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• Oracle CRM/CX Newsletter October/November edition

  - by Richard Lefebvre

  A new edition of the CRM/CX Newsletter is now available, check it out HERE. This edition's content features: News Spotlight: Customer Experience Summit Spotlight: Oracle OpenWorld 2012 Webcasts Blogosphere White Papers   Product Update Customer Buzz Press Releases Featured Training Partner Update Events

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• Does distributing non-GPLd assets with a GPL application violate the license?

  - by Richard Szalay

  This is somewhat related to my other question, but is actually different. I would like to license a Windows Phone application under the GPL. All other Windows Phone Marketplace issues aside (I'll ask those on the forums), I'd like to include icons that ship with the SDK in my application. While this is common practice (documentation points to the icons' location), I'm not sure if I'd be forcing GPL on the icons (a move expressly forbidden by the Application Provider Agreement). How is this usually handled in GPL or am I simply out of luck?

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• BPI On Demand achieves both Oracle Fusion CRM Cloud Service 2013 Specialisation and Reseller status!

  - by Richard Lefebvre

  Oracle is delighted to share with you that BPI OnDemand has achieved the Oracle Fusion CRM Cloud Service 2013 Specialization and is the EMEA first ever Oracle Sales Cloud reseller ! One of Oracle's most active CRM SaaS partners across EMEA, BPI OnDemand operates out of the UK with subsidiaries in Spain and South Africa that will also benefit locally from the specialization and reseller status. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} BPI OnDemand distinguishes itself from other Oracle Sales Cloud integrators with 2 unique implementation options: 1) Rapid Advantage Fixed Scope for as low as £20,000 or their famous 2) Zero upfront cost Fully Managed Cloud CRM Service which has no equivalent in Europe. BPI OnDemand has already 2 Oracle Sales Cloud live customers and is engaging in many other opportunities including large corporate accounts. Meet BPI OnDemand here or on LinkedIn or on Twitter

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• Oracle Fusion Applications Partner Update Webcasts

  - by Richard Lefebvre

  Every Thursday from November 29th - December 20th! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions. All sessions will be recorded and replays will be posted to this Oracle PartnerNetwork page. Please mark your calendar for these NEW Fusion Partner Update specific sessions: Click Here for logistics and dial-in details for each webcast. 11/29/12 Win Cloud SFA with Fusion CRM: Sales Positioning 12/6/12 Win Cloud SFA with Fusion CRM: Fusion CRM against SFDC 12/13/12 Implementing Fusion Applications: ERP Cloud Services, Back Office Solutions that Keep You in Front 12/20/12 Understanding Fusion Supply Chain Management (SCM) Opportunities PLEASE NOTE: This webcast series is for Oracle Partners and Oracle Employees ONLY.

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• How to ask and acceptalbe question? [closed]

  - by Richard Seitz

  My wife and I own a small art business for the purpose of selling painting. These are paintings done by my wife. We feel because of demand and comments that we should now consider the web to sell our art. How do we start? We already have a registered domain name. We have talked to many people that say they are experts in the design and hosting of webs. What should we ask the potential designer of our web to determine if he/she are professional or just thieves. What does one ask to evaluate the competence and integrity of a web designer? Thank You

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• uswsusp won't hibernate with freeplane and some websites open

  - by Richard

  I installed uswsusp on my laptop to hibernate faster, which works most of the time, but whenever I have freeplane (and some websites in firefox...can't recall which ones but can probably find some) it fails. In order to hibernate, I have to resort to closing the offending program or webpage - but this kinda ruins the point of hibernating... It fails when I try sudo s2disk in a terminal with freeplane open, but strangely works with sudo s2ram --force. When it fails, it simply switches to the black screen with s2disk: Snapshotting system but then returns to the login screen. When I enter my password, the hibernating indicator continues flashing but goes back to the desktop I left when trying to hibernate. When it works, it works as expected from hibernate, shutdown and resume. I saw another thread discuss fglrx modules and to include it in MODULE="fglrx" in /etc/default/acpi-support, but that hasn't helped me. I'm using Ubuntu 11.10 with an ATI graphics card on an Acer Aspire 6920.

