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• Why does my Windows XP machine not connect to the wireless network?

  - by Amitabh

  I have a Dell machine with Windows XP. For the past two days it's not been connecting to the wireless network. I have another machine with Windows 7 and it connects with the same wireless access point. This started happening yesterday when I found a Virus (spy-agent.bw.gen!mem) on my machine which I think I managed to remove using Avira.

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• Protecting Backups from Viruses

  - by Frank Thornton

  Currently we are using ReadyNAS RN102 by NETGEAR to hold all our images from all our machines. My question is can viruses expand from the machines and infect the NAS drive and the backups? We are using AOMEI Backupper. EDIT: Basically, I want to keep my clean backups clean. I keep Daily, Weekly, Monthly achievable backups, my worry is a virus might attempt or try to infect these backups making using them worthless.

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• Killing a process that keeps respawning

  - by terabytest

  I got infected by a virus. It looks like I removed it, but it somehow injected a few more processes (I can see them in the task manager) that respawn when I kill them (somehow). Is there a way to destroy those process to stop them from respawning, or in the case something else is respawning them, to kill that "something"?

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• Network Services disabled (not starting) on Windows XP

  - by Rickesh John

  I am currently running Windows XP Service Pack 3 on my system. But today, when I failed to connect to the internet, via a LAN cable, I realized that almost all of the vital network services had stopped functioning. Any attempts to start it through services.msc gives me the following message: Could not start the DNS Client Service on Local Computer Error 1068: The dependency service group failed to start All my software or services that are related to networking have stopped functioning, for example, Windows Firewall is turned off permanently, so is my Avast Anti-Virus' service of Real Time Shields and Web Shield. When I insert the LAN wire into my laptop, it registers itself, but this is what I get when I do a ping localhost C:>ping localhost Unable to contact IP driver, error code 2 Moveover, with ipconfig I get this : Windows IP Configuration An internal error occurred: The request is not supported. Please contact Microsoft Product Support Services for further help. Additional Information: Unable to query host name On some further poking around, I saw that none of the "NETWORK SERVICE" process in task manager, except svchost.exe were running. Also, when I first opened the task manager, I saw some 20 processes running with username column empty for most of them. With some search in Google, I found out that these services were important, DHCP DNS Net logon Network connection Network location Awareness TCP/IP Net BIOS Helper none of them, except Network Connections are working, they do not start. The event viewer of my system shows a bunch of 7000 and 7001 event errors. I have tried re installing the network driver, booting in safe mode with networking and tried to enable those services mentioned above. I had disabled System Restore some time back, so I have no restore points for my system. I tried a lot of things from Google searches but none of them worked. Also, with such a long list of issue, I am a little confused as to what should I search on the internet. :( One more thing I would like to mention, previous morning, my anti-virus Avast detected a RootKit buried deep in my system folders. It was removed, but maybe this was a problem caused by the root kit. I did run a boot-time scan but no viruses were found. Please please please advice. Is formatting and re-installation of Windows my only option?

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• Can't log into Windows XP

  - by lamcro

  Immediately after choosing an account, and starting to log in, it shows the logging out message and goes back to the account selection display. This even happened in safe mode with the administrator's account. So I can't log in. I'll be using a Linux Live CD to extract the laptop's data. Could this be a virus or a hard disk problem? And what should I do?

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• How to remove SelectionLinks extension from Chrome on Windows?

  - by Faustas

  It's not possible to remove it using the standard extension disablement/removal features in Chrome - the checkbox is disabled. I also found that the extension gets installed under C:\Users\\AppData\Local\Google\Chrome\User Data\Default\Extensions\ - tried to delete it there, but it's still active. In fact, I tried deleting the whole C:\Users\\AppData\Local\Google\Chrome\User Data\ directory, but the next time Chrome starts, it recreates it and the extension gets recreated. Seems like there is something running in Windows that keeps detecting that Chrome extension is not there anymore and reinstates it. Any ideas how to get rid of it?

