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  • Weekend reading: Microsoft/Oracle and SkyDrive based code-editor

    - by jamiet
    A couple of news item caught my eye this weekend that I think are worthy of comment. Microsoft/Oracle partnership to be announced tomorrow (24/06/2013) According to many news site Microsoft and Oracle are about to announce a partnership (Oracle set for major Microsoft, Salesforce, Netsuite partnerships) and they all seem to be assuming that it will be something to do with “the cloud”. I wouldn’t disagree with that assessment, Microsoft are heavily pushing Azure and Oracle seem (to me anyway) to be rather lagging behind in the cloud game. More specifically folks seem to be assuming that Oracle’s forthcoming 12c database release will be offered on Azure. I did a bit of reading about Oracle 12c and one of its key pillars appears to be that it supports multi-tenant topologies and multi-tenancy is a common usage scenario for databases in the cloud. I’m left wondering then, if Microsoft are willing to push a rival’s multi-tenant solution what is happening to its own cloud-based multi-tenant offering – SQL Azure Federations. We haven’t heard anything about federations for what now seems to be a long time and moreover the main Program Manager behind the technology, Cihan Biyikoglu, recently left Microsoft to join Twitter. Furthermore, a Principle Architect for SQL Server, Conor Cunningham, recently presented the opening keynote at SQLBits 11 where he talked about multi-tenant solutions on SQL Azure and not once did he mention federations. All in all I don’t have a warm fuzzy feeling about the future of SQL Azure Federations so I hope that that question gets asked at some point following the Microsoft/Oracle announcement. Text Editor on SkyDrive with coding-specific features Liveside.net got a bit of a scoop this weekend with the news (Exclusive: SkyDrive.com to get web-based text file editing features) that Microsoft’s consumer-facing file storage service is going to get a new feature – a web-based code editor. Here’s Liveside’s screenshot: I’ve long had a passing interest in online code editors, indeed back in December 2009 I wondered out loud on this blog site: I started to wonder when the development tools that we use would also become cloud-based. After all, if we’re using cloud-based services does it not make sense to have cloud-based tools that work with them? I think it does. Project Houston Since then the world has moved on. Cloud 9 IDE (https://c9.io/) have blazed a trail in the fledgling world of online code editors and I have been wondering when Microsoft were going to start playing catch-up. I had no doubt that an online code editor was in Microsoft’s future; its an obvious future direction, why would I want to have to download and install a bloated text editor (which, arguably, is exactly what Visual Studio amounts to) and have to continually update it when I can simply open a web browser and have ready access to all of my code from wherever I am. There are signs that Microsoft is already making moves in this direction, after all the URL for their new offering Team Foundation Service doesn’t mention TFS at all – my own personalised URL for Team Foundation Service is http://jamiet.visualstudio.com – using “Visual Studio” as the domain name for a service that isn’t strictly speaking part of Visual Studio leads me to think that there’s a much bigger play here and that one day http://visualstudio.com will house an online code editor. With that in mind then I find Liveside’s revelation rather intriguing, why would a code editing tool show up in Skydrive? Perhaps SkyDrive is going to get integrated more tightly into TFS, I’m very interested to see where this goes. The larger question playing on my mind though is whether an online code editor from Microsoft will support SQL Server developers. I have opined before (see The SQL developer gap) about the shoddy treatment that SQL Server developers have to experience from Microsoft and I haven’t seen any change in Microsoft’s attitude in the three and a half years since I wrote that post. I’m constantly bewildered by the lack of investment in SQL Server developer productivity compared to the riches that are lavished upon our appdev brethren. When you consider that SQL Server is Microsoft’s third biggest revenue stream it is, frankly, rather insulting. SSDT was a step in the right direction but the hushed noises I hear coming out of Microsoft of late in regard to SSDT don’t bode fantastically well for its future. So, will an online code editor from Microsoft support T-SQL development? I have to assume not given the paucity of investment on us lowly SQL Server developers over the last few years, but I live in hope! Your thoughts in the comments section please. I would be very interested in reading them. @Jamiet

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  • The ugly evolution of running a background operation in the context of an ASP.NET app

    - by Jeff
    If you’re one of the two people who has followed my blog for many years, you know that I’ve been going at POP Forums now for over almost 15 years. Publishing it as an open source app has been a big help because it helps me understand how people want to use it, and having it translated to six languages is pretty sweet. Despite this warm and fuzzy group hug, there has been an ugly hack hiding in there for years. One of the things we find ourselves wanting to do is hide some kind of regular process inside of an ASP.NET application that runs periodically. The motivation for this has always been that a lot of people simply don’t have a choice, because they’re running the app on shared hosting, or don’t otherwise have access to a box that can run some kind of regular background service. In POP Forums, I “solved” this problem years ago by hiding some static timers in an HttpModule. Truthfully, this works well as long as you don’t run multiple instances of the app, which in the cloud world, is always a possibility. With the arrival of WebJobs in Azure, I’m going to solve this problem. This post isn’t about that. The other little hacky problem that I “solved” was spawning a background thread to queue emails to subscribed users of the forum. This evolved quite a bit over the years, starting with a long running page to mail users in real-time, when I had only a few hundred. By the time it got into the thousands, or tens of thousands, I needed a better way. What I did is launched a new thread that read all of the user data in, then wrote a queued email to the database (as in, the entire body of the email, every time), with the properly formatted opt-out link. It was super inefficient, but it worked. Then I moved my biggest site using it, CoasterBuzz, to an Azure Website, and it stopped working. So let’s start with the first stupid thing I was doing. The new thread was simply created with delegate code inline. As best I can tell, Azure Websites are more aggressive about garbage collection, because that thread didn’t queue even one message. When the calling server response went out of scope, so went the magic background thread. Duh, all I had to do was move the thread to a private static variable in the class. That’s the way I was able to keep stuff running from the HttpModule. (And yes, I know this is still prone to failure, particularly if the app recycles. For as infrequently as it’s used, I have not, however, experienced this.) It was still failing, but this time I wasn’t sure why. It would queue a few dozen messages, then die. Running in Azure, I had to turn on the application logging and FTP in to see what was going on. That led me to a helper method I was using as delegate to build the unsubscribe links. The idea here is that I didn’t want yet another config entry to describe the base URL, appended with the right path that would match the routing table. No, I wanted the app to figure it out for you, so I came up with this little thing: public static string FullUrlHelper(this Controller controller, string actionName, string controllerName, object routeValues = null) { var helper = new UrlHelper(controller.Request.RequestContext); var requestUrl = controller.Request.Url; if (requestUrl == null) return String.Empty; var url = requestUrl.Scheme + "://"; url += requestUrl.Host; url += (requestUrl.Port != 80 ? ":" + requestUrl.Port : ""); url += helper.Action(actionName, controllerName, routeValues); return url; } And yes, that should have been done with a string builder. This is useful for sending out the email verification messages, too. As clever as I thought I was with this, I was using a delegate in the admin controller to format these unsubscribe links for tens of thousands of users. I passed that delegate into a service class that did the email work: Func<User, string> unsubscribeLinkGenerator = user => this.FullUrlHelper("Unsubscribe", AccountController.Name, new { id = user.UserID, key = _profileService.GetUnsubscribeHash(user) }); _mailingListService.MailUsers(subject, body, htmlBody, unsubscribeLinkGenerator); Cool, right? Actually, not so much. If you look back at the helper, this delegate then will depend on the controller context to learn the routing and format for the URL. As you might have guessed, those things were turning null after a few dozen formatted links, when the original request to the admin controller went away. That this wasn’t already happening on my dedicated server is surprising, but again, I understand why the Azure environment might be eager to reclaim a thread after servicing the request. It’s already inefficient that I’m building the entire email for every user, but going back to check the routing table for the right link every time isn’t a win either. I put together a little hack to look up one generic URL, and use that as the basis for a string format. If you’re wondering why I didn’t just use the curly braces up front, it’s because they get URL formatted: var baseString = this.FullUrlHelper("Unsubscribe", AccountController.Name, new { id = "--id--", key = "--key--" }); baseString = baseString.Replace("--id--", "{0}").Replace("--key--", "{1}"); Func unsubscribeLinkGenerator = user => String.Format(baseString, user.UserID, _profileService.GetUnsubscribeHash(user)); _mailingListService.MailUsers(subject, body, htmlBody, unsubscribeLinkGenerator); And wouldn’t you know it, the new solution works just fine. It’s still kind of hacky and inefficient, but it will work until this somehow breaks too.

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  • Diving into OpenStack Network Architecture - Part 2 - Basic Use Cases