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• Reboot to fail safe mode when root file system is full

  - by Richard

  I have a system running on a 4GB Nandrive. When the drive is full, Ubuntu will not boot :( and I have to plug in a rescue thumbdrive to delete files. The problem is the hardware is not easily accessible except via network. Is there a sure-fire way to boot Ubuntu, say, to RAM or other means when the disk is full or on any other errors in the normal boot process? In other words, is there a fallback rescue boot mode with networking? Thanks for any advice.

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• Microsoft Sync. Framework with Azure on iOS

  - by Richard Jones

  A bit of a revelation this evening. I discovered something obvious, but missing from my understanding of the brilliant iOS example that ships with the Sync. Framework 4.0CTP It seems that on the server side if a record is edited, correctly only the fields that are modified gets sent down to your device (in my case an iPad). I was previously just blindly assuming that I'd get all fields down. I modified my Xcode population code (based on iOS sample) as follows: + (void)populateQCItems: (id)dict withMetadata:(id)metadata withContext:(NSManagedObjectContext*) context { QCItems *item = (QCItems *)[Utils populateOfflineEntity:dict withMetadata:metadata withContext:context]; if (item != nil) // modify new or existing live item { if ([dict valueForKey:@"Identifier"]) // new bit item.Identifier = [dict valueForKey:@"Identifier"]; if ([dict valueForKey:@"InspectionTypeID"]) // new bit item.InspectionTypeID = [dict valueForKey:@"InspectionTypeID"]; [item logEntity]; } } I hope this helps someone else; as I learnt this the hard way. Technorati Tags: Xcode, iOS, Azure, Sync Framework, Cloud

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• ProStar gaming laptop, which had Ubuntu 10.10, won't boot past Grub. Thoughts?

  - by Richard Zak

  At work we have some high-end gaming laptops we use for their dual GPUs. The machines have second generation i7 CPUs, and came with Windows 7. On most of them I installed Ubuntu 10.10, and all was fine. There were two laptops that I wanted to repurpose and wanted to reinstall the OS. It boots the CD (burned Ubuntu installation CD, I've tried 10.10, 11.10, and 12.04, as well as CentOS 6), and when Grub tried to boot the kernel, I just get a cursor blinking in the upper left corner of the screen. I tried the disabling of ACPI and the other items in the advanced menu, but nothing works. I could still boot to the current Linux installation though. I was able to install Windows 7 again, and use WUBI, but I think that works because it uses the Windows bootloader and not Grub. How could it have worked before and not now? I have confirmed that the CD is fine, as are the hard drive and CD drive. I also had the same problem with Debian, and had to boot through Windows 7 to install it.

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• EMEA Oracle Days 2013 Are Coming!

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Following the success of 2012, Oracle Days will again be hosted across EMEA this October and November: schedule here By attending an Oracle Day, you and your customers can: Hear the new announcements from Oracle OpenWorld See customer case studies, like BT and NAB,  showing innovation in practice during the Oracle Story keynote Discuss key issues for business and IT executives in cloud, mobile, social, big data, The Internet of Things Network with peers who are facing the same challenges Meet Oracle experts and watch live demos of new products Watch the Oracle Day 2013 video on Oracle.com /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• What is the architectural name for the set of data that enables UI choices?

  - by Richard Collette

  I have separate service methods that fetch business object data and the data for UI selection input such as radio buttons, check-boxes, combo-boxes, etc. I want to name my service methods that fetch the selection data appropriately. I am assuming that Model and ViewModel would not be part of the name because the selection data is but a portion of the Model or ViewModel. What might this set of data be named such that I can name my service method?

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• Windows 8 Install

  - by Richard Jones

  So did my first Windows 8 install today. Did it on a Macbook Pro (bootcamp partition). Bootcamp partition, needed to be formatted by Windows 8, in-order to proceed. However once done install went smoothly. Installed the Apple Windows Support stuff in compatibility mode; which went well. I tried it first not in compatibility mode and it caused a Blue Screen of death (which now has a :-( icon ) The volume, brightness etc. soft keys work well. I had some trouble joining wireless networks; so hopefully a windows update will resolve. First impression, is that 'its just like Windows 7', but with Metro. We'll see what happens over the next few days.

