Search Results

Search found 4879 results on 196 pages for 'geeks'.

Page 121/196 | < Previous Page | 117 118 119 120 121 122 123 124 125 126 127 128  | Next Page >

  • Ad-hoc String Manipulation With Visual Studio

    - by Liam McLennan
    Visual studio supports relatively advanced string manipulation via the ‘Quick Replace’ dialog. Today I had a requirement to modify some html, replacing line breaks with unordered list items. For example, I need to convert: Infrastructure<br/> Energy<br/> Industrial development<br/> Urban growth<br/> Water<br/> Food security<br/> to: <li>Infrastructure</li> <li>Energy</li> <li>Industrial development</li> <li>Urban growth</li> <li>Water</li> <li>Food security</li> This cannot be done with a simple search-and-replace but it can be done using the Quick Replace regular expression support. To use regular expressions expand ‘Find Options’, check ‘Use:’ and select ‘Regular Expressions’ Typically, Visual Studio regular expressions use a different syntax to every other regular expression engine. We need to use a capturing group to grab the text of each line so that it can be included in the replacement. The syntax for a capturing group is to replace the part of the expression to be captured with { and }. So my regular expression: {.*}\<br/\> means capture all the characters before <br/>. Note that < and > have to be escaped with \. In the replacement expression we can use \1 to insert the previously captured text. If the search expression had a second capturing group then its text would be available in \2 and so on. Visual Studio’s quick replace feature can be scoped to a selection, the current document, all open documents or every document in the current solution.

    Read the article

  • Update Since Microsoft/PSC Office Open XML Case Study

    - by Tim Murphy
    In 2009 Microsoft released a case study about a project that we had done using the OOXML SDK 1.0 for Research Directors Inc.  Since that time Microsoft has released version 2.0 of the SDK and PSC has done significant development with it.  Below are some of the mile stones we have reached since the original case study. At the time of the original case study two report types had been automated to output as PowerPoint presentations.  Now that the all the main products have been delivered we have added three reports with Word document outputs and five more reports with PowerPoint outputs. One improvement we made over the original application was to create a PowerPoint Add-In which allows the users to tag a slide.  These tags along with the strongly typed SDK 2.0 allows for the code to use LINQ to easily search for slides in the template files.  This allows for a more flexible architecture base on assembling a presentation from copied slide extracted from the template. The new library we created also enabled us to create two new Word based reports in two weeks.  The library we created abstracts the generation of the documents from the business logic and the data retrieval.  The key to this is the mark up.  Content Controls are a good method for identifying sections of a template to be modified or replaced.  Join this with the concept of all data being generically either scalar or two dimensional and the code becomes more generic. In the end we found the OOXML SDK 2.0 to be a great tool for accelerating document generation development and creating happy clients.  del.icio.us Tags: PSC Group,OOXML,Case Study,Office Open XML,Word,PowerPoint

    Read the article

  • Top 10 Vulnerabilidades de Seguridad en el WEB.CONFIG- PARTE 1

    - by Jason Ulloa
    Durante estos post, mostraré los 10 problemas o errores de configuración en el web.config que provocan grandes vulnerabilidades en las aplicaciones. Estos errores, en su mayoría vienen dados por desconocimiento a fondo del manejo de las secciones de configuración de nuestras aplicaciones. En esta primera parte, veremos los primeros 5 de ellos. 1. El modo Custom Errors Este es el primero de nuestra lista, ya que, será uno de los que casi siempre habilitemos cuando estamos desarrollando una aplicación web y que es de mucho cuidado. Una etiqueta común y vulnerable de esta configuración sería <configuration> <system.web> <customErrors mode="Off">   Una forma de corregir la vulnerabilidad que se expone a continuación sería cambiando la etiqueta por <configuration> <system.web> <customErrors mode="RemoteOnly">

    Read the article

  • Sub-Select to Delimited List in T-SQL

    - by Doug Lampe
    The following transact-SQL statement can be used with Microsoft SQL Server to create a delimited list from a sub-query.  In this case the delimiter is a comma. SELECT Left(item,LEN(item)-1)as delimited_list FROM (     select       CAST       (          (               select original_item + ','               from TABLE             where condition_field = 'value'             for xml path ('')           )   as varchar(max)      ) as item ) as temp

    Read the article

  • ASP.NET Web Roles vs ASP.NET Web Applications

    - by kaleidoscope
    The 3 differences are: References to the Windows Azure specific assemblies: Microsoft.WindowsAzure.Diagnostics, Microsoft.WindowsAzure.ServiceRuntime, and Microsoft.WindowsAzure.StorageClient Bootstrap code in the WebRole.cs/vb file that starts the DiagnosticMonitor as well as defines a default behavior of recycling the role when a configuration setting change occurs. The addition of a trace listener in the web.config file: Microsoft.WindowsAzure.Diagnostics.DiagnosticMonitorTraceListener.   Amit

    Read the article

  • Tutorials - Getting Started

    - by Rodney Vinyard
    Walkthrough: Creating And Using Ajax-Enabled Web Service http://msdn.microsoft.com/en-us/library/bb532367(v=vs.90).aspx  Getting Started with jQuery in Visual Studio 2008 http://blogs.microsoft.co.il/blogs/bursteg/archive/2009/06/05/getting-started-with-jquery-in-visual-studio-2008.aspx  jQuery Examples http://www.w3schools.com/jquery/jquery_examples.asp  Ajax Control Toolkit http://www.asp.net/ajaxlibrary/act.ashx

    Read the article

  • Design mode in Visual studio 2010 sp1 beta

    - by anirudha
    in MVC3 razor we found that their is no way to watch the design in Visual studio as well we can see aspx file by going to design mode. their is a little trick to solve this issue first is that if you have Expression web or Vs 2008 then open the file on them how see here in expression web 4 you need to add the extension .cshtml and open them as html as we open other. in Visual studio 2008 you need to add the extension .cshtml and set them open as html. well their is no big trouble if design not worked. but in some case when you need to get this issue solved this need to be work for configuration do this: Expression Web 4 > tools > application options > configure editor > click on new extension icon show in exact left put the cshtml in the window they show you and choose expression web [open as html] after that you can see the design in expression web. by default Expression web not have cshtml as known extension so you need to do that to add them because without it they never handle cshtml file and refer them to Visual studio. after setting this you  EW4 open the cshtml file as html and show you design in design mode. in Visual studio 2008 you can use same trick to solve this issue just follow this step > options > text editors > file extension put cshtml in textbox and set the option html editor from dropdown and click on add and ok this will open your cshtml file as html.

