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  • Oracle WebCenter Sites & Translation – powered by Lingotek

    - by rituchhibber
    You are invited to a special preview of the Lingotek Inside Oracle WebCenter Sites solution which will be showcased at Collaborate in Las Vegas later in April. Register Now! Now it's easy to quickly translate your content directly from Oracle WebCenter Sites using the new Lingotek - Inside for Oracle WebCenter Sites integration. Your users will be able to access translated content, nominate content for translation, and even offer to translate content themselves.

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  • Oracle Utilities Customer Care And Billing Supported Platforms

    - by Anthony Shorten
    An updated list of the supported platforms (for all tiers) for Oracle Utilities Customer Care And Billing V2.1.x, V2.2.x and V2.3.x is now available from My Oracle Support KB Id: 1123876.1. Please refer to this document and article for any clarification on specific platforms and related software supported for the above versions of Oracle Utilities Customer Care And Billing.

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  • Culture Shmulture?

    - by steve.diamond
    I've been thinking about "Customer Experience Management" lately. Here at Oracle, we arguably have the most complete suite of applications for managing the customer experience across and in the context of multiple channels -- from marketing to loyalty to contact center to self-service to analytics offerings, and more. And stay tuned, because in coming months let's just say we'll have even more to talk about on this front. But that said............ Last weekend my wife and I stayed at one of the premiere hotel chains on the planet. I won't name them, but we all know the short list. It could have been the St. Regis or the Ritz Carlton or Four Seasons or Hyatt Park or....This stay, at this particular hotel, was simply outstanding. Within a chain known for providing "above and beyond" levels of service, this particular hotel, under this particular manager, exceeded expectations on so many fronts. For example, at the Spa we mentioned to the two attendants that my wife is seven months pregnant and that we had previously had a lot of trouble conceiving. We then went to our room. Ten minutes later we heard a knock at the door and received a plate of chocolate covered strawberries with a heartfelt note and an inspiring quote, signed by the two spa attendees. The following day we arranged to have a bellhop drive us to the beach. Although they had a pre-arranged beach shuttle service with time limits, etc., he greeted us by saying, "I'm yours for the day until 4 p.m. Whatever you want to do is fine by me, as long as it's legal!" The morning that we left we arranged to have a taxi drive us to the airport--a nearly 40 mile drive. What showed up was a private coach complete with navy blue suited driver dude. And we were charged the taxi fare price. And there were many other awesome exchanges I won't mention here, although I did email the GM of this hotel two nights ago and expressed our effusive praise and gratitude. I'd submit that this hotel chain would have a definitive advantage using even more Oracle software to manage and optimize its customer interactions (yes, they are a customer). But WITHOUT the culture--that management team--and that instillation of aligned values across all employees of exemplifying 'the golden rule,' I wonder how much technology really matters in providing a distinctively positive and memorable customer experience. Lest you think I'm alone in these pontifications, have you read Paul Greenberg's blog lately? Have you seen one of his most recent posts? Now this SPECIFIC post is NOT about customer service per se. But it is about people. So yes, please think long and hard about the technology you seek to deploy. But never forget who will be interacting with your systems, and your customers.

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  • Erster Oracle Developer Monthly: Folien verfügbar

    - by Carsten Czarski
    Am 6. Juni 2014 fand der erste Oracle Developer Monthly Webcast statt. In diesem Webseminar erhalten die Teilnehmer aktuelle Informationen rund um die Oracle-Datenbank: Das umfasst unter anderem jeweils aktuelle Releases, wichtige Patchsets, anstehende Termine, interessante Neuigkeiten aus der Blogosphere und dem Web 2.0 und vieles mehr. Ein Ready-to-use-Tipp rundet das Seminar ab. Die Folien des ersten Oracle Developer Monthly können Sie herunterladen. Darin enthalten: Veranstaltungen im Juni und Juli 2014, aktuelle Datenbank- und Tool-Versionen sowie einige neue Funktionen der Datenbank-Patchsets 11.2.0.2 und 11.2.0.4 - schauen Sie einfach mal rein. Das nächste Oracle Developer Monthly Webseminar findet am 14. Juli 2014 um 09:00 Uhr statt (Einwahldaten).

