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  • Integrating WIF with WCF Data Services

    - by cibrax
    A time ago I discussed how a custom REST Starter kit interceptor could be used to parse a SAML token in the Http Authorization header and wrap that into a ClaimsPrincipal that the WCF services could use. The thing is that code was initially created for Geneva framework, so it got deprecated quickly. I recently needed that piece of code for one of projects where I am currently working on so I decided to update it for WIF. As this interceptor can be injected in any host for WCF REST services, also represents an excellent solution for integrating claim-based security into WCF Data Services (previously known as ADO.NET Data Services). The interceptor basically expects a SAML token in the Authorization header. If a token is found, it is parsed and a new ClaimsPrincipal is initialized and injected in the WCF authorization context. public class SamlAuthenticationInterceptor : RequestInterceptor {   SecurityTokenHandlerCollection handlers;   public SamlAuthenticationInterceptor()     : base(false)   {     this.handlers = FederatedAuthentication.ServiceConfiguration.SecurityTokenHandlers;   }   public override void ProcessRequest(ref RequestContext requestContext)   {     SecurityToken token = ExtractCredentials(requestContext.RequestMessage);     if (token != null)     {       ClaimsIdentityCollection claims = handlers.ValidateToken(token);       var principal = new ClaimsPrincipal(claims);       InitializeSecurityContext(requestContext.RequestMessage, principal);     }     else     {       DenyAccess(ref requestContext);     }   }   private void DenyAccess(ref RequestContext requestContext)   {     Message reply = Message.CreateMessage(MessageVersion.None, null);     HttpResponseMessageProperty responseProperty = new HttpResponseMessageProperty() { StatusCode = HttpStatusCode.Unauthorized };     responseProperty.Headers.Add("WWW-Authenticate",           String.Format("Basic realm=\"{0}\"", ""));     reply.Properties[HttpResponseMessageProperty.Name] = responseProperty;     requestContext.Reply(reply);     requestContext = null;   }   private SecurityToken ExtractCredentials(Message requestMessage)   {     HttpRequestMessageProperty request = (HttpRequestMessageProperty)  requestMessage.Properties[HttpRequestMessageProperty.Name];     string authHeader = request.Headers["Authorization"];     if (authHeader != null && authHeader.Contains("<saml"))     {       XmlTextReader xmlReader = new XmlTextReader(new StringReader(authHeader));       var col = SecurityTokenHandlerCollection.CreateDefaultSecurityTokenHandlerCollection();       SecurityToken token = col.ReadToken(xmlReader);                                        return token;     }     return null;   }   private void InitializeSecurityContext(Message request, IPrincipal principal)   {     List<IAuthorizationPolicy> policies = new List<IAuthorizationPolicy>();     policies.Add(new PrincipalAuthorizationPolicy(principal));     ServiceSecurityContext securityContext = new ServiceSecurityContext(policies.AsReadOnly());     if (request.Properties.Security != null)     {       request.Properties.Security.ServiceSecurityContext = securityContext;     }     else     {       request.Properties.Security = new SecurityMessageProperty() { ServiceSecurityContext = securityContext };      }    }    class PrincipalAuthorizationPolicy : IAuthorizationPolicy    {      string id = Guid.NewGuid().ToString();      IPrincipal user;      public PrincipalAuthorizationPolicy(IPrincipal user)      {        this.user = user;      }      public ClaimSet Issuer      {        get { return ClaimSet.System; }      }      public string Id      {        get { return this.id; }      }      public bool Evaluate(EvaluationContext evaluationContext, ref object state)      {        evaluationContext.AddClaimSet(this, new DefaultClaimSet(System.IdentityModel.Claims.Claim.CreateNameClaim(user.Identity.Name)));        evaluationContext.Properties["Identities"] = new List<IIdentity>(new IIdentity[] { user.Identity });        evaluationContext.Properties["Principal"] = user;        return true;      }    } A WCF Data Service, as any other WCF Service, contains a service host where this interceptor can be injected. The following code illustrates how that can be done in the “svc” file. <%@ ServiceHost Language="C#" Debug="true" Service="ContactsDataService"                 Factory="AppServiceHostFactory" %> using System; using System.ServiceModel; using System.ServiceModel.Activation; using Microsoft.ServiceModel.Web; class AppServiceHostFactory : ServiceHostFactory {    protected override ServiceHost CreateServiceHost(Type serviceType, Uri[] baseAddresses)   {     WebServiceHost2 result = new WebServiceHost2(serviceType, true, baseAddresses);     result.Interceptors.Add(new SamlAuthenticationInterceptor());                 return result;   } } WCF Data Services includes an specific WCF host of out the box (DataServiceHost). However, the service is not affected at all if you replace it with a custom one as I am doing in the code above (WebServiceHost2 is part of the REST Starter kit). Finally, the client application needs to pass the SAML token somehow to the data service. In case you are using any Http client library for consuming the data service, that’s easy to do, you only need to include the SAML token as part of the “Authorization” header. If you are using the auto-generated data service proxy, a little piece of code is needed to inject a SAML token into the DataServiceContext instance. That class provides an event “SendingRequest” that any client application can leverage to include custom code that modified the Http request before it is sent to the service. So, you can easily create an extension method for the DataServiceContext that negotiates the SAML token with an existing STS, and adds that token as part of the “Authorization” header. public static class DataServiceContextExtensions {        public static void ConfigureFederatedCredentials(this DataServiceContext context, string baseStsAddress, string realm)   {     string address = string.Format(STSAddressFormat, baseStsAddress, realm);                  string token = NegotiateSecurityToken(address);     context.SendingRequest += (source, args) =>     {       args.RequestHeaders.Add("Authorization", token);     };   } private string NegotiateSecurityToken(string address) { } } I left the NegociateSecurityToken method empty for this extension as it depends pretty much on how you are negotiating tokens from an existing STS. In case you want to end-to-end REST solution that involves an Http endpoint for the STS, you should definitely take a look at the Thinktecture starter STS project in codeplex.

