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  • Working the Chart Percentages

    - by Tim Dexter
    Charting in BIP is such fun, well sometimes it is. Not so much today, at least not for Ron in San Diego. He needed a horizontal bar chart showing values plotted for various test areas with value labels at the end of the bars. Simple enough right? The wrinkle, they were percentage values so he needed to see '56%' not '56'! Still, it should be simple enough but the percentage formatting has a requirement for your values to be in a decimal format i.e. 0.56 not 56.0. 56.0 gets formatted as 5600%. OK, so either pull the values out as decimals or use the div function to divide the values in the chart by 100 e.g. <xsl:value-of select="myval div 100)" /> Now I can use the following the chart XML to format the percentages as I need them:   <Graph ... > ... <MarkerText visible="true"> <Y1ViewFormat> <ViewFormat numberType="NUMTYPE_PERCENT" decimalDigit="0" numberTypeUsed="true" leadingZeroUsed="true" decimalDigitUsed="true"/> </Y1ViewFormat> </MarkerText> ... </Graph>   That gets me the values shown the way I want but the auto axis formatting gets me from 0 >> 1. I now need to go in and add the formatting for the axis too.   <Graph ...> ... <Y1Axis axisMinAutoScaled="false" axisMinValue="0.0" axisMaxAutoScaled="false" axisMaxValue="1.0" majorTickStepAutomatic="true"> <ViewFormat numberType="NUMTYPE_PERCENT" decimalDigit="0" scaleFactor="SCALEFACTOR_NONE" numberTypeUsed="true" leadingZeroUsed="true" decimalDigitUsed="true" scaleFactorUsed="true"/> </Y1Axis>   Now I have a chart that's showing the percentage values and formatting axis scale correctly for me too. You can of course mess with the attributes above to get more decimal points on your labels, etc. Happy Charting!

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  • eXist-db: can't start webstart client on a closed port, reverse proxied via apache

    - by rvdb
    I am configuring an Apache HTTP server so it reverse proxies requests starting with /app/ to an eXist-db instance running in a Tomcat server, on port 8082. This port has been closed in the firewall and is inaccessible to the outer world. Following the eXist documentation, I have following rules in place in my httpd.conf file: ProxyPass /apps/ http://localhost:8082/ ProxyPassReverse /apps/ http://localhost:8082/ ProxyPassReverseCookiePath /apps/ / All goes well for requests to e.g. 'http://mydomain/apps/exist/index.xml'. Yet, the webstart client (accessible at 'http://localhost:8082/exist/webstart/exist.jnlp' on the web server) doesn't work behind the proxy. While 'http://mydomain/apps/exist/webstart/exist.jnlp' does generate a valid exist.jnlp file, that file can't be executed. The reason seems quite obvious: apparently, the eXist-db instance generating the exist.jnlp file only sees the proxied request as: 'http://localhost:8082/exist/webstart/exist.jnlp'. Yet, since the exist.jnlp file is executed on the client, that reference is meaningless (unless the client computer happens to have an eXist-db instance running on that port). Executing the exist.jnlp file hence fails with a 'connection refused' error. Yet, there's no problem at all connecting a local eXist-db Java client to the proxied eXist instance with the URL xmldb:exist://mydomain/apps/exist/xmlrpc. The problem lies in generating the webstart exist.jnlp file, which seems to need access to a publicly accessible URL. However, opening port 8082 and replacing the Proxy references to 'http://localhost:8082' with 'http://mydomain:8082' IMO rather destroys the point of reverse proxying. Do others have had success reverse proxying eXist-db on a closed port behind Apache? Are there perhaps some Proxy configuration settings I have overlooked (I'm no expert at all) that can make eXist see the original request instead of the proxied one? Kind regards, Ron

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  • plesk: how to configure reverse proxy rules properly?

    - by rvdb
    I'm trying to configure reverse proxy rules in vhost.conf. I have Apache-2.2.8 on Ubuntu-8.04, monitored by Plesk-10.4.4. What I'm trying to achieve is defining a reverse proxy rule that defers all traffic to -say- http://mydomain/tomcat/ to the Tomcat server running on port 8080. I have mod_rewrite and mod_proxy loaded in Apache. As far as I understand mod_proxy docs, entering following rules in /var/www/vhosts/mydomain/conf/vhost.conf should work: <Proxy *> Order deny,allow Allow from all </Proxy> ProxyRequests off RewriteRule ^/tomcat/(.*)$ http://mydomain:8080/$1 [P] Yet, I am getting a HTTP 500: internal server error when requesting above URL. (Note: I decided to use a rewrite rule in order to at least get some information logged.) I have made mod_rewrite log extensively, and find following entries in the logs [note: due to a limitation of max. 2 URLs in posts of new users, I have modified all following URLs so that they only contain 1 slash after http:. In case you're suspecting typos: this was done on purpose): 81.241.230.23 - - [19/Mar/2012:16:42:59 +0100] [mydomain/sid#b06ab8][rid#1024af8/initial] (2) init rewrite engine with requested uri /tomcat/testApp/ 81.241.230.23 - - [19/Mar/2012:16:42:59 +0100] [mydomain/sid#b06ab8][rid#1024af8/initial] (3) applying pattern '^/tomcat/(.*)$' to uri '/tomcat/testApp/' 81.241.230.23 - - [19/Mar/2012:16:42:59 +0100] [mydomain/sid#b06ab8][rid#1024af8/initial] (2) rewrite '/tomcat/testApp/' - 'http:/mydomain:8080/testApp/' 81.241.230.23 - - [19/Mar/2012:16:42:59 +0100] [mydomain/sid#b06ab8][rid#1024af8/initial] (2) forcing proxy-throughput with http:/mydomain:8080/testApp/ 81.241.230.23 - - [19/Mar/2012:16:42:59 +0100] [mydomain/sid#b06ab8][rid#1024af8/initial] (1) go-ahead with proxy request proxy:http:/mydomain:8080/testApp/ [OK] This suggests that the rewrite and proxy part is processed ok; still the proxied request produces a 500 error. Yet: Addressing the testApp directly via http:/mydomain:8080/testApp does work. The same setup does work on my local computer. Is there something else (Plesk-related, perhaps?) I should configure? Many thanks for any pointers! Ron

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  • DNS resolve .com domain on local domain

    - by Joost Verdaasdonk
    I'm building a local 2008 R2 domain as a test case to be able to write a roadmap for the real new domain that needs to be created soon. What I would like to know if I'm able to make a record in DNS that will point the domain name: www.example.com and example.com to one of the servers in my network. I tried creating an a-record for it but that doesn't work. To be honest I'm not even sure if this is possible? So can I do this? That way I would be able to fully test all our services (and webb app) offline before I build the real domain and switch the DNS records at the provider. Some advice if possible and where to start is appreciated. The solution (Thanks Brent): Create new Forward lookup zone pointing to example.com Create empty A record pointing to IP of the webserver you are targeting If www is needed create A record with Name: www and IP of your webserver sub domains repeat the process but then with names for example: sub or www.sub (and ip your webserver) Be aware of the DNS Cache while you are in this process. Things can take time or do the following: Right click the server and choose clear cache in CMD: ipconfig /flushdns (to flush the client cache)

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  • links for 2011-01-13

    - by Bob Rhubart
    Webcast: Oracle WebCenter Suite: Giving Users a Modern Experience Speakers: Vince Casarez (VP Enterprise 2.0 Product Management, Oracle),  Erin Smith (Consulting Practice Manager – Portals, Oracle), Robert Wessa (Consulting Technical Director – Enterprise 2.0 Infrastructure, Oracle)  (tags: oracle otn webcenter webcast enterprise2.0) Oracle & StickyMinds.com Webcast: Load Testing Techniques for Enterprise Applications Mughees Minhas, Senior Director of Product Management, Oracle Server Technologies, answers your questions about the latest techniques for effectively and efficiently testing enterprise application performance. Thursday, January 20, 2011. 10am PT / 1pm ET. (tags: oracle otn stickymings webcast) Bay Area Coherence Special Interest Group (BACSIG) Jan 20, 5:30pm - 8:00pm PT. Presentations: Coherence 3.6 Clustering Features (Rob Lee), Efficient Management and Update of Coherence Clusters to Reduce Down Time ( Rao Bhethanabotla), How To Build a Coherence Practice (Christer Fahlgren). (tags: oracle, otn coherence bacsig) Podcast Show Notes: William Ulrich and Neal McWhorter on Business Architecture (ArchBeat) A four-part interview with the authors of  "Business Architecture: The Art and Practice of Business Transformation"  (tags: oracle otn podcast businessarchitecture) John Brunswick: Overlapping Social Networks in your Enterprise? Strategies to Understand and Govern "Overall it is important to consider if tacit knowledge being captured by the social systems is able to be retained and somehow summarized into an overall organizational directory." - John Brunswick (tags: oracle otn enterprise2.0 socialnetworking) Coherence - How to develop a custom push replication publisher (Middlewarepedia) Cosmin Todur describes "a way of developing a custom push replication publisher that publishes data to a database via JDBC."  (tags: oracle coherence grid) Aino Andriessen: Oracle Diagnostics Logging (ODL) for application development "Logging is a very important aspect of application development as it offers run-time access to the behaviour and data of the application. It’s important for debugging purposes but also to investigate exception situations on production." -- Aino Andriessen (tags: oracle odl java jdeveloper weblogic) Security issues when upgrading a Web Catalog from 10g to 11g Oracle BI By Bakboord "I blogged about upgrading from Oracle BI EE 10g to Oracle BI EE 11g R1 earlier. Although this is a very straight forward process, you could end up with some security issues." -- Daan Bakboord (tags: oracle businessintelligence obiee) Angelo Santagata: SOA Composite Sensors : Good Practice "A good best practice is that for any composites you create, consider publishing a composite sensor value using a primary key of some sort , e.g. orderId, that way if you need to manipulate/query composites you can easily look up the instanceId using the sensorid." - Angelo Santagata (tags: oracle soa sca) Javier Ductor: WebCenter Spaces 11g PS2 Task Flow Customization "Previously, I wrote about Spaces Template Customization. In order to adapt Spaces to customers prototype, it was necessary to change template and skin, as well as the members task flow. In this entry, I describe how to customize this task flow." - Javier Ductor (tags: oracle otn enterprise2.0 webcenter) RonBatra's blog: Cloud Computing Series: VI: Industry Directions "When someone says their 'Product/Solution is in the Cloud,' ask them basic questions to seperate the spin from the reality. I would start with 'tell me what that means' and see which way the conversation goes." - Oracle ACE Director Ron Batra (tags: oracle otn oracleace cloud) First JSRs Proposed for Java EE 7 (The Java Source) With the approval of Java SE 7 and Java SE 8 JSRs last month, attention is now shifting towards the Java EE platform. (tags: oracle java jsr javaee)

