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  • Mobile Apps: An Ongoing Revolution

    - by Steve Walker
    a guest post from Suhas Uliyar, VP Mobile Strategy, Product Management, Oracle The rise of smartphone apps have proved transformational for businesses, increasing the productivity of employees while simultaneously creating some seriously cool end user experiences. But this is a revolution that is only just beginning. Over the next few years, apps will change everything about the way enterprises work as well as overhauling the experiences of customers. The spark for this revolution is simplicity. Simplicity has already proved important for the front-end of apps, which are now often as compelling and intuitive as consumer apps. Businesses will encourage this trend, both to further increase employee productivity and to attract ‘digital natives’ (as employees and customers). With the variety of front-end development tools available already, this should be a simple mission for developers to accomplish – but front-end simplicity alone is not enough for the enterprise mobile revolution. Without the right content even the most user-friendly app is useless. Yet when it comes to integrating apps with ‘back-end’ systems to enable this content, developers often face a complex, costly and time-consuming task. Then there is security: how can developers strike a balance between complying with enterprise security policies and keeping the user experience simple? Complexity has acted as a brake on innovation, with integration and security compliance swallowing enterprise resources. This is why the simplification of integration, security and scalability is so important: it frees time and money for revolutionary innovation. The key is to put in place a complete and unified SOA integration platform that runs across the entire enterprise and enables organizations to easily integrate and connect applications across IT environments. The platform must also be capable of abstracting apps from the underlying OS and enabling a ‘write-once, run- anywhere’ capability for mobile devices - essential for BYOD environments and integrating third-party apps. Mobile Back-end-as-a-Service can also be very important in streamlining back-end integration. Mobile services offered through the cloud can simplify mobile application development with a standard approach to dealing with complex server-side programming and integration issues. This allows the business to innovate at its own pace while providing developers with a choice of tools to speed development and integration. Finally, there is security, which must be done in a way that encourages users to make the most of their mobile devices and applications. As mobile users, we want convenience and that is why we generally approve of businesses that adopt BYOD policies. Enterprises can safely encourage BYOD as they can separate, protect, and wipe corporate applications by installing a secure ‘container’ around corporate applications on any mobile device. BYOD management also means users’ personal applications and data can be kept separate from the enterprise information – giving them the confidence they need to embrace the use of their devices for corporate apps. Enterprises that place mobility at the heart of what they do will fundamentally transform their businesses and leap ahead of the competition. As businesses take to mobile platforms that simplify integration, security and scalability we will see a blossoming of innovation that will drive new levels of user convenience and create new ways of working that we are only beginning to imagine.

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  • The Other Side of XBRL

    - by john.orourke(at)oracle.com
    With the United States SEC's mandate for XBRL filings entering its third year, and impacting over 7000 additional companies in 2011, there's a lot of buzz in the industry about how companies should address the new reporting requirements.  Should they outsource the XBRL tagging process to a third party publisher, handle the process in-house with a bolt-on XBRL tool, or should they integrate XBRL tagging with the financial close and reporting process?  Oracle is recommending the latter approach, in fact  here's a link to a recent webcast that I did with CFO.com on this topic: http://www.cfo.com/webcasts/index.cfm/l_eventarchive/14548560 But production of XBRL-based filings is only half of the story. The other half is consumption of XBRL by regulators, academics, financial analysts and investors.  As I mentioned in my December article on the XBRL US conference, the feedback from these groups is that they are not really leveraging XBRL for analysis of companies due to a lack of tools and historic XBRL-based data on public companies.   The good news here is that the historic data problem is getting better as large, accelerated filers enter their third year of XBRL filings.  And the situation is getting better on the reporting and analysis tools side of the equation as well - and Oracle is leading the way. In early January, Oracle released the Oracle XBRL Extension for Oracle Database 11g.  This is a "no cost option" on top of the latest Oracle Database 11.2.0.2.0 release. With this added functionality organizations will have the ability to create one or more back-end XBRL repositories based on Oracle Database, which provide XBRL storage and query-ability with a set of XBRL-specific services.  The XBRL Extension to Oracle XML DB integrates easily with Oracle Business Intelligence Suite Enterprise Edition (OBIEE) for analytics and with interactive development environments (IDEs) and design tools for creating and editing XBRL taxonomies. The Oracle XBRL Extension to Oracle Database 11g should be attractive to regulators, stock exchanges, universities and other organizations that need to collect, analyze and disseminate XBRL-based filings.  It should also be attractive to organizations that produce XBRL filings, and need a way to store and compare their own XBRL-based financial filings to those of their peers and competitors. If you would like more information, here's a link to a web page on the Oracle Technology Network with the details about Oracle XBRL Extension for Oracle Database 11g, including data sheet, white paper, presentation, demos and other information: http://www.oracle.com/technetwork/database/features/xmldb/index-087631.html

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  • Handy Generic JQuery Functions

