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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• Ubuntu 12.04 LTS installation problem

  - by Zxy

  I am trying to install Ubuntu 12.04 LTS on my PC using WUBI. However, I keep getting this error: An error occured: *Error executing command >>command=C:\\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occured setting the element data. The request is not supported. >>stdout= For more information, please see the logfile:* Logfile: 06-11 10:57 DEBUG TaskList: ## Finished choose_disk_sizes 06-11 10:57 DEBUG TaskList: ## Running expand_diskimage... 06-11 10:59 DEBUG TaskList: ## Finished expand_diskimage 06-11 10:59 DEBUG TaskList: ## Running create_swap_diskimage... 06-11 10:59 DEBUG TaskList: ## Finished create_swap_diskimage 06-11 10:59 DEBUG TaskList: ## Running modify_bootloader... 06-11 10:59 DEBUG TaskList: New task modify_bcd 06-11 10:59 DEBUG TaskList: ### Running modify_bcd... 06-11 10:59 DEBUG WindowsBackend: modify_bcd Drive(C: hd 51255.1171875 mb free ntfs) 06-11 10:59 ERROR TaskList: Error executing command >>command=C:\Windows\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occurred setting the element data. The request is not supported. >>stdout= Traceback (most recent call last): File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\win32\backend.py", line 697, in modify_bcd File "\lib\wubi\backends\common\utils.py", line 66, in run_command Exception: Error executing command >>command=C:\Windows\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occurred setting the element data. The request is not supported. >>stdout= 06-11 10:59 DEBUG TaskList: # Cancelling tasklist 06-11 10:59 DEBUG TaskList: New task modify_bcd 06-11 10:59 ERROR root: Error executing command >>command=C:\Windows\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occurred setting the element data. The request is not supported. >>stdout= Traceback (most recent call last): File "\lib\wubi\application.py", line 58, in run File "\lib\wubi\application.py", line 132, in select_task File "\lib\wubi\application.py", line 158, in run_installer File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__ File "\lib\wubi\backends\win32\backend.py", line 697, in modify_bcd File "\lib\wubi\backends\common\utils.py", line 66, in run_command Exception: Error executing command >>command=C:\Windows\System32\bcdedit.exe /set {2708afc0-9ffa-11e1-bc51-d167219ffa25} device partition=E: >>retval=1 >>stderr=An error has occurred setting the element data. The request is not supported. >>stdout= 06-11 10:59 DEBUG TaskList: New task modify_bcd 06-11 10:59 DEBUG TaskList: New task modify_bcd 06-11 10:59 DEBUG TaskList: ## Finished modify_bootloader 06-11 10:59 DEBUG TaskList: # Finished tasklist*

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• We are having a Social on the 15th April - Why not join us for some SQL fun

  - by NeilHambly

  TechDays are coming week, with the "SQL Server 2008 R2" Launch conference being held on the Thursday (15 th April) and followed by the much anticipated SQLBits VI the following day (16 th April) So we thought this an ideal opportunity to hold a SQL Social evening for those fortunate enough to be able to attend those conferences or just wanted to join us for the evening It is being held @ "The Bull" Pub @ Westfield centre (only a short walk from the venue of t the “SQL Server 2008...(read more)

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• Any spywhere threat due to 3rd party plugins?

  - by DUKE

  I installed the plugin mentioned in the following link and after that, by Ubuntu 12.04 LTS behaves a little strange, particularly keyboard shortcuts are not working as expected. http://www.webupd8.org/2012/03/recoll-lens-full-text-search-unity-lens.html Actual my worry is not about keyboard shortcuts, but are there any spywhere threats by installing 3rd party applications (not through Ubuntu software centre) like that.

