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• Troubleshooting an unstable internet connection

  - by Konrad Rudolph

  My MacBook Pro running OS X (10.9, but I had the same problem before) is connected to a Belkin router via WiFi and, using Virgin Media as the ISP, to the internet. The connection is extremely unstable – on some days, I get a ping timeout every few seconds. In addition, some domains seem to suffer general connectivity issues. For instance, I often find that while the youtube.com website loads, none of the videos (which are hosted on a separate domain) do. At other times, videos load but always fail to buffer, even though the actual connection speed is ok, even though I’ve disabled dash playback. Since I’m living in a rented room and the ISP contract isn’t actually mine I’ve got only limited possibilities of addressing the problem. In particular, I have no access to the router configuration and my non tech savvy landlady, while sympathetic, is not in a great hurry to hand the problem over to the ISP’s customer support. What’s more, I seem to be the only person in the house experiencing these problems – but I can imagine that this is simply because I’m the only one who’s using the internet continuously. I’m searching for specific tests that might be able to pinpoint – and ideally solve – the problem. So far all I’ve managed to do is establish that Virgin is routing my traffic in mysterious ways. Here’s an excerpt from traceroute google.co.uk. It’s worth mentioning that the host name doesn’t seem to matter a lot, the trace route is always the same. traceroute: Warning: google.co.uk has multiple addresses; using 62.254.36.148 traceroute to google.co.uk (62.254.36.148), 64 hops max, 52 byte packets 1 (192.168.2.1) 1.112 ms 1.300 ms 2.359 ms 2 10.100.32.1 (10.100.32.1) 11.926 ms 10.217 ms 24.987 ms 3 cmbg-core-1a-ae3-610.network.virginmedia.net (80.1.202.93) 28.809 ms * 66.653 ms 4 popl-bb-1b-ae16-0.network.virginmedia.net (212.43.163.141) 13.759 ms 126.504 ms 20.472 ms 5 nrth-bb-1b-et-010-0.network.virginmedia.net (62.253.175.57) 28.357 ms 16.398 ms 42.387 ms 6 nrth-bb-1c-ae1-0.network.virginmedia.net (62.253.174.110) 27.441 ms 15.622 ms 12.044 ms 7 lutn-icdn-1-ae0-0.network.virginmedia.net (62.253.175.82) 16.678 ms 28.463 ms 28.253 ms 8 * * * 9 * * * 10 * * * ^C If I let it, this goes on until the end of time. It never seems to reach a destination. Is this normal? A friend living in the same town who is also with Virgin Media has a more conventional traceroute output: 7 hops to google.co.uk, all of which send the ICMP TIME_EXCEEDED response. The obvious fix – rebooting the router – doesn’t seem to help. As far as I can tell, the WiFi connection is stable (I can always ping the router) so the problem is further downstream. I’ve tried using an alternative DNS before (OpenDNS) but if anything, this made things worse. In fact, it made all Google services nigh unreachable.

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• De-index URL parameters by value

  - by Doug Firr

  Upon reading over this question is lengthy so allow me to provide a one sentence summary: I need to get Google to de-index URLs that have parameters with certain values appended I have a website example.com with language translations. There used to be many translations but I deleted them all so that only English (Default) and French options remain. When one selects a language option a parameter is aded to the URL. For example, the home page: https://example.com (default) https://example.com/main?l=fr_FR (French) I added a robots.txt to stop Google from crawling any of the language translations: # robots.txt generated at http://www.mcanerin.com User-agent: * Disallow: Disallow: /cgi-bin/ Disallow: /*?l= So any pages containing "?l=" should not be crawled. I checked in GWT using the robots testing tool. It works. But under html improvements the previously crawled language translation URLs remain indexed. The internet says to add a 404 to the header of the removed URLs so the Googles knows to de-index it. I checked to see what my CMS would throw up if I visited one of the URLs that should no longer exist. This URL was listed in GWT under duplicate title tags (One of the reasons I want to scrub up my URLS) https://example.com/reports/view/884?l=vi_VN&l=hy_AM This URL should not exist - I removed the language translations. The page loads when it should not! I played around. I typed example.com?whatever123 It seems that parameters always load as long as everything before the question mark is a real URL. So if Google has indexed all these URLS with parameters how do I remove them? I cannot check if a 404 is being generated because the page always loads because it's a parameter that needs to be de-indexed.

