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• Easy Server Monitoring/Logging point in time solution?

  - by Andre Jay Marcelo-Tanner

  I managed my company's servers and I need to know if load spiked at 3am on the web or mysql server, what processes were active in apache or what queries were going on in mysql at that point in time and maybe any other information that will help me. I know all of that is in log files all over and its literally a PITA to look it all up and correlate data. isnt there 1 solution thats been invented. i know we have pingdom to monitor uptime and responsiveness. like if it has taken 30 seconds to load a page or an error was given by apache or php or mysql to the browser, i want to know that and what mysql processes were running at the time, the apache full status and maybe top output also. stuff like that also would be looking for a SAAS like cloudkick, something i dont have to spend an entire month of work hours setting up when we can pay for something cheaper.

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• One domain hiding two servers

  - by George DSeas

  For our SaaS web-app we have two identical servers in two geographically separated data centers. FOO_1 is the production server and does real-time (MySQL master-slave) replication to its backup F00_2. We want our users to always go to THEFOO.COM which somehow points to the production server. So even if FOO_1 dies, we can just switch THEFOO.COM to redirect to FOO_2 so the failure is transparent. This switch can be manual or automatic but without failback (if FOO_1 somehow becomes available again). Is there a way to do this with DNS? I am getting stuck with ANAME and CNAMEs configuration. We don't use sub-domains, just straight domains. If not, what are other options? Does it make sense to just have a web server at LOVELY_FOO.COM and just redirect all traffic? I also looked at load balancers but didn't see a solution for across data centers/network providers.

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• Should a database server be in a different VM instance as an application?

  - by orokusaki

  I'm setting up a database server as a separate VM in my server so that I can control resources, and make backups of just that instance. I own a server that will reside in a colo soon. Is this the best way to approach my DB regarding scalability? Are there any security concerns? Do I listen at localhost still, even though it's a separate instance? And, is there any benefit to running your DB (PostgreSQL in my case) in the same machine as your application (web based SAAS application in my case)?

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• application monitoring tools

  - by Shachar

  we're an ISV about to deploy our SaaS application over the internet to our end users, and are currently looking for an application monitoring solution. In addition to monitoring the usual OS-level suspects (I/O, disk space, logs, CPU, RAM, swapping, etc.), we're also looking to monitor, alert and report on internal application events, conditions, and counters (think queue size for internal service, or latency of a service we're getting from a third party via custom APIs). We're started looking at Nagios, Zenoss, etc., but found out those do only low-level stuff, and are currently looking at MOM and ManageEngine. Still, they are far from being an custom app monitoring tool. So - do you have anything to suggest?

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• Does sending e-mail in the name of customers increase the risk of being marked as spammer?

  - by Adrian Grigore

  Hi, We are developing a SaaS website application that lets users send invoices to their clients. Ideally, these e-mails should appear to be originating from our customers, so the sender e-mail address domain will not match the reverse IP entry for our server. In effect we would be forging their e-mail address, but of course with their consent. Will that result in a higher probability of being marked as a spammer / their e-mails being marked as spam? If yes, how bad is the penalty? And what about people who have an e-mail address originating form an SPF-enabled domain? I guess it should be the majority of the big e-mail providers.

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• I'm looking for a monitor tool to test Jitter, ICMP, Traceroute and other network issues

  - by Elad Dotan

  I'm looking for a monitor tool to test Jitter, ICMP, Traceroute and other network issues. it could be an application I run from my company Network in NY and London or a SAAS service that have a service that can do it for me. I have a problem in my Data Center that I would like to fix. it happens in different times of the day. I want to run the monitor for few days and save the results so we can analyze them. any idea? Thanks!! Elad.

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• AnyConnect SSL VPN split tunneling for a single website?

  - by Daniel Lucas

  We have a Cisco ASA 5510. We use split tunneling for AnyConnect SSL VPN clients. All internal addresses are tunnelled. Everything else is routed through the client's own internet connection. We use a SaaS service that only responds to requests when they come from one of our own public IP addresses. Because of this, VPN users are unable to access it currently. Is there a way to specify that a specific website should be tunneled and all others should not? NOTE: Worst case we will use a web bookmark on the clientless portal to tranlate through our network, but I'd like to see if the above is possible first.

