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  • MySql - JSON data not showing in html

    - by Ramzie
    I'm trying to create a drop down list from a MySql. The php is successfully fetching the data from the MySql. But my problem is the data is not showing on the drop down list in my HTML page? json_mysql_data2.php header("Content-Type: application/json"); require_once("con.php"); $i=0; $jsonData = array(); foreach ($conn_db->query("SELECT customerID FROM customers WHERE furniture='33' ") as $result){ $i++; $jsonData["article".$i]=$result['customerID']; } echo json_encode($jsonData); myJS.js $(document).ready(function(){ var ddlist = document.getElementById("ddlist"); var hr = new XMLHttpRequest(); hr.open("GET", "json_mysql_data2.php", true); hr.setRequestHeader("Content-type", "application/x-www-form-urlencoded"); hr.onreadystatechange = function() { if(hr.readyState == 4 && hr.status == 200) { var d = JSON.parse(hr.responseText); for(var o in d){ if(d[o].title){ ddlist.innerHTML += '</option><option value='+d[o].title+'</option>'; } } } } hr.send("null"); ddlist.innerHTML = "Loading Customer ID...."; }); html <script src="myJS.js" type="text/javascript"></script> </head> <body> <div class="dlist"> Customer ID: <select id='EmpLst' name="dwlist" onchange='document.getElementById("val1").value = this.value;'><option value="">SELECT STUDENT ID</option> <div id="ddlist"></div> </select> </div>

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  • SOA Community Newsletter: nouvelle lettre !

    - by mseika
    SOA PARTNER COMMUNITY NEWSLETTERAUGUST 2012 Dear SOA partner community member Have you submitted your feedback on SOA Partner Community Survey 2012? This is the last chance to participate in the survey. We recommend you to complete the survey and help us to improve our SOA Community. Thanks to all attendees and trainers for their participation in the excellent Fusion Middleware Summer Camps held in Lisbon and Munich. I would also like to thank you for the great feedback and the nice reports provided by AMIS Technology Blog & Middleware by Link Consulting. Most of our courses have been overbooked, if you did not get a chance or missed it, we offer a wide range of online training and the course material. Key take-away from the advanced BPM course is to become an expert in ADF. Here is the course from Grant Ronald Learn Advanced ADF online available. The Link Consulting Team became experts in SOA Governance with EAMS and Oracle Enterprise Repository! We always encourage our community members to share their best practices and are very keen to publish it. Please let us know if you want to share your best practices through this medium.We encourage you to make use of the Specialization benefits - this month we are giving an opportunity to Promote Your SOA & BPM Events. Jürgen KressOracle SOA & BPM Partner Adoption EMEA NEW CONTENT Presentations & Training material OFM Summer CampsPromote Your SOA & BPM Events Advanced ADF Online, For Free By Grant BPM 11g Customer Stories & Solution Catalog & Process Accelerators Delivering SOA Governance with EAMS by Link Consulting Team WebLogic Server Provisioning and Patching News from our Partners & CommunityUpdated material by Oracle Connect and Network SOA Blogs SOA on Facebook SOA on LinkedIn SOA on Twitter Mix SOA Forum SOA Workspace PRESENTATIONS & TRAINING MATERIAL OFM SUMMER CAMPS Thanks to all attendees who invested their time and utilized the opportunity to attend the Summer Camps! Due to high demand of our most of the trainings, we had a long waiting list with more numbers of partners who are keen to attend it. We would like to give our special thanks to all trainers, who delivered excellent workshops! Most of the presentations and course material have been posted on our SOA Community Workspaceand WebLogic Community Workspace. You can access the content only if you are a registered community member. To register for the SOA Community please click here. You can register for the WebLogic Community here. To find out the first impressions of the event please visit our Facebook pages:www.facebook.com/WebLogicCommunity &www.facebook.com/soacommunity or Picasa AlbumThanks for the excellent blog posts from AMIS Technology Blog & Middleware by Link Consulting. Let us know if you published a twitter blog on@soacommunity & @wlscommunity. We will be pleased to publish it in our Newsletters. BPM Course Quotes “Its always easy, if you know, what you are doing” - Torsten Winterberg, Opitz“ The best ideas are the ideas from the best” - Filipe Sequeria, Primesoft “Best invest in the education in the last 12 months” - Richard Schaller, IPT “Practice best practice with the best instructor” - Graham Lamond Capgemini “If you have basic BPM knowledge, this is the course to really mater it” - Diogo Henriques Link Consulting “Very good trainers lot of work. Lot of fun as well” - Matthias Gris Workflow Factory “If you like to accelerate in Oracle come to the training to bring it all together” - Marcel van der Glind, Amis ADF Course Quotes "Excellent training, great opportunity to network!" - Frank Houweling, Amis "Lots of fun and good ideas" - Ana Santiago, GFI "Learn ADF, worth it Fusion Apps is the future" - Miguel Delgadillo, STO Consulting "The best way to learn Fusion Middleware from the #1" Alexandro Montantes, STO Consulting "Be advanced to to be the first” - Dimitar Petrov Fadata "Great opportunity to suck all the knowledge out of some very experienced product managers” - Wilfred von der Deijl, The Future Group WebLogic Course Quotes “Oracle trainings are the best” - Pedro Neto Novobas“ "Excellent training, well organized” - Pedro Antunh, Capgemini “This course dives you into Oracle WebLogic giving you a quick start on benefiting from Fusion Apps” - Leonardo Fernandes, Outsystems Additional Quotes “Thanks a lot again for organizing such a great and informative Summer Camp. Both training and networking were organized very professionally. I have gained tons of very useful Info, which will definitely help to increase quality of our future projects.” - Daniel Fasko fss-group.com I didn’t get the chance yesterday to thank you for a most enjoyable and thoroughly educational time I had in Munich over the last few days.” - Jeroen Bakker Ordina “Just to congratulate you on a great event, not only today but also in the previous days of training. As we know, a very good organization and, as a native Portuguese that knows Lisbon very good, a nice choice of places to visit. Looking forward to come again next year.” Pedro Miguel Neto, Novobase PROMOTE YOUR SOA & BPM EVENTS The Partner Event Publisher has just been made available to all SOA & BPM specialized partners in EMEA. Partners now have the opportunity to publish their events to theOracle.com/events site and spread the word on their upcoming live in-person and/or live webcast events. See the demo below and click here to read more information. ADVANCED ADF ONLINE, FOR FREE BY GRANT The second part of the advanced ADF online eCourse is Live now! This covers the advanced topics of region and region interaction as well as getting down and dirty with some of the layout features of ADF Faces, skinning and DVT components. The aim of this course is to give you a self-paced learning aid which covers the more advanced topics