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  • Does the direction of storage make us bad data citizens?

    - by simonsabin
      My career started at a company where we hardly had email, the network was a 10base2 affair with cables running all around the office. You used floppy disks and the thought of a GB of data was absurd. You had to look after every byte and only keep what you really needed. Whilst the cost of the spinning disks gradually falls the cost and size of flash storage continues to plummet. The new Crucial SSD is £380 for 1TB I can now keep 128GB of data on a SD card the size of my finger. It only costs...(read more)

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  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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  • IP addresses for Windows Azure servers seem to be from the US, when the servers are supposed to be located in Europe

    - by paradroid
    I have a couple of test servers on Windows Azure. One is in the North Europe location and the other is in West Europe. I yet to get around to testing which location offers better connection speeds from where I am (London, UK). The Northern Europe Azure datacentre is apparently in Ireland and the West Europe datacentre is in the Netherlands, which is weird in itself I think. But what I am confused about are the IP addresses are both 168.63.xxx.xxx. GeoIP lookup says that they are both located in the US, and traceroute from London to the addresses get to the US before failing to respond pings. What's going on?

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  • How to delete Chrome temp data (history, cookies, cache) using command line

    - by Dio Phung
    On Windows 7, I tried running this script but still cannot clear Chrome temp data. Can someone figure out what's wrong with the script? Where do Chrome store history and cache ? Thanks ECHO -------------------------------------- ECHO **** Clearing Chrome cache taskkill /F /IM "chrome.exe">nul 2>&1 set ChromeDataDir=C:\Users\%USERNAME%\AppData\Local\Google\Chrome\User Data\Default set ChromeCache=%ChromeDataDir%\Cache>nul 2>&1 del /q /s /f "%ChromeCache%\*.*">nul 2>&1 del /q /f "%ChromeDataDir%\*Cookies*.*">nul 2>&1 del /q /f "%ChromeDataDir%\*History*.*">nul 2>&1 set ChromeDataDir=C:\Users\%USERNAME%\Local Settings\Application Data\Google\Chrome\User Data\Default set ChromeCache=%ChromeDataDir%\Cache>nul 2>&1 del /q /s /f "%ChromeCache%\*.*">nul 2>&1 del /q /f "%ChromeDataDir%\*Cookies*.*">nul 2>&1 del /q /f "%ChromeDataDir%\*History*.*">nul 2>&1 ECHO **** Clearing Chrome cache DONE

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  • Wii game bought in US, will it work on a PAL console in Europe?

    - by Stijn Sanders
    I can't seem to find a European online outlet that offers this Wii game I'm looking for. If I would buy it from a web-shop in the US, could I end up with a game that doesn't work well with my console? I'm worried because all games I have for the Wii so far have a prominent mention of "PAL" on the cover. I didn't notice "NTSC" on the photo's of the cover online, but I'm worried none the less. (And thought I'd ask it here first...) Also, does anyone happen to know if Belgian customs would add tax to shipments like this coming in from the US?

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  • Adding custom attribute to openldap

    - by arukaen
    I am attempting to setup ConTagged - The LDAP Address Book but I am having a few issues with some of the attributes. The problem is that some of them are undefined and they do not seem to be in the inetorgperson.schema. How do I set these custom attributes? For reference, here is the exact error I receive whenever I make a change to a contact. The LDAP server returned the following errors Invalid syntax Undefined attribute type(del anniversary) Undefined attribute type(del marker) Object class violation(mod c) Undefined attribute type(del custom1) Undefined attribute type(del custom2) Undefined attribute type(del custom3) Undefined attribute type(del custom4)

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  • How to connect to my US network overseas via VPN?

    - by GiH
    I purchased an Apple TV for my parents and I have a netflix account. My parents live overseas, and I was wondering if they could use my account to get it to work. I read that it won't work unless you use proxies or a VPN, so I was wondering if its possible for me to setup a VPN to my network in the US instead of paying a service like StrongVPN? Setup: Router in US - Airport Extreme Router abroad - D-link (not sure of model) I know that the AppleTV doesn't have a built-in VPN client, maybe eventually when its jailbroken there will be an app, but as of now I'll have to use the routers right? Any other ideas are welcome as well!

