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  • How customers view and interact with a company

    The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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  • Silverlight 4 Training Course

    - by guybarrette
    A Silverlight 4 training course is now available on Channel 9.  Here’s the course description: The Silverlight 4 Training Course includes a whitepaper explaining all of the new Silverlight 4 RC features, several hands-on-labs that explain the features, and a 8 unit course for building business applications with Silverlight 4. The business applications course includes 8 modules with extensive hands on labs as well as 25 accompanying videos that walk you through key aspects of building a business application with Silverlight. Key aspects in this course are working with numerous sandboxed and elevated out of browser features, the new RichTextBox control, implicit styling, webcam, drag and drop, multi touch, validation, authentication, MEF, WCF RIA Services, right mouse click, and much more! You can download it here var addthis_pub="guybarrette";

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  • Silverlight 4 Training Course

    A Silverlight 4 training course is now available on Channel 9.  Heres the course description: The Silverlight 4 Training Course includes a whitepaper explaining all of the new Silverlight 4 RC features, several hands-on-labs that explain the features, and a 8 unit course for building business applications with Silverlight 4. The business applications course includes 8 modules with extensive hands on labs as well as 25 accompanying videos that walk you through key aspects of building a business...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • What are some high quality Enterprise Architecture conferences or training programs?

    - by Stimy
    I am looking for a conference or training which will give me a broad exposure to enterprise level software architecture. I've been with the same company for 10 years and we've grown to the size where we really need to lay out a framework for the applications which support our company's business. The organic growth over the last 10 years has left us with a tightly coupled and fairly messy set of applications. We need to do a better job at componentizing our business entities and have more rigorous control on the interfaces between those entities and our business processes. I'm looking to get a broad, yet practical exposure on design patterns to support that architecture (SOA, messaging, ESB's etc). I'm hoping to gain insight from folks who have direct experience with implementing or working with what would be considered an enterprise class architecture.

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  • Clock is Ticking for OBI 10g Supported Customers to move to OBI 11g

    - by Mike.Hallett(at)Oracle-BI&EPM
    Now is a perfect time for Partners to approach existing OBI 10g customers, to encourage and help them to upgrade to all the great new features in the current OBI v 11g; including the ability to go Mobile, to be in-memory on Exalytics, and to get tighter integration with Hyperion applications, Strategic Scorecards and Essbase. Oracle Lifetime Support Policy for Oracle BI Suite, version 10gR3, will end ‘normal’ support in July 2013. The final point release of Oracle Business Intelligence EE & Publisher 10gR3 was 10.1.3.4.x, which was generally available from July 2008 and will end “Premier Support” in July 2013.  From this time, customers may purchase “Extended Support” until July 2015, and from then “Sustaining Support”  indefinitely. For more information : Upgrade to Oracle Business Intelligence Enterprise Edition 11g, article on Technet Planning to Upgrade from Oracle BI 10g to BI 11g ?, at docs.oracle.com Oracle Business Intelligence Enterprise Edition 11g Oracle Lifetime Support Policy

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  • Navigant Consulting Implements Oracle's PeopleSoft Enterprise 9.1 to Integrate Financial and HR Information

    - by jay.richey
    Integration to Help Global Consultancy Increase Business Productivity and Streamline Operations Redwood Shores, Calif. - Dec. 15, 2010 "Our business is based on the seamless execution and expertise of our highly-trained consultants and we're always seeking ways to improve processes so they can focus on providing excellent client service," said Changappa Kodendera, CIO, Navigant Consulting. "Our phased implementation of Oracle's PeopleSoft Enterprise 9.1 will provide us with a solid technology foundation that we can rely on to support our global consulting business, with a scalable platform that facilitates further improvement." Read the press release Watch their video

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  • BYOD-The Tablet Difference

    - by Samantha.Y. Ma
    By Allison Kutz, Lindsay Richardson, and Jennifer Rossbach, Sales Consultants Normal 0 false false false EN-US ZH-TW X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Less than three years ago, Apple introduced a new concept to the world: The Tablet. It’s hard to believe that in only 32 months, the iPad induced an entire new way to do business. Because of their mobility and ease-of-use, tablets have grown in popularity to keep up with the increasing “on the go” lifestyle, and their popularity isn’t expected to decrease any time soon. In fact, global tablet sales are expected to increase drastically within the next five years, from 56 million tablets to 375 million by 2016. Tablets have been utilized for every function imaginable in today’s world. With over 730,000 active applications available for the iPad, these tablets are educational devices, portable book collections, gateways into social media, entertainment for children when Mom and Dad need a minute on their own, and so much more. It’s no wonder that 74% of those who own a tablet use it daily, 60% use it several times a day, and an average of 13.9 hours per week are spent tapping away. Tablets have become a critical part of a user’s personal life; but why stop there? Businesses today are taking major strides in implementing these devices, with the hopes of benefiting from efficiency and productivity gains. Limo and taxi drivers use tablets as payment devices instead of traditional cash transactions. Retail outlets use tablets to find the exact merchandise customers are looking for. Professors use tablets to teach their classes, and business professionals demonstrate solutions and review reports from tablets. Since an overwhelming majority of tablet users have started to use their personal iPads, PlayBooks, Galaxys, etc. in the workforce, organizations have had to make a change. In many cases, companies are willing to make that change. In fact, 79% of companies are making new investments in mobility this year. Gartner reported that 90% of organizations are expected to support corporate applications on personal devices by 2014. It’s not just companies that are changing. Business professionals have become accustomed to tablets making their personal lives easier, and want that same effect in the workplace. Professionals no longer want to waste time manually entering data in their computer, or worse yet in a notebook, especially when the data has to be later transcribed to an online system. The response: the Bring Your Own Device phenomenon. According to Gartner, BOYD is “an alternative strategy allowing employees, business partners and other users to utilize a personally selected and purchased client device to execute enterprise applications and access data.” Employees whose companies embrace this trend are more efficient because they get to use devices they are already accustomed to. Tablets change the game when it comes to how sales professionals perform their jobs. Sales reps can easily store and access customer information and analytics using tablet applications, such as Oracle Fusion Tap. This method is much more enticing for sales reps than spending time logging interactions on their (what seem to be outdated) computers. Forrester & IDC reported that on average sales reps spend 65% of their time on activities other than selling, so having a tablet application to use on the go is extremely powerful. In February, Information Week released a list of “9 Powerful Business Uses for Tablet Computers,” ranging from “enhancing the customer experience” to “improving data accuracy” to “eco-friendly motivations”. Tablets compliment the lifestyle of professionals who strive to be effective and efficient, both in the office and on the road. Three Things Businesses Need to do to Embrace BYOD Make customer-facing websites tablet-friendly for consistent user experiences Develop tablet applications to continue to enhance the customer experience Embrace and use the technology that comes with tablets Almost 55 million people in the U.S. own tablets because they are convenient, easy, and powerful. These are qualities that companies strive to achieve with any piece of technology. The inherent power of the devices coupled with the growing number of business applications ensures that tablets will transform the way that companies and employees perform.