    Read the article

  • Different Not Automatically Implies Better

    - by Alois Kraus
    Originally posted on: http://geekswithblogs.net/akraus1/archive/2013/11/05/154556.aspxRecently I was digging deeper why some WCF hosted workflow application did consume quite a lot of memory although it did basically only load a xaml workflow. The first tool of choice is Process Explorer or even better Process Hacker (has more options and the best feature copy&paste does work). The three most important numbers of a process with regards to memory are Working Set, Private Working Set and Private Bytes. Working set is the currently consumed physical memory (parts can be shared between processes e.g. loaded dlls which are read only) Private Working Set is the physical memory needed by this process which is not shareable Private Bytes is the number of non shareable which is only visible in the current process (e.g. all new, malloc, VirtualAlloc calls do create private bytes) When you have a bigger workflow it can consume under 64 bit easily 500MB for a 1-2 MB xaml file. This does not look very scalable. Under 64 bit the issue is excessive private bytes consumption and not the managed heap. The picture is quite different for 32 bit which looks a bit strange but it seems that the hosted VB compiler is a lot less memory hungry under 32 bit. I did try to repro the issue with a medium sized xaml file (400KB) which does contain 1000 variables and 1000 if which can be represented by C# code like this: string Var1; string Var2; ... string Var1000; if (!String.IsNullOrEmpty(Var1) ) { Console.WriteLine(“Var1”); } if (!String.IsNullOrEmpty(Var2) ) { Console.WriteLine(“Var2”); } ....   Since WF is based on VB.NET expressions you are bound to the hosted VB.NET compiler which does result in (x64) 140 MB of private bytes which is ca. 140 KB for each if clause which is quite a lot if you think about the actually present functionality. But there is hope. .NET 4.5 does allow now C# expressions for WF which is a major step forward for all C# lovers. I did create some simple patcher to “cross compile” my xaml to C# expressions. Lets look at the result: C# Expressions VB Expressions x86 x86 On my home machine I have only 32 bit which gives you quite exactly half of the memory consumption under 64 bit. C# expressions are 10 times more memory hungry than VB.NET expressions! I wanted to do more with less memory but instead it did consume a magnitude more memory. That is surprising to say the least. The workflow does initialize in about the same time under x64 and x86 where the VB code does it in 2s whereas the C# version needs 18s. Also nearly ten times slower. That is a too high price to pay for any bigger sized xaml workflow to convert from VB.NET to C# expressions. If I do reduce the number of expressions to 500 then it does need 400MB which is about half of the memory. It seems that the cost per if does rise linear with the number of total expressions in a xaml workflow.  Expression Language Cost per IF Startup Time C# 1000 Ifs x64 1,5 MB 18s C# 500 Ifs x64 750 KB 9s VB 1000 Ifs x64 140 KB 2s VB 500 Ifs x64 70 KB 1s Now we can directly compare two MS implementations. It is clear that the VB.NET compiler uses the same underlying structure but it has much higher offset compared to the highly inefficient C# expression compiler. I have filed a connect bug here with a harsher wording about recent advances in memory consumption. The funniest thing is that one MS employee did give an Azure AppFabric demo around early 2011 which was so slow that he needed to investigate with xperf. He was after startup time and the call stacks with regards to VB.NET expression compilation were remarkably similar. In fact I only found this post by googling for parts of my call stacks. … “C# expressions will be coming soon to WF, and that will have different performance characteristics than VB” … What did he know Jan 2011 what I did no know until today? ;-). He knew that C# expression will come but that they will not be automatically have better footprint. It is about time to fix that. In its current state C# expressions are not usable for bigger workflows. That also explains the headline for today. You can cheat startup time by prestarting workflows so that the demo looks nice and snappy but it does hurt scalability a lot since you do need much more memory than necessary. I did find the stacks by enabling virtual allocation tracking within XPerf which is still the best tool out there. But first you need to look at your process to check where the memory is hiding: For the C# Expression compiler you do not need xperf. You can directly dump the managed heap and check with a profiler of your choice. But if the allocations are happening on the Private Data ( VirtualAlloc ) you can find it with xperf. There is a nice video on channel 9 explaining VirtualAlloc tracking it in greater detail. If your data allocations are on the Heap it does mean that the C/C++ runtime did create a heap for you where all malloc, new calls do allocate from it. You can enable heap tracing with xperf and full call stack support as well which is doable via xperf like it is shown also on channel 9. Or you can use WPRUI directly: To make “Heap Usage” it work you need to set for your executable the tracing flags (before you start it). For example devenv.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\devenv.exe DWORD TracingFlags 1 Do not forget to disable it after you did complete profiling the process or it will impact the startup time quite a lot. You can with xperf attach directly to a running process and collect heap allocation information from a gone wild process. Very handy if you need to find out what a process was doing which has arrived in a funny state. “VirtualAlloc usage” does work without explicitly enabling stuff for a specific process and is always on machine wide. I had issues on my Windows 7 machines with the call stack collection and the latest Windows 8.1 Performance Toolkit. I was told that WPA from Windows 8.0 should work fine but I do not want to downgrade.

    Read the article

  • Reduce weight in healthy way - Day 2

    - by krnites
    My second day of reducing weight and it seems most of the blog are correct in saying that you can reduce weight if your calorie consumption is less than what you burn. In one day I have lost 1 lbs without doing anything. My current weight is 177.4 lbs. Yesterday I ate small portion of dinner that I used to eat that also around 7 PM. Normally I eat my dinner around 10 PM and withing 2 hour of eating I go for sleep, but yesterday I ate around 7 PM and went for sleep only after 12.On my second day I have eaten noodles and 3 eggs in breakfast and sesame chicken ( I love it) and fried rice in lunch, I still have not gone for running but had plan to go for running and then swimming. I hope it will at least burn the calories that I had taken. On some site it was written that a normal men body needs around 2000 Calorie a day. So if I am eating less than 2000 calorie ( noodles + 3 eggs = 400+200, rice + sesame chicken = 1300, total = 1900) and burning around 300 calorie, my total calorie intake will be 1600 which is less than what my body needs. So most probably by tomorrow I should come under 176 lb bracket.Apart from counting the calorie that I am taking in everyday and approx number of calorie that I am burning everyday, I had also starting tracking my physical activities on my mobile. I have got a beautiful Samsung Focus S Windows 7.5 mobile. And after browsing through the market I have downloaded couple of health Apps.1. 6 Week training - this has set of exercise and lets you choose the number of sets you want to do for all exercise. Its focus on your core muscles.2. Fast food Calories - This apps has all the fast food chain listed and give the calorie count of each of the food item available on there menu. Like for Burger King's French Fries Large (Salted) contains 500 Calorie.3. Gym Pocket Guide - Contains instructions for different kind of exercise and tells a right way of doing them.4.  RunSat - kind of GPS based application. Its mark the distance you have run, shows the path you have taken on a map, total calorie burnt, laps completed. I love this apps.5. Stop Watch I also have noticed that If I am running in GYM and have television in front of me where a movie or serial is going on which I like,  I normally didn't notice the time. Most of the time running on treadmill is very boring, but if some music video is playing or some kind of sitcom is going, I can run for  a hour or half.So on day 2 I have lost 1 lbs and had learnt that calorie intake should be less then calorie burnt for a given day.

