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• Aggregating customer service emails from multiple ecommerce sites for easy handling

  - by nitbuntu

  For one of my main customer help email addresses I use Mozilla Thunderbird with a combination of tags and saved searches. As the number of my e-commerce sites grows from 1 to more, customer service handling gets more tricky. Is there any simple and efficient way of handling emails from the different sites? Perhaps what I'm looking for is a way of aggregating customer service emails from different sites, into one place? Perhaps there's a way of already doing this within Thunderbird or Gmail?

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• My First robots.txt

  - by Whitechapel

  I'm creating my first robots.txt and wanted to get a second opinion on it. Basically I have a FTP setup on my board for some special users to transfer files between each other and I do NOT want that included in the search by the bots. I also want to point to my sitemap which gets auto generated by a PHP page. So here is what I have, what else should I include, and if I need to fix anything with it? Also, it's linking to xmlsitemap.php because that generates the sitemap when called. My goal is to allow any search bot crawl the forums to grab meta data. User-agent: * Disallow: /admin/ Disallow: /ali/ Disallow: /benny/ Disallow: /cgi-bin/ Disallow: /ders/ Disallow: /empire/ Disallow: /komodo_117/ Disallow: /xanxan/ Disallow: /zeroordie/ Disallow: /tmp/ Sitemap: http://www.vivalanation.com/forums/xmlsitemap.php Edit, I'm not sure how to handle all the user's folders under /public_html/ since the robots.txt will be going in /public_html.

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• I have a large number of links on every page, for design reasons I want to keep it but is it hurting my SEO

  - by Callum Rexter

  The site is http://www.centralsaddlery.co.uk We have other issues which we are tackling in terms of content etc but the question I have is: "Is my main navigation hurting us in SEO?" Its a lot of links and it's on a lot of pages. If so - what is a way to get google to ignore links below the top level. I had thought google would see that the links are hidden by default and only shown on hover but I can't verify this at all. We absolutely want to keep the menu, our customers like it and so do we - we think it is pretty usable as we have a lot of products to look at. Any advice is appreciated (and any tips for any part of the SEO are welcome too)

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• After changing web host, I get a 'file does not exist' error

  - by Jordan

  I run a WordPress blog, and have recently changed web hosts. When changing web hosts, I copied all files and exported/imported the database etc as explained by lots of tutorials found easily on Google. The blog home page works fine. What goes wrong: When I click on any link from the home page, the browser gets stuck in a redirect loop. Looking at the error log, I see: File does not exist: /usr/local/apache/htdocs/index.php The directory /usr doesn't even exist for my website - so perhaps this is looking for a file that was present using my old Web Host and is no longer present with my new web host? What is going on, and how might I resolve it?

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• Set secondary receiver in PayPal Chained Payment after the initial transaction

  - by CJxD

  I'm running a service whereby customers seek the services of 'freelancers' through our web platform. The customer will make a 'bid' which is immediately taken from their accounts as security. Once the job is completed, the customer marks it as accepted and the bid gets distributed to the freelancer(s) as a reward. After initially storing these rewards in the accounts of the freelancers and relying on MassPay to sort out paying them later, I realised that your business needs to be turning over at least £5000/month before MassPay is switched on. Instead, I was referred to Delayed Chained Payments in PayPal's Adaptive Payments API. This allows the customer to pay the primary receiver (my business) before the payment is later triggered to be sent to the secondary receivers (the freelancers). However, at the time that the customer initiates this transaction, you must understand that nobody yet knows who will receive the reward. So, before I program this whole Adaptive Payments system, is it even possible to change or add the secondary receivers after the customer has paid? If not, what can I do?

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• Tracking Redirects Leading to your site

  - by Bill

  Is there a way in which I can find out if a user arrived at my site via a redirect? Here's an example: There are two sites, first.com & second.com. Any request to first.com will do a 302 redirect to second.com. When the request at second.com arrives, is there anyway to know it was redirected from first.com? Note that in this example you have no control over first.com. (In fact, it could be something bad, like kiddieporn.com.) Also note, because it is a redirect, it will not be in the HTTP referrer header.

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• Jokes search engine / PHP based search engine on database

  - by matt_tm

  I'm looking for a script, functioning like the Google homepage that fetches data from a database rather than the internet. This is not intended to be a search engine, but a repository of jokes that can be pulled depending on the keywords typed. No sophisticated search techniques are required - keyword based is perfectly fine. If some mechanism of up/down-voting jokes can be incorporated, that would be fantastic, but I'm presuming that will be an entirely different game.

