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  • How Visual Studio 2010 and Team Foundation Server enable Compliance

    - by Martin Hinshelwood
    One of the things that makes Team Foundation Server (TFS) the most powerful Application Lifecycle Management (ALM) platform is the traceability it provides to those that use it. This traceability is crucial to enable many companies to adhere to many of the Compliance regulations to which they are bound (e.g. CFR 21 Part 11 or Sarbanes–Oxley.)   From something as simple as relating Tasks to Check-in’s or being able to see the top 10 files in your codebase that are causing the most Bugs, to identifying which Bugs and Requirements are in which Release. All that information is available and more in TFS. Although all of this tradability is available within TFS you do need to understand that it is not for free. Well… I say that, but if you are using TFS properly you will have this information with no additional work except for firing up the reporting. Using Visual Studio ALM and Team Foundation Server you can relate every line of code changes all the way up to requirements and back down through Test Cases to the Test Results. Figure: The only thing missing is Build In order to build the relationship model below we need to examine how each of the relationships get there. Each member of your team from programmer to tester and Business Analyst to Business have their roll to play to knit this together. Figure: The relationships required to make this work can get a little confusing If Build is added to this to relate Work Items to Builds and with knowledge of which builds are in which environments you can easily identify what is contained within a Release. Figure: How are things progressing Along with the ability to produce the progress and trend reports the tractability that is built into TFS can be used to fulfil most audit requirements out of the box, and augmented to fulfil the rest. In order to understand the relationships, lets look at each of the important Artifacts and how they are associated with each other… Requirements – The root of all knowledge Requirements are the thing that the business cares about delivering. These could be derived as User Stories or Business Requirements Documents (BRD’s) but they should be what the Business asks for. Requirements can be related to many of the Artifacts in TFS, so lets look at the model: Figure: If the centre of the world was a requirement We can track which releases Requirements were scheduled in, but this can change over time as more details come to light. Figure: Who edited the Requirement and when There is also the ability to query Work Items based on the History of changed that were made to it. This is particularly important with Requirements. It might not be enough to say what Requirements were completed in a given but also to know which Requirements were ever assigned to a particular release. Figure: Some magic required, but result still achieved As an augmentation to this it is also possible to run a query that shows results from the past, just as if we had a time machine. You can take any Query in the system and add a “Asof” clause at the end to query historical data in the operational store for TFS. select <fields> from WorkItems [where <condition>] [order by <fields>] [asof <date>] Figure: Work Item Query Language (WIQL) format In order to achieve this you do need to save the query as a *.wiql file to your local computer and edit it in notepad, but one imported into TFS you run it any time you want. Figure: Saving Queries locally can be useful All of these Audit features are available throughout the Work Item Tracking (WIT) system within TFS. Tasks – Where the real work gets done Tasks are the work horse of the development team, but they only as useful as Excel if you do not relate them properly to other Artifacts. Figure: The Task Work Item Type has its own relationships Requirements should be broken down into Tasks that the development team work from to build what is required by the business. This may be done by a small dedicated group or by everyone that will be working on the software team but however it happens all of the Tasks create should be a Child of a Requirement Work Item Type. Figure: Tasks are related to the Requirement Tasks should be used to track the day-to-day activities of the team working to complete the software and as such they should be kept simple and short lest developers think they are more trouble than they are worth. Figure: Task Work Item Type has a narrower purpose Although the Task Work Item Type describes the work that will be done the actual development work involves making changes to files that are under Source Control. These changes are bundled together in a single atomic unit called a Changeset which is committed to TFS in a single operation. During this operation developers can associate Work Item with the Changeset. Figure: Tasks are associated with Changesets   Changesets – Who wrote this crap Changesets themselves are just an inventory of the changes that were made to a number of files to complete a Task. Figure: Changesets are linked by Tasks and Builds   Figure: Changesets tell us what happened to the files in Version Control Although comments can be changed after the fact, the inventory and Work Item associations are permanent which allows us to Audit all the way down to the individual change level. Figure: On Check-in you can resolve a Task which automatically associates it Because of this we can view the history on any file within the system and see how many changes have been made and what Changesets they belong to. Figure: Changes are tracked at the File level What would be even more powerful would be if we could view these changes super imposed over the top of the lines of code. Some people call this a blame tool because it is commonly used to find out which of the developers introduced a bug, but it can also be used as another method of Auditing changes to the system. Figure: Annotate shows the lines the Annotate functionality allows us to visualise the relationship between the individual lines of code and the Changesets. In addition to this you can create a Label and apply it to a version of your version control. The problem with Label’s is that they can be changed after they have been created with no tractability. This makes them practically useless for any sort of compliance audit. So what do you use? Branches – And why we need them Branches are a really powerful tool for development and release management, but they are most important for audits. Figure: One way to Audit releases The R1.0 branch can be created from the Label that the Build creates on the R1 line when a Release build was created. It can be created as soon as the Build has been signed of for release. However it is still possible that someone changed the Label between this time and its creation. Another better method can be to explicitly link the Build output to the Build. Builds – Lets tie some more of this together Builds are the glue that helps us enable the next level of tractability by tying everything together. Figure: The dashed pieces are not out of the box but can be enabled When the Build is called and starts it looks at what it has been asked to build and determines what code it is going to get and build. Figure: The folder identifies what changes are included in the build The Build sets a Label on the Source with the same name as the Build, but the Build itself also includes the latest Changeset ID that it will be building. At the end of the Build the Build Agent identifies the new Changesets it is building by looking at the Check-ins that have occurred since the last Build. Figure: What changes have been made since the last successful Build It will then use that information to identify the Work Items that are associated with all of the Changesets Changesets are associated with Build and change the “Integrated In” field of those Work Items . Figure: Find all of the Work Items to associate with The “Integrated In” field of all of the Work Items identified by the Build Agent as being integrated into the completed Build are updated to reflect the Build number that successfully integrated that change. Figure: Now we know which Work Items were completed in a build Now that we can link a single line of code changed all the way back through the Task that initiated the action to the Requirement that started the whole thing and back down to the Build that contains the finished Requirement. But how do we know wither that Requirement has been fully tested or even meets the original Requirements? Test Cases – How we know we are done The only way we can know wither a Requirement has been completed to the required specification is to Test that Requirement. In TFS there is a Work Item type called a Test Case Test Cases enable two scenarios. The first scenario is the ability to track and validate Acceptance Criteria in the form of a Test Case. If you agree with the Business a set of goals that must be met for a Requirement to be accepted by them it makes it both difficult for them to reject a Requirement when it passes all of the tests, but also provides a level of tractability and validation for audit that a feature has been built and tested to order. Figure: You can have many Acceptance Criteria for a single Requirement It is crucial for this to work that someone from the Business has to sign-off on the Test Case moving from the  “Design” to “Ready” states. The Second is the ability to associate an MS Test test with the Test Case thereby tracking the automated test. This is useful in the circumstance when you want to Track a test and the test results of a Unit Test designed to test the existence of and then re-existence of a a Bug. Figure: Associating a Test Case with an automated Test Although it is possible it may not make sense to track the execution of every Unit Test in your system, there are many Integration and Regression tests that may be automated that it would make sense to track in this way. Bug – Lets not have regressions In order to know wither a Bug in the application has been fixed and to make sure that it does not reoccur it needs to be tracked. Figure: Bugs are the centre of their own world If the fix to a Bug is big enough to require that it is broken down into Tasks then it is probably a Requirement. You can associate a check-in with a Bug and have it tracked against a Build. You would also have one or more Test Cases to prove the fix for the Bug. Figure: Bugs have many associations This allows you to track Bugs / Defects in your system effectively and report on them. Change Request – I am not a feature In the CMMI Process template Change Requests can also be easily tracked through the system. In some cases it can be very important to track Change Requests separately as an Auditor may want to know what was changed and who authorised it. Again and similar to Bugs, if the Change Request is big enough that it would require to be broken down into Tasks it is in reality a new feature and should be tracked as a Requirement. Figure: Make sure your Change Requests only Affect Requirements and not rewrite them Conclusion Visual Studio 2010 and Team Foundation Server together provide an exceptional Application Lifecycle Management platform that can help your team comply with even the harshest of Compliance requirements while still enabling them to be Agile. Most Audits are heavy on required documentation but most of that information is captured for you as long a you do it right. You don’t even need every team member to understand it all as each of the Artifacts are relevant to a different type of team member. Business Analysts manage Requirements and Change Requests Programmers manage Tasks and check-in against Change Requests and Bugs Testers manage Bugs and Test Cases Build Masters manage Builds Although there is some crossover there are still rolls or “hats” that are worn. Do you thing this is all achievable? Have I missed anything that you think should be there?

