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• SQL SERVER – FT_IFTS_SCHEDULER_IDLE_WAIT – Full Text – Wait Type – Day 13 of 28

  - by pinaldave

  In the last few days during this series, I got many question about this Wait type. It would be great if you read my original related wait stats query in the first post because I have filtered it out in WHERE clause. However, I still get questions about this being one of the most wait types they encounter. The truth is, this is a background task processing and it really does not matter and it should be filtered out. There are many new Wait types related to Full Text Search that are introduced in SQL Server 2008. If you run the following query, you will be able to find them in the list. Currently there is not enough information for all of them available on BOL or any other place. But don’t worry; I will write an in-depth article when I learn more about them. SELECT * FROM sys.dm_os_wait_stats WHERE wait_type LIKE 'FT_%' The result set will contain following rows. FT_RESTART_CRAWL FT_METADATA_MUTEX FT_IFTSHC_MUTEX FT_IFTSISM_MUTEX FT_IFTS_RWLOCK FT_COMPROWSET_RWLOCK FT_MASTER_MERGE FT_IFTS_SCHEDULER_IDLE_WAIT We have understood so far that there is not much information available. But the problem is when you have this Wait type, what should you do?  The answer is to filter them out for the moment (i.e, do not pay attention on them) and focus on other pressing issues in wait stats or performance tuning. Here are two of my informal suggestions, which are totally independent from wait stats: Turn off the Full Text Search service in your system if you are  not necessarily using it on your server. Learn proper Full Text Search methodology. You can get Michael Coles’ book: Pro Full-Text Search in SQL Server 2008. Now I invite you to speak out your suggestions or any input regarding Full Text-related best practices and wait stats issue. Please leave a comment. Note: The information presented here is from my experience and there is no way that I claim it to be accurate. I suggest reading Book OnLine for further clarification. All the discussions of Wait Stats in this blog are generic and vary from system to system. It is recommended that you test this on a development server before implementing it to a production server. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Scripts, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL, Technology

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• JCP.Next - Early Adopters of JCP 2.8

  - by Heather VanCura

  JCP.Next is a series of three JSRs (JSR 348, JSR 355 and JSR 358), to be defined through the JCP process itself, with the JCP Executive Committee serving as the Expert Group. The proposed JSRs will modify the JCP's processes  - the Process Document and Java Specification Participation Agreement (JSPA) and will apply to all new JSRs for all Java platforms.   The first - JCP.next.1, or more formally JSR 348, Towards a new version of the Java Community Process - was completed and put into effect in October 2011 as JCP 2.8. This focused on a small number of simple but important changes to make our process more transparent and to enable broader participation. We're already seeing the benefits of these changes as new and existing JSRs adopt the new requirements. The second - JSR 355, Executive Committee Merge, is also Final. You can read the JCP 2.9 Process Document .  As part of the JSR 355 Final Release, the JCP Executive Committee published revisions to the JCP Process Document (version 2.9) and the EC Standing Rules (version 2.2).  The changes went into effect following the 2012 EC Elections in November. The third JSR 358, A major revision of the Java Community Process was submitted in June 2012.  This JSR will modify the Java Specification Participation Agreement (JSPA) as well as the Process Document, and will tackle a large number of complex issues, many of them postponed from JSR 348. For these reasons, the JCP EC (acting as the Expert Group for this JSR), expects to spend a considerable amount of time working on. The JSPA is defined by the JCP as "a one-year, renewable agreement between the Member and Oracle. The success of the Java community depends upon an open and transparent JCP program.  JSR 358, A major revision of the Java Community Process, is now in process and can be followed on java.net. The following JSRs and Spec Leads were the early adopters of JCP 2.8, who voluntarily migrated their JSRs from JCP 2.x to JCP 2.8 or above.  More candidates for 2012 JCP Star Spec Leads! JSR 236, Concurrency Utilities for Java EE (Anthony Lai/Oracle), migrated April 2012 JSR 308, Annotations on Java Types (Michael Ernst, Alex Buckley/Oracle), migrated September 2012 JSR 335, Lambda Expressions for the Java Programming Language (Brian Goetz/Oracle), migrated October 2012 JSR 337, Java SE 8 Release Contents (Mark Reinhold/Oracle) – EG Formation, migrated September 2012 JSR 338, Java Persistence 2.1 (Linda DeMichiel/Oracle), migrated January 2012 JSR 339, JAX-RS 2.0: The Java API for RESTful Web Services (Santiago Pericas-Geertsen, Marek Potociar/Oracle), migrated July 2012 JSR 340, Java Servlet 3.1 Specification (Shing Wai Chan, Rajiv Mordani/Oracle), migrated August 2012 JSR 341, Expression Language 3.0 (Kin-man Chung/Oracle), migrated August 2012 JSR 343, Java Message Service 2.0 (Nigel Deakin/Oracle), migrated March 2012 JSR 344, JavaServer Faces 2.2 (Ed Burns/Oracle), migrated September 2012 JSR 345, Enterprise JavaBeans 3.2 (Marina Vatkina/Oracle), migrated February 2012 JSR 346, Contexts and Dependency Injection for Java EE 1.1 (Pete Muir/RedHat) – migrated December 2011

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• Invitation: Oracle EMEA Analytics & Data Integration Partner Forum, 12th November 2012, London (UK)

  - by rituchhibber

  Oracle PartnerNetwork | Account | Feedback INVITATIONORACLE EMEA ANALYTICS & DATA INTEGRATION PARTNER FORUM MONDAY 12TH NOVEMBER, 2012 IN LONDON (UK) Dear partner Come to hear the latest news from Oracle OpenWorld about Oracle BI & Data Integration, and propel your business growth as an Oracle partner. This event should appeal to BI or Data Integration specialised partners, Executives, Sales, Pre-sales and Solution architects: with a choice of participation in the plenary day and then a set of special interest (technical) sessions. The follow on breakout sessions from the 13th November provide deeper dives and technical training for those of you who wish to stay for more detailed and hands-on workshops.Keynote: Andrew Sutherland, SVP Oracle Technology. Data Integration can bring great value to your customers by moving data to transform their business experiences in Oracle pan-EMEA Data Integration business development and opportunities for partners. Hot agenda items will include: The Fusion Middleware Stack: Engineered to work together A complete Analytics and Data Integration Solution Architecture: Big Data and Little Data combined In-Memory Analytics for Extreme Insight Latest Product Development roadmap for Data Integration and Analytics Venue: Oracles London CITY Moorgate OfficesDuring this event you can learn about partner success stories, participate in an array of break-out sessions, exchange information with other partners and enjoy a vibrant panel discussion. Places are limited, Register your seat today! To register to this event CLICK HERE Note: Registration for the conference and the deeper dives and technical training is free of charge to OPN member Partners, but you will be responsible for your own travel and hotel expenses. Event Schedule November 12th:Day 1 Main Plenary Session : Full day, starting 10.30 am.Oracle Hosted Dinner in the Evening November 13th:onwards Architecture Masterclass : IM Reference Architecture – Big Data and Little Data combined(1 day) BI-Apps Bootcamp(4-days) Oracle Data Integrator and Oracle Enterprise Data Quality workshop(1-day) Golden Gate Workshop(1-day) For further information and detail download the Agenda (pdf) or contact Michael Hallett at [email protected] look forward to seeing you in there. Best regards, Mike HallettAlliances and Channels DirectorBI & EPM Oracle EMEAM.No: +44 7831 276 989 [email protected] Duncan HarveyBusiness Development Directorfor Data IntegrationM.No: +420 608 283 [email protected] Milomir VojvodicBusiness Development Manager for Data IntegrationM.No: +420 608 283 [email protected] Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact PBC | Legal Notices and Terms of Use | Privacy

