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• Documentation in Oracle Retail Analytics, Release 13.3

  - by Oracle Retail Documentation Team

  The 13.3 Release of Oracle Retail Analytics is now available on the Oracle Software Delivery Cloud and from My Oracle Support. The Oracle Retail Analytics 13.3 release introduced significant new functionality with its new Customer Analytics module. The Customer Analytics module enables you to perform retail analysis of customers and customer segments. Market basket analysis (part of the Customer Analytics module) provides insight into which products have strong affinity with one another. Customer behavior information is obtained from mining sales transaction history, and it is correlated with customer segment attributes to inform promotion strategies. The ability to understand market basket affinities allows marketers to calculate, monitor, and build promotion strategies based on critical metrics such as customer profitability. Highlighted End User Documentation Updates With the addition of Oracle Retail Customer Analytics, the documentation set addresses both modules under the single umbrella name of Oracle Retail Analytics. Note, however, that the modules, Oracle Retail Merchandising Analytics and Oracle Retail Customer Analytics, are licensed separately. To accommodate new functionality, the Retail Analytics suite of documentation has been updated in the following areas, among others: The User Guide has been updated with an overview of Customer Analytics. It also contains a list of metrics associated with Customer Analytics. The Operations Guide provides details on Market Basket Analysis as well as an updated list of APIs. The program reference list now also details the module (Merchandising Analytics or Customer Analytics) to which each program applies. The Data Model was updated to include new information related to Customer Analytics, and a new section, Market Basket Analysis Module, was added to the document with its own entity relationship diagrams and data definitions. List of Documents The following documents are included in Oracle Retail Analytics 13.3: Oracle Retail Analytics Release Notes Oracle Retail Analytics Installation Guide Oracle Retail Analytics User Guide Oracle Retail Analytics Implementation Guide Oracle Retail Analytics Operations Guide Oracle Retail Analytics Data Model

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• Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution

  - by Kellsey Ruppel

  Siemens AG, Sector Healthcare, Increases Transparency and Improves Customer Loyalty with Web Portal Solution CUSTOMER AND PARTNER INFORMATION Customer Name – Siemens AG, Sector Healthcare Customer Revenue – 73,515 Billion Euro (2011, Siemens AG total) Customer Quote – “The realization of our complex requirements within a very short amount of time was enabled through the competent implementation partner Sapient, who fully used the  very broad scope of standard functionality provided in the Oracle WebCenter Portal, and the management of customer services, who continuously supported the project setup. ” – Joerg Modlmayr, Project Manager, Healthcare Customer Service Portal, Siemens AG The Siemens Healthcare Sector is one of the world's largest suppliers to the healthcare industry and a trendsetter in medical imaging, laboratory diagnostics, medical information technology and hearing aids. Siemens offers its customers products and solutions for the entire range of patient care from a single source – from prevention and early detection to diagnosis, and on to treatment and aftercare. By optimizing clinical workflows for the most common diseases, Siemens also makes healthcare faster, better and more cost-effective. To ensure greater transparency, increased efficiency, higher user acceptance, and additional services, Siemens AG, Sector Healthcare, replaced several existing legacy portal solutions that could not meet the company’s future needs with Oracle WebCenter Portal. Various existing portal solutions that cannot meet future demands will be successively replaced by the new central service portal, which will also allow for the efficient and intuitive implementation of new service concepts.  With Oracle, doctors and hospitals using Siemens medical solutions now have access to a central information portal that provides important information and services at just the push of a button.  Customer Name – Siemens AG, Sector Healthcare Customer URL – www.siemens.com Customer Headquarters – Erlangen, Germany Industry – Industrial Manufacturing Employees – 360,000  Challenges – Replace disparate medical service portals to meet future demands and eliminate an  unnecessarily high level of administrative work caused by heterogeneous installations Ensure portals meet current user demands to improve user-acceptance rates and increase number of total users Enable changes and expansion through standard functionality to eliminate the need for reliance on IT and reduce administrative efforts and associated high costs Ensure efficient and intuitive implementation of new service concepts for all devices and systems Ensure hospitals and clinics to transparently monitor and measure services rendered for the various medical devices and systems  Increase electronic interaction and expand services to achieve a higher level of customer loyalty Solution –  Deployed Oracle WebCenter Portal to ensure greater transparency, and as a result, a higher level of customer loyalty  Provided a centralized platform for doctors and hospitals using Siemens’ medical technology solutions that provides important information and services at the push of a button Reduced significantly the administrative workload by centralizing the solution in the new customer service portal Secured positive feedback from customers involved in the pilot program developed by design experts from Oracle partner Sapient. The interfaces were created with customer needs in mind. The first survey taken shortly after implementation came back with 2.4 points on a scale of 0-3 in the category “customer service portal intuitiveness level” Met all requirements including alignment with the Siemens Style Guide without extensive programming Implemented additional services via the portal such as benchmarking options to ensure the optimal use of the Customer Device Park Provided option for documentation of all services rendered in conjunction with the medical technology systems to ensure that the value of the services are transparent for the decision makers in the hospitals  Saved and stored all machine data from approximately 100,000 remote systems in the central service and information platform Provided the option to register errors online and follow the call status in real-time on the portal Made  available at the push of a button all information on the medical technology devices used in hospitals or clinics—from security checks and maintenance activities to current device statuses Provided PDF format Service Performance Reports that summarize information from periods of time ranging from previous weeks up to one year, meeting medical product law requirements  Why Oracle – Siemens AG favored Oracle for many reasons, however, the company ultimately decided to go with Oracle due to the enormous range of functionality the solutions offered for the healthcare sector.“We are not programmers; we are service providers in the medical technology segment and focus on the contents of the portal. All the functionality necessary for internet-based customer interaction is already standard in Oracle WebCenter Portal, which is a huge plus for us. Having Oracle as our technology partner ensures that the product will continually evolve, providing a strong technology platform for our customer service portal well into the future,” said Joerg Modlmayr project manager, Healthcare Customer Service Portal, Siemens AG. Partner Involvement – Siemens AG selected Oracle Partner Sapient because the company offered a service portfolio that perfectly met Siemens’ requirements and had a wealth of experience implementing Oracle WebCenter Portal. Additionally, Sapient had designers with a very high level of expertise in usability—an aspect that Siemens considered to be of vast importance for the project.  “The Sapient team completely met all our expectations. Our tightly timed project was completed on schedule, and the positive feedback from our users proves that we set the right measures in terms of usability—all thanks to the folks at Sapient,” Modlmayr said.  Partner Name – Sapient GmbH Deutschland Partner URL – www.sapient.com

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• Oracle celebrates a successful Oracle CloudWorld in Bogotá

  - by yaldahhakim

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 written by: Diana Tamayo Tovar Oracle CloudWorld Bogotá began with scattered showers, rain and strong winds, inviting Colombians to spend a whole day in the social, mobile and complete world of Oracle Cloud. The event took place on November 6th with 807 attendees, 15 media representatives and 65 partners, who gathered to share the business value of Cloud along with Oracle executives and Colombian market leaders. Line-of-business leaders in sales and marketing, customer service and support, HR and talent management, and finance and operations, shared their ideas with Colombian customers, giving them a chance to learn, discover and engage with the tools, trends and concepts of Cloud. The highlights of the event included the presence of keynote speakers such as Bob Evans, Chief Communications Officer, and a customer testimonial session with top business leaders from insurance, finances, retail, communications and health Colombian industries, who shared their innovation experiences and success stories on workforce empowerment, talent management, cloud security, social engagement and productivity, providing best case scenarios on how Oracle has helped them transform their business with technologies like cloud, social collaboration and mobile applications. The keynote session was preceded by a customer success story from one of the largest virtual network operator in the country, providing an interesting case study of mobile banking innovation and a great customer testimonial of the importance of cross industry strategies and cloud technology. The event provided five different tracks on the main trends of how companies communicate and engage with different audiences, providing a different perspective on the importance of empowering brands through their customers, trusting and investing in technology for growth, while Oracle University shared their knowledge with “Oracle Cloud Fundamentals” a training lesson regarding Java Cloud, Database Cloud and other Oracle Cloud product technologies and solutions. The rainy day scenario included sideshows of aerial acrobatics and speed painting performances to recreate the environment of modern and flexible Cloud Solutions in a colorful and creative way. Oracle CloudWorld Bogotá was a great opportunity to expose invalid cloud Myths and the main concerns of the Colombian customers towards cloud, considering IDC Latin America studies stating that 93% of Colombian business leaders are interested in cloud but only 47% understand its business value. Spending a day in the cloud with 6 demogrounds stations, conference sessions, interesting case studies and customer testimonials will surely widen the endless market opportunities for Colombian customers, leaving them amazed with how Oracle Cloud works towards integration with other environments, non oracle applications, social media and mobile devices with bulletproof security infrastructure. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle WebLogic Server and Oracle Database: A Robust Infrastructure for your Applications

