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• Week in Geek: US Govt E-card Scam Siphons Confidential Data Edition

  - by Asian Angel

  This week we learned how to “back up photos to Flickr, automate repetitive tasks, & normalize MP3 volume”, enable “stereo mix” in Windows 7 to record audio, create custom papercraft toys, read up on three alternatives to Apple’s flaky iOS alarm clock, decorated our desktops & app docks with Google icon packs, and more. Photo by alexschlegel. Random Geek Links It has been a busy week on the security & malware fronts and we have a roundup of the latest news to help keep you updated. Photo by TopTechWriter.US. US govt e-card scam hits confidential data A fake U.S. government Christmas e-card has managed to siphon off gigabytes of sensitive data from a number of law enforcement and military staff who work on cybersecurity matters, many of whom are involved in computer crime investigations. Security tool uncovers multiple bugs in every browser Michal Zalewski reports that he discovered the vulnerability in Internet Explorer a while ago using his cross_fuzz fuzzing tool and reported it to Microsoft in July 2010. Zalewski also used cross_fuzz to discover bugs in other browsers, which he also reported to the relevant organisations. Microsoft to fix Windows holes, but not ones in IE Microsoft said that it will release two security bulletins next week fixing three holes in Windows, but it is still investigating or working on fixing holes in Internet Explorer that have been reportedly exploited in attacks. Microsoft warns of Windows flaw affecting image rendering Microsoft has warned of a Windows vulnerability that could allow an attacker to take control of a computer if the user is logged on with administrative rights. Windows 7 Not Affected by Critical 0-Day in the Windows Graphics Rendering Engine While confirming that details on a Critical zero-day vulnerability have made their way into the wild, Microsoft noted that customers running the latest iteration of Windows client and server platforms are not exposed to any risks. Microsoft warns of Office-related malware Microsoft’s Malware Protection Center issued a warning this week that it has spotted malicious code on the Internet that can take advantage of a flaw in Word and infect computers after a user does nothing more than read an e-mail. *Refers to a flaw that was addressed in the November security patch releases. Make sure you have all of the latest security updates installed. Unpatched hole in ImgBurn disk burning application According to security specialist Secunia, a highly critical vulnerability in ImgBurn, a lightweight disk burning application, can be used to remotely compromise a user’s system. Hole in VLC Media Player Virtual Security Research (VSR) has identified a vulnerability in VLC Media Player. In versions up to and including 1.1.5 of the VLC Media Player. Flash Player sandbox can be bypassed Flash applications run locally can read local files and send them to an online server – something which the sandbox is supposed to prevent. Chinese auction site touts hacked iTunes accounts Tens of thousands of reportedly hacked iTunes accounts have been found on Chinese auction site Taobao, but the company claims it is unable to take action unless there are direct complaints. What happened in the recent Hotmail outage Mike Schackwitz explains the cause of the recent Hotmail outage. DOJ sends order to Twitter for Wikileaks-related account info The U.S. Justice Department has obtained a court order directing Twitter to turn over information about the accounts of activists with ties to Wikileaks, including an Icelandic politician, a legendary Dutch hacker, and a U.S. computer programmer. Google gets court to block Microsoft Interior Department e-mail win The U.S. Federal Claims Court has temporarily blocked Microsoft from proceeding with the $49.3 million, five-year DOI contract that it won this past November. Google Apps customers get email lockdown Companies and organisations using Google Apps are now able to restrict the email access of selected users. LibreOffice Is the Default Office Suite for Ubuntu 11.04 Matthias Klose has announced some details regarding the replacement of the old OpenOffice.org 3.2.1 packages with the new LibreOffice 3.3 ones, starting with the upcoming Ubuntu 11.04 (Natty Narwhal) Alpha 2 release. Sysadmin Geek Tips Photo by Filomena Scalise. How to Setup Software RAID for a Simple File Server on Ubuntu Do you need a file server that is cheap and easy to setup, “rock solid” reliable, and has Email Alerting? This tutorial shows you how to use Ubuntu, software RAID, and SaMBa to accomplish just that. How to Control the Order of Startup Programs in Windows While you can specify the applications you want to launch when Windows starts, the ability to control the order in which they start is not available. However, there are a couple of ways you can easily overcome this limitation and control the startup order of applications. Random TinyHacker Links Using Opera Unite to Send Large Files A tutorial on using Opera Unite to easily send huge files from your computer. WorkFlowy is a Useful To-do List Tool A cool to-do list tool that lets you integrate multiple tasks in one single list easily. Playing Flash Videos on iOS Devices Yes, you can play flash videos on jailbroken iPhones. Here’s a tutorial. Clear Safari History and Cookies On iPhone A tutorial on clearing your browser history on iPhone and other iOS devices. Monitor Your Internet Usage Here’s a cool, cross-platform tool to monitor your internet bandwidth. Super User Questions See what the community had to say on these popular questions from Super User this week. Why is my upload speed much less than my download speed? Where should I find drivers for my laptop if it didn’t come with a driver disk? OEM Office 2010 without media – how to reinstall? Is there a point to using theft tracking software like Prey on my laptop, if you have login security? Moving an “all-in-one” PC when turned on/off How-To Geek Weekly Article Recap Get caught up on your HTG reading with our hottest articles from this past week. How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk How To Boot 10 Different Live CDs From 1 USB Flash Drive What is Camera Raw, and Why Would a Professional Prefer it to JPG? Did You Know Facebook Has Built-In Shortcut Keys? The How-To Geek Guide to Audio Editing: The Basics One Year Ago on How-To Geek Enjoy looking through our latest gathering of retro article goodness. Learning Windows 7: Create a Homegroup & Join a New Computer To It How To Disconnect a Machine from a Homegroup Use Remote Desktop To Access Other Computers On a Small Office or Home Network How To Share Files and Printers Between Windows 7 and Vista Allow Users To Run Only Specified Programs in Windows 7 The Geek Note That is all we have for you this week and we hope your first week back at work or school has gone very well now that the holidays are over. Know a great tip? Send it in to us at [email protected]. Photo by Pamela Machado. Latest Features How-To Geek ETC HTG Projects: How to Create Your Own Custom Papercraft Toy How to Combine Rescue Disks to Create the Ultimate Windows Repair Disk What is Camera Raw, and Why Would a Professional Prefer it to JPG? The How-To Geek Guide to Audio Editing: The Basics How To Boot 10 Different Live CDs From 1 USB Flash Drive The 20 Best How-To Geek Linux Articles of 2010 Arctic Theme for Windows 7 Gives Your Desktop an Icy Touch Install LibreOffice via PPA and Receive Auto-Updates in Ubuntu Creative Portraits Peek Inside the Guts of Modern Electronics Scenic Winter Lane Wallpaper to Create a Relaxing Mood Access Your Web Apps Directly Using the Context Menu in Chrome The Deep – Awesome Use of Metal Objects as Deep Sea Creatures [Video]

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• C# 4: The Curious ConcurrentDictionary

  - by James Michael Hare

  In my previous post (here) I did a comparison of the new ConcurrentQueue versus the old standard of a System.Collections.Generic Queue with simple locking.  The results were exactly what I would have hoped, that the ConcurrentQueue was faster with multi-threading for most all situations.  In addition, concurrent collections have the added benefit that you can enumerate them even if they're being modified. So I set out to see what the improvements would be for the ConcurrentDictionary, would it have the same performance benefits as the ConcurrentQueue did?  Well, after running some tests and multiple tweaks and tunes, I have good and bad news. But first, let's look at the tests.  Obviously there's many things we can do with a dictionary.  One of the most notable uses, of course, in a multi-threaded environment is for a small, local in-memory cache.  So I set about to do a very simple simulation of a cache where I would create a test class that I'll just call an Accessor.  This accessor will attempt to look up a key in the dictionary, and if the key exists, it stops (i.e. a cache "hit").  However, if the lookup fails, it will then try to add the key and value to the dictionary (i.e. a cache "miss").  So here's the Accessor that will run the tests: 1: internal class Accessor 2: { 3: public int Hits { get; set; } 4: public int Misses { get; set; } 5: public Func<int, string> GetDelegate { get; set; } 6: public Action<int, string> AddDelegate { get; set; } 7: public int Iterations { get; set; } 8: public int MaxRange { get; set; } 9: public int Seed { get; set; } 10:  11: public void Access() 12: { 13: var randomGenerator = new Random(Seed); 14:  15: for (int i=0; i<Iterations; i++) 16: { 17: // give a wide spread so will have some duplicates and some unique 18: var target = randomGenerator.Next(1, MaxRange); 19:  20: // attempt to grab the item from the cache 21: var result = GetDelegate(target); 22:  23: // if the item doesn't exist, add it 24: if(result == null) 25: { 26: AddDelegate(target, target.ToString()); 27: Misses++; 28: } 29: else 30: { 31: Hits++; 32: } 33: } 34: } 35: } Note that so I could test different implementations, I defined a GetDelegate and AddDelegate that will call the appropriate dictionary methods to add or retrieve items in the cache using various techniques. So let's examine the three techniques I decided to test: Dictionary with mutex - Just your standard generic Dictionary with a simple lock construct on an internal object. Dictionary with ReaderWriterLockSlim - Same Dictionary, but now using a lock designed to let multiple readers access simultaneously and then locked when a writer needs access. ConcurrentDictionary - The new ConcurrentDictionary from System.Collections.Concurrent that is supposed to be optimized to allow multiple threads to access safely. So the approach to each of these is also fairly straight-forward.  Let's look at the GetDelegate and AddDelegate implementations for the Dictionary with mutex lock: 1: var addDelegate = (key,val) => 2: { 3: lock (_mutex) 4: { 5: _dictionary[key] = val; 6: } 7: }; 8: var getDelegate = (key) => 9: { 10: lock (_mutex) 11: { 12: string val; 13: return _dictionary.TryGetValue(key, out val) ? val : null; 14: } 15: }; Nothing new or fancy here, just your basic lock on a private object and then query/insert into the Dictionary. Now, for the Dictionary with ReadWriteLockSlim it's a little more complex: 1: var addDelegate = (key,val) => 2: { 3: _readerWriterLock.EnterWriteLock(); 4: _dictionary[key] = val; 5: _readerWriterLock.ExitWriteLock(); 6: }; 7: var getDelegate = (key) => 8: { 9: string val; 10: _readerWriterLock.EnterReadLock(); 11: if(!_dictionary.TryGetValue(key, out val)) 12: { 13: val = null; 14: } 15: _readerWriterLock.ExitReadLock(); 16: return val; 17: }; And finally, the ConcurrentDictionary, which since it does all it's own concurrency control, is remarkably elegant and simple: 1: var addDelegate = (key,val) => 2: { 3: _concurrentDictionary[key] = val; 4: }; 5: var getDelegate = (key) => 6: { 7: string s; 8: return _concurrentDictionary.TryGetValue(key, out s) ? s : null; 9: };                    Then, I set up a test harness that would simply ask the user for the number of concurrent Accessors to attempt to Access the cache (as specified in Accessor.Access() above) and then let them fly and see how long it took them all to complete.  Each of these tests was run with 10,000,000 cache accesses divided among the available Accessor instances.  All times are in milliseconds. 1: Dictionary with Mutex Locking 2: --------------------------------------------------- 3: Accessors Mostly Misses Mostly Hits 4: 1 7916 3285 5: 10 8293 3481 6: 100 8799 3532 7: 1000 8815 3584 8:  9:  10: Dictionary with ReaderWriterLockSlim Locking 11: --------------------------------------------------- 12: Accessors Mostly Misses Mostly Hits 13: 1 8445 3624 14: 10 11002 4119 15: 100 11076 3992 16: 1000 14794 4861 17:  18:  19: Concurrent Dictionary 20: --------------------------------------------------- 21: Accessors Mostly Misses Mostly Hits 22: 1 17443 3726 23: 10 14181 1897 24: 100 15141 1994 25: 1000 17209 2128 The first test I did across the board is the Mostly Misses category.  The mostly misses (more adds because data requested was not in the dictionary) shows an interesting trend.  In both cases the Dictionary with the simple mutex lock is much faster, and the ConcurrentDictionary is the slowest solution.  But this got me thinking, and a little research seemed to confirm it, maybe the ConcurrentDictionary is more optimized to concurrent "gets" than "adds".  So since the ratio of misses to hits were 2 to 1, I decided to reverse that and see the results. So I tweaked the data so that the number of keys were much smaller than the number of iterations to give me about a 2 to 1 ration of hits to misses (twice as likely to already find the item in the cache than to need to add it).  And yes, indeed here we see that the ConcurrentDictionary is indeed faster than the standard Dictionary here.  I have a strong feeling that as the ration of hits-to-misses gets higher and higher these number gets even better as well.  This makes sense since the ConcurrentDictionary is read-optimized. Also note that I tried the tests with capacity and concurrency hints on the ConcurrentDictionary but saw very little improvement, I think this is largely because on the 10,000,000 hit test it quickly ramped up to the correct capacity and concurrency and thus the impact was limited to the first few milliseconds of the run. So what does this tell us?  Well, as in all things, ConcurrentDictionary is not a panacea.  It won't solve all your woes and it shouldn't be the only Dictionary you ever use.  So when should we use each? Use System.Collections.Generic.Dictionary when: You need a single-threaded Dictionary (no locking needed). You need a multi-threaded Dictionary that is loaded only once at creation and never modified (no locking needed). You need a multi-threaded Dictionary to store items where writes are far more prevalent than reads (locking needed). And use System.Collections.Concurrent.ConcurrentDictionary when: You need a multi-threaded Dictionary where the writes are far more prevalent than reads. You need to be able to iterate over the collection without locking it even if its being modified. Both Dictionaries have their strong suits, I have a feeling this is just one where you need to know from design what you hope to use it for and make your decision based on that criteria.

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• Conversation as User Assistance

  - by ultan o'broin

  Applications User Experience members (Erika Web, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Anne Gentle (left) with Applications User Experience Senior Director Laurie Pattison In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help The Microsoft Development Network Community Center ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes reach out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• Issue 15: The Benefits of Oracle Exastack