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• Roll your own free .NET technical conference

  - by Brian Schroer

  If you can’t get to a conference, let the conference come to you! There are a ton of free recorded conference presentations online… Microsoft TechEd Let’s start with the proverbial 800 pound gorilla. Recent TechEds have recorded the majority of presentations and made them available online the next day. Check out presentations from last month’s TechEd North America 2012 or last week’s TechEd Europe 2012. If you start at http://channel9.msdn.com/Events/TechEd, you can also drill down to presentations from prior years or from other regional TechEds (Australia, New Zealand, etc.) The top presentations from my “View Queue”: Damian Edwards: Microsoft ASP.NET and the Realtime Web (SignalR) Jennifer Smith: Design for Non-Designers Scott Hunter: ASP.NET Roadmap: One ASP.NET – Web Forms, MVC, Web API, and more Daniel Roth: Building HTTP Services with ASP.NET Web API Benjamin Day: Scrum Under a Waterfall NDC The Norwegian Developer Conference site has the most interesting presentations, in my opinion. You can find the videos from the June 2012 conference at that link. The 2011 and 2010 pages have a lot of presentations that are still relevant also. My View Queue Top 5: Shay Friedman: Roslyn... hmmmm... what? Hadi Hariri: Just ‘cause it’s JavaScript, doesn’t give you a license to write rubbish Paul Betts: Introduction to Rx Greg Young: How to get productive in a project in 24 hours Michael Feathers: Deep Design Lessons ØREDEV Travelling on from Norway to Sweden... I don’t know why, but the Scandinavians seem to have this conference thing figured out. ØREDEV happens each November, and you can find videos here and here. My View Queue Top 5: Marc Gravell: Web Performance Triage Robby Ingebretsen: Fonts, Form and Function: A Primer on Digital Typography Jon Skeet: Async 101 Chris Patterson: Hacking Developer Productivity Gary Short: .NET Collections Deep Dive aspConf - The Virtual ASP.NET Conference Formerly known as “mvcConf”, this one’s a little different. It’s a conference that takes place completely on the web. The next one’s happening July 17-18, and it’s not too late to register (It’s free!). Check out the recordings from February 2011 and July 2010. It’s two years old and talks about ASP.NET MVC2, but most of it is still applicable, and Jimmy Bogard’s Put Your Controllers On a Diet presentation is the most useful technical talk I have ever seen. CodeStock Videos from the 2011 edition of this Tennessee conference are available. Presentations from last month’s 2012 conference should be available soon here. I’m looking forward to watching Matt Honeycutt’s Build Your Own Application Framework with ASP.NET MVC 3. UserGroup.tv User Group.tv was founded in January of 2011 by Shawn Weisfeld, with the mission of providing User Group content online for free. You can search by date, group, speaker and category tags. My View Queue Top 5: Sergey Rathon & Ian Henehan: UI Test Automation with Selenium Rob Vettor: The Repository Pattern Latish Seghal: The .NET Ninja’s Toolbelt Amir Rajan: Get Things Done With Dynamic ASP.NET MVC Jeffrey Richter: .NET Nuggets – Houston TechFest Keynote

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• What Would a CyberWar Do To Your Business?

  - by Brian Dayton

  In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: ·         How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? ·         What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking ·         How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... ·         How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night.   I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise.    But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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• Silverlight Cream for March 14, 2011 -- #1060

  - by Dave Campbell

  In this Issue: Lazar Nikolov, Rudi Grobler, WindowsPhoneGeek, Jesse Liberty, Pete Brown, Jessica Foster, Chris Rouw, Andy Beaulieu, and Colin Eberhardt. Above the Fold: Silverlight: "A Silverlight Resizable TextBlock (and other resizable things)" Colin Eberhardt WP7: "Retrofitting the Trial API" Jessica Foster Shoutouts: Rudi Grobler has a post up that's not Silverlight, but it's cool stuff you may be interested in: WPF Themes now available on NuGet From SilverlightCream.com: Simulating rain in Silverlight Lazar Nikolov has a cool tutorial up at SilverlightShow... Simulating rain. Nice demo near to top, and source code plus a very nice tutorial on the entire process. Making the ApplicationBar bindable Rudi Grobler has a couple new posts up... first this one on making the WP7 AppBar bindable... he's created 2 simple wrappers that make it possible to bind to a method... with source as usual! All about Splash Screens in WP7 – Creating animated Splash Screen WindowsPhoneGeek's latest is about splash screens in WP7, but he goes one better with animated splash screens. Lots of good information including closing points in more of a FAQ-style listing. Testing Network Availability Jesse Liberty's latest is on testing for network availability in your WP7 app. This should be required reading for anyone building a WP7 app, since you never know when the network is going to be there or not. Lighting up on Windows 7 with Native Extensions for Microsoft Silverlight Pete Brown's latest post is about the Native Extensions for Microsoft Silverlight or NESL library. Pete describes what NESL is, a link to the library, installing it, and tons more information. If you wanna know or try NESL... this looks like the place to start. Retrofitting the Trial API Jessica Foster paused on the way to shipping her WP7 app to add in the trial API code. Check out what she went through to complete that task, as she explains the steps and directions she took. Good description, links, and code. WP7 Insights #2: Creating a Splash Screen in WP7 In the 2nd post in his series on WP7 development, Chris Rouw is discussing a WP7 splash screen. He gives some good external links for references then gets right into discussing his code. Air Hockey for Windows Phone 7 Andy Beaulieu shares a tutorial he wrote for the Expression Toolbox site, using the Physics Helper Library and Farseer Physics Engine -- an Air Hockey game for WP7. A Silverlight Resizable TextBlock (and other resizable things) I think Michael Washington had the best comment about Colin Eberhardt's latest outing: "Another WOW example" ... drop this in the pretty darn cool category: an attached behavior that uses a Thumb control within a popup to adorn any UI element to allow the user to resize it! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• SQLOS and Cloud Infrastructure sessions at PASS Summit 2012

