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  • How to find the number of packages needing update from the command line?

    - by KayEss
    I'm working on some system admin automation using fabric and I'd like to be able to monitor the number of packages that need upgrading on a given machine. This is the same information that I can see when I first log in to a machine, i.e. this part: 35 packages can be updated. 22 updates are security updates. Is there a command that I can run (preferably without sudo) that gives just that information? I'd also like to know whether or not apg/dpkg thinks that the machine needs a reboot after packages are installed/upgraded. bybobu shows this at the bottom of the screen. That way I can decide whether or not to reboot machines after I update packages a bit more intelligently. I've looked at the apt-python bindings, but they seem to have a high learning curve and they also appear to be changed around a lot -- I'd like something that will work at least as far back as lucid without needing to do different things on different Ubuntu versions.

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  • Tuning Red Gate: #2 of Many

    - by Grant Fritchey
    In the last installment, I used the SQL Monitor tool to get a snapshot view of the current state of the servers at Red Gate that are giving us trouble. That snapshot suggested some areas where I should focus some time, primarily in which queries were being called most frequently or were running the longest. But, you don't want to just run off & start tuning queries. Remember, the foundation for query tuning is the server itself. So, I want to be sure I'm not looking at some major hardware or configuration issues that I need to address first. Rather than look at the current status of the server, I'm going to look at historical data. Clicking on the Analysis tab of SQL Monitor I get a whole list of counters that I can look at. More importantly, I can look at them over a period of time. Even more importantly, I can compare past periods with current periods to see if we're looking at a progressive issue or not. There are counters here that will give me an indication of load, and there are counters here that will tell me specifics about that load. First, I want to just look at the load to understand where the pain points might be. Trying to drill down before you have detailed information is just bad planning. First thing I'm going to check is the CPU, just to see what's up there. I have two servers I'm interested in, so I'll show you both: Looking at the last 30 days for both servers, well, let's just say that the first server is about what I would expect. It has an average baseline behavior with occasional, regular, peaks. This looks like a system with a fairly steady & predictable load that probably has a nightly batch process that spikes the processor. In short, normal stuff. The points there where the CPU drops radically. that might be worth investigating further because something changed the processing on this system a lot. But the first server. It's all over the place. There's no steady CPU behavior at all. It's spike high for long periods of time. It's up, it's down. I'm really going to have to spend time looking at CPU issues on this server to try to figure out what's up. It might be other processes being shared on the server, it might be something else. Either way, I'm going to have to spend time evaluating this CPU, especially those peeks about a week ago. Looking at the Pages/sec, again, just a measure of load, I see that there are some peaks on the rg-sql02 server, but over all, it looks like a fairly standard load. Plus, the peaks are only up to 550 pages/sec. Remember, this isn't a performance measure, but just a load measurement, but from this, I don't think we're looking at major memory issues, but I may want to correlate these counters with the CPU counters. Again, the other server looks like there's stuff going on. The load is not at all consistent. In fact there was a point earlier in the year that looks pretty severe. Plus the spikes here are twice the size of the other system. We've got a lot more load going on here and I will probably need to drill down on memory usage on this server. Taking a look at the disk transfers/sec the load on both systems seems to roughly correspond to the other load indicators. Notice that drop right in the middle of the graph for rg-sql02. I wonder if the office was closed over that period or a system was down for maintenance. If I saw spikes in memory or disk that corresponded to the drip in CPU, you can assume something was using those other resources and causing a drop, but when everything goes down, it just means that the system isn't gettting used. The disk on the rg-sql01 system isn't spiking exactly the same way as the memory & cpu, so there's a good chance (chance mind you) that any performance issues might not be disk related. However, notice that huge jump at the beginning of the month. Several disks were used more than they were for the rest of the month. That's the load on the server. What about the load on SQL Server itself? Next time.

