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• Recommendation on remote access setup for accessing customer systems

  - by gregmac

  I'm looking for a product recommendation (open or commercial) that will allow remote access to customer sites for tech support purposes. We need to be able to gain access to help troubleshoot problems on servers. Currently end up using anything from RDP on public IP, to various VPNs that clients happen to have, to webex-type sessions that require lots of interaction from both sides to get things working. This often means a problem that could take 10 minutes to solve takes an extra 30+ minutes messing around trying to get a connection up. There are multiple customer sites, which should NOT have access to each other. At each site, there is anywhere from 1 to 8 servers (Windows 2003 or 2008) that need to be accessed. Support connection to machines even if they're behind a firewall/router with no public IP Be able to selectively allow/deny access from customer site. Customer site should not be able to connect outbound to anywhere else (our systems, or other customer sites) Support multiple users from our end If not a VPN connection (where RDP could be used over top), should support: Remote desktop access, including copy/paste File transfers Preferably would have some way to list all remote systems, showing online/offline. Anyone have any suggestions?

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• Does a mini PCIe SSD fit into a Acer Aspire One?

  - by Narcolapser

  Question: What, if any, mini PCIe SSDs fit into the mini PCIe slot of the Acer Aspire one AOD250? Info: I have an Aspire One and I've been considering loading it with an SSD. The mini PCIe drives fascinate me and so I want to try that approach. Also they tend to be cheaper and not much slower. (at least not on Read time which matters more for a netbook) But I've heard that some times computers don't support certain mini PCIe cards. And I was wondering if anyone knew about the Aspire One? I tried asking Acer tech support, but they didn't know jack and spent the whole time informing that I would have to support my Ubuntu install on my own, which I was. Anyway. Rant Aside, I'm looking at this drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16820183252 It states it is exclusively for the Eee PC. now does that mean It was designed for the Eee PC but will work in my netbook. or is something going to go wrong? (like right now my concern is it physically not fitting.) Any information would be appreciated. o7

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• Massive Memory Leaks?

  - by Mads

  Hi, I seem to have huge memory leaks, which are confusing me. I'm running fusion 3.1 / Windows 7 on Snow Leopard. It's a clean install with all upgrades applied. I've given fusion 8GB on a 14GB machine. I've installed VS2008 & Eclipse in Windows 7. Nothing unusual. Inside Task Manager in Windows 7, my memory footprint stays reasonable, at <2GB. But in OSX, Activity Monitor shows the footprint of vmware-vmx to be much larger. It starts at 2 GB, which seems fine, but whenever I'm actually doing anything in Windows, vmware-vmx's footprint grows at a few MB per second. After 20 mins or so it's using ~10GB and everything grinds to a halt. Throughout this, Task Manager still says I'm only using 2GB. And whatever I do in windows seems to increase vmware-vmx's memory footprint. Even closing down an application seems to make it go up. So is this par for the course in fusion? I was previously using parallels 3 / Vista under Leopard, and it worked fine. I'd assumed my new fusion config would work better, but this makes it completely unusable. (And apparently I can't even ask tech support unless I buy a support package...) Any advice much appreciated. Thanks

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• How to solve conflicts with another programmer..

  - by Tio

  Hi all.. I've read this question, but I think it doesn't really applies in my case.. I started to work at new company about 2 months ago with the position of senior web developer, there was already one programmer there, my position is above his, but I'm not his boss.. I don't tell him what to do.. Since the day I started to work at the company, I managed to implement a kind of a test server which he refuses to use, implemented a project management tool which he refuses to use also, and I'm in the process of implementing version control using mercurial ( damn Mercurial that's giving me so much headaches ), which he is going to use.. He is a nice guy, but just the other day we had a big discussion about "best practices", and "coding standards".. for me it's absolutely necessary to have this two things, at the place I'm currently working... otherwise it's not going to work.. This discussion, basically revolved about using short tags and the echo shortcut, and how we shouldn't use it anymore ( because I sometimes use short tags ).. this went for about 15 minutes, until I finally dropped the subject because I had work to do.. and of course he didn't budge even a millimeter, he's continuing to use short tags, and the echo shortcut and he not even cares about what I think.. When I mentioned that we are a team, he told me: "We are not a team, you work on your projects and I work on mine".. Let's just say, that the switch in my brain flipped, I raised my voice, and I told him that he was going nuts.. this was the most improper way to deal it with, I know, but there are certain things that can't be said to me.. The question here, is how do I deal with this? I want, to implement more changes on our work workflow, and I know that it's going to be a pain, with him always complaining and saying things like this.. Our boss is going to intervene in a few days, I talked to him today, the other programmer send him an email the day we had the discussion complaining.. Just to clarify, when I talk about implementing changes, I just don't appear at work, the next day with a sheet of paper, and say: "This is our we are doing things from now on! And there is no discussion.." For example, when I was trying to implement the project management tool, I took the time to talk to everybody that was going to be involved in it, to see what they think about it.. everyone was positive except him, he responded that it was just a mean to control us even more.. Does anyone has any idea on how to deal with this? PS: Truth to be told, I didn't start the best way with him, in the 4º day of work at the company, I found a really bad piece of code on our custom CMS, one of those things that I only expect to find in code produced by a programmer that has only 1 month of training in programming, and I talked to my boss about it... he showed up at the time I saw that piece of code, he saw my face and asked about it, so I told him.. I know the worst thing that can be said to a programmer is saying that their code is awful, but I've already learned that my code isn't the best of the world, so I take criticism in a completely different way now.. maybe he doesn't..