  - by Ruma Sanyal

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 It has been said that a chain is as strong as its weakest link. Well, this is also true for your application infrastructure. Not only are the various components that constitute your infrastructure, like database and application server critical, the integration between these things [whether coming out of the box from your vendor or done in-house] is paramount. Imagine your database being down and your application server not knowing about it and as a result your application waiting indefinitely for a database response – not a great situation if high availability is critical to your application. Or one of your database nodes is very busy, but your application server doesn’t have the intelligence to decipher that – it keeps pinging the busy node when it can in fact get a response from another idle node much faster. This is what Oracle WebLogic and Database integration provides: Intelligent integration out of the box. Tight integration between Oracle WebLogic and Database makes your infrastructure robust enough that not only does each of your infrastructure component provide you with improved RASP [reliability availability, scalability, and performance] but these components work together to offer improved performance & availability, better resource sharing, inherent scalability, ease of configuration and automated management for your entire infrastructure. Oracle WebLogic Server is the only application server with this degree of integration to Oracle Database. With Oracle WebLogic Server 11g, we introduced Active GridLink for Real Application Clusters (RAC). In conjunction with Oracle Database, this powerful software technology simplifies management, increases availability, and ensures fast connection failover with runtime connection, load balancing and affinity capabilities. With the release of Oracle Database 12c this summer, even tighter integration between Oracle WebLogic Server 12c (12.1.2) and Oracle Database 12c has been achieved and this further optimizes the integration for a global cloud environment. Read about these capabilities in detail in the Oracle WebLogic-Database Integration Whitepaper. Get in depth ‘how-to’ details from this YouTube video on the topic from our resident expert, Monica Roccelli. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• BOEING, EA and UNDERWRITER LABS @ Oracle Open World 2012 General Session (GEN9504): Innovation Platform for Oracle Apps, including Oracle Fusion Applications

  - by Sanjeev Sharma

   What does it take to deliver social, mobile, cloud and business analytic      capabilities? Oracle Fusion Middleware is the leading innovation platform for today’s new    business  applications and the building-block of Oracle Fusion Applications.  Join Amit Zavery,  Vice President of Fusion Middleware Product Management discuss Oracle Fusion  Applications’ architecture and the strategy roadmap for Oracle Fusion Middleware. Underwriter Laboratories is the world’s leading provider of product safety and certification testing services.  To support its business growth from $1B to $5B in the next 5 years Underwriter Laboratories is undergoing a major business transformation. Underpinning Underwriter Laboratories's growth plans and associated business transformation is a major Datacenter Modernization effort to consolidate its existing Oracle Applications (E-Business Suite, Siebel CRM, BI etc.) and middleware components (Oracle SOA Suite, Oracle AIA etc.) on a standardized application platform. Underwriter Labs has identified Oracle Engineered Systems (Exalogic and Exadata) as the cornerstone of its Datacenter Modernization endeavor which will eventually support 10,000 employees, 87,000 manufactures and 600,000 catalog items.  Hear senior business leaders from Boeing, Electronic Arts and Underwriters  Laboratories discuss how their organizations are leveraging Oracle Fusion Middleware and  Oracle Applications to improve productivity, lower IT costs and lay a  foundation for business  innovation at the following general session at Oracle Open World 2012: Session:  GEN9504 - General Session: Innovation Platform for Oracle Apps, Including Oracle Fusion ApplicationsDate: Monday, 1 Oct, 2012Time: 10:45 am - 11:45 am (PST)Venue: Moscone West (3002 / 3004)

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• ??????Java API?????????????????????????·??????????/????·???????|WebLogic Channel|??????

  - by ???02

  ??????Java???????????????????????????????????????1??????????Java??????????·???????????????????????????????????????????????????????Java????????????????????????????????·???????Oracle Coherence????????????????????????????????????????????????Coherence??Java?????????????????????????????????????????????????????2??????Oracle Coherence?Java???????????????????????????????????(???)?????????????Web??????????????Oracle Coherence　?????????????HashMap????????????????????Java?????????????????????????????????1???????????????????????????/???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????　???JSP????????Struts???????Web???????????HttpSession??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????　???Web???????????????Java?????????????????????????????????????????????????????????????????????????? ???????????????·??·?????????????????????????????????????Oracle Coherence?????　Oracle Coherence???????????????????????????????????????????????????????????????????????????Oracle Coherence?????????????????????????????????????Web??????????????????????????????????????????????????Oracle Coherence?????????????????????????????????????????????????????　????Oracle Coherence??????????????????????????2????????　????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????　???????????????CPU??????????????????????????????????????????????????????????????????????????CPU??????????????????????????????????????????????????????Oracle Coherence???????????????????????????　???????????????????????????????????????????????????????????????Oracle Coherence??????????????????????????????????/??????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????1?1????????????????????????????????????????????????????Oracle Coherence???????????????3?????　???????Oracle Coherence???????????????????Java????????????????????????????????Oracle Coherence?????????????????????????3??????(1)???????????????　1????Oracle WebLogic Server???????????·??????????????????????HTTP?????????????Oracle Coherence??????????　Oracle Coherence???Coherence*Web????????????????????????????????????????HttpSession?setAttribute?getAttribute??????????????????????Oracle Coherence?API???????????????????????Oracle Coherence?????????????Coherence???????????????????????????????????Oracle Coherence????????????????????/????????????????????·???????????????　???????????????????????????RDB????????????????????????????????????????????????????????????RDB??????????????/?????????????????????????????????????????Oracle Coherence????????????????????????????????????????????????????????????????????????????????ANA SKY WEB???Oracle Coherence?????????????????????????????????????????????????????????????????????????????????????????????????ANA SKY WEB???????????????Oracle Coherence???????????????????10????????　???????????·?????????????????????????????????????????????????????????????????????·???????????????Oracle Coherence??????????·???????????????????????????????????·???????????????????????????????????????????????(?????????????????????????)??????????????????(2)???????????????　2????????Oracle Coherence???????????????????????????????　Oracle Coherence???Java Persistence API(JPA)???????·??????????????EclipseLink?Coherence?????????????????TopLink Grid??????????TopLink Grid??JPA????????????????????Oracle Coherence???????????????????JPQL(Java Persistence Query Language)?????????????Oracle Coherence????????????????????????????TopLink Grid???????JPA??????????????????????????????　?????????????????????????????·?????1?????????????????????????????????????????????????????JPA????????????????????????·????????????????????????????Oracle Coherence????????????????????????????????????????????????????????　???JPA?????????·???????????Grid Cache???Grid Read???Grid Entry??3?????????????Grid Cache??Oracle Coherence?2?????????????????Grid Read???????????(?????)?Oracle Coherence????????????????????????????(?????????????Coherence?????????)????Grid Entry???????/?????????Oracle Coherence??????(?????????????????????Coherence?????????????)??????????????????????????????????????????????????????(3)??/???????????????　3??????????/?????????????Oracle Coherence???Java?Map API?????????????????????????????????????ID??????Map API????????????????????????????Oracle Coherence????????????????????　????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????Oracle Coherence?????????ID??????Map API????????????????????????????????　?????????????????????????????????????????????80??????????????????????·??????????????????????·????????????????????·???????????????????????????????????????Oracle Coherence???????????????????????Oracle Coherence???????????/??????????????·?????????????·?????????????????????????????????????????????????????????????　??????Java???API???????????Oracle Coherence?????????????????????????????3??????????????????????Java???????????????????????????????????????Oracle Coherence????API?????????????????????????????????3????????????

