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  • The cost of Programmer Team Clustering

    - by MarkPearl
    I recently was involved in a conversation about the productivity of programmers and the seemingly wide range in abilities that different programmers have in this industry. Some of the comments made were reiterated a few days later when I came across a chapter in Code Complete (v2) where it says "In programming specifically, many studies have shown order-of-magnitude differences in the quality of the programs written, the sizes of the programs written, and the productivity of programmers". In line with this is another comment presented by Code Complete when discussing teams - "Good programmers tend to cluster, as do bad programmers". This is something I can personally relate to. I have come across some really good and bad programmers and 99% of the time it turns out the team they work in is the same - really good or really bad. When I have found a mismatch, it hasn't stayed that way for long - the person has moved on, or the team has ejected the individual. Keeping this in mind I would like to comment on the risks an organization faces when forcing teams to remain together regardless of the mix. When you have the situation where someone is not willing to be part of the team but still wants to get a pay check at the end of each month, it presents some interesting challenges and hard decisions to make. First of all, when this occurs you need to give them an opportunity to change - for someone to change, they need to know what the problem is and what is expected. It is unreasonable to expect someone to change but have not indicated what they need to change and the consequences of not changing. If after a reasonable time of an individual being aware of the problem and not making an effort to improve you need to do two things... Follow through with the consequences of not changing. Consider the impact that this behaviour will have on the rest of the team. What is the cost of not following through with the consequences? If there is no follow through, it is often an indication to the individual that they can continue their behaviour. Why should they change if you don't care enough to keep your end of the agreement? In many ways I think it is very similar to the "Broken Windows" principles – if you allow the windows to break and don’t fix them, more will get broken. What is the cost of keeping them on? When keeping a disruptive influence in a team you risk loosing the good in the team. As Code Complete says, good and bad programmers tend to cluster - they have a tendency to keep this balance - if you are not going to help keep the balance they will. The cost of not removing a disruptive influence is that the good in the team will eventually help you maintain the clustering themselves by leaving.

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  • Proven Approach to Financial Progress Using Modern Best Practice

    - by Oracle Accelerate for Midsize Companies
    Normal 0 false false false EN-US X-NONE X-NONE by Larry Simcox, Sr. Director, Oracle Midsize Programs Top performing organizations generate 25 percent higher profit margins and grow at twice the rate of their competitors. How do they do it? Recently, Dr. Stephen G. Timme, President of FinListics Solutions and Adjunct Professor at the Georgia Institute of Technology, joined me on a webcast to answer that question. I've know Dr. Timme since my days at G-log when we worked together to help customers determine the ROI of transportation management solutions. We were also joined by Steve Cox, Vice President of Oracle Midsize Programs, who recently published an Oracle E-book, "Modern Best Practice Explained". In this webcast, Cox provides his perspective on how best performing companies are moving from best practice to modern best practice.  Watch the webcast replay and you'll learn about the easy to follow, top down approach to: Identify processes that should be targeted for improvement Leverage a modern best practice maturity model to start a path to progress Link financial performance gaps to operational KPIs Improve cash flow by benchmarking key financial metrics Develop intelligent estimates of achievable cash flow benefits Click HERE to watch a replay of the webcast. You might also be interested in the following: Video: Modern Best Practices Defined  AppCast: Modern Best Practices for Growing Companies Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Larry Simcox Senior Director, Oracle Midsize Programs responsible for supporting and creating marketing content ,communications, sales and partner program support for Oracle's go to market activities for midsize companies. I have over 17 years experience helping customers identify the value and ROI from their IT investment. I live in Charlotte NC with my family and my dog Dingo. The views expressed here are my own, and not necessarily those of Oracle. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Maximizing the Value of Software

    - by David Dorf
    A few years ago we decided to increase our investments in documenting retail processes and architectures.  There were several goals but the main two were to help retailers maximize the value they derive from our software and help system integrators implement our software faster.  The sale is only part of our success metric -- its actually more important that the customer realize the benefits of the software.  That's when we actually celebrate. This week many of our customers are gathered in Chicago to discuss their successes during our annual Crosstalk conference.  That provides the perfect forum to announce the release of the Oracle Retail Reference Library.  The RRL is available for free to Oracle Retail customers and partners.  It contains 1000s of hours of work and represents years of experience in the retail industry.  The Retail Reference Library is composed of three offerings: Retail Reference Model We've been sharing the RRM for several years now, with lots of accolades.  The RRM is a set of business process diagrams at varying levels of granularity. This release marks the debut of Visio documents, which should make it easier for retailers to adopt and edit the diagrams.  The processes represent an approximation of the Oracle Retail software, but at higher levels they are pretty generic and therefore usable with other software as well.  Using these processes, the business and IT are better able to communicate the expectations of the software.  They can be used to guide customization when necessary, and help identify areas for optimization in the organization. Retail Reference Architecture When embarking on a software implementation project, it can be daunting to start from a blank sheet of paper.  So we offer the RRA, a comprehensive set of documents that describe the retail enterprise in terms of logical architecture, physical deployments, and systems integration.  These documents and diagrams describe how all the systems typically found in a retailer enterprise work together.  They serve as a way to jump-start implementations using best practices we've captured over the years. Retail Semantic Glossary Have you ever seen two people argue over something because they're using misaligned terminology?  Its a huge waste and happens all the time.  The Retail Semantic Glossary is a simple application that allows retailers to define terms and metrics in a centralized database.  This initial version comes with limited content with the goal of adding more over subsequent releases.  This is the single source for defining key performance indicators, metrics, algorithms, and terms so that the retail organization speaks in a consistent language. These three offerings are downloaded from MyOracleSupport separately and linked together using the start page above.  Everything is navigated using a Web browser.  See the Oracle Retail Documentation blog for more details.

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  • Oracle OpenWorld - Events of Interest

    - by Larry Wake
    I mentioned the "Focus On Oracle Solaris" document the other day, which lists many of the Solaris-related events at Oracle OpenWorld this year; today I thought I'd highlight a few sessions you might find interesting. Monday, October 1st: 4:45 PM - Get Proactive: Best Practices for Maintaining and Upgrading Oracle Solaris (Moscone South 252) This session covers best practices for upgrading and patching and how to take advantage of unique technologies in Oracle Solaris 10 and 11. Learn how to get maximum value from My Oracle Support for both reactive and proactive requirements. Understand the benefits of secure remote access and how Oracle Support experts use collaborative shared sessions combined with Oracle Solaris technologies such as DTrace. Tuesday, October 2nd: 10:15 AM -  How to Increase Performance and Agility with an Open Data Center Fabric (Moscone South 200) If you haven't had a chance to hear about Xsigo Systems, this is a golden opportunity while you're at OpenWorld. Now part of Oracle, Xsigo's network virtualization technology is designed to increase both application performance and management efficiency, through a combination of software-defined network technology and the industry’s fastest fabric, allowing data center to converge Ethernet and Fibre Channel connectivity to a single fabric, to reduce complexity by 70 percent and CapEx by 50 percent while providing more I/O bandwidth to your applications. Wednesday, October 3rd: 10:15 AM - General Session: Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap (Moscone South 103) Markus Flierl, head of Oracle Solaris Core Engineering, will outline the strategy and roadmap for Oracle Solaris,  how Oracle Solaris 11 is being deployed in cloud computing and the unique optimizations in Oracle Solaris 11 for the Oracle stack. The session also offers a sneak peek at the latest technology under development in Oracle Solaris, and what customers can expect to see in the coming updates. Plus, there are several Hands-On Labs: Monday, October 1st: 10:45 AM - 11:45 AM - Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications (Marriott Marquis - Salon 14/15) 4:45 PM - 5:45 PM - Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11  (Marriott Marquis - Salon 14/15) Tuesday, October 2nd: 1:15 PM - 2:15 PM - Virtualizing Your Oracle Solaris 11 Environment  (Marriott Marquis - Salon 10/11) Wednesday, October 3rd: 3:30 PM - 4:30 PM - Large-Scale Installation and Deployment of Oracle Solaris 11 (Marriott Marquis - Salon 14/15) There's plenty more--see the "Focus On Oracle Solaris" guide. See you next week in San Francisco!