  - by SQLOS Team

  The SQL Pass Summit 2012, the largest yet, is in full swing. Here's a summary of the sessions this week on cloud infrastructure and SQLOS topics. Some of these were today, and you can catch the recordings. One more session takes place on Friday covering SQL Server solution patterns in Windows Azure VMs... Also, catch Thursday's keynote with Quentin Clark which will feature a cool IaaS demo!   SQL Server in Windows Azure VM Sessions CLD-309-A SQLCAT: Best Practices and Lessons Learned on SQL Server in an Azure VM Steve Howard, Arvind Ranasaria - Wednesday 11/6 10:15 This session looked at some best practices to optimize Networking, Memory, Disk IO and high availability based on lessons learned during SQLCat work with customer deployments. Well worth catching the recording.   SQL Server in Azure VM patterns: Hybrid Disaster Recovery, data movement and BI Guy Bowerman, Peter Saddow, Michael Washam, Ross LoForte - Friday 11/9 9:45 Rm 613 [Note: In the guides this has an outdated title.] This session has a focus on SQL Server Azure VM solutions. Starting with the basics and then going deeper into: - New features in the Microsoft Assessment and Planning Toolkit 8.0 to help plan and size SQL VM migrations.- A Look at a Windows Azure VM SQL Server app making use of load balancing and SQL Server high availability features.- A BI case study running SQL BI components in Azure VMs and making use of Windows 8 tiles.- A training class in a VM case study.   SQLOS Sessions DBA-500-HD Inside SQLOS 2012 (half-day session) Bob Ward - Wednesday 11/6 1:30pm Bob Ward from CSS applies his wealth of experience to look at the internals of SQLOS and what's changed in the various SQL 2012 components, including memory, resource governor, scheduler.   DBA-403-M: SQLCAT: Memory Manager Changes in SQL Server 2012 Gus Apostol, Jerome Halmans - 1:30pm Covers the redesigned SQLOS memory manager in SQL Server 2012 including the new page allocator for any size pages (and all that implies), DMVs, demo's. Not sure why this was placed at the same time as the SQLOS half-day session, but since it's recorded it's available for catch-up.   - Guy   Originally posted at http://blogs.msdn.com/b/sqlosteam/

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• The Politics of Junk Filtering

  - by mikef

  If the national postal service, such as the Royal Mail in the UK, were to go through your letters and throw away all the stuff it considered to be junk instead of delivering it to you, you might be rather pleased until you discovered that it took a too liberal decision about what was junk. Catalogs you'd asked for? Junk! Requests from charities? Who needs them! Parcels from competing carriers? Toss them away! The possibility for abuse for an agency that was in a monopolistic position is just too scary to tolerate. After all, the postal service could charge 'consultancy fees' to any sender who wanted to guarantee that his stuff got delivered, or they could even farm this out to other companies. Because Microsoft Outlook is just about the only email client used by the international business community in the west, its' SPAM filter is the final arbiter as to what gets read. My Outlook 2007, set to the default settings, junks all the perfectly innocent email newsletters that I subscribe to. Whereas Google Mail, Yahoo, and LIVE are all pretty accurate in detecting spam, Outlook makes all sorts of silly mistakes. The documentation speaks techno-babble about 'advanced heuristics', but the result boils down to an inaccurate mess. The more that Microsoft fiddles with it, the stickier the mess. To make matters worse, it still lets through obvious spam. The filter is occasionally updated along with other automatic 'security' updates you opt for automatic updates. As an editor for a popular online publication that provides a newsletter service, this is an obvious source of frustration. We follow all the best-practices we know about. We ensure that it is a trivial task to opt out of receiving it. We format the newsletter to the requirements of the Service Providers. We follow up, and resolve, every complaint. As a result, it gets delivered. It is galling to discover that, after all that effort, Outlook then often judges the contents to be junk on a whim, so you don't get to see it. A few days ago, Microsoft published the PST file format specification, under pressure from a European Union interoperability investigation by ECIS (the European Committee for Interoperable Systems). The objective was that other applications could then access existing PST files so as to migrate from existing Outlook installations to other solutions. Joaquín Almunia, the current competition commissioner, should now turn his attention to the more subtle problems of Microsoft Outlook. The Junk problem seems to have come from clumsy implementation of client-side spam filtering rather than from deliberate exploitation of a monopoly on the desktop email client for businesses, but it is a growing problem nonetheless. Cheers, Michael Francis

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• Silverlight Cream for June 19, 2011 -- #1109

  - by Dave Campbell

  In this Issue: Kunal Chowdhury(-2-), Oren Gal, Rudi Grobler, Stephen Price, Erno de Weerd, Joost van Schaik, WindowsPhoneGeek, Andrea Boschin, and Vikram Pendse. Above the Fold: Silverlight: "Multiple Page Printing in Silverlight4 - Part 3 - Printing Driving Directions" Oren Gal WP7: "Prototyping Windows Phone 7 Applications using SketchFlow" Vikram Pendse Shoutouts: Not Silverlight, but darned cool... Michael Crump has just what you need to get going with Kinect: The busy developers guide to the Kinect SDK Beta Rudi Grobler replies to a few questions about how he gets great WP7 screenshots: Screenshot Tools for WP7 From SilverlightCream.com: Windows Phone 7 (Mango) Tutorial - 14 - Detecting Network Information of the Device Squeaking in just under the posting wire with 2 more WP7.1 posts is Kunal Chowdhury ... first up is this one on grabbing the mobile operator and othe rnetwork info in WP7.1 Windows Phone 7 (Mango) Tutorial - 15 - Detecting Device Information Kunal Chowdhury's latest is on using the DeviceStatus class in WP7.1 to detect device information such as is there is a physical keyboard installed, Memory Usage, Total Memory, etc. Multiple Page Printing in Silverlight4 - Part 3 - Printing Driving Directions Oren Gal has the final episode in his Multiple Page Printing Tutorial Trilogy up... and this is *way* cool... Printing the driving directions. AgFx hidden gem - PhoneApplicationFrameEx Rudi Grobler continues his previous post about AgFX with this one talking about the PhoneApplicationFrameEx class inside AgFx.Controls.Phone.dll.. a RootFrame replacement. Binding to ActualHeight or ActualWidth Stephen Price's latest XAML snippet is about Binding to ActualHeight or ActualWidth... you've probably tried to without luck... check out the workaround. Windows Phone 7: Drawing graphics for your application with Inkscape – Part I: Tiles Erno de Weerd decided to try the 'free' route to Drawing graphics for his WP7 app, and has part 1 of a tutorial series on doing that with Inkscape. Mogade powered Live Tile high score service for Windows Phone 7 Joost van Schaik expounds on his "Catch 'em Birds" WP7 game in the Marketplace... specifically the online leaderboard using the services of Mogade. Building a Reusable ICommand implementation for Windows Phone Mango MVVM apps WindowsPhoneGeek's latest post is discussing the ICommand interface available in WP7.1, and he demontstrates how to implement a reusable ICommand Implementation and how to use it. A TCP Server with Reactive Extensions Andrea Boschin is back posting about Rx, and promises this post *will be* Silverlight related eventually :) First up though is a socket server using Rx. Prototyping Windows Phone 7 Applications using SketchFlow Vikram Pendse has a tutorial up for prototyping your WP7* apps in Sketchflow including a 5 minute video Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Slides, Code, and Photos from SPTechCon San Francisco 2011