    - by Ronen Kofman
      rkofman Normal rkofman 4 138 2014-06-05T03:38:00Z 2014-06-05T05:04:00Z 3 2735 15596 Oracle Corporation 129 36 18295 12.00 Clean Clean false false false false EN-US X-NONE HE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi; mso-bidi-language:AR-SA;} In the previous post we reviewed several network components including Open vSwitch, Network Namespaces, Linux Bridges and veth pairs. In this post we will take three simple use cases and see how those basic components come together to create a complete SDN solution in OpenStack. With those three use cases we will review almost the entire network setup and see how all the pieces work together. The use cases we will use are: 1.       Create network – what happens when we create network and how can we create multiple isolated networks 2.       Launch a VM – once we have networks we can launch VMs and connect them to networks. 3.       DHCP request from a VM – OpenStack can automatically assign IP addresses to VMs. This is done through local DHCP service controlled by OpenStack Neutron. We will see how this service runs and how does a DHCP request and response look like. In this post we will show connectivity, we will see how packets get from point A to point B. We first focus on how a configured deployment looks like and only later we will discuss how and when the configuration is created. Personally I found it very valuable to see the actual interfaces and how they connect to each other through examples and hands on experiments. After the end game is clear and we know how the connectivity works, in a later post, we will take a step back and explain how Neutron configures the components to be able to provide such connectivity.  We are going to get pretty technical shortly and I recommend trying these examples on your own deployment or using the Oracle OpenStack Tech Preview. Understanding these three use cases thoroughly and how to look at them will be very helpful when trying to debug a deployment in case something does not work. Use case #1: Create Network Create network is a simple operation it can be performed from the GUI or command line. When we create a network in OpenStack the network is only available to the tenant who created it or it could be defined as “shared” and then it can be used by all tenants. A network can have multiple subnets but for this demonstration purpose and for simplicity we will assume that each network has exactly one subnet. Creating a network from the command line will look like this: # neutron net-create net1 Created a new network: +---------------------------+--------------------------------------+ | Field                     | Value                                | +---------------------------+--------------------------------------+ | admin_state_up            | True                                 | | id                        | 5f833617-6179-4797-b7c0-7d420d84040c | | name                      | net1                                 | | provider:network_type     | vlan                                 | | provider:physical_network | default                              | | provider:segmentation_id  | 1000                                 | | shared                    | False                                | | status                    | ACTIVE                               | | subnets                   |                                      | | tenant_id                 | 9796e5145ee546508939cd49ad59d51f     | +---------------------------+--------------------------------------+ Creating a subnet for this network will look like this: # neutron subnet-create net1 10.10.10.0/24 Created a new subnet: +------------------+------------------------------------------------+ | Field            | Value                                          | +------------------+------------------------------------------------+ | allocation_pools | {"start": "10.10.10.2", "end": "10.10.10.254"} | | cidr             | 10.10.10.0/24                                  | | dns_nameservers  |                                                | | enable_dhcp      | True                                           | | gateway_ip       | 10.10.10.1                                     | | host_routes      |                                                | | id               | 2d7a0a58-0674-439a-ad23-d6471aaae9bc           | | ip_version       | 4                                              | | name             |                                                | | network_id       | 5f833617-6179-4797-b7c0-7d420d84040c           | | tenant_id        | 9796e5145ee546508939cd49ad59d51f               | +------------------+------------------------------------------------+ We now have a network and a subnet, on the network topology view this looks like this: Now let’s dive in and see what happened under the hood. Looking at the control node we will discover that a new namespace was created: # ip netns list qdhcp-5f833617-6179-4797-b7c0-7d420d84040c   The name of the namespace is qdhcp-<network id> (see above), let’s look into the namespace and see what’s in it: # ip netns exec qdhcp-5f833617-6179-4797-b7c0-7d420d84040c ip addr 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN     link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00     inet 127.0.0.1/8 scope host lo     inet6 ::1/128 scope host        valid_lft forever preferred_lft forever 12: tap26c9b807-7c: <BROADCAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UNKNOWN     link/ether fa:16:3e:1d:5c:81 brd ff:ff:ff:ff:ff:ff     inet 10.10.10.3/24 brd 10.10.10.255 scope global tap26c9b807-7c     inet6 fe80::f816:3eff:fe1d:5c81/64 scope link        valid_lft forever preferred_lft forever   We see two interfaces in the namespace, one is the loopback and the other one is an interface called “tap26c9b807-7c”. This interface has the IP address of 10.10.10.3 and it will also serve dhcp requests in a way we will see later. Let’s trace the connectivity of the “tap26c9b807-7c” interface from the namespace.  First stop is OVS, we see that the interface connects to bridge  “br-int” on OVS: # ovs-vsctl show 8a069c7c-ea05-4375-93e2-b9fc9e4b3ca1     Bridge "br-eth2"         Port "br-eth2"             Interface "br-eth2"                 type: internal         Port "eth2"             Interface "eth2"         Port "phy-br-eth2"             Interface "phy-br-eth2"     Bridge br-ex         Port br-ex             Interface br-ex                 type: internal     Bridge br-int         Port "int-br-eth2"             Interface "int-br-eth2"         Port "tap26c9b807-7c"             tag: 1             Interface "tap26c9b807-7c"                 type: internal         Port br-int             Interface br-int                 type: internal     ovs_version: "1.11.0"   In the picture above we have a veth pair which has two ends called “int-br-eth2” and "phy-br-eth2", this veth pair is used to connect two bridge in OVS "br-eth2" and "br-int". In the previous post we explained how to check the veth connectivity using the ethtool command. It shows that the two are indeed a pair: # ethtool -S int-br-eth2 NIC statistics:      peer_ifindex: 10 . .   #ip link . . 10: phy-br-eth2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP qlen 1000 . . Note that “phy-br-eth2” is connected to a bridge called "br-eth2" and one of this bridge's interfaces is the physical link eth2. This means that the network which we have just created has created a namespace which is connected to the physical interface eth2. eth2 is the “VM network” the physical interface where all the virtual machines connect to where all the VMs are connected. About network isolation: OpenStack supports creation of multiple isolated networks and can use several mechanisms to isolate the networks from one another. The isolation mechanism can be VLANs, VxLANs or GRE tunnels, this is configured as part of the initial setup in our deployment we use VLANs. When using VLAN tagging as an isolation mechanism a VLAN tag is allocated by Neutron from a pre-defined VLAN tags pool and assigned to the newly created network. By provisioning VLAN tags to the networks Neutron allows creation of multiple isolated networks on the same physical link.  The big difference between this and other platforms is that the user does not have to deal with allocating and managing VLANs to networks. The VLAN allocation and provisioning is handled by Neutron which keeps track of the VLAN tags, and responsible for allocating and reclaiming VLAN tags. In the example above net1 has the VLAN tag 1000, this means that whenever a VM is created and connected to this network the packets from that VM will have to be tagged with VLAN tag 1000 to go on this particular network. This is true for namespace as well, if we would like to connect a namespace to a particular network we have to make sure that the packets to and from the namespace are correctly tagged when they reach the VM network. In the example above we see that the namespace interface “tap26c9b807-7c” has vlan tag 1 assigned to it, if we examine OVS we see that it has flows which modify VLAN tag 1 to VLAN tag 1000 when a packet goes to the VM network on eth2 and vice versa. We can see this using the dump-flows command on OVS for packets going to the VM network we see the modification done on br-eth2: #  ovs-ofctl dump-flows br-eth2 NXST_FLOW reply (xid=0x4):  cookie=0x0, duration=18669.401s, table=0, n_packets=857, n_bytes=163350, idle_age=25, priority=4,in_port=2,dl_vlan=1 actions=mod_vlan_vid:1000,NORMAL  cookie=0x0, duration=165108.226s, table=0, n_packets=14, n_bytes=1000, idle_age=5343, hard_age=65534, priority=2,in_port=2 actions=drop  cookie=0x0, duration=165109.813s, table=0, n_packets=1671, n_bytes=213304, idle_age=25, hard_age=65534, priority=1 actions=NORMAL   For packets coming from the interface to the namespace we see the following modification: #  ovs-ofctl dump-flows br-int NXST_FLOW reply (xid=0x4):  cookie=0x0, duration=18690.876s, table=0, n_packets=1610, n_bytes=210752, idle_age=1, priority=3,in_port=1,dl_vlan=1000 actions=mod_vlan_vid:1,NORMAL  cookie=0x0, duration=165130.01s, table=0, n_packets=75, n_bytes=3686, idle_age=4212, hard_age=65534, priority=2,in_port=1 actions=drop  cookie=0x0, duration=165131.96s, table=0, n_packets=863, n_bytes=160727, idle_age=1, hard_age=65534, priority=1 actions=NORMAL   To summarize we can see that when a user creates a network Neutron creates a namespace and this namespace is connected through OVS to the “VM network”. OVS also takes care of tagging the packets from the namespace to the VM network with the correct VLAN tag and knows to modify the VLAN for packets coming from VM network to the namespace. Now let’s see what happens when a VM is launched and how it is connected to the “VM network”. Use case #2: Launch a VM Launching a VM can be done from Horizon or from the command line this is how we do it from Horizon: Attach the network: And Launch Once the virtual machine is up and running we can see the associated IP using the nova list command : # nova list +--------------------------------------+--------------+--------+------------+-------------+-----------------+ | ID                                   | Name         | Status | Task State | Power State | Networks        | +--------------------------------------+--------------+--------+------------+-------------+-----------------+ | 3707ac87-4f5d-4349-b7ed-3a673f55e5e1 | Oracle Linux | ACTIVE | None       | Running     | net1=10.10.10.2 | +--------------------------------------+--------------+--------+------------+-------------+-----------------+ The nova list command shows us that the VM is running and that the IP 10.10.10.2 is assigned to this VM. Let’s trace the connectivity from the VM to VM network on eth2 starting with the VM definition file. The configuration files of the VM including the virtual disk(s), in case of ephemeral storage, are stored on the compute node at/var/lib/nova/instances/<instance-id>/. Looking into the VM definition file ,libvirt.xml,  we see that the VM is connected to an interface called “tap53903a95-82” which is connected to a Linux bridge called “qbr53903a95-82”: <interface type="bridge">       <mac address="fa:16:3e:fe:c7:87"/>       <source bridge="qbr53903a95-82"/>       <target dev="tap53903a95-82"/>     </interface>   Looking at the bridge using the brctl show command we see this: # brctl show bridge name     bridge id               STP enabled     interfaces qbr53903a95-82          8000.7e7f3282b836       no              qvb53903a95-82                                                         tap53903a95-82    The bridge has two interfaces, one connected to the VM (“tap53903a95-82 “) and another one ( “qvb53903a95-82”) connected to “br-int” bridge on OVS: # ovs-vsctl show 83c42f80-77e9-46c8-8560-7697d76de51c     Bridge "br-eth2"         Port "br-eth2"             Interface "br-eth2"                 type: internal         Port "eth2"             Interface "eth2"         Port "phy-br-eth2"             Interface "phy-br-eth2"     Bridge br-int         Port br-int             Interface br-int                 type: internal         Port "int-br-eth2"             Interface "int-br-eth2"         Port "qvo53903a95-82"             tag: 3             Interface "qvo53903a95-82"     ovs_version: "1.11.0"   As we showed earlier “br-int” is connected to “br-eth2” on OVS using the veth pair int-br-eth2,phy-br-eth2 and br-eth2 is connected to the physical interface eth2. The whole flow end to end looks like this: VM è tap53903a95-82 (virtual interface)è qbr53903a95-82 (Linux bridge) è qvb53903a95-82 (interface connected from Linux bridge to OVS bridge br-int) è int-br-eth2 (veth one end) è phy-br-eth2 (veth the other end) è eth2 physical interface. The purpose of the Linux Bridge connecting to the VM is to allow security group enforcement with iptables. Security groups are enforced at the edge point which are the interface of the VM, since iptables nnot be applied to OVS bridges we use Linux bridge to apply them. In the future we hope to see this Linux Bridge going away rules.  VLAN tags: As we discussed in the first use case net1 is using VLAN tag 1000, looking at OVS above we see that qvo41f1ebcf-7c is tagged with VLAN tag 3. The modification from VLAN tag 3 to 1000 as we go to the physical network is done by OVS  as part of the packet flow of br-eth2 in the same way we showed before. To summarize, when a VM is launched it is connected to the VM network through a chain of elements as described here. During the packet from VM to the network and back the VLAN tag is modified. Use case #3: Serving a DHCP request coming from the virtual machine In the previous use cases we have shown that both the namespace called dhcp-<some id> and the VM end up connecting to the physical interface eth2  on their respective nodes, both will tag their packets with VLAN tag 1000.We saw that the namespace has an interface with IP of 10.10.10.3. Since the VM and the namespace are connected to each other and have interfaces on the same subnet they can ping each other, in this picture we see a ping from the VM which was assigned 10.10.10.2 to the namespace: The fact that they are connected and can ping each other can become very handy when something doesn’t work right and we need to isolate the problem. In such case knowing that we should be able to ping from the VM to the namespace and back can be used to trace the disconnect using tcpdump or other monitoring tools. To serve DHCP requests coming from VMs on the network Neutron uses a Linux tool called “dnsmasq”,this is a lightweight DNS and DHCP service you can read more about it here. If we look at the dnsmasq on the control node with the ps command we see this: dnsmasq --no-hosts --no-resolv --strict-order --bind-interfaces --interface=tap26c9b807-7c --except-interface=lo --pid-file=/var/lib/neutron/dhcp/5f833617-6179-4797-b7c0-7d420d84040c/pid --dhcp-hostsfile=/var/lib/neutron/dhcp/5f833617-6179-4797-b7c0-7d420d84040c/host --dhcp-optsfile=/var/lib/neutron/dhcp/5f833617-6179-4797-b7c0-7d420d84040c/opts --leasefile-ro --dhcp-range=tag0,10.10.10.0,static,120s --dhcp-lease-max=256 --conf-file= --domain=openstacklocal The service connects to the tap interface in the namespace (“--interface=tap26c9b807-7c”), If we look at the hosts file we see this: # cat  /var/lib/neutron/dhcp/5f833617-6179-4797-b7c0-7d420d84040c/host fa:16:3e:fe:c7:87,host-10-10-10-2.openstacklocal,10.10.10.2   If you look at the console output above you can see the MAC address fa:16:3e:fe:c7:87 which is the VM MAC. This MAC address is mapped to IP 10.10.10.2 and so when a DHCP request comes with this MAC dnsmasq will return the 10.10.10.2.If we look into the namespace at the time we initiate a DHCP request from the VM (this can be done by simply restarting the network service in the VM) we see the following: # ip netns exec qdhcp-5f833617-6179-4797-b7c0-7d420d84040c tcpdump -n 19:27:12.191280 IP 0.0.0.0.bootpc > 255.255.255.255.bootps: BOOTP/DHCP, Request from fa:16:3e:fe:c7:87, length 310 19:27:12.191666 IP 10.10.10.3.bootps > 10.10.10.2.bootpc: BOOTP/DHCP, Reply, length 325   To summarize, the DHCP service is handled by dnsmasq which is configured by Neutron to listen to the interface in the DHCP namespace. Neutron also configures dnsmasq with the combination of MAC and IP so when a DHCP request comes along it will receive the assigned IP. Summary In this post we relied on the components described in the previous post and saw how network connectivity is achieved using three simple use cases. These use cases gave a good view of the entire network stack and helped understand how an end to end connection is being made between a VM on a compute node and the DHCP namespace on the control node. One conclusion we can draw from what we saw here is that if we launch a VM and it is able to perform a DHCP request and receive a correct IP then there is reason to believe that the network is working as expected. We saw that a packet has to travel through a long list of components before reaching its destination and if it has done so successfully this means that many components are functioning properly. In the next post we will look at some more sophisticated services Neutron supports and see how they work. We will see that while there are some more components involved for the most part the concepts are the same. @RonenKofman

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  • .NET development on a Retina MacBook Pro with Windows 8

    - by Jeff
    I remember sitting in Building 5 at Microsoft with some of my coworkers, when one of them came in with a shiny new 11” MacBook Air. It was nearly two years ago, and we found it pretty odd that the OEM’s building Windows machines sucked at industrial design in a way that defied logic. While Dell and HP were in a race to the bottom building commodity crap, Apple was staying out of the low-end market completely, and focusing on better design. In the process, they managed to build machines people actually wanted, and maintain an insanely high margin in the process. I stopped buying the commodity crap and custom builds in 2006, when Apple went Intel. As a .NET guy, I was still in it for Microsoft’s stack of development tools, which I found awesome, but had back to back crappy laptops from HP and Dell. After that original 15” MacBook Pro, I also had a Mac Pro tower (that I sold after three years for $1,500!), a 27” iMac, and my favorite, a 17” MacBook Pro (the unibody style) with an SSD added from OWC. The 17” was a little much to carry around because it was heavy, but it sure was nice getting as much as eight hours of battery life, and the screen was amazing. When the rumors started about a 15” model with a “retina” screen inspired by the Air, I made up my mind I wanted one, and ordered it the day it came out. I sold my 17”, after three years, for $750 to a friend who is really enjoying it. I got the base model with the upgrade to 16 gigs of RAM. It feels solid for being so thin, and if you’ve used the third generation iPad or the newer iPhone, you’ll be just as thrilled with the screen resolution. I’m typically getting just over six hours of battery life while running a VM, but Parallels 8 allegedly makes some power improvements, so we’ll see what happens. (It was just released today.) The nice thing about VM’s are that you can run more than one at a time. Primarily I run the Windows 8 VM with four cores (the laptop is quad-core, but has 8 logical cores due to hyperthreading or whatever Intel calls it) and 8 gigs of RAM. I also have a Windows Server 2008 R2 VM I spin up when I need to test stuff in a “real” server environment, and I give it two cores and 4 gigs of RAM. The Windows 8 VM spins up in about 8 seconds. Visual Studio 2012 takes a few more seconds, but count part of that as the “ReSharper tax” as it does its startup magic. The real beauty, the thing I looked most forward to, is that beautifully crisp C# text. Consolas has never looked as good as it does at 10pt. as it does on this display. You know how it looks great at 80pt. when conference speakers demo stuff on a projector? Think that sharpness, only tiny. It’s just gorgeous. Beyond that, everything is just so responsive and fast. Builds of large projects happen in seconds, hundreds of unit tests run in seconds… you just don’t spend a lot of time waiting for stuff. It’s kind of painful to go back to my 27” iMac (which would be better if I put an SSD in it before its third birthday). Are there negatives? A few minor issues, yes. As is the case with OS X, not everything scales right. You’ll see some weirdness at times with splash screens and icons and such. Chrome’s text rendering (in Windows) is apparently not aware of how to deal with higher DPI’s, so text is fuzzy (the OS X version is super sharp, however). You’ll also have to do some fiddling with keyboard settings to use the Windows 8 keyboard shortcuts. Overall, it’s as close to a no-compromise development experience as I’ve ever had. I’m not even going to bother with Boot Camp because the VM route already exceeds my expectations. You definitely get what you pay for. If this one also lasts three years and I can turn around and sell it, it’s worth it for something I use every day.

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  • WDS DHCP same server on Windows Server 2008

    - by Richard
    I have been struggling with a problem on my Windows Server 2008 for the past 4 - 5 hours and cannot figure out whats wrong. I have tried pretty much everything that I found on google and all the links are purple. Hopefully you guys can help me. I am running a Windows Server 2008 Standard edition with the latest updates as of today. Furthermore I am running a Windows Server 2003. Both are virtual machines on my ESXi 5 server. My network is: 192.168.10.0/24 W2k8: 192.168.10.251 is the PDC running ADS, DHCP and WDS W2k3: 192.168.10.253 AND 192.168.1.175 running Routing and Remote Access and ISA 2006 Enterprise In my internal network (192.168.10.0/24) I have my client machine (192.168.10.10) that runs a VMWare Workstation. I am trying to deploy Windows 7 Home Premium to a virtual machine on my VMWorkstation via PXE. I have set the Workstation's VM network adapter to "bridged" so that it uses the physical network adapter and is connected to my internal network. The DHCP pool is configured to give IP addresses from 192.168.10.10-192.168.10.15 (works for normal clients and is not used up) When I start my VM with the PXE I get the error: PXE-E52:proxyDHCP offers were received. No DHCP offers were received Apperently this means "that means that WDS responded but the DHCP server did not." People suggested to direct the traffic to both WDS and DHCP on the router, since everything is on the same subnet there is no need for that as the broadcast is seen by everyone (WDS and DHCP) No reservation for the virtual mac addrs is made on the DHCP. Furthermore it was suggested to configure the DHCP options: Option 60= PXEClient Option 66= WDS server name or IP address Option 67= Boot file name However, this is not recommended by Microsoft, I tried it and it did not solve my problem. The configuration on the WDS (My System is German therefore the actual naming might be different): PXE response tab: PXE responses is set to "ALL (known and unknown)" DHCP Tab: Do not listen to port 67 is NOT ticked - if I tick this I do not get any responses and the PXE errors gets PXE-E51 that neither DHCP or proxyDHCP were received DHCP-Option 60 for "PXEClient" is ticked The confusing part here is that it is advised in the tab to tick the first option since it is on the same server. Network Configuration Tab: Use the following IP-Address range for Multicast-IP-Address: 224.0.1.0 - 224.0.10.0 Thats not the default one, however it is in the allowed range. The UDP port range is the default since it is not advised to change them. I tried to change the "networkprofile" from 100mbits/1gbits and custom. I am running a 1gbit network with CAT6 cables and 1gbit netgear switch 5 ports. Everything is configured to use 1gbit. The WDS is authorised for the DHCP server. My ISA 2006 configuration: For the internal networking i have configured the following policy array: Allow protocols on internal network including the w2k3 host: 67,68,53,ICMP, 4011 UDP receive, 64001-6500 UDP send receive, 69 UDP send Routing and Remote Access I tried the DHCP relay agent configuration that was suggested as well, but that did not work I would highly appreciate anykind of help because I am pretty much done here with my nerves. Thank you very much in advance.

