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• MySQL is running VERY slow

  - by user1032531

  I have two servers: a VPS and a laptop. I recently re-built both of them, and MySQL is running about 20 times slower on the laptop. Both servers used to run CentOS 5.8 and I think MySQL 5.1, and the laptop used to do great so I do not think it is the hardware. For the VPS, my provider installed CentOS 6.4, and then I installed MySQL 5.1.69 using yum with the CentOS repo. For the laptop, I installed CentOS 6.4 basic server and then installed MySQL 5.1.69 using yum with the CentOS repo. my.cnf for both servers are identical, and I have shown below. For both servers, I've also included below the output from SHOW VARIABLES; as well as output from sysbench, file system information, and cpu information. I have tried adding skip-name-resolve, but it didn't help. The matrix below shows the SHOW VARIABLES output from both servers which is different. Again, MySQL was installed the same way, so I do not know why it is different, but it is and I think this might be why the laptop is executing MySQL so slowly. Why is the laptop running MySQL slowly, and how do I fix it? Differences between SHOW VARIABLES on both servers +---------------------------+-----------------------+-------------------------+ | Variable | Value-VPS | Value-Laptop | +---------------------------+-----------------------+-------------------------+ | hostname | vps.site1.com | laptop.site2.com | | max_binlog_cache_size | 4294963200 | 18446744073709500000 | | max_seeks_for_key | 4294967295 | 18446744073709500000 | | max_write_lock_count | 4294967295 | 18446744073709500000 | | myisam_max_sort_file_size | 2146435072 | 9223372036853720000 | | myisam_mmap_size | 4294967295 | 18446744073709500000 | | plugin_dir | /usr/lib/mysql/plugin | /usr/lib64/mysql/plugin | | pseudo_thread_id | 7568 | 2 | | system_time_zone | EST | PDT | | thread_stack | 196608 | 262144 | | timestamp | 1372252112 | 1372252046 | | version_compile_machine | i386 | x86_64 | +---------------------------+-----------------------+-------------------------+ my.cnf for both servers [root@server1 ~]# cat /etc/my.cnf [mysqld] datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock user=mysql # Disabling symbolic-links is recommended to prevent assorted security risks symbolic-links=0 [mysqld_safe] log-error=/var/log/mysqld.log pid-file=/var/run/mysqld/mysqld.pid innodb_strict_mode=on sql_mode=TRADITIONAL # sql_mode=STRICT_TRANS_TABLES,NO_ZERO_DATE,NO_ZERO_IN_DATE character-set-server=utf8 collation-server=utf8_general_ci log=/var/log/mysqld_all.log [root@server1 ~]# VPS SHOW VARIABLES Info Same as Laptop shown below but changes per above matrix (removed to allow me to be under the 30000 characters as required by ServerFault) Laptop SHOW VARIABLES Info auto_increment_increment 1 auto_increment_offset 1 autocommit ON automatic_sp_privileges ON back_log 50 basedir /usr/ big_tables OFF binlog_cache_size 32768 binlog_direct_non_transactional_updates OFF binlog_format STATEMENT bulk_insert_buffer_size 8388608 character_set_client utf8 character_set_connection utf8 character_set_database latin1 character_set_filesystem binary character_set_results utf8 character_set_server latin1 character_set_system utf8 character_sets_dir /usr/share/mysql/charsets/ collation_connection utf8_general_ci collation_database latin1_swedish_ci collation_server latin1_swedish_ci completion_type 0 concurrent_insert 1 connect_timeout 10 datadir /var/lib/mysql/ date_format %Y-%m-%d datetime_format %Y-%m-%d %H:%i:%s default_week_format 0 delay_key_write ON delayed_insert_limit 100 delayed_insert_timeout 300 delayed_queue_size 1000 div_precision_increment 4 engine_condition_pushdown ON error_count 0 event_scheduler OFF expire_logs_days 0 flush OFF flush_time 0 foreign_key_checks ON ft_boolean_syntax + -><()~*:""&| ft_max_word_len 84 ft_min_word_len 4 ft_query_expansion_limit 20 ft_stopword_file (built-in) general_log OFF general_log_file /var/run/mysqld/mysqld.log group_concat_max_len 1024 have_community_features YES have_compress YES have_crypt YES have_csv YES have_dynamic_loading YES have_geometry YES have_innodb YES have_ndbcluster NO have_openssl DISABLED have_partitioning YES have_query_cache YES have_rtree_keys YES have_ssl DISABLED have_symlink DISABLED hostname server1.site2.com identity 0 ignore_builtin_innodb OFF init_connect init_file init_slave innodb_adaptive_hash_index ON innodb_additional_mem_pool_size 1048576 innodb_autoextend_increment 8 innodb_autoinc_lock_mode 1 innodb_buffer_pool_size 8388608 innodb_checksums ON innodb_commit_concurrency 0 innodb_concurrency_tickets 500 innodb_data_file_path ibdata1:10M:autoextend innodb_data_home_dir innodb_doublewrite ON innodb_fast_shutdown 1 innodb_file_io_threads 4 innodb_file_per_table OFF innodb_flush_log_at_trx_commit 1 innodb_flush_method innodb_force_recovery 0 innodb_lock_wait_timeout 50 innodb_locks_unsafe_for_binlog OFF innodb_log_buffer_size 1048576 innodb_log_file_size 5242880 innodb_log_files_in_group 2 innodb_log_group_home_dir ./ innodb_max_dirty_pages_pct 90 innodb_max_purge_lag 0 innodb_mirrored_log_groups 1 innodb_open_files 300 innodb_rollback_on_timeout OFF innodb_stats_method nulls_equal innodb_stats_on_metadata ON innodb_support_xa ON innodb_sync_spin_loops 20 innodb_table_locks ON innodb_thread_concurrency 8 innodb_thread_sleep_delay 10000 innodb_use_legacy_cardinality_algorithm ON insert_id 0 interactive_timeout 28800 join_buffer_size 131072 keep_files_on_create OFF key_buffer_size 8384512 key_cache_age_threshold 300 key_cache_block_size 1024 key_cache_division_limit 100 language /usr/share/mysql/english/ large_files_support ON large_page_size 0 large_pages OFF last_insert_id 0 lc_time_names en_US license GPL local_infile ON locked_in_memory OFF log OFF log_bin OFF log_bin_trust_function_creators OFF log_bin_trust_routine_creators OFF log_error /var/log/mysqld.log log_output FILE log_queries_not_using_indexes OFF log_slave_updates OFF log_slow_queries OFF log_warnings 1 long_query_time 10.000000 low_priority_updates OFF lower_case_file_system OFF lower_case_table_names 0 max_allowed_packet 1048576 max_binlog_cache_size 18446744073709547520 max_binlog_size 1073741824 max_connect_errors 10 max_connections 151 max_delayed_threads 20 max_error_count 64 max_heap_table_size 16777216 max_insert_delayed_threads 20 max_join_size 18446744073709551615 max_length_for_sort_data 1024 max_long_data_size 1048576 max_prepared_stmt_count 16382 max_relay_log_size 0 max_seeks_for_key 18446744073709551615 max_sort_length 1024 max_sp_recursion_depth 0 max_tmp_tables 32 max_user_connections 0 max_write_lock_count 18446744073709551615 min_examined_row_limit 0 multi_range_count 256 myisam_data_pointer_size 6 myisam_max_sort_file_size 9223372036853727232 myisam_mmap_size 18446744073709551615 myisam_recover_options OFF myisam_repair_threads 1 myisam_sort_buffer_size 8388608 myisam_stats_method nulls_unequal myisam_use_mmap OFF net_buffer_length 16384 net_read_timeout 30 net_retry_count 10 net_write_timeout 60 new OFF old OFF old_alter_table OFF old_passwords OFF open_files_limit 1024 optimizer_prune_level 1 optimizer_search_depth 62 optimizer_switch index_merge=on,index_merge_union=on,index_merge_sort_union=on,index_merge_intersection=on pid_file /var/run/mysqld/mysqld.pid plugin_dir /usr/lib64/mysql/plugin port 3306 preload_buffer_size 32768 profiling OFF profiling_history_size 15 protocol_version 10 pseudo_thread_id 3 query_alloc_block_size 8192 query_cache_limit 1048576 query_cache_min_res_unit 4096 query_cache_size 0 query_cache_type ON query_cache_wlock_invalidate OFF query_prealloc_size 8192 rand_seed1 rand_seed2 range_alloc_block_size 4096 read_buffer_size 131072 read_only OFF read_rnd_buffer_size 262144 relay_log relay_log_index relay_log_info_file relay-log.info relay_log_purge ON relay_log_space_limit 0 report_host report_password report_port 3306 report_user rpl_recovery_rank 0 secure_auth OFF secure_file_priv server_id 0 skip_external_locking ON skip_name_resolve OFF skip_networking OFF skip_show_database OFF slave_compressed_protocol OFF slave_exec_mode STRICT slave_load_tmpdir /tmp slave_max_allowed_packet 1073741824 slave_net_timeout 3600 slave_skip_errors OFF slave_transaction_retries 10 slow_launch_time 2 slow_query_log OFF slow_query_log_file /var/run/mysqld/mysqld-slow.log socket /var/lib/mysql/mysql.sock sort_buffer_size 2097144 sql_auto_is_null ON sql_big_selects ON sql_big_tables OFF sql_buffer_result OFF sql_log_bin ON sql_log_off OFF sql_log_update ON sql_low_priority_updates OFF sql_max_join_size 18446744073709551615 sql_mode sql_notes ON sql_quote_show_create ON sql_safe_updates OFF sql_select_limit 18446744073709551615 sql_slave_skip_counter sql_warnings OFF ssl_ca ssl_capath ssl_cert ssl_cipher ssl_key storage_engine MyISAM sync_binlog 0 sync_frm ON system_time_zone PDT table_definition_cache 256 table_lock_wait_timeout 50 table_open_cache 64 table_type MyISAM thread_cache_size 0 thread_handling one-thread-per-connection thread_stack 262144 time_format %H:%i:%s time_zone SYSTEM timed_mutexes OFF timestamp 1372254399 tmp_table_size 16777216 tmpdir /tmp transaction_alloc_block_size 8192 transaction_prealloc_size 4096 tx_isolation REPEATABLE-READ unique_checks ON updatable_views_with_limit YES version 5.1.69 version_comment Source distribution version_compile_machine x86_64 version_compile_os redhat-linux-gnu wait_timeout 28800 warning_count 0 VPS Sysbench Info [root@vps ~]# cat sysbench.txt sysbench 0.4.12: multi-threaded system evaluation benchmark Running the test with following options: Number of threads: 8 Doing OLTP test. Running mixed OLTP test Doing read-only test Using Special distribution (12 iterations, 1 pct of values are returned in 75 pct cases) Using "BEGIN" for starting transactions Using auto_inc on the id column Threads started! Time limit exceeded, exiting... (last message repeated 7 times) Done. OLTP test statistics: queries performed: read: 1449966 write: 0 other: 207138 total: 1657104 transactions: 103569 (1726.01 per sec.) deadlocks: 0 (0.00 per sec.) read/write requests: 1449966 (24164.08 per sec.) other operations: 207138 (3452.01 per sec.) Test execution summary: total time: 60.0050s total number of events: 103569 total time taken by event execution: 479.1544 per-request statistics: min: 1.98ms avg: 4.63ms max: 330.73ms approx. 