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  • ~saas license manager

    - by Steven
    Hi all, We're developing a saas app, which is almost finished. Being in the final stages we're wondering how we are going to charge customers for using our app, how we will enforce they will not pass on their logins and so on. Does anyone know a ready-made solution? We do have a budget for this. rough criteria: - enforcing multiple payment/licensing options (trial - license with grace periods, on demand, pay per use, etc) - integration with payment providers - tracking/preventing unauthorised usage - payment/license plans adjustable on a per customer(group) basis

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  • UK Royal Mail PAF address finder via postcode alternatives?

    - by Naren
    Hello Guys, We need an address finder (premise level) based on postcode. We have a budget of 40k for this. But I have been assigned to find some cheaper alternatives for Royal mail PAF database. Is Google any good to find premise level address when you send full postcode. Any recommendation over Royal Mail PAF file. Any web services out there for this to accomplish? Please share your knowledge. Cheers, Naren

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  • What is(are) currently the best language(s) for modern web site design? Recommendations?

    - by Jereme Hall
    I'm a little out of date, before HTML4 and javascript got AJAXy. Does anyone have opinions about the best tools for web site design? I'd rather avoid ASP and .NET, since I've got a limited budget. This seems like a good time to start fresh. Please keep the replies on the coding recommendations, as I already know how to register a domain name, redirect it, set up Apache. (I could use some opinions on the various Apache flavors)

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  • Out of memory error

    - by Rahul Varma
    Hi, I am trying to retrieve a list of images and text from a web service. I have first coded to get the images to a list using Simple Adapter. The images are getting displayed the app is showing an error and in the Logcat the following errors occur... 04-26 10:55:39.483: ERROR/dalvikvm-heap(1047): 8850-byte external allocation too large for this process. 04-26 10:55:39.493: ERROR/(1047): VM won't let us allocate 8850 bytes 04-26 10:55:39.563: ERROR/AndroidRuntime(1047): Uncaught handler: thread Thread-96 exiting due to uncaught exception 04-26 10:55:39.573: ERROR/AndroidRuntime(1047): java.lang.OutOfMemoryError: bitmap size exceeds VM budget 04-26 10:55:39.573: ERROR/AndroidRuntime(1047): at android.graphics.BitmapFactory.nativeDecodeStream(Native Method) 04-26 10:55:39.573: ERROR/AndroidRuntime(1047): at android.graphics.BitmapFactory.decodeStream(BitmapFactory.java:451) 04-26 10:55:39.573: ERROR/AndroidRuntime(1047): at com.stellent.gorinka.AsyncImageLoaderv.loadImageFromUrl(AsyncImageLoaderv.java:57) 04-26 10:55:39.573: ERROR/AndroidRuntime(1047): at com.stellent.gorinka.AsyncImageLoaderv$2.run(AsyncImageLoaderv.java:41) 04-26 10:55:40.393: ERROR/dalvikvm-heap(1047): 14600-byte external allocation too large for this process. 04-26 10:55:40.403: ERROR/(1047): VM won't let us allocate 14600 bytes 04-26 10:55:40.493: ERROR/AndroidRuntime(1047): Uncaught handler: thread Thread-93 exiting due to uncaught exception 04-26 10:55:40.493: ERROR/AndroidRuntime(1047): java.lang.OutOfMemoryError: bitmap size exceeds VM budget 04-26 10:55:40.493: ERROR/AndroidRuntime(1047): at android.graphics.BitmapFactory.nativeDecodeStream(Native Method) 04-26 10:55:40.493: ERROR/AndroidRuntime(1047): at android.graphics.BitmapFactory.decodeStream(BitmapFactory.java:451) 04-26 10:55:40.493: ERROR/AndroidRuntime(1047): at com.stellent.gorinka.AsyncImageLoaderv.loadImageFromUrl(AsyncImageLoaderv.java:57) 04-26 10:55:40.493: ERROR/AndroidRuntime(1047): at com.stellent.gorinka.AsyncImageLoaderv$2.run(AsyncImageLoaderv.java:41) 04-26 10:55:40.594: INFO/Process(584): Sending signal. PID: 1047 SIG: 3 Here's the coding in the adapter... final ImageView imageView = (ImageView) rowView.findViewById(R.id.image); AsyncImageLoaderv asyncImageLoader=new AsyncImageLoaderv(); Bitmap cachedImage = asyncImageLoader.loadDrawable(imgPath, new AsyncImageLoaderv.ImageCallback() { public void imageLoaded(Bitmap imageDrawable, String imageUrl) { imageView.setImageBitmap(imageDrawable); } }); imageView.setImageBitmap(cachedImage); .......... ........... ............ //To load the image... public static Bitmap loadImageFromUrl(String url) { InputStream inputStream;Bitmap b; try { inputStream = (InputStream) new URL(url).getContent(); BitmapFactory.Options bpo= new BitmapFactory.Options(); bpo.inSampleSize=2; b=BitmapFactory.decodeStream(inputStream, null,bpo ); return b; } catch (IOException e) { throw new RuntimeException(e); } // return null; } Please tell me how to fix the error....

