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  • Customer Experience Online Forum

    - by Christie Flanagan
    Missed Oracle’s Customer Experience Online Forum?  Don’t worry. You can still catch the sessions at your convenience. Watch the Customer Experience Online Forum on demand to hear from Bruce Tempkin, a leading expert in customer experience, as well as other thought leaders and they delve into topics such as the ROI of customer experience and strategies for winning over customers.  Simply register to gain access to these sessions and more: The Customer Experience RevolutionCustomer experience has become the most important and defensible differentiator for your business. The customer experience is a journey that transcends all customer touchpoints and stages of the customer lifecycle. Discover where you are in the journey, identify how to begin optimizing the experience you deliver your customers, and join the Revolution.The ROI of Customer ExperienceBruce Temkin, Customer Experience Transformist & Managing Partner, Temkin GroupResearch of US and UK customers demonstrates a high correlation between a positive customer experience and loyalty. A successful customer interaction increases the willingness to buy more and to recommend your company. US companies can gain $380 million over three years by providing an optimized customer experience. This session will help companies determine the business impact that customer experience has on their specific business. Integrating Marketing and Loyalty to Deliver Great Customer ExperiencesNew devices and channels, such as mobile, social and web, are creating radical shifts in the customer buying process and the ways your company can reach and communicate with existing and potential customers. Learn how leading brands are using Oracle's marketing solutions to harness big data and better understand their customers, extend their marketing reach into social channels, and retain their high value customers through more rewarding customer experience.Where to Start Your Organization's RevolutionThe process of crafting a great customer experience starts with understanding customers and their goals. This session helps you to begin mapping a sound customer experience strategy, describing the intended experience and kinds of processes that create differentiation. The ROI of Customer Experience: A Tempkin Group Insight Report Did you know that customer experience leaders have more than a 16 percentage point advantage over customer experience laggards in consumers’ willingness to buy more, their reluctance to switch business away, and their likelihood to recommend? Did you know that even a modest increase in customer experience can translate into millions of dollars gained? Learn more about the ROI of customer experience in this free report.

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  • #PowerPivot Workshop Online for America’s Time Zones #ppws

    - by Marco Russo (SQLBI)
    After so many request we have finally arranged a PowerPivot Workshop online edition dedicated to America’s time zones! It is scheduled for December 19-20, 2012, with this schedule: US Eastern Time (EST): 10:00am-1:00pm / 2:00pm-5:00pm US Central Time (CST): 9:00am-12:00pm / 1:00pm-4:00pm US Pacific Time (PST): 7:00am-10:00am / 11:00am-1:00pm Bogotá (Colombia): 10:00am-1:00pm / 2:00pm-5:00pm São Paulo (Brazil): 1:00pm-4:00pm / 5:00pm-8:00pm Buenos Aires (Argentina): 12:00pm-3:00pm / 4:00pm-7:00pm...(read more)

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  • Search Engine Keyword Optimization - The Best Online Marketing Strategy

    Online business people dreams are fulfilled when they succeed in search engine keyword optimization. It is always a pleasure when out of 79,000,000 advertisers competing for a certain keyword; you find your website or article appearing on the first page of Google. Apart from Google, the other places to concentrate on in order to generate organic traffic are MSN, Yahoo and Bing.

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  • Windows Embedded Compact 7 Online Training

    - by Valter Minute
    If you want to increase your knowledge about Windows Embedded Compact and want to hear my voice, you can go to the brand new Windows Embedded Compact 7 Online Training website and check all the videos (many of them recorded by me, so be prepared for a funny accent!) showing many of the features and tools of this real time embedded OS from Microsoft. So, buy the pop-corn, sit on your most confortable chair and enjoy the show!

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  • Special Education Online - SEO Training

    Education is very essential to all mankind, either a small knowledge or not, still we need to learn by study and research. SEO training provides special education online course that will help strengthen the website or web page of your business.

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  • SQL SERVER T-SQL Script to Take Database Offline Take Database Online

    Blog reader Joyesh Mitra recently left a comment to one of my very old posts about SQL SERVER 2005 Take Off Line or Detach Database, which I have written focusing on taking the database offline. However, I did not include how to bring the offline database to online in that post. The reason I [...]...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • SEO and Online Catalog Copy

    For online catalog marketers, SEO is important to your copy. Do you know where to place keywords (besides in your copy) so that potential customers will find you? Good SEO ranks your site high with Google.