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  • Oracle Fusion Middleware (OFM) 11g (11.1.1.7) Starter Kit available & Customizable Demos

    - by JuergenKress
    OFM PS6 starter kit is now available from Global Sales Engineering (GSE, formerly DSS).  OFM Starter Kit provides a basic foundation to design and develop middleware demos. It is based on plug and play architecture and designed to use optimal hardware resources.  The starter kit is easily extendable to incorporate more Oracle Fusion Middleware components. New Features Built on the "Build your own demos (POC)" concept Starter Kit comes with core OFM Components Oracle Unified Directory (OUD, SOA, WebCenter Content and WebCenter Spaces) Starter Kit is available over the Internet and is tuned for optimal performance Portable/Downloadable version of the Starter Kit will be available soon. Please check Demos Corner. For and questions/feedback please contact chandan Das or Anand Prasad. Call to Action Review the Release Notes. & Visit the GSE Website and book the “OFM 11.1.1.7.0 Base Platform” customizable instance. Further information about this platform is available on this page. This announcement will appear in the archive as number 412. Customizable Demos We are happy to announce the availability of the SOA 11.1.1.7.0 Platform.  SOA 11g (11.1.1.7) Platform is fully featured, built on Plug and Play architecture, and designed to develop best of breed SOA demos. New Features Built on the "Build your own demos" concept Fusion Middleware products SOA, BAM, OSB, OEP, OER, OSR, WebCenter Content and WebCenter Spaces are installed, configured, and tuned for better performance Demo instances are available over the Internet Portable version of the platform will be available soon. Please check Demos Corner For questions/feedback please contact Anvesh Baluguri or Anand Prasad. Call to Action Review the Release Notes & Visit the GSE Website and book the “SOA 11.1.1.7.0 Platform” customizable demo. Further information about this platform is available on this page.  This announcement will appear in the archive as number 413. To get access to the demo environment please contact OPN! Support If you need assistance or encounter any issues please submit a GSE Repository ticket or call the GSE Support Hotline for assistance. The GSE Support Hotline is available 24 hours a day, Monday through Friday, at: US/CAN: +1.650.506.8763 & EMEA: +44 118 9240808 & APAC: +65.6436.2150 & LAD: +1.650.506.8763 & Japan: +81-3-6834-6097. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: OFM,demos,sales,marketing,dss,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • Password Management for Oracle WebLogic customers

    - by Anthony Shorten
    One of the most common requests for enhancements I get across my desk is that customers wish to allow end users to change their passwords from our products. Now, typically password management is not in the realm of individual applications but it is an infrastructure requirement, so we don't usually add this to our roadmaps by default. The issue is that with the vast range of security stores that can be used with our product line across the Web Application Servers we support, it is almost impossible to come up with a generic enough API to work across them. If you have a specific security store on a specific Web Application Server platform then there are simpler solutions. There are a number of ways of implementing this without providing functionality specific functionality: Oracle sells Identity Management software that offers common API's to manage passwords. You can purchase those products and link to the password change dialog in those products using Navigation Keys. If you are a customer using Oracle WebLogic, then there is a sample JSP's that can be linked to provide this functionality under Oracle TechNet (registration required) under Code Samples (project S20). These can be added as a Navigation Key to complete the functionality. This will allow end users to manage their own passwords. Obviously these are all samples and should be treated as customizations when you implement them. If you wish to understand Navigation Keys, then look at the Oracle Utilities Application Framework Integration Guidelines (Doc Id: 789060.1) available from My Oracle Support.

