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• Load balancing and HTTPS strategies

  - by Dan

  I am faced with the following problem: Servers get saturated since current load balancing strategy is based on client IP. Some corporate clients access our servers from behind large proxies so all clients appear with same IP to our load balancer. I think we are using some hardware load balancing device (can investigate further if necessary). We need to maintain session affinity (site is constructed in ASP), so all requests with same IP get routed to the same node. Since all the communication goes over the HTTPS, no request data (like session Id) is available to balancer as a client discriminator. Is there a way to use some other data besides the IP to distinguish between clients and route the clients even when coming from same IP to different nodes? Note: I need to maintain the traffic between the balancer and nodes safe (encrypted).

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• HP Storageworks 448 tape drive input/output error with Ubuntu

  - by Dan D

  I'm trying to set a backup to tape of a machine using flexbackup. However any attempt to write to the tape drive (via either flexbackup or just tar) results in "/dev/st0: Input/output error" The machine seems to recognise the drive (HP Storageworks Ultrium 448) and that there's a tape in it and "mt status" seems to work... "mt -f /dev/st0 rewind" or "erase" throw no errors... root@stor001:/# mt status SCSI 2 tape drive: File number=0, block number=0, partition=0. Tape block size 0 bytes. Density code 0x42 (LTO-2). Soft error count since last status=0 General status bits on (41010000): BOT ONLINE IM_REP_EN root@stor001:/# cat /proc/scsi/scsi Attached devices: Host: scsi0 Channel: 00 Id: 00 Lun: 00 Vendor: HL-DT-ST Model: DVDRAM GSA-4084N Rev: KS02 Type: CD-ROM ANSI SCSI revision: 05 Host: scsi2 Channel: 00 Id: 03 Lun: 00 Vendor: HP Model: Ultrium 2-SCSI Rev: S65D Type: Sequential-Access ANSI SCSI revision: 03 "tell" does however root@stor001:/# mt -f /dev/st0 tell /dev/st0: Input/output error Based on a forum post I found, I tried: root@stor001:/# dd if=/dev/zero of=/dev/nst0 bs=1024 count=10 10+0 records in 10+0 records out 10240 bytes (10 kB) copied, 5.0815 s, 2.0 kB/s which gave the person on the forum an error but seems to work for me. If anyone has any suggestions, I'm all ears...

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• Dynamics CRM 4.0 Access Audit?

  - by Dan

  In Microsoft Dynamics CRM 4.0, is there any way to audit what records were viewed by a particular individual at what time without any special plugins? If you need a plugin, can you install the plugin and then look at past data?

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• Looking for a help desk ticketing system..

  - by Dan

  Hi guys Im looking for a good help desk ticket solution. It must perform the following actions for it to be useful. It needs to have a single point of contact via email..e.g [email protected] If we recieve a telephone(or an email outside of the system) we need to be able to create a ticket as if had been added via the single point of contact, this needs to be done with ease in order to save time. Certain people within our organisation deal with certain customers, so if the email/ custom input support call as mentioned in bullet 2 is picked up as having a relationship with that certain person in our organisation it needs to be sent to them/put in their queue for them to work on. If a person is out of office or sick any tickets sent to them must be forwarded to somebody else or put into a seperate pool of tickets that anybody can access. Perhaps have an agent that sorts through tickets in the pool and assigns them to anybody who is available, preferably the person with fewest tickets in their queue/list. Once a customer emails and the system logs it they immediately get a response with a ticket number and maybe details of who is dealing with the problem. Any correspondance in relation to a particular ticket is automatically grouped into some sort of message, and not made into a load of separate tickets. I.e system scans incoming email subjects for ticket numbers and assosciates it with exisiting tickets if that number exists. Any help is much appreciated Thanks P.S I have taken a look at OTRS but i'm not feeling it so unless someone can convince me I guess i'm after an alternative.