95 percentile: 8.26ms Threads fairness: events (avg/stddev): 12946.1250/381.09 execution time (avg/stddev): 59.8943/0.00 [root@vps ~]# Laptop Sysbench Info [root@server1 ~]# cat sysbench.txt sysbench 0.4.12: multi-threaded system evaluation benchmark Running the test with following options: Number of threads: 8 Doing OLTP test. Running mixed OLTP test Doing read-only test Using Special distribution (12 iterations, 1 pct of values are returned in 75 pct cases) Using "BEGIN" for starting transactions Using auto_inc on the id column Threads started! Time limit exceeded, exiting... (last message repeated 7 times) Done. OLTP test statistics: queries performed: read: 634718 write: 0 other: 90674 total: 725392 transactions: 45337 (755.56 per sec.) deadlocks: 0 (0.00 per sec.) read/write requests: 634718 (10577.78 per sec.) other operations: 90674 (1511.11 per sec.) Test execution summary: total time: 60.0048s total number of events: 45337 total time taken by event execution: 479.4912 per-request statistics: min: 2.04ms avg: 10.58ms max: 85.56ms approx. 95 percentile: 19.70ms Threads fairness: events (avg/stddev): 5667.1250/42.18 execution time (avg/stddev): 59.9364/0.00 [root@server1 ~]# VPS File Info [root@vps ~]# df -T Filesystem Type 1K-blocks Used Available Use% Mounted on /dev/simfs simfs 20971520 16187440 4784080 78% / none tmpfs 6224432 4 6224428 1% /dev none tmpfs 6224432 0 6224432 0% /dev/shm [root@vps ~]# Laptop File Info [root@server1 ~]# df -T Filesystem Type 1K-blocks Used Available Use% Mounted on /dev/mapper/vg_server1-lv_root ext4 72383800 4243964 64462860 7% / tmpfs tmpfs 956352 0 956352 0% /dev/shm /dev/sdb1 ext4 495844 60948 409296 13% /boot [root@server1 ~]# VPS CPU Info Removed to stay under the 30000 character limit required by ServerFault Laptop CPU Info [root@server1 ~]# cat /proc/cpuinfo processor : 0 vendor_id : GenuineIntel cpu family : 6 model : 15 model name : Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz stepping : 13 cpu MHz : 800.000 cache size : 2048 KB physical id : 0 siblings : 2 core id : 0 cpu cores : 2 apicid : 0 initial apicid : 0 fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm ida dts tpr_shadow vnmi flexpriority bogomips : 3591.39 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: processor : 1 vendor_id : GenuineIntel cpu family : 6 model : 15 model name : Intel(R) Core(TM)2 Duo CPU T7100 @ 1.80GHz stepping : 13 cpu MHz : 800.000 cache size : 2048 KB physical id : 0 siblings : 2 core id : 1 cpu cores : 2 apicid : 1 initial apicid : 1 fpu : yes fpu_exception : yes cpuid level : 10 wp : yes flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good aperfmperf pni dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm lahf_lm ida dts tpr_shadow vnmi flexpriority bogomips : 3591.39 clflush size : 64 cache_alignment : 64 address sizes : 36 bits physical, 48 bits virtual power management: [root@server1 ~]# EDIT New Info requested by shakalandy [root@localhost ~]# cat /proc/meminfo MemTotal: 2044804 kB MemFree: 761464 kB Buffers: 68868 kB Cached: 369708 kB SwapCached: 0 kB Active: 881080 kB Inactive: 246016 kB Active(anon): 688312 kB Inactive(anon): 4416 kB Active(file): 192768 kB Inactive(file): 241600 kB Unevictable: 0 kB Mlocked: 0 kB SwapTotal: 4095992 kB SwapFree: 4095992 kB Dirty: 0 kB Writeback: 0 kB AnonPages: 688428 kB Mapped: 65156 kB Shmem: 4216 kB Slab: 92428 kB SReclaimable: 31260 kB SUnreclaim: 61168 kB KernelStack: 2392 kB PageTables: 28356 kB NFS_Unstable: 0 kB Bounce: 0 kB WritebackTmp: 0 kB CommitLimit: 5118392 kB Committed_AS: 1530212 kB VmallocTotal: 34359738367 kB VmallocUsed: 343604 kB VmallocChunk: 34359372920 kB HardwareCorrupted: 0 kB AnonHugePages: 520192 kB HugePages_Total: 0 HugePages_Free: 0 HugePages_Rsvd: 0 HugePages_Surp: 0 Hugepagesize: 2048 kB DirectMap4k: 8556 kB DirectMap2M: 2078720 kB [root@localhost ~]# ps aux | grep mysql root 2227 0.0 0.0 108332 1504 ? S 07:36 0:00 /bin/sh /usr/bin/mysqld_safe --datadir=/var/lib/mysql --pid-file=/var/lib/mysql/localhost.badobe.com.pid mysql 2319 0.1 24.5 1470068 501360 ? Sl 07:36 0:57 /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --user=mysql --log-error=/var/lib/mysql/localhost.badobe.com.err --pid-file=/var/lib/mysql/localhost.badobe.com.pid root 3579 0.0 0.1 201840 3028 pts/0 S+ 07:40 0:00 mysql -u root -p root 13887 0.0 0.1 201840 3036 pts/3 S+ 18:08 0:00 mysql -uroot -px xxxxxxxxxx root 14449 0.0 0.0 103248 840 pts/2 S+ 18:16 0:00 grep mysql [root@localhost ~]# ps aux | grep mysql root 2227 0.0 0.0 108332 1504 ? S 07:36 0:00 /bin/sh /usr/bin/mysqld_safe --datadir=/var/lib/mysql --pid-file=/var/lib/mysql/localhost.badobe.com.pid mysql 2319 0.1 24.5 1470068 501356 ? Sl 07:36 0:57 /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --user=mysql --log-error=/var/lib/mysql/localhost.badobe.com.err --pid-file=/var/lib/mysql/localhost.badobe.com.pid root 3579 0.0 0.1 201840 3028 pts/0 S+ 07:40 0:00 mysql -u root -p root 13887 0.0 0.1 201840 3048 pts/3 S+ 18:08 0:00 mysql -uroot -px xxxxxxxxxx root 14470 0.0 0.0 103248 840 pts/2 S+ 18:16 0:00 grep mysql [root@localhost ~]# vmstat 1 procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu----- r b swpd free buff cache si so bi bo in cs us sy id wa st 0 0 0 742172 76376 371064 0 0 6 6 78 202 2 1 97 1 0 0 0 0 742164 76380 371060 0 0 0 16 191 467 2 1 93 5 0 0 0 0 742164 76380 371064 0 0 0 0 148 388 2 1 98 0 0 0 0 0 742164 76380 371064 0 0 0 0 159 418 2 1 98 0 0 0 0 0 742164 76380 371064 0 0 0 0 145 380 2 1 98 0 0 0 0 0 742164 76380 371064 0 0 0 0 166 429 2 1 97 0 0 1 0 0 742164 76380 371064 0 0 0 0 148 373 2 1 98 0 0 0 0 0 742164 76380 371064 0 0 0 0 149 382 2 1 98 0 0 0 0 0 742164 76380 371064 0 0 0 0 168 408 2 0 97 0 0 0 0 0 742164 76380 371064 0 0 0 0 165 394 2 1 98 0 0 0 0 0 742164 76380 371064 0 0 0 0 159 354 2 1 98 0 0 0 0 0 742164 76388 371060 0 0 0 16 180 447 2 0 91 6 0 0 0 0 742164 76388 371064 0 0 0 0 143 344 2 1 98 0 0 0 1 0 742784 76416 370044 0 0 28 580 360 678 3 1 74 23 0 1 0 0 744768 76496 367772 0 0 40 1036 437 865 3 1 53 43 0 0 1 0 747248 76596 365412 0 0 48 1224 561 923 3 2 53 43 0 0 1 0 749232 76696 363092 0 0 32 1132 512 883 3 2 52 44 0 0 1 0 751340 76772 361020 0 0 32 1008 472 872 2 1 52 45 0 0 1 0 753448 76840 358540 0 0 36 1088 512 860 2 1 51 46 0 0 1 0 755060 76936 357636 0 0 28 1012 481 922 2 2 52 45 0 0 1 0 755060 77064 357988 0 0 12 896 444 902 2 1 53 45 0 0 1 0 754688 77148 358448 0 0 16 1096 506 1007 1 1 56 42 0 0 2 0 754192 77268 358932 0 0 12 1060 481 957 1 2 53 44 0 0 1 0 753696 77380 359392 0 0 12 1052 512 1025 2 1 55 42 0 0 1 0 751028 77480 359828 0 0 8 984 423 909 2 2 52 45 0 0 1 0 750524 77620 360200 0 0 8 788 367 869 1 2 54 44 0 0 1 0 749904 77700 360664 0 0 8 928 439 924 2 2 55 43 0 0 1 0 749408 77796 361084 0 0 12 976 468 967 1 1 56 43 0 0 1 0 748788 77896 361464 0 0 12 992 453 944 1 2 54 43 0 1 1 0 748416 77992 361996 0 0 12 784 392 868 2 1 52 46 0 0 1 0 747920 78092 362336 0 0 4 896 382 874 1 1 52 46 0 0 1 0 745252 78172 362780 0 0 12 1040 444 923 1 1 56 42 0 0 1 0 744764 78288 363220 0 0 8 1024 448 934 2 1 55 43 0 0 1 0 744144 78408 363668 0 0 8 1000 461 982 2 1 53 44 0 0 1 0 743648 78488 364148 0 0 8 872 443 888 2 1 54 43 0 0 1 0 743152 78548 364468 0 0 16 1020 511 995 2 1 55 43 0 0 1 0 742656 78632 365024 0 0 12 928 431 913 1 2 53 44 0 0 1 0 742160 78728 365468 0 0 12 996 470 955 2 2 54 44 0 1 1 0 739492 78840 365896 0 0 8 988 447 939 1 2 52 46 0 0 1 0 738872 78996 366352 0 0 12 972 442 928 1 1 55 44 0 1 1 0 738244 79148 366812 0 0 8 948 549 1126 2 2 54 43 0 0 1 0 737624 79312 367188 0 0 12 996 456 953 2 2 54 43 0 0 1 0 736880 79456 367660 0 0 12 960 444 918 1 1 53 46 0 0 1 0 736260 79584 368124 0 0 8 884 414 921 1 1 54 44 0 0 1 0 735648 79716 368488 0 0 12 976 450 955 2 1 56 41 0 0 1 0 733104 79840 368988 0 0 12 932 453 918 1 2 55 43 0 0 1 0 732608 79996 369356 0 0 16 916 444 889 1 2 54 43 0 1 1 0 731476 80128 369800 0 0 16 852 514 978 2 2 54 43 0 0 1 0 731244 80252 370200 0 0 8 904 398 870 2 1 55 43 0 1 1 0 730624 80384 370612 0 0 12 1032 447 977 1 2 57 41 0 0 1 0 730004 80524 371096 0 0 12 984 469 941 2 2 52 45 0 0 1 0 729508 80636 371544 0 0 12 928 438 922 2 1 52 46 0 0 1 0 728888 80756 371948 0 0 16 972 439 943 2 1 55 43 0 0 1 0 726468 80900 372272 0 0 8 960 545 1024 2 1 54 43 0 1 1 0 726344 81024 372272 0 0 8 464 490 1057 1 2 53 44 0 0 1 0 726096 81148 372276 0 0 4 328 441 1063 2 1 53 45 0 1 1 0 726096 81256 372292 0 0 0 296 387 975 1 1 53 45 0 0 1 0 725848 81380 372284 0 0 4 332 425 1034 2 1 54 44 0 1 1 0 725848 81496 372300 0 0 4 308 386 992 2 1 54 43 0 0 1 0 725600 81616 372296 0 0 4 328 404 1060 1 1 54 44 0 procs -----------memory---------- ---swap-- -----io---- --system-- -----cpu----- r b swpd free buff cache si so bi bo in cs us sy id wa st 0 1 0 725600 81732 372296 0 0 4 328 439 1011 1 1 53 44 0 0 1 0 725476 81848 372308 0 0 0 316 441 1023 2 2 52 46 0 1 1 0 725352 81972 372300 0 0 4 344 451 1021 1 1 55 43 0 2 1 0 725228 82088 372320 0 0 0 328 427 1058 1 1 54 44 0 1 1 0 724980 82220 372300 0 0 4 336 419 999 2 1 54 44 0 1 1 0 724980 82328 372320 0 0 4 320 430 1019 1 1 54 44 0 1 1 0 724732 82436 372328 0 0 0 388 363 942 2 1 54 44 0 1 1 0 724608 82560 372312 0 0 4 308 419 993 1 2 54 44 0 1 0 0 724360 82684 372320 0 0 0 304 421 1028 2 1 55 42 0 1 0 0 724360 82684 372388 0 0 0 0 158 416 2 1 98 0 0 1 1 0 724236 82720 372360 0 0 0 6464 243 855 3 2 84 12 0 1 0 0 724112 82748 372360 0 0 0 5356 266 895 3 1 84 12 0 2 1 0 724112 82764 372380 0 0 0 3052 221 511 2 2 93 4 0 1 0 0 724112 82796 372372 0 0 0 4548 325 1067 2 2 81 16 0 1 0 0 724112 82816 372368 0 0 0 3240 259 829 3 1 90 6 0 1 0 0 724112 82836 372380 0 0 0 3260 309 822 3 2 88 8 0 1 1 0 724112 82876 372364 0 0 0 4680 326 978 3 1 77 19 0 1 0 0 724112 82884 372380 0 0 0 512 207 508 2 1 95 2 0 1 0 0 724112 82884 372388 0 0 0 0 138 361 2 1 98 0 0 1 0 0 724112 82884 372388 0 0 0 0 158 397 2 1 98 0 0 1 0 0 724112 82884 372388 0 0 0 0 146 395 2 1 98 0 0 2 0 0 724112 82884 372388 0 0 0 0 160 395 2 1 98 0 0 1 0 0 724112 82884 372388 0 0 0 0 163 382 1 1 98 0 0 1 0 0 724112 82884 372388 0 0 0 0 176 422 2 1 98 0 0 1 0 0 724112 82884 372388 0 0 0 0 134 351 2 1 98 0 0 0 0 0 724112 82884 372388 0 0 0 0 190 429 2 1 97 0 0 0 0 0 724104 82884 372392 0 0 0 0 139 358 2 1 98 0 0 0 0 0 724848 82884 372392 0 0 0 4 211 432 2 1 97 0 0 1 0 0 724980 82884 372392 0 0 0 0 166 370 2 1 98 0 0 0 0 0 724980 82884 372392 0 0 0 0 164 397 2 1 98 0 0 ^C [root@localhost ~]#

