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  • The challenge of communicating externally with IRM secured content

    - by Simon Thorpe
    I am often asked by customers about how they handle sending IRM secured documents to external parties. Their concern is that using IRM to secure sensitive information they need to share outside their business, is troubled with the inability for third parties to install the software which enables them to gain access to the information. It is a very legitimate question and one i've had to answer many times in the past 10 years whilst helping customers plan successful IRM deployments. The operating system does not provide the required level of content security The problem arises from what IRM delivers, persistent security to your sensitive information where ever it resides and whenever it is in use. Oracle IRM gives customers an array of features that help ensure sensitive information in an IRM document or email is always protected and only accessed by authorized users using legitimate applications. Examples of such functionality are; Control of the clipboard, either by disabling completely in the opened document or by allowing the cut and pasting of information between secured IRM documents but not into insecure applications. Protection against programmatic access to the document. Office documents and PDF documents have the ability to be accessed by other applications and scripts. With Oracle IRM we have to protect against this to ensure content cannot be leaked by someone writing a simple program. Securing of decrypted content in memory. At some point during the process of opening and presenting a sealed document to an end user, we must decrypt it and give it to the application (Adobe Reader, Microsoft Word, Excel etc). This process must be secure so that someone cannot simply get access to the decrypted information. The operating system alone just doesn't have the functionality to deliver these types of features. This is why for every IRM technology there must be some extra software installed and typically this software requires administrative rights to do so. The fact is that if you want to have very strong security and access control over a document you are going to send to someone who is beyond your network infrastructure, there must be some software to provide that functionality. Simple installation with Oracle IRM The software used to control access to Oracle IRM sealed content is called the Oracle IRM Desktop. It is a small, free piece of software roughly about 12mb in size. This software delivers functionality for everything a user needs to work with an Oracle IRM solution. It provides the functionality for all formats we support, the storage and transparent synchronization of user rights and unique to Oracle, the ability to search inside sealed files stored on the local computer. In Oracle we've made every technical effort to ensure that installing this software is a simple as possible. In situations where the user's computer is part of the enterprise, this software is typically deployed using existing technologies such as Systems Management Server from Microsoft or by using Active Directory Group Policies. However when sending sealed content externally, you cannot automatically install software on the end users machine. You need to rely on them to download and install themselves. Again we've made every effort for this manual install process to be as simple as we can. Starting with the small download size of the software itself to the simple installation process, most end users are able to install and access sealed content very quickly. You can see for yourself how easily this is done by walking through our free and easy self service demonstration of using sealed content. How to handle objections and ensure there is value However the fact still remains that end users may object to installing, or may simply be unable to install the software themselves due to lack of permissions. This is often a problem with any technology that requires specialized software to access a new type of document. In Oracle, over the past 10 years, we've learned many ways to get over this barrier of getting software deployed by external users. First and I would say of most importance, is the content MUST have some value to the person you are asking to install software. Without some type of value proposition you are going to find it very difficult to get past objections to installing the IRM Desktop. Imagine if you were going to secure the weekly campus restaurant menu and send this to contractors. Their initial response will be, "why on earth are you asking me to download some software just to access your menu!?". A valid objection... there is no value to the user in doing this. Now consider the scenario where you are sending one of your contractors their employment contract which contains their address, social security number and bank account details. Are they likely to take 5 minutes to install the IRM Desktop? You bet they are, because there is real value in doing so and they understand why you are doing it. They want their personal information to be securely handled and a quick download and install of some software is a small task in comparison to dealing with the loss of this information. Be clear in communicating this value So when sending sealed content to people externally, you must be clear in communicating why you are using an IRM technology and why they need to install some software to access the content. Do not try and avoid the issue, you must be clear and upfront about it. In doing so you will significantly reduce the "I didn't know I needed to do this..." responses and also gain respect for being straight forward. One customer I worked with, 6 months after the initial deployment of Oracle IRM, called me panicking that the partner they had started to share their engineering documents with refused to install any software to access this highly confidential intellectual property. I explained they had to communicate to the partner why they were doing this. I told them to go back with the statement that "the company takes protecting its intellectual property seriously and had decided to use IRM to control access to engineering documents." and if the partner didn't respect this decision, they would find another company that would. The result? A few days later the partner had made the Oracle IRM Desktop part of their approved list of software in the company. Companies are successful when sending sealed content to third parties We have many, many customers who send sensitive content to third parties. Some customers actually sell access to Oracle IRM protected content and therefore 99% of their users are external to their business, one in particular has sold content to hundreds of thousands of external users. Oracle themselves use the technology to secure M&A documents, payroll data and security assessments which go beyond the traditional enterprise security perimeter. Pretty much every company who deploys Oracle IRM will at some point be sending those documents to people outside of the company, these customers must be successful otherwise Oracle IRM wouldn't be successful. Because our software is used by a wide variety of companies, some who use it to sell content, i've often run into people i'm sharing a sealed document with and they already have the IRM Desktop installed due to accessing content from another company. The future In summary I would say that yes, this is a hurdle that many customers are concerned about but we see much evidence that in practice, people leap that hurdle with relative ease as long as they are good at communicating the value of using IRM and also take measures to ensure end users can easily go through the process of installation. We are constantly developing new ideas to reducing this hurdle and maybe one day the operating systems will give us enough rich security functionality to have no software installation. Until then, Oracle IRM is by far the easiest solution to balance security and usability for your business. If you would like to evaluate it for yourselves, please contact us.

