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• Unclaimed user group prizes, Live meeting on Monday, Next weeks UG, SQLRelay and more prizes

  - by Testas

    Hi Everyone Firstly I want to let you know that I finally found the LINQ book prize winners and the list of people at the bottom of this email are owed a LINQ book. This will be given out at next week’s UG meeting Live meeting with Carolyn Chau, Program Manager at Microsoft on Monday! It is very rare that we get the opportunity to have a Live meeting with a Program Manager in Redmond. Carolyn Chau will be presenting PowerView next Monday at 8pm. Live meeting details can be found on http://sqlserverfaq.com/events/388/Live-Meeting-on-SQL-Server-2012-PowerView-with-Carolyn-Chau-Principal-Program-Manager-in-the-Reporting-Services-in-association-with-SQLPASS-SQLServerFAQ-and-SQLBits.aspx Next week’s UG!! We welcome Mark Broadbent to Manchester next week where he will be presenting his session on SQL Server 2012 on Windows Core. We also hand out the unclaimed prizes. Register at http://sqlserverfaq.com/events/369/Thursday-night-meeting-at-BSS-with-Chris-TestaONeill-and-Mark-Broadbent.aspx Chris Webb is in Manchester!!! Chris Webb will be speaking at the Manchester SQL Server UG on 4th July. He will also be running his Real World Cube Design and Performance Tuning with Analysis Services between the 3rd – 5th July. If you want to attend then you can sign up at the link below http://www.technitrain.com/coursedetail.php?c=13&trackingcode=FAQ SQLRelay and a Special Prize and Jamie Thomson comes to Manchester!!!! SQLRelay takes place in Manchester on the 22nd. We have a special guest, after years of asking Jamie Thomson is coming to Manchester. The SSIS Junkie will be gracing us with his presence with a talk on SSIS 2012. Also we have a prize. Know a friend or colleague who would benefit from SQLRelay? Get them to register at www.sqlserverfaq.com and then register for the event http://sqlserverfaq.com/events/373/ALL-DAY-TUESDAY-EVENT-12-hours-of-SQL-Server-2012-at-the-SQLRelay-meeting-at-the-COOP-Manchester.aspx Then send an email to [email protected] with the subject of SQLFriend with the name of your friend. If you are both at the SQLRelay event on the day and your names are pulled out of the hat you will win a PASS 2011 DVD and your friend will win the “Best of PASS DVD 2011” worth  $1000 courtesy of SQLPASS. The draw will take place between 4.30pm – 5pm on the day. SQLBits feedback!!!!! Attended SQLBits? We really need to know your opinion. Please fill out the survey for the days you attended If you attended any of the days at SQLBits please can you all fill out the following survey http://www.sqlbits.com/SQLBitsX If you attended the Thursday Training day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXThursday If you attended the Friday Deep Dives day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXFriday If you attended the Saturday Community day then please fill out the following survey: http://www.sqlbits.com/SQLBitsXSaturday Thanks   Chris and Martin   LINQ BOOK winners Andrew Birds Chris Kennedy Dave Carpenter David Forrester Ian Ringrose James Cullen James Simpson Kevan Riley Kirsty Hunter Martin Bell Martin Croft Michael Docherty Naga Anand Ram Mangipudi Neal Atkinson Nick Colebourn Pavel Nefyodov Ralph Baines Rick Hibbert saad saleh Simon Enion Stan Venn Steve Powell Stuart Quinn

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• Network Restructure Method for Double-NAT network

  - by Adrian

  Due to a series of poor network design decisions (mostly) made many years ago in order to save a few bucks here and there, I have a network that is decidedly sub-optimally architected. I'm looking for suggestions to improve this less-than-pleasant situation. We're a non-profit with a Linux-based IT department and a limited budget. (Note: None of the Windows equipment we have runs does anything that talks to the Internet nor do we have any Windows admins on staff.) Key points: We have a main office and about 12 remote sites that essentially double NAT their subnets with physically-segregated switches. (No VLANing and limited ability to do so with current switches) These locations have a "DMZ" subnet that are NAT'd on an identically assigned 10.0.0/24 subnet at each site. These subnets cannot talk to DMZs at any other location because we don't route them anywhere except between server and adjacent "firewall". Some of these locations have multiple ISP connections (T1, Cable, and/or DSLs) that we manually route using IP Tools in Linux. These firewalls all run on the (10.0.0/24) network and are mostly "pro-sumer" grade firewalls (Linksys, Netgear, etc.) or ISP-provided DSL modems. Connecting these firewalls (via simple unmanaged switches) is one or more servers that must be publically-accessible. Connected to the main office's 10.0.0/24 subnet are servers for email, tele-commuter VPN, remote office VPN server, primary router to the internal 192.168/24 subnets. These have to be access from specific ISP connections based on traffic type and connection source. All our routing is done manually or with OpenVPN route statements Inter-office traffic goes through the OpenVPN service in the main 'Router' server which has it's own NAT'ing involved. Remote sites only have one server installed at each site and cannot afford multiple servers due to budget constraints. These servers are all LTSP servers several 5-20 terminals. The 192.168.2/24 and 192.168.3/24 subnets are mostly but NOT entirely on Cisco 2960 switches that can do VLAN. The remainder are DLink DGS-1248 switches that I am not sure I trust well enough to use with VLANs. There is also some remaining internal concern about VLANs since only the senior networking staff person understands how it works. All regular internet traffic goes through the CentOS 5 router server which in turns NATs the 192.168/24 subnets to the 10.0.0.0/24 subnets according to the manually-configured routing rules that we use to point outbound traffic to the proper internet connection based on '-host' routing statements. I want to simplify this and ready All Of The Things for ESXi virtualization, including these public-facing services. Is there a no- or low-cost solution that would get rid of the Double-NAT and restore a little sanity to this mess so that my future replacement doesn't hunt me down? Basic Diagram for the main office: These are my goals: Public-facing Servers with interfaces on that middle 10.0.0/24 network to be moved in to 192.168.2/24 subnet on ESXi servers. Get rid of the double NAT and get our entire network on one single subnet. My understanding is that this is something we'll need to do under IPv6 anyway, but I think this mess is standing in the way.

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• Weblogic 10.3.4 (PS3) nodemanager wont start?