  - by Brian Jackett

  Note: Updated 2/12/11 with links to both presentation materials.     This past week I presented two sessions at SPTechCon San Francisco 2011.  The first session was “The Expanding Developer Toolbox for SharePoint 2010” which .  Thanks to all of my attendees for this session.  They had so many great questions that we ran out of time before covering all of the planned material.  Especially for them I’ve provided the slides and code samples to walk through them on their own.     The second session was “Real World Deployment of SharePoint 2007 Solutions”.  In talking with attendees before the session many were looking for 2007 content.  At the conference SharePoint 2010 was represented much more heavily than 2007, so I was glad to fill a need in the community. Slides and Code   Click here for “The Expanding Developer Toolbox for SharePoint 2010” materials   Click here for “Real World Deployment of SharePoint 2007 Solutions” materials Photos Pictures on FaceBook   Click here Pictures on Windows Live (higher res)     SPTechCon San Fran Feb 2011 VIEW SLIDE SHOW DOWNLOAD ALL Side Trips     Aside from the conference itself I also got to take a few side trips during the nights.  A special thanks to Dux Raymond Sy (Twitter) for organizing a Mongolian Hot Pot dinner on Monday (see pictures) and Michael Noel (Twitter) for organizing a Korean bbq dinner on Tuesday (again see pictures).  These were both new experiences for me and I thoroughly enjoyed the time with friends and trying something new.  Another thanks to Mark Miller (Twitter) for giving a personal tour around various sites of San Fran to myself and a few others.  It was great hearing the backstory of different neighborhoods and buildings from someone who had lived in the area for years.  Overall a great addition to the conference itself. Conclusion     This is the 3rd SPTechCon I’ve attended and the conference is getting better with each iteration.  The fine folks at BZ Media should be proud of the effort they’ve put in.  The next SPTechCon will be in Boston in June.  As of right now I won’t be attending that one but I highly recommend anyone to go if you have the chance.         -Frog Out

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• Overload Avoidance

  - by mikef

  A little under a year ago, Matt Simmons wrote a rather reflective article about his terrifying brush with stress-induced ill health. SysAdmins and DBAs have always been prime victims of work-related stress, but I wonder if that predilection is perhaps getting worse, despite the best efforts of Matt and his trusty side-kick, HR. The constant pressure from share-holders and CFOs to 'streamline' the workforce is partially to blame, but the more recent culprit is technology itself. I can't deny that the rise of technologies like virtualization, PowerCLI, PowerShell, and a host of others has been a tremendous boon. As a result, individual IT professionals are now able to handle more and more tasks and manage increasingly large and complex environments. But, without a doubt, this is a two-edged sword; The reward for competence is invariably more work. Unfortunately, SysAdmins play such a pivotal role in modern business that it's easy to see how they can very quickly become swamped in conflicting demands coming from different directions. However, that doesn't justify the ridiculous hours many are asked (or volunteer) to devote to their work. Admirably though their commitment is, it isn't healthy for them, it sets a dangerous expectation, and eventually something will snap. There are times when everyone needs to step up to the plate outside of 'normal' work hours, but that time isn't all the time. Naturally, with all that lovely technology, you can automate more and more of those tricky tasks to keep on top of the workload, but you are still only human. Clever though you may be, there is a very real limit to how far technology can take you. I'm not suggesting that you avoid these technologies, or deliberately aim for mediocrity; I'm just saying that you need to be more than just technically skilled (and Wesley Nonapeptide riffs on and around this topic in his excellent 'Telepathic Robot Drones' blog post). You need to be able to manage expectations, not just Exchange. Specifically, that means your own expectations of what you are capable of, because those come before everyone else's. After all, how can you keep your work-life balance under control, if you're the one setting the bar way too high? Talking to your manager, or discussing issues with your users, is only going to be productive if you have some facts to work with. "Know Thyself" is the first law of managing work overload, and this is obviously a skill which people develop over time; the fact that veteran Sysadmins exist at all is testament to this. I'd just love to know how you get to that point. Personally, I'm using RescueTime to keep myself honest, but I'm open to recommendations for better methods. Do you track your own time, do you have an intuitive sense of what is possible, or do you just rely on someone else to handle that all for you? Cheers, Michael

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• Hype and LINQ

  - by Tony Davis

  "Tired of querying in antiquated SQL?" I blinked in astonishment when I saw this headline on the LinqPad site. Warming to its theme, the site suggests that what we need is to "kiss goodbye to SSMS", and instead use LINQ, a modern query language! Elsewhere, there is an article entitled "Why LINQ beats SQL". The designers of LINQ, along with many DBAs, would, I'm sure, cringe with embarrassment at the suggestion that LINQ and SQL are, in any sense, competitive ways of doing the same thing. In fact what LINQ really is, at last, is an efficient, declarative language for C# and VB programmers to access or manipulate data in objects, local data stores, ORMs, web services, data repositories, and, yes, even relational databases. The fact is that LINQ is essentially declarative programming in a .NET language, and so in many ways encourages developers into a "SQL-like" mindset, even though they are not directly writing SQL. In place of imperative logic and loops, it uses various expressions, operators and declarative logic to build up an "expression tree" describing only what data is required, not the operations to be performed to get it. This expression tree is then parsed by the language compiler, and the result, when used against a relational database, is a SQL string that, while perhaps not always perfect, is often correctly parameterized and certainly no less "optimal" than what is achieved when a developer applies blunt, imperative logic to the SQL language. From a developer standpoint, it is a mistake to consider LINQ simply as a substitute means of querying SQL Server. The strength of LINQ is that that can be used to access any data source, for which a LINQ provider exists. Microsoft supplies built-in providers to access not just SQL Server, but also XML documents, .NET objects, ADO.NET datasets, and Entity Framework elements. LINQ-to-Objects is particularly interesting in that it allows a declarative means to access and manipulate arrays, collections and so on. Furthermore, as Michael Sorens points out in his excellent article on LINQ, there a whole host of third-party LINQ providers, that offers a simple way to get at data in Excel, Google, Flickr and much more, without having to learn a new interface or language. Of course, the need to be generic enough to deal with a range of data sources, from something as mundane as a text file to as esoteric as a relational database, means that LINQ is a compromise and so has inherent limitations. However, it is a powerful and beautifully compact language and one that, at least in its "query syntax" guise, is accessible to developers and DBAs alike. Perhaps there is still hope that LINQ can fulfill Phil Factor's lobster-induced fantasy of a language that will allow us to "treat all data objects, whether Word files, Excel files, XML, relational databases, text files, HTML files, registry files, LDAPs, Outlook and so on, in the same logical way, as linked databases, and extract the metadata, create the entities and relationships in the same way, and use the same SQL syntax to interrogate, create, read, write and update them." Cheers, Tony.