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• Extending Currying: Partial Functions in Javascript

  - by kerry

  Last week I posted about function currying in javascript.  This week I am taking it a step further by adding the ability to call partial functions. Suppose we have a graphing application that will pull data via Ajax and perform some calculation to update a graph.  Using a method with the signature ‘updateGraph(id,value)’. To do this, we have do something like this: 1: for(var i=0;i<objects.length;i++) { 2: Ajax.request('/some/data',{id:objects[i].id},function(json) { 3: updateGraph(json.id, json.value); 4: } 5: } This works fine.  But, using this method we need to return the id in the json response from the server.  This works fine, but is not that elegant and increase network traffic. Using partial function currying we can bind the id parameter and add the second parameter later (when returning from the asynchronous call).  To do this, we will need the updated curry method.  I have added support for sending additional parameters at runtime for curried methods. 1: Function.prototype.curry = function(scope) { 2: scope = scope || window 3: var args = []; 4: for (var i=1, len = arguments.length; i < len; ++i) { 5: args.push(arguments[i]); 6: } 7: var m = this; 8: return function() { 9: for (var i=0, len = arguments.length; i < len; ++i) { 10: args.push(arguments[i]); 11: } 12: return m.apply(scope, args); 13: }; 14: } To partially curry this method we will call the curry method with the id parameter, then the request will callback on it with just the value.  Any additional parameters are appended to the method call. 1: for(var i=0;i<objects.length;i++) { 2: var id=objects[i].id; 3: Ajax.request('/some/data',{id: id}, updateGraph.curry(id)); 4: } As you can see, partial currying gives is a very useful tool and this simple method should be a part of every developer’s toolbox.

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• Drawing multiple Textures as tilemap

  - by DocJones

  I am trying to draw a 2d game map and the objects on the map in a single pass. Here is my OpenGL initialization code // Turn off unnecessary operations glDisable(GL_DEPTH_TEST); glDisable(GL_LIGHTING); glDisable(GL_CULL_FACE); glDisable(GL_STENCIL_TEST); glDisable(GL_DITHER); glEnable(GL_BLEND); glEnable(GL_TEXTURE_2D); // activate pointer to vertex & texture array glEnableClientState(GL_VERTEX_ARRAY); glEnableClientState(GL_TEXTURE_COORD_ARRAY); My drawing code is being called by a NSTimer every 1/60 s. Here is the drawing code of my world object: - (void) draw:(NSRect)rect withTimedDelta:(double)d { GLint *t; glActiveTexture(GL_TEXTURE0); glBindTexture(GL_TEXTURE_2D, [_textureManager textureByName:@"blocks"]); glTexEnvi(GL_TEXTURE_ENV, GL_TEXTURE_ENV_MODE, GL_REPLACE); for (int x=0; x<[_map getWidth] ; x++) { for (int y=0; y<[_map getHeight] ; y++) { GLint v[] = { 16*x ,16*y, 16*x+16,16*y, 16*x+16,16*y+16, 16*x ,16*y+16 }; t=[_textureManager getBlockWithNumber:[_map getBlockAtX:x andY:y]]; glVertexPointer(2, GL_INT, 0, v); glTexCoordPointer(2, GL_INT, 0, t); glDrawArrays(GL_QUADS, 0, 4); } } } (_textureManager is a Singelton only loading a texture once!) The object drawing codes is identical (except the nested loops) in terms of OpenGL calls: - (void) drawWithTimedDelta:(double)d { GLint *t; GLint v[] = { 16*xpos ,16*ypos, 16*xpos+16,16*ypos, 16*xpos+16,16*ypos+16, 16*xpos ,16*ypos+16 }; glBindTexture(GL_TEXTURE_2D, [_textureManager textureByName:_textureName]); t=[_textureManager getBlockWithNumber:12]; glVertexPointer(2, GL_INT, 0, v); glTexCoordPointer(2, GL_INT, 0, t); glDrawArrays(GL_QUADS, 0, 4); } As soon as my central drawing routine calls the two drawing methods the second call overlays the first one. i would expect the call to world.draw to draw the map and "stamp" the objects upon it. Debugging shows me, that the first call is performed correctly (world is being drawn), but the following call to all objects ONLY draws the objects, the rest of the scene is getting black. I think i need to blend the drawn textures, but i cant seem to figure out how. Any help is appreciated. Thanks PS: Here is the github link to the project. It may not be in sync of my post here, but for some more in-depth analysis it may help.