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  • How to connect to my US network overseas via VPN?

    - by GiH
    I purchased an Apple TV for my parents and I have a netflix account. My parents live overseas, and I was wondering if they could use my account to get it to work. I read that it won't work unless you use proxies or a VPN, so I was wondering if its possible for me to setup a VPN to my network in the US instead of paying a service like StrongVPN? Setup: Router in US - Airport Extreme Router abroad - D-link (not sure of model) I know that the AppleTV doesn't have a built-in VPN client, maybe eventually when its jailbroken there will be an app, but as of now I'll have to use the routers right? Any other ideas are welcome as well!

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  • why are CPUs so much more expensive in the UK than US?

    - by Nick Fortescue
    I'm looking at building my own PC. An Intel Core i7 960 3.2 Ghz is about £457 in the UK at various online retailers. In the US the price at newegg is $570 (this is about £380 at current exchange rates). 2 questions. 1) Why the difference (about 20%)? All I can think of is sales tax. 2) Am I right in assuming this is just a commodity part - if I ordered one from the US there is no reason it would be any different from one bought in the UK?

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  • How to stop Excel Treating US dates as UK dates?

    - by deworde
    I'm in the UK, I've got a problem where I've got a list of dates supplied in US format. Excel seems to treat the ones that are valid in both formats as UK dates, (e.g. 03/01/2012 becomes 3rd of January rather that 1st March), and treat the ones that aren't valid UK dates (e.g. 03/13/2012) as basic text. I assume this choice is something to do with my regional settings. What I want is the system to recognise that this column of text is supplied in US date format, and convert it into the underlying date representation for calculations. How do I do this?

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  • Con Oracle l’Azienda Sanitaria della Provincia di Trento vince l'HR Innovation Award

    - by Lara Ermacora
    Il 14 giugno, si è tenuto il Convegno di presentazione dei risultati della Ricerca 2011 dell'Osservatorio HR Innovation Practice della School of Management del Politecnico di Milano. La Ricerca ha coinvolto 108 Direttori HR delle più importanti aziende operanti in Italia con l'obiettivo di comprendere l'evoluzione dei modelli organizzativi e promuovere l'innovazione dei processi di gestione e sviluppo delle Risorse Umane attraverso l'utilizzo di nuove tecnologie ICT. La presentazione dei risultati della Ricerca è stata seguita da una Tavola Rotonda a cui hanno partecipato i referenti di alcune delle principali aziende che offrono servizi e soluzioni in ambito HR e dalla consegna dei Premi “HR Innovation Award”, un’importante occasione di confronto su casi di eccellenza nell’innovazione dei processi HR . L’Azienda per i Servizi Sanitari di Trento (APSS) ha ricevuto il premio HR Innovation Award nella categoria “Valutazione delle prestazioni e gestione delle carriere”. Riconoscimento conseguito grazie al progetto di miglioramento della gestione del personale portato avanti facendo leva su Oracle PeopleSoft HCM (Human Capital Management) , la soluzione applicativa integrata di Oracle a supporto della direzione risorse umane. Il progetto nasce da una chiara esigenza dell'azienda sanitaria ad utilizzare un sistema applicativo che consentisse di migliorare i processi di gestione delle risorse umane fornendo una visione univoca delle informazioni relative a ciascun dipendente, contrariamente a quanto accadeva in passato. La scelta è caduta su Oracle Peoplesoft HCM per varie motivazioni. Prima di tutto perchè si tratta di una piattaforma unica e integrata che permette una gestione del personale snella. Questo avviene soprattutto perchè la piattaforma, ricostruendo la soria di ciascun dipendente, lo storico delle sue valutazioni e un quadro chiaro delle gerarchie aziendali, mette l’individuo al centro del sistema e consente di sviluppare assetti organizzativi e modalità operative in grado di garantire il collegamento tra tutte le fasi del processo di gestione delle risorse umane. Per maggiori informazioni sul progetto ecco una breve intervista di cui aveva già parlato ad Ettore Turra , responsabile del programma Sviluppo Risorse Umane APPS Trento:

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  • how to stop this message on pressing CTRL + ALT + DEL?