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• Watching YouTube favorites on Apple TV

  - by iHeartDucks

  I always get an error when I try and watch YouTube favorites using Apple TV. Is anyone else having similar problems?

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• Kill a tree, save your website? Content strategy in action, part III

  - by Roger Hart

  A lot has been written about how driving content strategy from within an organisation is hard. And that's true. Red Gate is pretty receptive to new ideas, so although I've not had a total walk in the park, it's been a hike with charming scenery. But I'm one of the lucky ones. Lots of people are involved in content, and depending on your organisation some of those people might be the kind who'll gleefully call themselves "stakeholders". People holding a stake generally want to stick it through something's heart and bury it at a crossroads. Winning them over is not always easy. (Richard Ingram has made a nice visual summary of how this can feel - Content strategy Snakes & ladders - pdf ) So yes, a lot of content strategy advocates are having a hard time. And sure, we've got a nice opportunity to get together and have a hug and a cry, but in the interim we could use a hand. What to do? My preferred approach is, I'll confess, brutal. I'd like nothing so much as to take a scorched earth approach to our website. Burn it, salt the ground, and build the new one right: focusing on clearly delineated business and user content goals, and instrumented so we can tell if we're doing it right. I'm never getting buy-in for that, but a boy can dream. So how about just getting buy-in for some small, tenable improvements? Easier, but still non-trivial. I sat down for a chat with our marketing and design guys. It seemed like a good place to start, even if they weren't up for my "Ctrl-A + Delete"  solution. We talked through some of this stuff, and we pretty much agreed that our content is a bit more broken than we'd ideally like. But to get everybody on board, the problems needed visibility. Doing a visual content inventory Print out the internet. Make a Wall Of Content. Seriously. If you've already done a content inventory, you know your architecture, and you know the scale of the problem. But it's quite likely that very few other people do. So make it big and visual. I'm going to carbon hell, but it seems to be working. This morning, I printed out a tiny, tiny part of our website: the non-support content pertaining to SQL Compare I made big, visual, A3 blowups of each page, and covered a wall with them. A page per web page, spread over something like 6M x 2M, with metrics, right in front of people. Even if nobody reads it (and they are doing) the sheer scale is shocking. 53 pages, all told. Some are redundant, some outdated, some trivial, a few fantastic, and frighteningly many that are great ideas delivered not-quite-right. You have to stand quite far away to get it all in your field of vision. For a lot of today, a whole bunch of folks have been gawping in amazement, talking each other through it, peering at the details, and generally getting excited about content. Developers, sales guys, our CEO, the marketing folks - they're engaged. Will it last? I make no promises. But this sort of wave of interest is vital to getting a content strategy project kicked off. While the content strategist is a saucer-eyed orphan in the cupboard under the stairs, they're not getting a whole lot done. Of course, just printing the site won't necessarily cut it. You have to know your content, and be able to talk about it. Ideally, you'll also have page view and time-on-page metrics. One of the most powerful things you can do is, when people are staring at your wall of content, ask them what they think half of it is for. Pretty soon, you've made a case for content strategy. We're also going to get folks to mark it up - cover it with notes and post-its, let us know how they feel about our content. I'll be blogging about how that goes, but it's exciting. Different business functions have different needs from content, so the more exposure the content gets, and the more feedback, the more you know about those needs. Fingers crossed for awesome.

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• What is the most time-effective way to monitor & manage threats from bots and/or humans?