  - by angelo.santagata

  Hi all, well Im back from Australia and one of the things which happened was Oracle announced the PS3 release of oracles SOA & Webcenter products have been released. Now I normally use pre-installed images but I always like to install the products at least once that way I get to see its installation caveats.. Here’s one. Installation on Windows 7 64bit, 64bit JVM, generic weblogic Server installer. All worked fine, EXCEPT I cant start the node manager, I get the following error <08-Feb-2011 17:16:48> <INFO> <Loading domains file: D:\products\wls1034\WLSERV~1.3\common\NODEMA~1\nodemanager.domains> <08-Feb-2011 17:16:48> <SEVERE> <Fatal error in node manager server> weblogic.nodemanager.common.ConfigException: Native version is enabled but nodemanager native library could not be loaded     at weblogic.nodemanager.server.NMServerConfig.initProcessControl(NMServerConfig.java:249)     at weblogic.nodemanager.server.NMServerConfig.<init>(NMServerConfig.java:190)     at weblogic.nodemanager.server.NMServer.init(NMServer.java:182)     at weblogic.nodemanager.server.NMServer.<init>(NMServer.java:148)     at weblogic.nodemanager.server.NMServer.main(NMServer.java:390)     at weblogic.NodeManager.main(NodeManager.java:31) Caused by: java.lang.UnsatisfiedLinkError: D:\products\wls1034\wlserver_10.3\server\native\win\32\nodemanager.dll: Can't load IA 32-bit .dll on a AMD 64-bit platform     at java.lang.ClassLoader$NativeLibrary.load(Native Method)     at java.lang.ClassLoader.loadLibrary0(ClassLoader.java:1803)     at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1728)     at java.lang.Runtime.loadLibrary0(Runtime.java:823)     at java.lang.System.loadLibrary(System.java:1028)     at weblogic.nodemanager.util.WindowsProcessControl.<init>(WindowsProcessControl.java:17)     at weblogic.nodemanager.util.ProcessControlFactory.getProcessControl(ProcessControlFactory.java:24)     at weblogic.nodemanager.server.NMServerConfig.initProcessControl(NMServerConfig.java:247)     ... 5 more Ok it appears that the node manager has gotten confused and thinks this is a 32bit install of Weblogic Server whereas it is the 64bit install.. Might have been something I did, or didnt do, on installation (e.g. –d64 on the jvm command line), however the workaround is pretty easy. 1. Create a file called nodemanager.properties in %WL_HOME%\common\nodemanager on my machine it was D:\products\wls1034\wlserver_10.3\common\nodemanager 2. Add the following line to it NativeVersionEnabled=false 3. And start it up!, this will force it not to use .DLL files and use emulation/non native methods instead..  

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• Get to Know a Candidate (9 of 25): Gary Johnson&ndash;Libertarian Party

  - by Brian Lanham

  DISCLAIMER: This is not a post about “Romney” or “Obama”. This is not a post for whom I am voting. Information sourced for Wikipedia. Johnson served as the 29th Governor of New Mexico from 1995 to 2003, as a member of the Republican Party, and is known for his low-tax libertarian views and his strong emphasis on personal health and fitness. While a student at the University of New Mexico in 1974, Johnson sustained himself financially by working as a door-to-door handyman. In 1976 he founded Big J Enterprises, which grew from this one-person venture to become one of New Mexico's largest construction companies. He entered politics for the first time by running for Governor of New Mexico in 1994 on a fiscally conservative, low-tax, anti-crime platform. Johnson won the Republican Party of New Mexico's gubernatorial nomination, and defeated incumbent Democratic governor Bruce King by 50% to 40%. He cut the 10% annual growth in the budget: in part, due to his use of the gubernatorial veto 200 times during his first six months in office, which gained him the nickname "Governor Veto". Johnson sought re-election in 1998, winning by 55% to 45%. In his second term, he concentrated on the issue of school voucher reforms, as well as campaigning for marijuana decriminalization and opposition to the War on Drugs. During his tenure as governor, Johnson adhered to a stringent anti-tax and anti-bureaucracy policy driven by a cost–benefit analysis rationale, setting state and national records for his use of veto powers: more than the other 49 contemporary governors put together. Term-limited, Johnson could not run for re-election at the end of his second term. As a fitness enthusiast, Johnson has taken part in several Ironman Triathlons, and he climbed Mount Everest in May 2003. After leaving office, Johnson founded the non-profit Our America Initiative in 2009, a political advocacy committee seeking to promote policies such as free enterprise, foreign non-interventionism, limited government and privatization. The Libertarian Party is the third largest political party in the United States. It is also identified by many as the fastest growing political party in the United States. The political platform of the Libertarian Party reflects the ideas of libertarianism, favoring minimally regulated markets, a less powerful state, strong civil liberties (including support for Same-sex marriage and other LGBT rights), cannabis legalization and regulation, separation of church and state, open immigration, non-interventionism and neutrality in diplomatic relations (i.e., avoiding foreign military or economic entanglements with other nations), freedom of trade and travel to all foreign countries, and a more responsive and direct democracy. Members of the Libertarian Party have also supported the repeal of NAFTA, CAFTA, and similar trade agreements, as well as the United States' exit from the United Nations, WTO, and NATO. Although there is not an officially labeled political position of the party, it is considered by many to be more right-wing than the Democratic Party but more left-wing than the Republican Party when comparing the parties' positions to each other, placing it at or above the center. In the 30 states where voters can register by party, there are over 282,000 voters registered as Libertarians. Hundreds of Libertarian candidates have been elected or appointed to public office, and thousands have run for office under the Libertarian banner. The Libertarian Party has many firsts in its credit, such as being the first party to get an electoral vote for a woman in a United States presidential election. Learn more about Gary Johnson and Libertarian Party on Wikipedia.

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• SQL SERVER – Performance Tuning Resolution

  - by pinaldave

  This blog post is written in response to T-SQL Tuesday hosted by MidnightDBAs. Taking resolutions is such an interesting subject. I think just like records, these are broken way more often. I find this is the funniest thing as we all take resolutions every year but not every year, we can manage to keep them. Well, does it mean we should not take resolutions? In fact I support resolutions. Every year, I take a resolution that I will strive reduce my body weight and I usually manage to keep eating healthy till the end of January. When February begins, I begin to loose focus from my goal and as March starts, the “As usual” eating habits begin. Looking at the positive side, what would happen if every year I do not eat healthy in January, I think that might cause terrible consequences to my health in the long run. So keeping resolutions is a good practise and following them to the extent one can is commendable. Let us come back to the world of SQL Server. What is my resolution for year 2011 for SQL Server? There are many, I am going to list three of very important resolutions that I have taken this new year over here. To understand SQL Server Performance Tuning at a deeper Level I think I am already half way through. I have been being very much busy during any given month doing hands-on performance tuning for at least 12 days on an average. That means, I am doing this activity for almost doing 2 weeks a month. I believe that I have a good understanding of the subject. Note that the word that I have used is “good,” and not “best.” There are often cases when I am stumped, and I have no clue of what to do next. Then, I usually go for my “trial and error” method - whichever method works, I make sure to keep a note on my blog. My goal is that I should never ever go for the trial and error method again to achieve the same solution. I should know the solution right away when I see the problem. I do understand that Performance Tuning can be a strange animal at times and one cannot guess the right step every time. However, aiming a high goal never hurts and I am going to learn more and more in this focused area. Going further from Basic BI understanding I do fairly decent with BI concepts. I know the nbasics of SSIS, SSRS, SSAS, PowerPivot and SharePoint (and few other things MDS, StreamInsight, etc). However, I still consider myself as a beginner. I do not have hands-on experience like many other BI Gurus around. I think I want to take my learning further in this direction. I do not want to be a BI expert as the first step but the goal is to move ahead from basic level towards an advanced level. I am going to start presenting in User Group Sessions and other places on this subject. When I have to prepare new subject for presentations, I think I force myself to learn more. I am committed to learn a bit more in this direction. Learning new features SQL Server 2011 Denali This is new thing from “Microsoft” for all the SQL Geeks. I am eagerly waiting for final product later this year and I am planning to learn it well. I think if I follow my above two goals, I think this goal will be automatically covered. I am eager and excited for this new offering from Microsoft. I guess, these are my resolutions; may be next year about the same time, I must revisit this post and see how much successful I am in following my goal. On a lighter note, I am particularly fan of following cartoon strip (Courtesy: Calvin and Hobbes). I think when we cannot resolve our resolutions, we tend to act like Calvin. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• ADF Enterprise Application Development - Made Simple (Book Review)