    - by moon
    i have the following code to disable task manager of windows xp but it still displays a message the "task manager is disabled" and we have to press ok how can i disable even this message ; i want that when any one presses ALT+CLRT+ DEL nothing happens even no message dialog. HKEY hMykey; DWORD pDWDisp; unsigned char cData[1]; cData[0]='1'; LONG lRes = RegCreateKeyEx(HKEY_CURRENT_USER, "Software\\Microsoft\\Windows\\CurrentVersion\\Policies\\system", 0,"DisableTaskMgr",REG_OPTION_NON_VOLATILE,KEY_ALL_ACCESS, NULL,&hMykey,&pDWDisp); // Open a key for edit if(lRes != ERROR_SUCCESS) { MessageBox(0,"Error opening key","",MB_OK); exit(0);// Shutdown on fail }//End if lRes = RegSetValueEx(hMykey,"DisableTaskMgr",0,REG_DWORD, (LPBYTE)cData,sizeof(cData));// Add your key value if(lRes != ERROR_SUCCESS) { MessageBox(0,"Error saving record","",MB_OK); RegCloseKey(hMykey); exit(0);// Shutdown on fail }//End if

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  • Nagios3: Conditional operators for service checks?

    - by Dave
    I'm trying to setup Nagios to monitor my various using hostgroups to define 'machine roles', against which I run services to check the machines by role. However, I'd like to use conditional operators that would enable me to run the service check against an intersection of two host groups, rather than their unions... i.e. using &&, ||, or () operators. For example, imagine I have the following servers: www-eu: Linux WWW (Apache) server, in the EU www-us: Windows WWW (IIS) server, in the US (West coast) ftp-eu: Linux FTP server, in the EU ftp-us: Windows FTP server, in the US I would want to create the following host groups: US-Servers: www-us, ftp-us EU-Servers: www-eu, ftp-eu WWW-Servers: www-us, www-eu FTP-Servers: ftp-us, ftp-eu Now say I'm interested in checking the HTTP response time for my web servers. Then let's say this particular Nagios service is running from the US (West Coast), and that I have a command called *check_http_response_time*. This command will check the responsiveness of the HTTP server, which I can provide an argument which defines the max response time before raising critical. My command might look like: check_http_response_time $HOSTNAME$ 50 Now traditionally, I can run my checks by specifying a list of host or hostgroups. define service{ use local-service hostgroup_name WWW-Servers # Servers = www-us, www-eu servicegroups WWW Checks service_description Check HTTP Response Time check_command check_http_response_time!50 } However, with the above service definition, given my Nagios service is in US West, I could reasonably expect that my EU server will return critical. Really, I want different thresholds for each region (50 for US West, 200 for EU.) I would have to permutate my service for each host and set their custom threshold, or alternatively permutate out my service groups by role & region (i.e. WWW-Servers-EU), and run my specific thresholds against those. Though the latter is better, both are much messier than I'd like... What I would love, and what this post is asking for, is a way to use hostgroups to perform an intersection using conditional logic, rather than a simple union. It might look like: define service{ use local-service hostgroup_name WWW-Servers && US-Servers servicegroups WWW Checks service_description Check HTTP Response Time check_command check_http_response_time!50 } It then would run the check only against servers that are in both WWW-Servers and US-Servers, in my example, just www-us. The benefits of such a feature would be significant for Nagios services configured for large-scale. Is this feature available? If it isn't, will it be available in the future? Is there an alternative way to accomplish this given the most recent Nagios version? Any tips/suggestions are most appreciated! Dave

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  • Subdomains, folders, internationalization, and hosting solutions