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  • Samsung NP305U1A laptop won't resume from suspension

    - by Oskar Pålsson
    I just bought a Samsung NP305U1A laptop and installed Ubuntu Desktop 12.04 LTS on it. Whenever I suspend the computer and try to wake it back up, the monitor only shows a black screen and the only thing I can do is a hard reset. Kernel: 3.2.0-24-generic Graphic: Radeon HD 6320 Anybody know what to do? UPDATE I did some some research and remebered that I installed the "ATI/AMD proprietary FGLRX graphics driver" from the "Additional drivers" software bundled in Ubuntu. I also tried to install the "ATI/AMD proprietary FGLRX graphics driver (post-release updates)" but whenever I do, it gives me an error and I can't continue So I decided to make a clean install of Ubuntu 12.04 again and when i tried the suspension out-of-the-box, it did work. But since I can't install the drivers I need, HD video is choppy like hell. So perhaps the suspension bug was fixed in the post-release updates of the driver, but sadly I cannot install them, and I don't know why.

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  • 12.04: Having problem with REISUB

    - by Jerry-bliss
    Often my ubuntu freezes up altogether(only able to move my cursor). So i try to reboot using the keys "ALT+PrntScrn+REISUB", but this is what happens Once i finish hitting the keys RE, my screen goes BLACK and it shows up a few lines of commands (or whatever) which I dont understand. I have no other choice other than manually force shut down (by pressing power button for 3-4 seconds) Here is a screenshot of what my black screen displays as soon as I hit R,E What do these lines mean? Is there anyway I can safely restart my PC? (Since i was unable to use printscreen, i had to manually take a snap of my monitor using my camera. I had taken 3 pictures of the same screen, because I could not capture the entire text displayed on my screen in a single click)

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  • Help with Zotac zbox nano ad10 mini pc ?

    - by Razor
    I have a Zotac Zbox nano ad10. I have it connected to a Samsung Syncmaster t220hd monitor via a HDMI cable for audio and sound, everything else works apart from sound. I have tired Ubuntu 11.04, 11.10, 12.04 beta 1, LinuxMint 12, Lubuntu 11.10, and other Linux distributions all with the same issue. On Zotac's website I don't see any Linux drivers to help the issue ? Please help, thank you in advance to everyone. I have also tried to install windows 7 on this same computer and the audio works fine. it just does not want to work with Linux.

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  • Mouse and Keyboard Freeze

    - by kev
    I installed Ubuntu 10.10 today and have had mouse problem since. Symptoms: At some arbitrary point in time (frequency: 2-3 times per hour), the mouse and keyboard stops working for ever(may be). I start System monitor, I found out network was shutdown just before mouse freeze. Some time my keyboard keep typing one key. For example:77777777777777777777777777777777777777777777777777777.....(it keep typing for 20 sec) I found out a script just solve the freeze problem:(I hit Powerbutton) -----------------/etc/acpi/powerbtn.sh------------------------ event=button[ /]power action=/usr/sbin/fix_mouse.sh -----------------/usr/sbin/fix_mouse.sh------------------------ rmmod psmouse modprobe psmouse Yesterday I install Ubuntu 10.04 FAILED also have mouse problem. When I switch back to Windows XP. The network card is down. It kept connecting and disconnecting 1 time per sec. CPU: i5 Motherboard: ASUS P7P55D OS: Windows XP + Ubuntu 10.10 Video Card: ATI 5770 Mouse,Keyboard: PS/2

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  • Can't connect VPN/add new VPN connection on 12.04 when using NX

    - by dbotamous
    I remote control my Ubuntu box using NX. I am trying to create a new VPN connection. I click on Configure VPN ? Add ? OpenVPN ? Create then I get a "Editing VPN connection 1" window but everything is grayed out, and I can't edit it. The only button I can click is Cancel. The reason I bring up NX is because if I plug in a monitor keyboard and mouse, I can create, edit import VPN connections just fine. So I imported all the different VPN connections, everything was fine. I then remoted back into the Ubuntu machine with NX, click on my VPN connection, and get VPN Connection Failed - The VPN CONNECTION failed to start. Not authorized to control networking. I then disconnected and reconnected NX, and now all the VPN connections I had imported are gone. Any ideas?

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  • How to configure Ubuntu with Standard TV?

    - by Ryan Wyan
    Ubuntu 8 version nVidia card with driver 96.43.10-0ubuntu1 /etc/X11/xorg.conf Section "Screen" Identifier "Television Screen" Device "Television Device" Monitor "Television" DefaultDepth 24 Option "TVOutFormat" "COMPONENT" Option "TVStandard" "PAL-B" SubSection "Display" Depth 24 Modes "640x480@40" EndSubSection EndSection Section "Module" Load "glx" Disable "dri2" EndSection Section "Device" Identifier "Default Device" Driver "nvidia" EndSection Television is Sharp FlatX Standard TV, its specifications can be found at http://www.amazon.com/Sharp-X-Flat-32F630-Flat-Screen-32/dp/B0000AKVAV There were other screen sections which I removed. The TV shows just distorted image with just particles of different colors. I tried different resolution but did not figure out. Kindly help me how to setup TV with Ubuntu. I am newbie to this and not aware of subtle technicalities. Thanks indeed.

