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• Great event : Microsoft Visual Studio 2010 Launch @ Microsoft TechEd Blore

  - by sathya

  Great event : Microsoft Visual Studio 2010 Launch @ Microsoft TechEd Blore   I was really excited on attending the day 1 of Microsoft TechEd 2010 in Bangalore. This is the first Teched that am attending. The event was really fun filled with lot of knowledge sharing sessions and lots of goodies and gifts by the partners Initially the Event Started by Murthy's Session. He explained about the Developers relating to the 5 elements of nature (Pancha Boothaas) 1. Fire - Passion 2. Wave (Water) - Catch the right wave which we need to apply. 3. Earth - Connections and lots of opportunities around the world 4. Air -  Its whatever we breathe. Developers.. Without them nothing is possible. they are like the air 5. Sky - Cloud based applications   Next the Keynote and the announcement of Visual Studio by SomaSegar. List of things that he delivered his speech on : 1. Announcement of Visual Studio 2010 2. Announcement of .NET 4.0 3. Announcement of Silverlight later this week 4. What is the current Trend? Microsoft has done a research with many developers across the globe and have got the following feedback from the users. Get Lost (interrupted) - When we do some work and somebody is calling or interrepting by someother way we lose track of what we were doing and we need to do from the start Falling Behind- Technology gets updated  phenomenally over a period of time and developers always have a scenario like they are not in the state of the art technology and they always have a doubt whether they are staying updated. Lack of Collobaration - When a Manager asks a person what the team members have done and some might be done and some might not be and finally all are into a state like we dont know where we are. So they have addressed these 3 points in the VS 2010 by the following features : Get Lost - Some cool features which could overcome this. We have some Graphical interface. which could show what we have done and where we are. Some Zoom features in the code level. Falling Behind - Everything is based on .NET language base. 2010 has been built in such a way that if developers know the native language that's enough for building good applications. Lack of Collobaration - Some Dashboard Features which would show where exactly the project is. And a graphical user interface is shown on clicking which it directly drills down even to the code level. 5. An overview on all new features in VS 2010. 6. Some good demos of new features in VS 2010 by Polita and one more girl. Some of the new features included : 1. Team Explorer 2. Zoom in Code 3. Ribbon Development 4. Development in Single Platform for Windows Phone, XBox, Zune, Azure, Web Based and Windows based applications 5. Sequence Diagram Generation directly from code 6. Dashboards to show project status 7. Javascript and JQuery intellisense 8. Native support for JQuery 9. Packaging feature while deploying. 10. Generation of different versions of web.config like Web.Config.Production, Web.Config.Staging, etc. 11. IntelliTrace - Eliminating the "Not Reproducible" statement. 12. Automated User Interface Testing. At last in the closing of the day we had a great event called Demo Extravaganza, where lot of cool projects that were launched by Microsoft and also the projects that are under research were also shown. I got a lot of info about Bing today. BING really rocks!!! It has the following : 1. Visual Search 2. Product based search. For each product different menu filters were provided to make an advanced search 3. BING Maps was awesome!! It zoomed in to the street level and we can assume that we are the persons who are walking or running on the road and we can see the real objects like buildings moving by our side. 4. PhotoSynth was used in BING to show up all the images taken around the globe in a 3D format. 5. Formula - If we give some formula it automatically gives the value for the variable or derivation of expression Also some info about some kool touch apps which does an authentication and computation of Teched Attendee's Points that they have scored and the sessions attended. One guy won an XBOX in lucky draw as a gift. There were lot of Partner Stalls like Accenture,Intel,Citrix,MicroFocus,Telerik,infragistics,Sapient etc. Some Offers were provided for us like 50% off on Certifications, 1 free Elearning Course, etc. Stay tuned!! Wil update you on other events too..

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• Limiting Audit Exposure and Managing Risk – Q&A and Follow-Up Conversation

  - by Tanu Sood

  Thanks to all who attended the live ISACA webcast on Limiting Audit Exposure and Managing Risk with Metrics-Driven Identity Analytics. We were really fortunate to have Don Sparks from ISACA moderate the webcast featuring Stuart Lincoln, Vice President, IT P&L Client Services, BNP Paribas, North America and Neil Gandhi, Principal Product Manager, Oracle Identity Analytics. Stuart’s insights given the team’s role in providing IT for P&L Client Services and his tremendous experience in identity management and establishing sustainable compliance programs were true value-add at yesterday’s webcast. And if you are a healthcare organization looking to solve your compliance and security challenges, we recommend you join us for a live webcast on Tuesday, November 29 at 10 am PT. The webcast will feature experts from Kaiser Permanente, PricewaterhouseCoopers and Oracle and the focus of the discussion will be around the compliance challenges a healthcare organization faces and best practices for tackling those. Here are the details: Healthcare IT News Webcast: Managing Risk and Enforcing Compliance in Healthcare with Identity Analytics Tuesday, November 29, 201110:00 a.m. PT / 1:00 p.m. ET Register Today The ISACA webcast replay is now available on-demand and the slides are also available for download. Since we didn’t have time to address all the questions we received during the live Q&A portion of the webcast, we have captured responses to the remaining questions here. Please continue to provide us your feedback and insights from your experience in deploying identity compliance solutions. Q. Can you please clarify the mechanism utilized to populate the Identity Warehouse from each individual application's access management function / files? A. Oracle Identity Analytics (OIA) supports direct imports from applications. Data collection is based on Extract, Transform and Load (ETL) that eliminates the need to write connectors to different applications. Oracle Identity Analytics’ import engine supports complex entitlement feeds saved as either text files or XML. The imports can be scheduled on a periodic basis or triggered as needed. If the applications are synchronized with a user provisioning solution like Oracle Identity Manager, Oracle Identity Analytics has a seamless integration to pull in data from Oracle Identity Manager. Q.  Can you provide a short summary of the new features in your latest release of Oracle Identity Analytics? A. Oracle recently announced availability of enhanced Oracle Identity Analytics. This release focused on easing the certification process by offering risk analytics driven certification, advanced certification screens, business centric views and significant improvement in performance including 3X faster data imports, 3X faster certification campaign generation and advanced auto-certification features, that  will allow organizations to improve user productivity by up to 80%. Closed-loop risk feedback and IT policy monitoring with Oracle Identity Manager, a leading user provisioning solution, allows for more accurate certification reviews. And, OIA's improved performance enables customers to scale compliance initiatives supporting millions of user entitlements across thousands of applications, whether on premise or in the cloud, without compromising speed or integrity. Q. Will ISACA grant a CPE credit for attending this ISACA-sponsored webinar today? A. From ISACA: Hello and thank you for your interest in the 2011 ISACA Webinar Program!  Unfortunately, there are no CPEs offered for this program, archived or live.  We will be looking into the feasibility of offering them in the future.  Q. Would you be able to use this to help manage licenses for software? That is to say - could it track software that is not used by a user, thus eliminating the software license? A. OIA’s integration with Oracle Identity Manager, a leading user provisioning solution, allows organizations to detect ghost accounts or unused accounts via account reconciliation. Based on company’s policies, this could trigger an automated workflow for account deletion or asking for further investigation. Closed-loop feedback between the two solutions would then allow visibility into the complete audit trail of when the account was detected, the action taken, by whom, when and the current status. Q. We have quarterly attestations and .xls mechanisms are not working. Once the identity data is correlated in Identity Analytics, do you then automate access certification? A. OIA’s identity warehouse analyzes and correlates identity data across various resources that allows OIA to determine a user’s risk profile, who the access review request should go to, along with all the relevant access details of the user. The access certification manager gets notification on what to review, when and the relevant data is presented in a business friendly screen. Based on the result of the access certification process, actions are triggered and results recorded and archived. Access review managers have visual risk indicators that also allow them to prioritize access certification tasks and efforts. Q. How does Oracle Identity Analytics work with Cloud Security? A. For enterprises looking to build their own cloud(s), Oracle offers a set of security services that cloud developers can leverage including Oracle Identity Analytics.  For enterprises looking to manage their compliance requirements but without hosting those in-house and instead having a hosting provider offer managed Identity Management services to the organizations, Oracle Identity Analytics can be leveraged much the same way as you’d in an on-premise (within the enterprise) environment. In fact, organizations today are leveraging Oracle Identity Analytics to manage identity compliance in both these ways. Q. Would you recommend this as a cost effective solution for a smaller organization with @ 2,500 users? A. The key return-on-investment (ROI) on Oracle Identity Analytics is derived from automating compliance processes thereby eliminating administrative overhead, minimizing errors, maintaining cost- and time-effective sustainable compliance processes and minimizing audit exposures and penalties.  Of course, there are other tangible benefits that are derived from an Oracle Identity Analytics implementation as outlined in the webcast. For a quantitative analysis of your requirements and potential ROI calculation, we recommend you refer to the Forrester Study on Total Economic Impact of Oracle Identity Analytics. For an in-person discussion, please email Richard Caldwell.

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• Windows Azure Recipe: Software as a Service (SaaS)

  - by Clint Edmonson

  The cloud was tailor built for aspiring companies to create innovative internet based applications and solutions. Whether you’re a garage startup with very little capital or a Fortune 1000 company, the ability to quickly setup, deliver, and iterate on new products is key to capturing market and mind share. And if you can capture that share and go viral, having resiliency and infinite scale at your finger tips is great peace of mind. Drivers Cost avoidance Time to market Scalability Solution Here’s a sketch of how a basic Software as a Service solution might be built out: Ingredients Web Role – this hosts the core web application. Each web role will host an instance of the software and as the user base grows, additional roles can be spun up to meet demand. Access Control – this service is essential to managing user identity. It’s backed by a full blown implementation of Active Directory and allows the definition and management of users, groups, and roles. A pre-built ASP.NET membership provider is included in the training kit to leverage this capability but it’s also flexible enough to be combined with external Identity providers including Windows LiveID, Google, Yahoo!, and Facebook. The provider model provides extensibility to hook into other industry specific identity providers as well. Databases – nearly every modern SaaS application is backed by a relational database for its core operational data. If the solution is sold to organizations, there’s a good chance multi-tenancy will be needed. An emerging best practice for SaaS applications is to stand up separate SQL Azure database instances for each tenant’s proprietary data to ensure isolation from other tenants. Worker Role – this is the best place to handle autonomous background processing such as data aggregation, billing through external services, and other specialized tasks that can be performed asynchronously. Placing these tasks in a worker role frees the web roles to focus completely on user interaction and data input and provides finer grained control over the system’s scalability and throughput. Caching (optional) – as a web site traffic grows caching can be leveraged to keep frequently used read-only, user specific, and application resource data in a high-speed distributed in-memory for faster response times and ultimately higher scalability without spinning up more web and worker roles. It includes a token based security model that works alongside the Access Control service. Blobs (optional) – depending on the nature of the software, users may be creating or uploading large volumes of heterogeneous data such as documents or rich media. Blob storage provides a scalable, resilient way to store terabytes of user data. The storage facilities can also integrate with the Access Control service to ensure users’ data is delivered securely. Training & Examples These links point to online Windows Azure training labs and examples where you can learn more about the individual ingredients described above. (Note: The entire Windows Azure Training Kit can also be downloaded for offline use.) Windows Azure (16 labs) Windows Azure is an internet-scale cloud computing and services platform hosted in Microsoft data centers, which provides an operating system and a set of developer services which can be used individually or together. It gives developers the choice to build web applications; applications running on connected devices, PCs, or servers; or hybrid solutions offering the best of both worlds. New or enhanced applications can be built using existing skills with the Visual Studio development environment and the .NET Framework. With its standards-based and interoperable approach, the services platform supports multiple internet protocols, including HTTP, REST, SOAP, and plain XML SQL Azure (7 labs) Microsoft SQL Azure delivers on the Microsoft Data Platform vision of extending the SQL Server capabilities to the cloud as web-based services, enabling you to store structured, semi-structured, and unstructured data. Windows Azure Services (9 labs) As applications collaborate across organizational boundaries, ensuring secure transactions across disparate security domains is crucial but difficult to implement. Windows Azure Services provides hosted authentication and access control using powerful, secure, standards-based infrastructure. Developing Applications for the Cloud, 2nd Edition (eBook) This book demonstrates how you can create from scratch a multi-tenant, Software as a Service (SaaS) application to run in the cloud using the latest versions of the Windows Azure Platform and tools. The book is intended for any architect, developer, or information technology (IT) professional who designs, builds, or operates applications and services that run on or interact with the cloud. Fabrikam Shipping (SaaS reference application) This is a full end to end sample scenario which demonstrates how to use the Windows Azure platform for exposing an application as a service. We developed this demo just as you would: we had an existing on-premises sample, Fabrikam Shipping, and we wanted to see what it would take to transform it in a full subscription based solution. The demo you find here is the result of that investigation See my Windows Azure Resource Guide for more guidance on how to get started, including more links web portals, training kits, samples, and blogs related to Windows Azure.