of ADF development. The content is developed by Product Management and our Curriculum development teams and is based on advanced training material we have been running internally for about 18 months. We will get started on the next chapter, but in the meantime, please have a look at chapters one and two. Back to top BPM 11G CUSTOMER STORIES & SOLUTION CATALOG & PROCESS ACCELERATORS Stories Everyone loves a good story on planning or implementing a BPM strategy. Everyone wants to hear how it was done before?, what worked?, what was achieved? If you have achieved success with BPM, we are very keen to hear your stories and examples of how your customers use it. We receive lots of requests from people who are thinking of using BPM to solve a specific problem or in combination with a specific technology to talk to someone who has done it before. These stories are invaluable. Drop down the details of anything you think is relevant with a bit of detail and we will follow up on it. As one good deed deserves another, we will do our best to give you stories if you need them to show that where you are going, others have treaded before. Send your stories to us using this e-mail link and we will share them among other like minded people. Solution Catalogue This summer, Oracle is launching a solution catalogue specifically intended for partners. If you have delivered a successful implementation in BPM and think it could be reused and applied again in a similar scenario in the same industry or in a similar environment, then we ware keen to know about it and will add it to the solution catalogue. The solution catalogue will showcase successful BPM solutions both inside and outside Oracle. Be in touch with us on this e-mail link and we will make sure to add your solution. Process AcceleratorsFinally if you have specific processes that you are expert on, you have implemented at a customer and you want to work with us on getting these productised, then we would love to know about it. The process accelerator programme is explained in the most recent SOA/BPM Community Newsletter but again feel free to contact us if you want to get involved. Good luck with BPM and let us know how we can help. Barry O'Reilly Director BPM [email protected] DELIVERING SOA GOVERNANCE WITH EAMS BY LINK CONSULTING TEAM In the last 12 years Link Consulting has been making its presence in specific areas such as Governance and Architecture, both in terms of practices and methodologies, products, know-how and technological expertise. The Enterprise Architecture Management System - Oracle Enterprise Edition (EAMS - OER Edition) is the result of this experience and combines the architecture management solution with OER in order to deliver a product specialized for SOA Governance that gathers the better of two worlds in solution that enables SOA Governance projects, initiatives and programs. Enterprise Architecture Management System Enterprise Architecture Management System (EAMS), is an automation based solution that enables the efficient management of Enterprise Architectures. The solution uses configured enterprise repositories and takes advantages of its features to provide automation capabilities to the users. EAMS provides capabilities to create/customize/analyze repository data, architectural blueprints, reports and analytic charts. Oracle Enterprise Repository Oracle Enterprise Repository (OER) is one of the major and central elements of the Oracle SOA Governance solution. Oracle Enterprise Repository provides the tools to manage and govern the metadata for any type of software asset, from business processes and services to patterns, frameworks, applications, components, and models. OER maps the relationships and inter-dependencies that connect those assets to improve impact analysis, promote and optimize their reuse, and measure their impact on the bottom line. It provides the visibility, feedback, controls, and analytics to keep your SOA on track to deliver business value. The intense focus on automation helps to overcome barriers to SOA adoption and streamline governance throughout the lifecycle. Core capabilities of the OER include: Asset Management Asset Lifecycle Management Usage Tracking Service Discovery Version Management Dependency Analysis Portfolio Management EAMS - OER Edition The solution takes the advantages and features from both products and combines them in a symbiotic tool that enhances the quality of SOA Governance Initiatives and Programs. EAMS is able to produce a vast number of outputs by combining its analytical engine, SOA-specific configurations and the assets in OER and other related tools, catalogs and repositories. The configurations encompass not only the extendable parametrization of the metadata but also fully configurable blueprints, PowerPoint reports, charts and queries. The SOA blueprints The solution comes with a set of predefined architectural representations that help the organization better perceive their SOA landscape. More blueprints can be easily created in order to accommodate the organizations needs in terms of detail, audience and metadata. Charts & Dashboards The solution encompasses a set of predefined charts and dashboards that promote a more agile way to control and explore the assets. Time Based Visualization All representations are time bound, and with EAMS - OER you can truly govern SOA with a complete view of the Past, Present and Future; The solution delivers Gap Analysis, a project oriented approach while taking into consideration the As-Was, As-Is an To-Be. Time based visualization differentiating factors: Extensive automation and maintenance of architectural representations Organization wide solution. Easy access and navigation to and between all architectural artifacts and representations. Flexible meta-model, customization and extensibility capabilities. Lifecycle management and enforcement of the time dimension over all the repository content. Profile based customization. Comprehensive visibility Architectural alignment Friendly and striking user interfaces For more information on EAMS visit us here. For more information on SOA visit us here. WEBLOGIC SERVER PROVISIONING AND PATCHING For access to the Oracle demo systems please visit OPN and talk to your Partner Expert.SOA Suite and BPM Suite runs on WebLogic! We are pleased to announce the availability of a WebLogic Server Management demo that showcases some of the key provisioning and patching capabilities of WebLogic Server Management Pack Enterprise Edition (EE). To learn more about these features - as well as other features of the pack - please visit the pack's saleskit page.Demo Highlights The demo showcases the following capabilities: Patching Oracle WebLogic Servers Standardizing WebLogic Server Patch Rollouts Creating a WebLogic Domain Provisioning Profile Cloning a WebLogic Domain from a Provisioning Profile Deploying a Java EE Application Scaling Out an Oracle WebLogic Cluster Demo Instructions Go to the DSS website for Oracle Partners. On the Standard Demo Launchpad page, under the “Software Lifecycle Automation” section, click on the link “EM Cloud Control 12c WLS Provisioning and Patching” (tagged as “NEW”). Specific demo launchpad page contains a link to the detailed demo script with instructions on how to show the demo.