    - by Steve Wilkes
    I was a bit of a late-comer to the JQuery party, but now I've been using it for a while it's given me a host of options for adding extra flair to the client side of my applications. Here's a few generic JQuery functions I've written which can be used to add some neat little features to a page. Just call any of them from a document ready function. Apply JQuery Themeroller Styles to all Page Buttons   The JQuery Themeroller is a great tool for creating a theme for a site based on colours and styles for particular page elements. The JQuery.UI library then provides a set of functions which allow you to apply styles to page elements. This function applies a JQuery Themeroller style to all the buttons on a page - as well as any elements which have a button class applied to them - and then makes the mouse pointer turn into a cursor when you mouse over them: function addCursorPointerToButtons() {     $("button, input[type='submit'], input[type='button'], .button") .button().css("cursor", "pointer"); } Automatically Remove the Default Value from a Select Box   Required drop-down select boxes often have a default option which reads 'Please select...' (or something like that), but once someone has selected a value, there's no need to retain that. This function removes the default option from any select boxes on the page which have a data-val-remove-default attribute once one of the non-default options has been chosen: function removeDefaultSelectOptionOnSelect() {     $("select[data-val-remove-default='']").change(function () {         var sel = $(this);         if (sel.val() != "") { sel.children("option[value='']:first").remove(); }     }); } Automatically add a Required Label and Stars to a Form   It's pretty standard to have a little * next to required form field elements. This function adds the text * Required to the top of the first form on the page, and adds *s to any element within the form with the class editor-label and a data-val-required attribute: function addRequiredFieldLabels() {     var elements = $(".editor-label[data-val-required='']");     if (!elements.length) { return; }     var requiredString = "<div class='editor-required-key'>* Required</div>";     var prependString = "<span class='editor-required-label'> * </span>"; var firstFormOnThePage = $("form:first");     if (!firstFormOnThePage.children('div.editor-required-key').length) {         firstFormOnThePage.prepend(requiredString);     }     elements.each(function (index, value) { var formElement = $(this);         if (!formElement.children('span.editor-required-label').length) {             formElement.prepend(prependString);         }     }); } I hope those come in handy :)

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  • As a tooling/automation developer, can I be making better use of OOP?

    - by Tom Pickles
    My time as a developer (~8 yrs) has been spent creating tooling/automation of one sort or another. The tools I develop usually interface with one or more API's. These API's could be win32, WMI, VMWare, a help-desk application, LDAP, you get the picture. The apps I develop could be just to pull back data and store/report. It could be to provision groups of VM's to create live like mock environments, update a trouble ticket etc. I've been developing in .Net and I'm currently reading into design patterns and trying to think about how I can improve my skills to make better use of and increase my understanding of OOP. For example, I've never used an interface of my own making in anger (which is probably not a good thing), because I honestly cannot identify where using one would benefit later on when modifying my code. My classes are usually very specific and I don't create similar classes with similar properties/methods which could use a common interface (like perhaps a car dealership or shop application might). I generally use an n-tier approach to my apps, having a presentation layer, a business logic/manager layer which interfaces with layer(s) that make calls to the API's I'm working with. My business entities are always just method-less container objects, which I populate with data and pass back and forth between my API interfacing layer using static methods to proxy/validate between the front and the back end. My code by nature of my work, has few common components, at least from what I can see. So I'm struggling to see how I can better make use of OOP design and perhaps reusable patterns. Am I right to be concerned that I could be being smarter about how I work, or is what I'm doing now right for my line of work? Or, am I missing something fundamental in OOP? EDIT: Here is some basic code to show how my mgr and api facing layers work. I use static classes as they do not persist any data, only facilitate moving it between layers. public static class MgrClass { public static bool PowerOnVM(string VMName) { // Perform logic to validate or apply biz logic // call APIClass to do the work return APIClass.PowerOnVM(VMName); } } public static class APIClass { public static bool PowerOnVM(string VMName) { // Calls to 3rd party API to power on a virtual machine // returns true or false if was successful for example } }

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  • OpenWorld in Small Bites

    - by Kathryn Perry
    Fifty thousand attendees -- that's bigger than the cities some of us live in. Monday morning it took 20 minutes to get from Hall D in Moscone North to a conference room in Moscone South -- the crowds were crushing! A great start to a great week! Larry is as big a name as ever on the program schedule and on the Moscone stage. People were packed in Hall D and clustered around every big screen TV. He stayed on script as he laid out Oracle's SaaS, PaaS, and IaaS strategies. Every seat in Chris Leone's Fusion Apps Cloud Overview was filled on Monday morning. Oracle employees who wanted to get in were turned away. And the same thing happened in the repeat session on Wednesday. Our newest suite of apps is hot! Speaking of hot, the weather was made to order. Then it turned very San Francisco-like on Wednesday afternoon. Downright cold for those who trusted SF temps to hold in the 80's. Who did you follow on Twitter during the conference? So many voices, opinions, and convos! Great combo of social media and sharp minds. Be sure to follow @larryellison, @stevenrmiranda, and @Oracle for updates and MyPOVs. Keywords for the Apps customers at the conference were cloud, mobile, and social. Every day, every session, every speaker. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Word on the street is that OpenWorld has outgrown San Francisco -- but moving it seems unthinkable. The city isn't just a backdrop for an industry conference - it's a headliner right up there with Larry Ellison and Pearl Jam. As you can imagine, electrical outlets were in high demand at every venue. The most popular hotels and bars near Moscone designed their interiors around accessible electrical power strips. People are plenty willing to buy a drink while they grab a charge. Wednesday afternoon, 4 pm at the Four Seasons hotel. A large roomful of analysts and influencers firing questions at a panel of eight Fusion customers. Steve Miranda moderating. Good energy and a great exchange of information and confidence. Treasure Island in the dark. Eddy Vedder has an amazing voice! And Kings of Leon over delivered on people's expectations. It was cold. It was windy. It was very fun. One analyst said it's the best customer appreciation party in the industry. 

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  • How to move a website and domain name without experiencing downtime for emails or site?