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• What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014?

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3 To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee Session Dell’s Hayden Mugford will speak on “The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are Integrated across CX Target Audience Session content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. Outcomes Customers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party! We’re hosting CX Central Fest:  a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. OpenWorld is a fabulous way for your customers to see all that Oracle Marketing Cloud has to offer. Pass on an invitation today. By Laura Vogel (Oracle) /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle Customer Reference Forum – Apex IT – Oracle Sales Cloud

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in the process: organizing ideas and developing strategies, selecting the most appropriate package, implementing it for best results, and keeping systems optimized with long-term support. Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. Speakers: Bryan Hinz, Vice President of Business Development, Apex IT (Speaker) Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile: Since 1997, Apex IT has helped public sector, corporate and higher education clients use technology to streamline their processes and increase productivity and profitability. Based on products and best practices from Oracle our experts provide a full range of enterprise solutions including CX/CRM and related applications that support marketing, sales, and service; HR and HR Helpdesk; and Business Intelligence. Our project approach is results-driven and our attitude is people-focused. Industry: Professional Services Products/Services: Oracle Sales Cloud Organization Website: http://apexit.com/ Event Description: In this informal reference call, you will have the opportunity to hear Apex IT discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call. Why Oracle: Apex IT needed a mobile-enabled sales force automation tool that could promote account collaboration and integrate with Microsoft Outlook. Oracle Sales Cloud met these needs and Apex IT’s requirements for: Improved collaborative selling Improved quality of customer engagement and information Improved business development Improved pipeline management Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Apex IT will revise the registrants list and may dismiss registrations as they see fit. Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event. Register Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Catch Oracle Today and Tomorrow at Forrester’s Customer Experience Forum 2012 East

  - by Christie Flanagan

  Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New York City. The theme for this year’s Forum is “Outside In: The Power Of Putting Customers At The Center Of Your Business” and will take a look at important questions surrounding how to transform your company in order to take best advantage of the customer experience revolution: Why is customer experience the greatest untapped source of cost savings and increased revenue today? What is the key to understanding and taking control of your customer experience ecosystem? What are the six essential customer experience disciplines? Which companies have adopted best-in-class customer experience practices? How do customer experience strategies drive differentiating activities and processes at top companies? Which organizations appoint a chief customer officer to lead their customer experience efforts? What is the future of customer experience? How can you design an enterprise wide customer experience? How can you measure the results of your customer experience efforts? As a gold sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forum.  Here are some of the highlights:Oracle Speaking SessionTuesday, June 26, 2:10pm – 2:40pmThe Customer And YOU — Today’s Winners Are Defined By Customer ExperienceAnthony Lye, Senior Vice President of Customer Relationship Management, OracleCome hear Anthony Lye, Senior Vice President of Customer Relationship Management at Oracle, explain how leading companies are investing in customer experience solutions to enrich all interactions between a customer and their company. He will discuss Oracle's vision for transforming your customer engagement, insight, and execution into a connected, personalized, and rewarding experience across all touchpoints and interactions. He will demonstrate how great customer experiences generate real business results by attracting more customers, retaining more customers, and generating more sales while improving operational efficiency.Solution ShowcaseTuesday, June 26th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase11:45am – 1:15pm - Networking Lunch an Dessert in the Solutions Showcase2:40pm – 3:25pm - Afternoon Break in the Solutions Showcase5:30pm – 7:00pm - Networking Reception in the Solutions ShowcaseWednesday, June 27th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase12:20pm -1:20pm - Networking Lunch and Dessert in the Solutions ShowcaseWe hope to see you there! Webcast: Learn How Ancestry.com Delivers Exceptional Online Customer Experience with Oracle WebCenterDate: Thursday, June 28, 2012Time: 10:00 AM PDT/ 1:00 PM EDT Ancestry.com is the world’s largest online family history resource, providing an engaging customer experience to more than 1.7 million members. With a wealth of learning resources and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. Register now to learn how Ancestry.com delivers an exception customer experience using Oracle WebCenter Sites. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• How did my email end up in spam? Spam only filters this specific email, other email contents work