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  • VS 2012 Code Review &ndash; Before Check In OR After Check In?

    - by Tarun Arora
    “Is Code Review Important and Effective?” There is a consensus across the industry that code review is an effective and practical way to collar code inconsistency and possible defects early in the software development life cycle. Among others some of the advantages of code reviews are, Bugs are found faster Forces developers to write readable code (code that can be read without explanation or introduction!) Optimization methods/tricks/productive programs spread faster Programmers as specialists "evolve" faster It's fun “Code review is systematic examination (often known as peer review) of computer source code. It is intended to find and fix mistakes overlooked in the initial development phase, improving both the overall quality of software and the developers' skills. Reviews are done in various forms such as pair programming, informal walkthroughs, and formal inspections.” Wikipedia No where does the definition mention whether its better to review code before the code has been committed to version control or after the commit has been performed. No matter which side you favour, Visual Studio 2012 allows you to request for a code review both before check in and also request for a review after check in. Let’s weigh the pros and cons of the approaches independently. Code Review Before Check In or Code Review After Check In? Approach 1 – Code Review before Check in Developer completes the code and feels the code quality is appropriate for check in to TFS. The developer raises a code review request to have a second pair of eyes validate if the code abides to the recommended best practices, will not result in any defects due to common coding mistakes and whether any optimizations can be made to improve the code quality.                                             Image 1 – code review before check in Pros Everything that gets committed to source control is reviewed. Minimizes the chances of smelly code making its way into the code base. Decreases the cost of fixing bugs, remember, the earlier you find them, the lesser the pain in fixing them. Cons Development Code Freeze – Since the changes aren’t in the source control yet. Further development can only be done off-line. The changes have not been through a CI build, hard to say whether the code abides to all build quality standards. Inconsistent! Cumbersome to track the actual code review process.  Not every change to the code base is worth reviewing, a lot of effort is invested for very little gain. Approach 2 – Code Review after Check in Developer checks in, random code reviews are performed on the checked in code.                                                      Image 2 – Code review after check in Pros The code has already passed the CI build and run through any code analysis plug ins you may have running on the build server. Instruct the developer to ensure ZERO fx cop, style cop and static code analysis before check in. Code is cleaner and smell free even before the code review. No Offline development, developers can continue to develop against the source control. Cons Bad code can easily make its way into the code base. Since the review take place much later in the cycle, the cost of fixing issues can prove to be much higher. Approach 3 – Hybrid Approach The community advocates a more hybrid approach, a blend of tooling and human accountability quotient.                                                               Image 3 – Hybrid Approach 1. Code review high impact check ins. It is not possible to review everything, by setting up code review check in policies you can end up slowing your team. More over, the code that you are reviewing before check in hasn't even been through a green CI build either. 2. Tooling. Let the tooling work for you. By running static analysis, fx cop, style cop and other plug ins on the build agent, you can identify the real issues that in my opinion can't possibly be identified using human reviews. Configure the tooling to report back top 10 issues every day. Mandate the manual code review of individuals who keep making it to this list of shame more often. 3. During Merge. I would prefer eliminating some of the other code issues during merge from Main branch to the release branch. In a scrum project this is still easier because cheery picking the merges is a possibility and the size of code being reviewed is still limited. Let the tooling work for you, if some one breaks the CI build often, put them on a gated check in build course until you see improvement. If some one appears on the top 10 list of shame generated via the build then ensure that all their code is reviewed till you see improvement. At the end of the day, the goal is to ensure that the code being delivered is top quality. By enforcing a code review before any check in, you force the developer to work offline or stay put till the review is complete. What do the experts say? So I asked a few expects what they thought of “Code Review quality gate before Checking in code?" Terje Sandstrom | Microsoft ALM MVP You mean a review quality gate BEFORE checking in code????? That would mean a lot of code staying either local or in shelvesets, and not even been through a CI build, and a green CI build being the main criteria for going further, f.e. to the review state. I would not like code laying around with no checkin’s. Having a requirement that code is checked in small pieces, 4-8 hours work max, and AT LEAST daily checkins, a manual code review comes second down the lane. I would expect review quality gates to happen before merging back to main, or before merging to release.  But that would all be on checked-in code.  Branching is absolutely one way to ease the pain.   Another way we are using is automatic quality builds, running metrics, coverage, static code analysis.  Unfortunately it takes some time, would be great to be on CI’s – but…., so it’s done scheduled every night. Based on this we get, among other stuff,  top 10 lists of suspicious code, which is then subjected to reviews.  If a person seems to be very popular on these top 10 lists, we subject every check in from that person to a review for a period. That normally helps.   None of the clients I have can afford to have every checkin reviewed, so we need to find ways around it. I don’t disagree with the nicety of having all the code reviewed, but I find it hard to find those resources in today’s enterprises. David V. Corbin | Visual Studio ALM Ranger I tend to agree with both sides. I hate having code that is not checked in, but at the same time hate having “bad” code in the repository. I have found that branching is one approach to solving this dilemma. Code is checked into the private/feature branch before the review, but is not merged over to the “official” branch until after the review. I advocate both, depending on circumstance (especially team dynamics)   - The “pre-checkin” is usually for elements that may impact the project as a whole. Think of it as another “gate” along with passing unit tests. - The “post-checkin” may very well not be at the changeset level, but correlates to a review at the “user story” level.   Again, this depends on team dynamics in play…. Robert MacLean | Microsoft ALM MVP I do not think there is no right answer for the industry as a whole. In short the question is why do you do reviews? Your question implies risk mitigation, so in low risk areas you can get away with it after check in while in high risk you need to do it before check in. An example is those new to a team or juniors need it much earlier (maybe that is before checkin, maybe that is soon after) than seniors who have shipped twenty sprints on the team. Abhimanyu Singhal | Visual Studio ALM Ranger Depends on per scenario basis. We recommend post check-in reviews when: 1. We don't want to block other checks and processes on manual code reviews. Manual reviews take time, and some pieces may not require manual reviews at all. 2. We need to trace all changes and track history. 3. We have a code promotion strategy/process in place. For risk mitigation, post checkin code can be promoted to Accepted branches. Or can be rejected. Pre Checkin Reviews are used when 1. There is a high risk factor associated 2. Reviewers are generally (most of times) have immediate availability. 3. Team does not have strict tracking needs. Simply speaking, no single process fits all scenarios. You need to select what works best for your team/project. Thomas Schissler | Visual Studio ALM Ranger This is an interesting discussion, I’m right now discussing details about executing code reviews with my teams. I see and understand the aspects you brought in, but there is another side as well, I’d like to point out. 1.) If you do reviews per check in this is not very practical as a hard rule because this will disturb the flow of the team very often or it will lead to reduce the checkin frequency of the devs which I would not accept. 2.) If you do later reviews, for example if you review PBIs, it is not easy to find out which code you should review. Either you review all changesets associate with the PBI, but then you might review code which has been changed with a later checkin and the dev maybe has already fixed the issue. Or you review the diff of the latest changeset of the PBI with the first but then you might also review changes of other PBIs. Jakob Leander | Sr. Director, Avanade In my experience, manual code review: 1. Does not get done and at the very least does not get redone after changes (regardless of intentions at start of project) 2. When a project actually do it, they often do not do it right away = errors pile up 3. Requires a lot of time discussing/defining the standard and for the team to learn it However code review is very important since e.g. even small memory leaks in a high volume web solution have big consequences In the last years I have advocated following approach for code review - Architects up front do “at least one best practice example” of each type of component and tell the team. Copy from this one. This should include error handling, logging, security etc. - Dev lead on project continuously browse code to validate that the best practices are used. Especially that patterns etc. are not broken. You can do this formally after each sprint/iteration if you want. Once this is validated it is unlikely to “go bad” even during later code changes Agree with customer to rely on static code analysis from Visual Studio as the one and only coding standard. This has HUUGE benefits - You can easily tweak to reach the level you desire together with customer - It is easy to measure for both developers/management - It is 100% consistent across code base - It gets validated all the time so you never end up getting hammered by a customer review in the end - It is easy to tell the developer that you do not want code back unless it has zero errors = minimize communication You need to track this at least during nightly builds and make sure team sees total # issues. Do not allow #issues it to grow uncontrolled. On the project I run I require code analysis to have run on code before checkin (checkin rule). This means -  You have to have clean compile (or CA wont run) so this is extra benefit = very few broken builds - You can change a few of the rules to compile as errors instead of warnings. I often do this for “missing dispose” issues which you REALLY do not want in your app Tip: Place your custom CA rules files as part of solution. That  way it works when you do branching etc. (path to CA file is relative in VS) Some may argue that CA is not as good as manual inspection. But since manual inspection in reality suffers from the 3 issues in start it is IMO a MUCH better (and much cheaper) approach from helicopter perspective Tirthankar Dutta | Director, Avanade I think code review should be run both before and after check ins. There are some code metrics that are meant to be run on the entire codebase … Also, especially on multi-site projects, one should strive to architect in a way that lets men manage the framework while boys write the repetitive code… scales very well with the need to review less by containment and imposing architectural restrictions to emphasise the design. Bruno Capuano | Microsoft ALM MVP For code reviews (means peer reviews) in distributed team I use http://www.vsanywhere.com/default.aspx  David Jobling | Global Sr. Director, Avanade Peer review is the only way to scale and its a great practice for all in the team to learn to perform and accept. In my experience you soon learn who's code to watch more than others and tune the attention. Mikkel Toudal Kristiansen | Manager, Avanade If you have several branches in your code base, you will need to merge often. This requires manual merging, when a file has been changed in both branches. It offers a good opportunity to actually review to changed code. So my advice is: Merging between branches should be done as often as possible, it should be done by a senior developer, and he/she should perform a full code review of the code being merged. As for detecting architectural smells and code smells creeping into the code base, one really good third party tools exist: Ndepend (http://www.ndepend.com/, for static code analysis of the current state of the code base). You could also consider adding StyleCop to the solution. Jesse Houwing | Visual Studio ALM Ranger I gave a presentation on this subject on the TechDays conference in NL last year. See my presentation and slides here (talk in Dutch, but English presentation): http://blog.jessehouwing.nl/2012/03/did-you-miss-my-techdaysnl-talk-on-code.html  I’d like to add a few more points: - Before/After checking is mostly a trust issue. If you have a team that does diligent peer reviews and regularly talk/sit together or peer review, there’s no need to enforce a before-checkin policy. The peer peer-programming and regular feedback during development can take care of most of the review requirements as long as the team isn’t under stress. - Under stress, enforce pre-checkin reviews, it might sound strange, if you’re already under time or budgetary constraints, but it is under such conditions most real issues start to be created or pile up. - Use tools to catch most common errors, Code Analysis/FxCop was already mentioned. HP Fortify, Resharper, Coderush etc can help you there. There are also a lot of 3rd party rules you can add to Code Analysis. I’ve written a few myself (http://fccopcontrib.codeplex.com) and various teams from Microsoft have added their own rules (MSOCAF for SharePoint, WSSF for WCF). For common errors that keep cropping up, see if you can define a rule. It’s much easier. But more importantly make sure you have a good help page explaining *WHY* it's wrong. If you have small feature or developer branches/shelvesets, you might want to review pre-merge. It’s still better to do peer reviews and peer programming, but the most important thing is that bad quality code doesn’t make it into the important branch. So my philosophy: - Use tooling as much as possible. - Make sure the team understands the tooling and the importance of the things it flags. It’s too easy to just click suppress all to ignore the warnings. - Under stress, tighten process, it’s under stress that the problems of late reviews will really surface - Most importantly if you do reviews do them as early as possible, but never later than needed. In other words, pre-checkin/post checking doesn’t really matter, as long as the review is done before the code is released. It’ll just be much more expensive to fix any review outcomes the later you find them. --- I would love to hear what you think!

