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• top tweets SOA Partner Community – June 2013

  - by JuergenKress

  Send your tweets @soacommunity #soacommunity and follow us at http://twitter.com/soacommunity Oracle SOA Learn how Business Rules are used in Oracle SOA Suite. New free self-study course - Oracle Univ. #soa #oraclesoa http://pub.vitrue.com/ll9B OPITZ CONSULTING ?Wie #BPM und #SOA zusammengehören? Watch 100-Seconds-Video-Lesson by @Rolfbaer - http://ow.ly/luSjK @soacommunity Andrejus Baranovskis ?Customized BPM 11g PS6 Workspace Application http://fb.me/2ukaSBXKs Mark Nelson ?Case Management Samples Released http://wp.me/pgVeO-Lv Mark Nelson Instance Patching Demo for BPM 11.1.1.7 http://wp.me/pgVeO-Lx Simone Geib Antony Reynolds: Target Verification #oraclesoa https://blogs.oracle.com/reynolds/ OPITZ CONSULTING ?"It's all about Integration - Developing with Oracle #Cloud Services" @t_winterberg files: http://ow.ly/ljtEY #cloudworld @soacommunity Arun Pareek ?Functional Testing Business Processes In Oracle BPM Suite 11g http://wp.me/pkPu1-pc via @arrunpareek SOA Proactive Want to get started with Human Workflow? Check out the introductory video on OTN, http://pub.vitrue.com/enIL C2B2 Consulting Free tech workshop,London 6th of Jun Diagnosing Performance & Scalability Problems in Oracle SOASuite http://www.c2b2.co.uk/oracle_fusion_middleware_performance_seminar … @soacommunity Oracle BPM Must have technologies for delivering effective #CX : #BPM #Social #Mobile > #OracleBPM Whitepaper http://pub.vitrue.com/6pF6 OracleBlogs ?Introduction to Web Forms -Basic Tutorial http://ow.ly/2wQLTE OTNArchBeat ?Complete State of SOA podcast now available w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/PZFw Ronald Luttikhuizen VENNSTER Blog | Article published - Fault Handling and Prevention - Part 2 | http://blog.vennster.nl/2013/05/article-published-fault-handling-and.html … Mark Nelson ?Getting to know Maven http://wp.me/pgVeO-Lk gschmutz ?Cool! Our 2nd article has just been published: "Fault Handling and Prevention for Services in Oracle Service Bus" http://pub.vitrue.com/jMOy David Shaffer Interesting SOA Development and Delivery post on A-Team Redstack site - http://bit.ly/18oqrAI . Would be great to get others to contribute! Mark Nelson BPM PS6 video showing process lifecycle in more detail (30min) http://wp.me/pgVeO-Ko SOA Proactive ?Webcast: 'Introduction and Troubleshooting of the SOA 11g Database Adapter', May 9th. Register now at http://pub.vitrue.com/8In7 Mark Nelson ?SOA Development and Delivery http://wp.me/pgVeO-Kd Oracle BPM Manoj Das, VP Product Mangement talks about new #OracleBPM release #BPM #processmanagement http://pub.vitrue.com/FV3R OTNArchBeat Podcast: The State of SOA w/ @soacommunity @hajonormann @gschmutz @t_winterberg #industrialsoa http://pub.vitrue.com/OK2M gschmutz New article series on Industrial SOA started on OTN and Service Technology Magazine: http://guidoschmutz.wordpress.com/2013/04/22/first-two-chapters-of-industrial-soa-articles-series-have-been-published-both-on-otn-and-service-technology-magazine/ … #industrialSOA Danilo Schmiedel ?Article series #industrialSOA published on OTN and Service Technology Magazine http://inside-bpm-and-soa.blogspot.de/2013/04/industrial-soa_22.html … @soacommunity @OC_WIRE SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: twitter,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• The best Bar on the globe is ... in Seoul/Korea

  - by Mike Dietrich

  As you know already sometimes I write about things which really don't have to do anything with a database upgrade. So if you are looking for tips and tricks and articles about that topic please stop reading now Actually I'm not a lets-go-to-a-bar person. I enjoy good food and a fine dessert wine afterwards. But last week in Seoul/Korea Ryan, our local host, did ask us after a wonderful dinner at a Korean Barbecue place if we'd like to visit a bar. I was really tired as I flew into Seoul overnight from Sunday to Monday arriving Monday early morning, getting shower, breakfast - and then a full day of very good and productive customer meetings. But one thing Ryan mentioned catched my immediate attention: The owner of the bar collects records and has a huge tube amp stereo system - and you can ask him to play your favorite songs. The bar is called "Peter, Paul and Mary" - honestly not my favorite style of music. And I even coulnd't find a webpage or an address - only that little piece of information on Facebook. But after stepping down the stairs to the cellar my eyes almost poped out of my head. This is the audio system: Enourmus huge corner horn loudspeakers from Western Electric. Pretty old I'd suppose but delivering an incredible present dynamics into the room. And plenty of tube equipment from Jadis, NSA Labs and Shindo Laboratories Western Electric 300B Limited amps from Tokyo. And the owner (I was so amazed I had simply forgotten to ask for his name) collects records since 40 years. And we had many wishes that night. Actually when we did enter Peter, Paul and Mary he played an old Helloween song. That must have been destiny. A German entering a bar in Korea and the owner is playing an old song by one of Germany's best heavy metal bands ever. And it went on with the Doors, Rainbow's Stargazer, Scorpions, later Deep Purple's Perfect Strangers, a bit of Santana, Carly Simon, Jimi Hendrix, David Bowie ...Ronnie James Dio's Holy Diver, Gary Moore, Peter Gabriel's San Jacinto ... and many many more great songs ... Of course we were the last guests leaving the place at 2am in the morning - and I've never ever had a better night in a bar before ... I could have stayed days listening to so many records  ... Thanks Ryan, that was a phantastic night! -Mike

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• Before the Summit of 2012

  - by Ajarn Mark Caldwell

  Today, Monday, was the first day of the PASS Summit Preconference training events, but instead I spent the day at the free SQL in the City event put on by Red Gate. For me this was not a financial decision (pre-con sessions cost extra above the general Summit registration) but rather a matter of interest.  I had already included money for pre-cons in this year’s training budget, but none of them really stood out to me, so even if the Red-Gate event were not going on at the same time, I probably would not have gone to any pre-cons this year.  However, the topics being presented at the SQL in the City event were of great interest to me.  There promised to be good information on Continuous Integration and automated deployment of database changes, which lately has been a real hot topic at my work.  And indeed, Red-Gate announced the release of a new tool (still in Early Access Program…a.k.a. Beta) which is called the Deployment Manager.  Since we are in the middle of a TFS implementation project, it will be interesting to see how this plays out and compares to what we put together with the automated builds in TFS.  But, as I understand it, the primary focus of Deployment Manager is not to be the Build process (Red Gate uses JetBrains’ Team City for that in their shop) but rather to aid in the deployment of those build packages, as well as providing easy rollback and a good visualization of which versions of software are in which environments.  It looks promising and I’ve already downloaded the installer package to play with it later. Overall, I was quite impressed with the SQL in the City event.  Having heard many current and past members of the PASS Board of Directors describe the challenges of putting on a large conference, and the growing pains that the PASS Summit has gone through, I am even more impressed that the Red Gate event ran as smoothly as it did.  And it is quite impressive the amount of money that Red Gate must have spent given that this was a no-charge event to attend, they had a very nice hot lunch, and the after-event drinks celebration.  Well done, folks! Of course it was great to hear from a variety of speakers.  Today I listened to some folks from Red Gate like Grant Fritchey (blog | @GFritchey) and David Atkinson (Product Manager for SQL Source Control and now the Deployment Manager tool set); and also Brent Ozar (blog | @BrentO) and Buck Woody (blog | @BuckWoody).  By the way, if you have never seen either Brent or Buck speak, you really should.  Different styles, but both are very entertaining and educational at the same time.  I love Buck’s sense of humor (here’s a tip…don’t be late to Buck’s session or you’ll become part of the presentation) and I praise Brent’s slides.  Brent’s style very much reminds me of that espoused by Garr Reynolds on his Presentation Zen blog (and book) and I am impressed that he can make a technical presentation so engaging. It was a great day, a great way to kick off the week, and I am excited to get into the full Summit!