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  • Issue 15: The Benefits of Oracle Exastack

    - by rituchhibber
         SOLUTIONS FOCUS The Benefits of Oracle Exastack Paul ThompsonDirector, Alliances and Solutions Partner ProgramsOracle EMEA Alliances & Channels RESOURCES -- Oracle PartnerNetwork (OPN) Oracle Exastack Program Oracle Exastack Ready Oracle Exastack Optimized Oracle Exastack Labs and Enablement Resources Oracle Exastack Labs Video Tour SUBSCRIBE FEEDBACK PREVIOUS ISSUES Exastack is a revolutionary programme supporting Oracle independent software vendor partners across the entire Oracle technology stack. Oracle's core strategy is to engineer software and hardware together, and our ISV strategy is the same. At Oracle we design engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Oracle innovates and optimises performance at every layer of the stack to simplify business operations, drive down costs and accelerate business innovation. Our engineered systems are optimised to achieve enterprise performance levels that are unmatched in the industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bundles. Our strategy of delivering a single-vendor stack simplifies and reduces costs associated with purchasing, deploying, and supporting IT environments for our customers and partners. In parallel to this core engineered systems strategy, the Oracle Exastack Program enables our Oracle ISV partners to leverage a scalable, integrated infrastructure that delivers their applications tuned, tested and optimised for high-performance. Specifically, the Oracle Exastack Program helps ISVs run their solutions on the Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4 - integrated systems products in which the software and hardware are engineered to work together. These products provide OPN members with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Ready and Optimized Oracle Partners can now leverage our new Oracle Exastack Program to become Oracle Exastack Ready and Oracle Exastack Optimized. Partners can achieve Oracle Exastack Ready status through their support for Oracle Solaris, Oracle Linux, Oracle VM, Oracle Database, Oracle WebLogic Server, Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. By doing this, partners can demonstrate to their customers that their applications are available on the latest major releases of these products. The Oracle Exastack Ready programme helps customers readily differentiate Oracle partners from lesser software developers, and identify applications that support Oracle engineered systems. Achieving Oracle Exastack Optimized status demonstrates that an OPN member has proven itself against goals for performance and scalability on Oracle integrated systems. This status enables end customers to readily identify Oracle partners that have tested and tuned their solutions for optimum performance on an Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. These ISVs can display the Oracle Exadata Optimized, Oracle Exalogic Optimized or Oracle SPARC SuperCluster Optimized logos on websites and on all their collateral to show that they have tested and tuned their application for optimum performance. Deliver higher value to customers Oracle's investment in engineered systems enables ISV partners to deliver higher value to customer business processes. New innovations are enabled through extreme performance unachievable through traditional best-of-breed multi-vendor server/software approaches. Core product requirements can be launched faster, enabling ISVs to focus research and development investment on core competencies in order to bring value to market as quickly as possible. Through Exastack, partners no longer have to worry about the underlying product stack, which allows greater focus on the development of intellectual property above the stack. Partners are not burdened by platform issues and can concentrate simply on furthering their applications. The advantage to end customers is that partners can focus all efforts on business functionality, rather than bullet-proofing underlying technologies, and so will inevitably deliver application updates faster. Exastack provides ISVs with a number of flexible deployment options, such as on-premise or Cloud, while maintaining one single code base for applications regardless of customer deployment preference. Customers buying their solutions from Exastack ISVs can therefore be confident in deploying on their own networks, on private clouds or into a public cloud. The underlying platform will support all conceivable deployments, enabling a focus on the ISV's application itself that wouldn't be possible with other vendor partners. It stands to reason that Exastack accelerates time to value as well as lowering implementation costs all round. There is a big competitive advantage in partners being able to offer customers an optimised, pre-configured solution rather than an assortment of components and a suggested fit. Once a customer has decided to buy an Oracle Exastack Ready or Optimized partner solution, it will be up and running without any need for the customer to conduct testing of its own. Operational costs and complexity are also reduced, thanks to streamlined customer support through standardised configurations and pro-active monitoring. 'Engineered to Work Together' is a significant statement of Oracle strategy. It guarantees smoother deployment of a single vendor solution, clear ownership with no finger-pointing and the peace of mind of the Oracle Support Centre underpinning the entire product stack. Next steps Every OPN member with packaged applications must seriously consider taking steps to become Exastack Ready, or Exastack Optimized at the first opportunity. That first step down the track is to talk to an expert on the OPN Portal, at the Oracle Partner Business Center or to discuss the next steps with the closest Oracle account manager. Oracle Exastack lab environments and other technical enablement resources are available for OPN members wishing to further their knowledge of Oracle Exastack and qualify their applications for Oracle Exastack Optimized. New Boot Camps and Guided Learning Paths (GLPs), tailored specifically for ISVs, are available for Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle Linux, Oracle Solaris, Oracle Database, and Oracle WebLogic Server. More information about these GLPs and Boot Camps (including delivery dates and locations) are posted on the OPN Competency Center and corresponding OPN Knowledge Zones. Learn more about Oracle Exastack labs and ISV specific enablement resources. "Oracle Specialized partners are of course front-and-centre, with potential customers clearly directed to those partners and to Exadata Ready partners as a matter of priority." --More OpenWorld 2011 highlights for Oracle partners and customers Oracle Application Testing Suite 9.3 application testing solution for Web, SOA and Oracle Applications Oracle Application Express Release 4.1 improving the development of database-centric Web 2.0 applications and reports Oracle Unified Directory 11g helping customers manage the critical identity information that drives their business applications Oracle SOA Suite for healthcare integration Oracle Enterprise Pack for Eclipse 11g demonstrating continued commitment to the developer and open source communities Oracle Coherence 3.7.1, the latest release of the industry's leading distributed in-memory data grid Oracle Process Accelerators helping to simplify and accelerate time-to-value for customers' business process management initiatives Oracle's JD Edwards EnterpriseOne on the iPad meeting the increasingly mobile demands of today's workforces Oracle CRM On Demand Release 19 Innovation Pack introducing industry-leading hosted call centre and enterprise-marketing capabilities designed to drive further revenue and productivity while reducing costs and improving the customer experience Oracle's Primavera Portfolio Management 9 for businesses delivering on project portfolio goals with increased versatility, transparency and accuracy Oracle's PeopleSoft Human Capital Management (HCM) 9.1 On Demand Standard Edition helping customers manage their long-term investment in enterprise-wide business applications New versions of Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Investor Servicing for Financial Institutions, as well as Oracle Financial Services Enterprise Case Management, Oracle Financial Services Pricing Management, Oracle Financial Management Analytics and Oracle Tax Analytics Oracle Utilities Network Management System 1.11 offering new modelling and analysis features to improve distribution-grid management for electric utilities Oracle Communications Network Charging and Control 4.4 helping communications service providers (CSPs) offer their customers more flexible charging options Plus many, many more technology announcements, enhancements, momentum news and community updates -- Oracle OpenWorld 2012 A date has already been set for Oracle OpenWorld 2012. Held once again in San Francisco, exhibitors, partners, customers and Oracle people will gather from 30 September until 4 November to meet, network and learn together with the rest of the global Oracle community. Register now for Oracle OpenWorld 2012 and save $$$! We'll reward your early planning for Oracle OpenWorld 2012 with reduced rates. Super Saver deals are now available! -- Back to the welcome page