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• World Record Batch Rate on Oracle JD Edwards Consolidated Workload with SPARC T4-2

  - by Brian

  Oracle produced a World Record batch throughput for single system results on Oracle's JD Edwards EnterpriseOne Day-in-the-Life benchmark using Oracle's SPARC T4-2 server running Oracle Solaris Containers and consolidating JD Edwards EnterpriseOne, Oracle WebLogic servers and the Oracle Database 11g Release 2. The workload includes both online and batch workload. The SPARC T4-2 server delivered a result of 8,000 online users while concurrently executing a mix of JD Edwards EnterpriseOne Long and Short batch processes at 95.5 UBEs/min (Universal Batch Engines per minute). In order to obtain this record benchmark result, the JD Edwards EnterpriseOne, Oracle WebLogic and Oracle Database 11g Release 2 servers were executed each in separate Oracle Solaris Containers which enabled optimal system resources distribution and performance together with scalable and manageable virtualization. One SPARC T4-2 server running Oracle Solaris Containers and consolidating JD Edwards EnterpriseOne, Oracle WebLogic servers and the Oracle Database 11g Release 2 utilized only 55% of the available CPU power. The Oracle DB server in a Shared Server configuration allows for optimized CPU resource utilization and significant memory savings on the SPARC T4-2 server without sacrificing performance. This configuration with SPARC T4-2 server has achieved 33% more Users/core, 47% more UBEs/min and 78% more Users/rack unit than the IBM Power 770 server. The SPARC T4-2 server with 2 processors ran the JD Edwards "Day-in-the-Life" benchmark and supported 8,000 concurrent online users while concurrently executing mixed batch workloads at 95.5 UBEs per minute. The IBM Power 770 server with twice as many processors supported only 12,000 concurrent online users while concurrently executing mixed batch workloads at only 65 UBEs per minute. This benchmark demonstrates more than 2x cost savings by consolidating the complete solution in a single SPARC T4-2 server compared to earlier published results of 10,000 users and 67 UBEs per minute on two SPARC T4-2 and SPARC T4-1. The Oracle DB server used mirrored (RAID 1) volumes for the database providing high availability for the data without impacting performance. Performance Landscape JD Edwards EnterpriseOne Day in the Life (DIL) Benchmark Consolidated Online with Batch Workload System Rack Units BatchRate(UBEs/m) Online Users Users /Units Users /Core Version SPARC T4-2 (2 x SPARC T4, 2.85 GHz) 3 95.5 8,000 2,667 500 9.0.2 IBM Power 770 (4 x POWER7, 3.3 GHz, 32 cores) 8 65 12,000 1,500 375 9.0.2 Batch Rate (UBEs/m) — Batch transaction rate in UBEs per minute Configuration Summary Hardware Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory 4 x 300 GB 10K RPM SAS internal disk 2 x 300 GB internal SSD 2 x Sun Storage F5100 Flash Arrays Software Configuration: Oracle Solaris 10 Oracle Solaris Containers JD Edwards EnterpriseOne 9.0.2 JD Edwards EnterpriseOne Tools (8.98.4.2) Oracle WebLogic Server 11g (10.3.4) Oracle HTTP Server 11g Oracle Database 11g Release 2 (11.2.0.1) Benchmark Description JD Edwards EnterpriseOne is an integrated applications suite of Enterprise Resource Planning (ERP) software. Oracle offers 70 JD Edwards EnterpriseOne application modules to support a diverse set of business operations. Oracle's Day in the Life (DIL) kit is a suite of scripts that exercises most common transactions of JD Edwards EnterpriseOne applications, including business processes such as payroll, sales order, purchase order, work order, and manufacturing processes, such as ship confirmation. These are labeled by industry acronyms such as SCM, CRM, HCM, SRM and FMS. The kit's scripts execute transactions typical of a mid-sized manufacturing company. The workload consists of online transactions and the UBE – Universal Business Engine workload of 61 short and 4 long UBEs. LoadRunner runs the DIL workload, collects the user’s transactions response times and reports the key metric of Combined Weighted Average Transaction Response time. The UBE processes workload runs from the JD Enterprise Application server. Oracle's UBE processes come as three flavors: Short UBEs < 1 minute engage in Business Report and Summary Analysis, Mid UBEs > 1 minute create a large report of Account, Balance, and Full Address, Long UBEs > 2 minutes simulate Payroll, Sales Order, night only jobs. The UBE workload generates large numbers of PDF files reports and log files. The UBE Queues are categorized as the QBATCHD, a single threaded queue for large and medium UBEs, and the QPROCESS queue for short UBEs run concurrently. Oracle's UBE process performance metric is Number of Maximum Concurrent UBE processes at transaction rate, UBEs/minute. Key Points and Best Practices Two JD Edwards EnterpriseOne Application Servers, two Oracle WebLogic Servers 11g Release 1 coupled with two Oracle Web Tier HTTP server instances and one Oracle Database 11g Release 2 database on a single SPARC T4-2 server were hosted in separate Oracle Solaris Containers bound to four processor sets to demonstrate consolidation of multiple applications, web servers and the database with best resource utilizations. Interrupt fencing was configured on all Oracle Solaris Containers to channel the interrupts to processors other than the processor sets used for the JD Edwards Application server, Oracle WebLogic servers and the database server. A Oracle WebLogic vertical cluster was configured on each WebServer Container with twelve managed instances each to load balance users' requests and to provide the infrastructure that enables scaling to high number of users with ease of deployment and high availability. The database log writer was run in the real time RT class and bound to a processor set. The database redo logs were configured on the raw disk partitions. The Oracle Solaris Container running the Enterprise Application server completed 61 Short UBEs, 4 Long UBEs concurrently as the mixed size batch workload. The mixed size UBEs ran concurrently from the Enterprise Application server with the 8,000 online users driven by the LoadRunner. See Also SPARC T4-2 Server oracle.com OTN JD Edwards EnterpriseOne oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Oracle Fusion Middleware oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 09/30/2012.

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• Fidelity Investments Life Insurance Executive Weighs in on Policy Administration Modernization

  - by helen.pitts(at)oracle.com

  James Klauer, vice president of Client Services Technology at Fidelity Investment Life Insurance, weighs in on the rationale and challenges associated with policy administration system replacement in this month's digital issue of Insurance Networking News.    In "The Policy Administration Replacement Quandary"  Klauer shared the primary business benefit that can be realized by adopting a modern policy administration system--a timely topic given that recent industry analyst surveys indicate policy administration replacement and modernization will continue to be a top priority for insurers this year.    "Modern policy administration systems are more flexible than systems of the past," Klauer says in the article. " This has allowed us to shorten our delivery time for new products and product changes.  We have also had a greater ability to integrate with other systems and to deliver process efficiencies."   Klauer goes on to advise that insurers ensure they have a solid understanding of the requirements when replacing their legacy policy administration system. "If you can afford the time, take the opportunity to re-engineer your business processes.  We were able to drastically change our death processes, introducing automation and error-proofing." Click here to read more of Klauer's insights and recommendations for best practices in the publication's "Ask & Answered" column.   You also can learn more the benefits of an adaptive, rules-driven approach to policy administration and how to mitigate risks associated with system replacement by attending the free Oracle Insurance Virtual Summit:  Fueling the Adaptive Insurance Enterprise, 10:00 a.m. - 6:00 p.m. EST, Wednesday, January 26.      Insurance Networking News and Oracle Insurance have teamed up to bring you this first-of-its-kind event. This year's theme, "Fueling the Adaptive Insurance Enterprise," will focus on bringing you information about exciting new technology concepts, which can help your company react more quickly to new market opportunities and, ultimately, grow the business.    Visit virtual booths and chat online with Oracle product specialists, network with other insurers, learn about exciting new product announcements, win prizes, and much more--all without leaving your office.  Be sure and attend the on-demand session, "Adapt, Transform and Grow: Accelerate Speed to Market with Adaptive Insurance Policy Administration," hosted by Kate Fowler, product strategy director for Oracle Insurance Policy Administration for Life and Annuity.   Register Now!   Helen Pitts is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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• Kicking yourself because you missed the Oracle OpenWorld and Oracle Develop Call for Papers?