    - by justinbach
    I'm a web developer and I recently landed a gig to develop the US / international version of a site for a company that's big in Europe but hasn't done much expansion into the US yet. They've got an existing site at company.com, which should remain visible to European customers after the new site goes up, and an existing (not great) site at company.us, which I'm going to be redeveloping (the .us site will be taken down when my version goes up--keep reading for details). My solution needs to take into account the fact that there are going to be new, localized versions of the site in the fairly near future, so the framework I'm writing needs to be able to handle localizations fairly easily (dynamically load language packs, etc). The tricky thing is the European branch of the company manages the .com site hosting (IIS-based) and the DNS, while I'll be managing the US hosting (and future localizations), which will likely be apache-based. I've never been a big fan of the ".us" TLD--I think most US users are accustomed to visiting the .com--so the thought is that the European branch will detect the IP of inbound traffic and redirect all US-based addresses to us.example.com (or whatever the appropriate localized subdomain might be), which would point to the IP address of my host. I'd then serve the appropriate locale-specific content by pulling the subdomain from the $_SERVER superglobal (assuming PHP). I couldn't find any examples of international organizations that take a subdomain-based approach for localization, but I'm not sure I have any other options as a result of the unique hosting structure here (in that there's not a unified hosting solution for the European and US sites). In my experience, the US version of an international site would live at domain.com/us, not at us.domain.com, and I'd imagine that this has to do with SEO (subdomains are treated as separate sites, so improved rankings for the US site wouldn't help the Canadian version if subdomains are used to differentiate between them). My question is: is there a better approach to solving this problem than the one I'm taking? Ideally, I'd like to use a folder-based approach (see adidas.com as an example of what I'm talking about), but I'm not sure that's a possibility given that the US site (and other localizations) will not be hosted on the same server as the rest of the .com. Can you, in IIS, map a folder (e.g. domain.com/us) to a different IP address? What would you recommend? Thanks for your consideration.

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  • Using the Static Code Analysis feature of Visual Studio (Premium/Ultimate) to find memory leakage problems