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• Is it wise to store a big lump of json on a database row

  - by Ieyasu Sawada

  I have this project which stores product details from amazon into the database. Just to give you an idea on how big it is: [{"title":"Genetic Engineering (Opposing Viewpoints)","short_title":"Genetic Engineering ...","brand":"","condition":"","sales_rank":"7171426","binding":"Book","item_detail_url":"http://localhost/wordpress/product/?asin=0737705124","node_list":"Books > Science & Math > Biological Sciences > Biotechnology","node_category":"Books","subcat":"","model_number":"","item_url":"http://localhost/wordpress/wp-content/ecom-plugin-redirects/ecom_redirector.php?id=128","details_url":"http://localhost/wordpress/product/?asin=0737705124","large_image":"http://localhost/wordpress/wp-content/plugins/ecom/img/large-notfound.png","medium_image":"http://localhost/wordpress/wp-content/plugins/ecom/img/medium-notfound.png","small_image":"http://localhost/wordpress/wp-content/plugins/ecom/img/small-notfound.png","thumbnail_image":"http://localhost/wordpress/wp-content/plugins/ecom/img/thumbnail-notfound.png","tiny_img":"http://localhost/wordpress/wp-content/plugins/ecom/img/tiny-notfound.png","swatch_img":"http://localhost/wordpress/wp-content/plugins/ecom/img/swatch-notfound.png","total_images":"6","amount":"33.70","currency":"$","long_currency":"USD","price":"$33.70","price_type":"List Price","show_price_type":"0","stars_url":"","product_review":"","rating":"","yellow_star_class":"","white_star_class":"","rating_text":" of 5","reviews_url":"","review_label":"","reviews_label":"Read all ","review_count":"","create_review_url":"http://localhost/wordpress/wp-content/ecom-plugin-redirects/ecom_redirector.php?id=132","create_review_label":"Write a review","buy_url":"http://localhost/wordpress/wp-content/ecom-plugin-redirects/ecom_redirector.php?id=19186","add_to_cart_action":"http://localhost/wordpress/wp-content/ecom-plugin-redirects/add_to_cart.php","asin":"0737705124","status":"Only 7 left in stock.","snippet_condition":"in_stock","status_class":"ninstck","customer_images":["http://localhost/wordpress/wp-content/uploads/2013/10/ecom_images/51M2vvFvs2BL.jpg","http://localhost/wordpress/wp-content/uploads/2013/10/ecom_images/31FIM-YIUrL.jpg","http://localhost/wordpress/wp-content/uploads/2013/10/ecom_images/51M2vvFvs2BL.jpg","http://localhost/wordpress/wp-content/uploads/2013/10/ecom_images/51M2vvFvs2BL.jpg"],"disclaimer":"","item_attributes":[{"attr":"Author","value":"Greenhaven Press"},{"attr":"Binding","value":"Hardcover"},{"attr":"EAN","value":"9780737705126"},{"attr":"Edition","value":"1"},{"attr":"ISBN","value":"0737705124"},{"attr":"Label","value":"Greenhaven Press"},{"attr":"Manufacturer","value":"Greenhaven Press"},{"attr":"NumberOfItems","value":"1"},{"attr":"NumberOfPages","value":"224"},{"attr":"ProductGroup","value":"Book"},{"attr":"ProductTypeName","value":"ABIS_BOOK"},{"attr":"PublicationDate","value":"2000-06"},{"attr":"Publisher","value":"Greenhaven Press"},{"attr":"SKU","value":"G0737705124I2N00"},{"attr":"Studio","value":"Greenhaven Press"},{"attr":"Title","value":"Genetic Engineering (Opposing Viewpoints)"}],"customer_review_url":"http://localhost/wordpress/wp-content/ecom-customer-reviews/0737705124.html","flickr_results":["http://localhost/wordpress/wp-content/uploads/2013/10/ecom_images/5105560852_06c7d06f14_m.jpg"],"freebase_text":"No around the web data available yet","freebase_image":"http://localhost/wordpress/wp-content/plugins/ecom/img/freebase-notfound.jpg","ebay_related_items":[{"title":"Genetic Engineering (Introducing Issues With Opposing Viewpoints), , Good Book","image":"http://localhost/wordpress/wp-content/uploads/2013/10/ecom_images/140.jpg","url":"http://localhost/wordpress/wp-content/ecom-plugin-redirects/ecom_redirector.php?id=12165","currency_id":"$","current_price":"26.2"},{"title":"Genetic Engineering Opposing Viewpoints by DAVID BENDER - 1964 Hardcover","image":"http://localhost/wordpress/wp-content/uploads/2013/10/ecom_images/140.jpg","url":"http://localhost/wordpress/wp-content/ecom-plugin-redirects/ecom_redirector.php?id=130","currency_id":"AUD","current_price":"11.99"}],"no_follow":"rel=\"nofollow\"","new_tab":"target=\"_blank\"","related_products":[],"super_saver_shipping":"","shipping_availability":"","total_offers":"7","added_to_cart":""}] So the structure for the table is: asin title details (the product details in json) Will the performance suffer if I have to store like 10,000 products? Is there any other way of doing this? I'm thinking of the following, but the current setup is really the most convenient one since I also have to use the data on the client side: store the product details in a file. So something like ASIN123.json store the product details in one big file. (I'm guessing it will be a drag to extract data from this file) store each of the fields in the details in its own table field Thanks in advance!