  - by charlie.berger

  Here's a great opportunity!If you missed the Oracle OpenWorld and Oracle Develop Call for Papers, here is another opportunity to submit a paper to present. Submit a paper and ask your colleagues, Oracle Mix community, friends and anyone else you know to vote for your session. As applications of data mining and predictive analytics are always interesting, your chances of getting accepted by votes is higher.  Note, only Oracle Mix members are allowed to vote. Voting is open from the end of May through June 20. For the most part, the top voted sessions will be selected for the program (although we may choose sessions in order to balance the content across the program). Please note that Oracle reserves the right to decline sessions that are not appropriate for the conference, such as subjects that are competitive in nature or sessions that cover outdated versions of products. Oracle OpenWorld and Oracle DevelopSuggest-a-Sessionhttps://mix.oracle.com/oow10/proposals FAQhttps://mix.oracle.com/oow10/faq

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• Go for the Deep Dive on Oracle Products and Technology

  - by Oracle OpenWorld Blog Team

  by Karen Shamban Oracle University gives you more learning for your conference investment. It’s easier than ever before to get in-depth Oracle product and technology training if you’re attending any of the Oracle conferences this fall, including Oracle OpenWorld, the Oracle Customer Experience Summit @ OpenWorld, the Oracle PartnerNetwork Exchange @ OpenWorld, and MySQL Connect. Why is it easier? Because Oracle University preconference training takes place on Sunday, September 30 from 8:00 a.m. to 3:30 p.m. And you’re going to be in town for the conference anyway, right? The training ends early enough in the afternoon that you’ll still be able to get good seats for conference opening keynotes and get psyched for the welcome reception that follows. Each session will be taught by an expert Oracle University instructor and will be fact-packed with demos and tips to help you do more than ever before with your Oracle product and technology investment. The training sessions being offered include: Applications:·             PeopleSoft Test Framework Script Creation and Optimization·             New Integration Technologies for PeopleTools 8.52·             Oracle Fusion Applications: Security Fundamentals Database and Systems:·             Certification Exam Cram: Oracle Database 11g: New Features for Administrators·             Exadata Database Machine Administration Workshop·             Introduction to Big Data·             Using Oracle Enterprise Manager Cloud Control 12c·             Using Java - for PL/SQL and Database Developers Fusion Middleware:·             Developing Portable Java EE Applications with the Enterprise JavaBeans 3.1 API and Java Persistence API 2.0·             Developing Secure Java Web Services·             How The Latest Java EE and SOA Help in Architecting and Designing Robust Enterprise Applications·             Oracle Business Intelligence 11g: Overview to Analyses and Dashboards·             Oracle Fusion Middleware 11g: Build Applications with ADF I·             Oracle Fusion Middleware 11g Administer Forms Services·             Oracle SOA Suite 11g Administration·             WebLogic Server Administration Essentials Don’t miss this great opportunity to maximize your Oracle OpenWorld experience and investment. Learn more about Oracle University training sessions.

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• Oracle Exadata???????????????????

  - by takashi.hitomi

  2010?6????????????????????Oracle Exadata??????????????! ???????Oracle Exadata?????? ?????????2010 ???????????????????????????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????? Oracle?Smart Grid????????Oracle Exadata??????????????????????????? ?21? ??·?????????? ????????????????? ????????????????????????????????????????????????????????????·?·????????????????????????????????????????????? ?????????????????????????????????????????????????????? ????????Oracle Exadata?????????????Oracle Database????????·?????????????? ?????????Update?Get?? Oracle Cloud Computing Summit ~ Database & Exadata Day ~ Oracle Cloud Computing Summit??????1? ????·??????????Oracle????????????????????????? ?????????·?????????????????????????????????·??????????????????????????????????????

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• Oracle 'In Touch' PartnerCast – Neues von der Oracle OpenWorld

  - by Alliances & Channels Redaktion

  Kurz nach den vielen interessanten Ankündigungen auf der Oracle OpenWorld sind alle Oracle EMEA Partner herzlich eingeladen, an dem „In Touch“-Partnerwebcast mit David Callaghan, Senior Vice President EMEA Alliances and Channels, und seinen Studiogästen teilzunehmen. Am Dienstag, 29. Oktober, um 11:30 Uhr MEZ informiert Sie David Callaghan über die neuesten Entwicklungen rund um die Oracle Cloud und Oracle Hardware. Er wird die Key Partner Wins aus dem ersten Quartal vorstellen sowie Ihre Fragen an seine Studiogäste weiterleiten. Live im Studio dabei ist Will O'Brien, Vice President Alliances & Channels, UK & Irland, der über die Highlights der Oracle OpenWorld berichtet und die Relevanz von Storage für das Software Business erläutert. David Callaghan wird Will O’Brien zu seiner neuen Rolle interviewen und ihn nach seinen obersten Prioritäten für FY14 befragen. Markus Reischl, Senior Director und Sales Leader EMEA Strategic Alliances, stellt die Updates in Business Intelligence vor und berichtet darüber, wie diese das gesamte Oracle Portfolio beeinflussen und welche Chancen dies für die Partner bringt. Registrieren Sie sich hier für den Webcast. Über Fragen an die Studiogäste freut sich David Callaghan. Kontaktieren Sie ihn über Twitter mit dem Hashtag #DCpickme oder per E-Mail [email protected]. Mehr Informationen über diesen sowie frühere Webcasts on-demand finden Sie hier auf der neuen Website.

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• Success Quote: A Hybrid Approach for Success

  - by Lauren Clark

  We recently received this quote from a project that successfully used OUM: “On our project, we applied a combination of the Oracle Unified Method (OUM) and the client's methodology. The project was organized by OUM's phases and a subset of OUM's processes, tasks, and templates. Using a hybrid of the two methods resulted in an implementation approach that was optimized for the client-specific requirements for this project." This hybrid approach is an excellent example of using OUM in the flexible and scalable manner in which it was intended. The project team was able to scale OUM to be fit-for-purpose for their given situation. It's great to see how merging what was needed out of OUM with the client’s methodology resulted in an implementation approach that more closely aligned to the business needs. Successfully scaling OUM is dependent on the needs of the particular project and/or engagement. The key is to use no more than is necessary to satisfy the requirements of the implementation and appropriately address risks. For more information, check out the "Tailoring OUM for Your Project" page, which can be accessed by first clicking on the "OUM should be scaled to fit your implementation" link on the OUM homepage and then drilling into the link on the subsequent page. Have you used OUM in conjunction with a partner or customer methodology? Please share your experiences with us.

