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• WebCenter Customer Spotlight: Los Angeles Department of Water and Power

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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• Ubuntu failed to detect monitor and very low resolution?

  - by Hiren

  I tried different versions of Ubuntu from 11.04 to 11.10 beta, but got same problem. My desktop pc configuration is, - intel core i5 2400 - DH67BL Motherboard - Inbuilt motherboard graphics - No extra graphics card attached - Acer-H193HQV 18.5" Monitor - 2GB RAM - 250GB Harddisk Problem : Ubuntu can't detect my monitor and saying it Unknown. Moreover, monitor's original resolution is 1366x768 but in the list of resolution there is only 1024x768 and 800x600 are there.

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• 60 Years of Barcodes [Infographic]

  - by Asian Angel

  Barcodes adorn nearly everything we buy such as food, books, movies, and more, so just how did it all begin and how has the technology evolved over the past sixty years? 60th anniversary of the barcode [via Graph Jam - Cheeseburger Network] 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8

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• An XEvent a Day (26 of 31) – Configuring Session Options

  - by Jonathan Kehayias

  There are 7 Session level options that can be configured in Extended Events that affect the way an Event Session operates.  These options can impact performance and should be considered when configuring an Event Session.  I have made use of a few of these periodically throughout this months blog posts, and in today’s blog post I’ll cover each of the options separately, and provide further information about their usage.  Mike Wachal from the Extended Events team at Microsoft, talked...(read more)

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• How to Create a PowerShell Profile

  - by Taylor Gibb

  PowerShell is a great way to automate almost anything in Windows. However, its not just a scripting language. If you find yourself using it as a command line shell it may be useful to store your functions and customizations in a profile that gets loaded every time you load the Console. Read on to find out how. 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8

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• The Highly Appealing Sites Are Facilitating Reasons To Their Valuable Users

  It doesn';t count what the usage going to be but it';s usually a good idea to look at other Web sites to get a concept what you feel would work best for your business so look at each web site with a cr... [Author: Alan Smith - Web Design and Development - April 02, 2010]

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• The C64 Has Returned

  <b>Eleven is Louder:</b> "I was reading through some news on Google and came across this article on bild.de. The Commodore 64 is due to be rereleased with an Intel Core 2 Quad, 4GB RAM, a 500GB HDD, Intel chipset, and a bunch of other features."

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• If im using nouveau there is no way to use vdpau with it?

  - by wanas

  Im using ubuntu 12.10 and im using the opensource driver which came reloaded with the distro tried to install the proper driver but I failed, so now im using the opensource driver and its okay, but the only problem is I want to use vdpau coz it accelerate the videos on youtube and smplayer and play it with less cpu usage. my question is: is there a way to enable vdpau with the opensource driver or do I have to use the proper driver from nvidia ?

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• Ubuntu lag when minimizing window

  - by hudadiaz

  Ubuntu(or maybe just Unity) lags whenever I minimize a window when there's no other opened window(others are minimized). I faced this problem after I install Ubuntu Tweak 0.7, Conky, OpenJDK 7, IcedTea 7 (if it does matter) There's no problem to: show and hide windows spread window open and close window I have set window minimize animation as Fade 220ms and Animation Time Step as 1 in CCSM but I honestly don't think this is the problem because when there's other opened window, everything is smooth. Ubuntu 12.04, Dell Inspiron 1525, Intel Core 2 Duo @2.00GHZ, 4GB RAM

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• Banner Design How to be More Effective and Less Annoying

  Banner graphics are still the largest most popular format of online advertisement. But years ago advertisers and marketers came to a conclusion that the wide usage of common formats of online banner ... [Author: Emily Matthew - Web Design and Development - April 19, 2010]

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• SQL SERVER – A Brief Note on SET TEXTSIZE