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• Windows IIS test server setup

  - by chopps

  hello everyone, I picked up a new server to do some testing and need of a little help in setting up my environment at home. Here is what I would like to do: The test server will be used to test new code and configurations for a SaaS product. I would like from my laptop to enter www.acme.com and have it hit the server. The server is connected to a wireless router. I have windows server 2008 with IIS running on an an IP of 192.168.1.4. What is the best way to set this up? I want to hit the test server for www.acme.com and not go out to the internet. Do i need to mess with the LMHosts file? Thanks for the help. Im sure its easy but have never done this before.

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• Web service not accessible from behind corporates firewalls - how come?

  - by Niro

  We run a Saas serving a widget which is embedded in customer websites. The service include static javascript code hosted on amazon S3 and dynamic part hosted on EC2 with Scalr (using scalr name servers). We received some feedback from users behind corporate firewalls that they cant access our service (while they can access the sites including the widget). This does not make sense to me since the service is using normal http calls on port 80 and our URL is quite new without any reason to be banned by firewalls. My questions are: 1. Why is the service is not accessible and what can I do about it? 2. Is it possible that one of the following is blocked by corporate firewalls: Amazon s3, the dynamic IP address provided by amazon, Scalr name servers. Any other possible reasons, way to check them and remedies for this? Thanks!

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• Renting an "EC2" server VS buying one (for a start up in initial stages)

  - by krish p

  We are a small start up in the early stages and are working on a SaaS-based Rails product. Currently, we use EC2 for a small instance and have a need for another large/extra-large instance as we are beginning to deploy to the Cloud and get ready to release our "alpha" version. While EC2 was my choice for numerous reasons (reliability, accessibility - small team is geographically dispersed, maintainability, and things of that nature), it appears to be rather expensive. While the product will ultimately be deployed in the Cloud (be it EC2 or otherwise) and that experience would help the development team, would it make sense to purchase a physical server and stick it in the basement or bite the bullet and pay the price for EC2 (or other Cloud Providers)? While such decisions are driven by numerous factors, it would certainly help to get the thoughts of other folks who may have been in similar situations. Hence, the post. Thanks much!

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• Web service not accessible from behind corporates firewalls - how come?

  - by Niro

  We run a Saas serving a widget which is embedded in customer websites. The service include static javascript code hosted on amazon S3 and dynamic part hosted on EC2 with Scalr (using scalr name servers). We received some feedback from users behind corporate firewalls that they cant access our service (while they can access the sites including the widget). This does not make sense to me since the service is using normal http calls on port 80 and our URL is quite new without any reason to be banned by firewalls. My questions are: 1. Why is the service is not accessible and what can I do about it? 2. Is it possible that one of the following is blocked by corporate firewalls: Amazon s3, the dynamic IP address provided by amazon, Scalr name servers. Any other possible reasons, way to check them and remedies for this? Thanks!

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• Client can't reach my production webserver. It's their ISP's fault, but now what?

  - by MikeN

  I have a customer in Michigan who can't access my production SaaS webserver that is hosted on Slicehost. All other companies across the US/Canada/Europe have no problem reaching the site. This problem is occuring intermittantly, and Slicehost customer service says it's a problem with the client's ISP. I got the IP address of my client, and ping'ing that IP address from my PROD server fails, but ping'ing the IP address from my dev box or our seperate blog server (also hosted on slicehost) works. How do I debug a problem like this? I asked the client to reach out to their local ISP and ask about this problem. A traceroute shows that the packets are getting stopped on a Comcast Michigan node which is the client's ISP. Is there anything I can do additionally to fix this problem for my client?

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• Storing Cards and PCI Compliance

  - by Nimbuz

  I'm developing a SaaS service and will be managing payments as a merchant for customers, and since we'll be using multipe payment processors depending on users location, amount and other factors so its important to store card details. I did some research and from what I understood all you need is a PCI compliant host (VPS, Dedicated or Private Cloud) and get it validated and certified through some provider like TrustWave etc... Is that correct or am I missing something? Also, would be great if you could suggest a few (not necessasrily cheap, but affordable) PCI compliant hosts. Many thanks

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• What should a hosting company do to prepare for IPv6?