    - by user4842
    Okay, I have a pretty complex problem, so I'll get right to it. I'm a designer who built a new website for my client. Their old site is hosted at GoDaddy, as well as their email. Problem is, the guy who built the original site decided to put the original domain name and hosting under HIS personal GoDaddy account. Well, that turned out to be a bad move for several reasons. Here's how it's all tied together. The original domain name, www.domainoriginal.com, was actually purchased at Network Solutions. The original web designer pointed the nameservers from Network Solutions to his GoDaddy account, where the email and hosting is setup. The new domain name, www.domainnew.com, was purchased under a new and separate GoDaddy account belonging to the company, and the new website was built under a 3rd party platform (Big Commerce). So, the www.domainnew.com is already pointed to the new website using A records at new GoDaddy account. All is fine there. However, they still need www.domainoriginal.com to point to the NEW website as well. (The old one can simply be deleted, it is NOT important). AND, they want to keep their old email addresses intact and working as well, but under the NEW GoDaddy account. Obviously, I have no DNS control at Network Solutions, and I have no idea what kind of control I have at GoDaddy under the old account because the web designer will not let me see inside his account. But, he and GoDaddy both tell me nothing can be done other than to repoint the nameservers to Network Solutions, and then repoint the A record to my new website, www.domainnew.com, and point the MX Records to GoDaddy. I'm told the downtime would be 24-48 hours if I do this. Ideally, we'd like to do a domain name transfer and get www.domainoriginal.com in the new GoDaddy account created by the company. But, I'm told this could take up to 7 days. Does this mean the site and email will be down for 7 days? And any emails sent during this time, would they be lost forever? If I do this, how long could I expect the site and email to go down? And, will the emails be permanently lost? I've gotten different answers from everybody at GoDaddy so I kind of don't trust them anymore... Any help would be greatly appreciated Thanks, Tyson

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  • Are we ready for the Cloud computing era?

    - by andrewkatumba
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} "Elite?" developer circles are abuzz with the notion of Cloud computing . The increasing bandwidth, the desire for faster and leaner operations and ofcourse the need for outsourcing non core it related business requirements e.g wordprocessing, spreadsheets, data backups. In strolls Chrome OS (am sure other similar OSes will join with their own wagons for us to jump on), offering just that, internet based services(more like a repository of), quick efficient and "reliable" and for the most part cheap and often time even free! And we all go rhapsodic!  It boils down to the age old dilemma, "if the cops are so busy protecting us then who will protect them" (even the folks back at Hollywood keep us reminded)! Who is going to ensure that these internet based services do not go down(either intentionally or by some malicious third party) leading to a multinational colossal disaster .At the risk of sounding pessimistic,  IT IS NOT AN ISSUE OF TRUST, this is but a mere case of Murphy's Law!  What then? Should the "cloud" be trusted to this extent at this time?  This is an era where challenges are rapidly solved with lightning promptness to "beat the competition", my hope is that our solutions are not just creating problems that we may not be able to solve!  Keeping my ear on the Ground.

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  • Paranoid management, contractor checking work [closed]

    - by user833345
    Just wanted to get some opinions and experiences on an issue I'm having at work. First, a little background. I've been working at a company for some time (past any probation periods) and rewriting a horrendous system. No tests, incomplete and broken functionality everywhere, enough copypasta to feed a small village, redundant code, more unused SQL tables than used ones and terrible performance. I've never seen such bad code, pretty much all of it is worthy of being posted on TheDailyWTF. The company has been operating for a number of years and have had a string of bad developers working on this system. I made a call on rewriting instead of refactoring since I judged it to be less work overall and decided that the result will address the requirements more appropriately, since the central requirement is to have a future-proof system for the next decade with plenty of room to scale up. Refactoring would have entailed untangling a huge ball of yarn and at the same time integrating it with a proper foundation or building a foundation from scratch. I've introduced the latest spiffy framework, unit & functional testing, CI, a bug tracker and agile workflow to the environment. I've fixed most of the performance issues of the old system (there were no indexes on any of the tables, for example). I've created an automated deployment process for the old system. The CTO has been maintaining the old system while I have been building the new one and he has been advising management that everything is being done as per best practices. However, management is hiring a contractor to come in and verify my work. In my experience, this is unprecedented. I can understand their reasoning to an extent, since they've had bad luck in the past, but can't help but feel somewhat offended at the fact that they distrust two senior developers who have been working with them for some time enough that a third party is being brought in. And it's not just me who is under watch - people's emails are constantly checked, someone had a remote desktop application installed on their computer of which I was asked to check the usage logs to try to determine if they were stealing sensitive data and there are CCTV cameras in one of the rooms. It's the first time I've decided to disable my Skype history at work. Am I right to feel indignant here? Has anyone else ever encountered such a situation? If so, how did it work out in the end? Was it worth sticking around? Should I just find another job?

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  • How to manage a Closed Source High-Risk Project?

    - by abel
    I am currently planning to develop a J2EE website and wish to bring in 1 developer and 1 web designer to assist me. The project is a financial app with a niche market. I plan to keep the source closed . However, I fear that my would-be employees could easily copy the codebase and use it /sell it to a third party especially when they switch jobs. The app development will take 4-6months and perhaps more and I may have to bring in people after the app goes live. How do I keep the source to myself. Are there techniques companies use to guard their source. I foresee disabling pendrives and dvd writers on my development machines, but uploading data or attaching the code in one's mail would still be possible. My question is incomplete. But programmers who have been in my situation, please advice. How should I go about this? Building a team, maintaining code-secrecy,etc. I am looking forward to sign a secrecy contract with the employees if needed too. (Please add relevant tags) Update Thank you for all the answers. I certainly won't be disabling all USB ports and DVD writers now. But I think I should be logging activity(How exactly should I do that?) I am wary of scalpers who would join and then run off with the existing code. I haven't met any, but I have been advised to be wary of them. I would include a secrecy clause, but given this is a startup with almost no funding and in a highly competitive business niche with bigger players in the field, I doubt I would be able to detect or pursue any scalpers. How do I hire people I trust, when I don't know them personally. Their resume will be helpful but otherwise trust will develop only with time. But finally even if they do run away with the code, it is service that matters after the sale is made. So I am not really worried for the long term.