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  • Diagramming Software for a Developer/Designer

    - by Craig Walker
    For a long time I've been looking for a good diagramming/vector-based drawing program that meets my needs as a developer. I'd like to: Draw database diagrams Draw flow charts Draw object-modeling diagrams (UML being the standard) Draw other free-form diagrams (basically boxes & arrows with the occasional clipart) Draw mockups of user interfaces and web pages EDIT: I want good-looking electronic-format diagrams that I can show to 3rd parties, not just something for my own internal use. EDIT 2: I'm also looking for Windows software, although I'm toying with the idea of switching to Mac, so a really good Mac-only product might get me to switch. Basically I need a good vector graphic program (with decent grouping, connecting lines, and ideally auto-routing). I'd prefer a diagramming tool that can also be used for drawing (for the UI mockups) rather than a drawing tool that can also be used for diagrams. I've tried Visio on several occasions, and every time I've been disappointed. The interface always seems to get in my way at some point. It's pretty close to what I want, and the latest version (I got the trail from MS) seems to be better than previous ones in terms of usability, but I really don't want to plunk down that sort of cash for a mediocre product. I've tried Dia and Inkscape, and while initially promising and with the right price tag, I found both of them to be lacking in several ways (including some recurring bugs). I've toyed with getting Adobe Illustrator, but I've never used it before, and I have a feeling that it wouldn't handle the diagramming aspect very well, and I don't want to buy a copy just to find out it doesn't meet my needs. So far, the product that I've had the most success with is, sadly, OpenOffice Draw. It's free of course (which lowers my expectations and thus improves my view of it) and its usability is pretty good, but in the end I'd like something more suited to diagramming. I'm willing to spend real money (in the $500-$1K range) for a really good piece of software if it does everything I want it to. The front runner is of course Visio but I'm hoping for more. Does anybody have any recommendations? CONCLUSION: @dlamblin had the most informative post, but the part I gained the most from was his/her (and others) mention of OmniGraffle, not Gliffy. I gave Gliffy a try, and it seemed neet for occational use, but since it's a Flash app (note: not AJAX as dlamblin mentioned) it's still a bit of a pain to use (no keyboard shortcuts for copy/paste was pretty much a deal breaker for me). I also tried SmartDraw, but it had 3-strikes-you're-out against it: The trial period was only 7 days long. It used some nonstandard (and visually jarring) GUI widget toolkit for its UI. At the very least it makes me suspicious (how do I know it will actually work & support the standard Windows features?) It crashed on me early into my trial. OmniGraffle looks like exactly what I want... except that it's Mac-only (so I couldn't give it a try). However, it got good reviews from my Mac-owning coworker, and I hope to try it on a friend's Mac soon. If it's good enough then I might spring for a new MacBook.

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  • Driver Scanner detect driver needed

    - by Pennf0lio
    Hi, I'm currently fixing the laptop of my friend. Her Laptop is kinda old and is not a well know brand (Redfox Navigator), So that means there are lack of support online. Are there Software that you install and will scan the system and will look for the driver that it needs? Note: The Laptop can't connect through the internet. thanks!

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  • Banking applications

    - by Rohit
    Is there still scope left for a banking software? Almost all the banks now run core-banking solution, still I could see new companies coming with their banking solutions. Is there still scope left for the new comers in this segment?

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  • Windows-based video creation with Ken Burns effect

    - by Chris Farmer
    I want to create a video of old photos and I would like to use the Ken Burns effect for more pleasant transitions. I don't think I require inserting any existing video clips into this -- I just want to create a video from my images. It would be nice to be able to add titles and captions, too. Which Windows-based software can help me with this?