  - by rituchhibber

       SOLUTIONS FOCUS The Benefits of Oracle Exastack Paul ThompsonDirector, Alliances and Solutions Partner ProgramsOracle EMEA Alliances & Channels RESOURCES -- Oracle PartnerNetwork (OPN) Oracle Exastack Program Oracle Exastack Ready Oracle Exastack Optimized Oracle Exastack Labs and Enablement Resources Oracle Exastack Labs Video Tour SUBSCRIBE FEEDBACK PREVIOUS ISSUES Exastack is a revolutionary programme supporting Oracle independent software vendor partners across the entire Oracle technology stack. Oracle's core strategy is to engineer software and hardware together, and our ISV strategy is the same. At Oracle we design engineered systems that are pre-integrated to reduce the cost and complexity of IT infrastructures while increasing productivity and performance. Oracle innovates and optimises performance at every layer of the stack to simplify business operations, drive down costs and accelerate business innovation. Our engineered systems are optimised to achieve enterprise performance levels that are unmatched in the industry. Faster time to production is achieved by implementing pre-engineered and pre-assembled hardware and software bundles. Our strategy of delivering a single-vendor stack simplifies and reduces costs associated with purchasing, deploying, and supporting IT environments for our customers and partners. In parallel to this core engineered systems strategy, the Oracle Exastack Program enables our Oracle ISV partners to leverage a scalable, integrated infrastructure that delivers their applications tuned, tested and optimised for high-performance. Specifically, the Oracle Exastack Program helps ISVs run their solutions on the Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4 - integrated systems products in which the software and hardware are engineered to work together. These products provide OPN members with a lower cost and high performance infrastructure for database and application workloads across on-premise and cloud based environments. Ready and Optimized Oracle Partners can now leverage our new Oracle Exastack Program to become Oracle Exastack Ready and Oracle Exastack Optimized. Partners can achieve Oracle Exastack Ready status through their support for Oracle Solaris, Oracle Linux, Oracle VM, Oracle Database, Oracle WebLogic Server, Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. By doing this, partners can demonstrate to their customers that their applications are available on the latest major releases of these products. The Oracle Exastack Ready programme helps customers readily differentiate Oracle partners from lesser software developers, and identify applications that support Oracle engineered systems. Achieving Oracle Exastack Optimized status demonstrates that an OPN member has proven itself against goals for performance and scalability on Oracle integrated systems. This status enables end customers to readily identify Oracle partners that have tested and tuned their solutions for optimum performance on an Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, and Oracle SPARC SuperCluster T4-4. These ISVs can display the Oracle Exadata Optimized, Oracle Exalogic Optimized or Oracle SPARC SuperCluster Optimized logos on websites and on all their collateral to show that they have tested and tuned their application for optimum performance. Deliver higher value to customers Oracle's investment in engineered systems enables ISV partners to deliver higher value to customer business processes. New innovations are enabled through extreme performance unachievable through traditional best-of-breed multi-vendor server/software approaches. Core product requirements can be launched faster, enabling ISVs to focus research and development investment on core competencies in order to bring value to market as quickly as possible. Through Exastack, partners no longer have to worry about the underlying product stack, which allows greater focus on the development of intellectual property above the stack. Partners are not burdened by platform issues and can concentrate simply on furthering their applications. The advantage to end customers is that partners can focus all efforts on business functionality, rather than bullet-proofing underlying technologies, and so will inevitably deliver application updates faster. Exastack provides ISVs with a number of flexible deployment options, such as on-premise or Cloud, while maintaining one single code base for applications regardless of customer deployment preference. Customers buying their solutions from Exastack ISVs can therefore be confident in deploying on their own networks, on private clouds or into a public cloud. The underlying platform will support all conceivable deployments, enabling a focus on the ISV's application itself that wouldn't be possible with other vendor partners. It stands to reason that Exastack accelerates time to value as well as lowering implementation costs all round. There is a big competitive advantage in partners being able to offer customers an optimised, pre-configured solution rather than an assortment of components and a suggested fit. Once a customer has decided to buy an Oracle Exastack Ready or Optimized partner solution, it will be up and running without any need for the customer to conduct testing of its own. Operational costs and complexity are also reduced, thanks to streamlined customer support through standardised configurations and pro-active monitoring. 'Engineered to Work Together' is a significant statement of Oracle strategy. It guarantees smoother deployment of a single vendor solution, clear ownership with no finger-pointing and the peace of mind of the Oracle Support Centre underpinning the entire product stack. Next steps Every OPN member with packaged applications must seriously consider taking steps to become Exastack Ready, or Exastack Optimized at the first opportunity. That first step down the track is to talk to an expert on the OPN Portal, at the Oracle Partner Business Center or to discuss the next steps with the closest Oracle account manager. Oracle Exastack lab environments and other technical enablement resources are available for OPN members wishing to further their knowledge of Oracle Exastack and qualify their applications for Oracle Exastack Optimized. New Boot Camps and Guided Learning Paths (GLPs), tailored specifically for ISVs, are available for Oracle Exadata Database Machine, Oracle Exalogic Elastic Cloud, Oracle Linux, Oracle Solaris, Oracle Database, and Oracle WebLogic Server. More information about these GLPs and Boot Camps (including delivery dates and locations) are posted on the OPN Competency Center and corresponding OPN Knowledge Zones. Learn more about Oracle Exastack labs and ISV specific enablement resources. "Oracle Specialized partners are of course front-and-centre, with potential customers clearly directed to those partners and to Exadata Ready partners as a matter of priority." --More OpenWorld 2011 highlights for Oracle partners and customers Oracle Application Testing Suite 9.3 application testing solution for Web, SOA and Oracle Applications Oracle Application Express Release 4.1 improving the development of database-centric Web 2.0 applications and reports Oracle Unified Directory 11g helping customers manage the critical identity information that drives their business applications Oracle SOA Suite for healthcare integration Oracle Enterprise Pack for Eclipse 11g demonstrating continued commitment to the developer and open source communities Oracle Coherence 3.7.1, the latest release of the industry's leading distributed in-memory data grid Oracle Process Accelerators helping to simplify and accelerate time-to-value for customers' business process management initiatives Oracle's JD Edwards EnterpriseOne on the iPad meeting the increasingly mobile demands of today's workforces Oracle CRM On Demand Release 19 Innovation Pack introducing industry-leading hosted call centre and enterprise-marketing capabilities designed to drive further revenue and productivity while reducing costs and improving the customer experience Oracle's Primavera Portfolio Management 9 for businesses delivering on project portfolio goals with increased versatility, transparency and accuracy Oracle's PeopleSoft Human Capital Management (HCM) 9.1 On Demand Standard Edition helping customers manage their long-term investment in enterprise-wide business applications New versions of Oracle FLEXCUBE Universal Banking and Oracle FLEXCUBE Investor Servicing for Financial Institutions, as well as Oracle Financial Services Enterprise Case Management, Oracle Financial Services Pricing Management, Oracle Financial Management Analytics and Oracle Tax Analytics Oracle Utilities Network Management System 1.11 offering new modelling and analysis features to improve distribution-grid management for electric utilities Oracle Communications Network Charging and Control 4.4 helping communications service providers (CSPs) offer their customers more flexible charging options Plus many, many more technology announcements, enhancements, momentum news and community updates -- Oracle OpenWorld 2012 A date has already been set for Oracle OpenWorld 2012. Held once again in San Francisco, exhibitors, partners, customers and Oracle people will gather from 30 September until 4 November to meet, network and learn together with the rest of the global Oracle community. Register now for Oracle OpenWorld 2012 and save $$$! We'll reward your early planning for Oracle OpenWorld 2012 with reduced rates. Super Saver deals are now available! -- Back to the welcome page

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• SQL Server 2008 R2 Reporting Services - The Word is But a Stage (T-SQL Tuesday #006)

  - by smisner

  Host Michael Coles (blog|twitter) has selected LOB data as the topic for this month's T-SQL Tuesday, so I'll take this opportunity to post an overview of reporting with spatial data types. As part of my work with SQL Server 2008 R2 Reporting Services, I've been exploring the use of spatial data types in the new map data region. You can create a map using any of the following data sources: Map Gallery - a set of Shapefiles for the United States only that ships with Reporting Services ESRI Shapefile - a .shp file conforming to the Environmental Systems Research Institute, Inc. (ESRI) shapefile spatial data format SQL Server spatial data - a query that includes SQLGeography or SQLGeometry data types Rob Farley (blog|twitter) points out today in his T-SQL Tuesday post that using the SQL geography field is a preferable alternative to ESRI shapefiles for storing spatial data in SQL Server. So how do you get spatial data? If you don't already have a GIS application in-house, you can find a variety of sources. Here are a few to get you started: US Census Bureau Website, http://www.census.gov/geo/www/tiger/ Global Administrative Areas Spatial Database, http://biogeo.berkeley.edu/gadm/ Digital Chart of the World Data Server, http://www.maproom.psu.edu/dcw/ In a recent post by Pinal Dave (blog|twitter), you can find a link to free shapefiles for download and a tutorial for using Shape2SQL, a free tool to convert shapefiles into SQL Server data. In my post today, I'll show you how to use combine spatial data that describes boundaries with spatial data in AdventureWorks2008R2 that identifies stores locations to embed a map in a report. Preparing the spatial data First, I downloaded Shapefile data for the administrative boundaries in France and unzipped the data to a local folder. Then I used Shape2SQL to upload the data into a SQL Server database called Spatial. I'm not sure of the reason why, but I had to uncheck the option to create a spatial index to upload the data. Otherwise, the upload appeared to run successfully, but no table appeared in my database. The zip file that I downloaded contained three files, but I didn't know what was in them until I used Shape2SQL to upload the data into tables. Then I found that FRA_adm0 contains spatial data for the country of France, FRA_adm1 contains spatial data for each region, and FRA_adm2 contains spatial data for each department (a subdivision of region). Next I prepared my SQL query containing sales data for fictional stores selling Adventure Works products in France. The Person.Address table in the AdventureWorks2008R2 database (which you can download from Codeplex) contains a SpatialLocation column which I joined - along with several other tables - to the Sales.Customer and Sales.Store tables. I'll be able to superimpose this data on a map to see where these stores are located. I included the SQL script for this query (as well as the spatial data for France) in the downloadable project that I created for this post. Step 1: Using the Map Wizard to Create a Map of France You can build a map without using the wizard, but I find it's rather useful in this case. Whether you use Business Intelligence Development Studio (BIDS) or Report Builder 3.0, the map wizard is the same. I used BIDS so that I could create a project that includes all the files related to this post. To get started, I added an empty report template to the project and named it France Stores. Then I opened the Toolbox window and dragged the Map item to the report body which starts the wizard. Here are the steps to perform to create a map of France: On the Choose a source of spatial data page of the wizard, select SQL Server spatial query, and click Next. On the Choose a dataset with SQL Server spatial data page, select Add a new dataset with SQL Server spatial data. On the Choose a connection to a SQL Server spatial data source page, select New. In the Data Source Properties dialog box, on the General page, add a connecton string like this (changing your server name if necessary): Data Source=(local);Initial Catalog=Spatial Click OK and then click Next. On the Design a query page, add a query for the country shape, like this: select * from fra_adm1 Click Next. The map wizard reads the spatial data and renders it for you on the Choose spatial data and map view options page, as shown below. You have the option to add a Bing Maps layer which shows surrounding countries. Depending on the type of Bing Maps layer that you choose to add (from Road, Aerial, or Hybrid) and the zoom percentage you select, you can view city names and roads and various boundaries. To keep from cluttering my map, I'm going to omit the Bing Maps layer in this example, but I do recommend that you experiment with this feature. It's a nice integration feature. Use the + or - button to rexize the map as needed. (I used the + button to increase the size of the map until its edges were just inside the boundaries of the visible map area (which is called the viewport). You can eliminate the color scale and distance scale boxes that appear in the map area later. Select the Embed map data in this report for faster rendering. The spatial data won't be changing, so there's no need to leave it in the database. However, it does increase the size of the RDL. Click Next. On the Choose map visualization page, select Basic Map. We'll add data for visualization later. For now, we have just the outline of France to serve as the foundation layer for our map. Click Next, and then click Finish. Now click the color scale box in the lower left corner of the map, and press the Delete key to remove it. Then repeat to remove the distance scale box in the lower right corner of the map. Step 2: Add a Map Layer to an Existing Map The map data region allows you to add multiple layers. Each layer is associated with a different data set. Thus far, we have the spatial data that defines the regional boundaries in the first map layer. Now I'll add in another layer for the store locations by following these steps: If the Map Layers windows is not visible, click the report body, and then click twice anywhere on the map data region to display it. Click on the New Layer Wizard button in the Map layers window. And then we start over again with the process by choosing a spatial data source. Select SQL Server spatial query, and click Next. Select Add a new dataset with SQL Server spatial data, and click Next. Click New, add a connection string to the AdventureWorks2008R2 database, and click Next. Add a query with spatial data (like the one I included in the downloadable project), and click Next. The location data now appears as another layer on top of the regional map created earlier. Use the + button to resize the map again to fill as much of the viewport as possible without cutting off edges of the map. You might need to drag the map within the viewport to center it properly. Select Embed map data in this report, and click Next. On the Choose map visualization page, select Basic Marker Map, and click Next. On the Choose color theme and data visualization page, in the Marker drop-down list, change the marker to diamond. There's no particular reason for a diamond; I think it stands out a little better than a circle on this map. Clear the Single color map checkbox as another way to distinguish the markers from the map. You can of course create an analytical map instead, which would change the size and/or color of the markers according to criteria that you specify, such as sales volume of each store, but I'll save that exploration for another post on another day. Click Finish and then click Preview to see the rendered report. Et voilà...c'est fini. Yes, it's a very simple map at this point, but there are many other things you can do to enhance the map. I'll create a series of posts to explore the possibilities. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Who IS Brian Solis?

  - by Michael Snow

  Q: Brian, Welcome to the WebCenter Blog. Can you tell our readers your current role and what career path brought you here? A: I’m proudly serving as a principal analyst at Altimeter Group, a research based advisory firm in Silicon Valley. My career path, well, let’s just say it’s a long and winding road. As a kid, I was fascinated with technology. I learned programming at an early age and found myself naturally drawn to all things tech. I started my career as a database programmer at a technology marketing agency in Southern California. When I saw the chance to work with tech companies and help them better market their capabilities to businesses and consumers, I switched focus from programming to marketing and advertising. As technologist, my approach to marketing was different. I didn’t believe in hype, fluff or buzz words. I believed in translating features into benefits and specifications and capabilities into solutions for real world problems and opportunities. In the mid 90’s I experimented with direct to consumer/customer engagement in dedicated technology forums and boards. I quickly realized that the entire approach to do so would need to change. Therefore, I learned and developed new methods for a more social and informed way of engaging people in ways that helped them, marketed the company, and also tied to tangible benefits for the company. This work would lead me to start an agency in 1999 dedicated to interactive marketing. As I continued to experiment with interactive platforms, I developed interesting methods for converting one-to-many forms of media into one-to-one-to-many programs. I ran that company until joining Altimeter Group. Along the way, in the early 2000s, I realized that everything was changing and that there were others like me finding success in what would become a more social form of media. I dedicated a significant amount of my time to sharing everything that I learned in the form of articles, blogs, and eventually books. My mission became to share my experience with anyone who’d listen. It would later become much bigger than marketing, this would lead to a decade of work, that still continues, in business transformation. Then and now, I find myself always assuming the role of a student. Q: As an industry analyst & technology change evangelist, what are you primarily focused on these days? A: As a digital analyst, I study how disruptive technology impacts business. As an aspiring social scientist, I study how technology affects human behavior. I explore both horizons professionally and personally to better understand the future of popular culture and also the opportunities that exist for organizations to improve relationships and experiences with customers and the people that are important to them. Q: People cite that the line between work and life is getting more and more blurred. Do you see your personal life influencing your professional work? A: The line between work and life isn’t blurred it’s been overtly crossed and erased. We live in an always on society. The digital lifestyle keeps us connected to one another it keeps us connected all the time. Whether your sending or checking email, trying to catch up, or simply trying to get ahead, people are spending the equivalent of an extra day at work in the time they spend out of work…working. That’s absurd. It’s a matter of survival. It’s also a matter of unintended, subconscious self-causation. We brought this on ourselves and continue to do so. Think about your day. You’re in meetings for the better part of each day. You probably spend evenings and weekends catching up on email and actually doing the work you couldn’t get to during the day. And, your co-workers and executives are doing the same thing. So if you try to slow down, you find yourself at a disadvantage as you’re willfully pulling yourself out of an unfortunate culture of whenever wherever business dynamics. If you’re unresponsive or unreachable, someone within your organization or on your team is accessible. Over time, this could contribute to unfavorable impressions. I choose to steer my life balance in ways that complement one another. But, I don’t pretend to have this figured out by any means. In fact, I find myself swimming upstream like those around me. It’s essentially a competition for relevance and at some point I’ll learn how to earn attention and relevance while redrawing the line between work and life. Q: How can people keep up with what you’re working on? A: The easy answer is that people can keep up with me at briansolis.com. But, I also try to reach people where their attention is focused. Whether it’s Facebook (facebook.com/briansolis), Twitter (@briansolis), Google+ (+briansolis), Youtube (briansolis.tv) or through books and conferences, people can usually find me in a place of their choosing. Q: Recently, you’ve been working with us here at Oracle on something exciting coming up later this week. What’s on the horizon? A: I spent some time with the Oracle team reviewing the idea of Digital Darwinism and how technology and society are evolving faster than many organizations can adapt. Digital Darwinism: How Brands Can Survive the Rapid Evolution of Society and Technology Thursday, December 13, 2012, 10 a.m. PT / 1 p.m. ET Q: You’ve been very actively pursued for media interviews and conference and company speaking engagements – anything you’d like to share to give us a sneak peak of what to expect on Thursday’s webcast? A: We’re inviting guests to join us online as we dive into the future of business and how the convergence of technology and connected consumerism would ultimately impact how business is done. It’ll be an exciting and revealing conversation that explores just how much everything is changing. We’ll also review the importance of adapting to emergent trends and how to compete for the future. It’s important to recognize that change is not happening to us, it’s happening because of us. We are part of the revolution and therefore we need to help organizations adapt from the inside out. Watch the Entire Oracle Social Business Thought Leaders Webcast Series On-Demand and Stay Tuned for More to Come in 2013!

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• B2B and B2C Commerce are alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester’s first Commerce Wave focused on B2B, released earlier this month. The reports validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: search & navigation, promotions, cross-channel commerce and mobile: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). This momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management.  Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery.  We would like to expand on each of these 3 areas: As Forrester highlights, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.   On the topic of web content management, we were pleased to see Forrester recognize Oracle’s unique functional capabilities in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one.  So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we’ll address in an exciting new release in the coming months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP.  To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: - 2013 B2B Commerce Trends Report - B2B Commerce Whitepaper: Consumerization, Complexity, Change - B2B Commerce Webcast: What Industry Trend Setters Do Right - Internet Retailer, Web Drives Sales for B2B Companies - Internet Retailer, The Web Means Business: B2B Companies Beef Up Their Websites, borrowing from b2c retailers and breaking new ground - Internet Retailer, B2B e-Commerce is poised for growth ----------THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT 

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• So, how is the Oracle HCM Cloud User Experience? In a word, smokin’!