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• Car-like Physics - Basic Maths to Simulate Steering

  - by Reanimation

  As my program stands I have a cube which I can control using keyboard input. I can make it move left, right, up, down, back, fourth along the axis only. I can also rotate the cube either left or right; all the translations and rotations are implemented using glm. if (keys[VK_LEFT]) //move cube along xAxis negative { globalPos.x -= moveCube; keys[VK_RIGHT] = false; } if (keys[VK_RIGHT]) //move cube along xAxis positive { globalPos.x += moveCube; keys[VK_LEFT] = false; } if (keys[VK_UP]) //move cube along yAxis positive { globalPos.y += moveCube; keys[VK_DOWN] = false; } if (keys[VK_DOWN]) //move cube along yAxis negative { globalPos.y -= moveCube; keys[VK_UP] = false; } if (FORWARD) //W - move cube along zAxis positive { globalPos.z += moveCube; BACKWARD = false; } if (BACKWARD) //S- move cube along zAxis negative { globalPos.z -= moveCube; FORWARD = false; } if (ROT_LEFT) //rotate cube left { rotX +=0.01f; ROT_LEFT = false; } if (ROT_RIGHT) //rotate cube right { rotX -=0.01f; ROT_RIGHT = false; } I render the cube using this function which handles the shader and position on screen: void renderMovingCube(){ glUseProgram(myShader.handle()); GLuint matrixLoc4MovingCube = glGetUniformLocation(myShader.handle(), "ProjectionMatrix"); glUniformMatrix4fv(matrixLoc4MovingCube, 1, GL_FALSE, &ProjectionMatrix[0][0]); glm::mat4 viewMatrixMovingCube; viewMatrixMovingCube = glm::lookAt(camOrigin,camLookingAt,camNormalXYZ); ModelViewMatrix = glm::translate(viewMatrixMovingCube,globalPos); ModelViewMatrix = glm::rotate(ModelViewMatrix,rotX, glm::vec3(0,1,0)); //manually rotate glUniformMatrix4fv(glGetUniformLocation(myShader.handle(), "ModelViewMatrix"), 1, GL_FALSE, &ModelViewMatrix[0][0]); movingCube.render(); glUseProgram(0); } The glm::lookAt function always points to the screens centre (0,0,0). The globalPos is a glm::vec3 globalPos(0,0,0); so when the program executes, renders the cube in the centre of the screens viewing matrix; the keyboard inputs above adjust the globalPos of the moving cube. The glm::rotate is the function used to rotate manually. My question is, how can I make the cube go forwards depending on what direction the cube is facing.... ie, once I've rotated the cube a few degrees using glm, the forwards direction, relative to the cube, is no longer on the z-Axis... how can I store the forwards direction and then use that to navigate forwards no matter what way it is facing? (either using vectors that can be applied to my code or some handy maths). Thanks.

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• java webservice requires usernametoken over basichttpbinding (3 replies)

  I need to call a Java webservice. I can add a service reference without problems, and I get Intellisense in Visual Studio. However, when I try to call a service method I get an error message saying &quot;Missing (user) Security Information&quot;. I n my code I try to set usercredentials: testWS.WarrantyClaimServiceClient svc new TestClient.testWS.WarrantyClaimServiceClient(); svc.ClientCredentials.UserName....

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• How to Deal with a Difficult Boss?