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  • A Case for Oracle Fusion Middleware by Lucas Jellema

    - by JuergenKress
    An in-depth look at the interaction of people, processes, and technologies in the transition to a service-oriented architecture. Author's Note This article presents a profile of a fictitious organization, NOPERU. The story of NOPERU as told in this article is actually a collage of the events at some dozen organizations that I have been involved with over the past few years. None of these organizations sport all the characteristics of NOPERU - but all of them have gone through or are going through a similar transition as described here and all aspects of this article were taken from real life at one or usually many of these organizations. Background NOPERU (National Organization for Permits for Emissions and Resource Usage) is a public organization that continues to transform in terms of its business, organization and technology. Changing business requirements; new interaction channels; and increasing demands for more flexibility, faster throughput and lower costs drive these transformations, while technological evolution and new architecture patterns enable the change. NOPERU chose Oracle Fusion Middleware as the technology platform to implement the new architecture and required applications. This article takes a close look at NOPERU's journey from its origins in the early 1990s as a largely paper-based entity with regional databases and client-server Oracle Forms applications. Its upcoming business objectives are introduced: what is required of the organization and what the higher goals behind these requirements are. The architecture roadmap is described at a high level as well as drilled down to a service oriented design. Based on the architecture roadmap and the business requirements and NOPERU went through a technology selection to determine the technology stack with which the future would be realized in terms of IT. The article discusses that selection and details the projects subsequently planned (and executed to date). The new architecture and technology as well as the introduction of an Agile development method have had substantial consequences for the IT organization, the processes and individual staff members. The approach NOPERU has adopted with regard to the people and the organization is portrayed. Finally, the article discusses many conclusions that NOPERU has drawn that may benefit itself and other organizations. Introducing NOPERU NOPERU is a national organization charged with issuing permits for excessive emissions (i.e., carbon dioxide) and disproportionate usage of such resources as energy or water. Anyone-whether a commercial enterprise, government agency or private person--who emits or consumes more than what is considered "fair usage" requires such a permit. When someone builds an outdoor heated swimming pool, for example, or open-air terrace heating, such a permit needs to be obtained. When a company installs new, energy-intensive equipment, such as water boilers or deep freezers, it too needs to get a NOPERU permit. Government-sponsored projects at every level that involve consumption of large quantities of fresh water or production of high volumes of emissions must turn to NOPERU for a permit. Without the required license, any interested party can get a court to immediately put a stop to the disputed activity. Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: Lucas Jellema,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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  • REMINDER: ATG Live Webcast Nov. 15: Best Practices for Using EBS SDK for Java with Oracle ADF

    - by Bill Sawyer
    Thursday, November 15th is your chance to join Sara Woodhull and Juan Camilo Ruiz as they discuss  Best Practices for Using EBS SDK for Java with Oracle ADF. You can find the complete event details at ATG Live Webcast: Best Practices for Using EBS SDK for Java with Oracle ADF Date:               Thursday, November 15, 2012Time:              8:00 AM - 9:00 AM Pacific Standard TimePresenters:   Sara Woodhull, Principal Product Manager, E-Business Suite ATG                         Juan Camilo Ruiz, Principal Product Manager, ADF Webcast Registration Link (Preregistration is optional but encouraged) To hear the audio feed:    Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103192To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  591862924 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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  • VOTE by 20 June for OpenWorld Talk on OWB with Non-Oracle Sources

    - by antonio romero
    OWB/ODI Linkedin Group member Suraj Bang has offered a topic through OpenWorld 2010 Suggest-a-Session at Oracle Mix: Extend ETL to Heterogeneous and Unstructured Data Sources with OWB 11gR2 To vote for this talk to appear, click through to: http://bit.ly/owb_km_openworld and click on the "Vote" button. Abstract follows: Beyond basic Oracle-to-Oracle ETL, data warehousing customers need to integrate data from multiple data sources spanning multiple database vendors, file formats(csv, xml, html) and unstructured data sources like pdf's and log files. This session describes experiences extending OWB 11gR2 to extract data from Postgres, SQL Server, MySQL and Sybase, PDF documents, and more for a major banking client's data warehousing project supporting IT operations. This included metadata extraction, custom knowledge module-based ETL and replacing ad-hoc perl and java extraction code with a manageable ETL solution built on OWB's extensible plaform. Note: You must vote for at least two other talks for your vote to count, so if you haven’t already picked your three, also consider: Case Study: Real-Time data warehousing and fraud detection with Oracle 11gR2.