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  • B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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  • An XEvent a Day (8 of 31) – Targets Week – synchronous_event_counter

    - by Jonathan Kehayias
    Yesterday’s post, Targets Week - Bucketizers , looked at the bucketizer Targets in Extended Events and how they can be used to simplify analysis and perform more targeted analysis based on their output.  Today’s post will be fairly short, by comparison to the previous posts, while we look at the synchronous_event_counter target, which can be used to test the impact of an Event Session without actually incurring the cost of Event collection. What is the synchronous_event_counter? The synchronous_event_count...(read more)

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  • B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

    - by Katrina Gosek
    We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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  • SQL SERVER – Maximize Database Performance with DB Optimizer – SQL in Sixty Seconds #054

    - by Pinal Dave
    Performance tuning is an interesting concept and everybody evaluates it differently. Every developer and DBA have different opinion about how one can do performance tuning. I personally believe performance tuning is a three step process Understanding the Query Identifying the Bottleneck Implementing the Fix While, we are working with large database application and it suddenly starts to slow down. We are all under stress about how we can get back the database back to normal speed. Most of the time we do not have enough time to do deep analysis of what is going wrong as well what will fix the problem. Our primary goal at that time is to just fix the database problem as fast as we can. However, here is one very important thing which we need to keep in our mind is that when we do quick fix, it should not create any further issue with other parts of the system. When time is essence and we want to do deep analysis of our system to give us the best solution we often tend to make mistakes. Sometimes we make mistakes as we do not have proper time to analysis the entire system. Here is what I do when I face such a situation – I take the help of DB Optimizer. It is a fantastic tool and does superlative performance tuning of the system. Everytime when I talk about performance tuning tool, the initial reaction of the people is that they do not want to try this as they believe it requires lots of the learning of the tool before they use it. It is absolutely not true with the case of the DB optimizer. It is a very easy to use and self intuitive tool. Once can get going with the product, in no time. Here is a quick video I have build where I demonstrate how we can identify what index is missing for query and how we can quickly create the index. Entire three steps of the query tuning are completed in less than 60 seconds. If you are into performance tuning and query optimization you should download DB Optimizer and give it a go. Let us see the same concept in following SQL in Sixty Seconds Video: You can Download DB Optimizer and reproduce the same Sixty Seconds experience. Related Tips in SQL in Sixty Seconds: Performance Tuning – Part 1 of 2 – Getting Started and Configuration Performance Tuning – Part 2 of 2 – Analysis, Detection, Tuning and Optimizing What would you like to see in the next SQL in Sixty Seconds video? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Interview Questions and Answers, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, T SQL, Technology, Video Tagged: Identity

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  • Tailoring the Oracle Fusion Applications User Interface with Oracle Composer

    - by mvaughan
    By Killian Evers, Oracle Applications User Experience Changing the user interface (UI) is one of the most common modifications customers perform to Oracle Fusion Applications. Typically, customers add or remove a field based on their needs. Oracle makes the process of tailoring easier for customers, and reduces the burden for their IT staff, which you can read about on the Usable Apps website or in an earlier VoX post.This is the first in a series of posts that will talk about the tools that Oracle has provided for tailoring with its family of composers. These tools are designed for business systems analysts, and they allow employees other than IT staff to make changes in an upgrade-safe and patch-friendly manner. Let’s take a deep dive into one of these composers, the Oracle Composer. Oracle Composer allows business users to modify existing UIs after they have been deployed and are in use. It is an integral component of our SaaS offering. Using Oracle Composer, users can control:     •    Who sees the changes     •    When the changes are made     •    What changes are made Change for me, change for you, change for all of youOne of the most powerful aspects of Oracle Composer is its flexibility. Oracle uses Oracle Composer to make changes for a user or group of users – those who see the changes. A user of Oracle Fusion Applications can make changes to the user interface at runtime via Oracle Composer, and these changes will remain every time they log into the system. For example, they can rearrange certain objects on a page, add and remove designated content, and save queries.Business systems analysts can make changes to Oracle Fusion Application UIs for groups of users or all users. Oracle’s Fusion Middleware Metadata Services (MDS) stores these changes and retrieves them at runtime, merging customizations with the base metadata and revealing the final experience to the end user. A tailored application can have multiple customization layers, and some layers can be specific to certain Fusion Applications. Some examples of customization layers are: site, organization, country, or role. Customization layers are applied in a specific order of precedence on top of the base application metadata. This image illustrates how customization layers are applied.What time is it?Users make changes to UIs at design time, runtime, and design time at runtime. Design time changes are typically made by application developers using an integrated development environment, or IDE, such as Oracle JDeveloper. Once made, these changes are then deployed to managed servers by application administrators. Oracle Composer covers the other two areas: Runtime changes and design time at runtime changes. When we say users are making changes at runtime, we mean that the changes are made within the running application and take effect immediately in the running application. A prime example of this ability is users who make changes to their running application that only affect the UIs they see. What is new with Oracle Composer is the last area: Design time at runtime.  A business systems analyst can make changes to the UIs at runtime but does not have to make those changes immediately to the application. These changes are stored as metadata, separate from the base application definitions. Customizations made at runtime can be saved in a sandbox so that the changes can be isolated and validated before being published into an environment, without the need to redeploy the application. What can I do?Oracle Composer can be run in one of two modes. Depending on which mode is chosen, you may have different capabilities available for changing the UIs. The first mode is view mode, the most common default mode for most pages. This is the mode that is used for personalizations or user customizations. Users can access this mode via the Personalization link (see below) in the global region on Oracle Fusion Applications pages. In this mode, you can rearrange components on a page with drag-and-drop, collapse or expand components, add approved external content, and change the overall layout of a page. However, all of the changes made this way are exclusive to that particular user.The second mode, edit mode, is typically made available to select users with access privileges to edit page content. We call these folks business systems analysts. This mode is used to make UI changes for groups of users. Users with appropriate privileges can access the edit mode of Oracle Composer via the Administration menu (see below) in the global region on Oracle Fusion Applications pages. In edit mode, users can also add components, delete components, and edit component properties. While in edit mode in Oracle Composer, there are two views that assist the business systems analyst with making UI changes: Design View and Source View (see below). Design View, the default view, is a WYSIWYG rendering of the page and its content. The business systems analyst can perform these actions: Add content – including custom content like a portlet displaying news or stock quotes, or predefined content delivered from Oracle Fusion Applications (including ADF components and task flows) Rearrange content – performed via drag-and-drop on the page or by using the actions menu of a component or portlet to move content around Edit component properties and parameters – for specific components, control the visual properties such as text or display labels, or parameters such as RSS feeds Hide or show components – hidden components can be re-shown Delete components Change page layout – users can select from eight pre-defined layouts Edit page properties – create or edit a page’s parameters and display properties Reset page customizations – remove edits made to the page in the current layer and/or reset the page to a previous state. Detailed information on each of these capabilities and the additional actions not covered in the list above can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.This image shows what the screen looks like in Design View.Source View, the second option in the edit mode of Oracle Composer, provides a WYSIWYG and a hierarchical rendering of page components in a component navigator. In Source View, users can access and modify properties of components that are not otherwise selectable in Design View. For example, many ADF Faces components can be edited only in Source View. Users can also edit components within a task flow. This image shows what the screen looks like in Source View.Detailed information on Source View can be found in the Oracle® Fusion Middleware Developer's Guide for Oracle WebCenter.Oracle Composer enables any application or portal to be customized or personalized after it has been deployed and is in use. It is designed to be extremely easy to use so that both business systems analysts and users can edit Oracle Fusion Applications pages with a few clicks of the mouse. Oracle Composer runs in all modern browsers and provides a rich, dynamic way to edit JSF application and portal pages.From the editor: The next post in this series about composers will be on Data Composer. You can also catch Killian speaking about extensibility at OpenWorld 2012 and in her Faces of Fusion video.