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• configure open_basedir under Plesk

  - by cori

  This might be a question for ServerFault, and if it wasn't for the Plesk aspect I would ask it there to start with, so if it's better suited for over there let me know and I'll move it. I'm working on a dedicated server set up as a reseller account with Plesk to manage the domains and server configuration, and I need to add a directory to the local open_basedir configuration for a specific vhost. Given Plesk's normal methodology, I expected to be able to go to /var/www/vhost/{%DOMAINNAME%}/conf and modify vhost.conf and place a new value there, as I have successfully done with other configuration settings for this domain (turning safe_mode off, for instance). When I do so, however, the new setting doesn't take (per phpinfo();). If I edit httpd.conf (which the plesk configuration specifically says not to do in the notes at the top of httpd.conf) the setting takes. Is there something specific about the open_basdir setting that makes it not configurable in vhost.conf? How much trouble am I letting myself in for by editing the vhost-specific httpd.conf (I imagine is someone makes changes in the plesk web interface it might be overwritten, but what other risk is there)? Thanks!

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• Preventing Duplicates on Google

  - by abel

  I am currently using a rewrite rule to enable access to .php pages, without using the php extension. However to prevent old links from breaking, the pages can still be accessed via links containing the .php extension too. For eg. domain.com/page.php can now be accessed at domain.com/page All the links on the website now use domain.com/page type links within the site. However older incoming links will still link to the .php pages, meaning Google will index both pages and mark them as duplicate. I have two plans to remedy the situation. Use a php 301 redirect: When a page is accessed with the .php extension, I can redirect each page individually using a 301 redirect using php Using Canonical: Place a canonical tag on each page, pointing to the ".php" less version My Question: Are both methods equally efficacious in preventing Google from indexing my ".php" pages? Which method should be preferred, by convention or otherwise?

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• Which JavaScript carousel zooms blocks from the playlist?

  - by Iain Hallam

  I saw a carousel/slider for displaying featured content a while ago that does something that most don't. It started fairly simply, with the top feature large, and a playlist to the side of other featured stories: Feature 1 then began to slide towards the bottom right, while feature 2 moved to occupy the main slot, and the previews of features 3 and 4 moved up: The slider had now completed a whole swap, and was ready to do the same thing with feature 3. My Google-fu seems to be lacking in finding this again; does anyone know of this slider? I think it was based on one of the frameworks, but I'm not sure whether it was jQuery or one of the others.

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• How to point DNS records to Amazon AWS Elastic Beanstalk

  - by Lance

  I just created a new environment with AWS and uploaded a .zip file into elastic beanstalk. I used to have a friend's server host my site instead of GoDaddy so I changed my custom DNS name servers from pointing to my friend's server to GoDaddy's. AWS told me that I need I need to add a CNAME record on GoDaddy and I did. The alias is lance and the host is lance-env.elasticbeanstalk.com. I know that this change can take 24-48 hours to take effect but it's been a day already and when I go to my site, a default page from GoDaddy appears. I'm very new to AWS and would just like to find a way for AWS to host my site other than using Route53.

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• Remove third/nth level domains from google Index

  - by drakythe

  Somehow google has indexed some third(and fourth!) level domains that I had attached to my server temporarily, eg. my.domain.root.com. I now have these redirected properly where I would like them to go, however with a carefully crafted search one can still find them and I'd rather they not be exposed. My google foo skills have failed me in finding an answer, so I come to you wonderful folks: Is there a way/How do I remove sub-level domains from google search results? I have the site in google webmaster tools and verified, but all the URL removal requests I can perform append the url to the base url, not prefixed. And finally, how can I prevent this in the future?

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• Do PHP-FPM (and other PHP handlers) need execute permissions on the PHP files they're serving?

  - by Andrew Cheong

  I read in a post at Server Fault that PHP-FPM needs execute permissions. However, the answer in When creating a website, what permissions and directory structure? only grants read and write permissions to PHP-FPM. Maybe I don't quite understand how PHP handlers (or CGI in general) work, but the two claims seem contradictory to me. As I understand, when Apache / Nginx gets a request for foobar.php, it "passes" the file to an appropriate handler. That is, I imagine it's as if www-root (or apache or whomever the webserver's running as) were to run some command, /usr/sbin/php-fpm foobar.php Actually, no, that's naive, I just realized. PHP-FPM must be a running instance (if it's to be performant, and cache, etc.), so probably PHP-FPM is just being told, "Hey, quick, process this file for me!" In either case, I don't see why execute permissions are necessary. It's not like the webserver needs to literally execute the file, i.e. ./foobar.php Is the Server Fault answer simply mistaken?