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  • Nginx + PHP - No input file specified for 1 server block. Other server block works fine

    - by F21
    I am running Ubuntu Desktop 12.04 with nginx 1.2.6. PHP is PHP-FPM 5.4.9. This is the relevant part of my nginx.conf: http { include mime.types; default_type application/octet-stream; sendfile on; keepalive_timeout 65; server { server_name testapp.com; root /www/app/www/; index index.php index.html index.htm; location ~ \.php$ { fastcgi_intercept_errors on; fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; include fastcgi_params; } } server { listen 80 default_server; root /www index index.html index.php; location ~ \.php$ { fastcgi_intercept_errors on; fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name; include fastcgi_params; } } } Relevant bits from php-fpm.conf: ; Chroot to this directory at the start. This value must be defined as an ; absolute path. When this value is not set, chroot is not used. ; Note: you can prefix with '$prefix' to chroot to the pool prefix or one ; of its subdirectories. If the pool prefix is not set, the global prefix ; will be used instead. ; Note: chrooting is a great security feature and should be used whenever ; possible. However, all PHP paths will be relative to the chroot ; (error_log, sessions.save_path, ...). ; Default Value: not set ;chroot = ; Chdir to this directory at the start. ; Note: relative path can be used. ; Default Value: current directory or / when chroot chdir = /www In my hosts file, I redirect 2 domains: testapp.com and test.com to 127.0.0.1. My web files are all stored in /www. From the above settings, if I visit test.com/phpinfo.php and test.com/app/www, everything works as expected and I get output from PHP. However, if I visit testapp.com, I get the dreaded No input file specified. error. So, at this point, I pull out the log files and have a look: 2012/12/19 16:00:53 [error] 12183#0: *17 FastCGI sent in stderr: "Unable to open primary script: /www/app/www/index.php (No such file or directory)" while reading response header from upstream, client: 127.0.0.1, server: testapp.com, request: "GET / HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "testapp.com" This baffles me because I have checked again and again and /www/app/www/index.php definitely exists! This is also validated by the fact that test.com/app/www/index.php works which means the file exists and the permissions are correct. Why is this happening and what are the root causes of things breaking for just the testapp.com v-host? Just an update to my investigation: I have commented out chroot and chdir in php-fpm.conf to narrow down the problem If I remove the location ~ \.php$ block for testapp.com, then nginx will send me a bin file which contains the PHP code. This means that on nginx's side, things are fine. The problem is that something must be mangling the file paths when passing it to PHP-FPM. Having said that, it is quite strange that the default_server v-host works fine because its root is /www, where as things just won't work for the testapp.com v-host because the root is /www/app/www.

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  • Issues with Verizon's "Network Extender" device talking on my home network.

    - by Logan
    I recently switched my phone service to Verizon from ATT, and I get somewhat spotty service in my house. I called them and they sent me a "network extender" device for free. Its a femtocell that connects to my home network. The directions that come with it are very dumbed down, basically just say to connect it to your router and put it near a window (so it can get a GPS signal, it has to make sure its within the correct area before operating). The problem I'm having is the network light on it stays red. The troubleshooting information that came with it tells me this means there is a bad network connection. Its connected through an ASUS router running DD-WRT. No other devices on my network have a problem with it, including a Western Digital WDLIVE device, mine and my wife's cell phones (via wifi), a Wii, and an Xbox. If I connect the device directly to my cable modem, the light goes blue (which means good) and it starts working. So this tells me that its definately a configuration issue with my router. Verizon basically washed their hands of me when I connected it to my cable modem, and told me that its a router issue and to try a different router. Because normal people just have extra routers laying around their houses... When I connect it to the router, I can watch the DHCP Clients list on the status page, and the MAC of the network extender quickly fills up the clients list, grabbing every available DHCP address. Its like it grabs an address, can't connect to the internet, releases it, grabs another, then another, then another. So in the DHCP server settings I assigned a static IP to its MAC. This made it quit doing what it was doing before, but its still not working. I found the ports I needed to open on verizon's website, and opened them in the port forwarding config on my router. This still didn't help. So, I tried setting the network extender device's IP as the DMZ IP on the router. This still did no good. I called Verizon back and got the tech to write up a report which he passed on to a "senior network tech" who I got a call back from a few hours ago. This guy told me that while an ASUS router isn't listed as a supported device, he's not really sure why its not working. He suggested restoring the firmware to stock ASUS firmware and trying again. I have a very hard time believing its DD-WRT doing this, since every other device is working just fine with it. But its also not the Network Extender, since it works just fine when connected directly to the modem. At this point I'm out of ideas, and the next step is to restore the stock firmware on my router, and then going to walmart and getting a linksys WRT-54G to try. Is there anything else I could try before going that drastic? Cliffs- -Network extender won't work behind router, works when connected directly to cable modem. -Extender goes nuts when allowed to pick its own DHCP address, I had to assign it a static IP. -Won't work when correct ports are forwarded to it -Won't work with a DMZ address.

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  • synchronization of file locations between two machines

    - by intuited
    Although similar threads have been asked on this site and its siblings before, I've not managed to glean the answer to this persistent question. Any help is much appreciated. The situation: I've got two laptops; both contain a ton of music. Sometimes I move these music files to different locations, or change the metadata in them, or convert them to a different format. I might do any of these things on either machine. I rarely do all of them at once — ie it's unlikely that I'll convert a file's format and move it to a different location all in one go. I'd like to be able to synchronize these changes without having to sift through everything that was renamed or moved. I'm familiar with rsync but I find it inadequate, because although it can compute checksums, it doesn't have any way to store them. So if a file differs, it can't figure out which side it changed on. This also means that it can't attempt to match a missing file to a new one with the same checksum (ie a move) if the filesize and date are the same, it , so it takes an epoch to do a sync on a large repository. I would like to only check the checksum if the files even if you turn on checksumming, it still doesn't use it intelligently: ie it checksums files even if the sizes differ. IIRC. it's not able to use file metadata as a means of file comparison. this is sort of a wishlist item but it seems doable. I've also looked into rsnapshot, but its requirement to create a full backup is impractical in this situation. I don't need a backup, I just need a record of what file with each hash was where when. Unison seems like it might be able to do something vaguely along these lines, but I'm loathe to spend hours wading through its details only to discover that it's sadly lacking. Plus, it's fun asking questions on here. What I'd like is a tool that does something along these lines: keeps track of file checksums or of actual renames, possibly using inotify to greatly reduce resource consumption/latency stores a database containing this info, along with other pertinencies like the file format and metadata, the actual inode, the filename history, etc. uses this info to provide more-intelligent synchronization with a counterpart on the other side. So for example: if a file has been converted from flac to ogg, but kept the same base filename, or the same metadata, it should be able to send the new version over, and the other side should delete the original. Probably it should actually sequester it somewhere in case they or you screwed up, but that's a detail. And then when the transaction is done, the state is logged so that the next time the two interact they can work out their differences. Maybe all this metadata stuff is a fancy pipe dream. I would actually be pretty happy if there was something out there that could just use checksums in an intelligent way. This would be sort of like having the intelligence of something like git, minus the need to duplicate data in an index/backup/etc (and branching, and checkouts, and all the other great stuff that RCSs do. basically just fast forward commit pushes are all I want, with maybe the option to roll back.) So is there something out there that can do this? If not, can someone suggest a good way to start making it?

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  • unattended-upgrades does not reboot

    - by Cheiron
    I am running Debian 7 stable with unattended-upgrades (every morning at 6 AM) to make sure I am always fully updated. I have the following config: $ cat /etc/apt/apt.conf.d/50unattended-upgrades // Automatically upgrade packages from these origin patterns Unattended-Upgrade::Origins-Pattern { // Archive or Suite based matching: // Note that this will silently match a different release after // migration to the specified archive (e.g. testing becomes the // new stable). "o=Debian,a=stable"; "o=Debian,a=stable-updates"; // "o=Debian,a=proposed-updates"; "origin=Debian,archive=stable,label=Debian-Security"; }; // List of packages to not update Unattended-Upgrade::Package-Blacklist { // "vim"; // "libc6"; // "libc6-dev"; // "libc6-i686"; }; // This option allows you to control if on a unclean dpkg exit // unattended-upgrades will automatically run // dpkg --force-confold --configure -a // The default is true, to ensure updates keep getting installed //Unattended-Upgrade::AutoFixInterruptedDpkg "false"; // Split the upgrade into the smallest possible chunks so that // they can be interrupted with SIGUSR1. This makes the upgrade // a bit slower but it has the benefit that shutdown while a upgrade // is running is possible (with a small delay) //Unattended-Upgrade::MinimalSteps "true"; // Install all unattended-upgrades when the machine is shuting down // instead of doing it in the background while the machine is running // This will (obviously) make shutdown slower //Unattended-Upgrade::InstallOnShutdown "true"; // Send email to this address for problems or packages upgrades // If empty or unset then no email is sent, make sure that you // have a working mail setup on your system. A package that provides // 'mailx' must be installed. E.g. "[email protected]" Unattended-Upgrade::Mail "root"; // Set this value to "true" to get emails only on errors. Default // is to always send a mail if Unattended-Upgrade::Mail is set Unattended-Upgrade::MailOnlyOnError "true"; // Do automatic removal of new unused dependencies after the upgrade // (equivalent to apt-get autoremove) //Unattended-Upgrade::Remove-Unused-Dependencies "false"; // Automatically reboot *WITHOUT CONFIRMATION* if a // the file /var/run/reboot-required is found after the upgrade Unattended-Upgrade::Automatic-Reboot "true"; // Use apt bandwidth limit feature, this example limits the download // speed to 70kb/sec //Acquire::http::Dl-Limit "70"; As you can see Automatic-Reboot is true and thus the server should automaticly reboot. Last time I checked the server was online for over 100 days, which means that the update from Debian 7.1 to Debian 7.2 has happened while the server was up (and indeed, all updates were installed), but this involves kernel updates, which means that the server should reboot. It did not. The server was running very slow, so I rebooted which fixed that. I did some research and found out that unattended-upgrades responds to the reboot-required file in /var/run/. I touched this file and waited one week, the file still exists and the server did not reboot. So I think that unattended-uppgrades ignores the auto-reboot part. So, am I doing somthing wrong here? Why did the server not restart? The upgrade part works perfect by the way, its just the reboot part that does not seem to work as it should.

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  • Computer not POSTing "randomly"?

    - by smoth190
    I have a custom built PC that is exhibiting some...odd... behavior, something I've never seen before. It was working fine one day, and the next day, it wouldn't start. Seeing as I wanted an upgrade anyway, I purchased a new motherboard that was compatible with all my parts. While replacing the motherboard, I accidentally damaged the CPU. Well, I wanted a new one anyway... so I got a new one. Seeing as I was replacing a ton of parts already, I bought a new PSU because the old one was super loud. When I slapped it all together, it starts up, lights, fans, drives, they all start. But I get no display from the monitor. No beeps, which I believe means it doesn't POST. I figured it was the RAM, because after removing the sound card and graphics card, there was nothing else that I hadn't replaced. When I remove both sticks of RAM, I get a continuous beeping, and according to the mobo handbook, means no RAM. So I think the mobo is functional, or atleast partly. I bought new RAM, but it still didn't work. I tried 3 monitors, with both VGA and DIV. So it's probably not the monitor, either. Now, let me get to the random part. Every 20 or so boots (I should also mention, for about 3 out of 5 boots I have to unplug the PC because it won't powerdown via the button), it will POST and I'll get display. Then, after about 2 or 3 resets, it won't work again. This confuses me so much, because even when I change nothing, it will/will not work. My thought is that maybe it has something to do with the RAM not clearing or something. I also reset the CMOS battery, incase that had anything to do with it, but no eval. I found some weird suggestion online about holding the power button for 30 seconds while it was unplugged. That did nothing, but I didn't expect it would... I've replaced just about the entire computer, and all the parts are compatible. Done about everything I can think of, but nothing has worked. Hopefully someone can help me here. And as I side note: When I do get my computer to boot, it says my hardware has changed and I have to re-activate windows. But it says I have to call Microsoft to do it. So I get this fancy automated voice that asks me to enter in a code into windows, then it asks me "How many computers have you activated with this copy of Windows?". Well, I had it on my computer before I replaced everything, so I said 1. Then he yelled at me for violating my 1-use license. I dunno what's going on there, do I have to re-purchase Windows 7? And they wonder why people pirate software... That's just a bonus question, though. Specs: 8GB of DDR2 RAM (Corsair) AMD CPU (I don't know what GHz or model because I can't find the box... (I think its 4 cores of 2.8Ghz) ASRock A785GM-LE Motherboard

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  • Multi-tenant ASP.NET MVC – Introduction