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• How to removeTrojan PB [duplicate]

  - by user266901

  This question already has an answer here: How do I get rid of malicious spyware, malware, viruses or rootkits from my PC? 15 answers How to remove trojan PB from windows 7 system? previously i had installed Norton 360 antivirus. the subscription was expired two months back. Recently i have purchased quick heal total security. while installing quick heal antivirus i get the message 'system infected by Trojan PB' Their is an option to remove Trojan PB by restarting computer. However the infection does not get removed. Please advice for removal of Trojan PB

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• Mac OS X - rmdir fails with "Operation not permitted" for a folder created by a PC on a removable dr

  - by maxint

  Hello. I have a problem (using Mac OS X 10.5.8) with the access rights of a folder that was presumably created by a virus on a disk-on-key drive when I used it with a PC. I can't remove the folder or change it's name. In Finder's Info window the Lock box is unchecked and uncheckable - if I try to check it it flips back to off. Please see the details: MaxBookAir:GARMIN'S maxint$ rmdir winamp_cache_0001/ rmdir: winamp_cache_0001/: Operation not permitted MaxBookAir:GARMIN'S maxint$ MaxBookAir:GARMIN'S maxint$ mv winamp_cache_0001 test mv: rename winamp_cache_0001 to test: Operation not permitted MaxBookAir:GARMIN'S maxint$ MaxBookAir:GARMIN'S maxint$ GetFileInfo winamp_cache_0001 directory: "/Volumes/GARMIN'S/winamp_cache_0001" attributes: avbstclinmedz created: 12/23/2009 14:34:52 modified: 02/13/2010 22:52:36 MaxBookAir:GARMIN'S maxint$ MaxBookAir:GARMIN'S maxint$ stat -x winamp_cache_0001 File: "winamp_cache_0001" Size: 32768 FileType: Directory Mode: (0777/drwxrwxrwx) Uid: ( 502/ maxint) Gid: ( 20/ staff) Device: 14,5 Inode: 7439 Links: 1 Access: Wed Dec 23 00:00:00 2009 Modify: Sat Feb 13 22:52:36 2010 Change: Sat Feb 13 22:52:36 2010 MaxBookAir:GARMIN'S maxint$ MaxBookAir:GARMIN'S maxint$ stat -r winamp_cache_0001 234881029 7439 040777 1 502 20 0 32768 1261506600 1266081756 1266081756 1261559092 131072 64 32768 winamp_cache_0001 MaxBookAir:GARMIN'S maxint$ MaxBookAir:GARMIN'S maxint$ ls -lTd winamp_cache_0001/ drwxrwxrwx 1 maxint staff 32768 Feb 13 22:52:36 2010 winamp_cache_0001/ MaxBookAir:GARMIN'S maxint$

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• What can I do to prevent my user folder from being tampered with by malicious software?

  - by Tom Wijsman

  Let's assume some things: Back-ups do run every X minutes, yet the things I save should be permanent. There's a firewall and virus scanner in place, yet there happens to be a zero day attack on me. I am using Windows. (Although feel free to append Linux / OS X parts to your answer) Here is the problem Any software can change anything inside my user folder. Tampering with the files could cost me my life, whether it's accessing / modifying or wiping them. So, what I want to ask is: Is there a permission-based way to disallow programs from accessing my files in any way by default? Extending on the previous question, can I ensure certain programs can only access certain folders? Are there other less obtrusive ways than using Comodo? Or can I make Comodo less obtrusive? For example, the solution should be proof against (DO NOT RUN): del /F /S /Q %USERPROFILE%

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• My website is infected with JS:ScriptIP-inf [Trj]

  - by Rizwan Aaqil

  I am using Network Solutions hosting. I was recently attacked with JS:Illredir-S [Trj], I asked my hosting providers to clean it and they cleaned it and updated all passwords, but now after a week my site got infected again with JS:ScriptIP-inf [Trj]. Can anyone please suggest me how to secure my website properly ? Should I change my hosting provider ? I am fed up of these viruses again and again on my websites. I can't even find this virus in my files. Please post informative answers. Thanks

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• Can Microsoft Security Essentials Signature Update Notifications be Avoided?