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  • Building a Fusion Applications Ready Foundation

    Designed from the ground-up using the latest technology advances and incorporating the best practices gathered from Oracle's thousands of customers, Fusion Applications are 100 percent open standards-based business applications that set a new standard for the way we innovate, work and adopt technology. Delivered as a complete suite of modular applications, Fusion Applications work with your existing portfolio to evolve your business to a new level of performance. In this AppCast, part of a special series on Fusion Applications, you will hear how components of Oracle Fusion Middleware, the very same platform that underpins Oracle Fusion Applications, can work with and enhance your Oracle E-Business Suite, Siebel, PeopleSoft, JD Edwards and other application investments. You will learn how you can build a Fusion-ready Applications Foundation and how you prepare your IT and operational skills to use and run Oracle Fusion Applications.

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  • Webcast - C-level Perspectives on How HR Can Take on a Bigger Role in Strategic Planning

    - by Scott Ewart
    The Economist Intelligence Unit (EIU), on behalf of IBM and Oracle, recently surveyed a number of C-level executives in North America and Western Europe to understand how HR can take on a bigger role in driving growth. The resulting reports highlight the actions senior HR leaders can take to place themselves at the heart of the debate on a company's strategic direction.In this session, IBM and Oracle HCM specialists will review the findings of the EIU research reports and provide guidance on how technology innovation can help to align talent strategies with long term business goals. Participants will gain an understanding of the following: Results of the Economist Intelligence Unit study around "Executive Perceptions of the HR Function" Differences in perspective between CEOs and CFOs Identify how the HR professional can take a bigger role in driving business growth Join us on Thursday, October 25 for a live webcast. Speakers:Gina Wells Global Oracle HCM LeaderIBM Global Business Services Michelle NewellSenior Director, HCM Applications MarketingOracle Register Here For the Webcast on Thursday, October 25.

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  • links for 2011-02-15

    - by Bob Rhubart
    Why the hybrid cloud model is the best approach | Cloud Computing - InfoWorld Although some cloud providers look at the hybrid model as blasphemy, there are strong reasons for them to adopt it, says David Linthicum.  (tags: davidlinthicum cloud) Exadata Part V: Monitoring with Database Control The Oracle Instructor Uwe Hesse shows how "we can use Oracle Enterprise Manager Database Control to monitor an Exadata Database Machine, especially the Storage Servers (Cells). " (tags: oracle exadata) ATG Live Webcast Feb. 24th: Using the EBS 12 SOA Adapter (Oracle E-Business Suite Technology) "This live one-hour webcast will offer a review of the Service Oriented Architecture (SOA) capabilities within E-Business Suite R12 focusing on the E-Business Suite Adapter." (tags: oracle soa) Oracle Forms Migration to ADF - Webinar vom ORACLE Partner PITSS (Oracle Fusion Middleware für den Finanzsektor) "Join Oracle's Grant Ronald and PITSS to see a software architecture comparison of Oracle Forms and ADF and a live step-by-step presentation on how to achieve a successful migration." (tags: oracle adf)

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  • Severity and relation to occurence - priority?

    - by user970696
    I have been browsing through some webpages related to testing and found one dealing with the metrics of testing. It says: The severity level of a defect indicates the potential business impact for the end user (business impact = effect on the end user x frequency of occurrence). I do not think think this is correct or what am I missing? Usually it is the priority which is the result of such a calculation (severe bug that occurs rarely is still severe but does not have to be fixed immediately). Also from this description, what is the difference between the effect on the end user and business impact?

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  • How can I set parameters in Google webmaster tools so that my dynamic content is indexed?

    - by Werewolf
    I have read questions about URL parameters in Google Webmaster Tools in this site and the Google Webmaster Help Center but I have a problem. My site searches in the database and show some information. These two URL display some data: http://mydomain.com/index.aspx?category=business http://mydomain.com/index.aspx?category=graphic&City=Paris In URL parameter section, I can only define parameter category, how Google can detect proper values (business, graphics, real estate...)? Every word is not valid for search. If My page name is default.aspx or anything else, where I should define it? If I use URL rewriting like http://mydomain.com/search/category/business, my settings must change?

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  • EMEA Partner Community for Hardware at OpenWorld!