  - by mugetsu

  My website has users buy our products and when the purchase completes, it sends the user an email. However, this email always ends up in spam! When the user first registers, the site also sends an email, this email however is not filtered and goes into the normal inbox. I'm not quite sure why this is so, gmail vaguely tells me that " It's similar to messages that were detected by our spam filters." So I'm thinking that I need to reword the following email better. Can I get some tips? Or could something else be causing this? thanks! here's the unformatted email: Delivered-To: [email protected] Received: by 10.112.32.98 with SMTP id h2csp61953lbi; Tue, 20 Mar 2012 21:09:13 -0700 (PDT) Received: by 10.180.79.72 with SMTP id h8mr22836827wix.1.1332302953175; Tue, 20 Mar 2012 21:09:13 -0700 (PDT) Return-Path: <[email protected]> Received: from mail26.elasticemail.org (mail26.elasticemail.org. [178.32.180.26]) by mx.google.com with SMTP id 6si518487wiz.41.2012.03.20.21.09.12; Tue, 20 Mar 2012 21:09:12 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 178.32.180.26 as permitted sender) client-ip=178.32.180.26; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 178.32.180.26 as permitted sender) [email protected]; dkim=pass [email protected] DKIM-Signature: v=1; a=rsa-sha1; bh=qjc8jxQuGy9pLN1YV9TR2PHQYKg=; c=relaxed/relaxed; d=website.com; s=api; h=DomainKey-Signature:MIME-Version:From:To:List-Unsubscribe:Subject:Date:Reply-To:Message-ID:Content-Type; b=Odt+nYhjntXPl7JPVHeJWjkStemt6so+FPVYY6oMKziMFzmW8YiLhN8WwSLY0faMcn/rirKsO2dOm/kvcHlqUJC7ldhaydE6bPekkBDa9kBovlGwPNm6xy9QWPP9I1fXDLDCwqqeAXv8kN0daXbh3pVyqWNUOk5cgQ35OgpQpKI= DomainKey-Signature: q=dns; a=rsa-sha1; c=simple; d=website.com; s=api; h=MIME-Version:X-Mailer:From:To:X-Priority:List-Unsubscribe:Subject:Date:Reply-To:Message-ID:Content-Type; b=F7NNZIEyEV+64uYD8pVpe91WLP19Tw2Whk4OKpkLeAfkmrNIA7AjP0XYU1JWTlEyibHQJjjbhR62I3MvVJBSGp75eWfOuwb2AqYWZ/jAlMWznnfQLVv7OlYJsErGxYP6GUNNcuJaqlTPFDanJwtaEvR+tqXZRB7xrUisMd8lq2I= MIME-Version: 1.0 X-Mailer: email.website.com From: "Website Contact" <[email protected]> To: [email protected] X-Priority: 3 (Normal) List-Unsubscribe: <http://email.website.com/tracking/unsubscribe?msgid=su6g-8kfd0s0g>, <mailto:[email protected]?subject=unsubscribe> Subject: Website Tickets: event Date: Wed, 21 Mar 2012 04:09:17 +0000 Reply-To: "Website Contact" <[email protected]> Message-ID: <[email protected]> Content-Type: multipart/alternative; boundary="----=_NextPart_000_3F77_7A0DF805.A8C886C0" ------=_NextPart_000_3F77_7A0DF805.A8C886C0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: base64 SGVsbG8hIAoKIEhlcmUgYXJlIHlvdXIgdGlja2V0KHMpIGZvciBDVEFTIGVDc1RBU3kgMjAxMjog CgpodHRwczovL2NhbXB1c2FtcC5jb20vP3RpY2tldHMvNy95aGloZ3Znd3Z3cWR3cXhtdnQKClNp bXBseSBicmluZyBpdCB3aXRoIHlvdSBvbiB5b3VyIHNtYXJ0cGhvbmUsIG9yIHByaW50IHRoZSB0 aWNrZXQgb3V0IHRvIGJlIHNjYW5uZWQgYXQgdGhlIGV2ZW50LiBFbmpveSwgYW5kIHdlIGFwcHJl Y2lhdGUgeW91ciBwdXJjaGFzZS4KClNpbmNlcmVseSwKVGhlIENhbXB1c0FtcCBUZWFt ------=_NextPart_000_3F77_7A0DF805.A8C886C0 Content-Type: text/html; charset="utf-8" Content-Transfer-Encoding: base64 SGVsbG8hIDxici8+PGJyLz4gSGVyZSBhcmUgeW91ciB0aWNrZXQocykgZm9yIENUQVMgZUNzVEFT eSAyMDEyOjxici8+PGEgaHJlZj0iaHR0cDovL2VtYWlsLmNhbXB1c2FtcC5jb20vdHJhY2tpbmcv Y2xpY2s/bXNnaWQ9c3U2Zy04a2ZkMHMwZyZ0YXJnZXQ9aHR0cHMlM2ElMmYlMmZjYW1wdXNhbXAu Y29tJTJmJTNmdGlja2V0cyUyZjclMmZ5aGloZ3Znd3Z3cWR3cXhtdnQiPiBodHRwczovL2NhbXB1 c2FtcC5jb20vP3RpY2tldHMvNy95aGloZ3Znd3Z3cWR3cXhtdnQgIDwvYT4gPGJyLz48YnIvPlNp bXBseSBicmluZyBpdCB3aXRoIHlvdSBvbiB5b3VyIHNtYXJ0cGhvbmUsIG9yIHByaW50IHRoZSB0 aWNrZXQgb3V0IHRvIGJlIHNjYW5uZWQgYXQgdGhlIGV2ZW50LiBFbmpveSwgYW5kIHdlIGFwcHJl Y2lhdGUgeW91ciBwdXJjaGFzZS48YnIvPjxici8+U2luY2VyZWx5LDxici8+VGhlIENhbXB1c0Ft cCBUZWFtPGltZyBzcmM9Imh0dHA6Ly9lbWFpbC5jYW1wdXNhbXAuY29tL3RyYWNraW5nL29wZW4/ bXNnaWQ9c3U2Zy04a2ZkMHMwZyIgc3R5bGU9IndpZHRoOjFweDtoZWlnaHQ6MXB4IiBhbHQ9IiIg Lz4= ------=_NextPart_000_3F77_7A0DF805.A8C886C0--

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• EVENT RECAP: Oracle Day & Product Fair - Ft. Lauderdale

  - by cwarticki

  Are you attending any of the Oracle Days and other Events? They are fantastic!  Keep track of the Oracle Events by following @OracleEvents on Twitter.  Also, stay in the know by subscribing to one of the several Oracle Newsletters. Those will also keep you posted of upcoming in-person and webcast events. From the Oracle Events website, simply navigate to your geography and refine your options to locate what interests you. You can also perform keyword searches. Today, I had the opportunity to participate in the Oracle Day & Product Fair in Ft. Lauderdale, Florida  Thanks to those who stopped by to ask your support questions and watched me demo My Oracle Support features and best practices. (Bob Stanoch, Sales Consulting Manager giving the 2nd keynote address on Exadata below) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It was a pleasant surprise to run into my former Oracle colleague Josh Tieso.  Josh (pictured right) is Sr. Oracle DBA at United Healthcare. He used to work for Oracle Support years ago but for the last 6 years at UHC. Josh is a member of the ERP DBA team, working with Exalogic, Oracle ERP R12, & RAC. Along the exhibit/vendor row, I met with Marco Gangano, National Sales Manager at Mythics. It was great getting to meet Marco and I look forward to working with his company with regards to Support Best Practices. In addition, Lissette Paez (left) was representing TAM Training.  TAM Training is an Oracle University, award-winning training partner.  They cover training across the scope of Oracle products with 7 facilities in the U.S.  Lissette and I have done a couple of these Oracle Days before.  It's great to see familiar faces.  A little while ago, I was down in this area to work with Citrix with an onsite session on Support Best Practices.  Pablo Leon and Alberto Gonzalez (right)came to chat with me over at the Support booth.  They wanted to know when I was giving my session.  Unfortunately, not this time guys. I'm on booth duty only. Keep in touch. Many thanks to our sponsors: BIAS, Cloudera, Intel and TekStream Solutions.Come attend one of the many Oracle Days & other events planned for you. -Chris WartickiGlobal Customer Management

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• Oracle WebCenter Portlet Debugging

  - by Alexander Rudat

  IntroductionThis article describes how to debug a portlets that is already deployed to WebLogic server using Oracle JDeveloper 11g.OverviewThese a Normal 0 21 false false false DE X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} re the basic steps involved in remote debugging an WebCenter portlets deployed in WebLogic:Configuration of the WebLogic to support remote debuggingConfiguration of the portlet project in JDeveloperActual debugging of the portletConfiguration of the WebLogicTo start the WebLogic server in debugging mode, there are a couple of configuration changes that need to be done to the WebLogic domain where the portlet is deployed.First we need to edit JVM options of the WebLogic server startup script where the portlet is deployed. Normally the startManagedWebLogic.cmd is used to start this managed server.This startup script is located in the %MIDDLEWARE_HOME%\user_projects\domains\<domain_name>\bin  directory, where %MIDDLEWARE_HOME% is the installation directory of WebLogic.Add the following line before the set JAVA_OPTIONS= line:set REMOTE_DEBUG_JAVA_OPTIONS=-Xdebug -Xnoagent -Xrunjdwp:transport=dt_socket,address=4000,server=y,suspend=nChange the set JAVA_OPTIONS= line to read like the one below:set JAVA_OPTIONS=%SAVE_JAVA_OPTIONS% %ADF_JAVA_OPTIONS% %REMOTE_DEBUG_JAVA_OPTIONS%After this changes save the startup script and start the managed server and be sure that you have access to the admin console (for example http://localhost:7001/console).Finally we need to check, that HTTP tunneling is enabled on the managed server. To do this, login to the admin console, select the managed server and select the Protocols tab.Be sure that Enable Tunneling is selected.Configuration of the portletFirst let's create a new run configuration specifically for remote debugging. Double-click the project where you portlets are developed.In the Project Properties select the Run/Debug/Profile page. Click New... to create a new run configuration. In the Create Run Configuration  dialog enter Remote Debugging for the name of the run configuration. Leave the Copy Settings From selection to Default and click OK to create the new run configuration.Once the Remote Debug run configuration is created, select it in the Run Configurations and click Edit... to bring up the Edit Run Configuration dialog. In the Launch Settings page click on the Remote Debugging checkbox to enable remote debugging for this run configuration.Finally select the Remote page and verify that the Protocol is set to Attach to JPDA and the port matches the port specified earlier when configuring WebLogic for remote debugging (defaults to 4000).Actual debugging of the portletTo start the remote debugging profile, right-click on your portlet project and select Start Remote Debugger.Now JDeveloper is asking the host and port specification. If you WebLogic server is installed locally, you can apply the default settings: Set a breakpoint at you java code and run the portal (WebCenter) application, where the portlet is used.That's all, now you are able to debug the portlet java code. Hope you will find all errors in your portlet :-)Referenceshttp://www.oracle.com/technology/products/jdev/howtos/weblogic/remotedebugwls.html

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• The “Customer” Experience Revolution is Here