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  • Smooth Sailing or Rough Waters: Navigating Policy Administration Modernization

    - by helen.pitts(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Life insurance and annuity carriers continue to recognize the need to modernize their aging policy administration systems, but may be hesitant to move forward because of the inherent risk involved. To help carriers better prepare for what lies ahead LOMA's Resource Magazine asked Karen Furtado, partner of Strategy Meets Action, to help them chart a course in Navigating Policy Administration Selection, the cover story of this month’s issue. The industry analyst and research firm recently asked insurance carriers to name the business drivers for replacing legacy policy administration systems. The top five cited, according to Furtado, centered on: Supporting growth in current lines Improving competitive position Containing and reducing costs Supporting growth in new lines Supporting agent demands and interaction It’s no surprise that fueling growth, both now and in the future, continues to be a key driver for modernization. Why? Inflexible, hard-coded, legacy systems require customization by IT every time a change is required. This in turn impedes a carrier’s ability to be agile, constraining their ability to quickly adapt to changing regulatory requirements and evolving market demands. It also stymies their ability to quickly bring to market new products or rapidly configure changes to existing ones, and also can inhibit how carriers service customers and distribution channels. In the article, Furtado advised carriers to ensure that the policy administration system they are considering is current and modern, with an adaptable user interface and flexible service-oriented architecture. She said carriers to should ask themselves, “How much do you need flexibility and agility now and in the future? Does it support the business processes and rules that are needed for you to be able to create that adaptable environment?” Furtado went on to advise that carriers “Connect your strategy to your business and technical capabilities before you make investment choices…You want to enable your organization to transform for the future, not just automate the past.” Unlocking High Performance with Policy Administration Transformation also was the topic of a recent LOMA webcast moderated by Ron Clark, editor of LOMA's Resource Magazine. The web cast, which featured speakers from Oracle Insurance and Capgemini, focused on how insurers can competitively drive high performance by: Replacing a legacy policy administration system with a modern, flexible platform Optimizing IT and operations costs, creating consistent processes and eliminating resource redundancies Selecting the right partner with the best blend of technology, operational, and consulting capabilities to achieve market leadership Understanding the value of outsourcing closed block operations Learn more by clicking here to access this free, one-hour recorded webcast. Helen Pitts, is senior product marketing manager for Oracle Insurance's life and annuities solutions.

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  • Retail CEO Interviews

    - by David Dorf
    Businessweek's 2012 Interview Issue has interviews with three retail CEOs that are worth a quick read.  I copied some excerpts below, but please follow the links to the entire interviews. Ron Johnson, CEO JCPenney Take me through your merchandising. One of the things I learned from Steve [Jobs]—Steve said three times in his life he had the chance to be part of the change of an interface. If you change the interface, you can dramatically change the entire experience of the product. For Steve, that was the mouse, the scroll wheel on the iPod, and then the [touch]screen. What we’re trying to do here is change the interface of retail. What we call that is the street, and you’re standing in the middle of it. When you walk into a store today, you’re overwhelmed by merchandise. There is a narrow aisle. Typically, it’s filled with product on tables and you’re overwhelmed with the noise of signs and promotions. Especially in the age of the Internet, the idea of going to a very large store and having so much abundance is actually not very appealing. The first thing you find here is you’re inspired. I have used the mannequins. The street is actually this new navigation path for a retail store. So if you come in here—you’ll notice that these aisles are 14 feet wide. These are wider than Nordstrom’s (JWN). Slide show of JCPenney store. Walter Robb, co-CEO Whole Foods What did you learn from the recent recession about selling groceries?It was a lot of humble pie, because our sales experienced a drop that I have never seen in 32 years of retail. Customers left us in droves. We also learned that there were some very loyal customers who loved Whole Foods (WFM), people who said, “I like what you stand for. I like coming here. I like this experience.” That was very affirming. I think the realization was that we’ve got some customers, and we need to make sure we know who they are. So instead of chasing every customer out there, we started doing customer discussion groups. We were growing for growth’s sake, which is not a good strategy. We were chasing the rainbow. We cut the growth in half overnight and said, “All right, slow down. Let’s make sure we’re doing this better and more thoroughly and more thoughtfully.” This company is a mission-based company. This company started to change the world by bringing healthier food to the world. It’s not about the money, it’s about the impact, and this company is back on track as a result of those experiences. Video of Whole Foods store tour. Kay Krill, CEO Ann Taylor You’ve worked in retail all your life. What drew you to it?I graduated from college, and I did not know what I wanted to do. Macy’s (M) came to campus to interview for their training program, and I thought, “Let me give it a try.” I got the job and fell in love with the industry. The president of Macy’s at the time said, “If you don’t wake up every morning dying to go to work, then retailing is not for you; it has to be in your blood.” It was in my blood. I love the fact that every day is different. You can get to be creative one day, financial the next day, marketing the next. I love going to stores. I love talking to associates. I love talking to clients. There’s not a predictable day.

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  • ArchBeat Link-o-Rama Top 10 for October 28 - November 3, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of Oct 28 - Nov 3, 2012. Eventually, 90% of tech budgets will be outside IT departments | ZDNet Another interesting post from ZDNet blogger Joe McKendrick about changing roles in IT. ADF Mobile - Login Functionality | Andrejus Baranovskis "The new ADF Mobile approach with native deployment is cool when you want to access phone functionality (camera, email, sms and etc.), also when you want to build mobile applications with advanced UI," reports Oracle ACE Director Andrejus Baranovskis. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over… And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. Podcast: Are You Future Proof? - Part 2 In Part 2, practicing architects and Oracle ACE Directors Ron Batra (AT&T), Basheer Khan (Innowave Technology), and Ronald van Luttikhuizen discuss re-tooling one’s skill set to reflect changes in enterprise IT, including the knowledge to steer stakeholders around the hype to what’s truly valuable. Easy way to access JPA with REST (JSON / XML) | Edwin Biemond Oracle ACE Edwin Biemond shows you "what is possible with JPA-RS, how easy it is and howto setup your own EclipseLink REST service." Clustering ODI11g for High-Availability Part 1: Introduction and Architecture | Richard Yeardley "JEE agents can be deployed alongside, or instead of, standalone agents," says Rittman Meade's Richard Yeardley. "But there is one key advantage in using JEE agents and WebLogic: when you deploy JEE agents as part of a WebLogic cluster they can be configured together to form a high availability cluster." Learn more in Yeardley's extensive post. 2012 IOUG Virtualization SIG – Online Symposium on Nov 7 and Nov 8 | Kai Yu Oracle ACE Director Kai Yu shares information on this week's IOUG Virtualization SIG online event. Does that make it a virtual virtualization event? Thought for the Day "If McDonalds were run like a software company, one out of every hundred Big Macs would give you food poisoning — and the response would be, 'We’re sorry, here’s a coupon for two more.'" — Mark Minasi Source: SoftwareQuotes.com