    - by Giuseppe Facchetti
    If you are going to OpenWorld next September, do not miss the opportunity to meet the key EMEA Resellers driving Hardware growth! EMEA Partner Community for Hardware Partner Success Stories & Program UpdatesThe key appointment at OOW for EMEA Hardware Partners This interactive session, dedicated to EMEA partners interested in growing their Servers and Storage business, will open with Oracle EMEA Executives sharing their thoughts on Hardware latest news, announcements, and related EMEA partner programs -- and how to leverage them in the EMEA market. And the core of the session will feature a few EMEA partners sharing their recent successes in using Oracle Hardware as the infrastructure for mission critical solutions that solve key customer business issues -- and help EMEA customers (and partners!) grow their business. Details and logistics: Make sure you register for OPN Exchange @ OpenWorld and check the Content Catalog. Contact: [email protected]

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  • Oracle Unveils Breakthrough Technology: Database In-Memory

    - by Mala Narasimharajan
    Missed Larry Ellison's big announcement this morning? Today, Oracle announced . Oracle Database In-Memory.  Oracle Database In-Memory  transparently extends the power of Oracle Database 12c to enable organizations to discover business insights in real-time while simultaneously increasing transactional performance. Here's why you should care - this new breakthrough technology enables enterprises to get faster answers to business questions ultimately leading to faster business action. Oracle Database In-Memory delivers leading-edge in-memory performance without the need to restrict functionality or accept compromises, complexity and risk. Deploying Oracle Database In-Memory with virtually any existing Oracle Database-compatible application is as easy as flipping a switch--no application changes are required.  For more information on Oracle Database In-Memory go to http://www.oracle.com/us/corporate/press/2215795

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  • UPDATE: Planning Bulletin for JRE 7: What EBS Customers Can Do Today

    - by user793044
      An initiative to certify Oracle E-Business Suite with JRE 7 desktop clients is underway.  We have tested EBS 11.5.10.2, 12.0, and 12.1 with JRE 7. We have fixes for nearly all of the compatibility issues now, and are working hard to produce the remaining fixes quickly. Go to the Oracle E-Business Suite Technology Blog to read the latest information about: When will JRE 7 be certified with Oracle E-Business Suite? What can customers do to prepare for the JRE 7 certification? What else will be required by the final certified configuration? Where will the official patch requirements be documented?

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  • New and Noteworthy Fixed Assets Notes

    - by Oracle_EBS
    A new white paper for Integrating Oracle Inventory Transactions Into Oracle Projects To Generate Asset Lines & Interface Assets To Fixed Assets (Doc ID 1392743.1) A listing of available Oracle E-Business Fixed Assets Diagnostics (Doc ID 1362875.1) Information on the knowledge management enhancements made in My Oracle Support Knowledge Management Version 6.0 Release (Doc ID 1393516.1) The new Period Close Advisor for the Release 12 E-Business Suite (Doc ID 335.1).  What is the Period Close Advisor?  The Period Close Advisor provides guidance on recommended period end procedures for E-Business Release 12.x.  It is intended to be generic and does not relate to a specific organization or industry.  Step by step best practices with tips and troubleshooting references are provided to assist you through each phase.  The EBS R12 Period Close Advisor for Assets data can also be found in a standalone note (Doc ID 1359475.1)

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  • Maximizing the Value of Oracle Applications using Oracle Fusion Middleware

    Hear about the latest strategies for maximizing the value of your Oracle Applications using technologies in Oracle Fusion Middleware. Today's businesses recognize that to be more innovative with their business applications, they need to shorten their application implementations, eliminate brittle integrations and develop a simpler approach to securing and managing their applications. In this podcast we'll hear techniques for extending the reach of applications through improved user experience and collaboration, create application extensions that minimize the risk during upgrades, and make more informed decisions with integrated business intelligence. These approaches applied with Oracle Fusion Middleware and Oracle Applications can help lower TCO and provide rapid returns for your business.

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  • Java Embedded @ JavaOne Toolkit

    - by Tori Wieldt
    Java Embedded @ JavaOne provides business decision makers, technical leaders, and ecosystem partners information about Java Embedded technologies and new business opportunities.  From the enterprise business world to the consumer arena, smart meters, automated buildings, and context-aware medical devices can provide information that drive value for businesses and consumers. Java Embedded @ JavaOne will held Wednesday, Oct. 3th and Thursday, Oct. 4th in San Francisco at the Hotel Nikko (during JavaOne). If you have already registered, you can use the Java Embedded @ JavaOne Toolkit to let people know you are attending, to enhanced your blog, and to generate awareness, enthusiasm, and participation. There are banners and buttons, a list of High-Level Benefits of Attending Java Embbeded @ JavaOne, Sample E-Mail Copy, and more. There is also a Toolkit for Partners, Sponsors and Exhibitors. Check out the Java Embbed @ JavaOne Toolkits!

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  • C2C - Customer 2 Cloud Program

    - by Hartmut Wiese
    What´s in it for partners? A special Webinar for EMEA partners The Blog Entry is referring to this EMEA CRM Community blog entry here. The new Oracle Customer 2 Cloud (C2C) Program offers sizeable CX Cloud business opportunities for our partners into their existing Siebel, Peoplesoft or Oracle eBusiness Suite customers installed base, leveraging financial incentives that allow customers switching part of their On Premises solutions' maintenance fees against Cloud subscriptions from the market leading provider of CX Cloud business solutions. Look at this introduction video to have a first feeling about the C2C program and then join us on Tuesday June 10th at 9am CET (8am UK) to find out how you and your customers can benefit from this program to secure existing Siebel, Peoplesoft or Oracle eBusiness Suite accounts while generating new business opportunities. Register here! added by Hartmut Wiese: JD Edwards is not explicitly mentioned for this program but I also did not found a remark that it is not included.

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  • Is it possible to pay customers with PayPal?

    - by CJxD
    Usually with PayPal we buy goods and services by sending money from customer to business. Now, I want my business to pay my customers; I want to allow them to withdraw money from a virtual wallet on my website. I did notice there is an 'Adaptive Payments API' which mentioned something vaguely similar to this, but I haven't been able to search up enough information to come to any conclusion. So is it possible to send money from business to customer (autonomously) with PayPal? If not, are there any alternatives?