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  • BigData and Customer Experience: Happy Together

    - by Isabel F. Peñuelas
    The two big buzzes of the year may lay closer than it appears. Both concepts intersect at various points: BigData and Return of Investment of Marketing Campaigns On a recent post Big Data Is The Future Of Marketing Jeff Dachis explains very clearly how “Big data analytics finally allows marketers to identify, measure, and manage what is positively impacting their Brand”. Regression analysis applied to big data volumes coming from social media will substitute the failed attempts to justify marketing investments on social media in terms of followers and likes, he continues, “the measurement models applied by marketers on TV Campaigns don´t work on social”, we need to study the data with fresh eyes and maybe then we will start understanding and measuring brand engagemet. Social CRM and BigData The real value of Social CRM start by analyzing mass of big data from social media in order of applying social intelligence techniques that allow us to classify new customer niches and communities and define appropriated strategies to contact potential customers. Gartner Says that the Market for Social CRM is on pace to surpass $1 Billion in Revenue by Year-End 2012 but in words of Zach Hofer-Shall, Analyst at Forrester Research “Social customer relationship management is hard” (The Social CRM Arms Race Heats ). To succeed brands need three things: Investing in new social tools, investing in consultancy and investing in infrastructure for massive data storage and analysis. Neither CeX or BigData are easy and cheap wins. But what are the customer benefits of such investments? Big Data and Brand Engagement Time is the most valuable asset of todays consumers: tired of information overload, exhausted by the terabytes of offering, anxious because of not having the same fast multichannel experience with their services’ marketers or preferred goods providers than the one they found on their social media. Yes, I know you have read this before- me too. But is real. The motto of the Customer Experience philosophy of providing a consistent experience through multiple touchpoints that makes the relationship customer/brand easier and valuable finds it basis on understanding customer/s preferences and context for which BigData analysis is another imperative. In summary, I believe that using BigData Analysis in combination with appropriated CeX strategies and technologies is a promising direction for achieving: efficiency and marketing cost-savings; growing the customer base; and increasing customer conversion and retention. In a world: The Direction of Future Marketing.

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  • Avoid the “Social Silo” - Learn Why and How

    - by Brian Dayton
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’m not going to spend any more real estate than needed on this—social media is big. Facebook hit the Billion user mark in October, that’s 1 out of every 7 humans on the planet. This past Summer (in the Northern hemisphere) Twitter passed the 400 Million Tweet/day mark. The list of social properties and data points goes on and on. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} With social your customer, prospect, or constituent has pervasive access—through mobile—to a global audience, the ability to influence friends, friends of friends, and even people they will never meet. They also have the unique opportunity to forge a deeper relationship with your business—telling you what they like, what they don’t like, how you can help, and what they’d like to see more of. Are you listening? Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} What’s the Bottom Line for Business? Businesses need to be where their customers are—on social properties. They need to be available and responsive in those channels—24x7x365. They need to engage and communicate in new ways—sometimes in less than 140 characters and with empathy, not a 1-way megaphone. Finally, businesses need to look at social as an extension of their existing business practices. Not as a silo’d communication channel limited to marketing. Social Can’t Be a Silo – Learn Why @ Oracle CloudWorld When a business is on social networks they represent the whole business. That’s how a customer, constituent, partner or potential candidate sees it. Those organizations that have moved on the opportunity to build closer relationships through social marketing have already made the first step. Social Selling, Service, eCommerce, and Recruiting are external-facing opportunities that leading organizations are moving on right now. This strategy, one of weaving social into and across your business processes—and leveraging social concepts and technologies for internal collaboration—is something you can learn about during an Oracle CloudWorld event in a city near you. You’ll hear and see social relationship management concepts, best-practices, and recommendations woven into topics, discussions, and demonstrations throughout the event—from Marketing and Sales to Service and Human Resources. Stay Tuned and Avoid Potholes By all indications social is here to stay but it’s moving fast and social business strategies are evolving rapidly. At Oracle CloudWorld you’ll also get the opportunity to learn how to avoid some of the potholes on the road to #socialbusiness. Stay tuned to this blog. In future posts I’ll cover some of those potholes including the challenges of Social@Scale and Parallel Processes. Jump-start your social business strategy or learn how to refine and expand what you’re doing already at Oracle CloudWorld. Want to learn more about what Oracle is doing in social? Check out www.oracle.com/social or, if you're looking for a quick read my co-worker, Pat Ma, has a great post on this blog summarizing some popular Social Relationship Management use cases.