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• Oracle Social Relationship Management Implementation Exam is now available in Beta!

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Get certified in implementing the most complete social relationship management solution on the market. Passing the exam means you will be recognized as an Implementation Specialist for Oracle Social Relationship Management. Schedule your exam as soon as possible to benefit from our exclusive vouchers which can waive the entire exam fee! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• OPN Solutions Catalog Goes Mobile!

  - by Richard Lefebvre

  We are pleased to announce the launch of a mobile-ready OPN Solutions Catalog Features include: A fluid search and browse experience regardless of device (phone, tablet, or desktop) Streamlined design and reorganized search facets, making it easier for customers to search and browse partner profiles and solutions The OPN Solutions Catalog is a free marketing tool for all active Oracle PartnerNetwork members. If you are an OPN partner… take advantage of it! To learn more about the new catalog, watch the Solutions Catalog Training which includes best practices and a demo on how to update your profile. Spend a few minutes with our experts to learn how you can expand your market reach and showcase your offerings to our customers, partners, and Oracle employees worldwide. Questions? Visit the Solutions Catalog Resource page or contact the Partner Business Center.

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• Oracle OPN Specializations Catalog updated with latest CX solutions

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 The latest version of the Specializations Catalog is now live on the OPN Portal, updated as of October 31st, 2013. Oracle Social Relationship Management is now included. Please also check the "Cloud Services Specialization Criteria" page (57) that is summarizing the CX Cloud Services specialization paths. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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• Which Continuous Integration framework do you use and why?

  - by Richard Warburton

  There are quite a few different Continuous Integration (CI) frameworks out there and I'm wondering which is the most popular. Which frameworks have you used at firms where you work? Is there any reason one CI framework is more popular than another - perhaps this is to do with the features it offers, things that integrate into it or maybe its just marketing? It seems like continuous integration is used more in the Java and .net worlds than say ruby or python. Why is this?

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• How to specify expiration of cacheable resources?

  - by Richard

  I'm trying to speed up a wordpress site -- this site: http://richardclunan.net I'm following the observations here: http://gtmetrix.com/reports/richardclunan.net/9ps7Zc0j The first item says: "The following cacheable resources have a short freshness lifetime. Specify an expiration at least one week in the future for the following resources:" How do I specify expirations for those things? (I'm not very technically-minded, and likely won't know relevant terminology -- really appreciate baby-steps explanation if possible :)

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• Laptop Regret

  - by Richard Jones

  Just a casual observation. To base line this. I've discussed this one terrible horror in the past, 'hot bag syndrome'. This is when you realise that you've just travelled home with your laptop enclosed in its carry case without it properly powering down. So new one today, 'Laptop Regret' You pull out your laptop and power it up connected to (boss in room) projector demo to reveal your previous nights Spotify dance music party mix / stroke / eclectic mix of website surfing (make what you will) collection. Its a social phenomena, it happens (not to me obviously), but I'd just like to benchmark my findings. (OK, it did happen to me)

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• Chiro One's Success with Oracle Sales Cloud

  - by Richard Lefebvre

  "As we strive to be a world-class company for our patients we needed to align with a company like Oracle who also is a world-class brand," says Roger Gold, National Director of Customer Engagement. Chiro One Wellness Centers is a national healthcare provider. It plans to grow to 1000 offices across the globe by 2020 and Oracle Sales Cloud will make that possible. Watch the 4'33 YouTube video featuring Chiro One success with Oracle Sales Cloud

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• Modern Best Practice in the Cloud with Oracle Accelerate for Midsize Companies

  - by Richard Lefebvre

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 See how a modern approach to best practice, enabled by innovative new technologies, can help you increase business agility and accelerate profitable growth: as the only vendor able to deliver Modern Best Practice, Oracle has a new additional competitive advantage. Here's a simple guide to help you challenge your prospects with this innovative approach. Modern Best Practice Explained: Download now! Discover why disruptive technologies are changing the face of business best practice—and how you can harness modern best practice to achieve more than ever before. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Successful Fusion CRM Bootcamp in Paris - July 24-24th