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• What Would a CyberWar Do To Your Business?

  - by [email protected]

  In mid-February the Bipartisan Policy Center in the United States hosted Cyber ShockWave, a simulation of how the country might respond to a catastrophic cyber event. An attack takes place, they can't isolate where it came from or who did it, simulated press reports and market impacts...and the participants in the exercise have to brief the President and advise him/her on what to do. Last week, Former Department of Homeland Security Secretary Michael Chertoff who participated in the exercise summarized his findings in Federal Computer Weekly. The article, given FCW's readership and the topic is obviously focused on the public sector and US Federal policies. However, it touches on some broader issues that impact the private sector as well--which are applicable to any government and country/region-- such as: · How would the US (or any) government collaborate to identify and defeat such an attack? Chertoff calls this out as a current gap. How do the public and private sector collaborate today? How would the massive and disparate collection of agencies and companies act together in a crunch? · What would the impact on industries and global economies be? Chertoff, and a companion article in Government Computer News, only touch briefly on the subject--focusing on the impact on capital markets. "There's no question this has a disastrous impact on the economy," said Stephen Friedman, former director of the National Economic Council under President George W. Bush who played the role of treasury secretary. "You have financial markets shut down at this point, ordinary transactions are dramatically depleted, there's no question that this has a major impact on consumer confidence." That Got Me Thinking · How would it impact Oracle's customers? I know they have business continuity plans--is this one of their scenarios? What if it's not? How would it impact manufacturing lines, ATM networks, customer call centers... · How would it impact me and the companies I rely on? The supermarket down the street, my Internet Service Provider, the service station where I bought gas last night. I sure don't have any answers, and neither do Chertoff or the participants in the exercise. "I have to tell you that ... we are operating in a bit of unchartered territory." said Jamie Gorelick, a former deputy attorney general who played the role of attorney general in the exercise. But it is a good thing that governments and businesses are considering this scenario and doing what they can to prevent it from happening.

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• Launch 2010 Technical Readiness Unofficial Q&amp;A.

  - by mbcrump

  I had an email from one of my readers about the 2010 Technical Readiness Series. Please read below: Hi Michael, I noticed you blogged a while back that you were going to attend MS 2010 Launch event. I’m going to the session in Seattle on May 27, is it worth it to attend? Also, I’m wondering if they give any free software away like VS2010 Pro? Any decent vendors? Looking forward to hearing back from you. I decided this information would probably benefit several instead of just responding back to the reader. In case you are not aware, MS has a 2010 launch event showing VS2010, Office 2010, SharePoint 2010 and SQL Server 2008R2.  You can sign up for an event here: https://microsoft.crgevents.com/Register2010/Content/Event_Selection.aspx I’ve answered the questions asked below. Q: Is it worth going? A: It is if you have had little or no exposure to the latest 2010 products. Most people are familiar with VS2010, but have not seen SharePoint 2010 Office 2010 or Windows Phone 7. It is designed to get you up to speed very quickly. If you have watched most of the MIX videos and keep up with .NET in general, you will benefit more by having the ability to ask questions.    Q: Did you get any free software? A: No, only demos including: VS2010/Office 2010 – They give you a link to the url where you can download the trial version. Windows 7 Enterprise – You get a DVD with the trial version loaded. Q: Do they give away any cool swag? A: Just a Microsoft T-Shirt (XL). Q: What about the vendor selection? A: At the event that I went to, most vendors were pushing SharePoint products. There wasn’t a lot of variety in the selection. Most vendors were giving away the typical pens, buttons and stickers and trial software. If you have any other questions, feel free to contact me. I will answer and add to this un-official FAQ.

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• 2011 The Year of Awesomesauce

  - by MOSSLover

  So I was talking to one of my friends, Cathy Dew, and I’m wondering how to start out this post.  What kind of title should I put?  Somehow we’re just randomly throwing things out and this title pops into my head the one you see above. I woke up today to the buzz of a text message.  I spent New Years laying around until 3 am watching Warehouse 13 Episodes and drinking champagne.  It was one of the best New Year’s I spent with my boyfriend and my cat.  I figured I would sleep in until Noon, but ended up waking up around 11:15 to that text message buzz.  I guess my DE, Rachel Appel, had texted me “Happy New Years”, because Rachel is that kind of person.  I immediately proceeded to check my email.  I noticed my live account had a hit.  The account I rarely ever use had an email.  I sort of had that sinking suspicion I was going to get Silverlight MVP right?  So I open the email and something out of the blue happens it says “blah blah blah SharePoint Server MVP blah blah…”.  I’m sitting here a little confused what?  Really?  Just about when you give up on something the unexplained happens.  I am grateful for what I have every day. So let me tell you a story.  I was a senior in high school and it was December 31st, 1999.  A couple days prior my grandmother was complaining she had a cold and her assisted living facility was not going to let her see a doctor.  She claimed to be very sick.  New Year’s Eve Day 1999 my grandmother was rushed to the hospital sometime very early in the morning.  My uncle, my little brother, and myself were sitting in the waiting room eagerly awaiting news.  The Sydney Opera House was playing in the background as New Years 2000 for Australia was ringing in.  They come out and they tell us my grandmother has pneumonia.  She is in the ICU in critical condition.  Eventually time passes in the day and my parents take my brother and I home.  So in the car we had a huge fight that ended in the worst new years of my life.  The next 30 days were the worst 30 days of my life.  I went to the hospital every single day to do my homework and watch my grandmother.  Each day was a challenge mentally and physically as my grandmother berated me in her demented state.  On the 30th day my grandmother ended up in critical condition in the ICU maxed out on painkillers.  At approximately 3 am I hear my parents telling me they don’t want to wake me up and that my grandmother had passed away.  I must have cried more collectively that day than any other day in my life.  Every New Years Even since I have cried thinking about who she was and what she represented.  She was human looking back she wasn’t anything great, but she was one of the positive lights in my life.  Her and my dad and my other grandmother constantly tried to make me feel great when my mother was telling me the opposite.  I’d like to think since 2000 the past 11 years have been the best 11 years of my life.  I got out of a bad situation by using the tools that I had in front of me.  Good grades and getting into a college so I could aspire to be the person that I wanted to be.  I had some great people along the way to help me out. So getting to the point I like to help people further there lives somehow in the best way I can possibly help out.  This New Years was one of the great years that helped me forget the past and focus on the present.  It makes me realize how far I’ve come since high school and even since college.  The one thing I’ve been grappling with over the years is how do you feel good about making money while helping others out.  I’d to think I try really hard to give back to my community.  I could not have done what I did without other people’s help.  I sent out an email prior to even announcing I got the award today.  I can’t say I did everything on my own.  It’s not possible.  I had the help of others every step of the way.  I’m not sure if this makes sense but the award can’t just be mine.  This award is really owned by each and everyone who helped me get here.  From my dad to my grandmother to Rachel Appel to Bob Hunt to Jason Gallicchio to Cathy Dew to Mark Rackley to Johnny Ennion to Lee Brandt to Jeff Julian to John Alexander to Lori Gowin and to many others.  Thank you guys for all the help and support. Technorati Tags: SharePoint Community,MVP Award,Microsoft Community