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  • MySQL and Hadoop Integration - Unlocking New Insight

    - by Mat Keep
    “Big Data” offers the potential for organizations to revolutionize their operations. With the volume of business data doubling every 1.2 years, analysts and business users are discovering very real benefits when integrating and analyzing data from multiple sources, enabling deeper insight into their customers, partners, and business processes. As the world’s most popular open source database, and the most deployed database in the web and cloud, MySQL is a key component of many big data platforms, with Hadoop vendors estimating 80% of deployments are integrated with MySQL. The new Guide to MySQL and Hadoop presents the tools enabling integration between the two data platforms, supporting the data lifecycle from acquisition and organisation to analysis and visualisation / decision, as shown in the figure below The Guide details each of these stages and the technologies supporting them: Acquire: Through new NoSQL APIs, MySQL is able to ingest high volume, high velocity data, without sacrificing ACID guarantees, thereby ensuring data quality. Real-time analytics can also be run against newly acquired data, enabling immediate business insight, before data is loaded into Hadoop. In addition, sensitive data can be pre-processed, for example healthcare or financial services records can be anonymized, before transfer to Hadoop. Organize: Data is transferred from MySQL tables to Hadoop using Apache Sqoop. With the MySQL Binlog (Binary Log) API, users can also invoke real-time change data capture processes to stream updates to HDFS. Analyze: Multi-structured data ingested from multiple sources is consolidated and processed within the Hadoop platform. Decide: The results of the analysis are loaded back to MySQL via Apache Sqoop where they inform real-time operational processes or provide source data for BI analytics tools. So how are companies taking advantage of this today? As an example, on-line retailers can use big data from their web properties to better understand site visitors’ activities, such as paths through the site, pages viewed, and comments posted. This knowledge can be combined with user profiles and purchasing history to gain a better understanding of customers, and the delivery of highly targeted offers. Of course, it is not just in the web that big data can make a difference. Every business activity can benefit, with other common use cases including: - Sentiment analysis; - Marketing campaign analysis; - Customer churn modeling; - Fraud detection; - Research and Development; - Risk Modeling; - And more. As the guide discusses, Big Data is promising a significant transformation of the way organizations leverage data to run their businesses. MySQL can be seamlessly integrated within a Big Data lifecycle, enabling the unification of multi-structured data into common data platforms, taking advantage of all new data sources and yielding more insight than was ever previously imaginable. Download the guide to MySQL and Hadoop integration to learn more. I'd also be interested in hearing about how you are integrating MySQL with Hadoop today, and your requirements for the future, so please use the comments on this blog to share your insights.

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  • #MDX in London and speculation about future books

    - by Marco Russo (SQLBI)
    Chris Webb, who wrote the Expert Cube Development with Microsoft SQL Server 2008 Analysis Services book with me and Alberto , is preparing another Introduction to MDX course in London, this time from October 26th to 28th. It is now a three day course (previously it was two day) and you can find every other detail here . You might be wondering whether we are writing something else... well, we don't have plan to release a new edition of the Analysis Services book - after all, all the content of the...(read more)

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  • Understanding Data Science: Recent Studies

    - by Joe Lamantia
    If you need such a deeper understanding of data science than Drew Conway's popular venn diagram model, or Josh Wills' tongue in cheek characterization, "Data Scientist (n.): Person who is better at statistics than any software engineer and better at software engineering than any statistician." two relatively recent studies are worth reading.   'Analyzing the Analyzers,' an O'Reilly e-book by Harlan Harris, Sean Patrick Murphy, and Marck Vaisman, suggests four distinct types of data scientists -- effectively personas, in a design sense -- based on analysis of self-identified skills among practitioners.  The scenario format dramatizes the different personas, making what could be a dry statistical readout of survey data more engaging.  The survey-only nature of the data,  the restriction of scope to just skills, and the suggested models of skill-profiles makes this feel like the sort of exercise that data scientists undertake as an every day task; collecting data, analyzing it using a mix of statistical techniques, and sharing the model that emerges from the data mining exercise.  That's not an indictment, simply an observation about the consistent feel of the effort as a product of data scientists, about data science.  And the paper 'Enterprise Data Analysis and Visualization: An Interview Study' by researchers Sean Kandel, Andreas Paepcke, Joseph Hellerstein, and Jeffery Heer considers data science within the larger context of industrial data analysis, examining analytical workflows, skills, and the challenges common to enterprise analysis efforts, and identifying three archetypes of data scientist.  As an interview-based study, the data the researchers collected is richer, and there's correspondingly greater depth in the synthesis.  The scope of the study included a broader set of roles than data scientist (enterprise analysts) and involved questions of workflow and organizational context for analytical efforts in general.  I'd suggest this is useful as a primer on analytical work and workers in enterprise settings for those who need a baseline understanding; it also offers some genuinely interesting nuggets for those already familiar with discovery work. We've undertaken a considerable amount of research into discovery, analytical work/ers, and data science over the past three years -- part of our programmatic approach to laying a foundation for product strategy and highlighting innovation opportunities -- and both studies complement and confirm much of the direct research into data science that we conducted. There were a few important differences in our findings, which I'll share and discuss in upcoming posts.

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  • Orchestrating the Virtual Enterprise