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  • Save the Date: Oracle Partner Day Sweden, January 2013

    - by A&C Redaktion
    Welcome to the new edition of the EMEA Oracle Partner Days for FY13. Staged at locations throughout most of the EMEA countries, these events will deliver to you real Business return on your OPN membership. You will hear the business opportunities coming from the adoption of the entire Oracle stack, the latest products value propositions and related sales strategy and be able to connect directly with Oracle executives and find new business opportunities with other partners in your region. Mark your calender and register today for our first Partner Day in the Nordics region on January 30th in Stockholm, Sweden. Click here for the agenda & registration page (in Swedish). The calendar of all upcoming Partner Days you will find here.

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  • Google Docs : fin de l'export de documents aux « anciens » formats d'Office .doc .xls et .ppt, mais leur support sera toujours assuré

    Google Docs for Business : fin de l'export de documents aux « anciens » formats d'Office .doc, .xls, et .ppt, mais leur support sera toujours assuré par la suite Pas de nouveauté cette semaine pour les Google Apps for Business, mais une annonce qui intéressera les utilisateurs d'anciennes version de Microsoft Office (antérieures à 2007). La suite hébergée de Google ne permettra plus d'exporter des documents aux « anciens » (sic) formats que sont .doc, .xls, et .ppt. Un changement qui prendra effet dès le 1er octobre. Google précise cependant bien que Google Apps for Business continuera de supporter ces formats et qu'il sera toujours possible d'uploader ce type de doc...

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  • SQL Server Express 2008 R2 Installation error at Windows 7

