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  • PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM

    - by mseika
    PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM36 Presentations available for you to expand your overall awareness of the Oracle product portfolio; Click here to access Presentations.Dear partner I am pleased to inform you the availability of Innovations in Products presentations. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire partner's personnel to conduct successful after sales in their Customer projects. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute. Innovations in Products will be presented as per the schedule below. Innovations in Products will be presented as per the schedule below after the billable day (4:00 to 5:00 PM CET). At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio - for your and your customer's benefit. Be inspired to seek further Product Training and Certifications - Make your competence known and recognized! Brand yourself! Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Useful Links for you to bookmark: To access previously presented 30 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the Enablement blog page Oracle Partner Enablement. Please check this regularly as we publish here lots of good content here just for you. You might want to bookmark the Knowledge Zones page for solution-focused pages designed to jump start your path towards Specialization. You might want to bookmark the global event calendar page events.oracle.com. Delivery Format Innovations in Products ? program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku RouhiainenDirector, Partner Enablement EMEA

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  • PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM

    - by mseika
    PARTNER WEBCAST: INNOVATIONS IN PRODUCTS - PROGRAM36 Presentations available for you to expand your overall awareness of the Oracle product portfolio; Click here to access Presentations.Dear partner I am pleased to inform you the availability of Innovations in Products presentations. Innovations in Products will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire partner's personnel to conduct successful after sales in their Customer projects. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute. Innovations in Products will be presented as per the schedule below. Innovations in Products will be presented as per the schedule below after the billable day (4:00 to 5:00 PM CET). At first, two Oracle representatives will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast. What are the Benefits for partners? Find out how Innovations in Products helps you to improve your after sales Discover new functions and features so you can enrich your Customers's solution Learn more about Oracle products, especially sales positioning Hear crucial questions raised by colleague alike, learn from their interest Engage and present your questions to subject experts Be inspired of the richness of Oracle's product portfolio - for your and your customer's benefit. Be inspired to seek further Product Training and Certifications - Make your competence known and recognized! Brand yourself! Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations. Useful Links for you to bookmark: To access previously presented 30 Applications Products presentations and 6 Public Sector Value Proposition presentations, please click here. You might want to bookmark the Enablement blog page Oracle Partner Enablement. Please check this regularly as we publish here lots of good content here just for you. You might want to bookmark the Knowledge Zones page for solution-focused pages designed to jump start your path towards Specialization. You might want to bookmark the global event calendar page events.oracle.com. Delivery Format Innovations in Products ? program is a series of FREE prerecorded Oracle product presentations followed by Q&A. It will be delivered over the Web. Participants have the opportunity to submit questions during the web cast via chat and subject matter experts will provide verbal answers live. Innovations in Products consists of several parallel prerecorded product breakout sessions, each lasting for max. 1 hour. At first, two Oracle representatives will discuss Oracle's contribution to Partners. Then you'll see the product breakout sessions followed by Q&A with Oracle Experts. A Q&A document covering all questions and answers will be made available after the webcast. You can also see Innovations in Products afterwards as its content will be available online for the next 6-12 months.The next Innovations in Products web casts will be presented as follows: January 14th 2013 April 8th 2013. Note: Depending on local network bandwidth please allow some seconds time the presentations to download. You might want to refresh your screen by pressing F5. DurationMaximum 1 hour For further information please contact me Markku Rouhiainen. Best regards Markku RouhiainenDirector, Partner Enablement EMEA

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  • Putting a block inside another in Django

    - by hekevintran
    I have a Django template that I want to extend in multiple places. In some the div must be inside a form, and in others it must not be. To do this I put a block above and below the div so I could add and in them respectively. Desired: <form> <div class="my_div"> {% block div_content %} ... {% endblock %} </div> </form> Template: {% block div_top %}{% endblock %} <div class="my_div"> {% block div_content %} {% endblock %} </div> {% block div_bottom %}{% endblock %} Looking at this I can't help but think that there is a better way to do it. What is the standard Django way of doing this?

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  • Using typedefs from a template class in a template (non-member) function

    - by atomicpirate
    The following fails to compile (with gcc 4.2.1 on Linux, anyway): template< typename T > class Foo { public: typedef int FooType; }; void ordinary() { Foo< int >::FooType bar = 0; } template< typename T > void templated() { Foo< T >::FooType bar = T( 0 ); } int main( int argc, char **argv ) { return 0; } The problem is with this line: Foo< T >::FooType bar = 0; ...and the compiler makes this complaint: foo.c: In function ‘void templated()’: foo.c:22: error: expected `;' before ‘bar’ Normally one sees this when a type hasn't been declared, but as far as I can tell, Foo< T ::FooType should be perfectly valid inside templated().

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  • Django: cannot pass variable to included template?

    - by duy
    Hi, I got a problem where I want to use template including in Django. Here is the real example: I got 3 file: home.html (will get the context variable passed from Views), base.html (the skeleton template file) and the header.html (included by base.html). If if put the code below directly in base.html without including the header.html, the {{title}} variable passing from home is correctly called. But if I include the header.html in base.html, the {{title}} variable's value cannot be called. <title>{% block title %}{% endblock %} | {{ SITE_INFO_TITLE }}</title> Is there any solution to this problem? Thanks.

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  • Deduce non-type template parameter

    - by pezcode
    Is it possible to deduce a non-type template parameter from a template function parameter? Consider this simple template: template <int N> constexpr int factorial() { return N * factorial<N - 1>(); } template <> constexpr int factorial<0>() { return 1; } template <> constexpr int factorial<1>() { return 1; } I would like to be able to change factorial so that I can alternatively call it like this: factorial(5); and let the compiler figure out the value of N at compile time. Is this possible? Maybe with some fancy C++11 addition?