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  • Sendmail Failing to Forward Locally Addressed Mail to Exchange Server

    - by DomainSoil
    I've recently gained employment as a web developer with a small company. What they neglected to tell me upon hire was that I would be administrating the server along with my other daily duties. Now, truth be told, I'm not clueless when it comes to these things, but this is my first rodeo working with a rack server/console.. However, I'm confident that I will be able to work through any solutions you provide. Short Description: When a customer places an order via our (Magento CE 1.8.1.0) website, a copy of said order is supposed to be BCC'd to our sales manager. I say supposed because this was a working feature before the old administrator left. Long Description: Shortly after I started, we had a server crash which required a server restart. After restart, we noticed a few features on our site weren't working, but all those have been cleaned up except this one. I had to create an account on our server for root access. When a customer places an order, our sites software (Magento CE 1.8.1.0) is configured to BCC the customers order email to our sales manager. We use a Microsoft Exchange 2007 Server for our mail, which is hosted on a different machine (in-house) that I don't have access to ATM, but I'm sure I could if needed. As far as I can tell, all other external emails work.. Only INTERNAL email addresses fail to deliver. I know this because I've also tested my own internal address via our website. I set up an account with an internal email, made a test order, and never received the email. I changed my email for the account to an external GMail account, and received emails as expected. Let's dive into the logs and config's. For privacy/security reasons, names have been changed to the following: domain.com = Our Top Level Domain. email.local = Our Exchange Server. example.com = ANY other TLD. OLDadmin = Our previous Server Administrator. NEWadmin = Me. SALES@ = Our Sales Manager. Customer# = A Customer. Here's a list of the programs and config files used that hold relevant for this issue: Server: > [root@www ~]# cat /etc/centos-release CentOS release 6.3 (final) Sendmail: > [root@www ~]# sendmail -d0.1 -bt < /dev/null Version 8.14.4 ========SYSTEM IDENTITY (after readcf)======== (short domain name) $w = domain (canonical domain name) $j = domain.com (subdomain name) $m = com (node name) $k = www.domain.com > [root@www ~]# rpm -qa | grep -i sendmail sendmail-cf-8.14.4-8.e16.noarch sendmail-8.14-4-8.e16.x86_64 nslookup: > [root@www ~]# nslookup email.local Name: email.local Address: 192.168.1.50 hostname: > [root@www ~]# hostname www.domain.com /etc/mail/access: > [root@www ~]# vi /etc/mail/access Connect:localhost.localdomain RELAY Connect:localhost RELAY Connect:127.0.0.1 RELAY /etc/mail/domaintable: > [root@www ~]# vi /etc/mail/domaintable # /etc/mail/local-host-names: > [root@www ~]# vi /etc/mail/local-host-names # /etc/mail/mailertable: > [root@www ~]# vi /etc/mail/mailertable # /etc/mail/sendmail.cf: > [root@www ~]# vi /etc/mail/sendmail.cf ###################################################################### ##### ##### DO NOT EDIT THIS FILE! Only edit the source .mc file. ##### ###################################################################### ###################################################################### ##### $Id: cfhead.m4,v 8.120 2009/01/23 22:39:21 ca Exp $ ##### ##### $Id: cf.m4,v 8.32 1999/02/07 07:26:14 gshapiro Exp $ ##### ##### setup for linux ##### ##### $Id: linux.m4,v 8.13 2000/09/17 17:30:00 gshapiro Exp $ ##### ##### $Id: local_procmail.m4,v 8.22 2002/11/17 04:24:19 ca Exp $ ##### ##### $Id: no_default_msa.m4,v 8.2 2001/02/14 05:03:22 gshapiro Exp $ ##### ##### $Id: smrsh.m4,v 8.14 1999/11/18 05:06:23 ca Exp $ ##### ##### $Id: mailertable.m4,v 8.25 2002/06/27 23:23:57 gshapiro Exp $ ##### ##### $Id: virtusertable.m4,v 8.23 2002/06/27 23:23:57 gshapiro Exp $ ##### ##### $Id: redirect.m4,v 8.15 1999/08/06 01:47:36 gshapiro Exp $ ##### ##### $Id: always_add_domain.m4,v 8.11 2000/09/12 22:00:53 ca Exp $ ##### ##### $Id: use_cw_file.m4,v 8.11 2001/08/26 20:58:57 gshapiro Exp $ ##### ##### $Id: use_ct_file.m4,v 8.11 2001/08/26 20:58:57 gshapiro Exp $ ##### ##### $Id: local_procmail.m4,v 8.22 2002/11/17 04:24:19 ca Exp $ ##### ##### $Id: access_db.m4,v 8.27 2006/07/06 21:10:10 ca Exp $ ##### ##### $Id: blacklist_recipients.m4,v 8.13 1999/04/02 02:25:13 gshapiro Exp $ ##### ##### $Id: accept_unresolvable_domains.m4,v 8.10 1999/02/07 07:26:07 gshapiro Exp $ ##### ##### $Id: masquerade_envelope.m4,v 8.9 1999/02/07 07:26:10 gshapiro Exp $ ##### ##### $Id: masquerade_entire_domain.m4,v 8.9 1999/02/07 07:26:10 gshapiro Exp $ ##### ##### $Id: proto.m4,v 8.741 2009/12/11 00:04:53 ca Exp $ ##### # level 10 config file format V10/Berkeley # override file safeties - setting this option compromises system security, # addressing the actual file configuration problem is preferred # need to set this before any file actions are encountered in the cf file #O DontBlameSendmail=safe # default LDAP map specification # need to set this now before any LDAP maps are defined #O LDAPDefaultSpec=-h localhost ################## # local info # ################## # my LDAP cluster # need to set this before any LDAP lookups are done (including classes) #D{sendmailMTACluster}$m Cwlocalhost # file containing names of hosts for which we receive email Fw/etc/mail/local-host-names # my official domain name # ... define this only if sendmail cannot automatically determine your domain #Dj$w.Foo.COM # host/domain names ending with a token in class P are canonical CP. # "Smart" relay host (may be null) DSemail.local # operators that cannot be in local usernames (i.e., network indicators) CO @ % ! # a class with just dot (for identifying canonical names) C.. # a class with just a left bracket (for identifying domain literals) C[[ # access_db acceptance class C{Accept}OK RELAY C{ResOk}OKR # Hosts for which relaying is permitted ($=R) FR-o /etc/mail/relay-domains # arithmetic map Karith arith # macro storage map Kmacro macro # possible values for TLS_connection in access map C{Tls}VERIFY ENCR # who I send unqualified names to if FEATURE(stickyhost) is used # (null means deliver locally) DRemail.local. # who gets all local email traffic # ($R has precedence for unqualified names if FEATURE(stickyhost) is used) DHemail.local. # dequoting map Kdequote dequote # class E: names that should be exposed as from this host, even if we masquerade # class L: names that should be delivered locally, even if we have a relay # class M: domains that should be converted to $M # class N: domains that should not be converted to $M #CL root C{E}root C{w}localhost.localdomain C{M}domain.com # who I masquerade as (null for no masquerading) (see also $=M) DMdomain.com # my name for error messages DnMAILER-DAEMON # Mailer table (overriding domains) Kmailertable hash -o /etc/mail/mailertable.db # Virtual user table (maps incoming users) Kvirtuser hash -o /etc/mail/virtusertable.db CPREDIRECT # Access list database (for spam stomping) Kaccess hash -T<TMPF> -o /etc/mail/access.db # Configuration version number DZ8.14.4 /etc/mail/sendmail.mc: > [root@www ~]# vi /etc/mail/sendmail.mc divert(-1)dnl dnl # dnl # This is the sendmail macro config file for m4. If you make changes to dnl # /etc/mail/sendmail.mc, you will need to regenerate the dnl # /etc/mail/sendmail.cf file by confirming that the sendmail-cf package is dnl # installed and then performing a dnl # dnl # /etc/mail/make dnl # include(`/usr/share/sendmail-cf/m4/cf.m4')dnl VERSIONID(`setup for linux')dnl OSTYPE(`linux')dnl dnl # dnl # Do not advertize sendmail version. dnl # dnl define(`confSMTP_LOGIN_MSG', `$j Sendmail; $b')dnl dnl # dnl # default logging level is 9, you might want to set it higher to dnl # debug the configuration dnl # dnl define(`confLOG_LEVEL', `9')dnl dnl # dnl # Uncomment and edit the following line if your outgoing mail needs to dnl # be sent out through an external mail server: dnl # define(`SMART_HOST', `email.local')dnl dnl # define(`confDEF_USER_ID', ``8:12'')dnl dnl define(`confAUTO_REBUILD')dnl define(`confTO_CONNECT', `1m')dnl define(`confTRY_NULL_MX_LIST', `True')dnl define(`confDONT_PROBE_INTERFACES', `True')dnl define(`PROCMAIL_MAILER_PATH', `/usr/bin/procmail')dnl define(`ALIAS_FILE', `/etc/aliases')dnl define(`STATUS_FILE', `/var/log/mail/statistics')dnl define(`UUCP_MAILER_MAX', `2000000')dnl define(`confUSERDB_SPEC', `/etc/mail/userdb.db')dnl define(`confPRIVACY_FLAGS', `authwarnings,novrfy,noexpn,restrictqrun')dnl define(`confAUTH_OPTIONS', `A')dnl dnl # dnl # The following allows relaying if the user authenticates, and disallows dnl # plaintext authentication (PLAIN/LOGIN) on non-TLS links dnl # dnl define(`confAUTH_OPTIONS', `A p')dnl dnl # dnl # PLAIN is the preferred plaintext authentication method and used by dnl # Mozilla Mail and Evolution, though Outlook Express and other MUAs do dnl # use LOGIN. Other mechanisms should be used if the connection is not dnl # guaranteed secure. dnl # Please remember that saslauthd needs to be running for AUTH. dnl # dnl TRUST_AUTH_MECH(`EXTERNAL DIGEST-MD5 CRAM-MD5 LOGIN PLAIN')dnl dnl define(`confAUTH_MECHANISMS', `EXTERNAL GSSAPI DIGEST-MD5 CRAM-MD5 LOGIN PLAIN')dnl dnl # dnl # Rudimentary information on creating certificates for sendmail TLS: dnl # cd /etc/pki/tls/certs; make sendmail.pem dnl # Complete usage: dnl # make -C /etc/pki/tls/certs usage dnl # dnl define(`confCACERT_PATH', `/etc/pki/tls/certs')dnl dnl define(`confCACERT', `/etc/pki/tls/certs/ca-bundle.crt')dnl dnl define(`confSERVER_CERT', `/etc/pki/tls/certs/sendmail.pem')dnl dnl define(`confSERVER_KEY', `/etc/pki/tls/certs/sendmail.pem')dnl dnl # dnl # This allows sendmail to use a keyfile that is shared with OpenLDAP's dnl # slapd, which requires the file to be readble by group ldap dnl # dnl define(`confDONT_BLAME_SENDMAIL', `groupreadablekeyfile')dnl dnl # dnl define(`confTO_QUEUEWARN', `4h')dnl dnl define(`confTO_QUEUERETURN', `5d')dnl dnl define(`confQUEUE_LA', `12')dnl dnl define(`confREFUSE_LA', `18')dnl define(`confTO_IDENT', `0')dnl dnl FEATURE(delay_checks)dnl FEATURE(`no_default_msa', `dnl')dnl FEATURE(`smrsh', `/usr/sbin/smrsh')dnl FEATURE(`mailertable', `hash -o /etc/mail/mailertable.db')dnl FEATURE(`virtusertable', `hash -o /etc/mail/virtusertable.db')dnl FEATURE(redirect)dnl FEATURE(always_add_domain)dnl FEATURE(use_cw_file)dnl FEATURE(use_ct_file)dnl dnl # dnl # The following limits the number of processes sendmail can fork to accept dnl # incoming messages or process its message queues to 20.) sendmail refuses dnl # to accept connections once it has reached its quota of child processes. dnl # dnl define(`confMAX_DAEMON_CHILDREN', `20')dnl dnl # dnl # Limits the number of new connections per second. This caps the overhead dnl # incurred due to forking new sendmail processes. May be useful against dnl # DoS attacks or barrages of spam. (As mentioned below, a per-IP address dnl # limit would be useful but is not available as an option at this writing.) dnl # dnl define(`confCONNECTION_RATE_THROTTLE', `3')dnl dnl # dnl # The -t option will retry delivery if e.g. the user runs over his quota. dnl # FEATURE(local_procmail, `', `procmail -t -Y -a $h -d $u')dnl FEATURE(`access_db', `hash -T<TMPF> -o /etc/mail/access.db')dnl FEATURE(`blacklist_recipients')dnl EXPOSED_USER(`root')dnl dnl # dnl # For using Cyrus-IMAPd as POP3/IMAP server through LMTP delivery uncomment dnl # the following 2 definitions and activate below in the MAILER section the dnl # cyrusv2 mailer. dnl # dnl define(`confLOCAL_MAILER', `cyrusv2')dnl dnl define(`CYRUSV2_MAILER_ARGS', `FILE /var/lib/imap/socket/lmtp')dnl dnl # dnl # The following causes sendmail to only listen on the IPv4 loopback address dnl # 127.0.0.1 and not on any other network devices. Remove the loopback dnl # address restriction to accept email from the internet or intranet. dnl # DAEMON_OPTIONS(`Port=smtp,Addr=127.0.0.1, Name=MTA')dnl dnl # dnl # The following causes sendmail to additionally listen to port 587 for dnl # mail from MUAs that authenticate. Roaming users who can't reach their dnl # preferred sendmail daemon due to port 25 being blocked or redirected find dnl # this useful. dnl # dnl DAEMON_OPTIONS(`Port=submission, Name=MSA, M=Ea')dnl dnl # dnl # The following causes sendmail to additionally listen to port 465, but dnl # starting immediately in TLS mode upon connecting. Port 25 or 587 followed dnl # by STARTTLS is preferred, but roaming clients using Outlook Express can't dnl # do STARTTLS on ports other than 25. Mozilla Mail can ONLY use STARTTLS dnl # and doesn't support the deprecated smtps; Evolution <1.1.1 uses smtps dnl # when SSL is enabled-- STARTTLS support is available in version 1.1.1. dnl # dnl # For this to work your OpenSSL certificates must be configured. dnl # dnl DAEMON_OPTIONS(`Port=smtps, Name=TLSMTA, M=s')dnl dnl # dnl # The following causes sendmail to additionally listen on the IPv6 loopback dnl # device. Remove the loopback address restriction listen to the network. dnl # dnl DAEMON_OPTIONS(`port=smtp,Addr=::1, Name=MTA-v6, Family=inet6')dnl dnl # dnl # enable both ipv6 and ipv4 in sendmail: dnl # dnl DAEMON_OPTIONS(`Name=MTA-v4, Family=inet, Name=MTA-v6, Family=inet6') dnl # dnl # We strongly recommend not accepting unresolvable domains if you want to dnl # protect yourself from spam. However, the laptop and users on computers dnl # that do not have 24x7 DNS do need this. dnl # FEATURE(`accept_unresolvable_domains')dnl dnl # dnl FEATURE(`relay_based_on_MX')dnl dnl # dnl # Also accept email sent to "localhost.localdomain" as local email. dnl # LOCAL_DOMAIN(`localhost.localdomain')dnl dnl # dnl # The following example makes mail from this host and any additional dnl # specified domains appear to be sent from mydomain.com dnl # MASQUERADE_AS(`domain.com')dnl dnl # dnl # masquerade not just the headers, but the envelope as well dnl FEATURE(masquerade_envelope)dnl dnl # dnl # masquerade not just @mydomainalias.com, but @*.mydomainalias.com as well dnl # FEATURE(masquerade_entire_domain)dnl dnl # MASQUERADE_DOMAIN(domain.com)dnl dnl MASQUERADE_DOMAIN(localhost.localdomain)dnl dnl MASQUERADE_DOMAIN(mydomainalias.com)dnl dnl