    Read the article

  • Sometimes you have to brag on your employer

    - by Mickey Gousset
    A lot of you know me as an Application Lifecycle Management MVP, and a huge proponent of ALM, TFS, and Visual Studio.  For my day job, however, I work for Infront Consulting Group, a System Center consulting and training organization.  I love what I do there, and work closely with Operations Manager, Service Manager, and Orchestrator.  And believe it or not, use a lot of ALM best practices around all of those. Infront was just recognized as a 2012 Microsoft Corporate Account Virtualization Data Center Services Partner of the Year.  This award recognizes a solution partner that has demonstrated leadership and commitment in driving Microsoft virtualization solutions in the Microsoft Corporate Account segment.  I’m very proud of Infront, and all the hard work that everyone here has put into the incredible services we provide, which lead to us winning this award.

    Read the article

  • Senior Developers vs. Junior

    - by huwyss
    I like the following quote which I found on codinghorror:[As Steve points out this is one key difference between junior and senior developers:] In the old days, seeing too much code at once quite frankly exceeded my complexity threshold, and when I had to work with it I'd typically try to rewrite it or at least comment it heavily. Today, however, I just slog through it without complaining (much). When I have a specific goal in mind and a complicated piece of code to write, I spend my time making it happen rather than telling myself stories about it [in comments].