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• Dell XPS 15 L502X hard drive Partition

  - by Mohan Gajula

  I have a situation here. I got my new Dell XPS 15 Laptop. The configuration of hard drive is as below : Volume 1: (OEM Partition): 133MB Volume 2: OS (C:): 685.25 GB Volume 3: Recovery : 13.25 GB Now, I am trying to re-partition my C Drive to have a C: drive with 100 GB and a new drive with 585 GB. Earlier, I tried using the Windows 7 Disk Management to shrink and extend the volume. That lead to the OS and hard drive not working. Dell Tech support tried to fix the issue, but they were not able to fix the issue online. Later a Dell Technician arrived my place, and replaced the hard drive with a new hard drive. Please help me re-partition the C: Drive with 100 GB, and new D drive with 585 GB. I don't want to lose my Recovery Partition. SOLUTION As Suggested by KCotreau below , I have done exactly. I have resized the C drive to 100 GB. And then applied the changes. Windows got restarted. On the boot screen, the partition was taking place. It took around 30 mins ( approx. ). Once after restart, I can see my C drive is 100 GB. Now opened the Easeus again. And created a new partition for the free space ( 585 GB ) this took 10 seconds to create. Here goes the screenshot after partitioning. Thanks to KCotreau. You are amazing.

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• Why would my wireless cut in and out every minute or so?

  - by Strilanc

  I've been having problems with my wireless. I moved to a new apartment, and the wireless seems incredibly unreliable. Sometimes it will be stable for hours until, all of a sudden, it starts cutting in and out. I'll get 30-90 seconds of normal behavior, then 5-30 seconds of nothing, then repeat. Sometimes the connection will stop working entirely, until I power-cycle the router. It is extremely, extremely annoying. Surfing the web isn't too bad, assuming you can stand the random 5-30 second waits. But some connections are sensitive enough to timeout, and it certainly makes multiplayer games unplayable. Facts: I confirmed the problem using ping google.com -t. I get normal traffic, interspersed with bursts of "Request timed out.". I've never had this problem before with this laptop. I didn't bring my own router or modem to the apartment. I'm using what the old tenant had. Hooking directly to the modem via an ethernet cable results in a stable connection. Temporarily cutting power to the router sometimes fixes the problem. Sometimes it doesn't. I reset the router, but the problem remained. Apparently the previous tenant had issues with the internet, but I don't know what they were specifically. The router is a D-Link DIR-615, and their tech support is useless.

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• EMC VNX iSCSI setup - unsure about SP/port assignment

  - by pauska

  We have a new VNX5300 waiting to get configured, and I need to plan out the network infrastructure before the EMC tech arrives. It has 4x1gbit iSCSI per SP (8 ports in total), and I'd like to get the most out of the performance until we jump over to 10gig iSCSI. From what I can read from the docs - the recommendation is to use only two ports per SP, with 1 active and 1 passive. Why is this? It seems kind of pointless to have quad-port i/o-modules and then recommend to not use more than two of them? Also - I'm a bit unsure about the zoning. The best practices guide state that you should separate each port on each SP from each other on different logical networks. Does this mean that I have to create 4 logical networks to be able to use all 8 ports? It also gives the following example: Does this mean that A0 and B0 should sit on the same physical switch aswell? Won't this make all traffic go on one switch (if both A1 and B1 are passive)? Edit: Another brainpuzzle I don't get it - each host (as in server) should not have more iSCSI bandwidth available than the storage processor. What on earth does this matter? If serverA have 1gbit and serverB have 100mbit, then the resulting bandwith between them is 100mbit. How can this result in some kind of oversubscription? Edit4: Wait, what. Active and passive ports? The VNX runs in a ALUA configuration with asymmetrical active/active.. there shouldn't be any passive ports, only preferred ones..