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• Can 302 redirect on wordpress homepage affect SEO?

  - by user2402116

  I manage a website. In order to lead the visitor to the latest post when entering the website, I set a 302 redirect from the homepage URL to the latest post URL. There's 1 to 2 posts a month so the redirection is made manually each time a new post gets published. Despite the website registration on google it doesn't get indexed at all. After searching for some solution on blogs and forums I understood this issue might be related to the 302 redirection. It's the first time I use redirections on a website, can someone help me?

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• The new Google Analytics - what new useful features have you found?

  - by Rob

  If you don't know already a new version of Google Analytics has just come out. On first initial views it doesn't seem like much of an improvement on the previous version. There's lot's linking to Google's social stats but I'm yet to see the value of that. Also it doesn't seem to make the best use of the important data, it's tending to push referral sites, keywords to the back and bring the less important data to the front. Is that a sign of things to come??? One feature I did find interesting was the visitors flow as it shows the visitors path through your site. What new features have you found useful/interesting?

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• CDN virtual subdomain causes duplicated content

  - by user3474818

  I have created a subdomain and a CNAME record which points to the domain root. The subdomain www.static.example.com is actually a copy of the entire website www.example.com and it is supposed to act as an CDN and serve static content in order to improve speed. However, all of my content can be accessed via subdomain aswell, so Google has indexed it all and now I am dealing with duplicated content. How could I deny access to crawlers for the subdomain baring in mind that I do not have different subfolder for subdomain, so I can't create a separate robots.txt file?

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• Which image sharing websites supports file uploading dynamically via api

  - by KoolKabin

  I have been searching for image hosting website that displays images of a user in a nice and managed way. I want to upload the files to that image hosting website in my account of that website from a page in my website. i.e if i have a website abc.com then user browse my website abc.com. Uploads the file to my website. Now I want to transfer the uploaded file to the image hosting website so that it can be viewed by other users of that hosting website and get better visibility to world

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• Moving large amounts of data between shared hosts

  - by Bryan M.

  I recently acquired a client who is a photographer and was interested in moving web hosts since his current host had threatened to throw him off due to CPU spiking. The migration went fairly easily, with about 350MBs of website and media files. Then I discovered about 60GBs of client galleries he had failed to mention. I am unable to move this much data myself, since I'm capping out at about 20kb/s on the FTP connection. Has anyone encountered a situation where they needed to migrate this much data between cheap hosting? Should we contact the hosting companies about this (he is moving from Westhost to MediaTemple)?

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• Managing products on a an ecommerce site [closed]

  - by John

  I've had a site that sells widgets for many years. I do not inventory my widgets, but the cost of adding them to the site and makings sure the site is current is becoming cost prohibitive. Here are the facts: I sell a single class of widget. I have about 50,000 widgets on my site. I have about 100 vendors that create and dropship the products when they get an order from me via email. Each vendor carries from 50 to 5000 types of widgets. Vendors all have websites with images and descriptions of their products. Each widget is produced in limited supply and usually sell out in 1-5 years. Prices of the widget often go up, sometimes more than 50% before they sell out. My vendors aren't very tech sophisticated. They have websites with their products, but most can't supply an api or database dump. Their websites usually display retail prices to the public, but I login or refer to a price list (usually excel) for wholesale prices. As it stands now, I hire local people to add and describe each widget to our website. It usually takes a person 4 minutes to add a widget to the site. This doesn't include moving to a new vendor. I feel like the upload/edit process is as good as it can get via a form/website. The problem is that it is getting very expensive to upload and keep the widget inventory current. I often get orders for something after it's sold out from the vendor or the price is wrong. This seems like it would be a problem in many industries. Can anyone suggest the cheapest way to upload inventory and ensure prices are current from my vendors? I'm assuming it will involve outsourcing, but I would like ideas on how to setup the compensation model.

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• H1 vs H2 vs Other for website title/logo and SEO

  - by Ilian Iliev

  It is a common practice for front-end developers to put the website title or logo in H1 tag and the title in H2. But most of the time the title of the page/article is more important because it caries the content value. So my question is what is the best approac from semantic and seo viewpoint. Examples: logo - H1, title - H1 logo - H1, title - H2 logo - H2, title - H1 logo - other tag, title - H1 Provided other variants if you think they will have bigger effect.