    - by John Murphy
    During the American Industrial Revolution, the Ford Motor Company did it all. It turned raw materials into a showroom full of Model Ts. It owned a steel mill, a glass factory, and an automobile assembly line. The company was both self-sufficient and innovative and went on to become one of the largest and most profitable companies in the world. Nowadays, it's unusual for any business to follow this vertical integration model because its much harder to be best in class across such a wide a range of capabilities and services. Instead, businesses focus on their core competencies and outsource other business functions to specialized suppliers. They exchange vertical integration for collaboration. When done well, all parties benefit from this arrangement and the collaboration leads to the creation of an agile, lean and successful "virtual enterprise." Case in point: For Sun hardware, Oracle outsources most of its manufacturing and all of its logistics to third parties. These are vital activities, but ones where Oracle doesn't have a core competency, so we shift them to business partners who do. Within our enterprise, we always retain the core functions of product development, support, and most of the sales function, because that's what constitutes our core value to our customers. This is a perfect example of a virtual enterprise.  What are the implications of this? It means that we must exchange direct internal control for indirect external collaboration. This fundamentally changes the relative importance of different business processes, the boundaries of security and information sharing, and the relationship of the supply chain systems to the ERP. The challenge is that the systems required to support this virtual paradigm are still mired in "island enterprise" thinking. But help is at hand. Developments such as the Web, social networks, collaboration, and rules-based orchestration offer great potential to fundamentally re-architect supply chain systems to better support the virtual enterprise.  Supply Chain Management Systems in a Virtual Enterprise Historically enterprise software was constructed to automate the ERP - and then the supply chain systems extended the ERP. They were joined at the hip. In virtual enterprises, the supply chain system needs to be ERP agnostic, sitting above each of the ERPs that are distributed across the virtual enterprise - most of which are operating in other businesses. This is vital so that the supply chain system can manage the flow of material and the related information through the multiple enterprises. It has to have strong collaboration tools. It needs to be highly flexible. Users need to be able to see information that's coming from multiple sources and be able to react and respond to events across those sources.  Oracle Fusion Distributed Order Orchestration (DOO) is a perfect example of a supply chain system designed to operate in this virtual way. DOO embraces the idea that a company's fulfillment challenge is a distributed, multi-enterprise problem. It enables users to manage the process and the trading partners in a uniform way and deliver a consistent user experience while operating over a heterogeneous, virtual enterprise. This is a fundamental shift at the core of managing supply chains. It forces virtual enterprises to think architecturally about how best to construct their supply chain systems.  Case in point, almost everyone has ordered from Amazon.com at one time or another. Our orders are as likely to be fulfilled by third parties as they are by Amazon itself. To deliver the order promptly and efficiently, Amazon has to send it to the right fulfillment location and know the availability in that location. It needs to be able to track status of the fulfillment and deal with exceptions. As a virtual enterprise, Amazon's operations, using thousands of trading partners, requires a very different approach to fulfillment than the traditional 'take an order and ship it from your own warehouse' model. Amazon had no choice but to develop a complex, expensive and custom solution to tackle this problem as there used to be no product solution available. Now, other companies who want to follow similar models have a better off-the-shelf choice -- Oracle Distributed Order Orchestration (DOO).  Consider how another of our customers is using our distributed orchestration solution. This major airplane manufacturer has a highly complex business and interacts regularly with the U.S. Government and major airlines. It sits in the middle of an intricate supply chain and needed to improve visibility across its many different entities. Oracle Fusion DOO gives the company an orchestration mechanism so it could improve quality, speed, flexibility, and consistency without requiring an organ transplant of these highly complex legacy systems. Many retailers face the challenge of dealing with brick and mortar, Web, and reseller channels. They all need to be knitted together into a virtual enterprise experience that is consistent for their customers. When a large U.K. grocer with a strong brick and mortar retail operation added an online business, they turned to Oracle Fusion DOO to bring these entities together. Disturbing the Peace with Acquisitions Quite often a company's ERP system is disrupted when it acquires a new company. An acquisition can inject a new set of processes and systems -- or even introduce an entirely new business like Sun's hardware did at Oracle. This challenge has been a driver for some of our DOO customers. A large power management company is using Oracle Fusion DOO to provide the flexibility to rapidly integrate additional products and services into its central fulfillment operation. The Flip Side of Fulfillment Meanwhile, we haven't ignored similar challenges on the supply side of the equation. Specifically, how to manage complex supply in a flexible way when there are multiple trading parties involved? How to manage the supply to suppliers? How to manage critical components that need to merge in a tier two or tier three supply chain? By investing in supply orchestration solutions for the virtual enterprise, we plan to give users better visibility into their network of suppliers to help them drive down costs. We also think this technology and full orchestration process can be applied to the financial side of organizations. An example is transactions that flow through complex internal structures to minimize tax exposure. We can help companies manage those transactions effectively by thinking about the internal organization as a virtual enterprise and bringing the same solution set to this internal challenge.  The Clear Front Runner No other company is investing in solving the virtual enterprise supply chain issues like Oracle is. Oracle is in a unique position to become the gold standard in this market space. We have the infrastructure of Oracle technology. We already have an Oracle Fusion DOO application which embraces the best of what's required in this area. And we're absolutely committed to extending our Fusion solution to other use cases and delivering even more business value.

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  • Using The Data Mining Query Task in SSIS

    SQL Server Integration Services (SSIS) is a Business Intelligence tool which can be used by database developers or administrators to perform Extract, Transform & Load (ETL) operations. In my previous article Using Analysis Services Processing Task & Analysis Services ... [Read Full Article]

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  • WildPackets Monitors Diverse Networks

    WildPackets offers portable network analysis products which are designed for use on enterprise networks and in test and measurement labs, plus distributed network analysis solutions for enterprise-wide applications.

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  • Parent-child hierarchies and unary operators in PowerPivot

    - by Marco Russo (SQLBI)
    Alberto wrote an excellent post describing how to implement the Unary Operator feature (which is present in Analysis Services) in PowerPivot (there was a previous post about parent-child hierarchies, too). I have to say that the solution is not so easy to implement as in Analysis Services, but it just works and, from a practical point of view, it is not so difficult to implement if you understand how it works and accept its limitations (only sum and subtractions are supported). I think that many...(read more)

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  • Powerful Lessons in Data from the Presidential Election

    - by Christina McKeon
    Now that we’ve had a few days to recover from the U.S. presidential election, it’s a good time to take a step back from politics and look for the customer experience lessons that we can take away. The most powerful lesson is that when you know more about your base, you will have an advantage over your competition. That advantage will translate into you winning and your competition losing. Michael Scherer of TIME was given access to Obama’s data analysts two days before the election. His account is documented in Inside the Secret World of the Data Crunchers Who Helped Obama Win. What we learned from Scherer’s inside view is how well Obama’s team did in getting the right data, analyzing it, and acting on it. This data team recognized how critical it was to break down data silos within the campaign. As Scherer noted, they created “a single system that merged information from pollsters, fundraisers, field workers, consumer databases, and social-media and mobile contacts with the main Democratic voter files in the swing states.” The Obama analysis was so meticulous that they knew which celebrity and which type of celebrity event would help them maximize campaign contributions. With a single system, their data models became more precise. They determined which messages were more successful with specific demographic groups and that who made the calls mattered. Data analysis also led to many other changes in Obama’s campaign including a new ad buying strategy, using social media and applications to tap into supporters’ friends, and using new social news sites. While we did not have that same inside view into Romney’s campaign, much of the post-mortem coverage indicates that Romney’s team did not have the right analysis. As Peter Hamby of CNN wrote in Analysis: Why Romney Lost, “Romney officials had modeled an electorate that looked something like a mix of 2004 and 2008….” That historical data did not account for the changing demographics in the U.S. Does your organization approach data like the Obama or Romney team? Do you really know your base? How well can you predict what is going to happen in your business? If you haven’t already put together a strategy and plan to know more, this week’s civics lesson is a powerful reason to do it sooner rather than later. Your competitors are probably thinking the same thing that you are!

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  • Search Engine Optimizing

    Search Engine Optimization is a process by which a web site is improved so that it can be more easily found by search engines, rank higher and be found by its target audience. The main components to SEO are: keyword analysis, content analysis, title and meta tags, relevant link building, search engine submission, and maintenance. Below are steps in the process.

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  • Botnet Malware Sleeps Eight Months Activation, Child Concerns

    Daily Safety Check experts used a computer forensic analysis of a significant botnet that consisted of Carberp and SpyEye malware to come up with the details for their report. The analysis found that the botnet profiled the behavior of the slave computers it infected, similar to surveillance techniques used by law enforcement agencies, for an average of eight months. During the eight months, the botnet analyzed each computer's users and assigned ratings to certain activities to form a complete profile for each. Doing so allowed those behind the scheme to determine which were the most favora...