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• iSCSI performance questions

  - by RyanLambert

  Hi everyone, apologies for the long-winded post in advance... Attempting to troubleshoot some iSCSI sluggishness on a brand new vSphere deployment (still in test). Layout is as such: 3 VSphere hosts, each with 2x 10GB NICs plugged into a pair of Nexus 5020s with a 10gig back-to-back between them. NICs are port-channeled in an active/active redundant fashion (using vPC-mac pinning for those of you familiar with N1KV) Both NICs carry service console, vmotion, iSCSI, and guest traffic. iSCSI is on a single subnet/single VLAN that is not routed through our IP network (strictly layer2) Had this been a 1gig deployment, we probably would have split the iSCSI traffic off onto separate NICs, but the price/port gets rather ridiculous when you start throwing 4+ NICs to a server in a 10gigabit infrastructure, and I'm not really convinced it's necessary. Open to dialogue/tech facts re: this, though. At this point even a single VM guest will boot slowly to iSCSI storage (EMC CX4 on the same Nexus 5020 10gig switches), and restores of VMs from iSCSI take about twice as long as we'd expect them to. Our server folks mentioned that if we split the iSCSI off onto its own NIC, performance seems significantly better. From a network perspective, I've run through the variables I can think of (port configuration errors, MTU problems, congestion etc.) and I'm coming up dry. There really is no other traffic on these hosts other than the very specific test being performed at the time. Important thing to note is that guest traffic works just fine... it seems storage is the only thing affected by whatever gremlin exists. Concluding that we're not 'overutilizing' the network infrastructure since we're doing hardly anything, I'm just looking for some helpful tips/ideas we can use to resolve this... preferably without hurling extra 10gig NICs that are going to sit around 10% utilization while we've got 70+% left on our others.

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• Build 2012, the first post

  - by Dennis Vroegop

  Yes, I was one of the lucky few who made it to Build. Build, formerly known as the Professional Developers Conference (or PDC) is the place to be if you are a developer on the Microsoft platform. Since I take my job seriously I took out some time on my busy schedule, sighed at the thought of not seeing my family for another week and signed up for it. Now, before I talk about the amazing Surface devices (yes, this posting is written on one of them), the great Lumia 920 we all got, the long deserved love for touch, NUI and other things I have been talking about for years, I need to do some ranting. So if you are anxious to read about the technical goodies you’ll have to wait until the next post. Still here? Good. When I signed up for the Build conference during my holidays this summer it was pretty obvious that demand would be high. Therefor I made sure I was on time. But even though I registered only 7 minutes after the initial opening time the Early Bird discount for the first 500 attendees was already sold out. I later learned that registration actually started 5 minutes before the scheduled time but even though it is still impressive how fast things went. The whole event sold out in 57 minutes Or so they say… A lot of people got put on the waiting list. There was room for about 1500 attendees and I heard that at least 1000 people were on that waiting list, including a lot of people I know. Strangely, all of them got tickets assigned after 2 weeks. Here at the conference I heard from a guy from Nokia that they had shipped 2500 Lumia 920 phones. That number matches the rumors that the organization added 1000 extra tickets. This, of course is no problem. I am not an elitist and I think large crowds have a special atmosphere that I quite like. But…. The Microsoft Campus is not equipped for that sheer volume of visitors. That was painfully obvious during on-site registration where people had to stand in line for over 2 hours. The conference is spread out over 2 buildings, divided by a 15 minute busride (yes, the campus is that big). I have seen queues of over 200 people waiting for the bus and when that arrived it had a capacity of 16. I can assure you: that doesn’t fit. This of course means that travelling from one site to the other might take about 30 minutes. So you arrive at the session room just in time, only to find out it’s full. Since you can’ get into that session you try to find another one but now you’re even more late so you have no chance at all of entering. The doors are closed and you’re told: “Well, you can watch the live stream online”. Mmmm… So I spend thousands of dollars, a week away from home, family and work to be told I can also watch the sessions online? Are you fricking kidding me? I could go on but I won’t. You get the idea. It’s jus badly organized, something I am not really used to in my 20 years of experience at Microsoft events. Yes, I am disappointed. I hope a lot of people here in Redmond will also fill in the evals and that the organization next year will do a better job. Really, Build deserves better. </rantmode>

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• Setup Firefox to save .pages as .zip automatically

  - by Mike Dtrick

  What do I want to do? I would like Firefox to save files with the .pages extension as .zip files automatically. Scenario You are browsing through your emails and you notice your friend just sent you an email with a file attached (a .pages in this example). Unfortunately, you have a laptop that runs Windows. Your friend continues to send tons of emails with .pages files attached and you are tired of manually saving the files as a .zip file. Ultimately, you would like Firefox to be set up so that the download/file manager recognizes the .pages extension and automatically converts it to a .zip file. What have I done? I have saved files manually by selecting save as "All Files" and setting the extension to .zip. I've gone through Firefox and their documentation and have not found anything on how to complete this task. Why am I doing this? To save time (only a few seconds, not the main reason). I would like to setup a simple solution that "converts" a file automatically without having to recall steps on how to achieve the task manually (for clients who aren't exactly tech savvy). So that clients with Windows can access the files. IMPORTANT NOTE: I am not trying to save the web page, rather an Apple document equivalent to Microsoft Word. UPDATE: The really easy method would be to save one file, right click it, choose properties and open all .pages files up with WinRAR (or any other program that extracts files from a compressed folder). For the sake of learning, I am going to "neglect" this method and continue to do some research on Firefox add-ons. I would still like to have Firefox or the download manager to do the bulk of the work for converting the file.