    - by zowens
    I’ve read a few different blogs that talk about multi-tenancy and how to resolve some of the issues surrounding multi-tenancy. What I’ve come to realize is that these implementations overcomplicate the issues and give only a muddy implementation! I’ve seen some really illogical code out there. I have recently been building a multi-tenancy framework for internal use at eagleenvision.net. Through this process, I’ve realized a few different techniques to make building multi-tenant applications actually quite easy. I will be posting a few different entries over the issue and my personal implementation. In this first post, I will discuss what multi-tenancy means and how my implementation will be structured.   So what’s the problem? Here’s the deal. Multi-tenancy is basically a technique of code-reuse of web application code. A multi-tenant application is an application that runs a single instance for multiple clients. Here the “client” is different URL bindings on IIS using ASP.NET MVC. The problem with different instances of the, essentially, same application is that you have to spin up different instances of ASP.NET. As the number of running instances of ASP.NET grows, so does the memory footprint of IIS. Stack Exchange shifted its architecture to multi-tenancy March. As the blog post explains, multi-tenancy saves cost in terms of memory utilization and physical disc storage. If you use the same code base for many applications, multi-tenancy just makes sense. You’ll reduce the amount of work it takes to synchronize the site implementations and you’ll thank your lucky stars later for choosing to use one application for multiple sites. Multi-tenancy allows the freedom of extensibility while relying on some pre-built code.   You’d think this would be simple. I have actually seen a real lack of reference material on the subject in terms of ASP.NET MVC. This is somewhat surprising given the number of users of ASP.NET MVC. However, I will certainly fill the void ;). Implementing a multi-tenant application takes a little thinking. It’s not straight-forward because the possibilities of implementation are endless. I have yet to see a great implementation of a multi-tenant MVC application. The only one that comes close to what I have in mind is Rob Ashton’s implementation (all the entries are listed on this page). There’s some really nasty code in there… something I’d really like to avoid. He has also written a library (MvcEx) that attempts to aid multi-tenant development. This code is even worse, in my honest opinion. Once I start seeing Reflection.Emit, I have to assume the worst :) In all seriousness, if his implementation makes sense to you, use it! It’s a fine implementation that should be given a look. At least look at the code. I will reference MvcEx going forward as a comparison to my implementation. I will explain why my approach differs from MvcEx and how it is better or worse (hopefully better).   Core Goals of my Multi-Tenant Implementation The first, and foremost, goal is to use Inversion of Control containers to my advantage. As you will see throughout this series, I pass around containers quite frequently and rely on their use heavily. I will be using StructureMap in my implementation. However, you could probably use your favorite IoC tool instead. <RANT> However, please don’t be stupid and abstract your IoC tool. Each IoC is powerful and by abstracting the capabilities, you’re doing yourself a real disservice. Who in the world swaps out IoC tools…? No one!</RANT> (It had to be said.) I will outline some of the goodness of StructureMap as we go along. This is really an invaluable tool in my tool belt and simple to use in my multi-tenant implementation. The second core goal is to represent a tenant as easily as possible. Just as a dependency container will be a first-class citizen, so will a tenant. This allows us to easily extend and use tenants. This will also allow different ways of “plugging in” tenants into your application. In my implementation, there will be a single dependency container for a single tenant. This will enable isolation of the dependencies of the tenant. The third goal is to use composition as a means to delegate “core” functions out to the tenant. More on this later.   Features In MvcExt, “Modules” are a code element of the infrastructure. I have simplified this concept and have named this “Features”. A feature is a simple element of an application. Controllers can be specified to have a feature and actions can have “sub features”. Each tenant can select features it needs and the other features will be hidden to the tenant’s users. My implementation doesn’t require something to be a feature. A controller can be common to all tenants. For example, (as you will see) I have a “Content” controller that will return the CSS, Javascript and Images for a tenant. This is common logic to all tenants and shouldn’t be hidden or considered a “feature”; Content is a core component.   Up next My next post will be all about the code. I will reveal some of the foundation to the way I do multi-tenancy. I will have posts dedicated to Foundation, Controllers, Views, Caching, Content and how to setup the tenants. Each post will be in-depth about the issues and implementation details, while adhering to my core goals outlined in this post. As always, comment with questions of DM me on twitter or send me an email.

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  • Conversation as User Assistance

    - by ultan o'broin
    Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • I&rsquo;m sorry RPGs, it&rsquo;s not you, it&rsquo;s me: The birth of my game idea

    - by George Clingerman
    One of the things I’ve had to give up in order to have some development time at night is gaming. It’s something I refused to admit for years but I’ve just had to face the facts. I’m no longer a gamer. I just don’t have hours and hours of free time to pour into gaming and when I do have hours and hours of free time I want to pour them into game development. That doesn’t mean I don’t game at all! I play games pretty much every day. It just means I’ve moved more into the casual game realm. It’s all I have time for when juggling priorities in my life. That means that games like Gears of War 2 sit shrink wrapped on my shelf and although I popped Dragon Age into my Xbox 360 one time, I barely made it through the opening sequence and haven’t had time to sit down and play again. Instead I’m playing short games like Jamestown, Atom Zombie Smasher, Fortix or if I have time to jump in and play a few rounds maybe some Monday Night Combat or Team Fortress 2. These are games I can instantly get into and play for just a short period of time and then walk away. Breath of Death VII saved my life: Back in the day (way, way back in the day) I used to be a pretty big RPG fan. Not big by a lot of RPG gamers' standards (most of the RPGs RPG fans about I’ve never heard of) but I used to LOVE to play them on the NES, SNES and Genesis and considered that my genre. Final Fantasy, Shining in the Darkness, Bard’s Tale, Faxanadu, Shadowrun, Ultima, Dragon Warrior, Chrono Trigger, Phantasy Star, Shining Force and well the list could go on but those are the ones I remember off the top of my head. I loved playing RPGs and they were my games of choice. After my first son was born (this was just about 12 years ago), I tried to continue playing RPGs and purchased games like Baldur’s Gate I & II, Neverwinter Nights, Fable, then a few of the Final Fantasy’s then Kingdom Hearts. I kept buying these games and then only playing for about fifteen minutes and never getting back to them. I still loved RPGs but they just no longer fit into my life (I still haven’t accepted that since I still purchased Dragon Age II for some reason and convinced myself I’d find the time). Adding three more sons to the mix (that’s 4 total) didn’t help much to finding more RPG time (except for Breath of Death VII and other XBLIG RPG titles, thanks guys!) All work and no RPG: A few months ago as I was sitting thinking about the lack of RPGs in my life and talking to my wife about why I wish RPGs were different and easier for a dad like me to get into. She seemed like she was listening, so I started listing all the things that made them impossible for me to play. Here’s a short list I came up with. They take 15 billion hours to complete I have a few minutes at a time I can grab to play them if I want to have time to code. At that rate it would take me 9 trillion years to beat just one RPG. There’s such long spans of times between when I can play them I forget what I was even doing so I have to spend most of the playtime I have just figuring that out and then my play time is over. Repeat. I’ll never finish one and since it takes so long to get to the fun part in an RPG, I’m never having fun. RPGs aren’t fun if you don’t have hours to play them at a time. As you can see based on my science and math, RPGs aren’t fun for me any more. From there my brain started toying around with ideas of RPGs that would work for me. They would have to be a short RPG, you know one you could beat in a single play session. A dad sized play session. I started thinking, wouldn’t it be awesome if there was a fifteen minute RPG? That got me laughing and I took that as a good sign that it sounded fun and so I thought about it a little more. I immediately discarded the idea of doing a real RPG. I’m sure a short RPG like that could be done but it wasn’t the vibe that I had in my head. No this was going to be something that just had the core essence of an RPG. In reality what I’d be making would be more of an arcade style game. One with high scores and lots of crazy action on the screen. And that’s when it hit me. It would be a speed run RPG. That’s the basics of the game I’m working on.   The Elevator Pitch: It’s a 2D top down RPG themed arcade game focused on speed. It sounds like an RPG, smells like an RPG but it’s merely emulating an RPG. The game is focused on fun and mayhem in RPG form with players leveling up in seconds instead of hours and rushing to finish quests as quickly as possible because they’ve only got fifteen minutes before EVIL overtakes the world. If the player takes longer than fifteen minutes, it’s game over man. One to four player co-operative play to really see just how fast players can level up and beat the game. Gamers will compete on leaderboards for bragging rights for fastest 1, 2, 3, and 4 player speed runs, lowest leveled characters to beat the game, highest leveled characters to beat the game and so on. Times will be tracked for everything from how long a player sat distributing stats, equipping items, talking to NPCs to running around the level. These stats will be shown at the end of each quest/level so the players can work on improving their speed run for that part of the game next time around. It’s the perfect RPG for those of us who only have fifteen minutes of game time! Where I’m at: I’m still at the prototyping stage attempting to but all the basic framework pieces in place that will at minimum give me one level to rush through. I’ve been working on this prototype for about a month now though so I’m going to have to step it up a bit or I’m not going to get finished in time (remember I’ve only got 85 days left!) Lots of the game code is in place (although pretty sloppy) but I still can’t play through that first quest/level just yet. That’s my goal to finish up by the end of next Sunday (3/25/2012). You can all hold me to that and cheer me on or heckle me throughout the week. Either way that should help me stay a bit more motivated and focused. In my head this feels like it’s going to be a fun game so I’m looking forward to seeing how it actually plays!

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  • Top 10 Reasons SQL Developer is Perfect for Oracle Beginners

    - by thatjeffsmith
    Learning new technologies can be daunting. If you’ve never used a Mac before, you’ll probably be a bit baffled at first. But, you’re probably at least coming from a desktop computing background (Windows), so you common frame of reference. But what if you’re just now learning to use a relational database? Yes, you’ve played with Access a bit, but now your employer or college instructor has charged you with becoming proficient with Oracle database. Here’s 10 reasons why I think Oracle SQL Developer is the perfect vehicle to help get you started. 1. It’s free No need to break into one of these… No start-up costs, no need to wrangle budget dollars from your company. Students don’t have any money after books and lab fees anyway. And most employees don’t like having to ask for ‘special’ software anyway. So avoid all of that and make sure the free stuff doesn’t suit your needs first. Upgrades are available on a regular base, also at no cost, and support is freely available via our public forums. 2. It will run pretty much anywhere Windows – check. OSX (Apple) – check. Unix – check. Linux – check. No need to start up a windows VM to run your Windows-only software in your lab machine. 3. Anyone can install it There’s no installer, no registry to be updated, no admin privs to be obtained. If you can download and extract files to your machine or USB storage device, you can run it. You can be up and running with SQL Developer in under 5 minutes. Here’s a video tutorial to see how to get started. 4. It’s ubiquitous I admit it, I learned a new word yesterday and I wanted an excuse to use it. SQL Developer’s everywhere. It’s had over 2,500,000 downloads in the past year, and is the one of the most downloaded items from OTN. This means if you need help, there’s someone sitting nearby you that can assist, and since they’re in the same tool as you, they’ll be speaking the same language. 5. Simple User Interface Up-up-down-down-Left-right-left-right-A-B-A-B-START will get you 30 lives, but you already knew that, right? You connect, you see your objects, you click on your objects. Or, you can use the worksheet to write your queries and programs in. There’s only one toolbar, and just a few buttons. If you’re like me, video games became less fun when each button had 6 action items mapped to it. I just want the good ole ‘A’, ‘B’, ‘SELECT’, and ‘START’ controls. If you’re new to Oracle, you shouldn’t have the double-workload of learning a new complicated tool as well. 6. It’s not a ‘black box’ Click through your objects, but also get the SQL that drives the GUI As you use the wizards to accomplish tasks for you, you can view the SQL statement being generated on your behalf. Just because you have a GUI, doesn’t mean you’re ceding your responsibility to learn the underlying code that makes the database work. 7. It’s four tools in one It’s not just a query tool. Maybe you need to design a data model first? Or maybe you need to migrate your Sybase ASE database to Oracle for a new project? Or maybe you need to create some reports? SQL Developer does all of that. So once you get comfortable with one part of the tool, the others will be much easier to pick up as your needs change. 8. Great learning resources available Videos, blogs, hands-on learning labs – you name it, we got it. Why wait for someone to train you, when you can train yourself at your own pace? 9. You can use it to teach yourself SQL Instead of being faced with the white-screen-of-panic, you can visually build your queries by dragging and dropping tables and views into the Query Builder. Yes, ‘just like Access’ – only better. And as you build your query, toggle to the Worksheet panel and see the SQL statement. Again, SQL Developer is not a black box. If you prefer to learn by trial and error, the worksheet will attempt to suggest the next bit of your SQL statement with it’s completion insight feature. And if you have syntax errors, those will be highlighted – just like your misspelled words in your favorite word processor. 10. It scales to match your experience level You won’t be a n00b forever. In 6-8 months, when you’re ready to tackle something a bit more complicated, like XML DB or Oracle Spatial, the tool is already there waiting on you. No need to go out and find the ‘advanced’ tool. 11. Wait, you said this was a ‘Top 10′ list? Yes. Yes, I did. I’m using this ‘trick’ to get you to continue reading because I’m going to say something you might not want to hear. Are you ready? Tools won’t replace experience, failure, hard work, and training. Just because you have the keys to the car, doesn’t mean you’re ready to head out on the race track. While SQL Developer reduces the barriers to entry, it does not completely remove them. Many experienced folks simply do not like tools. Rather, they don’t like the people that pick up tools without the know-how to properly use them. If you don’t understand what ‘TRUNCATE’ means, don’t try it out. Try picking up a book first. Of course, it’s very nice to have your own sandbox to play in, so you don’t upset the other children. That’s why I really like our Dev Days Database Virtual Box image. It’s your own database to learn and experiment with.