  - by Edith Mireles-Oracle

  By Misha Vaughan, Oracle Applications User Experience Oracle unveiled its game-changing cloud user experience strategy at Oracle OpenWorld 2013 (remember that?) with a new simplified user interface (UI) paradigm.  The Oracle HCM cloud user experience is about light-weight interaction, tailored to the task you are trying to accomplish, on the device you are comfortable working with. A key theme for the Oracle user experience is being able to move from smartphone to tablet to desktop, with all of your data in the cloud. The Oracle HCM Cloud user experience provides designs for better productivity, no matter when and how your employees need to work. Release 8  Oracle recently demonstrated how fast it is moving development forward for our cloud applications, with the availability of release 8.  In release 8, users will see expanded simplicity in the HCM cloud user experience, such as filling out a time card and succession planning. Oracle has also expanded its mobile capabilities with task flows for payslips, managing absences, and advanced analytics. In addition, users will see expanded extensibility with the new structures editor for simplified pages, and the with the user interface text editor, which allows you to update language throughout the UI from one place. If you don’t like calling people who work for you “employees,” you can use this tool to create a term that is suited to your business.  Take a look yourself at what’s available now. What are people saying?Debra Lilley (@debralilley), an Oracle ACE Director who has a long history with Oracle Applications, recently gave her perspective on release 8: “Having had the privilege of seeing a preview of release 8, I am again impressed with the enhancements around simplified UI. Even more so, at a user group event in London this week, an existing Cloud HCM customer speaking publically about his implementation said he was very excited about release 8 as the absence functionality was so superior and simple to use.”  In an interview with Lilley for a blog post by Dennis Howlett  (@dahowlett), we probably couldn’t have asked for a more even-handed look at the Oracle Applications Cloud and the impact of user experience. Take the time to watch all three videos and get the full picture.  In closing, Howlett’s said: “There is always the caveat that getting from the past to Fusion [from the editor: Fusion is now called the Oracle Applications Cloud] is not quite as simple as may be painted, but the outcomes are much better than anticipated in large measure because the user experience is so much better than what went before.” Herman Slange, Technical Manager with Oracle Applications partner Profource, agrees with that comment. “We use on-premise Financials & HCM for internal use. Having a simple user interface that works on a desktop as well as a tablet for (very) non-technical users is a big relief. Coming from E-Business Suite, there is less training (none) required to access HCM content.  From a technical point of view, having the abilities to tailor the simplified UI very easy makes it very efficient for us to adjust to specific customer needs.  When we have a conversation about simplified UI, we just hand over a tablet and ask the customer to just use it. No training and no explanation required.” Finally, in a story by Computer Weekly  about Oracle customer BG Group, a natural gas exploration and production company based in the UK and with a presence in 20 countries, the author states: “The new HR platform has proved to be easier and more intuitive for HR staff to use than the previous SAP-based technology.” What’s Next for Oracle’s Applications Cloud User Experiences? This is the question that Steve Miranda, Oracle Executive Vice President, Applications Development, asks the Applications User Experience team, and we’ve been hard at work for some time now on “what’s next.”  I can’t say too much about it, but I can tell you that we’ve started talking to customers and partners, under non-disclosure agreements, about user experience concepts that we are working on in order to get their feedback. We recently had a chance to talk about possibilities for the Oracle HCM Cloud user experience at an Oracle HCM Southern California Customer Success Summit. This was a fantastic event, hosted by Shane Bliss and Vance Morossi of the Oracle Client Success Team. We got to use the uber-slick facilities of Allergan, our hosts (of Botox fame), headquartered in Irvine, Calif., with a presence in more than 100 countries. Photo by Misha Vaughan, Oracle Applications User Experience Vance Morossi, left, and Shane Bliss, of the Oracle Client Success Team, at an Oracle HCM Southern California Customer Success Summit.  We were treated to a few really excellent talks around human resources (HR). Alice White, VP Human Resources, discussed Allergan's process for global talent acquisition -- how Allergan has designed and deployed a global process, and global tools, along with Oracle and Cognizant, and are now at the end of a global implementation. She shared a couple of insights about the journey for Allergan: “One of the major areas for improvement was on role clarification within the company.” She said the company is “empowering managers and deputizing them as recruiters. Now it is a global process that is nimble and efficient."  Deepak Rammohan, VP Product Management, HCM Cloud, Oracle, also took the stage to talk about pioneering modern HR. He reflected modern HR problems of getting the right data about the workforce, the importance of getting the right talent as a key strategic initiative, and other workforce insights. "How do we design systems to deal with all of this?” he asked. “Make sure the systems are talent-centric. The next piece is collaborative, engaging, and mobile. A lot of this is influenced by what users see today. The last thing is around insight; insight at the point of decision-making." Rammohan showed off some killer HCM Cloud talent demos focused on simplicity and mobility that his team has been cooking up, and closed with a great line about the nature of modern recruiting: "Recruiting is a team sport." Deepak Rammohan, left, and Jake Kuramoto, both of Oracle, debate the merits of a Google Glass concept demo for recruiters on-the-go. Later, in an expo-style format, the Apps UX team showed several concepts for next-generation HCM Cloud user experiences, including demos shown by Jake Kuramoto (@jkuramoto) of The AppsLab, and Aylin Uysal (@aylinuysal), Director, HCM Cloud user experience. We even hauled out our eye-tracker, a research tool used to show where the eye is looking at a particular screen, thanks to teammate Michael LaDuke. Dionne Healy, HCM Client Executive, and Aylin Uysal, Director, HCM Cloud user experiences, Oracle, take a look at new HCM Cloud UX concepts. We closed the day with Jeremy Ashley (@jrwashley), VP, Applications User Experience, who brought it all back together by talking about the big picture for applications cloud user experiences. He covered the trends we are paying attention to now, what users will be expecting of their modern enterprise apps, and what Oracle’s design strategy is around these ideas.   We closed with an excellent reception hosted by ADP Payroll services at Bistango. Want to read more?Want to see where our cloud user experience is going next? Read more on the UsableApps web site about our latest design initiative: “Glance, Scan, Commit.” Or catch up on the back story by looking over our Applications Cloud user experience content on the UsableApps web site.  You can also find out where we’ll be next at the Events page on UsableApps.

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• Community Conversation

  - by ultan o'broin

  Applications User Experience members (Erika Webb, Laurie Pattison, and I) attended the User Assistance Europe Conference in Stockholm, Sweden. We were impressed with the thought leadership and practical application of ideas in Anne Gentle's keynote address "Social Web Strategies for Documentation". After the conference, we spoke with Anne to explore the ideas further. Applications User Experience Senior Director Laurie Pattison (left) with Anne Gentle at the User Assistance Europe Conference In Anne's book called Conversation and Community: The Social Web for Documentation, she explains how user assistance is undergoing a seismic shift. The direction is away from the old print manuals and online help concept towards a web-based, user community-driven solution using social media tools. User experience professionals now have a vast range of such tools to start and nurture this "conversation": blogs, wikis, forums, social networking sites, microblogging systems, image and video sharing sites, virtual worlds, podcasts, instant messaging, mashups, and so on. That user communities are a rich source of user assistance is not a surprise, but the extent of available assistance is. For example, we know from the Consortium for Service Innovation that there has been an 'explosion' of user-generated content on the web. User-initiated community conversations provide as much as 30 times the number of official help desk solutions for consortium members! The growing reliance on user community solutions is clearly a user experience issue. Anne says that user assistance as conversation "means getting closer to users and helping them perform well. User-centered design has been touted as one of the most important ideas developed in the last 20 years of workplace writing. Now writers can take the idea of user-centered design a step further by starting conversations with users and enabling user assistance in interactions." Some of Anne's favorite examples of this paradigm shift from the world of traditional documentation to community conversation include: * Writer Bob Bringhurst's blog about Adobe InDesign and InCopy products and Adobe's community help * The Microsoft Development Network Community Center * ·The former Sun (now Oracle) OpenDS wiki, NetBeans Ruby and other community approaches to engage diverse audiences using screencasts, wikis, and blogs. * Cisco's customer support wiki, EMC's community, as well as Symantec and Intuit's approaches * The efforts of Ubuntu, Mozilla, and the FLOSS community generally Adobe Writer Bob Bringhurst's Blog Oracle is not without a user community conversation too. Besides the community discussions and blogs around documentation offerings, we have the My Oracle Support Community forums, Oracle Technology Network (OTN) communities, wiki, blogs, and so on. We have the great work done by our user groups and customer councils. Employees like David Haimes are reaching out, and enthusiastic non-employee gurus like Chet Justice (OracleNerd), Floyd Teter and Eddie Awad provide great "how-to" information too. But what does this paradigm shift mean for existing technical writers as users turn away from the traditional printable PDF manual deliverables? We asked Anne after the conference. The writer role becomes one of conversation initiator or enabler. The role evolves, along with the process, as the users define their concept of user assistance and terms of engagement with the product instead of having it pre-determined. It is largely a case now of "inventing the job while you're doing it, instead of being hired for it" Anne said. There is less emphasis on formal titles. Anne mentions that her own title "Content Stacker" at OpenStack; others use titles such as "Content Curator" or "Community Lead". However, the role remains one essentially about communications, "but of a new type--interacting with users, moderating, curating content, instead of sitting down to write a manual from start to finish." Clearly then, this role is open to more than professional technical writers. Product managers who write blogs, developers who moderate forums, support professionals who update wikis, rock star programmers with a penchant for YouTube are ideal. Anyone with the product knowledge, empathy for the user, and flair for relationships on the social web can join in. Some even perform these roles already but do not realize it. Anne feels the technical communicator space will move from hiring new community conversation professionals (who are already active in the space through blogging, tweets, wikis, and so on) to retraining some existing writers over time. Our own research reveals that the established proponents of community user assistance even set employee performance objectives for internal content curators about the amount of community content delivered by people outside the organization! To take advantage of the conversations on the web as user assistance, enterprises must first establish where on the spectrum their community lies. "What is the line between community willingness to contribute and the enterprise objectives?" Anne asked. "The relationship with users must be managed and also measured." Anne believes that the process can start with a "just do it" approach. Begin by reaching out to existing user groups, individual bloggers and tweeters, forum posters, early adopter program participants, conference attendees, customer advisory board members, and so on. Use analytical tools to measure the level of conversation about your products and services to show a return on investment (ROI), winning management support. Anne emphasized that success with the community model is dependent on lowering the technical and motivational barriers so that users can readily contribute to the conversation. Simple tools must be provided, and guidelines, if any, must be straightforward but not mandatory. The conversational approach is one where traditional style and branding guides do not necessarily apply. Tools and infrastructure help users to create content easily, to search and find the information online, read it, rate it, translate it, and participate further in the content's evolution. Recognizing contributors by using ratings on forums, giving out Twitter kudos, conference invitations, visits to headquarters, free products, preview releases, and so on, also encourages the adoption of the conversation model. The move to conversation as user assistance is not free, but there is a business ROI. The conversational model means that customer service is enhanced, as user experience moves from a functional to a valued, emotional level. Studies show a positive correlation between loyalty and financial performance (Consortium for Service Innovation, 2010), and as customer experience and loyalty become key differentiators, user experience professionals cannot explore the model's possibilities. The digital universe (measured at 1.2 million petabytes in 2010) is doubling every 12 to 18 months, and 70 percent of that universe consists of user-generated content (IDC, 2010). Conversation as user assistance cannot be ignored but must be embraced. It is a time to manage for abundance, not scarcity. Besides, the conversation approach certainly sounds more interesting, rewarding, and fun than the traditional model! I would like to thank Anne for her time and thoughts, and recommend that all user assistance professionals read her book. You can follow Anne on Twitter at: http://www.twitter.com/annegentle. Oracle's Acrolinx IQ deployment was used to author this article.

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• SQL SERVER – Extending SQL Azure with Azure worker role – Guest Post by Paras Doshi

  - by pinaldave

  This is guest post by Paras Doshi. Paras Doshi is a research Intern at SolidQ.com and a Microsoft student partner. He is currently working in the domain of SQL Azure. SQL Azure is nothing but a SQL server in the cloud. SQL Azure provides benefits such as on demand rapid provisioning, cost-effective scalability, high availability and reduced management overhead. To see an introduction on SQL Azure, check out the post by Pinal here In this article, we are going to discuss how to extend SQL Azure with the Azure worker role. In other words, we will attempt to write a custom code and host it in the Azure worker role; the aim is to add some features that are not available with SQL Azure currently or features that need to be customized for flexibility. This way we extend the SQL Azure capability by building some solutions that run on Azure as worker roles. To understand Azure worker role, think of it as a windows service in cloud. Azure worker role can perform background processes, and to handle processes such as synchronization and backup, it becomes our ideal tool. First, we will focus on writing a worker role code that synchronizes SQL Azure databases. Before we do so, let’s see some scenarios in which synchronization between SQL Azure databases is beneficial: scaling out access over multiple databases enables us to handle workload efficiently As of now, SQL Azure database can be hosted in one of any six datacenters. By synchronizing databases located in different data centers, one can extend the data by enabling access to geographically distributed data Let us see some scenarios in which SQL server to SQL Azure database synchronization is beneficial To backup SQL Azure database on local infrastructure Rather than investing in local infrastructure for increased workloads, such workloads could be handled by cloud Ability to extend data to different datacenters located across the world to enable efficient data access from remote locations Now, let us develop cloud-based app that synchronizes SQL Azure databases. For an Introduction to developing cloud based apps, click here Now, in this article, I aim to provide a bird’s eye view of how a code that synchronizes SQL Azure databases look like and then list resources that can help you develop the solution from scratch. Now, if you newly add a worker role to the cloud-based project, this is how the code will look like. (Note: I have added comments to the skeleton code to point out the modifications that will be required in the code to carry out the SQL Azure synchronization. Note the placement of Setup() and Sync() function.) Click here (http://parasdoshi1989.files.wordpress.com/2011/06/code-snippet-1-for-extending-sql-azure-with-azure-worker-role1.pdf ) Enabling SQL Azure databases synchronization through sync framework is a two-step process. In the first step, the database is provisioned and sync framework creates tracking tables, stored procedures, triggers, and tables to store metadata to enable synchronization. This is one time step. The code for the same is put in the setup() function which is called once when the worker role starts. Now, the second step is continuous (or on demand) synchronization of SQL Azure databases by propagating changes between databases. This is done on a continuous basis by calling the sync() function in the while loop. The code logic to synchronize changes between SQL Azure databases should be put in the sync() function. Discussing the coding part step by step is out of the scope of this article. Therefore, let me suggest you a resource, which is given here. Also, note that before you start developing the code, you will need to install SYNC framework 2.1 SDK (download here). Further, you will reference some libraries before you start coding. Details regarding the same are available in the article that I just pointed to. You will be charged for data transfers if the databases are not in the same datacenter. For pricing information, go here Currently, a tool named DATA SYNC, which is built on top of sync framework, is available in CTP that allows SQL Azure <-> SQL server and SQL Azure <-> SQL Azure synchronization (without writing single line of code); however, in some cases, the custom code shown in this blogpost provides flexibility that is not available with Data SYNC. For instance, filtering is not supported in the SQL Azure DATA SYNC CTP2; if you wish to have such a functionality now, then you have the option of developing a custom code using SYNC Framework. Now, this code can be easily extended to synchronize at some schedule. Let us say we want the databases to get synchronized every day at 10:00 pm. This is what the code will look like now: (http://parasdoshi1989.files.wordpress.com/2011/06/code-snippet-2-for-extending-sql-azure-with-azure-worker-role.pdf) Don’t you think that by writing such a code, we are imitating the functionality provided by the SQL server agent for a SQL server? Think about it. We are scheduling our administrative task by writing custom code – in other words, we have developed a “Light weight SQL server agent for SQL Azure!” Since the SQL server agent is not currently available in cloud, we have developed a solution that enables us to schedule tasks, and thus we have extended SQL Azure with the Azure worker role! Now if you wish to track jobs, you can do so by storing this data in SQL Azure (or Azure tables). The reason is that Windows Azure is a stateless platform, and we will need to store the state of the job ourselves and the choice that you have is SQL Azure or Azure tables. Note that this solution requires custom code and also it is not UI driven; however, for now, it can act as a temporary solution until SQL server agent is made available in the cloud. Moreover, this solution does not encompass functionalities that a SQL server agent provides, but it does open up an interesting avenue to schedule some of the tasks such as backup and synchronization of SQL Azure databases by writing some custom code in the Azure worker role. Now, let us see one more possibility – i.e., running BCP through a worker role in Azure-hosted services and then uploading the backup files either locally or on blobs. If you upload it locally, then consider the data transfer cost. If you upload it to blobs residing in the same datacenter, then no transfer cost applies but the cost on blob size applies. So, before choosing the option, you need to evaluate your preferences keeping the cost associated with each option in mind. In this article, I have shown that Azure worker role solution could be developed to synchronize SQL Azure databases. Moreover, a light-weight SQL server agent for SQL Azure can be developed. Also we discussed the possibility of running BCP through a worker role in Azure-hosted services for backing up our precious SQL Azure data. Thus, we can extend SQL Azure with the Azure worker role. But remember: you will be charged for running Azure worker roles. So at the end of the day, you need to ask – am I willing to build a custom code and pay money to achieve this functionality? I hope you found this blog post interesting. If you have any questions/feedback, you can comment below or you can mail me at Paras[at]student-partners[dot]com Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Azure, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• Guide to Downloading Oracle Fusion Middleware 11g Products