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• ArchBeat Facebook Friday: Top 10 Posts - August 15-21, 2014

  - by Bob Rhubart-Oracle

  As hot as molten rock? Not quite. But among the 5,313 fans of the OTN ArchBeat Facebook Page these Top 10 items were the hottest over the past seven days, August 15-21, 2014. Oracle BPM 12c Gateways (Part 1 of 5): Exclusive Gateway | Antonis Antoniou Oracle ACE Associate Antonis Antoniou begins a five-part series with a look at In the gateway control flow components in Oracle BPM and how they can be used to process flow. Slicing the EDG: Different SOA Domain Configurations | Antony Reynolda Antony Reynolds introduces three different configurations for a SOA environment and identifies some of the advantages for each. How to introduce DevOps into a moribund corporate culture | ZDNet Confused about DevOPs? This post from ZDNet's Joe McKendrick -- which includes insight from Phil Whelan -- just might clear some of the fog. Oracle Identity Manager Role Management With API | Mustafa Kaya Mustafa Kaya shares some examples of role management using the Oracle Identity Management API. Podcast: Redefining Information Management Architecture Oracle Enterprise Architect Andrew Bond joins Oracle ACE Directors Mark Rittman and Stewart Bryson for a conversation about their collaboration on a new Oracle Information Management Reference Architecture. WebCenter Sites Demo Integration with Endeca Guided Search | Micheal Sullivan A-Team solution architect Michael Sullivan shares the details on a demo that illustrates the viability of integrating WebCenter Sites with Oracle Endeca. Wearables in the world of enterprise applications? Yep. Oh yeah, wearables are a THING. Here's a look at how the Oracle Applications User Experience team has been researching wearables for inclusion in your future enterprise applications. Getting Started With The Coherence Memcached Adaptor | David Felcey Let David Felcey show you how to configure the Coherence Memcached Adaptor, and take advantage of his simple PHP example that demonstrates how Memecached clients can connect to a Coherence cluster. OTN Architect Community Newsletter - August Edition A month's worth of hot stuff, all in one spot. Featuring articles on Java, Coherence, WebLogic, Mobile and much more. 8,853 Conversations About Oracle WebLogic Do you have a question about WebLogic? Do you have an answer to a question about WebLogic? You need to be here.

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• Please Stop Voting Against a Candidate

  - by Brian Lanham

  DISCLAIMER:  This is not a post about “Romney” or “Obama”.  This is not a post for whom I am voting.  This is simply a post to address an issue that I cannot ignore any longer.  This two-party system that we have allowed to establish a foothold is killing this country.    More than 2 Options I was recently asked, “If you had to choose Romney or Obama who would you pick?”  I replied “Non sequiter.  The founders of this nation ensured that I never have to pick from only two candidates.”  But somehow that is the way this country’s citizens think.  I told someone last week that there are around 20 candidates for president and she was genuinely surprised.  (There are actually 25 candidates.)  She had no idea there were that many and, even though she knew there are more, she didn’t know any names beyond Romney and Obama.  Well, I am going to try and educate people like her on other options. Vote for a Candidate, not against another Candidate So this post is the first in a series with a little bit of information about each candidate for president.  I implore you…I beg you, please do your civic duty and conduct a little bit of investigation and research on your own to find the right candidate for you.  Hey, if your candidate is Romney or Obama, that’s fine.  As long as it’s an educated decision.  But please…stop voting against a candidate.  Start voting for a candidate. A List of CandidatesAs I mentioned, I am going to write a little something about each candidate and I’m going to go by alphabetical order by PARTY, then by CANDIDATE LAST NAME so as to not show any bias. P.S. – If you want to know the candidate I selected I am happy to tell you.  But that’s not what this series is about.PARTYCANDIDATEAmerica's Party   Tom HoeflingAmerican Third Position PartyMerlin MillerAmericans Elect PartyNo candidates met the requirement to enter into the online caucus.Constitution PartyVirgil GoodeDemocratic Party   Barack ObamaGrassroots Party   Jim CarlsonGreen Party   Jill SteinIndependent American Party   Will ChristensenJustice PartyRocky AndersonLibertarian Party   Gary JohnsonObjectivist PartyTom StevensPeace and Freedom Party   Roseanne BarrReform PartyAndre BarnettRepublican PartyMitt RomneySocialism and Liberation PartyPeta LindsaySocialist Equality PartyJerry WhiteSocialist Party USAStewart AlexanderSocialist Workers PartyJames HarrisIndependent Candidates Jeff BossRichard DuncanJerry Litzel Dean Morstad Jill Reed Randall TerrySheila Tittle Michael Vargo

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• links for 2011-01-12

  - by Bob Rhubart

  WebCenter Spaces 11g PS2 Template Customization (Javier Ductor's Blog) "Recently, we have been involved in a WebCenter Spaces customization project. A customer sent us a prototype website in HTML, and we had to transform Spaces to set the same look and feel as in the prototype..." Javier Ductor (tags: oracle otn webcenter enteprise2.0) Matt Carter: Risky Business "Incorporating risk detection and mitigation capabilities into apps is becoming all the rage. There are plenty of real-life examples of cases where prevention of cyber-security threats and fraudsters might have kept governments and companies out of the news, and with more money in their accounts." (tags: oracle otn security middleware) John Brunswick: 5 Surprisingly Good Benefits of Corporate Blogs "Some may still propose that not all corporations are going to be able to provide the five benefits above and are more focused around shameless self promotion of products and services.  If that is the case, that corporation is most likely not producing something of high value." - John Brunswick (tags: oracle otn enterprise2.0 blogging) InfoQ: IT And Architecture: Inside-Out Perspectives The software industry is in disarray, costs are escalating, and quality is diminishing. Promises of newer technologies and processes and methodologies in IT are still far from materializing on any significant scale. Bruce Laidlaw and Michael Poulin - each with more than 30 years of experience compared notes on the past and present of IT and provide insights on what IT needs to make progress. (tags: ping.fm) SOA & Middleware: Canceling a running composite instance - example Useful tips from Niall Commiskey. (tags: soa middleware oracle) BPEL 11.1.1.2 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations (Oracle E-Business Suite Technology) "A new certification was released simultaneously with the E-Business Suite 12.1.3 Maintenance Pack late last year: the use of BPEL 11g Version 11.1.1.2 with E-Business Suite 12.1.3." -- Steven Chan (tags: oracle bpel) Marc Kelderman: OSB: Deploy Service Level Agreement (SLA), aka Alert Rule "The big issue with these SLAs is the deployment. If you have dozens of services, with multiple operations, and you have a lot of environments it takes a while to create them...[But] I have a nice workaround." - Mark Kelderman  (tags: oracle otn soa osb sla) @myfear: Java EE 7 - what's coming up for 2012? First hints. "Even if the actual Java EE 6 version is still not too widespread, we already have seen the first signs of the next EE 7 version written to the sky." -- Markus "myfear" Eisele (tags: oracle otn oracleace java)