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  • ArchBeat Link-o-Rama Top 10 for October 21-27, 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of October 21-27, 2012. OTN Architect Day: Los Angeles This is your brain on IT architecture. Stuff your cranium with architecture by attending Oracle Technology Network Architect Day in Los Angeles, October 25, 2012, at the Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Technical sessions, panel Q&A, and peer roundtables—plus a free lunch. [NOTE: The event was last week, of course. Big thanks to the session presenters and especially to those Angelinos who came out for the event.] WebLogic Server 11gR1 Interactive Quick Reference"The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Podcast: Are You Future Proof? The latest OTN ArchBeat Podcast series features Oracle ACE Directors Ron Batra, Basheer Khan, and Ronald van Luttikhuizen, three practicing architects in an open discussion about how changes in enterprise IT are raising the bar for success for software architects and developers. Play Oracle Vanquisher Here's a little respite from whatever it is you normally spend your time on. Oracle Vanquisher is an online diversion that makes a game of data center optimization. According to the description: "Armed with a cool Oracle vacuum pack suit and a strategic IT roadmap, you will thwart threats and optimize your data center to increase your company’s stock price and boost your company’s position." Mainly you avoid electric shock and killer birds. The current high score belongs to someone identified as 'TEN." My score? Never mind. Advanced Oracle SOA Suite OOW 2012 PresentationsThe Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call "Academies." "These indexes contain the articles we’ve written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Oracle’s Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark RittmanOracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. OW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Thought for the Day "Not everything that can be counted counts, and not everything that counts can be counted." — Albert Einstein (March 14, 1879 – April 18, 1955) Source: Quotes For Software Engineers

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  • PASS Summit 2012: keynote and Mobile BI announcements #sqlpass

    - by Marco Russo (SQLBI)
    Today at PASS Summit 2012 there have been several announcements during the keynote. Moreover, other news have not been highlighted in the keynote but are equally if not more important for the BI community. Let’s start from the big news in the keynote (other details on SQL Server Blog): Hekaton: this is the codename for in-memory OLTP technology that will appear (I suppose) in the next release of the SQL Server relational engine. The improvement in performance and scalability is impressive and it enables new scenarios. I’m curious to see whether it can be used also to improve ETL performance and how it differs from using SSD technology. Updates on Columnstore: In the next major release of SQL Server the columnstore indexes will be updatable and it will be possible to create a clustered index with Columnstore index. This is really a great news for near real-time reporting needs! Polybase: in 2013 it will debut SQL Server 2012 Parallel Data Warehouse (PDW), which will include the Polybase technology. By using Polybase a single T-SQL query will run queries across relational data and Hadoop data. A single query language for both. Sounds really interesting for using BigData in a more integrated way with existing relational databases. And, of course, to load a data warehouse using BigData, which is the ultimate goal that we all BI Pro have, right? SQL Server 2012 SP1: the Service Pack 1 for SQL Server 2012 is available now and it enable the use of PowerPivot for SharePoint and Power View on a SharePoint 2013 installation with Excel 2013. Power View works with Multidimensional cube: the long-awaited feature of being able to use PowerPivot with Multidimensional cubes has been shown by Amir Netz in an amazing demonstration during the keynote. The interesting thing is that the data model behind was based on a many-to-many relationship (something that is not fully supported by Power View with Tabular models). Another interesting aspect is that it is Analysis Services 2012 that supports DAX queries run on a Multidimensional model, enabling the use of any future tool generating DAX queries on top of a Multidimensional model. There are still no info about availability by now, but this is *not* included in SQL Server 2012 SP1. So what about Mobile BI? Well, even if not announced during the keynote, there is a dedicated session on this topic and there are very important news in this area: iOS, Android and Microsoft mobile platforms: the commitment is to get data exploration and visualization capabilities working within June 2013. This should impact at least Power View and SharePoint/Excel Services. This is the type of UI experience we are all waiting for, in order to satisfy the requests coming from users and customers. The important news here is that native applications will be available for both iOS and Windows 8 so it seems that Android will be supported initially only through the web. Unfortunately we haven’t seen any demo, so it’s not clear what will be the offline navigation experience (and whether there will be one). But at least we know that Microsoft is working on native applications in this area. I’m not too surprised that HTML5 is not the magic bullet for all the platforms. The next PASS Business Analytics conference in 2013 seems a good place to see this in action, even if I hope we don’t have to wait other six months before seeing some demo of native BI applications on mobile platforms! Viewing Reporting Services reports on iPad is supported starting with SQL Server 2012 SP1, which has been released today. This is another good reason to install SP1 on SQL Server 2012. If you are at PASS Summit 2012, come and join me, Alberto Ferrari and Chris Webb at our book signing event tomorrow, Thursday 8 2012, at the bookstore between 12:00pm and 12:30pm, or follow one of our sessions!

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  • ArchBeat Link-o-Rama Top 10 for October 2012

    - by Bob Rhubart
    The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for October 2012. OAM/OVD JVM Tuning | @FusionSecExpert Vinay from the Oracle Fusion Middleware Architecture Group (known as the A-Team) shares a process for analyzing and improving performance in Oracle Virtual Directory and Oracle Access Manager. SOA Galore: New Books for Technical Eyes Only Shake up up your technical skills with this trio of new technical books from community members covering SOA and BPM. Clustering ODI11g for High-Availability Part 1: Introduction and Architecture | Richard Yeardley "JEE agents can be deployed alongside, or instead of, standalone agents," says Rittman Meade's Richard Yeardley. "But there is one key advantage in using JEE agents and WebLogic – when you deploy JEE agents as part of a WebLogic cluster they can be configured together to form a high availability cluster." Learn more in Yeardley's extensive post. Solving Big Problems in Our 21st Century Information Society | Irving Wladawsky-Berger "I believe that the kind of extensive collaboration between the private sector, academia and government represented by the Internet revolution will be the way we will generally tackle big problems in the 21st century. Just as with the Internet, governments have a major role to play as the catalyst for many of the big projects that the private sector will then take forward and exploit. The need for high bandwidth, robust national broadband infrastructures is but one such example." -- Irving Wladawsky-Berger Eventually, 90% of tech budgets will be outside IT departments | ZDNet Another interesting post from ZDNet blogger Joe McKendrick about changing roles in IT. ADF Mobile - Login Functionality | Andrejus Baranovskis "The new ADF Mobile approach with native deployment is cool when you want to access phone functionality (camera, email, sms and etc.), also when you want to build mobile applications with advanced UI," reports Oracle ACE Director Andrejus Baranovskis. Podcast: Are You Future Proof? - Part 2 In Part 2, practicing architects and Oracle ACE Directors Ron Batra (AT&T), Basheer Khan (Innowave Technology), and Ronald van Luttikhuizen (Vennster) discuss re-tooling one’s skill set to reflect changes in enterprise IT, including the knowledge to steer stakeholders around the hype to what's truly valuable. ADF Mobile Custom Javascript — iFrame Injection | John Brunswick The ADF Mobile Framework provides a range of out of the box components to add within your AMX pages, according to John Brunswick. But what happens when "an out of the box component does not directly fulfill your development need? What options are available to extend your application interface?" John has an answer. Oracle Solaris 11.1 update focuses on database integration, cloud | Mark Fontecchio TechTarget editor Mark Fontecchio reports on the recent Oracle Solaris 11.1 release, with comments from IDC's Al Gillen. Architects Matter: Making sense of the people who make sense of enterprise IT Why do architects matter? Oracle Enterprise Architect Eric Stephens suggests that you ask yourself this question the next time you take the elevator to the Oracle offices on the 45th floor of the Willis Tower in Chicago, Illinois (or any other skyscraper, for that matter). If you had to take the stairs to get to those offices, who would you blame? "You get the picture," he says. "Architecture is essential for any necessarily complex structure, be it a building or an enterprise." (Read the article) Thought for the Day "I will contend that conceptual integrity is the most important consideration in system design. It is better to have a system omit certain anomalous features and improvements, but to reflect one set of design ideas, than to have one that contains many good but independent and uncoordinated ideas." — Frederick P. Brooks Source: SoftwareQuotes.com

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  • SharePoint extensions for VS - which version have I got?

    - by Javaman59
    I'm using Visual Studio 2008, and have downloaded VSeWSS.exe 1.2, to enable Web Part development. I am new to SP development, and am already bewildered by the number of different versions of SP, and the VS add-ons. This particular problem has come up, which highlights my confusion. I selected Add - New Project - Visual C# - SharePoint- Web Part, accepted the defaults, and VS created a project, with the main file WebPart1.cs using System; using System.Runtime.InteropServices; using System.Web.UI; using System.Web.UI.WebControls; using System.Web.UI.WebControls.WebParts; using System.Xml.Serialization; using Microsoft.SharePoint; using Microsoft.SharePoint.WebControls; using Microsoft.SharePoint.WebPartPages; namespace WebPart1 { [Guid("9bd7e74c-280b-44d4-baa1-9271679657a0")] public class WebPart1 : System.Web.UI.WebControls.WebParts.WebPart { public WebPart1() { } protected override void CreateChildControls() // <-- This line { base.CreateChildControls(); // TODO: add custom rendering code here. // Label label = new Label(); // label.Text = "Hello World"; // this.Controls.Add(label); } } } The book I'm following, Essential SharePoint 2007, by Jeff Webb, has the following for the default project - using System; <...as previously> namespace WebPart1 { [Guid("9bd7e74c-280b-44d4-baa1-9271679657a0")] public class WebPart1 : System.Web.UI.WebControls.WebParts.WebPart { // ^ this is a new style (ASP.NET) web part! [author's comment] protected override void Render(HtmlTextWriter writer) // <-- This line { // This method draws the web part // TODO: add custom rendering code here. // Label label = new Label(); // writer.Write("Output HTML"); } } } The real reason for my concern is that in this chapter of the book the author frequently mentions the distinction between "old style" web parts, and "new style" web parts, as noted in his comment on the Render method. What's happened? Why has my default Web Part got a different signature to the authors?