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  • Improved Database Threat Management with Oracle Audit Vault and ArcSight ESM

    - by roxana.bradescu
    Data represents one of the most valuable assets in any organization, making databases the primary target of today's attacks. It is important that organizations adopt a database security defense-in-depth approach that includes data encryption and masking, access control for privileged users and applications, activity monitoring and auditing. With Oracle Audit Vault, organizations can reliably monitor database activity enterprise-wide and alert on any security policy exceptions. The new integration between Oracle Audit Vault and ArcSight Enterprise Security Manager, allows organizations to take advantage of enterprise-wide, real-time event aggregation, correlation and response to attacks against their databases. Join us for this live SANS Tool Talk event to learn more about this new joint solution and real-world attack scenarios that can now be quickly detected and thwarted.

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  • How do I know if my system is capable of playing 24bit/96kHz sound?

    - by Igor Zinov'yev
    Let me state for the record that I'm a total noob when it comes to Hi-Fi sound systems, but I am rather picky about the sound quality. Normally I listen to CD recordings ripped to FLAC in 16/44, but I have several albums that are also ripped from vinyls to FLAC in 24/96. But it seems that I can't tell the difference between 16-bit and 24-bit versions (except for some vinyl noises, of course). That can be due to several reasons: my equipment (onboard audio, monitor headphones) isn't good enough to make any difference, my system is not playing audio in 24-bit 96 kHz, I am physically unable to hear the difference. So here is my question, how do I tell if my system can play 24-bit sound with 96 or 192 kHz resolution? And if it can, how do I tell that it plays it instead of downsampling to 16-bit / 44 kHz? Also, what hardware (audio cards, amplifiers, etc.) would you recommend to play such recordings on Ubuntu?

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  • Oracle's Vision for the Social-Enabled Enterprise

    - by Peggy Chen
    Register Now Join us for the Webcast. Mon., Sept. 10, 2012 10 a.m. PT / 1 p.m. ET Join the conversation: #oracle and #socbiz Mark Hurd President, Oracle Thomas Kurian Executive Vice President, Product Development, Oracle Reggie Bradford Senior Vice President, Product Development, Oracle Dear Colleague, Smart companies are developing social media strategies to engage customers, gain brand insights, and transform employee collaboration and recruitment. Oracle is powering this transformation with the most comprehensive enterprise social platform that lets you: Monitor and engage in social conversations Collect and analyze social data Build and grow brands through social media Integrate enterprisewide social functionality into a single system Create rich social applications Join Oracle President Mark Hurd and senior Oracle executives to learn more about Oracle’s vision for the social-enabled enterprise. Register now for this Webcast. Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement

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  • How to use multiple monitors effectivelly

    - by maaartinus
    I'm currently using a single monitor, since I see no value in something like this mentioned in this answer. It may be a good exercise for my neck, but besides of this I see no use therein at all. This amounts to 5760x1200 pixels, which is nearly 7M pixels, just fantastic, except for me not being a cyklop-han. The ratio of 24:5 is IMHO too bad for this to be usable. I don't even think that two 16:10 monitors side by side is a good idea. I never tried so I may be completely wrong, but I suppose that the 4:3 ratio would be much better for this. Or even 1:1, but no such thing is available (with some exceptions, either very expensive or very low resolution). Does anybody use two monitors arranged vertically (resulting in 16:20)? or two pivoted monitors side by side (resulting in 20:16)? or another such variant?

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  • How do I remove Nvidia drivers and revert to nouveau (12.04)?