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• Some Problems Can't Be Outsourced

  - by mikef

  More and more companies are becoming attracted to the idea of Infrastructure as a Service (or IaaS). It would seem that you can outsource the provisioning and management of your services, encompassing everything from Email, through to your servers, workstations and software, all the way down to your LAN and internet services. This type of outsourcing can be a very attractive option for companies who have tight budgets who are short of technical skills or don't have the means to provide long-term IT support. Essentially, they can outsource your services at low short-term costs that are knowable and controllable, are quickly and easily scalable, and generate a minimum of hassle for your internal staff. If you want to get a sophisticated IT infrastructure set up in a hurry without the usual high buy-in costs, or the task of finding and hiring the right specialists. It would seem the way to go, particularly when their salesmen are hypnotizing you with oleaginous phrases such as "we are closely aligned with our client organization's core business requirements, providing agile services". It sounds too good to be true, and so it is. Whereas the costs will have initially been calculated on the annual renewal fees and service fees for ongoing support, there are other charges too which aren't so obvious. It can end up costing far more than the conventional solution once you take into account the extra costs, the fees for customization and upgrades. The Total Cost of Ownership (TCO) only becomes apparent when it is too late to extract the company easily from the arrangement. After a few years, these annual fees can add up to more than the initial cost of implementing a traditional in-house system. Worse than that is that you can then lose your power to determine your priorities: When you become reliant on this company, with its own schedule of priorities, to implement every change, however simple, you have effectively lost control of your technical infrastructure. This will make senior management very nervous. There is definitely a requirement for this sort of service. If you urgently need an exceptionally high class of service or more expertise than you currently possess, then outsourcing is probably for you. You and your IT colleagues will always have something to do, be it user assistance, smoothing out integrations with an external provider, or working on something entirely new. Heck, if you outsource to IBM, the SysAdmins can go along for the ride and polish their expertise. What you need to figure out is how much your time is worth, because time is ultimately all that outsourcing will buy you and your organization. Now you just need to convince your nervous CEO. Cheers, Michael

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• Oracle Could Lead In Cloud Business Apps Within Year

  - by Richard Lefebvre

  Below is the reprint from an article, writen by By Pete Barlas, Investor's Business Daily, published on Investorscom: Oracle (ORCL) is all but destined to become the largest seller of cloud business-software applications, analysts say, and perhaps within a year. What that means in the long run is much debated, though, as analysts aren't sure whether pricing competition might cut into profit or what other issues might develop in the fast-emerging cloud software field. But the database leader, which is either No. 1 or 2 to SAP (SAP) in business apps overall, simply has the size and scope to overtake current cloud business-app leader, Salesforce.com (CRM), analysts say. Oracle rolled out its first full suite of cloud applications on June 6. Cloud computing lets companies store data and apps on the Internet "cloud" and access it quickly and easily. The applications run the gamut of customer relationship management software to social networking sites for employees, partners and customers. For longtime software giants like Oracle, the cloud is a big switch. They get the great bulk of revenue from companies and other enterprises buying or licensing software that the customers keep on their own computer systems. Vendors also get annual maintenance fees. Analysts estimate Oracle is taking in a mere $1 billion or so a year from cloud-based software sales and services now. But while that's just a sliver of the company's $37 billion in sales last year, it's already about a third of the total sales for Salesforce, which is expected to end this year with some $3 billion in revenue. Operates In 145 Countries Oracle operates in more than 145 countries vs. about 70 for Salesforce. And Oracle has far more apps than Salesforce. Revenue doesn't equate to profit, but it's inevitable that huge Oracle will become the largest seller of cloud applications, says Trip Chowdhry, an analyst for Global Equities Research. "What Oracle has is global presence," he said. "They have two things driving the revenue: breadth of the offering and breadth of the distribution. You put those applications in those sales reps' hands and you get deployments not in just one country but several countries." At the June 6 event, Oracle CEO Larry Ellison emphasized that his company could and would beat Salesforce.com in head-to-head battles for customers. Oracle makes software to help companies manage such tasks as customer relationships, recruiting, supply chains, projects, finances and more. That range gives it an edge over all rivals, says Michael Fauscette, an analyst for research firm IDC.

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• ArchBeat Link-o-Rama for 10-24-2012

  - by Bob Rhubart

  Play Oracle Vanquisher Here's a little respite from whatever it is you normally spend your time on. Oracle Vanquisher is an online diversion that makes a game of data center optimization. According to the description: "Armed with a cool Oracle vacuum pack suit and a strategic IT roadmap, you will thwart threats and optimize your data center to increase your company’s stock price and boost your company's position." Mainly you avoid electric shock and killer birds. The current high score belongs to someone identified as "TEN." My score? Never mind. Book: DevOps for Developers | The Java Source The subject of DevOps has come up in a couple of recent OTN ArchBeat Podcasts, so it's somewhat serendipitous that Tori Weildt's recent blog post offers an overview of Java Champion Michael Hutterman's new book, DevOps for Developers, now available from Apress. Bring Your Own Device (BYOD) : Context is everything… | The ORACLE-BASE Blog BOYD is a factor in the evolution of IT, but in what context? "The real IT work in companies is still being done on PCs," says Oracle ACE Director Tim Hall. "Yes, you can use a cloud service on your phone, but look around the office and you will see those cloud services are actually being used by people on PCs." Oracle in the Cloud: Oracle EBusiness Suite sizing | Tom Laszewski Cloud expert Tom Laszewski shares several technical resources that will be helpful for sizing of Oracle EBusiness Suite. Setting Up, Configuring, and Using an Oracle WebLogic Server Cluster Author and expert Yuli Vasiliev shows you how take advantage of multiple Oracle WebLogic Server instances grouped into a cluster to maximize scalability and availability. Webcast: Reduce Costs with Oracle's Database Storage Management Watch this! Join Oracle experts Kevin Jernigan and Margaret Hamburger for an interactive webcast in which you'll learn how Oracle's Database Storage Management can reduce storage costs and management complexity while improving query performance to meet service-level agreements and compliance requirements. Event Date: Tuesday, November 6, 2012 Event Time: 10 a.m. PT/1 p.m. ET Thought for the Day "Most software today is very much like an Egyptian pyramid with millions of bricks piled on top of each other, with no structural integrity, but just done by brute force and thousands of slaves." — Alan Kay Source: softwarequotes.com

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• Powerful Lessons in Data from the Presidential Election