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  • Firefox/vista not showing div tag

    - by flavour404
    Hi, I have a div tag which should be displayed at the bottom of a page given a set of circumstances. On my machine XP/IE, chrome, firefox, opera (all latest versions) the div shows up fine. But on my bosses machine, running vista with Firefox 3.6 for some reason the div tag is not showing up. However, if i go to another machine with vista and firefox the div tag shows up fine. My question is, what could have been set in firefox that would cause this div tag to now be displayed. It is there, if you resize the window then the tag flickers into view and then disappears again... <div id="savePane" style="position:absolute;left:0px;top:457px;width:100%;height:40px;border-top:#EFECDC 1px solid;padding:5px; visibility:visible;"> <table width="100%"> <tr> <td width="130" align="left"> Ad Description: </td> <td align="left"> <input type="text" id="adDescription" style="width: 270px" onfocus="skipcycle=true;loadThumbnail(<%=AdToSaveID%>);" onblur="skipcycle=false;"> </td> <td align="right"> <% 'onblur='skipcycle=false' onfocus='skipcycle=true' is needed to do not focus on SaveToFolder window when user enter data to that window but focus on that input box instead %> <input type="button" onclick="saveItemToSelectedFolder('<%=AdToSaveID%>', '<%=AdNumber%>', '<%=Sequencer%>', '<%=PageNumber%>', '<%=Section%>', '<%=Zone%>', '<%=RunDate%>', '<%=PublicationID%>')" value="Save" style="width: 70px; margin-right: 10px" /> </td> </tr> </table> Thanks, Ron.

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  • Linked Measure Groups and Local Dimensions

    - by ekoner
    Mulling over something I've been reading up on. According to Chris Webb, A linked measure group can only be used with dimensions from the same database as the source measure group. So I took this to mean as long as two cubes share a database, a linked measure group can be used with a dimension. So I created a new cube and added a local measure group, a local dimension and a linked measure group. However, I can't create a relationship between the linked measure group and the local dimension even though they are within the same database. I get the message below: Regular relationships in the current database between non-linked (local) dimensions and linked measure groups cannot be edited. These relationship can only be created through the wizard. This dialog can be used to delete these relationships. I see that I can go to the original cube and add the dimension there, but does the message below mean I have an alternative? I just know it's going to be something simple and trivial! Thanks for reading.

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  • How to read time from recorded surveillance camera video?

    - by stressed_geek
    I have a problem where I have to read the time of recording from the video recorded by a surveillance camera. The time shows up on the top-left area of the video. Below is a link to screen grab of the area which shows the time. Also, the digit color(white/black) keeps changing during the duration of the video. http://i55.tinypic.com/2j5gca8.png Please guide me in the direction to approach this problem. I am a Java programmer so would prefer an approach through Java. EDIT: Thanks unhillbilly for the comment. I had looked at the Ron Cemer OCR library and its performance is much below our requirement. Since the ocr performance is less than desired, I was planning to build a character set using the screen grabs for all the digits, and using some image/pixel comparison library to compare the frame time with the character-set which will show a probabilistic result after comparison. So I was looking for a good image comparison library(I would be OK with a non-java library which I can run using the command-line). Also any advice on the above approach would be really helpful.

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  • multiple webapps in tomcat -- what is the optimal architecture?

    - by rvdb
    I am maintaining a growing base of mainly Cocoon-2.1-based web applications [http://cocoon.apache.org/2.1/], deployed in a Tomcat servlet container [http://tomcat.apache.org/], and proxied with an Apache http server [http://httpd.apache.org/docs/2.2/]. I am conceptually struggling with the best way to deploy multiple web applications in Tomcat. Since I'm not a Java programmer and we don't have any sysadmin staff I have to figure out myself what is the most sensible way to do this. My setup has evolved through 2 scenarios and I'm considering a third for maximal separation of the distinct webapps. [1] 1 Tomcat instance, 1 Cocoon instance, multiple webapps -tomcat |_ webapps |_ webapp1 |_ webapp2 |_ webapp[n] |_ WEB-INF (with Cocoon libs) This was my first approach: just drop all web applications inside a single Cocoon webapps folder inside a single Tomcat container. This seemed to run fine, I did not encounter any memory issues. However, this poses a maintainability drawback, as some Cocoon components are subject to updates, which often affect the webapp coding. Hence, updating Cocoon becomes unwieldy: since all webapps share the same pool of Cocoon components, updating one of them would require the code in all web applications to be updated simultaneously. In order to isolate the web applications, I moved to the second scenario. [2] 1 Tomcat instance, each webapp in its dedicated Cocoon environment -tomcat |_ webapps |_ webapp1 | |_ WEB-INF (with Cocoon libs) |_ webapp1 | |_ WEB-INF (with Cocoon libs) |_ webapp[n] |_ WEB-INF (with Cocoon libs) This approach separates all webapps into their own Cocoon environment, run inside a single Tomcat container. In theory, this works fine: all webapps can be updated independently. However, this soon results in PermGenSpace errors. It seemed that I could manage the problem by increasing memory allocation for Tomcat, but I realise this isn't a structural solution, and that overloading a single Tomcat in this way is prone to future memory errors. This set me thinking about the third scenario. [3] multiple Tomcat instances, each with a single webapp in its dedicated Cocoon environment -tomcat |_ webapps |_ webapp1 |_ WEB-INF (with Cocoon libs) -tomcat |_ webapps |_ webapp2 |_ WEB-INF (with Cocoon libs) -tomcat |_ webapps |_ webapp[n] |_ WEB-INF (with Cocoon libs) I haven't tried this approach, but am thinking of the $CATALINA_BASE variable. A single Tomcat distribution can be multiply instanciated with different $CATALINA_BASE environments, each pointing to a Cocoon instance with its own webapp. I wonder whether such an approach could avoid the structural memory-related problems of approach [2], or will the same issues apply? On the other hand, this approach would complicate management of the Apache http frontend, as it will require the AJP connectors of the different Tomcat instances to be listening at different ports. Hence, Apache's worker configuration has to be updated and reloaded whenever a new webapp (in its own Tomcat instance) is added. And there seems no way to reload worker.properties without restarting the entire Apache http server. Is there perhaps another / more dynamic way of 'modularizing' multiple Tomcat-served webapps, or can one of these scenarios be refined? Any thoughts, suggestions, advice much appreciated. Ron

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  • ISO Files to USB &ndash; The Cheap and Easy Way

    - by RonGarlit
    (DISCLAIMER: Yes there are lots of more elegant ISO software beside the free Microsoft one I’m about to show. But free is free and it has been tested and works for me for making advance bootable USB drives. That is another story. Look up Windows 8 Developer Preview for that one on BING.) For those of use that work with new technology all the time we accumulate a lot of ISO files and have to burn them to CD/DVD’s quite often. But we now have machines without burner in the corporate environment. We have personally Netbooks and light wait highly mobile laptops that do not have DVD burner. USB ports are all the rage and now we have USB 3.0 which is way faster than the 2.0 we are used to. Just looking at the technology, space saving and the cost issues alone is a reason to buy these answer to the DVD’s. So what is special about USB 2.0 and USB 3.0? USB 2 has a maximum speed of 480 Mbps... (That is Megabits per SECOND!!) Now look at the storage that we have with USB thumb drives that are now up to 64 GB in size, cell phone and PDAs that have a lots of internal storage built in well above the 16 Gig range. At the MAX USB 2.0 speed of 480 Mbps a full transfer of data in between devices can take a long time. Time is money right. Every back up a iPhone? Don’t get me started. So at least the engineers have been planning ahead with USB 3.0 which offers a maximum transfer speed of 4.8 Gbps... (That is Giga bits per SECOND!!) That speed is almost 10 times faster than USB 2.0 …. We don’t need to do the math on that one do we? But for now I'm thrilled with USB 2.0 and the fact I can get these little 4 Gig USB drives for $4.00 each at Staples on sale. Well that is a no brainer don’t you think. But what can you do with them to replace that DVD. Simply and cheaply put………. THIS! First let’s get an ISO file like the Visual Studio 2010 Ultimate DVD ISO from MSDN to demonstrate with. I develop on several computers so this is a good choice for me. So we downloaded the ISO file and put it in a folder somewhere like this. Next we go download to the Windows 7 USB/DVD Download Tool site and read about the tool. http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool And click this like to get the tool and install it. Once it is installed you go to the Start, Programs menu, Windows 7 USB DVD Download Tool folder. And then click the tool to open it up. As you will see it is a sweet, simple tool that was originally designed to put the ISO for Windows 7 which is designed to be bootable on a USB or DVD for us geeks to play with. It is now being used for the Windows 8 Developer Preview by many developers for that for the same purpose it was built for in the past. But for now we will use it to put a NON Bootable ISO on a USB. Hey it does the job and I’m reusing a left over program. Why buy the fancy one or a free trial and clutter up my machine. We will click the BROWSE button and navigate to where we put our ISO file we want to put on the USB drive. Obviously we are going to click NEXT and continue to select a USB Device (you can guess what the DVD button is for). Next we select the USB that we have plugged into one of our laptops USB ports. Then we click the BEGIN COPYING button and the first thing the program does is format our USB drive. Then it starts copying out files out of the ISO and constructing the USB as if it was a DVD. So now that the files are copying to the drive I’m going to warn you. We will error out here. This program was design for bootable ISO’s of which this one is NOT. No problem because what fails it the writing of the bootable data to the drive that isn’t there. No biggie…. Forget the STARTOVER button is even there and click the dialog’s CLOSE button and exit the program. Now go to Windows Explorer and navigate to the USB Device. You can now access everything and even add stuff to the drive. But for me I want to keep this drive for one purpose and that is to install VS2010 on various machines. So the only stuff I’ll add to this is a folder of notes on things on visual studio that I might want to put on other machines I’m installing VS2010 on to. So that is it. Have a nice day! The Ron