    - by terje
    Memory for managed code is handled by the garbage collector, but if you use any kind of unmanaged code, like native resources of any kind, open files, streams and window handles, your application may leak memory if these are not properly handled.  To handle such resources the classes that own these in your application should implement the IDisposable interface, and preferably implement it according to the pattern described for that interface. When you suspect a memory leak, the immediate impulse would be to start up a memory profiler and start digging into that.   However, before you follow that impulse, do a Static Code Analysis run with a ruleset tuned to finding possible memory leaks in your code.  If you get any warnings from this, fix them before you go on with the profiling. How to use a ruleset In Visual Studio 2010 (Premium and Ultimate editions) you can define your own rulesets containing a list of Static Code Analysis checks.   I have defined the memory checks as shown in the lists below as ruleset files, which can be downloaded – see bottom of this post.  When you get them, you can easily attach them to every project in your solution using the Solution Properties dialog. Right click the solution, and choose Properties at the bottom, or use the Analyze menu and choose “Configure Code Analysis for Solution”: In this dialog you can now choose the Memorycheck ruleset for every project you want to investigate.  Pressing Apply or Ok opens every project file and changes the projects code analysis ruleset to the one we have specified here. How to define your own ruleset  (skip this if you just download my predefined rulesets) If you want to define the ruleset yourself, open the properties on any project, choose Code Analysis tab near the bottom, choose any ruleset in the drop box and press Open Clear out all the rules by selecting “Source Rule Sets” in the Group By box, and unselect the box Change the Group By box to ID, and select the checks you want to include from the lists below. Note that you can change the action for each check to either warning, error or none, none being the same as unchecking the check.   Now go to the properties window and set a new name and description for your ruleset. Then save (File/Save as) the ruleset using the new name as its name, and use it for your projects as detailed above. It can also be wise to add the ruleset to your solution as a solution item. That way it’s there if you want to enable Code Analysis in some of your TFS builds.   Running the code analysis In Visual Studio 2010 you can either do your code analysis project by project using the context menu in the solution explorer and choose “Run Code Analysis”, you can define a new solution configuration, call it for example Debug (Code Analysis), in for each project here enable the Enable Code Analysis on Build   In Visual Studio Dev-11 it is all much simpler, just go to the Solution root in the Solution explorer, right click and choose “Run code analysis on solution”.     The ruleset checks The following list is the essential and critical memory checks.  CheckID Message Can be ignored ? Link to description with fix suggestions CA1001 Types that own disposable fields should be disposable No  http://msdn.microsoft.com/en-us/library/ms182172.aspx CA1049 Types that own native resources should be disposable Only if the pointers assumed to point to unmanaged resources point to something else  http://msdn.microsoft.com/en-us/library/ms182173.aspx CA1063 Implement IDisposable correctly No  http://msdn.microsoft.com/en-us/library/ms244737.aspx CA2000 Dispose objects before losing scope No  http://msdn.microsoft.com/en-us/library/ms182289.aspx CA2115 1 Call GC.KeepAlive when using native resources See description  http://msdn.microsoft.com/en-us/library/ms182300.aspx CA2213 Disposable fields should be disposed If you are not responsible for release, of if Dispose occurs at deeper level  http://msdn.microsoft.com/en-us/library/ms182328.aspx CA2215 Dispose methods should call base class dispose Only if call to base happens at deeper calling level  http://msdn.microsoft.com/en-us/library/ms182330.aspx CA2216 Disposable types should declare a finalizer Only if type does not implement IDisposable for the purpose of releasing unmanaged resources  http://msdn.microsoft.com/en-us/library/ms182329.aspx CA2220 Finalizers should call base class finalizers No  http://msdn.microsoft.com/en-us/library/ms182341.aspx Notes: 1) Does not result in memory leak, but may cause the application to crash   The list below is a set of optional checks that may be enabled for your ruleset, because the issues these points too often happen as a result of attempting to fix up the warnings from the first set.   ID Message Type of fault Can be ignored ? Link to description with fix suggestions CA1060 Move P/invokes to NativeMethods class Security No http://msdn.microsoft.com/en-us/library/ms182161.aspx CA1816 Call GC.SuppressFinalize correctly Performance Sometimes, see description http://msdn.microsoft.com/en-us/library/ms182269.aspx CA1821 Remove empty finalizers Performance No http://msdn.microsoft.com/en-us/library/bb264476.aspx CA2004 Remove calls to GC.KeepAlive Performance and maintainability Only if not technically correct to convert to SafeHandle http://msdn.microsoft.com/en-us/library/ms182293.aspx CA2006 Use SafeHandle to encapsulate native resources Security No http://msdn.microsoft.com/en-us/library/ms182294.aspx CA2202 Do not dispose of objects multiple times Exception (System.ObjectDisposedException) No http://msdn.microsoft.com/en-us/library/ms182334.aspx CA2205 Use managed equivalents of Win32 API Maintainability and complexity Only if the replace doesn’t provide needed functionality http://msdn.microsoft.com/en-us/library/ms182365.aspx CA2221 Finalizers should be protected Incorrect implementation, only possible in MSIL coding No http://msdn.microsoft.com/en-us/library/ms182340.aspx   Downloadable ruleset definitions I have defined three rulesets, one called Inmeta.Memorycheck with the rules in the first list above, and Inmeta.Memorycheck.Optionals containing the rules in the second list, and the last one called Inmeta.Memorycheck.All containing the sum of the two first ones.  All three rulesets can be found in the  zip archive  “Inmeta.Memorycheck” downloadable from here.   Links to some other resources relevant to Static Code Analysis MSDN Magazine Article by Mickey Gousset on Static Code Analysis in VS2010 MSDN :  Analyzing Managed Code Quality by Using Code Analysis, root of the documentation for this Preventing generated code from being analyzed using attributes Online training course on Using Code Analysis with VS2010 Blogpost by Tatham Oddie on custom code analysis rules How to write custom rules, from Microsoft Code Analysis Team Blog Microsoft Code Analysis Team Blog

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  • If spaces in filenames are possible, why do some of us still avoid using them?

    - by Chris W. Rea
    Somebody I know expressed irritation today regarding those of us who tend not to use spaces in our filenames, e.g. NamingThingsLikeThis.txt -- despite most modern operating systems supporting spaces in filenames. Non-technical people must look at filenames created by geeks and wonder where we learned English. So, what are the reasons that spaces in filenames are avoided or discouraged? The most obvious reason I could think of, and why I typically avoid it, are the extra quotes required on the command line when dealing with such files. Are there any other significant reasons, other than the practice being a vestigial preference? UPDATE: Thanks for all your answers! I'm surprised how popular this was. So, here's a summary: Six Reasons Why Geeks Prefer Filenames Without Spaces In Them It's irritating to put quotes around them when referenced on the command line (or elsewhere.) Some older operating systems didn't used to support them and us old dogs are used to that. Some tools still don't support spaces in filenames at all or very well. (But they should.) It's irritating to escape spaces when used where spaces must be escaped, such as URLs. Certain unenlightened services (e.g. file hosting, webmail) remove or replace spaces anyway! Names without spaces can be shorter, which is sometimes desirable as paths are limited.