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Anthony Lye, SVP, Oracle Development The Experience Revolution is here, and we are going to explore and celebrate our new customer experience ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. The Experience Revolution is best described as today’s era of the empowered consumer. For those of us who work with customers on a daily basis, we know that the modern consumer demands fast, accurate, consistent information across all communication channels. And if they don’t like the services received can easily take to social channels to voice disapproval. For this reason, organizations today operate in an environment where traditional methods of differentiation are less effective and customer experience has become the primary driver of business value. Here’s some food for thought, according to the 2011 Customer Experience Impact (CEI) Report, a full 89 percent of consumers will switch brands for a better customer experience. In short, in today’s era of the empowered consumer, delivering excellent customer experiences is what will, and is, defining the next great brands. At The Experience Revolution, Oracle President Mark Hurd will detail the vision of where customer experience is going and how Oracle will help you get there. He will introduce for the first time Oracle Customer Experience, a cross stack suite of customer experience products that enable organizations to: Engage customers with a consistent, connected and personalized brand experience across all channels and devices Deliver exceptional cross-channel order fulfillment and customer service through web, call centers and social networks Connect and analyze data from all interactions to better personalize experiences and identify hidden opportunities The Experience Revolution will also include an interactive gallery of customer experience interactions, featuring videos, touch screens and near field communication technology that will guide each attendee through an individualized event experience. We hope you will join us for an incredible evening on June 25, from 6:00 – 9:00 p.m. at Gotham Hall in New York City. You can register for The Experience Revolution here. And if you haven’t already joined the conversation on Twitter, please do: #OracleCX, #ExperienceRevolution

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• Oracle WebCenter - Well Connected

  - by Brian Dirking

  800x600 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} An good post from Dan Elam on the state of the ECM industry (http://www.aiim.org/community/blogs/community/ECM-Vendors-go-to-War) . For those of you who don’t know Dan, he is one of the major forces in the content management industry. He founded eVisory and IMERGE Consulting, he is an AIIM Fellow and a former US Technical Expert to the International Standards Organization (ISO), and has been a driving force behind EmTag, AIIM’s Emerging Technologies Group. His post is interesting – it starts out talking about our Moveoff Documentum campaign, but then it becomes a much deeper insight into the ECM industry. Dan points out that Oracle has been making quiet strides in the ECM industry. In fact, analysts share this view Oracle, pointing out Oracle is growing greater than 20% annually while many of the big vendors are shrinking. And as Dan points out, this cements Oracle as one of the big five in the ECM space – the same week that Autonomy was removed from the Gartner Magic Quadrant for ECM. One of the key things points out is that Oracle WebCenter is well connected. WebCenter has out-of-the-box connections to key enterprise applications such as E-Business Suite, PeopleSoft, Siebel and JD Edwards. Those out-of-the-box integrations make it easy for organizations to drive content right into the places where it is needed, in the midst of business processes. At the same time, WebCenter provides composite interface capabilities to bring together two or more of these enterprise applications onto the same screen. Combine that with the capabilities of Oracle Social Network, you start to see how Oracle is providing a full platform for user engagement. But beyond those connections, WebCenter can also connect to other content management systems. It can index and search those systems from a single point of search, bringing back results in a single combined hitlist. WebCenter can also extend records management capabilities into Documentum, SharePoint, and email archiving systems. From a single console, records managers can define a series, set a retention schedule, and place holds – without having to go to each system to make these updates. Dan points out that there are some new competitive dynamics – to be sure. And it is interesting when a system can interact with another system, enforce dispositions and holds, and enable users to search and retrieve content. Oracle WebCenter is providing the infrastructure to build on, and the interfaces to drive user engagement. It’s an interesting time.

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• Un balance del XXI Congreso de la Comunidad de Usuarios de Oracle

  - by Fabian Gradolph

  La XXI edición del Congreso de CUORE (Comunidad de Usuarios de Oracle) se clausuró el miércoles pasado tras dos intensos días de conferencias, talleres, reuniones y mesas redondas. Los más de 600 asistentes son una buena muestra del gran interés que despiertan las propuestas tecnológicas de Oracle entre nuestros clientes. Big Data y el sector utilities fueron dos de los grandes protagonistas del Congreso. El evento fue inaugurado por Félix del Barrio (en la segunda foto por la izquierda), director general de Oracle en España. Una buena parte del evento, la mañana del martes, estuvo dedicada a Big Data. Con Andrew Sutherland, Vicepresidente Senior de Tecnología de Oracle en EMEA, haciendo la presentación principal, para dar paso después a sesiones específicas sobre las tecnologías necesarias en las diferentes fases de los proyectos Big Data (obtener los datos, organizarlos, analizarlos y, finalmente, tomar las decisiones de negocio correspondientes). No nos vamos a entretener explicando qué es Big Data, un tema que ya hemos tratado previamente en este blog (aquí y aquí), pero sí hay que llamar la atención sobre un tema que Andrew Sutherland puso sobre la mesa en una reunión con periodistas: los proyectos relacionados con los Big Data tienen sentido pleno si nos sirven para modificar procesos y modelos de negocio, de forma que incrementemos la eficacia de la organización. Si nuestra organización está basada en procesos rígidos e inmutables (lo que tiene que ver esencialmente con el tipo de aplicaciones que estén implementadas), el aprovechamiento de los Big Data será limitado. En otras palabras, Big Data es un impulsor del cambio en las organizaciones. Normal 0 21 false false false ES X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Los retos a los que se enfrenta un sector como el energético ocuparon el segundo día del Congreso. Las tendencias de la industria como las Redes Inteligentes, el Smart Metering, la entrada de nuevos actores y distribuidores en el mercado, la atomización de las operadoras y las inversiones congeladas son el panorama que se dibuja para las compañías del sector utilities . Además de los grandes eventos (Big Data y Oracle Utilities Day), las dos jornadas del Congreso sirvieron para que aquellos partners de Oracle que lo desearan recibieran la certificación gratuita de sus profesionales en diversas jornadas de examen. Adicionalmente, se desarrollaron sesiones paralelas sobre tecnologías y visiones estratégicas, demostraciones de producto y casos de éxito. En resumen, el balance del XXI Congreso de CUORE es muy positivo para Oracle, para nuestros clientes y para nuestros partners. Os esperamos a todos el próximo año.

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• They may block off Howard Street—but Oracle OpenWorld is a two-way street.

  - by Oracle Accelerate for Midsize Companies

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 by Jim Lein, Sr. Director, Oracle Accelerate for Midsize Companies “Engineered to Inform and Inspire”—that’s the theme of Oracle OpenWorld 2012. In early October, tens of thousands of attendees will descend on the streets of San Francisco because they share one thing in common: the desire to learn more about Oracle. You might think that’s the way we, Oracle employees, look at this event—as just another opportunity for attendees to learn about what we do. But it’s really a two way street. Every year I’m amazed by how informed and inspired I am by our customers and their companies. Midsize companies buy Oracle to grow. As part of the Oracle Accelerate for Midsize Companies team I get to talk with our partners and business leaders at growing companies almost every day, usually via phone. Oracle OpenWorld presents the perfect opportunity to meet some of them in person, in an informal setting, and in one of the most beautiful cities in the world. The stories our customers tell me about their businesses provide vivid examples of how they have overcome the challenges of managing increasingly complex global operations and growing during uncertain economic conditions. It’s no secret that my favorite session at Oracle OpenWorld (besides Larry Ellison’s keynotes and the Customer Appreciation Event, of course) is the Oracle Accelerate Customer Panel. This year we’re featuring executives from three companies who deployed Oracle ERP rapidly to support their company’s growth: Chris Powell, VP and Corporate Controller of Beats by Dr. Dre, a California based designer and manufacturer of premium headphones (sorry, no free samples), Iñaki Zuazo, CIO of Industrias Juno, a building materials provider based in Spain, Kamran Moosa, Project Coordinator for Spartan Engineering, a provider of engineering and construction support services for an LPG storage project in Texas, and That’s a pretty diverse lineup and it will be interesting to hear the perspectives of both IT and financial project stakeholders. The session, “Oracle Accelerate Customer Case Studies: Rapid Deployment of Oracle Applications”, is at 3:30 pm on Wednesday, October 3, in the Concert room at the Palace Hotel. Oracle loves our hometown of San Francisco and it’s a great place to host Oracle OpenWorld. It’s now San Francisco’s largest conference and the city closes off Howard Street to better accommodate the attendees. Some Bay Area commuters may be inconvenienced for a few days by this closure but the conference brings about $100 million into the local economy. Now that’s a two-way street. More Oracle Accelerate at Oracle OpenWorld “Faster, Better, Cheaper Application Deployment with Oracle Business Accelerators”, Monday, October 1st, 10:45 a.m., Moscone West Room 3016 “Oracle Accelerate and Oracle Business Accelerators for Midsize Companies”, (partners only), Wednesday, October 3, 10:15 a.m., Marriott – Golden Gate B Visit the Oracle Accelerate and Oracle Business Accelerator Kiosk in the Moscone West Exhibit Grounds Download the Focus On Oracle Accelerate for Midsize Companies Focus document /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• How SQL Server 2014 impacts Red Gate’s SQL Compare

  - by Michelle Taylor

  SQL Compare 10.7 successfully connects to SQL Server 2014, but it doesn’t yet cover the SQL Server 2014 features which would require us to make major changes to SQL Compare to support. In this post I’m going to talk about the SQL Server 2014 features we’ve already begun supporting, and which ones we’re working on for the next release of SQL Compare (v11). From SQL Compare’s perspective, the new memory-optimized table functionality (some might know it as ‘Hekaton’) has been the most important change. It can’t be described as its own object type, but the new functionality is split across two existing object types (three if you count indexes), as it also comes with native stored procedures and inline indexes. Along with connectivity support, the SQL Compare team has already implemented the first part of the puzzle – inline specification of indexes. These are essential for memory-optimized tables because it’s not possible to alter the memory optimized table’s structure, and so indexes can’t be added after the fact without dropping the table. Books Online  shows this in more detail in the table_index and column_index clauses of http://msdn.microsoft.com/en-us/library/ms174979(v=sql.120).aspx. SQL Compare 10.7 currently supports reading the new inline index specification from script folders and source control repositories, and will write out inline indexes where it’s necessary to do so (i.e. in UDDTs or when attempting to write projects compatible with the SSDT database project format). However, memory-optimized tables themselves are not yet supported in 10.7. The team is actively working on making them available in the v11 release with full support later in the year, and in a beta version before that. Fortunately, SQL Compare already has some ways of handling tables that have to be dropped and created rather than altered, which are being adapted to handle this new kind of table. Because it’s one of the largest new database engine features, there’s an equally large Books Online section on memory-optimized tables, but for us the most important parts of the documentation are the normal table features that are changed or unsupported and the new syntax found in the T-SQL reference pages. We are treating SQL Compare’s support of Natively Compiled Stored Procedures as a separate unit of work, which will be available in a subsequent beta and also feed into the v11 release. This new type of stored procedure is designed to work with memory-optimized tables to maintain the performance improvements gained by them – but you can still also access memory-optimized tables from normal stored procedures and ad-hoc queries. To us, they’re essentially a limited-syntax stored procedure with a few extra options in the create statement, embodied in the updated CREATE PROCEDURE documentation and with the detailed limitations. They should be easier to handle than memory-optimized tables simply because the handling of stored procedures is less sensitive to dropping the object than the handling of tables. However, both share an incompatibility with DDL triggers and Event Notifications which mean we’ll need to temporarily disable these during the specific deployment operations that involve them – don’t worry, we’ll supply a warning if this is the case so that you can check your auditing arrangements can handle the situation. There are also a handful of other improvements in SQL Server 2014 which affect SQL Compare and SQL Data Compare that are not connected to memory optimized tables. The largest of these are the improvements to columnstore indexes, with the capability to create clustered columnstore indexes and update columnstore tables through them – for more detail, take a look at the new syntax reference. There’s also a new index option for better compression of columnstores (COLUMNSTORE_ARCHIVE) and a new statistics option for incremental per-partition statistics, plus the 90 compatibility level is being retired. We’re planning to finish up these small clean-up features last, and be ready to release SQL Compare 11 with full SQL 2014 support early in Q3 this year. For a more thorough overview of what’s new in SQL Server 2014, Books Online’s What’s New section is a good place to start (although almost all the changes in this version are in the Database Engine).