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• Issues using gmail with google apps and external domain

  - by Jonathan Kelly

  I have recently tried to use gmail through google apps as my main email client, but I'm experiencing a few different problems. I am managing the domain (conjunktiondesign.co.uk) through 123reg.co.uk but it is hosted through fasthosts.co.uk. I transfered the domain to 123reg as fasthosts did not allow me to change the MX records myself. I followed the setup instructions step by step on google apps and changed the MX records as they told me to. My email was now working perfectly but my website was down and I was getting the following error: The dnsserver returned: No DNS records I have a friend that is using the same system as me (ie. Externally hosted domain and google apps mail) and I changed my 123reg details to the same that he had (as his was working perfectly - both email and website). I changed my name servers to point to fasthosts, rather than 123reg and I added an A record called '@' pointing to fasthosts IP address. I also created another A record called 'www' pointing to fasthosts IP address. After I did this, my website worked almost immediately but I have only realised that since changing it my email is now down. I have not received anything since Saturday. I am a web designer and would consider myself fairly tech savvy, but I have no idea about A records, CNAME's and all the things I have been messing about with! What I ultimately need is someone to help me get my email and website working at the same time, rather than one being down when the other is OK. I seem only able to get one or the other working. I have now changed the name servers back to 123reg in an attempt to get my email back as it is more important than my website at this stage. Any help is much appreciated. Thanks.

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• Mac mini simple customized, Mac mini server or other?

  - by microspino

  I'm in front of a big IT choice for my little office and I need some advice. We have 5 users, 1 super user, 1 HP500 DesignJet Plotter, other 4 laser printers, 1 HP Fax/Print/Scan/Copy machine. All the clients are XP Sp3 boxes. We would like to: centralize and share 90Gb of files using a Dropbox (this way we will have LAN sync of local working directories + internet backup + access our files wherever we are). centralize our plotter, printers and fax machine backup all the workstations share outlook calendar and tasks run 24x7 saving some energy Of course this setup It's just the first step to a more serious and creative network management of our office, so we are open to new ideas. The budget vary from 400€ to 900€, we are not tech gurus but at least one of us is a power user close to become a geek. I've read some articles on macminicolo about a mac mini either normal or with snow leopard server. I heard about Windows Home Server too on the lifehacker website but I'm in a sort of analysis - paralysis can You help me?

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• Microsoft Access: computer freezes when user tries to update record

  - by CarlF

  A colleague and I have developed an Access 2003 database which is used throughout our department. Currently about four dozen people do data entry using one of two very similar forms. If 47 of us use them, they work perfectly. If Mr. 48 clicks the "Save" button, Windows XP freezes and a hard reset is needed. The problem has to be on his specific computer (Dell latitude D630) and not in the code because this problem only affects him. Complicating the matter: I don't work for IS, and this project is not supported by IS. If I'm going to get our tech support to fix the problem I had better be able to explain exactly what to do and how to do it, because they aren't going to invest any resources. I don't even have admin rights on the computer (and neither does its regular user). I've asked him to bring his laptop the next time he visits my building. (Just to make matters worse, he doesn't usually work in the same location as me or the other developer.) Any suggestions on debugging the problem? My first try will be to uninstall and reinstall Office, which I can do using corporate utilities without being admin. Note: yes, those are old versions of Office and Windows. We expect to upgrade later this year.

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• Sharing a folder with Nautilus and NTFS external drive gets errors

  - by TheLQ

  I am trying to share a folder in Lubuntu over a network that's on an external NTFS drive. Due to the system that I have (rotating backup disks) this is probably the second time that the drive would of been mounted. Its manually mounted with a simple (for example) mount /dev/sdb1 /media/BACKUP On an internal NTFS disk I have successfully setup a network share and can access it. However on the external disk I can't from any other Windows computer. When setting up the share Nautilus said that it needs to change the other's permissions to allow for other users to write. However afterwords its still blank. Changing it to Read and Write just changes back to blank. Chowning the entire /media folder recursively and trying didn't work. Running PCManFM as root and changing didn't work. Adding "public=yes" to smb.conf and restarting didn't work. I'm out of idea's on what to do. What's weird is that it worked just fine on an internal NTFS disk, so why not the external one? Any solutions need to be able to managed inside of a gui (preferably Nautilus) as the person managing the machine isn't as tech savvy. Thanks

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• SR Activity Summaries Via Direct Email? You Bet!