  - by Richard Lefebvre

  The first Fusion CRM Bootcamp for EMEA partners successfully took place in the Paris Pullmann Bercy hotel on July 24-26th. The agenda covered 14 Fusion CRM topics in depth, including detailed presentations and hands-on exercises, delivered by a team of Fusion CRM experts from Oracle Product Development. 89 participants represented 55 companies from 14 different countries, attended this event which was also a great opportunity to network with Oracle Product Development and Alliances & Channels executives during the breaks and the "Fusion Lounge" session each day after the training. As expressed by the participants in the event survey, the overall satisfaction reached to an impressive percentage of 85+ with the response of “met or exceeded the expectations” and with individual comments such as: On top of the presentation of Fusion CRM as a product, this event allowed to better understand Oracle's product and rollout strategy. The ability to meet the development team was really a bonus. Extremely valuable information given that enables integrators to go on the road of Fusion CRM Excellent organization, good product information coverage and demonstration Additional Fusion CRM bootcamps are planed across EMEA in the next quarters, although they will probably be under a different format which is still to be defined.

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• In the absense of a CS degree, how can I "fill in the gaps" so to speak?

  - by Richard DesLonde

  The problem here is that "I don't know what I don't know". How can I fill in those gaps? What is it that a computer science degreed person will know that I don't? Note: This isn't a personal question. I'm not asking you to read my mind so you can tell me where my knowledge is lacking. I'm really asking "Where/how can I get the knowledge a computer science degree would give me, without getting one?" Example: I don't know anything about compilers, but I understand that comp sci majors often are required to write some sort of compiler. This seems like something that would be useful to know. Etc.

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• Customizing The Fusion Applications Simplified UI (aka FUSE)

  - by Richard Bingham

  Everyone who has seen it is impressed by the new Simplified UI, providing self-service workers the ease-of-use that they expect from a modern web application. As always, people want and need to make small adjustments, especially in the Cloud, and thankfully even in its first release there is good support for this. The main features are: Configuring the branding and look-and-feel (known as a theme) of the Simplified UI. Adding you own custom announcements to the Simplified UI homepage. Using Page Composer to edit component properties, such as re-label text or hiding unwanted fields. Using MDS Sandboxes to manage groups of related customizations. Using Application Composer to adjust the fields available in certain Simplified UI pages. These are demonstrated in the video embedded below, available as part of our YouTube channel, as well as being documented in the extensibility guide. &amp;amp;amp;amp;lt;span id=&amp;amp;amp;amp;quot;XinhaEditingPostion&amp;amp;amp;amp;quot;&amp;amp;amp;amp;gt;&amp;amp;amp;amp;lt;/span&amp;amp;amp;amp;gt; As mentioned, this is the first release of this capability so if there is something you're stuck on please use our forum and we'll try to help, or if you have a requirement for a new Simplified UI customization, please add a comment below.

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• Mouse pointer hides at bad times after updating to 13.10

  - by Richard

  A bug, I think, though I can't even seem to find any information when searching for it. The mouse pointer hides itself, but it is still possible to use it. Whenever I start watching a video in VLC, or start playing KSP through Steam my mouse pointer disappears. It is not returned upon exiting the application. I have not tried with other games in Steam. The mouse pointer do not disappear when watching videos online through YouTube, though it properly hides itself after a few seconds. The bug came about after I updated to 13.10, it was not present with the same setup in 13.04. I have tried removing ~/.compiz and restarting the kernel module psmouse. Going to tty1 and back to the desktop reveals the pointer, though this fix is bothering me. How do I fix this problem?

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• Six Best Practices for Empowering the Customer Experience

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Companies that fail to offer a great Customer eXperience can face declining customer satisfaction numbers and a poor service experience that can be amplified over #social channels. Here are 6 best practices for empowering the Customer Experience. What are your top tips for a great CX? Read the article here

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