  - by Frank Nimphius

    Sten E. Vesterli wrote the "Oracle ADF Enterprise Application Development – Made Simple" book published by Packt Publishing in 2011 http://www.packtpub.com/oracle-adf-enterprise-application-development/book A common question on OTN, but also when talking to clients or customers is about where and how to start your ADF application development. Especially when the current programming background is not in Java, but 4 GL or PLSQL, developers often look for answers to the following questions: · How long does it take to learn Oracle ADF ? · How long does it take to replace a Forms application with ADF ? · How many developers do I need? · Do I need to know Java to use ADF and if yes, how good do I need to know this? · How do I structure my programming files, organizing them in JDeveloper work spaces, projects and libraries? · What is best practices for naming Java packages and how to void naming conflicts in ADF in general? · How many Application Modules do I need or should I create? · How to test applications? Sten Vesterli answers all of the above questions and more in his book http://www.packtpub.com/oracle-adf-enterprise-application-development/book , which makes it great value add to the 3 existing Oracle ADF books. In order of complexity (which also is the order in which reading the available Oracle ADF books makes sense), in my opinion, Sten's book should come second – though it also is useful to those that are already more advanced with Oracle ADF. So if you are absolutely new to Oracle ADF, then the order of books to read to get you up on an expert level should be: 1. Grant Ronald; "Quick Start Guide to Oracle Fusion Development: Oracle JDeveloper and Oracle ADF" (McGraw Hill 2010) 2. Sten Vesterli; "Oracle ADF Enterprise Application Development – Made Simple" (Packt Publishing 2011) 3. Duncan Mills, Peter Koletzke; " Oracle JDeveloper 11g Handbook: A Guide to Fusion Web Development" (McGraw Hill 2009) 4. Frank Nimphius, Lynn Munsinger; " Oracle Fusion Developer Guide: Building Rich Internet Applications with Oracle ADF Business Components and Oracle ADF Faces" (McGraw Hill 2010) If you are not new to Oracle ADF and Orace JDeveloper, then buy Sten Vesterli's book anyway. It is worth it and you want to have it on your book shelf. See below the table of content to get a better idea of what this book covers: · Chapter 1: The ADF Proof of Concept · Chapter 2: Estimating the Effort · Chapter 3: Getting Organized · Chapter 4: Productive Teamwork · Chapter 5: Prepare to Build · Chapter 6: Building the Enterprise Application · Chapter 7: Testing your Application · Chapter 8: Look and Feel · Chapter 9: Customizing the Functionality · Chapter 10: Securing your ADF Application · Chapter 11: Package and Deliver · Appendix: Internationalization The book is written with a lot of good humor, which makes the read very enjoyable (from a geek's perspective, of course). My favorite quote – just in case you are interested - is from page 97, when Sten talks about getting organized: " Stop sending e-mails to your team. Just stop it. E-mail is so last century.…" So true, so true! This quote's runner up is the "boss key" on page 128 where Sten talks about productivity and how Oracle Team Productivity Center (TPC) can help you with this. Quotes like these stick to your brains and make sure you never forget. Go for it!

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• The All New Hotmail Looks Very Impressive [Video Tour]

  - by Gopinath

  With loads of new new features being introduced into GMail every now and then, Microsoft can’t sit and relax any more. Microsoft realized this and worked hard to introduce really impressive features in upcoming version of Windows Live Hotmail that was previewed couple of days ago. Most of the new features announced in the upcoming version are focusing on the important need of email users – de-clutter the mail box and effectively manage email over load easily. Here is the list highlight of new features New Features Sweep away clutter – This is the most impressive in the set of new features. It allows you to manage email overload. If you’ve subscribed to a newsletter but decided to not to allow it into your inbox, you can activate the sweep feature to move all the messages of the newsletter in to a folder other than your inbox. This may sound similar to filters option in GMail but the workflow is very easy in Hotmail. Quickly find message – Easy to use options are provided to see mails in separate views likes mails from contacts, social networking mail, mails from e-mail subscription services, etc. Now it’s easy to prioritize email checking like how you wish to. I prefer to check mails from my contacts first, then social networking messages and then the newsletter subscriptions. Improved spam detection – The span detection rules are tightened for better spam protection and also hotmail learns from user actions to effectively catch spam No more mail box storage restrictions – With a smart decision of Microsoft, users  no longer need to worry about the storage restrictions of their mail box – large attachments of hotmail can be stored in Windows Live SkyDrive. With Hotmail, we’ve combined the simplicity of sending photos through email with the power of Windows Live SkyDrive so that you can send up to 200 photos, each up to 50 MB in size, all in a single email. You can send all your vacation photos at once without worrying about attachment limits, Excellent Integration With Office Web Apps -  View and editing of office documents attached to the emails are made very easy by integrating Office Web Apps with Hotmail. When you receive a document/presentation/spreadsheet in hotmail, you can view it, edit it, save it or even you can send the modified document to original sender – all these without leaving hotmail. Inline viewing options for Photos, Videos, Social Network Messages – You can view photos embedded in the mail as slideshows(with the help of SilverLight), YouTube  & Hulu videos can be played inline  and track shipping notifications. Threaded conversations – emails in Hotmail are grouped just like it happens in GMail Others - enhanced account protection, full-session SSL, multiple email accounts, subfolders, contact management Video Tour Of New Features Here is an impressive video tour of new Hotmail features. When are these new features coming to Hotmail? Majority of the new features announced today are rolled out in coming weeks gradually to all the users. But advanced features like Office Integration with Hotmail is expected to take couple of months for general availability. Will You Switch back to Hotmail? Will these features lure GMail/Yahoo users to switch back to Hotmail? May be not immediately but these features may hold the existing users from leaving Hotmail. I used Hotmail, in the pre GMail era and now I use  Hotmail id only to sign-in to Microsoft websites that requites Hotmail authentication. It’s been years since I composed a new email in Hotmail. Even though the new features announced by Hotmail are very impressive, I like the way how GMail rapidly brings new features at regular intervals. If Hotmail also keeps innovating with new features at regular intervals, then there are good chances for it’s old users to return home. Join us on Facebook to read all our stories right inside your Facebook news feed.

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Chris Warner

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011. 