  - by Daniel Mortimer

  IntroductionThe idea of writing a blog about downloading software seems a bit strange .. right? After all, surely just give me the web download link and away I go!? Unfortunately, life is not so simple if you are a DBA or Systems Administrator tasked with staging Oracle Fusion Middleware 11g products for your chosen business technology stack. Here are the challenges: Oracle Fusion Middleware is not a single product, it is a family of products - a media pack with many many "disks" - which ones do I pick? Are the products I pick certified / supported on my chosen platform? Which download site do I use? I need to be on the latest and greatest - how do I get hold of the latest product patch set? The purpose of this blog is to give you a roadmap to get you through these challenges. Oracle Fusion Middleware 11g - A Product SuiteThe first thing to appreciate is that Oracle Fusion Middleware 11g is not a single product. It is a product suite, an umbrella label for many products. Typically you don't download the whole media pack - well not unless you want to stage 124 Parts - a total of 68 Gig  - instead you pick the pieces that are required for your chosen Middleware solution. Therefore, you need to research / understand which products are required to build your solution. In this respect, before you go looking for the software pick and persue the product guide from the table below which matches your situation:  Installing a New / Vanilla FMW 11g architecture Oracle Fusion Middleware Installation Planning Guide 11g  Upgrading Oracle Application Server 10g to FMW 11g Oracle Fusion Middleware Upgrade Planning Guide 11g  Patching an existing FMW 11g architecture Oracle Fusion Middleware Patching Guide 11g Certification Information Ok, so now you have an idea of what Fusion Middleware products you need. It's time to check whether these products are certified against your chosen platform. There are two places to find this information:My Oracle Support Certification Tab PageFigure 1.1 My Oracle Support Certification Tab Page - "Search on SOA Suite" Figure 1.2 My Oracle Support Certification Tab Page - "SOA Suite Search Result" The FMW 11g Certification Central Hub (in the format of xls spreadsheet)Figure 2: Screenshot of FMW 11g Release 1 Certification xls spreadsheet Hints / Tips: Fusion Middleware 11g certification information has only recently been added into the Certification Tab page and I think it is the more friendly way to access the information. However, due to some restrictions with the Certification Tab page interface some of the more, let's say obscure certification information, is still to be only found in the Certification spreadsheet. Be aware that to find certification information via the My Oracle Support Certification Tab page you must enter the FMW 11g product name e.g. "Oracle SOA Suite". Do NOT enter "Oracle Fusion Middleware". The certification information does not exist at this product suite level.  For example, if you are building a solution which includes Oracle SOA Suite Oracle WebCenter then you will have to look up the certification information for each product in turn.After choosing the product name, select the latest patch set version. This will not only tell you whether your chosen product is available at that patch set version but provide the certification information relevant to that version.  If the product is not available under the latest patch set version, seek the information under previous patch set versions. Important: Make a careful note of the Oracle WebLogic Server version which is certified with your chosen product and patch set version. Oracle WebLogic Server is the core component of a Oracle Fusion Middleware 11g home. It is important therefore to ensure later on that you download the version of Oracle WebLogic Server which is compatible and certified with your chosen product and patch set version.Also - sorry to state the obvious, but please do not take certification information from the screenshots above. The screenshots are only good for the time they were entered into the blog. To ensure you have the latest information, interactively look up the certification details. For more information about finding certification information, bookmark and readMy Oracle Support Certification Tool for Oracle Fusion Middleware Products [Doc ID 1368736.1]How to Find Certification Details for Oracle Application Server 10g and Oracle Fusion Middleware 11g [Doc ID 431578.1] Downloading the Software Now you should be ready to download the software. There are two download locations Oracle Software Delivery Cloud (formerly known as E-Delivery)Figure 3 - Screenshot of Fusion Middleware Download from Delivery CloudOracle Fusion Middleware Download Page on Oracle Technology NetworkFigure 4 - Screenshot of OTN Product Download Screen Hints / Tips: Your choice of download location should be primarily driven by your licensing needs. Take note of the wording on the OTN site - to quote:"The downloads below are provided for evaluators under the OTN License Agreement. Licensed customers should download their software via our Oracle Software Delivery Cloud site, which offers different license terms."However, it has to be said that the presentation of the most of the product download pages on OTN does make the job easier. The Software Delivery Cloud provides you with a flat list of the Oracle Fusion Middleware 11g media pack. You have to know what you are looking for and pick out the right pieces :-( The OTN product download pages present not only the download for the product you want but also its dependencies such as WebLogic Server and Repository Creation Utility. So, even if your licensing requirements drive you towards the cloud, it is still worthwhile checking the OTN pages if only as a guide to what you need to pick out from the flat list found on the cloud site. Latest Patch Set This is an area which may cause you confusion - especially if you are more familiar with the Oracle Application Server 10g patching story. From Patch Set 11.1.1.6 and higher, the majority of FMW 11g products (N.B there are exceptions) provide installers which can be used both to update existing FMW 11g product installs or build brand new ones. This is good news because, unless you are dealing with one of the exceptions, it means you do not have to download base software and a patch set. At the time of the writing, the two significant exceptions are: Portal/Forms/Reports/Discoverer 11g Release 1 (11.1.1.x) Identity Access Management 11g Release 1 (11.1.1.x) The other key message here is ensure you are grabbing a version of Oracle WebLogic Server which is compatible with your chosen product patch set version. Get this wrong and you will hit errors / problems at AS Instance Configuration Time.The go to place is this document - Oracle Fusion Middleware Download, Installation, and Configuration Readme FilesIn fact, this README document pretty much takes you through what I have blogged above. The only thing is you need to know which README to choose, and that's why planning your FMW 11g technology stack and viewing certification information comes into play beforehand. And Finally As the Oracle Fusion Middleware Download, Installation, and Configuration Readme Files states don't forget to check FMW 11g System Requirements FMW 11g Product Interoperability

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• How can a code editor effectively hint at code nesting level - without using indentation?

  - by pgfearo

  I've written an XML text editor that provides 2 view options for the same XML text, one indented (virtually), the other left-justified. The motivation for the left-justified view is to help users 'see' the whitespace characters they're using for indentation of plain-text or XPath code without interference from indentation that is an automated side-effect of the XML context. I want to provide visual clues (in the non-editable part of the editor) for the left-justified mode that will help the user, but without getting too elaborate. I tried just using connecting lines, but that seemed too busy. The best I've come up with so far is shown in a mocked up screenshot of the editor below, but I'm seeking better/simpler alternatives (that don't require too much code). [Edit] Taking the heatmap idea (from: @jimp) I get this and 3 alternatives - labelled a, b and c: The following section describes the accepted answer as a proposal, bringing together ideas from a number of other answers and comments. As this question is now community wiki, please feel free to update this. NestView The name for this idea which provides a visual method to improve the readability of nested code without using indentation. Contour Lines The name for the differently shaded lines within the NestView The image above shows the NestView used to help visualise an XML snippet. Though XML is used for this illustration, any other code syntax that uses nesting could have been used for this illustration. An Overview: The contour lines are shaded (as in a heatmap) to convey nesting level The contour lines are angled to show when a nesting level is being either opened or closed. A contour line links the start of a nesting level to the corresponding end. The combined width of contour lines give a visual impression of nesting level, in addition to the heatmap. The width of the NestView may be manually resizable, but should not change as the code changes. Contour lines can either be compressed or truncated to keep acheive this. Blank lines are sometimes used code to break up text into more digestable chunks. Such lines could trigger special behaviour in the NestView. For example the heatmap could be reset or a background color contour line used, or both. One or more contour lines associated with the currently selected code can be highlighted. The contour line associated with the selected code level would be emphasized the most, but other contour lines could also 'light up' in addition to help highlight the containing nested group Different behaviors (such as code folding or code selection) can be associated with clicking/double-clicking on a Contour Line. Different parts of a contour line (leading, middle or trailing edge) may have different dynamic behaviors associated. Tooltips can be shown on a mouse hover event over a contour line The NestView is updated continously as the code is edited. Where nesting is not well-balanced assumptions can be made where the nesting level should end, but the associated temporary contour lines must be highlighted in some way as a warning. Drag and drop behaviors of Contour Lines can be supported. Behaviour may vary according to the part of the contour line being dragged. Features commonly found in the left margin such as line numbering and colour highlighting for errors and change state could overlay the NestView. Additional Functionality The proposal addresses a range of additional issues - many are outside the scope of the original question, but a useful side-effect. Visually linking the start and end of a nested region The contour lines connect the start and end of each nested level Highlighting the context of the currently selected line As code is selected, the associated nest-level in the NestView can be highlighted Differentiating between code regions at the same nesting level In the case of XML different hues could be used for different namespaces. Programming languages (such as c#) support named regions that could be used in a similar way. Dividing areas within a nesting area into different visual blocks Extra lines are often inserted into code to aid readability. Such empty lines could be used to reset the saturation level of the NestView's contour lines. Multi-Column Code View Code without indentation makes the use of a multi-column view more effective because word-wrap or horizontal scrolling is less likely to be required. In this view, once code has reach the bottom of one column, it flows into the next one: Usage beyond merely providing a visual aid As proposed in the overview, the NestView could provide a range of editing and selection features which would be broadly in line with what is expected from a TreeView control. The key difference is that a typical TreeView node has 2 parts: an expander and the node icon. A NestView contour line can have as many as 3 parts: an opener (sloping), a connector (vertical) and a close (sloping). On Indentation The NestView presented alongside non-indented code complements, but is unlikely to replace, the conventional indented code view. It's likely that any solutions adopting a NestView, will provide a method to switch seamlessly between indented and non-indented code views without affecting any of the code text itself - including whitespace characters. One technique for the indented view would be 'Virtual Formatting' - where a dynamic left-margin is used in lieu of tab or space characters. The same nesting-level data used to dynamically render the NestView could also used for the more conventional-looking indented view. Printing Indentation will be important for the readability of printed code. Here, the absence of tab/space characters and a dynamic left-margin means that the text can wrap at the right-margin and still maintain the integrity of the indented view. Line numbers can be used as visual markers that indicate where code is word-wrapped and also the exact position of indentation: Screen Real-Estate: Flat Vs Indented Addressing the question of whether the NestView uses up valuable screen real-estate: Contour lines work well with a width the same as the code editor's character width. A NestView width of 12 character widths can therefore accommodate 12 levels of nesting before contour lines are truncated/compressed. If an indented view uses 3 character-widths for each nesting level then space is saved until nesting reaches 4 levels of nesting, after this nesting level the flat view has a space-saving advantage that increases with each nesting level. Note: A minimum indentation of 4 character widths is often recommended for code, however XML often manages with less. Also, Virtual Formatting permits less indentation to be used because there's no risk of alignment issues A comparison of the 2 views is shown below: Based on the above, its probably fair to conclude that view style choice will be based on factors other than screen real-estate. The one exception is where screen space is at a premium, for example on a Netbook/Tablet or when multiple code windows are open. In these cases, the resizable NestView would seem to be a clear winner. Use Cases Examples of real-world examples where NestView may be a useful option: Where screen real-estate is at a premium a. On devices such as tablets, notepads and smartphones b. When showing code on websites c. When multiple code windows need to be visible on the desktop simultaneously Where consistent whitespace indentation of text within code is a priority For reviewing deeply nested code. For example where sub-languages (e.g. Linq in C# or XPath in XSLT) might cause high levels of nesting. Accessibility Resizing and color options must be provided to aid those with visual impairments, and also to suit environmental conditions and personal preferences: Compatability of edited code with other systems A solution incorporating a NestView option should ideally be capable of stripping leading tab and space characters (identified as only having a formatting role) from imported code. Then, once stripped, the code could be rendered neatly in both the left-justified and indented views without change. For many users relying on systems such as merging and diff tools that are not whitespace-aware this will be a major concern (if not a complete show-stopper). Other Works: Visualisation of Overlapping Markup Published research by Wendell Piez, dated from 2004, addresses the issue of the visualisation of overlapping markup, specifically LMNL. This includes SVG graphics with significant similarities to the NestView proposal, as such, they are acknowledged here. The visual differences are clear in the images (below), the key functional distinction is that NestView is intended only for well-nested XML or code, whereas Wendell Piez's graphics are designed to represent overlapped nesting. The graphics above were reproduced - with kind permission - from http://www.piez.org Sources: Towards Hermenutic Markup Half-steps toward LMNL

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• Video on Architecture and Code Quality using Visual Studio 2012&ndash;interview with Marcel de Vries and Terje Sandstrom by Adam Cogan