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  • SQLAuthority News – Pluralsight Course Review – Practices for Software Startups – Part 1 of 2

    - by pinaldave
    This is first part of the two part series of Practices for Software Startup Pluralsight Course. The course is written by Stephen Forte (Blog | Twitter). Stephen Forte is the Chief Strategy Officer of the venture backed company, Telerik, a leading vendor of developer and team productivity tools. Stephen is also a Certified Scrum Master, Certified Scrum Professional, PMP, and also speaks regularly at industry conferences around the world. He has written several books on application and database development.  Stephen is also a board member of the Scrum Alliance. Startups – Everybodies Dream Start-up companies are an important topic right now – everyone wants to start their own business.  It is also important to remember that all companies were a start up at one point – from your corner store to the giants like Microsoft and Apple.  Research proves that not every start-up succeeds, in fact, most will fail before their first year.  There are many reasons for this, and this could be due to the fact that there are many stages to a start-up company, and stumbling at any of these stages can lead to failure.  It is important to understand what makes a start-up company succeed at all its hurdles to become successful.  It is even important to define success.  For most start-ups this would mean becoming their own independently functioning company or to be bought out for a hefty profit by a larger company.  The idea of making a hefty profit by living your dream is extremely important, and you can even think of start-ups as the new craze.  That’s why studying them is so important – they are very popular, but things have changed a lot since their inception. Starting the Startups Beginning a start-up company used to be difficult, but now facilities and information is widely available, and it is much easier.  But that means it is much easier to fail, also.  Previously to start your own company, everything was planned and organized, resources were ensured and backed up before beginning; even the idea of starting your own business was a big thing.  Now anybody can do it, and the steps are simple and outlines everywhere – you can get online software and easily outsource , cloud source, or crowdsource a lot of your material.  But without the type of planning previously required, things can often go badly. New Products – New Ideas – New World There are so many fantastic new products, but they don’t reach success all the time.  I find start-up companies very interesting, and whenever I meet someone who is interested in the subject or already starting their own company, I always ask what they are doing, their plans, goals, market, etc.  I am sorry to say that in most cases, they cannot answer my questions.  It is true that many fantastic ideas fail because of bad decisions.  These bad decisions were not made intentionally, but people were simply unaware of what they should be doing.  This will always lead to failure.  But I am happy to say that all these issues can be gone because Pluralsight is now offering a course all about start-ups by Stephen Forte.  Stephen is a start up leader.  He has successfully started many companies and most are still going strong, or have gone on to even bigger and better things. Beginning Course on Startup I have always thought start-ups are a fascinating subject, and decided to take his course, but it is three hours long.  This would be hard to fit into my busy work day all at once, so I decided to do half of his course before my daughter wakes up, and the other half after she goes to sleep.  The course is divided into six modules, so this would be easy to do.  I began the first chapter early in the morning, at 5 am.  Stephen jumped right into the middle of the subject in the very first module – designing your business plan.  The first question you will have to answer to yourself, to others, and to investors is: What is your product and when will we be able to see it?  So a very important concept is a “minimal viable product.”  This means setting goals for yourself and your product.  We all have large dreams, but your minimal viable product doesn’t have to be your final vision at the very first.  For example: Apple is a giant company, but it is still evolving.  Steve Jobs didn’t envision the iPhone 6 at the very beginning.  He had to start at the first iPhone and do his market research, and the idea evolved into the technology you see now.  So for yourself, you should decide a beginning and stop point.  Do your market research.  Determine who you want to reach, what audience you want for your product.  You can have a great idea that simply will not work in the market, do need, bottlenecks, lack of resources, or competition.  There is a lot of research that needs to be done before you even write a business plan, and Stephen covers it in the very first chapter. The Team – Unique Key to Success After jumping right into the subject in the very first module, I wondered what Stephen could have in store for me for the rest of the course.  Chapter number two is building a team.  Having a team is important regardless of what your startup is.  You can be a true visionary with endless ideas and energy, but one person can still not do everything.  It is important to decide from the very beginning if you will have cofounders, team leaders, and how many employees you’ll need.  Even more important, you’ll need to decide what kind of team you want – what personalities, skills, and type of energy you want each of your employees to bring.  Do you want to have an A+ team with a B- idea, or do you have a B- idea that needs an A+ team to sell it?  Stephen asks all the hard questions!  I was especially impressed by his insight on developing.  You have to decide if you need developers, how many, and what their skills should be. I found this insight extremely useful for everyday usage, not just for start-up companies.  I would apply this kind of information in management at any position.  An amazing team will build an amazing product – and that doesn’t matter if you’re a start-up company or a small team working for a much larger business. Customer Development – The Ultimate Obective Chapter three was about customer development. According to Stephen, there are four different steps to develop a customer base.  The first question to ask yourself is if you are envisioning a large customer base buying a few products each, or a small, dedicated base that buys a lot of your product – quantity vs. Quality.  He also discusses how to earn, retain, and get more customers.  He also says that each customer should be placed in a different role – some will be like investors, who regularly spend with you and invest their money in your business.  It is then your job to take that investment and turn it into a better product in the future.  You need to deal with their money properly – think of it is as theirs as investors, not yours as profit.  At the end of this module I felt that only Stephen could provide this kind of insight, and then he listed all the resources he took his information from.  I have never seen a group of people so passionate about their customers. It was indeed a long day for me. In tomorrow’s part 2 we will discuss rest of the three module and also will see a quick video of the Practices for Software Startup Pluralsight Course. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Best Practices, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • SSIS Lookup component tuning tips

    - by jamiet
    Yesterday evening I attended a London meeting of the UK SQL Server User Group at Microsoft’s offices in London Victoria. As usual it was both a fun and informative evening and in particular there seemed to be a few questions arising about tuning the SSIS Lookup component; I rattled off some comments and figured it would be prudent to drop some of them into a dedicated blog post, hence the one you are reading right now. Scene setting A popular pattern in SSIS is to use a Lookup component to determine whether a record in the pipeline already exists in the intended destination table or not and I cover this pattern in my 2006 blog post Checking if a row exists and if it does, has it changed? (note to self: must rewrite that blog post for SSIS2008). Fundamentally the SSIS lookup component (when using FullCache option) sucks some data out of a database and holds it in memory so that it can be compared to data in the pipeline. One of the big benefits of using SSIS dataflows is that they process data one buffer at a time; that means that not all of the data from your source exists in the dataflow at the same time and is why a SSIS dataflow can process data volumes that far exceed the available memory. However, that only applies to data in the pipeline; for reasons that are hopefully obvious ALL of the data in the lookup set must exist in the memory cache for the duration of the dataflow’s execution which means that any memory used by the lookup cache will not be available to be used as a pipeline buffer. Moreover, there’s an obvious correlation between the amount of data in the lookup cache and the time it takes to charge that cache; the more data you have then the longer it will take to charge and the longer you have to wait until the dataflow actually starts to do anything. For these reasons your goal is simple: ensure that the lookup cache contains as little data as possible. General tips Here is a simple tick list you can follow in order to tune your lookups: Use a SQL statement to charge your cache, don’t just pick a table from the dropdown list made available to you. (Read why in SELECT *... or select from a dropdown in an OLE DB Source component?) Only pick the columns that you need, ignore everything else Make the database columns that your cache is populated from as narrow as possible. If a column is defined as VARCHAR(20) then SSIS will allocate 20 bytes for every value in that column – that is a big waste if the actual values are significantly less than 20 characters in length. Do you need DT_WSTR typed columns or will DT_STR suffice? DT_WSTR uses twice the amount of space to hold values that can be stored using a DT_STR so if you can use DT_STR, consider doing so. Same principle goes for the numerical datatypes DT_I2/DT_I4/DT_I8. Only populate the cache with data that you KNOW you will need. In other words, think about your WHERE clause! Thinking outside the box It is tempting to build a large monolithic dataflow that does many things, one of which is a Lookup. Often though you can make better use of your available resources by, well, mixing things up a little and here are a few ideas to get your creative juices flowing: There is no rule that says everything has to happen in a single dataflow. If you have some particularly resource intensive lookups then consider putting that lookup into a dataflow all of its own and using raw files to pass the pipeline data in and out of that dataflow. Know your data. If you think, for example, that the majority of your incoming rows will match with only a small subset of your lookup data then consider chaining multiple lookup components together; the first would use a FullCache containing that data subset and the remaining data that doesn’t find a match could be passed to a second lookup that perhaps uses a NoCache lookup thus negating the need to pull all of that least-used lookup data into memory. Do you need to process all of your incoming data all at once? If you can process different partitions of your data separately then you can partition your lookup cache as well. For example, if you are using a lookup to convert a location into a [LocationId] then why not process your data one region at a time? This will mean your lookup cache only has to contain data for the location that you are currently processing and with the ability of the Lookup in SSIS2008 and beyond to charge the cache using a dynamically built SQL statement you’ll be able to achieve it using the same dataflow and simply loop over it using a ForEach loop. Taking the previous data partitioning idea further … a dataflow can contain more than one data path so why not split your data using a conditional split component and, again, charge your lookup caches with only the data that they need for that partition. Lookups have two uses: to (1) find a matching row from the lookup set and (2) put attributes from that matching row into the pipeline. Ask yourself, do you need to do these two things at the same time? After all once you have the key column(s) from your lookup set then you can use that key to get the rest of attributes further downstream, perhaps even in another dataflow. Are you using the same lookup data set multiple times? If so, consider the file caching option in SSIS 2008 and beyond. Above all, experiment and be creative with different combinations. You may be surprised at what works. Final  thoughts If you want to know more about how the Lookup component differs in SSIS2008 from SSIS2005 then I have a dedicated blog post about that at Lookup component gets a makeover. I am on a mini-crusade at the moment to get a BULK MERGE feature into the database engine, the thinking being that if the database engine can quickly merge massive amounts of data in a similar manner to how it can insert massive amounts using BULK INSERT then that’s a lot of work that wouldn’t have to be done in the SSIS pipeline. If you think that is a good idea then go and vote for BULK MERGE on Connect. If you have any other tips to share then please stick them in the comments. Hope this helps! @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Dynamic Types and DynamicObject References in C#

    - by Rick Strahl
    I've been working a bit with C# custom dynamic types for several customers recently and I've seen some confusion in understanding how dynamic types are referenced. This discussion specifically centers around types that implement IDynamicMetaObjectProvider or subclass from DynamicObject as opposed to arbitrary type casts of standard .NET types. IDynamicMetaObjectProvider types  are treated special when they are cast to the dynamic type. Assume for a second that I've created my own implementation of a custom dynamic type called DynamicFoo which is about as simple of a dynamic class that I can think of:public class DynamicFoo : DynamicObject { Dictionary<string, object> properties = new Dictionary<string, object>(); public string Bar { get; set; } public DateTime Entered { get; set; } public override bool TryGetMember(GetMemberBinder binder, out object result) { result = null; if (!properties.ContainsKey(binder.Name)) return false; result = properties[binder.Name]; return true; } public override bool TrySetMember(SetMemberBinder binder, object value) { properties[binder.Name] = value; return true; } } This class has an internal dictionary member and I'm exposing this dictionary member through a dynamic by implementing DynamicObject. This implementation exposes the properties dictionary so the dictionary keys can be referenced like properties (foo.NewProperty = "Cool!"). I override TryGetMember() and TrySetMember() which are fired at runtime every time you access a 'property' on a dynamic instance of this DynamicFoo type. Strong Typing and Dynamic Casting I now can instantiate and use DynamicFoo in a couple of different ways: Strong TypingDynamicFoo fooExplicit = new DynamicFoo(); var fooVar = new DynamicFoo(); These two commands are essentially identical and use strong typing. The compiler generates identical code for both of them. The var statement is merely a compiler directive to infer the type of fooVar at compile time and so the type of fooExplicit is DynamicFoo, just like fooExplicit. This is very static - nothing dynamic about it - and it completely ignores the IDynamicMetaObjectProvider implementation of my class above as it's never used. Using either of these I can access the native properties:DynamicFoo fooExplicit = new DynamicFoo();// static typing assignmentsfooVar.Bar = "Barred!"; fooExplicit.Entered = DateTime.Now; // echo back static values Console.WriteLine(fooVar.Bar); Console.WriteLine(fooExplicit.Entered); but I have no access whatsoever to the properties dictionary. Basically this creates a strongly typed instance of the type with access only to the strongly typed interface. You get no dynamic behavior at all. The IDynamicMetaObjectProvider features don't kick in until you cast the type to dynamic. If I try to access a non-existing property on fooExplicit I get a compilation error that tells me that the property doesn't exist. Again, it's clearly and utterly non-dynamic. Dynamicdynamic fooDynamic = new DynamicFoo(); fooDynamic on the other hand is created as a dynamic type and it's a completely different beast. I can also create a dynamic by simply casting any type to dynamic like this:DynamicFoo fooExplicit = new DynamicFoo(); dynamic fooDynamic = fooExplicit; Note that dynamic typically doesn't require an explicit cast as the compiler automatically performs the cast so there's no need to use as dynamic. Dynamic functionality works at runtime and allows for the dynamic wrapper to look up and call members dynamically. A dynamic type will look for members to access or call in two places: Using the strongly typed members of the object Using theIDynamicMetaObjectProvider Interface methods to access members So rather than statically linking and calling a method or retrieving a property, the dynamic type looks up - at runtime  - where the value actually comes from. It's essentially late-binding which allows runtime determination what action to take when a member is accessed at runtime *if* the member you are accessing does not exist on the object. Class members are checked first before IDynamicMetaObjectProvider interface methods are kick in. All of the following works with the dynamic type:dynamic fooDynamic = new DynamicFoo(); // dynamic typing assignments fooDynamic.NewProperty = "Something new!"; fooDynamic.LastAccess = DateTime.Now; // dynamic assigning static properties fooDynamic.Bar = "dynamic barred"; fooDynamic.Entered = DateTime.Now; // echo back dynamic values Console.WriteLine(fooDynamic.NewProperty); Console.WriteLine(fooDynamic.LastAccess); Console.WriteLine(fooDynamic.Bar); Console.WriteLine(fooDynamic.Entered); The dynamic type can access the native class properties (Bar and Entered) and create and read new ones (NewProperty,LastAccess) all using a single type instance which is pretty cool. As you can see it's pretty easy to create an extensible type this way that can dynamically add members at runtime dynamically. The Alter Ego of IDynamicObject The key point here is that all three statements - explicit, var and dynamic - declare a new DynamicFoo(), but the dynamic declaration results in completely different behavior than the first two simply because the type has been cast to dynamic. Dynamic binding means that the type loses its typical strong typing, compile time features. You can see this easily in the Visual Studio code editor. As soon as you assign a value to a dynamic you lose Intellisense and you see which means there's no Intellisense and no compiler type checking on any members you apply to this instance. If you're new to the dynamic type it might seem really confusing that a single type can behave differently depending on how it is cast, but that's exactly what happens when you use a type that implements IDynamicMetaObjectProvider. Declare the type as its strong type name and you only get to access the native instance members of the type. Declare or cast it to dynamic and you get dynamic behavior which accesses native members plus it uses IDynamicMetaObjectProvider implementation to handle any missing member definitions by running custom code. You can easily cast objects back and forth between dynamic and the original type:dynamic fooDynamic = new DynamicFoo(); fooDynamic.NewProperty = "New Property Value"; DynamicFoo foo = fooDynamic; foo.Bar = "Barred"; Here the code starts out with a dynamic cast and a dynamic assignment. The code then casts back the value to the DynamicFoo. Notice that when casting from dynamic to DynamicFoo and back we typically do not have to specify the cast explicitly - the compiler can induce the type so I don't need to specify as dynamic or as DynamicFoo. Moral of the Story This easy interchange between dynamic and the underlying type is actually super useful, because it allows you to create extensible objects that can expose non-member data stores and expose them as an object interface. You can create an object that hosts a number of strongly typed properties and then cast the object to dynamic and add additional dynamic properties to the same type at runtime. You can easily switch back and forth between the strongly typed instance to access the well-known strongly typed properties and to dynamic for the dynamic properties added at runtime. Keep in mind that dynamic object access has quite a bit of overhead and is definitely slower than strongly typed binding, so if you're accessing the strongly typed parts of your objects you definitely want to use a strongly typed reference. Reserve dynamic for the dynamic members to optimize your code. The real beauty of dynamic is that with very little effort you can build expandable objects or objects that expose different data stores to an object interface. I'll have more on this in my next post when I create a customized and extensible Expando object based on DynamicObject.© Rick Strahl, West Wind Technologies, 2005-2012Posted in CSharp  .NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Session memory – who’s this guy named Max and what’s he doing with my memory?