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• Pre-rentrée Oracle Open World 2012 : à vos agendas

  - by Eric Bezille

  A maintenant moins d'un mois de l’événement majeur d'Oracle, qui se tient comme chaque année à San Francisco, fin septembre, début octobre, les spéculations vont bon train sur les annonces qui vont y être dévoilées... Et sans lever le voile, je vous engage à prendre connaissance des sujets des "Key Notes" qui seront tenues par Larry Ellison, Mark Hurd, Thomas Kurian (responsable des développements logiciels) et John Fowler (responsable des développements systèmes) afin de vous donner un avant goût. Stratégie et Roadmaps Oracle Bien entendu, au-delà des séances plénières qui vous donnerons  une vision précise de la stratégie, et pour ceux qui seront sur place, je vous engage à ne pas manquer les séances d'approfondissement qui auront lieu dans la semaine, dont voici quelques morceaux choisis : "Accelerate your Business with the Oracle Hardware Advantage" avec John Fowler, le lundi 1er Octobre, 3:15pm-4:15pm "Why Oracle Softwares Runs Best on Oracle Hardware" , avec Bradley Carlile, le responsable des Benchmarks, le lundi 1er Octobre, 12:15pm-13:15pm "Engineered Systems - from Vision to Game-changing Results", avec Robert Shimp, le lundi 1er Octobre 1:45pm-2:45pm "Database and Application Consolidation on SPARC Supercluster", avec Hugo Rivero, responsable dans les équipes d'intégration matériels et logiciels, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle’s SPARC Server Strategy Update", avec Masood Heydari, responsable des développements serveurs SPARC, le mardi 2 Octobre, 10:15am - 11:15am "Oracle Solaris 11 Strategy, Engineering Insights, and Roadmap", avec Markus Flier, responsable des développements Solaris, le mercredi 3 Octobre, 10:15am - 11:15am "Oracle Virtualization Strategy and Roadmap", avec Wim Coekaerts, responsable des développement Oracle VM et Oracle Linux, le lundi 1er Octobre, 12:15pm-1:15pm "Big Data: The Big Story", avec Jean-Pierre Dijcks, responsable du développement produits Big Data, le lundi 1er Octobre, 3:15pm-4:15pm "Scaling with the Cloud: Strategies for Storage in Cloud Deployments", avec Christine Rogers,  Principal Product Manager, et Chris Wood, Senior Product Specialist, Stockage , le lundi 1er Octobre, 10:45am-11:45am Retours d'expériences et témoignages Si Oracle Open World est l'occasion de partager avec les équipes de développement d'Oracle en direct, c'est aussi l'occasion d'échanger avec des clients et experts qui ont mis en oeuvre  nos technologies pour bénéficier de leurs retours d'expériences, comme par exemple : "Oracle Optimized Solution for Siebel CRM at ACCOR", avec les témoignages d'Eric Wyttynck, directeur IT Multichannel & CRM  et Pascal Massenet, VP Loyalty & CRM systems, sur les bénéfices non seulement métiers, mais également projet et IT, le mercredi 3 Octobre, 1:15pm-2:15pm "Tips from AT&T: Oracle E-Business Suite, Oracle Database, and SPARC Enterprise", avec le retour d'expérience des experts Oracle, le mardi 2 Octobre, 11:45am-12:45pm "Creating a Maximum Availability Architecture with SPARC SuperCluster", avec le témoignage de Carte Wright, Database Engineer à CKI, le mercredi 3 Octobre, 11:45am-12:45pm "Multitenancy: Everybody Talks It, Oracle Walks It with Pillar Axiom Storage", avec le témoignage de Stephen Schleiger, Manager Systems Engineering de Navis, le lundi 1er Octobre, 1:45pm-2:45pm "Oracle Exadata for Database Consolidation: Best Practices", avec le retour d'expérience des experts Oracle ayant participé à la mise en oeuvre d'un grand client du monde bancaire, le lundi 1er Octobre, 4:45pm-5:45pm "Oracle Exadata Customer Panel: Packaged Applications with Oracle Exadata", animé par Tim Shetler, VP Product Management, mardi 2 Octobre, 1:15pm-2:15pm "Big Data: Improving Nearline Data Throughput with the StorageTek SL8500 Modular Library System", avec le témoignage du CTO de CSC, Alan Powers, le jeudi 4 Octobre, 12:45pm-1:45pm "Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC", avec le témoignage de Syed Qadri, Lead DBA et Michael Arnold, System Architect d'US Cellular, le mardi 2 Octobre, 10:15am-11:15am "Transform Data Center TCO with Oracle Optimized Servers: A Customer Panel", avec les témoignages notamment d'AT&T et Liberty Global, le mardi 2 Octobre, 11:45am-12:45pm "Data Warehouse and Big Data Customers’ View of the Future", avec The Nielsen Company US, Turkcell, GE Retail Finance, Allianz Managed Operations and Services SE, le lundi 1er Octobre, 4:45pm-5:45pm "Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization", le témoignage de l'IT interne d'Oracle sur la transformation et la migration de l'ensemble de notre infrastructure de stockage, mardi 2 Octobre, 1:15pm-2:15pm Echanges avec les groupes d'utilisateurs et les équipes de développement Oracle Si vous avez prévu d'arriver suffisamment tôt, vous pourrez également échanger dès le dimanche avec les groupes d'utilisateurs, ou tous les soirs avec les équipes de développement Oracle sur des sujets comme : "To Exalogic or Not to Exalogic: An Architectural Journey", avec Todd Sheetz - Manager of DBA and Enterprise Architecture, Veolia Environmental Services, le dimanche 30 Septembre, 2:30pm-3:30pm "Oracle Exalytics and Oracle TimesTen for Exalytics Best Practices", avec Mark Rittman, de Rittman Mead Consulting Ltd, le dimanche 30 Septembre, 10:30am-11:30am "Introduction of Oracle Exadata at Telenet: Bringing BI to Warp Speed", avec Rudy Verlinden & Eric Bartholomeus - Managers IT infrastructure à Telenet, le dimanche 30 Septembre, 1:15pm-2:00pm "The Perfect Marriage: Sun ZFS Storage Appliance with Oracle Exadata", avec Melanie Polston, directeur, Data Management, de Novation et Charles Kim, Managing Director de Viscosity, le dimanche 30 Septembre, 9:00am-10am "Oracle’s Big Data Solutions: NoSQL, Connectors, R, and Appliance Technologies", avec Jean-Pierre Dijcks et les équipes de développement Oracle, le lundi 1er Octobre, 6:15pm-7:00pm Testez et évaluez les solutions Et pour finir, vous pouvez même tester les technologies au travers du Oracle DemoGrounds, (1133 Moscone South pour la partie Systèmes Oracle, OS, et Virtualisation) et des "Hands-on-Labs", comme : "Deploying an IaaS Environment with Oracle VM", le mardi 2 Octobre, 10:15am-11:15am "Virtualize and Deploy Oracle Applications in Minutes with Oracle VM: Hands-on Lab", le mardi 2 Octobre, 11:45am-12:45pm (il est fortement conseillé d'avoir suivi le "Hands-on-Labs" précédent avant d'effectuer ce Lab. "x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance", le mercredi 3 Octobre, 5:00pm-6:00pm "StorageTek Tape Analytics: Managing Tape Has Never Been So Simple", le mercredi 3 Octobre, 1:15pm-2:15pm "Oracle’s Pillar Axiom 600 Storage System: Power and Ease", le lundi 1er Octobre, 12:15pm-1:15pm "Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c", le lundi 1er Octobre, 1:45pm-2:45pm "Managing Storage in the Cloud", le mardi 2 Octobre, 5:00pm-6:00pm "Learn How to Write MapReduce on Oracle’s Big Data Platform", le lundi 1er Octobre, 12:15pm-1:15pm "Oracle Big Data Analytics and R", le mardi 2 Octobre, 1:15pm-2:15pm "Reduce Risk with Oracle Solaris Access Control to Restrain Users and Isolate Applications", le lundi 1er Octobre, 10:45am-11:45am "Managing Your Data with Built-In Oracle Solaris ZFS Data Services in Release 11", le lundi 1er Octobre, 4:45pm-5:45pm "Virtualizing Your Oracle Solaris 11 Environment", le mardi 2 Octobre, 1:15pm-2:15pm "Large-Scale Installation and Deployment of Oracle Solaris 11", le mercredi 3 Octobre, 3:30pm-4:30pm En conclusion, une semaine très riche en perspective, et qui vous permettra de balayer l'ensemble des sujets au coeur de vos préoccupations, de la stratégie à l'implémentation... Cette semaine doit se préparer, pour tailler votre agenda sur mesure, à travers les plus de 2000 sessions dont je ne vous ai fait qu'un extrait, et dont vous pouvez retrouver l'ensemble en ligne.

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• What's New in Oracle's EPM System?

