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  • 81% of European Shoppers Willing to Pay More for Better Customer Experience

    - by Richard Lefebvre
    Customer Experience provides strategic driver for business growth Research released today from Oracle has revealed that customer experience is now a key driver for revenue growth in Europe, and an effective channel for brand differentiation in a globalized economy where products and services are increasingly commoditized. The research report, “Why Customer Satisfaction is No Longer Good Enough,” reveals that 81% of consumers surveyed are willing to pay more for superior customer experience. With nearly half (44%) willing to pay a premium of more than 5%. Improvement of the overall customer experience (40%), providing quick access to information and making it easier for customers to ask questions (35%) were cited as key drivers for spending more with a brand. The pan-European research, carried out in June 2012 by independent research company Loudhouse, surveyed 1400 online shoppers (50% female, 50% male) who had made a complaint or enquiry to a customer service department in the last 12 months. For full research findings please go to: http://bit.ly/UwmB3j or check the Press Release

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  • Super Secret Door Top Stash Hides Your Flash Drive and Cash [DIY]

    - by Jason Fitzpatrick
    Everyone needs a bit of spy-guy fun in their lives (or at least a way to hide your Sailor Moon photo collection from everyone). This clever and extremely well hidden DIY stash puts your contraband inside a door. At Make Projects, the user-contributed project blog at Make magazine, Sean Michael Ragan shares a really stealthy way to hide stuff–stashing it inside the top of the door stop. You’ll need some power tools like a drill, files, and a countersink, as well as a cigar tube for the body of your hidden drop. When you’re done you’ll have an extremely well hidden stash in a place that next to nobody would think to look–inside the top of a door. Hit up the link for a picture-filled step-by-step guide to building your own stash. Door Top Stash [Make Projects] HTG Explains: What Are Character Encodings and How Do They Differ?How To Make Disposable Sleeves for Your In-Ear MonitorsMacs Don’t Make You Creative! So Why Do Artists Really Love Apple?

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  • Humble Indie Bundle V: Psychonauts, Superbrothers, and More at a Name Your Own Price

    - by Jason Fitzpatrick
    There’s a new Humble Indie with some fantastic DRM-free and cross-platform offerings and, most importantly, some fantastic games. Score a copy of Psychonauts for the best price in town! But seriously: if you’re looking to game on a budget this Humble Indie Bundle is an absolute gem. For a few bucks (that you can even opt to donate to charity) you can score five awesome games including Psychonauts. I enjoyed Psychonauts so much I’d happily pay the full original retail just to play it again. In addition, the full soundtracks for each game are included with your purchase. Hit up the link below for more information. Humble Indie Bundle V is available until 6PM EST, 6/14/2012. The Humble Indie Bundle V HTG Explains: Learn How Websites Are Tracking You Online Here’s How to Download Windows 8 Release Preview Right Now HTG Explains: Why Linux Doesn’t Need Defragmenting

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  • Dirt Cheap Bi-Directional Antenna Wirelessly Extends Your LAN

    - by Jason Fitzpatrick
    If you’re looking for an effective way to link remote LANs without the hassle of laying cable, this DIY bi-directional antenna is a quick (and cheap) method for bringing internet access to outbuildings and other locations. Tinker Danilo Larizza needed to share internet access between apartments that are relatively close together but not hardwired–ruling out simply sharing the access via existing LAN infrastructure. His solution combines a simple scrap wire antenna array mounted inside a plastic food bin (seen here with the cover removed to show the antenna) and some coaxial cable to link the antenna to two routers. Our favorite part about his build is that he constructed the pair to establish if the antenna setup would even work in his location and intended to buy commercial antennas if it did; his Tupperware models worked so well, however, they’re now the permanent solution. Hit up the link below for more information about the project. 2.4 Ghz Directive Biquad Antenna [via Hack A Day] How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It

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  • Use Your Google Docs Account to Monitor Web Site Uptime

    - by Jason Fitzpatrick
    If you’re looking for a free and customizable uptime monitor, you can easily tweak a Google Docs account to do the dirty work for you. Over at Digital Inspiration they share a great tutorial and bit of code for turning a Google Docs spreadsheet into a monitoring service. All you need is a Google account and a copy of their free spreadsheet to enjoy minute-by-minute monitoring with email alerts. Hit up the link below to read how to set it up and get a copy of the monitoring script. Monitor Your Web Site’s Uptime with Google Docs [Digital Inspiration] How To Be Your Own Personal Clone Army (With a Little Photoshop) How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume

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  • Business Success with BPM: Customer Experiences

    - by Ajay Khanna
    Oracle OpenWorld provides a unique opportunity to listen to Oracle Business Process Management Customers. This year we have many customers including Novartis, University of Melbourne, McAfee, Nagravision, Amadeus among others speaking at various sessions. One of such session is the customer panel hosted by Manas Deb from Oracle Product Management team. In this session, you will hear your peers discuss how they have overcome technical and organizational challenges; delivered success; and brought improved efficiency, visibility, and business agility to their companies. If you are interested in hearing more about how our customers use Oracle Business Process Management Suite, join us for the following session: Business Success with BPM: Customer Experiences Monday, Oct 1, 4:45 PM - 5:45 Moscone South - 308 Oracle Business Process Management Track covers a variety of topics, and speakers covering technology, methodology and best practices. You can see the list of Business process Management sessions here. Come back to this blog for more coverage from Oracle OpenWorld!

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  • Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

    - by Lionel Dubreuil
    The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke (yogesh.sontakke-AT-oracle-DOT-com)

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  • Oracle SOA Governance EMEA Workshop for Partners & System Integrators: Nov 5-7th | Madrid, Spain

    - by Lionel Dubreuil
    The EMEA Fusion Middleware Product Management team is delighted to announce an exciting and a much-awaited workshop on our market-leading SOA Governance offering. Oracle SOA Governance solution is Oracle Fusion Middleware's strategic approach to governing SOA. Whether just embarking on an SOA program, or expanding from project or pilot to broader deployment, the Oracle SOA Governance solution closes the loop on measuring SOA success from project inception through to realization, and providing the proof of ROI on SOA. Would your prospects and customers like to: Align their SOA Vision and Execution Improve Decision Making Effectively Manage Business and Technology Change Enable Control Foster Enterprise-wide Collaboration Reduce Development Costs Track their SOA Investments and Returns Demonstrate business value and ROI of SOA This FREE hands-on workshop is dedicated to EMEA Partners & System Integrators (SIs). It'll be delivered by Oracle HQ Product Management and will primarily focus on : SOA Governance as a Strategy and Methodology Hands-on with Oracle Enterprise Repository (OER) and Oracle Service Registry (OSR) When, how and whom to position our SOA Governance offerings Our SOA Governance Rapid Start Service Hands-on sessions for the most popular customer use cases Seats are limited, book now - you cannot afford to miss this training! If you're interested please contact Yogesh Sontakke: [email protected].

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  • Grab a Copy of Plants vs. Zombies for Free; Courtesy of the ADA

    - by Jason Fitzpatrick
    In a rather unlikely pairing, PopCap Games and the American Dental Association have teamed up to give away copies of PopCap’s smash hit game Plants vs. Zombies; grab a copy for yourself and print off some game coupons to hand out at Halloween. At StopZombieMouth.com they explain the pairing: This Halloween, the ADA and PopCap Games are redefining what a Halloween “treat” can be… by giving FUN instead of candy. We’re giving away Plants vs. Zombies™ download games as a sugar-free alternative, and you can join in the fun. Ask if your local dentist has the limited-edition, collectible Plants vs. Zombies trading cards with the code for a free Plants vs. Zombies download game. Or, download printable free-game coupons here. Now go out and give PvZ fun as a Halloween treat to kids of all ages. And thanks for helping Stop Zombie Mouth! 7 Ways To Free Up Hard Disk Space On Windows HTG Explains: How System Restore Works in Windows HTG Explains: How Antivirus Software Works

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  • Ask the Readers: How Do You Customize Your Computer?