  - by Josh

  At the time of writing The IPv4 Depletion Site estimates there are 300 days remaining before all IPv4 addresses have been allocated. I've been following the depletion of IPv4 addresses for some time and realize the "crisis" has been going on for many years and IPv4 addresses have lasted longer than expected, however... As the systems administrator for a small SaaS / website hosting company, what steps should I be taking to prepare for IPv6? We run a handful of CentOS and Ubuntu Linux systems on managed hardware in a remote datacenter. All our servers have IPv6 addresses but they appear to be link local addresses. Our primary business function is website hosting on a proprietary website CMS system. One of my concerns is SSL certificates; at the moment every customer with an SSL certificate gets a dedicated IPv4 IP address. What else should I be concerned about / what action should I take to be prepared for IPv4 depletion?

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• The simple "cron" that killed the cloud hosting option

  - by ron M.

  My SaaS application required a nightly cron job to run, analyze a database, send out e-mails and do some database maintenance work. This job cannot be triggered by user action. Almost every 'cloud' hosting solution balks at this to the point where they tell me "we cannot do this". Is this feature so exotic that cloud hosting providers simply don't care about? Am I using the wrong lingo here? should I use another concept? Do I have to go with dedicated hosting where i have "root access" as the only solution to this?

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• Automated monitoring of a remote system that sends email alerts.

  - by user23105

  I need to monitor a remote system where the only access I have is that I can subscribe to email alerts of completed/failed jobs. I would like a system that can monitor these emails and provide an SMS or other alert when: An email indicates failure. A process that was expected to complete by a given time has not. A process that was expected to complete N minutes after completion of another process has not completed. Are there any existing tools that allow this? I'd consider any option - SaaS, open-source, COTS, as long as I don't have to write it myself! Cheers, Blake

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• They Wrote The Book On It

  - by steve.diamond

  First of all, an apology to you all for my not posting this yesterday, when I should have. For those of you bloggers out there, you know the difference between "Save" and "Preview." But I temporarily forgot it. Nevertheless, while I'm not impressed with this mishap, I'm blown away by the initiative three of my colleagues have taken. Jeff Saenger, Tim Koehler, and Louis Peters, recently wrote a book, "Oracle CRM On Demand Deployment Guide." Not only that, they got this book PUBLISHED. These guys know their stuff. They have worked in the CRM industry for many years. And trust me, they command a lot of respect inside this organization. In the words of Louis Peters (who posted this verbiage yesterday on LinkedIn), "We've assembled all the best practices and lessons learned over the past six years working with CRM On Demand. The book covers a range of topics - working with SaaS-based applications, planning and executing a successful rollout, designing elegant and high-performing applications, and working effectively with Oracle. We even included several sample designs based on successful real-world deployments. Our main target audience is the CRM On Demand project team - sponsors, project managers, administrators, developers - really anyone planning, implementing or maintaining the application." Now these guys don't know it, but I'll be interviewing one of them and including audio excerpts of that conversation right here next Wednesday. In the meantime, if you want to learn more about successful CRM deployments in general, and working with Oracle CRM On Demand in particular, you should check out this book.

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• SharePoint Apps and Windows Azure