    - by Shai Sherman
    Hello, I created install script that will install SQL Server 2008 R2 on windows XP SP3, windows vista and windows 7. One of the command that i used in the installation is for silent installation of SQL Server 2008 R2. When i install it on windows XP everything works just fine but when i try to install it on Windows 7 i get an error. What am I doing wrong? Here is the command line that i use: "Setup.exe /ConfigurationFile=Mysetup.ini" Mysetup.ini file: -------------------------------------Start of ini file --------------------------------- ;SQL SERVER 2008 R2 Configuration File ;Version 1.0, 5 May 2010 ; [SQLSERVER2008] ; Specify the Instance ID for the SQL Server features you have specified. SQL Server directory structure, registry structure, and service names will reflect the instance ID of the SQL Server instance. INSTANCEID="MSSQLSERVER" ; Specifies a Setup work flow, like INSTALL, UNINSTALL, or UPGRADE. This is a required parameter. ACTION="Install" ; Specifies features to install, uninstall, or upgrade. The list of top-level features include SQL, AS, RS, IS, and Tools. The SQL feature will install the database engine, replication, and full-text. The Tools feature will install Management Tools, Books online, Business Intelligence Development Studio, and other shared components. FEATURES=SQLENGINE ; Displays the command line parameters usage HELP="False" ; Specifies that the detailed Setup log should be piped to the console. INDICATEPROGRESS="False" ; Setup will not display any user interface. QUIET="False" ; Setup will display progress only without any user interaction. QUIETSIMPLE="True" ; Specifies that Setup should install into WOW64. This command line argument is not supported on an IA64 or a 32-bit system. ;X86="False" ; Specifies the path to the installation media folder where setup.exe is located. ;MEDIASOURCE="z:\" ; Detailed help for command line argument ENU has not been defined yet. ENU="True" ; Parameter that controls the user interface behavior. Valid values are Normal for the full UI, and AutoAdvance for a simplied UI. ; UIMODE="Normal" ; Specify if errors can be reported to Microsoft to improve future SQL Server releases. Specify 1 or True to enable and 0 or False to disable this feature. ERRORREPORTING="False" ; Specify the root installation directory for native shared components. ;INSTALLSHAREDDIR="D:\Program Files\Microsoft SQL Server" ; Specify the root installation directory for the WOW64 shared components. ;INSTALLSHAREDWOWDIR="D:\Program Files (x86)\Microsoft SQL Server" ; Specify the installation directory. ;INSTANCEDIR="D:\Program Files\Microsoft SQL Server" ; Specify that SQL Server feature usage data can be collected and sent to Microsoft. Specify 1 or True to enable and 0 or False to disable this feature. SQMREPORTING="False" ; Specify a default or named instance. MSSQLSERVER is the default instance for non-Express editions and SQLExpress for Express editions. This parameter is required when installing the SQL Server Database Engine (SQL), Analysis Services (AS), or Reporting Services (RS). INSTANCENAME="SQLEXPRESS" SECURITYMODE=SQL SAPWD=SystemAdmin ; Agent account name AGTSVCACCOUNT="NT AUTHORITY\NETWORK SERVICE" ; Auto-start service after installation. AGTSVCSTARTUPTYPE="Manual" ; Startup type for Integration Services. ;ISSVCSTARTUPTYPE="Automatic" ; Account for Integration Services: Domain\User or system account. ;ISSVCACCOUNT="NT AUTHORITY\NetworkService" ; Controls the service startup type setting after the service has been created. ;ASSVCSTARTUPTYPE="Automatic" ; The collation to be used by Analysis Services. ;ASCOLLATION="Latin1_General_CI_AS" ; The location for the Analysis Services data files. ;ASDATADIR="Data" ; The location for the Analysis Services log files. ;ASLOGDIR="Log" ; The location for the Analysis Services backup files. ;ASBACKUPDIR="Backup" ; The location for the Analysis Services temporary files. ;ASTEMPDIR="Temp" ; The location for the Analysis Services configuration files. ;ASCONFIGDIR="Config" ; Specifies whether or not the MSOLAP provider is allowed to run in process. ;ASPROVIDERMSOLAP="1" ; A port number used to connect to the SharePoint Central Administration web application. ;FARMADMINPORT="0" ; Startup type for the SQL Server service. SQLSVCSTARTUPTYPE="Automatic" ; Level to enable FILESTREAM feature at (0, 1, 2 or 3). FILESTREAMLEVEL="0" ; Set to "1" to enable RANU for SQL Server Express. ENABLERANU="1" ; Specifies a Windows collation or an SQL collation to use for the Database Engine. SQLCOLLATION="SQL_Latin1_General_CP1_CI_AS" ; Account for SQL Server service: Domain\User or system account. SQLSVCACCOUNT="NT Authority\System" ; Default directory for the Database Engine user databases. ;SQLUSERDBDIR="K:\Microsoft SQL Server\MSSQL\Data" ; Default directory for the Database Engine user database logs. ;SQLUSERDBLOGDIR="L:\Microsoft SQL Server\MSSQL\Data\Logs" ; Directory for Database Engine TempDB files. ;SQLTEMPDBDIR="T:\Microsoft SQL Server\MSSQL\Data" ; Directory for the Database Engine TempDB log files. ;SQLTEMPDBLOGDIR="T:\Microsoft SQL Server\MSSQL\Data\Logs" ; Provision current user as a Database Engine system administrator for SQL Server 2008 R2 Express. ADDCURRENTUSERASSQLADMIN="True" ; Specify 0 to disable or 1 to enable the TCP/IP protocol. TCPENABLED="1" ; Specify 0 to disable or 1 to enable the Named Pipes protocol. NPENABLED="0" ; Startup type for Browser Service. BROWSERSVCSTARTUPTYPE="Automatic" ; Specifies how the startup mode of the report server NT service. When ; Manual - Service startup is manual mode (default). ; Automatic - Service startup is automatic mode. ; Disabled - Service is disabled ;RSSVCSTARTUPTYPE="Automatic" ; Specifies which mode report server is installed in. ; Default value: “FilesOnly” ;RSINSTALLMODE="FilesOnlyMode" ; Accept SQL Server 2008 R2 license terms IACCEPTSQLSERVERLICENSETERMS="TRUE" ;setup.exe /CONFIGURATIONFILE=Mysetup.ini /INDICATEPROGRESS --------------------------- End of ini file ------------------------------------- And i get this error: 2010-08-31 18:05:53 Slp: Error result: -2068119551 2010-08-31 18:05:53 Slp: Result facility code: 1211 2010-08-31 18:05:53 Slp: Result error code: 1 2010-08-31 18:05:53 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine 2010-08-31 18:05:53 Slp: Sco: Attempting to open registry subkey 2010-08-31 18:05:53 Slp: Sco: Attempting to open registry subkey Software\Microsoft\PCHealth\ErrorReporting\DW\Installed 2010-08-31 18:05:53 Slp: Sco: Attempting to get registry value DW0200 2010-08-31 18:05:53 Slp: Submitted 1 of 1 failures to the Watson data repository What the meaning of this? What do i need to do to fix that problem? Here is the Summary file: Overall summary: Final result: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup. Exit code (Decimal): -2068119551 Exit facility code: 1211 Exit error code: 1 Exit message: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup. Start time: 2010-08-31 18:03:44 End time: 2010-08-31 18:05:51 Requested action: Install Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20100831_180236\Detail.txt Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.50.1600.1%26EvtType%3d0x6121810A%400xC24842DB Machine Properties: Machine name: NVR Machine processor count: 2 OS version: Windows 7 OS service pack: OS region: United States OS language: English (United States) OS architecture: x86 Process architecture: 32 Bit OS clustered: No Product features discovered: Product Instance Instance ID Feature Language Edition Version Clustered Package properties: Description: SQL Server Database Services 2008 R2 ProductName: SQL Server 2008 R2 Type: RTM Version: 10 SPLevel: 0 Installation location: C:\Disk1\setupsql\x86\setup\ Installation edition: EXPRESS User Input Settings: ACTION: Install ADDCURRENTUSERASSQLADMIN: True AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE AGTSVCPASSWORD: * AGTSVCSTARTUPTYPE: Disabled ASBACKUPDIR: Backup ASCOLLATION: Latin1_General_CI_AS ASCONFIGDIR: Config ASDATADIR: Data ASDOMAINGROUP: ASLOGDIR: Log ASPROVIDERMSOLAP: 1 ASSVCACCOUNT: ASSVCPASSWORD: * ASSVCSTARTUPTYPE: Automatic ASSYSADMINACCOUNTS: ASTEMPDIR: Temp BROWSERSVCSTARTUPTYPE: Automatic CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20100831_180236\ConfigurationFile.ini CUSOURCE: ENABLERANU: True ENU: True ERRORREPORTING: False FARMACCOUNT: FARMADMINPORT: 0 FARMPASSWORD: * FEATURES: SQLENGINE FILESTREAMLEVEL: 0 FILESTREAMSHARENAME: FTSVCACCOUNT: FTSVCPASSWORD: * HELP: False IACCEPTSQLSERVERLICENSETERMS: True INDICATEPROGRESS: False INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\ INSTALLSHAREDWOWDIR: C:\Program Files\Microsoft SQL Server\ INSTALLSQLDATADIR: INSTANCEDIR: C:\Program Files\Microsoft SQL Server\ INSTANCEID: MSSQLSERVER INSTANCENAME: SQLEXPRESS ISSVCACCOUNT: NT AUTHORITY\NetworkService ISSVCPASSWORD: * ISSVCSTARTUPTYPE: Automatic NPENABLED: 0 PASSPHRASE: * PCUSOURCE: PID: * QUIET: False QUIETSIMPLE: True ROLE: AllFeatures_WithDefaults RSINSTALLMODE: FilesOnlyMode RSSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE RSSVCPASSWORD: * RSSVCSTARTUPTYPE: Automatic SAPWD: * SECURITYMODE: SQL SQLBACKUPDIR: SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS SQLSVCACCOUNT: NT Authority\System SQLSVCPASSWORD: * SQLSVCSTARTUPTYPE: Automatic SQLSYSADMINACCOUNTS: SQLTEMPDBDIR: SQLTEMPDBLOGDIR: SQLUSERDBDIR: SQLUSERDBLOGDIR: SQMREPORTING: False TCPENABLED: 1 UIMODE: AutoAdvance X86: False Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20100831_180236\ConfigurationFile.ini Detailed results: Feature: Database Engine Services Status: Failed: see logs for details MSI status: Passed Configuration status: Failed: see details below Configuration error code: 0x0A2FBD17@1211@1 Configuration error description: The process cannot access the file because it is being used by another process. Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20100831_180236\Detail.txt Rules with failures: Global rules: Scenario specific rules: Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20100831_180236\SystemConfigurationCheck_Report.htm What should I do and why does this problem occur? Thanks , Shai.