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• List of all states from COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE tables

  - by Deepak Arora

  In many of my engagements I get asked repeatedly about the states of the composites in 11g and how to decipher them, especially when we are troubleshooting issues around purging. I have compiled a list of all the states from the COMPOSITE_INSTANCE, CUBE_INSTANCE, DLV_MESSAGE and MEDIATOR_INSTANCE tables. These are the primary tables that are used when using BPEL composites and how they are used with the ECID.  Composite State Values COMPOSITE_INSTANCE States State Description 0 Running 1 Completed 2 Running with faults 3 Completed with faults 4 Running with recovery required 5 Completed with recovery required 6 Running with faults and recovery required 7 Completed with faults and recovery required 8 Running with suspended 9 Completed with suspended 10 Running with faults and suspended 11 Completed with faults and suspended 12 Running with recovery required and suspended 13 Completed with recovery required and suspended 14 Running with faults, recovery required, and suspended 15 Completed with faults, recovery required, and suspended 16 Running with terminated 17 Completed with terminated 18 Running with faults and terminated 19 Completed with faults and terminated 20 Running with recovery required and terminated 21 Completed with recovery required and terminated 22 Running with faults, recovery required, and terminated 23 Completed with faults, recovery required, and terminated 24 Running with suspended and terminated 25 Completed with suspended and terminated 26 Running with faulted, suspended, and terminated 27 Completed with faulted, suspended, and terminated 28 Running with recovery required, suspended, and terminated 29 Completed with recovery required, suspended, and terminated 30 Running with faulted, recovery required, suspended, and terminated 31 Completed with faulted, recovery required, suspended, and terminated 32 Unknown 64 - Normal 0 false false false EN-CA X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Any value in the range of 32 to 63 indicates that the composite instance state has not been enabled, but the instance state is updated for faults, aborts, etc. CUBE_INSTANCE States State Description 0 STATE_INITIATED 1 STATE_OPEN_RUNNING 2 STATE_OPEN_SUSPENDED 3 STATE_OPEN_FAULTED 4 STATE_CLOSED_PENDING_CANCEL 5 STATE_CLOSED_COMPLETED 6 STATE_CLOSED_FAULTED 7 STATE_CLOSED_CANCELLED 8 STATE_CLOSED_ABORTED 9 STATE_CLOSED_STALE 10 STATE_CLOSED_ROLLED_BACK DLV_MESSAGE States State Description 0 STATE_UNRESOLVED 1 STATE_RESOLVED 2 STATE_HANDLED 3 STATE_CANCELLED 4 STATE_MAX_RECOVERED Since now in 11g the Invoke_Messages table is not there so to distinguish between a new message (Invoke) and callback (DLV) and there is DLV_TYPE column that defines the type of message: DLV_TYPE States State Description 1 Invoke Message 2 DLV Message MEDIATOR_INSTANCE STATE Description  0  No faults but there still might be running instances  1  At least one case is aborted by user  2  At least one case is faulted (non-recoverable)  3  At least one case is faulted and one case is aborted  4  At least one case is in recovery required state  5 At least one case is in recovery required state and at least one is aborted  6 At least one case is in recovery required state and at least one is faulted  7 At least one case is in recovery required state, one faulted and one aborted  >=8 and < 16  Running >= 16   Stale In my next blog posting I will walk through the lifecycle of a BPEL process using the above states for the following use cases: - New BPEL process - initial Receive activity - Callback BPEL process - mid-level Receive activity As always comments and questions welcome! Deepak

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• BYOD is not a fashion statement; it’s an architectural shift - by Indus Khaitan

  - by Greg Jensen

  Ten years ago, if you asked a CIO, “how mobile is your enterprise?”. The answer would be, “100%, we give Blackberry to all our employees.”Few things have changed since then: 1.    Smartphone form-factors have matured, especially after the launch of iPhone. 2.    Rapid growth of productivity applications and services that enable creation and consumption of digital content 3.    Pervasive mobile data connectivityThere are two threads emerging from the change. Users are rapidly mingling their personas of an individual as well as an employee. In the first second, posting a picture of a fancy dinner on Facebook, to creating an expense report for the same meal on the mobile device. Irrespective of the dual persona, a user’s personal and corporate lives intermingle freely on a single hardware and more often than not, it’s an employees personal smartphone being used for everything. A BYOD program enables IT to “control” an employee owned device, while enabling productivity. More often than not the objective of BYOD programs are financial; instead of the organization, an employee pays for it.  More than a fancy device, BYOD initiatives have become sort of fashion statement, of corporate productivity, of letting employees be in-charge and a show of corporate empathy to not force an archaic form-factor in a world of new device launches every month. BYOD is no longer a means of effectively moving expense dollars and support costs. It does not matter who owns the device, it has to be protected.  BYOD brings an architectural shift.  BYOD is an architecture, which assumes that every device is vulnerable, not just what your employees have brought but what organizations have purchased for their employees. It's an architecture, which forces us to rethink how to provide productivity without comprising security.Why assume that every device is vulnerable? Mobile operating systems are rapidly evolving with leading upgrade announcement every other month. It is impossible for IT to catch-up. More than that, user’s are savvier than earlier.  While IT could install locks at the doors to prevent intruders, it may degrade productivity—which incentivizes user’s to bypass restrictions. A rapidly evolving mobile ecosystem have moving parts which are vulnerable. Hence, creating a mobile security platform, which uses the fundamental blocks of BYOD architecture such as identity defragmentation, IT control and data isolation, ensures that the sprawl of corporate data is contained. In the next post, we’ll dig deeper into the BYOD architecture. Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

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• What’s New from the Oracle Marketing Cloud at Oracle OpenWorld 2014

  - by Kathryn Perry

  A Guest Post by Laura Vogel, Director, Oracle Marketing Cloud Events (pictured left) Marketing—CX Central is your hub for all things Marketing related at OpenWorld in San Francisco, September 28-October 2, 2014. Learn how to personalize the modern marketing journey to improve customer loyalty. We’re hosting more than 60 breakout sessions, half of which will highlight customer success stories from marquee brands including Bizo, Comcast, Dell, Epson, John Deere, Lane Bryant, ReadyTalk and Shutterfly. Moscone West, Levels 2 and 3To learn more about how modern marketing works, visit Moscone West, levels 2 and 3, for exciting demos of each of the Oracle Marketing Cloud solutions (BlueKai, Compendium, Eloqua, Push I/O, and Responsys). You also can check out our stations for Vertical Marketing Best Practices, the Markie Awards, and more! CX Spotlight Sessions “Accelerating Big Profits in Big Data,” Jeff Tanner, Baylor University “Using Content Marketing to Impact Every Stage of the Buyer’s Journey,” Jennifer Agustin, Bizo “Expanding Your Marketing with Proven Testing and Optimization,” Brian Border, Shutterfly and Matthew Balthazor, Epson “Modern Marketing: The New Digital Dialogue,” Cory Treffiletti, Oracle A Special Marquee SessionDell’s Hayden Mugford will speak on "The Digital Ecosystem: Driving Experience Through Contact Engagement.” She will highlight how the organization built a digital ecosystem that supports a behaviorally driven, multivehicle nurturing campaign. The Dell 1:1 Global Marketing team worked with multiple partners to innovate integrations with Oracle Eloqua, Oracle Real-Time Decisions for real-time decision logic, and a content management system (CMS) that enables 100 percent customized e-mails. The program doubled average order values for nurtured contacts versus non-nurtured and tripled open and click-through rates versus push e-mail. It Wouldn’t Be an Oracle Marketing Cloud Event Without a Party!We’re hosting CX Central Fest: a unique customer experience specifically designed for attendees of CX Central. It will include a chance to rock out at a private concert featuring Los Angeles indie electronic pop group, Capital Cities! Join us Tuesday, September 30 from 7-9 p.m. Other Oracle Marketing Cloud Session Highlights Thought leadership by role Exploring the benefits of moving to the Cloud Product line roadmaps and innovations in Marketing Technical deep dives for product lines within Marketing Best practices and impactful business measurements Solutions that are integrated across CX Target AudienceSession content is geared toward professionals in Marketing, Marketing Operations, Marketing Demand Generation, Social: Chief Marketing Officers, Vice Presidents, Directors and Managers. OutcomesCustomers attending Marketing—CX Central @ OpenWorld will be able to: Gain insight into delivering consistent cross-channel marketing Discover how to provide the right information to the right customer at the right time and with the right channel Get answers to burning questions and advice on business challenges Hear from other Oracle customers about recommended best practices to help their organization move forward Network and share ideas to help create a strategy for connecting with customers in better ways Resources At a Glance Register Now Track Site—View Marketing Sessions 72 1024x768 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Focus on Session Doc Downloadable Justification Email OpenWorld is a fabulous way for you to see all that Oracle Marketing Cloud has to offer. Register today.