  - by ScottGu

  Last Monday I had an opportunity to present as part of the keynote of this year’s SharePoint Conference.  My segment of the keynote covered the new SharePoint Cloud App Model we are introducing as part of the upcoming SharePoint 2013 and Office 365 releases.  This new app model for SharePoint is additive to the full trust solutions developers write today, and is built around three core tenants: Simplifying the development model and making it consistent between the on-premises version of SharePoint and SharePoint Online provided with Office 365. Making the execution model loosely coupled – and enabling developers to build apps and write code that can run outside of the core SharePoint service. This makes it easy to deploy SharePoint apps using Windows Azure, and avoid having to worry about breaking SharePoint and the apps within it when something is upgraded.  This new loosely coupled model also enables developers to write SharePoint applications that can leverage the full capabilities of the .NET Framework – including ASP.NET Web Forms 4.5, ASP.NET MVC 4, ASP.NET Web API, EF 5, Async, and more. Implementing this loosely coupled model using standard web protocols – like OAuth, JSON, and REST APIs – that enable developers to re-use skills and tools, and easily integrate SharePoint with Web and Mobile application architectures. A video of my talk + demos is now available to watch online: In the talk I walked through building an app from scratch – it showed off how easy it is to build solutions using new SharePoint application, and highlighted a web + workflow + mobile scenario that integrates SharePoint with code hosted on Windows Azure (all built using Visual Studio 2012 and ASP.NET 4.5 – including MVC and Web API). The new SharePoint Cloud App Model is something that I think is pretty exciting, and it is going to make it a lot easier to build SharePoint apps using the full power of both Windows Azure and the .NET Framework.  Using Windows Azure to easily extend SaaS based solutions like Office 365 is also a really natural fit and one that is going to offer a bunch of great developer opportunities.  Hope this helps, Scott  P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• JavaServer Faces 2.0 for the Cloud

  - by Janice J. Heiss

  A new article now up on otn/java by Deepak Vohra titled “JSF 2.0 for the Cloud, Part One,” shows how JavaServer Faces 2.0 provides features ideally suited for the virtualized computing resources of the cloud. The article focuses on @ManagedBean annotation, implicit navigation, and resource handling. Vohra illustrates how the container-based model found in Java EE 7, which allows portable applications to target single machines as well as large clusters, is well suited to the cloud architecture. From the article-- “Cloud services might not have been a factor when JavaServer Faces 2.0 (JSF 2.0) was developed, but JSF 2.0 provides features ideally suited for the cloud, for example:•    The path-based resource handling in JSF 2.0 makes handling virtualized resources much easier and provides scalability with composite components.•    REST-style GET requests and bookmarkable URLs in JSF 2.0 support the cloud architecture. Representational State Transfer (REST) software architecture is based on transferring the representation of resources identified by URIs. A RESTful resource or service is made available as a URI path. Resources can be accessed in various formats, such as XML, HTML, plain text, PDF, JPEG, and JSON, among others. REST offers the advantages of being simple, lightweight, and fast.•    Ajax support in JSF 2.0 is integrable with Software as a Service (SaaS) by providing interactive browser-based Web applications.” In Part Two of the series, Vohra will examine features such as Ajax support, view parameters, preemptive navigation, event handling, and bookmarkable URLs.Have a look at the article here.

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• My Sessions at Oracle OpenWorld 2012

  - by Ravi Sankaran

  I have 2 sessions at Oracle OpenWorld 2012. Oracle Fusion Applications: Customizing and Extending Business Processes Rajesh Raheja - Senior Director, Product Management for Oracle Fusion Middleware Business Integration joins me  to talk about the approaches in customizing and extending Oracle Fusion Applications with Oracle SOA Suite. CON8719 When: Monday, Oct 1, 4:45 PM – 5:45 PM Where: Palace Hotel – Twin Peaks North Oracle Fusion Applications: Best Practices in Integration Design Patterns I will be join Rajesh Raheja to provide a high level view of the Oracle Fusion Applications integration strategy and showing the best practice integration design patterns. You will learn how to discover integration assets, invoke web services and use cloud data integration. The session is not just limited to SaaS deployments, but will be useful for on-premises customers as well. CON8685 When: Tuesday, Oct 2, 1:15 PM – 2:15 PM Where: Palace Hotel – Telegraph I will also be at the SOA Customer Advisory Board on Thursday. Here is another session that  I would want to strongly recommend. This is a session that discusses how Oracle SOA Suite could be used to integrate applications with the ones on the cloud. How to Integrate Cloud Applications with Oracle SOA Suite Rajesh Raheja will be joined by Geeta Pyne (Director, Middleware at BMC Software) to address cloud integration challenges and how Oracle SOA Suite can help with a consistent approach to integration, whether on-premises or cloud. I am quite excited about this session as we will tackle the hype and myth of “simple” cloud integrations and share real-life application integration experiences. Don’t miss this one! CON8968 When: Tuesday, Oct 2, 11:45 AM – 12:45 PM Where: Moscone West – 3003 See you at Oracle Open World!