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• Adding Output Caching and Expire Header in IIS7 to improve performance

  - by Renso

  The problem: Images and other static files will not be cached unless you tell it to. In IIS7 it is remarkably easy to do this. Web pages are becoming increasingly complex with more scripts, style sheets, images, and Flash on them. A first-time visit to a page may require several HTTP requests to load all the components. By using Expires headers these components become cacheable, which avoids unnecessary HTTP requests on subsequent page views. Expires headers are most often associated with images, but they can and should be used on all page components including scripts, style sheets, and Flash. Every time a page is loaded, every image and other static content like JavaScript files and CSS files will be reloaded on every page request. If the content does not change frequently why not cache it and avoid the network traffic?! The solution: In IIS7 there are two ways to cache content, using the web.config file to set caching for all static content, and in IIS7 itself setting aching by file extension that gives you that extra level of granularity. Web.config: In IIS7, Expires Headers can be enabled in the system.webServer section of the web.config file:   <staticContent>     <clientCache cacheControlMode="UseMaxAge" cacheControlMaxAge="1.00:00:00" />   </staticContent> In the above example a cache expiration of 1 day was added. It will be a full day before the content is downloaded from the web server again. To expire the content on a specific date:   <staticContent>     <clientCache cacheControlMode="UseExpires" httpExpires="Sun, 31 Dec 2011 23:59:59 UTC" />   </staticContent> This will expire the content on December 31st 2011 one second before midnight. Issues/Challenges: Once the file has been set to be cached it wont be updated on the user's browser for the set cache expiration. So be careful here with content that may change frequently, like during development. Typically in development you don't want to cache at all for testing purposes. You could also suffix files with timestamp or versions to force a reload into the user's browser cache. IIS7 Expire Web Content Open up your web app in IIS. Open up the sub-folders until you find the folder or file you want to ad an expiration date to. In IIS6 you used to right-click and select properties, no such luck in IIS7, double click HTTP Response. Once the window loads for the HTTP Response Headers, look to the Actions navigation bar to the right, all the way at the top select SET COMMON HEADERS. The Enable HTTP keep-alive will already be pre-selected. Go ahead and add the appropriate expiration header to the file or folder. Note that if you selected a folder, it will apply that setting to all images inside that folder and all nested content, even subfolders. So, two approaches, depending on what level or granularity you need.

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• Cellbi Silverlight Controls Giveaway (5 License to give away)

  - by mbcrump

  Cellbi recently updated their new Silverlight Controls to version 4 and to support Visual Studio 2010. I played with a couple of demos on their site and had to take a look. I headed over to their website and downloaded the controls. The first thing that I noticed was all of the special text effects and animations included. I emailed them asking if I could give away their controls in my January 2011 giveaway and they said yes. They also volunteered to give away 5 total license so the changes for you to win would increase.  I am very thankful they were willing to help the Silverlight community with this giveaway. So some quick rules below: ----------------------------------------------------------------------------------------------------------------------------------------------------------- Win a FREE developer’s license of Cellbi Silverlight Controls! (5 License to give away) Random winner will be announced on February 1st, 2011! To be entered into the contest do the following things: Subscribe to my feed. Leave a comment below with a valid email account (I WILL NOT share this info with anyone.) Retweet the following : I just entered to win free #Silverlight controls from @mbcrump and @cellbi http://mcrump.me/cscfree ! Don’t change the URL because this will allow me to track the users that Tweet this page. Don’t forget to visit Cellbi because they made this possible. ---------------------------------------------------------------------------------------------------------------------------------------------------------- Before we get started with the Silverlight Controls, here is a couple of links to bookmark: The What's new in this release page is here. You can also check out the live demos here. Don’t worry about the Samples/Help Documentation. That is installed to your local HDD during the installation process. Begin by downloading the trial version and running the program. After everything is installed then you will see the following screen: After it is installed, you may want to take a look at your Toolbox in Visual Studio 2010. After you add the controls from the “Choose Items” in Silverlight and you will see that you now have access to all of these controls. At this point, to use the controls it’s as simple as drag/drop onto your Silverlight container. It will create the proper Namespaces for you. It’s hard to show with a static screenshot just how powerful the controls actually are so I will refer you to the demo page to learn more about them. Since all of these are animations/effects it just doesn’t work with a static screenshot. It is worth noting that the Sfx pack really focuses on the following core effects: I will show you the best route to get started building a new project with them below. The best page to start is the sample browser which you can access by going to SvFx Launcher. In my case, I want to build a new Carousel. I simple navigate to the Carousel that I want to build and hit the “Cs” code at the top. This launches Visual Studio 2010 and now I can copy/paste the XAML into my project. That is all there is to it. Hopefully this post was helpful and don’t forget to leave a comment below in order to win a set of the controls!  Subscribe to my feed

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• Columbus Regional Airport Authority Cuts Unbudgeted Carryover Costs for Capital Projects by 88% in One Year

  - by Melissa Centurio Lopes

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Columbus Regional Airport Authority (CRAA) is a public entity that works to connect Central Ohio with the world. It oversees operations at three airports?Port Columbus International Airport, Rickenbacker International Airport, and Bolton Field Airport?and manages the Rickenbacker Inland Port and Foreign Trade Zone # 138. It was created in 2002 through the merger of the Columbus Airport Authority and Rickenbacker Port Authority. CRAA manages approximately 100 projects annually, including initiatives as diverse as road and runway construction and maintenance, terminal improvements, construction of a new air traffic control tower, technology infrastructure development, customer service projects, and energy conservation programs. CRAA deployed Oracle’s Primavera P6 Enterprise Project Portfolio Management to create a unified methodology for scheduling and capital cash flow management. Today, the organization manages schedules and costs for all of its capital projects by using Primavera to provide enterprise wide visibility. As a result, CRAA cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement. "Oracle’s Primavera P6 and Primavera Contract Management are transforming project management at CRAA. We have enabled resource-loaded scheduling and expanded visibility into cash flow, which allowed us to reduce unbudgeted carryover by 88% in a single year.” – Alex Beaver, Manager, Project Controls Office, Columbus Regional Airport Authority Challenges Standardize project planning and management for the approximately 100 projects?including airport terminal upgrades to road and runway creation and rehabilitation?that the airport authority undertakes annually Improve control over project scheduling and budgets to reduce unplanned carryover costs from one fiscal year to the next Ensure on-time, on-budget completion of critical infrastructure projects that support the organization’s mission to connect Central Ohio with the world through its three airports and inland port Solutions · Used Primavera P6 Enterprise Project Portfolio Management to develop a unified methodology for scheduling and managing capital projects for the airport authority, including the organization’s largest capital project ever?a five-year runway construction project · Gained a single, consolidated view into the organization’s capital projects and the ability to drill down into resource-loaded schedules and cash flow, enabling CRAA to take action earlier to avert the impact of emerging issues?including budget overages and project delays · Cut unbudgeted carryover costs from US$24.4 million in 2010 to US$3.5 million in 2011?an 88% improvement Click here to view all of the solutions. “Oracle’s Primavera solutions are the industry standard for project management. They provide robust and proven functionality that give us the power to effectively schedule and manage budgets for a wide range of projects, from terminal maintenance, to runway work, to golf course redesign,” said Alex Beaver, manager, project controls office, Columbus Regional Airport Authority. Click here to read the full version of the customer success story.