MASQUERADE_DOMAIN(mydomain.lan)dnl MAILER(smtp)dnl MAILER(procmail)dnl dnl MAILER(cyrusv2)dnl /etc/mail/trusted-users: > [root@www ~]# vi /etc/mail/trusted-users # /etc/mail/virtusertable: > [root@www ~]# vi /etc/mail/virtusertable [email protected] [email protected] [email protected] [email protected] /etc/hosts: > [root@www ~]# vi /etc/hosts 127.0.0.1 localhost.localdomain localhost ::1 localhost6.localdomain6 localhost6 192.168.1.50 email.local I've only included the "local info" part of sendmail.cf, to save space. If there are any files that I've missed, please advise so I may produce them. Now that that's out of the way, lets look at some entries from /var/log/maillog. The first entry is from an order BEFORE the crash, when the site was working as expected. ##Order 200005374 Aug 5, 2014 7:06:38 AM## Aug 5 07:06:39 www sendmail[26149]: s75C6dqB026149: from=OLDadmin, size=11091, class=0, nrcpts=2, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 07:06:39 www sendmail[26150]: s75C6dXe026150: from=<[email protected]>, size=11257, class=0, nrcpts=2, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 07:06:39 www sendmail[26149]: s75C6dqB026149: [email protected],=?utf-8?B?dGhvbWFzICBHaWxsZXNwaWU=?= <[email protected]>, ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71091, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75C6dXe026150 Message accepted for delivery) Aug 5 07:06:40 www sendmail[26152]: s75C6dXe026150: to=<[email protected]>,<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=161257, relay=email.local. [192.168.1.50], dsn=2.0.0, stat=Sent ( <[email protected]> Queued mail for delivery) This next entry from maillog is from an order AFTER the crash. ##Order 200005375 Aug 5, 2014 9:45:25 AM## Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: from=OLDadmin, size=11344, class=0, nrcpts=2, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:45:26 www sendmail[30022]: s75EjQm1030022: <[email protected]>... User unknown Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: [email protected], ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71344, relay=[127.0.0.1] [127.0.0.1], dsn=5.1.1, stat=User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm1030022: from=<[email protected]>, size=11500, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: to==?utf-8?B?S2VubmV0aCBCaWViZXI=?= <[email protected]>, ctladdr=OLDadmin (501/501), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=71344, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75EjQm1030022 Message accepted for delivery) Aug 5 09:45:26 www sendmail[30021]: s75EjQ4O030021: s75EjQ4P030021: DSN: User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm3030022: <[email protected]>... User unknown Aug 5 09:45:26 www sendmail[30021]: s75EjQ4P030021: to=OLDadmin, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=42368, relay=[127.0.0.1] [127.0.0.1], dsn=5.1.1, stat=User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm3030022: from=<>, size=12368, class=0, nrcpts=0, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4P030021: s75EjQ4Q030021: return to sender: User unknown Aug 5 09:45:26 www sendmail[30022]: s75EjQm5030022: from=<>, size=14845, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:45:26 www sendmail[30021]: s75EjQ4Q030021: to=postmaster, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=43392, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75EjQm5030022 Message accepted for delivery) Aug 5 09:45:26 www sendmail[30025]: s75EjQm5030022: to=root, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=45053, dsn=2.0.0, stat=Sent Aug 5 09:45:27 www sendmail[30024]: s75EjQm1030022: to=<[email protected]>, delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=131500, relay=email.local. [192.168.1.50], dsn=2.0.0, stat=Sent ( <[email protected]> Queued mail for delivery) To add a little more, I think I've pinpointed the actual crash event. ##THE CRASH## Aug 5 09:39:46 www sendmail[3251]: restarting /usr/sbin/sendmail due to signal Aug 5 09:39:46 www sm-msp-queue[3260]: restarting /usr/sbin/sendmail due to signal Aug 5 09:39:46 www sm-msp-queue[29370]: starting daemon (8.14.4): queueing@01:00:00 Aug 5 09:39:47 www sendmail[29372]: starting daemon (8.14.4): SMTP+queueing@01:00:00 Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: Authentication-Warning: www.domain.com: OLDadmin set sender to root using -f Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: Authentication-Warning: www.domain.com: OLDadmin set sender to root using -f Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: from=root, size=1426, class=0, nrcpts=1, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: from=root, size=1426, class=0, nrcpts=1, msgid=<[email protected]>, relay=OLDadmin@localhost Aug 5 09:40:02 www sendmail[29466]: s75Ee23t029466: from=<[email protected]>, size=1784, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:40:02 www sendmail[29466]: s75Ee23t029466: to=<[email protected]>, delay=00:00:00, mailer=local, pri=31784, dsn=4.4.3, stat=queued Aug 5 09:40:02 www sendmail[29467]: s75Ee2wh029467: from=<[email protected]>, size=1784, class=0, nrcpts=1, msgid=<[email protected]>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1] Aug 5 09:40:02 www sendmail[29467]: s75Ee2wh029467: to=<[email protected]>, delay=00:00:00, mailer=local, pri=31784, dsn=4.4.3, stat=queued Aug 5 09:40:02 www sendmail[29464]: s75Ee2IF029464: to=OLDadmin, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31426, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75Ee23t029466 Message accepted for delivery) Aug 5 09:40:02 www sendmail[29465]: s75Ee2vT029465: to=OLDadmin, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=31426, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (s75Ee2wh029467 Message accepted for delivery) Aug 5 09:40:06 www sm-msp-queue[29370]: restarting /usr/sbin/sendmail due to signal Aug 5 09:40:06 www sendmail[29372]: restarting /usr/sbin/sendmail due to signal Aug 5 09:40:06 www sm-msp-queue[29888]: starting daemon (8.14.4): queueing@01:00:00 Aug 5 09:40:06 www sendmail[29890]: starting daemon (8.14.4): SMTP+queueing@01:00:00 Aug 5 09:40:06 www sendmail[29891]: s75Ee23t029466: to=<[email protected]>, delay=00:00:04, mailer=local, pri=121784, dsn=5.1.1, stat=User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee23t029466: s75Ee6xY029891: DSN: User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee6xY029891: to=<[email protected]>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=33035, dsn=2.0.0, stat=Sent Aug 5 09:40:06 www sendmail[29891]: s75Ee2wh029467: to=<[email protected]>, delay=00:00:04, mailer=local, pri=121784, dsn=5.1.1, stat=User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee2wh029467: s75Ee6xZ029891: DSN: User unknown Aug 5 09:40:06 www sendmail[29891]: s75Ee6xZ029891: to=<[email protected]>, delay=00:00:00, xdelay=00:00:00, mailer=local, pri=33035, dsn=2.0.0, stat=Sent Something to note about the maillog's: Before the crash, the msgid included localhost.localdomain; after the crash it's been domain.com. Thanks to all who take the time to read and look into this issue. I appreciate it and look forward to tackling this issue together.