  - by CheeseConQueso

  I'm usually overwhelmed by the amount of tools that hosting companies provide to track & quantify traffic data and statistics. I'm equally overwhelmed by the countless flavors of malicious 'attacks' that target any and every web site known to man. The security methods used to protect both the back and front end of a website are documented well and are straight-forward in terms of ease of implementation and application, but the army of autonomous bots knows no boundaries and will always find a niche of a website to infest. So what can be done to handle the inevitable swarm of bots that pound your domain with brute force? Whenever I look at error logs for my domains, there are always thousands of entries that look like bots trying to sneak sql code into the database by tricking the variables in the url into giving them schema information or private data within the database. My barbaric and time-consuming plan of defense is just to monitor visitor statistics for those obvious patterns of abuse and either ban the ips or range of ips accordingly. Aside from that, I don't know much else I could do to prevent all of the ping pong going on all day. Are there any good tools that automatically monitor this background activity (specifically activity that throws errors on the web & db server) and proactively deal with these source(s) of mayhem?

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• July, the 31 Days of SQL Server DMO’s – Day 28 (sys.dm_db_stats_properties)

  - by Tamarick Hill

  The sys.dm_db_stats_properties Dynamic Management Function returns information about the statistics that are currently on your database objects. This function takes two parameters, an object_id and a stats_id. Let’s have a look at the result set from this function against the AdventureWorks2012.Sales.SalesOrderHeader table. To obtain the object_id and stats_id I will use a CROSS APPLY with the sys.stats system table. SELECT sp.* FROM sys.stats s CROSS APPLY sys.dm_db_stats_properties(s.object_id, s.Stats_id) sp WHERE sp.object_id = object_id('Sales.SalesOrderHeader') The first two columns returned by this function are the object_id and the stats_id columns. The next column, ‘last_updated’, gives you the date and the time that a particular statistic was last updated. The next column, ‘rows’, gives you the total number of rows in the table as of the last statistic update date. The ‘rows_sampled’ column gives you the number of rows that were sampled to create the statistic. The ‘steps’ column represents the number of specific value ranges from the statistic histogram. The ‘unfiltered_rows’ column represents the number of rows before any filters are applied. If a particular statistic is not filtered, the ‘unfiltered_rows’ column will always equal the ‘rows’ column. Lastly we have the ‘modification_counter’ column which represents the number of modification to the leading column in a given statistic since the last time the statistic was updated. Probably the most important column from this Dynamic Management Function is the ‘last_updated’ column. You want to always ensure that you have accurate and updated statistics on your database objects. Accurate statistics are vital for the query optimizer to generate efficient and reliable query execution plans. Without accurate and updated statistics, the performance of your SQL Server would likely suffer. For more information about this Dynamic Management Function, please see the below Books Online link: http://msdn.microsoft.com/en-us/library/jj553546.aspx Folllow me on Twitter @PrimeTimeDBA

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• Whether to go for part MBA or not [closed]

  - by Santosh singh

  I need your help in knowing more about SP Jain Finance MBA. I am currently working in Singapore as a tech lead having 6.5 year experience in IT, planning to do part time MBA. There are currently 3 specialisation offered- marketing,operations and finance- I am not sure which one to choose. Whether I would be able to find a job in finance after getting MBA degree from SP Jain. Basically I do not forsee any career growth in my present company, so in a fix should I do MBA or go for some specialised course if you suggest.

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• Test Driven Development with vxml

  - by Malcolm Anderson

  It's been 3 years since I did any coding and am starting back up with Java using netBeans and glassfish.  Right off the bat I noticed two things about Java's ease of use.  The java ide (netBeans) has finally caught up with visual studio, and jUnit, has finally caught up with nUnit.  netBeans intellisense exists and I don't have to subclass everything in jUnit.    Now on to the point of this very short post ( request)   I'm trying to figure out how to do test driven development with vxml and have not found anythnig yet.  I've done my google search, but unfortunately, TDD in IVR land has something to do with helping the hearing impared. I've found a vxml simulator or two, but none of their marketing is getting my hopes up.    My request - if you have done any agile engineering work with vxml, contact me, I need to pick your brain and bring some ideas back to my team.   Thanks in advance.