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• slow network in centos5 VM with centos5 host running KVM

  - by dan

  I setup KVM following the guide here: http://www.cyberciti.biz/faq/centos-rhel-linux-kvm-virtulization-tutorial/ I setup a bridged network and it worked fine except that the transfer speed is 200KB/s instead of the gigabit speed that I get on the host machine by itself. I tried editing the guest network settings to set "model=virtio" http://wiki.libvirt.org/page/Virtio but this just moves ifconfig-eth0 to ifconfig-eth0.bak in the VM and networking doesn't work at all. I tried moving ifconfig-eth0 back and starting up eth0, which works, but now the transfer speed is ~ 60KB/s I have no idea what else to try. Any suggestions would be greatly appreciated.

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• Is VBoxManage guestcontrol passing parameters incorrectly?

  - by Dan Jones

  I had an idea of using my Windows VM (on a Ubuntu host) to open itms:// links (for iTunes) from the host. So, I'm using vboxmanage guestcontrol to make this happen. I have a script (win_vm_launcher.sh) that takes a link as the argument, and passes it to the host like this: vboxmanage guestcontrol "$VM" exec --image 'C:\Windows\System32\cmd.exe' --username "$USER" --password "$PASSWORD" -- /c start "$@" This works if I copy a link from my browser, and change http to itms. E.g., for https://itunes.apple.com/us/album/new-york-city/id3202598, I can do win_vm_launcher.sh itmss://itunes.apple.com/us/album/new-york-city/id3202598 and it works fine. The album opens up in iTunes on my VM. However, when I click a "View in iTunes" link from the iTunes site, it adds an extra parameter to the URI (specifically, the referrer), so it looks something like itmss://itunes.apple.com/us/album/new-york-city/id3202598?ign-msr=https%3A%2F%2Fitunes.apple.com%2Fus%2Falbum%2Fit-came-upon-midnight-clear%2Fid578946739 Unfortunately, if I try to run win_vm_launcher.sh itmss://itunes.apple.com/us/album/new-york-city/id3202598?ign-msr=https%3A%2F%2Fitunes.apple.com%2Fus%2Falbum%2Fit-came-upon-midnight-clear%2Fid578946739 it insteads opens up a regular Command Prompt window with the title "itmss://itunes.apple.com/us/album/new-york-city/id3202598?ign-msr=https%3A%2F%2Fitunes.apple.com%2Fus%2Falbum%2Fit-came-upon-midnight-clear%2Fid578946739". I don't even know how to set the command prompt window title, so I'm not sure how that's happening. If I run the command in the guest, it works fine, opening the album in iTunes: cmd /c start itmss://itunes.apple.com/us/album/new-york-city/id3202598?ign-msr=https%3A%2F%2Fitunes.apple.com%2Fus%2Falbum%2Fit-came-upon-midnight-clear%2Fid578946739 I found a VirtualBox bug that seems somewhat related, but not exactly. It probably doesn't matter, but my host is Ubuntu 12.04, and my guest is Windows 7. So, any idea if vboxmanage is incorrectly passing the arguments, and if so, is there a way around it? If I can't figure out the right way to do it, I'll end up having to process each argument, and stripping out any parameters on any URIs. P.S. I tried creating a batch script (out.bat) like this: echo %1 > %TEMP%/testing.txt and then running it from the host like this: vboxmanage guestcontrol "$VM" exec --image 'C:\Windows\System32\cmd.exe' --username "$USER" --password "$PASSWORD" -- /c "C:\path\to\out.bat" "itmss://itunes.apple.com/us/album/new-york-city/id3202598?ign-msr=https%3A%2F%2Fitunes.apple.com%2Fus%2Falbum%2Fit-came-upon-midnight-clear%2Fid578946739" It ran as expected, and when I open %TEMP%/testing.txt, it contained: "itmss://itunes.apple.com/us/album/new-york-city/id3202598?ign-msr=https%3A%2F%2Fitunes.apple.com%2Fus%2Falbum%2Fit-came-upon-midnight-clear%2Fid578946739" including the quotes. So, it sort of passed the parameter correctly (not sure why it still had quotes), so maybe the problem is with cmd.exe, or even the start command. I'm stymied.