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  • Construct a variadic template of unsigned int recursively

    - by Vincent
    I need a tricky thing in a C++ 2011 code. Currently, I have a metafunction of this kind : template<unsigned int N, unsigned int M> static constexpr unsigned int myFunction() This function can generate number based on N and M. I would like to write a metafunction with input N and M, and that will recursively construct a variadic template by decrementing M. For example, by calling this function with M = 3, It will construct a variadic template called List equal to : List... = myFunction<N, 3>, myFunction<N, 2>, myFunction<N, 1>, myFunction<N, 0> How to do that (if it is possible of course) ?

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  • Returning modified data to a template

    - by Duncan
    I need to amend QuerySet data when i return it to a template. for example, model.objects.all() returns a date (with other fields), but i also want to return the number of days since that date has passed. This is so that in the template, i can say "you last logged in 4 days ago". What is the best way to do this?

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  • C++0x: how to get variadic template parameters without reference?

    - by Sydius
    Given the following contrived (and yes, terrible) example: template<typename... Args> void something(Args... args) { std::tuple<Args...> tuple; // not initializing for sake of example std::get<0>(tuple) = 5; } It works if you call it like so: int x = 10; something<int>(x); However, it does not work if you call it like this: int x = 10; something<int&>(x); Because of the assignment to 5. Assuming that I cannot, for whatever reason, initialize the tuple when it is defined, how might I get this to work when specifying the type as a reference? Specifically, I would like the tuple to be std::tuple<int> even when Args... is int&.

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  • Parameter pack aware std::is_base_of()

    - by T. Carter
    Is there a possibility to have a static assertion whether a type provided as template argument implements all of the types listed in the parameter pack ie. a parameter pack aware std::is_base_of()? template <typename Type, typename... Requirements> class CommonBase { static_assert(is_base_of<Requirements..., Type>::value, "Invalid."); ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ parameter pack aware version of std::is_base_of() public: template <typename T> T* as() { static_assert(std::is_base_of<Requirements..., T>::value, "Invalid."); return reinterpret_cast<T*>(this); } };