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• SharpDx: using maximized RenderForm

  - by ceiling cat

  I'm trying to learn DirectX via SharpDX, very new to this. What I want to do is be able to draw 2D shapes for a game I'm trying to make. So I started with the demo "MiniRect" that came with SharpDX. Since I want my game to be full-screen, I changed the RenderForm to be maximized (using WindowState) and set the FromBorderStyle to None. I noticed that even if the form is set to maximized, it's size is always 800 by 600. In my renderloop, if I specify the location for the rectangle has 400 by 300, it is drawn in the middle of the screen. If I try to set the location via mouse-click (using the RenderForm's MouseClick event, there is always an offset present between where the mouse was clicked and where the drawing shows up. My system DPI is set to the standard (96) so there shouldn't be any scaling. But it looks like there is a scaling factor of about 2.4 If it's not the DPI settings, does anyone have any idea what this be related to? The problem doesnt happen if the RenderForm is not maximized. Is there another way to be drawing full-screen using SharpDX? Thanks

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• Fix invalid objects and components - BEFORE you upgrade!

  - by Mike Dietrich

  We are currently running a Tech Challange Workshop with 25 Oracle consultants and support folks from all over EMEA. We call it Tech Challange because we seperate these experts having between 5 and 20 years of Oracle experience into 5 groups - and each group has to complete their special challange such as moving a database from 10.2 to Exadata V2 or upgrading from single instance 10.2 to Real Application Clusters 11.2 with the new Grid Infrastructure. Actually we start this training with a bit presentation pieces about upgrades, Real Application Testing and Golden Gate. And one topic I always point out: Keep your database tidy before the upgrade!!! Clean up all invalid objects - especially in SYS and SYSTEM user schema BEFORE you upgrade. Use utlrp.sql to recompile invalid objects. Use Note:753041.1 to diagnose and fix invalid components. Do this always BEFORE you start the upgrade. Even if it may take some time. Otherwise your upgrade could fails or significant parts of the database packages could be invalid after the upgrade as well. I just came across this today as one group had ~240 invalid objects in the database - and due to the fact that the original system was still there could proof that the objects had been invalid before. Good job, BUT ... :-)

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• Tell me what&rsquo;s wrong! &ndash; An XNA sample demonstrating exception handling and reporting in

  - by George Clingerman

  I’ve always enjoyed using Nick Gravelyn’s exception handling in all of my games. You’re always going to encounter those unhandled exception that your players are going to ferret out and having a method to display them rather than just crashing to the dashboard is definitely more of an elegant solution. But the other day I got to thinking…what if we could do more? What if instead of just displaying the error, we could encourage the players to send us the error. So I started playing with that an expanding upon Nick’s sample code to see what I could come up with. I got close to what I envisioned, but unfortunately there were some limitations to just what the XNA API could do. In my head I was picturing the players hitting “Send Message” and a 360 message would just be sent to the XBLIG developer. Unfortunately, you can only send messages in an XNA game to someone you’re currently in a network session with. Since I didn’t want to have a 360 server running all the time, virally connecting to players just to get error messages, I did the next best thing and just open up a 360 message and encourage them to manually enter the gamertag. Maybe someday we’ll be able to do that a little better, but this works for now. In the sample, players can hit the “A” button or key to generate in an exception. If the debugger is not attached, then the Exception message screen will be shown explaining what has happened and giving the player a chance to send a 360 message to the gamertag provided or maybe even just send an email. Nick’s code has been changed just a bit. It now accepts any PlayerIndex (no longer hard coded to just PlayerIndex.One) and it no longer uses a MessageBox to get the users selection. The code has also been modified so that it works both for the 360 and for the PC. Check out “Tell me what’s wrong!” and let me know if you have any thoughts or suggestions. I really do appreciate the feedback.