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  • Testing Workflows &ndash; Test-After

    - by Timothy Klenke
    Originally posted on: http://geekswithblogs.net/TimothyK/archive/2014/05/30/testing-workflows-ndash-test-after.aspxIn this post I’m going to outline a few common methods that can be used to increase the coverage of of your test suite.  This won’t be yet another post on why you should be doing testing; there are plenty of those types of posts already out there.  Assuming you know you should be testing, then comes the problem of how do I actual fit that into my day job.  When the opportunity to automate testing comes do you take it, or do you even recognize it? There are a lot of ways (workflows) to go about creating automated tests, just like there are many workflows to writing a program.  When writing a program you can do it from a top-down approach where you write the main skeleton of the algorithm and call out to dummy stub functions, or a bottom-up approach where the low level functionality is fully implement before it is quickly wired together at the end.  Both approaches are perfectly valid under certain contexts. Each approach you are skilled at applying is another tool in your tool belt.  The more vectors of attack you have on a problem – the better.  So here is a short, incomplete list of some of the workflows that can be applied to increasing the amount of automation in your testing and level of quality in general.  Think of each workflow as an opportunity that is available for you to take. Test workflows basically fall into 2 categories:  test first or test after.  Test first is the best approach.  However, this post isn’t about the one and only best approach.  I want to focus more on the lesser known, less ideal approaches that still provide an opportunity for adding tests.  In this post I’ll enumerate some test-after workflows.  In my next post I’ll cover test-first. Bug Reporting When someone calls you up or forwards you a email with a vague description of a bug its usually standard procedure to create or verify a reproduction plan for the bug via manual testing and log that in a bug tracking system.  This can be problematic.  Often reproduction plans when written down might skip a step that seemed obvious to the tester at the time or they might be missing some crucial environment setting. Instead of data entry into a bug tracking system, try opening up the test project and adding a failing unit test to prove the bug.  The test project guarantees that all aspects of the environment are setup properly and no steps are missing.  The language in the test project is much more precise than the English that goes into a bug tracking system. This workflow can easily be extended for Enhancement Requests as well as Bug Reporting. Exploratory Testing Exploratory testing comes in when you aren’t sure how the system will behave in a new scenario.  The scenario wasn’t planned for in the initial system requirements and there isn’t an existing test for it.  By definition the system behaviour is “undefined”. So write a new unit test to define that behaviour.  Add assertions to the tests to confirm your assumptions.  The new test becomes part of the living system specification that is kept up to date with the test suite. Examples This workflow is especially good when developing APIs.  When you are finally done your production API then comes the job of writing documentation on how to consume the API.  Good documentation will also include code examples.  Don’t let these code examples merely exist in some accompanying manual; implement them in a test suite. Example tests and documentation do not have to be created after the production API is complete.  It is best to write the example code (tests) as you go just before the production code. Smoke Tests Every system has a typical use case.  This represents the basic, core functionality of the system.  If this fails after an upgrade the end users will be hosed and they will be scratching their heads as to how it could be possible that an update got released with this core functionality broken. The tests for this core functionality are referred to as “smoke tests”.  It is a good idea to have them automated and run with each build in order to avoid extreme embarrassment and angry customers. Coverage Analysis Code coverage analysis is a tool that reports how much of the production code base is exercised by the test suite.  In Visual Studio this can be found under the Test main menu item. The tool will report a total number for the code coverage, which can be anywhere between 0 and 100%.  Coverage Analysis shouldn’t be used strictly for numbers reporting.  Companies shouldn’t set minimum coverage targets that mandate that all projects must have at least 80% or 100% test coverage.  These arbitrary requirements just invite gaming of the coverage analysis, which makes the numbers useless. The analysis tool will break down the coverage by the various classes and methods in projects.  Instead of focusing on the total number, drill down into this view and see which classes have high or low coverage.  It you are surprised by a low number on a class this is an opportunity to add tests. When drilling through the classes there will be generally two types of reaction to a surprising low test coverage number.  The first reaction type is a recognition that there is low hanging fruit to be picked.  There may be some classes or methods that aren’t being tested, which could easy be.  The other reaction type is “OMG”.  This were you find a critical piece of code that isn’t under test.  In both cases, go and add the missing tests. Test Refactoring The general theme of this post up to this point has been how to add more and more tests to a test suite.  I’ll step back from that a bit and remind that every line of code is a liability.  Each line of code has to be read and maintained, which costs money.  This is true regardless whether the code is production code or test code. Remember that the primary goal of the test suite is that it be easy to read so that people can easily determine the specifications of the system.  Make sure that adding more and more tests doesn’t interfere with this primary goal. Perform code reviews on the test suite as often as on production code.  Hold the test code up to the same high readability standards as the production code.  If the tests are hard to read then change them.  Look to remove duplication.  Duplicate setup code between two or more test methods that can be moved to a shared function.  Entire test methods can be removed if it is found that the scenario it tests is covered by other tests.  Its OK to delete a test that isn’t pulling its own weight anymore. Remember to only start refactoring when all the test are green.  Don’t refactor the tests and the production code at the same time.  An automated test suite can be thought of as a double entry book keeping system.  The unchanging, passing production code serves as the tests for the test suite while refactoring the tests. As with all refactoring, it is best to fit this into your regular work rather than asking for time later to get it done.  Fit this into the standard red-green-refactor cycle.  The refactor step no only applies to production code but also the tests, but not at the same time.  Perhaps the cycle should be called red-green-refactor production-refactor tests (not quite as catchy).   That about covers most of the test-after workflows I can think of.  In my next post I’ll get into test-first workflows.