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• Interview with Geoff Bones, developer on SQL Storage Compress

  - by red(at)work

  How did you come to be working at Red Gate? I've been working at Red Gate for nine months; before that I had been at a multinational engineering company. A number of my colleagues had left to work at Red Gate and spoke very highly of it, but I was happy in my role and thought, 'It can't be that great there, surely? They'll be back!' Then one day I visited to catch up them over lunch in the Red Gate canteen. I was so impressed with what I found there, that, three days later, I'd applied for a role as a developer. And how did you get into software development? My first job out of university was working as a systems programmer on IBM mainframes. This was quite a while ago: there was a lot of assembler and loading programs from tape drives and that kind of stuff. I learned a lot about how computers work, and this stood me in good stead when I moved over the development in the 90s. What's the best thing about working as a developer at Red Gate? Where should I start? One of the great things as a developer at Red Gate is the useful feedback and close contact we have with the people who use our products, either directly at trade shows and other events or through information coming through the product managers. The company's whole ethos is built around assisting the user, and this is in big contrast to my previous development roles. We aim to produce tools that people really want to use, that they enjoy using, and, as a developer, this is a great thing to aim for and a great feeling when we get it right. At Red Gate we also try to cut out the things that distract and stop us doing our jobs. As a developer, this means that I can focus on the code and the product I'm working on, knowing that others are doing a first-class job of making sure that the builds are running smoothly and that I'm getting great feedback from the testers. We keep our process light and effective, as we want to produce great software more than we want to produce great audit trails. Tell us a bit about the products you are currently working on. You mean HyperBac? First let me explain a bit about what HyperBac is. At heart it's a compression and encryption technology, but with a few added features that open up a wealth of really exciting possibilities. Right now we have the HyperBac technology in just three products: SQL HyperBac, SQL Virtual Restore and SQL Storage Compress, but we're only starting to develop what it can do. My personal favourite is SQL Virtual Restore; for example, I love the way you can use it to run independent test databases that are all backed by a single compressed backup. I don't think the market yet realises the kind of things you do once you are using these products. On the other hand, the benefits of SQL Storage Compress are straightforward: run your databases but use only 20% of the disk space. Databases are getting larger and larger, and, as they do, so does your ROI. What's a typical day for you? My days are pretty varied. We have our daily team stand-up meeting and then sometimes I will work alone on a current issue, or I'll be pair programming with one of my colleagues. From time to time we give half a day up to future planning with the team, when we look at the long and short term aims for the product and working out the development priorities. I also get to go to conferences and events, which is unusual for a development role and gives me the chance to meet and talk to our customers directly. Have you noticed anything different about developing tools for DBAs rather than other IT kinds of user? It seems to me that DBAs are quite independent minded; they know exactly what the problem they are facing is, and often have a solution in mind before they begin to look for what's on the market. This means that they're likely to cherry-pick tools from a range of vendors, picking the ones that are the best fit for them and that disrupt their environments the least. When I've met with DBAs, I've often been very impressed at their ability to summarise their set up, the issues, the obstacles they face when implementing a tool and their plans for their environment. It's easier to develop products for this audience as they give such a detailed overview of their needs, and I feel I understand their problems.

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• A Gentle Introduction to NuGet

  - by Joe Mayo

  Not too long ago, Microsoft released, NuGet, an automated package manager for Visual Studio.  NuGet makes it easy to download and install assemblies, and their references, into a Visual Studio project.  These assemblies, which I loosely refer to as packages, are often open source, and include projects such as LINQ to Twitter. In this post, I'll explain how to get started in using NuGet with your projects to include: installng NuGet, installing/uninstalling LINQ to Twitter via console command, and installing/uninstalling LINQ to Twitter via graphical reference menu. Installing NuGet The first step you'll need to take is to install NuGet.  Visit the NuGet site, at http://nuget.org/, click on the Install NuGet button, and download the NuGet.Tools.vsix installation file, shown below. Each browser is different (i.e. FireFox, Chrome, IE, etc), so you might see options to run right away, save to a location, or access to the file through the browser's download manager.  Regardless of how you receive the NuGet installer, execute the downloaded NuGet.Tools.vsix to install Nuget into visual Studio. The NuGet Footprint When you open visual Studio, observe that there is a new menu option on the Tools menu, titled Library Package Manager; This is where you use NuGet.  There are two menu options, from the Library Package Manager Menu that you can use: Package Manager Console and Package Manager Settings.  I won't discuss Package Manager Settings in this post, except to give you a general idea that, as one of a set of capabilities, it manages the path to the NuGet server, which is already set for you. Another menu, added by the NuGet installer, is Add Library Package Reference, found by opening the context menu for either a Solution Explorer project or a project's References folder or via the Project menu.  I'll discuss how to use this later in the post. The following discussion is concerned with the other menu option, Package Manager Console, which allows you to manage NuGet packages. Gettng a NuGet Package Selecting Tools -> Library Package Manager -> Package Manager Console opens the Package Manager Console.  As you can see, below, the Package Manager Console is text-based and you'll need to type in commands to work with packages. In this post, I'll explain how to use the Package Manager Console to install LINQ to Twitter, but there are many more commands, explained in the NuGet Package Manager Console Commands documentation.  To install LINQ to Twitter, open your current project where you want LINQ to Twitter installed, and type the following at the PM> prompt: Install-Package linqtotwitter If all works well, you'll receive a confirmation message, similar to the following, after a brief pause: Successfully installed 'linqtotwitter 2.0.20'. Successfully added 'linqtotwitter 2.0.20' to NuGetInstall. Also, observe that a reference to the LinqToTwitter.dll assembly was added to your current project. Uninstalling a NuGet Package I won't be so bold as to assume that you would only want to use LINQ to Twitter because there are other Twitter libraries available; I recommend Twitterizer if you don't care for LINQ to Twitter.  So, you might want to use the following command at the PM> prompt to remove LINQ to Twitter from your project: Uninstall-Package linqtotwitter After a brief pause, you'll see a confirmation message similar to the following: Successfully removed 'linqtotwitter 2.0.20' from NuGetInstall. Also, observe that the LinqToTwitter.dll assembly no longer appears in your project references list. Sometimes using the Package Manager Console is required for more sophisticated scenarios.  However, LINQ to Twitter doesn't have any dependencies and is a very simple install, so you can use another method of installing graphically, which I'll show you next. Graphical Installations As explained earlier, clicking Add Library Package Reference, from the context menu for either a Solution Explorer project or a project's References folder or via the Project menu opens the Add Library Package Reference window. This window will allow you to add a reference a NuGet package in your project. To the left of the window are a few accordian folders to help you find packages that are either on-line or already installed.  Just like the previous section, I'll assume you are installing LINQ to Twitter for the first time, so you would select the Online folder and click All.  After waiting for package descriptions to download, you'll notice that there are too many to scroll through in a short period of time, over 900 as I write this.  Therefore, use the search box located at the top right corner of the window and type LINQ to Twitter as I've done in the previous figure. You'll see LINQ to Twitter appear in the list. Click the Install button on the LINQ to Twitter entry. If the installation was successful, you'll see a message box display and disappear quickly (or maybe not if your machine is very fast or you blink at that moment). Then you'll see a reference to the LinqToTwitter.dll assembly in your project's references list. Note: While running this demo, I ran into an issue where VS had created a file lock on an installation folder without releasing it, causing an error with "packagename already exists. Skipping..." and then an error describing that it couldn't write to a destination folder.  I resolved the problem by closing and reopening VS. If you open the Add a Library Package Reference window again, you'll see LINQ to Twitter listed in the Recent packages folder. Summary You can install NuGet via the on-line home page with a click of a button.  Nuget provides two ways to work with packages, via console or graphical window.  While the graphical window is easiest, the console window is more powerful. You can now quickly add project references to many available packages via the NuGet service. Joe

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• My First Weeks at Red Gate

  - by Jess Nickson

  Hi, my name’s Jess and early September 2012 I started working at Red Gate as a Software Engineer down in The Agency (the Publishing team). This was a bit of a shock, as I didn’t think this team would have any developers! I admit, I was a little worried when it was mentioned that my role was going to be different from normal dev. roles within the company. However, as luck would have it, I was placed within a team that was responsible for the development and maintenance of Simple-Talk and SQL Server Central (SSC). I felt rather unprepared for this role. I hadn’t used many of the technologies involved and of those that I had, I hadn’t looked at them for quite a while. I was, nevertheless, quite excited about this turn of events. As I had predicted, the role has been quite challenging so far. I expected that I would struggle to get my head round the large codebase already in place, having never used anything so much as a fraction of the size of this before. However, I was perhaps a bit naive when it came to how quickly things would move. I was required to start learning/remembering a number of different languages and technologies within time frames I would never have tried to set myself previously. Having said that, my first week was pretty easy. It was filled with meetings that were designed to get the new starters up to speed with the different departments, ideals and rules within the company. I also attended some lightning talks being presented by other employees, which were pretty useful. These occur once a fortnight and normally consist of around four speakers. In my spare time, we set up the Simple-Talk codebase on my computer and I started exploring it and worked on my first feature – redirecting requests for URLs that used incorrect casing! It was also during this time that I was given my first introduction to test-driven development (TDD) with Michael via a code kata. Although I had heard of the general ideas behind TDD, I had definitely never tried it before. Indeed, I hadn’t really done any automated testing of code before, either. The session was therefore very useful and gave me insights as to some of the coding practices used in my team. Although I now understand the importance of TDD, it still seems odd in my head and I’ve yet to master how to sensibly step up the functionality of the code a bit at a time. The second week was both easier and more difficult than the first. I was given a new project to work on, meaning I was no longer using the codebase already in place. My job was to take some designs, a WordPress theme, and some initial content and build a page that allowed users of the site to read provided resources and give feedback. This feedback could include their thoughts about the resource, the topics covered and the page design itself. Although it didn’t sound the most challenging of projects when compared to fixing bugs in our current codebase, it nevertheless provided a few sneaky problems that had me stumped. I really enjoyed working on this project as it allowed me to play around with HTML, CSS and JavaScript; all things that I like working with but rarely have a chance to use. I completed the aims for the project on time and was happy with the final outcome – though it still needs a good designer to take a look at it! I am now into my third week at Red Gate and I have temporarily been pulled off the website from week 2. I am again back to figuring out the Simple-Talk codebase. Monday provided me with the chance to learn a bunch of new things: system level testing, Selenium and Python. I was set the challenge of testing a bug fix dealing with the search bars in Simple-Talk. The exercise was pretty fun, although Mike did have to point me in the right direction when I started making the tests a bit too complex. The rest of the week looks set to be focussed on pair programming with Mike as we work together on a new feature. I look forward to the challenges that still face me and hope that I will be able to get up to speed quickly. *fingers crossed*

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• How to Tell If Your Computer is Overheating and What to Do About It