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  • How do I keep the keyword.url setting in firefox to default when you restart the browser without del

    - by user34801
    I am on the latest version of Firefox (not beta or anything like that) and currently my keyword.url is stuck on search.google.com (which I don't remember setting even though the about:config says it's a user setting. Can someone tell me how to set it back to default and keep it at default when I reset my browser? I do not want to delete prefs.js as I do not want to go thru setting up all the extension settings I have just to have my location bar search google (if this is the only way then I'll stick with searching from the search bar instead). I've checked all my extensions that may effect the location bar but could not find anything that says it would change the default search engine for this. I've also tried to open the prefs.js in wordpad or notepad but it just ends up freezing when trying to edit it at all (yes the browser is closed at the time). I also deleted the prefs-1.js (along with 2 others) that were older (after trying to rename those to prefs.js and see if this corrects it. It might have but had such old extension settings I went back to my latest prefs.js with this one issue instead of the issue of setting back up a ton of extensions. I can give any other info if needed, someone please help me fix this issue if possible.

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  • US (Postal) ZIP codes: ZIP+4 vs. ZIP in web applications

    - by FreekOne
    Hi guys, I am currently writing a web application intended for US users that asks them to input their ZIP code and I just found out about the ZIP+4 code. Since I am not from the US and getting a user's correct ZIP code is important, I have no idea which format I should use. Could anyone (preferably from the US) please clarify what's the deal with the +4 digits and how important are they ? Is it safe to use only the plain 5-digit ZIP ? Thank you in advance !

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  • How to debug python del self.callbacks[s][cid] keyError when the error message does not indicate where in my code the error is

    - by lkloh
    In a python program I am writing, I get an error saying Traceback (most recent call last): File "/Applications/Canopy.app/appdata/canopy-1.4.0.1938.macosx- x86_64/Canopy.app/Contents/lib/python2.7/lib-tk/Tkinter.py", line 1470, in __call__ return self.func(*args) File "/Users/lkloh/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/matplotlib/backends/backend_tkagg.py", line 413, in button_release_event FigureCanvasBase.button_release_event(self, x, y, num, guiEvent=event) File "/Users/lkloh/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/matplotlib/backend_bases.py", line 1808, in button_release_event self.callbacks.process(s, event) File "/Users/lkloh/Library/Enthought/Canopy_64bit/User/lib/python2.7/site-packages/matplotlib/cbook.py", line 525, in process del self.callbacks[s][cid] KeyError: 103 Do you have any idea how I can debug this/ what could be wrong? The error message does not point to anywhere in code I have personally written. I get the error message only after I close my GUI window, but I want to fix it even though it does not break the functionality of my code. The error is part of a very big program I am writing, so I cannot post all my code, but below is code I think is relevant: def save(self, event): self.getSaveAxes() self.save_connect() def getSaveAxes(self): saveFigure = figure(figsize=(8,1)) saveFigure.clf() # size of save buttons rect_saveHeaders = [0.04,0.2,0.2,0.6] rect_saveHeadersFilterParams = [0.28,0.2,0.2,0.6] rect_saveHeadersOverride = [0.52,0.2,0.2,0.6] rect_saveQuit = [0.76,0.2,0.2,0.6] #initalize axes saveAxs = {} saveAxs['saveHeaders'] = saveFigure.add_axes(rect_saveHeaders) saveAxs['saveHeadersFilterParams'] = saveFigure.add_axes(rect_saveHeadersFilterParams) saveAxs['saveHeadersOverride'] = saveFigure.add_axes(rect_saveHeadersOverride) saveAxs['saveQuit'] = saveFigure.add_axes(rect_saveQuit) self.saveAxs = saveAxs self.save_connect() self.saveFigure = saveFigure show() def save_connect(self): #set buttons self.bn_saveHeaders = Button(self.saveAxs['saveHeaders'], 'Save\nHeaders\nOnly') self.bn_saveHeadersFilterParams = Button(self.saveAxs['saveHeadersFilterParams'], 'Save Headers &\n Filter Parameters') self.bn_saveHeadersOverride = Button(self.saveAxs['saveHeadersOverride'], 'Save Headers &\nOverride Data') self.bn_saveQuit = Button(self.saveAxs['saveQuit'], 'Quit') #connect buttons to functions they trigger self.cid_saveHeaders = self.bn_saveHeaders.on_clicked(self.save_headers) self.cid_savedHeadersFilterParams = self.bn_saveHeadersFilterParams.on_clicked(self.save_headers_filterParams) self.cid_saveHeadersOverride = self.bn_saveHeadersOverride.on_clicked(self.save_headers_override) self.cid_saveQuit = self.bn_saveQuit.on_clicked(self.save_quit) def save_quit(self, event): self.save_disconnect() close()