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  • Commercial Java LIB / API to read and write Word 2007 docs

    - by AlfaTeK
    I need a simple to use / good docs / good support java lib to read and write word documents, namely word 2007 support (and word 2010 support planned). As the project I'm in has budget and time-constraints I don't mind buying a commercial lib :) I know they are XML files in a somewhat open format but I really don't want to waste time understanding the XML specification. Any good recommendations from happy customers? (Right now my choice is going to Aspose.Words for Java)

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  • Comparing Flash, HTML, Silverlight, X3D and Unity 3d

    - by Amira Elsayed
    I have to prepare a comparison between the following technologies to present it to my Project Manager, but I fell that I'm lost, so if any one can help I will be thankful I want to compare between them in the following areas: the support of online video streaming the budget of using each one Learning Time will be needed to learn the technology Which one is the standard and will target a lot of users The support if I found any problem Bugs and security issues connection to DB, SOA and web services supporting of multi player

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  • SVN Repository Search

    - by John
    Is there any good software that will allow me to search through my SVN respository for code snippets? I found 'FishEye' but the cost is 1,200 and well outside my budget.

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  • how to deal with political differences that lead to dysfunctional development environment

    - by Pierreten
    We have a few liberal programmers on our team who don't use source control, don't manage time effectively and always want to use our budget on useless tools/components that are expensive and things we can build ourselves. They are also loud and disrespectful. Our group of conservatives always have to clean up after them and show them the correct way of doing things. How do we address this discrepancy? Please advise.

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  • Oracle Training Providers

    - by RC
    I'm looking to find an Oracle PL/SQL training course for a colleague of mine. I've had first-hand experience with Oracle University and was quite satisfied with my experience, but the courses currently available through Oracle University are limited to options out of our budget when considering travel and 5 days of hotel. I'm wondering what other good providers of Oracle training are out there and what fellow developers are having positive experiences with. Travel is expected, but we are based out of Atlanta, GA so suggestions in the vicinity would be a plus.

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  • Looking for open sourced BI (My Sql)

    - by fatnjazzy
    Hi, I know that there are few open sourced / Free BI projects and I am looking recommendations. I have a growing Mysql database that i got tired from writing sql queries + gui + filtering over and over again. if i am not able to find a free one than my budget will be: (1$ - 2500$ ) My needs are: Mysql 5 Connection. user permissions export options Basic Dashboard -- nice to have: Web Based GUI Development framework integration in PHP

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  • Instant win contest script

    - by zac
    Has anyone seen a good "quick" solution to duct tape together an instant win contest? I need to find a solution where a winner a day gets randomly selected after signing up for email. My company just told me about this and as usual there is really no budget.. no time to accomplish this. Thanks for any ideas.

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  • free (or cheap) css or xhtmlcss editing tools

    - by Crash893
    I'm pretty new to web development and I am working on our company website. I've thus far been doing all the work in notepad++ but i was wondering if there was something a little more friendly to the eyes for layout and WYSIWYG formatting. the catch is i have basically no budget so anything like dreamweaver (which i heard is not the best application for tis anyway ) is out. any suggestions or hints would be greatly appreciated

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  • Idea needed for creating a subscription based Image gallery

    - by user248674
    My client wants a flickr kind of site, but people have to pay for registering .And they can restrict their gallery view. Since its a low budget and short term project, I would like to customize some readily available scripts rathar than starting from scratch. Please suggest abt technology,methodologies to be used. Thanks in advance :)

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  • My Android game runs out of memory when it is closed and opened and couple times.