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• Facebook: Sending private messages to FB profile from a static website [migrated]

  - by Frondor

  I need to setup a static website for people to: Complete a form. And using anything from Facebook API, GET the form output via message to a Facebook Profile. I've been punching my head against "facebook developers" page all night long and can't find out how to do it. Seems quite easy, but the problem is that I don't know if you'll get my point :) Like the Send Dialog feature, you can set a certain user as recipient which will be displayed on the "To:" field once the dialog appears. FB.ui({ method: 'send', to: 'UserID', link: 'http://www.nytimes.com/2011/06/15/arts/people-argue-just-to-win-scholars-assert.html', }); Ok, All I need is to be able to use the same behavior but instead of setting a "to:" parameter, I'd like to set a "message:" parameter. I don't know how I can solve this becuase there's no parameter like this on the API actually. This is what I need to build (It's a prototype, this code won't work) <form action="mysite.com" id="order"> <input type="radio" name="chocolate" value="white">White <br/> <input type="radio" name="chocolate" value="black">Black <br/> <input type="submit" value="Order" /> </form> jQuery gets the values $(document).ready(function() { $("#order").on("submit", function(e) { e.preventDefault(); var formOutput = $(this).serialize(); var order = "I'd like to eat" + formOutput + "chocolate"; }); }); Facebook sdk sends this output ('order' string) FB.ui({ method: 'send', //or whatever to: 'UserID', message: order, //Its just an example, note the variable coming from the form link: 'http://www.nytimes.com/2011/06/15/arts/people-argue-just-to-win-scholars-assert.html', }); As we all know, what I wrote isn't possible, so I'm asking for any alternative solution if somebody can give me, I'm not very friendly with facebook APIs :) I though in another solution which consist in using the form output directly on the 'link:' parameter of FB.ui and then reading it with jQuery on some landing page. For example, on the message sent, the linked content redirects to this URL: http://mysite.com/dashboard.html?chocolate=white and the dashboard page source code: <script> var choco = getUrlParameter('chocolate'); $("#dashboard").text("This person wants" + choco + "chocolate") </script> <div id="dashboard"></div> And this way, I will be able to see which kind of chocolate the person selected by parsing some parameters on the URL when clicking on the link section of the message: using a code like this: FB.ui({ method: 'send', //or whatever to: 'MyUserID', link: 'http://mysite.com/dashboard.html?chocolate=white', }); But no this try, my biggest problem is that I don't know how to dynamically "customize" that "link:" paramenter with jQuery. I think the best solution is to use a code like this along with the dashboard page in order to "translate" the shared URLs and see what kind of chocolate people are demanding xD FB.ui({ //declaring a variable (example) var string = getFormData().serialize; var orderString = "mysite.com/dashboard.html?" + string; // end the variables // start facebook API code method: 'send', //or whatever to: 'MyUserID', link: orderString, }); I was working here until I gave up and started to post this http://jsfiddle.net/Frondor/sctepn06/2/ Thanks in advance, I'll love you for ever if you help me solving this :D

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• New Analytic settings for the new code

  - by Steve Tunstall

  If you have upgraded to the new 2011.1.3.0 code, you may find some very useful settings for the Analytics. If you didn't already know, the analytic datasets have the potential to fill up your OS hard drives. The more datasets you use and create, that faster this can happen. Since they take a measurement every second, forever, some of these metrics can get in the multiple GB size in a matter of weeks. The traditional 'fix' was that you had to go into Analytics -> Datasets about once a month and clean up the largest datasets. You did this by deleting them. Ouch. Now you lost all of that historical data that you might have wanted to check out many months from now. Or, you had to export each metric individually to a CSV file first. Not very easy or fun. You could also suspend a dataset, and have it not collect data at all. Well, that fixed the problem, didn't it? of course you now had no data to go look at. Hmmmm.... All of this is no longer a concern. Check out the new Settings tab under Analytics... Now, I can tell the ZFSSA to keep every second of data for, say, 2 weeks, and then average those 60 seconds of each minute into a single 'minute' value. I can go even further and ask it to average those 60 minutes of data into a single 'hour' value.  This allows me to effectively shrink my older datasets by a factor of 1/3600 !!! Very cool. I can now allow my datasets to go forever, and really never have to worry about them filling up my OS drives. That's great going forward, but what about those huge datasets you already have? No problem. Another new feature in 2011.1.3.0 is the ability to shrink the older datasets in the same way. Check this out. I have here a dataset called "Disk: I/O opps per second" that is about 6.32M on disk (You need not worry so much about the "In Core" value, as that is in RAM, and it fluctuates all the time. Once you stop viewing a particular metric, you will see that shrink over time, just relax).  When one clicks on the trash can icon to the right of the dataset, it used to delete the whole thing, and you would have to re-create it from scratch to get the data collecting again. Now, however, it gives you this prompt: As you can see, this allows you to once again shrink the dataset by averaging the second data into minutes or hours. Here is my new dataset size after I do this. So it shrank from 6.32MB down to 2.87MB, but i can still see my metrics going back to the time I began the dataset. Now, you do understand that once you do this, as you look back in time to the minute or hour data metrics, that you are going to see much larger time values, right? You will need to decide what size of granularity you can live with, and for how long. Check this out. Here is my Disk: Percent utilized from 5-21-2012 2:42 pm to 4:22 pm: After I went through the delete process to change everything older than 1 week to "Minutes", the same date and time looks like this: Just understand what this will do and how you want to use it. Right now, I'm thinking of keeping the last 6 weeks of data as "seconds", and then the last 3 months as "Minutes", and then "Hours" forever after that. I'll check back in six months and see how the sizes look. Steve 