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  • Tissue Specific Electrochemical Fingerprinting on the NetBeans Platform

    - by Geertjan
    Proteomics and metalloproteomics are rapidly developing interdisciplinary fields providing enormous amounts of data to be classified, evaluated, and interpreted. Approaches offered by bioinformatics and also by biostatistical data analysis and treatment are therefore becoming increasingly relevant. A bioinformatics tool has been developed at universities in Prague and Brno, in the Czech Republic, for analysis and visualization in this domain, on the NetBeans Platform: More info:  http://www.plosone.org/article/info%3Adoi%2F10.1371%2Fjournal.pone.0049654

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  • Framework 4 Features: Summary of Security enhancements

    - by Anthony Shorten
    In the last log entry I mentioned one of the new security features in Oracle Utilities Application Framework 4.0.1. Security is one of the major "tent poles" (to borrow a phrase from Steve Jobs) in this release of the framework. There are a number of security related enhancements requested by customers and as a result of internal reviews that we have introduced. Here is a summary of some of the security enchancements we have added in this release: Security Cache Changes - Security authorization information is automatically cached on the server for performance reasons (security is checked for every single call the product makes for all modes of access). Prior to this release the cache auto-refreshed every 30 minutes (or so). This has beem made more nimble by supporting a cache refresh every minute (or so). This means authorization changes are reflected quicker than before. Business Level security - Business Services are configurable services that are based upon Application Services. Typically, the business service inherited its security profile from its parent service. Whilst this is sufficient for most needs, it is now required to further specify security on the Business Service definition itself. This will allow granular security and allow the same application service to be exposed as different Business Services with their own security. This is particularly useful when you base a Business Service on a query zone. User Propogation - As with other client server applications, the database connections are pooled and shared as needed. This means that a common database user is used to access the database from the pool to allow sharing. Unfortunently, this means that tracability at the database level is that much harder. In Oracle Utilities Application Framework V4 the end userid is now propogated to the database using the CLIENT_IDENTIFIER as part of the Oracle JDBC connection API. This not only means that the common database userid is still used but the end user is indentifiable for the duration of the database call. This can be used for monitoring or to hook into Oracle's database security products. This enhancement is only available to Oracle Database customers. Enhanced Security Definitions - Security Administrators use the product browser front end to control access rights of defined users. While this is sufficient for most sites, a new security portal has been introduced to speed up the maintenance of security information. Oracle Identity Manager Integration - With the popularity of Oracle's Identity Management Suite, the Framework now provides an integration adapter and Identity Manager Generic Transport Connector (GTC) to allow users and group membership to be provisioned to any Oracle Utilities Application Framework based product from Oracle's Identity Manager. This is also available for Oracle Utilties Application Framework V2.2 customers. Refer to My Oracle Support KBid 970785.1 - Oracle Identity Manager Integration Overview. Audit On Inquiry - Typically the configurable audit facility in the Oracle Utilities Application Framework is used to audit changes to records. In Oracle Utilities Application Framework the Business Services and Service Scripts could be configured to audit inquiries as well. Now it is possible to attach auditing capabilities to zones on the product (including base package ones). Time Zone Support - In some of the Oracle Utilities Application Framework based products, the timezone of the end user is a factor in the processing. The user object has been extended to allow the recording of time zone information for use in product functionality. JAAS Suport - Internally the Oracle Utilities Application Framework uses a number of techniques to validate and transmit security information across the architecture. These various methods have been reconciled into using Java Authentication and Authorization Services for standardized security. This is strictly an internal change with no direct on how security operates externally. JMX Based Cache Management - In the last bullet point, I mentioned extra security applied to cache management from the browser. Alternatively a JMX based interface is now provided to allow IT operations to control the cache without the browser interface. This JMX capability can be initiated from a JSR120 compliant JMX console or JMX browser. I will be writing another more detailed blog entry on the JMX enhancements as it is quite a change and an exciting direction for the product line. Data Patch Permissions - The database installer provided with the product required lower levels of security for some operations. At some sites they wanted the ability for non-DBA's to execute the utilities in a controlled fashion. The framework now allows feature configuration to allow delegation for patch execution. User Enable Support - At some sites, the use of temporary staff such as contractors is commonplace. In this scenario, temporary security setups were required and used. A potential issue has arisen when the contractor left the company. Typically the IT group would remove the contractor from the security repository to prevent login using that contractors userid but the userid could NOT be removed from the authorization model becuase of audit requirements (if any user in the product updates financials or key data their userid is recorded for audit purposes). It is now possible to effectively diable the user from the security model to prevent any use of the useridwhilst retaining audit information. These are a subset of the security changes in Oracle Utilities Application Framework. More details about the security capabilities of the product is contained in My Oracle Support KB Id 773473.1 - Oracle Utilities Application Framework Security Overview.

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  • Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

    - by Michael Snow
    Originally posted on Oracle Customers page.Oracle Customer: Pella CorporationLocation:  Pella, IowaIndustry: Industrial Manufacturing Employees:  7,100 Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada. In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices. “Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. A word from Pella Corporation "Oracle WebCenter Sites?from the start?delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.” – Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation Oracle Product and Services Oracle WebCenter Sites Why Oracle Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. Implementation Process The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months. Partner Oracle PartnerElement Solutions, LLC Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout. “Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage?which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said. Resources Pella Corporation Upgrades Enterprise Applications to Continue to Improve Manufacturing Efficiency Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations Managing the Virtual World

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  • Oracle apresenta resultados do ano