  - by terje

  Find the video HERE. Adam Cogan did a great Web TV interview with Marcel de Vries and myself on the topics of architecture and code quality.  It was real fun participating in this session.  Although we know each other from the MVP ALM community,  Marcel, Adam and I haven’t worked together before. It was very interesting to see how we agreed on so many terms, and how alike we where thinking.  The basics of ensuring you have a good architecture and how you could document it is one thing.  Also, the same agreement on the importance of having a high quality code base, and how we used the Visual Studio 2012 tools, and some others (NDepend for example)  to measure and ensure that the code quality was where it should be.  As the tools, methods and thinking popped up during the interview it was a lot of “Hey !  I do that too!”.  The tools are not only for “after the fact” work, but we use them during the coding.  That way the tools becomes an integrated part of our coding work, and helps us to find issues we may have overlooked.  The video has a bunch of call outs, pinpointing important things to remember. These are also listed on the corresponding web page. I haven’t seen that touch before, but really liked this way of doing it – it makes it much easier to spot the highlights.  Titus Maclaren and Raj Dhatt from SSW have done a terrific job producing this video.  And thanks to Lei Xu for doing the camera and recording job.  Thanks guys ! Also, if you are at TechEd Amsterdam 2012, go and listen to Adam Cogan in his session on “A modern architecture review: Using the new code review tools” Friday 29th, 10.15-11.30 and Marcel de Vries session on “Intellitrace, what is it and how can I use it to my benefit” Wednesday 27th, 5-6.15 The highlights points out some important practices.  I’ll elaborate on a few of them here: Add instructions on how to compile the solution.  You do this by adding a text file with instructions to the solution, and keep it under source control.  These instructions should contain what is needed on top of a standard install of Visual Studio.  I do a lot of code reviews, and more often that not, I am not even able to compile the program, because they have used some tool or library that needs to be installed.  The same applies to any new developer who enters into the team, so do this to increase your productivity when the team changes, or a team member switches computer. Don’t forget to document what you have to configure on the computer, the IIS being a common one. The more automatic you can do this, the better.  Use NuGet to get down libraries. When the text document gets more than say, half a page, with a bunch of different things to do, convert it into a powershell script instead.  The metrics warning levels.  These are very conservatively set by Microsoft.  You rarely see anything but green, and besides, you should have color scales for each of the metrics.  I have a blog post describing a more appropriate set of levels, based on both research work and industry “best practices”.  The essential limits are: Cyclomatic complexity and coupling:  Higher numbers are worse On method levels: Green :  From 0 to 10 Yellow:  From 10 to 20  (some say 15).   Acceptable, but have a look to see if there is something unneeded here. Red: From 20 to 40:   Action required, get these down. Bleeding Red: Above 40   This is the real red alert.  Immediate action!  (My invention, as people have asked what do I do when I have cyclomatic complexity of 150.  The only answer I could think of was: RUN! ) Maintainability index:  Lower numbers are worse, scale from 0 to 100. On method levels: Green:  60 to 100 Yellow:  40 – 60.    You will always have methods here too, accept the higher ones, take a look at those who are down to the lower limit.  Check up against the other metrics.) Red:  20 – 40:  Action required, fix these. Bleeding red:  Below 20.  Immediate action required. When doing metrics analysis, you should leave the generated code out.  You do this by adding attributes, unfortunately Microsoft has “forgotten” to add these to all their stuff, so you might have to add them to some of the code.  It most cases it can be done so that it is not overwritten by a new round of code generation.  Take a look a my blog post here for details on how to do that. Class level metrics might also be useful, at least for coupling and maintenance.  But it is much more difficult to set any fixed limits on those.  Any metric aggregations on higher level tend to be pretty useless, as the number of methods vary pretty much, and there are little science on what number of methods can be regarded as good or bad.  NDepend have a recommendation, but they say it may vary too.  And in these days of data binding, the number might be pretty high, as properties counts as methods.  However, if you take the worst case situations, classes with more than 20 methods are suspicious, and coupling and cyclomatic complexity go red above 20, so any classes with more than 20x20 = 400 for these measures should be checked over. In the video we mention the SOLID principles, coined by “Uncle Bob” (Richard Martin). One of them, the Dependency Inversion principle we discuss in the video.  It is important to note that this principle is NOT on whether you should use a Dependency Inversion Container or not, it is about how you design the interfaces and interactions between your classes.  The Dependency Inversion Container is just one technique which is based on this principle, but which main purpose is to isolate things you would like to change at runtime, for example if you implement a plug in architecture.  Overuse of a Dependency Inversion Container is however, NOT a good thing.  It should be used for a purpose and not as a general DI solution.  The general DI solution and thinking however is useful far beyond the DIC.   You should always “program to an abstraction”, and not to the concreteness.  We also talk a bit about the GRASP patterns, a term coined by Craig Larman in his book Applying UML and design patterns. GRASP patterns stand for General Responsibility Assignment Software Patterns and describe fundamental principles of object design and responsibility assignment.  What I find great with these patterns is that they is another way to focus on the responsibility of a class.  One of the things I most often found that is broken in software designs, is that the class lack responsibility, and as a result there are a lot of classes mucking around in the internals of the other classes.  We also discuss the term “Code Smells”.  This term was invented by Kent Beck and Martin Fowler when they worked with Fowler’s “Refactoring” book. A code smell is a set of “bad” coding practices, which are the drivers behind a corresponding set of refactorings.  Here is a good list of the smells, and their corresponding refactor patterns. See also this.

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• Prioritizing Product Features

  - by Robert May

  A very common task in Agile Environments is prioritization.  Teams that are functioning well will prioritize new features, old features, the backlog, and any other source of stories for the team, and they’ll do it regularly. Not all teams are good at prioritizing according to the real return on investment that building stories will yield to the company.  This is unfortunate.  Too often, teams end up building features that are less valuable, and everyone seems to know it except perhaps the product owner!  Most features built into software are never even used.  Clearly, not much return for features that go unused. So how does a company avoid building features that add little value to the company?  This is a tough question to answer, but usually, this prioritization starts at the top with the executives of the company.  After all, they’re responsible for the overall vision of the company. Here’s what I recommend: Know your market. Know your customers and users. Know where you’re going and what you want to achieve. Implement the Vision Know Your Market We often see companies that don’t know their market.  Personally, I’m surprised by this.  These companies don’t know who their competitors are, don’t know what features make their product desirable in the market, and in many cases, get by with saying, “I’ve been doing this for XX years.  I know what the market wants!”  In many cases, they equate “marketing” with “advertising” and don’t understand the difference. This is almost never true.  Good companies will spend significant amounts of time and money finding out who they’re competing against and what makes their competitors successful in the marketplace.  Good companies understand that marketing involves more than just advertising.  Often, marketing is mostly research and analysis, not sales.  Until you understand your market, you cannot know what features will give you the best return on your investment dollar. Good companies have a marketing department and can answer the next important step which is to know your customers and your users. Know your Customers and Users First, note that I included both customers and users.  They’re often not the same thing.  Users use the product that you build.  Customers buy the product that you build.  It’s a subtle difference, but too often, I’ve seen companies that focus exclusively on one or the other and are not successful simply because they ignore an important part of the group. If your company is doing appropriate marketing, you know that these are two different aspects of your product and that both deserve attention to have a product that is successful in your target market.  Your marketing department should be spending a lot of time understanding these personas and then conveying that information to the company. I’m always surprised when development teams think that they can build a product that people want to use without understanding the users of that product.  Developers think differently than most people in the world.  They know what the computer is doing.  The computer isn’t magic to them.  So when they assume that they know how to build something, they bring with them quite a bit of baggage.  Never assume that you know your customer unless you’re regularly having interaction with them.  Also, don’t just leave this to Marketing or Product Management.  Take them time to get your developers out with the customers as well.  Developers are very smart people, and often, seeing how someone uses their software inspires them to make a much better product. Very often, because the users and customers aren’t know, teams will spend a significant amount of time building apps that are super flexible and configurable so that any possible combination of feature can be used.  This demonstrates a clear lack of understanding of the customer.  Most configuration questions can quickly be answered by talking to the customer.  In most cases, if your software requires significant setup and configuration before its usable, you probably don’t know your customers and users very well. Until you know your customers, you cannot know what features will be most valuable to your customers and you cannot build those features in a way that your customers can use. Know Where You’re Going and What You Want to Achieve Many companies suffer from not having a plan.  Executives will tell the team to make them a plan.  The team, not knowing their market and customers and users, will come up with a plan that doesn’t reflect reality and doesn’t consider ROI.  Management then wonders why the product is doing poorly in the market place. Instead of leaving this up to the teams, as executives, work with Marketing to understand what broad categories of features will sell the most product in the marketplace.  Then, once you’ve determined that, give this vision to the team and let them run with it.  Revise the vision as needed, but avoid changing streams frequently.  Sure, sometimes you need to, but often, executives will change priorities many times a month, leading to nothing more than confusion.  If the team has a vision, they’ll be able to execute that vision far better than they could otherwise. By knowing what products are most important, you can set budgetary goals and guidelines that will help you achieve the vision that was created. Implement the Vision Creating the vision is often where the general executives stop participating in the plan.  The team is responsible for implementing that vision.  Executives should attend showcases and and should remain aware of the progress that the team is making towards meeting the vision, however. Once a broad vision has been created, the team should break that vision down into minimal market features (MMF).  These MMFs should be sized using story points so that, using the team’s velocity, an estimated cost can be determined for each feature.  The product management team should then try to quantify the relative value of the MMFs based on customer feedback and interviews.  Once the value and cost of creating the feature is understood, a return on investment can be calculated.  The features should then be prioritized with the MMF’s that have the highest value and lowest cost rising to the top of features to implement.  Don’t let politics get in the way! Once the MMF’s have been prioritized, they should go through release planning to schedule them for implementation. Conclusion By having a good grasp on the strategy of the company, your Agile teams can be much more effective.  Each and every story the team is implementing will roll up into features that matter to the company and provide ROI to them.  The steps outlined in this post should be repeated on a regular basis.  I recommend reviewing them at least once per quarter to make sure that the vision hasn’t shifted and that the teams are still working on what matters most to the company. Technorati Tags: Agile,Product Owner,ROI

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• Product Development Investment: A Measure of Vendor Performance

  - by Jim Mcglothlin

  The relationship between a large, complex organization and its key suppliers of information technology is normally more than just "strategic". Expectations about the duration of the relationship typically exceed 20 years. Enterprise applications and technology infrastructure are not expected to be changed out like petunias. So how would you rate the due diligence processes as performed in Higher Education when selecting critical, transformational information technology? My observation: I see a lot of effort put into elaborate demonstration of basic software functionality. I see a lot of attention paid to the cost element of technology acquisition, including the contracted cost of implementation consulting services. But the factor that receives only cursory analysis and due diligence is long-term performance--the ability of a vendor to grow, expand, and develop, and bring its customers along with it. So what should you look for in a long-term IT supplier? Oracle has a public track record for product development. The annual investment has been on a run rate of almost $3 Billion organic product development. Oracle's well-publicized acquisitions and mergers have been supplemental to its R&D. This is important for Higher Education. Another meaningful way to evaluate a company is to look at the tangible track record of enhancement. Consider the Oracle-PeopleSoft enterprise business platform since acquired by Oracle 6 years ago: Product or Technology Enhancement Customer or User Impact Service Oriented Architecture (SOA) 300+ new web services delivered in versions 9.0 & 9.1 provide flexibility, so that customers can integrate PeopleSoft with other applications. Campus Solutions has added Admissions and Constituent Web Services. Constituent Relationship Management PeopleSoft CRM 9.1 for Higher Education introduced new process flows for student recruiting and retention to support "Student Success" initiatives. A 360 view of the constituent is now delivered, and the concept of a single-stop Student Services Center is now in CRM 9.1 with tight integration to PeopleSoft Campus Solutions. Human Capital Management Contract Pay for Education, with flexibility for configuration and calculation, has been extended in HCM 9.1. New chartfield integration among Project Costing - Time & Labor - Payroll to serve the labor distribution requirements for Grants / Sponsored Research. Talent Management PeopleSoft 9.0 and 9.1 feature an integrated talent management approach centered on definitions in "Profile Manager", with all new usability improvements. Internal and external candidate pools, and the entire recruitment process, are driven by delivered configurable selection and on-boarding processes. Interview scheduling, and online job offers are newly delivered processes. Performance Management PeopleSoft HCM ePerformance 9.1 will include significant new functionality designed to help organizations more effectively align business objectives with employee goals. Using an Organization Chart view, your business goals can flow down to become tangible objectives per employee. Succession Planning / Workforce Development New in HCM 9.0, enhanced in 9.1, is a planning capability for regular or unusual (major organizational change) succession of internal or external candidates. PeopleSoft supports employee-based career planning, which ultimately increases the integrity of the succession planning process (identify their career needs, plans, preferences, and interests). Dashboards / Oracle Business Intelligence Application Suite Oracle Human Resources Analytics provides the workforce information foundation that integrates data from HR functional areas and Finance. Oracle Human Resources Analytics delivers 9 dashboards and over 200 reports. Provide your HR professionals and front-line managers the tools to analyze workforce staffing, retention, productivity, to better source high-quality applicants, and to reduce absence costs. Multi-year Planning and Commitment Control External funding sources, especially Grants, require a multi-year encumbrance business process. PeopleSoft HCM 9.1 adds multi-year funding and commitment control, including budget checking. The newly designed Real Time Budget Checking will provide the customer with an updated snapshot of their budget and encumbrances at any given time. Position Budgeting with Hyperion Hyperion Planning world-class products now include delivered integration to PeopleSoft HCM. Position Budgeting is available in the new Public Sector Planning module of Hyperion. Web 2.0 features for the latest in usability PeopleSoft 9.1 features a contemporary internet user experience: Partial-page refreshing Drag and drop pagelets New menu structure Navigation pagelets Modal popup message windows Favorites & recently used links Type-ahead Drag and drop grid columns, pop-out grids Portal Workspaces Enterprise 2.0 for your collaborative web communities, using new content management, along with Wikis, blogs, and discussion forums in PeopleSoft Portal 9.1. PeopleTools enhanced by Oracle Fusion Middleware Standards-based tools have been added to the PeopleTools application infrastructure: BI (XML) Publisher, Java tools. Certified for use with PeopleSoft: Oracle Business Intelligence (OBIEE), Oracle Enterprise Manager, Oracle Weblogic Server, Oracle SOA Suite. Hosting for PeopleSoft applications A solid new deployment option: Oracle On Demand remote hosting center for high scalability, security, and continuity of operations. Business Process Outsourcing (BPO) for HCM / Payroll functions Partnership with AT&T provides hosting of HR/Payroll application along with payroll business process operations, and subscription-based service fees (SaaS). AT&T BPO full service includes pay sheet processing, bank and 3rd party file transfer, payroll tax handling, etc. Continuous Delivery Model Feature Packs provide faster time-to-benefit; new features become available in PeopleSoft 9.1 (or Campus Solutions 9.0) without need to perform upgrade. Golden person data model across all campus applications Oracle Higher Education Constituent Hub provides synchronization and data governance of person data across any application, e.g. HR/ Payroll, Student Information System, Housing, Emergency Contact, LMS, CRM. Oracle's aggressive enhancement plans within the "Applications Unlimited" program continue, as new functionality is under development for a new version of a PeopleSoft release planned for 2012. Meanwhile, new capabilities are planned on an annual basis in Feature Packs. PeopleSoft just delivered the HCM 2010 Feature Pack and another is planned for 2011. In February we plan to have over 100 customers from our Customer Advisory Boards at our PeopleSoft Development Center in California to review designs for all of these releases. For those of you near New York City The investment and progressive development story described above is the subject of an Oracle road show event on February 9, 2011. Charting Your Course with Oracle Applications is a global event series designed to help business and IT executives assess the impact of new inflection points on their business and applications roadmap: changing workforces, shifting customer and constituent bases, and increased volatility. Learn how innovations ranging from new deployment models like cloud computing to the introduction of social applications and smart devices are delivering results across all areas of business and industry. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

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• OS Analytics - Deep Dive Into Your OS

  - by Eran_Steiner

  Enterprise Manager Ops Center provides a feature called "OS Analytics". This feature allows you to get a better understanding of how the Operating System is being utilized. You can research the historical usage as well as real time data. This post will show how you can benefit from OS Analytics and how it works behind the scenes. We will have a call to discuss this blog - please join us!Date: Thursday, November 1, 2012Time: 11:00 am, Eastern Daylight Time (New York, GMT-04:00)1. Go to https://oracleconferencing.webex.com/oracleconferencing/j.php?ED=209833067&UID=1512092402&PW=NY2JhMmFjMmFh&RT=MiMxMQ%3D%3D2. If requested, enter your name and email address.3. If a password is required, enter the meeting password: oracle1234. Click "Join". To join the teleconference:Call-in toll-free number:       1-866-682-4770  (US/Canada)      Other countries:                https://oracle.intercallonline.com/portlets/scheduling/viewNumbers/viewNumber.do?ownerNumber=5931260&audioType=RP&viewGa=true&ga=ONConference Code:       7629343#Security code:            7777# Here is quick summary of what you can do with OS Analytics in Ops Center: View historical charts and real time value of CPU, memory, network and disk utilization Find the top CPU and Memory processes in real time or at a certain historical day Determine proper monitoring thresholds based on historical data View Solaris services status details Drill down into a process details View the busiest zones if applicable Where to start To start with OS Analytics, choose the OS asset in the tree and click the Analytics tab. You can see the CPU utilization, Memory utilization and Network utilization, along with the current real time top 5 processes in each category (click the image to see a larger version):  In the above screen, you can click each of the top 5 processes to see a more detailed view of that process. Here is an example of one of the processes: One of the cool things is that you can see the process tree for this process along with some port binding and open file descriptors. On Solaris machines with zones, you get an extra level of tabs, allowing you to get more information on the different zones: This is a good way to see the busiest zones. For example, one zone may not take a lot of CPU but it can consume a lot of memory, or perhaps network bandwidth. To see the detailed Analytics for each of the zones, simply click each of the zones in the tree and go to its Analytics tab. Next, click the "Processes" tab to see real time information of all the processes on the machine: An interesting column is the "Target" column. If you configured Ops Center to work with Enterprise Manager Cloud Control, then the two products will talk to each other and Ops Center will display the correlated target from Cloud Control in this table. If you are only using Ops Center - this column will remain empty. Next, if you view a Solaris machine, you will have a "Services" tab: By default, all services will be displayed, but you can choose to display only certain states, for example, those in maintenance or the degraded ones. You can highlight a service and choose to view the details, where you can see the Dependencies, Dependents and also the location of the service log file (not shown in the picture as you need to scroll down to see the log file). The "Threshold" tab is particularly helpful - you can view historical trends of different monitored values and based on the graph - determine what the monitoring values should be: You can ask Ops Center to suggest monitoring levels based on the historical values or you can set your own. The different colors in the graph represent the current set levels: Red for critical, Yellow for warning and Blue for Information, allowing you to quickly see how they're positioned against real data. It's important to note that when looking at longer periods, Ops Center smooths out the data and uses averages. So when looking at values such as CPU Usage, try shorter time frames which are more detailed, such as one hour or one day. Applying new monitoring values When first applying new values to monitored attributes - a popup will come up asking if it's OK to get you out of the current Monitoring Policy. This is OK if you want to either have custom monitoring for a specific machine, or if you want to use this current machine as a "Gold image" and extract a Monitoring Policy from it. You can later apply the new Monitoring Policy to other machines and also set it as a default Monitoring Profile. Once you're done with applying the different monitoring values, you can review and change them in the "Monitoring" tab. You can also click the "Extract a Monitoring Policy" in the actions pane on the right to save all the new values to a new Monitoring Policy, which can then be found under "Plan Management" -> "Monitoring Policies". Visiting the past Under the "History" tab you can "go back in time". This is very helpful when you know that a machine was busy a few hours ago (perhaps in the middle of the night?), but you were not around to take a look at it in real time. Here's a view into yesterday's data on one of the machines: You can see an interesting CPU spike happening at around 3:30 am along with some memory use. In the bottom table you can see the top 5 CPU and Memory consumers at the requested time. Very quickly you can see that this spike is related to the Solaris 11 IPS repository synchronization process using the "pkgrecv" command. The "time machine" doesn't stop here - you can also view historical data to determine which of the zones was the busiest at a given time: Under the hood The data collected is stored on each of the agents under /var/opt/sun/xvm/analytics/historical/ An "os.zip" file exists for the main OS. Inside you will find many small text files, named after the Epoch time stamp in which they were taken If you have any zones, there will be a file called "guests.zip" containing the same small files for all the zones, as well as a folder with the name of the zone along with "os.zip" in it If this is the Enterprise Controller or the Proxy Controller, you will have folders called "proxy" and "sat" in which you will find the "os.zip" for that controller The actual script collecting the data can be viewed for debugging purposes as well: On Linux, the location is: /opt/sun/xvmoc/private/os_analytics/collect On Solaris, the location is /opt/SUNWxvmoc/private/os_analytics/collect If you would like to redirect all the standard error into a file for debugging, touch the following file and the output will go into it: # touch /tmp/.collect.stderr   The temporary data is collected under /var/opt/sun/xvm/analytics/.collectdb until it is zipped. If you would like to review the properties for the Analytics, you can view those per each agent in /opt/sun/n1gc/lib/XVM.properties. Find the section "Analytics configurable properties for OS and VSC" to view the Analytics specific values. I hope you find this helpful! Please post questions in the comments below. Eran Steiner