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  • Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) published

    - by Greg Kelly
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) can be found at: https://supporthtml.oracle.com/epmos/faces/ui/km/DocumentDisplay.jspx?id=1473194.1 The PeopleSoft PeopleTools 8.53 release continues Oracle’s commitment to protect and extend the value of your PeopleSoft implementation, provide additional technology options and enhancements that reduce ongoing operating costs and provide the applications user a dramatically improved experience. Across the PeopleSoft product development organization we have defined three design principles: Simplicity, Productivity and Total Cost of Ownership. These development principles have directly influenced the PeopleTools product direction during the past few releases. The scope for the PeopleTools 8.53 release again builds additional functionality into the product as a result of direct customer input, industry analysis and internal feature design. New features, bug fixes and new certifications found in PeopleTools 8.53 combine to offer customers improved application user experience, page interaction, and cost-effectiveness. Key PeopleTools 8.53 features include: · PeopleSoft Styles and User Interaction Model · PeopleSoft Data Migration Workbench · PeopleSoft Update Manager · Secure by Default Initiative Be sure to check out the PeopleSoft Update Manager. Many other things are also happening in this time frame. · See the posting on the PeopleSoft Interaction Hub https://blogs.oracle.com/peopletools/entry/introducing_the_peoplesoft_interaction_hub · The application 9.2 RVPs will also be published over the next few months · If you haven't seen it, check out John Webb's posting on the PeopleSoft Information Portal https://blogs.oracle.com/peoplesoft/entry/peoplesoft_information_find_it_quickly

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  • Facial Recognition for Retail

    - by David Dorf
    My son decided to do his science project on how the brain recognizes faces.  Faces are so complicated and important that the brain has a dedicated area for just that purpose.  During our research, we came across some emerging uses for facial recognition in the retail industry. If you believe the movies, recognizing faces as they walk by a camera is easy for computers but that's not the reality.  Huge investments are being made by the U.S. government in this area, with a focus on airport security.  Now, companies like Eye See are leveraging that research for marketing purposes.  They do things like track eyes while viewing newspaper ads to see which ads get more "eye time."  This can help marketers make better placement and color decisions. But what caught my eye (that was too easy) was their new mannequins that watch shoppers.  These mannequins, being tested at European retailers like Benetton, watch shoppers that walk by and identify their gender, race, and age.  This helps the retailer better understand the types of customers being attracted to the outfit on the mannequin.  Of course to be most accurate, the software has pictures of the employees so they can be filtered out.  Since the mannequins are closer to the shoppers and at eye-level, they are more accurate than traditional in-ceiling LP cameras. Marketing agency RedPepper is offering retailers the ability to recognize loyalty shoppers at their doors using Facedeal.  For customers that have opted into the program, when they enter the store their face is recognized and they are checked in.  Then, as a reward, they are sent an offer on their smartphone. It won't be long before retailers begin to listen to shoppers are they walk the aisles, then keywords can be collected and aggregated to give the retailer an idea of what people are saying about their stores and products.  Sentiment analysis based on what's said or even facial expressions can't be far off. Clearly retailers need to be cautions and respect customer privacy.  That's why these technologies are emerging slowly.  But since the next generation of shoppers are less concerned about privacy, I expect these technologies to appear sporadically in the next five years then go mainstream.  Time will tell.

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  • Oredev 2012: Summary and source code

    - by Laurent Bugnion
    This week, I had the pleasure to be invited to talk at Oredev, a really cool conference taking place in Malmo, Sweden. The whole event is awesome, including a very special dinner on Monday including sauna and swimming in a 6 degrees cold Baltic sea, and a reception with dinner at the town hall, including the mayor himself. Considering Malmo is a town of 300'000 inhabitants, it is a pretty nice occasion and the historical building itself is really worth seeing. For those interested, I placed my pictures on my Flickr account. I had a workshop on Tuesday morning about Windows 8 development with XAML/C#, and then a session on Wednesday about MVVM in Windows Phone 8 and Windows 8, of course using MVVM Light. I was very nervous because I reworked some of my demos as recently as this morning, in the wake of the Build conference last week and the release of both the Windows Phone SDK and MVVM Light V4.1. Everything went well however, and if I judge by the people I talked t after the talk, and Twitter, everything went pretty well. Before my talk on Tuesday, I had the pleasure to see a talk by Iris Classon (@irisclasson) on the challenges of being a "n00b" and a woman in software development. I especially appreciated her research and conclusions on the lack of women I our industry, a topic that is dear to my heart (because I want the best possible future for my two daughters, and also because I really enjoy working with women on projects, and getting a different insight on the art of software development. I really want to thank the excellent organization committee for their hard work and their fantastic welcome to Malmo. In particular Emily Holweck did a wonderful job and was super helpful throughout the preparation and the conference itself. I made a few pictures during my stay, all with the new Nokia Lumia 920, and hope you will enjoy them too. The source code and the slides… The source code is available for download from Skydrive. You will find the following: Windows 8 workshop slides. MVVM Applied slides Source code package with Win8Demo: The demo I built during the 4 hours workshop, with some light MVVM, web services (JSON), GridView, Design time data (Blend / Visual Studio designer), Bing maps integration, location sensor, Search pane integration. SemanticZoomSample: a sample I put together to demonstrate the SemanticZoom control, with two GridViews and of course full design time data for Blend work. Due to time constraints, I was not able to show this demo during the workshop, but I publish it anyway, hoping it will be useful to someone. PictureUploader: The demo I built during my 50 minutes session about MVVM Applied in Windows Phone 8 and Windows 8. Code sharing, design time data, MVVM Light are used in Windows Phone 8 and Windows 8 apps. And in video… You can also see the video of my MVVM talk thanks to the good services of the Oredev team! MVVM Applied in Windows Phone and Windows 8 from Øredev Conference on Vimeo.   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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  • Where does a "Technical Programmer" fit in, and what does the title mean? [closed]