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• DATEFROMPARTS

  - by jamiet

  I recently overheard a remark by Greg Low in which he said something akin to "the most interesting parts of a new SQL Server release are the myriad of small things that are in there that make a developer's life easier" (I'm paraphrasing because I can't remember the actual quote but it was something like that). The new DATEFROMPARTS function is a classic example of that . It simply takes three integer parameters and builds a date out of them (if you have used DateSerial in Reporting Services then you'll understand). Take the following code which generates the first and last day of some given years: SELECT 2008 AS Yr INTO #Years UNION ALL SELECT 2009 UNION ALL SELECT 2010 UNION ALL SELECT 2011 UNION ALL SELECT 2012SELECT [FirstDayOfYear] = CONVERT(DATE,CONVERT(CHAR(8),((y.[Yr] * 10000) + 101))),      [LastDayOfYear] = CONVERT(DATE,CONVERT(CHAR(8),((y.[Yr] * 10000) + 1231)))FROM   #Years y here are the results: That code is pretty gnarly though with those CONVERTs in there and, worse, if the character string is constructed in a certain way then it could fail due to localisation, check this out: SET LANGUAGE french;SELECT dt,Month_Name=DATENAME(mm,dt)FROM   (       SELECT  dt = CONVERT(DATETIME,CONVERT(CHAR(4),y.[Yr]) + N'-01-02')       FROM    #Years y       )d;SET LANGUAGE us_english;SELECT dt,Month_Name=DATENAME(mm,dt)FROM   (       SELECT  dt = CONVERT(DATETIME,CONVERT(CHAR(4),y.[Yr]) + N'-01-02')       FROM    #Years y       )d; Notice how the datetime has been converted differently based on the language setting. When French, the string "2012-01-02" gets interpreted as 1st February whereas when us_english the same string is interpreted as 2nd January. Instead of all this CONVERTing nastiness we have DATEFROMPARTS: SELECT [FirstDayOfYear] = DATEFROMPARTS(y.[Yr],1,1),    [LasttDayOfYear] = DATEFROMPARTS(y.[Yr],12,31)FROM   #Years y How much nicer is that? The bad news of course is that you have to upgrade to SQL Server 2012 or migrate to SQL Azure if you want to use it, as is the way of the world! Don't forget that if you want to try this code out on SQL Azure right this second, for free, you can do so by connecting up to AdventureWorks On Azure. You don't even need to have SSMS handy - a browser that runs Silverlight will do just fine. Simply head to https://mhknbn2kdz.database.windows.net/ and use the following credentials: Database AdventureWorks2012 User sqlfamily Password sqlf@m1ly One caveat, SELECT INTO doesn't work on SQL Azure so you'll have to use this instead: DECLARE @y TABLE ( [Yr] INT);INSERT @y([Yr])SELECT 2008 AS Yr UNION ALL SELECT 2009 UNION ALL SELECT 2010 UNION ALL SELECT 2011 UNION ALL SELECT 2012;SELECT [FirstDayOfYear] = DATEFROMPARTS(y.[Yr],1,1),      [LastDayOfYear] = DATEFROMPARTS(y.[Yr],12,31)FROM @y y;SELECT [FirstDayOfYear] = CONVERT(DATE,CONVERT(CHAR(8),((y.[Yr] * 10000) + 101))),      [LastDayOfYear] = CONVERT(DATE,CONVERT(CHAR(8),((y.[Yr] * 10000) + 1231)))FROM @y y; @Jamiet

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• WebCenter Customer Spotlight: Hyundai Motor Company

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. They  undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors.  Hyundai Motor Company cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported their future growth in the competitive car industry. Company OverviewHyundai Motor Company is one of the world’s fastest-growing car manufacturers, ranked as the fifth-largest in 2011. The company also operates the world’s largest integrated automobile manufacturing facility in Ulsan, Republic of Korea, which can produce 1.6 million units per year. The company strives to enhance its brand image and market recognition by continuously improving the quality and design of its cars. Business Challenges To maximize the company’s growth potential, Hyundai Motor Company undertook a project to improve business efficiency and reinforce data security by centralizing the company’s sales, financial, and car manufacturing documents into a single repository. Specifically, they wanted to: Introduce a smart work environment to improve staff productivity and efficiency, and take advantage of rapid company growth due to new, enhanced car designs Replace a legacy document system managed by individual staff to improve collaboration, the visibility of corporate documents, and sharing of work-related files between employees Improve the security and storage of documents containing corporate intellectual property, and prevent intellectual property loss when staff leaves the company Eliminate delays when downloading files from the central server to a PC Build a large, single document repository to more efficiently manage and share data between 30,000 staff at the company’s headquarters Establish a scalable system that can be extended to Hyundai offices around the world Solution DeployedAfter conducting a large-scale benchmark test, Hyundai Motor Company chose Oracle Exalogic, Oracle Exadata, Oracle WebLogic Sever, and Oracle WebCenter Content 11g, as they provided better performance, stability, storage, and scalability than their competitors. Business Results Lowered the overall time spent each day on all document-related work by approximately 85%—from 4.5 hours to around 42 minutes on an average day Saved more than US$1 million per year in printer, paper, and toner costs, and laid the foundation for a completely paperless environment Reduced staff’s time spent requesting and receiving documents about car sales or designs from supervisors by 50%, by storing and managing all documents across the corporation in a single repository Cut the time required to draft new-car manufacturing, sales, and design documents by 20%, by allowing employees to reference high-quality data, such as marketing strategy and product planning documents already in the system Enhanced staff productivity at company headquarters by 9% by reducing the document-related tasks of 30,000 administrative and research and development staff Ensured the system could scale to hold 3 petabytes of car sales, manufacturing, and design data by 2013 and be deployed at branches worldwide We chose Oracle Exalogic, Oracle Exadata, and Oracle WebCenter Content to support our new document-centralization system over their competitors as Oracle offers stable storage for petabytes of data and high processing speeds. We have cut the overall time spent each day on document-related work by around 85%, saved more than US$1 million in paper and printing costs, laid the foundation for a smart work environment, and supported our future growth in the competitive car industry. Kang Tae-jin, Manager, General Affairs Team, Hyundai Motor Company Additional Information Hyundai Motor Company Customer Snapshot Oracle WebCenter Content

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• Finalists for Community Manager of the Year Announced

  - by Mike Stiles

  For as long as brand social has been around, there’s still an amazing disparity from company to company on the role of Community Manager. At some brands, they are the lead social innovators. At others, the task has been relegated to interns who are at the company temporarily. Some have total autonomy and trust. Others must get chain-of-command permission each time they engage. So what does a premiere “worth their weight in gold” Community Manager look like? More than anyone else in the building, they have the most intimate knowledge of who the customer is. They live on the front lines and are the first to detect problems and opportunities. They are sincere, raving fans of the brand themselves and are trusted advocates for the others. They’re fun to be around. They aren’t salespeople. Give me one Community Manager who’s been at the job 6 months over 5 focus groups any day. Because not unlike in speed dating, they must immediately learn how to make a positive, lasting impression on fans so they’ll want to return and keep the relationship going. They’re informers and entertainers, with a true belief in the value of the brand’s proposition. Internally, they live at the mercy of the resources allocated toward social. Many, whose managers don’t understand the time involved in properly curating a community, are tasked with 2 or 3 too many of them. 63% of CM’s will spend over 30 hours a week on one community. They come to intuitively know the value of the relationships they’re building, even if they can’t always be shown in a bar graph to the C-suite. Many must communicate how the customer feels to executives that simply don’t seem to want to hear it. Some can get the answers fans want quickly, others are frustrated in their ability to respond within an impressive timeframe. In short, in a corporate world coping with sweeping technological changes, amidst business school doublespeak, pie charts, decks, strat sessions and data points, the role of the Community Manager is the most…human. They are the true emotional connection to the real life customer. Which is why we sought to find a way to recognize and honor who they are, what they do, and how well they have defined the position as social grows and integrates into the larger organization. Meet our 3 finalists for Community Manager of the Year. Jeff Esposito with VistaprintJeff manages and heads up content strategy for all social networks and blogs. He also crafts company-wide policies surrounding the social space. Vistaprint won the NEDMA Gold Award for Twitter Strategy in 2010 and 2011, and a Bronze in 2011 for Social Media Strategy. Prior to Vistaprint, Jeff was Media Relations Manager with the Long Island Ducks. He graduated from Seton Hall University with a BA in English and a minor in Classical Studies. Stacey Acevero with Vocus In addition to social management, Stacey blogs at Vocus on influential marketing and social media, and blogs at PRWeb on public relations and SEO. She’s been named one of the #Nifty50 Women in Tech on Twitter 2 years in a row, as well as included in the 15 up-and-coming PR pros to watch in 2012. Carly Severn with the San Francisco BalletCarly drives engagement, widens the fanbase and generates digital content for America’s oldest professional ballet company. Managed properties include Facebook, Twitter, Tumblr, Pinterest, Instagram, YouTube and G+. Prior to joining the SF Ballet, Carly was Marketing & Press Coordinator at The Fitzwilliam Museum at Cambridge, where she graduated with a degree in English. We invite you to join us at the first annual Oracle Social Media Summit November 14 and 15 at the Wynn in Las Vegas where our finalists will be featured. Over 300 top brand marketers, agency executives, and social leaders & innovators will be exploring how social is transforming business. Space is limited and the information valuable, so get more info and get registered as soon as possible at the event site.