  - by Anonymous

  I have some problems with my boss, it's quite a long story :) About one year ago, I'm working as team leader of project X. Everything work fine until one of my fellow (staff) flame me that I have problem with ALL member in our team, that guy also flame me to other staff that I report them with a poor performance. My boss call me and blame me without ask a single question. I try to explain everything to my boss but she doesn't listen to me. One month later, we have a meeting. This is only team leader's meeting, my boss talk about this problem with other team leader. There are two person who have worked with this guy, they all say "This guy cannot trust". That guy had do same thing same problem with his former team leader. Finally, everything's clear and I think I gain some trust from her. I can say that I'm the best team leader in her hand, as only project that archive more than 120% profit. Then I move to new project, this is bigger project and I can manage it quite good. But I have a problem again. One of my staff always leave and does not follow our company rule, I call him to talk and tell him that you cannot do this because that's not allow in our company. He also changed working time record file of himself, then I call him to warn again. This time he ask me to move to another project so I go to talk to my boss. She come to my building when I'm not there (other staff call me) and talk with that guy (who have problem with me); I think she still not trust me. And AGAIN, she believe what that guy said and I got blamed. I want to know how can I deal with this kind of boss, or is it better to find a new job, or any other suggestion about this problem? Thank you :) Additional information: Even my job title is "Team Leader" but it's my responsibility to manage staff working time and their behavior. This responsible is my company's rule.

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• Should main method be only consists of object creations and method calls?

  - by crucified soul

  A friend of mine told me that, the best practice is class containing main method should be named Main and only contains main method. Also main method should only parse inputs, create other objects and call other methods. The Main class and main method shouldn't do anything else. Basically what he is saying that class containing main method should be like: public class Main { public static void main(String[] args) { //parse inputs //create other objects //call methods } } Is it the best practice?

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• Proxy setttings not working in Ubuntu 11.10

  - by Prakash

  I always use a proxy to connect to the internet in Windows as well as in previous versions of Ubuntu, but in Ubuntu 11.10 it seems that the proxy settings I set in the GUI are not being applied system-wide. I can access the internet in Firefox with its own proxy settings. I can access internet in the terminal (i.e. I am able to use apt-get for some small programs). But in Ubuntu software centre or update manager it is not working.

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• Parent variable inheritance methods Unity3D/C#

  - by Timothy Williams

  I'm creating a system where there is a base "Hero" class and each hero inherits from that with their own stats and abilities. What I'm wondering is, how could I call a variable from one of the child scripts in the parent script (something like maxMP = MP) or call a function in a parent class that is specified in each child class (in the parent update is alarms() in the child classes alarms() is specified to do something.) Is this possible at all? Or not? Thanks.

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• install qutecom cannot find msg722.so file, how to solve the problem?

  - by weixi

  I build the qutecom-3.0 on ubuntu 11.04, during install process, It shows: CMake Error at /home/student/qutecom-3.0/build/qutecom/src/presentation/qt/cmake_install.cmake:122 (FILE): file INSTALL cannot find "/home/student/qutecom-3.0/build/bin/plugins/mediastreamer2/msg722.so". Call Stack (most recent call first): /home/student/qutecom-3.0/build/qutecom/src/cmake_install.cmake:37 (INCLUDE) /home/student/qutecom-3.0/build/qutecom/cmake_install.cmake:38 (INCLUDE) cmake_install.cmake:49 (INCLUDE) make: *** [install] Error 1

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• Bonitasoft organise un événement gratuit le 4 juin, pour explorer le futur du BPM et découvrir Bonita BPM 6.3

  Bonitasoft organise un événement gratuit le 4 juin pour explorer le futur du BPM et découvrir Bonita BPM 6.3A l'occasion du lancement de Bonita BPM 6.3, qui est disponible en téléchargement depuis quelques jours, BonitaSoft, l'éditeur spécialisé dans le développement des solutions de gestion des processus métier (BPM) open source, organise un événement le mercredi 4 juin pour explorer le futur du BPM.L'événement aura lieu au Centre de Conférence Paris Trocadéro ? 112, avenue Kléber, Paris 16,...

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• java webservice requires usernametoken over basichttpbinding (3 replies)

  I need to call a Java webservice. I can add a service reference without problems, and I get Intellisense in Visual Studio. However, when I try to call a service method I get an error message saying &quot;Missing (user) Security Information&quot;. I n my code I try to set usercredentials: testWS.WarrantyClaimServiceClient svc new TestClient.testWS.WarrantyClaimServiceClient(); svc.ClientCredentials.UserName....

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• How do I install Likewise 6 without an internet connection?