    - by Mike E
    Was: "What is a 'Technical Programmer'"? I've noticed in job posting boards a few postings, all from European companies in the games industry, for a "Technical Programmer". The job description was similar, having to do with tools development, 3d graphics programming, etc. It seems to be somewhere between a Technical Artist who's more technical than artist or who can code, and a Technical Director but perhaps without the seniority/experience. Information elsewhere on the position is sparse. The title seems redundant and I haven't seen any American companies post jobs by that name, exactly. One example is this job posting on gamedev.net which isn't exactly thorough. In case the link dies: Subject: Technical Programmer Frictional Games, the creators of Amnesia: The Dark Descent and the Penumbra series, are looking for a talented programmer to join the company! You will be working for a small team with a big focus on finding new and innovating solutions. We want you who are not afraid to explore uncharted territory and constantly learn new things. Self-discipline and independence are also important traits as all work will be done from home. Some the things you will work with include: 3D math, rendering, shaders and everything else related. Console development (most likely Xbox 360). Hardware implementations (support for motion controls, etc). All coding is in C++, so great skills in that is imperative. Revised Summarised Question: So, where does a programmer of this nature fit in to software development team? If I had these on my team, what tasks am I expecting them to complete? Can I ask one to build a new level editor, or optimize the rendering engine? It doesn't seem to be a "tools programmer" which focuses on producing artist tools, often in high-level languages like C#, Python, or Java. Nor does it seem to be working directly on the engine, nor a graphics programmer, as such. Yet, a strong C++ requirement, which was mirrored in other postings besides this one I quoted. Edited To Add As far as it being a low-level programmer, I had considered that but lacking from the posting was a requirement of Assembly. Instead, they tend to require familiarity with higher-level hardware APIs such as DirectX, or DirectInput. I wasn't fully clear in my original post. I think, however, that Mathew Foscarini has it right in his answer, so barring someone who definitely works with or as a "Technical Programmer" stepping in to provide a clearer explanation, I'll go with that. A generalist, which also fits the description of a more-technical-than-artist TA.

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  • Innovation for Retailers

    - by David Dorf
    One of my main objectives for this blog is to point out emerging technologies and how they might apply to the retail industry.  But ideas are just the beginning; retailers either have to rely on vendors or have their own lab to explore these ideas and see which ones work.  (A healthy dose of both is probably the best solution.)  The Nordstrom Innovation Lab is a fine example of dedicating resources to cultivate ideas and test prototypes. The video below, from 2011, is a case study in which the team builds an iPad app that helps customers purchase sunglasses in the store.  Customers take pictures of themselves wearing different sunglasses, then can do side-by-side comparisons. There are a few interesting take-aways from their process.  First, they are working in the store alongside employees and customers.  There's no concept of documenting all the requirements then building the product.  Instead, they work closely with those that will be using the app in order to fully understand what's needed.  When they find an issue, they change the software onsite and try again.  This iterative prototyping ensures their product hits the mark.  Feels like Extreme Programming if you recall that movement. Second, they have time-boxed the project to one week.  Either it works or it doesn't, and either way they've only expended a week's worth of resources.  Innovation always entails failure, and those that succeed are often good at detecting failure quickly then adjusting.  Fail fast and fail often. Third, its not always about technology.  I was impressed they used paper designs to walk through user stories and help understand the needs of the customer.  Pen and paper is the innovator's most powerful tool. Our Retail Applied Research (RAR) team uses some of these concepts in our development process.  (Calling it a process is probably overkill.)  We try to give life to concepts quickly so the rest of organization can help us decide if we're heading the right direction.  It takes many failures before finding a successful product.

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  • Exalytics OBI11g Partner Training 3-day hands-on Workshops

    - by Mike.Hallett(at)Oracle-BI&EPM
    These FREE to OPN Partners hands-on workshops highlight both the hardware and software components that are engineered to work together to deliver Oracle Exalytics - an optimized version of the industry-leading Oracle TimesTen In-Memory Database with analytic extensions, a highly scalable Oracle server designed specifically for in-memory business intelligence, and Oracle's proven Business Intelligence Foundation (OBI 11g v 11.1.1.6 and Essbase) with enhanced visualization capabilities and performance optimizations. Priority will be given to Partner individuals who have passed or scheduled to take the Oracle Business Intelligence Foundation Suite 11g Essentials (1Z1-591) exam, and to Partners who have purchased an Exalytics for their own data centres to demonstrate it to their clients. Topics covered will include: Exalytics Architectural Overview Upgrade and Lifecycle Management Times Ten for Exalytics Summary Advisor Utility Essbase and EPM System on Exalytics Dashboard and Analysis Interactions OBIEE 11.1.1.6 Features and Advanced Topics After taking this course, you will be well prepared to architect, build, demo, and implement an end-to-end Exalytics solution.You will also be able to extend your current analytical and enterprise performance management application implementations with numerous Oracle technologies specifically enhanced to take advantage of the compute capacity and in-memory capabilities of Oracle Exalytics. Prerequisites Experience and understanding of OBIEE 11g is required ·       Previous attendance of Oracle Business Intelligence Foundation Suite Workshop or BIEE 11g Introduction Workshop is highly recommended, and priority will be given to Partner individuals who have passed or scheduled to take the Oracle Business Intelligence Foundation Suite 11g Essentials (1Z1-591) exam. Good understanding of data warehousing and data modelling for reporting and analysis purpose.  Strong experience with database technologies preferred Attendee to provide their own laptops which must meet the following minimum hardware/software requirements: Hardware Minimum 8GB RAM 60 GB free disk space (includes staging) USB 2.0 port (at least one available) It is strongly recommended that you bring a mouse. You will be working in a development environment and using the mouse heavily. Software One of the following operating systems: 64-bit Windows host/laptop OS 64-bit host/laptop OS with a Windows VM (XP, Server, or Win 7, BIC2g, etc.) Internet Explorer 7.x/8.x or Firefox 3.5.x WINRAR or 7ziputility to unzip workshop files: Download-able from http://www.win-rar.com/download.html Download-able from http://www.7zip.com/ Oracle VirtualBox 4.0.2 or higher Downloadable from http://www.virtualbox.org/wiki/Downloads CPU virtualization mode needs to be enabled. We will provide guidance on the day of the workshop.  Attendees will be given a VirtualBox image containing a pre-installed Oracle Exalytics environment. Register Here for 3-day Workshops: 11-Dec-12 Birmingham UK 29-Jan-13 Utrecht NL 12-Feb-13 Frankfurt Germany 12-Mar-13 Moscow Russia

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  • Taking a Chomp out of a (Social Network) Product Hype