    - by Zark
    I'd like to give the new nouveau drivers a try. When I try a Ubuntu live distro, they work pretty flawlessly, but I don't seem to be able to use them correctly on my installed system. What I do is remove Nvidia drivers from the Additional drivers utility and reboot, but what I get is no 3D acceleration and low resolution on my monitor. What am I doing wrong? I wonder if I might have broken something when I messed up with grub trying to fix the infamous plymouth splash screen... Thanks for your support

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  • Add autorandr before kdm starts

    - by Serge Tarkovski
    I want to add autorandr before kdm starts. Autorandr works well within KDE, however, in kdm I still have ugly 1024x768 resolution when my external monitor is connected. I tried adding autorandr --change to /etc/kde4/kdm/Xsetup: #! /bin/sh # Xsetup - run as root before the login dialog appears #xconsole -geometry 480x130-0-0 -notify -verbose -fn fixed -exitOnFail -file /dev/xconsole & /sbin/initctl -q emit login-session-start DISPLAY_MANAGER=kdm /usr/local/bin/autorandr --change >> /tmp/autorandr echo "Xsetup finished" >> /tmp/xsetup-finished A debug message in /tmp/xsetup-finished appears correctly. /tmp/autorandr is empty (so it seems autorandr runs without errors). I also tried to move autorandr --change line before /sbin/initctl -q emit login-session-start DISPLAY_MANAGER=kdm with no effect. P.S. Of course, autorandr profiles I created under KDE session, are in my home folder, but Xsetup script runs under root, so I created a symlink from my ~/.autorandr to /root/.autorandr.

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  • Ho do I install Ubuntu on my Mac PowerPC G5

    - by Matt
    How do I install Ubuntu on my powerpc G5? which version do I download? where do I download it from? and how do I get it to install? I tried burning ubuntu powerpc 12.04 and booting from the cd and all I get is a DOS like setup prompt "boot:" I've tried 'live' and everything else listed when I push tab; but, every time I get a bunch of white text on black screen, then black text on white and then my monitor just goes black and nothing happens??? what am I doing wrong? any suggestions?

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  • HD Video on Pandaboard ES

    - by Lord Loh.
    I am running Ubuntu 11.10 on my Pandaboard ES. I attempted to playback a 720p / 1080p video. In both cases, the videos were highly jittery and the audio seemed to be plagued with something that seemed to be white noise (sounds like white noise, but it definitely is not white noise). I was using VLC media player for playback and was running XFCE4 as the desktop ewnvironment. The system monitor graph indicates both the CPU cores running ~100%. Lower resolution videos seemed to play without problems. How do I play 1080 / 720 HD videos on pandaboard? Thanks in advance.

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  • Release Notes for 10/18/2012

    Below are the release notes from this week's deployment. Improvements and Bug Fixes Updated the Source browsing to fixed width and full browser height. The source browsing experience now defaults to the fixed width layout. But, if you really want to take advantage of that 30" monitor you have on your desk, you can expand the source to fill the browser window. Just click on the little plus icon in the upper right. Let us know what you think.  Thank you A big thank you to CodePlex users Coilz and CursedPerVerse for reporting an issue with deploying to AppHarbor, that issue has been resolved.  Feedback Have ideas on how to improve CodePlex? Please visit our suggestions page! Vote for existing ideas or submit a new one. As always you can reach out to the CodePlex team on Twitter @codeplex or reach me directly @mgroves84

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  • Oracle University Nouveaux cours (Week 42)

    - by rituchhibber
    Nouveaux cours Parmi les nouveautés d'Oracle Université de ce mois-ci, vous trouverez : Database Oracle Enterprise Manager Cloud Control 12c: Install & Upgrade (Training On Demand) MySQL Performance Tuning (Training On Demand) Fusion Middleware Oracle GoldenGate 11g Fundamentals for Oracle (4 days) Oracle WebCenter Content 11g: Site Studio Essentials (5 days) Oracle WebCenter Portal 11g: Build Portals with Spaces (3 days) Business Intelligence Oracle BI 11g R1: Create Analyses and Dashboards (4 days) SOA & BPM SOA Adoption and Architecture Fundamentals (3 Days) eBusiness Suite R12 Oracle Using and Maintaining Approvals Management - Self-Study Course R12 Oracle HRMS Advanced Benefits Fundamentals - Self-Study Course WebLogic Oracle WebLogic Server 11g: Monitor and Tune Performance (Training On Demand) Oracle WebLogic Server 11g: Administration Essentials Self-Study Course (in French) Financial Oracle Project Financial Planning 11.1.2: Create Projects ( 3 days) Tuxedo Oracle Tuxedo 12c: Application Administration (5 days) Java Java SE 7: The Platform Evolves - Self-Study Course Primevera Primavera Client/Server Partner Trainer Course - Self-Study Course Primavera Progress Reporter 8.2 - Self-Study Course Contacter l' équipe locale d' Oracle University pour toute information et dates de cours.