    - by sirconnorstack
    I have an Android game that has an activity for the menu, and then another activity for the game that creates a SurfaceView and Thread to deal with canvas drawing and game logic. When you exit the game and start it up again too much or if you open and close the keyboard (thus restarting the activity), the game runs out of memory, usually when loading a bitmap: java.lang.OutOfMemoryError: bitmap size exceeds VM budget How can I keep all my images in memory without loading them again when the game changes state, or how can I release them from memory and let them reload when the game is restarted?

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  • Network Restructure Method for Double-NAT network

    - by Adrian
    Due to a series of poor network design decisions (mostly) made many years ago in order to save a few bucks here and there, I have a network that is decidedly sub-optimally architected. I'm looking for suggestions to improve this less-than-pleasant situation. We're a non-profit with a Linux-based IT department and a limited budget. (Note: None of the Windows equipment we have runs does anything that talks to the Internet nor do we have any Windows admins on staff.) Key points: We have a main office and about 12 remote sites that essentially double NAT their subnets with physically-segregated switches. (No VLANing and limited ability to do so with current switches) These locations have a "DMZ" subnet that are NAT'd on an identically assigned 10.0.0/24 subnet at each site. These subnets cannot talk to DMZs at any other location because we don't route them anywhere except between server and adjacent "firewall". Some of these locations have multiple ISP connections (T1, Cable, and/or DSLs) that we manually route using IP Tools in Linux. These firewalls all run on the (10.0.0/24) network and are mostly "pro-sumer" grade firewalls (Linksys, Netgear, etc.) or ISP-provided DSL modems. Connecting these firewalls (via simple unmanaged switches) is one or more servers that must be publically-accessible. Connected to the main office's 10.0.0/24 subnet are servers for email, tele-commuter VPN, remote office VPN server, primary router to the internal 192.168/24 subnets. These have to be access from specific ISP connections based on traffic type and connection source. All our routing is done manually or with OpenVPN route statements Inter-office traffic goes through the OpenVPN service in the main 'Router' server which has it's own NAT'ing involved. Remote sites only have one server installed at each site and cannot afford multiple servers due to budget constraints. These servers are all LTSP servers several 5-20 terminals. The 192.168.2/24 and 192.168.3/24 subnets are mostly but NOT entirely on Cisco 2960 switches that can do VLAN. The remainder are DLink DGS-1248 switches that I am not sure I trust well enough to use with VLANs. There is also some remaining internal concern about VLANs since only the senior networking staff person understands how it works. All regular internet traffic goes through the CentOS 5 router server which in turns NATs the 192.168/24 subnets to the 10.0.0.0/24 subnets according to the manually-configured routing rules that we use to point outbound traffic to the proper internet connection based on '-host' routing statements. I want to simplify this and ready All Of The Things for ESXi virtualization, including these public-facing services. Is there a no- or low-cost solution that would get rid of the Double-NAT and restore a little sanity to this mess so that my future replacement doesn't hunt me down? Basic Diagram for the main office: These are my goals: Public-facing Servers with interfaces on that middle 10.0.0/24 network to be moved in to 192.168.2/24 subnet on ESXi servers. Get rid of the double NAT and get our entire network on one single subnet. My understanding is that this is something we'll need to do under IPv6 anyway, but I think this mess is standing in the way.

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  • IBM Server Config questions