    - by Jason Fitzpatrick
    Whether you spend your energy customizing via case mods or leave the box stock and re-skin the OS, we’re interested in hearing all about how you customize your computing experience and make the machine yours. This week we want to hear about the OS tweaks, skins, modifications, and other tweaks you’ve applied to your computer to personalize it. Whether it’s minor tweaks at work because IT has the machines locked down or massive custom-built boxes at home that show off your love for your favorite Sci-Fi show, it’s time to share your favorite tools, tricks, and tips for customizing your computing experience–even better, share some screenshots or photos in the comments below. Don’t forget to check back in on Friday for the What You Said roundup! How to Stress Test the Hard Drives in Your PC or Server How To Customize Your Android Lock Screen with WidgetLocker The Best Free Portable Apps for Your Flash Drive Toolkit

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  • Oracle Open World - 30. September - 4. October 2012, San Francisco, USA

    - by Richard Lefebvre
    Organization for Oracle OpenWorld  (30. September - 4. October 2012, San Francisco, USA) has started. Watch out for further information to come in the coming weeks. Exhibition and Sponsorship Opportunities Exhibiting, sponsoring and advertising at Oracle OpenWorld 2012 is the best opportunity for Oracle partners to achieve critical marketing and sales objectives. As the world's preeminent Oracle conference, Oracle OpenWorld attracts influential users and decision-makers from customer organizations globally. Exhibition and sponsorship opportunities are filling up quickly, so partners should explore exhibition, branding and sponsorship opportunities now. Register NOW and Save - Super Saver Period Ends 30. March You should register today to save $800 on their Oracle OpenWorld full conference pass. There will not be any cheaper prices available afterwards! Partners and Customers - Call For Papers Opens 14. March Oracle OpenWorld Call for Papers will open Wednesday, 14. March. Speak your mind to the world's largest gathering of the most knowledgeable IT decision-makers, leading-edge developers, and advanced technologists. Don't delay - the call for papers closes 11:59 PM PST on 9. April 2012.

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  • TalkTalk Business Succeeds with Engaging Conversations on an Eloqua platform

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 “Everybody from online, CRM and data, channel management, communications, and content had to pull together to deliver one campaign and Eloqua was the glue that held it all together.” says Paul Higgins, Marketing Director, TalkTalk Business (UK, telco) in this 2'23 video. Challenges Nurturing multiple sales channels with very diverse customers. Generating leads qualified to a very high standard. Engaging a fatigued and apathetic target audience. Positioning the brand as industry thought leaders. Solutions “What’s Your Business Grade?” campaign Eloqua automated email nurture strategy Eloqua Partner Network – Stein IAS Results ROI of 20:1. 40% uplift in sales opportunities in the smaller end with a 25% reduction in costs. 20–25% increase in sales qualified leads for mid-market, corporate, and enterprise customer sets. Open rate highs of 61.84% and click to open highs of 15.97%. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Classic UFO Identification Chart from March 1967 [Retro Image]

    - by Asian Angel
    If you love classic sci-fi goodness, then you will definitely enjoy looking through the various ‘alien’ starcraft featured in this classic chart from yesteryear! View the Full-Size Version (914*1280 pixels) UFO Identification Chart – Stargods Blog [via Cheezburger.com] Java is Insecure and Awful, It’s Time to Disable It, and Here’s How What Are the Windows A: and B: Drives Used For? HTG Explains: What is DNS?

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  • 50 Years of Space Exploration [Infographic]

    - by Jason Fitzpatrick
    We’ve sent over 200 missions out into space to check out the Moon, the Sun, planets, and more. Curious where they all went? Check out this awesome infographic to trace the launches to their destination. The infographic includes all international missions including visits to the Sun, observation orbits around the Earth, the Moon, other planets in our solar system, visits to asteroids, and the adventures of deep space probes like Voyager 1. The official image at National Geographic is trapped inside a clunky viewfinder style image viewer. If you want to look at the whole thing more comfortably or use it for desktop wallpaper, make sure to visit the full size image at Simple Complexity here. 50 Years of Exploration [National Geographic via Simple Complexity] How to Enable Google Chrome’s Secret Gold IconHTG Explains: What’s the Difference Between the Windows 7 HomeGroups and XP-style Networking?Internet Explorer 9 Released: Here’s What You Need To Know

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  • New Exam Prep Seminar for Program With PL/SQL!