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  • New Skool Crosstabbing

    - by Tim Dexter
    A while back I spoke about having to go back to BIP's original crosstabbing solution to achieve a certain layout. Hok Min has provided a 'man' page for the new crosstab/pivot builder for 10.1.3.4.1 users. This will make the documentation drop but for now, get it here! The old, hand method is still available but this new approach, is more efficient and flexible. That said you may need to get into the crosstab code to tweak it where the crosstab dialog can not help. I had to do this, this week but more on that later. The following explains how the crosstab wizard builds the crosstab and what the fields inside the resulting template structure are there for. To create the crosstab a new XDO command "<?crosstab:...?>" has been created. XDO Command: <?crosstab: ctvarname; data-element; rows; columns; measures; aggregation?> Parameter Description Example Ctvarname Crosstab variable name. This is automatically generated by the Add-in. C123 data-element This is the XML data element that contains the data. "//ROW" Rows This contains a list of XML elements for row headers. The ordering information is specified within "{" and "}". The first attribute is the sort element. Leaving it blank means the sort element is the same as the row header element. The attribute "o" means order. Its value can be "a" for ascending, or "d" for descending. The attribute "t" means type. Its value can be "t" for text, and "n" for numeric. There can be more than one sort elements, example: "emp-full-name {emp-lastname,o=a,t=n}{emp-firstname,o=a,t=n}. This will sort employee by last name and first name. "Region{,o=a,t=t}, District{,o=a,t=t}" In the example, the first row header is "Region". It is sort by "Region", order is ascending, and type is text. The second row header is "District". It is sort by "District", order is ascending, and type is text. Columns This contains a list of XML elements for columns headers. The ordering information is specified within "{" and "}". The first attribute is the sort element. Leaving it blank means the sort element is the same as the column header element. The attribute "o" means order. Its value can be "a" for ascending, or "d" for descending. The attribute "t" means type. Its value can be "t" for text, and "n" for numeric. There can be more than one sort elements, example: "emp-full-name {emp-lastname,o=a,t=n}{emp-firstname,o=a,t=n}. This will sort employee by last name and first name. "ProductsBrand{,o=a,t=t}, PeriodYear{,o=a,t=t}" In the example, the first column header is "ProductsBrand". It is sort by "ProductsBrand", order is ascending, and type is text. The second column header is "PeriodYear". It is sort by "District", order is ascending, and type is text. Measures This contains a list of XML elements for measures. "Revenue, PrevRevenue" Aggregation The aggregation function name. Currently, we only support "sum". "sum" Using the Oracle BI Publisher Template Builder for Word add-in, we are able to construct the following Pivot Table: The generated XDO command for this Pivot Table is as follow: <?crosstab:c547; "//ROW";"Region{,o=a,t=t}, District{,o=a,t=t}"; "ProductsBrand{,o=a,t=t},PeriodYear{,o=a,t=t}"; "Revenue, PrevRevenue";"sum"?> Running the command on the give XML data files generates this XML file "cttree.xml". Each XPath in the "cttree.xml" is described in the following table. Element XPath Count Description C0 /cttree/C0 1 This contains elements which are related to column. C1 /cttree/C0/C1 4 The first level column "ProductsBrand". There are four distinct values. They are shown in the label H element. CS /cttree/C0/C1/CS 4 The column-span value. It is used to format the crosstab table. H /cttree/C0/C1/H 4 The column header label. There are four distinct values "Enterprise", "Magicolor", "McCloskey" and "Valspar". T1 /cttree/C0/C1/T1 4 The sum for measure 1, which is Revenue. T2 /cttree/C0/C1/T2 4 The sum for measure 2, which is PrevRevenue. C2 /cttree/C0/C1/C2 8 The first level column "PeriodYear", which is the second group-by key. There are two distinct values "2001" and "2002". H /cttree/C0/C1/C2/H 8 The column header label. There are two distinct values "2001" and "2002". Since it is under C1, therefore the total number of entries is 4 x 2 => 8. T1 /cttree/C0/C1/C2/T1 8 The sum for measure 1 "Revenue". T2 /cttree/C0/C1/C2/T2 8 The sum for measure 2 "PrevRevenue". M0 /cttree/M0 1 This contains elements which are related to measures. M1 /cttree/M0/M1 1 This contains summary for measure 1. H /cttree/M0/M1/H 1 The measure 1 label, which is "Revenue". T /cttree/M0/M1/T 1 The sum of measure 1 for the entire xpath from "//ROW". M2 /cttree/M0/M2 1 This contains summary for measure 2. H /cttree/M0/M2/H 1 The measure 2 label, which is "PrevRevenue". T /cttree/M0/M2/T 1 The sum of measure 2 for the entire xpath from "//ROW". R0 /cttree/R0 1 This contains elements which are related to row. R1 /cttree/R0/R1 4 The first level row "Region". There are four distinct values, they are shown in the label H element. H /cttree/R0/R1/H 4 This is row header label for "Region". There are four distinct values "CENTRAL REGION", "EASTERN REGION", "SOUTHERN REGION" and "WESTERN REGION". RS /cttree/R0/R1/RS 4 The row-span value. It is used to format the crosstab table. T1 /cttree/R0/R1/T1 4 The sum of measure 1 "Revenue" for each distinct "Region" value. T2 /cttree/R0/R1/T2 4 The sum of measure 1 "Revenue" for each distinct "Region" value. R1C1 /cttree/R0/R1/R1C1 16 This contains elements from combining R1 and C1. There are 4 distinct values for "Region", and four distinct values for "ProductsBrand". Therefore, the combination is 4 X 4 è 16. T1 /cttree/R0/R1/R1C1/T1 16 The sum of measure 1 "Revenue" for each combination of "Region" and "ProductsBrand". T2 /cttree/R0/R1/R1C1/T2 16 The sum of measure 2 "PrevRevenue" for each combination of "Region" and "ProductsBrand". R1C2 /cttree/R0/R1/R1C1/R1C2 32 This contains elements from combining R1, C1 and C2. There are 4 distinct values for "Region", and four distinct values for "ProductsBrand", and two distinct values of "PeriodYear". Therefore, the combination is 4 X 4 X 2 è 32. T1 /cttree/R0/R1/R1C1/R1C2/T1 32 The sum of measure 1 "Revenue" for each combination of "Region", "ProductsBrand" and "PeriodYear". T2 /cttree/R0/R1/R1C1/R1C2/T2 32 The sum of measure 2 "PrevRevenue" for each combination of "Region", "ProductsBrand" and "PeriodYear". R2 /cttree/R0/R1/R2 18 This contains elements from combining R1 "Region" and R2 "District". Since the list of values in R2 has dependency on R1, therefore the number of entries is not just a simple multiplication. H /cttree/R0/R1/R2/H 18 The row header label for R2 "District". R1N /cttree/R0/R1/R2/R1N 18 The R2 position number within R1. This is used to check if it is the last row, and draw table border accordingly. T1 /cttree/R0/R1/R2/T1 18 The sum of measure 1 "Revenue" for each combination "Region" and "District". T2 /cttree/R0/R1/R2/T2 18 The sum of measure 2 "PrevRevenue" for each combination of "Region" and "District". R2C1 /cttree/R0/R1/R2/R2C1 72 This contains elements from combining R1, R2 and C1. T1 /cttree/R0/R1/R2/R2C1/T1 72 The sum of measure 1 "Revenue" for each combination of "Region", "District" and "ProductsBrand". T2 /cttree/R0/R1/R2/R2C1/T2 72 The sum of measure 2 "PrevRevenue" for each combination of "Region", "District" and "ProductsBrand". R2C2 /cttree/R0/R1/R2/R2C1/R2C2 144 This contains elements from combining R1, R2, C1 and C2, which gives the finest level of details. M1 /cttree/R0/R1/R2/R2C1/R2C2/M1 144 The sum of measure 1 "Revenue". M2 /cttree/R0/R1/R2/R2C1/R2C2/M2 144 The sum of measure 2 "PrevRevenue". Lots to read and digest I know! Customization One new feature I discovered this week is the ability to show one column and sort by another. I had a data set that was extracting month abbreviations, we wanted to show the months across the top and some row headers to the side. As you may know XSL is not great with dates, especially recognising month names. It just wants to sort them alphabetically, so Apr comes before Jan, etc. A way around this is to generate a month number alongside the month and use that to sort. We can do that in the crosstab, sadly its not exposed in the UI yet but its doable. Go back up and take a look a the initial crosstab command. especially the Rows and Columns entries. In there you will find the sort criteria. "ProductsBrand{,o=a,t=t}, PeriodYear{,o=a,t=t}" Notice those leading commas inside the curly braces? Because there is no field preceding them it means that the crosstab should sort on the column before the brace ie PeriodYear. But you can insert another column in the data set to sort by. To get my sort working how I needed. <?crosstab:c794;"current-group()";"_Fund_Type_._Fund_Type_Display_{_Fund_Type_._Fund_Type_Sort_,o=a,t=n}";"_Fiscal_Period__Amount__._Amt_Fm_Disp_Abbr_{_Fiscal_Period__Amount__._Amt_Fiscal_Month_Sort_,o=a,t=n}";"_Execution_Facts_._Amt_";"sum"?> Excuse the horribly verbose XML tags, good ol BIEE :0) The emboldened columns are not in the crosstab but are in the data set. I just opened up the field, dropped them in and changed the type(t) value to be 'n', for number, instead of the default 'a' and my crosstab started sorting how I wanted it. If you find other tips and tricks, please share in the comments.