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  • Which laptop should I get for web design / development

    - by Mikey1010
    Hi, I require to buy a laptop, but I'm clueless really-need a laptop that will run the usual software for web work-photoshop,fireworks,dreamweaver,flash etc but also run php and .net, maybe most programs open at same time. My budget is between £400-£600 ($600-$900) please provide links if possible! Any help is very much appreciated.

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  • Which laptop should I get for web design / development

    - by Mikey1010
    Hi, I require to buy a laptop, but I'm clueless really-need a laptop that will run the usual software for web work-photoshop,fireworks,dreamweaver,flash etc but also run php and .net, maybe most programs open at same time. My budget is between £400-£600 ($600-$900) please provide links if possible! Any help is very much appreciated.

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  • Which laptop should I get for web design / development?

    - by Mikey1010
    Hi, I require to buy a laptop, but I'm clueless really-need a laptop that will run the usual software for web work-photoshop,fireworks,dreamweaver,flash etc but also run php and .net, maybe most programs open at same time. My budget is between £400-£600 ($600-$900) please provide links if possible! Any help is very much appreciated.

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  • How to remove bots from my computer?

    - by Nrew
    Because trend micro's rubotted detected that there is a bot running on my system and recommends to run Trend micro's house call to remove the bot. But when I ran house call, it does not detect anything. By the way,my current antivirus software is Microsoft Security Essentials.

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  • tool for creating seamless pattern?

    - by Pennf0lio
    Hi, I'm a designer, that uses Illustrator and Photoshop to create my artworks. Now I know it can be done in photshop and illustrator but the process is kinda time consuming, You have to keep adjusting the position just to achieve seamless pattern. Now if there a software or plugin that will make your life easy, I would definitely would like to know. Thanks!

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  • explain md's raid10,f2

    - by xenoterracide
    I know how most of the various RAID's work. But I stumbled on the recommended raid10,f2 mode while researching linux software raid. I don't really understand how it works on 2 or 3 disks. could someone explain it to me? or point me to a really good article that explains it?

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  • Recommended apps for new desktop machine install?

    - by Eddie Parker
    I'm hoping to harness the collective tips of superuser to gather recommended apps/configurations to keep a new desktop clean, virus free, and hopefully lower software rot. I ask because I've recently come across tools like dropbox, deepfreeze, returnil, etc, and I'm curious what other ones are out there to protect a new box. I personally am interested in Windows, but feel free to comment on whatever OS you'd like, freeware or otherwise. Ideally specify the price/OS in your answer(s).

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  • Looking for CPU/GPU Temperature Monitor with Live Logging

    - by Nick Gotch
    I'm looking for a CPU/GPU temperature monitor with live logging that's also free. This question recommended some good software but doesn't meet my needs. I tried HWMonitor and it works great except it doesn't have live logging. I need live logging because the system I'm using seems to overheat and shutdown (assuming it's related to overheating) and I'd like to catch the failing point.

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  • Auto shutdown computer after all downloads finish - Firefox

    - by galacticninja
    The 'Auto Shutdown computer after all downloads finish' extension that I used for Firefox 3.6 - Auto Shutdown 3.6.2D by InBasic , does not work with Firefox 4 or higher, even if I tweaked it to force its compatibility with versions of Firefox higher than 3.6. Can anyone recommend another extension, software, or solution that can automatically shutdown the computer after all downloads have finished in Firefox 4 or later versions? The OS I'm using is Windows 7.

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  • Adobe AIR Corrupt file

    - by manhattan70
    I got this software that requires adobe AIR, I've installed it and I keep getting this corrupt file message: AdobeAIRInstaller.exe - Corrupt File The file or directory C:\$Mft is corrupt and unreadable. Please run the Chkdsk utility Not sure what to do and where to find this utility.. Thanks

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  • Capture VHS to Mac

    - by Kato
    I have a Mac Pro running Leopard and a RCA to USB cable and a VCR. I'm trying to figure out the best way to capture VHS tapes onto my computer using what I have. I cannot seem to find video capturing software for Macs that would do this through USB, especially for cheap or free, or with the ability to capture in MPEG2 format. Does anyone have directions/suggestions?

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  • Managing a wireless internet connection

    - by cornjuliox
    I've just recently purchased a USB wi-fi adapter and have been using the software (for Windows XP) that comes with it to search for and connect to networks, but it's really quite slow and featureless. Are there free/OSS alternatives for Windows XP that can I can replace it with? Preferably something that can, in addition to connecting/searching for wireless networks, display stats like signal strength and transfer speeds on graphs so I can better monitor the quality of my connection?

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