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• Siegertypen unter sich - beim Oracle Partner Day in Frankfurt

  - by A&C Redaktion

  WIR WARTEN AUF SIE! ORACLE PARTNER DAY - 29. OKTOBER 2012 Erfolg hat immer eine sportliche Komponente – Ehrgeiz, Wissen und Durchhaltevermögen sind mit entscheidend, um in die nächste Runde zu kommen. Sie als Partner können jetzt in einer neuen Liga spielen, denn ab sofort haben Sie die Möglichkeit, das gesamte Oracle Red Stack Produktportfolio – Software, Hardware und Applications – zu verkaufen. An diesem Tag erwarten Sie: David Callaghan, Senior Vice President EMEA Alliances & Channels Jürgen Kunz, Senior Vice President Northern Europe & Country Leader Germany Silvia Kaske, Senior Director Alliances & Channels Europe North Christian Werner, Senior Director Alliances & Channels Germany Sie haben Fragen an die Executives? Im Oracle Leaders Panel (ab 17 Uhr) werden diese live beantwortet. Schicken Sie uns Ihre Fragen einfach zu: per SMS an +49 176 84879149, per Email, via Facebook oder über Twitter.Das neue A&C Coaching Team steht. Sind Sie dabei?Spitzenleistung braucht eine breite Basis: die neue Mannschaftsaufstellung lernen Sie vor Ort live kennen. Holen Sie sich Unterstützung. Und profitieren Sie von einem exzellenten Netzwerk – Ihrer Partnerschaft auf dem Weg nach oben. Steigen Sie mit Alliances & Channels gemeinsam in die neue Liga auf, das mit seinem Produktportfolio am Markt seinesgleichen sucht. Nur noch wenige Tage bis zum Oracle Partner Day 2012!Aber noch nicht zu spät, um sich zu registrieren. Machen Sie sich jetzt auf den Weg an die Spitze! Melden Sie sich hier gleich an.Noch besteht die Möglichkeit für ein 1:1 Meeting mit ausgewählten Oracle Managern vor Ort. Kreuzen Sie Ihren Wunschpartner an, mit dem Sie sich gerne austauschen möchten. Sie machen den Test. Wir zahlen die Testgebühr!Nutzen Sie die Gelegenheit, sich direkt zum OPN Implementation Specialist zu akkreditieren! Melden Sie sich jetzt zum offiziellen Implementierungstest beim Testcenter Pearson Vue vor Ort beim Oracle Partner Day an. Wählen Sie Ihre Fachbereiche aus Fusion Middleware, Applications, Hardware, Datenbank und gehen Sie als Implementierungsspezialist nach Hause. Jetzt kommt der Ball ins Rollen! Sportlicher Abschluss in der Commerzbank ArenaNach den fachlichen Themen des Tages wollen wir den Abend in sportlichem Rahmen mit Ihnen ausklingen lassen. Die „Oracle Red Stack Arena Sport Challenge“ hält für Sie einige Überraschungen bereit. Nur so viel sei verraten: Es wird auch ein mit QR-Codes verknüpfes Gewinnspiel mit attraktiven Preisen geben. Bereiten Sie Ihr Smartphone dafür vor. Wir freuen uns auf Sie!

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• Siegertypen unter sich - beim Oracle Partner Day in Frankfurt

  - by A&C Redaktion

  WIR WARTEN AUF SIE! ORACLE PARTNER DAY - 29. OKTOBER 2012 Erfolg hat immer eine sportliche Komponente – Ehrgeiz, Wissen und Durchhaltevermögen sind mit entscheidend, um in die nächste Runde zu kommen. Sie als Partner können jetzt in einer neuen Liga spielen, denn ab sofort haben Sie die Möglichkeit, das gesamte Oracle Red Stack Produktportfolio – Software, Hardware und Applications – zu verkaufen. An diesem Tag erwarten Sie: David Callaghan, Senior Vice President EMEA Alliances & Channels Jürgen Kunz, Senior Vice President Northern Europe & Country Leader Germany Silvia Kaske, Senior Director Alliances & Channels Europe North Christian Werner, Senior Director Alliances & Channels Germany Sie haben Fragen an die Executives? Im Oracle Leaders Panel (ab 17 Uhr) werden diese live beantwortet. Schicken Sie uns Ihre Fragen einfach zu: per SMS an +49 176 84879149, per Email, via Facebook oder über Twitter.Das neue A&C Coaching Team steht. Sind Sie dabei?Spitzenleistung braucht eine breite Basis: die neue Mannschaftsaufstellung lernen Sie vor Ort live kennen. Holen Sie sich Unterstützung. Und profitieren Sie von einem exzellenten Netzwerk – Ihrer Partnerschaft auf dem Weg nach oben. Steigen Sie mit Alliances & Channels gemeinsam in die neue Liga auf, das mit seinem Produktportfolio am Markt seinesgleichen sucht. Nur noch wenige Tage bis zum Oracle Partner Day 2012!Aber noch nicht zu spät, um sich zu registrieren. Machen Sie sich jetzt auf den Weg an die Spitze! Melden Sie sich hier gleich an.Noch besteht die Möglichkeit für ein 1:1 Meeting mit ausgewählten Oracle Managern vor Ort. Kreuzen Sie Ihren Wunschpartner an, mit dem Sie sich gerne austauschen möchten. Sie machen den Test. Wir zahlen die Testgebühr!Nutzen Sie die Gelegenheit, sich direkt zum OPN Implementation Specialist zu akkreditieren! Melden Sie sich jetzt zum offiziellen Implementierungstest beim Testcenter Pearson Vue vor Ort beim Oracle Partner Day an. Wählen Sie Ihre Fachbereiche aus Fusion Middleware, Applications, Hardware, Datenbank und gehen Sie als Implementierungsspezialist nach Hause. Jetzt kommt der Ball ins Rollen! Sportlicher Abschluss in der Commerzbank ArenaNach den fachlichen Themen des Tages wollen wir den Abend in sportlichem Rahmen mit Ihnen ausklingen lassen. Die „Oracle Red Stack Arena Sport Challenge“ hält für Sie einige Überraschungen bereit. Nur so viel sei verraten: Es wird auch ein mit QR-Codes verknüpfes Gewinnspiel mit attraktiven Preisen geben. Bereiten Sie Ihr Smartphone dafür vor. Wir freuen uns auf Sie!

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• Importing PKCS#12 (.p12) files into Firefox From the Command Line

  - by user11165

  I’ve posted this question up on #Ubuntu and #Firefox Forums, and really could do with some help.. Anyone know where i could look or help with the answer. I’m hoping the power of social media will come through… I have a need to perform the following action: Firefox 3.6.x: Quote: open Edit - Preferences - Advanced - Encryption - View Certificates - Your Certificates - Import However i need the same functionality from the bash command line. So far I’ve established that the following command is supposed to be used: Quote: certutil -A -t “u,u,u” -d /home/df001/.mozilla/firefox/qe5y5lht.tc.default/ -n “mycert” -i client.p12 This executes with no isses, however, doesn’t show up in any Firefox Certificate store. However, I have noted that prior to running this command, i have a cert8.db key3.db and secmod.db file in the above folder. After running the command the certutil seems to have created a cert9.db, key4.db and pkcs12.txt file Listing the contents using the command: Quote: certutil -L -d sql:/home/df001/.mozilla/firefox/qe5y5lht.tc.default/ does seem to confirm my attempts of importing files into a certificate folder of some kind have worked. because i get Quote: Certificate Nickname Trust Attributes SSL,S/MIME,JAR/XPI Thawte SSL CA „ Go Daddy Secure Certification Authority „ Thawte SGC CA „ Entrust Certification Authority - L1C „ My Nero CT,C,c mynero P„ davidfield - Internet Widgits Pty Ltd u,u,u So, having tried this, and heading back over to the www, i cam across this command: Quote: pk12util -d /home/df001/.mozilla/firefox/qe5y5lht.tc.default/ -i client.p12 -n “David Field” -P “cert8.db” this again, appears to be importing something somewhere, however, again, Viewing certs from the Firefox interface doesn’t show the imported Cert. I’m surmising here on reading that the certutil and pk12util are creating a new NSS database, which firefox isn’t reading. So my question is, how can i get the p12 cert from the command line so it displays in the firefox Certificate manager interface? Why have i posted this here? Why not post on the firefox forum? Well i will copy and post the same question there as well, however the ability to use the command line to do this is important, as I have potentially 2000 machines which will need a user cert imported into firefox via a p12 file. I need to do this in the form of a script, i thought the hard part was going to be making the p12 file from the microsoft 2003 CA, turns out thats easy. I can’t just import via the GUI and copy over cert8.db x 2000, i can’t ask users to use the CA webinterface as its for VPN access, the users are off site, and they need the VPN to get to the cert server.. Is there any person out there who can help? By the way, i don't have the tor buttun installed.