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  • Internships at Oracle &ndash; a truly multicultural experience!

    - by cristian.condurache(at)oracle.com
    Hello everybody!!! Our names are Lena and Laura, we both study in the same Grande Ecole in France, IPAG and we are about to complete our 16 week-internship in Oracle in the UK. Below a summary of our experience! My name is Lena. I am 20 years old and joined Oracle UK in September 2010 – more specifically, I joined the EMEA Graduate's Recruitment Team (EMEA stands for Europe, Middle East and Africa), and I have learned a lot about working life. It was a really good experience, which made me realize that I soon will be looking for a fulltime employee in a company in less than 3 years. I am glad to have had this first experience in Oracle. First of all because it's a very welcoming company which treats interns as employees and gives them the opportunity to show their potential. I also discovered that it is nice to work in a company where everybody knows everybody, and where the atmosphere is really good. The multicultural aspect is one of the most important and beautiful elements of Oracle. It gives you the opportunity to have contacts in many parts of the world and discover a lot of nice people. During my internship I learned a lot about Recruitment. I discovered I want to work in a Human Resources role after I graduate. I like the contact I will have with candidates and the fact that I have to be in touch with managers and understand their needs. I would be glad to work for the company in the near future. I would like to thank all my team members for welcoming me like they did. It was a real pleasure to share this experience in Oracle and in this team and I hope to return after I graduate.   Hi all! I am Laura. My wish for this internship was to focus on training of personal skills for employees and, by the same time of course, for the company’s development.... and I did it in the OTD team (EMEA Organization Talent Development Team). I could not have done something better than this! It was truly instructive. I learnt how to work in such a big international company, the values and the rules to follow and to interact and be part of the organisation. In Oracle, there are so different aspects of every department, so many possibilities in HR as well as in Finance or Sales... The jobs are very various and the employees’ cultures are also really different thanks to this international and multicultural company. I am working with OTD for the entire EMEA region, having many of my colleagues in other countries, with other cultures, other ways to work, and other ways to think... this is so inspiring! Oracle offers the best environment to learn about a job, as well as to learn about work life in such large companies. This company is about new technologies, it always goes fast, and everything changes quickly! You have to be aware of these changes and keep track of the wishes of customers. For OTD of course, these customers are the employees. Looking back I have learnt more then I would have ever thought and I know that it is what I want to do... And now I hope to come back again! I want to thank all my team for welcoming me and integrating me with such happiness. I will truly miss them!! If you have any questions related to this article feel free to contact [email protected]. You can find our job opportunities via http://campus.oracle.com. Technorati Tags: Oracle,EMEA,Recruitment,internship,ODT,team

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  • Price Drop for Processor based License on Exalytics

    - by Mike.Hallett(at)Oracle-BI&EPM
    ·       33% reduction in the list `per processor` license pricing for the Oracle BI Foundation Suite ·       New capacity-based licensing which allows customers to think big & start small, significantly lowering the entry price point for an Exalytics. Oracle BI Software List Price changes In response to new powerful platforms like the in-memory Oracle Exalytics with 40 cpu cores (counted under Oracle pricing policy as 20 “processors”), the list price of “Oracle BI Foundation Suite” (BIFS) is reduced by 33% from $450K per processor to $300K per processor. Capacity-based licensing on Exalytics (Trusted Partitions) “Capacity-based pricing” for the BIFS, Endeca, Essbase and Times Ten for Exalytics software is now available for Exalytics systems. This is delivered using “Oracle VM” (OVM).  We still ship a full Exalytics machine to all customers, but they may choose to only use and license a subset of the processors installed in the machine.   Customers can license Exalytics software in units of 5 “processors”: 5, 10, 15 or the full capacity 20.   As the customer’s implementation and workload increases, it is a simple matter to license additional processors and, using OVM, make them available to the BI or EPM application. Endeca Information Discovery now available on Exalytics Oracle has also announced the certification of “Oracle Endeca Information Discovery” (EID) on the Exalytics machine.    EID can be licensed alone or in combination with the BIFS & Times Ten for an Exalytics stack, and also participates in the capacity based pricing outlined above.   The Exalytics hardware is the perfect platform for EID, and provides superb power and performance for this in-memory hybrid text-search-analytics.   For more information : Oracle Price lists Oracle Partitioning Policy Discussion by Mark Rittman (Rittman Mead Consulting ltd.) on Oracle Trusted Partitions for Oracle Engineered Systems, Oracle Exalytics and Updated BI Foundation Pricing.

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  • Catch Oracle Today and Tomorrow at Forrester’s Customer Experience Forum 2012 East