    - by kellsey.ruppel
    Andrew Kershaw, Senior Director Oracle Social Network Product Development, speaks about Oracle Social Network One of our competitors is being very aggressive with its own developed Social Network add-on, but there should be no doubt in the minds that the Oracle social capabilities available with Fusion CRM stack up well against it. Within the Oracle Cloud, we have announced a product called Oracle Social Network. That technology is pre-integrated into Fusion Applications, enabling your customer to build a collaborative and social enterprise (without all the noise!). Oracle Social Network is designed together with our Fusion Applications. It is very conveniently pre-integrated with CRM, HCM, Financials, Projects, Supply Chain, and the Fusion family. But what's even better is that the individual teams can take a considered approach to what they are trying to achieve within the collaboration process and the outcome they are trying to enable. Then they can utilize the network and collaboration tools to support that result. And there's more! The Fusion teams can design social interactions that bridge across and outside their individual product lines because we have more than just a product line and they know they have the social network to connect them. I know we have a superior product, but it is our ability to understand and execute across the enterprise that will enable us to deliver a much more robust and capable platform in the short term than our competitor can. We have built a product specifically designed for enterprise social collaboration which is not the same for the competition. We have delivered a much more effective solution - one in which individuals can easily collaborate to get results, while being confident that they know who has access to their information. Our platform has been pre-built to cross the company boundaries and enable our customers to collaborate, not just with their customers, but with their partners and suppliers as well. So Fusion addresses the combination of the enterprise application suite with enterprise collaboration and social networking. Oracle Social Network already has a feature function advantage over our competitor's tool providing a real added value to the employees. Plus Oracle has the ability to execute in a broad enterprise and cross-enterprise way that our competitors cannot. We have the power of a tool that provides the core social fabric across all of the applications, as well as supporting enterprise collaboration. That allows us to provide intelligent business insight, connections, and recommendations that our competitor simply can't. From our competitors, customers get integration for Sales; they get integration for Service, but then they have to integrate every other enterprise asset that they have by themselves. With Oracle, we are doing the integration. Fusion Applications will be pre-integrated, and over time, all of the applications in the business suite, including our Applications Unlimited and specialist industry applications, will connect to the Oracle Social Network. I'm confident these capabilities make Oracle Social Network the only collaboration platform on which to deliver the social enterprise.

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  • SMTP POP3 & PST. Acronyms from Hades.

    - by mikef
    A busy SysAdmin will occasionally have reason to curse SMTP. It is, certainly, one of the strangest events in the history of IT that such a deeply flawed system, designed originally purely for campus use, should have reached its current dominant position. The explanation was that it was the first open-standard email system, so SMTP/POP3 became the internet standard. We are, in consequence, dogged with a system with security weaknesses so extreme that messages are sent in plain text and you have no real assurance as to who the message came from anyway (SMTP-AUTH hasn't really caught on). Even without the security issues, the use of SMTP in an office environment provides a management nightmare to all commercial users responsible for complying with all regulations that control the conduct of business: such as tracking, retaining, and recording company documents. SMTP mail developed from various Unix-based systems designed for campus use that took the mail analogy so literally that mail messages were actually delivered to the users, using a 'store and forward' mechanism. This meant that, from the start, the end user had to store, manage and delete messages. This is a problem that has passed through all the releases of MS Outlook: It has to be able to manage mail locally in the dreaded PST file. As a stand-alone system, Outlook is flawed by its neglect of any means of automatic backup. Previous Outlook PST files actually blew up without warning when they reached the 2 Gig limit and became corrupted and inaccessible, leading to a thriving industry of 3rd party tools to clear up the mess. Microsoft Exchange is, of course, a server-based system. Emails are less likely to be lost in such a system if it is properly run. However, there is nothing to stop users from using local PSTs as well. There is the additional temptation to load emails into mobile devices, or USB keys for off-line working. The result is that the System Administrator is faced by a complex hybrid system where backups have to be taken from Servers, and PCs scattered around the network, where duplication of emails causes storage issues, and document retention policies become impossible to manage. If one adds to that the complexity of mobile phone email readers and mail synchronization, the problem is daunting. It is hardly surprising that the mood darkens when SysAdmins meet and discuss PST Hell. If you were promoted to the task of tormenting the souls of the damned in Hades, what aspects of the management of Outlook would you find most useful for your task? I'd love to hear from you. Cheers, Michael

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  • Announcing the Next AppAdvantage IT Leader Documentary

    - by Tanu Sood
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Close on the heels of the very successful launch of Oracle BPM 12c, we are so excited to be announcing the next video in the Oracle AppAdvantage IT Leaders Series. As you know, the Oracle AppAdvantage IT Leaders Series profiles a successful executive in an industry leading organization that has embarked on a business transformation or platform modernization journey by taking full advantage of the Oracle AppAdvantage pace layered architecture. Tune in on Tuesday, September 9th at 10 am Pacific/1 pm Eastern to catch our IT executive, Regis Louis in an in-depth conversation with IT executives from Siram S.p.a., a major energy services management company in Italy. The documentary will explore how the company is doing process orchestration and business process management to build inter-department collaboration, maintain data integrity and offer complete transparency throughout their Request for Proposal (RFP) process. Oracle’s technology expert will then do a comprehensive walk-through of Siram’s IT model, the various components and how Oracle Fusion Middleware technologies are enabling their Oracle E-Business Suite processes. Experts will be at hand to answer your questions live. Check out this live documentary webcast and find out how organizations like yours are building business agility leveraging existing investments in Oracle Applications. Register today. And if you are on twitter, send your questions to @OracleMiddle with #ITLeader, #AppAdvantage. We look forward to connecting with you on Tue, Sep 9. Siram Achieves Commercial Efficiency with Improved Business Process Agility Date: Tuesday, September 9, 2014 Time: 10:00 AM PT / 1:00 PM ET /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Watch ON-Demand Oracle's 4th Annual Primavera Virtual Summit

    - by Melissa Centurio Lopes
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Did you miss Oracle's 4th Annual Primavera Virtual Summit? Or, maybe you attended the virtual event live, but want to re-watch some presentations or download industry-specific assets - well you can! Watch and visit here, on-demand.  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} This event is now available On-Demand for your convenience. Feel free to log-in anytime to listen again about: New cloud based PPM solutions presentations. Special Primavera Roadmap presentation- what's new and what's coming. Customer stories highlighting their successes with Primavera Unifier, Oracle Instantis and Primavera P6 Enterprise Project Portfolio Management. And don't forget to visit the Resource Library to check out all the latest product information, whitepapers, and demos which are all available to download and read at your convenience. During your visit to the Virtual Summit ON-Demand, we would appreciate you visiting the Networking Lounge and taking a few minutes to fill out the survey. We would really like to hear what you think. You can also visit the Primavera Website for more information about the newest EPPM solutions and offerings.

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  • Understanding When Social Interactions Should Be Resolved in Another Channel

    - by Christina McKeon
    Guest Blogger: Aphrodite Brinsmead, Senior Analyst at Ovum Agents need to respond to customers’ social comments and questions quickly and in the right tone. But more importantly, they need to offer resolutions. Customers care most about how long it takes to find information rather than which channel they are using. They choose to use social media because they are comfortable with the channel and it offers a convenient way to communicate. Ideally agents will resolve questions within social media, but they need guidance as to how and when to escalate interactions to a more private channel. First, businesses should assess the way in which customers are using social media to communicate with them and categorize posts into groups: complaints, feedback, technical queries or more general support questions. They should then consider the types of interactions that can easily be handled within social media and those that need to be followed up in another channel. This will be very dependent on the industry. Examples of queries that can be resolved in social media include Shipping pricing and timeframes Outage updates and resolution plans Flight status information Product stock check Technical support videos or forum posts Availability of facilities Both customers and agents need to be educated about the types of questions they can expect to resolve within social media. As the channel matures as a customer service tool, it needs to have value other than just as a forum for complaints. Social customer service agents need the power to start a web chat or phone call Any questions where customers need to divulge personal details in order to get a resolution will need to be addressed in a private channel: a private social message, web chat, email or phone call. Customers should never disclose their date of birth, social security, credit card number, or healthcare records in a public forum. Flight issues, changes to a booking, billing queries or account updates will all need to be completed via a private interaction. Agents responding to questions on social media need the ability to start a web chat or phone call with the customer. The customer doesn’t want to have to repeat their question and the agent should be empowered to connect customer records and access account or billing information. These agents will need to be trained across different channels and should be able to view all customer communications in one application. They also need to follow up questions that began on a public forum in the initial channel to make it clear that the issue was addressed. In order to make this possible, social media needs to be integrated as part of a broader customer service strategy. Irrespective of how many channels are used to complete an interaction, businesses should prioritize customer satisfaction and issue resolution. They need a clear strategy and trained agents that can handle and respond to social interactions. Follow me on Twitter @diteb. 