  - by Ivan Pashev

  Hi, I'm very new to linux, I'm using Ubuntu 11 alongside windows in my work and I cant download likewise directly from the software centre without joining the domain. My other option is to download it on my home pc and them make image of my computer but this will be too big to put on USB flash drive. How do I install the likewise 6 (I have it downloaded) manually, without internet connection? Thanks.

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• No Orca magnification in Ubuntu 12.04

  - by Mr Dimly

  I'm a visually impaired Linux/Ubuntu newbie. I've installed 12.04 from a live CD and have the Orca screen reader running at start up. Speach works fine but there is no magnification. When I open Orca preferences there is no magnification tab. I have tried uninstalling Orca and re-installing if from the Software Centre, but still no magnification. Can anyone tell me how to add magnification to Orca? Thanks.

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• Dual Boot Windows 8 with Ubuntu 12.10

  - by karthik nayak

  This is my First time so please help/ Steps I Followed : Install windows 8 pro with media centre On my asus k55vm, i7 ,8gb. windows boots fine and is in perfect condition. booted into Ubuntu live USB and installed ( it detected windows, installed alongside windows 8 with recommended setting ) installed perfectly. rebooted , but no option to select Ubuntu, just loads into windows 8 without any option, tried boot repair and no use . Please HElp , tried many tutorials to no use , heard about easybcd also , any help ?

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• Full disk encryption with seperate boot and encrypted keyfile storage: Two-Form Authentication

  - by Cain

  I am trying to setup true Full Disk encryption with two-form authentication on 12.04 and can not find out how to call a keyfile for the encrypted root out of another encrypted partition. All documentation or questions I am finding for whole or full disk encryption only encrypts separate partitions on the same disk. This is not what most are calling full disk encryption, /boot is not on a partition on the root drive, rather it is on a usb stick as sdx1. Instead root is on a logical partition on top of a LUKS container. Luks is run on the whole disk, encrypting the partition table as well. All drives in the machine are completely encrypted and to open it it requires a USB drive (what I have) as well as a passphrase (what I know) resulting in Two-Form Authentication to boot the machine. Device sdx cryptroot vg00 lvroot / There is no passphrase to open the encrypted root device, only a keyfile. That keyfile is kept on the usb drive with /boot, in its own encrypted partition (I'll call this cryptkey). In order for the root file system (cryptroot) to be opened, initramfs must ask for the passphrase to cryptkey on the usb drive, then use the keyfile inside that to open cryproot. I did manage to find what I think is the how-to I used to do this once before: http://wiki.ubuntu.org.cn/UbuntuHelp:FeistyLUKSTwoFormFactor I already have the system installed and can chroot into it, however, I can not get it to call for the keys on the USB during boot. I did find a how-to saying I needed to make a cryptroot conf for initramfs but, I believe that is for a passphrase: https://help.ubuntu.com/community/EncryptedFilesystemLVMHowto#Notes_for_making_it_work_in_Ubuntu_12.04_.22Precise_Pangolin.22_amd64 I also tried to setup crypttab. However, crypttab only works for drives mounted after the root drive as calling for a keyfile on a device not yet mounted to the system doesnt work. The Feisty how-to included scripts that would be run during boot instructing initramfs to mount the usb drive temporarily and call the keyfile for root which worked quite well except those scripts are outdated now, many of the things they relied on have been merged into something else, changed, or simply don't exist anymore. If I have missed a clear how-to for this, that would be wonderful, I just don't think I have.

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• Des vulnérabiltés découvertes dans Java, déjà patchées par Oracle

  Des vulnérabiltés découvertes dans Java, déjà patchées par Oracle Le CERTA (Centre d'Expertise Gouvernemental de Réponse et de Traitement des Attaques informatiques) vient d'émettre un avis de sécurité révelant la présence de vulnérabilités dans la machine virtuelle Oracle Java (appelée ainsi depuis le récent rachat de Sun Microsystems par Oracle). D'après le document officiel de l'alerte, les vulnérabilités sont : - Une erreur dans le code de la classe HeadspaceSoundbank peut provoquer un débordement de mémoire par le biais d'un fichier Soundbank spécialement conçu ; - Une erreur dans le traitement des images peut provoquer un débordement de mémoire par le biais d'une applet Java spécialement conçu...