  - by PCat

  Courtesy of Ken Walker. I’m a “bottom line” kind of guy.  My friends and co-workers will tell you that I’m a “Direct Communicator” when it comes to work or my social life.  For example, if I were to come up with a fantastic new recipe for a low-fat pan fried chicken, I’d Tweet, email, or find a way to blast the recipe directly to you so that you could enjoy it immediately.  My friends would see the subject, “Awesome New Fried Chicken” and they’d click and see the recipe there before them.Others are “Indirect Communicators.”  My friend Joel is like this.  He would post the recipe in his blog, and then Tweet or email a link back to his blog with a subject, “Fried Chicken.”  Then Joel would sit back and expect his friends to read the email, AND click the link to his blog, and then read the recipe.  As a fan of the “Direct” method, I wish there was a way for me to “Opt-in” for immediate updates from Joel so I could see the recipe without having to click over to his blog to search for it.The same is true for MOS.  If you’ve ever opened a Service Request through My Oracle Support (MOS), you know that most of the communication between you and the Oracle Support Engineer with respect to the issue in the SR, is done via email.  Which type of email would you rather receive in your email account? Example1:Your SR has been updated.  Click HERE to see the update. Or Example2:Your SR has been updated.  Here is the update:  “Hi John, Oracle Development has completed the patch we’ve been waiting for!  Here’s a direct “LINK” to the patch that should resolve your issue.  Please download and install the patch via the instructions (included with the link) and let me know if it does, in fact, resolve your issue!”Example2 is available to you!  All you need to do is to “Opt-In” for the direct email updates.  The default is for the indirect update as seen in Example1.  To turn on “Service Request Details in Email” simply follow these instructions (aided by the screenshot below):1.    Log into MOS, and click on your name in the upper right corner.  Select “My Account.”2.    Make sure “My Account” is highlighted in bold on the left.3.    Turn ON, “Service Request Details in Email” That’s it!  You will now receive the SR Updates, directly in your email account without having to log into MOS, click the SR, scroll down to the updates, etc.  That’s better than Fried Chicken!  (Well; almost better....).

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• Passed: Exam 70-480: Programming in HTML5 with JavaScript and CSS3

  First off: Mission accomplished successfully. And it was fun! Using the resources listed in my previous article about Learning Content, I'd like to thank Microsoft Technical Evangelists Jeremy Foster and Michael Palermo for their excellent jump start videos on Channel 9, and the various authors at Pluralsight. Local Prometric testing centre Back in November I chose a local testing centre which was the easiest to access from my office despite the horrible traffic you might experience here on the island. Actually, it was not the closest one. But due to their website, their awards as Microsoft Learning Center, and my general curiosity about the premises, I gave FRCI my priority. Boy, how should I regret this decision this morning... The official Prometric exam guide asks any attendee to show up at least 30 minutes prior to the scheduled time of the test. Well, this should have been the easier part but unfortunately due to heavier traffic than usual I arrived only 20 minutes before time. Not too bad but more to come. The building called 'le Hub' is nicely renovated and provides the right environment for an IT group of companies like FRCI. I think they have currently 5 independent IT departments over there. Even the handling at the reception was straight forward, welcoming and at my ease. But then... first shock: "We don't have any exam registration for today." - Hm, that's nice... Here's my mail confirmation from Prometric. First attack successfully handled and the lady went off again to check their records. Next shock: A couple of minutes later, another guy tries to explain me that "the staff of the testing centre is already on vacation and the centre is officially closed." - Are you kidding me? Here's the official confirmation by Prometric, and I don't find it funny that I take a day off today only to hear this kind of blubbering nonsense. I thought that I'll be on the safe side choosing a company with a good reputation here on the island. Another 40 (!) minutes later, they finally come back to the waiting area with a pre-filled form about the test appointment. And finally, after an hour of waiting, discussing, restarting the testing PC, and lots of talk, I am allowed to sit down and take the exam. Exam details Well, you know the rules. Signing an NDA doesn't allow me to provide you any details about the questions or topics that have been covered. Please check out the official exam description, and you're on the right way. Sorry, guys... ;-) The result "Congratulations! You have passed this Microsoft Certification exam." - In general, I have to admit that the parts on HTML5 and CSS3 were the easiest after all, and that I have to get myself a little bit more familiar with certain Javascript features like class definitions, inheritance and data security. Anyway, exam passed - who cares about the details? Next goal Of course, the journey to Microsoft Certifications continues and my next goal is to pass exams 70-481 - Essentials of Developing Windows Store Apps using HTML5 and JavaScript and 70-482 - Advanced Windows Store App Development using HTML5 and JavaScript. This would allow me to achieve the certification of MCSD: Windows Store Apps using HTML5. I guess, during 2013 I'll be busy with various learning and teaching lessons.