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  • How to use Fixedsys in the Gnome Terminal, or wherever monospaced fonts are required

    - by Walter Tross
    I think that the Fixedsys font is one of the most readable monospaced fonts for programming. It has zero antialiasing, with vertical lines mostly 2 pixels wide. Close to ideal for current monitor dot pitches, in my eyes (literally). After years of Windows at home (for family reasons) and Linux servers at work accessed through Cygwin on Windows (for company policy reasons), with Fixedsys as the shell and IDE font, I have decided to switch to the Ubuntu desktop. Eclipse and gedit are no problem, they accept the Fixedsys Excelsior TTF font. But the Gnome Terminal only accepts monospaced fonts. Although Fixedsys Excelsior is essentially monospaced, it contains larger glyphs (mostly for eastern languages), and also some ligatures. Since apparently ALL characters must have the same width for a font to be recognized as monospaced, Fixedsys Excelsior cannot be selected in all those contexts where monospaced fonts are required, including gnome-terminal. So what is the easiest/cleanest way to use a Fixedsys clone font in contexts that only accept monospaced fonts?

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  • Rosegarden don't work

    - by Brallan Aguilar
    I recently installed Rosegarden. When it had ran for the first time, it worked excellent. After, I had to restart my computer and when I ran it for the second time, something strange was occurred: according to the System Monitor, Rosegarden was running, in spite of I couldn't see the application, sometimes it's opened at other desktop and also Unity always has some instability problems like disappear the title bar of other programs or a zone is marked (for example, when we drag a window to the right side, we can see an "orange" area and the window's size is reduced to distribute at the middle of the desktop) at the left side of the screen and isn't hidden.

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  • Can't use laptop display?

    - by Ian Rice
    I've just installed Ubuntu 11.10 with a LiveCD. During the installation, nothing was shown on screen unless I plugged in an external monitor. Same thing happens within Ubuntu. I have an Emachines E525. Could this just be a backlight issue or something? It works fine on Windows though. If anyone could help, that'd be great. Please explain everything throughly if you can though, I'm new to all of this.

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  • Support for 15,000 Partitions in SQL Server 2008 SP2 and SQL Server 2008 R2 SP1

    In SQL Server 2008 and SQL Server 2008 R2, the number of partitions on tables and indexes is limited to 1,000. This paper discusses how SQL Server 2008 SP2 and SQL Server 2008 R2 SP1 address this limitation by providing an option to increase the limit to 15,000 partitions. It describes how support for 15,000 partitions can be enabled and disabled on a database. It also talks about performance characteristics, certain limitations associated with this support, known issues, and their workarounds. This support is targeted to enterprise customers and ISVs with large-scale decision support or data warehouse requirements. The Future of SQL Server MonitoringMonitor wherever, whenever with Red Gate's SQL Monitor. See it live in action now.

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  • How to hide Thinking at Work so that the Non-Programmers don't suspect Slacking?

    - by stesch
    Better programmers than me can write in essays about walking around with a coffee mug and call it programming. And it's perfectly accepted at a place that knows the business. Or see what Gregory House (TV show "House M.D.") does when he is thinking. But what about the other places where you are the only programmer? If you don't stare at boring stuff on the monitor for 8 hours straight, co-workers suspect you being a slacker. Yes, not the managers who see the output. Only the co-workers who see the process and can't relate to this kind of work. Yesterday I had to explain to a trainee of some other profession that software development is like flying. The explanation from the Hitchhiker's Guide to the Galaxy. I don't think she bought it.