  - by Chris Hoffman

  Heat is a computer’s enemy. Computers are designed with heat dispersion and ventilation in mind so they don’t overheat. If too much heat builds up, your computer may become unstable or suddenly shut down. The CPU and graphics card produce much more heat when running demanding applications. If there’s a problem with your computer’s cooling system, an excess of heat could even physically damage its components. Is Your Computer Overheating? When using a typical computer in a typical way, you shouldn’t have to worry about overheating at all. However, if you’re encountering system instability issues like abrupt shut downs, blue screens, and freezes — especially while doing something demanding like playing PC games or encoding video — your computer may be overheating. This can happen for several reasons. Your computer’s case may be full of dust, a fan may have failed, something may be blocking your computer’s vents, or you may have a compact laptop that was never designed to run at maximum performance for hours on end. Monitoring Your Computer’s Temperature First, bear in mind that different CPUs and GPUs (graphics cards) have different optimal temperature ranges. Before getting too worried about a temperature, be sure to check your computer’s documentation — or its CPU or graphics card specifications — and ensure you know the temperature ranges your hardware can handle. You can monitor your computer’s temperatures in a variety of different ways. First, you may have a way to monitor temperature that is already built into your system. You can often view temperature values in your computer’s BIOS or UEFI settings screen. This allows you to quickly see your computer’s temperature if Windows freezes or blue screens on you — just boot the computer, enter the BIOS or UEFI screen, and check the temperatures displayed there. Note that not all BIOSes or UEFI screens will display this information, but it is very common. There are also programs that will display your computer’s temperature. Such programs just read the sensors inside your computer and show you the temperature value they report, so there are a wide variety of tools you can use for this, from the simple Speccy system information utility to an advanced tool like SpeedFan. HWMonitor also offer this feature, displaying a wide variety of sensor information. Be sure to look at your CPU and graphics card temperatures. You can also find other temperatures, such as the temperature of your hard drive, but these components will generally only overheat if it becomes extremely hot in the computer’s case. They shouldn’t generate too much heat on their own. If you think your computer may be overheating, don’t just glance as these sensors once and ignore them. Do something demanding with your computer, such as running a CPU burn-in test with Prime 95, playing a PC game, or running a graphical benchmark. Monitor the computer’s temperature while you do this, even checking a few hours later — does any component overheat after you push it hard for a while? Preventing Your Computer From Overheating If your computer is overheating, here are some things you can do about it: Dust Out Your Computer’s Case: Dust accumulates in desktop PC cases and even laptops over time, clogging fans and blocking air flow. This dust can cause ventilation problems, trapping heat and preventing your PC from cooling itself properly. Be sure to clean your computer’s case occasionally to prevent dust build-up. Unfortunately, it’s often more difficult to dust out overheating laptops. Ensure Proper Ventilation: Put the computer in a location where it can properly ventilate itself. If it’s a desktop, don’t push the case up against a wall so that the computer’s vents become blocked or leave it near a radiator or heating vent. If it’s a laptop, be careful to not block its air vents, particularly when doing something demanding. For example, putting a laptop down on a mattress, allowing it to sink in, and leaving it there can lead to overheating — especially if the laptop is doing something demanding and generating heat it can’t get rid of. Check if Fans Are Running: If you’re not sure why your computer started overheating, open its case and check that all the fans are running. It’s possible that a CPU, graphics card, or case fan failed or became unplugged, reducing air flow. Tune Up Heat Sinks: If your CPU is overheating, its heat sink may not be seated correctly or its thermal paste may be old. You may need to remove the heat sink and re-apply new thermal paste before reseating the heat sink properly. This tip applies more to tweakers, overclockers, and people who build their own PCs, especially if they may have made a mistake when originally applying the thermal paste. This is often much more difficult when it comes to laptops, which generally aren’t designed to be user-serviceable. That can lead to trouble if the laptop becomes filled with dust and needs to be cleaned out, especially if the laptop was never designed to be opened by users at all. Consult our guide to diagnosing and fixing an overheating laptop for help with cooling down a hot laptop. Overheating is a definite danger when overclocking your CPU or graphics card. Overclocking will cause your components to run hotter, and the additional heat will cause problems unless you can properly cool your components. If you’ve overclocked your hardware and it has started to overheat — well, throttle back the overclock! Image Credit: Vinni Malek on Flickr     

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• Access Services in SharePoint Server 2010

  - by Wayne

  Another SharePoint Server 2010 feature which cannot go unnoticed is the Access Services. Access Services is a service in SharePoint Server 2010 that allows administrators to view, edit, and configure a Microsoft access application within a Web Browser. Access Services settings support backup and recovery, regardless of whether there is a UI setting in Central Administration. However, backup and recovery only apply to service-level and administrative-level settings; end-user content from the Access application is not backed up as part of this process. Access Services has Windows PowerShell functionality that can be used to provide the service that uses settings from a previous backup; configure and manage macro and query setting; manage and configure session management; and configure all the global settings of the service. Key Benefits of SharePoint Server Access Services Easier Access to right tools: The enhanced, customizable Ribbon in Access 2010 makes it easy to uncover more commands so you can focus on the end product. The new Microsoft Office BackstageTM view is yet another feature that can help you easily analyze and document your database, share, publish, and customize your Access 2010 experience, all from one convenient location. Helps build database effortlessly and quickly: Out-of-the box templates and reusable components make Access Services the fastest, simplest database solution available. It helps find new pre-built templates which you can start using without customization or select templates created by your peers in the Access online community and customize them to meet your needs. It builds your databases with new modular components. New Application Parts enable you to add a set of common Access components, such as a table and form for task management, to your database in a few simple clicks. Database navigation is now simplified. It creates Navigation Forms and makes your frequently used forms and reports more accessible without writing any code or logic. Create Impactful forms and reports: Whether it's an inventory of your assets or customer sales database, Access 2010 brings the innovative tools you'd expect from Microsoft Office. Access Services easily spot trends and add emphasis to your data. It quickly create coordinating database forms and reports and bring the Web into your database. Obtain a centralized landing pad for your data: Access 2010 offers easy ways to bring your data together and help increase work quality. New technologies help break down barriers so you can share and work together on your databases, making you or your team more efficient and productive. Add automation and complex expressions: If you need a more robust database design, such as preventing record deletion if a specific condition is met or if you need to create calculations to forecast your budget, Access 2010 empowers you to be your own developer. The enhanced Expression Builder greatly simplifies your expression building experience with IntelliSense®. With the revamped Macro Designer, it's now even easier for you to add basic logic to your database. New Data Macros allow you to attach logic to your data, centralizing the logic on the table, not the objects that update your data. Key features of Access Services 2010 - Access database content through a Web browser: Newly added Access Services on Microsoft SharePoint Server 2010 enables you to make your databases available on the Web with new Web databases. Users without an Access client can open Web forms and reports via a browser and changes are automatically synchronized. - Simplify how you access the features you need: The Ribbon, improved in Access 2010, helps you access commands even more quickly by enabling you to customize or create your own tabs. The new Microsoft Office Backstage view replaces the traditional File menu to provide one central, organized location for all of your document management tasks. - Codeless navigation: Use professional looking web-like navigation forms to make frequently used forms and reports more accessible without writing any code or logic. - Easily reuse Access items in other databases: Use Application Parts to add pre-built Access components for common tasks to your database in a few simple clicks. You can also package common database components, such as data entry forms and reports for task management, and reuse them across your organization or other databases. - Simplified formatting: By using Office themes you can create coordinating professional forms and reports across your database. Simply select a familiar and great looking Office theme, or design your own, and apply it to your database. Newly created Access objects will automatically match your chosen theme.

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• Declarative Architectures in Infrastructure as a Service (IaaS)

  - by BuckWoody

  I deal with computing architectures by first laying out requirements, and then laying in any constraints for it's success. Only then do I bring in computing elements to apply to the system. As an example, a requirement might be "world-side availability" and a constraint might be "with less than 80ms response time and full HA" or something similar. Then I can choose from the best fit of technologies which range from full-up on-premises computing to IaaS, PaaS or SaaS. I also deal in abstraction layers - on-premises systems are fully under your control, in IaaS the hardware is abstracted (but not the OS, scale, runtimes and so on), in PaaS the hardware and the OS is abstracted and you focus on code and data only, and in SaaS everything is abstracted - you merely purchase the function you want (like an e-mail server or some such) and simply use it. When you think about solutions this way, the architecture moves to the primary factor in your decision. It's problem-first architecting, and then laying in whatever technology or vendor best fixes the problem. To that end, most architects design a solution using a graphical tool (I use Visio) and then creating documents that  let the rest of the team (and business) know what is required. It's the template, or recipe, for the solution. This is extremely easy to do for SaaS - you merely point out what the needs are, research the vendor and present the findings (and bill) to the business. IT might not even be involved there. In PaaS it's not much more complicated - you use the same Application Lifecycle Management and design tools you always have for code, such as Visual Studio or some other process and toolset, and you can "stamp out" the application in multiple locations, update it and so on. IaaS is another story. Here you have multiple machines, operating systems, patches, virus scanning, run-times, scale-patterns and tools and much more that you have to deal with, since essentially it's just an in-house system being hosted by someone else. You can certainly automate builds of servers - we do this as technical professionals every day. From Windows to Linux, it's simple enough to create a "build script" that makes a system just like the one we made yesterday. What is more problematic is being able to tie those systems together in a coherent way (as a solution) and then stamp that out repeatedly, especially when you might want to deploy that solution on-premises, or in one cloud vendor or another. Lately I've been working with a company called RightScale that does exactly this. I'll point you to their site for more info, but the general idea is that you document out your intent for a set of servers, and it will deploy them to on-premises clouds, Windows Azure, and other cloud providers all from the same script. In other words, it doesn't contain the images or anything like that - it contains the scripts to build them on-premises or on a cloud vendor like Microsoft. Using a tool like this, you combine the steps of designing a system (all the way down to passwords and accounts if you wish) and then the document drives the distribution and implementation of that intent. As time goes on and more and more companies implement solutions on various providers (perhaps for HA and DR) then this becomes a compelling investigation. The RightScale information is here, if you want to investigate it further. Yes, there are other methods I've found, but most are tied to a single kind of cloud, and I'm not into vendor lock-in. Poppa Bear Level - Hands-on EvaluateRightScale at no cost.  Just bring your Windows Azurecredentials and follow the these tutorials: Sign Up for Windows Azure Add     Windows Azure to a RightScale Account Windows Azure Virtual Machines     3-tier Deployment Momma Bear Level - Just the Right level... ;0)  WindowsAzure Evaluation Guide - if you are new toWindows Azure Virtual Machines and new to RightScale, we recommend that youread the entire evaluation guide to gain a more complete understanding of theWindows Azure + RightScale solution.    WindowsAzure Support Page @ support.rightscale.com - FAQ's, tutorials,etc. for  Windows Azure Virtual Machines (Work in Progress) Baby Bear Level - Marketing WindowsAzure Page @ www.rightscale.com - find overview informationincluding solution briefs and presentation & demonstration videos   Scale     and Automate Applications on Windows Azure  Solution Brief     - how RightScale makes Windows Azure Virtual Machine even better SQL     Server on Windows Azure  Solution Brief   -       Run Highly Available SQL Server on Windows Azure Virtual Machines

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• Issues with ILMerge, Lambda Expressions and VS2010 merging?