    Read the article

  • Loosely coupled .NET Cache Provider using Dependency Injection

    - by Rhames
    I have recently been reading the excellent book “Dependency Injection in .NET”, written by Mark Seemann. I do not generally buy software development related books, as I never seem to have the time to read them, but I have found the time to read Mark’s book, and it was time well spent I think. Reading the ideas around Dependency Injection made me realise that the Cache Provider code I wrote about earlier (see http://geekswithblogs.net/Rhames/archive/2011/01/10/using-the-asp.net-cache-to-cache-data-in-a-model.aspx) could be refactored to use Dependency Injection, which should produce cleaner code. The goals are to: Separate the cache provider implementation (using the ASP.NET data cache) from the consumers (loose coupling). This will also mean that the dependency on System.Web for the cache provider does not ripple down into the layers where it is being consumed (such as the domain layer). Provide a decorator pattern to allow a consumer of the cache provider to be implemented separately from the base consumer (i.e. if we have a base repository, we can decorate this with a caching version). Although I used the term repository, in reality the cache consumer could be just about anything. Use constructor injection to provide the Dependency Injection, with a suitable DI container (I use Castle Windsor). The sample code for this post is available on github, https://github.com/RobinHames/CacheProvider.git ICacheProvider In the sample code, the key interface is ICacheProvider, which is in the domain layer. 1: using System; 2: using System.Collections.Generic; 3:   4: namespace CacheDiSample.Domain 5: { 6: public interface ICacheProvider<T> 7: { 8: T Fetch(string key, Func<T> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry); 9: IEnumerable<T> Fetch(string key, Func<IEnumerable<T>> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry); 10: } 11: }   This interface contains two methods to retrieve data from the cache, either as a single instance or as an IEnumerable. the second paramerter is of type Func<T>. This is the method used to retrieve data if nothing is found in the cache. The ASP.NET implementation of the ICacheProvider interface needs to live in a project that has a reference to system.web, typically this will be the root UI project, or it could be a separate project. The key thing is that the domain or data access layers do not need system.web references adding to them. In my sample MVC application, the CacheProvider is implemented in the UI project, in a folder called “CacheProviders”: 1: using System; 2: using System.Collections.Generic; 3: using System.Linq; 4: using System.Web; 5: using System.Web.Caching; 6: using CacheDiSample.Domain; 7:   8: namespace CacheDiSample.CacheProvider 9: { 10: public class CacheProvider<T> : ICacheProvider<T> 11: { 12: public T Fetch(string key, Func<T> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry) 13: { 14: return FetchAndCache<T>(key, retrieveData, absoluteExpiry, relativeExpiry); 15: } 16:   17: public IEnumerable<T> Fetch(string key, Func<IEnumerable<T>> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry) 18: { 19: return FetchAndCache<IEnumerable<T>>(key, retrieveData, absoluteExpiry, relativeExpiry); 20: } 21:   22: #region Helper Methods 23:   24: private U FetchAndCache<U>(string key, Func<U> retrieveData, DateTime? absoluteExpiry, TimeSpan? relativeExpiry) 25: { 26: U value; 27: if (!TryGetValue<U>(key, out value)) 28: { 29: value = retrieveData(); 30: if (!absoluteExpiry.HasValue) 31: absoluteExpiry = Cache.NoAbsoluteExpiration; 32:   33: if (!relativeExpiry.HasValue) 34: relativeExpiry = Cache.NoSlidingExpiration; 35:   36: HttpContext.Current.Cache.Insert(key, value, null, absoluteExpiry.Value, relativeExpiry.Value); 37: } 38: return value; 39: } 40:   41: private bool TryGetValue<U>(string key, out U value) 42: { 43: object cachedValue = HttpContext.Current.Cache.Get(key); 44: if (cachedValue == null) 45: { 46: value = default(U); 47: return false; 48: } 49: else 50: { 51: try 52: { 53: value = (U)cachedValue; 54: return true; 55: } 56: catch 57: { 58: value = default(U); 59: return false; 60: } 61: } 62: } 63:   64: #endregion 65:   66: } 67: }   The FetchAndCache helper method checks if the specified cache key exists, if it does not, the Func<U> retrieveData method is called, and the results are added to the cache. Using Castle Windsor to register the cache provider In the MVC UI project (my application root), Castle Windsor is used to register the CacheProvider implementation, using a Windsor Installer: 1: using Castle.MicroKernel.Registration; 2: using Castle.MicroKernel.SubSystems.Configuration; 3: using Castle.Windsor; 4:   5: using CacheDiSample.Domain; 6: using CacheDiSample.CacheProvider; 7:   8: namespace CacheDiSample.WindsorInstallers 9: { 10: public class CacheInstaller : IWindsorInstaller 11: { 12: public void Install(IWindsorContainer container, IConfigurationStore store) 13: { 14: container.Register( 15: Component.For(typeof(ICacheProvider<>)) 16: .ImplementedBy(typeof(CacheProvider<>)) 17: .LifestyleTransient()); 18: } 19: } 20: }   Note that the cache provider is registered as a open generic type. Consuming a Repository I have an existing couple of repository interfaces defined in my domain layer: IRepository.cs 1: using System; 2: using System.Collections.Generic; 3:   4: using CacheDiSample.Domain.Model; 5:   6: namespace CacheDiSample.Domain.Repositories 7: { 8: public interface IRepository<T> 9: where T : EntityBase 10: { 11: T GetById(int id); 12: IList<T> GetAll(); 13: } 14: }   IBlogRepository.cs 1: using System; 2: using CacheDiSample.Domain.Model; 3:   4: namespace CacheDiSample.Domain.Repositories 5: { 6: public interface IBlogRepository : IRepository<Blog> 7: { 8: Blog GetByName(string name); 9: } 10: }   These two repositories are implemented in the DataAccess layer, using Entity Framework to retrieve data (this is not important though). One important point is that in the BaseRepository implementation of IRepository, the methods are virtual. This will allow the decorator to override them. The BlogRepository is registered in a RepositoriesInstaller, again in the MVC UI project. 1: using Castle.MicroKernel.Registration; 2: using Castle.MicroKernel.SubSystems.Configuration; 3: using Castle.Windsor; 4:   5: using CacheDiSample.Domain.CacheDecorators; 6: using CacheDiSample.Domain.Repositories; 7: using CacheDiSample.DataAccess; 8:   9: namespace CacheDiSample.WindsorInstallers 10: { 11: public class RepositoriesInstaller : IWindsorInstaller 12: { 13: public void Install(IWindsorContainer container, IConfigurationStore store) 14: { 15: container.Register(Component.For<IBlogRepository>() 16: .ImplementedBy<BlogRepository>() 17: .LifestyleTransient() 18: .DependsOn(new 19: { 20: nameOrConnectionString = "BloggingContext" 21: })); 22: } 23: } 24: }   Now I can inject a dependency on the IBlogRepository into a consumer, such as a controller in my sample code: 1: using System; 2: using System.Collections.Generic; 3: using System.Linq; 4: using System.Web; 5: using System.Web.Mvc; 6:   7: using CacheDiSample.Domain.Repositories; 8: using CacheDiSample.Domain.Model; 9:   10: namespace CacheDiSample.Controllers 11: { 12: public class HomeController : Controller 13: { 14: private readonly IBlogRepository blogRepository; 15:   16: public HomeController(IBlogRepository blogRepository) 17: { 18: if (blogRepository == null) 19: throw new ArgumentNullException("blogRepository"); 20:   21: this.blogRepository = blogRepository; 22: } 23:   24: public ActionResult Index() 25: { 26: ViewBag.Message = "Welcome to ASP.NET MVC!"; 27:   28: var blogs = blogRepository.GetAll(); 29:   30: return View(new Models.HomeModel { Blogs = blogs }); 31: } 32:   33: public ActionResult About() 34: { 35: return View(); 36: } 37: } 38: }   Consuming the Cache Provider via a Decorator I used a Decorator pattern to consume the cache provider, this means my repositories follow the open/closed principle, as they do not require any modifications to implement the caching. It also means that my controllers do not have any knowledge of the caching taking place, as the DI container will simply inject the decorator instead of the root implementation of the repository. The first step is to implement a BlogRepository decorator, with the caching logic in it. Note that this can reside in the domain layer, as it does not require any knowledge of the data access methods. BlogRepositoryWithCaching.cs 1: using System; 2: using System.Collections.Generic; 3: using System.Linq; 4: using System.Text; 5:   6: using CacheDiSample.Domain.Model; 7: using CacheDiSample.Domain; 8: using CacheDiSample.Domain.Repositories; 9:   10: namespace CacheDiSample.Domain.CacheDecorators 11: { 12: public class BlogRepositoryWithCaching : IBlogRepository 13: { 14: // The generic cache provider, injected by DI 15: private ICacheProvider<Blog> cacheProvider; 16: // The decorated blog repository, injected by DI 17: private IBlogRepository parentBlogRepository; 18:   19: public BlogRepositoryWithCaching(IBlogRepository parentBlogRepository, ICacheProvider<Blog> cacheProvider) 20: { 21: if (parentBlogRepository == null) 22: throw new ArgumentNullException("parentBlogRepository"); 23:   24: this.parentBlogRepository = parentBlogRepository; 25:   26: if (cacheProvider == null) 27: throw new ArgumentNullException("cacheProvider"); 28:   29: this.cacheProvider = cacheProvider; 30: } 31:   32: public Blog GetByName(string name) 33: { 34: string key = string.Format("CacheDiSample.DataAccess.GetByName.{0}", name); 35: // hard code 5 minute expiry! 36: TimeSpan relativeCacheExpiry = new TimeSpan(0, 5, 0); 37: return cacheProvider.Fetch(key, () => 38: { 39: return parentBlogRepository.GetByName(name); 40: }, 41: null, relativeCacheExpiry); 42: } 43:   44: public Blog GetById(int id) 45: { 46: string key = string.Format("CacheDiSample.DataAccess.GetById.{0}", id); 47:   48: // hard code 5 minute expiry! 49: TimeSpan relativeCacheExpiry = new TimeSpan(0, 5, 0); 50: return cacheProvider.Fetch(key, () => 51: { 52: return parentBlogRepository.GetById(id); 53: }, 54: null, relativeCacheExpiry); 55: } 56:   57: public IList<Blog> GetAll() 58: { 59: string key = string.Format("CacheDiSample.DataAccess.GetAll"); 60:   61: // hard code 5 minute expiry! 62: TimeSpan relativeCacheExpiry = new TimeSpan(0, 5, 0); 63: return cacheProvider.Fetch(key, () => 64: { 65: return parentBlogRepository.GetAll(); 66: }, 67: null, relativeCacheExpiry) 68: .ToList(); 69: } 70: } 71: }   The key things in this caching repository are: I inject into the repository the ICacheProvider<Blog> implementation, via the constructor. This will make the cache provider functionality available to the repository. I inject the parent IBlogRepository implementation (which has the actual data access code), via the constructor. This will allow the methods implemented in the parent to be called if nothing is found in the cache. I override each of the methods implemented in the repository, including those implemented in the generic BaseRepository. Each override of these methods follows the same pattern. It makes a call to the CacheProvider.Fetch method, and passes in the parentBlogRepository implementation of the method as the retrieval method, to be used if nothing is present in the cache. Configuring the Caching Repository in the DI Container The final piece of the jigsaw is to tell Castle Windsor to use the BlogRepositoryWithCaching implementation of IBlogRepository, but to inject the actual Data Access implementation into this decorator. This is easily achieved by modifying the RepositoriesInstaller to use Windsor’s implicit decorator wiring: 1: using Castle.MicroKernel.Registration; 2: using Castle.MicroKernel.SubSystems.Configuration; 3: using Castle.Windsor; 4:   5: using CacheDiSample.Domain.CacheDecorators; 6: using CacheDiSample.Domain.Repositories; 7: using CacheDiSample.DataAccess; 8:   9: namespace CacheDiSample.WindsorInstallers 10: { 11: public class RepositoriesInstaller : IWindsorInstaller 12: { 13: public void Install(IWindsorContainer container, IConfigurationStore store) 14: { 15:   16: // Use Castle Windsor implicit wiring for the block repository decorator 17: // Register the outermost decorator first 18: container.Register(Component.For<IBlogRepository>() 19: .ImplementedBy<BlogRepositoryWithCaching>() 20: .LifestyleTransient()); 21: // Next register the IBlogRepository inmplementation to inject into the outer decorator 22: container.Register(Component.For<IBlogRepository>() 23: .ImplementedBy<BlogRepository>() 24: .LifestyleTransient() 25: .DependsOn(new 26: { 27: nameOrConnectionString = "BloggingContext" 28: })); 29: } 30: } 31: }   This is all that is needed. Now if the consumer of the repository makes a call to the repositories method, it will be routed via the caching mechanism. You can test this by stepping through the code, and seeing that the DataAccess.BlogRepository code is only called if there is no data in the cache, or this has expired. The next step is to add the SQL Cache Dependency support into this pattern, this will be a future post.