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  • Load average is have been high over some period

    - by user111196
    We have a dedicated MySQL server and below is the a snapshot of the top. The load average has been staying at nearly 100 for an hour plus ready. top - 20:54:28 up 7:31, 2 users, load average: 83.08, 96.88, 106.23 Tasks: 278 total, 2 running, 274 sleeping, 2 stopped, 0 zombie Cpu0 : 18.8%us, 10.2%sy, 0.0%ni, 70.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu1 : 51.2%us, 4.3%sy, 0.0%ni, 44.2%id, 0.0%wa, 0.0%hi, 0.3%si, 0.0%st Cpu2 : 9.0%us, 10.3%sy, 0.0%ni, 80.6%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu3 : 18.8%us, 7.4%sy, 0.0%ni, 73.8%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu4 : 7.8%us, 8.8%sy, 0.0%ni, 83.4%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu5 : 10.3%us, 8.4%sy, 0.0%ni, 81.4%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu6 : 6.2%us, 7.5%sy, 0.0%ni, 86.2%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu7 : 6.2%us, 6.2%sy, 0.0%ni, 87.3%id, 0.0%wa, 0.0%hi, 0.3%si, 0.0%st Cpu8 : 8.8%us, 10.4%sy, 0.0%ni, 80.5%id, 0.0%wa, 0.0%hi, 0.3%si, 0.0%st Cpu9 : 63.7%us, 4.6%sy, 0.0%ni, 12.2%id, 0.0%wa, 4.3%hi, 15.2%si, 0.0%st Cpu10 : 9.2%us, 10.2%sy, 0.0%ni, 80.6%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu11 : 17.3%us, 5.9%sy, 0.0%ni, 76.8%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu12 : 8.0%us, 8.7%sy, 0.0%ni, 83.3%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu13 : 10.9%us, 7.4%sy, 0.0%ni, 81.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu14 : 6.2%us, 6.9%sy, 0.0%ni, 86.9%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Cpu15 : 4.8%us, 6.1%sy, 0.0%ni, 89.0%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 33009800k total, 23174396k used, 9835404k free, 120604k buffers Swap: 35061752k total, 0k used, 35061752k free, 16459540k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 3341 mysql 20 0 14.3g 4.6g 4240 S 417.8 14.5 1673:51 mysqld 24406 root 20 0 15008 1292 876 R 0.3 0.0 0:00.19 top 1 root 20 0 4080 852 608 S 0.0 0.0 0:01.92 init 2 root 15 -5 0 0 0 S 0.0 0.0 0:00.00 kthreadd 3 root RT -5 0 0 0 S 0.0 0.0 0:00.32 migration/0 4 root 15 -5 0 0 0 S 0.0 0.0 0:00.29 ksoftirqd/0 5 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/0 6 root RT -5 0 0 0 S 0.0 0.0 0:03.21 migration/1 7 root 15 -5 0 0 0 S 0.0 0.0 0:00.07 ksoftirqd/1 8 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/1 9 root RT -5 0 0 0 S 0.0 0.0 0:00.17 migration/2 10 root 15 -5 0 0 0 S 0.0 0.0 0:00.03 ksoftirqd/2 11 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/2 12 root RT -5 0 0 0 S 0.0 0.0 0:00.32 migration/3 13 root 15 -5 0 0 0 S 0.0 0.0 0:00.02 ksoftirqd/3 14 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/3 15 root RT -5 0 0 0 S 0.0 0.0 0:00.10 migration/4 16 root 15 -5 0 0 0 S 0.0 0.0 0:00.04 ksoftirqd/4 17 root RT -5 0 0 0 S 0.0 0.0 0:00.00 watchdog/4 18 root RT -5 0 0 0 S 0.0 0.0 0:00.35 migration/5 We have also tried to run this command. What else command can help us diagnose the exact problem of this high load? netstat -nat |grep 3306 | awk '{print $6}' | sort | uniq -c | sort -n 1 LISTEN 1 SYN_RECV 410 ESTABLISHED 964 TIME_WAIT Output of vmstat 1: ---------------memory--------------- --swap-- --io-- --system-- -----cpu------ r b swpd free buff cache si so bi bo in cs us sy id wa st 2 0 0 12978936 30944 15172360 0 0 259 3 184 265 6 6 77 12 0