  - by John Blumenauer

  A little Background For quite some time now, it’s been possible to merge multiple .NET assemblies into a single assembly using ILMerge in Visual Studio 2008.  This is especially helpful when writing wrapper assemblies for 3rd-party libraries where it’s desirable to minimize the number of assemblies for distribution.  During the merge process, ILMerge will take a set of assemblies and merge them into a single assembly.  The resulting assembly can be either an executable or a DLL and is identified as the primary assembly. Issue During a recent project, I discovered using ILMerge to merge assemblies containing lambda expressions in Visual Studio 2010 is resulting in invalid primary assemblies.  The code below is not where the initial issue was identified, I will merely use it to illustrate the problem at hand. In order to describe the issue, I created a console application and a class library for calculating a few math functions utilizing lambda expressions.  The code is available for download at the bottom of this blog entry. MathLib.cs using System; namespace MathLib { public static class MathHelpers { public static Func<double, double, double> Hypotenuse = (x, y) => Math.Sqrt(x * x + y * y); static readonly Func<int, int, bool> divisibleBy = (int a, int b) => a % b == 0; public static bool IsPrimeNumber(int x) { { for (int i = 2; i <= x / 2; i++) if (divisibleBy(x, i)) return false; return true; }; } } } Program.cs using System; using MathLib; namespace ILMergeLambdasConsole { class Program { static void Main(string[] args) { int n = 19; if (MathHelpers.IsPrimeNumber(n)) { Console.WriteLine(n + " is prime"); } else { Console.WriteLine(n + " is not prime"); } Console.ReadLine(); } } } Not surprisingly, the preceding code compiles, builds and executes without error prior to running the ILMerge tool.   ILMerge Setup In order to utilize ILMerge, the following changes were made to the project. The MathLib.dll assembly was built in release configuration and copied to the MathLib folder.  The following folder hierarchy was used for this example:   The project file for ILMergeLambdasConsole project file was edited to add the ILMerge post-build configuration.  The following lines were added near the bottom of the project file:  <Target Name="AfterBuild" Condition="'$(Configuration)' == 'Release'"> <Exec Command="&quot;..\..\lib\ILMerge\Ilmerge.exe&quot; /ndebug /out:@(MainAssembly) &quot;@(IntermediateAssembly)&quot; @(ReferenceCopyLocalPaths->'&quot;%(FullPath)&quot;', ' ')" /> <Delete Files="@(ReferenceCopyLocalPaths->'$(OutDir)%(DestinationSubDirectory)%(Filename)%(Extension)')" /> </Target> The ILMergeLambdasConsole project was modified to reference the MathLib.dll located in the MathLib folder above. ILMerge and ILMerge.exe.config was copied into the ILMerge folder shown above.  The contents of ILMerge.exe.config are: <?xml version="1.0" encoding="utf-8" ?> <configuration> <startup useLegacyV2RuntimeActivationPolicy="true"> <requiredRuntime safemode="true" imageVersion="v4.0.30319" version="v4.0.30319"/> </startup> </configuration> Post-ILMerge After compiling and building, the MathLib.dll assembly will be merged into the ILMergeLambdasConsole executable.  Unfortunately, executing ILMergeLambdasConsole.exe now results in a crash.  The ILMerge documentation recommends using PEVerify.exe to validate assemblies after merging.  Executing PEVerify.exe against the ILMergeLambdasConsole.exe assembly results in the following error:    Further investigation by using Reflector reveals the divisibleBy method in the MathHelpers class looks a bit questionable after the merge.     Prior to using ILMerge, the same divisibleBy method appeared as the following in Reflector: It’s pretty obvious something has gone awry during the merge process.  However, this is only occurring when building within the Visual Studio 2010 environment.  The same code and configuration built within Visual Studio 2008 executes fine.  I’m still investigating the issue.  If anyone has already experienced this situation and solved it, I would love to hear from you.  However, as of right now, it looks like something has gone terribly wrong when executing ILMerge against assemblies containing Lambdas in Visual Studio 2010. Solution Files ILMergeLambdaExpression

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• Oracle RightNow CX for Good Customer Experiences

  - by Andreea Vaduva

  Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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• Oracle Fusion Middleware gives you Choice and Portability for Public and Private Cloud

  - by Michelle Kimihira

  Author: Margaret Lee, Senior Director, Product Management, Oracle Fusion Middleware Cloud Computing allows customers to quickly develop and deploy applications in a shared environment.  The environment can span across hardward (IaaS), foundation layer software (PaaS), and end-user software (SaaS). Cloud Computing provides compelling benefits in terms of business agility and IT cost savings.  However, with complex, existing heterogeneous architectures, and concerns for security and manageability, enterprises are challenged to define their Cloud strategy.  For most enterprises, the solution is a hybrid of private and public cloud.  Fusion Middleware supports customers’ Cloud requirements through choice and portability. Fusion Middleware supports a variety of cloud development and deployment models:  Oracle [Public] Cloud; customer private cloud; hybrid of these two, and traditional dedicated, on-premise model Customers can develop applications in any of these models and deployed in another, providing the flexibility and portability they need Oracle Cloud is a public cloud offering.  Within Oracle Cloud, Fusion Middleware provides two key offerings include the Developer cloud service and Java cloud deployment service. Developer Cloud Service Simplify Development: Automated provisioned environment; pre-configured and integrated; web-based administration Deploy Automatically: Fully integrated with Oracle Cloud for Java deployment; workflow ensures build & test Collaborate & Manage: Fits any size team; integrated team source repository; continuous integration; task/defect tracking Integrated with all major IDEs: Oracle JDeveloper; NetBeans; Eclipse Java Cloud Service Java Cloud service provides flexible Java deployment environment for departmental applications and development, staging, QA, training, and demo environments.  It also supports customizations deployments for SaaS-based Fusion Applications customers.  Some key features of Java Cloud Service include: WebLogic Server on Exalogic, secure, highly available infrastructure Database Service & IDE Integration Open, Standard-based Deploy Web Apps, Web Services, REST Services Fully managed and supported by Oracle For more information, please visit Oracle Cloud, Oracle Cloud Java Service and Oracle Cloud Developer Service. If your enterprise prefers a private cloud, for reasons such as security, control, manageability, and complex integration that prevent your applications from being deployed on a public cloud, Fusion Middleware also provide you with the products and tools you need.  Sometimes called Private PaaS, private clouds have their predecessors in shared-services arrangements many large companies have been building in the past decade.  The difference, however, are in the scope of the services, and depth of their capabilities.  In terms of vertical stack depth, private clouds not only provide hardware and software infrastructure to run your applications, they also provide services such as integration and security, that your applications need.  Horizontally, private clouds provide monitoring, management, lifecycle, and charge back capabilities out-of-box that shared-services platforms did not have before. Oracle Fusion Middleware includes the complete stack of hardware and software for you to build private clouds: SOA suite and BPM suite to support systems integration and process flow between applications deployed on your private cloud and the rest of your organization Identity and Access Management suite to provide security, provisioning, and access services for applications deployed on your private cloud WebLogic Server to run your applications Enterprise Manager's Cloud Management pack to monitor, manage, upgrade applications running on your private cloud Exalogic or optimized Oracle-Sun hardware to build out your private cloud The most important key differentiator for Oracle's cloud solutions is portability, between private and public clouds.  This is unique to Oracle because portability requires the vendor to have product depth and breadth in both public cloud services and private cloud product offerings.  Most public cloud vendors cannot provide the infrastructure and tools customers need to build their own private clouds.  In reverse, traditional software tools vendors typically do not have the product and expertise breadth to build out and offer a public cloud.  Oracle can.  It is important for customers that the products and technologies  Oracle uses to build its public is the same set that it sells to customers for them to build private clouds.  Fundamentally, that enables skills reuse,  as well as application portability. For more information on Oracle PaaS offerings, please visit Oracle's product information page.    Resources Follow us on Twitter and Facebook Subscribe to our regular Fusion Middleware Newsletter

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• Oracle CRM On Demand Release 24 is Generally Available

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 We are pleased to announce that Oracle CRM On Demand Release 24 is Generally Available as of October 25, 2013 Get smarter, more productive and the best value with Oracle CRM On Demand Release 24. Oracle CRM On Demand continues to be the most complete Software-as-a-Service (SaaS) CRM solution available. Now, with Release 24, organizations of all types and sizes benefit from actionable insight anywhere, anytime, as well as key enhancements in mobility, embedded social, analytics, integration and extensibility, and ease of use.Next Generation Mobile and Desktop Solutions : Oracle CRM On Demand Release 24 offers a complete set of mobile and desktop solutions that improve productivity by enabling reps to access and update information anywhere, anytime. Capabilities include: Oracle CRM On Demand Disconnected Mobile Sales (DMS) – A disconnected native iPad solution, DMS has been further streamlined mobile sales process by adding Structured Product Messaging to record brand specific call objectives, enhancements in HTML5 eDetailing including message response tracking and improvements in administration and configuration such as more field management options for read only fields, role management and enhanced logging. Oracle CRM On Demand Connected Mobile Sales. This add-on mobile service provides a configurable mobile solution on iOS, BlackBerry and now Android devices. You can access data from CRM On Demand in real time with a rich, native user experience, that is comfortable and familiar to current iOS, BlackBerry and Android users. New features also include Single Sign On to enhance security for mobile users.  Oracle CRM On Demand Desktop: This application centralizes essential CRM information in the familiar Microsoft Outlook environment,increasing user adoption and decreasing training costs. Users can manage CRM data while disconnected, then synchronize bi-directionally when they are back on the network. New in Oracle CRM On Demand Desktop Version 3 is the ability to synchronize by Books of Business, and improved Online Lookup. Mobile Browser Support: The following mobile device browsers are now supported: Apple iPhone, Apple iPad, Windows 8 Tablets, and Google Android. Leverage the Social Enterprise Engaging customers via social channels is rapidly becoming a significant key to enhanced customer experience as it provides proactive customer service, targeted messaging and greater intimacy throughout the entire customer lifecycle. Listening to customers on the social channels can identify a customers’ sphere of influence and the real value they bring to their organization, or the impact they can have on the opportunity. Servicing the customer’s need is the first step towards loyalty to a brand, integrating with social channels allows us to maximize brand affinity and virally expand customer engagements thus increasing revenue. Oracle CRM On Demand is leveraging the Social Enterprise through its integration with Oracle’s Social Relationship Management (SRM) product suite by providing out-of-the-box integration with Social Engagement and Monitoring (SEM), Social Marketing (SM) and Oracle Social Network (OSN). With Oracle CRM On Demand Release 24, users are able to create a service request from a social post via SEM and have leads entered on a SM lead form automatically entered into Oracle CRM On Demand along with the campaign, streamlining the lead qualification process. Get Smarter with Actionable Insight The difference between making good decisions and great decisions depends heavily upon the quality, structure, and availability of information at hand. Oracle CRM On Demand Release 24 expands upon its industry-leading analytics capabilities to provide greater business insight than ever before. New capabilities include flexible permissions on analytics reports folders, allowing for read only access to reports, and additional field and object coverage. Get More Productive with Powerful Tools Oracle CRM On Demand Release 24 introduces a new set of powerful capabilities designed to maximize productivity. A significant new feature for customizing Oracle CRM On Demand is a JavaScript API. The JS API allows customers to add new buttons, suppress existing buttons and even change what happens when a user clicks an existing button. Other usability enhancements, such as personalized related information applets, extended case insensitive search provide users with better, more intuitive, experience. Additional privileges for viewing private activities and notes allow administrators to reassign records as needed, and Custom Object management. Workflow has been added to the Order Item object; and now tasks can be assigned to a relative user, such as an Account Owner, allowing more complex business processes to be automated and adhered to. Get the Best Value Oracle CRM On Demand delivers unprecedented value with the broadest set of capabilities from a single-provider solution, the industry’s lowest total cost of ownership, the most on-demand deployment options, the deepest CRM expertise and experience of any CRM provider, and the most secure CRM in the cloud. With Release 24, Oracle CRM On Demand now includes even more enterprise-grade security, integration, and extensibility features, along with enhanced industry editions to save you time and money. New features include: Business Process Administration: A new privilege has been added that allows administrators to override a Business Process Administration rule.This privilege permits users to edit a locked record, or unlock a record, in the event of a material change that needs to be reflected per corporatepolicy. Additionally, the Products Detailed object has been added to Business Process Administration, enabling record locking and logic to be applied. Expanded Integration: Oracle continues to improve Web Services each release, by adding more object coverage enabling customers and partners to easily integrate with CRM On Demand. Bottom Line Oracle CRM On Demand Release 24 enables organizations to get smarter, get more productive, and get the best value, period. For more information on Oracle CRM On Demand Release 24, please visit oracle.com/crmondemand

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• Changing the Game: Why Oracle is in the IT Operations Management Business