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  • Problem upgrading 11.04

    - by Krazy_Kaos
    I've been trying to upgrade my ubuntu 11.04 desktop computer, but when I click on the ugrade button: I get this error: I've tryied to change my repositories, but it changes nothing in the error((on the "setting new software channel"). Can someone point me in the right direction? This is my sources.list: # deb http://ppa.launchpad.net/ailurus/ppa/ubuntu karmic main # disabled on upgrade to karmic # deb-src http://ppa.launchpad.net/ailurus/ppa/ubuntu karmic main # disabled on upgrade to karmic # deb cdrom:[Ubuntu 9.04 _Jaunty Jackalope_ - Release i386 (20090421.3)]/ jaunty main restricted # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to # newer versions of the distribution. deb http://us.archive.ubuntu.com/ubuntu/ natty main restricted multiverse universe ## Major bug fix updates produced after the final release of the ## distribution. deb http://us.archive.ubuntu.com/ubuntu/ natty-updates main restricted multiverse universe ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. ## Uncomment the following two lines to add software from the 'backports' ## repository. ## N.B. software from this repository may not have been tested as ## extensively as that contained in the main release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. deb-src http://pt.archive.ubuntu.com/ubuntu/ jaunty-backports main restricted universe multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. ## This software is not part of Ubuntu, but is offered by Canonical and the ## respective vendors as a service to Ubuntu users. deb http://archive.canonical.com/ubuntu natty partner deb-src http://archive.canonical.com/ubuntu natty partner deb http://us.archive.ubuntu.com/ubuntu/ natty-security main restricted multiverse universe deb http://us.archive.ubuntu.com/ubuntu/ natty-proposed restricted main multiverse universe # deb http://deb.torproject.org/torproject.org karmic main # disabled on upgrade to maverick # deb-src http://deb.torproject.org/torproject.org karmic main # disabled on upgrade to maverick deb http://extras.ubuntu.com/ubuntu natty main #Third party developers repository

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  • Current State EA: Focus on the Integration!!!

    - by Eric A. Stephens
    A recent project has me at the front end of a large implementation effort covering multiple software components. In addition to the challenges of integrating 15-20 separate and new software components there is the challenge of integrating the portfolio into an existing environment. Like other clients I've worked with and other environments I've worked in for many years, this is typical. The applications are undocumented and under patched leading to a mystery for any architect leading change.  We can boil down most architecture development methodologies (ADM) into first understanding the current/baseline state and then envisioning one or more future states. Many pundits emphasize the need to focus on the future/target states. I agree since enterprise architecture (EA) is about where you are going and not so much where you have been. But to be effective in the future, I contend some focused time needs to be spent on the current state. And specifically on the integration. Integration is always the difficult part of a project (I might put it more coarsely at a cocktail party). While I don't have a case study, my anecdotal experience suggests poorly integrated application portfolios tend to cost more to operate and create entropy when trying to respond to new changes and opportunities. In the aforementioned project, I was able to get one of our EAs assigned to focus on just integration almost immediately. While we're still early in the process, this EA is uncovering all sorts of information that will greatly assist our future state planning for this solution. This information is driving early decision making that we anticipate will accelerate our efforts moving forward. #next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; } #next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; } #next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; } #next_pages_container { width: 5px; hight: 5px; position: absolute; top: -100px; left: -100px; z-index: 2147483647 !important; }

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  • Announcing Key Functional White Papers for SIM and ReIM

    - by Oracle Retail Documentation Team
    Oracle Retail has published two new documents on My Oracle Support (https://support.oracle.com)  that provide partners and retailers with deeper functional information about two products: Oracle Retail Store Inventory Management (SIM) and Oracle Retail Invoice Matching. Oracle Retail Store Inventory Management Item Configuration White Paper (Doc ID 1507221.1) There is functionality within the Store Inventory Management system related to item configuration that spans across multiple concepts that apply to the application as a whole rather than to a specific area. This white paper covers numerous topics around item configuration including: Item Transaction Levels Item Long Description Pack Size Standard Unit of Measure Standard Unit of Measure Conversion Pack Items Simple Pack Conversion Items (Notional Packs) Ranging Items Item Status Non-Sellable Items Type-2 Item Recognition UPC-E Barcodes Non-Inventory Items Consignment and Concession Items Quick Response Codes Oracle Retail Invoice Matching Financial Transactions (Doc ID 1500209.1) This document explains the financial transactions that are posted by Oracle Retail Invoice Matching (ReIM). The scope of the document is limited to ReIM transactions only, and does not explain Retail Merchandising System (RMS), Finance, or Account Receivable transactions. ReIM follows the double-entry accounting standard, which works by recording the debit and credit of each financial transaction belonging to each party involved. Each transaction means a profit to one account (debit) and a loss to another account (credit). Full invoice match processing is completed in ReIM with payment recommendations communicated to Oracle Accounts Payable. ReIM matches merchandise orders and receipts against merchandise invoices, performing automated and manual matching, as well as discrepancy-resolution processing. Matched invoices are posted to interface staging tables specifying the amount and date to pay, vendor, site ID, General Ledger Chart of Accounts (GL CoA) information, and payment terms. Other payables documents, including debit memos, credit memos and credit notes are also interfaced to Accounts Payable through the ReIM staging tables (IM_AP_STAGE_HEAD and IM_AP_STAGE_DETAIL). For information about how ReIM engages in this processing, see the latest Oracle Retail Invoice Matching Operations Guide. Certain ReIM transactions are not interfaced to Oracle Payables, but instead are interfaced to Oracle General Ledger through the IM_FINANCIAL_STAGE table. When analyzing transactions posted through the staging tables, retailers should note the transaction type, Standard/Credit, as well as the sign in the amount field. Technically, a negative sign on a credit transaction changes the transaction to a debit entry, and vice versa. This document is concerned about the financial meaning of the transactions, and will avoid a discussion of negative numbers in T-charts.

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  • Alert: It is No Longer 1982, So Why is CRM Still There?