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• Partner Webcast - Rethink HR! Introducing New Fusion HCM - 05 July 2012

  - by Thanos

  Introducing New Cloud Applications from the Leader in Human Capital Management Customers are constantly looking for better ways to manage talent, develop leaders, engage with employees, and strategically plan their workforce. To meet these challenges, you need modern applications that can efficiently deliver analytical insights, collaborative tools, and a personalized user experience. That's why Oracle has rethought the business of HR to provide value to the entire organization—from HR professionals to employees to managers. With Oracle Fusion Human Capital Management, you can: Do things your way with a role-centric user experience that can be personalized to the way you work Know your people better with the most complete HR business intelligence capabilities Work as a team by quickly finding and connecting with peers and experts to deliver concrete results Leverage enterprise-grade software as a service (SaaS) to get up and running fast and securely Our speaker, Csaba Fehér, HCM Senior Sales Consultant, will share how Oracle Fusion Human Capital Management can deliver immediate business value with new techniques and the latest innovations to address your toughest concerns, including how to: Align compensation and performance Organize and calibrate critical talent Predict key workforce trends and risks Delivery FormatThis FREE online LIVE eSeminar will be delivered over the Web. Registrations received less than 24hours prior to start time may not receive confirmation to attend. Duration: 1 hour Register Now! For any questions please contact us at [email protected]

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• links for 2011-02-22

  - by Bob Rhubart

  Eleven BI trends for 2011 | ITWeb Business Intelligence (tags: ping.fm) The Buttso Blathers: WebLogic Schema Files Buttso shares a link. (tags: orale weblogic) Cloud Computing & Enterprise Architecture | Open Group Blog "On the first look, it may seem like Enterprise Architecture is irrelevant in a company if your complete IT is running on Cloud Computing, SaaS and outsourcing/offshoring. I was of the same opinion last year. However, it is not the case. In fact, the complexity is going to get multiplied." (tags: opengroup cloud enterprisearchitecture) James Taylor: Change Logging Level for SOA 11g James says: "I’m sure there are many blogs out there that have this solution. But I seem to get asked this question a lot so I thought I would post it here for my convenience. (tags: oracle middleware soa) David Linthicum: The Truth behind Standards, SOA, and Cloud Computing "Most of the standards we've worked on in the world of SOA over the past several years are applicable to the world of cloud computing. Cloud computing is simply a change in platform, and the existing architectural standards we leverage should transfer nicely to the cloud computing space." - David Linthicum (tags: enterprisearchitecture soa cloud) C. Martin Harris, MD: HIMSS11 Update from the Chairman "We cannot allow ourselves to focus exclusively on near term goals. Our real goal is a technology-driven transformation of healthcare that will never stop. A true transformation is a process of lessons learned and applied, that continually open broad new horizons of opportunity." - C. Martin Harris, MD (tags: enterprisearchitecture modernization)

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• Thank You MySQL Community! MySQL 5.6.9 Release Candidate Available Now!

  - by Rob Young

  The MySQL Community continues its good work in testing and refining MySQL 5.6, and as such the next iteration of the 5.6 Release Candidate is now available for download.  You can get MySQL 5.6.9 here (look under the "Development Releases" tab).  This version is the result of feedback we have gotten since MySQL 5.6.7 was announced at MySQL Connect in late September. As iron sharpens iron, Community feedback sharpens the quality and performance of MySQL so please download 5.6.9 and let us know how we can improve it as we move toward the production-ready product release in early 2013. MySQL 5.6 is designed to meet the agility demands of the next generation of web apps and services and includes across the board improvements to the Optimizer, InnoDB performance/scale and online DDL operations, self-healing Replication, Performance Schema Instrumentation, Security and developer enabling NoSQL functionality.  You can learn all the details and follow MySQL Engineering blogs on all of the key features in this MySQL DevZone article. On a related note, plan to join this week's live webinars to learn more about MySQL 5.6 Self-Healing Replication Clusters and Building the Next Generation of Web, Cloud, SaaS, Embedded Application and Services with MySQL 5.6.  Hurry!  Seating is limited!  As always, thanks for your continued support of MySQL!