    Read the article

  • A little SQL tip for C# developers

    - by MikeParks
    The other day at work I came across a handy little block of SQL code from Jeremiah Clark's blog. It's pretty simple logic but through the mind of a C# developer making some quick DB updates, seems to me that it's more likely to end up writing out the code in Solution 1 instead of Solution 2 below to solve the problem. Basically, I needed to check and see if a specific record existed in Table1. If it does exist, then update that record, otherwise insert a new record into Table1. Solution 1: IF EXISTS (SELECT * FROM Table1 WHERE Column1='SomeValue')     UPDATE Table1 SET (...) WHERE Column1='SomeValue' ELSE     INSERT INTO Table1 VALUES (...) Solution 2: UPDATE Table1 SET (...) WHERE Column1='SomeValue' IF @@ROWCOUNT=0     INSERT INTO Table1 VALUES (...)         As Jeremiah explains, they both accomplish the same thing but from a performance standpoint, Solution 2 is the better way to go (saved table/index scan). Just wanted to throw this small tip out there. Thanks! - Mike

    Read the article

  • What Can We Learn About Software Security by Going to the Gym

    - by Nick Harrison
    There was a recent rash of car break-ins at the gym. Not an epidemic by any stretch, probably 4 or 5, but still... My gym used to allow you to hang your keys from a peg board at the front desk. This way you could come to the gym dressed to work out, lock your valuables in your car, and not have anything to worry about. Ignorance is bliss. The problem was that anyone who wanted to could go pick up your car keys, click the unlock button and find your car. Once there, they could rummage through your stuff and then walk back in and finish their workout as if nothing had happened. The people doing this were a little smatter then the average thief and would swipe some but not all of your cash leaving everything else in place. Most thieves would steal the whole car and be busted more quickly. The victims were unaware that anything had happened for several days. Fortunately, once the victims realized what had happened, the gym was still able to pull security tapes and find out who was misbehaving. All of the bad guys were busted, and everyone can now breathe a sigh of relieve. It is once again safe to go to the gym. Except there was still a fundamental problem. Putting your keys on a peg board by the front door is just asking for bad things to happen. One person got busted exploiting this security flaw. Others can still be exploiting it. In fact, others may well have been exploiting it and simply never got caught. How long would it take you to realize that $10 was missing from your wallet, if everything else was there? How would you even know when it went missing? Would you go to the front desk and even bother to ask them to review security tapes if you were only missing a small amount. Once highlighted, it is easy to see how commonly such vulnerability may have been exploited. So the gym did the very reasonable precaution of removing the peg board. To me the most shocking part of this story is the resulting uproar from gym members losing the convenient key peg. How dare they remove the trusted peg board? How can I work out now, I have to carry my keys from machine to machine? How can I enjoy my workout with this added inconvenience? This all happened a couple of weeks ago, and some people are still complaining. In light of the recent high profile hacking, there are a couple of parallels that can be drawn. Many web sites are riddled with vulnerabilities are crazy and easily exploitable as leaving your car keys by the front door while you work out. No one ever considered thanking the people who were swiping these keys for pointing out the vulnerability. Without a hesitation, they had their gym memberships revoked and are awaiting prosecution. The gym did recognize the vulnerability for what it is, and closed up that attack vector. What can we learn from this? Monitoring and logging will not prevent a crime but they will allow us to identify that a crime took place and may help track down who did it. Once we find a security weakness, we need to eliminate it. We may never identify and eliminate all security weaknesses, but we cannot allow well known vulnerabilities to persist in our system. In our case, we are not likely to meet resistance from end users. We are more likely to meet resistance from stake holders, product owners, keeper of schedules and budgets. We may meet resistance from integration partners, co workers, and third party vendors. Regardless of the source, we will see resistance, but the weakness needs to be dealt with. There is no need to glorify a cracker for bringing to light a security weakness. Regardless of their claimed motives, they are not heroes. There is also no point in wasting time defending weaknesses once they are identified. Deal with the weakness and move on. In may be embarrassing to find security weaknesses in our systems, but it is even more embarrassing to continue ignoring them. Even if it is unpopular, we need to seek out security weaknesses and eliminate them when we find them. http://www.sans.org has put together the Common Weakness Enumeration http://cwe.mitre.org/ which lists out common weaknesses. The site navigation takes a little getting used to, but there is a treasure trove here. Here is the detail page for SQL Injection. It clearly states how this can be exploited, in case anyone doubts that the weakness should be taken seriously, and more importantly how to mitigate the risk.