    - by extended_events
    SQL Server MVP Jonathan Kehayias (blog) emailed me a question last week when he noticed that the total memory used by the buffers for an event session was larger than the value he specified for the MAX_MEMORY option in the CREATE EVENT SESSION DDL. The answer here seems like an excellent subject for me to kick-off my new “401 – Internals” tag that identifies posts where I pull back the curtains a bit and let you peek into what’s going on inside the extended events engine. In a previous post (Option Trading: Getting the most out of the event session options) I explained that we use a set of buffers to store the event data before  we write the event data to asynchronous targets. The MAX_MEMORY along with the MEMORY_PARTITION_MODE defines how big each buffer will be. Theoretically, that means that I can predict the size of each buffer using the following formula: max memory / # of buffers = buffer size If it was that simple I wouldn’t be writing this post. I’ll take “boundary” for 64K Alex For a number of reasons that are beyond the scope of this blog, we create event buffers in 64K chunks. The result of this is that the buffer size indicated by the formula above is rounded up to the next 64K boundary and that is the size used to create the buffers. If you think visually, this means that the graph of your max_memory option compared to the actual buffer size that results will look like a set of stairs rather than a smooth line. You can see this behavior by looking at the output of dm_xe_sessions, specifically the fields related to the buffer sizes, over a range of different memory inputs: Note: This test was run on a 2 core machine using per_cpu partitioning which results in 5 buffers. (Seem my previous post referenced above for the math behind buffer count.) input_memory_kb total_regular_buffers regular_buffer_size total_buffer_size 637 5 130867 654335 638 5 130867 654335 639 5 130867 654335 640 5 196403 982015 641 5 196403 982015 642 5 196403 982015 This is just a segment of the results that shows one of the “jumps” between the buffer boundary at 639 KB and 640 KB. You can verify the size boundary by doing the math on the regular_buffer_size field, which is returned in bytes: 196403 – 130867 = 65536 bytes 65536 / 1024 = 64 KB The relationship between the input for max_memory and when the regular_buffer_size is going to jump from one 64K boundary to the next is going to change based on the number of buffers being created. The number of buffers is dependent on the partition mode you choose. If you choose any partition mode other than NONE, the number of buffers will depend on your hardware configuration. (Again, see the earlier post referenced above.) With the default partition mode of none, you always get three buffers, regardless of machine configuration, so I generated a “range table” for max_memory settings between 1 KB and 4096 KB as an example. start_memory_range_kb end_memory_range_kb total_regular_buffers regular_buffer_size total_buffer_size 1 191 NULL NULL NULL 192 383 3 130867 392601 384 575 3 196403 589209 576 767 3 261939 785817 768 959 3 327475 982425 960 1151 3 393011 1179033 1152 1343 3 458547 1375641 1344 1535 3 524083 1572249 1536 1727 3 589619 1768857 1728 1919 3 655155 1965465 1920 2111 3 720691 2162073 2112 2303 3 786227 2358681 2304 2495 3 851763 2555289 2496 2687 3 917299 2751897 2688 2879 3 982835 2948505 2880 3071 3 1048371 3145113 3072 3263 3 1113907 3341721 3264 3455 3 1179443 3538329 3456 3647 3 1244979 3734937 3648 3839 3 1310515 3931545 3840 4031 3 1376051 4128153 4032 4096 3 1441587 4324761 As you can see, there are 21 “steps” within this range and max_memory values below 192 KB fall below the 64K per buffer limit so they generate an error when you attempt to specify them. Max approximates True as memory approaches 64K The upshot of this is that the max_memory option does not imply a contract for the maximum memory that will be used for the session buffers (Those of you who read Take it to the Max (and beyond) know that max_memory is really only referring to the event session buffer memory.) but is more of an estimate of total buffer size to the nearest higher multiple of 64K times the number of buffers you have. The maximum delta between your initial max_memory setting and the true total buffer size occurs right after you break through a 64K boundary, for example if you set max_memory = 576 KB (see the green line in the table), your actual buffer size will be closer to 767 KB in a non-partitioned event session. You get “stepped up” for every 191 KB block of initial max_memory which isn’t likely to cause a problem for most machines. Things get more interesting when you consider a partitioned event session on a computer that has a large number of logical CPUs or NUMA nodes. Since each buffer gets “stepped up” when you break a boundary, the delta can get much larger because it’s multiplied by the number of buffers. For example, a machine with 64 logical CPUs will have 160 buffers using per_cpu partitioning or if you have 8 NUMA nodes configured on that machine you would have 24 buffers when using per_node. If you’ve just broken through a 64K boundary and get “stepped up” to the next buffer size you’ll end up with total buffer size approximately 10240 KB and 1536 KB respectively (64K * # of buffers) larger than max_memory value you might think you’re getting. Using per_cpu partitioning on large machine has the most impact because of the large number of buffers created. If the amount of memory being used by your system within these ranges is important to you then this is something worth paying attention to and considering when you configure your event sessions. The DMV dm_xe_sessions is the tool to use to identify the exact buffer size for your sessions. In addition to the regular buffers (read: event session buffers) you’ll also see the details for large buffers if you have configured MAX_EVENT_SIZE. The “buffer steps” for any given hardware configuration should be static within each partition mode so if you want to have a handy reference available when you configure your event sessions you can use the following code to generate a range table similar to the one above that is applicable for your specific machine and chosen partition mode. DECLARE @buf_size_output table (input_memory_kb bigint, total_regular_buffers bigint, regular_buffer_size bigint, total_buffer_size bigint) DECLARE @buf_size int, @part_mode varchar(8) SET @buf_size = 1 -- Set to the begining of your max_memory range (KB) SET @part_mode = 'per_cpu' -- Set to the partition mode for the table you want to generate WHILE @buf_size <= 4096 -- Set to the end of your max_memory range (KB) BEGIN     BEGIN TRY         IF EXISTS (SELECT * from sys.server_event_sessions WHERE name = 'buffer_size_test')             DROP EVENT SESSION buffer_size_test ON SERVER         DECLARE @session nvarchar(max)         SET @session = 'create event session buffer_size_test on server                         add event sql_statement_completed                         add target ring_buffer                         with (max_memory = ' + CAST(@buf_size as nvarchar(4)) + ' KB, memory_partition_mode = ' + @part_mode + ')'         EXEC sp_executesql @session         SET @session = 'alter event session buffer_size_test on server                         state = start'         EXEC sp_executesql @session         INSERT @buf_size_output (input_memory_kb, total_regular_buffers, regular_buffer_size, total_buffer_size)             SELECT @buf_size, total_regular_buffers, regular_buffer_size, total_buffer_size FROM sys.dm_xe_sessions WHERE name = 'buffer_size_test'     END TRY     BEGIN CATCH         INSERT @buf_size_output (input_memory_kb)             SELECT @buf_size     END CATCH     SET @buf_size = @buf_size + 1 END DROP EVENT SESSION buffer_size_test ON SERVER SELECT MIN(input_memory_kb) start_memory_range_kb, MAX(input_memory_kb) end_memory_range_kb, total_regular_buffers, regular_buffer_size, total_buffer_size from @buf_size_output group by total_regular_buffers, regular_buffer_size, total_buffer_size Thanks to Jonathan for an interesting question and a chance to explore some of the details of Extended Event internals. - Mike

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  • The Partner Perspective from Oracle OpenWorld 2012 - IDC’s Darren Bibby report

    - by Richard Lefebvre
    Below is IDC’s Darren Bibby report on ‘The Partner Perspective from Oracle OpenWorld 2012’. If you missed the 2012 edition, I trust this will give you the willingness to attend next year one! October 26, 2012 I attended my fourth Oracle OpenWorld earlier in October. I always go in with the lens of, "What's in it for partners this year?" Although it's primarily thought of as a customer event - and yes, the bulk of the almost 50,000 attendees are customers - this year's conference was clearly the largest and most important partner event Oracle has ever run. Oracle PartnerNetwork (OPN) Exchange There were more partner attendees than ever, with Oracle citing somewhere around 5000. But the format for partners this year was different. And it was better. Traditionally, Oracle hosts a one-day only Partner Forum on the Sunday before the customer-focused conference begins. This year, the partner content still began on the Sunday, but the worldwide alliances and channels group created an exclusive track throughout the week, just for partners. It featured content specifically targeted towards partners, and was anchored at a nearby hotel. This was a great move for Oracle. The Oracle PartnerNetwork (OPN) team has been in a tricky position for years in that they have enough partners that they need a landmark event in the year, but perhaps not enough to justify a separate, worldwide, large, partner-only event. Coinciding a four day event with Oracle OpenWorld, where anybody who's anybody in the Oracle world attends anyway, is a good solution. The channels leadership team can build from this success for an even better conference next year. It's expected that they will follow a similar strategy. Cloud Announcements for Partners As for the content, it was primarily about the Cloud. For customers, for VARs, for ISVs, for everyone. There were five key Cloud related announcements for partners at the event: Cloud Builder Specialization. This is one of the first broader Specializations that isn't focused on one unique product. It is a designation for partners that offer design and implementation services for private cloud solutions. As such, it will surely be something that nearly every partner will consider, and many will pursue. New Specializations for Cloud Services. Unlike the broad, almost "strategy-level" Specialization above, there are a group of new product-based "merit badges" for many of the new Cloud offerings. Think about a Specialization for the Cloud version of HCM, for instance. Each of these particular specializations will also have Rapid Start implementation methodologies that allow a partner to offer a fixed scope and fixed price bid to customers. Based on the learnings from Oracle Consulting, this means a partner might be able to deliver Cloud HCM in six weeks for a fixed price. In the end, this means more consistent experiences for Oracle customers. Cloud Resale Program. For those partners who achieve one of these Cloud Specializations, it will mean they can actually resell the subscription-based Cloud product. This is important because it has been somewhat of a rarity in the emerging Cloud channel for partners to be able to "take the paper", take the revenue, do the billing, be first line of support etc. This is an important step for Oracle and one the partners will be happy to see. Cloud Referral Program. For those partners who are not as engaged with these specific Cloud products that the Specializations revolve around, there is a new referral program that provides an incentive to recommend Oracle Cloud products. This one-two punch of referral and resale programs is similar in many ways to other vendors who allow more committed partners to resell, while more casual partners can collect fees. It's the model that seems to work. The key to allow a company to resell a subscription product - something that is inherently delivered directly between the vendor and customer - is trust. Achieving a specialization is a good bar to have to meet. Platform as a Service for ISVs. Leveraging some of the overall announcements made by CEO Larry Ellison around a cloud version of its famous database, Oracle also outlined a new ability for ISVs to build cloud services on its new PaaS offering. Details were less available for this announcement, though it's an expected and fitting play for ISVs comfortable with Oracle technology who can now more easily build out cloud applications. There wasn't much talk of an app store to go along with this, but surely it's in the works. Specializations And "The Gap" Coming back to Specializations, Oracle PartnerNetwork (OPN) has 4600 partners worldwide that hold 20,000 Specializations. These are impressive numbers just three years into the new OPN framework. The actual number of Specializations has also grown significantly, up to 111 today and soon around 125 or so with the new Cloud designations. Oracle may need to look at grouping some of these and creating higher level, broader designations that partners could achieve by earning several Specializations in that group. At 125 and growing, this is a lot. On the top of the pyramid, Hitachi Ltd. successfully became the eleventh partner to make it to the highly prestigious Diamond level. Partner programs partially exist in order to recognize capable partners. And it's more than abundantly clear that the Diamond level does this. But I think Oracle has a gap. Specializations show capability in a very specific product area, and all sizes of partners can achieve these. The next level at which to show a level of expertise is the Advanced Specialization. However, this is a massive step up from the regular Specialization. The advanced level requires 50 people to have certification in that particular product area. Most other industry programs have similar higher level statuses, but none are even close to that number. Whereas a customer who sees an Oracle partner with an advanced specialization can be very sure of capability, there is a gap in that there are hundreds or even thousands of 20-50 person solution providers who are top notch in their area of expertise. They will never get to Advanced due to numbers alone. These boutique partners don't really have a way of showing off their talents in the current program. Advanced may not need to be so high to really show that a company has deep expertise. Overall it was a very successful Oracle OpenWorld for Oracle partners of all sizes. There was progress made on making it a bigger and more relevant event. And also on catching up and maybe even leading in some cases with cloud opportunities for partners.