    - by Mike Stiles
    Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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  • Methodology to understanding JQuery plugin & API's developed by third parties

    - by Taoist
    I have a question about third party created JQuery plug ins and API's and the methodology for understanding them. Recently I downloaded the JQuery Masonry/Infinite scroll plug in and I couldn't figure out how to configure it based on the instructions. So I downloaded a fully developed demo, then manually deleted everything that wouldn't break the functionality. The code that was left allowed me to understand the plug in much greater detail than the documentation. I'm now having a similar issue with a plug in called JQuery knob. http://anthonyterrien.com/knob/ If you look at the JQuery Knob readme file it says this is working code: $(function() { $('.dial') .trigger( 'configure', { "min":10, "max":40, "fgColor":"#FF0000", "skin":"tron", "cursor":true } ); }); But as far as I can tell it isn't at all. The read me also says the Plug in uses Canvas. I am wondering if I am suppose to wrap this code in a canvas context or if this functionality is already part of the plug in. I know this kind of "question" might not fit in here but I'm a bit confused on the assumptions around reading these kinds of documentation and thought I would post the query regardless. Curious to see if this is due to my "newbi" programming experience or if this is something seasoned coders also fight with. Thank you. Edit In response to Tyanna's reply. I modified the code and it still doesn't work. I posted it below. I made sure that I checked the Google Console to insure the basics were taken care of, such as not getting a read-error on the library. <!DOCTYPE html> <meta charset="UTF-8"> <title>knob</title> <link rel="stylesheet" href="http://ajax.googleapis.com/ajax/libs/jqueryui/1.7.2/themes/hot-sneaks/jquery-ui.css" type="text/css" /> <script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.7.2/jquery.js" charset="utf-8"></script> <script src="https://ajax.googleapis.com/ajax/libs/jqueryui/1.8.21/jquery-ui.min.js"></script> <script src="js/jquery.knob.js"></script> <div id="button1">test </div> <script> $(function() { $("#button1").click(function () { $('.dial').trigger( 'configure', { "min":10, "max":40, "fgColor":"#FF0000", "skin":"tron", "cursor":true } ); }); }); </script>

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  • Brocken package manager due to incorrect Banshee package

    - by user54974
    Sup, so, I'm not familiar with linux at all so help is much appreciated. I've been trying to boot my pc up from a live CD unsuccessfully. I get to the stage at which there are the options to test without installing or install or so on where I select 'Install Ubuntu.' Here it relays through some fast DOS commands until it reaches 'end trace' and then, eventually, 'Killed.' I have already got a functional 11.10 version installed, could this be a problem? The reason I am attempting a reinstall is because the package system is damaged inside 11.10, a problem I can't seem to solve. If I try to install any new software from within the software centre it tells me that two banshee extensions must be removed. I try to remove these from inside the terminal, using apt-get remove, which results in:** You might want to run apt-get -f install to correct these: The following packages have unmet dependencies. banshee-extension-ubuntuonemusicstore : Depends: banshee (>= 2.2.1) but 2.2.0-1ubuntu2 is to be installed E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). The software centre suggests that I disable all third party repositories and run apt-get install -f I have done so but the package system remains damaged and apt-get install -fattempts to install banshee 2.2.1 but returns: Errors were encountered while processing: /var/cache/apt/archives/banshee_2.2.1-1ubuntu3_i386.deb E: Sub-process /usr/bin/dpkg returned an error code (1) I have also tried apt-get update (runs fine) and apt-get upgrade. The upgrade command apt-get upgrade results in: Reading package lists... Done Building dependency tree Reading state information... Done You might want to run ‘apt-get -f install’ to correct these. The following packages have unmet dependencies. banshee-extension-soundmenu : Depends: banshee (>= 2.2.1) but 2.2.0-1ubuntu2 is installed banshee-extension-ubuntuonemusicstore : Depends: banshee (>= 2.2.1) but 2.2.0-1ubuntu2 is installed E: Unmet dependencies. Try using -f. I seem to be going round and round in circles here! If only I could reinstall successfully. Only proposed updates (oneiric proposed) is not enabled.

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  • JavaOne 2012: Camel, Twitter, Coherence, Wicket and GlassFish

    - by Bruno.Borges
    Before joining Oracle as Product Manager for WebLogic and GlassFish for Latin America, at the beggining of this year I proposed two talks to JavaOne USA that I had been presenting in Brazil for quite a while. One of them I presented last year at ApacheCon in Vancouver, Canada as well in JavaOne Brazil. In June I got the news that they were accepted as Alternate Sessions. Surprisingly enough, few weeks later and at the same time I joined Oracle, I received the news that they were officially accepted and put on schedule. Tomorrow I'll be flying to San Francisco, to my first JavaOne in the United States, and I wanted to share with you what I'm going to present there. My two sessions are these ones: Wed, 10/03, 4:30pm - CON2989 Leverage Enterprise Integration Patterns with Apache Camel and TwitterOn this one, you will be introducted to the Apache Camel framework that I had been talking about in Brazil at conferences, before joining Oracle, and to a component I contributed to integrate with Twitter. Also, you will have a preview of a new component I've been working on to integrate Camel with the Oracle Coherence distributed cache. Thu, 10/04, 3:30pm - CON3395 How Scala, Wicket, and Java EE Can Improve Web DevelopmentThis one I've been working on for quite a while. It was based on an idea to have an architecture that could be as agile as frameworks and technologies such as Ruby on Rails, PHP or Python, for rapid web development. You will be introduced to the Apache Wicket framework, another Apache project I enjoy working with and gave lots of talks at Brazilian conferences, including JavaOne Brazil, JustJava, QCon SP, and The Developers Conference. You will also be introduced to the Scala language and how to create nice DSLs to boost productiveness. And last but not least, the Java EE 6 platform, that offers an awesome improvement from previous versions with its CDI, JPA, EJB3 and JAX-RS features for web development. Other events I will be participating during my stay in SF: Geeks Bike Ride GlassFish Community Event GlassFish and Friends Party    If you have any other event to suggest, please do suggest! It's my first JavaOne and I'm really looking forward to enjoying everything. See you guys in a few days!!