    - by Christie Flanagan
    Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New York City. The theme for this year’s Forum is “Outside In: The Power Of Putting Customers At The Center Of Your Business” and will take a look at important questions surrounding how to transform your company in order to take best advantage of the customer experience revolution: Why is customer experience the greatest untapped source of cost savings and increased revenue today? What is the key to understanding and taking control of your customer experience ecosystem? What are the six essential customer experience disciplines? Which companies have adopted best-in-class customer experience practices? How do customer experience strategies drive differentiating activities and processes at top companies? Which organizations appoint a chief customer officer to lead their customer experience efforts? What is the future of customer experience? How can you design an enterprise wide customer experience? How can you measure the results of your customer experience efforts? As a gold sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forum.  Here are some of the highlights:Oracle Speaking SessionTuesday, June 26, 2:10pm – 2:40pmThe Customer And YOU — Today’s Winners Are Defined By Customer ExperienceAnthony Lye, Senior Vice President of Customer Relationship Management, OracleCome hear Anthony Lye, Senior Vice President of Customer Relationship Management at Oracle, explain how leading companies are investing in customer experience solutions to enrich all interactions between a customer and their company. He will discuss Oracle's vision for transforming your customer engagement, insight, and execution into a connected, personalized, and rewarding experience across all touchpoints and interactions. He will demonstrate how great customer experiences generate real business results by attracting more customers, retaining more customers, and generating more sales while improving operational efficiency.Solution ShowcaseTuesday, June 26th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase11:45am – 1:15pm - Networking Lunch an Dessert in the Solutions Showcase2:40pm – 3:25pm - Afternoon Break in the Solutions Showcase5:30pm – 7:00pm - Networking Reception in the Solutions ShowcaseWednesday, June 27th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase12:20pm -1:20pm - Networking Lunch and Dessert in the Solutions ShowcaseWe hope to see you there! Webcast: Learn How Ancestry.com Delivers Exceptional Online Customer Experience with Oracle WebCenterDate: Thursday, June 28, 2012Time: 10:00 AM PDT/ 1:00 PM EDT Ancestry.com is the world’s largest online family history resource, providing an engaging customer experience to more than 1.7 million members. With a wealth of learning resources and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. Register now to learn how Ancestry.com delivers an exception customer experience using Oracle WebCenter Sites. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • ARM TechCon 2013: Oracle, ARM expand collaboration on servers, Internet of Things

    - by terrencebarr
    Over the years, Oracle has been making big investments in Java for ARM-based devices. This week, Oracle and ARM announced further expanding their collaboration on a number of fronts, from additional hardware platforms, porting layers, and optimized communication protocols, to 64-bit ARMv8 support, and IoT architectures. Henrik Stahl, VP of Product Management in the Java Platform Group at Oracle, just posted an excellent summary: “ARM TechCon 2013: Oracle, ARM expand collaboration on servers, Internet of Things”. Highly recommended reading. Cheers, – TerrenceFiled under: Embedded Tagged: 6LoWPAN, ARM, CoAP, Freescale, Gemalto, iot, Java Embedded, Java ME Embedded, Java SE Embedded, Lego Mindstorms, OpenJDK, Qualcomm, Raspberry Pi, TechCon

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  • Welcome, Oracle ACE Directors for MySQL

    - by justin.kestelyn
    It's my great pleasure to introduce our first two Oracle ACE Directors for MySQL, Sheeri Cabral and Ronald Bradford. Sheeri is a well-known MySQL evangelist working for Pythian Group (aka The Oracle ACE Factory); Ronald is a consulting enterprise system/data architect with loads of contributions to the MySQL community under his belt. We're happy to both of them join the ranks of Oracle ACEs, during this week of MySQL Conf!

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  • Das Oracle Universum: In sich optimiert – offen nach außen

    - by A&C Redaktion
    T-Lösungen anzubieten, bei denen alle Elemente optimal aufeinander abgestimmt sind, das war das Ziel eines intensiven Prozesses der Konsolidierung und Neuausrichtung im Hause Oracle. Das Ergebnis ist in der Branche einmalig: der Oracle Red Stack. Oracle Red Stack steht für eine umfassende Palette, die die altbekannten drei Bereiche Software Technology, Applications und Hardware nun zu einem großen Ganzen vereint. Alle Infrastruktur-Komponenten harmonieren untereinander so gut, dass klassische Probleme mit der Performance, Skalierbarkeit oder Sicherheit gar nicht erst aufkommen. Die Offenheit hin zu Systemen anderer Hersteller bleibt dabei zu 100% erhalten. Die Oracle Partner und Oracle Alliances & Channels können ab sofort mit dem kompletten Produktportfolio arbeiten – bei bestmöglichem Support aus unserer neuen Organisation. Spezialisierungen werden damit noch wichtiger: Jeder Partner verfügt schließlich über einzigartige Qualitäten – die wollen wir gemeinsam weiter entwickeln und durch Zertifizierung noch besser sichtbar machen. Auf gute Zusammenarbeit!     Ihr Christian Werner,  Senior Director Channel Sales & Alliances Germany          

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  • Oracle Service Bus JMS Deployments Utility by Mike Muller

    - by JuergenKress
    For proxy services utilizing the JMS transport, OSB receives messages from destinations by using an MDB. These MDBs get generated and deployed during activation of the service configuration. OSB creates a random, unique name for the J2EE application that gets deployed to WLS. The name starts with “_ALSB_” and ends in a unique series of digits. The EAR files are written to the sbgen subdirectory of the domain home directory. You will see these applications on the WLS console page for “Deployments”. For various operational reasons, there are times when the application name for a given proxy service needs to be determined. Since the generated name of the application doesn’t reflect the name of the service, it becomes difficult to determine the relationship between the service and its EAR file. In fact, it can not be discerned from either the OSB or WLS consoles.Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Service bus,OSB,JMS,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • links for 2010-04-28