    - by Joel Coel
    I have a few questions on a potential server setup. First, the situation: Last year we bought an IBM x3500 server with 2 Xeon E5410's, 9GB RAM, 6 HDDs. The original intent for this server was to replace the old exchange e-mail server. It was brought in, set up, and then shortly after we switched to gmail. Shortly after that my predecessor left for greener pastures, and finally I was hired. So this nice server is now sitting (mostly) idle. This year I have budget again for one server, and of course I want to put this other server to work. I'm thinking about the best use for the two server, and I think I finally have a plan for what I want to do with them. The idea is to use the two newer servers as a pair of VM hosts. I will set up each server with the same 8 VMs, but divide up the load so that only 4 are active per physical host. That means I've normally got 2GB RAM + 2 cores per host. I've done some load testing to pick out what servers to convert to virtual, and chose them so that each host will be capable of handling the entire set of 8 by itself in a pinch with 1 core and 1GB RAM, but would be very taxed to do so. This should take our data center from 13 total servers down to 7. The "servers" I'm replacing are mostly re-purposed desktops, so I'm more than happy to be able to do this. Now it's time to go shopping for the new server. I'd like my two hosts to match as closely as possible, and so I'm looking at IBM again. It also helps that we have some educational matching grant money from IBM that I need to use to help pay for this system (we're a small private college). So finally, (if you're not bored already), we come to my questions: Am I missing anything big or obvious in this plan? I'm a little worried about network performance since the VM hosts will only have 4 nics total where 8 used to be, but I don't think it will be a problem. Is there anything else like this I might be overlooking? Am I making it even too complicated? IBM no longer has a good analog to last year's server. If I want to match the performance (8 cores, 9GB RAM, 1333mhz front side bus, 6 spindles), I have to spend quite a bit more than we paid last year: $2K+, or nearly a 33% cost increase. This only brings a marginal increase in performance. The alternative to stay in budget is to take a hit on the fsb down to 800mhz or cut the number of cores in half, neither of which is attractive. The main cost culprit is the processor. IBM no longer offers the E5410. It's listed as a part, but not available in any of the server configs I've looked at. I'm considering getting the cheapest 800mhz fsb dual core xeon I can configure and then buying the E5410's separately. That's still an extra $350 I wasn't counting on, but that's better than $2K. I want to know what others think of this - will it work or will I end up with the wrong motherboard or some other issue? Am I missing a simple way to configure the server I really want? I don't really intend to do this, but one option to save some money back is to omit the redundant power supply. Since my redundancy plan for these system is to switch over to a completely different host, the extra power isn't fully necessary. That said, it's still very helpful to avoid even short downtimes while I switch over VMs. Has anyone done this?