  - by Goto10

  I have my Windows Automatic Updates set to "Notify me but don't automatically download or install them.". However, if I install Microsoft Security Essentials, can I have the daily virus signatures downloaded and applied without being prompted each time by Windows Update? I like to have the control of installing general Windows Updates, but prefer not to have to accept the signature definitions that I expect to have applied every day (would get a bit tedious). Using XP Home SP 3. Just wanted to check this over before deciding whether or not to go for Microsoft Security Essentials.

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• How to give a Linux user permission to create backups, but not permission to delete them?

  - by ChocoDeveloper

  I want to set up automated backups that are kept safe from myself (in case a virus pwns me). The problem is the "create" and "delete" permissions are the same thing: write permission. So what can I do about it? Is it possible to decouple the create/delete permissions? Another option could be to let the user "root" make the backups. The problem is my home directory is encrypted, and I don't want to backup everything. Any ideas? For the backups I'm using Deja Dup, which is installed by default in Fedora and Ubuntu.

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• McAfee VirusScan Enterprise or avast! Free?

  - by Pieter

  I currently have McAfee VirusScan Enterprise on my computer. This was preinstalled on my PC. (My university did a bulk laptop purchase so I got a sweet deal on my laptop. McAfee was one of the extras that were included.) Apparently, it's getting bad ratings from sites such as Virus Bulletin and AV-Test. Am I better off with avast's free antivirus? Is it worth considering avast! Internet Security? I currently have a three-year license for VirusScan Enterprise. I keep my software up to date using Secunia PSI and I don't click on any suspicious links.

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• Does reformatting the drive really removes spywares and viruses

  - by user23950

  I've recently read that the data that you deleted in windows using shift+del doesn't actually get deleted it is just made to be overwritable by other data that will soon be stored in your hard drive. And just marked as deleted. And there are some articles like this: http://www.howtogeek.com/howto/15037/use-an-ubuntu-live-cd-to-securely-wipe-your-pcs-hard-drive/ that shows how to completely wipe out the hard drive of all the data. And thus the data can't be recovered even by the most advanced software for recovering deleted data. Now my question is, does spyware, virus or other harmful really are lost forever if you reformat your drive?

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• Access denied on file system for System Administrator

  - by NLV

  Hello Yesterday I got win32.Saltiy virus and did some damage before my Kaspersky suite caught it. Now I've cleaned all the viruses using Kaspersky but I believe the changes it did to the registry/policies are still there. I'm not able to have write access on the entire file system. It is showing up the access denied the error. I'm in the local system administrators group. I've tried removing and re-adding it (with a reboot). But still no luck. Any ideas on how can I fix this?

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• Recently disinfected laptop still has strange issues

  - by Robsta

  This computer was heavily infected with viruses recently. The hard drive had to be taken out and cleaned by a different machine. The hard drive is now virus free, but Windows still has some strange issues that I need some help fixing. I've re-installed Chrome, but I still have issues with it. It's the same for Firefox and any other browser. When I plug in a USB flash drive, everything is fine, except when it asks me what to do with it I get what you see in the third image. I believe this is Windows 7. Any ideas? Here are the images of some of the issues:

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• Restarted computer, now wireless and Visual Studio is broken

  - by Earlz

  I installed the new update for TortoiseSVN which requires a restart. Upon restarting a lot of things broke. I'm currently running a virus scan, but what would cause this? Among the things that no longer work is Visual Studio. It now says "Invalid License Data. A reinstall is required" and my wireless internet does not work. When I go to connect to my network it will say "Can not connect" and then when I diagnose the problem it says "The connection to accesspoint-name was cancelled" (and yes, canceled is misspelt like that) What could have caused this? My computer did not install any updates or anything like that upon restarting and it was running fine before I restarted it.

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• web browser not opening

  - by Hoss7811

  I had a virus adware on my desktop. I cleaned it using AVG. Now no browser will open, though the Internet connection is fine. When trying to open any browser I get a dialog box that says it can't find that location. This happens to all my browsers. I even downloaded firefox on my laptop and installed it on the desktop and still get the same response - Windows can't find the location. This all started when opening an email. I'm running Windows Vista

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• Is anyone familiar with this message in Kapersky Internet Security 2010?