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• Conversion of BizTalk Projects to Use the New WCF-SAP Adaptor

  - by Geordie

  We are in the process of upgrading our BizTalk Environment from BizTalk 2006 R2 to BizTalk 2010. The SAP adaptor in BizTalk 2010 is an all new and more powerful WCF-SAP adaptor. When my colleagues tested out the new adaptor they discovered that the format of the data extracted from SAP was not identical to the old adaptor. This is not a big deal if the structure of the messages from SAP is simple. In this case we were receiving the delivery and invoice iDocs. Both these structures are complex especially the delivery document. Over the past few years I have tweaked the delivery mapping to remove bugs from original mapping. The idea of redoing these maps did not appeal and due to the current work load was not even an option. I opted for a rather crude alternative of pulling in the iDoc in the new typed format and then adding a static map at the start of the orchestration to convert the data to the old schema.  Note WCF-SAP data formats (on the binding tab of the configuration dialog box is the ‘RecieiveIdocFormat’ field): Typed:  Returns a XML document with the hierarchy represented in XML and all fields being represented by XML tags. RFC: Returns an XML document with the hierarchy represented in XML but the iDoc lines in flat file format. String: This returns the iDoc in a format that is closest to the original flat file format but is still wrapped with some top level XML tags. The files also contained some strange characters at the end of each line. I started with the invoice document and it was quite straight forward to add the mapping but this is where my problems started. The orchestrations for these documents are dynamic and so require the identity of the partner to be able to correctly configure the orchestration. The partner identity is in the EDI_DC40 segment of the iDoc. In the old project the RECPRN node of the segment was promoted. The code to set a variable to the partner ID was now failing. After lot of head scratching I discovered the problem was due to the addition of Namespaces to the fields in the EDI_DC40 segment. To overcome this I needed to use an xPath query with a Namespace Manager. This had to be done in custom code. I now tried to repeat the process with the delivery document. Unfortunately when we tried to get sample typed data from SAP an exception was thrown. The adapter "WCF-SAP" raised an error message. Details "Microsoft.ServiceModel.Channels.Common.XmlReaderGenerationException: The segment or group definition E2EDKA1001 was not found in the IDoc metadata. The UniqueId of the IDoc type is: IDOCTYP/3/DESADV01/ZASNEXT1/640. For Receive operations, the SAP adapter does not support unreleased segments.   Our guess is that when the WCF-SAP adaptor tries to down load the data it retrieves a data schema from SAP. For some reason the schema does not match the data. This may be due to the version of SAP we are running or due to a customization. Either way resolving this problem did not look easy. When doing some research on this problem I found an article showing me how to get the data from SAP using the WCF-SAP adaptor without any XML tags. http://blogs.msdn.com/b/adapters/archive/2007/10/05/receiving-idocs-getting-the-raw-idoc-data.aspx Reproduction of Mustansir blog: Since the WCF based SAP Adapter is ... well, WCF based, all data flowing in and out of the adapter is encapsulated within a SOAP message. Which means there are those pesky xml tags all over the place. If you want to receive an Idoc from SAP, you can receive it in "Typed" format (in which case each column in each segment of the idoc appears within its own xml tag), or you can receive it in "String" format (in which case there are just 2 xml tags at the top, the raw xml data in string/flat file format, and the 2 closing xml tags). In "String" format, an incoming idoc (for ORDERS05, containing 5 data records) would look like: <ReceiveIdoc ><idocData>EDI_DC40 8000000000001064985620 E2EDK01005 800000000000106498500000100000001 E2EDK14 8000000000001064985000002000000020111000 E2EDK14 8000000000001064985000003000000020081000 E2EDK14 80000000000010649850000040000000200710 E2EDK14 80000000000010649850000050000000200600</idocData></ReceiveIdoc> (I have trimmed part of the control record so that it fits cleanly here on one line). Now, you're only interested in the IDOC data, and don't care much for the XML tags. It isn't that difficult to write your own pipeline component, or even some logic in the orchestration to remove the tags, right? Well, you don't need to write any extra code at all - the WCF Adapter can help you here! During the configuration of your one-way Receive Location using WCF-Custom, navigate to the Messages tab. Under the section "Inbound BizTalk Messge Body", select the "Path" radio button, and: (a) Enter the body path expression as: /*[local-name()='ReceiveIdoc']/*[local-name()='idocData'] (b) Choose "String" for the Node Encoding. What we've done is, used an XPATH to pull out the value of the "idocData" node from the XML. Your Receive Location will now emit text containing only the idoc data. You can at this point, for example, put the Flat File Pipeline component to convert the flat text into a different xml format based on some other schema you already have, and receive your version of the xml formatted message in your orchestration.   This was potentially a much easier solution than adding the static maps to the orchestrations and overcame the issue with ‘Typed’ delivery documents. Not quite so fast… Note: When I followed Mustansir’s blog the characters at the end of each line disappeared. After configuring the adaptor and passing the iDoc data into the original flat file receive pipelines I was receiving exceptions. There was a failure executing the receive pipeline: "PAPINETPipelines.DeliveryFlatFileReceive, CustomerIntegration2.PAPINET.Pipelines, Version=1.0.0.0, Culture=neutral, PublicKeyToken=4ca3635fbf092bbb" Source: "Pipeline " Receive Port: "recSAP_Delivery" URI: "D:\CustomerIntegration2\SAP\Delivery\*.xml" Reason: An error occurred when parsing the incoming document: "Unexpected data found while looking for: 'Z2EDPZ7' The current definition being parsed is E2EDP07GRP. The stream offset where the error occured is 8859. The line number where the error occured is 23. The column where the error occured is 0.". Although the new flat file looked the same as the old one there was a differences. In the original file all lines in the document were exactly 1064 character long. In the new file all lines were truncated to the last alphanumeric character. The final piece of the puzzle was to add a custom pipeline component to pad all the lines to 1064 characters. This component was added to the decode node of the custom delivery and invoice flat file disassembler pipelines. Execute method of the custom pipeline component: public IBaseMessage Execute(IPipelineContext pc, IBaseMessage inmsg) { //Convert Stream to a string Stream s = null; IBaseMessagePart bodyPart = inmsg.BodyPart;   // NOTE inmsg.BodyPart.Data is implemented only as a setter in the http adapter API and a //getter and setter for the file adapter. Use GetOriginalDataStream to get data instead. if (bodyPart != null) s = bodyPart.GetOriginalDataStream();   string newMsg = string.Empty; string strLine; try { StreamReader sr = new StreamReader(s); strLine = sr.ReadLine(); while (strLine != null) { //Execute padding code if (strLine != null) strLine = strLine.PadRight(1064, ' ') + "\r\n"; newMsg += strLine; strLine = sr.ReadLine(); } sr.Close(); } catch (IOException ex) { throw new Exception("Error occured trying to pad the message to 1064 charactors"); }   //Convert back to stream and set to Data property inmsg.BodyPart.Data = new MemoryStream(Encoding.UTF8.GetBytes(newMsg)); ; //reset the position of the stream to zero inmsg.BodyPart.Data.Position = 0; return inmsg; }

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• MIX 2010 Covert Operations Day 2 Silverlight + Windows 7 Phone

  - by GeekAgilistMercenary

  Left the Circus Circus and headed to the geek circus at Mandalay Bay.  Got in, got some breakfast, met a few more people and headed to the keynote. Upon arriving the crew I was hanging with at the event; Erik Mork, Beth Murray, and Brian Henderson and I were entertained with several other thousand geeks by the wicked yo-yoing. The first video demo of something was of Bing Maps and various aspects of Microsoft Research integrated together.  Namely the pictures, put in place, on real 3d element maps of various environments. Silverlight Scott Guthrie, as one would guess, kicked off the keynote.  His first point was that user experience has become a priority at Microsoft.  This can be seen by any observant soul with the release and push of Expression, Silverlight, and the other tools.  This is even more apparent when one takes note of Microsoft bringing in people that can actually do good design and putting them at the forefront. The next thing Scott brought up was a few key points about Silverlight.  Currently Silverlight is a little over 2 years old and has achieved a pretty solid 60% penetration.  Silverlight has all sorts of capabilities that have been developed and are now provided as open source including;  ad injection, smoothing, playback editing, and more.  Another thing he showed, which really struck me as awesome being in the analytics space, was the Olympics and a quick glimpse of the ad statistics, viewer experience, video playback performance, audience trends, and overall viewer participation.  All of it rendered in Silverlight in beautiful detail. The key piece of Scott's various points were all punctuated with the fact that all of this code is available as open source.  Not only is Microsoft really delving into this design element of things, they're getting involved in the right ways. One of the last points I'll bring up about Silverlight 4 is the ability to have HD video on a monitor, and an entirely different activity being done on the other monitor, effectively making Silverlight the only RIA framework that supports multi-monitor support.  Overall, Silverlight is continuing to impress – providing superior capabilities tit-for-tat with the competition. Windows 7 Phone The Windows 7 Phone has 3 primary buttons (yes, more than the iPhone, don't let your mind explode!!).  Start, Search, and Back control all of the needed functionality of the phone.  At the same time, of course, there is the multi-touch, touch, and other interactive abilities of the interface.  The intent, once start is pressed is to have all the information that a phone owner wants displayed immediately.  Avoiding the scrolling through pages of apps or rolling a ball to get through multitudes of other non-interactive phone interfaces.  The Windows 7 Phone simply has the data right in front of you, basically a phone dashboard.  From there it is easy to dive into the interactive areas of the phone. Each area of the interface of the phone is broken into hubs.  These hubs include applications, data, and other things based on a relative basis.  This basis being determined by the user.  These applications interact on many other levels, and form a kind of relationship between each other adding more and more meta-data to the phone user, their interactions between the applications, and of course the social element of their interactions on the phone.  This makes this phone a practical must have for a marketer involved in social media.  The level of wired together interaction is massive, and of course, if you've seen Office Outlook 2010 you know that the power that is pulled into the phone by being tied to Outlook is massive. Joe Belfiore also showed several UI & specifically UX elements of the phone interface that allows paging to be instinctual by simple clipped items, flipping page to page, and other excellent user experience advances for phone devices.  Belfiore's also showed how his people hub had a massive list of people, with pictures, all from various different social networks and other associated relations.  The rendering, speed, and viewing of these people's, their pictures, their social network information, and other characteristics was smooth and in some situations unbelievably rendered.  This demo showed some of the great power of the beta phone, which isn't even as powerful as the planned end device. Joe finished up by jumping into the music, videos, and other media with the Zune Component of the Windows 7 Mobile Phone.  This was all good stuff, but I'll get to what really sold me on the media element in a moment. When Joe was done, Scott Guthrie stepped back up to walk through building a Windows 7 Mobile Phone.  This is were I have to give serious props.  He built this application, in Visual Studio 2010, in front of 2000+ people.  That was cool, but what really was amazing that he build the application in about 2 minutes.  The IDE, side by side design that is standard in Visual Studio is light years ahead of x-Code or any of the iPhone IDEs.  The Windows 7 Mobile System, if it can get market penetration, poses a technologically superior development and phone platform over anything on the market right now.  The biggest problem with the phone, is it just isn't available yet.  I personally can't wait for a chance to build some apps for the new Windows Phone. Netflix, I May Start Up an Account Again! When I get my Windows 7 Phone device, I am absolutely getting a Netflix account again.  The Vertigo crew, as I wrote on Twitter "#MIX10 Props @seesharp on @netflix demo", displayed an application on the phone for Netflix that actually ran HD Video of Rescue Me (with Dennis Leary).  The video played back smooth as it would on a dedicated computer, I was instantly sold.  So this didn't actually sell me on the phone, because I'm already sold, but it did sell me whole heartedly on the media capabilities of the pending phone. Anyway, I try not to do this but I may double post today.  Lunch is over and I'm off to another session very near and dear to the heart of my occupation, Analytics Tracking.  Stay tuned and I should have that post up by the end of the day. Original Post – Check out my other blog for even more technical ramblings and reads.