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  • How to disable authentication schemes for WCF Data Services

    - by Schneider
    When I deployed my WCF Data Services to production hosting I started to get the following error (or similar depending on which auth schemes are active): IIS specified authentication schemes 'Basic, Anonymous', but the binding only supports specification of exactly one authentication scheme. Valid authentication schemes are Digest, Negotiate, NTLM, Basic, or Anonymous. Change the IIS settings so that only a single authentication scheme is used. Apparently WCF Data Services (WCF in general?) cannot handle having more than once authentication scheme active. OK so I am aware that I can disable all-but-one authentication scheme on the web application via IIS control panel .... via a support request!! Is there a way to specify a single authentication scheme on a per-service level in the web.config? I thought this might be as straight forward as making a change to <system.serviceModel> but... it turns out that WCF Data Services do not configure themselves in the web config. If you look at the DataService<> class it does not implement a [ServiceContract] hence you cannot refer to it in the <service><endpoint>...which I presume would be needed for changing its configuration via XML. P.S. Our host is using II6, but both solutions for IIS6 & IIS7 appreciated.

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  • Correctly assigning value to a Core Data attribute with an integer data-type

    - by Gordon Fontenot
    I'm missing something here, and feeling like an idiot about it. I'm using a UIPickerView in my app, and I need to assign the row number to a 32-bit integer attribute for a Core Data object. To do this, I am using this method: -(void)pickerView:(UIPickerView *)pickerView didSelectRow:(NSInteger)row inComponent:(NSInteger)component { object.integerValue = row; } This is giving me a warning: warning: passing argument 1 of 'setIntegerValue:' makes pointer from integer without a cast What am I mixing up here? --Edit 1-- Ok, so I can get rid of the warning by changing the method to do the following: NSNumber *number = [NSNumber numberWithInteger:row]; object.integerValue = rating; However, I still get a value of 0 for object.integerValue if I use NSLog to print it out. object.integerValue has a max value of 5, so I print out number instead, and then I'm getting a number above 62,000,000. Which doesn't seem right to me, since there are 5 rows. If I NSLog the row variable, I get a number between 0 and 5. So why do I end up with a completely different number after casting the number to NSNumber? --Edit 2-- Ok, so I'm realizing that there is some fundamental idea that I don't understand. I now understand that the 60 million + number can be cast back to the correct 0-5 number by using integerValue. So, it seems my question is how can I save an integer between 0-5 to the attribute if the NSNumber that is returned is over 60 million? Do I need to be using a different data type?