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  • SQL Saturday #44 Huntington Beach Recap

    What a great day. It was long and tiring, but rewarding in so many ways. On Sunday morning, I was driving home and I decided to take the Pacific Coast Highway from Huntington Beach.  It was a great chance to exhale and just enjoy the sun and smells of the beach (I really love SoCal sometimes). And for future reference for all you speakers, the beach and ocean are only 5 minutes from the SQL Saturday location.  I just could help noticing also the shocking number of high priced cars on the road (4 Bentleys, 3 Ferraris, 1 Aston Martins, 3 Maserati, 1 Rolls Royce, and 2 Lamborghinis).  It made me think about this: Price of all those cars: $ 150,000+.  Impacting the ability of people to learn: Priceless.  We have positively impacted the education, knowledge, capabilities of not only our attendees, but also all of their companies and people they might help as well.  That is just staggering and something to be immensely proud of. To all of my fellow community leaders, I salute you. So lets talk about the event Overall We had over 220 people register for the event and had 180+ people attend the event. I was shooting for the magical 200 number, but I guess it just gives us more motivation to make it even bigger and better next time. We had a few snags along the way, but what event doesnt, but I think everything turned out great. I did not hear any negative comments and heard lots of positive comments along with people asking when the next one is going to be (More on that later). Location- Golden West College We could not have asked for a better partner for the event. Herb Cohen from Golden West College was the wizard behind the curtains. From the beginning, he was our advocate to the GWC Board and was instrumental in getting our event approved. The day off, Herb was a HUGE help getting any and all logistics that we needed taken care of. In the craziness of the early morning registration crush it was a big help knowing that he and Bret Stateham (Blog | Twitter) were taking care of testing projectors in all the rooms. Anything we needed he was there and was even proactive in getting some things that I had not even thought of (i.e. a dumpster for all of our garbage). I cannot thank Herb enough along with other members of the GWC staff including Minnie Higgins of the Career and Technical Education Division office, Jack Taylor, public safety, and Ron Pryor, Tech Services Support. And last, but not least, the Wireless on campus was absolutely FANTASTIC! Some lessons learned Unless you are a glutton for punishment, as I no doubt am, you most certainly want to give yourself more than six weeks to plan the event. I am lucky that I have a very understanding wife and had a wonderful set of co-coordinators helping me out. A big thanks goes out to Phil, Marlon (Blog | Twitter), Nitin (Twitter), Thomas (Blog | Twitter), Bret (Blog | Twitter), Ben, and Laurie. Thankfully, the sponsor and speaker community was hugely supportive and we were able to fill out the entire event with speakers and sponsors. I have to say that there is not a lot that I would change after this years event. There are obviously going to be some things that we can do better or differently next time, but overall I think it was a great event and I was more than happy with the response we received from the community. Sponsors We obviously could not have put together our event without our sponsors. So certainly have to show them some love. Platinum Sponsors Quest Software http://www.quest.com My Space http://www.myspace.com/ Gold Strategy Companion http://www.strategycompanion.com Silver Fusion-IO http://www.fusionio.com Bronze WestClinTech http://westclintech.com Professional Association For SQL Server http://www.sqlpass.org Attunity http://www.attunity.com Sharepoint 360 http://www.sharepoint360.com Some additional Thanks Andy Warren (Blog | Twitter) Always there to answer my question and help out when I had some issues or questions with the website. The amount of work that he and everyone else put into SQL Saturday is very amazing. What a great gift to the community! Einstein Bros. Bagels They were our Breakfast Vendor and arrived perfectly on time with yummy bagels, sweets and most importantly coffee. Luccis Deli (http://www.luccisdeli.com) Luccis was out Lunch Vendor. They were great to work with and the food was excellent. They worked with us to give us a great price. Heard lots of great comments about the lunches. Definitely not your ordinary box lunch. Moving Forward Unfortunately, the work does not end after the event. We have a few things to clear up such as surveys, sponsor stuff, presentations uploaded to the website, expense reimbursement, stuff like that. Hopefully, all that should be cleared up within the next couple weeks. After that as a group we are going to get together and decide what our next steps are. We definitely want to keep some of the momentum that we are building as a SQL Community and channel that into future SQL Saturdays and other types of community events. In the meantime, for additional training be sure to check out your local User Group and PASS. San Diego SQL Server Users Group ( http://www.sdsqlug.org/home/index.cfm ) Orange County SQL Server Users Group ( http://www.sqloc.com/ ) L.A. SQL Server Users Group ( http://www.sql.la/ ) SQL PASS ( http://www.sqlpass.org/ ) 24 Hours of PASS ( http://www.sqlpass.org/24hours/2010/ ) So stay tuned, there will be more events to come in SoCal!!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • PASS Summit 2010 Recap

    - by AjarnMark
    Last week I attended my eighth PASS Summit in nine years, and every year it is a fantastic event!  I was fortunate my first year to have a contact (Bill Graziano (blog | Twitter) from SQLTeam) that I was expecting to meet, and who got me started on a good track of making new contacts.  Each year I have made a few more, and renewed friendships from years past.  Many of the attendees agree that the pure networking opportunities are one of the best benefits of attending the Summit.  And there’s a lot of great technical stuff, too, some of the things that stick out for me this year include… Pre-Con Monday: PowerShell with Allen White (blog | Twitter).  This was the first time that I attended a pre-con.  For those not familiar with the concept, the regular sessions for the conference are 75-90 minutes long.  For an extra fee, you can attend a full-day session on a single topic during a pre- or post-conference training day.  I had been meaning for several months to dive in and learn PowerShell, but just never seemed to find (or make) the time for it, so when I saw this was one of the all-day sessions, and I was planning to be there on Monday anyway, I decided to go for it.  And it was well worth it!  I definitely came out of there with a good foundation to build my own PowerShell scripts, plus several sample scripts that he showed which already cover the first four or five things I was planning to do with PowerShell anyway.  This looks like the right tool for me to build an automated version of our software deployment process, which right now contains many repeated steps.  Thanks Allen! Service Broker with Denny Cherry (blog | Twitter).  I remembered reading Denny’s blog post on Using Service Broker instead of Replication, and ever since then I have been thinking about using this to populate a new reporting-focused Data Repository that we will be building in the near future.  When I saw he was doing this session, I thought it would be great to get more information and be able to ask the author questions.  When I brought this idea back to my boss, he really liked it, as we had previously been discussing doing nightly data loads, with an option to manually trigger a mid-day load if up-to-the-minute data was needed for something.  If we go the Service Broker route, we can keep the Repository current in near real-time.  Hooray! DBA Mythbusters with Paul Randal (blog | Twitter).  Even though I read every one of the posts in Paul’s blog series of the same name, I had to go see the legend in person.  It was great, and I still learned something new! How to Conduct Effective Meetings with Joe Webb (blog | Twitter).  I always like to sit in on a session that Joe does.  I met Joe several years ago when both he and Bill Graziano were on the PASS Board of Directors together, and we have kept in touch.  Joe is very well-spoken and has great experience with both SQL Server and business.  And we could certainly use some pointers at my work (probably yours, too) on making our meetings more effective and to run on-time.  Of course, now that I’m the Chapter Leader for the Professional Development virtual chapter, I also had to sit in on this ProfDev session and recruit Joe to do a presentation or two for the chapter next year. Query Optimization with David DeWitt.  Anyone who has seen Dr. David DeWitt present the 3rd keynote at a PASS Summit over the last three years knows what a great time it is to sit and listen to him make some really complicated and advanced topic easy to understand (although it still makes your head hurt).  It still amazes me that the simple two-table join query from pubs that he used in his example can possibly have 22 million possible physical query plans.  Ouch! Exhibit Hall:  This year I spent more serious time in the exhibit hall than any year past.  I have talked my boss into making a significant (for us) investment in monitoring tools next year, and this was a great opportunity to talk with all the big-hitters.  Readers of mine may recall that I fell in love with the SQL Sentry Power Suite several months ago and wrote a blog entry about it just from the trial version.  Well as things turned out, short-term budget priorities shifted, and we weren’t able to make the purchase then.  I have it in the budget for next year, but since I was going to the Summit, my boss wanted me to look at the other options to see if this was really the one that we wanted.  I spent a couple of hours talking with representatives from Red-Gate, Idera, Confio, and Quest about their offerings, and giving them each the same 3 scenarios that I wanted to be able to accomplish based on the questions and issues that arise in our company.  It was interesting to discover the different approaches or “world view” that each vendor takes to the subject of performance monitoring and troubleshooting.  I may write a separate article that goes into this in more depth, but the product that best aligned with our point of view, and met the current needs we have is still the SQL Sentry Power Suite.  I’m not saying that the others are bad or wrong or anything like that, just that the way they tackled the issue did not align as well with our particular needs as does SQL Sentry’s product.  And that was something I learned too, when you go shopping for these products, you really need to know what you want to get from them.  It’s best if you have a few example scenarios from work that you can use to test out how well each tool fits your particular needs. Overall, another GREAT event.  I can’t wait to get the DVDs so I can sit in on a bunch of other sessions that I couldn’t get to because I was in one of the ones above.  And I can hardly wait until next year!