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• Adsense alternative for a "Sex Education" website?

  - by WhatIsOpenID

  I am creating a nice and niche "Sex Education" website. No porn, nothing offensive and no scams. I would love to place Google Adsense but they do not allow ads on adult sites. I would like to know what advertising and link-exchange like should I place on my site. My sole objective is to cover the server costs and salary of one or two persons. (In this way, it is different from Best alternative to Adsense for a small website?).

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• Suggestions for a Live chat software on websites for customer support?

  - by Munish Goyal

  Recommendations needed. We want to get in touch with customers via live chat. Requirements: chat window customisable to mingle with website theme (colors etc) preferably the window should be within webpage and not only pop-out/popup. ease of use by customer minimally intrusive should have triggers/Alerts to backend side. for ex: user is unable to fill-up signup form or something, we should be able to offer help to user and this chat window automatically shows to user. What is the cost ? UPDATE: After R&D we also narrowed down to comm100 and liveperson, and we will go with comm100. LP is best commerical soln. but comm100 is a good free soln. We go with comm100 as starting point. But it gives out exceptions alerts sometimes in the dashboard. Can it be configured for chat invitations triggered on certain conditions. Currently only a timebased trigger is available. Any other major difference between these two ?

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• Panda 4: Reducing #indexed pages. How much is enough?

  - by Noam

  I've been hit by panda 4 (40% decrease). I didn't see any change during panda 1-3. From what I've read it and when compared to my site, the change is probably due to the fact that I have over 30M pages indexed on Google, and they've starting seeing that as some sort of bad indication. Although I feel all of the pages have a unique value that Google should crawl, it seems I should make some tough calls and deduce the indexed pages according to some prioritization I will conduct. The question is what should be my target, or what factors should help me figure out a relevant target. How many pages should I try to reduce to? - 25M - 15M - 1M - 2000 Is it enough to add noindex to low priority pages or should I also remove all internal linking to them?

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• What meta tag or microdata should I use for a dictionary web application?

  - by vonPetrushev

  I have a web application that serves as a dictionary, and it ranks good at google when searching for a rare word in my language (the dictionary's target language). I want the result to appear in the define: some-word, as well as in the search results when someone uses the filter tool Dictionary. Should I add some special meta-tag in the head of the html? How about microdata? Does google have a special webmaster tool for registering dictionaries like: wordnetweb.princeton.edu or en.wiktionary.org ?

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• How to Remove Extensions From, and Force the Trailing Slash at the End of URLs?

  - by Kronbernkzion

  Example of current file structure: example.com/foo.php example.com/bar.html example.com/directory/ example.com/directory/foo.php example.com/directory/bar.html example.com/cgi-bin/directory/foo.cgi I would like to remove HTML, PHP and CGI extensions from, and then force the trailing slash at the end of URLs. So, it could look like this: example.com/foo/ example.com/bar/ example.com/directory/ example.com/directory/foo/ example.com/directory/bar/ example.com/cgi-bin/directory/foo/ I am very frustrated because I've searched for 17 hours straight for solution and visited more than a few hundred pages on various blogs and forums. I'm not joking. So I think I've done my research. Here is the code that sits in my .htaccess file right now: RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_FILENAME}\.html -f RewriteRule ^(([^/]+/)*[^./]+)/$ $1.html RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !(\.[a-zA-Z0-9]|/)$ RewriteRule (.*)$ /$1/ [R=301,L] As you can see, this code only removes .html (and I'm not very happy with it because I think it could be done a lot simpler). I can remove the extension from PHP files when I rename them to .html through .htaccess, but that's not what I want. I want to remove it straight. This is the first thing I don't know how to do. The second thing is actually very annoying. My .htaccess file with code above, adds .html/ to every string entered after example.com/directory/foo/. So if I enter example.com/directory/foo/bar (obviously /bar doesn't exist since foo is a file), instead of just displaying message that page is not found, it converts it to example.com/directory/foo/bar.html/, then searches for a file for a few seconds and then displays the not found message. This, of course, is bad behavior. So, once again, I need the code in .htaccess to do the following things: Remove .html extension Remove .php extension Remove .cgi extension Force the trailing slash at the end of URLs Requests should behave correctly (no adding trailing slashes or extensions to strings if file or directory doesn't exist on server) Code should be as simple as possible I would very much appreciate any help. And to first person that gives me the solution, I'll send two $50 iTunes Store gift cards for US store. If this offends anyone, I am truly sorry and I apologize. Thanks in advance.

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