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• Windows 7 Apache Crashes on ANY request

  - by Dan

  I have XAMPP installed. I am running Windows 7. I have WordPress installed so that I may tweak it and test things locally before putting them 'live' on a remote server. I just installed BuddyPress. The installation was rather seamless. I activated the plugin and almost immediately, Apache crashed. I have Apache running as a service so it immediately restarted itself and was running BUT if I even so much as refresh the page (or create any other request), down it goes. Listed here is the error report as generated by Windows 7: Problem signature: Problem Event Name: APPCRASH Application Name: apache.exe Application Version: 2.2.4.0 Application Timestamp: 45ebef86 Fault Module Name: ZendOptimizer.dll Fault Module Version: 0.0.0.0 Fault Module Timestamp: 45ea8fee Exception Code: c0000005 Exception Offset: 0004dc22 OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional Information 1: 1ec0 Additional Information 2: 1ec0fd70d07d060e5bfcf53c69ad1739 Additional Information 3: 2c48 Additional Information 4: 2c48940de5e7d1cb2e131ad6a0ca2feb Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Help?

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• Can I use Outlook 2010 (beta) with OWA account?

  - by Dan

  One of the new features of Outlook 2010 (beta) is the support for multiple Exchange accounts. I'm wondering if there is any way to use this together with a (different) Outlook Web Access account to also get that email in Outlook. Specifially, in additional to my regular corporate (Exchange) account, I also use another corporate account through OWA. With this second account, the only supported access is through OWA; while POP3 access is available, it is not actually suported. I'm not very familiar with configuring Exchange servers, but in talking to those who are, it sounds like enabling Outlook Web Access is (slightly) different than allowing access from Outlook via HTTP(s). Is that correct? If so, it doesn't really semm quite right as absolute worst-case, one could (theoretically) resort to screen-scraping OWA. Edit: this looks to be about the same as Activesync/OWA Desktop Client? (This doesn't have anything to do with the question, but I'm actually using this second corporate account in Outlook by POP3'ing to Gmail, and then IMAP4 from Gmail to Outlook. Obviously, it would be much nicer to add it as a second Exchange account.).

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• Sonicwall with failover, multiple subnets, and preferred WAN interface per subnet

  - by Dan

  I am trying to set up my Sonicwall TZ-210 as follows: Two WAN interfaces (different ISPs), set up in failover mode. Two LAN interfaces with different subnets Each LAN subnet will have a preferred outbound WAN interface, but would failover when necessary. In this way, each ISP is being used for a separate subnet of my network, but both subnets could failover to the other ISP if their primary went down. I know how to do 1 and 2, but I don't know how to do 3. I could set up a route for each subnet to go through a specific interface, but what would happen in the event of a failover? Would it automatically update those routes? Thanks!

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• install git on RHEL3

  - by Dan Littlejohn

  having a problem installing git on redhat enterprise 3. When I try and install the rpm it gives a circular dependency problem. [root@tflaus001 tmp]# rpm -i git-1.5.2.1-1.el3.rf.i386.rpm warning: git-1.5.2.1-1.el3.rf.i386.rpm: V3 DSA signature: NOKEY, key ID 6b8d79e6 error: Failed dependencies: perl(Git) is needed by git-1.5.2.1-1.el3.rf [root@tflaus001 tmp]# rpm -i perl-Git-1.5.2.1-1.el3.rf.i386.rpm warning: perl-Git-1.5.2.1-1.el3.rf.i386.rpm: V3 DSA signature: NOKEY, key ID 6b8d79e6 error: Failed dependencies: git = 1.5.2.1-1.el3.rf is needed by perl-Git-1.5.2.1-1.el3.rf perl(Error) is needed by perl-Git-1.5.2.1-1.el3.rf can anyone give me an idea of how to fix this or what I need to add to yum.conf to fix this?

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• Word2007 - Preventing mid-item line breaks in a list in a table

  - by Dan

  It's not programming, but it's the paperwork you have to fill out ot get things to program. When you have a list with an item that's two lines long, and text above pushes it down such that a page break should fall between the two lines, Word pushes the item down so that both lines are on the following page - this is called Widow/Orphan Control and is an option on the Paragraph menu. When the list is inside of a table cell, however, this feature doesn't seem to work - which is what I'm looking to work around. Word doesn't push the item down automatically, so it breaks across two pages, as seen here: Solutions that have been tried: Playing with the options on the Paragraph tab: doesn't seem to do anything Changing the margins or text: this is a template and will need to always work Any ideas?