  - by pinaldave

  Here is a small conversation I received. I thought though an old topic, indeed a thought provoking for the moment. Question: Is there any difference between LEFT function and SET TEXTSIZE? I really like this small but interesting question. The question does not specify the difference between usage or performance. Anyway we will quickly take a look at how TEXTSIZE works. You can run the following script to see how LEFT and SET TEXTSIZE works. USE TempDB GO -- Create TestTable CREATE TABLE MyTable (ID INT, MyText VARCHAR(MAX)) GO INSERT MyTable (ID, MyText) VALUES(1, REPLICATE('1234567890', 100)) GO -- Select Data SELECT ID, MyText FROM MyTable GO -- Using Left SELECT ID, LEFT(MyText, 10) MyText FROM MyTable GO -- Set TextSize SET TEXTSIZE 10; SELECT ID, MyText FROM MyTable; SET TEXTSIZE 2147483647 GO -- Clean up DROP TABLE MyTable GO Now let us see the usage result which we receive from both of the example. If you are going to ask what you should do – I really do not know. I can tell you where I will use either of the same. LEFT seems to be easy to use but again if you like to do extra work related to SET TEXTSIZE go for it. Here is how I will use SET TEXTSIZE. If I am selecting data from in my SSMS for testing or any other non production related work from a large table which has lots of columns with varchar data, I will consider using this statement to reduce the amount of the data which is retrieved in the result set. In simple word, for testing purpose I will use it. On the production server, there should be a specific reason to use the same. Here is my candid opinion – I do not think they can be directly comparable even though both of them give the exact same result. LEFT is applicable only on the column of a single SELECT statement. where it is used but it SET TEXTSIZE applies to all the columns in the SELECT and follow up SELECT statements till the SET TEXTSIZE is not modified again in the session. Uncomparable! I hope this sample example gives you idea how to use SET TEXTSIZE in your daily use. I would like to know your opinion about how and when do you use this feature. Please leave a comment. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• How to Stress Test the Hard Drives in Your PC or Server

  - by Tim Smith

  You have the latest drives for your server.  You stacked the top-of-the line RAM in the system.  You run effective code for your system.  However, what throughput is your system capable of handling, and can you really trust the capabilities listed by hardware companies? How to Stress Test the Hard Drives in Your PC or Server How To Customize Your Android Lock Screen with WidgetLocker The Best Free Portable Apps for Your Flash Drive Toolkit

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• Why would someone want to take over control of my domain name?

  - by mike jones

  I was approached by a person wanting to help me set up a website. In order to do this he has requested that I allow him to transfer my domain name to his account, for easier management. I would retain the right of usage and he would pay the bill for maintaining the name. This sounds fishy, but I can't figure out what he hopes to gain if this is a scam. Is this a common practice among 'Administrative Contacts'?

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• Send raw data to USB parallel port after upgrading to 11.10

  - by zaphod

  I have a laser cutter connected via a generic USB to parallel adapter. The laser cutter speaks HPGL, as it happens, but since this is a laser cutter and not a plotter, I usually want to generate the HPGL myself, since I care about the ordering, speed, and direction of cuts and so on. In previous versions of Ubuntu, I was able to print to the cutter by copying an HPGL file directly to the corresponding USB "lp" device. For example: cp foo.plt /dev/usblp1 Well, I just upgraded to Ubuntu 11.10 oneiric, and I can't find any "lp" devices in /dev anymore. D'oh! What's the preferred way to send raw data to a parallel port in Ubuntu? I've tried System Settings Printing + Add, hoping that I might be able to associate my device with some kind of "raw printer" driver and print to it with a command like lp -d LaserCutter foo.plt But my USB to parallel adapter doesn't seem to show up in the list. What I do see are my HP Color LaserJet, two USB-to-serial adapters, "Enter URI", and "Network Printer". Meanwhile, over in /dev, I do see /dev/ttyUSB0 and /dev/ttyUSB1 devices for the 2 USB-to-serial adapters. I don't see anything obvious corresponding to the HP printer (which was /dev/usblp0 prior to the upgrade), except for generic USB stuff. For example, sudo find /dev | grep lp produces no output. I do seem to be able to print to the HP printer just fine, though. The printer setup GUI gives it a device URI starting with "hp:" which isn't much help for the parallel adapter. The CUPS administrator's guide makes it sound like I might need to feed it a device URI of the form parallel:/dev/SOMETHING, but of course if I had a /dev/SOMETHING I'd probably just go on writing to it directly. Here's what dmesg says after I disconnect and reconnect the device from the USB port: [ 924.722906] usb 1-1.1.4: USB disconnect, device number 7 [ 959.993002] usb 1-1.1.4: new full speed USB device number 8 using ehci_hcd And here's how it shows up in lsusb -v: Bus 001 Device 008: ID 1a86:7584 QinHeng Electronics CH340S Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 1.10 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x1a86 QinHeng Electronics idProduct 0x7584 CH340S bcdDevice 2.52 iManufacturer 0 iProduct 2 USB2.0-Print iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 32 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 96mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 7 Printer bInterfaceSubClass 1 Printer bInterfaceProtocol 2 Bidirectional iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0020 1x 32 bytes bInterval 0 Device Status: 0x0000 (Bus Powered)