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• Network update solutions for a company of ~20 (5 local, 15 remote)?

  - by Margaret

  Hi all This is probably going to be a bit up in the air, because we're still in the "reaching towards solutions" phase, but I figured I'd see what you guys had to say. Plus I honestly know very little about systems and what is good and bad pratice. My organisation has always more or less worked on the concept of local machines; since it primarily employed contractors who were working from home, each of those people was largely responsible for their own machine and backup procedures and the like. We're now expanding, though we're still reasonably small (we're up to about 20 staff members). Most people still work remotely, but we have a central office where about five people are working. But we're getting large enough that we're starting to think it would be a good idea to have a central file server, and things like that - if someone gets hit by a bus, we want someone else to know where to look for the files to continue their work. A lot of the people who work for us remotely work on projects for other companies as well, so I don't want to force them to log in to our server whenever they're on a network. But I do want to make connection to be as painless as possible to do so, to improve utilisation. The other thing is that we're getting more people who would like to remote into the office server and do their work there. Our current remote connection application is an SSH install that allows people access to the network; the problem is, it's a black box to me, and I've never understood how to even connect to it (despite supposedly being de facto sysadmin). Thus far I've been able to bounce questions about how to get it working to the guy who does know it well, but he's leaving the company soon. So we probably need a solution for this that I actually understand. We were knocking around the idea of implementing a VPN with some form of remote desktop, and someone mentioned that this was largely a matter of purchasing a router capable of it; I'm not sure of the truth of that statement. This is what we have in the office: Two shiny new i7 servers, each running Windows Server 2008. Precise eventual layout is still being debated, a little, but the current suggestion is that one is primary database crunching, while the other is a warm backup of the databases, along with running Reporting Services. They currently have SQL Server 2008 installed on them, which is being connected to via the 'sa' account. We're hoping to make each person use their own account (preferably one tied to the 'central' password we set up, so we can use Windows Authentication). An older server, running XP Pro, that we are currently using as a test bed for a project that requires access to older versions of software. This machine is also being used to take backups, but I'm thinking of moving that functionality elsewhere. A spare desktop from a guy who left the company (XP Pro). We're thinking of bumping up the hard disk space and using it as the magical file server that's going to solve one particular everything. Assorted desktops, laptops, etc, at least one for each person in the office (mix of Win XP and Win 7; occasionally a person who normally works remotely might drop in to the office and bring a laptop bearing Vista, but it's pretty rare). All are set up as local user accounts at the moment; I don't know if it's the best arrangement. Purchasing more hardware is not a big problem, but we figure we might as well make use of what we've got first. Is Active Directory a big magic wand that's going to solve all the world's problems? Is there some other arrangement we should be looking to instead?

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• How to add Spatial Solr to a Solrnet query

  - by Flo

  Hi, I am running Solr on my windows machine using jetty. I have downloaded the Spatial Solr Plugin which I finally managed to get up and running. I am also using Solrnet to query against Solr from my asp.net mvc project. Now, adding data into my index seems to work fine and the SpatialTierUpdateProcessorFactory does work as well. The problem is: How do I add the spatial query to my normal query using the Solrnet library. I have tried adding it using the "ExtraParams" parameter but that didn't work very well. Here is an example of me trying to combine the spatial query with a data range query. The date range query works fine without the spatial query attached to it: new SolrQuery("{!spatial lat=51.5224 long=-2.6257 radius=10000 unit=km calc=arc threadCount=2}") && new SolrQuery(MyCustomQuery.Query) && new SolrQuery(DateRangeQuery); which results in the following query against Solr: (({!spatial lat=51.5224 long=-2.6257 radius=100 unit=km calc=arc threadCount=2} AND *:*) AND _date:[2010-05-07T13:13:37Z TO 2011-05-07T13:13:37Z]) And the error message I get back is: The remote server returned an error: (400) Bad Request. SEVERE: org.apache.solr.common.SolrException: org.apache.lucene.queryParser.Pars eException: Cannot parse '(({!spatial lat=51.5224 lng=-2.6257 radius=10000 unit= km calc=arc threadCount=2} AND *:*) AND _date:[2010-05-07T13:09:49Z TO 2011-05-0 7T13:09:49Z])': Encountered " <RANGEEX_GOOP> "lng=-2.6257 "" at line 1, column 2 4. Was expecting: "}" ... Now, the thing is if I use the Solr Web Admin page and execute the following query against it, everything works fine. {!spatial lat=50.8371 long=4.35536 radius=100 calc=arc unit=km threadcount=2}text:London What is the best/correct way to call the spatial function using SolrNet. Is the best way to somehow add that bit of the query manually to the query string and is so how? Any help is much appreciated!

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• phpexcel write excel and save ?

  - by boss

  code: <?php /** PHPExcel */ require_once '../Classes/PHPExcel.php'; /** PHPExcel_IOFactory */ require_once '../Classes/PHPExcel/IOFactory.php'; // Create new PHPExcel object $objPHPExcel = new PHPExcel(); // Set properties $objPHPExcel->getProperties()->setCreator("Maarten Balliauw") ->setLastModifiedBy("Maarten Balliauw") ->setTitle("Office 2007 XLSX Test Document") ->setSubject("Office 2007 XLSX Test Document") ->setDescription("Test document for Office 2007 XLSX, generated using PHP classes.") ->setKeywords("office 2007 openxml php") ->setCategory("Test result file"); $result = 'select * from table1'; for($i=0;$i<count($result);$i++){ $result1 = 'select * from table2 where table1_id = ' . $result[$i]['table1_id']; for ($j=0;$j<count($result1);$j++) { $objPHPExcel->setActiveSheetIndex(0)->setCellValue('A' . $j, $result1[$j]['name']); } // Set active sheet index to the first sheet, so Excel opens this as the first sheet $objPHPExcel->setActiveSheetIndex(0); // Save Excel 2007 file $objWriter = PHPExcel_IOFactory::createWriter($objPHPExcel, 'Excel2007'); $objWriter->save(str_replace('.php', '.xlsx', __FILE__)); // Echo done echo date('H:i:s') . " Done writing file.\r\n"; } ?> The above code executes and save n no of .xlsx files in the folder, but the problem im getting is biggest count(result1) in the for loop executing in all saved excel files. Please give me the solution.