    Read the article

  • Have you used nDepend?

    - by Nick Harrison
    Have you Used NDepend? I have often wanted to use it, but never spent the money on it.   I have developed many tools that try to do pieces of what NDepend does, but never with as much success as they reach. Put simply, it is a tool that will allow you to udnerstand and monitor the architecture of your software, and it does it in some pretty amazing ways. One of the most impressive features is something that they call Code Query Language.   It allows you to write queries very similar to SQL to track the performance of various software metrics and use this to identify areas that are out of compliance with your standards and architecture. For instance, once you have analyzed your project, you can write queries such as : SELECT METHODS WHERE IsPublic AND CouldBePrivate  You can also set up such queries to provide warnings if there are records returned.    You can incorporae this into your daily build and compare build against build. There are over 82 metrics included to allow you to view your code in a variety of angles. I have often advocated for a "Code Inventory" database to track the state of software and the ROI on software investments.    This tool alone will take you about 90% of the way there. If you are not using it yet,  I strongly recommend that you do!

    Read the article

  • SharePoint 2010 Hosting :: How to Enable Office Web Apps on SharePoint 2010

    - by mbridge
    Office Web App is the online version of Microsoft Office 2010 which is very helpful if you are going to use SharePoint 2010 in your organization as it allows you to do basic editing of word document without installing the Office Suite in the client machine. Prerequisites : - Microsoft Server 2008 R2 - Microsoft SharePoint Server 2010 or Microsoft SharePoint Foundation 2010 - Microsoft Office Web Apps. If you have installed all the above products, just follow this steps: 1. Go to Central Administration > Click on Manage Service Application. 2. All the menus are not displayed in ribbon Menu format which was first introduced in Office 2007. Click on New > Word Viewing Services ( You can choose PowerPoint or Excel also, steps are same ). This will open a pop window. Adding Services for Office Web Apps 3. Give a Proper Name which can have your companies or project name. 4. Under Application Pool select : SharePoint Web Services Default. 5. Next keep the check box checked which says : Add this service application’s proxy to the farm’s default proxy list. Click Ok Adding Word Viewer as Service Application Office Web Apps as Services in Sharepoint 2010 6. This will install all the Office Web App services required. You can see the name as you gave in the above step. How to Activate Office Web Apps in Site Collection? 1. Go to the site for which you want to activate this feature. 2. Click on Site Action > Site Settings > Site Collection Administrator > Site Collection Features 3. Activate Office Web Apps. Activate Office Web Apps Feature in Site Collection How to make sure Office Web Apps is working for your site collection? 1. Locate any office document you have and click on the smart menu which appears when you hover your mouse on it. Dont double-click as this will launch the document in Office Client if its installed. This feature can be changed. 2. If you see View or Edit in Browser as menu item, your Office Web Apps is configured correctly. View Edit Office Document in Browser Editing Office Document in Browser Another post related SharePoint 2010: 1. How to Configure SharePoint Foundation 2010 for SharePoint Workspace 2010 2. Integrating SharePoint 2010 and SQL 2008 R2

    Read the article

  • Stop trying to be perfect

    - by Kyle Burns
    Yes, Bob is my uncle too.  I also think the points in the Manifesto for Software Craftsmanship (manifesto.softwarecraftsmanship.org) are all great.  What amazes me is that tend to confuse the term “well crafted” with “perfect”.  I'm about to say something that will make Quality Assurance managers and many development types as well until you think about it as a craftsman – “Stop trying to be perfect”. Now let me explain what I mean.  Building software, as with building almost anything, often involves a series of trade-offs where either one undesired characteristic is accepted as necessary to achieve another desired one (or maybe stave off one that is even less desirable) or a desirable characteristic is sacrificed for the same reasons.  This implies that perfection itself is unattainable.  What is attainable is “sufficient” and I think that this really goes to the heart both of what people are trying to do with Agile and with the craftsmanship movement.  Simply put, sufficient software drives the greatest business value.   I've been in many meetings where “how can we keep anything from ever going wrong” has become the thing that holds us in analysis paralysis.  I've also been the guy trying way too hard to perfect some function to make sure that every edge case is accounted for.  Somewhere in there, something a drill instructor said while I was in boot camp occurred to me.  In response to being asked a question by another recruit having to do with some edge case (I can barely remember the context), he said “What if grasshoppers had machine guns?  Would the birds still **** with them?”  It sounds funny, but there's a lot of wisdom in those words.   “Sufficient” is different for every situation and it’s important to understand what sufficient means in the context of the work you’re doing.  If I’m writing a timesheet application (and please shoot me if I am), I’m going to have a much higher tolerance for imperfection than if you’re writing software to control life support systems on spacecraft.  I’m also likely to have less need for high volume performance than if you’re writing software to control stock trading transactions.   I’d encourage anyone who has read this far to instead of trying to be perfect, try to create software that is sufficient in every way.  If you’re working to make a component that is sufficient “better”, ask yourself if there is any component left that is not yet sufficient.  If the answer is “yes” you’re working on the wrong thing and need to adjust.  If the answer is “no”, why aren’t you shipping and delivering business value?