  - by Christina McKeon

  Now that we’ve had a few days to recover from the U.S. presidential election, it’s a good time to take a step back from politics and look for the customer experience lessons that we can take away. The most powerful lesson is that when you know more about your base, you will have an advantage over your competition. That advantage will translate into you winning and your competition losing. Michael Scherer of TIME was given access to Obama’s data analysts two days before the election. His account is documented in Inside the Secret World of the Data Crunchers Who Helped Obama Win. What we learned from Scherer’s inside view is how well Obama’s team did in getting the right data, analyzing it, and acting on it. This data team recognized how critical it was to break down data silos within the campaign. As Scherer noted, they created “a single system that merged information from pollsters, fundraisers, field workers, consumer databases, and social-media and mobile contacts with the main Democratic voter files in the swing states.” The Obama analysis was so meticulous that they knew which celebrity and which type of celebrity event would help them maximize campaign contributions. With a single system, their data models became more precise. They determined which messages were more successful with specific demographic groups and that who made the calls mattered. Data analysis also led to many other changes in Obama’s campaign including a new ad buying strategy, using social media and applications to tap into supporters’ friends, and using new social news sites. While we did not have that same inside view into Romney’s campaign, much of the post-mortem coverage indicates that Romney’s team did not have the right analysis. As Peter Hamby of CNN wrote in Analysis: Why Romney Lost, “Romney officials had modeled an electorate that looked something like a mix of 2004 and 2008….” That historical data did not account for the changing demographics in the U.S. Does your organization approach data like the Obama or Romney team? Do you really know your base? How well can you predict what is going to happen in your business? If you haven’t already put together a strategy and plan to know more, this week’s civics lesson is a powerful reason to do it sooner rather than later. Your competitors are probably thinking the same thing that you are!

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• SMTP POP3 & PST. Acronyms from Hades.

  - by mikef

  A busy SysAdmin will occasionally have reason to curse SMTP. It is, certainly, one of the strangest events in the history of IT that such a deeply flawed system, designed originally purely for campus use, should have reached its current dominant position. The explanation was that it was the first open-standard email system, so SMTP/POP3 became the internet standard. We are, in consequence, dogged with a system with security weaknesses so extreme that messages are sent in plain text and you have no real assurance as to who the message came from anyway (SMTP-AUTH hasn't really caught on). Even without the security issues, the use of SMTP in an office environment provides a management nightmare to all commercial users responsible for complying with all regulations that control the conduct of business: such as tracking, retaining, and recording company documents. SMTP mail developed from various Unix-based systems designed for campus use that took the mail analogy so literally that mail messages were actually delivered to the users, using a 'store and forward' mechanism. This meant that, from the start, the end user had to store, manage and delete messages. This is a problem that has passed through all the releases of MS Outlook: It has to be able to manage mail locally in the dreaded PST file. As a stand-alone system, Outlook is flawed by its neglect of any means of automatic backup. Previous Outlook PST files actually blew up without warning when they reached the 2 Gig limit and became corrupted and inaccessible, leading to a thriving industry of 3rd party tools to clear up the mess. Microsoft Exchange is, of course, a server-based system. Emails are less likely to be lost in such a system if it is properly run. However, there is nothing to stop users from using local PSTs as well. There is the additional temptation to load emails into mobile devices, or USB keys for off-line working. The result is that the System Administrator is faced by a complex hybrid system where backups have to be taken from Servers, and PCs scattered around the network, where duplication of emails causes storage issues, and document retention policies become impossible to manage. If one adds to that the complexity of mobile phone email readers and mail synchronization, the problem is daunting. It is hardly surprising that the mood darkens when SysAdmins meet and discuss PST Hell. If you were promoted to the task of tormenting the souls of the damned in Hades, what aspects of the management of Outlook would you find most useful for your task? I'd love to hear from you. Cheers, Michael

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• MSSQL 2000 installation error: Setup failed to configure the server. Refer to the server error logs.

  - by kaneuniversal

  I'm trying to install MSSQL 2000 on a virtual Windows 2003 instance. However, every time I run the install program, it fails to start the service. This is the error log: 21:46:50 C:\Program Files\Microsoft SQL Server\80\Tools\Binn\cnfgsvr.exe -F "C:\WINDOWS\sqlstp.log" -I MSSQLSERVER -V 1 -M 0 -Q "SQL_Latin1_General_CP1_CI_AS" -H 131408 -U sa -P ############################################################################### Starting Service ... SQL_Latin1_General_CP1_CI_AS -m -Q -T4022 -T3659 Connecting to Server ... driver={sql server};server=xxxxxxxxxx;UID=sa;PWD=;database=master [Microsoft][ODBC SQL Server Driver]Timeout expired driver={sql server};server=xxxxxxxxxx;UID=sa;PWD=;database=master [Microsoft][ODBC SQL Server Driver]Timeout expired driver={sql server};server=xxxxxxxxxx;UID=sa;PWD=;database=master [Microsoft][ODBC SQL Server Driver]Timeout expired SQL Server configuration failed. ############################################################################### 21:49:34 Process Exit Code: (-1) 22:19:04 Setup failed to configure the server. Refer to the server error logs and C:\WINDOWS\sqlstp.log for more information. 22:19:04 Action CleanUpInstall: 22:19:04 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\SqlSetup\Bin\scm.exe -Silent 1 -Action 4 -Service SQLSERVERAGENT 22:19:05 Process Exit Code: (1060) The specified service does not exist as an installed service. 22:19:05 C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\SqlSetup\Bin\scm.exe -Silent 1 -Action 4 -Service MSSQLSERVER 22:19:05 Process Exit Code: (0) 22:19:05 StatsGenerate returned: 2 22:19:05 StatsGenerate (0x0,0x1,0xf00000,0x200,1033,303,0x0,0x1,0,0,0 22:19:05 StatsGenerate -1,Administrator) 22:19:05 Installation Failed. Has anyone had this problem? Any ideas about how to fix it? Thanks very much, Michael

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• Mustek 1200 CP driver SFC4.SYS bluescreens with BAD_POOL_HEADER

  - by Slink84

  I have Windows XP SP2. Recently it started bluescreening right after starting up with 'BAD_POOL_HEADER', 0x00000019 error caused by SFC4.SYS driver. After googling for a while I've found out that this is my Mustek's 1200 CP scanner driver. Booting in safe mode and uninstalling it solved the problem... And created another one: now I can't use my scanner. The weird thing is, that it has been working for a while on this PC without any problems. It all started suddenly, and I can't remember installing anything that might have affected it. Reverting to several earlier system restore points didn't help. I've tried re-installing it from the Mustek website, just in case if my copy got corrupted or infected by a virus, but it did not help - it still bluescreens. Also, I've installed Avast and scanned my PC - there were no viruses found. If anyone had such a problem before or has an idea what might have caused it, please help. ED: @Michael Todd: ...try installing on another PC... I've installed it on my friends PC. He has the same OS version, with the latest updates just like mine (he wasn't too happy, even after I've assured him that it is easy to fix by uninstalling that driver :] ). It worked fine - no bluescreens or whatsoever. So I think I've narrowed it down to either BIOS settings, or some wicked driver conflict. Next thing I'm going to try is to re-install XP, or install windows 7. I'm not too happy with a prospect of mucking about with BIOS settings...

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