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• "Network Error - 53" while trying to mount NFS share in Windows Server 2008 client

  - by Mike B

  CentOS | Windows 2008 I've got a CentOS 5.5 server running nfsd. On the Windows side, I'm running Windows Server 2008 R2 Enterprise. I have the "Files Services" server role enabled and both Client for NFS and Server for NFS are on. I'm able to successfully connect/mount to the CentOS NFS share from other linux systems but am experiencing errors connecting to it from Windows. When I try to connect, I get the following: C:\Users\fooadmin>mount -o anon 10.10.10.10:/share/ z: Network Error - 53 Type 'NET HELPMSG 53' for more information. (IP and share name have been changed to protect the innocent :-) ) Additional information: I've verified low-level network connectivity between the Windows client and the NFS server with telnet (to the NFS on TCP/2049) so I know the port is open. I've further confirmed that inbound and outbound firewall ports are present and enabled. I came across a Microsoft tech note that suggested changing the "Provider Order" so "NFS Network" is above other items like Microsoft Windows Network. I changed this and restarted the NFS client - no luck. I've confirmed that the share folder on the NFS server is readable/writable by all (777) I've tried other variations of the mount command like: mount 10.10.10.10:/share/ z: and mount 10.10.10.10:/share z: and mount -o anon mtype=hard \\10.10.10.10:/share * No luck. As per the command output, I tried typing NET HELPMSG 53 but that doesn't tell me much. Just "The network path was not found". I'm lost on how to proceed with troubleshooting. Any ideas?

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• Why does clicking on Windows 7 Printer Properties Result In Driver Not Installed?

  - by octopusgrabbus

  The question I need to ask is has anyone heard of getting a "driver not installed" error when clicking on a printer's properties on Windows 7, and is there a workaround? Here are the details of the problem. One of our users has a Windows 7 desktop, and an HP LaserJet 4050 T connected to via a parallel-to-usb converter. The PLC5 universal driver was installed for series 4050 printers. I needed to install the PLC 6 driver, which completed successfully. The user is an administrator of the system, and I was prompted to and accepted running as Administrator to install the driver. After the install, I went to see the 4050's properties and was prompted that the PLC6 driver was not installed. I believe the PLC6 driver was installed, because the PLC5 driver resulted in receiving an official HP error page indicating the printer was "not set up for collating" as the second page of printing two copies of a one page email. This problem did not occur with the PLC 6 driver. Oddly enough, setting back to PLC5 produced the same error about the PLC5 driver not being installed. I ignored/dismissed the error box (did not re-install the driver), and reproduced the error, with the second page being the HP not set up for collating error page. Any thoughts on what is causing this and how to clear it would be appreciated. The closest fix I could find was on a Microsoft tech page, and they had me clear winsock out of a Administrator run command line, followed by a reboot. That did not fix the problem. I have also found this http://social.technet.microsoft.com/Forums/windowsserver/en-US/5101195b-3aca-4699-9a06-db4578614e2d/changing-driver-results-in-printer-driver-is-not-installed-error-on-server-2008?forum=winserverprint and will look into trying some of these suggestions, which appear to me to be a "shotgun" approach to fixing the problem.

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• Aging SBS needs updates / Thoughts for one-off, off-line complete backup?

  - by tcv

  Hey guys, So, we checked out the status of an SBS 2003 at one of our more recent, spend-averse clients and found it to be woefully out-of-date. Scary out of date. I think it's running IE2. Ok, maybe not that far back. Anyway, I was thinking that I could use some kind of disk-imaging software to image the four IDE drives within and, in the event the server gets some kind of Update Induced Indigestion, I could completely restore. Usually my go-to software for this is Acronis, but my client will likely balk at a $500 price tag for a one-off backup with their server product. I had thought we could use the boot media from, say, Backup & Recovery 10 to take an off-line image of all the drives. According to their CHAT tech support, however, it will not work. I pressed for the technical reasons and they said they'd email me. They haven't emailed me. They still might. This server is running SBS 2003, pre sp2. It's got four IDE disks. One is a Basic disk, which contains the O/S. The others are bound as a dynamic disk. You might ask: "Don't they already have backup software?" They do! Backup Exec, a very low-end version that won't even do VSS. I don't know much about BE, but it seems to me that if the worst were to happen, it would mean building a new server O/S, installing BE (if the media is available), then restoring. Would it even work? I can take the system down for hours to do a backup and my goal here is a pretty dead-simple restore if the worst happens. Any and all suggestions are exciting. m

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• Downmix surround to Dolby Pro-Logic at the OS/driver level in Windows 7?

  - by davr

  First off, I'm talking about Dolby Pro-Logic, a really old tech for encoding 4 audio channels (L/R/C/SR) into two analog outputs, and then extracting them again. It was used in surround sound systems in the last century. I have a modern PC that can output 5.1 analog audio (Three outputs on the back carry six channels of audio). But I have a really old surround sound reciever that only has a two-channel, L/R input, which it extracts 4 channels of audio from, and outputs to 5.1 speakers. What I want is some way for the OS, Windows 7, to act as if I really had 5.1 audio channels available, so applications produce surround audio, but before outputting it out of the back of my PC, apply Dolby Pro-Logic matrix encoding so that it outputs over only two channels. These two channels would then get sent to my receiver via a RCA cable, which would decode it again and drive the surround speakers. Is anything like this possible? I'm pretty sure I could do it at an application / codec level, but I'm looking for something that I just have to set once.