  - by jmorourke

  Oracle’s EPM System R11.1.2.2  is now generally available to customers and partners on the download center.  Although the release number doesn’t sound significant, this is a major release of Oracle’s Hyperion EPM Suite with new modules as well as significant enhancements across the suite.  This release was announced back on April 4th as part of Oracle’s Business Analytics Strategy launch, so analytics is a key aspect of the release.  But the three biggest pieces of news in this release are Oracle Hyperion Planning support for the Exalytics In-Memory Machine, the new Project Financial Planning Application and the new Account Reconciliations Manager module. The Oracle Exalytics In-Memory Machine was announced back in October 2011, at Oracle OpenWorld.  It’s the latest installment from Oracle in a line of engineered systems that combine Oracle Sun hardware, with Oracle database and application technologies – in solutions that are designed to provide high scalability and performance for specific tasks.  Exalytics is the first engineered system specifically designed for high performance analytics.  Running in-memory versions of Oracle Essbase, as well as the Oracle TimesTen database and Oracle BI tools, Exalytics provides speed of thought response times for complex analytic processes with advanced visualizations.  Early adopter customers have achieved 5X to 100X faster interactivity and 6X to 10X faster planning cycles.  Hyperion Planning running with Oracle Exalytics will support enterprise-wide planning, budgeting and forecasting with more detailed data, with hundreds to thousands of users across an organization getting speed of thought performance. The new Hyperion Project Financial Planning application delivered with EPM 11.1.2.2 is also great news for Oracle customers.  This application follows on the heels of other special-purpose planning applications that Oracle has delivered for Workforce and Capital Asset planning.  It allows Project Managers to identify project-related expenses and revenues, plan and propose new projects, and track results over time. Finance Managers can evaluate and compare different projects, manage the funding process, monitor and report the actual financial results and impacts of projects and project portfolios. This new application is applicable to capital projects, contract projects and indirect projects like IT and HR projects across all industries.  This application is a great complement to existing Project Management applications, and helps bridge the gap between these applications, and the financial planning and budgeting process. Account reconciliations has to be one of the biggest bottlenecks and risks in the financial close and reporting process, and many organizations rely on spreadsheets and manual processes to perform this critical process.  To help address this problem, Oracle developed an Account Reconciliation Manager module that is being delivered as part of Oracle Hyperion Financial Close Management.   This module helps automate and streamline account reconciliations and eliminates the chances for errors, omissions and fraud.  But unlike standalone account reconciliation packages, it’s integrated with the rest of the Oracle Hyperion Financial Close suite, and can integrate balances from any source system.  This can help alleviate a major bottleneck in the financial close process, increase accuracy and reduce risk, and can complement existing investments in Hyperion Financial Management, as well as Oracle and non-Oracle transaction processing systems. Other enhancements in this release include an enhanced Web 2.0 interface for Hyperion Planning and Hyperion Financial Management (HFM), configurable dimensionality in HFM, new Predictive Planning feature in Hyperion Planning, new Detailed Profitability feature in Hyperion Profitability and Cost Management, new Smart View interface for Hyperion Strategic Finance, and integration of the Hyperion applications with JD Edwards Financials. For more information about Oracle EPM System R11.1.2.2 check out the links below: Press Release:  http://www.oracle.com/us/corporate/press/1575775 Product Information on O.com:  http://www.oracle.com/us/solutions/business-analytics/overview/index.html Product Information on OTN:  http://www.oracle.com/technetwork/middleware/epm/downloads/index.html Webcast Replay:  http://www.oracle.com/us/go/index.html?Src=7317510&Act=65&pcode=WWMK11054701MPP046 Please contact me if you have any questions or need additional information – [email protected]

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• Reaching the Pinnacle of Customer Experience : Customer Concepts WebTV #2

  - by Richard Lefebvre

  The challenge has never been greater – globalization increases consumer choice and quickly converts products into mere commodities. Leading companies understand that delivering exceptional customer experiences and building brand equity are vital for success. Please join us for an exclusive Web TV broadcast to hear how companies are enriching interactions differently with their customers to drive measurable business value. Our panel of experts including customers, industry thought leaders and Oracle executives will discuss how to refine the customer experience and build a digital experience to win new clients and maximise customer retention. Register now for this pan-European interactive Web TV show on Friday, July 6 at 10 a.m. BST / 11 a.m. CET. Watch and share the teaser video  REPLAY Fusion CRM Sales - Performance Management on demand: Watch and share the teaser video and replay.

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• Travelocity Delivers Superior Customer Experience and Reduces Operating Costs with Oracle RightNow

  - by Tony Berk

  Turning the spotlight to our newest member of the CRM and Customer Experience (CX) family, RightNow, we highlight one of many customer success stories.  Travelocity is a leading provider of consumer-direct travel services for the leisure and business traveler. It markets and distributes travel-related products and services directly to individuals through Travelocity and its various brand websites and contact centers, and websites owned by its supplier and distribution partners. Before RightNow, Travelocity was running one system for its agent desktop and a separate email solution. Toggling between systems was inefficient and cumbersome. The RightNow contact center solution enables Travelocity to react at a moment’s notice and get customers the information they need before, during, and after their trip while maximizing agent productivity and driving revenue. Superior customer experience is one key reason why Travelocity continues to be a leader in the industry. The RightNow contact center solution supports Travelocity across its global brands with multi-channel support to provide superior care however customers communicate with the company—via phone, email, web, chat or mobile. Click here to learn more about Travelocity's use of Oracle RightNow and review other RightNow success stories.

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• Install Oracle Configuration Manager's Standalone Collector

  - by Get Proactive Customer Adoption Team

  Untitled Document The Why and the How If you have heard of Oracle Configuration Manager (OCM), but haven’t installed it, I’m guessing this is for one of two reasons. Either you don’t know how it helps you or you don’t know how to install it. I’ll address both of those reasons today. First, let’s take a quick look at how My Oracle Support and the Oracle Configuration Manager work together to gain a good understanding of what their differences and roles are before we tackle the install.   Oracle Configuration Manger is the tool that actually performs the data collection task. You deploy this lightweight piece of software into your system to collect configuration information about the system and OCM uploads that data to Oracle’s customer configuration repository. Oracle Support Engineers then have the configuration data available when you file a service request. You can also view the data through My Oracle Support. The real value is that the data Oracle Configuration Manager collects can help you avoid problems and get your Service Requests solved more quickly. When you view the information in My Oracle Support’s user interface to OCM, it may help you avoid situations that create problems. The proactive tools included in Oracle Configuration Manager help you avoid issues before they occur. You also save time because you didn’t need to open a service request. For example, you can use this capability when you need to compare your system configuration at two points in time, or monitor the system health. If you make the configuration data available to Oracle Support Engineers, when you need to open a Service Request the data helps them diagnose and resolve your critical system issues more quickly, which means you get answers more quickly too. Quick Installation Process Overview Before we dive into the step-by-step details, let me provide a quick overview. For some of you, this will be all you need. Log in to My Oracle Support and download the data collector from Collector tab. If you don’t see the Collector tab, click the More tab gain access. On the Collector tab, you will find a drop-down list showing which platforms are available. You can also see more ways to the Collector can help you if you click through the carousel of benefits. After you download the software for your platform, use FTP to move that file (.zip) from your PC to the server that hosts the Oracle software. Once you have that file on the server, locate the $ORACLE_HOME directory, and unzip the file within that directory. You can then use the command line tool to start the installation process. The installation process requires the My Oracle Support credential (Support Identifier, username, and password) Proxy specification (Host IP Address, Port number, username and password) Installation Step-by-Step Download the collector zip file from My Oracle Support and place it into your $Oracle_Home Unzip the zip file you downloaded from My Oracle Support – this will create a directory named CCR with several subdirectories Using the command line go to “$ORACLE_HOME/CCR/bin” and run the following command “setupCCR” Provide your My Oracle Support credential: login, password, and Support Identifier The installer will start deploying the collector application You have installed the Collector Post Installation Now that you have installed successfully, the scheduler is ready to collect configuration information for the software available in your Oracle Home. By default, the first collection will take place the day after the installation. If you want to run an instrumentation script to start the configuration collection of your Oracle Database server, E-Business Suite, or Enterprise Manager, you will find more details on that in the Installation and Administration Guide for My Oracle Support Configuration Manager. Related documents available on My Oracle Support Oracle Configuration Manager Installation and Administration Guide [ID 728989.5] Oracle Configuration Manager Prerequisites [ID 728473.5] Oracle Configuration Manager Network Connectivity Test [ID 728970.5] Oracle Configuration Manager Collection Overview [ID 728985.5] Oracle Configuration Manager Security Overview [ID 728982.5] Oracle Software Configuration Manager: Disconnected Mode Collection [ID 453412.1]