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• RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud

  - by Richard Lefebvre

  ·        The May 2012 release of Oracle’s RightNow CX Cloud Service, the customer experience suite, is now integrated with Oracle Fusion CRM, helping organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that can increase revenue opportunities and drive organizational efficiencies. Relevant Interactions Build Stronger Customer Relationships ·          Armed with a comprehensive view of all customer interactions across channels, the context and status of these interactions, and an awareness of the customer’s value to the organization, companies can now offer more relevant products and services to customers. ·         Using the combined Oracle RightNow CX Cloud Service and Oracle Fusion CRM solutions, organizations can increase customer retention, drive higher levels of customer advocacy, and increase sales conversion rates with tools designed to: - Provide a complete, cross-channel view of the customer to sales, marketing and service. - Empower sales and service departments to easily collaborate to proactively solve customer issues, using opportunities to provide purchase advice at the right time and with the right solutions. - Allow sales to easily review service history in preparation for sales calls. - Enable agents to understand customer value based upon prior buying habits and existing opportunities. Deeper Insight Enables Targeted, Personalized Opportunities ·          The combination of Oracle RightNow CX Cloud Service and Oracle Fusion CRM allows sales and marketing organizations to simultaneously leverage service interactions from RightNow CX and sales prediction and segmentation capabilities from Fusion Sales. This helps companies to: - Better match products and services to specific customer needs based on customer service history.  - Deliver targeted, personalized interactions intended to help customers derive more value from purchases and to inform future buying decisions. - Identify new opportunities to increase deal size and conversion rates. Supporting Quotes ·         “Every interaction is a relationship opportunity to grow your business. When these interactions are relevant and add value for customers, customers are more likely to trust the relationship and seek purchase advice,” said David Vap, group vice president, Oracle. “This customer trust provides an opportunity to increase customer product adoption and to reduce the cost of customer acquisition, thereby increasing company profitability.” Supporting Resources ·         Oracle Fusion CRM ·         Oracle Fusion Applications ·         Oracle RightNow CX Cloud Service ·         OracleCRM on Facebook ·         OracleCRM on YouTube

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• Certification Notes: 70-583 Designing and Developing Windows Azure Applications

  - by BuckWoody

  It’s time for another certification, and we’ve just release the 70-583 exam on Windows Azure. I’ve blogged my “study plans” here before on other certifications, so I thought I would do the same for this one. I’ll also need to take exam 70-513 and 70-516; but I’ll post my notes on those separately. None of these are “brain dumps” or any questions from the actual tests - just the books, links and notes I have from my studies. I’ll update these references as I’m studying, so bookmark this site and watch my Twitter and Facebook posts for when I’ll update them, or just subscribe to the RSS feed. A “Green” color on the check-block means I’ve done that part so far, red means I haven’t. First, I need to refresh my memory on some basic coding, so along with the Azure-specific information I’m reading the following general programming books: Introducing Microsoft .NET (Pro-Developer): http://www.amazon.com/Introducing-Microsoft-Pro-Developer-David-Platt/dp/0735619182/ref=sr_1_1?s=books&ie=UTF8&qid=1296339237&sr=1-1 Head First C#, 2E: A Learner's Guide to Real-World Programming with Visual C# and .NET: http://www.amazon.com/Head-First-2E-Real-World-Programming/dp/1449380344/ref=sr_1_1?ie=UTF8&qid=1296339176&sr=8-1 Microsoft Visual C# 2008 Step by Step : http://www.amazon.com/Microsoft-Visual-2008-Step/dp/0735624305/ref=sr_1_1?s=books&ie=UTF8&qid=1296339208&sr=1-1 c The first place to start is at the official site for the certification. That’s here: http://www.microsoft.com/learning/en/us/Exam.aspx?ID=70-583&Locale=en-us c On that page you’ll find several resources, and the first you should follow is the “Save to my learning” so you have a place to track everything. Then click the “Related Learning Plans” link and follow the videos and read the documentation in each of those bullets. There are six areas on the learning plan that you should focus on - make sure you open the learning plan to drill into the specifics. c Designing Data Storage Architecture (18%) Books I’m Reading: Links: My Notes: c Optimizing Data Access and Messaging (17%) Books I’m Reading: Links: My Notes: c Designing the Application Architecture (19%) Books I’m Reading: Links: My Notes: c Preparing for Application and Service Deployment (15%) Books I’m Reading: Links: My Notes: c Investigating and Analyzing Applications (16%) Books I’m Reading: Links: My Notes: c Designing Integrated Solutions (15%) Books I’m Reading: Links: My Notes:

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• links for 2011-02-08

  - by Bob Rhubart

  When It Comes to Data Integration, Oracle Is the Right Choice (tags: ping.fm) When It Comes to Data Integration, Oracle Is the Right Choice (tags: ping.fm) Webcast: Webcast: Deploy Oracle VM Templates for Oracle E-Business Suite and Oracle PeopleSoft Enterprise Applications. Feb 15. Event Date: 02/15/2011 9:00am PT / Noon ET. Featured Speakers: Adam Hawley (Oracle Senior Director, Product Management, Virtualization), Ivo Dujmovic (Oracle Director, Technology Integration), Greg Kelly (Oracle Product Strategy Manager - PeopleTools). (tags: oracle virtualization peoplesoft) Webcast: Managing Oracle Exadata with Oracle Enterprise Manager 11g Thursday, February 10, 2011 - 10 a.m. PT/1 p.m. ET. Ask Oracle experts questions and learn firsthand how to efficiently manage all stages of Oracle Exadata’s lifecycle, from testing to deployment. (tags: oracle exalogic enterprisemanager) Arthur Cole: Winning the Consolidated Data Center Future | ITBusinessEdge.com "According to InformationWeek, the amount of data under management is increasing by about 20 percent per year, with some organizations having to deal with 50 percent or more. That means capacity needs to double every two or three years." - Arthur Cole (tags: dataconsolidation enterprisearchitecture) Transformation of Product Management in Telecommunications for Rapid Launch of Next Generation Products (Telecommunications Architecture Corner) Raul Goycoolea's post examines "how enterprise product management enabled by PLM-based product catalogue solutions helps to launch next generation products rapidly in the context of the Telecommunication Industry." (tags: oracle otn enterprisearchitecture) Richard Veryard on Architecture: What is an EA vendor? "Even some people who insist that enterprise architecture shouldn't be thought of as merely software architecture seem to think that 'tools' only means 'software tools.'" - Richard Veryard (tags: enterprisearchitecture) MDM for Tax Authorities (Oracle Master Data Management) "Tax Authorities face a multitude of IT challenges," says David Butler. "Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex." (tags: oracle otn MDM ITarchitecture) Bernard Golden: How Cloud Computing Changes IT Staffs | CIO.com | CIO.com "Enterprise architects become more important" tops Bernard's list of changes. (tags: cloudcomputing staffing cio enterprisearchitecture) Martijn Linssen: Social Enterprise Magic Quadrant "Revolutions usually go wrong, where evolutions usually go right." - Martijn Linssen (tags: socialcomputing enterprise2.0) Why Do IT Roles Fail? | CIO "The roles that come up most often are the ones that are not directly building or maintaining systems. These include architecture, planning, vendor management, relationship management, PMO, and security." - Marc Cecere (tags: softwarearchitecture technologyroles) We're Hiring! - Server and Desktop Virtualization Product Management (Oracle's Virtualization Blog) Adam Hawley with information on an opportunity for qualified job seekers. (tags: oracle otn employment virtualization)

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• Which statically typed languages support intersection types for function return values?