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• Have you registered? Oracle 'In Touch' PartnerCast: Be prepared for a year of growth

  - by Julien Haye

  Hi there Oracle Partners, We hope you’ve seen our recent blog post regarding the next Oracle ‘In Touch’ PartnerCast? Hosted by David Callaghan, Senior Vice President EMEA Alliances and Channels, to be broadcast on Tuesday 1st July 2014 from 10:30am UK/11:30am CET. David and his studio guests will be discussing the latest news from Oracle; including highlights of FY14, Strategic themes for FY15 and SaaS. We will also have an exclusive for ‘In Touch’ whereby David interviews Senior Vice President, Global Alliances & Channels, Rich Geraffo, on what the FY15 Oracle Global Partner Kick Off means for EMEA Oracle Partners. Also, David provides your chance to hear from some of the newly appointed Oracle Worldwide A&C Leadership Team. Got a question for David and his guests? Get in touch on Twitter using the hashtag #OracleInTouch or by emailing [email protected] to get your questions featured in the cast! To find out more information and to watch previous episodes on-demand, please visit our webpage here. We hope you can make it! Oracle EMEA Alliances & Channels

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• Aplicações do SharePoint e Windows Azure

  - by Leniel Macaferi

  Segunda-feira passada eu tive a oportunidade de me apresentar dando uma palestra na SharePoint Conference (em Inglês). Meu segmento na palestra cobriu o novo modelo de Aplicações para Nuvem do SharePoint (SharePoint Cloud App Model) que estamos introduzindo como parte dos próximos lançamentos do SharePoint 2013 e Office 365. Este novo modelo de aplicações para o SharePoint é aditivo para as soluções de total confiança que os desenvolvedores escrevem atualmente, e é construído em torno de três pilares principais: Simplificar o modelo de desenvolvimento tornando-o consistente entre a versão local do SharePoint e a versão online do SharePoint fornecida com o Office 365. Tornar o modelo de execução flexível - permitindo que os desenvolvedores criem aplicações e escrevam código que pode ser executado fora do núcleo do serviço do SharePoint. Isto torna mais fácil implantar aplicações SharePoint usando a Windows Azure, evitando a preocupação com a quebra do SharePoint e das aplicações que rodam dentro dele quando algo é atualizado. Este novo modelo flexível também permite que os desenvolvedores escrevam aplicações do SharePoint que podem alavancar as capacidades do .NET Framework - incluindo ASP.NET Web Forms 4.5, ASP.NET MVC 4, ASP.NET Web API, Entity Framework 5, Async, e mais. Implementar este modelo flexível utilizando protocolos padrão da web - como OAuth, JSON e APIs REST - que permitem aos desenvolvedores reutilizar habilidades e ferramentas, facilmente integrando o SharePoint com arquiteturas Web e arquiteturas para aplicações móveis. Um vídeo da minha palestra + demos está disponível para assistir on-line (em Inglês): Na palestra eu mostrei como construir uma aplicação a partir do zero - ela mostrou como é fácil construir soluções usando a nova aplicação SharePoint, e destacou um cenário web + workflow + móvel que integra o SharePoint com código hospedado na Windows Azure (totalmente construído usando o Visual Studio 2012 e ASP.NET 4.5 - incluindo MVC e Web API). O novo Modelo de Aplicações para Nuvem do SharePoint é algo que eu acho extremamente emocionante, e que vai tornar muito mais fácil criar aplicações SharePoint usando todo o poder da Windows Azure e do .NET Framework. Usar a Windows Azure para estender facilmente soluções baseadas em SaaS como o Office 365 é também algo muito natural e que vai oferecer um monte de ótimas oportunidades para os desenvolvedores.  Espero que ajude, - Scott P.S. Além do blog, eu também estou utilizando o Twitter para atualizações rápidas e para compartilhar links. Siga-me em: twitter.com/ScottGu Texto traduzido do post original por Leniel Macaferi.

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