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• How to get data out of a Maxtor Shared Storage II that fails to boot?

  - by Jonik

  I've got a Maxtor Shared Storage II (RAID1 mode) which has developed some hardware failure, apparently: it fails to boot properly and is unreachable via network. When powering it on, it keeps making clunking/chirping disk noise and then sort of resets itself (with a flash of orange light in the usually-green LEDs); it then repeats this as if stuck in a loop. In fact, even the power button does nothing now – the only way I can affect the device at all is to plug in or pull out the power cord! (To be clear, I've come to regard this piece of garbage (which cost about 460 €) as my worst tech purchase ever. Even before this failure I had encountered many annoyances about the drive: 1) the software to manage it is rather crappy; 2) it is way noisier that what this type of device should be; 3) when your Mac comes out of sleep, Maxtor's "EasyManage" cannot re-mount the drive automatically.) Anyway, the question at hand is how to get my data out of it? As a very concrete first step, is there a way to open this thing without breaking the plastic casing into pieces? It is far from obvious to me how to get beyond this stage; it opens a little from one end but not from the other. If I somehow got the disks out, I could try mounting the disk(s) on one of the Macs or Linux boxes I have available (although I don't know yet if I'd need some adapters for that). (NB: for the purposes of this question, never mind any warranty or replacement issues – that's secondary to recovering the data.)

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• How do you gracefully upgrade mission critical systems to wildly disparate systems?

  - by Ernie

  In the span of the 12+ years of my career, I have yet to overcome this hurdle and I suspect the answer simply isn't easy or even possible, so I ask everyone here for their experience. Say that you're running into egregious problems that can only be fixed by moving from one platform to another - either from making a mistake in choosing the platform that was chosen years ago, or simply growing beyond what the system was originally designed for. You know for certain that the cruft that has built up over time will invariably mean that it will be nearly impossible to test for all the things that will certainly lead to tech support hell - which we all know leads to the loss of customers. Not that customers aren't already complaining about the egregious problems that already exist! The best possible way that I've discovered so far is to maybe devise a plan for the changeover, test it on a few clients, test it on a dozen clients, test it on a hundred clients, then finally finish the changeover for everyone and pray that you've worked out all the bugs with those first hundred and twenty, and that the animal by-products will not hit the ventilation system in the most spectacular fashion possible. However, that doesn't mean that it won't anyway. So say that you're moving from Exchange to Exim (or even just Sendmail to Exim). How do you handle it?

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• Perfect End to a Bad Day

  - by TehGrumpyCoder

  Yesterday's post about A Bad Day at Work actually had an addendum to it. There were apparently a bunch of guys on ice skates last night competing in some sport way the hell and gone over on the other side of the valley, and enough people couldn't live without seeing them that they had all major arteries heading west honked. I mean honked... the traffic guy reported the 101 had 16 miles of backup... yikes. Since I worked downtown for a number of years, my fallback is to cut across the city on surface streets to get to one of my old 'haunts' and just drive it home from there. Of course with the 101 backed up, then I17 would logically be as well, so I kept the news on rather than my Zune and heard where the bad stuff was going North. I popped out on the freeway about 7 miles south of my exit. Got to the exit which is about a mile from the house without killing or maiming me or anyone else. Waited patiently at the light in the inside lane to make a left and go under the freeway proceeding West. The light changed, I had full green, I started through and whoa... I've got someone in a little rat car crossing my bow! A little explanation... I drive a 3/4 ton pickup with a V-10, extended cab and shell on the back. It's not jacked up, but it sits up pretty good and is longer than any parking place I've ever tried to put it into. I consider this truck to be the consolation prize for paying uninsured motorist coverage for 45 years and having Pilar Martinez totally destroy a 3/4 ton Silverado on March 1, 2007 by plowing into me at traffic speed while I was stopped at a light. If you pay for uninsured motorist coverage, ask your insurance agent *exactly* what that means... I bet it's different than what you think it means. But I digress, sorry... So here I am with a car that is shorter from top to road than the hood on my truck, and the driver thought it would be safe to run a red light and see if they could get past me before I got into the lane. The right side of my front bumper was almost into the driver's window when I hit the brakes and wheeled it left. Fortunately for all involved, I saw it soon enough, and pulled into the 2nd lane for making a left to go back South. I looked in my mirror, signalled a move, then moved over behind the yuck in the rat car. I then punched it, and the future hood ornament and I both made it through the next light. I pulled alongside to let her know that she was DEFINITELY Number 1 in my book, and it's a middle-age woman looking at me with a "sorry, it was an accident" show of pouty face and arms held up. Tough $hit lady... that may have worked when you were 18, but it's not working anymore, and it wasn't an accident... you ran a freakin' red light and almost got yourself killed. That just about put a bow on the day... I was home later than usual, pissed off about work stuff, pissed off at traffic, and now that. I ate dinner, watched a little TV, and was asleep about 9:30 exhausted. Hope today is better.