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• SpringMvc java.lang.NullPointerException When Posting Form To Server [closed]

  - by dev_darin

  I have a form with a user name field on it when i tab out of the field i use a RESTFUL Web Service that makes a call to a handler method in the controller. The method makes a call to a DAO class that checks the database if the user name exists. This works fine, however when the form is posted to the server i call the same exact function i would call in the handler method however i get a java.lang.NullPointerException when it accesses the class that makes a call to the DAO object. So it does not even access the DAO object the second time. I have exception handlers around the calls in all my classes that makes calls. Any ideas as to whats happening here why i would get the java.lang.NullPointerException the second time the function is called.Does this have anything to do with Spring instantiating DAO classes using a Singleton method or something to that effect? What can be done to resolve this? This is what happens the First Time The Method is called using the Web Service(this is suppose to happen): 13011 [http-8084-2] INFO com.crimetrack.jdbc.JdbcOfficersDAO - Inside jdbcOfficersDAO 13031 [http-8084-2] DEBUG org.springframework.jdbc.core.JdbcTemplate - Executing prepared SQL query 13034 [http-8084-2] DEBUG org.springframework.jdbc.core.JdbcTemplate - Executing prepared SQL statement [SELECT userName FROM crimetrack.tblofficers WHERE userName = ?] 13071 [http-8084-2] DEBUG org.springframework.jdbc.datasource.DataSourceUtils - Fetching JDBC Connection from DataSource 13496 [http-8084-2] DEBUG org.springframework.jdbc.core.StatementCreatorUtils - Setting SQL statement parameter value: column index 1, parameter value [adminz], value class [java.lang.String], SQL type unknown 13534 [http-8084-2] DEBUG org.springframework.jdbc.datasource.DataSourceUtils - Returning JDBC Connection to DataSource 13537 [http-8084-2] INFO com.crimetrack.jdbc.JdbcOfficersDAO - No username was found in exception 13537 [http-8084-2] INFO com.crimetrack.service.ValidateUserNameManager - UserName :adminz does NOT exist The Second time When The Form Is 'Post' and a validation method handles the form and calls the same method the web service would call: 17199 [http-8084-2] INFO com.crimetrack.service.OfficerRegistrationValidation - UserName is not null so going to check if its valid for :adminz 17199 [http-8084-2] INFO com.crimetrack.service.OfficerRegistrationValidation - User Name in try.....catch block is adminz 17199 [http-8084-2] INFO com.crimetrack.service.ValidateUserNameManager - Inside Do UserNameExist about to validate with username : adminz 17199 [http-8084-2] INFO com.crimetrack.service.ValidateUserNameManager - UserName :adminz EXCEPTION OCCURED java.lang.NullPointerException ValidateUserNameManager.java public class ValidateUserNameManager implements ValidateUserNameIFace { private OfficersDAO officerDao; private final Logger logger = Logger.getLogger(getClass()); public boolean DoesUserNameExist(String userName) throws Exception { logger.info("Inside Do UserNameExist about to validate with username : " + userName); try{ if(officerDao.OfficerExist(userName) == true){ logger.info("UserName :" + userName + " does exist"); return true; }else{ logger.info("UserName :" + userName + " does NOT exist"); return false; } }catch(Exception e){ logger.info("UserName :" + userName + " EXCEPTION OCCURED " + e.toString()); return false; } } /** * @return the officerDao */ public OfficersDAO getOfficerDao() { return officerDao; } /** * @param officerdao the officerDao to set */ public void setOfficerDao(OfficersDAO officerDao) { this.officerDao = officerDao; } } JdbcOfficersDAO.java public boolean OfficerExist(String userName){ String dbUserName; try{ logger.info("Inside jdbcOfficersDAO"); String sql = "SELECT userName FROM crimetrack.tblofficers WHERE userName = ?"; try{ dbUserName = (String)getJdbcTemplate().queryForObject(sql, new Object[]{userName},String.class); logger.info("Just Returned from database"); }catch(Exception e){ logger.info("No username was found in exception"); return false; } if(dbUserName == null){ logger.info("Database did not find any matching records"); } logger.info("after JdbcTemplate"); if (dbUserName.equals(userName)) { logger.info("User Name Exists"); return true; }else{ logger.info("User Name Does NOT Exists"); return false; } }catch(Exception e){ logger.info("Exception Message in JdbcOfficersDAO is "+e.getMessage()); return false; } } OfficerRegistrationValidation.java public class OfficerRegistrationValidation implements Validator{ private final Logger logger = Logger.getLogger(getClass()); private ValidateUserNameManager validateUserNameManager; public boolean supports(Class<?