  - by DanKoloski

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Next week, in Orlando, is the annual Gartner IT Operations Management Summit. Oracle is a premier sponsor of this annual event, which brings together IT executives for several days of high level talks about the state of operational management of enterprise IT. This year, Sushil Kumar, VP Product Strategy and Business Development for Oracle’s Systems & Applications Management, will be presenting on the transformation in IT Operations required to support enterprise cloud computing. IT Operations transformation is an important subject, because year after year, we hear essentially the same refrain – large enterprises spend an average of two-thirds (67%!) of their IT resources (budget, energy, time, people, etc.) on running the business, with far too little left over to spend on growing and transforming the business (which is what the business actually needs and wants). In the thirtieth year of the distributed computing revolution (give or take, depending on how you count it), it’s amazing that we have still not moved the needle on the single biggest component of enterprise IT resource utilization. Oracle is in the IT Operations Management business because when management is engineered together with the technology under management, the resulting efficiency gains can be truly staggering. To put it simply – what if you could turn that 67% of IT resources spent on running the business into 50%? Or 40%? Imagine what you could do with those resources. It’s now not just possible, but happening. This seems like a simple idea, but it is a radical change from “business as usual” in enterprise IT Operations. For the last thirty years, management has been a bolted-on afterthought – we pick and deploy our technology, then figure out how to manage it. This pervasive dysfunction is a broken cycle that guarantees high ongoing operating costs and low agility. If we want to break the cycle, we need to take a more tightly-coupled approach. As a complete applications-to-disk platform provider, Oracle is engineering management together with technology across our stack and hooking that on-premise management up live to My Oracle Support. Let’s examine the results with just one piece of the Oracle stack – the Oracle Database. Oracle began this journey with the Oracle Database 9i many years ago with the introduction of low-impact instrumentation in the database kernel (“tell me what’s wrong”) and through Database 10g, 11g and 11gR2 has successively added integrated advisory (“tell me how to fix what’s wrong”) and lifecycle management and automated self-tuning (“fix it for me, and do it on an ongoing basis for all my assets”). When enterprises take advantage of this tight-coupling, the results are game-changing. Consider the following (for a full list of public references, visit this link): British Telecom improved database provisioning time 1000% (from weeks to minutes) which allows them to provide a new DBaaS service to their internal customers with no additional resources Cerner Corporation Saved $9.5 million in CapEx and OpEx AND launched a brand-new cloud business at the same time Vodafone Group plc improved response times 50% and reduced maintenance planning times 50-60% while serving 391 million registered mobile customers Or the recent Database Manageability and Productivity Cost Comparisons: Oracle Database 11g Release 2 vs. SAP Sybase ASE 15.7, Microsoft SQL Server 2008 R2 and IBM DB2 9.7 as conducted by independent analyst firm ORC. In later entries, we’ll discuss similar results across other portions of the Oracle stack and how these efficiency gains are required to achieve the agility benefits of Enterprise Cloud. Stay Connected: Twitter |  Face book |  You Tube |  Linked in |  Newsletter

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• Session Report - Java on the Raspberry Pi

  - by Janice J. Heiss

  On mid-day Wednesday, the always colorful Oracle Evangelist Simon Ritter demonstrated Java on the Raspberry Pi at his session, “Do You Like Coffee with Your Dessert?”. The Raspberry Pi consists of a credit card-sized single-board computer developed in the UK with the intention of stimulating the teaching of basic computer science in schools. “I don't think there is a single feature that makes the Raspberry Pi significant,” observed Ritter, “but a combination of things really makes it stand out. First, it's $35 for what is effectively a completely usable computer. You do have to add a power supply, SD card for storage and maybe a screen, keyboard and mouse, but this is still way cheaper than a typical PC. The choice of an ARM (Advanced RISC Machine and Acorn RISC Machine) processor is noteworthy, because it avoids problems like cooling (no heat sink or fan) and can use a USB power brick. When you add in the enormous community support, it offers a great platform for teaching everyone about computing.”Some 200 enthusiastic attendees were present at the session which had the feel of Simon Ritter sharing a fun toy with friends. The main point of the session was to show what Oracle was doing to support Java on the Raspberry Pi in a way that is entertaining and fun. Ritter pointed out that, in addition to being great for teaching, it’s an excellent introduction to the ARM architecture, and runs well with Java and will get better once it has official hard float support. The possibilities are vast.Ritter explained that the Raspberry Pi Project started in 2006 with the goal of devising a computer to inspire children; it drew inspiration from the BBC Micro literacy project of 1981 that produced a series of microcomputers created by the Acorn Computer company. It was officially launched on February 29, 2012, with a first production of 10,000 boards. There were 100,000 pre-orders in one day; currently about 4,000 boards are produced a day. Ritter described the specification as follows:* CPU: ARM 11 core running at 700MHz Broadcom SoC package Can now be overclocked to 1GHz (without breaking the warranty!) * Memory: 256Mb* I/O: HDMI and composite video 2 x USB ports (Model B only) Ethernet (Model B only) Header pins for GPIO, UART, SPI and I2C He took attendees through a brief history of ARM Architecture:* Acorn BBC Micro (6502 based) Not powerful enough for Acorn’s plans for a business computer * Berkeley RISC Project UNIX kernel only used 30% of instruction set of Motorola 68000 More registers, less instructions (Register windows) One chip architecture to come from this was… SPARC * Acorn RISC Machine (ARM) 32-bit data, 26-bit address space, 27 registers First machine was Acorn Archimedes * Spin off from Acorn, Advanced RISC MachinesNext he presented its features:* 32-bit RISC Architecture–  ARM accounts for 75% of embedded 32-bit CPUs today– 6.1 Billion chips sold last year (zero manufactured by ARM)* Abstract architecture and microprocessor core designs– Raspberry Pi is ARM11 using ARMv6 instruction set* Low power consumption– Good for mobile devices– Raspberry Pi can be powered from 700mA 5V only PSU– Raspberry Pi does not require heatsink or fanHe described the current ARM Technology:* ARMv6– ARM 11, ARM Cortex-M* ARMv7– ARM Cortex-A, ARM Cortex-M, ARM Cortex-R* ARMv8 (Announced)– Will support 64-bit data and addressingHe next gave the Java Specifics for ARM: Floating point operations* Despite being an ARMv6 processor it does include an FPU– FPU only became standard as of ARMv7* FPU (Hard Float, or HF) is much faster than a software library* Linux distros and Oracle JVM for ARM assume no HF on ARMv6– Need special build of both– Raspbian distro build now available– Oracle JVM is in the works, release date TBDNot So RISCPerformance Improvements* DSP Enhancements* Jazelle* Thumb / Thumb2 / ThumbEE* Floating Point (VFP)* NEON* Security Enhancements (TrustZone)He spent a few minutes going over the challenges of using Java on the Raspberry Pi and covered:* Sound* Vision * Serial (TTL UART)* USB* GPIOTo implement sound with Java he pointed out:* Sound drivers are now included in new distros* Java Sound API– Remember to add audio to user’s groups– Some bits work, others not so much* Playing (the right format) WAV file works* Using MIDI hangs trying to open a synthesizer* FreeTTS text-to-speech– Should work once sound works properlyHe turned to JavaFX on the Raspberry Pi:* Currently internal builds only– Will be released as technology preview soon* Work involves optimal implementation of Prism graphics engine– X11?* Once the JavaFX implementation is completed there will be little of concern to developers-- It’s just Java (WORA). He explained the basis of the Serial Port:* UART provides TTL level signals (3.3V)* RS-232 uses 12V signals* Use MAX3232 chip to convert* Use this for access to serial consoleHe summarized his key points. The Raspberry Pi is a very cool (and cheap) computer that is great for teaching, a great introduction to ARM that works very well with Java and will work better in the future. The opportunities are limitless. For further info, check out, Raspberry Pi User Guide by Eben Upton and Gareth Halfacree. From there, Ritter tried out several fun demos, some of which worked better than others, but all of which were greeted with considerable enthusiasm and support and good humor (even when he ran into some glitches).  All in all, this was a fun and lively session.

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• Ransomware: Why This New Malware is So Dangerous and How to Protect Yourself

  - by Chris Hoffman

  Ransomware is a type of malware that tries to extort money from you. One of the nastiest examples, CryptoLocker, takes your files hostage and holds them for ransom, forcing you to pay hundreds of dollars to regain access. Most malware is no longer created by bored teenagers looking to cause some chaos. Much of the current malware is now produced by organized crime for profit and is becoming increasingly sophisticated. How Ransomware Works Not all ransomware is identical. The key thing that makes a piece of malware “ransomware” is that it attempts to extort a direct payment from you. Some ransomware may be disguised. It may function as “scareware,” displaying a pop-up that says something like “Your computer is infected, purchase this product to fix the infection” or “Your computer has been used to download illegal files, pay a fine to continue using your computer.” In other situations, ransomware may be more up-front. It may hook deep into your system, displaying a message saying that it will only go away when you pay money to the ransomware’s creators. This type of malware could be bypassed via malware removal tools or just by reinstalling Windows. Unfortunately, Ransomware is becoming more and more sophisticated. One of the latest examples, CryptoLocker, starts encrypting your personal files as soon as it gains access to your system, preventing access to the files without knowing the encryption key. CryptoLocker then displays a message informing you that your files have been locked with encryption and that you have just a few days to pay up. If you pay them $300, they’ll hand you the encryption key and you can recover your files. CryptoLocker helpfully walks you through choosing a payment method and, after paying, the criminals seem to actually give you a key that you can use to restore your files. You can never be sure that the criminals will keep their end of the deal, of course. It’s not a good idea to pay up when you’re extorted by criminals. On the other hand, businesses that lose their only copy of business-critical data may be tempted to take the risk — and it’s hard to blame them. Protecting Your Files From Ransomware This type of malware is another good example of why backups are essential. You should regularly back up files to an external hard drive or a remote file storage server. If all your copies of your files are on your computer, malware that infects your computer could encrypt them all and restrict access — or even delete them entirely. When backing up files, be sure to back up your personal files to a location where they can’t be written to or erased. For example, place them on a removable hard drive or upload them to a remote backup service like CrashPlan that would allow you to revert to previous versions of files. Don’t just store your backups on an internal hard drive or network share you have write access to. The ransomware could encrypt the files on your connected backup drive or on your network share if you have full write access. Frequent backups are also important. You wouldn’t want to lose a week’s worth of work because you only back up your files every week. This is part of the reason why automated back-up solutions are so convenient. If your files do become locked by ransomware and you don’t have the appropriate backups, you can try recovering them with ShadowExplorer. This tool accesses “Shadow Copies,” which Windows uses for System Restore — they will often contain some personal files. How to Avoid Ransomware Aside from using a proper backup strategy, you can avoid ransomware in the same way you avoid other forms of malware. CryptoLocker has been verified to arrive through email attachments, via the Java plug-in, and installed on computers that are part of the Zeus botnet. Use a good antivirus product that will attempt to stop ransomware in its tracks. Antivirus programs are never perfect and you could be infected even if you run one, but it’s an important layer of defense. Avoid running suspicious files. Ransomware can arrive in .exe files attached to emails, from illicit websites containing pirated software, or anywhere else that malware comes from. Be alert and exercise caution over the files you download and run. Keep your software updated. Using an old version of your web browser, operating system, or a browser plugin can allow malware in through open security holes. If you have Java installed, you should probably uninstall it. For more tips, read our list of important security practices you should be following. Ransomware — CryptoLocker in particular — is brutally efficient and smart. It just wants to get down to business and take your money. Holding your files hostage is an effective way to prevent removal by antivirus programs after it’s taken root, but CryptoLocker is much less scary if you have good backups. This sort of malware demonstrates the importance of backups as well as proper security practices. Unfortunately, CryptoLocker is probably a sign of things to come — it’s the kind of malware we’ll likely be seeing more of in the future.     