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  • Doubts About Core Data NSManagedObject Deep Copy

    - by Jigzat
    Hello everyone, I have a situation where I must copy one NSManagedObject from the main context into an editing context. It sounds unnecessary to most people as I have seen in similar situations described in Stackoverflow but I looks like I need it. In my app there are many views in a tab bar and every view handles different information that is related to the other views. I think I need multiple MOCs since the user may jump from tab to tab and leave unsaved changes in some tab but maybe it saves data in some other tab/view so if that happens the changes in the rest of the views are saved without user consent and in the worst case scenario makes the app crash. For adding new information I got away by using an adding MOC and then merging changes in both MOCs but for editing is not that easy. I saw a similar situation here in Stackoverflow but the app crashes since my data model doesn't seem to use NSMutableSet for the relationships (I don't think I have a many-to-many relationship, just one-to-many) I think it can be modified so I can retrieve the relationships as if they were attributes for (NSString *attr in relationships) { [cloned setValue:[source valueForKey:attr] forKey:attr]; } but I don't know how to merge the changes of the cloned and original objects. I think I could just delete the object from the main context, then merge both contexts and save changes in the main context but I don't know if is the right way to do it. I'm also concerned about database integrity since I'm not sure that the inverse relationships will keep the same reference to the cloned object as if it were the original one. Can some one please enlighten me about this?

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  • Binding Data to a TextBlock using Domain Data Source

    - by TFisher
    I have a map with hotspots for each state (done in Expression Blend). I capture each MouseEnter of the state (1 thru 50). I pass that into my Domain Data Source: Dim activebox As Path = TryCast(sender, Path) activebox.Fill = mouseOverColor Dim StateID As Integer = CInt(Right(activebox.Name, 2)) Dim _StateContext As New StateContext myDataGrid.ItemsSource = _StateContext.States _StateContext.Load(_StateContext.GetStateByStateIDQuery(StateID.Text)) The above works fine for a datagrid, listbox and even a dataform. But I created a popup with a stackpanel that has textblocks. popupStatesBox.DataContext = ?????????????? popupStatesBox.IsOpen = True 'popup does open but has no data -- popupStatesBox.xaml <Popup x:Name="popupStatsBox" Margin="8,35,0,8" DataContext="{Binding}" IsOpen="false" Width="268" HorizontalAlignment="Left"> <StackPanel x:Name="Layout" Background="Black"> <TextBlock x:Name="tbState" Text="{Binding StateName /> <TextBlock x:Name="tbAbbrev" Text="{Binding Abbreviation}" /> </StackPanel> </Popup> How do I get the textblocks to display the values from the _StateContext. StackPanel has DataContext but no ItemsSource. What am I missing?

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  • Design suggestion for expression tree evaluation with time-series data

    - by Lirik
    I have a (C#) genetic program that uses financial time-series data and it's currently working but I want to re-design the architecture to be more robust. My main goals are: sequentially present the time-series data to the expression trees. allow expression trees to access previous data rows when needed. to optimize performance of the data access while evaluating the expression trees. keep a common interface so various types of data can be used. Here are the possible approaches I've thought about: I can evaluate the expression tree by passing in a data row into the root node and let each child node use the same data row. I can evaluate the expression tree by passing in the data row index and letting each node get the data row from a shared DataSet (currently I'm passing the row index and going to multiple synchronized arrays to get the data). Hybrid: an immutable data set is accessible by all of the expression trees and each expression tree is evaluated by passing in a data row. The benefit of the first approach is that the data row is being passed into the expression tree and there is no further query done on the data set (which should increase performance in a multithreaded environment). The drawback is that the expression tree does not have access to the rest of the data (in case some of the functions need to do calculations using previous data rows). The benefit of the second approach is that the expression trees can access any data up to the latest data row, but unless I specify what that row is, I'll have to iterate through the rows and figure out which one is the last one. The benefit of the hybrid is that it should generally perform better and still provide access to the earlier data. It supports two basic "views" of data: the latest row and the previous rows. Do you guys know of any design patterns or do you have any tips that can help me build this type of system? Should I use a DataSet to hold and present the data, or are there more efficient ways to present rows of data while maintaining a simple interface? FYI: All of my code is written in C#.