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  • Refreshing Your PC Won’t Help: Why Bloatware is Still a Problem on Windows 8

    - by Chris Hoffman
    Bloatware is still a big problem on new Windows 8 and 8.1 PCs. Some websites will tell you that you can easily get rid of manufacturer-installed bloatware with Windows 8′s Reset feature, but they’re generally wrong. This junk software often turns the process of powering on your new PC from what could be a delightful experience into a tedious slog, forcing you to spend hours cleaning up your new PC before you can enjoy it. Why Refreshing Your PC (Probably) Won’t Help Manufacturers install software along with Windows on their new PCs. In addition to hardware drivers that allow the PC’s hardware to work properly, they install more questionable things like trial antivirus software and other nagware. Much of this software runs at boot, cluttering the system tray and slowing down boot times, often dramatically. Software companies pay computer manufacturers to include this stuff. It’s installed to make the PC manufacturer money at the cost of making the Windows computer worse for actual users. Windows 8 includes “Refresh Your PC” and “Reset Your PC” features that allow Windows users to quickly get their computers back to a fresh state. It’s essentially a quick, streamlined way of reinstalling Windows.  If you install Windows 8 or 8.1 yourself, the Refresh operation will give your PC a clean Windows system without any additional third-party software. However, Microsoft allows computer manufacturers to customize their Refresh images. In other words, most computer manufacturers will build their drivers, bloatware, and other system customizations into the Refresh image. When you Refresh your computer, you’ll just get back to the factory-provided system complete with bloatware. It’s possible that some computer manufacturers aren’t building bloatware into their refresh images in this way. It’s also possible that, when Windows 8 came out, some computer manufacturer didn’t realize they could do this and that refreshing a new PC would strip the bloatware. However, on most Windows 8 and 8.1 PCs, you’ll probably see bloatware come back when you refresh your PC. It’s easy to understand how PC manufacturers do this. You can create your own Refresh images on Windows 8 and 8.1 with just a simple command, replacing Microsoft’s image with a customized one. Manufacturers can install their own refresh images in the same way. Microsoft doesn’t lock down the Refresh feature. Desktop Bloatware is Still Around, Even on Tablets! Not only is typical Windows desktop bloatware not gone, it has tagged along with Windows as it moves to new form factors. Every Windows tablet currently on the market — aside from Microsoft’s own Surface and Surface 2 tablets — runs on a standard Intel x86 chip. This means that every Windows 8 and 8.1 tablet you see in stores has a full desktop with the capability to run desktop software. Even if that tablet doesn’t come with a keyboard, it’s likely that the manufacturer has preinstalled bloatware on the tablet’s desktop. Yes, that means that your Windows tablet will be slower to boot and have less memory because junk and nagging software will be on its desktop and in its system tray. Microsoft considers tablets to be PCs, and PC manufacturers love installing their bloatware. If you pick up a Windows tablet, don’t be surprised if you have to deal with desktop bloatware on it. Microsoft Surfaces and Signature PCs Microsoft is now selling their own Surface PCs that they built themselves — they’re now a “devices and services” company after all, not a software company. One of the nice things about Microsoft’s Surface PCs is that they’re free of the typical bloatware. Microsoft won’t take money from Norton to include nagging software that worsens the experience. If you pick up a Surface device that provides Windows 8.1 and 8 as Microsoft intended it — or install a fresh Windows 8.1 or 8 system — you won’t see any bloatware. Microsoft is also continuing their Signature program. New PCs purchased from Microsoft’s official stores are considered “Signature PCs” and don’t have the typical bloatware. For example, the same laptop could be full of bloatware in a traditional computer store and clean, without the nasty bloatware when purchased from a Microsoft Store. Microsoft will also continue to charge you $99 if you want them to remove your computer’s bloatware for you — that’s the more questionable part of the Signature program. Windows 8 App Bloatware is an Improvement There’s a new type of bloatware on new Windows 8 systems, which is thankfully less harmful. This is bloatware in the form of included “Windows 8-style”, “Store-style”, or “Modern” apps in the new, tiled interface. For example, Amazon may pay a computer manufacturer to include the Amazon Kindle app from the Windows Store. (The manufacturer may also just receive a cut of book sales for including it. We’re not sure how the revenue sharing works — but it’s clear PC manufacturers are getting money from Amazon.) The manufacturer will then install the Amazon Kindle app from the Windows Store by default. This included software is technically some amount of clutter, but it doesn’t cause the problems older types of bloatware does. It won’t automatically load and delay your computer’s startup process, clutter your system tray, or take up memory while you’re using your computer. For this reason, a shift to including new-style apps as bloatware is a definite improvement over older styles of bloatware. Unfortunately, this type of bloatware has not replaced traditional desktop bloatware, and new Windows PCs will generally have both. Windows RT is Immune to Typical Bloatware, But… Microsoft’s Windows RT can’t run Microsoft desktop software, so it’s immune to traditional bloatware. Just as you can’t install your own desktop programs on it, the Windows RT device’s manufacturer can’t install their own desktop bloatware. While Windows RT could be an antidote to bloatware, this advantage comes at the cost of being able to install any type of desktop software at all. Windows RT has also seemingly failed — while a variety of manufacturers came out with their own Windows RT devices when Windows 8 was first released, they’ve all since been withdrawn from the market. Manufacturers who created Windows RT devices have criticized it in the media and stated they have no plans to produce any future Windows RT devices. The only Windows RT devices still on the market are Microsoft’s Surface (originally named Surface RT) and Surface 2. Nokia is also coming out with their own Windows RT tablet, but they’re in the process of being purchased by Microsoft. In other words, Windows RT just isn’t a factor when it comes to bloatware — you wouldn’t get a Windows RT device unless you purchased a Surface, but those wouldn’t come with bloatware anyway. Removing Bloatware or Reinstalling Windows 8.1 While bloatware is still a problem on new Windows systems and the Refresh option probably won’t help you, you can still eliminate bloatware in the traditional way. Bloatware can be uninstalled from the Windows Control Panel or with a dedicated removal tool like PC Decrapifier, which tries to automatically uninstall the junk for you. You can also do what Windows geeks have always tended to do with new computers — reinstall Windows 8 or 8.1 from scratch with installation media from Microsoft. You’ll get a clean Windows system and you can install only the hardware drivers and other software you need. Unfortunately, bloatware is still a big problem for Windows PCs. Windows 8 tries to do some things to address bloatware, but it ultimately comes up short. Most Windows PCs sold in most stores to most people will still have the typical bloatware slowing down the boot process, wasting memory, and adding clutter. Image Credit: LG on Flickr, Intel Free Press on Flickr, Wilson Hui on Flickr, Intel Free Press on Flickr, Vernon Chan on Flickr     

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  • Community Conversation

    - by ultan o'broin
    Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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  • Software Architecture: Quality Attributes

    Quality is what all software engineers should strive for when building a new system or adding new functionality. Dictonary.com ambiguously defines quality as a grade of excellence. Unfortunately, quality must be defined within the context of a situation in that each engineer must extract quality attributes from a project’s requirements. Because quality is defined by project requirements the meaning of quality is constantly changing base on the project. Software architecture factors that indicate the relevance and effectiveness The relevance and effectiveness of architecture can vary based on the context in which it was conceived and the quality attributes that are required to meet. Typically when evaluating architecture for a specific system regarding relevance and effectiveness the following questions should be asked.   Architectural relevance and effectiveness questions: Does the architectural concept meet the needs of the system for which it was designed? Out of the competing architectures for a system, which one is the most suitable? If we look at the first question regarding meeting the needs of a system for which it was designed. A system that answers yes to this question must meet all of its quality goals. This means that it consistently meets or exceeds performance goals for the system. In addition, the system meets all the other required system attributers based on the systems requirements. The suitability of a system is based on several factors. In order for a project to be suitable the necessary resources must be available to complete the task. Standard Project Resources: Money Trained Staff Time Life cycle factors that affect the system and design The development life cycle used on a project can drastically affect how a system’s architecture is created as well as influence its design. In the case of using the software development life cycle (SDLC) each phase must be completed before the next can begin.  This waterfall approach does not allow for changes in a system’s architecture after that phase is completed. This can lead to major system issues when the architecture for the system is not as optimal because of missed quality attributes. This can occur when a project has poor requirements and makes misguided architectural decisions to name a few examples. Once the architectural phase is complete the concepts established in this phase must move on to the design phase that is bound to use the concepts and guidelines defined in the previous phase regardless of any missing quality attributes needed for the project. If any issues arise during this phase regarding the selected architectural concepts they cannot be corrected during the current project. This directly has an effect on the design of a system because the proper qualities required for the project where not used when the architectural concepts were approved. When this is identified nothing can be done to fix the architectural issues and system design must use the existing architectural concepts regardless of its missing quality properties because the architectural concepts for the project cannot be altered. The decisions made in the design phase then preceded to fall down to the implementation phase where the actual system is coded based on the approved architectural concepts established in the architecture phase regardless of its architectural quality. Conversely projects using more of an iterative or agile methodology to implement a system has more flexibility to correct architectural decisions based on missing quality attributes. This is due to each phase of the SDLC is executed more than once so any issues identified in architecture of a system can be corrected in the next architectural phase. Subsequently the corresponding changes will then be adjusted in the following design phase so that when the project is completed the optimal architectural and design decision are applied to the solution. Architecture factors that indicate functional suitability Systems that have function shortcomings do not have the proper functionality based on the project’s driving quality attributes. What this means in English is that the system does not live up to what is required of it by the stakeholders as identified by the missing quality attributes and requirements. One way to prevent functional shortcomings is to test the project’s architecture, design, and implementation against the project’s driving quality attributes to ensure that none of the attributes were missed in any of the phases. Another way to ensure a system has functional suitability is to certify that all its requirements are fully articulated so that there is no chance for misconceptions or misinterpretations by all stakeholders. This will help prevent any issues regarding interpreting the system requirements during the initial architectural concept phase, design phase and implementation phase. Consider the applicability of other architectural models When considering an architectural model for a project is also important to consider other alternative architectural models to ensure that the model that is selected will meet the systems required functionality and high quality attributes. Recently I can remember talking about a project that I was working on and a coworker suggested a different architectural approach that I had never considered. This new model will allow for the same functionally that is offered by the existing model but will allow for a higher quality project because it fulfills more quality attributes. It is always important to seek alternatives prior to committing to an architectural model. Factors used to identify high-risk components A high risk component can be defined as a component that fulfills 2 or more quality attributes for a system. An example of this can be seen in a web application that utilizes a remote database. One high-risk component in this system is the TCIP component because it allows for HTTP connections to handle by a web server and as well as allows for the server to also connect to a remote database server so that it can import data into the system. This component allows for the assurance of data quality attribute and the accessibility quality attribute because the system is available on the network. If for some reason the TCIP component was to fail the web application would fail on two quality attributes accessibility and data assurance in that the web site is not accessible and data cannot be update as needed. Summary As stated previously, quality is what all software engineers should strive for when building a new system or adding new functionality. The quality of a system can be directly determined by how closely it is implemented when compared to its desired quality attributes. One way to insure a higher quality system is to enforce that all project requirements are fully articulated so that no assumptions or misunderstandings can be made by any of the stakeholders. By doing this a system has a better chance of becoming a high quality system based on its quality attributes

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  • SQL SERVER – Introduction to SQL Server 2014 In-Memory OLTP

    - by Pinal Dave
    In SQL Server 2014 Microsoft has introduced a new database engine component called In-Memory OLTP aka project “Hekaton” which is fully integrated into the SQL Server Database Engine. It is optimized for OLTP workloads accessing memory resident data. In-memory OLTP helps us create memory optimized tables which in turn offer significant performance improvement for our typical OLTP workload. The main objective of memory optimized table is to ensure that highly transactional tables could live in memory and remain in memory forever without even losing out a single record. The most significant part is that it still supports majority of our Transact-SQL statement. Transact-SQL stored procedures can be compiled to machine code for further performance improvements on memory-optimized tables. This engine is designed to ensure higher concurrency and minimal blocking. In-Memory OLTP alleviates the issue of locking, using a new type of multi-version optimistic concurrency control. It also substantially reduces waiting for log writes by generating far less log data and needing fewer log writes. Points to remember Memory-optimized tables refer to tables using the new data structures and key words added as part of In-Memory OLTP. Disk-based tables refer to your normal tables which we used to create in SQL Server since its inception. These tables use a fixed size 8 KB pages that need to be read from and written to disk as a unit. Natively compiled stored procedures refer to an object Type which is new and is supported by in-memory OLTP engine which convert it into machine code, which can further improve the data access performance for memory –optimized tables. Natively compiled stored procedures can only reference memory-optimized tables, they can’t be used to reference any disk –based table. Interpreted Transact-SQL stored procedures, which is what SQL Server has always used. Cross-container transactions refer to transactions that reference both memory-optimized tables and disk-based tables. Interop refers to interpreted Transact-SQL that references memory-optimized tables. Using In-Memory OLTP In-Memory OLTP engine has been available as part of SQL Server 2014 since June 2013 CTPs. Installation of In-Memory OLTP is part of the SQL Server setup application. The In-Memory OLTP components can only be installed with a 64-bit edition of SQL Server 2014 hence they are not available with 32-bit editions. Creating Databases Any database that will store memory-optimized tables must have a MEMORY_OPTIMIZED_DATA filegroup. This filegroup is specifically designed to store the checkpoint files needed by SQL Server to recover the memory-optimized tables, and although the syntax for creating the filegroup is almost the same as for creating a regular filestream filegroup, it must also specify the option CONTAINS MEMORY_OPTIMIZED_DATA. Here is an example of a CREATE DATABASE statement for a database that can support memory-optimized tables: CREATE DATABASE InMemoryDB ON PRIMARY(NAME = [InMemoryDB_data], FILENAME = 'D:\data\InMemoryDB_data.mdf', size=500MB), FILEGROUP [SampleDB_mod_fg] CONTAINS MEMORY_OPTIMIZED_DATA (NAME = [InMemoryDB_mod_dir], FILENAME = 'S:\data\InMemoryDB_mod_dir'), (NAME = [InMemoryDB_mod_dir], FILENAME = 'R:\data\InMemoryDB_mod_dir') LOG ON (name = [SampleDB_log], Filename='L:\log\InMemoryDB_log.ldf', size=500MB) COLLATE Latin1_General_100_BIN2; Above example code creates files on three different drives (D:  S: and R:) for the data files and in memory storage so if you would like to run this code kindly change the drive and folder locations as per your convenience. Also notice that binary collation was specified as Windows (non-SQL). BIN2 collation is the only collation support at this point for any indexes on memory optimized tables. It is also possible to add a MEMORY_OPTIMIZED_DATA file group to an existing database, use the below command to achieve the same. ALTER DATABASE AdventureWorks2012 ADD FILEGROUP hekaton_mod CONTAINS MEMORY_OPTIMIZED_DATA; GO ALTER DATABASE AdventureWorks2012 ADD FILE (NAME='hekaton_mod', FILENAME='S:\data\hekaton_mod') TO FILEGROUP hekaton_mod; GO Creating Tables There is no major syntactical difference between creating a disk based table or a memory –optimized table but yes there are a few restrictions and a few new essential extensions. Essentially any memory-optimized table should use the MEMORY_OPTIMIZED = ON clause as shown in the Create Table query example. DURABILITY clause (SCHEMA_AND_DATA or SCHEMA_ONLY) Memory-optimized table should always be defined with a DURABILITY value which can be either SCHEMA_AND_DATA or  SCHEMA_ONLY the former being the default. A memory-optimized table defined with DURABILITY=SCHEMA_ONLY will not persist the data to disk which means the data durability is compromised whereas DURABILITY= SCHEMA_AND_DATA ensures that data is also persisted along with the schema. Indexing Memory Optimized Table A memory-optimized table must always have an index for all tables created with DURABILITY= SCHEMA_AND_DATA and this can be achieved by declaring a PRIMARY KEY Constraint at the time of creating a table. The following example shows a PRIMARY KEY index created as a HASH index, for which a bucket count must also be specified. CREATE TABLE Mem_Table ( [Name] VARCHAR(32) NOT NULL PRIMARY KEY NONCLUSTERED HASH WITH (BUCKET_COUNT = 100000), [City] VARCHAR(32) NULL, [State_Province] VARCHAR(32) NULL, [LastModified] DATETIME NOT NULL, ) WITH (MEMORY_OPTIMIZED = ON, DURABILITY = SCHEMA_AND_DATA); Now as you can see in the above query example we have used the clause MEMORY_OPTIMIZED = ON to make sure that it is considered as a memory optimized table and not just a normal table and also used the DURABILITY Clause= SCHEMA_AND_DATA which means it will persist data along with metadata and also you can notice this table has a PRIMARY KEY mentioned upfront which is also a mandatory clause for memory-optimized tables. We will talk more about HASH Indexes and BUCKET_COUNT in later articles on this topic which will be focusing more on Row and Index storage on Memory-Optimized tables. So stay tuned for that as well. Now as we covered the basics of Memory Optimized tables and understood the key things to remember while using memory optimized tables, let’s explore more using examples to understand the Performance gains using memory-optimized tables. I will be using the database which i created earlier in this article i.e. InMemoryDB in the below Demo Exercise. USE InMemoryDB GO -- Creating a disk based table CREATE TABLE dbo.Disktable ( Id INT IDENTITY, Name CHAR(40) ) GO CREATE NONCLUSTERED INDEX IX_ID ON dbo.Disktable (Id) GO -- Creating a memory optimized table with similar structure and DURABILITY = SCHEMA_AND_DATA CREATE TABLE dbo.Memorytable_durable ( Id INT NOT NULL PRIMARY KEY NONCLUSTERED Hash WITH (bucket_count =1000000), Name CHAR(40) ) WITH (MEMORY_OPTIMIZED = ON, DURABILITY = SCHEMA_AND_DATA) GO -- Creating an another memory optimized table with similar structure but DURABILITY = SCHEMA_Only CREATE TABLE dbo.Memorytable_nondurable ( Id INT NOT NULL PRIMARY KEY NONCLUSTERED Hash WITH (bucket_count =1000000), Name CHAR(40) ) WITH (MEMORY_OPTIMIZED = ON, DURABILITY = SCHEMA_only) GO -- Now insert 100000 records in dbo.Disktable and observe the Time Taken DECLARE @i_t bigint SET @i_t =1 WHILE @i_t<= 100000 BEGIN INSERT INTO dbo.Disktable(Name) VALUES('sachin' + CONVERT(VARCHAR,@i_t)) SET @i_t+=1 END -- Do the same inserts for Memory table dbo.Memorytable_durable and observe the Time Taken DECLARE @i_t bigint SET @i_t =1 WHILE @i_t<= 100000 BEGIN INSERT INTO dbo.Memorytable_durable VALUES(@i_t, 'sachin' + CONVERT(VARCHAR,@i_t)) SET @i_t+=1 END -- Now finally do the same inserts for Memory table dbo.Memorytable_nondurable and observe the Time Taken DECLARE @i_t bigint SET @i_t =1 WHILE @i_t<= 100000 BEGIN INSERT INTO dbo.Memorytable_nondurable VALUES(@i_t, 'sachin' + CONVERT(VARCHAR,@i_t)) SET @i_t+=1 END The above 3 Inserts took 1.20 minutes, 54 secs, and 2 secs respectively to insert 100000 records on my machine with 8 Gb RAM. This proves the point that memory-optimized tables can definitely help businesses achieve better performance for their highly transactional business table and memory- optimized tables with Durability SCHEMA_ONLY is even faster as it does not bother persisting its data to disk which makes it supremely fast. Koenig Solutions is one of the few organizations which offer IT training on SQL Server 2014 and all its updates. Now, I leave the decision on using memory_Optimized tables on you, I hope you like this article and it helped you understand  the fundamentals of IN-Memory OLTP . Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Performance, SQL Query, SQL Server, SQL Tips and Tricks, T SQL Tagged: Koenig