    - by Bob Rhubart
    Guido Schmutz: Oracle BPM11g available! Oracle ACE Director Guido Schmutz shares his impressions after attending a hands-on workshop conducted by Masons of SOA member Clemens Utschig-Utschig. (tags: oracle otn oracleace bpm soa soasuite) Elena Zannoni : 2010 Collaboration Summit Impressions Elena Zannoni has collected her thoughts on #C10 and shares them in this great blog post. (tags: oracle otn linux architecture collaborate2010) Hajo Normann: BPMN 2.0 in Oracle BPM Suite: The future of BPM starts now "The BPM Studio sets itself apart from pure play BPMN 2.0 tools by being seamlessly integrated inside a holistic SOA / BPM toolset: BPMN models are placed in SCA-Composites in SOA Suite 11g. This allows to abstract away the complexities of SOA integration aspects from business process aspects. For UIs in BPMN tasks, you have the richness of ADF 11g based Frontends." -- Oracle ACE Director and Masons of SOA member Hajo Normann (tags: oracle otn oracleace bpm soa sca) Brain Dirking: AIIM Best Practice Awards to Two Oracle Customers Brian Dirking's great write-up of the AIIM Awards Banquet, at which the Bureau of Indian Affairs and the Charles Town Police Department were among the winners of the 2010 Carl E. Nelson Best Practices Awards. (tags: oracle otn aiim bpm ecm enterprise2.0) Mark Wilcox: Upcoming Directory Services Live Webcast - Improve Time-to-Market and Reduce Cost with Oracle Directory Services Live Webcast: Improve Time-to-Market and Reduce Cost with Oracle Directory Services Event Date: Thursday, May 27, 2010 Event Time: 10:00 AM Pacific Standard Time / 1:00 Eastern Standard Time (tags: oracle otn webcast security identitymanagement) Celine Beck: Introducing AutoVue Document Print Service Celine Beck offers a detailed overview of Oracle AutoVue. (tags: oracle otn enatarch visualization printing) Vikas Jain: What's new in OWSM 11gR1 PS2 (11.1.1.3.0) ? Vikas Jain shares links to resources relevant to the recently releases patch set for Oracle Web Services Manager 11gR1. (tags: oracle otn soa webservices oswm) @theovanarem: Oracle SOA Suite 11g Release 1 Patch Set 2 Theo Van Arem shares links to several resources relevant to the release of the latest patch set for Oracle SOA Suite 11g. (tags: oracle otn soa soasuite middleware) @vambenepe: Analyzing the VMforce announcement "The new thing is that force.com now supports an additional runtime, in addition to Apex. That new runtime uses the Java language, with the constraint that it is used via the Spring framework. Which is familiar territory to many developers. That’s it." -- William Vambenepe (tags: oracle otn cloud paas)

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  • Using Oracle Proxy Authentication with JPA (eclipselink-Style)