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  • JavaOne Session Report - Java ME SDK 3.2

    - by Janice J. Heiss
    Oracle Product Manager for Java ME SDK, Sungmoon Cho, presented a session, "Developing Java Mobile and Embedded Applications with Java ME SDK 3.2,” wherein he covered the basic new features of the Java ME Platform SDK 3.2, a state-of-the-art toolbox for developing mobile and embedded applications. The session began with a summary of the four main components of Java ME SDK. A device emulator allows developers to quickly run and test applications before commercialization. It supports CLDC/MIDP CLDC/IMP.NG and CLC/AGUI. A development environment assists writing, running debugging and deploying and enables on-device debugging. Samples provide developers with useful codes and frameworks. IDE Plugins – NetBeans and Eclipse – equip developers with CPU Profiler, Memory Monitor, Network Monitor, and Device Selector. This means that manual integration is no longer necessary. Cho then talked about the Java ME SDK’s on-device tooling architecture: * Java ME SDK provides an architecture ideal for on-device-debugging.* Device Manager plays the central role by managing different devices whether it is the emulator or a device that Oracle provides or recommends or a third party device as long as the devices have a Java Runtime that supports the protocol that is designated.* The Emulator provides an accurate emulation, since it uses the same code base used in Oracle’s Java ME runtime.* The Universal Emulator Interface (UEI) makes it easy for IDEs to detect the platform.He then focused on the Java ME SDK release highlights, which include: * Implementation and support for the new Oracle® Java Wireless Client 3.2 runtime and the Oracle® Java ME Embedded runtime. A full emulation for the runtime is provided.* Support for JSR 228, the Information Module Profile-Next Generation API (IMP-NG). This is a new profile for embedded devices. * A new Custom Device Skin Creator.* An Eclipse plugin for CLDC/MIDP.* Profiling, Network monitoring, and Memory monitoring are now integrated with the NetBeans profiling tools.* Java ME SDK Update CenterCho summarized the main features: IDE Integration (NetBeans and Eclipse) enables developers to write, run, profile, and debug their applications on their favorite IDE. CPU ProfilerThis enables developers to more quickly detect the hot spot and where CPU time is being used. They can double click the method to jump directly into the source code.Memory Monitor Developers can monitor objects and memory usage in real time.Debugger on the Emulator and DeviceDevelopers can run their applications step by step, and inspect the variables to pinpoint the problem. The debugging can take place either on the emulator or the device.Embedded Application DevelopmentIMP-NG, Device Access, Logging, and AMS API Support are now available.On-Device ToolingConnect your device to your computer, and run and debug the application right on your device.Custom Device Skin CreatorDefine your own device and test on an environment that is closest to your target device. The informative session concluded with a demo that showed more concretely how to apply the new features in Java ME SDK 3.2.

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  • Summit 2014 Registration Is Open

    - by KemButller
    Attention Oracle (employees) Field Team and Oracle JD Edwards Partners REGISTRATION IS NOW OPEN for Oracle's 5th Annual JD Edwards Summit - Monday, January 27th through Friday, January 31st, 2014, in Broomfield, Colorado. The theme of this year's Summit is "Success Through Continued Innovation”.  Our goals are to update you on our current and future product roadmap, new products, selling strategies for new prospects, growing the footprint in our JD Edwards install base, as well as providing a venue for networking.  The JD Edwards Summit is to the selling and servicing community what COLLABORATE is to the user community.  This is a MUST ATTEND event if you recommend, sell, implement and/or support the JD Edwards product, whether you are new to JD Edwards or a seasoned pro, an executive, account executive, in presales or in consulting.  The Summit promises a content-rich and unique networking experience for all attendees. Highlights include:  Monday afternoon kicks off the Summit with a variety of workshops as well as an afternoon preview of the Sponsor Showcase.  Start your networking at the Summit kickoff party Monday evening. Tuesday morning features several informative keynotes in the Summit General Assembly followed by key messages delivered in Super Sessions in the afternoon, focused on each of the JD Edwards community audiences. The educational offerings continue on Wednesday and Thursday with over 90 breakout sessions on topics spanning technology, applications (core JD Edwards, Edge, Fusion), Sales, Presales and Implementation. Friday concludes with new workshops for the implementation community.A Attendees will be enriched with numerous opportunities to network with fellow partners and Oracle throughout the week.  Consider bringing your team and using this venue to hold your own organization kickoff meeting prior to or post Summit. Contact Sheila Ebbitt (Sheila.ebbitt@oracle-DOT-com) for further assistance with your planning.  Attendees will be charged a Summit fee of US$ 250. Online registration cut-off is January 17, 2014. All registration requests after that time will be processed on-site at the event with an attendee fee of US$ 500. Please contact Rene Chapman (rene.chapman@oracle-DOT-com) for information on sponsorship opportunities. For further details on the JD Edwards Summit including agenda, workshops, educational sessions, lodging,  sponsors and Summit registration, click here! Register now! This is going to be an awesome event! John Schiff Vice President JD Edwards Business Development 

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  • Two New CRM USER Communities just launched

    - by Divya Malik
    Here comes an announcement from Chris Gallen, from our Support Services team. For those of you who are EBS CRM users, here are two new recently launched communities that are now available to discuss topics that are important to you. These communities are for Sales & Marketing and  Telesales  The Sales & Marketing community is open to discuss a wide range of topics from Oracle Sales, Sales Online, Territory Management, Partner Management, Leads Management, Sales Offline, Sales for Handhelds, Sales Foundation, and Oracle Marketing. Some possible topics include Oracle Sales Implementations, TCA and DQM Integrations, Territory Management Setups and Definitions, Product Catalog Integrations, Sales Forecasting, Lead and Opportunity management, Sales Manager and Sales User responsibilities and Reports, Resource Management including Roles and Groups, Oracle Sales Personalizations, Concurrent Requests for Sales Reps and Sales Manager Dashboards, Integration with Quoting, Proposals, General Ledger, Advanced Product Catalog, CRM Resource Administration, etc. The Telesales community is available to discuss topics such as Customer/Org/Person/Party Relationships, TCA/DQM Integration, Lead and Opportunity Management, Universal Work Queue, Universal Search Features, Purchase Items/Product Integration, eBusiness Center Setup Issues, Interactions, Tasks and Notes Integrations, and Form Personalizations. How Can You Get Started? Here are the two ways to get engaged. A) Click here to access all our communities  OR B) My Oracle Support as follows: Log into My Oracle Support (Flash or Classic).                                                                                                                           Click the "Community" link at the top of the page. Click [Enter Here] on the following page. Select the community from the "My Communities" list on the top-left. Take advantage TODAY!