> clazz) { return Officers.class.equals(clazz); } public void validate(Object target, Errors errors) { Officers officer = (Officers) target; if (officer.getUserName() == null){ errors.rejectValue("userName", "userName.required"); }else{ String userName = officer.getUserName(); logger.info("UserName is not null so going to check if its valid for :" + userName); try { logger.info("User Name in try.....catch block is " + userName); if (validateUserNameManager.DoesUserNameExist(userName)== true){ errors.rejectValue("userName", "userName.exist"); } } catch (Exception e) { logger.info("Error Occured When validating UserName"); errors.rejectValue("userName", "userName.error"); } } if(officer.getPassword()== null){ errors.rejectValue("password", "password.required"); } if(officer.getPassword2()== null){ errors.rejectValue("password2", "password2.required"); } if(officer.getfName() == null){ errors.rejectValue("fName","fName.required"); } if(officer.getlName() == null){ errors.rejectValue("lName", "lName.required"); } if (officer.getoName() == null){ errors.rejectValue("oName", "oName.required"); } if (officer.getEmailAdd() == null){ errors.rejectValue("emailAdd", "emailAdd.required"); } if (officer.getDob() == null){ errors.rejectValue("dob", "dob.required"); } if (officer.getGenderId().equals("A")){ errors.rejectValue("genderId","genderId.required"); } if(officer.getDivisionNo() == 1){ errors.rejectValue("divisionNo", "divisionNo.required"); } if(officer.getPositionId() == 1){ errors.rejectValue("positionId", "positionId.required"); } if (officer.getStartDate() == null){ errors.rejectValue("startDate","startDate.required"); } if(officer.getEndDate() == null){ errors.rejectValue("endDate","endDate.required"); } logger.info("The Gender ID is " + officer.getGenderId().toString()); if(officer.getPhoneNo() == null){ errors.rejectValue("phoneNo", "phoneNo.required"); } } /** * @return the validateUserNameManager */ public ValidateUserNameManager getValidateUserNameManager() { return validateUserNameManager; } /** * @param validateUserNameManager the validateUserNameManager to set */ public void setValidateUserNameManager( ValidateUserNameManager validateUserNameManager) { this.validateUserNameManager = validateUserNameManager; } } Update Error Log using Logger.Error("Message", e): 39024 [http-8084-2] INFO com.crimetrack.service.OfficerRegistrationValidation - UserName is not null so going to check if its valid for :adminz 39025 [http-8084-2] INFO com.crimetrack.service.OfficerRegistrationValidation - User Name in try.....catch block is adminz 39025 [http-8084-2] ERROR com.crimetrack.service.OfficerRegistrationValidation - Message java.lang.NullPointerException at com.crimetrack.service.OfficerRegistrationValidation.validate(OfficerRegistrationValidation.java:47) at org.springframework.validation.DataBinder.validate(DataBinder.java:725) at org.springframework.web.bind.annotation.support.HandlerMethodInvoker.doBind(HandlerMethodInvoker.java:815) at org.springframework.web.bind.annotation.support.HandlerMethodInvoker.resolveHandlerArguments(HandlerMethodInvoker.java:367) at org.springframework.web.bind.annotation.support.HandlerMethodInvoker.invokeHandlerMethod(HandlerMethodInvoker.java:171) at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.invokeHandlerMethod(AnnotationMethodHandlerAdapter.java:436) at org.springframework.web.servlet.mvc.annotation.AnnotationMethodHandlerAdapter.handle(AnnotationMethodHandlerAdapter.java:424) at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:923) at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:852) at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:882) at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:789) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:602) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489) at java.lang.Thread.run(Unknown Source) 39025 [http-8084-2] INFO com.crimetrack.service.OfficerRegistrationValidation - Error Occured When validating UserName