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• Oracle User Communities and Enterprise Manager

  - by Anand Akela

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Contributed by Joe Dimmer, Senior Business Development Manager, Oracle Enterprise Manager Heightened interest and adoption of Oracle Enterprise Manager has led to keen interest in “manageability” within the user group community.  In response, user groups are equipping their membership with the right tools for implementation and use manageability through education opportunities and Special Interest Groups.  Manageability is increasingly viewed not only as a means to enable the Oracle environment to become a competitive business advantage for organizations, but also as a means to advance the individual careers of those who embrace enterprise management.  Two Oracle user groups – the Independent Oracle User Group (IOUG) and the United Kingdom Oracle User Group (UKOUG) – each have Special Interest Groups where manageability is prominently featured.  There are also efforts underway to establish similarly charted SIGs that will be reported in future blogs.  The good news is, there’s a lot of news! First off, the IOUG will be hosting a Summer Series of live webcasts:  “Configuring and Managing a Private Cloud with Enterprise Manager 12c” by Kai Yu of Dell, Inc.              Wednesday, June 20th from Noon – 1 PM CDT , Click here for details & registration “What is User Experience Monitoring and What is Not? A case study of Oracle Global IT’s implementation of Enterprise Manager 12c and RUEI” by Eric Tran Le of Oracle            Wednesday, July 18th from Noon – 1 PM CDT , Click here for details & registration “Shed some light on the ‘bumps in the night’ with Enterprise Manager 12c” by David Start of Johnson Controls            Wednesday, August 22nd from Noon – 1 PM CDT, Click here for details & registration   In addition, the UKOUG Availability and Infrastructure Management (AIM) SIG is hosting its next meeting on Tuesday, July 3rd at the Met in Leeds where EM 12c Cloud Management will be presented.  Click here for details & registration.  In future posts from Joe, look for news related to the following: ·         IOUG Community Page and Newsletter devoted to manageability ·         Full day of manageability featured during Oracle OpenWorld 2012 “SIG Sunday” ·         Happenings from other regional User Groups that feature manageability Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• From NaN to Infinity...and Beyond!

  - by Tony Davis

  It is hard to believe that it was once possible to corrupt a SQL Server Database by storing perfectly normal data values into a table; but it is true. In SQL Server 2000 and before, one could inadvertently load invalid data values into certain data types via RPC calls or bulk insert methods rather than DML. In the particular case of the FLOAT data type, this meant that common 'special values' for this type, namely NaN (not-a-number) and +/- infinity, could be quite happily plugged into the database from an application and stored as 'out-of-range' values. This was like a time-bomb. When one then tried to query this data; the values were unsupported and so data pages containing them were flagged as being corrupt. Any query that needed to read a column containing the special value could fail or return unpredictable results. Microsoft even had to issue a hotfix to deal with failures in the automatic recovery process, caused by the presence of these NaN values, which rendered the whole database inaccessible! This problem is history for those of us on more current versions of SQL Server, but its ghost still haunts us. Recently, for example, a developer on Red Gate’s SQL Response team reported a strange problem when attempting to load historical monitoring data into a SQL Server 2005 database via the C# ADO.NET provider. The ratios used in some of their reporting calculations occasionally threw out NaN or infinity values, and the subsequent attempts to load these values resulted in a nasty error. It turns out to be a different manifestation of the same problem. SQL Server 2005 still does not fully support the IEEE 754 standard for floating point numbers, in that the FLOAT data type still cannot handle NaN or infinity values. Instead, they just added validation checks that prevent the 'invalid' values from being loaded in the first place. For people migrating from SQL Server 2000 databases that contained out-of-range FLOAT (or DATETIME etc.) data, to SQL Server 2005, Microsoft have added to the latter's version of the DBCC CHECKDB (or CHECKTABLE) command a DATA_PURITY clause. When enabled, this will seek out the corrupt data, but won’t fix it. You have to do this yourself in what can often be a slow, painful manual process. Our development team, after a quizzical shrug of the shoulders, simply decided to represent NaN and infinity values as NULL, and move on, accepting the minor inconvenience of not being able to tell them apart. However, what of scientific, engineering and other applications that really would like the luxury of being able to both store and access these perfectly-reasonable floating point data values? The sticking point seems to be the stipulation in the IEEE 754 standard that, when NaN is compared to any other value including itself, the answer is "unequal" (i.e. FALSE). This is clearly different from normal number comparisons and has repercussions for such things as indexing operations. Even so, this hardly applies to infinity values, which are single definite values. In fact, there is some encouraging talk in the Connect note on this issue that they might be supported 'in the SQL Server 2008 timeframe'. If didn't happen; SQL 2008 doesn't support NaN or infinity values, though one could be forgiven for thinking otherwise, based on the MSDN documentation for the FLOAT type, which states that "The behavior of float and real follows the IEEE 754 specification on approximate numeric data types". However, the truth is revealed in the XPath documentation, which states that "…float (53) is not exactly IEEE 754. For example, neither NaN (Not-a-Number) nor infinity is used…". Is it really so hard to fix this problem the right way, and properly support in SQL Server the IEEE 754 standard for the floating point data type, NaNs, infinities and all? Oracle seems to have managed it quite nicely with its BINARY_FLOAT and BINARY_DOUBLE types, so it is technically possible. We have an enterprise-class database that is marketed as being part of an 'integrated' Windows platform. Absurdly, we have .NET and XPath libraries that fully support the standard for floating point numbers, and we can't even properly store these values, let alone query them, in the SQL Server database! Cheers, Tony.

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• Who should ‘own’ the Enterprise Architecture?

  - by Michael Glas

  I recently had a discussion around who should own an organization’s Enterprise Architecture. It was spawned by an article titled “Busting CIO Myths” in CIO magazine1 where the author interviewed Jeanne Ross, director of MIT's Center for Information Systems Research and co-author of books on enterprise architecture, governance and IT value.In the article Jeanne states that companies need to acknowledge that "architecture says everything about how the company is going to function, operate, and grow; the only person who can own that is the CEO". "If the CEO doesn't accept that role, there really can be no architecture."The first question that came up when talking about ownership was whether you are talking about a person, role, or organization (there are pros and cons to each, but in general, I like to assign accountability to as few people as possible). After much thought and discussion, I came to the conclusion that we were answering the wrong question. Instead of talking about ownership we were talking about responsibility and accountability, and the answer varies depending on the particular role of the organization’s Enterprise Architecture and the activities of the enterprise architect(s).Instead of looking at just who owns the architecture, think about what the person/role/organization should do. This is one possible scenario (thanks to Bob Covington): The CEO should own the Enterprise Strategy which guides the business architecture. The Business units should own the business processes and information which guide the business, application and information architectures. The CIO should own the technology, IT Governance and the management of the application and information architectures/implementations. The EA Governance Team owns the EA process.  If EA is done well, the governance team consists of both IT and the business. While there are many more roles and responsibilities than listed here, it starts to provide a clearer understanding of ‘ownership’. Now back to Jeanne’s statement that the CEO should own the architecture. If you agree with the statement about what the architecture is (and I do agree), then ultimately the CEO does need to own it. However, what we ended up with was not really ownership, but more statements around roles and responsibilities tied to aspects of the enterprise architecture. You can debate the semantics of ownership vs. responsibility and accountability, but in the end the important thing is to come to a clearer understanding that is easily communicated (and hopefully measured) around the question “Who owns the Enterprise Architecture”.The next logical step . . . create a RACI matrix that details the findings . . . but that is a step that each organization needs to do on their own as it will vary based on current EA maturity, company culture, and a variety of other factors. Who ‘owns’ the Enterprise Architecture in your organization? 1 CIO Magazine Article (Busting CIO Myths): http://www.cio.com/article/704943/Busting_CIO_Myths Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Teeing Off With Chris Leone at OpenWorld 2012

  - by Kathryn Perry

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Chris Leone, Senior Vice President, Oracle Applications Development Monday morning in downtown San Francisco - lots of sunshine, plenty of traffic, and sidewalks chocked full of people with fresh faces and blister free feet. Let the week of Oracle OpenWorld begin! For a great Applications start, Chris Leone packed the house with his Fusion Applications overview session - he covered strategy, scope, roadmaps, and customer successes. Fusion Apps, the world's best SaaS suite, is built on 100 percent standards. Chris talked about its information driven user experience, its innovative design, and the choice of deployment. People can run Fusion in the cloud, in a managed / hosted environment, or on premise -- or they can use a combination of these three models. About seventy percent of our customers go with SaaS. Release 5 of Fusion Apps will become available soon. The cadence of releases will be three times a year. The key drivers are to accelerate business success (no rip and replace) and to simplify business processes. Chris told the audience that organic Fusion is the centerpiece of our cloud solutions, rounded out with acquired offerings such as Taleo Recruiting and RightNow Customer Service. From the cloud solutions, customers can expect real time and predictive BI, social capabilities, choice of deployment, and more productivity because of a next generation UX called FUSE. Chris's demo showed a super easy, new UI that touts self service navigation. We'll blog about FUSE in the very near future. Chris said the next 365 days of Fusion Apps would include more localization, more industries, more power, more mobile, and more configurability. The audience was challenged to think hard about how Fusion could be part of their three-to-five year plans. Chris set up a great opportunity for you to follow up with your customers as they explore the possibilities.

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• Hello World - My Name is Christian Finn and I'm a WebCenter Evangelist

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Good Morning World! I'd like to introduce a new member of the Oracle WebCenter Team, Christian Finn. We decided to let him do his own intros today. Look for his guest posts next week and he'll be a frequent contributor to WebCenter blog and voice of the community. Hello (Oracle) World! Hi everyone, my name is Christian Finn. It’s a coder’s tradition to have “hello world” be the first output from a new program or in a new language. While I have left my coding days far behind, it still seems fitting to start my new role here at Oracle by saying hello to all of you—our customers, partners and my colleagues. So by way of introduction, a little background about me. I am the new senior director for evangelism on the WebCenter product management team. Not only am I new to Oracle, but the evangelism team is also brand new. Our mission is to raise the profile of Oracle in all of the markets/conversations in which WebCenter competes—social business, collaboration, portals, Internet sites, and customer/audience engagement. This is all pretty familiar turf for me because, as some of you may know, until recently I was the director of product management at Microsoft for Microsoft SharePoint Server and several other SharePoint products. And prior to that, I held management roles at Microsoft in marketing, channels, learning, and enterprise sales. Before Microsoft, I got my start in the industry as a software trainer and Lotus Notes consultant. I am incredibly excited to be joining Oracle at this time because of the tremendous opportunity that lies ahead to improve how people and businesses work. Of all the vendors offering a vision for social business, Oracle is unique in having best of breed strength in market (or coming soon) in all three critical areas: customer experience management; the middleware and back-end applications that run your business; and in the social, collaboration, and content technologies that are the connective tissue between them. Everyone else can offer one or two of the above, but not all three unified together. So it is a great time to come board and there’s a fantastic team of people hard at work on building great products for you. In the coming weeks and months you’ll be hearing much more from us. For now, we’ll kick things off with some blog posts here on the WebCenter blog. Enjoy the reads and please share your thoughts with me over Twitter on @cfinn.