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• Solaris 11.2: Functional Deprecation

  - by alanc

  In Solaris 11.1, I updated the system headers to enable use of several attributes on functions, including noreturn and printf format, to give compilers and static analyzers more information about how they are used to give better warnings when building code. In Solaris 11.2, I've gone back in and added one more attribute to a number of functions in the system headers: __attribute__((__deprecated__)). This is used to warn people building software that they’re using function calls we recommend no longer be used. While in many cases the Solaris Binary Compatibility Guarantee means we won't ever remove these functions from the system libraries, we still want to discourage their use. I made passes through both the POSIX and C standards, and some of the Solaris architecture review cases to come up with an initial list which the Solaris architecture review committee accepted to start with. This set is by no means a complete list of Obsolete function interfaces, but should be a reasonable start at functions that are well documented as deprecated and seem useful to warn developers away from. More functions may be flagged in the future as they get deprecated, or if further passes are made through our existing deprecated functions to flag more of them. Header Interface Deprecated by Alternative Documented in <door.h> door_cred(3C) PSARC/2002/188 door_ucred(3C) door_cred(3C) <kvm.h> kvm_read(3KVM), kvm_write(3KVM) PSARC/1995/186 Functions on kvm_kread(3KVM) man page kvm_read(3KVM) <stdio.h> gets(3C) ISO C99 TC3 (Removed in ISO C11), POSIX:2008/XPG7/Unix08 fgets(3C) gets(3C) man page, and just about every gets(3C) reference online from the past 25 years, since the Morris worm proved bad things happen when it’s used. <unistd.h> vfork(2) PSARC/2004/760, POSIX:2001/XPG6/Unix03 (Removed in POSIX:2008/XPG7/Unix08) posix_spawn(3C) vfork(2) man page. <utmp.h> All functions from getutent(3C) man page PSARC/1999/103 utmpx functions from getutentx(3C) man page getutent(3C) man page <varargs.h> varargs.h version of va_list typedef ANSI/ISO C89 standard <stdarg.h> varargs(3EXT) <volmgt.h> All functions PSARC/2005/672 hal(5) API volmgt_check(3VOLMGT), etc. <sys/nvpair.h> nvlist_add_boolean(3NVPAIR), nvlist_lookup_boolean(3NVPAIR) PSARC/2003/587 nvlist_add_boolean_value, nvlist_lookup_boolean_value nvlist_add_boolean(3NVPAIR) & (9F), nvlist_lookup_boolean(3NVPAIR) & (9F). <sys/processor.h> gethomelgroup(3C) PSARC/2003/034 lgrp_home(3LGRP) gethomelgroup(3C) <sys/stat_impl.h> _fxstat, _xstat, _lxstat, _xmknod PSARC/2009/657 stat(2) old functions are undocumented remains of SVR3/COFF compatibility support If the above table is cut off when viewing in the blog, try viewing this standalone copy of the table. To See or Not To See To see these warnings, you will need to be building with either gcc (versions 3.4, 4.5, 4.7, & 4.8 are available in the 11.2 package repo), or with Oracle Solaris Studio 12.4 or later (which like Solaris 11.2, is currently in beta testing). For instance, take this oversimplified (and obviously buggy) implementation of the cat command: #include <stdio.h> int main(int argc, char **argv) { char buf[80]; while (gets(buf) != NULL) puts(buf); return 0; } Compiling it with the Studio 12.4 beta compiler will produce warnings such as: % cc -V cc: Sun C 5.13 SunOS_i386 Beta 2014/03/11 % cc gets_test.c "gets_test.c", line 6: warning: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 The exact warning given varies by compilers, and the compilers also have a variety of flags to either raise the warnings to errors, or silence them. Of couse, the exact form of the output is Not An Interface that can be relied on for automated parsing, just shown for example. gets(3C) is actually a special case — as noted above, it is no longer part of the C Standard Library in the C11 standard, so when compiling in C11 mode (i.e. when __STDC_VERSION__ >= 201112L), the <stdio.h> header will not provide a prototype for it, causing the compiler to complain it is unknown: % gcc -std=c11 gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: implicit declaration of function ‘gets’ [-Wimplicit-function-declaration] while (gets(buf) != NULL) ^ The gets(3C) function of course is still in libc, so if you ignore the error or provide your own prototype, you can still build code that calls it, you just have to acknowledge you’re taking on the risk of doing so yourself. Solaris Studio 12.4 Beta % cc gets_test.c "gets_test.c", line 6: warning: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 % cc -errwarn=E_DEPRECATED_ATT gets_test.c "gets_test.c", line 6: "gets" is deprecated, declared in : "/usr/include/iso/stdio_iso.h", line 221 cc: acomp failed for gets_test.c This warning is silenced in the 12.4 beta by cc -erroff=E_DEPRECATED_ATT No warning is currently issued by Studio 12.3 & earler releases. gcc 3.4.3 % /usr/sfw/bin/gcc gets_test.c gets_test.c: In function `main': gets_test.c:6: warning: `gets' is deprecated (declared at /usr/include/iso/stdio_iso.h:221) Warning is completely silenced with gcc -Wno-deprecated-declarations gcc 4.7.3 % /usr/gcc/4.7/bin/gcc gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Wdeprecated-declarations] % /usr/gcc/4.7/bin/gcc -Werror=deprecated-declarations gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: error: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Werror=deprecated-declarations] cc1: some warnings being treated as errors Warning is completely silenced with gcc -Wno-deprecated-declarations gcc 4.8.2 % /usr/bin/gcc gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: warning: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Wdeprecated-declarations] while (gets(buf) != NULL) ^ % /usr/bin/gcc -Werror=deprecated-declarations gets_test.c gets_test.c: In function ‘main’: gets_test.c:6:5: error: ‘gets’ is deprecated (declared at /usr/include/iso/stdio_iso.h:221) [-Werror=deprecated-declarations] while (gets(buf) != NULL) ^ cc1: some warnings being treated as errors Warning is completely silenced with gcc -Wno-deprecated-declarations

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• Hiring New IT Employees versus Promoting Internally for IT Positions

  Recently I was asked my opinion regarding the hiring of IT professionals in regards to the option of hiring new IT employees versus promoting internally for IT positions. After thinking a little more about this question regarding staffing, specifically pertaining to promoting internally verses new employees; I think my answer to this question is that it truly depends on the situation. However, in most cases I would side with promoting internally. The key factors in this decision should be based on a company/department’s current values, culture, attitude, and existing priorities.  For example if a company values retaining all of its hard earned business knowledge then they would tend to promote existing employees internal over hiring a new employee. Moreover, the company will have to pay to train an existing employee to learn a new technology and the learning curve for some technologies can be very steep. Conversely, if a company values new technologies and technical proficiency over business knowledge then a company would tend to hire new employees because they may already have experience with a technology that the company is planning on using. In this scenario, the company would have to take on the additional overhead of allowing a new employee to learn how the business operates prior to them being fully effective. To illustrate my points above let us look at contractor that builds in ground pools for example.  He has the option to hire employees that are very strong but use small shovels to dig, or employees weak in physical strength but use large shovels to dig. Which employee should the contractor use to dig a hole for a new in ground pool? If we compare the possible candidates for this job we will find that they are very similar to hiring someone internally verses a new hire. The first example represents the existing workers that are very strong regarding the understanding how the business operates and the reasons why in a specific manner. However this employee could be potentially weaker than an outsider pertaining to specific technologies and would need some time to build their technical prowess for a new position much like the strong worker upgrading their shovels in order to remove more dirt at once when digging. The other employee is very similar to hiring a new person that may already have the large shovel but will need to increase their strength in order to use the shovel properly and efficiently so that they can move a maximum amount of dirt in a minimal amount of time. This can be compared to new employ learning how a business operates before they can be fully functional and integrated in the company/department. Another key factor in this dilemma pertains to existing employee and their passion for their work, their ability to accept new responsibility when given, and the willingness to take on responsibilities when they see a need in the business. As much as possible should be considered in this decision down to the mood of the team, the quality of existing staff, learning cure for both technology and business, and the potential side effects of the existing staff.  In addition, there are many more consideration based on the current team/department/companies culture and mood. There are several factors that need to be considered when promoting an individual or hiring new blood for a team. They both can provide great benefits as well as create controversy to a group. Personally, staffing especially in the IT world is like building a large scale system in that all of the components and modules must fit together and preform as one cohesive system in the same way a team must come together using their individually acquired skills so that they can work as one team.  If a module is out of place or is nonexistent then the rest of the team will suffer until the all of its issues are addressed and resolved. Benefits of Promoting Internally Internal promotions give employees a reason to constantly upgrade their technology, business, and communication skills if they want to further their career Employees can control their own destiny based on personal desires Employee already knows how the business operates Companies can save money by promoting internally because the initial overhead of allowing new hires to learn how a company operates is very expensive Newly promoted employees can assist in training their replacements while transitioning to their new role within a company. Existing employees already have a proven track record in regards fitting in with the business culture; this is always an unknown with all new hires Benefits of a New Hire New employees can energize and excite existing employees New employees can bring new ideas and advancements in technology New employees can offer a different perspective on existing issues based on their past experience. As you can see the decision to promote an existing employee from within a company verses hiring a new person should be based on several factors that should ultimately place the business in the best possible situation for the immediate and long term future. How would you handle this situation? Would you hire a new employee or promote from within?

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• Using BizTalk to bridge SQL Job and Human Intervention (Requesting Permission)

  - by Kevin Shyr

  I start off the process with either a BizTalk Scheduler (http://biztalkscheduledtask.codeplex.com/releases/view/50363) or a manual file drop of the XML message.  The manual file drop is to allow the SQL  Job to call a "File Copy" SSIS step to copy the trigger file for the next process and allows SQL  Job to be linked back into BizTalk processing. The Process Trigger XML looks like the following.  It is basically the configuration hub of the business process <ns0:MsgSchedulerTriggerSQLJobReceive xmlns:ns0="urn:com:something something">   <ns0:IsProcessAsync>YES</ns0:IsProcessAsync>   <ns0:IsPermissionRequired>YES</ns0:IsPermissionRequired>   <ns0:BusinessProcessName>Data Push</ns0:BusinessProcessName>   <ns0:EmailFrom>[email protected]</ns0:EmailFrom>   <ns0:EmailRecipientToList>[email protected]</ns0:EmailRecipientToList>   <ns0:EmailRecipientCCList>[email protected]</ns0:EmailRecipientCCList>   <ns0:EmailMessageBodyForPermissionRequest>This message was sent to request permission to start the Data Push process.  The SQL Job to be run is WeeklyProcessing_DataPush</ns0:EmailMessageBodyForPermissionRequest>   <ns0:SQLJobName>WeeklyProcessing_DataPush</ns0:SQLJobName>   <ns0:SQLJobStepName>Push_To_Production</ns0:SQLJobStepName>   <ns0:SQLJobMinToWait>1</ns0:SQLJobMinToWait>   <ns0:PermissionRequestTriggerPath>\\server\ETL-BizTalk\Automation\TriggerCreatedByBizTalk\</ns0:PermissionRequestTriggerPath>   <ns0:PermissionRequestApprovedPath>\\server\ETL-BizTalk\Automation\Approved\</ns0:PermissionRequestApprovedPath>   <ns0:PermissionRequestNotApprovedPath>\\server\ETL-BizTalk\Automation\NotApproved\</ns0:PermissionRequestNotApprovedPath> </ns0:MsgSchedulerTriggerSQLJobReceive>   Every node of this schema was promoted to a distinguished field so that the values can be used for decision making in the orchestration.  The first decision made is on the "IsPermissionRequired" field.     If permission is required (IsPermissionRequired=="YES"), BizTalk will use the configuration info in the XML trigger to format the email message.  Here is the snippet of how the email message is constructed. SQLJobEmailMessage.EmailBody     = new Eai.OrchestrationHelpers.XlangCustomFormatters.RawString(         MsgSchedulerTriggerSQLJobReceive.EmailMessageBodyForPermissionRequest +         "<br><br>" +         "By moving the file, you are either giving permission to the process, or disapprove of the process." +         "<br>" +         "This is the file to move: \"" + PermissionTriggerToBeGenereatedHere +         "\"<br>" +         "(You may find it easier to open the destination folder first, then navigate to the sibling folder to get to this file)" +         "<br><br>" +         "To approve, move(NOT copy) the file here: " + MsgSchedulerTriggerSQLJobReceive.PermissionRequestApprovedPath +         "<br><br>" +         "To disapprove, move(NOT copy) the file here: " + MsgSchedulerTriggerSQLJobReceive.PermissionRequestNotApprovedPath +         "<br><br>" +         "The file will be IMMEDIATELY picked up by the automated process.  This is normal.  You should receive a message soon that the file is processed." +         "<br>" +         "Thank you!"     ); SQLJobSendNotification(Microsoft.XLANGs.BaseTypes.Address) = "mailto:" + MsgSchedulerTriggerSQLJobReceive.EmailRecipientToList; SQLJobEmailMessage.EmailBody(Microsoft.XLANGs.BaseTypes.ContentType) = "text/html"; SQLJobEmailMessage(SMTP.Subject) = "Requesting Permission to Start the " + MsgSchedulerTriggerSQLJobReceive.BusinessProcessName; SQLJobEmailMessage(SMTP.From) = MsgSchedulerTriggerSQLJobReceive.EmailFrom; SQLJobEmailMessage(SMTP.CC) = MsgSchedulerTriggerSQLJobReceive.EmailRecipientCCList; SQLJobEmailMessage(SMTP.EmailBodyFileCharset) = "UTF-8"; SQLJobEmailMessage(SMTP.SMTPHost) = "localhost"; SQLJobEmailMessage(SMTP.MessagePartsAttachments) = 2;   After the Permission request email is sent, the next step is to generate the actual Permission Trigger file.  A correlation set is used here on SQLJobName and a newly generated GUID field. <?xml version="1.0" encoding="utf-8"?><ns0:SQLJobAuthorizationTrigger xmlns:ns0="somethingsomething"><SQLJobName>Data Push</SQLJobName><CorrelationGuid>9f7c6b46-0e62-46a7-b3a0-b5327ab03753</CorrelationGuid></ns0:SQLJobAuthorizationTrigger> The end user (the human intervention piece) will either grant permission for this process, or deny it, by moving the Permission Trigger file to either the "Approved" folder or the "NotApproved" folder.  A parallel Listen shape is waiting for either response.   The next set of steps decide how the SQL Job is to be called, or whether it is called at all.  If permission denied, it simply sends out a notification.  If permission is granted, then the flag (IsProcessAsync) in the original Process Trigger is used.  The synchonous part is not really synchronous, but a loop timer to check the status within the calling stored procedure (for more information, check out my previous post:  http://geekswithblogs.net/LifeLongTechie/archive/2010/11/01/execute-sql-job-synchronously-for-biztalk-via-a-stored-procedure.aspx)  If it's async, then the sp starts the job and BizTalk sends out an email.   And of course, some error notification:   Footnote: The next version of this orchestration will have an additional parallel line near the Listen shape with a Delay built in and a Loop to send out a daily reminder if no response has been received from the end user.  The synchronous part is used to gather results and execute a data clean up process so that the SQL Job can be re-tried.  There are manu possibilities here.