    - by Harold Green
    We're happy to announce the availability of a brand new Exam Prep Seminar titled Certification Exam Prep Seminar: Program with PL/SQL. This new Exam Prep Seminar is available as a standalone product. For those of you preparing for the Oracle PL/SQL Developer Certified Associate certification, this seminar is a great value and and an excellent way to gain valuable insight from one of Oracle University's top Database instructors. This Exam Prep Seminar will accelerate your preparation, make your prep time more efficient and give you insight to the breadth and depth of the certification exam. This type of exam preparation has traditionally only been available at the Oracle OpenWorld conference, but is now available to anyone through this new format. Of course with online video, you can now start, stop, rewind, and review as needed! Also note that because this seminar is in the Oracle Training On Demand format, you can also watch it on your your iPad through Oracle University's new free iPad app. QUICK LINKS SEMINAR: Certification Exam Prep Seminar: Program with PL/SQL APPLICABLE EXAMS: 1Z0-147: Program With PL/SQL 1Z0-144:  Oracle Database 11g: Program with PL/SQL CERTIFICATION: Oracle PL/SQL Developer Certified Associate

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  • Inside the Guts of a DSLR

    - by Jason Fitzpatrick
    It’s safe to assume that there is a lot more going on inside your modern DSLR than your grandfather’s Kodak Brownie, but just how much hardware is packed into the small casing of your average DSLR is quite surprising. Over at iFixit they’ve done a tear down of Nikon’s newest prosumer camera, the Nikon D600. The guts of the DSLR are absolutely bursting with hardware and flat-ribbon cable as seen in the photo above. For a closer look at the individual parts and to see it further torn down, hit up the link below. Nikon D600 Teardown [iFixit via Extreme Tech] 6 Ways Windows 8 Is More Secure Than Windows 7 HTG Explains: Why It’s Good That Your Computer’s RAM Is Full 10 Awesome Improvements For Desktop Users in Windows 8

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  • Games for the Brain [Brain Teasers Game Site]

    - by Asian Angel
    Are you looking for a great collection of fun games to play at work or home? Then the ‘Games for the Brain’ website is definitely worth bookmarking in your favorite browser! This terrific collection of brain teasers is the perfect way to relax, have fun, and each one only take a few minutes to complete (if you are pressed for time). Games for the Brain Game Homepage [via StumbleUpon] 8 Deadly Commands You Should Never Run on Linux 14 Special Google Searches That Show Instant Answers How To Create a Customized Windows 7 Installation Disc With Integrated Updates

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  • Ten Classic Electronic Toys and Their Modern Equivalents

    - by Jason Fitzpatrick
    Whether you’re looking to relive the toy exploits of your youth or pass your love of tinkering and electronics onto the younger generation, this list highlights ten great electronic toys of yesteryear and their modern equivalents. Courtesy of Wired’s Geek Dad, the description for the all-in-one electronics kit seen here: What is was: Arthur C. Clarke has said that any sufficiently advanced technology is indistinguishable from magic. As a kid in the midst of an increasing technological revolution, electronics were at the heart of that. Learning electronics was made easy through the Science Fair Electronic Project Kits found at Radioshack. Through the project guides, kids could construct various ‘experiments’ by attaching wires to terminal springs that make circuits. The terminal springs would wire in components such as LED segment lights, photo sensors, resistors, diodes, etc. While it was fun getting the projects to work, the manuals lacked in depth explanation as to what was happening in the circuit to produce the project’s result. Why it was awesome: First, it was a simple buy for parents. Everything you needed to get your child interested in electronics was right in the kit. You didn’t need to breadboard or solder. I remember a distinct feeling of accomplishment making a high-water alarm or a light-sensor game with the realization that the bundles of wires springing up from the kit were actually doing something! Modern equivalent: You can still pick up variations of the 100-in-1 kits, but their popular replacement seem to be Snap Circuits by Elenco. All of the components are mounted on a plastic base with a contact on either end which interconnect with each other and the plastic base that projects can be mounted to. Each component also has the electrical diagram symbol for that component drawn on it so it can help you read schematics. For that reason alone, I like these better. HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online Here’s How to Download Windows 8 Release Preview Right Now

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  • Google Open-Sources Their Book Scanner

    - by Jason Fitzpatrick
    Google has released the hardware and software source for their high speed/non-destructive book scanner–If you’re looking to scan a large volume of books, save yourself the design work and check out the Linear Book Scanner project. The design is pretty slick; the scanner uses vacuum pressure to automatically turn the pages as it works. Check out the video above to see a Google Tech Talk about the project and then hit up the link below to grab the hardware and software files. Linear Book Scanner [via Hack A Day] Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder? Why Your Android Phone Isn’t Getting Operating System Updates and What You Can Do About It How To Delete, Move, or Rename Locked Files in Windows

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  • Toronto SharePoint User Group: Tonight Cancelled, Next Meeting: June 16