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  • Unclear pricing of Windows Azure

    - by Dirk
    How do you people think about the Windows Azure pricing model and the way it is presented to the user? I just found out that Azure keeps charging hours for STOPPED instances. I just received a bill from more than 100 euro for 3 STOPPED instances (not) running "HelloAzure". I the past I also played around with Amazon Web Services. Amazon doesn't charge for stopped instances. I was wondering: "Should I have known this before, or is Microsoft doing a bad job in clear communication in the pricing model?" Quote from http://www.microsoft.com/windowsazure/pricing/ : Compute time, measured in service hours: Windows Azure compute hours are charged only for when your application is deployed. When developing and testing your application, developers will want to remove the compute instances that are not being used to minimize compute hour billing. Partial compute hours are billed as full hours. I read this, so I stopped all instances after a few hours playing around. Now it seems I should have deleted them, not just "stopped". Strictly speaking, all depends on the definition of the word "deployed". If you upload an application, but it is not running, can it still be regarded as being "deployed"? May be, but when you read this for the first time, with AWS experience in mind, I don't think it's 100% clear what this means. Technically speaking, an uploaded application only uses (read: should only use / needs only) a few MB harddrive space. It doesn't require any CPU time. If Azure wants to reserve CPU's for not running instances.. well, that's Azure's choice, not mine. I don't want to spread a hate campaign at all, but I do want to know how people think about this subject. Should Microsoft be more clear about their pricing model or do you think it's clear enough? Second question: did anyone got refunded for a similar case? Thanks in advance! UPDATE 27-01-2011 I sent an email to customer support a few days ago, but I guess that didn't reach anu human being because I didn't hear anything from it. So, I made a telephone call today with a Dutch customer support representative (I live in Holland). She totally understood the problem and she's trying to get a refund for me. However, she mentioned that "usually these refund requests are denied", but she's going to try. She also mentioned that I'm not the first one with this (or similar) problem. UPDATE 28-01-2011 I just received a phonecall from Microsoft support. The lady told me some good news: the money will refunded. However, the invoice has not been made yet, and my creditcard will first be chardged, after which it will be refunded, but hey, that's no problem for me! I'm glad the way it's solved! Thanks everybody!

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  • Best Laptop for Student?

    - by George Stocker
    I'm looking for a laptop to buy that meets the following criteria: Company with good warranty and Technical support/Customer Service Less than $1000 for laptop. Laptop does not need to be a powerhouse, but it needs to have good bang for the buck (Not a celeron processor, at least 2GB memory, etc) Laptop will be used for school related activities (Homework, classwork, general computer usage). This laptop is for a friend of mine, a new college student.

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  • What Remote Desktop Solution Do You Use To Service Your Clients' PCs? [closed]

    - by Sootah
    Possible Duplicate: What’s the best Remote Desktop Application? I am the owner of a local computer repair business that primarily services its clients on-site. On the occasions that we do service the machines in the office we generally have one of our techs pick the computer up while they are out and about and bring it back with them. Only rarely will we require the customer to bring us the computer themselves. In order to reduce costs, be much more efficient, and potentially expand our market far beyond what would be feasible with travel required; I am looking at ways that we can service our clients remotely whenever possible. What we're in need of is a solid remote desktop application that will be incredibly easy for our customers to connect to, as well as be robust enough that we don't need the client babysitting the computer during the entire repair. Ideally I would like to use a web-based solution so that we don't have to walk the customers through installing, connecting, and configuring it over the phone. This would be unacceptable because of the level of service they are used to. Effectively we'd want them to be able to just go to a URL, enter a PIN or something, and then they are connected and ready to rumble. (Obviously the option to just email them a link that'd do all this for them would be what we'd be aiming for) Along with the ease of use factor, we would need the product to not require any further intervention on the part of the client after we have connected. Nobody is going to be happy if we have to call them every 15 minutes so they can reconnect to us every time we reboot - so auto-reconnect is an absolute must. The only product I know of right now that does any of this is LogMeIn Rescue. It allows unattended access, the applet is lightweight and installs quickly, and the customer can either enter a PIN on the site or just click a link emailed to them in order to connect. The only real downside I see to LogMeIn Rescue is that it's $120.00/month per technician. While we'd ultimately end up saving far more than that per month just in fuel costs alone, I'd like to explore any other options out there that I may not have come across. Are there any equally good products out there? If so what are they, why do you recommend them, how have you been utilizing them yourself, and what do they cost?

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  • Directory listing through FTPS (TLS) is not working

    - by Aron Rotteveel
    We recently switched our server to require TLS for every connection. This is working flawlessly so far, but one of our clients is having problems. Some facts: Server uses Pure-FTPD Server has a passive port range configured Server has no firewall limitations regarding the FTP Client uses WS FTP Client is behind a router Client connects to the same IP as every other, using PASSIVE mode All other clients have no trouble connecting Because of the TLS requirement, connecting using ACTIVE mode is almost not possible, but PASSIVE is working fine for everyone except this specific client. It seems that he is able to connect, but once a LIST command is performed, things go wrong. Log: Finding Host <clienthost> ... Connecting to <serverip:21> Connected to <serverip:21> in 0.020000 seconds, Waiting for Server Response Initializing SSL Session ... 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- 220-You are user number 5 of 50 allowed. 220-Local time is now 22:14. Server port: 21. 220-This is a private system - No anonymous login 220-IPv6 connections are also welcome on this server. 220 You will be disconnected after 15 minutes of inactivity. AUTH TLS 234 AUTH TLS OK. SSL session NOT set for reuse SSL Session Started. Host type (1): Automatic Detect USER <user> 331 User <user> OK. Password required PASS (hidden) 230-User <user> has group access to: <user> 230 OK. Current restricted directory is / SYST 215 UNIX Type: L8 Host type (2): Unix (Standard) PBSZ 0 200 PBSZ=0 PROT P 200 Data protection level set to "private" PWD 257 "/" is your current location CWD /public_html 250 OK. Current directory is /public_html PWD257 "/public_html" is your current location TYPE A 200 TYPE is now ASCII PASV 227 Entering Passive Mode (<serverip>,132,100) connecting data channel to <serverip>:132,100(33892) Substituting connection address <serverip> for private address <serverip> from PASV Using external address <customer ext. ip> instead of local address <customer int. ip> for PORT command PORT 82,161,56,225,195,181 200 PORT command successful LIST Error reading response from server. It appears that the connection is dead. Attempting reconnect... Any help is appreciated.