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  • Data Warehouse: Modelling a future schedule

    - by Pat
    I'm creating a DW that will contain data on financial securities such as bonds and loans. These securities are associated with payment schedules. For example, a bond could pay quarterly, while a mortage would usually pay monthly (sometimes biweekly). The payment schedule is created when the security is traded and, in the majority of cases, will remain unchanged. However, the design would need to accomodate those cases where it does change. I'm currently attempting to model this data and I'm having difficulty coming up with a workable design. One of the most commonly queried fields is "next payment date". Users often want to know when a security will pay next. Therefore, I want to make it as easy as possible for them to get the next payment date and amount for each security. Also, users often run historical queries in which case they'd want the next payment date and amount as of a specific point in time. For example, they may want to look back at 1/31/09 and query the next payment dates (which would usually be in February 2009 for mortgages). It's also common that they want to query a security's entire payment schedule, which might consist of 360 records (30 year mortgage x 12 payments/year). Since the next payment date and amount would be changing each month or even biweekly, these fields wouldn't seem to fit into a slow-changing dimension very well. It would probably make more sense to use a fact table, but I'm unsure of how to model it. Any ideas would be greatly appreciated.

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  • How to represent a Rubik's Cube in a data structure

    - by Mel
    I am just curious, how will you guys create a data structure for a rubik's cube with X number of sides. Things to consider: - the cube can be of any size - it is a rubik's cube! so layers can be rotated (in all three axes) and a plus question: using the data structure, how can we know if a certain cube in a certain state is solvable? I have been struggling with this question my self and haven't quite found the answer yet.

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  • SQL SERVER – What is MDS? – Master Data Services in Microsoft SQL Server 2008 R2

    - by pinaldave
    What is MDS? Master Data Services helps enterprises standardize the data people rely on to make critical business decisions. With Master Data Services, IT organizations can centrally manage critical data assets company wide and across diverse systems, enable more people to securely manage master data directly, and ensure the integrity of information over time. (Source: Microsoft) Today I will be talking about the same subject at Microsoft TechEd India. If you want to learn about how to standardize your data and apply the business rules to validate data you must attend my session. MDS is very interesting concept, I will cover super short but very interesting 10 quick slides about this subject. I will make sure in very first 20 mins, you will understand following topics Introduction to Master Data Management What is Master Data and Challenges MDM Challenges and Advantage Microsoft Master Data Services Benefits and Key Features Uses of MDS Capabilities Key Features of MDS This slides decks will be followed by around 30 mins demo which will have story of entity, hierarchies, versions, security, consolidation and collection. I will be tell this story keeping business rules in center. We take one business rule which will be simple validation rule and will make it much more complex and yet very useful to product. I will also demonstrate few real life scenario where I will be talking about MDS and its usage. Do not miss this session. At the end of session there will be book awarded to best participant. My session details: Session: Master Data Services in Microsoft SQL Server 2008 R2 Date: April 12, 2010  Time: 2:30pm-3:30pm SQL Server Master Data Services will ship with SQL Server 2008 R2 and will improve Microsoft’s platform appeal. This session provides an in depth demonstration of MDS features and highlights important usage scenarios. Master Data Services enables consistent decision making by allowing you to create, manage and propagate changes from single master view of your business entities. Also with MDS – Master Data-hub which is the vital component helps ensure reporting consistency across systems and deliver faster more accurate results across the enterprise. We will talk about establishing the basis for a centralized approach to defining, deploying, and managing master data in the enterprise. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Business Intelligence, Data Warehousing, MVP, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Author Visit, T SQL, Technology Tagged: TechEd, TechEdIn

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  • SQLAuthority News – SQL Server Technical Article – The Data Loading Performance Guide

    - by pinaldave
    The white paper describes load strategies for achieving high-speed data modifications of a Microsoft SQL Server database. “Bulk Load Methods” and “Other Minimally Logged and Metadata Operations” provide an overview of two key and interrelated concepts for high-speed data loading: bulk loading and metadata operations. After this background knowledge, white paper describe how these methods can be [...]