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  • Webcast: Oracle und Inquira

    - by swalker
    Webcast: Oracle und Inquira: Branchenführender CRM-Service vereint mit branchenführendem Wissensmanagement Schauen Sie sich die Aufzeichnung des Webcasts zu Oracle und InQuira  an. Erfahren Sie, wie Sie dank des Zusammenschlusses von Oracle und InQuira geschäftliche Vorteile und bessere Ergebnisse erzielen können, da Sie nun über alle Kanäle hinweg erstklassigen und herausragenden Kundenservice und -support bereitstellen können.

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  • Oracle and Deloitte Consulting - Governance, Risk and Compliance

    Lee Dittmar, principal with Deloitte Consulting's Enterprise Governance practice; Folia Grace, Oracle's Vice President of ERP and CPM Applications Marketing; and Lane Leskela, Oracle's Senior Product Marketing Director for Governance, Risk and Compliance Applications talk with Fred about the technology issues organizations are facing around governance, risk and compliance (GRC) and Deloitte's and Oracle's approach to helping organizations achieve and sustain GRC.

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  • Oracle Transportation Management Annual Customer Conference

    - by [email protected]
    The 2010 Oracle Transportation Management (OTM) Conference will be held June 13-16 in Philadelphia, Pennsylvania. The conference brings together all things OTM: users, prospective users, development personnel, product strategy, implementation experts, and software and services partners.  With over 200 attendees, this conference is the premiere location and time to learn about OTM, build relationships with peers, and get answers to all your OTM questions.    This year's conference will be held at the: Sheraton Society Hill, One Dock St., Philadelphia, PA. 19106Companies speaking at this year's event include:AT&T Land O Lakes BlueScope Steel Baillie Lumber Kraft Sears Roseburg Forest Products Toyota Beckman CoulterLevi StraussNiagara BottlingSmurfit StonePQ CorporationOffice Depot               To register click here http://www.otmconference.com/ConfAgenda.aspx.  1

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  • Oracle University: Database 11g Certification News(Week 39)

    - by rituchhibber
    The following exam has recently become available for beta testing: Exam Title (and code) Certification Track Oracle Database 11g Release 2: SQL Tuning  (1Z1-117) Oracle Certified Expert, Oracle Database 11g Release 2 SQL Tuning Full preparation details are available on the exam page, including prerequisites for this certification, exam topics and pricing. Remember: Your OPN discount is applied to the standard pricing shown on the website.A beta exam offers you two distinct advantages: you will be one of the first to get certified you pay a lower price. Beta exams can be taken at any Pearson VUE Testing Center.

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  • Real-time Big Data Analytics is a reality for StubHub with Oracle Advanced Analytics

    - by Mark Hornick
    What can you use for a comprehensive platform for real-time analytics? How can you process big data volumes for near-real-time recommendations and dramatically reduce fraud? Learn in this video what Stubhub achieved with Oracle R Enterprise from the Oracle Advanced Analytics option to Oracle Database, and read more on their story here. Advanced analytics solutions that impact the bottom line of a business are challenging due to the range of skills and individuals involved in realizing such solutions. While we hear a lot about the role of the data scientist, that role is but one piece of the puzzle. Advanced analytics solutions also have an operationalization aspect that also requires close proximity to where the transactional activity occurs. The data scientist needs access to the right data with which to model the business problem. This involves IT for data collection, management, and administration, as well as ensuring zero downtime (a website needs to be up 24x7). This also involves working with the data scientist to keep predictive models refreshed with the latest scripts. Integrating advanced analytics solutions into enterprise apps involves not just generating predictions, but supporting the whole life-cycle from data collection, to model building, model assessment, and then outcome assessment and feedback to the model building process again. Application and web interface designers need to take into account how end users will see and use the advanced analytics results, e.g., supporting operations staff that need to handle the potentially fraudulent transactions. As just described, advanced analytics projects can be "complicated" from just a human perspective. The extent to which software can simplify the interactions among users and systems will increase the likelihood of project success. The ability to quickly operationalize advanced analytics projects and demonstrate measurable value, means the difference between a successful project and just a nice research report. By standardizing on Oracle Database and SQL invocation of R, along with in-database modeling as found in Oracle Advanced Analytics, expedient model deployment and zero downtime for refreshing models becomes a reality. Meanwhile, data scientists are also able to explore leading edge techniques available in open source. The Oracle solution propels the entire organization forward to realize the value of advanced analytics.