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  • Load and Web Performance Testing using Visual Studio Ultimate 2010-Part 3

    - by Tarun Arora
    Welcome back once again, in Part 1 of Load and Web Performance Testing using Visual Studio 2010 I talked about why Performance Testing the application is important, the test tools available in Visual Studio Ultimate 2010 and various test rig topologies, in Part 2 of Load and Web Performance Testing using Visual Studio 2010 I discussed the details of web performance & load tests as well as why it’s important to follow a goal based pattern while performance testing your application. In part 3 I’ll be discussing Test Result Analysis, Test Result Drill through, Test Report Generation, Test Run Comparison, Asp.net Profiler and some closing thoughts. Test Results – I see some creepy worms! In Part 2 we put together a web performance test and a load test, lets run the test to see load test to see how the Web site responds to the load simulation. While the load test is running you will be able to see close to real time analysis in the Load Test Analyser window. You can use the Load Test Analyser to conduct load test analysis in three ways: Monitor a running load test - A condensed set of the performance counter data is maintained in memory. To prevent the results memory requirements from growing unbounded, up to 200 samples for each performance counter are maintained. This includes 100 evenly spaced samples that span the current elapsed time of the run and the most recent 100 samples.         After the load test run is completed - The test controller spools all collected performance counter data to a database while the test is running. Additional data, such as timing details and error details, is loaded into the database when the test completes. The performance data for a completed test is loaded from the database and analysed by the Load Test Analyser. Below you can see a screen shot of the summary view, this provides key results in a format that is compact and easy to read. You can also print the load test summary, this is generated after the test has completed or been stopped.         Analyse the load test results of a previously run load test – We’ll see this in the section where i discuss comparison between two test runs. The performance counters can be plotted on the graphs. You also have the option to highlight a selected part of the test and view details, drill down to the user activity chart where you can hover over to see more details of the test run.   Generate Report => Test Run Comparisons The level of reports you can generate using the Load Test Analyser is astonishing. You have the option to create excel reports and conduct side by side analysis of two test results or to track trend analysis. The tools also allows you to export the graph data either to MS Excel or to a CSV file. You can view the ASP.NET profiler report to conduct further analysis as well. View Data and Diagnostic Attachments opens the Choose Diagnostic Data Adapter Attachment dialog box to select an adapter to analyse the result type. For example, you can select an IntelliTrace adapter, click OK and open the IntelliTrace summary for the test agent that was used in the load test.   Compare results This creates a set of reports that compares the data from two load test results using tables and bar charts. I have taken these screen shots from the MSDN documentation, I would highly recommend exploring the wealth of knowledge available on MSDN. Leaving Thoughts While load testing the application with an excessive load for a longer duration of time, i managed to bring the IIS to its knees by piling up a huge queue of requests waiting to be processed. This clearly means that the IIS had run out of threads as all the threads were busy processing existing request, one easy way of fixing this is by increasing the default number of allocated threads, but this might escalate the problem. The better suggestion is to try and drill down to the actual root cause of the problem. When ever the garbage collection runs it stops processing any pages so all requests that come in during that period are queued up, but realistically the garbage collection completes in fraction of a a second. To understand this better lets look at the .net heap, it is divided into large heap and small heap, anything greater than 85kB in size will be allocated to the Large object heap, the Large object heap is non compacting and remember large objects are expensive to move around, so if you are allocating something in the large object heap, make sure that you really need it! The small object heap on the other hand is divided into generations, so all objects that are supposed to be short-lived are suppose to live in Gen-0 and the long living objects eventually move to Gen-2 as garbage collection goes through.  As you can see in the picture below all < 85 KB size objects are first assigned to Gen-0, when Gen-0 fills up and a new object comes in and finds Gen-0 full, the garbage collection process is started, the process checks for all the dead objects and assigns them as the valid candidate for deletion to free up memory and promotes all the remaining objects in Gen-0 to Gen-1. So in the future when ever you clean up Gen-1 you have to clean up Gen-0 as well. When you fill up Gen – 0 again, all of Gen – 1 dead objects are drenched and rest are moved to Gen-2 and Gen-0 objects are moved to Gen-1 to free up Gen-0, but by this time your Garbage collection process has started to take much more time than it usually takes. Now as I mentioned earlier when garbage collection is being run all page requests that come in during that period are queued up. Does this explain why possibly page requests are getting queued up, apart from this it could also be the case that you are waiting for a long running database process to complete.      Lets explore the heap a bit more… What is really a case of crisis is when the objects are living long enough to make it to Gen-2 and then dying, this is definitely a high cost operation. But sometimes you need objects in memory, for example when you cache data you hold on to the objects because you need to use them right across the user session, which is acceptable. But if you wanted to see what extreme caching can do to your server then write a simple application that chucks in a lot of data in cache, run a load test over it for about 10-15 minutes, forcing a lot of data in memory causing the heap to run out of memory. If you get to such a state where you start running out of memory the IIS as a mode of recovery restarts the worker process. It is great way to free up all your memory in the heap but this would clear the cache. The problem with this is if the customer had 10 items in their shopping basket and that data was stored in the application cache, the user basket will now be empty forcing them either to get frustrated and go to a competitor website or if the customer is really patient, give it another try! How can you address this, well two ways of addressing this; 1. Workaround – A x86 bit processor only allows a maximum of 4GB of RAM, this means the machine effectively has around 3.4 GB of RAM available, the OS needs about 1.5 GB of RAM to run efficiently, the IIS and .net framework also need their share of memory, leaving you a heap of around 800 MB to play with. Because Team builds by default build your application in ‘Compile as any mode’ it means the application is build such that it will run in x86 bit mode if run on a x86 bit processor and run in a x64 bit mode if run on a x64 but processor. The problem with this is not all applications are really x64 bit compatible specially if you are using com objects or external libraries. So, as a quick win if you compiled your application in x86 bit mode by changing the compile as any selection to compile as x86 in the team build, you will be able to run your application on a x64 bit machine in x86 bit mode (WOW – By running Windows on Windows) and what that means is, you could use 8GB+ worth of RAM, if you take away everything else your application will roughly get a heap size of at least 4 GB to play with, which is immense. If you need a heap size of more than 4 GB you have either build a software for NASA or there is something fundamentally wrong in your application. 