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  • Data caching in ASP.Net applications

    - by nikolaosk
    In this post I will continue my series of posts on caching. You can read my other post in Output caching here .You can read on how to cache a page depending on the user's browser language. Output caching has its place as a caching mechanism. But right now I will focus on data caching .The advantages of data caching are well known but I will highlight the main points. We have improvements in response times We have reduced database round trips We have different levels of caching and it is up to us...(read more)

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  • SQL Developer Data Modeler: On Notes, Comments, and Comments in RDBMS

    - by thatjeffsmith
    Ah the beautiful data model. They say a picture is worth a 1,000 words. And then we have our diagrams, how many words are they worth? Our friends from the Human Relations sample schema So our models describe how the data ‘works’ – whether that be at a logical-business level, or a technical-physical level. Developers like to say that their code is self-documenting. These would be very lazy or very bad (or both) developers. Models are the same way, you should document your models with comments and notes! I have 3 basic options: Comments Comments in RDBMS Notes So what’s the difference? Comments You’re describing the entity/table or attribute/column. This information will NOT be published in the database. It will only be available to the model, and hence, folks with access to the model. Table Comments (in the design only!) Comments in RDBMS You’re doing the same thing as above, but your words will be stored IN the data dictionary of the database. Oracle allows you to store comments on the table and column definitions. So your awesome documentation is going to be viewable to anyone with access to the database. RDBMS is an acronym for Relational Database Management System – of which Oracle is one of the first commercial examples If the DDL is produced and ran against a database, these comments WILL be stored in the data dictionary. Notes A place for you to add notes, maybe from a design meeting. Or maybe you’re using this as a to-do or requirements list. Basically it’s for anything that doesn’t literally describe the object at hand – that’s what the comments are for. I totally made these up. Now these are free text fields and you can put whatever you want here. Just make sure you put stuff here that’s worth reading. And it will live on…forever.

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  • Truly understand the threshold for document set in document library in SharePoint

    - by ybbest
    Recently, I am working on an issue with threshold. The problem is that when the user navigates to a view of the document library, it displays the error message “list view threshold is exceeded”. However, in the view, it has no data. The list view threshold limit is 5000 by default for the non-admin user. This limit is not the number of items returned by your query; it is the total number of items the database needs to read to calculate the returned result set. So although the view does not return any result but to calculate the result (no data to show), it needs to access more than 5000 items in the database. To fix the issue, you need to create an index for the column that you use in the filter for the view. Let’s look at the problem in details. You can download a solution to replicate this issue here. 1. Go to Central Admin ==> Web Application Management ==>General Settings==> Click on Resource Throttling 2. Change the list view threshold in web application from 5000 to 2000 so that I can show the problem without loading more than 5000 items into the list. FROM TO 3. Go to the page that displays the approved view of the Loan application document set. It displays the message as shown below although I do not have any data returned for this view. 4. To get around this, you need to create an index column. Go to list settings and click on the Index columns. 5. Click on the “Create a new index” link. 6. Select the LoanStatus field as I use this filed as the filter to create the view. 7. After the index is created now I can access the approved view, as you can see it does not return any data. Notes: List View Threshold: Specify the maximum number of items that a database operation can involve at one time. Operations that exceed this limit are prohibited. References: SharePoint lists V: Techniques for managing large lists Manage large SharePoint lists for better performance http://blogs.technet.com/b/speschka/archive/2009/10/27/working-with-large-lists-in-sharepoint-2010-list-throttling.aspx

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  • Big DataData Mining with Hive – What is Hive? – What is HiveQL (HQL)? – Day 15 of 21

    - by Pinal Dave
    In yesterday’s blog post we learned the importance of the operational database in Big Data Story. In this article we will understand what is Hive and HQL in Big Data Story. Yahoo started working on PIG (we will understand that in the next blog post) for their application deployment on Hadoop. The goal of Yahoo to manage their unstructured data. Similarly Facebook started deploying their warehouse solutions on Hadoop which has resulted in HIVE. The reason for going with HIVE is because the traditional warehousing solutions are getting very expensive. What is HIVE? Hive is a datawarehouseing infrastructure for Hadoop. The primary responsibility is to provide data summarization, query and analysis. It  supports analysis of large datasets stored in Hadoop’s HDFS as well as on the Amazon S3 filesystem. The best part of HIVE is that it supports SQL-Like access to structured data which is known as HiveQL (or HQL) as well as big data analysis with the help of MapReduce. Hive is not built to get a quick response to queries but it it is built for data mining applications. Data mining applications can take from several minutes to several hours to analysis the data and HIVE is primarily used there. HIVE Organization The data are organized in three different formats in HIVE. Tables: They are very similar to RDBMS tables and contains rows and tables. Hive is just layered over the Hadoop File System (HDFS), hence tables are directly mapped to directories of the filesystems. It also supports tables stored in other native file systems. Partitions: Hive tables can have more than one partition. They are mapped to subdirectories and file systems as well. Buckets: In Hive data may be divided into buckets. Buckets are stored as files in partition in the underlying file system. Hive also has metastore which stores all the metadata. It is a relational database containing various information related to Hive Schema (column types, owners, key-value data, statistics etc.). We can use MySQL database over here. What is HiveSQL (HQL)? Hive query language provides the basic SQL like operations. Here are few of the tasks which HQL can do easily. Create and manage tables and partitions Support various Relational, Arithmetic and Logical Operators Evaluate functions Download the contents of a table to a local directory or result of queries to HDFS directory Here is the example of the HQL Query: SELECT upper(name), salesprice FROM sales; SELECT category, count(1) FROM products GROUP BY category; When you look at the above query, you can see they are very similar to SQL like queries. Tomorrow In tomorrow’s blog post we will discuss about very important components of the Big Data Ecosystem – Pig. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Data Masking for Oracle E-Business Suite