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  • REST to Objects in C#

    RESTful interfaces for web services are all the rage for many Web 2.0 sites.  If you want to consume these in a very simple fashion, LINQ to XML can do the job pretty easily in C#.  If you go searching for help on this, youll find a lot of incomplete solutions and fairly large toolkits and frameworks (guess how I know this) this quick article is meant to be a no fluff just stuff approach to making this work. POCO Objects Lets assume you have a Model that you want to suck data into from a RESTful web service.  Ideally this is a Plain Old CLR Object, meaning it isnt infected with any persistence or serialization goop.  It might look something like this: public class Entry { public int Id; public int UserId; public DateTime Date; public float Hours; public string Notes; public bool Billable;   public override string ToString() { return String.Format("[{0}] User: {1} Date: {2} Hours: {3} Notes: {4} Billable {5}", Id, UserId, Date, Hours, Notes, Billable); } } Not that this isnt a completely trivial object.  Lets look at the API for the service.  RESTful HTTP Service In this case, its TickSpots API, with the following sample output: <?xml version="1.0" encoding="UTF-8"?> <entries type="array"> <entry> <id type="integer">24</id> <task_id type="integer">14</task_id> <user_id type="integer">3</user_id> <date type="date">2008-03-08</date> <hours type="float">1.00</hours> <notes>Had trouble with tribbles.</notes> <billable>true</billable> # Billable is an attribute inherited from the task <billed>true</billed> # Billed is an attribute to track whether the entry has been invoiced <created_at type="datetime">Tue, 07 Oct 2008 14:46:16 -0400</created_at> <updated_at type="datetime">Tue, 07 Oct 2008 14:46:16 -0400</updated_at> # The following attributes are derived and provided for informational purposes: <user_email>[email protected]</user_email> <task_name>Remove converter assembly</task_name> <sum_hours type="float">2.00</sum_hours> <budget type="float">10.00</budget> <project_name>Realign dilithium crystals</project_name> <client_name>Starfleet Command</client_name> </entry> </entries> Im assuming in this case that I dont necessarily care about all of the data fields the service is returning I just need some of them for my applications purposes.  Thus, you can see there are more elements in the <entry> XML than I have in my Entry class. Get The XML with C# The next step is to get the XML.  The following snippet does the heavy lifting once you pass it the appropriate URL: protected XElement GetResponse(string uri) { var request = WebRequest.Create(uri) as HttpWebRequest; request.UserAgent = ".NET Sample"; request.KeepAlive = false;   request.Timeout = 15 * 1000;   var response = request.GetResponse() as HttpWebResponse;   if (request.HaveResponse == true && response != null) { var reader = new StreamReader(response.GetResponseStream()); return XElement.Parse(reader.ReadToEnd()); } throw new Exception("Error fetching data."); } This is adapted from the Yahoo Developer article on Web Service REST calls.  Once you have the XML, the last step is to get the data back as your POCO. Use LINQ-To-XML to Deserialize POCOs from XML This is done via the following code: public IEnumerable<Entry> List(DateTime startDate, DateTime endDate) { string additionalParameters = String.Format("start_date={0}&end_date={1}", startDate.ToShortDateString(), endDate.ToShortDateString()); string uri = BuildUrl("entries", additionalParameters);   XElement elements = GetResponse(uri);   var entries = from e in elements.Elements() where e.Name.LocalName == "entry" select new Entry { Id = int.Parse(e.Element("id").Value), UserId = int.Parse(e.Element("user_id").Value), Date = DateTime.Parse(e.Element("date").Value), Hours = float.Parse(e.Element("hours").Value), Notes = e.Element("notes").Value, Billable = bool.Parse(e.Element("billable").Value) }; return entries; }   For completeness, heres the BuildUrl method for my TickSpot API wrapper: // Change these to your settings protected const string projectDomain = "DOMAIN.tickspot.com"; private const string authParams = "[email protected]&password=MyTickSpotPassword";   protected string BuildUrl(string apiMethod, string additionalParams) { if (projectDomain.Contains("DOMAIN")) { throw new ApplicationException("You must update your domain in ProjectRepository.cs."); } if (authParams.Contains("MyTickSpotPassword")) { throw new ApplicationException("You must update your email and password in ProjectRepository.cs."); } return string.Format("https://{0}/api/{1}?{2}&{3}", projectDomain, apiMethod, authParams, additionalParams); } Thats it!  Now go forth and consume XML and map it to classes you actually want to work with.  Have fun! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • REST to Objects in C#