    Read the article

  • Yippy &ndash; the F# MVVM Pattern

    - by MarkPearl
    I did a recent post on implementing WPF with F#. Today I would like to expand on this posting to give a simple implementation of the MVVM pattern in F#. A good read about this topic can also be found on Dean Chalk’s blog although my example of the pattern is possibly simpler. With the MVVM pattern one typically has 3 segments, the view, viewmodel and model. With the beauty of WPF binding one is able to link the state based viewmodel to the view. In my implementation I have kept the same principles. I have a view (MainView.xaml), and and a ViewModel (MainViewModel.fs).     What I would really like to illustrate in this posting is the binding between the View and the ViewModel so I am going to jump to that… In Program.fs I have the following code… module Program open System open System.Windows open System.Windows.Controls open System.Windows.Markup open myViewModels // Create the View and bind it to the View Model let myView = Application.LoadComponent(new System.Uri("/FSharpWPF;component/MainView.xaml", System.UriKind.Relative)) :?> Window myView.DataContext <- new MainViewModel() :> obj // Application Entry point [<STAThread>] [<EntryPoint>] let main(_) = (new Application()).Run(myView) You can see that I have simply created the view (myView) and then created an instance of my viewmodel (MainViewModel) and then bound it to the data context with the code… myView.DataContext <- new MainViewModel() :> obj If I have a look at my viewmodel (MainViewModel) it looks like this… module myViewModels open System open System.Windows open System.Windows.Input open System.ComponentModel open ViewModelBase type MainViewModel() = // private variables let mutable _title = "Bound Data to Textbox" // public properties member x.Title with get() = _title and set(v) = _title <- v // public commands member x.MyCommand = new FuncCommand ( (fun d -> true), (fun e -> x.ShowMessage) ) // public methods member public x.ShowMessage = let msg = MessageBox.Show(x.Title) () I have exposed a few things, namely a property called Title that is mutable, a command and a method called ShowMessage that simply pops up a message box when called. If I then look at my view which I have created in xaml (MainView.xaml) it looks as follows… <Window xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" Title="F# WPF MVVM" Height="350" Width="525"> <Grid> <Grid.RowDefinitions> <RowDefinition Height="Auto"/> <RowDefinition Height="Auto"/> <RowDefinition Height="*"/> </Grid.RowDefinitions> <TextBox Text="{Binding Path=Title, Mode=TwoWay}" Grid.Row="0"/> <Button Command="{Binding MyCommand}" Grid.Row="1"> <TextBlock Text="Click Me"/> </Button> </Grid> </Window>   It is also very simple. It has a button that’s command is bound to the MyCommand and a textbox that has its text bound to the Title property. One other module that I have created is my ViewModelBase. Right now it is used to store my commanding function but I would look to expand on it at a later stage to implement other commonly used functions… module ViewModelBase open System open System.Windows open System.Windows.Input open System.ComponentModel type FuncCommand (canExec:(obj -> bool),doExec:(obj -> unit)) = let cecEvent = new DelegateEvent<EventHandler>() interface ICommand with [<CLIEvent>] member x.CanExecuteChanged = cecEvent.Publish member x.CanExecute arg = canExec(arg) member x.Execute arg = doExec(arg) Put this all together and you have a basic project that implements the MVVM pattern in F#. For me this is quite exciting as it turned out to be a lot simpler to do than I originally thought possible. Also because I have my view in XAML I can use the XAML designer to design forms in F# which I believe is a much cleaner way to go rather than implementing it all in code. Finally if I look at my viewmodel code, it is actually quite clean and compact…

    Read the article

  • Green (Screen) Computing

    - by onefloridacoder
    I recently was given an assignment to create a UX where a user could use the up and down arrow keys, as well as the tab and enter keys to move through a Silverlight datagrid that is going be used as part of a high throughput data entry UI. And to be honest, I’ve not trapped key codes since I coded JavaScript a few years ago.  Although the frameworks I’m using made it easy, it wasn’t without some trial and error.    The other thing that bothered me was that the customer tossed this into the use case as they were delivering the use case.  Fine.  I’ll take a whack at anything and beat up myself and beg (I’m not beyond begging for help) the community for help to get something done if I have to. It wasn’t as bad as I thought and I thought I would hopefully save someone a few keystrokes if you wanted to build a green screen for your customer.   Here’s the ValueConverter to handle changing the strings to decimals and then back again.  The value is a nullable valuetype so there are few extra steps to take.  Usually the “ConvertBack()” method doesn’t get addressed but in this case we have two-way binding and the converter needs to ensure that if the user doesn’t enter a value it will remain null when the value is reapplied to the model object’s setter.  1: using System; 2: using System.Windows.Data; 3: using System.Globalization; 4:  5: public class NullableDecimalToStringConverter : IValueConverter 6: { 7: public object Convert(object value, Type targetType, object parameter, System.Globalization.CultureInfo culture) 8: { 9: if (!(((decimal?)value).HasValue)) 10: { 11: return (decimal?)null; 12: } 13: if (!(value is decimal)) 14: { 15: throw new ArgumentException("The value must be of type decimal"); 16: } 17:  18: NumberFormatInfo nfi = culture.NumberFormat; 19: nfi.NumberDecimalDigits = 4; 20:  21: return ((decimal)value).ToString("N", nfi); 22: } 23:  24: public object ConvertBack(object value, Type targetType, object parameter, System.Globalization.CultureInfo culture) 25: { 26: decimal nullableDecimal; 27: decimal.TryParse(value.ToString(), out nullableDecimal); 28:  29: return nullableDecimal == 0 ? null : nullableDecimal.ToString(); 30: } 31: }            The ConvertBack() method uses TryParse to create a value from the incoming string so if the parse fails, we get a null value back, which is what we would expect.  But while I was testing I realized that if the user types something like “2..4” instead of “2.4”, TryParse will fail and still return a null.  The user is getting “puuu-lenty” of eye-candy to ensure they know how many values are affected in this particular view. Here’s the XAML code.   This is the simple part, we just have a DataGrid with one column here that’s bound to the the appropriate ViewModel property with the Converter referenced as well. 1: <data:DataGridTextColumn 2: Header="On-Hand" 3: Binding="{Binding Quantity, 4: Mode=TwoWay, 5: Converter={StaticResource DecimalToStringConverter}}" 6: IsReadOnly="False" /> Nothing too magical here.  Just some XAML to hook things up.   Here’s the code behind that’s handling the DataGridKeyup event.  These are wired to a local/private method but could be converted to something the ViewModel could use, but I just need to get this working for now. 1: // Wire up happens in the constructor 2: this.PicDataGrid.KeyUp += (s, e) => this.HandleKeyUp(e);   1: // DataGrid.BeginEdit fires when DataGrid.KeyUp fires. 2: private void HandleKeyUp(KeyEventArgs args) 3: { 4: if (args.Key == Key.Down || 5: args.Key == Key.Up || 6: args.Key == Key.Tab || 7: args.Key == Key.Enter ) 8: { 9: this.PicDataGrid.BeginEdit(); 10: } 11: }   And that’s it.  The ValueConverter was the biggest problem starting out because I was using an existing converter that didn’t take nullable value types into account.   Once the converter was passing back the appropriate value (null, “#.####”) the grid cell(s) and the model objects started working as I needed them to. HTH.