    - by Troy Kitch
    E-Business Suite customers can now use Oracle Data Masking to obscure sensitive information in non-production environments. Many organizations are inadvertently exposed when copying sensitive or regulated production data into non-production database environments for development, quality assurance or outsourcing purposes. Due to weak security controls and unmonitored access, these non-production environments have increasingly become the target of cyber criminals. Learn more about the announcement here.

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  • Extracting Data from a Source System to History Tables

    - by Derek D.
    This is a topic I find very little information written about, however it is very important that the method for extracting data be done in a way that does not hinder performance of the source system.  In this example, the goal is to extract data from a source system, into another database (or server) all [...]

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  • Importing Excel data into SSIS 2008 using Data Conversion Transformation

    Despite its benefits, SQL Server Integration Services Import Export Wizard has a number of limitations, resulting in part from a new set of rules that eliminate implicit data type conversion mechanisms present in Data Transformation Services. This article discusses a method that addresses such limitations, focusing in particular on importing the content of Excel spreadsheets into SQL Server.

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  • Design patterns to avoiding breaking the SRP while performing heavy data logging

    - by Kazark
    A class that performs both computations and data logging seems to have at least two responsibilities. Given a system for which the specifications require heavy data logging, what kind of design patterns or architectural patterns can be used to avoid bloating all the classes with logging calls every time they compute something? The decorator pattern be used (e.g. Interpolator decorated to LoggingInterpolator), but it seems that would result in a situation hardly more desirable in which almost every major class would need to be decorated with logging.

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  • Ma este Oracle Data Mining újdonságok webcast!

    - by Fekete Zoltán
    2010. május 12-én szerdán 18 órakor a böngészonkkel kapcsolódva a következo roppant érdekes eloadást hallgathatjuk meg az Oracle BIWA keretében: BIWA SIG TechCast Series - May 12 - Data Mining Made Easy, az eloadó Charlie Berger, az Oracle adatbányászati vezetoje. Könnyen elvégezheto adatbányászat! Az Oracle Data Miner 11g Release 2 új "Work flow" grafikus felületének bevezetése. Csatlakozni az Oracle BIWA-hoz a ezen a linken ingyenesen lehet. Itt találhatjuk meg, hogyan lehet meghallgatni ezt a konferenciát: www.oraclebiwa.org

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  • Google doesn't always show rich snippets when the site uses structured data [duplicate]

    - by Sam Se
    This question is an exact duplicate of: Google Structured Data [on hold] 1 answer I'm so tired of the Google structured data recipe. After some days, it loses the image and the extra information. Then I test it again, and it shows again. Some other days in the future it might go away even if it is still showing in test tool. What i can do? I tried with RDFa and schema.org microdata.