    - by olaf.heimburger
    Security is a very intriguing topic. You will find it everywhere and you need to implement it everywhere. Yes, you need. Unfortunately, one can easily forget it while implementing the last mile. The Last Mile In a multi-tier application it is a common practice to use connection pools between the business layer and the database layer. Connection pools are quite useful to speed database connection creation and to split the load. Another very common practice is to use a specific, often called technical, user to connect to the database. This user has authentication and authorization rules that apply to all application users. Imagine you've put every effort to define roles for different types of users that use your application. These roles are necessary to differentiate between normal users, premium users, and administrators (I bet you will find or already have more roles in your application). While these user roles are pretty well used within your application, once the flow of execution enters the database everything is gone. Each and every user just has one role and is the same database user. Issues? What Issues? As long as things go well, this is not a real issue. However, things do not go well all the time. Once your application becomes famous performance decreases in certain situations or, more importantly, current and upcoming regulations and laws require that your application must be able to apply different security measures on a per user role basis at every stage of your application. If you only have a bunch of users with the same name and role you are not able to find the application usage profile that causes the performance issue, or which user has accessed data that he/she is not allowed to. Another thread to your role concept is that databases tend to be used by different applications and tools. These tools can be developer tools like SQL*Plus, SQL Developer, etc. or end user applications like BI Publisher, Oracle Forms and so on. These tools have no idea of your applications role concept and access the database the way they think is appropriate. A big oversight for your perfect role model and a big nightmare for your Chief Security Officer. Speaking of the CSO, brings up another issue: Password management. Once your technical user account is compromised, every user is able to do things that he/she is not expected to do from the design of your application. Counter Measures In the Oracle world a common counter measure is to use Virtual Private Database (VPD). This restricts the values a database user can see to the allowed minimum. However, it doesn't help in regard of a connection pool user, because this one is still not the real user. Oracle Proxy Authentication Another feature of the Oracle database is Proxy Authentication. First introduced with version 9i it is a quite useful feature for nearly every situation. The main idea behind Proxy Authentication is, to create a crippled database user who has only connect rights. Even if this user is compromised the risks are well understood and fairly limited. This user can be used in every situation in which you need to connect to the database, no matter which tool or application (see above) you use.The proxy user is perfect for multi-tier connection pools. CREATE USER app_user IDENTIFIED BY abcd1234; GRANT CREATE SESSION TO app_user; But what if you need to access real data? Well, this is the primary use case, isn't it? Now is the time to bring the application's role concept into play. You define database roles that define the grants for your identified user groups. Once you have these groups you grant access through the proxy user with the application role to the specific user. CREATE ROLE app_role_a; GRANT app_role_a TO scott; ALTER USER scott GRANT CONNECT THROUGH app_user WITH ROLE app_role_a; Now, hr has permission to connect to the database through the proxy user. Through the role you can restrict the hr's rights the are needed for the application only. If hr connects to the database directly all assigned role and permissions apply. Testing the Setup To test the setup you can use SQL*Plus and connect to your database: $ sqlplus app_user[hr]/abcd1234 Java Persistence API The Java Persistence API (JPA) is a fairly easy means to build applications that retrieve data from the database and put it into Java objects. You use plain old Java objects (POJOs) and mixin some Java annotations that define how the attributes of the object are used for storing data from the database into the Java object. Here is a sample for objects from the HR sample schema EMPLOYEES table. When using Java annotations you only specify what can not be deduced from the code. If your Java class name is Employee but the table name is EMPLOYEES, you need to specify the table name, otherwise it will fail. package demo.proxy.ejb; import java.io.Serializable; import java.sql.Timestamp; import java.util.List; import javax.persistence.Column; import javax.persistence.Entity; import javax.persistence.Id; import javax.persistence.JoinColumn; import javax.persistence.ManyToOne; import javax.persistence.NamedQueries; import javax.persistence.NamedQuery; import javax.persistence.OneToMany; import javax.persistence.Table; @Entity @NamedQueries({ @NamedQuery(name = "Employee.findAll", query = "select o from Employee o") }) @Table(name = "EMPLOYEES") public class Employee implements Serializable { @Column(name="COMMISSION_PCT") private Double commissionPct; @Column(name="DEPARTMENT_ID") private Long departmentId; @Column(nullable = false, unique = true, length = 25) private String email; @Id @Column(name="EMPLOYEE_ID", nullable = false) private Long employeeId; @Column(name="FIRST_NAME", length = 20) private String firstName; @Column(name="HIRE_DATE", nullable = false) private Timestamp hireDate; @Column(name="JOB_ID", nullable = false, length = 10) private String jobId; @Column(name="LAST_NAME", nullable = false, length = 25) private String lastName; @Column(name="PHONE_NUMBER", length = 20) private String phoneNumber; private Double salary; @ManyToOne @JoinColumn(name = "MANAGER_ID") private Employee employee; @OneToMany(mappedBy = "employee") private List employeeList; public Employee() { } public Employee(Double commissionPct, Long departmentId, String email, Long employeeId, String firstName, Timestamp hireDate, String jobId, String lastName, Employee employee, String phoneNumber, Double salary) { this.commissionPct = commissionPct; this.departmentId = departmentId; this.email = email; this.employeeId = employeeId; this.firstName = firstName; this.hireDate = hireDate; this.jobId = jobId; this.lastName = lastName; this.employee = employee; this.phoneNumber = phoneNumber; this.salary = salary; } public Double getCommissionPct() { return commissionPct; } public void setCommissionPct(Double commissionPct) { this.commissionPct = commissionPct; } public Long getDepartmentId() { return departmentId; } public void setDepartmentId(Long departmentId) { this.departmentId = departmentId; } public String getEmail() { return email; } public void setEmail(String email) { this.email = email; } public Long getEmployeeId() { return employeeId; } public void setEmployeeId(Long employeeId) { this.employeeId = employeeId; } public String getFirstName() { return firstName; } public void setFirstName(String firstName) { this.firstName = firstName; } public Timestamp getHireDate() { return hireDate; } public void setHireDate(Timestamp hireDate) { this.hireDate = hireDate; } public String getJobId() { return jobId; } public void setJobId(String jobId) { this.jobId = jobId; } public String getLastName() { return lastName; } public void setLastName(String lastName) { this.lastName = lastName; } public String getPhoneNumber() { return phoneNumber; } public void setPhoneNumber(String phoneNumber) { this.phoneNumber = phoneNumber; } public Double getSalary() { return salary; } public void setSalary(Double salary) { this.salary = salary; } public Employee getEmployee() { return employee; } public void setEmployee(Employee employee) { this.employee = employee; } public List getEmployeeList() { return employeeList; } public void setEmployeeList(List employeeList) { this.employeeList = employeeList; } public Employee addEmployee(Employee employee) { getEmployeeList().add(employee); employee.setEmployee(this); return employee; } public Employee removeEmployee(Employee employee) { getEmployeeList().remove(employee); employee.setEmployee(null); return employee; } } JPA could be used in standalone applications and Java EE containers. In both worlds you normally create a Facade to retrieve or store the values of the Entities to or from the database. The Facade does this via an EntityManager which will be injected by the Java EE container. Here is sample Facade Session Bean for a Java EE container. package demo.proxy.ejb; import java.util.HashMap; import java.util.List; import javax.ejb.Local; import javax.ejb.Remote; import javax.ejb.Stateless; import javax.persistence.EntityManager; import javax.persistence.PersistenceContext; import javax.persistence.Query; import javax.interceptor.AroundInvoke; import javax.interceptor.InvocationContext; import oracle.jdbc.driver.OracleConnection; import org.eclipse.persistence.config.EntityManagerProperties; import org.eclipse.persistence.internal.jpa.EntityManagerImpl; @Stateless(name = "DataFacade", mappedName = "ProxyUser-TestEJB-DataFacade") @Remote @Local public class DataFacadeBean implements DataFacade, DataFacadeLocal { @PersistenceContext(unitName = "TestEJB") private EntityManager em; private String username; public Object queryByRange(String jpqlStmt, int firstResult, int maxResults) { // setSessionUser(); Query query = em.createQuery(jpqlStmt); if (firstResult 0) { query = query.setFirstResult(firstResult); } if (maxResults 0) { query = query.setMaxResults(maxResults); } return query.getResultList(); } public Employee persistEmployee(Employee employee) { // setSessionUser(); em.persist(employee); return employee; } public Employee mergeEmployee(Employee employee) { // setSessionUser(); return em.merge(employee); } public void removeEmployee(Employee employee) { // setSessionUser(); employee = em.find(Employee.class, employee.getEmployeeId()); em.remove(employee); } /** select o from Employee o */ public List getEmployeeFindAll() { Query q = em.createNamedQuery("Employee.findAll"); return q.getResultList(); } Putting Both Together To use Proxy Authentication with JPA and within a Java EE container you have to take care of the additional requirements: Use an OCI JDBC driver Provide the user name that connects through the proxy user Use an OCI JDBC driver To use the OCI JDBC driver you need to set up your JDBC data source file to use the correct JDBC URL. hr jdbc:oracle:oci8:@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1521))(CONNECT_DATA=(SID=XE))) oracle.jdbc.OracleDriver user app_user 62C32F70E98297522AD97E15439FAC0E SQL SELECT 1 FROM DUAL jdbc/hrDS Application Additionally you need to make sure that the version of the shared libraries of the OCI driver match the version of the JDBC driver in your Java EE container or Java application and are within your PATH (on Windows) or LD_LIBRARY_PATH (on most Unix-based systems). Installing the Oracle Database Instance Client software works perfectly. Provide the user name that connects through the proxy user This part needs some modification of your application software and session facade. Session Facade Changes In the Session Facade we must ensure that every call that goes through the EntityManager must be prepared correctly and uniquely assigned to this session. The second is really important, as the EntityManager works with a connection pool and can not guarantee that we set the proxy user on the connection that will be used for the database activities. To avoid changing every method call of the Session Facade we provide a method to set the username of the user that connects through the proxy user. This method needs to be called by the Facade client bfore doing anything else. public void setUsername(String name) { username = name; } Next we provide a means to instruct the TopLink EntityManager Delegate to use Oracle Proxy Authentication. (I love small helper methods to hide the nitty-gritty details and avoid repeating myself.) private void setSessionUser() { setSessionUser(username); } private void setSessionUser(String user) { if (user != null && !user.isEmpty()) { EntityManagerImpl emDelegate = ((EntityManagerImpl)em.getDelegate()); emDelegate.setProperty(EntityManagerProperties.ORACLE_PROXY_TYPE, OracleConnection.PROXYTYPE_USER_NAME); emDelegate.setProperty(OracleConnection.PROXY_USER_NAME, user); emDelegate.setProperty(EntityManagerProperties.EXCLUSIVE_CONNECTION_MODE, "Always"); } } The final step is use the EJB 3.0 AroundInvoke interceptor. This interceptor will be called around every method invocation. We therefore check whether the Facade methods will be called or not. If so, we set the user for proxy authentication and the normal method flow continues. @AroundInvoke public Object proxyInterceptor(InvocationContext invocationCtx) throws Exception { if (invocationCtx.getTarget() instanceof DataFacadeBean) { setSessionUser(); } return invocationCtx.proceed(); } Benefits Using Oracle Proxy Authentification has a number of additional benefits appart from implementing the role model of your application: Fine grained access control for temporary users of the account, without compromising the original password. Enabling database auditing and logging. Better identification of performance bottlenecks. References Effective Oracle Database 10g Security by Design, David Knox TopLink Developer's Guide, Chapter 98