    Read the article

  • Edd strikes again &ndash; IronRuby for Rubyists on InfoQ

    - by Eric Nelson
    Colleague, friend and generally top guy on IronRuby Edd Morgan has just been published over on InfoQ. To wet the appetite… a snippet or three. IronRuby for Rubyists IronRuby is Microsoft's implementation of the Ruby language we all know and love with the added bonus of interoperability with the .NET framework — the Iron in the name is actually an acronym for 'Implementation running on .NET'. It's supported by the .NET Common Language Runtime as well as, albeit unofficially, the Mono project. You'd be forgiven for harbouring some question in your mind about running a dynamic language such as Ruby atop the CLR - that's where the DLR (Dynamic Language Runtime) comes in. The DLR is Microsoft's way of providing dynamic language capability on top of the CLR. Both IronRuby and the DLR are, as part of Microsoft's commitment to open source software, available as part of the Microsoft Public License on GitHub and CodePlex respectively… And Metaprogramming with IronRuby The art and science of metaprogramming — especially in Ruby, where it's an absolute joy — is something that could very easily span an entire article. As you would hope, IronRuby code is fully able to manipulate itself allowing you to bend your classes to your whim just as you would expect with a good dynamic language… And Riding the irails? So let's get to the point. I think it's a solid bet to make that a large proportion of Ruby programmers are familiar with the Rails framework - perhaps it's even safe to assume that most were first led to the Ruby language by the siren song of the Rails framework itself. Long story short, IronRuby is compatible enough to run your Rails app… Now… get yourself over to the full article and also check out some of Edds other work below. Related Links: 5 Steps to getting started with IronRuby Mini Book Review of IronRuby Unleashed by Shay Friedman Guest Post: Using IronRuby and .NET to produce the ‘Hello World of WPF’ – also by Edd Getting PhP and Ruby working on Windows Azure and SQL Azure Guest Post: What's IronRuby, and how do I put it on Rails? – also by Edd

    Read the article

  • Building an MVC application using QuickBooks

    - by dataintegration
    RSSBus ADO.NET Providers can be used from many tools and IDEs. In this article we show how to connect to QuickBooks from an MVC3 project using the RSSBus ADO.NET Provider for QuickBooks. Although this example uses the QuickBooks Data Provider, the same process can be used with any of our ADO.NET Providers. Creating the Model Step 1: Download and install the QuickBooks Data Provider from RSSBus. Step 2: Create a new MVC3 project in Visual Studio. Add a data model to the Models folder using the ADO.NET Entity Data Model wizard. Step 3: Create a new RSSBus QuickBooks Data Source by clicking "New Connection", specify the connection string options, and click Next. Step 4: Select all the tables and views you need, and click Finish to create the data model. Step 5: Right click on the entity diagram and select 'Add Code Generation Item'. Choose the 'ADO.NET DbContext Generator'. Creating the Controller and the Views Step 6: Add a new controller to the Controllers folder. Give it a meaningful name, such as ReceivePaymentsController. Also, make sure the template selected is 'Controller with empty read/write actions'. Before adding new methods to the Controller, create views for your model. We will add the List, Create, and Delete views. Step 7: Right click on the Views folder and go to Add -> View. Here create a new view for each: List, Create, and Delete templates. Make sure to also associate your Model with the new views. Step 10: Now that the views are ready, go back and edit the RecievePayment controller. Update your code to handle the Index, Create, and Delete methods. Sample Project We are including a sample project that shows how to use the QuickBooks Data Provider in an MVC3 application. You may download the C# project here or download the VB.NET project here. You will also need to install the QuickBooks ADO.NET Data Provider to run the demo. You can download a free trial here. To use this demo, you will also need to modify the connection string in the 'web.config'.

    Read the article

  • .Net oracle parameter order

    - by jkrebsbach
    Using the ODAC (Oracle Data Access Components) downloaded from Oracle to talk to a handfull of Oracle DBs - Was putting together my DAL to update the DB, and things weren't working as I hoped - UPDATE foo SET bar = :P_BAR WHERE bap = :P_BAP I assign my parameters - objCmd.Parameters.Add(objBap); objCmd.Parameters.Add(objBar);   Execute update command - int result = objCmd.ExecuteNonQuery() and result is zero! ...  Is my filter incorrect? SELECT count(*) FROM foo WHERE bap = :P_BAP ...result is one... Is my new value incorrect?  Am I using Char instead of Varchar somewhere and need an RTRIM?  Is there a transaction getting involved?  An error thrown and not caught? The answer: Order of parameters.   The order parameters are added to the Oracle Command object must match the order the parameters are referenced in the SQL statement.  I was adding the parameters for the WHERE clause before adding the SET value parameters, and for that reason although no error was being thrown, no value was updated either. Flip parameter collection around to match order of params in the SQL statement, and ExecuteNonQuery() is back to returning the number of rows affected.

    Read the article

  • Good Customer Service Example

    - by MightyZot
    Here’s another good customer service example for you! My wife purchased a Galaxy last week and she loves the phone.  She asked me to add it to our AT&T Microcell last night. I purchased the AT&T Microcell a couple of years ago, because cell signal out where I live sucks! Since microcells are managed on the AT&T web site, I went to the site and tried to sign in. Naturally, having not managed that microcell in a couple of years…and much to my chagrin…I discovered that I didn’t know my password OR my user ID. So, I decided to call and see if I could get my account reset that late in the day (we’re talking last night, so it was well after 7pm.) I called the technical support line, touched the appropriate numbers to navigate to microcell support, turned on my speaker phone, and prepared for the long wait. After about 45 seconds I was delighted to hear “Jeffrey” break in and ask what he could help me with. I explained that I have not managed my microcell for some time and had forgotten the user name and password.  “No problem”, he replied, and he asked me for the line I used to register the microcell. After confirming the last four digits of my IMEI number, he asked me for my wife’s number. I gave him my wife’s number and he said, “I’ve taken care of it Mr Pope. Just have her reboot her phone and you should see your microcell.” We rebooted her phone, it connected to the microcell, and voila, she was online! “Is there anything else I can help you with while I’ve got you on the line”, he said. “Nope”, I replied. “Ok, have a great night.” What made this a great customer service experience for me was that “Jeffrey” didn’t stop at giving me my user account and password, which I would probably forget anyway after setting up my wife’s new phone. Instead, he solved the real problem for me – adding my wife’s new phone to my microcell. Great job Jeffrey!

    Read the article

< Previous Page | 117 118 119 120 121 122 123 124 125 126 127 128  | Next Page >