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  • MDX using EXISTING, AGGREGATE, CROSSJOIN and WHERE

    - by James Rogers
    It is a well-published approach to using the EXISTING function to decode AGGREGATE members and nested sub-query filters.  Mosha wrote a good blog on it here and a more recent one here.  The use of EXISTING in these scenarios is very useful and sometimes the only option when dealing with multi-select filters.  However, there are some limitations I have run across when using the EXISTING function against an AGGREGATE member:   The AGGREGATE member must be assigned to the Dimension.Hierarchy being detected by the EXISTING function in the calculated measure. The AGGREGATE member cannot contain a crossjoin from any other dimension or hierarchy or EXISTING will not be able to detect the members in the AGGREGATE member.   Take the following query (from Adventure Works DW 2008):   With   member [Week Count] as 'count(existing([Date].[Fiscal Weeks].[Fiscal Week].members))'    member [Date].[Fiscal Weeks].[CM] as 'AGGREGATE({[Date].[Fiscal Weeks].[Fiscal Week].&[47]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[48]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[49]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[50]&[2004]})'   select   {[Week Count]} on columns from   [Adventure Works]     where   [Date].[Fiscal Weeks].[CM]   Here we are attempting to count the existing fiscal weeks in slicer.  This is useful to get a per-week average for another member. Many applications generate queries in this manner (such as Oracle OBIEE).  This query returns the correct result of (4) weeks. Now let's put a twist in it.  What if the querying application submits the query in the following manner:   With   member [Week Count] as 'count(existing([Date].[Fiscal Weeks].[Fiscal Week].members))'    member [Customer].[Customer Geography].[CM] as 'AGGREGATE({[Date].[Fiscal Weeks].[Fiscal Week].&[47]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[48]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[49]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[50]&[2004]})'   select   {[Week Count]} on columns from   [Adventure Works]     where   [Customer].[Customer Geography].[CM]   Here we are attempting to count the existing fiscal weeks in slicer.  However, the AGGREGATE member is built on a different dimension (in name) than the one EXISTING is trying to detect.  In this case the query returns (174) which is the total number of [Date].[Fiscal Weeks].[Fiscal Week].members defined in the dimension.   Now another twist, the AGGREGATE member will be named appropriately and contain the hierarchy we are trying to detect with EXISTING but it will be cross-joined with another hierarchy:   With   member [Week Count] as 'count(existing([Date].[Fiscal Weeks].[Fiscal Week].members))'    member [Date].[Fiscal Weeks].[CM] as 'AGGREGATE({[Date].[Fiscal Weeks].[Fiscal Week].&[47]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[48]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[49]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[50]&[2004]}*    {[Customer].[Customer Geography].[Country].&[Australia],[Customer].[Customer Geography].[Country].&[United States]})'  select   {[Week Count]} on columns from   [Adventure Works]    where   [Date].[Fiscal Weeks].[CM]   Once again, we are attempting to count the existing fiscal weeks in slicer.  Again, in this case the query returns (174) which is the total number of [Date].[Fiscal Weeks].[Fiscal Week].members defined in the dimension. However, in 2008 R2 this query returns the correct result of 4 and additionally , the following will return the count of existing countries as well (2):   With   member [Week Count] as 'count(existing([Date].[Fiscal Weeks].[Fiscal Week].members))'   member [Country Count] as 'count(existing([Customer].[Customer Geography].[Country].members))'  member [Date].[Fiscal Weeks].[CM] as 'AGGREGATE({[Date].[Fiscal Weeks].[Fiscal Week].&[47]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[48]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[49]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[50]&[2004]}*    {[Customer].[Customer Geography].[Country].&[Australia],[Customer].[Customer Geography].[Country].&[United States]})'  select   {[Week Count]} on columns from   [Adventure Works]    where   [Date].[Fiscal Weeks].[CM]   2008 R2 seems to work as long as the AGGREGATE member is on at least one of the hierarchies attempting to be detected (i.e. [Date].[Fiscal Weeks] or [Customer].[Customer Geography]). If not, it seems that the engine cannot find a "point of entry" into the aggregate member and ignores it for calculated members.   One way around this would be to put the sets from the AGGREGATE member explicitly in the WHERE clause (slicer).  I realize this is only supported in SSAS 2005 and 2008.  However, after talking with Chris Webb (his blog is here and I highly recommend following his efforts and musings) it is a far more efficient way to filter/slice a query:   With   member [Week Count] as 'count(existing([Date].[Fiscal Weeks].[Fiscal Week].members))'    select   {[Week Count]} on columns from   [Adventure Works]    where   ({[Date].[Fiscal Weeks].[Fiscal Week].&[47]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[48]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[49]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[50]&[2004]}   ,{[Customer].[Customer Geography].[Country].&[Australia],[Customer].[Customer Geography].[Country].&[United States]})   This query returns the correct result of (4) weeks.  Additionally, we can count the cross-join members of the two hierarchies in the slicer:   With   member [Week Count] as 'count(existing([Date].[Fiscal Weeks].[Fiscal Week].members)*existing([Customer].[Customer Geography].[Country].members))'    select   {[Week Count]} on columns from   [Adventure Works]    where   ({[Date].[Fiscal Weeks].[Fiscal Week].&[47]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[48]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[49]&[2004],[Date].[Fiscal Weeks].[Fiscal Week].&[50]&[2004]}   ,{[Customer].[Customer Geography].[Country].&[Australia],[Customer].[Customer Geography].[Country].&[United States]})   We get the correct number of (8) here.

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  • A new SQL, a new Analysis Services, a new Workshop! #ssas #sql2012

    - by Marco Russo (SQLBI)
    One week ago Microsoft SQL Server 2012 finally debuted with a virtual launch event and you can find many intro sessions there (20 minutes each). There is a lot of new content available if you want to learn more about SQL 2012 and in this blog post I’d like to provide a few link to sessions, documents, bits and courses that are available now or very soon. First of all, the release of Analysis Services 2012 has finally released PowerPivot 2012 (many of us called it PowerPivot v2 before this official name) and also the new Data Mining Add-in for Microsoft Office 2010, now available also for Excel 64bit! And, of course, don’t miss the Microsoft SQL Server 2012 Feature Pack, there are a lot of upgrades for both DBAs and developers. I just discovered there is a new LocalDB version of SQL Express that can run in user mode without any setup. Is this the end of SQL CE? But now, back to Analysis Services: if you want some tutorial on Tabular, the Microsoft Virtual Academy has a whole track dedicated to Analysis Services 2012 but you will probably be interested also in the one about Reporting Services 2012. If you think that virtual is good but it’s not enough, there are plenty of conferences in the coming months – these are just those where I and Alberto will deliver some SSAS Tabular presentations: SQLBits X, London, March 29-31, 2012: if you are in London or want a good reason to go, this is the most important SQL Server event in Europe this year, no doubts about it. And not only because of the high number of attendees, but also because there is an impressive number of speakers (excluding me, of course) coming from all over the world. This is an event second only to PASS Summit in Seattle so there are no good reasons to not attend it. Microsoft SQL Server & Business Intelligence Conference 2012, Milan, March 28-29, 2012: this is an Italian conference so the language might be a barrier, but many of us also speak English and the food is good! Just a few seats still available. TechEd North America, Orlando, June 11-14, 2012: you know, this is a big event and it contains everything – if you want to spend a whole day learning the SSAS Tabular model with me and Alberto, don’t miss our pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (be careful, it is on June 10, a nice study-Sunday!). TechEd Europe, Amsterdam, June 26-29, 2012: the European version of TechEd provides almost the same content and you don’t have to go overseas. We also run the same pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (in this case, it is on June 25, that’s a regular Monday). I and Alberto will also speak at some user group meeting around Europe during… well, we’re going to travel a lot in the next months. In fact, if you want to get a complete training on SSAS Tabular, you should spend two days with us in one of our SSAS Tabular Workshop! We prepared a 2-day seminar, a very intense one, that start from the simple tabular modeling and cover architecture, DAX, query, advanced modeling, security, deployment, optimization, monitoring, relationships with PowerPivot and Multidimensional… Really, there are a lot of stuffs here! We announced the first dates in Europe and also an online edition optimized for America’s time zone: Apr 16-17, 2012 – Amsterdam, Netherlands Apr 26-27, 2012 – Copenhagen, Denmark May 7-8, 2012 – Online for America’s time zone May 14-15, 2012 – Brussels, Belgium May 21-22, 2012 – Oslo, Norway May 24-25, 2012 – Stockholm, Sweden May 28-29, 2012 – London, United Kingdom May 31-Jun 1, 2012 – Milan, Italy (Italian language) Also Chris Webb will join us in this workshop and in every date you can find who is the speaker on the web site. The course is based on our upcoming book, almost 600 pages (!) about SSAS Tabular, an incredible effort that will be available very soon in a preview (rough cuts from O’Reilly) and will be on the shelf in May. I will provide a link to order it as soon as we have one! And if you think that this is not enough… you’re right! Do you know what is the only thing you can do to optimize your Tabular model? Optimize your DAX code. Learning DAX is easy, mastering DAX requires some knowledge… and our DAX Advanced Workshop will provide exactly the required content. Public classes will be available later this year, by now we just deliver it on demand.