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• Best approach to designing multi-client applications

  - by Tomh

  Hi, I was wondering how you guys start out if you need to design a multi-client project where multiple clients can interact with a server. In specific how do you go about dealing with different states and message handling, how do you start designing and considering all these cases? For example a video webchat application where it is possible that you call another client, while that client is already in a call, or is stuck in a modal dialog such that the calling dialog does not come through.

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• Consultant - Google Cloud Endpoints

  - by Marc M.

  How does when go along finding a consultant to hire for a few hours for particular technologies? Lets say Google Cloud Endpoints, basically a professional at the library that can answer anything I need to know about it? How much might this cost. Can you hire them for only a couple hours at a time? Or even for a 20 minute phone call like a lawyer? P.S. I could use someone on call for Objectify questions too.

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• Why enumerator structs are a really bad idea (redux)

  - by Simon Cooper

  My previous blog post went into some detail as to why calling MoveNext on a BCL generic collection enumerator didn't quite do what you thought it would. This post covers the Reset method. To recap, here's the simple wrapper around a linked list enumerator struct from my previous post (minus the readonly on the enumerator variable): sealed class EnumeratorWrapper : IEnumerator<int> { private LinkedList<int>.Enumerator m_Enumerator; public EnumeratorWrapper(LinkedList<int> linkedList) { m_Enumerator = linkedList.GetEnumerator(); } public int Current { get { return m_Enumerator.Current; } } object System.Collections.IEnumerator.Current { get { return Current; } } public bool MoveNext() { return m_Enumerator.MoveNext(); } public void Reset() { ((System.Collections.IEnumerator)m_Enumerator).Reset(); } public void Dispose() { m_Enumerator.Dispose(); } } If you have a look at the Reset method, you'll notice I'm having to cast to IEnumerator to be able to call Reset on m_Enumerator. This is because the implementation of LinkedList<int>.Enumerator.Reset, and indeed of all the other Reset methods on the BCL generic collection enumerators, is an explicit interface implementation. However, IEnumerator is a reference type. LinkedList<int>.Enumerator is a value type. That means, in order to call the reset method at all, the enumerator has to be boxed. And the IL confirms this: .method public hidebysig newslot virtual final instance void Reset() cil managed { .maxstack 8 L_0000: nop L_0001: ldarg.0 L_0002: ldfld valuetype [System]System.Collections.Generic.LinkedList`1/Enumerator<int32> EnumeratorWrapper::m_Enumerator L_0007: box [System]System.Collections.Generic.LinkedList`1/Enumerator<int32> L_000c: callvirt instance void [mscorlib]System.Collections.IEnumerator::Reset() L_0011: nop L_0012: ret } On line 0007, we're doing a box operation, which copies the enumerator to a reference object on the heap, then on line 000c calling Reset on this boxed object. So m_Enumerator in the wrapper class is not modified by the call the Reset. And this is the only way to call the Reset method on this variable (without using reflection). Therefore, the only way that the collection enumerator struct can be used safely is to store them as a boxed IEnumerator<T>, and not use them as value types at all.

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• Java 1.7 update 07 and Google Chrome

  - by Peter

  I've just updated Java from 1.6 to 1.7 via the Software Centre - removing the old Java 1.6 and selecting the new Java 1.7. Firefox works fine. But when I use Google Chrome to access a Java test website it says the Plugin is out of date. I click on run anyway and it says that it's running version 1.7. I've cleared Chrome's Cache and Plugin data and this hasn't changed anything. Anyway ideas? (Ps. It's Ubuntu 12.04 64 bit)

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