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  • Big data: An evening in the life of an actual buyer

    - by Jean-Pierre Dijcks
    Here I am, and this is an actual story of one of my evenings, trying to spend money with a company and ultimately failing. I just gave up and bought a service from another vendor, not the incumbent. Here is that story and how I think big data could actually fix this (and potentially prevent some of this from happening). In the end this story should illustrate how big data can benefit me (get me what I want without causing grief) and the company I am trying to buy something from. Note: Lots of details left out, I have no intention of being the annoyed blogger moaning about a specific company. What did I want to get? We watch TV, we have internet and we do have a land line. The land line is from a different vendor then the TV and the internet. I have decided that this makes no sense and I was going to get a bundle (no need to infer who this is, I just picked the generic bundle word as this is what I want to get) of all three services as this seems to save me money. I also want to not talk to people, I just want to click on a website when I feel like it and get it all sorted. I do think that is reality. I want to just do my shopping at 9.30pm while watching silly reruns on TV. Problem 1 - Bad links So, I'm an existing customer of the company I want to buy my bundle from. I go to the website, I click on offers. Turns out they are offers for new customers. After grumbling about how good they are, I click on offers for existing customers. Bummer, it goes to offers for new customers, so I click again on the link for offers for existing customers. No cigar... it just does not work. Big data solutions: 1) Do not show an existing customer the offers for new customers unless they are the same => This is only partially doable without login, but if a customer logs in the application should always know that this is an existing customer. But in general, imagine I do this from my home going through the internet service of this vendor to their domain... an instant filter should move me into the "existing customer route". 2) Flag dead or incorrect links => I've clicked the link for "existing customer offers" at least 3 times in under 5 seconds... Identifying patterns like this is easy in Hadoop and can very quickly make a list of potentially incorrect links. No need for realtime fixing, just the fact that this link can be pro-actively fixed across my entire web domain is a good thing. Preventative maintenance! Problem 2 - Purchase cannot be completed Apart from the fact that the browsing pattern to actually get to what I want is poorly designed, my purchase never gets past a specific point. In other words, I put something into my shopping cart and when I want to move on the application either crashes (with me going to an error page) or hangs or goes into something like chat. So I try again, and again and again. I think I tried this entire path (while being logged in!!) at least 10 times over the course of 20 minutes. I also clicked on the feedback button and, frustrated as I was, tried to explain this did not work... Big Data Solutions: 1) This web site does shopping cart analysis. I got an email next day stating I have things in my shopping cart, just click here to complete my purchase. After the above experience, this just added insult to my pain... 2) What should have happened, is a Hadoop job going over all logged in customers that are on the buy flow. It should flag anyone who is trying (multiple attempts from the same user to do the same thing), analyze the shopping card, the clicks to identify what the customers wants, his feedback provided (note: always own your own website feedback, never just farm this out!!) and in a short turn around time (30 minutes to 2 hours or so) email me with a link to complete my purchase. Not with a link to my shopping cart 12 hours later, but a link to actually achieve what I wanted... Why should this company go through the big data effort? I do believe this is relatively easy to do using our Oracle Event Processing and Big Data Appliance solutions combined. It is almost so simple (to my mind) that it makes no sense that this is not in place? But, now I am ranting... Why is this interesting? It is because of $$$$. After trying really hard, I mean I did this all in the evening, and again in the morning before going to work. I kept on failing, But I really wanted this to work... so an email that said, sorry, we noticed you tried to get a bundle (the log knows what I wanted, where I failed, so easy to generate), here is the link to click and complete your purchase. And here is 2 movies on us as an apology would have kept me as a customer, and got the additional $$$$ per month for the next couple of years. It would also lead to upsell on my phone package etc. Instead, I went to a completely different company, bought service from them. Lost money for company A, negative sentiment for company A and me telling this story at the water cooler so I'm influencing more people to think negatively about company A. All in all, a loss of easy money, a ding in sentiment and image where a relatively simple solution exists and can be in place on the software I describe routinely in this blog... For those who are coming to Openworld and maybe see value in solving the above, or are thinking of how to solve this, come visit us in Moscone North - Oracle Red Lounge or in the Engineered Systems Showcase.

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  • Classic vs universal Google analytics and loss of historical data

    - by iss42
    I'm keen to use some of the new features in Google Universal Analytics. I have an old site though that I don't want to lose the historical data for. The comparisons with historical data are interesting for example. However Google doesn't appear to allow you to change a property from the classic code to the new code. Am I missing something? I'm surprised this isn't a bigger issue for many other users.

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  • Classic vs universal and loss of historical data

    - by iss42
    I'm keen to use some of the new features in Google Universal Analytics. I have an old site though that I don't want to lose the historical data for. The comparisons with historical data are interesting for example. However Google doesn't appear to allow you to change a property from the classic code to the new code. Am I missing something? I'm surprised this isn't a bigger issue for many other users.

    Read the article

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