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• Oracle Expands Sun Blade Portfolio for Cloud and Highly Virtualized Environments

  - by Ferhat Hatay

  Oracle announced the expansion of Sun Blade Portfolio for cloud and highly virtualized environments that deliver powerful performance and simplified management as tightly integrated systems.  Along with the SPARC T3-1B blade server, Oracle VM blade cluster reference configuration and Oracle's optimized solution for Oracle WebLogic Suite, Oracle introduced the dual-node Sun Blade X6275 M2 server module with some impressive benchmark results.   Benchmarks on the Sun Blade X6275 M2 server module demonstrate the outstanding performance characteristics critical for running varied commercial applications used in cloud and highly virtualized environments.  These include best-in-class SPEC CPU2006 results with the Intel Xeon processor 5600 series, six Fluent world records and 1.8 times the price-performance of the IBM Power 755 running NAMD, a prominent bio-informatics workload.   Benchmarks for Sun Blade X6275 M2 server module  SPEC CPU2006  The Sun Blade X6275 M2 server module demonstrated best in class SPECint_rate2006 results for all published results using the Intel Xeon processor 5600 series, with a result of 679.  This result is 97% better than the HP BL460c G7 blade, 80% better than the IBM HS22V blade, and 79% better than the Dell M710 blade.  This result demonstrates the density advantage of the new Oracle's server module for space-constrained data centers.     Sun Blade X6275M2 (2 Nodes, Intel Xeon X5670 2.93GHz) - 679 SPECint_rate2006; HP ProLiant BL460c G7 (2.93 GHz, Intel Xeon X5670) - 347 SPECint_rate2006; IBM BladeCenter HS22V (Intel Xeon X5680)  - 377 SPECint_rate2006; Dell PowerEdge M710 (Intel Xeon X5680, 3.33 GHz) - 380 SPECint_rate2006.  SPEC, SPECint, SPECfp reg tm of Standard Performance Evaluation Corporation. Results from www.spec.org as of 11/24/2010 and this report.    For more specifics about these results, please go to see http://blogs.sun.com/BestPerf   Fluent The Sun Fire X6275 M2 server module produced world-record results on each of the six standard cases in the current "FLUENT 12" benchmark test suite at 8-, 12-, 24-, 32-, 64- and 96-core configurations. These results beat the most recent QLogic score with IBM DX 360 M series platforms and QLogic "Truescale" interconnects.  Results on sedan_4m test case on the Sun Blade X6275 M2 server module are 23% better than the HP C7000 system, and 20% better than the IBM DX 360 M2; Dell has not posted a result for this test case.  Results can be found at the FLUENT website.   ANSYS's FLUENT software solves fluid flow problems, and is based on a numerical technique called computational fluid dynamics (CFD), which is used in the automotive, aerospace, and consumer products industries. The FLUENT 12 benchmark test suite consists of seven models that are well suited for multi-node clustered environments and representative of modern engineering CFD clusters. Vendors benchmark their systems with the principal objective of providing comparative performance information for FLUENT software that, among other things, depends on compilers, optimization, interconnect, and the performance characteristics of the hardware.   FLUENT application performance is representative of other commercial applications that require memory and CPU resources to be available in a scalable cluster-ready format.  FLUENT benchmark has six conventional test cases (eddy_417k, turbo_500k, aircraft_2m, sedan_4m, truck_14m, truck_poly_14m) at various core counts.   All information on the FLUENT website (http://www.fluent.com) is Copyrighted1995-2010 by ANSYS Inc. Results as of November 24, 2010. For more specifics about these results, please go to see http://blogs.sun.com/BestPerf   NAMD Results on the Sun Blade X6275 M2 server module running NAMD (a parallel molecular dynamics code designed for high-performance simulation of large biomolecular systems) show up to a 1.8X better price/performance than IBM's Power 7-based system.  For space-constrained environments, the ultra-dense Sun Blade X6275 M2 server module provides a 1.7X better price/performance per rack unit than IBM's system.     IBM Power 755 4-way Cluster (16U). Total price for cluster: $324,212. See IBM United States Hardware Announcement 110-008, dated February 9, 2010, pp. 4, 21 and 39-46.  Sun Blade X6275 M2 8-Blade Cluster (10U). Total price for cluster:  $193,939. Price/performance and performance/RU comparisons based on f1ATPase molecule test results. Sun Blade X6275 M2 cluster: $3,568/step/sec, 5.435 step/sec/RU. IBM Power 755 cluster: $6,355/step/sec, 3.189 step/sec/U. See http://www-03.ibm.com/systems/power/hardware/reports/system_perf.html. See http://www.ks.uiuc.edu/Research/namd/performance.html for more information, results as of 11/24/10.   For more specifics about these results, please go to see http://blogs.sun.com/BestPerf   Reverse Time Migration The Reverse Time Migration is heavily used in geophysical imaging and modeling for Oil & Gas Exploration.  The Sun Blade X6275 M2 server module showed up to a 40% performance improvement over the previous generation server module with super-linear scalability to 16 nodes for the 9-Point Stencil used in this Reverse Time Migration computational kernel.  The balanced combination of Oracle's Sun Storage 7410 system with the Sun Blade X6275 M2 server module cluster showed linear scalability for the total application throughput, including the I/O and MPI communication, to produce a final 3-D seismic depth imaged cube for interpretation. The final image write time from the Sun Blade X6275 M2 server module nodes to Oracle's Sun Storage 7410 system achieved 10GbE line speed of 1.25 GBytes/second or better performance. Between subsequent runs, the effects of I/O buffer caching on the Sun Blade X6275 M2 server module nodes and write optimized caching on the Sun Storage 7410 system gave up to 1.8 GBytes/second effective write performance. The performance results and characterization of this Reverse Time Migration benchmark could serve as a useful measure for many other I/O intensive commercial applications. 3D VTI Reverse Time Migration Seismic Depth Imaging, see http://blogs.sun.com/BestPerf/entry/3d_vti_reverse_time_migration for more information, results as of 11/14/2010.                            

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• .NET to iOS: From WinForms to the iPad

  - by RobertChipperfield

  One of the great things about working at Red Gate is getting to play with new technology - and right now, that means mobile. A few weeks ago, we decided that a little research into the tablet computing arena was due, and purely from a numbers point of view, that suggested the iPad as a good target device. A quick trip to iPhoneDevCon in San Diego later, and Marine and I came back full of ideas, and with some concept of how iOS development was meant to work. Here's how we went from there to the release of Stacks & Heaps, our geeky take on the classic "Snakes & Ladders" game. Step 1: Buy a Mac I've played with many operating systems in my time: from the original BBC Model B, through DOS, Windows, Linux, and others, but I'd so far managed to avoid buying fruit-flavoured computer hardware! If you want to develop for the iPhone, iPad or iPod Touch, that's the first thing that needs to change. If you've not used OS X before, the first thing you'll realise is that everything is different! In the interests of avoiding a flame war in the comments section, I'll only go so far as to say that a lot of my Windows-flavoured muscle memory no longer worked. If you're in the UK, you'll also realise your keyboard is lacking a # key, and that " and @ are the other way around from normal. The wonderful Ukelele keyboard layout editor restores some sanity here, as long as you don't look at the keyboard when you're typing. I couldn't give up the PC entirely, but a handy application called Synergy comes to the rescue - it lets you share a single keyboard and mouse between multiple machines. There's a few limitations: Alt-Tab always seems to go to the Mac, and Windows 7's UAC dialogs require the local mouse for security reasons, but it gets you a long way at least. Step 2: Register as an Apple Developer You can register as an Apple Developer free of charge, and that lets you download XCode and the iOS SDK. You also get the iPhone / iPad emulator, which is handy, since you'll need to be a paid member before you can deploy your apps to a real device. You can either enroll as an individual, or as a company. They both cost the same ($99/year), but there's a few differences between them. If you register as a company, you can add multiple developers to your team (all for the same $99 - not $99 per developer), and you get to use your company name in the App Store. However, you'll need to send off significantly more documentation to Apple, and I suspect the process takes rather longer than for an individual, where they just need to verify some credit card details. Here's a tip: if you're registering as a company, do so as early as possible. The approval process can take a while to complete, so get the application in in plenty of time. Step 3: Learn to love the square brackets! Objective-C is the language of the iPad. C and C++ are also supported, and if you're doing some serious game development, you'll probably spend most of your time in C++ talking OpenGL, but for forms-based apps, you'll be interacting with a lot of the Objective-C SDK. Like shifting from Ctrl-C to Cmd-C, it feels a little odd at first, with the familiar string.format(.) turning into: NSString *myString = [NSString stringWithFormat:@"Hello world, it's %@", [NSDate date]]; Thankfully XCode's auto-complete is normally passable, if not up to Visual Studio's standards, which coupled with a huge amount of content on Stack Overflow means you'll soon get to grips with the API. You'll need to get used to some terminology changes, though; here's an incomplete approximation: Coming from a .NET background, there's some luxuries you no longer have developing Objective C in XCode: Generics! Remember back in .NET 1.1, when all collections were just objects? Yup, we're back there now. ReSharper. Or, more generally, very much refactoring support. The not-many-keystrokes to rename a class, its file, and al references to it in Visual Studio turns into a much more painful experience in XCode. Garbage collection. This is actually rather less of an issue than you might expect: if you follow the rules, the reference counting provided by Objective C gets you a long way without too much pain. Circular references are their usual problematic self, though. Decent exception handling. You do have exceptions, but they're nowhere near as widely used. Generally, if something goes wrong, you get nil (see translation table above) back. Which brings me on to. Calling a method on a nil object isn't a failure - it just returns nil itself! There's many arguments for and against this, but personally I fall into the "stuff should fail as quickly and explicitly as possible" camp. Less specifically, I found that there's more chance of code failing at runtime rather than getting caught at compile-time: using the @selector(.) syntax to pass a method signature isn't (can't be) checked at compile-time, so the first you know about a typo is a crash when you try and call it. The solution to this is of course lots of great testing, both automated and manual, but I still find comfort in provably correct type safety being enforced in addition to testing. Step 4: Submit to the App Store Assuming you want to distribute to more than a handful of devices, you're going to need to submit your app to the Apple App Store. There's a few gotchas in terms of getting builds signed with the right certificates, and you'll be bouncing around between XCode and iTunes Connect a fair bit, but eventually you get everything checked off the to-do list, and are ready to upload your first binary! With some amount of anticipation, I pressed the Upload button in XCode, ready to release our creation into the world, but was instead greeted by an error informing me my XML file was malformed. Uh. A little Googling later, and it turned out that a simple rename from "Stacks&Heaps.app" to "StacksAndHeaps.app" worked around an XML escaping bug, and we were good to go. The next step is to wait for approval (or otherwise). After a couple of weeks of intensive development, this part is agonising. Did we make it? The Apple jury is still out at the moment, but our fingers are firmly crossed! In the meantime, you can see some screenshots and leave us your email address if you'd like us to get in touch when it does go live at the MobileFoo website. Step 5: Profit! Actually, that wasn't the idea here: Stacks & Heaps is free; there's no adverts, and we're not going to sell all your data either. So why did we do it? We wanted to get an idea of what it's like to move from coding for a desktop environment, to something completely different. We don't know whether in a year's time, the iPad will still be the dominant force, or whether Android will have smoothed out some bugs, tweaked the performance, and polished the UI, but I think it's a fairly sure bet that the tablet form factor is here to stay. We want to meet people who are using it, start chatting to them, and find out about some of the pain they're feeling. What better way to do that than do it ourselves, and get to write a cool game in the process?

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• CodePlex Daily Summary for Wednesday, May 19, 2010

  CodePlex Daily Summary for Wednesday, May 19, 2010New Projects3FD - Framework For Fast Development: This is a C++ framework that provides a solid error handling structure, garbage collection, multi-threading and portability between compilers. The ...ali test project: test projectAttribute Builder: The Attribute Builder builds an attribute from a lambda expression because it can.BDK0008: it is a food lovers websitecgdigest: cg digest template for non-profit orgCokmez: Bilmuh cokmez duyuru sistemiDot Game: It is a dot game that our Bangladeshi people used to play at their childhood time and their last time when they are poor for working.ESRI Javascript .NET Integration: Visual Studio project that shows how to integrate the Esri Javascript API with .NET Exchange 2010 RBAC Editor (RBAC GUI): Exchange 2010 RBAC Editor (RBAC GUI) Developed in C# and using Powershell behind the scenes RBAC tool to simplfy RBAC administrationFile Validator (Validador de Archivos): Componente que permite realizar la validación de archivos (txt, imagenes, PDF, etc) actualmente solo tiene implementado la parte de los txt, permit...Grip 09 Lab4: GripjPageFlipper: This is a wonderful implementation of page flipper entirely based on HTML 5 <canvas> tag. It means that it can work in any browser that supports HT...Main project: Index bird families and associated species. Malware Analysis and Can Handler: MACH is a tool to organize and catalog your malware analysis canned responses, and to track the topic response lifecycle for forum experts.Perf Web: Performance team web sitePiPiBugNet: PiPiBugNet是一套全新的开源Bug管理系统。 PiPiBugNet代码基于ASP.NET 2.0平台开发，编程语言为C#。 PiPiBugNet界面基于Ext JS设计，提供了极佳的用户体验。RemoteDesktop: integrated remote console, desktop and chat utilityRuneScape emulation done right.: RuneScape emulator.Sandkasten: SandkastenSilverlight Metro Theme: Metro Theme for Silverlight.Silverlight Stereoscopy: Stereoscopy with Silverlight.Twitivia: Twitivia is an online trivia service that runs through twitter and is being used as an example set of projects. C#, MVC, Windows Services, Linq ...XPool: A simple school project.New ReleasesDot Game: 'Dot Game' first release: Dot Game first release This is the 'Dot Game' first release.DotNetNuke® Store: 02.01.35: What's New in this release? Bugs corrected: - Fixed a resource for the header in the Category list of the Store Admin module. - Added several test...ESRI Javascript .NET Integration: Map search results in a DataView: Visual Studio 2010 example showing how to pass Map results back to ASP.NET for use in a DataView.Exchange 2010 RBAC Editor (RBAC GUI): RBAC Editor: This binary is still beta (0.0.9.1) but in most case it's very stableExtending C# editor - Outlining, classification: first revision: a couple of bug has been eliminated, performance improvementFloe IRC Client: Floe IRC Client 2010-05 R6: Corrected bug where text would be unexpectedly copied to the clipboard.Floe IRC Client: Floe IRC Client 2010-05 R7: - Fixed bug where text would show up in a query window with someone if they said something on a channel that you are both present on.Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.0.9 GA released: Hi, Today we have released the final version of Visifire v3.0.9 which contains the following enhancements: * Two new properties ActualAxisMin...Free Silverlight & WPF Chart Control - Visifire: Visifire SL and WPF Charts v3.5.2 GA Released: Hi, Today we have released the final version of Visifire v3.5.2 which contains the following enhancements: Two new properties ActualAxisMinimum a...HB Batch Encoder Mk 2: HB Batch Encoder Mk2 v1.02: Added .mov support.jPageFlipper: jPageFlipper 0.9: This is an initial community preview of jPageFlipper. It's not ready for production usage but has almost all functionality implemented.linq.js - LINQ for JavaScript: ver 2.1.0.0: Add Class Dictionary Lookup Grouping OrderedEnumerable Add Method ToDictionary MemoizeAll Share Let Add Overload ...Microsoft Research Biology Extension for Excel: MSR Biology Extension for Excel - M9: M9 Release includes the following updates to the previous release: > Import / Export support from Excel for multiple file formats > Bug fixes and ...Nifty CSharp Tools: Event Watcher: Event Watcher!Paint.NET Bulk Image Processor: Paint.NET Bulk Image Processor v1.0: This is the initial release of the Paint.NET Bulk Image processor plugin. All feedback is welcome.PiPiBugNet: PiPiBugNet架构设计: PiPiBugNet架构设计，未包含功能实现RuneScape emulation done right.: rc0: Release cantidate 0.Rx Contrib: V1.6: Adding CCR queue as adapter for the ReactiveQueue credits goes to Yuval Mazor http://blogs.microsoft.co.il/blogs/yuvmaz/Silverlight Metro Theme: Silverlight Metro Theme Alpha 1: Silverlight Metro Theme Alpha 1Silverlight Stereoscopy: Silverlight Stereoscopy Alpha 1: Silverlight Stereoscopy Alpha 20100518Stratosphere: Stratosphere 1.0.6.0: Introduced support for batch put Introduced Support for conditional updates and consistent read Added support for select conditions Brought t...VCC: Latest build, v2.1.30518.0: Automatic drop of latest buildVideo Downloader: Example Program - 1.1: Example Program showing the features of the DLL and what can be achieved using it. For DLL Version 1.1.Video Downloader: Version 1.1: Version 1.1 See Home Page for usage and more information regarding new features. Please remember changes at You-Tube can prevent this software from...WatchersNET.TagCloud: WatchersNET.TagCloud 01.06.00: Whats New New Tag Mode: Show Tags from Ventrian.com NewsArticles Module New Tag Mode: Show Tags from Ventrian.com SimpleGallery Module Hyperlin...Windows Double Explorer: WDE v0.4: -optimization -switch to new vst2010 -viewer close now by pressing escape -reorder tabs -send selected fullname or shortnames via email (eye button...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryRawrPHPExcelGMap.NET - Great Maps for Windows Forms & PresentationCustomer Portal Accelerator for Microsoft Dynamics CRMBlogEngine.NETWindows Azure Command-line Tools for PHP DevelopersCassiniDev - Cassini 3.5/4.0 Developers EditionSQL Server PowerShell ExtensionsFluent Ribbon Control Suite

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• CodePlex Daily Summary for Monday, May 17, 2010