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• Content server backups

  - by Dan Sosedoff

  What is the best way to backup data on content servers? For example, I have 15 servers that just have content, no applications running on it. Each server has a 250 GB hard drive. So, it's a pretty big amount of data. All the data have external access (via HTTP). So, the question is: what methodology is best in my case? The most useful method I know is cross-backup: when each server contains its own data and backup of one other server. But, there is significant reduction in total capacity. RAID?

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• Windows problems after boot

  - by Dan

  My gateway laptop gets all pixelated after Windows boots up. This just started not too long ago. I'm running Windows 7, with 2 GB of RAM.

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• Server unresponsive after successful OpenSSL connection

  - by Dan B

  I'm testing server connections using OpenSSL, with varying results Server A: connection is successful, as are user login and the other commands I expected to work Server B: connection is successful, but the server is unresponsive when I try to submit a command. I don't get an error, or even a disconnection – just a blank line from where I hit Enter or ^M My hunch is that Server B's configuration requires a different character encoding or something and it's simply not recognizing my Enter keystroke, but I've looked to no avail... any suggestions would be appreciated!

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• Low-cost, Flexible Log Aggregation [closed]

  - by Dan McClain

  I'm starting to have quite the collection of Ubuntu VMs that I must manage. I'm starting to investigate Puppet for managing the configuration of all of them, and apticron to let me know what's out of date. But the issue I feel I should deal with sooner than later is log aggregation. I'd like to stay in the free/open source realm for now, seeing that we don't have much budget for something like splunk yet. In addition to syslog, I would like to collect application specific logs (We are running different apps on different machines, from nginx+passenger for rails, to Apache+Tomcat for java, to PHP for expression engine, and mysql/postgresql database server), so that we can analyze the relavent data. For now, I'm just looking to get all the logs one place.

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• What's the fastest filesystem for developer builds?

  - by Dan Fabulich

  I'm putting together a Linux box that will act as a continuous integration build server; we'll mostly build Java stuff, but I think this question applies to any compiled language. What filesystem and configuration settings should I use? (For example, I know I won't need atime for this!) The build server will spend a lot of time reading and writing small files, and scanning directories to see which files have been modified.

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• Sharing files between Mac Mini and Ubuntu

  - by Dan

  I want to get files off a Ubuntu box (10.04) and transfer them to a Mac Mini. I am connecting the two directly with a piece of network cable (Its not crossover, but I am told the Mini can handle this). The Ubuntu box has Samba installed(I think), but no internet connection. When I create a shared folder in Ubuntu it doest show up in Mac OS. But the Ubunutu box is appearing in the 'Shared' section in Mac Finder. Help

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• Xforwarding doesn't allow for switching users

  - by Dan

  I'm ssh'd into a remote computer and xforwarding is working fine... but as soon as I "sudo su -" or "sudo su user2" it no longer Xforwards anything giving me the error: X11 connection rejected because of wrong authentication. xterm Xt error: Can't open display: localhost:10.0 Any Ideas? Thanks

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• slow network in centos5 VM with centos5 host running KVM

  - by dan

  I setup KVM following the guide here: http://www.cyberciti.biz/faq/centos-rhel-linux-kvm-virtulization-tutorial/ I setup a bridged network and it worked fine except that the transfer speed is 200KB/s instead of the gigabit speed that I get on the host machine by itself. I tried editing the guest network settings to set "model=virtio" http://wiki.libvirt.org/page/Virtio but this just moves ifconfig-eth0 to ifconfig-eth0.bak in the VM and networking doesn't work at all. I tried moving ifconfig-eth0 back and starting up eth0, which works, but now the transfer speed is ~ 60KB/s I have no idea what else to try. Any suggestions would be greatly appreciated.