  - by tintincutes

  Hi I just started my computer up & opened a website for my checking my mail, when I opened a Kaspersky Internet Security 2010 window popped up. C:\Documents and Settings\username\Local Settings\Application Data\Mozilla\Firefox\Profiles\rse47wp8.default\Cache\C\79\D5CC9d01 Does anyone is familiar with this? I checked the path and this path doesn't exist. I couldn't remember that I have a file of D5CC9d01 once. Can somebody please tell me if this is a virus or not? Thanks

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• Hard drive caught malware and all folders are in shortcuts

  - by Ammar

  I have an external hard drive from Seagate. I think it accidently caught a malware/virus, since all the files in there became shortcut folders. I have very important folders and now I cannot access them at all. I did not have an antivirus program; I just formatted the PC and forgot to install one. Just recently, I installed Avira and it caught the malware, but since I removed the malware via Avira, I can't access anything now. Please help me on what I need to do. I am really lost.

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• blue screen of death - softwares for find and fix on damaged drive with another operating system

  - by SilverLight

  last night i got a virus in my windows 7. after reset my computer i got blue screen of death like below : my windows 7 minidump for finding the problem i have another operating system in my computer (windows xp). is there a software for find and fix the problem in windows 7 drive? how can i see event logs of windows 7 with windows xp? edit : Last known good gonfiguration or safe mode in boot menu did n't help and still have the problem. i have nvidia graphic card on my system.but how can i fix it's driver from windows xp and i don't know it's in relationship with that bsod or not?

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• cheapstuff.com malware

  - by John Peet

  I left my computer off for a couple of weeks and since my Windows 7 updates have been installed I have managed to gather a malware virus. It tries to redirect me on almost all websites I go to. I have read many ways to solving this issue manually, but it seems difficult and I dont want to delete any important files by mistake. All the instructions I have read seem complicated and generic all leading to a company that say they can help remove it. Is it their scam?? Can anybody help by giving me any free software or a descriptive run through for beginners of how to manually remove it? cheers guys

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• Folders disappear every timeWindows XP starts up

  - by Reebz

  Whenever my Windows XP machine starts up, subfolders disappear from the first top-level folder, listed alphabetically (eg. from "C:\AA Backups"). The first time it happened I suspected user error (such as an unintentional delete or copy). But I then found it happens on every start-up, sometimes affecting huge numbers of files. Renaming the affected folder (eg to "ZZ Backups") just means that a different folder is affected the next time. Avast found no virus or malware that would seem to be responsible. The missing files are not visible to an undelete utility such as NTFSUndelete. Running "chkdsk/f" found no problems and did not fix the problem. File permissions also appear corrupted - a few files which should be accessible are missing "read" permission. What's happened to this machine?? Any ideas or reports of similar experiences would be most welcome.

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• Can't access internet with 32-bit browser(Chrome, FF, IE)! The 64-bit version of IE on Win 7 works f

  - by Sarveshwar

  I had installed Kaspersky AV 2010 two days ago. Everything was fine until I was not able to access the internet a few minutes back with the 32 bit browsers I have installed - Chrome, Firefox and the 32 bit IE. Then I see that utorrent is working fine!! So again I checked with the 64 bit IE and I could access the internet. I am currently using IE 64 bit to access superuser. Please help! I have uninstalled the KAV 2010. I thought that was the problem. Is this any virus or something? Also, whenever any browser (except IE 64), the screen freezes. Nothing except the browser works! And after the browser is closed, everything comes back to normal. Thanks!

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• how to report a malicious site (http://newss.gr) to google, microsoft and mozilla so that they will prompt

  - by Jayapal Chandran

  Hi, I completed a project an year ago. Now a few modification were needed. While i try to test there was an index.html with a malicious script which had an iframe to this site's jar file. and kaspersky anti virus blocked it. So i browsed the ftp to find the file and i deleted it. and also disabled directory listing. May be the ftp details of the site owner would have been hacked. I want to report this site to google, msn and mozilla and other antivirus programs. How to do that. any idea? I hope kaspersky would have updated it in their database but still i want to explicitly inform it about this. here is the popup kaspersky showed.

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