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  • Criteria for a programming language to be considered "mature"

    - by Giorgio
    I was recently reading an answer to this question, and I was struck by the statement "The language is mature". So I was wondering what we actually mean when we say that "A programming language is mature"? Normally, a programming language is initially developed out of a need, e.g. Try out / implement a new programming paradigm or a new combination of features that cannot be found in existing languages. Try to solve a problem or overcome a limitation of an existing language. Create a language for teaching programming. Create a language that solves a particular class of problems (e.g. concurrency). Create a language and an API for a special application field, e.g. the web (in this case the language might reuse a well-known paradigm, but the whole API must be new). Create a language to push your competitor out of the market (in this case the creator might want the new language to be very similar to an existing one, in order to attract developers to the new programming language and platform). Regardless of what the original motivation and scenario in which a language has been created, eventually some languages are considered mature. In my intuition, this means that the language has achieved (at least one of) its goals, e.g. "We can now use language X as a reliable tool for writing web applications." This is however a bit vague, so I wanted to ask what you consider the most important criteria (if any) that are applied when saying that a language is mature. IMPORTANT NOTE This question is (on purpose) language-agnostic because I am only interested in general criteria. Please write only language-agnostic answers and comments! I am not asking whether any specific "language X is mature" or "which programming languages can be considered mature", or whether "language X is more mature than language Y": please avoid posting any opinions or reference about any specific languages because these are out of the scope of this question. EDIT To make the question more precise, by criteria I mean such things as "tool support", "adoption by the industry", "stability", "rich API", "large user community", "successful application record", "standardization", "clean and uniform semantics", and so on.

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  • The difference

    So with the CTP tools available, weve been building a few apps, just to get a feel for the tools and whats supported in the framework.  Whats been great is that everything is fairly familiar and consistent, largely to do with the .net framework and Microsofts focus on providing good tools.  Weve produced mobile applications, mostly in concept form, for Windows Phone Classic, iPhone and Android but never so quickly and not of such high quality and visual impression.  I attribute some of this obviously to our familiarity to the Microsoft platform and tools.  Though when you look at the designs our team has produced, it becomes clear that this is not just another mobile application container.                                                            The Metro design language implores content prominence with fluid motion and transitions, with a crisp font and easily organized features and services placement.  In addition to a purposeful right edge tease, where the intent is for users to discover new premium content and services.   The concept that enables this is called hubs, building application with hubs changes your thinking from a single mobile application task, to thinking creatively about a mobile experience. Its engaging to think of the other brands and industry verticals that will take advantage of this core feature.  Combine this with Windows Phone 7 live tiles, more on that later, and you have a recipe for a solid mobile services platform.                                                              This so much more fun and liberating than my icon on a gridDid you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Should i continue my self-taught coding practice or learn how to do coding professionally?

    - by G1i1ch
    Lately I've been getting professional work, hanging out with other programmers, and making friends in the industry. The only thing is I'm 100% self-taught. It's caused my style to extremely deviate from the style of those that are properly trained. It's the techniques and organization of my code that's different. It's a mixture of several things I do. I tend to blend several programming paradigms together. Like Functional and OO. I lean to the Functional side more than OO, but I see the use of OO when something would make more sense as an abstract entity. Like a game object. Next I also go the simple route when doing something. When in contrast, it seems like sometimes the code I see from professional programmers is complicated for the sake of it! I use lots of closures. And lastly, I'm not the best commenter. I find it easier just to read through my code than reading the comment. And most cases I just end up reading the code even if there are comments. Plus I've been told that, because of how simply I write my code, it's very easy to read it. I hear professionally trained programmers go on and on about things like unit tests. Something I've never used before so I haven't even the faintest idea of what they are or how they work. Lots and lots of underscores "_", which aren't really my taste. Most of the techniques I use are straight from me, or a few books I've read. Don't know anything about MVC, I've heard a lot about it though with things like backbone.js. I think it's a way to organize an application. It just confuses me though because by now I've made my own organizational structures. It's a bit of a pain. I can't use template applications at all when learning something new like with Ubuntu's Quickly. I have trouble understanding code that I can tell is from someone trained. Complete OO programming really leaves a bad taste in my mouth, yet that seems to be what EVERYONE else is strictly using. It's left me not that confident in the look of my code, or wondering whether I'll cause sparks when joining a company or maybe contributing to open source projects. In fact I'm rather scared of the fact that people will eventually be checking out my code. Is this just something normal any programmer goes through or should I really look to change up my techniques?

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  • Employer admits that its developers are underpaid and undervalued. Time to part ways?

    - by Psionic
    My employer recently posted an opening for a C# Developer with 3-5 years of experience. The requirements and expectations for the position were fair, up until the criteria for salary determination. It was stated clearly that compensation would depend ONLY on experience with C#, and that years of programming experience with other languages & frameworks would be considered irrelevant and not factored in. I brought up my concern with HR that good candidates would see this as a red flag and steer away. I attempted to explain that software development is about much more than specific languages, and that paying someone for their experience in a single language is a very shortsighted approach to hiring good developers (I'm telling this to the HR dept of a software company). The response: "We are tired of wasting time interviewing developers who expect 'big salaries' because they have lots of additional programming experience in languages other than what we require." The #1 issue here is that 'big salaries' = Market Rate. After some serious discussion, they essentially admitted that nobody at the company is paid near market rate for their skills, and there's nothing that can be done about it. The C-suite has the mentality that employees should only be paid for skills proven over years under their watch. Entry-level developers are picked up for less than $38K and may reach 50K after 3 years, which I'm assuming is around what they plan on offering candidates for the C# position. Another interesting discovery (not as relevant) - people 'promoted' to higher responsibilities do not get raises. The 'promotion' is considered an adjustment of the individuals' roles to better suit their 'strengths', which is what they're already being paid for. After hearing these hard truths straight from HR, I would assume that most people who are looking out for themselves would quickly begin searching for a new employer that has a better idea of what they're doing in the industry (this company fails in many other ways, but I don't want to write a book). Here is my dilemma however: This is the first official software development position I've held, for barely 1 year now. My previous position of 3 years was with a very small company where I performed many duties, among them software development (not in my official job description, but I tried very hard to make it so). I've identified local openings that I'm currently qualified for, most paying at least 50% more than I'm getting now. Question is, is it too soon for a jump? I am getting valuable experience in my current position, with no shortage of exciting projects. The work environment is very comfortable, and I'm told by many that I'm in the spotlight of the C-level guys for the stuff that I've been able to accomplish during my short time (for what that's worth). However, there is a clear opportunity cost to staying, knowing now with certainty that I will have to wait 3-5 years only to be capped at what I could potentially be earning elsewhere this year. I am also aware that 'job hopper' is a dangerous label to have, regardless of the reasons.