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  • Full-text Indexing Books Online

    - by Most Valuable Yak (Rob Volk)
    While preparing for a recent SQL Saturday presentation, I was struck by a crazy idea (shocking, I know): Could someone import the content of SQL Server Books Online into a database and apply full-text indexing to it?  The answer is yes, and it's really quite easy to do. The first step is finding the installed help files.  If you have SQL Server 2012, BOL is installed under the Microsoft Help Library.  You can find the install location by opening SQL Server Books Online and clicking the gear icon for the Help Library Manager.  When the new window pops up click the Settings link, you'll get the following: You'll see the path under Library Location. Once you navigate to that path you'll have to drill down a little further, to C:\ProgramData\Microsoft\HelpLibrary\content\Microsoft\store.  This is where the help file content is kept if you downloaded it for offline use. Depending on which products you've downloaded help for, you may see a few hundred files.  Fortunately they're named well and you can easily find the "SQL_Server_Denali_Books_Online_" files.  We are interested in the .MSHC files only, and can skip the Installation and Developer Reference files. Despite the .MHSC extension, these files are compressed with the standard Zip format, so your favorite archive utility (WinZip, 7Zip, WinRar, etc.) can open them.  When you do, you'll see a few thousand files in the archive.  We are only interested in the .htm files, but there's no harm in extracting all of them to a folder.  7zip provides a command-line utility and the following will extract to a D:\SQLHelp folder previously created: 7z e –oD:\SQLHelp "C:\ProgramData\Microsoft\HelpLibrary\content\Microsoft\store\SQL_Server_Denali_Books_Online_B780_SQL_110_en-us_1.2.mshc" *.htm Well that's great Rob, but how do I put all those files into a full-text index? I'll tell you in a second, but first we have to set up a few things on the database side.  I'll be using a database named Explore (you can certainly change that) and the following setup is a fragment of the script I used in my presentation: USE Explore; GO CREATE SCHEMA help AUTHORIZATION dbo; GO -- Create default fulltext catalog for later FT indexes CREATE FULLTEXT CATALOG FTC AS DEFAULT; GO CREATE TABLE help.files(file_id int not null IDENTITY(1,1) CONSTRAINT PK_help_files PRIMARY KEY, path varchar(256) not null CONSTRAINT UNQ_help_files_path UNIQUE, doc_type varchar(6) DEFAULT('.xml'), content varbinary(max) not null); CREATE FULLTEXT INDEX ON help.files(content TYPE COLUMN doc_type LANGUAGE 1033) KEY INDEX PK_help_files; This will give you a table, default full-text catalog, and full-text index on that table for the content you're going to insert.  I'll be using the command line again for this, it's the easiest method I know: for %a in (D:\SQLHelp\*.htm) do sqlcmd -S. -E -d Explore -Q"set nocount on;insert help.files(path,content) select '%a', cast(c as varbinary(max)) from openrowset(bulk '%a', SINGLE_CLOB) as c(c)" You'll need to copy and run that as one line in a command prompt.  I'll explain what this does while you run it and watch several thousand files get imported: The "for" command allows you to loop over a collection of items.  In this case we want all the .htm files in the D:\SQLHelp folder.  For each file it finds, it will assign the full path and file name to the %a variable.  In the "do" clause, we'll specify another command to be run for each iteration of the loop.  I make a call to "sqlcmd" in order to run a SQL statement.  I pass in the name of the server (-S.), where "." represents the local default instance. I specify -d Explore as the database, and -E for trusted connection.  I then use -Q to run a query that I enclose in double quotes. The query uses OPENROWSET(BULK…SINGLE_CLOB) to open the file as a data source, and to treat it as a single character large object.  In order for full-text indexing to work properly, I have to convert the text content to varbinary. I then INSERT these contents along with the full path of the file into the help.files table created earlier.  This process continues for each file in the folder, creating one new row in the table. And that's it! 5 SQL Statements and 2 command line statements to unzip and import SQL Server Books Online!  In case you're wondering why I didn't use FILESTREAM or FILETABLE, it's simply because I haven't learned them…yet. I may return to this blog after I figure that out and update it with the steps to do so.  I believe that will make it even easier. In the spirit of exploration, I'll leave you to work on some fulltext queries of this content.  I also recommend playing around with the sys.dm_fts_xxxx DMVs (I particularly like sys.dm_fts_index_keywords, it's pretty interesting).  There are additional example queries in the download material for my presentation linked above. Many thanks to Kevin Boles (t) for his advice on (re)checking the content of the help files.  Don't let that .htm extension fool you! The 2012 help files are actually XML, and you'd need to specify '.xml' in your document type column in order to extract the full-text keywords.  (You probably noticed this in the default definition for the doc_type column.)  You can query sys.fulltext_document_types to get a complete list of the types that can be full-text indexed. I also need to thank Hilary Cotter for giving me the original idea. I believe he used MSDN content in a full-text index for an article from waaaaaaaaaaay back, that I can't find now, and had forgotten about until just a few days ago.  He is also co-author of Pro Full-Text Search in SQL Server 2008, which I highly recommend.  He also has some FTS articles on Simple Talk: http://www.simple-talk.com/sql/learn-sql-server/sql-server-full-text-search-language-features/ http://www.simple-talk.com/sql/learn-sql-server/sql-server-full-text-search-language-features,-part-2/

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  • Sample code for my #mix10 talk online

    - by Laurent Bugnion
    I just saw that the video for my MIX10 session is online already! Impressive work, MIX10 team. I also published the sample code on my web server, so here are the links: Powerpoint slides Video MVVM Demo 1 (start) MVVM Demo 1 (final) Command sample RelayCommand sample Messaging sample MVVM Demo 2 (start) MVVM Demo 2 (final) MVVM Light Toolkit Version 3 It was a real pleasure and an amazing experience to have this talk and to get all the great feedback! Thanks all for coming, and as usual don’t hesitate to send your feedback! Laurent

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  • Can anyone recommend online .Net training courses?