  - by stakx

  Initial note: This question got closed after several edits because I lacked the proper terminology to state accurately what I was looking for. Sam Tobin-Hochstadt then posted a comment which made me recognise exactly what that was: programming languages that support intersection types for function return values. Now that the question has been re-opened, I've decided to improve it by rewriting it in a (hopefully) more precise manner. Therefore, some answers and comments below might no longer make sense because they refer to previous edits. (Please see the question's edit history in such cases.) Are there any popular statically & strongly typed programming languages (such as Haskell, generic Java, C#, F#, etc.) that support intersection types for function return values? If so, which, and how? (If I'm honest, I would really love to see someone demonstrate a way how to express intersection types in a mainstream language such as C# or Java.) I'll give a quick example of what intersection types might look like, using some pseudocode similar to C#: interface IX { … } interface IY { … } interface IB { … } class A : IX, IY { … } class B : IX, IY, IB { … } T fn() where T : IX, IY { return … ? new A() : new B(); } That is, the function fn returns an instance of some type T, of which the caller knows only that it implements interfaces IX and IY. (That is, unlike with generics, the caller doesn't get to choose the concrete type of T — the function does. From this I would suppose that T is in fact not a universal type, but an existential type.) P.S.: I'm aware that one could simply define a interface IXY : IX, IY and change the return type of fn to IXY. However, that is not really the same thing, because often you cannot bolt on an additional interface IXY to a previously defined type A which only implements IX and IY separately. Footnote: Some resources about intersection types: Wikipedia article for "Type system" has a subsection about intersection types. Report by Benjamin C. Pierce (1991), "Programming With Intersection Types, Union Types, and Polymorphism" David P. Cunningham (2005), "Intersection types in practice", which contains a case study about the Forsythe language, which is mentioned in the Wikipedia article. A Stack Overflow question, "Union types and intersection types" which got several good answers, among them this one which gives a pseudocode example of intersection types similar to mine above.

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• ArchBeat Link-o-Rama for 2012-06-06

  - by Bob Rhubart

  Creating an Oracle Endeca Information Discovery 2.3 Application Part 3 : Creating the User Interface | Mark Rittman Oracle ACE Director Mark Rittman continues his article series. WebLogic Advisor WebCasts on-demand A series of videos by WebLogic experts, available to those with access to support.oracle.com. Integrating OBIEE 11g into Weblogic’s SAML SSO | Andre Correa A-Team blogger Andre Correa illustrates a transient federation scenario. InfoQ: Cloud 2017: Cloud Architectures in 5 Years Andrew Phillips, Mark Holdsworth, Martijn Verburg, Patrick Debois, and Richard Davies review the evolution of cloud computing so far and look five years into the future. Call for Nominations: Oracle Fusion Middleware Innovation Awards 2012 - Win a free pass to #OOW12 These awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Either a customer, their partner, or an Oracle representative can submit the nomination form on behalf of the customer. Submission deadline: July 17. Winners receive a free pass to Oracle OpenWorld 2012 in San Francisco. SOA Analysis within the Department of Defense Architecture Framework (DoDAF) 2.0 – Part II | Dawit Lessanu The conclusion of Lessanu's two-part series for Service Technology Magazine. Driving from Business Architecture to Business Process Services | Hariharan V. Ganesarethinam "The perfect mixture of EA, SOA and BPM make enterprise IT highly agile so it can quickly accommodate dynamic business strategies, alignments and directions," says Ganesarethinam. "However, there should be a structured approach to drive enterprise architecture to service-oriented architecture and business processes." Book Review: Oracle Application Integration Architecture (AIA) Foundation Pack 11gR1: Essentials | Rajesh Raheja Rajesh Raheja reviews the new AIA book from Packt Publishing. ODTUG Kscope12 - June 24-28 - San Antonio, TX San Antonio, TX June 24-28, 2012 Kscope12, sponsored by ODTUG, is your home for Application Express, BI and Oracle EPM, Database Development, Fusion Middleware, and MySQL training by the best of the best! Oracle Enterprise Manager Ops Center 12c : Enterprise Controller High Availability (EC HA) | Mahesh Sharma Mahesh Sharma describes EC HA, looks at the prerequisites, and shares screen shots. The right way to transform your business via the cloud | David Linthicum A couple of quick tests will show you where you need to focus your transition efforts. Thought for the Day "Most software isn't designed. Rather, it emerges from the development team like a zombie emerging from a bubbling vat of Research and Development juice. When a discipline is hugging the ragged edge of technology, this might be expected, but most of today's software is comprised of mostly 'D' and very little 'R'." — Alan Cooper Source: softwarequotes.com

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• ArchBeat Link-o-Rama for 2012-09-19

  - by Bob Rhubart

  BPM Process Accelerator Packs – Update | Pat Shepherd Architect Pat Shepherd shares several resources relevant to the new Oracle Process Accelerators for Oracle Business Process Management. Oracle BI EE Management Pack Now Available for Oracle Enterprise Manager 12cR2 | Mark Rittman A handy and informative overview from Oracle ACE Director Mark Rittman. WebSockets on WebLogic Server | Steve Button "As there's no standard WebSocket Java API at this point, we've chosen to model the API on the Grizzly WebSocket API with some minor changes where necessary," says James "Buttso" Buttons. "Once the results of JSR-356 (Java API for WebSocket) becomes public, we'll look to implement and support that." Oracle Reference Architecture: Software Engineering This document from the IT Strategies from Oracle library focuses on integrated asset management and the need for efffective asset metadata management to insure that assets are properly tracked and reused in a manner that provides a holistic functional view of the enterprise. The tipping point for cloud management is nigh | Cloud Computing - InfoWorld "Businesses typically don't think too much about managing IT resources until they become too numerous and cumbersome to deal with on an ad hoc basis—a point many companies will soon hit in their adoption of cloud computing." — David Linthicum DevOps Basics: Track Down High CPU Thread with ps, top and the new JDK7 jcmd Tool | Frank Munz "The approach is very generic and works for WebLogic, Glassfish or any other Java application," say Frank Munz. "UNIX commands in the example are run on CentOS, so they will work without changes for Oracle Enterprise Linux or RedHat. Creating the thread dump at the end of the video is done with the jcmd tool from JDK7." Frank has captured the process in the posted video. OIM 11g R2 UI customization | Daniel Gralewski "OIM user interface customizations are easier now, and they survive patch applications--there is no need to reapply them after patching," says Fusion Middleware A-Team member Daniel Gralewski. "Adding new artifacts, new skins, and plugging code directly into the user interface components became an easier task." Daniel shows just how easy in this post. Thought for the Day "I have yet to see any problem, however complicated, which, when looked at in the right way, did not become still more complicated." — Poul Anderson (November 25, 1926 – July 31, 2001) Source: SoftwareQuotes.com