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• rdesktop over ssh

  - by Dan

  In Ubuntu, I'm trying to log into my friend's windows machine using rdesktop. First, I can log into his outward facing linux box using ssh. Then from there I can log into his linux host machine using ssh. This host machine is running Windows XP inside virtualbox. Is there a way for me to tunnel rdesktop through these two ssh connections (may just need the first connection to the outward facing linux box just to get inside the network, depending on how virtualbox's network connection is set up). Thanks

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• Where can I compare monitors with a given VESA mount?

  - by Dan Rasmussen

  I am looking into purchasing a dual-monitor setup, and need to purchase two monitors with VESA MIS-D mounts. My only problem is that that information doesn't seem to be readily available on most shopping websites. Neither Amazon nor Newegg seem to have the information searchable or filterable. I could shop for monitors, then Google around to see if they support VESA MIS-D, but is there a better way? Is there a resource (not necessarily a store - once I find a monitor I can shop elsewhere) where I can browse a variety of monitor specs and reviews while only looking at monitors with a certain VESA mount?

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• Changing IP address in IIS for SharePoint site results in Directory listing error

  - by Dan

  I have a server here that has 2 roles. One is Exchange 2007 and the other is MOSS 2007. In IIS i have a site, go.domain.com which has our OWA. The other is internal.domain.com which is the MOSS site. I have given the NIC local IPs and each site is using host headers. The GO site has an SSL cert from NetSol, and the MOSS site has a self signed. Right now going to either shows the NetSol site, which browsers complain about when going to the internal.domain.com site, obviously, since they are on the same IP in IIS. Both sites have always run off the original IP of 10.0.0.3 in IIS. When i added the second IP to the NIC, (10.0.0.6) and changed the Sharepoint site in IIS to use this for http and https access, I now get this message in a browser when trying to connect. Directory Listing Denied This Virtual Directory does not allow contents to be listed. Changing the IP back to 10.0.0.3 and the internal site is back up. What am I missing here? Do i need to fool around with Alternate Access Mappings in Central Admin? Am i completely missing the point with multiple SSL certs and host headers?

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• Automatically install driver on headless WHSv1 system

  - by Dan Neely

  I have one of the HP Mediasmart Windows Home Server v1 boxes. It's network port appears to have died a few days ago but the system is not giving any other sign of failure: No activity lights activate on either side of the cable when connected to my gigabit switch; when connected to one of my routers 100 megabit ports the lights turn on but it remains unreachable over the network and my router never lists it as among DHCP clients. I bought a USB-ethernet adapter to temporarily get it back online; but the adapter needs a driver to work which I can't install because the system is headless by design (no video out, no PCI/PCIe slots) with admin access only available via the WHS client or remote desktop. Both of those options require network connectivity and are consequently unavailable. I tried copying the drivers to a flash drive; but Windows either didn't look there or none of the drivers provided were suitable (Win8, Win7, or combined XP and Vista). I've been told that a USB WiFi adapter would have the same driver problem.

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• What's the best ramdisk for Windows?

  - by Dan Fabulich

  Just Googling for "windows ramdisk" returns a lot of stuff; some free, some paid. Can someone recommend a good one? (I'm willing to pay, but only if it's really worth paying for.) Here's what I'm looking for: Works on XP and Vista Supports 64 bit and 32 bit I'd like it to support more than 2GB of space (is that even possible on a 32 bit operating system?) I think I want something that can avoid swapping the ramdisk pages. (Though swapping would give me more free space; maybe I'll want to swap the ramdisk pages eventually? Is this configurable?)

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• Evolution Gmail Mashup + Fixing Time stamp

  - by Dan

  I wanted to migrate my university email (including subfolders) to my gmail account. Since gmail only imports POP3 which doesn't have subfolders, I had to connect to both gmail and my university mail using an email client (I am using Evolution) and then drag each folder from my university account to my gmail account. This worked for the most part, but the time stamp on every email I dragged over from my university account to gmail reads as todays date, when it was dragged over. If I enter the email and hit details it shows the actual sent date. How can I get it to not overwrite the received date when transferring? (as I assume this is what is happening). Thanks

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