  CodePlex Daily Summary for Monday, May 17, 2010New Projects.NET Essentials Course: .NET Essentials course @ Telerik Academy Training project for the studentsAU/NZ Office 2010 Launch Demos: The AU/NZ Office 2010 Launch Demos are a collection of code samples that were used as part of the Office/SharePoint 2010 launch parties in Australi...CybennyCMS: Very simple CMS system for building sites with ASP.NET with templates for lay-out, content pages with only html content and a xml file for the site...essionPIM: essionPIMGIStance: A library for finding "nearest neighbor" among an in-memory set of positions, in C# and F#. A radius must be specified for making a meaningful s...IP Informer: IP Informer is IP Informer.Kurumsal Ofis Paketi: Kurumsal Ofis Paketi (KOP), Microsoft Ofis 2010 ürünleri için geliştirilmiş eklenti yazılımıdır. KOP, Word ve Excel’de bulunan işlevlerinin genişle...Mockup to XAML: Convert Balsamiq Mockups to XAML. This project supports BMML mockup control conversion using plugins. A standard set of controls are included wit...Open XML Validator: This WPF app give you a brief resume about errors in your Open XML documents.Paint.NET Bulk Image Processor: PDNBulkUpdater is a plug-in for Paint.NET that allows you to efficiently perform operations such as resizing and converting multiple images at the ...PiPiBugNet: PiPiBugNet是一套全新的开源Bug管理系统Roleplay character generator: The roleplay character generator allows the creation of characters for different roleplaying gamesSharePoint User Search WebParts: This project contains SharePoint webparts which provide advanced search configuration and experience for SharePoint 2007. It will be upgrade in few...Spodi: Spodi is created on 22-04-2010TfsPolicyPack: This project will provide a few checkin policies for VS 2010.vccodesandobx: vccodesandobxvccodesandobxvccodesandobxWhiteNile: test project using codeplexNew ReleasesAnimeStore.Net: 1.0.3.0: Build 1.0.3.0 Changes Move some functionality to features (MEF) Filter / Search functionality. Anime hard-copy records storage (e.g Disk Storage ...AU/NZ Office 2010 Launch Demos: Twitter map web part: This is the main twitter map web part download, see the Twitter Map web part page for all the information.Blueset Studio Opensource Projects: 推来: 稳定版本BUtil: BUtil 5.0 Alpha2: The initial implementation of multitasking (except ghost)CassiniDev - Cassini 3.5/4.0 Developers Edition: CassiniDev 3.5.1 and 4.0.1 beta: Beta 2 is released here: url http://cassinidev.codeplex.com/releases/view/45456 New in CassiniDev v3.5.1.0/v4.0.1.0 Added .Net 4 / VS10 build. ...CBM-Command: 2010-05-16: Release Notes - 2010-05-16New Features New navigation options: Page Up, Page Down, Top of Directory, Bottom of Directory. See documentation (http:...CCNet Conditional Plugin: CCNet Conditional for CCNet 1.5: A (quick) build of the plugin for CCNet 1.5 to fix the 17365 bug reported by Beakster. This also adds a new condition "timeCondition"CybennyCMS: Cybenny CMS beta 1: The first beta. Includes a small demo site.Data Extracting SDK: Data Extracting SDK v.1.1 RTM: RTM version of Data Extracting SDK.Duckworth Lewis Professional Edition Calculator: DLcalc 2.0: This software can perform all D/L calculations 100% accurately. From version 2.0 onwards, tables for par scores can also be produced.EPiServer CMS Page Type Builder: Page Type Builder 1.2: Release notes can be found in this blog post.Floe IRC Client: Floe IRC Client 2010-05 R5: - Many new context menu options for @s - Ability to select multiple users in the nick list for some operations (kick, ban) - Bunch of minor bug fix...Graffiti CMS Events Plugin: Version 1.0.1: Minor update to previous version to fix bug where deleted posts were still showing in the calendar.Microsoft Research Boogie: 2010-05-16: Binary release of Boogie and Dafny. (Note, Chalice is not pre-built as part of this binary release. To obtain it, you need to build it yourself f...MSBuild Launch Pad (mPad): 1.0 Beta 2: Basic support for sln, csproj, vbproj, vcxproj, shfbproj, ccproj, oxygene and proj files are added. Basic settings (Show Prompt, and Auto Hide) are...Multi-Language Words Memorizer: Memorizer 1.1: Issues fix, XML db update with new words.NShader - HLSL - GLSL - CG - Shader Syntax Highlighter AddIn for Visual Studio: NShader 1.1: New release of NShader! New : - a Visual Studio 2010 port can be installed through the new extension manager : you just have to download NShaderV...PHPExcel: PHPExcel 1.7.3 Production: Want to contribute?Please refer the Contribute page. DonationsDonate via PayPal. If you want to, we can also add your name / company on our Donati...Rollback - A social backup tool.: Rollback Setup 0.5.1.2 Build 48360: Bug fixes for backing up files which are hidden/system. Changes to make builds on 64 bit Windows 7 using VS 2010 Express edition.Rollback - A social backup tool.: Rollback Setup 0.5.1.3: Updated version number.Shake - C# Make: Shake v0.1.20: New: Simple console logger Changes: Command line params helper writes out syntax and samples (like msbuild) Fixes: Assembly info, file task and r...SharePoint User Search WebParts: v0.1 Friendly MOSS 2007 Search WebPart: Very first version of this webpart. A more stabilized version will follow in few days.Team Deploy: Team Deploy 2010 Beta 1: This is the initial release for Team Deploy 2010 for TFS Team Build 2010. All features from Team Build 2.x are functional in this version. Comp...Team Foundation Server Administration Tool: 2.0: TFS Administration Tool 2.0 TFS Administration Tool 2.0 is built on top of the Team Foundation Server 2008 object model and in order to connect to...The Ping Master: v0.9.0.0: Installer for The Ping Master binariesUseful Office Macros: All Macro Downloads: Please find above the downloads related to this project. Each Excel Workbook below works independently of the others, so you only need to download...VCC: Latest build, v2.1.30516.0: Automatic drop of latest buildVisual Studio DSite: Advanced Digital Board Game (Visual C++ 2008): An advanced digital board game made in visual c 2008.YUI Compressor Custom Tool for Visual Studio: YUI Compressor Custom Tool Full Version: Version 1.0 The following changes have been made: Merged classes to automatically sense if the target file is Javascript or CSS. Cleaned up setu...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryPHPExcelBlogEngine.NETRawrMicrosoft Biology FoundationCustomer Portal Accelerator for Microsoft Dynamics CRMWindows Azure Command-line Tools for PHP DevelopersDotNetZip LibraryCaliburn: An Application Framework for WPF and SilverlightSQL Server PowerShell Extensions

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• Custom Model Binding of IEnumerable Properties in ASP.Net MVC 2

  - by Doug Lampe

  MVC 2 provides a GREAT feature for dealing with enumerable types.  Let's say you have an object with a parent/child relationship and you want to allow users to modify multiple children at the same time.  You can simply use the following syntax for any indexed enumerables (arrays, generic lists, etc.) and then your values will bind to your enumerable model properties. 1: <% using (Html.BeginForm("TestModelParameter", "Home")) 2: { %> 3: < table > 4: < tr >< th >ID</th><th>Name</th><th>Description</th></tr> 5: <% for (int i = 0; i < Model.Items.Count; i++) 6: { %> 7: < tr > 8: < td > 9: <%= i %> 10: </ td > 11: < td > 12: <%= Html.TextBoxFor(m => m.Items[i].Name) %> 13: </ td > 14: < td > 15: <%= Model.Items[i].Description %> 16: </ td > 17: </ tr > 18: <% } %> 19: </ table > 20: < input type ="submit" /> 21: <% } %> Then just update your model either by passing it into your action method as a parameter or explicitly with UpdateModel/TryUpdateModel. 1: public ActionResult TestTryUpdate() 2: { 3: ContainerModel model = new ContainerModel(); 4: TryUpdateModel(model); 5:   6: return View("Test", model); 7: } 8:   9: public ActionResult TestModelParameter(ContainerModel model) 10: { 11: return View("Test", model); 12: } Simple right?  Well, not quite.  The problem is the DefaultModelBinder and how it sets properties.  In this case our model has a property that is a generic list (Items).  The first bad thing the model binder does is create a new instance of the list.  This can be fixed by making the property truly read-only by removing the set accessor.  However this won't help because this behaviour continues.  As the model binder iterates through the items to "set" their values, it creates new instances of them as well.  This means you lose any information not passed via the UI to your controller so in the examplel above the "Description" property would be blank for each item after the form posts. One solution for this is custom model binding.  I have put together a solution which allows you to retain the structure of your model.  Model binding is a somewhat advanced concept so you may need to do some additional research to really understand what is going on here, but the code is fairly simple.  First we will create a binder for the parent object which will retain the state of the parent as well as some information on which children have already been bound. 1: public class ContainerModelBinder : DefaultModelBinder 2: { 3: /// <summary> 4: /// Gets an instance of the model to be used to bind child objects. 5: /// </summary> 6: public ContainerModel Model { get; private set; } 7:   8: /// <summary> 9: /// Gets a list which will be used to track which items have been bound. 10: /// </summary> 11: public List<ItemModel> BoundItems { get; private set; } 12:   13: public ContainerModelBinder() 14: { 15: BoundItems = new List<ItemModel>(); 16: } 17:   18: protected override object CreateModel(ControllerContext controllerContext, ModelBindingContext bindingContext, Type modelType) 19: { 20: // Set the Model property so child binders can find children. 21: Model = base.CreateModel(controllerContext, bindingContext, modelType) as ContainerModel; 22:   23: return Model; 24: } 25: } Next we will create the child binder and have it point to the parent binder to get instances of the child objects.  Note that this only works if there is only one property of type ItemModel in the parent class since the property to find the item in the parent is hard coded. 1: public class ItemModelBinder : DefaultModelBinder 2: { 3: /// <summary> 4: /// Gets the parent binder so we can find objects in the parent's collection 5: /// </summary> 6: public ContainerModelBinder ParentBinder { get; private set; } 7: 8: public ItemModelBinder(ContainerModelBinder containerModelBinder) 9: { 10: ParentBinder = containerModelBinder; 11: } 12:   13: protected override object CreateModel(ControllerContext controllerContext, ModelBindingContext bindingContext, Type modelType) 14: { 15: // Find the item in the parent collection and add it to the bound items list. 16: ItemModel item = ParentBinder.Model.Items.FirstOrDefault(i => !ParentBinder.BoundItems.Contains(i)); 17: ParentBinder.BoundItems.Add(item); 18: 19: return item; 20: } 21: } Finally, we will register these binders in Global.asax.cs so they will be used to bind the classes. 1: protected void Application_Start() 2: { 3: AreaRegistration.RegisterAllAreas(); 4:   5: ContainerModelBinder containerModelBinder = new ContainerModelBinder(); 6: ModelBinders.Binders.Add(typeof(ContainerModel), containerModelBinder); 7: ModelBinders.Binders.Add(typeof(ItemModel), new ItemModelBinder(containerModelBinder)); 8:   9: RegisterRoutes(RouteTable.Routes); 10: } I'm sure some of my fellow geeks will comment that this could be done more efficiently by simply rewriting some of the methods of the default model binder to get the same desired behavior.  I like my method shown here because it extends the binder class instead of modifying it so it minimizes the potential for unforseen problems. In a future post (if I ever get around to it) I will explore creating a generic version of these binders.

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• SQL SERVER – Thinking about Deprecated, Discontinued Features and Breaking Changes while Upgrading to SQL Server 2012 – Guest Post by Nakul Vachhrajani

  - by pinaldave

  Nakul Vachhrajani is a Technical Specialist and systems development professional with iGATE having a total IT experience of more than 7 years. Nakul is an active blogger with BeyondRelational.com (150+ blogs), and can also be found on forums at SQLServerCentral and BeyondRelational.com. Nakul has also been a guest columnist for SQLAuthority.com and SQLServerCentral.com. Nakul presented a webcast on the “Underappreciated Features of Microsoft SQL Server” at the Microsoft Virtual Tech Days Exclusive Webcast series (May 02-06, 2011) on May 06, 2011. He is also the author of a research paper on Database upgrade methodologies, which was published in a CSI journal, published nationwide. In addition to his passion about SQL Server, Nakul also contributes to the academia out of personal interest. He visits various colleges and universities as an external faculty to judge project activities being carried out by the students. Disclaimer: The opinions expressed herein are his own personal opinions and do not represent his employer’s view in anyway. Blog | LinkedIn | Twitter | Google+ Let us hear the thoughts of Nakul in first person - Those who have been following my blogs would be aware that I am recently running a series on the database engine features that have been deprecated in Microsoft SQL Server 2012. Based on the response that I have received, I was quite surprised to know that most of the audience found these to be breaking changes, when in fact, they were not! It was then that I decided to write a little piece on how to plan your database upgrade such that it works with the next version of Microsoft SQL Server. Please note that the recommendations made in this article are high-level markers and are intended to help you think over the specific steps that you would need to take to upgrade your database. Refer the documentation – Understand the terms Change is the only constant in this world. Therefore, whenever customer requirements, newer architectures and designs require software vendors to make a change to the keywords, functions, etc; they ensure that they provide their end users sufficient time to migrate over to the new standards before dropping off the old ones. Microsoft does that too with it’s Microsoft SQL Server product. Whenever a new SQL Server release is announced, it comes with a list of the following features: Breaking changes These are changes that would break your currently running applications, scripts or functionalities that are based on earlier version of Microsoft SQL Server These are mostly features whose behavior has been changed keeping in mind the newer architectures and designs Lesson: These are the changes that you need to be most worried about! Discontinued features These features are no longer available in the associated version of Microsoft SQL Server These features used to be “deprecated” in the prior release Lesson: Without these changes, your database would not be compliant/may not work with the version of Microsoft SQL Server under consideration Deprecated features These features are those that are still available in the current version of Microsoft SQL Server, but are scheduled for removal in a future version. These may be removed in either the next version or any other future version of Microsoft SQL Server The features listed for deprecation will compose the list of discontinued features in the next version of SQL Server Lesson: Plan to make necessary changes required to remove/replace usage of the deprecated features with the latest recommended replacements Once a feature appears on the list, it moves from bottom to the top, i.e. it is first marked as “Deprecated” and then “Discontinued”. We know of “Breaking change” comes later on in the product life cycle. What this means is that if you want to know what features would not work with SQL Server 2012 (and you are currently using SQL Server 2008 R2), you need to refer the list of breaking changes and discontinued features in SQL Server 2012. Use the tools! There are a lot of tools and technologies around us, but it is rarely that I find teams using these tools religiously and to the best of their potential. Below are the top two tools, from Microsoft, that I use every time I plan a database upgrade. The SQL Server Upgrade Advisor Ever since SQL Server 2005 was announced, Microsoft provides a small, very light-weight tool called the “SQL Server upgrade advisor”. The upgrade advisor analyzes installed components from earlier versions of SQL Server, and then generates a report that identifies issues to fix either before or after you upgrade. The analysis examines objects that can be accessed, such as scripts, stored procedures, triggers, and trace files. Upgrade Advisor cannot analyze desktop applications or encrypted stored procedures. Refer the links towards the end of the post to know how to get the Upgrade Advisor. The SQL Server Profiler Another great tool that you can use is the one most SQL Server developers & administrators use often – the SQL Server profiler. SQL Server Profiler provides functionality to monitor the “Deprecation” event, which contains: Deprecation announcement – equivalent to features to be deprecated in a future release of SQL Server Deprecation final support – equivalent to features to be deprecated in the next release of SQL Server You can learn more using the links towards the end of the post. A basic checklist There are a lot of finer points that need to be taken care of when upgrading your database. But, it would be worth-while to identify a few basic steps in order to make your database compliant with the next version of SQL Server: Monitor the current application workload (on a test bed) via the Profiler in order to identify usage of features marked as Deprecated If none appear, you are all set! (This almost never happens) Note down all the offending queries and feature usages Run analysis sessions using the SQL Server upgrade advisor on your database Based on the inputs from the analysis report and Profiler trace sessions, Incorporate solutions for the breaking changes first Next, incorporate solutions for the discontinued features Revisit and document the upgrade strategy for your deployment scenarios Revisit the fall-back, i.e. rollback strategies in case the upgrades fail Because some programming changes are dependent upon the SQL server version, this may need to be done in consultation with the development teams Before any other enhancements are incorporated by the development team, send out the database changes into QA QA strategy should involve a comparison between an environment running the old version of SQL Server against the new one Because minimal application changes have gone in (essential changes for SQL Server version compliance only), this would be possible As an ongoing activity, keep incorporating changes recommended as per the deprecated features list As a DBA, update your coding standards to ensure that the developers are using ANSI compliant code – this code will require a change only if the ANSI standard changes Remember this: Change management is a continuous process. Keep revisiting the product release notes and incorporate recommended changes to stay prepared for the next release of SQL Server. May the power of SQL Server be with you! Links Referenced in this post Breaking changes in SQL Server 2012: Link Discontinued features in SQL Server 2012: Link Get the upgrade advisor from the Microsoft Download Center at: Link Upgrade Advisor page on MSDN: Link Profiler: Review T-SQL code to identify objects no longer supported by Microsoft: Link Upgrading to SQL Server 2012 by Vinod Kumar: Link Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Upgrade

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