    - by pfolgado
    A Oracle acabou de apresentar os resultados do 4º trimestre e do ano fiscal FY11. Os resultados mais relevantes são: Receitas de Vendas cresceram 33%, atingindo um total de 35,6 mil milhões de dólares Vendas de Novas licenças cresceram 23% Receitas de Hardware de 4,4 mil milhões de dólares Resultados operacionais cresceram 39% Resultados por acção de cresceram 38% para 1,67 dólares “In Q4, we achieved a 19% new software license growth rate with almost no help from acquisitions,” said Oracle President and CFO, Safra Catz. “This strong organic growth combined with continuously improving operational efficiencies enabled us to deliver a 48% operating margin in the quarter. As our results reflect, we clearly exceeded even our own high expectations for Sun’s business.” “In addition to record setting software sales, our Exadata and Exalogic systems also made a strong contribution to our growth in Q4,” said Oracle President, Mark Hurd. “Today there are more than 1,000 Exadata machines installed worldwide. Our goal is to triple that number in FY12.” “In FY11 Oracle’s database business experienced its fastest growth in a decade,” said Oracle CEO, Larry Ellison. “Over the past few years we added features to the Oracle database for both cloud computing and in-memory databases that led to increased database sales this past year. Lately we’ve been focused on the big business opportunity presented by Big Data.” Oracle Reports Q4 GAAP EPS Up 34% To 62 Cents; Q4 NON-GAAP EPS Up 25% To 75 Cents Q4 Software New License Sales Up 19%, Q4 Total Revenue Up 13% Oracle today announced fiscal 2011 Q4 GAAP total revenues were up 13% to $10.8 billion, while non-GAAP total revenues were up 12% to $10.8 billion. Both GAAP and non-GAAP new software license revenues were up 19% to $3.7 billion. Both GAAP and non-GAAP software license updates and product support revenues were up 15% to $4.0 billion. Both GAAP and non-GAAP hardware systems products revenues were down 6% to $1.2 billion. GAAP operating income was up 32% to $4.4 billion, and GAAP operating margin was 40%. Non-GAAP operating income was up 19% to $5.2 billion, and non-GAAP operating margin was 48%. GAAP net income was up 36% to $3.2 billion, while non-GAAP net income was up 27% to $3.9 billion. GAAP earnings per share were $0.62, up 34% compared to last year while non-GAAP earnings per share were up 25% to $0.75. GAAP operating cash flow on a trailing twelve-month basis was $11.2 billion. For fiscal year 2011, GAAP total revenues were up 33% to $35.6 billion, while non-GAAP total revenues were up 33% to $35.9 billion. Both GAAP and non-GAAP new software license revenues were up 23% to $9.2 billion. GAAP software license updates and product support revenues were up 13% to $14.8 billion, while non-GAAP software license updates and product support revenues were up 13% to $14.9 billion. Both GAAP and non-GAAP hardware systems products revenues were $4.4 billion. GAAP operating income was up 33% to $12.0 billion, and GAAP operating margin was 34%. Non-GAAP operating income was up 27% to $15.9 billion, and non-GAAP operating margin was 44%. GAAP net income was up 39% to $8.5 billion, while non-GAAP net income was up 34% to $11.4 billion. GAAP earnings per share were $1.67, up 38% compared to last year while non-GAAP earnings per share were up 33% to $2.22. “In Q4, we achieved a 19% new software license growth rate with almost no help from acquisitions,” said Oracle President and CFO, Safra Catz. “This strong organic growth combined with continuously improving operational efficiencies enabled us to deliver a 48% operating margin in the quarter. As our results reflect, we clearly exceeded even our own high expectations for Sun’s business.” “In addition to record setting software sales, our Exadata and Exalogic systems also made a strong contribution to our growth in Q4,” said Oracle President, Mark Hurd. “Today there are more than 1,000 Exadata machines installed worldwide. Our goal is to triple that number in FY12.” “In FY11 Oracle’s database business experienced its fastest growth in a decade,” said Oracle CEO, Larry Ellison. “Over the past few years we added features to the Oracle database for both cloud computing and in-memory databases that led to increased database sales this past year. Lately we’ve been focused on the big business opportunity presented by Big Data.” In addition, Oracle also announced that its Board of Directors declared a quarterly cash dividend of $0.06 per share of outstanding common stock. This dividend will be paid to stockholders of record as of the close of business on July 13, 2011, with a payment date of August 3, 2011.

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  • WCF DataContracts and underlying data structures

    - by Xerx
    I am wondering what makes sense in relation to what objects to expose through a WCF service - should I add WCF Serialization specifications to my business entities or should I implement a converter that maps my business entities to the DataContracts that I want to expose through my WCF service? Right now I have entities on different levels: DataAccess, Business and Contract. I have converters in place that can map entities from DataAccess to Business and from Business to Contract and vice versa. Implementing and Maintaining those is time consuming and pretty tedious. What are best practices in relation to this? If I were using an OR/M such as NHibernate or Entity Framework should I be exposing the entities from the ORM directly or should I abstract them the same way I am doing now? Thanks in advance.

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  • Five Things Learned at the BSR Conference in San Francisco on Nov 2nd-4th

    - by Evelyn Neumayr
    The BSR Conference 2011—“Redefining Leadership”—held from Nov 2nd to Nov 4th in San Francisco, with Oracle as one of the main sponsors, saw senior business executives, civil society representatives, and other experts from around the world gathering to share strategies and insights on the future of sustainability. The general conference sessions kicked off on November 2nd with a plenary address by former U.S. Vice President Al Gore. Other sessions were presented by CEOs of the caliber of Carl Bass (Autodesk), Brian Dunn (Best Buy), Carlos Brito (Anheuser-Busch InBev) and Ofra Strauss (Strauss Group). Here are five key highlights from the conference: 1.      The main leadership challenge is integrating sustainability into core business functions and overcoming short-termism. The “BSR GlobeScan State of Sustainable Business Poll 2011” - a survey of nearly 500 business leaders from 300 member companies - shows that 84% of respondents are optimistic that global businesses will embrace CSR/sustainability as part of their core strategies and operations in the next five years but consider integrating sustainability into their core business functions the key challenge. It is still difficult for many companies that are committed to the sustainability agenda to find investors that understand the long-term implications and as Al Gore said “Many companies are given the signal by the investors that it is the short term results that matter and that is a terribly debilitating force in the market.” 2.      Companies are required to address increasing compliance requirements and transparency in their supply chain, especially in relation with conflict minerals legislation and water management. The Dodd-Frank legislation, OECD guidelines, and the upcoming Securities and Exchange Commission (SEC) rules require companies to monitor upstream the sourcing of tin, tantalum, tungsten, and gold, but given the complexity of this issue companies need to collaborate and partner with peer companies in their industry as well as in other industries to understand how to address conflict minerals in their supply chains. The Institute of Public and Environmental Affairs’ (IPE) China Water Pollution Map enables the public to access thousands of environmental quality, discharge, and infraction records released by various government agencies. Empowered with this information, the public has the opportunity to place greater pressure on polluting companies to comply with environmental standards and create solutions to improve their performance. 3.      A new standard for reporting on supply chain greenhouse gas emissions is available. The New “Scope 3” Supply Chain Greenhouse Gas Inventory Standard, released on October 4th 2011, is the only international greenhouse gas emissions standard that accounts for the full lifecycle of a company’s products. It provides a framework for companies to account for indirect emissions outside of energy use, such as transportation, manufacturing, and distribution, and it incorporates both upstream and downstream impacts of a product. With key investors now listing supplier vulnerability to rising energy prices and disruptions of service as a key concern, greenhouse gas (GHG) management isn’t just for leading companies but a necessity for any business. 4.      Environmental, social, and corporate governance (ESG) reporting is becoming increasingly important to investors and other stakeholders. While European investors have traditionally driven the ESG agenda, U.S. investors are increasingly including ESG data in their analyses. This trend will likely increase as stakeholders continue to demand that an ESG lens be applied to their investments. Investors are increasingly looking to partner on sustainability, as they see the benefits of ESG providing significant returns on investment. 5.      Software companies are offering an increasing variety of solutions to help drive changes and measure performance internally, in supply chains, and across peer companies. The significant challenge is how to integrate different software systems to facilitate decision-making based on a holistic understanding of trade-offs. Jon Chorley, Chief Sustainability Officer and Vice President, Supply Chain Management Product Strategy at Oracle was a panelist in the “Trends in Sustainability Software” session and commented that, “How we think about our business decisions really comes down to how we think about cost. And as long as we don’t assign a cost to things that have an environmental impact or social impact, then we make decisions based on incomplete information. If we could include that in the process that determines ‘Is this product profitable? we would then have a much better decision.” For more information on BSR visit www.brs.org. You can also view highlights of the plenary session at http://www.bsr.org/en/bsr-conference/session-summaries/2011. Oracle is proud to be a sponsor of this BSR conference. By Elena Avesani, Principal Product Strategy Manager, Oracle          

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