    RESTful interfaces for web services are all the rage for many Web 2.0 sites.  If you want to consume these in a very simple fashion, LINQ to XML can do the job pretty easily in C#.  If you go searching for help on this, youll find a lot of incomplete solutions and fairly large toolkits and frameworks (guess how I know this) this quick article is meant to be a no fluff just stuff approach to making this work. POCO Objects Lets assume you have a Model that you want to suck data into from a RESTful web service.  Ideally this is a Plain Old CLR Object, meaning it isnt infected with any persistence or serialization goop.  It might look something like this: public class Entry { public int Id; public int UserId; public DateTime Date; public float Hours; public string Notes; public bool Billable;   public override string ToString() { return String.Format("[{0}] User: {1} Date: {2} Hours: {3} Notes: {4} Billable {5}", Id, UserId, Date, Hours, Notes, Billable); } } Not that this isnt a completely trivial object.  Lets look at the API for the service.  RESTful HTTP Service In this case, its TickSpots API, with the following sample output: <?xml version="1.0" encoding="UTF-8"?> <entries type="array"> <entry> <id type="integer">24</id> <task_id type="integer">14</task_id> <user_id type="integer">3</user_id> <date type="date">2008-03-08</date> <hours type="float">1.00</hours> <notes>Had trouble with tribbles.</notes> <billable>true</billable> # Billable is an attribute inherited from the task <billed>true</billed> # Billed is an attribute to track whether the entry has been invoiced <created_at type="datetime">Tue, 07 Oct 2008 14:46:16 -0400</created_at> <updated_at type="datetime">Tue, 07 Oct 2008 14:46:16 -0400</updated_at> # The following attributes are derived and provided for informational purposes: <user_email>[email protected]</user_email> <task_name>Remove converter assembly</task_name> <sum_hours type="float">2.00</sum_hours> <budget type="float">10.00</budget> <project_name>Realign dilithium crystals</project_name> <client_name>Starfleet Command</client_name> </entry> </entries> Im assuming in this case that I dont necessarily care about all of the data fields the service is returning I just need some of them for my applications purposes.  Thus, you can see there are more elements in the <entry> XML than I have in my Entry class. Get The XML with C# The next step is to get the XML.  The following snippet does the heavy lifting once you pass it the appropriate URL: protected XElement GetResponse(string uri) { var request = WebRequest.Create(uri) as HttpWebRequest; request.UserAgent = ".NET Sample"; request.KeepAlive = false;   request.Timeout = 15 * 1000;   var response = request.GetResponse() as HttpWebResponse;   if (request.HaveResponse == true && response != null) { var reader = new StreamReader(response.GetResponseStream()); return XElement.Parse(reader.ReadToEnd()); } throw new Exception("Error fetching data."); } This is adapted from the Yahoo Developer article on Web Service REST calls.  Once you have the XML, the last step is to get the data back as your POCO. Use LINQ-To-XML to Deserialize POCOs from XML This is done via the following code: public IEnumerable<Entry> List(DateTime startDate, DateTime endDate) { string additionalParameters = String.Format("start_date={0}&end_date={1}", startDate.ToShortDateString(), endDate.ToShortDateString()); string uri = BuildUrl("entries", additionalParameters);   XElement elements = GetResponse(uri);   var entries = from e in elements.Elements() where e.Name.LocalName == "entry" select new Entry { Id = int.Parse(e.Element("id").Value), UserId = int.Parse(e.Element("user_id").Value), Date = DateTime.Parse(e.Element("date").Value), Hours = float.Parse(e.Element("hours").Value), Notes = e.Element("notes").Value, Billable = bool.Parse(e.Element("billable").Value) }; return entries; }   For completeness, heres the BuildUrl method for my TickSpot API wrapper: // Change these to your settings protected const string projectDomain = "DOMAIN.tickspot.com"; private const string authParams = "[email protected]&password=MyTickSpotPassword";   protected string BuildUrl(string apiMethod, string additionalParams) { if (projectDomain.Contains("DOMAIN")) { throw new ApplicationException("You must update your domain in ProjectRepository.cs."); } if (authParams.Contains("MyTickSpotPassword")) { throw new ApplicationException("You must update your email and password in ProjectRepository.cs."); } return string.Format("https://{0}/api/{1}?{2}&{3}", projectDomain, apiMethod, authParams, additionalParams); } Thats it!  Now go forth and consume XML and map it to classes you actually want to work with.  Have fun! Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Let your Signature Experience drive IT-decision making