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• From .psd to working HTML and CSS - help me suck less

  - by kevinmajor1

  I am not much of a designer. My strength lies in coding. That said, I'm often forced into the role of "The Man," responsible for all aspects of site creation. So, that said I'm wondering if the pros can give me tips/solutions/links to tutorials to my main questions. Resolution. What should I aim for? What are the lower and upper edges I should be aware of? I know that systems like 960 Grid were popular recently. Is that the number I should still aim for? Slicing up a .psd - are there any tricks I should know? I've always found it difficult to get my slices pixel perfect. I'm also really slow at it. I must be looking at it wrong, or missing something fundamental. The same goes for text. Layouts are always filled with the classic "Lorem...", but I can never seem to get real content to fit quite as well on the screen. The advanced (to me, anyway) looking things, like a part of a logo/image overlaying what looks like a content area. How does one do that? How do layouts change/are informed by the decision to go fixed or liquid? Again, any tips/tricks/suggestions/tutorials you can share would be greatly appreciated.

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• DIVIDE vs division operator in #dax

  - by Marco Russo (SQLBI)

  Alberto Ferrari wrote an interesting article about DIVIDE performance in DAX. This new function has been introduced in SQL Server Analysis Services 2012 SP1, so it is available also in Excel 2013 (which still doesn’t have other features/fixes introduced by following Cumulative Updates…). The idea that instead of writing: IF ( Sales[Quantity] <> 0, Sales[Amount] / Sales[Quantity], BLANK () ) you can write: DIVIDE ( Sales[Amount], Sales[Quantity] ) There is a third optional argument in DIVIDE that defines the result in case the denominator (second argument) is zero, and by default its value is BLANK, so I omitted the third argument in my example. Using DIVIDE is very important, especially when you use a measure in MDX (for example in an Excel PivotTable) because it raise the chance that the non empty evaluation for the result is evaluated in bulk mode instead of cell-by-cell. However, from a DAX point of view, you might find it’s better to use the standard division operator removing the IF statement. I suggest you to read Alberto’s article, because you will find that an expression applying a filter using FILTER is faster than using CALCULATE, which is against any rule of thumb you might have read until now! Again, this is not always true, and depends on many conditions – trying to simplify, we might say that for a simple calculation, the query plan generated by FILTER could be more efficient – but, as usual, it depends, and 90% of the times using FILTER instead of CALCULATE produces slower performance. Do not take anything for granted, and always check the query plan when performance are your first issue!

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• Did You Miss It? Replay of the Value Chain Transformation now available.

  - by Stephen Slade

  This very informative webcast on transformation of the value chain is now available for replay. Hear from leading authorities in business,  journalism  and academia on how traditional supply chains have been converted into high performance value chains. Jeff Moad of  Managing Executive chairs this panel of experts including Steve Tungate, VP at Toshiba Business on how they overcome tremendous challenges in a global competitive market in the print industry. Dr. Larry Lapide of MIT discusses Strategic Demand Management from a consulting perspective and Maha Muzumdar, VP of Supply Chain Apps Marketing at Oracle presents the roadmap and tactical approaches that leading firms take. A case study on Sun’s Supply Chain Transformation is highlighted.  For those considering leveraging their supply chain and using it as a strategic tool, this 50 minute webcast will be very informative. link for the webcast:  https://thomaswebinar.webex.com/thomaswebinar/lsr.php?AT=pb&SP=EC&rID=5299632&rKey=10b6e6d17448c78d

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• kannel's failure exeeds 6% when seneding many sms

  - by isbah

  i have a script that send about 10000 msg the problem is that the failure always exeeds 6% is that because kannel can't handle all these msgs thanks in advance

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• How to control Word layout used when opening file?

  - by Marcus

  How can you configure a Word file to always open in a given layout when you mail it to other people?