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• ArchBeat Link-o-Rama for 2012-04-05

  - by Bob Rhubart

  Webcast: Oracle Maximum Availability Architecture Best Practices event.on24.com Date: Thursday, April 12, 2012 Time: 10:00 AM PDT Oracle expert Tom Kyte discusses how Oracle’s Maximum Availability Architecture can help to minimize the costs and risk of downtime. Oracle Enterprise Manager Ops Center 12c Launch - Interactive Webcast and Live Chat www.oracle.com Thursday, April 12, 2012. 9 a.m. PT / 12 p.m. ET / 4 p.m. GMT. Speakers: Steve Wilson (VP Systems Management, Oracle) John Fowler (Exec VP Systems, Oracle) Brad Cameron (VP Development, Oracle Fusion Middleware) Bill Nesheim (VP Oracle Solaris) Dennis Reno (VP Customer Portal Experience, Oracle) Mike Wookey (Chief Architect, Oracle Enterprise Manager Ops Center) Prasad Pai (Sr Director, Oracle Enterprise Manager Ops Center) 2012 Real World Performance Tour Dates |Performance Tuning | Performance Engineering www.ioug.org Coming to your town: a full day of real world database performance with Tom Kyte, Andrew Holdsworth, and Graham Wood. Rochester, NY - March 8 Los Angeles, CA - April 30 Orange County, CA - May 1 Redwood Shores, CA - May 3 Oracle Technology Network Developer Day: MySQL - New York www.oracle.com Wednesday, May 02, 2012 8:00 AM – 4:30 PM Grand Hyatt New York 109 East 42nd Street, Grand Central Terminal New York, NY 10017 Webcast Series: Data Warehousing Best Practices event.on24.com April 19, 2012 - Best Practices for Workload Management of a Data Warehouse on Oracle Exadata May 10, 2012 - Best Practices for Extreme Data Warehouse Performance on Oracle Exadata How to create a Global Rule that stores a document’s folder path in a custom metadata field | Nicolas Montoya blogs.oracle.com An illustrated how-to from Oracle Fusion Middleware A-Team blogger Nicolas Montoya. Get Proactive with Fusion Middleware | Daniel Mortimer blogs.oracle.com Daniel Mortimer shows how to access "a one stop shop for navigating to proactive support material, tools, and communication channels related to Oracle Fusion Middleware." Build an enterprise on 'other peoples' work', via SOA and cloud | Joe McKendrick www.zdnet.com Are you down with OPW? Joe McKendrick's synopsis of a recent presentation by David Linthicum focuses on reuse. Oracle Fusion Middleware Security: Unsolicited login with OAM 11g | Chris Johnson fusionsecurity.blogspot.com Chris Johnson shows how to create a shopping cart login model using "plain old HTML." How to use the Human WorkFlow Web Services | Edwin Biemond biemond.blogspot.com Oracle ACE Edwin Biemond shows how to invoke two WorkFlow web services to query the Human task in Oracle SOA Suite with your own ordering and restrictions. Bad Practice Use Case for LOV Performance Implementation in ADF BC | Andrejus Baranovskis andrejusb.blogspot.com "If you want to learn something well, there is nothing better [than] to learn bad practices first," says Oracle ACE Director Andrejus Baranovskis. Thought for the Day "The best meetings get real work done. When your people learn that your meetings actually accomplish something, they will stop making excuses to be elsewhere." — Larry Constantine

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• Business Insight, IT Execution: 9 Project Management Tips

  - by Sylvie MacKenzie, PMP

  Excerpt from Profit Magazine - by David Rosenbaum When Marcos Baccetto was first asked to be the business-side project lead on Eaton Corporation’s Vehicle Group South America (VGSA) Oracle project, the operations services manager responsible for running manufacturing was, he confesses, “a little afraid” because of his lack of IT experience. Today, Baccetto calls the project “a fantastic experience,” and he is a true believer in the benefits of a close relationship between IT implementers and their line-of-business peers. Through his partnership with Jesiele Lima, then VGSA IT manager, Baccetto and Eaton’s South American operations team came to understand several important principles of business and IT. Here he shares nine tips managers should consider when working on an enterprise technology project. 1. Make it a business project, not an IT project. All levels of functional management must have ownership, responsibility, and accountability for the success of the implementation. 2. Share responsibility. Business owners should sign off on tests and data conversion. 3. Clean your data. Dedicating a team to improve core data quality prior to project launch can be a significant time-saver. 4. Select resources properly. Have functional people who can translate business needs to IT and can influence organizational change. 5. Manage scope. Follow project management methodologies and disciplines. 6. Adopt common processes, global solutions. Avoid customized, local solutions. The big-picture business goals can get lost in the details. 7. Implement processes prior to the go-live date. Change management can be key. Keep the workforce informed and train users in advance. 8. Define metrics milestones. Assume there will be a crisis during deployment. Having baseline metrics to compare against will help implementers keep their cool—and the project moving forward. 9. The sponsor’s commitment is critical. It is needed to support the truly difficult decisions.

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• Need help identifing what resources (eg. In MIT OpenCourseWare) can help me prepare for a test [closed]

  - by jiewmeng

  I am entering uni soon. I can sit for a placement test to see if I elegible for exemptions. The details are http://www.comp.nus.edu.sg/undergraduates/TestScope11_12.html Or CS2100 Computer Organisation (please click title) The objective of this module is to familiarise students with the fundamentals of computing devices. Through this module students will understand the basics of data representation, and how the various parts of a computer work, separately and with each other. This allows students to understand the issues in computing devices, and how these issues affect the implementation of solutions. Topics covered include data representation systems, combinational and sequential circuit design techniques, assembly language, processor execution cycles, pipelining, memory hierarchy and input/output systems. Recommended Textbooks Digital Design: Principles and Practices [DDPP] by John F. Wakerly, Prentice-Hall. ISBN 0-13-324500-4. Computer Organizations and Design (The hardware/software interface) by David A. Patterson and John L. Hennessy. CS2105 Introduction to Computer Networks (please click title) This course aims to provide a broad introduction to computer networks and some appreciations of network application programming. It covers a range of topics including basic data communication and computer network concepts, protocols, networked computing concepts and principles, network applications development and network security. The emphasis of teaching is on the working principles and application of computer networks. As an integral part of the course, tutorials and practical assignments enforcing learning will also be given. These assignments provide an early exposure in network application programming and they should be able to complete by using personal computers and school's network facilities. Topics included: An overview of computer networks and the Internet Basic data communications Application layer Transport layer Network layer and routing Link layer and local area networks Recommended Textbook James F. Kurose & Keith W. Ross, Computer networking: A top-down approach featuring internet, Addison Wesley, 2001 I am wondering what resources eg. MIT OpenCourseWare or other universities resources are available to help he perpare for these particular modubles. I am thinking does the Networking one look like CCNA? The computer oragization. Its like electronics, assembly etc? I learnt some electronics in Poly but looking at the sample papers, uni looks very different... I have about 1 month to prepare if I want any chance of exempting from these modules :) any help?