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  • Finding Tools Guidance in OUM

    - by user716869
    OUM is not tool – specific. However, it does include tool guidance.  Tool guidance in OUM includes: a mention of a tool that could be used to complete a specific task(s) templates created with a specific tool example work products in a specific tool links to tool resources Tool Supplemental Guides So how do you find all this helpful tool information? Start at the lowest level first – the Task Overview.  Even though the task overviews are written tool-agnostic, they sometimes mention suggestions, or examples of a tool that might be used to complete the task.  More specific tool information can be found in the Task Overview, Templates and Tools section.  In some cases, the tool used to create the template (for example, Microsoft Word, Powerpoint, Project and Visio) is useful. The Templates and Tools section also provides more specific tool guidance, such as links to: White Papers Viewlets Example Work Products Additional Resources Tool Supplemental Guides If you’re more interested in seeing what tools might be helpful in general for your project or to see if there is any tool guidance for a specific tool that your project is committed to using, go to the Supplemental Guidance page in OUM.  This page is available from the Method Navigation pull down located in the header of almost every OUM page. When you open the Supplemental Guidance page, the first thing you see is a table index of everything that is included on the page.  At the top of the right column are all the Tool Supplemental Guides available in OUM.  Use the index to navigate to any of the guides. Next in the right column is Discipline/Industry/View Resources and Samples.  Use the index to navigate to any of these topics and see what’s available and more specifically, if there is any tool guidance available.  For example, if you navigate to the Cloud Resources, you will find a link to the IT Strategies from Oracle page that provides information for Cloud Practitioner Guides, Cloud Reference Architectures and Cloud White Papers, including the Cloud Candidate Selection Tool and Cloud Computing Maturity Model. The section for Method Tool and Technique Cross References can take you to the Task to Tool Cross Reference.  This page provides a task listing with possible helpful tools and links to more information regarding the tools.  By no means is this tool guidance all inclusive.  You can use other tools not mentioned in OUM to complete an OUM task. The Method Tool and Technique Cross References can also take you to the various Technique pages (Index and Cross References).  While techniques are not necessarily “tools,” they can certainly provide valuable assistance in completing tasks. In the Other Resources section of the Supplemental Guidance page, you find links to the viewlets and white papers that are included within OUM.

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  • IPv6, isn't it just a few extra bits?

    - by rclewis
    It's always an interesting task, to try and explain what you do to family and friends. I have described IPv6 as the "Next Generation Internet"  or "Second Internet" but the hollow expressions on my kids faces scream for the instant relief of the latest video game.  Never one to give up easily, I have formulated a new example - the Post Office... Similar to the Post Office the Internet delivers mail and packages based on addresses. As the number of residences, businesses, and delivery locations increased, the 5 digit ZIP Code (Washington, DC 20005) was expanded to ZIP+4  allowing for more precise delivery points (Postmaster General, Washington, DC 20260-3100). Ah, if only computers were as simple.  IPv6 isn't an add-on or expansion of the existing IPv4 Addressing, it is a new addressing model which will allow the internet to grow from a single computer in the basement of a university or your parents kitchen table, to support the multitude of smart phones, smart TV's, tablets, dvr's, and disk players, all clambering to connect for information. Unfortunetly there are only a finite number of IPv4 public addresses left, and those are being consumed at an ever increasing rate. Few people could have predicted the explosive growth of the internet or the shortage of IPv4 addresses we now face - but there is a "Plan B" and that is the vastly larger address space of IPv6.  Many in the industry have labeled this a "business continuity" problem,  when in fact most companies will be able to continue conducting business once they run out of existing IPv4 Addresses. The problem is really a Customer Continuity problem, how will businesses communicate with existing customers and reach new customers online who's only option is to adopt IPv6 when IPv4 is depleted? Perhaps a first step is publishing a blog that is also accessible via IPv6, it's just a few extra bits. Join us for the Oracle OpenWorld 2012 Session:   Navigating IPv6 @ Oracle Thursday, Oct. 4th 2:15PM - 3:15PM  Palace Hotel - Concert   Learn more about IPv6 Technologies at Oracle

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  • Oracle Business Intelligence Customers: Have Your Voice Heard in the "2011Wisdom of the Crowds Business Intelligence Market Survey"

    - by tobin.gilman(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Old friend and industry colleague Howard Dresner has just launched the second edition of his "Wisdom of the Crowds Business Intelligence Survey".  I was hoping Howard would offer me a 60 inch flat panel TV, or at least an iPad 2 if I promote the survey in a blog post.  It saddens me to report that no spiffs of any kind are forthcoming. Zip, zilch, nada.   Not even a Dresner Advisory Services LLC mouse pad!   But I'm going to use this space to encourage Oracle BI customers to participate in the survey anyway. The Wisdom of the Crowds survey combines social media, crowd sourcing, and good old fashioned market research to provide vendors and customers alike an unvarnished and insightful snap shot of what's top of mind with business intelligence professionals.  If you are an Oracle BI user, here's what you get in return for the ten minutes it takes to complete the survey.  First, you get your voice heard. Second, Dresner Advisory Services will give you a complimentary copy of the final report for your own use.   Here's the link:   http://www.surveymonkey.com/s/woc2011-oracle  Act now.  Take the survey and get the complimentary report.  It's almost as good as a 60 inch flat panel or an iPad 2.

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  • What is the standard term for my role?

    - by sigil
    I'm doing work that involves writing code and managing developers in a "special projects" division of a large company. I'd like to define my role better and figure out if there's an industry standard term for what I do, so that it will be easier for me to research best practices and work on a career path What I do all day: A macro that connects an Excel sheet to an Access database is acting funny; I get called in to figure out what's happening and debug it. Someone needs data extracted from a bunch of files on Sharepoint. I figure out a client-side solution because I'm not authorized to do anything server-side and getting IT to do anything would take several months and need a business case. A manager wants a new data entry tool for their team. I interview the manager and team members to work out the functional requirements, then design/develop/test the application. Someone needs a VBA script to crunch some data for their presentation that's due in two hours. I drop everything I'm doing to hack out a quick script and run the analysis, without much in the way of testing. A developer has been hired to build a database for one of the teams, since I'm working on too many different things and don't have time to take this project on in the timeframe required. I direct his work and push him to meet certain deadlines, interview stakeholders to get more info that will help him figure out how to build the necessary forms, and modify the functional requirements of the database to fit in the timeframe. Someone wants to load a set of data into a GIS system and set up an ongoing refresh and reporting of this data set. I facilitate the conversation between the GIS developers and the owners of this data set, and design a demo application as proof of concept. It's kind of an "all-purpose programming and IT management" position, but it's not officially IT because the company has an actual IT department with a rigorously defined system of submitting requests, developing code, and managing projects. What I do, I guess, is more of a handyman job, where stuff falls to me because I'm the geekiest one in the room. Is there a standard term in the software world for what I do?