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  • can anyone post their windows 7 UILanguages\en-US key?

    - by Sholom
    Hi I am having issues getting Windows 7 to change my system language to English. I followed the normal process but it's not completely changing it. I want to verify if my [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\MUI\UILanguages\en-US] key is set correctly. Current values are: "LCID"=dword:00000409 "Type"=dword:00000091 can anyone with Windows 7 with english as the system language post their said key values? thanks

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  • BAT file will not run from Task Scheduler but will from Command Line

    - by wtaylor
    I'm trying to run a BAT script from Task Scheduler in Windows 2008 R2 and it runs for 3 seconds and then stops. It says it successfully completes but I know it doesn't. I can run this script from the command line directly, and it runs just fine. The bat file I'm running actually deletes files older than 7 days using "forfiles" then I'm mapping a network drive, moving the files across the network using robocopy, and then closing the network connection. I have taken the network and copy options out of the file and it still does the same thing. Here is how my file looks: rem This will delete the files from BBLEARN_stats forfiles -p "E:\BB_Maintenance_Data\DB_Backups\BBLEARN_stats" -m *.* -d -17 -c "cmd /c del @file" rem This will delete the files from BBLEARN_cms_doc forfiles -p "E:\BB_Maintenance_Data\DB_Backups\BBLEARN_cms_doc" -m *.* -d -14 -c "cmd /c del @path" rem This will delete the files from BBLEARN_admin forfiles -p "E:\BB_Maintenance_Data\DB_Backups\BBLEARN_admin" -m *.* -d -10 -c "cmd /c del @path" rem This will delete the files from BBLEARN_cms forfiles -p "E:\BB_Maintenance_Data\DB_Backups\BBLEARN_cms" -m *.* -d -10 -c "cmd /c del @path" rem This will delete the files from attendance_bb forfiles -p "E:\BB_Maintenance_Data\DB_Backups\attendance_bb" -m *.* -d -10 -c "cmd /c del @path" rem This will delete the files from BBLearn forfiles -p "E:\BB_Maintenance_Data\DB_Backups\BBLEARN" -m *.* -d -18 -c "cmd /c del @path" rem This will delete the files from Logs forfiles -p "E:\BB_Maintenance_Data\logs" -m *.* -d -10 -c "cmd /c del @path" NET USE Z: \\10.20.102.225\coursebackups\BB_DB_Backups /user:cie oly2008 ROBOCOPY E:\BB_Maintenance_Data Z: /e /XO /FFT /PURGE /NP /LOG:BB_DB_Backups.txt openfiles /disconnect /id * NET USE Z: /delete /y This is happening on 2 servers when trying to run commands from inside a BAT file. The other server is giving an error if (0xFFFFFFFF) but that file is running a CALL C:\dir\dir\file.bat -options and I've used commands like that before in Server 2003. Here is the file for this file: call C:\blackboard\apps\content-exchange\bin\batch_ImportExport.bat -f backup_batch_file.txt -l 1 -t archive NET USE Z: \\10.20.102.225\coursebackups\BB_Course_Backups /user:cie oly2008 ROBOCOPY E:\ Z: /move /e /LOG+:BB_Move_Course_Backups.txt openfiles /disconnect /id * NET USE Z: /delete /y Any help would be GREAT. Thanks

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