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  • Un balance del XXI Congreso de la Comunidad de Usuarios de Oracle

    - by Fabian Gradolph
    La XXI edición del Congreso de CUORE (Comunidad de Usuarios de Oracle) se clausuró el miércoles pasado tras dos intensos días de conferencias, talleres, reuniones y mesas redondas. Los más de 600 asistentes son una buena muestra del gran interés que despiertan las propuestas tecnológicas de Oracle entre nuestros clientes. Big Data y el sector utilities fueron dos de los grandes protagonistas del Congreso. El evento fue inaugurado por Félix del Barrio (en la segunda foto por la izquierda), director general de Oracle en España. Una buena parte del evento, la mañana del martes, estuvo dedicada a Big Data. Con Andrew Sutherland, Vicepresidente Senior de Tecnología de Oracle en EMEA, haciendo la presentación principal, para dar paso después a sesiones específicas sobre las tecnologías necesarias en las diferentes fases de los proyectos Big Data (obtener los datos, organizarlos, analizarlos y, finalmente, tomar las decisiones de negocio correspondientes). No nos vamos a entretener explicando qué es Big Data, un tema que ya hemos tratado previamente en este blog (aquí y aquí), pero sí hay que llamar la atención sobre un tema que Andrew Sutherland puso sobre la mesa en una reunión con periodistas: los proyectos relacionados con los Big Data tienen sentido pleno si nos sirven para modificar procesos y modelos de negocio, de forma que incrementemos la eficacia de la organización. Si nuestra organización está basada en procesos rígidos e inmutables (lo que tiene que ver esencialmente con el tipo de aplicaciones que estén implementadas), el aprovechamiento de los Big Data será limitado. En otras palabras, Big Data es un impulsor del cambio en las organizaciones. Normal 0 21 false false false ES X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Los retos a los que se enfrenta un sector como el energético ocuparon el segundo día del Congreso. Las tendencias de la industria como las Redes Inteligentes, el Smart Metering, la entrada de nuevos actores y distribuidores en el mercado, la atomización de las operadoras y las inversiones congeladas son el panorama que se dibuja para las compañías del sector utilities . Además de los grandes eventos (Big Data y Oracle Utilities Day), las dos jornadas del Congreso sirvieron para que aquellos partners de Oracle que lo desearan recibieran la certificación gratuita de sus profesionales en diversas jornadas de examen. Adicionalmente, se desarrollaron sesiones paralelas sobre tecnologías y visiones estratégicas, demostraciones de producto y casos de éxito. En resumen, el balance del XXI Congreso de CUORE es muy positivo para Oracle, para nuestros clientes y para nuestros partners. Os esperamos a todos el próximo año.

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  • Free Webinar on Improving Your Customer Experience with Integrated Channels

    - by divya.malik
    Join Oracle's Regional VP of CRM On Demand- Justin Shriber, Selling Power Magazine's CEO, Gerhard Gschwandtner and IDC Research's Gerrard Murray in an interesting discussion on how to "Integrate Sales Channels to Maximize Revenue & Improve the Customer Experience". You will learn how to: - Build a unified revenue pipeline to shorten sales cycles - Deliver a personalized customer experience and maximize up-sell opportunities - Align sales across all interaction, including online, in person, and via mobile devices - Improve the quality of each and every customer interaction Don't miss the opportunity and register now

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