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• The Birth of SSAS Compare

  - by Red Gate Software BI Tools Team

  Noemi Moreno, Red Gate Business Intelligence Specialist Software vendors – even Microsoft – tend to forget about the needs of business intelligence developers. We are a rare and rather invisible species. For example, BIDS remained in VS 2008 until SQL Server 2012. It took until this release before we got something as simple as an “undo” function. Before I joined Red Gate as a BI specialist, I worked on SQL Development. I’ll never forget the time I discovered Red Gate’s SQL Compare tool and how it reduced the task of preparing a database release from a couple of days to ten minutes. When I moved to SSAS, MDX and cubes, I became frustrated with the deployment process because I couldn’t find a tool that made Cube releases as easy as they are with SQL Compare. This became my quest. I pitched the idea to a few people in Red Gate’s regular Down Tools Week, when everyone puts down their day-to-day tasks and works on their own projects. My task was to reason with a roomful of cynical developers, hardened to the blandishments of project managers, for help to develop a tool that would compare two different SSAS databases and create the script to process only the objects that needed processing, thereby reducing release time to only a few minutes. I walked to the podium and gave them the full story of the distressed BI specialists, doomed to spend tedious hours preparing deployment scripts. A few developers recovered from their torpor to cast a languid eye at my presentation. It wasn’t enough. In a sudden impulse, I blurted out a promise to perform a flamenco dance for just the team if the tool was able to successfully compare two SSAS databases and generate a script by the end of the week. I was lucky enough that some of them believed me and jumped in: David Pond (Dev), Matt Burton (Dev), Tilman Bregler (Dev), Shobana Sekar (Test), Ruchija Raj (Test), Nick Sutherland (Product Manager) and Irma Tanovic (BI). They didn’t know that Irma and I would be away on a conference in Amsterdam and would leave them without our support. But to my surprise, they had a working tool by the time we came back – basic, and with a few bugs, but a working tool nonetheless! Seeing it compare a very basic SSAS database, detect the changes and generate the scripts was amazing! Something that normally takes half a day was done in under a minute. Since then, a few months have passed and a BI Tools team has been created at Red Gate to work full time on BI tools for BI developers, starting with SSAS Compare. How cool is that? So download the free beta and give us your feedback. And the flamenco? I still need to deliver that. Tilman reminds me every day! I need to get the full flamenco costume.

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• Cone of Uncertainty in classic and agile projects

  - by DigiMortal

  David Starr from Scrum.org made interesting session in TechEd Europe 2012 - Implementing Scrum Using Team Foundation Server 2012. One of interesting things for me was how Cone of Uncertainty looks like in agile projects (or how agile methodologies distort the cone we know from waterfall projects). This posting illustrates two cones – one for waterfall and one for agile world. Cone of Uncertainty Cone of Uncertainty was introduced to software development community by Steve McConnell and it visualizes how accurate are our estimates over project timeline. Here is the Cone of Uncertainty when we deal with waterfall and Big Design Up-Front (BDUF). Cone of Uncertainty. Taken from MSDN Library page Estimating. The closer we are to project end the more accurate are our estimates. When project ends we know exactly how much every task took time. As we can see then cone is wide when we usually have to give our estimates – it happens somewhere between Initial Project Concept and Requirements Complete. Don’t ask me why Initial Project Concept is the stage where some companies give their best estimates – they just do it every time and doesn’t learn a thing later. This cone is inevitable for software development and agile methodologies that try to make software world better are also able to change the cone. Cone of Uncertainty in agile projects Agile methodologies usually try to avoid BDUF, waterfalls and other things that make all our mistakes highly expensive. Of course, we are not the only ones who make mistakes – don’t also forget our dear customers. Agile methodologies take development as creational work and focus on making it better. One main trick is to focus on small and short iterations. What it means? We are estimating functionalities that are easier for us to understand and implement. Therefore our estimates are more accurate. As we move from few big iterations to many small iterations we also distort and slice Cone of Uncertainty. This is how cone looks when agile methodologies are used. Cone of Uncertainty in agile projects. We have more cones to live with but they are way smaller. I don’t have any numbers to put here because I found any but still this “chart” should give you the point: more smaller iterations cause more but way smaller cones of uncertainty. We can handle these small uncertainties because steps we take to complete small tasks are more predictable and doesn’t grow very often above our heads. One more note. Consider that both of charts given in this posting describe exactly the same phase of same project – just uncertainties are different.

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• Simple HTML5 Friendly Markup Sample

  - by Geertjan

  From a demo done by David Heffelfinger (who has a great Java EE 7 screencast series here), on HTML5 friendly markup. index.xhtml:  <?xml version='1.0' encoding='UTF-8' ?> <!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" xmlns:jsf="http://xmlns.jcp.org/jsf"> <title>Data Entry Page</title> <body> <form method="POST" jsf:id='form'> <table> <tr> <td>Name:</td> <td><input jsf:id='name' type="text" jsf:value="${person.name}" /></td> </tr> <tr> <td>City</td> <th><input jsf:id='city' type="text" jsf:value="${person.city}"/></th> </tr> <tr> <td><input type="submit" value="Submit" jsf:action="confirmation" /></td> </tr> </table> </form> </body> </html> confirmation.xhtml: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>Data Confirmation Page</title> </head> <body> <h1>#{person.name}</h1> from <h2>#{person.city}</h2> </body> </html> Person.java: package org.demo; import javax.enterprise.inject.Model; @Model public class Person { String name; String city; public String getName() { return name; } public void setName(String name) { this.name = name; } public String getCity() { return city; } public void setCity(String city) { this.city = city; } }

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• "Expecting A Different Result?" (2 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development Many companies already have some type of customer experience initiative in process or one that could be framed as such. The challenge is that the initiatives too often are started in a department silo, don't have the right level of executive sponsorship, or have been initiated without the necessary insight and strategic business alignment. You can't keep doing the same things, give it a customer experience name, and expect a different result. You can't continue to just compete on price or features - that is not sustainable in commoditized markets. And ultimately, investing in technology alone doesn't solve customer experience problems; it just adds to the complexity of them. You need a customer experience strategy and approach on how to execute a customer-centric worldview within your business. To develop this, you must take an outside in journey on how your customers are interacting with your business to establish a benchmark of your customers' experiences. Then you must get cross-functional alignment on what you are trying to achieve, near, mid, and long term. Your execution of that strategy should be based on a customer experience approach: Understand your customer: You need to capture the insights across interactions, channels (including social), and personas to better understand whom to serve, how to serve them, and when to serve them. Not all experiences or customers are equal, so leverage this insight to understand the strategic business objectives you need to address. Then determine which experiences can be improved immediately and which over time to get the result you need. Empower your ecosystem: You need to align your front-line employees with your strategy and give them the power, insight, and tools that allow them to cultivate a culture around strengthening the relationships with your customers. You also need to provide the transparency, access, and collaboration that enable your customers and partners to self serve and self solve and to share with ease. Adapt your business: You need to enable the discipline of agility within your organization and infrastructure so that you can innovate, tailor, and personalize experiences. This needs to be done both reactively from insight and proactively in real time so you can stay ahead of shifting market trends and evolving consumer behaviors. No longer will the old approaches provide the same returns. To compete, differentiate, and win in a world where the customer has the power, you must execute a strategy that is sure to deliver a better brand experience for your customers. Note: This is Part 2 in a three-part series. Part 1 is here. Stop back for Part 3 on November 28.