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  • IPSEC site-to-site Openswan to Cisco ASA

    - by Jim
    I recieved a list of commands that were run on the right side of the VPN tunnel which is where the Cisco ASA resides. On my side, I have a linux based firewall running debian with openswan installed. I am having an issue with getting to Phase 2 of the VPN negotiation. Here is the Cisco Information I was sent: {my_public_ip} = left side of connection tunnel-group {my_public_ip} type ipsec-l2l tunnel-group {my_public_ip} ipsec-attributes pre-shared-key fakefake crypto map vpn1 1 match add customer-ipsec crypto map vpn1 1 set peer {my_public_ip} crypto map vpn1 1 set transform-set aes-256-sha crypto map vpn1 interface outside static (outside,inside) 10.2.1.200 {my_public_ip} netmask 255.255.255.255 crypto ipsec transform-set aes-256-sha esp-aes-256 esp-sha-hmac crypto ipsec security-association lifetime seconds 28800 crypto ipsec security-association lifetime kilobytes 4608000 crypto map vpn1 1 match address customer-ipsec crypto map vpn1 1 set peer {my_public_ip} crypto map vpn1 1 set transform-set aes-256-sha crypto map vpn1 interface outside crypto isakmp enable outside crypto isakmp policy 1 authentication pre-share encryption aes-256 hash sha group 2 lifetime 86400 Myside ipsec.conf config setup klipsdebug=none plutodebug=none protostack=netkey #nat_traversal=yes conn cisco #name of VPN connection type=tunnel authby=secret #left side (myside) left={myPublicIP} leftsubnet=172.16.250.0/24 #net subnet on left sdie to assign to right side leftnexthop=%defaultroute #right security gateway (ASA side) right={CiscoASA_publicIP} #cisco ASA rightsubnet=10.2.1.0/24 rightnexthop=%defaultroute #crypo stuff keyexchange=ike ikelifetime=86400s auth=esp pfs=no compress=no auto=start ipsec.secrets file {CiscoASA_publicIP} {myPublicIP}: PSK "fakefake" When I start ipsec from the left side/my side I don't recieve any errors, however when I run the ipsec auto --status command: 000 "cisco": 172.16.250.0/24==={left_public_ip}<{left_public_ip}>[+S=C]---{left_public_ip_gateway}...{left_public_ip_gateway}--{right_public_ip}<{right_public_ip}>[+S=C]===10.2.1.0/24; prospective erouted; eroute owner: #0 000 "cisco": myip=unset; hisip=unset; 000 "cisco": ike_life: 86400s; ipsec_life: 28800s; rekey_margin: 540s; rekey_fuzz: 100%; keyingtries: 0 000 "cisco": policy: PSK+ENCRYPT+TUNNEL+UP+IKEv2ALLOW+SAREFTRACK+lKOD+rKOD; prio: 24,24; interface: eth0; 000 "cisco": newest ISAKMP SA: #0; newest IPsec SA: #0; 000 000 #2: "cisco":500 STATE_MAIN_I1 (sent MI1, expecting MR1); EVENT_RETRANSMIT in 10s; nodpd; idle; import:admin initiate 000 #2: pending Phase 2 for "cisco" replacing #0 Now I'm new to setting up an site-to-site IPSEC tunnel so the status informatino I am unsure what it means. All I know is it sits at this "pending Phase 2" and I can't ping the other side, Another question I have is, if I do a route -n, should I see anything relating to this connection? Also, I read a few artilcle where configs contained the interface="ipsec0=eth0", is this an interface that I have to create on the linux debian firewall on my side? Appreciate your time to look at this.

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  • How to monitor Flash applets?

    - by Francis3
    We created a fancy Flash application for a customer and deployed it. The server itself is monitored by the hosting company, but is there any external monitoring service that works well with Flash applets? We want to test that (a) the Flash app is working ok and (b) monitor and log its performance.

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  • Amazon blocked port 80 and 443 on my instance

    - by Burak
    Amazon AWS sent me an email about warning that my instance have been behaving like Phising that is against AWS Customer Agreement. And they noticed that they blocked port 80 and 443 which are for HTTP and HTTPS respectively. Google Safe Browsing also reported that some code injection was made to one of my websites. After a cleaning, Google stopped blocking my website displaying in the search result. So, how can I unblock my ports?

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  • Conditional Images in mail merge

    - by datatoo
    A previous answer suggested here leads me to the conclusion I can merge images, but without control of the datasource how can I make the image different based upon a field condition? For instance if the customer is Canadian the logo will be one thing, if US it will be another. There are actually account groupings and the parent companies have different assigned responses. I need to make conditional merges based upon the data I am receiving.

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  • One Database vs. Multiple Databases

    - by Ricardo
    I need to design a system which represents multiple "projects", one per client in SQL Server , something similar to StackExchange... same data model, different sites (one per customer). Each project has the same data model, but is independent of all others. My inclination is to use one database to store all projects. What is your recommendation?

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  • route view problem

    - by Clear.Cache
    Trying to check IP status to show a customer root@server [~]# telnet route-views.routeviews.org Trying 128.223.51.103... Nothing happens, but telnet is enabled Any idea why it may hang for minutes? Using CSf firewall, Centos 4.4 box

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  • best tomcat hosting servrice provider for jsp

    - by akshay
    I want to host my website build using jsp/java.I am looking for a good host which offer following features. unlimited bandwidth (to support large traffic.I dont want to run slowely) low price` good customer care suport that can help me in deploying in case of any problems I am running tight on budget.As i am a university passout. `

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  • Bash Script To Repair Directory and File Ownership

    - by ServerChecker
    My client had me deploy some folders out to a bunch of home directories for his customer websites. I did this with a Bash script, but it ended up using the root account permissions. How do I make a Bash script that takes each folder under /home/user (not hidden files or folders), gets the user and group ownership of that folder, and then does a chown -R {user}.{group} /home/user? The servers are running CentOS Linux.

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  • Things IT needs to do for compliance in a private company?

    - by SQL Baba
    My company is a private, family owned business. The company is head quartered in USA and also runs businesses in several countries including Mexico, UK, Canada, Carribean islands and few other countries in S.America. Me and my boss had a discussion over lunch regarding IT compliance and we wondered what kind of mail archiving solution we need to pursue and what are the other IT related compliance we need to pursue. Our processes include online and phone based sales, phone based customer support, w-9 (SSN and EIN) verification, etc.

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  • How can Hosting Providers allow .NET Full Trust?

    - by Alex
    I wondered how certain .NET hosting providers can safely grant full trust to their customers? Doesn't this open up everybody who is hosting with that company to potential safety issues? Or is there a way to safely restrict each customer, despite giving full trust, to "their" space without giving them the abiliy to bring down the system or spy on other customers?

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