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  • Oracle Data Protection: How Do You Measure Up? - Part 1

    - by tichien
    This is the first installment in a blog series, which examines the results of a recent database protection survey conducted by Database Trends and Applications (DBTA) Magazine. All Oracle IT professionals know that a sound, well-tested backup and recovery strategy plays a foundational role in protecting their Oracle database investments, which in many cases, represent the lifeblood of business operations. But just how common are the data protection strategies used and the challenges faced across various enterprises? In January 2014, Database Trends and Applications Magazine (DBTA), in partnership with Oracle, released the results of its “Oracle Database Management and Data Protection Survey”. Two hundred Oracle IT professionals were interviewed on various aspects of their database backup and recovery strategies, in order to identify the top organizational and operational challenges for protecting Oracle assets. Here are some of the key findings from the survey: The majority of respondents manage backups for tens to hundreds of databases, representing total data volume of 5 to 50TB (14% manage 50 to 200 TB and some up to 5 PB or more). About half of the respondents (48%) use HA technologies such as RAC, Data Guard, or storage mirroring, however these technologies are deployed on only 25% of their databases (or less). This indicates that backups are still the predominant method for database protection among enterprises. Weekly full and daily incremental backups to disk were the most popular strategy, used by 27% of respondents, followed by daily full backups, which are used by 17%. Interestingly, over half of the respondents reported that 10% or less of their databases undergo regular backup testing.  A few key backup and recovery challenges resonated across many of the respondents: Poor performance and impact on productivity (see Figure 1) 38% of respondents indicated that backups are too slow, resulting in prolonged backup windows. In a similar vein, 23% complained that backups degrade the performance of production systems. Lack of continuous protection (see Figure 2) 35% revealed that less than 5% of Oracle data is protected in real-time.  Management complexity 25% stated that recovery operations are too complex. (see Figure 1)  31% reported that backups need constant management. (see Figure 1) 45% changed their backup tools as a result of growing data volumes, while 29% changed tools due to the complexity of the tools themselves. Figure 1: Current Challenges with Database Backup and Recovery Figure 2: Percentage of Organization’s Data Backed Up in Real-Time or Near Real-Time In future blogs, we will discuss each of these challenges in more detail and bring insight into how the backup technology industry has attempted to resolve them.

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  • HTG Reviews the CODE Keyboard: Old School Construction Meets Modern Amenities