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• Null Values And The T-SQL IN Operator

  - by Jesse

  I came across some unexpected behavior while troubleshooting a failing test the other day that took me long enough to figure out that I thought it was worth sharing here. I finally traced the failing test back to a SELECT statement in a stored procedure that was using the IN t-sql operator to exclude a certain set of values. Here’s a very simple example table to illustrate the issue: Customers CustomerId INT, NOT NULL, Primary Key CustomerName nvarchar(100) NOT NULL SalesRegionId INT NULL   The ‘SalesRegionId’ column contains a number representing the sales region that the customer belongs to. This column is nullable because new customers get created all the time but assigning them to sales regions is a process that is handled by a regional manager on a periodic basis. For the purposes of this example, the Customers table currently has the following rows: CustomerId CustomerName SalesRegionId 1 Customer A 1 2 Customer B NULL 3 Customer C 4 4 Customer D 2 5 Customer E 3   How could we write a query against this table for all customers that are NOT in sales regions 2 or 4? You might try something like this: 1: SELECT 2: CustomerId, 3: CustomerName, 4: SalesRegionId 5: FROM Customers 6: WHERE SalesRegionId NOT IN (2,4)   Will this work? In short, no; at least not in the way that you might expect. Here’s what this query will return given the example data we’re working with: CustomerId CustomerName SalesRegionId 1 Customer A 1 5 Customer E 5   I was expecting that this query would also return ‘Customer B’, since that customer has a NULL SalesRegionId. In my mind, having a customer with no sales region should be included in a set of customers that are not in sales regions 2 or 4.When I first started troubleshooting my issue I made note of the fact that this query should probably be re-written without the NOT IN clause, but I didn’t suspect that the NOT IN clause was actually the source of the issue. This particular query was only one minor piece in a much larger process that was being exercised via an automated integration test and I simply made a poor assumption that the NOT IN would work the way that I thought it should. So why doesn’t this work the way that I thought it should? From the MSDN documentation on the t-sql IN operator: If the value of test_expression is equal to any value returned by subquery or is equal to any expression from the comma-separated list, the result value is TRUE; otherwise, the result value is FALSE. Using NOT IN negates the subquery value or expression. The key phrase out of that quote is, “… is equal to any expression from the comma-separated list…”. The NULL SalesRegionId isn’t included in the NOT IN because of how NULL values are handled in equality comparisons. From the MSDN documentation on ANSI_NULLS: The SQL-92 standard requires that an equals (=) or not equal to (<>) comparison against a null value evaluates to FALSE. When SET ANSI_NULLS is ON, a SELECT statement using WHERE column_name = NULL returns zero rows even if there are null values in column_name. A SELECT statement using WHERE column_name <> NULL returns zero rows even if there are nonnull values in column_name. In fact, the MSDN documentation on the IN operator includes the following blurb about using NULL values in IN sub-queries or expressions that are used with the IN operator: Any null values returned by subquery or expression that are compared to test_expression using IN or NOT IN return UNKNOWN. Using null values in together with IN or NOT IN can produce unexpected results. If I were to include a ‘SET ANSI_NULLS OFF’ command right above my SELECT statement I would get ‘Customer B’ returned in the results, but that’s definitely not the right way to deal with this. We could re-write the query to explicitly include the NULL value in the WHERE clause: 1: SELECT 2: CustomerId, 3: CustomerName, 4: SalesRegionId 5: FROM Customers 6: WHERE (SalesRegionId NOT IN (2,4) OR SalesRegionId IS NULL)   This query works and properly includes ‘Customer B’ in the results, but I ultimately opted to re-write the query using a LEFT OUTER JOIN against a table variable containing all of the values that I wanted to exclude because, in my case, there could potentially be several hundred values to be excluded. If we were to apply the same refactoring to our simple sales region example we’d end up with: 1: DECLARE @regionsToIgnore TABLE (IgnoredRegionId INT) 2: INSERT @regionsToIgnore values (2),(4) 3:  4: SELECT 5: c.CustomerId, 6: c.CustomerName, 7: c.SalesRegionId 8: FROM Customers c 9: LEFT OUTER JOIN @regionsToIgnore r ON r.IgnoredRegionId = c.SalesRegionId 10: WHERE r.IgnoredRegionId IS NULL By performing a LEFT OUTER JOIN from Customers to the @regionsToIgnore table variable we can simply exclude any rows where the IgnoredRegionId is null, as those represent customers that DO NOT appear in the ignored regions list. This approach will likely perform better if the number of sales regions to ignore gets very large and it also will correctly include any customers that do not yet have a sales region.

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• How do I organize a GUI application for passing around events and for setting up reads from a shared resource

  - by Savanni D'Gerinel

  My tools involved here are GTK and Haskell. My questions are probably pretty trivial for anyone who has done significant GUI work, but I've been off in the equivalent of CGI applications for my whole career. I'm building an application that displays tabular data, displays the same data in a graph form, and has an edit field for both entering new data and for editing existing data. After asking about sharing resources, I decided that all of the data involved will be stored in an MVar so that every component can just read the current state from the MVar. All of that works, but now it is time for me to rearrange the application so that it can be interactive. With that in mind, I have three widgets: a TextView (for editing), a TreeView (for displaying the data), and a DrawingArea (for displaying the data as a graph). I THINK I need to do two things, and the core of my question is, are these the right things, or is there a better way. Thing the first: All event handlers, those functions that will be called any time a redisplay is needed, need to be written at a high level and then passed into the function that actually constructs the widget to begin with. For instance: drawStatData :: DrawingArea -> MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO () createStatView :: (DrawingArea -> IO ()) -> IO VBox createUI :: MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO HBox createUI storeMVar field = do graphs <- createStatView (\area -> drawStatData area storeMVar field) hbox <- hBoxNew False 10 boxPackStart hbox graphs PackNatural 0 return hbox In this case, createStatView builds up a VBox that contains a DrawingArea to graph the data and potentially other widgets. It attaches drawStatData to the realize and exposeEvent events for the DrawingArea. I would do something similar for the TreeView, but I am not completely sure what since I have not yet done it and what I am thinking of would involve replacing the TreeModel every time the TreeView needs to be updated. My alternative to the above would be... drawStatData :: DrawingArea -> MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO () createStatView :: IO (VBox, DrawingArea) ... but in this case, I would arrange createUI like so: createUI :: MVar Core.ST -> (Core.ST -> SetRepWorkout.WorkoutStore) -> IO HBox createUI storeMVar field = do (graphbox, graph) <- createStatView (\area -> drawStatData area storeMVar field) hbox <- hBoxNew False 10 boxPackStart hbox graphs PackNatural 0 on graph realize (drawStatData graph storeMVar field) on graph exposeEvent (do liftIO $ drawStatData graph storeMVar field return ()) return hbox I'm not sure which is better, but that does lead me to... Thing the second: it will be necessary for me to rig up an event system so that various events can send signals all the way to my widgets. I'm going to need a mediator of some kind to pass events around and to translate application-semantic events to the actual events that my widgets respond to. Is it better for me to pass my addressable widgets up the call stack to the level where the mediator lives, or to pass the mediator down the call stack and have the widgets register directly with it? So, in summary, my two questions: 1) pass widgets up the call stack to a global mediator, or pass the global mediator down and have the widgets register themselves to it? 2) pass my redraw functions to the builders and have the builders attach the redraw functions to the constructed widgets, or pass the constructed widgets back and have a higher level attach the redraw functions (and potentially link some widgets together)? Okay, and... 3) Books or wikis about GUI application architecture, preferably coherent architectures where people aren't arguing about minute details? The application in its current form (displays data but does not write data or allow for much interaction) is available at https://bitbucket.org/savannidgerinel/fitness . You can run the application by going to the root directory and typing runhaskell -isrc src/Main.hs data/ or... cabal build dist/build/fitness/fitness data/ You may need to install libraries, but cabal should tell you which ones.

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• Profiling NetBeans 7.0 Beta 2 and Reporting Problems

  - by christopher.jones

  With NetBeans 7.0 recently going into Beta 2 phase, now is the time to test it out properly and report issues. The development team has been squashing bugs, including memory issues with the PHP bundle.There are some great new PHP related features in NetBeans 7.0, so you know you want to try it out.If you identify something wrong with NetBeans, please report it following the guidelines http://wiki.netbeans.org/IssueReportingGuidelinesDepending on the issues, data to attach to the report is mentioned on: http://wiki.netbeans.org/FaqLogMessagesFile and http://wiki.netbeans.org/FaqProfileMeNowIf you have a memory issue then a memory dump would also be useful. Run the jmap tool for this. There is some background information on http://wiki.netbeans.org/FaqMemoryDump. Here's how I used it.First I set my environment to match the JDK used by NetBeans. In my case I am using a nightly build so the JDK is in the configuration file under $HOME/netbeans-dev-201102210501:$ egrep netbeans_jdkhome $HOME/netbeans-dev-201102210501/etc/netbeans.conf netbeans_jdkhome="/home/cjones/src/jdk1.6.0_24" $ export JAVA_HOME=/home/cjones/src/jdk1.6.0_24 $ export PATH=$JAVA_HOME/bin:$PATH Next, I found the correct process number to examine:$ ps -ef | egrep 'netbeans|jdk'cjones   23230     1  0 16:07 ?        00:00:00 /bin/bash /home/cjones/netbeans-cjones   23438 23230  2 16:07 ?        00:00:09 /home/cjones/src/jdk1.6.0_24/binFinally I used the parent JDK process as the jmap argument:$ jmap -histo:live 23438 num     #instances         #bytes  class name----------------------------------------------   1:         12075        9028656  [I   2:         49535        6581920  <constMethodKlass>   3:         49535        3964128  <methodKlass>   4:         80256        3840776  <symbolKlass>   5:         36093        3635336  [C   6:          5095        3341312  <constantPoolKlass>   7:          5095        2486016  <instanceKlassKlass>   8:          4325        1961432  <constantPoolCacheKlass>   9:         18729        1763976  [B  10:         59952        1438848  java.util.HashMap$Entry  . . .This histogram memory report will help identify the kind of memory issues you are seeing. It may not be as complete as an often tens of megabyte jmap -dump:live,file=/tmp/nbheap.log 23438 heap dump, but is much more easily attached to a bug report.If you want to keep up to date with NetBeans, nightly builds are at: http://bits.netbeans.org/download/trunk/nightly/latest/zip/