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  • Closing the gap between strategy and execution with Oracle Business Intelligence 11g

    - by manan.goel(at)oracle.com
    Wikipedia defines strategy as a plan of action designed to achieve a particular goal. An example of this is General Electric's acquisitions and divestiture strategy (plan) designed to propel GE to number 1 or 2 place (goal) in every business segment that it operated in. Execution on the other hand can be defined as the actions taken to getting things done. In GE's case execution will be steps followed for mergers/acquisitions or divestiture. Business press has written extensively about the importance of both strategy and execution in achieving desired business objectives. Perhaps the quote from Thomas Edison says it best - "vision without execution is hallucination". Conversely, it can be said that "execution without vision" is well may be "wishful thinking". Research overwhelmingly point towards the wide gap between strategy and execution. According to a published study, 49% of surveyed executives perceive a gap between their organizations' ability to develop and communicate sound strategies and their ability to implement those strategies. Further, of these respondents, 64% don't have full confidence that their companies will be able to close the gap. Having established the severity and importance of the problem let's talk about the reasons for the strategy-execution gap. The common reasons include: -        Lack of clearly defined goals -        Lack of consistent measure of success -        Lack of ownership -        Lack of alignment -        Lack of communication -        Lack of proper execution -        Lack of monitoring       There are multiple approaches to solving the problem including organizational development practices, technology enablement etc. In most cases a combination of approaches is required to achieve the desired result. For the purposes of this discussion, I'll focus on technology.  Imagine an integrated closed loop technology platform that automates the entire management cycle from defining strategy to assigning ownership to communicating goals to achieving alignment to collaboration to taking actions to monitoring progress and achieving mid course corrections. Besides, for best ROI and lowest TCO such a system should also have characteristics like:  Complete -        Full functionality -        Rich end user access Open -        Any data source -        Any business application -        Any technology stack  Integrated -        Common metadata -        Common security -        Common system management From a capabilities perspective the system should provide the following capabilities: Define -        Strategy -        Objectives -        Ownership -        KPI's Communicate -        Pervasive -        Collaborative -        Role based -        Secure Execute -        Integrated -        Intuitive -        Secure -        Ubiquitous Monitor -        Multiple styles and formats -        Exception based -        Push & Pull Having talked about the business problem and outlined the blueprint for a technology solution, let's talk about how Oracle Business Intelligence 11g can help. Oracle Business Intelligence is a comprehensive business intelligence solution for reporting, ad hoc query and analysis, OLAP, dashboards and scorecards. Oracle's best in class BI platform is based on an architecturally integrated technology foundation that provides a unified end user experience and features a Common Enterprise Information Model, with common security, query request generation and optimization, and system management. The BI platform is ·         Complete - meaning it delivers all modes and styles of BI including reporting, ad hoc query and analysis, OLAP, dashboards and scorecards with a rich end user experience that includes visualization, collaboration, alerts and notifications, search and mobile access. ·         Open - meaning the BI platform integrates with any data source, ETL tool, business application, application server, security infrastructure, portal technology as well as any ODBC compliant third party analytical tool. The suite accesses data from multiple heterogeneous sources--including popular relational and multidimensional data sources and major ERP and CRM applications from Oracle and SAP. ·         Integrated - meaning the BI platform is based on an architecturally integrated technology foundation built on an open, standards based service oriented architecture.  The platform features a common enterprise information model, common security model and a common configuration, deployment and systems management framework. To summarize, Oracle Business Intelligence is a comprehensive, integrated BI platform that lets you define strategy, identify objectives, assign ownership, define KPI's, collaborate, take action, monitor, report and do course corrections all form a single interface and a single system. The platform's integrated metadata model and task based design ensures that the entire workflow from defining strategy to execution to monitoring is completely integrated delivering end to end visibility, transparency and agility. Click here to learn more about Oracle BI 11g. 

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  • Can't adjust brightness on Samsung RV420 with fn keys

    - by nicholascamp
    Typing ls /sys/class/backlight/*/brightness outputs /sys/class/backlight/intel_backlight/brightness /sys/class/backlight/samsung/brightness The max_brightness for the second is 8, but changing it with echo 2 | sudo tee /sys/class/backlight/samsung/brightness doesn't change brightness. I can do it by using intel_backlight: echo 2000 | sudo tee /sys/class/backlight/intel_backlight/brightness (max_brightness: cat /sys/class/backlight/intel_backlight/max_brightness outputs 4648). But I want to do this work with the fn brightness keys, as I always did. I don't know what happened to stop working, maybe the use of +1 monitor and removing it in a wrong time or a system update. I'm using Ubuntu 12.04 64 bits in an Samsung RV420 notebook. Kernel Version is 3.2.0-27-generic. Could you help me? Please tell me what more info should I provide. Thanks!

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