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  • problem in repairing software center

    - by REGZEN
    what should be done regarding this error(software center) - installArchives() failed: Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Extracting templates from packages: 90% Extracting templates from packages: 100% Preconfiguring packages ... Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Extracting templates from packages: 90% Extracting templates from packages: 100% Preconfiguring packages ... Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Extracting templates from packages: 90% Extracting templates from packages: 100% Preconfiguring packages ... dpkg: warning: 'ldconfig' not found in PATH or not executable. dpkg: error: 1 expected program not found in PATH or not executable. Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin. this error is repeating whenever i am repairing software center. I'm having problems with my software center .. when i want to install some package that following message it appears "items cannot be installed or removed until the package catalog is repaired. do you want to repair it now?" after i click Repair, another window pops up, saying : "Package operation fails - The installation or removal of a software package failed" I click repair, and a few seconds later, it pops up again!!!! no matter how many times i click repair, nothing happens. Also .. I've Another Problem With Update Manager That Shows Me The Following Message: " the package system is broken. Check if you are using third party repositories. If so disable them, since they are a common source of problems. Furthermore run the following command in a Terminal: apt-get install -f" also, i tried sudo apt-get install -f i got this error... Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Extracting templates from packages: 100% Preconfiguring packages ... dpkg: warning: 'ldconfig' not found in PATH or not executable. dpkg: error: 1 expected program not found in PATH or not executable. Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin. E: Sub-process /usr/bin/dpkg returned an error code (2) Please provide a solution

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  • SMTP POP3 & PST. Acronyms from Hades.

    - by mikef
    A busy SysAdmin will occasionally have reason to curse SMTP. It is, certainly, one of the strangest events in the history of IT that such a deeply flawed system, designed originally purely for campus use, should have reached its current dominant position. The explanation was that it was the first open-standard email system, so SMTP/POP3 became the internet standard. We are, in consequence, dogged with a system with security weaknesses so extreme that messages are sent in plain text and you have no real assurance as to who the message came from anyway (SMTP-AUTH hasn't really caught on). Even without the security issues, the use of SMTP in an office environment provides a management nightmare to all commercial users responsible for complying with all regulations that control the conduct of business: such as tracking, retaining, and recording company documents. SMTP mail developed from various Unix-based systems designed for campus use that took the mail analogy so literally that mail messages were actually delivered to the users, using a 'store and forward' mechanism. This meant that, from the start, the end user had to store, manage and delete messages. This is a problem that has passed through all the releases of MS Outlook: It has to be able to manage mail locally in the dreaded PST file. As a stand-alone system, Outlook is flawed by its neglect of any means of automatic backup. Previous Outlook PST files actually blew up without warning when they reached the 2 Gig limit and became corrupted and inaccessible, leading to a thriving industry of 3rd party tools to clear up the mess. Microsoft Exchange is, of course, a server-based system. Emails are less likely to be lost in such a system if it is properly run. However, there is nothing to stop users from using local PSTs as well. There is the additional temptation to load emails into mobile devices, or USB keys for off-line working. The result is that the System Administrator is faced by a complex hybrid system where backups have to be taken from Servers, and PCs scattered around the network, where duplication of emails causes storage issues, and document retention policies become impossible to manage. If one adds to that the complexity of mobile phone email readers and mail synchronization, the problem is daunting. It is hardly surprising that the mood darkens when SysAdmins meet and discuss PST Hell. If you were promoted to the task of tormenting the souls of the damned in Hades, what aspects of the management of Outlook would you find most useful for your task? I'd love to hear from you. Cheers, Michael

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  • Interaction of a GUI-based App and Windows Service

    - by psubsee2003
    I am working on personal project that will be designed to help manage my media library, specifically recordings created by Windows Media Center. So I am going to have the following parts to this application: A Windows Service that monitors the recording folder. Once a new recording is completed that meets specific criteria, it will call several 3rd party CLI Applications to remove the commercials and re-encode the video into a more hard-drive friendly format. A controller GUI to be able to modify settings of the service, specifically add new shows to watch for, and to modify parameters for the CLI Applications A standalone (GUI-based) desktop application that can perform many of the same functions as the windows service, expect manually on specific files instead of automatically based on specific criteria. (It should be mentioned that I have limited experience with an application of this complexity, and I have absolutely zero experience with Windows Services) Since the 1st and 3rd bullet share similar functionality, my design plan is to pull the common functionality into a separate library shared by both parts applications, but these 2 components do not need to interact otherwise. The 2nd and 3rd bullets seem to share some common functionality, both will have a GUI, both will have to help define similar parameters (one to send to the service and the other to send directly to the CLI applications), so I can see some advantage to combining them into the same application. On the other hand, the standalone application (bullet #3) really does not need to interact with the service at all, except for possibly sharing a few common default parameters that can easily be put into an XML in a common location, so it seems to make more sense to just keep everything separate. The controller GUI (2nd bullet) is where I am stuck at the moment. Do I just roll this functionality (allow for user interaction with the service to update settings and criteria) into the standalone application? Or would it be a better design decision to keep them separate? Specifically, I'm worried about adding the complexity of communicating with the Windows Service to the standalone application when it doesn't need it. Is WCF the right approach to allow the controller GUI to interact with the Windows Service? Or is there a better alternative? At the moment, I don't envision a need for a significant amount of interaction, maybe just adding a new task once in a while and occasionally tweaking a parameter, but when something is changed, I do expect the windows service to immediately use the new settings.