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• Clone a VirtualBox Machine

  I just installed VirtualBox, which I want to try out based on recommendations from peers for running a server from within my Windows 7 x64 OS.  Ive never used VirtualBox, so Im certainly no expert at it, but I did want to share my experience with it thus far.  Specifically, my intention is to create a couple of virtual machines.  One I intend to use as a build server, for which a virtual machine makes sense because I can easily move it around as needed if there are hardware issues (its worth noting my need for setting up a build server at the moment is a result of a disk failure on the old build server).  The other VM I want to set up will act as a proxy server for the issue tracking system were using at Code Project, Axosoft OnTime.  They have a Remote Server application for this purpose, and since the OnTime install is 300 miles away from my location, the Remote Server should speed up my use of the OnTime client by limiting the chattiness with the database (at least, thats the hope). So, I need two VMs, and Im lazy.  I dont want to have to install the OS and such twice.  No problem, it should be simple to clone a virtualbox machine, or clone a virtualbox hard drive, right?  Well unfortunately, if you look at the UI for VirtualBox, theres no such command.  Youre left wondering How do I clone a VirtualBox machine? or the slightly related How do I clone a VirtualBox hard drive? If youve used VirtualPC, then you know that its actually pretty easy to copy and move around those VMs.  Not quite so easy with VirtualBox.  Finding the files is easy, theyre located in your user folder within the .VirtualBox folder (possibly within a HardDisks folder).  The disks have a .vdi extension and will be pretty large if youve installed anything.  The one shown here has just Windows Server 2008 R2 installed on it nothing else. If you copy the .vdi file and rename it, you can use the Virtual Media Manager to view it and you can create a new machine and choose the new drive to attach to.  Unfortunately, if you simply make a copy of the drive, this wont work and youll get an error that says something to the effect of: Cannot register the hard disk PATH with UUID {id goes here} because a hard disk PATH2 with UUID {same id goes here} already exists in the media registry (PATH to XML file). There are command line tools you can use to do this in a way that avoids this error.  Specifically, the c:\Program File\Sun\VirtualBox\VBoxManage.exe program is used for all command line access to VirtualBox, and to copy a virtual disk (.vdi file) you would call something like this: VBoxManage clonehd Disk1.vdi Disk1_Copy.vdi However, in my case this didnt work.  I got basically the same error I showed above, along with some debug information for line 628 of VBoxManageDisk.cpp.  As my main task was not to debug the C++ code used to write VirtualBox, I continued looking for a simple way to clone a virtual drive.  I found it in this blog post. The Secret setvdiuuid Command VBoxManage has a whole bunch of commands you can use with it just pass it /? to see the list.  However, it also has a special command called internalcommands that opens up access to even more commands.  The one thats interesting for us here is the setvdiuuid command.  By calling this command and passing in the file path to your vdi file, it will reset the UUID to a new (random, apparently) UUID.  This then allows the virtual media manager to cope with the file, and lets you set up new machines that reference the newly UUIDd virtual drive.  The full command line would be: VBoxManage internalcommands setvdiuuid MyCopy.vdi The following screenshot shows the error when trying clonehd as well as the successful use of setvdiuuid. Summary Now that I can clone machines easily, its a simple matter to set up base builds of any OS I might need, and then fork from there as needed.  Hopefully the GUI for VirtualBox will be improved to include better support for copying machines/disks, as this is Im sure a very common scenario. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• LINQ and ArcObjects

  - by Marko Apfel

  Motivation LINQ (language integrated query) is a component of the Microsoft. NET Framework since version 3.5. It allows a SQL-like query to various data sources such as SQL, XML etc. Like SQL also LINQ to SQL provides a declarative notation of problem solving – i.e. you don’t need describe in detail how a task could be solved, you describe what to be solved at all. This frees the developer from error-prone iterator constructs. Ideally, of course, would be to access features with this way. Then this construct is conceivable: var largeFeatures = from feature in features where (feature.GetValue("SHAPE_Area").ToDouble() > 3000) select feature; or its equivalent as a lambda expression: var largeFeatures = features.Where(feature => (feature.GetValue("SHAPE_Area").ToDouble() > 3000)); This requires an appropriate provider, which manages the corresponding iterator logic. This is easier than you might think at first sight - you have to deliver only the desired entities as IEnumerable<IFeature>. LINQ automatically establishes a state machine in the background, whose execution is delayed (deferred execution) - when you are really request entities (foreach, Count (), ToList (), ..) an instantiation processing takes place, although it was already created at a completely different place. Especially in multiple iteration through entities in the first debuggings you are rubbing your eyes when the execution pointer jumps magically back in the iterator logic. Realization A very concise logic for constructing IEnumerable<IFeature> can be achieved by running through a IFeatureCursor. You return each feature via yield. For an easier usage I have put the logic in an extension method Getfeatures() for IFeatureClass: public static IEnumerable<IFeature> GetFeatures(this IFeatureClass featureClass, IQueryFilter queryFilter, RecyclingPolicy policy) { IFeatureCursor featureCursor = featureClass.Search(queryFilter, RecyclingPolicy.Recycle == policy); IFeature feature; while (null != (feature = featureCursor.NextFeature())) { yield return feature; } //this is skipped in unit tests with cursor-mock if (Marshal.IsComObject(featureCursor)) { Marshal.ReleaseComObject(featureCursor); } } So you can now easily generate the IEnumerable<IFeature>: IEnumerable<IFeature> features = _featureClass.GetFeatures(RecyclingPolicy.DoNotRecycle); You have to be careful with the recycling cursor. After a delayed execution in the same context it is not a good idea to re-iterated on the features. In this case only the content of the last (recycled) features is provided and all the features are the same in the second set. Therefore, this expression would be critical: largeFeatures.ToList(). ForEach(feature => Debug.WriteLine(feature.OID)); because ToList() iterates once through the list and so the the cursor was once moved through the features. So the extension method ForEach() always delivers the same feature. In such situations, you must not use a recycling cursor. Repeated executions of ForEach() is not a problem, because for every time the state machine is re-instantiated and thus the cursor runs again - that's the magic already mentioned above. Perspective Now you can also go one step further and realize your own implementation for the interface IEnumerable<IFeature>. This requires that only the method and property to access the enumerator have to be programmed. In the enumerator himself in the Reset() method you organize the re-executing of the search. This could be archived with an appropriate delegate in the constructor: new FeatureEnumerator<IFeatureclass>(_featureClass, featureClass => featureClass.Search(_filter, isRecyclingCursor)); which is called in Reset(): public void Reset() { _featureCursor = _resetCursor(_t); } In this manner, enumerators for completely different scenarios could be implemented, which are used on the client side completely identical like described above. Thus cursors, selection sets, etc. merge into a single matter and the reusability of code is increasing immensely. On top of that in automated unit tests an IEnumerable could be mocked very easily - a major step towards better software quality. Conclusion Nevertheless, caution should be exercised with these constructs in performance-relevant queries. Because of managing a state machine in the background, a lot of overhead is created. The processing costs additional time - about 20 to 100 percent. In addition, working without a recycling cursor is fast a performance gap. However declarative LINQ code is much more elegant, flawless and easy to maintain than manually iterating, compare and establish a list of results. The code size is reduced according to experience an average of 75 to 90 percent! So I like to wait a few milliseconds longer. As so often it has to be balanced between maintainability and performance - which for me is gaining in priority maintainability. In times of multi-core processors, the processing time of most business processes is anyway not dominated by code execution but by waiting for user input. Demo source code The source code for this prototype with several unit tests, you can download here: https://github.com/esride-apf/Linq2ArcObjects. .

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• Processing Text and Binary (Blob, ArrayBuffer, ArrayBufferView) Payload in WebSocket - (TOTD #185)

  - by arungupta

  The WebSocket API defines different send(xxx) methods that can be used to send text and binary data. This Tip Of The Day (TOTD) will show how to send and receive text and binary data using WebSocket. TOTD #183 explains how to get started with a WebSocket endpoint using GlassFish 4. A simple endpoint from that blog looks like: @WebSocketEndpoint("/endpoint") public class MyEndpoint { public void receiveTextMessage(String message) { . . . } } A message with the first parameter of the type String is invoked when a text payload is received. The payload of the incoming WebSocket frame is mapped to this first parameter. An optional second parameter, Session, can be specified to map to the "other end" of this conversation. For example: public void receiveTextMessage(String message, Session session) {     . . . } The return type is void and that means no response is returned to the client that invoked this endpoint. A response may be returned to the client in two different ways. First, set the return type to the expected type, such as: public String receiveTextMessage(String message) { String response = . . . . . . return response; } In this case a text payload is returned back to the invoking endpoint. The second way to send a response back is to use the mapped session to send response using one of the sendXXX methods in Session, when and if needed. public void receiveTextMessage(String message, Session session) {     . . .     RemoteEndpoint remote = session.getRemote();     remote.sendString(...);     . . .     remote.sendString(...);    . . .    remote.sendString(...); } This shows how duplex and asynchronous communication between the two endpoints can be achieved. This can be used to define different message exchange patterns between the client and server. The WebSocket client can send the message as: websocket.send(myTextField.value); where myTextField is a text field in the web page. Binary payload in the incoming WebSocket frame can be received if ByteBuffer is used as the first parameter of the method signature. The endpoint method signature in that case would look like: public void receiveBinaryMessage(ByteBuffer message) {     . . . } From the client side, the binary data can be sent using Blob, ArrayBuffer, and ArrayBufferView. Blob is a just raw data and the actual interpretation is left to the application. ArrayBuffer and ArrayBufferView are defined in the TypedArray specification and are designed to send binary data using WebSocket. In short, ArrayBuffer is a fixed-length binary buffer with no format and no mechanism for accessing its contents. These buffers are manipulated using one of the views defined by one of the subclasses of ArrayBufferView listed below: Int8Array (signed 8-bit integer or char) Uint8Array (unsigned 8-bit integer or unsigned char) Int16Array (signed 16-bit integer or short) Uint16Array (unsigned 16-bit integer or unsigned short) Int32Array (signed 32-bit integer or int) Uint32Array (unsigned 16-bit integer or unsigned int) Float32Array (signed 32-bit float or float) Float64Array (signed 64-bit float or double) WebSocket can send binary data using ArrayBuffer with a view defined by a subclass of ArrayBufferView or a subclass of ArrayBufferView itself. The WebSocket client can send the message using Blob as: blob = new Blob([myField2.value]);websocket.send(blob); where myField2 is a text field in the web page. The WebSocket client can send the message using ArrayBuffer as: var buffer = new ArrayBuffer(10);var bytes = new Uint8Array(buffer);for (var i=0; i<bytes.length; i++) { bytes[i] = i;}websocket.send(buffer); A concrete implementation of receiving the binary message may look like: @WebSocketMessagepublic void echoBinary(ByteBuffer data, Session session) throws IOException {    System.out.println("echoBinary: " + data);    for (byte b : data.array()) {        System.out.print(b);    }    session.getRemote().sendBytes(data);} This method is just printing the binary data for verification but you may actually be storing it in a database or converting to an image or something more meaningful. Be aware of TYRUS-51 if you are trying to send binary data from server to client using method return type. Here are some references for you: JSR 356: Java API for WebSocket - Specification (Early Draft) and Implementation (already integrated in GlassFish 4 promoted builds) TOTD #183 - Getting Started with WebSocket in GlassFish TOTD #184 - Logging WebSocket Frames using Chrome Developer Tools, Net-internals and Wireshark Subsequent blogs will discuss the following topics (not necessary in that order) ... Error handling Custom payloads using encoder/decoder Interface-driven WebSocket endpoint Java client API Client and Server configuration Security Subprotocols Extensions Other topics from the API

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