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  • A new SQL, a new Analysis Services, a new Workshop! #ssas #sql2012

    - by Marco Russo (SQLBI)
    One week ago Microsoft SQL Server 2012 finally debuted with a virtual launch event and you can find many intro sessions there (20 minutes each). There is a lot of new content available if you want to learn more about SQL 2012 and in this blog post I’d like to provide a few link to sessions, documents, bits and courses that are available now or very soon. First of all, the release of Analysis Services 2012 has finally released PowerPivot 2012 (many of us called it PowerPivot v2 before this official name) and also the new Data Mining Add-in for Microsoft Office 2010, now available also for Excel 64bit! And, of course, don’t miss the Microsoft SQL Server 2012 Feature Pack, there are a lot of upgrades for both DBAs and developers. I just discovered there is a new LocalDB version of SQL Express that can run in user mode without any setup. Is this the end of SQL CE? But now, back to Analysis Services: if you want some tutorial on Tabular, the Microsoft Virtual Academy has a whole track dedicated to Analysis Services 2012 but you will probably be interested also in the one about Reporting Services 2012. If you think that virtual is good but it’s not enough, there are plenty of conferences in the coming months – these are just those where I and Alberto will deliver some SSAS Tabular presentations: SQLBits X, London, March 29-31, 2012: if you are in London or want a good reason to go, this is the most important SQL Server event in Europe this year, no doubts about it. And not only because of the high number of attendees, but also because there is an impressive number of speakers (excluding me, of course) coming from all over the world. This is an event second only to PASS Summit in Seattle so there are no good reasons to not attend it. Microsoft SQL Server & Business Intelligence Conference 2012, Milan, March 28-29, 2012: this is an Italian conference so the language might be a barrier, but many of us also speak English and the food is good! Just a few seats still available. TechEd North America, Orlando, June 11-14, 2012: you know, this is a big event and it contains everything – if you want to spend a whole day learning the SSAS Tabular model with me and Alberto, don’t miss our pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (be careful, it is on June 10, a nice study-Sunday!). TechEd Europe, Amsterdam, June 26-29, 2012: the European version of TechEd provides almost the same content and you don’t have to go overseas. We also run the same pre-conference day “Using BISM Tabular in Microsoft SQL Server Analysis Services 2012” (in this case, it is on June 25, that’s a regular Monday). I and Alberto will also speak at some user group meeting around Europe during… well, we’re going to travel a lot in the next months. In fact, if you want to get a complete training on SSAS Tabular, you should spend two days with us in one of our SSAS Tabular Workshop! We prepared a 2-day seminar, a very intense one, that start from the simple tabular modeling and cover architecture, DAX, query, advanced modeling, security, deployment, optimization, monitoring, relationships with PowerPivot and Multidimensional… Really, there are a lot of stuffs here! We announced the first dates in Europe and also an online edition optimized for America’s time zone: Apr 16-17, 2012 – Amsterdam, Netherlands Apr 26-27, 2012 – Copenhagen, Denmark May 7-8, 2012 – Online for America’s time zone May 14-15, 2012 – Brussels, Belgium May 21-22, 2012 – Oslo, Norway May 24-25, 2012 – Stockholm, Sweden May 28-29, 2012 – London, United Kingdom May 31-Jun 1, 2012 – Milan, Italy (Italian language) Also Chris Webb will join us in this workshop and in every date you can find who is the speaker on the web site. The course is based on our upcoming book, almost 600 pages (!) about SSAS Tabular, an incredible effort that will be available very soon in a preview (rough cuts from O’Reilly) and will be on the shelf in May. I will provide a link to order it as soon as we have one! And if you think that this is not enough… you’re right! Do you know what is the only thing you can do to optimize your Tabular model? Optimize your DAX code. Learning DAX is easy, mastering DAX requires some knowledge… and our DAX Advanced Workshop will provide exactly the required content. Public classes will be available later this year, by now we just deliver it on demand.

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  • PASS Summit 2011 &ndash; Part III

    - by Tara Kizer
    Well we’re about a month past PASS Summit 2011, and yet I haven’t finished blogging my notes! Between work and home life, I haven’t been able to come up for air in a bit.  Now on to my notes… On Thursday of the PASS Summit 2011, I attended Klaus Aschenbrenner’s (blog|twitter) “Advanced SQL Server 2008 Troubleshooting”, Joe Webb’s (blog|twitter) “SQL Server Locking & Blocking Made Simple”, Kalen Delaney’s (blog|twitter) “What Happened? Exploring the Plan Cache”, and Paul Randal’s (blog|twitter) “More DBA Mythbusters”.  I think my head grew two times in size from the Thursday sessions.  Just WOW! I took a ton of notes in Klaus' session.  He took a deep dive into how to troubleshoot performance problems.  Here is how he goes about solving a performance problem: Start by checking the wait stats DMV System health Memory issues I/O issues I normally start with blocking and then hit the wait stats.  Here’s the wait stat query (Paul Randal’s) that I use when working on a performance problem.  He highlighted a few waits to be aware of such as WRITELOG (indicates IO subsystem problem), SOS_SCHEDULER_YIELD (indicates CPU problem), and PAGEIOLATCH_XX (indicates an IO subsystem problem or a buffer pool problem).  Regarding memory issues, Klaus recommended that as a bare minimum, one should set the “max server memory (MB)” in sp_configure to 2GB or 10% reserved for the OS (whichever comes first).  This is just a starting point though! Regarding I/O issues, Klaus talked about disk partition alignment, which can improve SQL I/O performance by up to 100%.  You should use 64kb for NTFS cluster, and it’s automatic in Windows 2008 R2. Joe’s locking and blocking presentation was a good session to really clear up the fog in my mind about locking.  One takeaway that I had no idea could be done was that you can set a timeout in T-SQL code view LOCK_TIMEOUT.  If you do this via the application, you should trap error 1222. Kalen’s session went into execution plans.  The minimum size of a plan is 24k.  This adds up fast especially if you have a lot of plans that don’t get reused much.  You can use sys.dm_exec_cached_plans to check how often a plan is being reused by checking the usecounts column.  She said that we can use DBCC FLUSHPROCINDB to clear out the stored procedure cache for a specific database.  I didn’t know we had this available, so this was great to hear.  This will be less intrusive when an emergency comes up where I’ve needed to run DBCC FREEPROCCACHE. Kalen said one should enable “optimize for ad hoc workloads” if you have an adhoc loc.  This stores only a 300-byte stub of the first plan, and if it gets run again, it’ll store the whole thing.  This helps with plan cache bloat.  I have a lot of systems that use prepared statements, and Kalen says we simulate those calls by using sp_executesql.  Cool! Paul did a series of posts last year to debunk various myths and misconceptions around SQL Server.  He continues to debunk things via “DBA Mythbusters”.  You can get a PDF of a bunch of these here.  One of the myths he went over is the number of tempdb data files that you should have.  Back in 2000, the recommendation was to have as many tempdb data files as there are CPU cores on your server.  This no longer holds true due to the numerous cores we have on our servers.  Paul says you should start out with 1/4 to 1/2 the number of cores and work your way up from there.  BUT!  Paul likes what Bob Ward (twitter) says on this topic: 8 or less cores –> set number of files equal to the number of cores Greater than 8 cores –> start with 8 files and increase in blocks of 4 One common myth out there is to set your MAXDOP to 1 for an OLTP workload with high CXPACKET waits.  Instead of that, dig deeper first.  Look for missing indexes, out-of-date statistics, increase the “cost threshold for parallelism” setting, and perhaps set MAXDOP at the query level.  Paul stressed that you should not plan a backup strategy but instead plan a restore strategy.  What are your recoverability requirements?  Once you know that, now plan out your backups. As Paul always does, he talked about DBCC CHECKDB.  He said how fabulous it is.  I didn’t want to interrupt the presentation, so after his session had ended, I asked Paul about the need to run DBCC CHECKDB on your mirror systems.  You could have data corruption occur at the mirror and not at the principal server.  If you aren’t checking for data corruption on your mirror systems, you could be failing over to a corrupt database in the case of a disaster or even a planned failover.  You can’t run DBCC CHECKDB against the mirrored database, but you can run it against a snapshot off the mirrored database.