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  • Is this an effective monetization method for an Android game? [on hold]

    - by Matthew Page
    The short version: I plan to make an Android puzzle game where the user tries to get 3-6 numbers to their predetermined goal numbers. The free version of the app will have three predetermined levels (easy, medium, hard). The full version ($0.99, probably) will have a level generator where there will be unlimited easy, medium, or hard levels, as well as a custom difficulty option where users can set specific vales to the number of numbers to equate to their goal, the number of buttons to use, etc. Users will also have the option to get a one-time "hint" for a fee of $0.49, or unlimited hints for a one-time fee of $2.99. The long version: Mechanics of Game and Victory The application is a number puzzle. When the user begins a new game, depending on the input by the user, between 3 and 6 numbers show up on the top of the screen, and between 3 and 6 buttons show up on the bottom of the screen. The buttons all have two options: to increase every number the same way, or decrease every number the same way. The buttons either use addition / subtraction, multiplication / division, or exponents / roots, all depending on the number displayed on the button. Addition buttons are green, multiplication buttons are blue, and exponential buttons are red. The user wins when all of the numbers displayed on the screen equate to their goal number, displayed below each number. Monetization If the user is playing the full (priced) version of the app, upon the start of the game, the user will be confronted with a dialogue asking for the number of buttons and the number of numbers to equate in the game. Then, based on the user input, a random puzzle will be generated. If the user is playing the free version of the app, the user will be asked to either play an “easy”, “hard”, or “expert” puzzle. A pre-determined puzzle from each category will be used in the game. If the user has played that puzzle before, a dialogue will show saying this to the user and advertising the full version of the app. The full version of the app will also be advertised upon the successful or in successful completion of a puzzle. Upon exiting this advertisement, another full screen advertisement will appear from a third party. Also, the solution to the puzzle should be stored by the program, and if the user pays a small fee, he/she can see a hint to the solution to the program. In the free version of the app, the user may use their first hint for free. Also, the user can use unlimited hints for a slightly larger fee. Is this an effective monetization method?

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  • How do I prevent ISPs from killing downloads of files in mid-transfer?

    - by Gorchestopher H
    I run a small website with a few users, low traffic, mostly to share personal mp3 files with a small community. Depending on their ISP, my users can't always download or stream larger files. By larger I mean larger than 1MB. Essentially the host either stops sending, or the client stops receiving. One of the links along the connection chain simply ends its connection before the transfer completes Trace-route shows no connection issues. There are no connection issues with short transfers that don't take more than a few seconds. It's these 10 second transfers that just end up ending. Just doing a straight download with a direct link can yield this error if you have the wrong ISP. Strangely enough, this is most common with users with ISPs who are essentially independent providers that buy service via a fiber link. Unfortunately these providers aren't very knowledgeable, are unable to do any testing, and insist it's a problem with the host. I have gotten my host to transfer my site to different servers of their, to the same effect. Nearly identical sites (affiliate sites actually) experience no such issue. What can I be doing to further troubleshoot this matter? How can I prove that someone is dropping the ball, and identify who that party is? Can I do a 5Mb traceroute? EDIT Maybe I can clear up some misconceptions with my question: The files are not very large. They are simply over 2Mb. The users do not have "slow" connections, they are at least 5mbps. This "time out" happens very quickly, in the realm of 5 seconds, so I don't know if it's a timeout or not. The user often gets 1 or 2Mb in this chunk of time. I have tried streaming with a flash player. I have tried saving the target. Forcing the download. I have tried allowing the browser to stream the file. I have tried different browsers (FF, IE, Chrome). Users are able to download identical files when on different hosts.

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  • Rolling With the Punches

    - by D'Arcy Lussier
    So I’ve been tweeting the last little while “Rolling with the punches” and I’ve had some people ask me what that meant. Whether you’re running a conference (like I am this week), or a project, or a birthday party for a 2 year old, you need to be ready to handle those things that are unexpected. Risk mitigation can only go so far and its at those times that you need to become resourceful. So let me tell you what the last few days have been like. Today is the first day of Prairie Dev Con Winnipeg, a conference that I run. On Friday I was informed that my keynote speaker had lost his voice, one of my speakers had a family emergency and had to back out, and I got a warning from another that he was travelling over the weekend and if there was a storm or something he may not be able to get back by Monday for his talk. A storm didn’t happen, but their car did break down and he was delayed. Finally, Saturday night I took my printing order to Staples. It was at 5 and they closed at 6, and I had a bunch of surveys to be printed and cut. The girl working said that she’d have it ready by the next day (Sunday). Her intent was to come in the next morning and finish the job. Unfortunately, she had to be hospitalized that night and never made it into work…and never informed anyone of the remaining work. They found out at 3pm when I came to pick it up and there was no way they’d be able to cut everything in time. So how did we roll with these punches? - Miguel, my keynote speaker, was a trooper and was able to do the keynote but asked that his session get moved from Monday to Tuesday. This is why I wait until the last day before printing out schedules, they can change up to the event and even later. - I was able to move some sessions around to accommodate my stranded speaker and fill the empty slot from the speaker that couldn’t make it. - Staples was able to get me half the cut surveys so I took those and my wife will pick up the rest today. I altered how we’d collect session surveys, and actually I think it’ll work better. So all of this is to say, plan but also plan for what you can’t plan for – there will be things that happen that blindside you, that you’re not sure how to handle or solve. Stop, take a deep breath, and don’t feel that you need to limit yourself to the boundaries that you initially set for yourself. Roll with the punch and learn from it so that you can avoid the blow next time. Now, back to the conference! D

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