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• Reasons for Conducting Keyword Research

  For successful SEO usage of proper keywords/key phrases is needed. Many webmasters lay extra importance to keyword research for every given article of web content. But most of the people new to this ... [Author: Alan Smith - Web Design and Development - June 13, 2010]

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• Generic log analyzer that produces reports

  - by Eugene

  About 600 customers use our application. We have very detailed logs for everything that happens in the application, from changes in the data model, memory and CPU/GPU usage to clicks on the UI elements. We want to be able to parse the logs coming from these customers and analyze them to understand how users use our application and what happens internally in the application. Is there a log analyzer that can produce such reports automatically?

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• Image CDN with API?

  - by Dan Gayle

  My company uses flickr and picasa web albums as poor man's content delivery networks (CDN) for image hosting, but I'm curious if anyone has any recommendations on any other services that might be worth looking into, paid and free? Preferably something that has an API so that it can be integrated discreetly on the backend as a WordPress plugin or for other development frameworks. A CDN such as Amazon is cheap, and it works, but the lack of a photo-centric API is what prevents me from using it for general usage.

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• After successfully installing UBUNTU 13.04, it is not working properly, why?

  - by Anuj

  I'm new to Ubuntu. I installed Ubuntu 13.04 in my desktop. My pc's configuration is Intel 2.4 Ghz Intel 845 motherboard RAM 768 MB. After successful installation of Ubuntu 13.04, I logged into it, after logging in only default wallpaper is visible, there is no Task bar, no icons, it does not recognizes dongle and therefore there is no internet connection, terminal can be started by pressing Alt+Ctrl+t. How to solve this problem and use ubuntu 13.04 successfully. Regards, Anuj

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• The platform-independent code with Mono: Client-server application sample

  This article shows how we can develop the platform-independent software with Mono usage...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• Tiny DIY PC gets smaller, more powerful

  <b>Linux Devices:</b> "The Linux-ready Artigo A1100 has a 1.3GHz Via Nano processor, accepts 2GB of RAM, sports HDMI and VGA video outputs, and has five USB ports, the company says."

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• Will Ubuntu work on a Dell Inspiron 15R?

  - by Daniel Davis

  I want to know how to install Ubuntu on a Dell Inspiron 15R with Intel Core i3, 3GB RAM, Intel HD graphics and 320GB HDD. I've heard some people have had issues with the wireless card. Also, I tried a few days ago to install the 64-bit version of Ubuntu 10.10 and the installaten hung on the "Who are you" screen... Can anyone help me, I really want to get into Linux but without having any problems with the laptops drivers.

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• If Computer Problems were Physical Life Events [Video]

  - by Asian Angel

  Things can be bad (and frustrating) enough when you have problems with your computer, but what if those events actually crossed over into physical reality? Note: Video contains some language that may be considered inappropriate. If Computer Problems Were Real – Awkward Spaceship [via Fail Desk] How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume Make Your Own Windows 8 Start Button with Zero Memory Usage

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• How can I tell if I am out of inotify watches?

  - by Jorge Castro

  I use an application that consumes inotify watches. I've already set fs.inotify.max_user_watches=32768 in /etc/sysctl.conf but last night the application stopped indexing unless I ran it manually, which leads me to suspect I am out of watches. Since I don't know what the trade off is when I increase this number (does it consume more RAM?), I don't know if I should just increase this number, so I'd like to know if there's a way I can tell if it's using all these watches and what the tradeoffs might be for increasing it.

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• Basic Defensive Database Programming Techniques

  We can all recognise good-quality database code: It doesn't break with every change in the server's configuration, or on upgrade. It isn't affected by concurrent usage, or high workload. In an extract from his forthcoming book, Alex explains just how to go about producing resilient TSQL code that works, and carries on working.

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• Why does Unity screen blank out over XDMCP?

  - by James

  My XDMCP sessions display fine until I login. I've checked all logs and settings for this and can't find anything wrong, this works fine on other systems so I'm wondering if this has anything to do with the underlying hardware or an application that loads when logging in. System details: - Ubuntu 12.04 (Desktop, installed via Alternate CD for RAID) - 8GB of RAM - Core2Quad CPU @ 2.40GHz - Gigabit Network (Ethernet) Other notes: - Running with the onscreen keyboard enabled - Works fine when logging in locally Pre-login: Once logged in:

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