    - by erobillard
    Apologies all, notification was to go out sooner but apparently we're having technical difficulties so please help spread the word: The May meeting (tonight) is cancelled, leaving you free to enjoy the summery Toronto evening. Enjoy! Next month on Wednesday, June 16 , TSPUG is back with not one, but two , count'em two presentations: First up will be Matthew Pakula from AvePoint talking about their terrific tools for MOSS 2007 and SPS 2010. Then I will reveal the secret toolkit I use to help companies...(read more)

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  • Sleepyti.me Calculates an Ideal Bedtime Based On Your Morning Schedule

    - by Jason Fitzpatrick
    Sleepyti.me is a web-based sleep calculator that uses average sleep cycle lengths to calculate what time you should go to bed in order to rise at a predetermined well rested and alert. Plug in the time you need to wake up and hit Calculator. Sleepyti.me charts out the 90 minute sleep cycles that will occur over your sleep period and, working backwards, suggests time you should fall asleep in order to wake up in between those cycles in order to increase alertness and have an easier time peeling yourself out of bed. For example, let’s say you need to get up at 7:00 AM. It will suggest you fall asleep at 10:00 PM/11:30 PM/1:00 AM/2:30 AM in order to align your sleep cycles with your proposed rising time. Hit up the link below to take it for a spin. Sleepyti.me How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC How to Own Your Own Website (Even If You Can’t Build One) Pt 2

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  • The NEW Oracle Enterprise Manager Extensibility Exchange

    - by Joe Diemer
    Oracle Enterprise Manager continues to expand its Eco-system with the NEW Extensibility Exchange! The Exchange offers a searchable listing of Enterprise Manager entities. Today it’s stocked with plug-ins and connectors for Enterprise Manager 12c and 11g. Anyone - partners, customers, ACE community members, anyone - can post an entity subject to approval of course. So in addition to plug-ins and connectors, the Exchange will have best practices, deployment procedures, templates, and essentially any Enterprise Manager entity that’s relevant. The Exchange provides Development Resources to guide contributors in the creation of plug-ins and connectors. A Community Resources page features plug-ins validated through the Oracle Validate Integration program as well as some other contributions important to customers.  You can also discover ways to get more involved with Enterprise Manager through the user and partner communities. The Exchange was announced in the October 2nd Enterprise Manager Partner Press Release  and is being presented at Oracle OpenWorld 2012 during the following sessions:    •    “Using Oracle Enterprise Manager to Manage Your Own Private Cloud” General Session – Tuesday Oct 2nd    •    “Managing Heterogeneous Environments with Oracle Enterprise Manager” Conference Session – Tuesday Oct 2nd    •    “Using Management Already Built into Oracle Products: Oracle Enterprise Manager” Oracle Partner Network Exchange Session – Wednesday Oct 3rd Check it out at http://www.oracle.com/goto/emextensibility, and let us know what you think by posting a comment below or clicking the "Forum" button at the Exchange itself.

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  • Build a Water Rocket for Cheap Summer Fun

    - by Jason Fitzpatrick
    If you’re looking for a cheap thrill this summer (and an easy way to sneak some covert summer school lessons about physics into the mix), this fun DIY project turns soda bottles into rockets. Over at Geek Dad they share a roundup of information about building soda bottle rockets including plans, information about the physics behind the rockets, and more. Rather than link to one specific plan, we’d suggest hitting up the roundup at the link below and picking your favorite. Soda Bottle Water Rockets for Summer Fun [Geek Dad] How to Make Your Laptop Choose a Wired Connection Instead of Wireless HTG Explains: What Is Two-Factor Authentication and Should I Be Using It? HTG Explains: What Is Windows RT and What Does It Mean To Me?

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  • The October 2013 Oracle Linux Newsletter is Out!

    - by Chris Kawalek
    The October 2013 edition of the Oracle Linux Newsletter is here! This issue is absolutely packed with information. Some highlights: Information on the "Why Choose Oracle Linux for Your Oracle Database 12c Deployments?" webcast coming up on October 30. Now Available: Unbreakable Enterprise Kernel 3 Oracle Linux Highlights from Oracle OpenWorld 2013 Oracle Linux Now Available on Microsoft Azure Faster Downloads of Oracle Linux Updates Plus, videos, white papers, customer spotlights, information on training, and much more! You can sign up to get the newsletter in your inbox automatically, or you can read this edition online right now. -Chris 

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