    - by Jason Fitzpatrick
    There’s nothing quite as satisfying as the smooth and crisp action of a well built keyboard. If you’re tired of  mushy keys and cheap feeling keyboards, a well-constructed mechanical keyboard is a welcome respite from the $10 keyboard that came with your computer. Read on as we put the CODE mechanical keyboard through the paces. What is the CODE Keyboard? The CODE keyboard is a collaboration between manufacturer WASD Keyboards and Jeff Atwood of Coding Horror (the guy behind the Stack Exchange network and Discourse forum software). Atwood’s focus was incorporating the best of traditional mechanical keyboards and the best of modern keyboard usability improvements. In his own words: The world is awash in terrible, crappy, no name how-cheap-can-we-make-it keyboards. There are a few dozen better mechanical keyboard options out there. I’ve owned and used at least six different expensive mechanical keyboards, but I wasn’t satisfied with any of them, either: they didn’t have backlighting, were ugly, had terrible design, or were missing basic functions like media keys. That’s why I originally contacted Weyman Kwong of WASD Keyboards way back in early 2012. I told him that the state of keyboards was unacceptable to me as a geek, and I proposed a partnership wherein I was willing to work with him to do whatever it takes to produce a truly great mechanical keyboard. Even the ardent skeptic who questions whether Atwood has indeed created a truly great mechanical keyboard certainly can’t argue with the position he starts from: there are so many agonizingly crappy keyboards out there. Even worse, in our opinion, is that unless you’re a typist of a certain vintage there’s a good chance you’ve never actually typed on a really nice keyboard. Those that didn’t start using computers until the mid-to-late 1990s most likely have always typed on modern mushy-key keyboards and never known the joy of typing on a really responsive and crisp mechanical keyboard. Is our preference for and love of mechanical keyboards shining through here? Good. We’re not even going to try and hide it. So where does the CODE keyboard stack up in pantheon of keyboards? Read on as we walk you through the simple setup and our experience using the CODE. Setting Up the CODE Keyboard Although the setup of the CODE keyboard is essentially plug and play, there are two distinct setup steps that you likely haven’t had to perform on a previous keyboard. Both highlight the degree of care put into the keyboard and the amount of customization available. Inside the box you’ll find the keyboard, a micro USB cable, a USB-to-PS2 adapter, and a tool which you may be unfamiliar with: a key puller. We’ll return to the key puller in a moment. Unlike the majority of keyboards on the market, the cord isn’t permanently affixed to the keyboard. What does this mean for you? Aside from the obvious need to plug it in yourself, it makes it dead simple to repair your own keyboard cord if it gets attacked by a pet, mangled in a mechanism on your desk, or otherwise damaged. It also makes it easy to take advantage of the cable routing channels in on the underside of the keyboard to  route your cable exactly where you want it. While we’re staring at the underside of the keyboard, check out those beefy rubber feet. By peripherals standards they’re huge (and there is six instead of the usual four). Once you plunk the keyboard down where you want it, it might as well be glued down the rubber feet work so well. After you’ve secured the cable and adjusted it to your liking, there is one more task  before plug the keyboard into the computer. On the bottom left-hand side of the keyboard, you’ll find a small recess in the plastic with some dip switches inside: The dip switches are there to switch hardware functions for various operating systems, keyboard layouts, and to enable/disable function keys. By toggling the dip switches you can change the keyboard from QWERTY mode to Dvorak mode and Colemak mode, the two most popular alternative keyboard configurations. You can also use the switches to enable Mac-functionality (for Command/Option keys). One of our favorite little toggles is the SW3 dip switch: you can disable the Caps Lock key; goodbye accidentally pressing Caps when you mean to press Shift. You can review the entire dip switch configuration chart here. The quick-start for Windows users is simple: double check that all the switches are in the off position (as seen in the photo above) and then simply toggle SW6 on to enable the media and backlighting function keys (this turns the menu key on the keyboard into a function key as typically found on laptop keyboards). After adjusting the dip switches to your liking, plug the keyboard into an open USB port on your computer (or into your PS/2 port using the included adapter). Design, Layout, and Backlighting The CODE keyboard comes in two flavors, a traditional 87-key layout (no number pad) and a traditional 104-key layout (number pad on the right hand side). We identify the layout as traditional because, despite some modern trapping and sneaky shortcuts, the actual form factor of the keyboard from the shape of the keys to the spacing and position is as classic as it comes. You won’t have to learn a new keyboard layout and spend weeks conditioning yourself to a smaller than normal backspace key or a PgUp/PgDn pair in an unconventional location. Just because the keyboard is very conventional in layout, however, doesn’t mean you’ll be missing modern amenities like media-control keys. The following additional functions are hidden in the F11, F12, Pause button, and the 2×6 grid formed by the Insert and Delete rows: keyboard illumination brightness, keyboard illumination on/off, mute, and then the typical play/pause, forward/backward, stop, and volume +/- in Insert and Delete rows, respectively. While we weren’t sure what we’d think of the function-key system at first (especially after retiring a Microsoft Sidewinder keyboard with a huge and easily accessible volume knob on it), it took less than a day for us to adapt to using the Fn key, located next to the right Ctrl key, to adjust our media playback on the fly. Keyboard backlighting is a largely hit-or-miss undertaking but the CODE keyboard nails it. Not only does it have pleasant and easily adjustable through-the-keys lighting but the key switches the keys themselves are attached to are mounted to a steel plate with white paint. Enough of the light reflects off the interior cavity of the keys and then diffuses across the white plate to provide nice even illumination in between the keys. Highlighting the steel plate beneath the keys brings us to the actual construction of the keyboard. It’s rock solid. The 87-key model, the one we tested, is 2.0 pounds. The 104-key is nearly a half pound heavier at 2.42 pounds. Between the steel plate, the extra-thick PCB board beneath the steel plate, and the thick ABS plastic housing, the keyboard has very solid feel to it. Combine that heft with the previously mentioned thick rubber feet and you have a tank-like keyboard that won’t budge a millimeter during normal use. Examining The Keys This is the section of the review the hardcore typists and keyboard ninjas have been waiting for. We’ve looked at the layout of the keyboard, we’ve looked at the general construction of it, but what about the actual keys? There are a wide variety of keyboard construction techniques but the vast majority of modern keyboards use a rubber-dome construction. The key is floated in a plastic frame over a rubber membrane that has a little rubber dome for each key. The press of the physical key compresses the rubber dome downwards and a little bit of conductive material on the inside of the dome’s apex connects with the circuit board. Despite the near ubiquity of the design, many people dislike it. The principal complaint is that dome keyboards require a complete compression to register a keystroke; keyboard designers and enthusiasts refer to this as “bottoming out”. In other words, the register the “b” key, you need to completely press that key down. As such it slows you down and requires additional pressure and movement that, over the course of tens of thousands of keystrokes, adds up to a whole lot of wasted time and fatigue. The CODE keyboard features key switches manufactured by Cherry, a company that has manufactured key switches since the 1960s. Specifically the CODE features Cherry MX Clear switches. These switches feature the same classic design of the other Cherry switches (such as the MX Blue and Brown switch lineups) but they are significantly quieter (yes this is a mechanical keyboard, but no, your neighbors won’t think you’re firing off a machine gun) as they lack the audible click found in most Cherry switches. This isn’t to say that they keyboard doesn’t have a nice audible key press sound when the key is fully depressed, but that the key mechanism isn’t doesn’t create a loud click sound when triggered. One of the great features of the Cherry MX clear is a tactile “bump” that indicates the key has been compressed enough to register the stroke. For touch typists the very subtle tactile feedback is a great indicator that you can move on to the next stroke and provides a welcome speed boost. Even if you’re not trying to break any word-per-minute records, that little bump when pressing the key is satisfying. The Cherry key switches, in addition to providing a much more pleasant typing experience, are also significantly more durable than dome-style key switch. Rubber dome switch membrane keyboards are typically rated for 5-10 million contacts whereas the Cherry mechanical switches are rated for 50 million contacts. You’d have to write the next War and Peace  and follow that up with A Tale of Two Cities: Zombie Edition, and then turn around and transcribe them both into a dozen different languages to even begin putting a tiny dent in the lifecycle of this keyboard. So what do the switches look like under the classicly styled keys? You can take a look yourself with the included key puller. Slide the loop between the keys and then gently beneath the key you wish to remove: Wiggle the key puller gently back and forth while exerting a gentle upward pressure to pop the key off; You can repeat the process for every key, if you ever find yourself needing to extract piles of cat hair, Cheeto dust, or other foreign objects from your keyboard. There it is, the naked switch, the source of that wonderful crisp action with the tactile bump on each keystroke. The last feature worthy of a mention is the N-key rollover functionality of the keyboard. This is a feature you simply won’t find on non-mechanical keyboards and even gaming keyboards typically only have any sort of key roller on the high-frequency keys like WASD. So what is N-key rollover and why do you care? On a typical mass-produced rubber-dome keyboard you cannot simultaneously press more than two keys as the third one doesn’t register. PS/2 keyboards allow for unlimited rollover (in other words you can’t out type the keyboard as all of your keystrokes, no matter how fast, will register); if you use the CODE keyboard with the PS/2 adapter you gain this ability. If you don’t use the PS/2 adapter and use the native USB, you still get 6-key rollover (and the CTRL, ALT, and SHIFT don’t count towards the 6) so realistically you still won’t be able to out type the computer as even the more finger twisting keyboard combos and high speed typing will still fall well within the 6-key rollover. The rollover absolutely doesn’t matter if you’re a slow hunt-and-peck typist, but if you’ve read this far into a keyboard review there’s a good chance that you’re a serious typist and that kind of quality construction and high-number key rollover is a fantastic feature.  The Good, The Bad, and the Verdict We’ve put the CODE keyboard through the paces, we’ve played games with it, typed articles with it, left lengthy comments on Reddit, and otherwise used and abused it like we would any other keyboard. The Good: The construction is rock solid. In an emergency, we’re confident we could use the keyboard as a blunt weapon (and then resume using it later in the day with no ill effect on the keyboard). The Cherry switches are an absolute pleasure to type on; the Clear variety found in the CODE keyboard offer a really nice middle-ground between the gun-shot clack of a louder mechanical switch and the quietness of a lesser-quality dome keyboard without sacrificing quality. Touch typists will love the subtle tactile bump feedback. Dip switch system makes it very easy for users on different systems and with different keyboard layout needs to switch between operating system and keyboard layouts. If you’re investing a chunk of change in a keyboard it’s nice to know you can take it with you to a different operating system or “upgrade” it to a new layout if you decide to take up Dvorak-style typing. The backlighting is perfect. You can adjust it from a barely-visible glow to a blazing light-up-the-room brightness. Whatever your intesity preference, the white-coated steel backplate does a great job diffusing the light between the keys. You can easily remove the keys for cleaning (or to rearrange the letters to support a new keyboard layout). The weight of the unit combined with the extra thick rubber feet keep it planted exactly where you place it on the desk. The Bad: While you’re getting your money’s worth, the $150 price tag is a shock when compared to the $20-60 price tags you find on lower-end keyboards. People used to large dedicated media keys independent of the traditional key layout (such as the large buttons and volume controls found on many modern keyboards) might be off put by the Fn-key style media controls on the CODE. The Verdict: The keyboard is clearly and heavily influenced by the needs of serious typists. Whether you’re a programmer, transcriptionist, or just somebody that wants to leave the lengthiest article comments the Internet has ever seen, the CODE keyboard offers a rock solid typing experience. Yes, $150 isn’t pocket change, but the quality of the CODE keyboard is so high and the typing experience is so enjoyable, you’re easily getting ten times the value you’d get out of purchasing a lesser keyboard. Even compared to other mechanical keyboards on the market, like the Das Keyboard, you’re still getting more for your money as other mechanical keyboards don’t come with the lovely-to-type-on Cherry MX Clear switches, back lighting, and hardware-based operating system keyboard layout switching. If it’s in your budget to upgrade your keyboard (especially if you’ve been slogging along with a low-end rubber-dome keyboard) there’s no good reason to not pickup a CODE keyboard. Key animation courtesy of Geekhack.org user Lethal Squirrel.       

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