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  • EPM and Business Analytics Talking-head Videos from Oracle OpenWorld 2013

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE Here is a selection of 2 to 3 minute video interviews at this year’s Oracle OpenWorld: 1. George Somogyi, Solutions Architect, New Edge Group, talks about the importance of having their integrated Oracle Hyperion Platform consisting of Oracle Hyperion Financial Management, Oracle Hyperion Financial Data Quality Management, Oracle E-Business Suite R12 and Oracle Business Intelligence Extended Edition plus their use of Oracle Managed Cloud Services. Speaker: George Somogyi @ http://youtu.be/kWn0dQxCUy8 2. Gregg Thompson, Director of Financial Systems for ADT, talks about using Oracle Data Relationship Management prior to implementing an Enterprise Performance Management solution. Gregg confirmed that there are big benefits to bringing the full Oracle Hyperion Financial Close suite online with Oracle DRM as the metadata source. Reduced maintenance time and use of external consultants translates into significant time and cost savings and faster implementation times. Speaker: Gregg Thompson @ http://youtu.be/XnFrR9Uk4xk 3. Jeff Spangler, Director Financial Planning and Analysis for Speedy Cash Holdings Corp, talked to us about the benefits achieved through implementing Oracle Hyperion Planning and financial reporting solutions. He also describes how the use of Data Relationship Management will keep the process running smoothly now and in the future. Speaker: Jeff Spangler @ http://youtu.be/kkkuMkgJ22U 4. Marc Seewald, Senior Director of Product Management for Oracle Hyperion Tax Provision at Oracle, talks about Oracle Hyperion Tax Provision, how it is an integral part of the financial close process and that it provides better internal controls and automation of this task. Marc talks about Oracle Partners and customers alike who are seeing great value. Speaker: Marc Seewald @ http://youtu.be/lM_nfvACGuA 5. Matt Bradley, SVP of Product Development for Enterprise Performance Management (EPM) Applications at Oracle, talked to us about different deployment options for Oracle EPM. Cloud services (SaaS), managed services, on-premise, off-premise all have their merits, and organizations need flexibility to easily move between them as their companies evolve. Speaker: Matt Bradley @ http://youtu.be/ATO7Z9dbE-o 6. Neil Sellers, Partner, Qubix International talks about their experience with previewing Oracle’s new Planning and Budgeting Cloud Service. He describes the benefits of the step-by-step task lists, the speed of getting the application up and running, and the huge benefits of not having to manage the software and hardware side of the planning process. Speaker: Neil Sellers @ http://youtu.be/xmosO28e4_I 7. Praveen Pasupuleti, Senior Business Intelligence Development Manager of Citrix Systems Inc., talks about their Oracle Hyperion Planning upgrade and the huge performance improvement now experienced in forecasting. He also talked about the benefits of Oracle Hyperion Workforce Planning achieved by Citrix. Speaker: Praveen Pasupuleti @ http://youtu.be/d1e_4hLqw8c 8. CheckPoint Consulting, talked to us about how Enterprise Performance Management should be viewed as an entire solution, rather than as a bunch of applications in silos, to provide significant benefits; and how Data Relationship Management can tie it all together effectively. Speaker: Ron Dimon @ http://youtu.be/sRwbdbbXvUE 9. Sonal Kulkarni, Enterprise Performance Management Leader, Cummins Inc., talks about their use of Oracle Hyperion Financial Close Management (Account Reconciliation Manager), Oracle Hyperion Financial Management and Oracle Hyperion Financial Data Quality Management and how this is providing efficiency, visibility and compliance benefits. Speaker: Sonal Kulkarni @ http://youtu.be/OEgup5dKyVc 10. Todd Renard, Manager Financial Planning and Business Analytics for B/E Aerospace Inc., talks about the huge benefits that B/E Aerospace is experiencing from Oracle Financial Close Suite. He was extremely excited about Oracle Hyperion Financial Data Quality Management and how this helps them integrate a new business in as little as three weeks. Speaker: Todd Renard @ http://youtu.be/nIfqK46uVI8 11. Peter Smolianski, Chief Technology Officer for the District of Columbia Courts, talked to us about how D.C. Courts is using Oracle Scorecard and Strategy Management to push their 5 year plan forward, to report results to their constituents, and take accountability for process changes to become more efficient. Speaker: Peter Smolianski @ http://www.youtube.com/watch?v=T-DtB5pl-uk 12. Rich Wilkie, Senior Director of Product Management for Financial Close Suite at Oracle, talked to us about Oracle Financial Management Analytics. He told us how the prebuilt dashboards on top of Oracle Hyperion Financial Close Suite make it easy for everyone to see the numbers and understand where they are in the close process, and if there is an issue, they can see where it is. Executives are excited to get this information on mobile devices too. Speaker: Rich Wilkie @ http://www.youtube.com/watch?v=4UHuHgx74Yg 13. Dinesh Balebail, Senior Director of Software Development for Oracle Hyperion Profitability and Cost Management, talked to us about the power and speed of Oracle Hyperion Profitability and Cost Management and how it is being used to do deep costing for Telecoms, Hospitals, Banks and other high transaction volume organizations effectively. Speaker: Dinesh Balebail @ http://youtu.be/ivx5AZCXAfs /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman"; mso-ansi-language:EN-US; mso-fareast-language:EN-US;}

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  • Deep in the Heart of Texas

    - by Applications User Experience
    Author: Erika Webb, Manager, Fusion Applications UX User Assistance When I was first working in the usability field, the only way I could consider conducting a usability study was to bring a potential user to a lab environment where I could show them whatever I was interested in learning more about and ask them questions. While I hate to reveal just how long I have been working in this field, let's just say that pads of paper and a stopwatch were key tools for any test I conducted. Over the years, I have worked in simple labs with basic video taping equipment and not much else, and I have worked in corporate environments with sophisticated usability labs and state-of-the-art equipment. Years ago, we conducted all usability studies at the location of the user. If we wanted to see if there were any differences between users in New York, Chicago, and Los Angeles, we went to those places to run the test. A lab environment is very useful for many test situations. However, there has always been a debate in the usability field about whether bringing someone into a lab environment, however friendly we make it, somehow intrinsically changes the behavior of the user as compared to having them work in their own environment, at their own desk, and on their own computer. We developed systems to create a portable usability lab, so that we could go to the users that we needed to test.  Do lab environments change user behavior patterns? Then 9/11 hit. You may not remember, but no planes flew for weeks afterwards. Companies all over the world couldn't fly-in employees for meetings. Suddenly, traveling to the location of the users had an additional difficulty. The company I was working for at the time had usability specialists stuck in New York for days before they could finally rent a car and drive home to Colorado. This changed the world pretty suddenly, and technology jumped on the change. Companies offering Internet meeting tools were strugglinguntil no one could travel. The Internet boomed with collaboration tools that enabled people to work together wherever they happened to be. This change in technology has made a huge difference in my world. We use collaborative tools to bring our product concepts and ideas to the user across the Internet. As a global company, we benefit from having users from all over the world inform our designs. We now run usability studies with users all over the world in a single day, a feat we couldn't have accomplished 10 years ago by plane! Other technology companies have started to do more of this type of usability testing, since the tools have improved so dramatically. Plus, in our busy world, it's not always easy to find users who can take the time away from their jobs to come to our labs. reaching users where it is convenient for them greatly improves the odds that people do participate. I manage a team of usability specialists who live in India and California, whlie I live in Colorado. We have wonderful labs that we bring users into to show them our products. But very often, we run our studies remotely. We used to take the lab to the users now we use the labs, but we let the users stay where they are. We gain users who might not have been able to leave work to come to our labs, and they get to use the system they are familiar with. And we gain users nearly anywhere that we can set up an Internet connection, as long as the users have a phone, a broadband connection, and a compatible Web browser (with no pop-up blockers). After we recruit participants in a traditional manner, we send them an invitation to participate through the use of a telephone conference call and Web conferencing tool. At Oracle, we use Oracle Web Conference part of Oracle Collaboration Suite, which enables us to give the user control of the mouse, while we present a prototype or wireframe pictures. We can record the sessions over the Web and phone conference. We send the users instructions, plus tips to ensure that we won't have problems sharing screens. In some cases, when time is tight, we even run a five-minute "test session" with users a day in advance to be sure that we can connect. Prior to the test, we send users a participant script that contains information about the study, including any questionnaires. This is exactly the same script we give to participants who come to the labs. We ask users to print this before the beginning of the session. We generally run these studies by having a usability engineer in our usability labs, so that we can record the session as though the user were in the lab with us. Roughly 80% of our application software usability testing at Oracle is performed using remote methods. The probability of getting a   remote test participant decreases the higher up the person is in the target organization. We have a methodology checklist available to help our usability engineers work through the remote processes.

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