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• The Hunger Games for Aspiring IT Professionals

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} It seems that no one can escape the buzz around Hunger Games. And who could? Stephen King said it best in his review when he referred to the Collins’ novel as “a violent, jarring speed-rap of a novel that generates nearly constant suspense and may also generate a fair amount of controversy”. So what’s the tie in for IT? Let’s leave the dystopia of District 12 and come back to today’s reality. This is the world of radical IT paradigm shifts that haven’t been seen since Java was introduced in 1995. Everything you learned in school is probably outdated as of Friday. And everything you learned on Friday will probably change when you get to work on Monday. Nevertheless, we’re eager, we’re aspiring, we’re hungry to learn. While the challenges upon us may not rival the venomous bees (or ‘tracker jackers’) seen in this blockbuster, there are certainly obstacles to be found. In preparation, I leave you two pieces of advice - aside from avoiding werewolves… Learn the Cloud If you had asked me what to learn in 1995, I would have said, “Go learn Java”. But now my advice is “Go learn Java and then learn Cloud”. Cloud computing and Java go hand in hand. This is especially true for Oracle’s own Public Cloud which uses Java (via WebLogic 12c) as well as Oracle Database at its core foundation. Understanding the connotations of elasticity, scale, virtualization, and multi-tenancy, (to name just a few) requires a strong foundation in computer science and especially Java to get it right. Without Java, the Cloud is nothing more than a brittle application meagerly deployed on the internet. Get Social and Actively Participate And at all levels. Socializing your ideas internally is dreadfully important. And this means socializing and communicating your good ideas to lines of business, to architects, business analysts, developers, DBAs and Operations. But don’t forget to go external. Stay current by being on the lookout for blogs, tweets, webcasts, papers, podcasts and videos for your technology area. Be not just a subscriber but a participant in these channels as well. Attend industry and vendor sponsored events to learn from the experts – and seek out opportunities to stay connected with those that are smarter than you. You’ll gain more understanding if you participate actively. At the same time you’ll make friends (and allies) and you’ll be glad you did. Tell help you get social and actively participate [while learning the Cloud] here are a couple of pointers for you: See our website on Cloud and Fusion Middleware Subscribe to our regular Fusion Middleware Newsletter Follow us on Twitter and Facebook Find us at one of our key events Meanwhile, happy IT hunger games!

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• Fast Data: Go Big. Go Fast.

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 For those of you who may have missed it, today’s second full day of Oracle OpenWorld 2012 started with a rumpus. Joe Tucci, from EMC outlined the human face of big data with real examples of how big data is transforming our world. And no not the usual tried-and-true weblog examples, but real stories about taxi cab drivers in Singapore using big data to better optimize their routes as well as folks just trying to get a better hair cut. Next we heard from Thomas Kurian who talked at length about the important platform characteristics of Oracle’s Cloud and more specifically Oracle’s expanded Cloud Services portfolio. Especially interesting to our integration customers are the messaging support for Oracle’s Cloud applications. What this means is that now Oracle’s Cloud applications have a lightweight integration fabric that on-premise applications can communicate to it via REST-APIs using Oracle SOA Suite. It’s an important element to our strategy at Oracle that supports this idea that whether your requirements are for private or public, Oracle has a solution in the Cloud for all of your applications and we give you more deployment choice than any vendor. If this wasn’t enough to get the juices flowing, later that morning we heard from Hasan Rizvi who outlined in his Fusion Middleware session the four most important enterprise imperatives: Social, Mobile, Cloud, and a brand new one: Fast Data. Today, Rizvi made an important step in the definition of this term to explain that he believes it’s a convergence of four essential technology elements: Event Processing for event filtering, business rules – with Oracle Event Processing Data Transformation and Loading - with Oracle Data Integrator Real-time replication and integration – with Oracle GoldenGate Analytics and data discovery – with Oracle Business Intelligence Each of these four elements can be considered (and architect-ed) together on a single integrated platform that can help customers integrate any type of data (structured, semi-structured) leveraging new styles of big data technologies (MapReduce, HDFS, Hive, NoSQL) to process more volume and variety of data at a faster velocity with greater results.  Fast data processing (and especially real-time) has always been our credo at Oracle with each one of these products in Fusion Middleware. For example, Oracle GoldenGate continues to be made even faster with the recent 11g R2 Release of Oracle GoldenGate which gives us some even greater optimization to Oracle Database with Integrated Capture, as well as some new heterogeneity capabilities. With Oracle Data Integrator with Big Data Connectors, we’re seeing much improved performance by running MapReduce transformations natively on Hadoop systems. And with Oracle Event Processing we’re seeing some remarkable performance with customers like NTT Docomo. Check out their upcoming session at Oracle OpenWorld on Wednesday to hear more how this customer is using Event processing and Big Data together. If you missed any of these sessions and keynotes, not to worry. There's on-demand versions available on the Oracle OpenWorld website. You can also checkout our upcoming webcast where we will outline some of these new breakthroughs in Data Integration technologies for Big Data, Cloud, and Real-time in more details. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

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• OBIEE 11.1.1 - How to Enable Caching in Internet Information Services (IIS) 7.0+

  - by Ahmed A

  Follow these steps to configure static file caching and content expiration if you are using IIS 7.0 Web Server with Oracle Business Intelligence. Tip: Install IIS URL Rewrite that enables Web administrators to create powerful outbound rules. Following are the steps to set up static file caching for IIS 7.0+ Web Server: 1. In “web.config” file for OBIEE static files virtual directory (ORACLE_HOME/bifoundation/web/app) add the following highlight in bold the outbound rule for caching:<?xml version="1.0" encoding="UTF-8"?><configuration>    <system.webServer>        <urlCompression doDynamicCompression="true" />        <rewrite>            <outboundRules>                <rule name="header1" preCondition="FilesMatch" patternSyntax="Wildcard">                    <match serverVariable="RESPONSE_CACHE_CONTROL" pattern="*" />                    <action type="Rewrite" value="max-age=604800" />                </rule>                <preConditions>    <preCondition name="FilesMatch">                        <add input="{RESPONSE_CONTENT_TYPE}" pattern="^text/css|^text/x-javascript|^text/javascript|^image/gif|^image/jpeg|^image/png" />                    </preCondition>                </preConditions>            </outboundRules>        </rewrite>    </system.webServer></configuration>2. Restart IIS. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• All for one and one for all…the power of partnership in higher education

  - by Student Solutions Team-Oracle

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Recently, several of our Oracle student solutions team members were in Latin America at a user group conference. Not an Oracle user group—although the conference was about and for higher education customers using Oracle software—but a Higher Education User Group (HEUG) conference. So what’s the difference? First of all, the HEUG is an entirely independent organization from Oracle, incorporated as a 501(c)(3) non-profit corporation governed by a Board of Directors. As a self-governing organization, the more than 23,000 higher education members (and growing!) actively participate in a multitude of initiatives, communications and shared-learning opportunities that benefit each of them and their institutions. For example, one of these programs includes 16 active and effective Product Advisor Groups (PAGs) that interact directly with Oracle management, developers and business partners to provide input into product strategies and improvements. The HEUG also provides a variety of online tools to help its members navigate the world of Oracle applications software. There’s a lot more that this organization does, but you can go to www.heug.org yourself to learn more. We want to get back to our story! Anyway, as we were leaving the HEUG conference in Latin America, one of the guests invited to attend commented: “Do these users realize and appreciate how many people from Oracle come to support them? You have a much larger representation at these types of conferences than any other vendor. It shows the tremendous support you have for your higher education customers.” So that’s it! This is why the partnership between the HEUG and Oracle is so powerful and unique in the software industry. Two distinct, independent organizations come together focused entirely on providing the highest value and mutual benefit to each member, each organization and the larger higher education community. Through open communications and active engagement since the HEUG was formed in 1998, our partnership today is stronger than it has ever been and membership growing globally. Result? Everyone benefits. All for one and one for all—we are in this together. We’ve got a lot going on in the student solutions team and are working closely with customers and the HEUG to move ahead on continued development for PeopleSoft Campus Solutions 9.2 and a new Oracle Student Cloud. Come back here for more stories, news and information! --Oracle Student Solutions Team  

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• Oracle Announces Oracle Insurance Policy Administration for Life and Annuity 9.4

  - by helen.pitts(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Today's global insurers require the ability to provide higher levels of service and quickly bring to market life insurance and annuity products that not only help them stand out from the competition, but also stay current with local legislation. To succeed, they require agile and flexible core systems that enable them to meet the unique localization requirements of the markets in which they operate, whether in North America, Asia Pacific or the Pan-European Region. The release of Oracle Insurance Policy Administration for Life and Annuity 9.4, announced today, helps insurers meet this need with expanded international market capabilities that enable them to reduce risk and profitably compete wherever their business takes them. It offers expanded multi-language along with unit-linked product and fund processing capabilities that enable regional and global insurers to rapidly configure and deliver localized products – along with providing better service for end users through a single policy admin solution. Key enhancements include: Kanji/Kana language support, pre-defined content, and imperial date processing for the Japanese market New localization flexibility for configuring and managing international mailing addresses along with regional variations for client information Enhanced capability to calculate unit-linked pricing and valuation, in addition to market-based processing and pre-configured unit linked content Expanded role-based security and masking capability to further protect sensitive customer data Enhanced capability to restrict processing specified activities based on time of day and user role, reducing exposure to market timing risks Further capability to eliminate duplicate client records, helping to reduce underwriting risks and enhance servicing through a single view of the client "The ability to leverage a single, rules-driven policy administration system for multiple global operation centers can help insurers realize significant improvements in speed to market, customer service, compliance with regional regulations, and consolidation efforts,” noted Celent's Craig Weber, senior vice president, Insurance. “We believe such initiatives are necessary to help the industry address service and distribution imperatives." Helping our customers meet these mission-critical business imperatives is a key objective for Oracle Insurance. Active, ongoing dialogue with our customers is an important part of the process to help understand how our solutions are and can continue to help them achieve success in the marketplace. I had the opportunity to meet with several of our insurance customers at the Oracle Insurance Policy Administration Client Advisory Board meeting last week in Philadelphia, Penn. (View photos on the Oracle Insurance Facebook page.)   It was a great forum for Oracle Insurance and our clients. Discussion centered on the latest business and IT trends, with opportunities to learn more about the latest release of Oracle Insurance Policy Administration for Life and Annuity and other Oracle Insurance solutions such as data warehousing / business intelligence, while exchanging best practices for product innovation and servicing customers and sales channels. Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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