    - by Tania Le Voi
    Today’s CIO job description:  ‘’Align IT infrastructure and solutions with business goals and objectives ; AND while doing so reduce costs; BUT ALSO, be innovative, ensure the architectures are adaptable and agile as we need to act today on the changes that we may request tomorrow.”   Sound like an unachievable request? The fact is, reality dictates that CIO’s are put under this type of pressure to deliver more with less. In a past career phase I spent a few years as an IT Relationship Manager for a large Insurance company. This is a role that we see all too infrequently in many of our customers, and it’s a shame.  The purpose of this role was to build a bridge, a relationship between IT and the business. Key to achieving that goal was to ensure the same language was being spoken and more importantly that objectives were commonly understood - hence service and projects were delivered to time, to budget and actually solved the business problems. In reality IT and the business are already married, but the relationship is most often defined as ‘supplier’ of IT rather than a ‘trusted partner’. To deliver business value they need to understand how to work together effectively to attain this next level of partnership. The Business cannot compete if they do not get a new product to market ahead of the competition, or for example act in a timely manner to address a new industry problem such as a legislative change. An even better example is when the Application or Service fails and the Business takes a hit by bad publicity, being trending topics on social media and losing direct revenue from online channels. For this reason alone Business and IT need the alignment of their priorities and deliverables now more than ever! Take a look at Forrester’s recent study that found ‘many IT respondents considering themselves to be trusted partners of the business but their efforts are impaired by the inadequacy of tools and organizations’.  IT Meet the Business; Business Meet IT So what is going on? We talk about aligning the business with IT but the reality is it’s difficult to do. Like any relationship each side has different goals and needs and language can be a barrier; business vs. technology jargon! What if we could translate the needs of both sides into actionable information, backed by data both sides understand, presented in a meaningful way?  Well now we can with the Business-Driven Application Management capabilities in Oracle Enterprise Manager 12cR2! Enterprise Manager’s Business-Driven Application Management capabilities provide the information that IT needs to understand the impact of its decisions on business criteria.  No longer does IT need to be focused solely on speeds and feeds, performance and throughput – now IT can understand IT’s impact on business KPIs like inventory turns, order-to-cash cycle, pipeline-to-forecast, and similar.  Similarly, now the line of business can understand which IT services are most critical for the KPIs they care about. There are a good deal of resources on Oracle Technology Network that describe the functionality of these products, so I won’t’ rehash them here.  What I want to talk about is what you do with these products. What’s next after we meet? Where do you start? Step 1:  Identify the Signature Experience. This is THE business process (or set of processes) that is core to the business, the one that drives the economic engine, the process that a customer recognises the company brand for, reputation, the customer experience, the process that a CEO would state as his number one priority. The crème de la crème of your business! Once you have nailed this it gets easy as Enterprise Manager 12c makes it easy. Step 2:  Map the Signature Experience to underlying IT.  Taking the signature experience, map out the touch points of the components that play a part in ensuring this business transaction is successful end to end, think of it like mapping out a critical path; the applications, middleware, databases and hardware. Use the wealth of Enterprise Manager features such as Systems, Services, Business Application Targets and Business Transaction Management (BTM) to assist you. Adding Real User Experience Insight (RUEI) into the mix will make the end to end customer satisfaction story transparent. Work with the business and define meaningful key performance indicators (KPI’s) and thresholds to enable you to report and action upon. Step 3:  Observe the data over time.  You now have meaningful insight into every step enabling your signature experience and you understand the implication of that experience on your underlying IT.  Watch if for a few months, see what happens and reconvene with your business stakeholders and set clear and measurable targets which can re-define service levels.  Step 4:  Change the information about which you and the business communicate.  It’s amazing what happens when you and the business speak the same language.  You’ll be able to make more informed business and IT decisions. From here IT can identify where/how budget is spent whether on the level of support, performance, capacity, HA, DR, certification etc. IT SLA’s no longer need be focused on metrics such as %availability but structured around business process requirements. The power of this way of thinking doesn’t end here. IT staff get to see and understand how their own role contributes to the business making them accountable for the business service. Take a step further and appraise your staff on the business competencies that are linked to the service availability. For the business, the language barrier is removed by producing targeted reports on the signature experience core to the business and therefore key to the CEO. Chargeback or show back becomes easier to justify as the ‘cost of day per outage’ can be more easily calculated; the business will be able to translate the cost to the business to the cost/value of the underlying IT that supports it. Used this way, Oracle Enterprise Manager 12c is a key enabler to a harmonious relationship between the end customer the business and IT to deliver ultimate service and satisfaction. Just engage with the business upfront, make the signature experience visible and let Enterprise Manager 12c do the rest. In the next blog entry we will cover some of the Enterprise Manager features mentioned to enable you to implement this new way of working.  

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  • Recommendations on laptops - long battery life, slim, Windows 7

    - by molecule
    Hi, I have been looking at a couple of laptops... The most important requirement is long battery life, slim & light, and runs Windows 7. One that seems to fit the bill is the Sony Vaio Z series laptops. They claim to have long battery life, have some really impressive specs (on paper) and a very nice design. They are not on sale where I am yet but has seen/used them? Second would be the Lenovo Thinkpad IBM x301 For business users, Thinkpad seems to be the way to go. I have also considered Dell Alienware M11x but may not be completely appropriate for business use? What would you recommend with a budget of USD1500-2000?

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  • Do I need VMWare vSphere?

    - by Gk
    I'm planning use vmware to upgrade some of very aged server instead replace with all new bunch of server. VMWare vSphere sounds great but because of low budget I can't afford for both licenses and SANs. Without SAN, is vSphere worth the price? As I know without SAN, the VMWare HA, VMontion, FT is unavailable. So, do I need vSphere or only ESXi free version assume that I only need backup vm daily? Do you know any completed solution about backup on ESXi 4? TIA, -Gk

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