2. Solution – Now that you have put a workaround in place the IIS will not restart the worker process that regularly, which means you can take a breather and start working to get to the root cause of this memory leak. But this begs a question “How do I Identify possible memory leaks in my application?” Well i won’t say that there is one single tool that can tell you where the memory leak is, but trust me, ‘Performance Profiling’ is a great start point, it definitely gets you started in the right direction, let’s have a look at how. Performance Wizard - Start the Performance Wizard and select Instrumentation, this lets you measure function call counts and timings. Before running the performance session right click the performance session settings and chose properties from the context menu to bring up the Performance session properties page and as shown in the screen shot below, check the check boxes in the group ‘.NET memory profiling collection’ namely ‘Collect .NET object allocation information’ and ‘Also collect the .NET Object lifetime information’.    Now if you fire off the profiling session on your pages you will notice that the results allows you to view ‘Object Lifetime’ which shows you the number of objects that made it to Gen-0, Gen-1, Gen-2, Large heap, etc. Another great feature about the profile is that if your application has > 5% cases where objects die right after making to the Gen-2 storage a threshold alert is generated to alert you. Since you have the option to also view the most expensive methods and by capturing the IntelliTrace data you can drill in to narrow down to the line of code that is the root cause of the problem. Well now that we have seen how crucial memory management is and how easy Visual Studio Ultimate 2010 makes it for us to identify and reproduce the problem with the best of breed tools in the product. Caching One of the main ways to improve performance is Caching. Which basically means you tell the web server that instead of going to the database for each request you keep the data in the webserver and when the user asks for it you serve it from the webserver itself. BUT that can have consequences! Let’s look at some code, trust me caching code is not very intuitive, I define a cache key for almost all searches made through the common search page and cache the results. The approach works fine, first time i get the data from the database and second time data is served from the cache, significant performance improvement, EXCEPT when two users try to do the same operation and run into each other. But it is easy to handle this by adding the lock as you can see in the snippet below. So, as long as a user comes in and finds that the cache is empty, the user locks and starts to get the cache no more concurrency issues. But lets say you are processing 10 requests per second, by the time i have locked the operation to get the results from the database, 9 other users came in and found that the cache key is null so after i have come out and populated the cache they will still go in to get the results again. The application will still be faster because the next set of 10 users and so on would continue to get data from the cache. BUT if we added another null check after locking to build the cache and before actual call to the db then the 9 users who follow me would not make the extra trip to the database at all and that would really increase the performance, but didn’t i say that the code won’t be very intuitive, may be you should leave a comment you don’t want another developer to come in and think what a fresher why is he checking for the cache key null twice !!! The downside of caching is, you are storing the data outside of the database and the data could be wrong because the updates applied to the database would make the data cached at the web server out of sync. So, how do you invalidate the cache? Well if you only had one way of updating the data lets say only one entry point to the data update you can write some logic to say that every time new data is entered set the cache object to null. But this approach will not work as soon as you have several ways of feeding data to the system or your system is scaled out across a farm of web servers. The perfect solution to this is Micro Caching which means you cache the query for a set time duration and invalidate the cache after that set duration. The advantage is every time the user queries for that data with in the time span for which you have cached the results there are no calls made to the database and the data is served right from the server which makes the response immensely quick. Now figuring out the appropriate time span for which you micro cache the query results really depends on the application. Lets say your website gets 10 requests per second, if you retain the cache results for even 1 minute you will have immense performance gains. You would reduce 90% hits to the database for searching. Ever wondered why when you go to e-bookers.com or xpedia.com or yatra.com to book a flight and you click on the book button because the fare seems too exciting and you get an error message telling you that the fare is not valid any more. Yes, exactly => That is a cache failure! These travel sites or price compare engines are not going to hit the database every time you hit the compare button instead the results will be served from the cache, because the query results are micro cached, its a perfect trade-off, by micro caching the results the site gains 100% performance benefits but every once in a while annoys a customer because the fare has expired. But the trade off works in the favour of these sites as they are still able to process up to 30+ page requests per second which means cater to the site traffic by may be losing 1 customer every once in a while to a competitor who is also using a similar caching technique what are the odds that the user will not come back to their site sooner or later? Recap   Resources Below are some Key resource you might like to review. I would highly recommend the documentation, walkthroughs and videos available on MSDN. You can always make use of Fiddler to debug Web Performance Tests. Some community test extensions and plug ins available on Codeplex might also be of interest to you. The Road Ahead Thank you for taking the time out and reading this blog post, you may also want to read Part I and Part II if you haven’t so far. If you enjoyed the post, remember to subscribe to http://feeds.feedburner.com/TarunArora. Questions/Feedback/Suggestions, etc please leave a comment. Next ‘Load Testing in the cloud’, I’ll be working on exploring the possibilities of running Test controller/Agents in the Cloud. See you on the other side! Thank You!   Share this post : CodeProject

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