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• Cannot re-install Ubuntu 12.04 via USB (USB booting issue)

  - by Mohd Arafat Hossain

  I've read the previous questions related to my same problem regarding the USB not booting issue and have tried everything from what was replied in those post's but still no luck. I will tell you everything I have done so far (If it helps in any way...) 1) Previously I had Windows 7 running on my laptop, where I downloaded the official torrent ISO (i386 desktop) and using Unetbootin I made a bootable USB 2) Restarted the laptop with the USB connected and IT BOOTED, then I installed it on my HDD(Internal) replacing my Windows 7 3) After installing it restarted and I took some time to explore Ubuntu after the log in, then went online and followed some website for the things to do after installing Ubuntu 12.04.....and then there were errors while installing some softwares and plug-ins. The error asked me to check if i was connected to the Internet properly....while I was surfing facebook good as always on an open Firefox. The same error comes when installing Ubuntu one. 4) so I decided to re-install Ubuntu thinking I had done something wrong during the installation (I'm installing from the same USB)...and it didn't boot. I checked the boot priority and it was/is set in USB first (as always). To say in detail what happens is when I restart the USB light flashes at start, later on stops and in the screen the installed Ubuntu 12.04 loads up for me to log in (meaning it's not booting from the USB). By reading you can see that I haven't done much and I honestly didn't even touch the system settings to mess things up. As I have mentioned above I've tried everything in the previous post's in this related topic and it didn't work so I'm hoping for a new solution as a reply. Thanks in advance :) Edited: I wanted to add this I want to clean install instead of solving errors so please give a step by step guide. thanks for any help :)

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• Windows being placed on wrong monitor

  - by osarusan

  I'm running a fresh install of Ubuntu 12.04x64 (ATI Radeon HD4770 with open source drivers) and I am having trouble getting windows to appear on the right screen. Yesterday I plugged in my secondary monitor and it worked perfectly out of the box, except that for some reason, compiz wants to place windows on the secondary monitor rather than the first. This is a problem because I don't use the secondary monitor 100% of the time, and I don't want windows being placed on it when it is off. Also, it's only some windows that are getting placed there. For example, the "Edit Connections" window from the networking menu is always placed off my primary screen. There are a number of other windows that do the same. While some, like nautilus, always appear on the proper monitor. I played around with Compiz Config Settings Manager and found that if I disable the "Place Windows" plugin, all of the windows appear on the proper monitor -- except that they are placed underneath the Unity Panel, so I have to alt-drag them out each time in order to use them. With out without that plugin, I can't seem to get a sensible setup. The windows are supposed to appear only on the active display, but for some reason Compiz doesn't want to do that with some windows. Does anyone know a fix for this? I'd rather not have to disable and re-enable my monitor every single time I use it...

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• What technologies are used for Game development now days?

  - by Monika Michael

  Whenever I ask a question about game development in an online forum I always get suggestions like learning line drawing algorithms, bit level image manipulation and video decompression etc. However looking at games like God of War 3, I find it hard to believe that these games could be developed using such low level techniques. The sheer awesomeness of such games defy any comprehensible(for me) programming methodology. Besides the gaming hardware is really a monster now days. So it stands to reason that the developers would work at a higher level of abstraction. What is the latest development methodology in the gaming industry? How is it that a team of 30-35 developers (of which most is management and marketing fluff) able to make such mind boggling games? If the question seems too general could you explain the architecture of God of War 3? Or how you would go about producing a clone? That I think should be objectively answerable.

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• Why is there never any controversy regarding the switch statement? [closed]

  - by Nick Rosencrantz

  We all know that the gotostatement should only be used on very rare occasions if at all. It has been discouraged to use the goto statement countless places countless times. But why it there never anything like that about the switch statement? I can understand the position that the switch statement should always be avoided since anything with switch can always be expressed by if...else... which is also more readable and the syntax of the switch statement if difficult to remember. Do you agree? What are the arguments in favor of keeping the 'switch` statement? It can also be difficult to use if what you're testing changes from say an integer to an object, then C++ or Java won't be able to perform the switch and neither C can perform switch on something like a struct or a union. And the technique of fall-through is so very rarely used that I wonder why it was never presented any regret of having switch at all? The only place I know where it is best practice is GUI code and even that switch is probably better coded in a more object-oriented way.