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  • Reviewing the "Oracle Coherence 3.5" Book

    - by [email protected]
      I received the "Oracle Coherence 3.5" book in ebook format from Packt. I have been going through the ebook and I am really amazed with it. It is definitely a great guide for both experienced users and newbies. It is extremely well structured, and it's easy to read and understand. Additionally, the book contains a lot of useful information, including basic and advanced concepts, best practices, very useful tips and very good examples too.   In summary, if you want to become a Coherence expert, even if you are a Coherence newbie, this book is the way to go!   Further information about the book can be seen at Packt.  

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  • Workflow: Deploy Oracle Solaris 11 Zones

    - by Owen Allen
    One of the new workflows that we've introduced, which is a pretty good example of what workflows can do for you, is the Deploy Oracle Solaris 11 Zones workflow. This workflow was designed to show you everything you need to do in order to create and manage an environment with zones. It tells you what roles are needed, and it shows you the process using this image: The left side shows you the prerequisites for deploying Oracle Solaris 11 Zones - you need to have Ops Center configured on Oracle Solaris 11, have your libraries set up, and have your hardware ready to go. Once you've done that, you can begin the workflow. If you haven't provisioned Oracle Solaris 11, you do so, then create one or more zones, and create a server pool for those zones. Each one of these steps has an existing How-To, which walks you through the process in detail, and the final step of the workflow directs you to the next workflow that you're likely to be interested in - in this case, the Operating Zones workflow.

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  • Oracle VM & Virtualisation

    - by Alex Blyth
    Hi AllHere are the details for Wednesday's (28th April 2010) webcast on "Oracle VM & Virtualisation" with Special Guest - Dean Samuels, Principal Sales Consultant for Oracle VM and Oracle Enterprise Linux -  beginning at 1.30pm (Sydney, Australia Time) :Webcast is at http://strtc.oracle.com (IE6, 7 & 8 supported only)Conference ID for the webcast is 6690427Conference Key: oraclevmEnrollment is required. Please click here to enroll.Please use your real name in the name field (just makes it easier for us to help you out if we can't answer your questions on the call)Audio details:NZ Toll Free - 0800 888 157 orAU Toll Free - 1800420354 (or +61 2 8064 0613Meeting ID: 7914841Meeting Passcode: 28042010Talk to you all tomorrowAlex

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  • TUI - Oracle Exadata V2 implementation

    - by rene.kundersma
    With this post a video recorded by Oracle Benelux. The message is coming from the Senior ICT manager of TUI The Netherlands. I had the pleasure that Oracle Consulting The Netherlands allowed me to do the design, the implementation and actual migration of this first Dutch Exadata success story. Rene Kundersma Oracle Technology Services the Netherlands

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  • Oracle University Partner Enablement Update (19th March)