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• CMD/ADB - Autorun script to search, copy, and paste a file from android system to flash drive

  - by Outride

  I've looked around and can't find anything that answers my question. This is my first question, so any tips or thoughts are welcome, as well as an answer :p As explained in title, i want to create a script that launches, finds a file on android phone, copies it, and pastes it to a flash drive. As of right now, it's a mix of multiple tutorials, trial and error, and I'm at a point of giving up. As of right now, I have a flash drive, loaded with three scripts. As follows: Bold = name of file file.bat @echo off :: variables /min SET odrive=%odrive:~0,2% set backupcmd=xcopy /s /c /d /e /h /i /r /y echo off %backupcmd% "C:\Users\Outride\Desktop\kikDatabase.db" "%drive%\all" @echo off cls invisible.vbs CreateObject("Wscript.Shell").Run """" & WScript.Arguments(0) & """", 0, False launch.bat wscript.exe \invisible.vbs file.bat So far, I had to use android commander, manually go through the directory, find /data/data/kik.android/databases and then copy kikDatabase.db to my desktop. Then run this scrip. Yes i'm trying to pull the database to copy all my email contacts. I use launch.bat, which then makes file.bat invisible due to the invisible.vbs script. What would i need to do now to have the file searched for and copied to the flashdrive? Thanks in advance, i'll be glad to answer any questions if theres any :p just remember that i'm not exactly a tech expert haha EDIT* Cleared junk of prior edits. New - I now have a .bat script to recognize what drive the usb is on, and launch py_cmd (adb shell) This is the current script. pull.bat @echo off :: variables SET odrive=%odrive:~0,2% set launching=start "%drive%\Minimal ADB and Fastboot\py_cmd" echo off %launching% so how could I make it for the .bat or a new script, to type the following "adb pull /data/data/kik.android/databases/ %drive%\All\Database" into the adb terminal? please help! I've been racking my brain over this all night :3

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• Looking for a real-world example illustrating that composition can be superior to inheritance

  - by Job

  I watched a bunch of lectures on Clojure and functional programming by Rich Hickey as well as some of the SICP lectures, and I am sold on many concepts of functional programming. I incorporated some of them into my C# code at a previous job, and luckily it was easy to write C# code in a more functional style. At my new job we use Python and multiple inheritance is all the rage. My co-workers are very smart but they have to produce code fast given the nature of the company. I am learning both the tools and the codebase, but the architecture itself slows me down as well. I have not written the existing class hierarchy (neither would I be able to remember everything about it), and so, when I started adding a fairly small feature, I realized that I had to read a lot of code in the process. At the surface the code is neatly organized and split into small functions/methods and not copy-paste-repetitive, but the flip side of being not repetitive is that there is some magic functionality hidden somewhere in the hierarchy chain that magically glues things together and does work on my behalf, but it is very hard to find and follow. I had to fire up a profiler and run it through several examples and plot the execution graph as well as step through a debugger a few times, search the code for some substring and just read pages at the time. I am pretty sure that once I am done, my resulting code will be short and neatly organized, and yet not very readable. What I write feels declarative, as if I was writing an XML file that drives some other magic engine, except that there is no clear documentation on what the XML should look like and what the engine does except for the existing examples that I can read as well as the source code for the 'engine'. There has got to be a better way. IMO using composition over inheritance can help quite a bit. That way the computation will be linear rather than jumping all over the hierarchy tree. Whenever the functionality does not quite fit into an inheritance model, it will need to be mangled to fit in, or the entire inheritance hierarchy will need to be refactored/rebalanced, sort of like an unbalanced binary tree needs reshuffling from time to time in order to improve the average seek time. As I mentioned before, my co-workers are very smart; they just have been doing things a certain way and probably have an ability to hold a lot of unrelated crap in their head at once. I want to convince them to give composition and functional as opposed to OOP approach a try. To do that, I need to find some very good material. I do not think that a SCIP lecture or one by Rich Hickey will do - I am afraid it will be flagged down as too academic. Then, simple examples of Dog and Frog and AddressBook classes do not really connivence one way or the other - they show how inheritance can be converted to composition but not why it is truly and objectively better. What I am looking for is some real-world example of code that has been written with a lot of inheritance, then hit a wall and re-written in a different style that uses composition. Perhaps there is a blog or a chapter. I am looking for something that can summarize and illustrate the sort of pain that I am going through. I already have been throwing the phrase "composition over inheritance" around, but it was not received as enthusiastically as I had hoped. I do not want to be perceived as a new guy who likes to complain and bash existing code while looking for a perfect approach while not contributing fast enough. At the same time, my gut is convinced that inheritance is often the instrument of evil and I want to show a better way in a near future. Have you stumbled upon any great resources that can help me?

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