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• How can I add a character and enemies to a game that uses Parallax Scrolling? [on hold]

  - by Homer_Simpson

  I use the following code to create Parallax Scrolling: http://www.david-gouveia.com/portfolio/2d-camera-with-parallax-scrolling-in-xna/ Parallax Scrolling is working but I don't know how to add the player and the enemies. I tried to add a player class to the existing code, but if the player moves, then the camera isn't pointing at the player. The player leaves the camera viewport after a few seconds. I use the following code(as described in the tutorial), but it's not working: // Updates my camera to lock on the character _camera.LookAt(player.Playerposition); What can I do so that the player is always the center of the camera? How should I add the character and the enemies to the game? Should I create a layer for the character and the enemies? For example: new Layer(_camera) { Parallax = new Vector2(0.9f, 1.0f) } At the moment, I don't use a layer for the player and I don't have implemented the enemies because I don't know how to do that. My player class: public class Player { Texture2D Playertex; public Vector2 Playerposition = new Vector2(400, 240); private Game1 game1; public Player(Game1 game) { game1 = game; } public void Load(ContentManager content) { Playertex = content.Load<Texture2D>("8bitmario"); TouchPanel.EnabledGestures = GestureType.HorizontalDrag; } public void Update(GameTime gameTime) { while (TouchPanel.IsGestureAvailable) { GestureSample gs = TouchPanel.ReadGesture(); switch (gs.GestureType) { case GestureType.HorizontalDrag: Playerposition.X += 3f; break; } } } public void Render(SpriteBatch batch) { batch.Draw(Playertex, new Vector2(Playerposition.X - Playertex.Width / 2, Playerposition.Y - Playertex.Height / 2), Color.White); } } In Game1, I update the player and camera class: protected override void Update(GameTime gameTime) { // Updates my character's position player.Update(gameTime); // Updates my camera to lock on the character _camera.LookAt(player.Playerposition); base.Update(gameTime); } protected override void Draw(GameTime gameTime) { GraphicsDevice.Clear(Color.CornflowerBlue); foreach (Layer layer in _layers) layer.Draw(spriteBatch); spriteBatch.Begin(SpriteSortMode.Deferred, null, null, null, null, null, _camera.GetViewMatrix(new Vector2(0.0f, 0.0f))); player.Render(spriteBatch); spriteBatch.End(); base.Draw(gameTime); }

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• COM+/Desktop Heap errors in IIS affecting sites at random?

  - by tresstylez

  We have a Win2K3 server that is hosting 30+ sites. Each site is configured to have its own unique application pool -- so that we can manually recycle specific sites if needed and not kill sessions for the others. From what I've read, the consequence of this type of setup is that each application pool worker process gets allocated a Desktop Heap (normally 512 kb's) and we limit the number of app pools we can serve. http://blogs.msdn.com/b/david.wang/archive/2006/01/25/security-considerations-of-usesharedwpdesktop-on-iis6.aspx PROBLEM: What we're seeing is that occasionally COM+ errors get triggered, presumably by hitting our 512 kb limit of the desktop heap -- and certain sites become unresponsive (or have errors) until we manually recycle that specific app pool. I know that I can increase the desktop heap limit to 1024, and make other tweaks/tunes, but I've been tasked with finding out what exactly causes one site's heap to max out as opposed to another. It seems that when we start seeing COM+ errors, the sites it affects are random -- small sites or big sites (heavier used). Is it based on process id? Traffic? Any pointers on understanding this a little more would be excellent. Thanks! jg

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• Unable to boot with Windows 2008 DVD / USB Key

  - by r0ca

  Hi everyone, I am trying to install Windows 2008 server on a HP Proliant DL180 G5. There is no built-in DVD reader so I need to use my LaCie USB one. When I put the CD in and boot from the USB DVD on the server, I get the error message: Boot Failed! Please insert boot media in selected boot device. So I tried with another Windows bootable CD and still no luck. What I've done then, I copied the installation DVD on my 16go USB key. Again, impossible to boot from the USB Key. I have 2 147go SAS 15k HDD on my server. They are not showing in the Bios. I was wondering if this is a reason why nothing will boot on it. I am trying to find a way to deploy Windows 2008 server on my HP server as soon as possible. If you guys have ideas, feel free to let me know :) Best regards, David. System Information: HP Proliant DL180 G5 Quad-Core 2.5 4GO Ram 2x 147GO SAS 15k P.S. This is my first installation ever on SAS/SCSI HDD. Thanks a bunch! Edit: Well, my bad! I purchased a new USB DVD and now I can install Windows 2008 server. Thanks a bunch for your help!

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• How to enable synergy 24800 (or some other port) through firewalld

  - by ndasusers

  After upgrading to Fedora 18, Synergy, the keyboard sharing system was blocked by default. The culprit was firewalld, which happily ignored my previous settings made in the Fedora GUI, backed by iptables. ~]$ ps aux | grep firewall root 3222 0.0 1.2 22364 12336 ? Ss 18:17 0:00 /usr/bin/python /usr/sbin/firewalld --nofork david 3783 0.0 0.0 4788 808 pts/0 S+ 20:08 0:00 grep --color=auto firewall ~]$ Ok, so how to get around this? I did sudo killall firealld for several weeks, but that got annoying every time I rebooted. It was time to look for some clues. There were several one liners, but they did not work for me. They kept spitting out the help text. For example: ~]$ sudo firewall-cmd --zone=internal --add --port=24800/tcp [sudo] password for auser: option --add not a unique prefix Also, posts that clamied this command worked also stated it was temporary, unable to survive a reboot. I ended up adding a file to the config directory to be loaded in on boot. Would anyone be able to have a look at that and see if I missed something? Though synergy works, when I run the list command, I get no result: ~]$ sudo firewall-cmd --zone=internal --list-services ipp-client mdns dhcpv6-client ssh samba-client ~]$ sudo firewall-cmd --zone=internal --list-ports ~]$

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• Logging into Local Statusnet instance on Apache causes browser to download a file

  - by DilbertDave

  I've installed statusnet 0.9.1 on a Windows Server via the WAMP stack and on the whole it seems to be fine. However, when logging in using IE7 or Chrome the browers invoke a file download, i.e. the File Download dialog is displayed. In IE7 the file is called notice with the content below (some parts starred out): <?xml version="1.0" encoding="UTF-8"?> <OpenSearchDescription xmlns="http://a9.com/-/spec/opensearch/1.1/"> <ShortName>Mumble Notice Search</ShortName> <Contact>david.carson@*****.com</Contact> <Url type="text/html" method="get" template="http://voice.*****.com/mumble/search/notice?q={searchTerms}"></Url> <Image height="16" width="16" type="image/vnd.microsoft.icon">http://voice.*****.com/mumble/favicon.ico</Image> <Image height="50" width="50" type="image/png">http://voice.******.com/mumble/theme/cloudy/logo.png</Image> <AdultContent>false</AdultContent> <Language>en_GB</Language> <OutputEncoding>UTF-8</OutputEncoding> <InputEncoding>UTF-8</InputEncoding> </OpenSearchDescription> In Chrome (Linux and Windows!) the file is called people and contains similar XML. This is not an issue when logging in using FireFox. This is obviously a configuration issue but I'm not having much luck tracking it down. I tested the previous version of Statusnet on an Ubuntu Server VM on our network and it worked fine for months. Thanks In Advance

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