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• SQL Server PIVOT with multiple X-axis columns

  - by HeavenCore

  Take the following example data: Payroll Forname Surname Month Year Amount 0000001 James Bond 3 2011 144.00 0000001 James Bond 6 2012 672.00 0000001 James Bond 7 2012 240.00 0000001 James Bond 8 2012 1744.50 0000002 Elvis Presley 3 2011 1491.00 0000002 Elvis Presley 6 2012 189.00 0000002 Elvis Presley 7 2012 1816.50 0000002 Elvis Presley 8 2012 1383.00 How would i PIVOT this on the Year + Month (eg: 201210) but preserve Payroll, Forename & Surname as seperate columns, for example, the above would become: Payroll Forename Surname 201103 201206 201207 201208 0000001 James Bond 144.00 672.00 240.00 1744.50 0000002 Elvis Presley 1491.00 189.00 1816.50 1383.00 I'm assuming that because the Year + Month names can change then i will need to employ dynamic SQL + PIVOT - i had a go but couldnt even get the code to parse, nevermind run - any help would be most appreciated! Edit: What i have so far: INSERT INTO #tbl_RawDateBuffer ( PayrollNumber , Surname , Forename , [Month] , [Year] , AmountPayable ) SELECT PayrollNumber , Surname , Forename , [Month] , [Year] , AmountPayable FROM RawData WHERE [Max] > 1500 DECLARE @Columns AS NVARCHAR(MAX) DECLARE @StrSQL AS NVARCHAR(MAX) SET @Columns = STUFF((SELECT DISTINCT ',' + QUOTENAME(CONVERT(VARCHAR(4), c.[Year]) + RIGHT('00' + CONVERT(VARCHAR(2), c.[Month]), 2)) FROM #tbl_RawDateBuffer c FOR XML PATH('') , TYPE ).value('.', 'NVARCHAR(MAX)'), 1, 1, '') SET @StrSQL = 'SELECT PayrollNumber, ' + @Columns + ' from ( select PayrollNumber , CONVERT(VARCHAR(4), [Year]) + RIGHT(''00'' + CONVERT(VARCHAR(2), [Month]), 2) dt from #tbl_RawDateBuffer ) x pivot ( sum(AmountPayable) for dt in (' + @Columns + ') ) p ' EXECUTE(@StrSQL) DROP TABLE #tbl_RawDateBuffer

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• Theoretically basic RDLC question

  - by user86431

  I'm trying to do something that I thought ought to be reasonably simple but I keep failing... Maybe I just need more coffee, but I thoguht i see if anyone else has solved the problem already. I've got a report, it contains a pile off rows. I want the row to show up grouped by one column called office. I want the groups of offices sorted by their column region. I want the rows within the office group sorted by column name. so it'd show up like this Region1 Agency a a b c Agency b a b Region 2 Agency a1 a b c etc... I can get the grouping, I can get the groups sorted by region. but I can't get the contents of the group to be sorted by name. my curret guess was Group by Office then in the sort tab, sort by region, then office, then name. no joy. Any help is appreciated. if it's relavant I'm using c# and vs2008. Thanks, E-

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• FFmpeg avcodec_find_encoder problem

  - by net

  I'm newbie in ffmpeg. my problem is "avcodec_find_encoder(CODEC_ID_H264);" func always returning null. ffmpeg configure is below on my ubuntu system. ./ffmpeg FFmpeg version SVN-r26306, Copyright (c) 2000-2011 the FFmpeg developers built on Jan 11 2011 10:34:49 with gcc 4.4.5 configuration: --enable-gpl --enable-version3 --enable-nonfree --enable-postproc --enable-libfaac --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libxvid --enable-x11grab libavutil 50.36. 0 / 50.36. 0 libavcore 0.16. 0 / 0.16. 0 libavcodec 52.108. 0 / 52.108. 0 libavformat 52.92. 0 / 52.92. 0 libavdevice 52. 2. 3 / 52. 2. 3 libavfilter 1.72. 0 / 1.72. 0 libswscale 0.12. 0 / 0.12. 0 libpostproc 51. 2. 0 / 51. 2. 0 as you can see, configuration contains --enable-libx264 so I think avcodec_find_encoder(CODEC_ID_H264); have to return something not null... please let me know how to solve this problem? ps) when i compile my test program, using below gcc -o test test.c -lavutil -lavformat -lavcodec -lx264 -lz -lm thanks

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• How to get the sending email address from outlook 2007

  - by Naresh

  I am working on outlook add-in project using Visual studio 2008 for MS Outlook 2007 in C#. Here I am explaining my problem... I got multiple accounts (3 Accounts) with my outlook 2007. I need to get accounts form Account box in New Mail Message window. When we click New Mail Message, a new window will appear from which we can send a new mail. Here (On this window) we can see Account Dropdown (Left side) under the Send Button. If we have multiple accounts with outlook, we can see all the accounts in Account Drop Down if we click on Account Box. If we click on the particular email, a right mark will appear to that Email Account and a message can bee seen on the top of the Send button is "This message will be sent via [email protected]". So, I want to get these email accounts into a string and that particular email account (which has right mark) into another string. I got these 3 email accounts into a string. But, I am not getting the particular email account(which has the right mark when we send a new email). I am using this code.... using Outlook = Microsoft.Office.Interop.Outlook; using Office = Microsoft.Office.Core; using Microsoft.Office.Interop.Outlook; Outlook._Application myOutlookApp = new Outlook.Application(); Outlook.Accounts myAccounts = myOutlookApp.Session.Accounts; foreach (Outlook.Account account in myAccounts) { string emailAddress = account.SmtpAddress; } I am able to get all the accounts from the above code..But, I just want to get the email address which we will use for sending an email at that particular moment..

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• CURL & web.py: transfer closed with outstanding read data remaining

  - by Richard J

  Hi Folks, I have written a web.py POST handler, thus: import web urls = ('/my', 'Test') class Test: def POST(self): return "Here is your content" app = web.application(urls, globals()) if __name__ == "__main__": app.run() When I interact with it using Curl from the command line I get different responses depending on whether I post it any data or not: curl -i -X POST http://localhost:8080/my HTTP/1.1 200 OK Transfer-Encoding: chunked Date: Thu, 06 Jan 2011 16:42:41 GMT Server: CherryPy/3.1.2 WSGI Server Here is your content (Posting of no data to the server gives me back the "Here is your content" string) curl -i -X POST --data-binary "@example.zip" http://localhost:8080/my HTTP/1.1 100 Content-Length: 0 Content-Type: text/plain HTTP/1.1 200 OK Transfer-Encoding: chunked Date: Thu, 06 Jan 2011 16:43:47 GMT Server: CherryPy/3.1.2 WSGI Server curl: (18) transfer closed with outstanding read data remaining (Posting example.zip to the server results in this error) I've scoured the web.py documentation (what there is of it), and can't find any hints as to what might be going on here. Possibly something to do with 100 continue? I tried writing a python client which might help clarify: h1 = httplib.HTTPConnection('localhost:8080') h1.request("POST", "http://localhost:8080/my", body, headers) print h1.getresponse() body = the contents of the example.zip, and headers = empty dictionary. This request eventually timed out without printing anything, which I think exonerates curl from being the issue, so I believe something is going on in web.py which isn't quite right (or at least not sufficiently clear) Any web.py experts got some tips? Cheers, Richard

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