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• Catch Oracle Today and Tomorrow at Forrester’s Customer Experience Forum 2012 East

  - by Christie Flanagan

  Continuing our coverage of the customer experience revolution this week, don’t miss a chance to catch up with Oracle at Forrester’s Customer Experience Forum 2012 East today and tomorrow in New York City. The theme for this year’s Forum is “Outside In: The Power Of Putting Customers At The Center Of Your Business” and will take a look at important questions surrounding how to transform your company in order to take best advantage of the customer experience revolution: Why is customer experience the greatest untapped source of cost savings and increased revenue today? What is the key to understanding and taking control of your customer experience ecosystem? What are the six essential customer experience disciplines? Which companies have adopted best-in-class customer experience practices? How do customer experience strategies drive differentiating activities and processes at top companies? Which organizations appoint a chief customer officer to lead their customer experience efforts? What is the future of customer experience? How can you design an enterprise wide customer experience? How can you measure the results of your customer experience efforts? As a gold sponsor of the event, there will be a numbers of ways to interact with Oracle while you’re attending the Forum.  Here are some of the highlights:Oracle Speaking SessionTuesday, June 26, 2:10pm – 2:40pmThe Customer And YOU — Today’s Winners Are Defined By Customer ExperienceAnthony Lye, Senior Vice President of Customer Relationship Management, OracleCome hear Anthony Lye, Senior Vice President of Customer Relationship Management at Oracle, explain how leading companies are investing in customer experience solutions to enrich all interactions between a customer and their company. He will discuss Oracle's vision for transforming your customer engagement, insight, and execution into a connected, personalized, and rewarding experience across all touchpoints and interactions. He will demonstrate how great customer experiences generate real business results by attracting more customers, retaining more customers, and generating more sales while improving operational efficiency.Solution ShowcaseTuesday, June 26th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase11:45am – 1:15pm - Networking Lunch an Dessert in the Solutions Showcase2:40pm – 3:25pm - Afternoon Break in the Solutions Showcase5:30pm – 7:00pm - Networking Reception in the Solutions ShowcaseWednesday, June 27th9:45am - 10:30am - Morning Networking Break in the Solutions Showcase12:20pm -1:20pm - Networking Lunch and Dessert in the Solutions ShowcaseWe hope to see you there! Webcast: Learn How Ancestry.com Delivers Exceptional Online Customer Experience with Oracle WebCenterDate: Thursday, June 28, 2012Time: 10:00 AM PDT/ 1:00 PM EDT Ancestry.com is the world’s largest online family history resource, providing an engaging customer experience to more than 1.7 million members. With a wealth of learning resources and a worldwide community of family history enthusiasts, Ancestry.com helps people discover their roots and tell their family stories. Key to Ancestry.com’s success has been the delivery of an online customer experience that converts site visitors into paying subscribers and keeps them coming back. Register now to learn how Ancestry.com delivers an exception customer experience using Oracle WebCenter Sites. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• WORD CERTIFIED IMPLEMENTATION SPECIALIST EN LAAT ORACLE UNIVERSITY U ASSISTEREN HIERMEE

  - by mseika

  WORD CERTIFIED IMPLEMENTATION SPECIALIST EN LAAT ORACLE UNIVERSITY U ASSISTEREN HIERMEE Word gespecialiseerd!Oracle weet exact welke competenties implementatie specialisten moeten opbouwen en beseft de bijbehorende inspanning die hiervoor nodig is. Het nieuwe Specialized programma van Oracle PartnerNetwork biedt een scala van certificering mogelijkheden aan (Specializations) die aantonen dat de benodigde kennis en vaardigheden bij u en bij uw teamleden aanwezig zijn.Word erkend! Bevestig uw kennis en vaardigheden en ontvang de beloning die u verdient door examens te halen voor de hele portefeuille van producten en oplossingen die Oracle aanbiedt. Haal het examen en ontvang uw OPN Specialist Certificaat. Stap 1: Kies uw SpecialisatieBekijk de Specialization Guide (PDF) - ons aanbod van Specialisaties voor de individu. Stap 2: Bereik de vereiste kennis en de vaardighedenBoek een Oracle University OPN Only Bootcamp en bereik de vereiste kennis en de vaardigheden om een Certified Implementation Specialist te worden.Wij hebben voor u de volgende Bootcamps geselecteerd en de komende maanden ingepland bij Oracle University in Utrecht, The Netherlands: Boot Camp Duur Data Voorbereiding voor Specialization (Exam Code) Database Oracle Database 11g Specialist 5 21-25 jan 12 Oracle Database 11g Certified Implementation Specialist (1Z0-514) Oracle Data Warehousing 11g Implementation 5 3-7 dec 12 3-7 apr 13 Data Warehousing 11g Certified Implementation Specialist (1Z0-515) Exadata Oracle Exadata 11g Technical Boot Camp 3 28-30 jan 13 Oracle Exadata 11g Certified Implementation Specialist (1Z0-536) Fusion Middleware Oracle AIA 11g Implementation 4 20-22 feb 13 Oracle Application Integration Architecture 11g Certified Implementation Specialist (1Z0-543) Oracle BPM 11g Implementation 4 15-18 okt 12 14-17 jan 12 15-18 apr 13 Oracle Unified Business Process Management Suite 11g Billing Certified Implementation Specialist (1Z0-560) Oracle WebCenter 11g Implementation 4 10-13 okt 12 5-8 feb 13 Oracle WebCenter Portal 11g Certified Implementation Specialist (1Z0-541) Oracle Identity Administration and Analytics 11g Implementation 3 7-9 nov 12 6-8 mrt 13 Identity Administration and Analytics 11g Certified Implementation Specialist (1Z0-545) Business Intelligence and Datawarehousing Oracle BI Enterprise Edition 11g Implementation 5 24-28 sep12 11-15 mrt 13 Boek een Boot Camp: U kunt online boeken of gebruik maken van dit inschrijfformulier Prijzen: U merkt dat de ‘OPN Only’ Boot Camps in prijs sterk gereduceerd zijn en bovendien is uw OPN korting (silver, gold, platinum of diamond) nog steeds van toepassing! Stap 3: Boek en neem uw examen afBezoek de examenregistratie web-pagina en lees de instructies voor het boeken van uw examen bij een Pearson VUE Authorized Testcentrum. Examens kunnen betaald worden door één van de gratis examen vouchers die uw bedrijf heeft, door een voucher aan te schaffen bij Oracle University of met uw creditcard bij het Pearson VUE Testcentrum. Stap 4: Ontvang uw OPN Specialist CertificateGefeliciteerd! U bent nu een Certified Implementation Specialist. Heeft u meer informatie of assistentie nodig?Neem dan contact op met uw Oracle University Account Manager of met onze Education Service Desk: eMail: [email protected]:+ 31 30 66 99 244 Bij het boeken graag de volgende code vermelden: E1229

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• Free Webinar on Improving Your Customer Experience with Integrated Channels

  - by divya.malik

  Join Oracle's Regional VP of CRM On Demand- Justin Shriber, Selling Power Magazine's CEO, Gerhard Gschwandtner and IDC Research's Gerrard Murray in an interesting discussion on how to "Integrate Sales Channels to Maximize Revenue & Improve the Customer Experience". You will learn how to: - Build a unified revenue pipeline to shorten sales cycles - Deliver a personalized customer experience and maximize up-sell opportunities - Align sales across all interaction, including online, in person, and via mobile devices - Improve the quality of each and every customer interaction Don't miss the opportunity and register now