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  • The Proper Use of the VM Role in Windows Azure

    - by BuckWoody
    At the Professional Developer’s Conference (PDC) in 2010 we announced an addition to the Computational Roles in Windows Azure, called the VM Role. This new feature allows a great deal of control over the applications you write, but some have confused it with our full infrastructure offering in Windows Hyper-V. There is a proper architecture pattern for both of them. Virtualization Virtualization is the process of taking all of the hardware of a physical computer and replicating it in software alone. This means that a single computer can “host” or run several “virtual” computers. These virtual computers can run anywhere - including at a vendor’s location. Some companies refer to this as Cloud Computing since the hardware is operated and maintained elsewhere. IaaS The more detailed definition of this type of computing is called Infrastructure as a Service (Iaas) since it removes the need for you to maintain hardware at your organization. The operating system, drivers, and all the other software required to run an application are still under your control and your responsibility to license, patch, and scale. Microsoft has an offering in this space called Hyper-V, that runs on the Windows operating system. Combined with a hardware hosting vendor and the System Center software to create and deploy Virtual Machines (a process referred to as provisioning), you can create a Cloud environment with full control over all aspects of the machine, including multiple operating systems if you like. Hosting machines and provisioning them at your own buildings is sometimes called a Private Cloud, and hosting them somewhere else is often called a Public Cloud. State-ful and Stateless Programming This paradigm does not create a new, scalable way of computing. It simply moves the hardware away. The reason is that when you limit the Cloud efforts to a Virtual Machine, you are in effect limiting the computing resources to what that single system can provide. This is because much of the software developed in this environment maintains “state” - and that requires a little explanation. “State-ful programming” means that all parts of the computing environment stay connected to each other throughout a compute cycle. The system expects the memory, CPU, storage and network to remain in the same state from the beginning of the process to the end. You can think of this as a telephone conversation - you expect that the other person picks up the phone, listens to you, and talks back all in a single unit of time. In “Stateless” computing the system is designed to allow the different parts of the code to run independently of each other. You can think of this like an e-mail exchange. You compose an e-mail from your system (it has the state when you’re doing that) and then you walk away for a bit to make some coffee. A few minutes later you click the “send” button (the network has the state) and you go to a meeting. The server receives the message and stores it on a mail program’s database (the mail server has the state now) and continues working on other mail. Finally, the other party logs on to their mail client and reads the mail (the other user has the state) and responds to it and so on. These events might be separated by milliseconds or even days, but the system continues to operate. The entire process doesn’t maintain the state, each component does. This is the exact concept behind coding for Windows Azure. The stateless programming model allows amazing rates of scale, since the message (think of the e-mail) can be broken apart by multiple programs and worked on in parallel (like when the e-mail goes to hundreds of users), and only the order of re-assembling the work is important to consider. For the exact same reason, if the system makes copies of those running programs as Windows Azure does, you have built-in redundancy and recovery. It’s just built into the design. The Difference Between Infrastructure Designs and Platform Designs When you simply take a physical server running software and virtualize it either privately or publicly, you haven’t done anything to allow the code to scale or have recovery. That all has to be handled by adding more code and more Virtual Machines that have a slight lag in maintaining the running state of the system. Add more machines and you get more lag, so the scale is limited. This is the primary limitation with IaaS. It’s also not as easy to deploy these VM’s, and more importantly, you’re often charged on a longer basis to remove them. your agility in IaaS is more limited. Windows Azure is a Platform - meaning that you get objects you can code against. The code you write runs on multiple nodes with multiple copies, and it all works because of the magic of Stateless programming. you don’t worry, or even care, about what is running underneath. It could be Windows (and it is in fact a type of Windows Server), Linux, or anything else - but that' isn’t what you want to manage, monitor, maintain or license. You don’t want to deploy an operating system - you want to deploy an application. You want your code to run, and you don’t care how it does that. Another benefit to PaaS is that you can ask for hundreds or thousands of new nodes of computing power - there’s no provisioning, it just happens. And you can stop using them quicker - and the base code for your application does not have to change to make this happen. Windows Azure Roles and Their Use If you need your code to have a user interface, in Visual Studio you add a Web Role to your project, and if the code needs to do work that doesn’t involve a user interface you can add a Worker Role. They are just containers that act a certain way. I’ll provide more detail on those later. Note: That’s a general description, so it’s not entirely accurate, but it’s accurate enough for this discussion. So now we’re back to that VM Role. Because of the name, some have mistakenly thought that you can take a Virtual Machine running, say Linux, and deploy it to Windows Azure using this Role. But you can’t. That’s not what it is designed for at all. If you do need that kind of deployment, you should look into Hyper-V and System Center to create the Private or Public Infrastructure as a Service. What the VM Role is actually designed to do is to allow you to have a great deal of control over the system where your code will run. Let’s take an example. You’ve heard about Windows Azure, and Platform programming. You’re convinced it’s the right way to code. But you have a lot of things you’ve written in another way at your company. Re-writing all of your code to take advantage of Windows Azure will take a long time. Or perhaps you have a certain version of Apache Web Server that you need for your code to work. In both cases, you think you can (or already have) code the the software to be “Stateless”, you just need more control over the place where the code runs. That’s the place where a VM Role makes sense. Recap Virtualizing servers alone has limitations of scale, availability and recovery. Microsoft’s offering in this area is Hyper-V and System Center, not the VM Role. The VM Role is still used for running Stateless code, just like the Web and Worker Roles, with the exception that it allows you more control over the environment of where that code runs.

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  • VS 2010 Debugger Improvements (BreakPoints, DataTips, Import/Export)

    - by ScottGu
    This is the twenty-first in a series of blog posts I’m doing on the VS 2010 and .NET 4 release.  Today’s blog post covers a few of the nice usability improvements coming with the VS 2010 debugger.  The VS 2010 debugger has a ton of great new capabilities.  Features like Intellitrace (aka historical debugging), the new parallel/multithreaded debugging capabilities, and dump debuging support typically get a ton of (well deserved) buzz and attention when people talk about the debugging improvements with this release.  I’ll be doing blog posts in the future that demonstrate how to take advantage of them as well.  With today’s post, though, I thought I’d start off by covering a few small, but nice, debugger usability improvements that were also included with the VS 2010 release, and which I think you’ll find useful. Breakpoint Labels VS 2010 includes new support for better managing debugger breakpoints.  One particularly useful feature is called “Breakpoint Labels” – it enables much better grouping and filtering of breakpoints within a project or across a solution.  With previous releases of Visual Studio you had to manage each debugger breakpoint as a separate item. Managing each breakpoint separately can be a pain with large projects and for cases when you want to maintain “logical groups” of breakpoints that you turn on/off depending on what you are debugging.  Using the new VS 2010 “breakpoint labeling” feature you can now name these “groups” of breakpoints and manage them as a unit. Grouping Multiple Breakpoints Together using a Label Below is a screen-shot of the breakpoints window within Visual Studio 2010.  This lists all of the breakpoints defined within my solution (which in this case is the ASP.NET MVC 2 code base): The first and last breakpoint in the list above breaks into the debugger when a Controller instance is created or released by the ASP.NET MVC Framework. Using VS 2010, I can now select these two breakpoints, right-click, and then select the new “Edit labels…” menu command to give them a common label/name (making them easier to find and manage): Below is the dialog that appears when I select the “Edit labels” command.  We can use it to create a new string label for our breakpoints or select an existing one we have already defined.  In this case we’ll create a new label called “Lifetime Management” to describe what these two breakpoints cover: When we press the OK button our two selected breakpoints will be grouped under the newly created “Lifetime Management” label: Filtering/Sorting Breakpoints by Label We can use the “Search” combobox to quickly filter/sort breakpoints by label.  Below we are only showing those breakpoints with the “Lifetime Management” label: Toggling Breakpoints On/Off by Label We can also toggle sets of breakpoints on/off by label group.  We can simply filter by the label group, do a Ctrl-A to select all the breakpoints, and then enable/disable all of them with a single click: Importing/Exporting Breakpoints VS 2010 now supports importing/exporting breakpoints to XML files – which you can then pass off to another developer, attach to a bug report, or simply re-load later.  To export only a subset of breakpoints, you can filter by a particular label and then click the “Export breakpoint” button in the Breakpoints window: Above I’ve filtered my breakpoint list to only export two particular breakpoints (specific to a bug that I’m chasing down).  I can export these breakpoints to an XML file and then attach it to a bug report or email – which will enable another developer to easily setup the debugger in the correct state to investigate it on a separate machine.  Pinned DataTips Visual Studio 2010 also includes some nice new “DataTip pinning” features that enable you to better see and track variable and expression values when in the debugger.  Simply hover over a variable or expression within the debugger to expose its DataTip (which is a tooltip that displays its value)  – and then click the new “pin” button on it to make the DataTip always visible: You can “pin” any number of DataTips you want onto the screen.  In addition to pinning top-level variables, you can also drill into the sub-properties on variables and pin them as well.  Below I’ve “pinned” three variables: “category”, “Request.RawUrl” and “Request.LogonUserIdentity.Name”.  Note that these last two variable are sub-properties of the “Request” object.   Associating Comments with Pinned DataTips Hovering over a pinned DataTip exposes some additional UI within the debugger: Clicking the comment button at the bottom of this UI expands the DataTip - and allows you to optionally add a comment with it: This makes it really easy to attach and track debugging notes: Pinned DataTips are usable across both Debug Sessions and Visual Studio Sessions Pinned DataTips can be used across multiple debugger sessions.  This means that if you stop the debugger, make a code change, and then recompile and start a new debug session - any pinned DataTips will still be there, along with any comments you associate with them.  Pinned DataTips can also be used across multiple Visual Studio sessions.  This means that if you close your project, shutdown Visual Studio, and then later open the project up again – any pinned DataTips will still be there, along with any comments you associate with them. See the Value from Last Debug Session (Great Code Editor Feature) How many times have you ever stopped the debugger only to go back to your code and say: $#@! – what was the value of that variable again??? One of the nice things about pinned DataTips is that they keep track of their “last value from debug session” – and you can look these values up within the VB/C# code editor even when the debugger is no longer running.  DataTips are by default hidden when you are in the code editor and the debugger isn’t running.  On the left-hand margin of the code editor, though, you’ll find a push-pin for each pinned DataTip that you’ve previously setup: Hovering your mouse over a pinned DataTip will cause it to display on the screen.  Below you can see what happens when I hover over the first pin in the editor - it displays our debug session’s last values for the “Request” object DataTip along with the comment we associated with them: This makes it much easier to keep track of state and conditions as you toggle between code editing mode and debugging mode on your projects. Importing/Exporting Pinned DataTips As I mentioned earlier in this post, pinned DataTips are by default saved across Visual Studio sessions (you don’t need to do anything to enable this). VS 2010 also now supports importing/exporting pinned DataTips to XML files – which you can then pass off to other developers, attach to a bug report, or simply re-load later. Combined with the new support for importing/exporting breakpoints, this makes it much easier for multiple developers to share debugger configurations and collaborate across debug sessions. Summary Visual Studio 2010 includes a bunch of great new debugger features – both big and small.  Today’s post shared some of the nice debugger usability improvements. All of the features above are supported with the Visual Studio 2010 Professional edition (the Pinned DataTip features are also supported in the free Visual Studio 2010 Express Editions)  I’ll be covering some of the “big big” new debugging features like Intellitrace, parallel/multithreaded debugging, and dump file analysis in future blog posts.  Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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