    - by james
    I am looking for peoples experiences with paid for online .Net training courses. In your experience, are these an able replacement for in-person training? Are they better than the many free ones provided on MSDN and the like? Are there any specific paid for ones you'd recommend? I usually prefer general book/web research myself, I have one specific provider in mind that looks really good, but I'll omit this for fear of advertising :)

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  • SEO Techniques For Online Web Success

    Good SEO techniques can help a web site achieve online web success and help it attain top ranking in search results. There are few quiet important SE optimization techniques that one should use on his site & we are going to explore them here.

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  • Benefits of an Online SEO Course

    SEO (Search Engine Optimization) is the process one takes in optimizing their website to be on the top of search results for Search Engines. As a new online business owner doing SEO may seem to be a daunting task.

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  • Online SEO Tool to Analyze Your Website

    Learning search engine optimization can be difficult without some sort of SEO tool to help decipher in which direction your marketing efforts are headed. Though there are, in fact, many online SEO tools that can help with your internet marketing campaign, perhaps the most beneficial is an SEO tool that analyzes your entire website. This type of tool, usually offered free of charge, acts in a similar way to search engine crawlers.

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  • Online Application Upgrade

    - by lsarecz
    Amikor HA (High Availability - Magas Rendelkezésre Állás) megoldásokról beszélünk, általában elsoként a klaszterek, redundáns megoldások jutnak eszünkbe. Pedig nem csak a hardver hibákra kell gondolni, hanem a tervezett leállásokkal is érdemes foglalkozni. Az egyik talán legkevésbé megoldott probléma az, ha egy alkalmazás verzió váltást kell végrehajtani úgy, hogy közben változik az adatstruktúra is. Ez nyilván azt eredményezi, hogy le kell állítani az adatbázist is, és az átszervezéseket, akár adat átalakításokkal együtt végre kell hajtani. De a legnagyobb probléma talán az, hogy amennyiben valami rosszul sül el, és vissza kell állni a kiinduló állapotra, akkor az adatbázis mentést is vissza kell tölteni, hiszen átmenetileg minden felhasználó aki épp használatba vette az új alkalmazás verziót már egy új adatstruktúrába kezdett dolgozni. Az Oracle Database Online Application Upgrade képessége, vagy pontosabb nevén az Edition Based Redefinition pontosan ezt a problémát célozza meg. Az Edition Based Redefinition 3 alap objektummal muködik, ezek: edition, editioning view és crossedition trigger. Az edition egy új nonschema objektum típus. 11gR2 verziótól minden adatbázis rendelkezik legalább egy edition-nel, melynek neve Ora$Base. Minden új edition egy már létezo gyermeke kell, hogy legyen. Amikor kapcsolódunk az adatbázishoz, meghatározható, hogy melyik edition-höz kapcsolódjunk. Kizárólag nézetek, szinonímák és PL/SQL ojektum típusoknak lehet több edíciója (ezek metadat típusú objektumok, nem tartalmaznak adatokat). Azok az objektumok, melyek több edícióval rendelkeznek egyedileg csak úgy azonosíthatók, ha az owner, name, namespace mellett az edition-t is megnevezzük. Azaz két vagy több példánya is létezhet egy adatbázison belül ugyanazzal az owner, name és namespace azonosítókkal rendelkezo objektumnak, amennyiben használjuk az edition-based redefinition-t. Egy új objektum típus, az editioning view is edicionálható. Mivel a fizikai tábla nem edicionálható (elkerülendo az adatok többszörös tárolását és teljesítmény gondokat), ezért az editioning view feladata egy adott tábla egyszeru leképezése egy nézet formájában, ami már több edition-ben is létezhet, és képes elfedni a tábla módosításait. Amennyiben a tábla módosítások olyan táblákat érintenek, amelyek tartalmát  az alkalmazás felhasználók módosítják, szükség van olyan triggerekre, amelyek az egyes editioning view-k között a módosításokat karbantartják. Ezek a crossedition triggerek. Természetesen ahhoz, hogy az online application upgrade muködjön, minden érintett tábla elé el kell készíteni az editioning nézetet és a megfelelo crossedition triggereket. Ezeket használva az alkalmazás két vagy több különbözo verzió képes ugyanazon adatbázison párhuzamosan futni, és ha megtörtént a verzióváltás, akkor még mindig egyszeru visszaállni a régi verzióra egészen addig, amíg a régi edition eldobásra nem kerül. További információk az Edition-Based Redefinition címu whitepaper-ben találhatók.

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