    - by swalker
    Java SE 7 Certification News The following exam has recently gone into Production: Exam Title and Code Certification Track Upgrade to Java SE 7 Programmer (1Z0-805) Oracle Certified Professional, Java SE 7 Programmer Full preparation details are available on the exam page, including prerequisites for this certification, exam topics and pricing. Exams can be taken at an Oracle Test Center near you or at any Pearson VUE Testing Center. The following exam has recently become available for beta testing: Exam Code and Title Certification Track Java SE 7 Programmer II (1Z1-804) Oracle Certified Professional, Java SE 7 Programmer Full preparation details are available on the exam page, including prerequisites for this certification, exam topics and pricing. A beta exam offers you two distinct advantages: you will be one of the first to get certified you pay a lower price. Beta exams can be taken at any Pearson VUE Testing Center. Stay Connected to Oracle University: LinkedIn OracleMix Twitter Facebook

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  • Using Oracle WebCenter Content for Solving Government Content-Centric Business Problems

    - by Lance Shaw
    Organizations are seeing unprecedented amounts of unstructured information such as documents, images, e-mails, and rich media files. Join us December 12th to learn about how Oracle WebCenter Content can help you provide better citizen services by managing the content lifecycle, from creation to disposition, with a single repository.  With Oracle WebCenter Content, organizations can address any content use case, such as accounts payable, HR on-boarding, document management, compliance, records management, digital asset management, or website management.  If you have multiple content silos and need a strategy for consolidating your unstructured content to reduce costs and complexity, please join us to hear from Shahid Rashid, Oracle WebCenter Development, and Oracle Pillar Partner, Fishbowl Solutions, and learn how you can create the foundation for content-centric business solutions.  •        Solve the problem of multiple content silos (content systems, file systems, workspaces) •        Fully leverage your content across applications, processes and departments •        Create a strategy for consolidating your unstructured content to reduce costs and infrastructure complexity •        Comply with regulations and provide audit trails while remaining agile •        Provide a complete and integrated solution for managing content directly from Oracle Applications (E-Business Suite, PeopleSoft, Siebel, JD Edwards) Join us on December 12th at 2pm ET, 11am PT to learn more!

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  • UPK Breakfast Event: "Getting It Done Right" - Independence, Ohio - November 8th

    - by Karen Rihs
    Join us for a UPK “Getting It Done Right” Breakfast Briefing Come for Breakfast. Leave Full of Knowledge. Join Oracle and Synaptis for a breakfast briefing event before you begin your day, and leave full with knowledge on how to reduce risk and increase user productivity. Oracle’s User Productivity Kit (UPK) can provide your organization with a single tool to provide learning and best practices for each area of the business and help ensure you’re “Getting It Done Right.”Learn from Deb Brown, Senior Solutions Consultant, Oracle, as she shows the UPK tool that can save project teams thousands of hours through automation as well as provide greater visibility into application rollouts and business processes. Also hear from a UPK Customer as they share their company’s success with Oracle UPK.  Learn how UPK insures rapid user adoption; significantly lowers development, system testing, and user enablement time and costs; and mitigates project risk. Finally, Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis, will conclude with an outline of their success as a UPK implementation partner. Register Now Thursday,November 8, 20127:30 a.m. – 10:00 a.m.Embassy Suites Cleveland – Rockside5800 Rockside Woods BoulevardIndependence, OH 44131Directions Agenda 7:30 a.m. Event Arrival / Registration. Breakfast Served. 8:00 a.m. Deb Brown, Senior Solutions Consultant, Oracle Oracle UPK – A Closer Look at Getting It Done, Right. Ensure End User Adoption. 8:40 a.m. UPK Customer Success Story 9:30 a.m. Pat Tierney, Oracle Practice Director - Synaptis and Jordan Collard, VP Sales - Synaptis – Implementation Partner - Using Oracle UPK Before, During and After Application Rollouts 9:50 a.m. Wrap Up   Don’t miss this special Breakfast Briefing and get a jump start on Oracle UPK technology. Please call 1.800.820.5592 ext. 11030 or Click here to RSVP for this exclusive event! Sponsored bySynaptisSynaptis is an Oracle Gold Partner, providing UPK training, implementation, content creation and post go-live support for organizations since 1999.     If you are an employee or official of a government organization, please click here for important ethics information regarding this event.  

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