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• Understanding Oracle: Demystifying OpenWorld

  - by mseika

  Seminar: Wednesday 24th October 2012: Avnet, Bracknell Oracle OpenWorld is the world's largest event dedicated to helping enterprises harness the power of technology, during a full week in October. Oracle Corporation always uses Oracle OpenWorld to make its most important product announcements, and this year is no exception. We realise that not all our partners can attend this prestigious event in San Francisco, primarily due to time and cost pressures. Oracle OpenWorld is the only conference that goes this deep and wide with Oracle technology, providing thousands of sessions and hundreds of demonstrations geared toward helping partners and customers get better results with the technology it has —and plan strategically for the technology it will need to keep ahead of the competition in the years to come. With the sheer number of announcements planned, it is sometimes difficult to find your way through the fog and identify the opportunities relevant to your business to take advantage of, this coming year. So why not engage with the Oracle's UK team via Avnet and get the announcements shared with you face-to-face, in the UK? As a key Value Added Distributor of Oracle Applications, Technology and Hardware solutions, Avnet has been attending Oracle OpenWorld for a number of years and invites our partners to attend a half day summary event which will share the keynote announcements. We will also help prioritise for you the announcements of greatest interest and business opportunity for the UK channel. Agenda Time Module 12:00-13:15 Registration and lunch 13:15-14:00 Introductions and Key Hardware announcements Discover how Oracle's complete and integrated application-aware virtualization solutions, including virtualization for SPARC and x86 architectures, can help you gain better efficiencies across your business. Get updates on how Oracle storage products and solutions can accelerate database performance, improve application responsiveness, and meet your data protection needs. 14:00-14:15 Q&A and Break 14:15-15:00 Key Technology announcements Technology products, encompassing Oracle's Database 12c and Middleware, are revolutionizing the industry with record-breaking performance, helping customers consolidate onto private clouds and achieve high returns on investment. 15:00-15:15 Q&A and Break 15:15-16:00 Key Applications announcements Presentations focused on Oracle's strategy and vision for its applications business, including Oracle E-Business Suite; Oracle's PeopleSoft, JD Edwards, Siebel, Hyperion, and Agile products; and the newly available Oracle Fusion Applications. 16:00-16:30 Oracle-on-Oracle announcements & business opportunities with Avnet Learn about Oracle's cloud computing and Oracle-on-Oracle strategies and find out more about Oracle's engineered systems for the broad market 16:30 Close * Please note agenda may be subject to change What do you need to do now Register now or for more information email our Oracle events team at [email protected]. N.B. Places are limited, so please register early to avoid disappointment.

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• Oracle Systems and Solutions at OpenWorld Tokyo 2012

  - by ferhat

  Oracle OpenWorld Tokyo and JavaOne Tokyo will start next week April 4th. We will cover Oracle systems and Oracle Optimized Solutions in several keynote talks and general sessions. Full schedule can be found here. Come by the DemoGrounds to learn more about mission critical integration and optimization of complete Oracle stack. Our Oracle Optimized Solutions experts will be at hand to discuss 1-1 several of Oracle's systems solutions and technologies. Oracle Optimized Solutions are proven blueprints that eliminate integration guesswork by combing best in class hardware and software components to deliver complete system architectures that are fully tested, and include documented best practices that reduce integration risks and deliver better application performance. And because they are highly flexible by design, Oracle Optimized Solutions can be implemented as an end-to-end solution or easily adapted into existing environments. Oracle Optimized Solutions, Servers,  Storage, and Oracle Solaris  Sessions, Keynotes, and General Session Talks DAY TIME TITLE Notes Session Wednesday  April 4 9:00 - 11:15 Keynote: ENGINEERED FOR INNOVATION - Engineered Systems Mark Hurd,  President, Oracle Takao Endo, President & CEO, Oracle Corporation Japan John Fowler, EVP of Systems, Oracle Ed Screven, Chief Corporate Architect, Oracle English Session K1-01 11:50 - 12:35 Simplifying IT: Transforming the Data Center with Oracle's Engineered Systems Robert Shimp, Group VP, Product Marketing, Oracle English Session S1-01 15:20 - 16:05 Introducing Tiered Storage Solution for low cost Big Data Archiving S1-33 16:30 - 17:15 Simplifying IT - IT System Consolidation that also Accelerates Business Agility S1-42 Thursday  April 5 9:30 - 11:15 Keynote: Extreme Innovation Larry Ellison, Chief Executive Officer, Oracle English Session K2-01 11:50 - 13:20 General Session: Server and Storage Systems Strategy John Fowler, EVP of Systems, Oracle English Session G2-01 16:30 - 17:15 Top 5 Reasons why ZFS Storage appliance is "The cloud storage" by SAKURA Internet Inc L2-04 16:30 - 17:15 The UNIX based Exa* Performance IT Integration Platform - SPARC SuperCluster S2-42 17:40 - 18:25 Full stack solutions of hardware and software with SPARC SuperCluster and Oracle E-Business Suite  to minimize the business cost while maximizing the agility, performance, and availability S2-53 Friday April 6 9:30 - 11:15 Keynote: Oracle Fusion Applications & Cloud Robert Shimp, Group VP, Product Marketing Anthony Lye, Senior VP English Session K3-01 11:50 - 12:35 IT at Oracle: The Art of IT Transformation to Enable Business Growth English Session S3-02 13:00-13:45 ZFS Storagge Appliance: Architecture of high efficient and high performance S3-13 14:10 - 14:55 Why "Niko Niko doga" chose ZFS Storage Appliance to support their growing requirements and storage infrastructure By DWANGO Co, Ltd. S3-21 15:20 - 16:05 Osaka University: Lower TCO and higher flexibility for student study by Virtual Desktop By Osaka University S3-33 Oracle Developer Sessions with Oracle Systems and Oracle Solaris DAY TIME TITLE Notes LOCATION Friday April 6 13:00 - 13:45 Oracle Solaris 11 Developers D3-03 13:00 - 14:30 Oracle Solaris Tuning Contest Hands-On Lab D3-04 14:00 - 14:35 How to build high performance and high security Oracle Database environment with Oracle SPARC/Solaris English Session D3-13 15:00 - 15:45 IT Assets preservation and constructive migration with Oracle Solaris virtualization D3-24 16:00 - 17:30 The best packaging system for cloud environment - Creating an IPS package D3-34 Follow Oracle Infrared at Twitter, Facebook, Google+, and LinkedIn  to catch the latest news, developments, announcements, and inside views from  Oracle Optimized Solutions.

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• Eight New Oracle Database Assemblies Ready to Run In Your Oracle VM Cloud with Oracle Enterprise Manager 12c

  - by Adam Hawley

  By Sudip Datta, Senior Director, Oracle Enterprise Manager Product Management This week, 8 database virtual assemblies were released via EM 12c Self-Update. The database assemblies are already patched to Oracle recommended levels. Customers running EM 12c in online mode (i.e. connected to My Oracle Support) will see the assemblies in their EM console (screenshot below). They can then deploy the Assemblies using the Self-Service Provisioning outlined in the "Cloud Administration Guide". The EM12c agent will be deployed along with the assemblies, so the databases will be managed automatically from the onset. You can also get a general demo of the cloud management features (including assembly deployment) in http://www.oracle.com/technetwork/oem/cloud-mgmt/index.html. More database and middleware assemblies will follow soon.

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• Oracle ADF Essentials - An free version of Oracle ADF

  - by asantaga

  Not sure if you’ve seen this announcement, but Oracle have launched a free version of Oracle ADF, named ADF Essentials.. Its basically a  version of Oracle ADF which can also run on other app Servers and contains the full ADF Stack from ADF Faces , ADF Controller/Model and ADF Business Components. See here for more information  http://www.oracle.com/technetwork/developer-tools/adf/overview/adfessentials-1719844.html also see an independent review at http://www.theregister.co.uk/2012/09/25/oracle_adf_essentials_launch/

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