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• OpenDNS servers initial response is very slow

  - by Ben Collins

  I've got a Time Warner cable ISP package (RoadRunner), and the modem they gave me doesn't allow me to specify which DNS servers to use; it always uses whatever the upstream dhcp server gives it. I prefer to use OpenDNS on my home network, so i've configured a couple of my PCs manually in the Windows adapter settings for IPv4 such that their IP addresses are obtained via DHCP, but the DNS server settings are fixed to the OpenDNS server IPs. Now, when I startup Windows on these PCs, it always takes 2-3 minutes to start receiving responses from the DNS servers; any request before that times out. While not debilitating, this is quite annoying. Any ideas why this might be happening?

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• Alcatel-Lucent Boosts Broadband Over Copper To 300Mbps

  - by Ratman21

  alphadogg at Slashdot writes "Alcatel-Lucent has come up with a way to [0]move data at 300Mbps over copper lines. So far the results have only been reproduced in a lab environment — real products and services won't be available for at least a year. From the article: 'Researchers at the company's Bell Labs demonstrated the 300Mbps technology over a distance of 400 meters using VDSL2 (Very high bitrate Digital Subscriber Line), according to Stefaan Vanhastel, director of product marketing at Alcatel-Lucent Wireline Networks. The test showed that it can also do 100Mbps over a distance of 1,000 meters, he said. Currently, copper is the most common broadband medium. About 65 percent of subscribers have a broadband connection that's based on DSL, compared to 20 percent for cable and 12 percent for fiber, according to market research company Point Topic. Today, the average advertised DSL speeds for residential users vary between 9.2 Mbps and 1.9Mbps in various parts of the world, Point Topic said.'" Discuss this story at: http://tech.slashdot.org/comments.pl?sid=10/04/21/239243

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• Oracle E-Business Supply Chain Suite Release 12.1.2: Latest & Greatest!

  - by [email protected]

  This week we hosted one of several planned orientation and training sessions for the ASR/ASM sales community.  The purpose of the session was to orient our contact center and marketing associates with the 'hotpoints' of the latest release and to provide a few 'snippets' for the scheduled 'call-down' to the installed base.  Oracle EBS Release 12.1.2 contains some of the most powerful supply chain applications technology available to the industrial, commercial and public sector communities.  They should all be taking advantage of this great capability to drive margins, control costs and achieve compliance.   In today's changing business landscape, organizations need competitive advantage and we see that R12 provides this capability according to our customers leveraging the upgrade.

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• Europe's Largest Customer Engagement Conference

  - by Charles Knapp

  What have Ben & Jerry's, HSBC, Innocent, LoveFilm, Oracle, Orange, Virgin, and other leaders learned about innovating to build customer loyalty? Loyalty World will help you better understand, engage and retain your customers. For example, Oracle's Melissa Boxer will deliver a Keynote on "Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences." Sundar Swaminathan will speak on "Powering Rich Cross-Channel Customer Experiences with Next-Gen Loyalty Programs." You'll learn best practices from global thought leaders who are producing real results. Learn more about the Conference.

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• How can I configure firefox to open links in the same window, but requests from external application

  - by Mnementh

  I hate it, when sites decide for me, which links should open in a new window, and which in the same. The back-button doesn't work. Good thing is, firefox has the option browser.link.open_newwindow. If I set this to 1, all links with target=blank open in the same window, as it should be. But now also clicks in external programs (like the email-client or newsreader) on links open this in the same window, destroying the already opened website. How can I configure firefox to open links in a website always in the same window, but in external programs opened URLs always in a new one?

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