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  • Agile Testing Days 2012 – Day 3 – Agile or agile?

    - by Chris George
    Another early start for my last Lean Coffee of the conference, and again it was not wasted. We had some really interesting discussions around how to determine what test automation is useful, if agile is not faster, why do it? and a rather existential discussion on whether unicorns exist! First keynote of the day was entitled “Fast Feedback Teams” by Ola Ellnestam. Again this relates nicely to the releasing faster talk on day 2, and something that we are looking at and some teams are actively trying. Introducing the notion of feedback, Ola describes a game he wrote for his eldest child. It was a simple game where every time he clicked a button, it displayed “You’ve Won!”. He then changed it to be a Win-Lose-Win-Lose pattern and watched the feedback from his son who then twigged the pattern and got his younger brother to play, alternating turns… genius! (must do that with my children). The idea behind this was that you need that feedback loop to learn and progress. If you are not getting the feedback you need to close that loop. An interesting point Ola made was to solve problems BEFORE writing software. It may be that you don’t have to write anything at all, perhaps it’s a communication/training issue? Perhaps the problem can be solved another way. Writing software, although it’s the business we are in, is expensive, and this should be taken into account. He again mentions frequent releases, and how they should be made as soon as stuff is ready to be released, don’t leave stuff on the shelf cause it’s not earning you anything, money or data. I totally agree with this and it’s something that we will be aiming for moving forwards. “Exceptions, Assumptions and Ambiguity: Finding the truth behind the story” by David Evans started off very promising by making references to ‘Grim up North’ referring to the north of England. Not sure it was appreciated by most of the audience, but it made me laugh! David explained how there are always risks associated with exceptions, giving the example of a one-way road near where he lives, with an exception sign giving rights to coaches to go the wrong way. Therefore you could merrily swing around the corner of the one way road straight into a coach! David showed the danger in making assumptions with lyrical quotes from Lola by The Kinks “I’m glad I’m a man, and so is Lola” and with a picture of a toilet flush that needed instructions to operate the full and half flush. With this particular flush, you pulled the handle all the way down to half flush, and half way down to full flush! hmmm, a bit of a crappy user experience methinks! Then through a clever use of a passage from the Jabberwocky, David then went onto show how mis-translation/ambiguity is the can completely distort the original meaning of something, and this is a real enemy of software development. This was all helping to demonstrate that the term Story is often heavily overloaded in the Agile world, and should really be stripped back to what it is really for, stating a business problem, and offering a technical solution. Therefore a story could be worded as “In order to {make some improvement}, we will { do something}”. The first ‘in order to’ statement is stakeholder neutral, and states the problem through requesting an improvement to the software/process etc. The second part of the story is the verb, the doing bit. So to achieve the ‘improvement’ which is not currently true, we will do something to make this true in the future. My PM is very interested in this, and he’s observed some of the problems of overloading stories so I’m hoping between us we can use some of David’s suggestions to help clarify our stories better. The second keynote of the day (and our last) proved to be the most entertaining and exhausting of the conference for me. “The ongoing evolution of testing in agile development” by Scott Barber. I’ve never had the pleasure of seeing Scott before… OMG I would love to have even half of the energy he has! What struck me during this presentation was Scott’s explanation of how testing has become the role/job that it is (largely) today, and how this has led to the need for ‘methodologies’ to make dev and test work! The argument that we should be trying to converge the roles again is a very valid one, and one that a couple of the teams at work are actively doing with great results. Making developers as responsible for quality as testers is something that has been lost over the years, but something that we are now striving to achieve. The idea that we (testers) should be testing experts/specialists, not testing ‘union members’, supports this idea so the entire team works on all aspects of a feature/product, with the ‘specialists’ taking the lead and advising/coaching the others. This leads to better propagation of information around the team, a greater holistic understanding of the project and it allows the team to continue functioning if some of it’s members are off sick, for example. Feeling somewhat drained from Scott’s keynote (but at the same time excited that alot of the points he raised supported actions we are taking at work), I headed into my last presentation for Agile Testing Days 2012 before having to make my way to Tegel to catch the flight home. “Thinking and working agile in an unbending world” with Pete Walen was a talk I was not going to miss! Having spoken to Pete several times during the past few days, I was looking forward to hearing what he was going to say, and I was not disappointed. Pete started off by trying to separate the definitions of ‘Agile’ as in the methodology, and ‘agile’ as in the adjective by pronouncing them the ‘english’ and ‘american’ ways. So Agile pronounced (Ajyle) and agile pronounced (ajul). There was much confusion around what the hell he was talking about, although I thought it was quite clear. Agile – Software development methodology agile – Marked by ready ability to move with quick easy grace; Having a quick resourceful and adaptable character. Anyway, that aside (although it provided a few laughs during the presentation), the point was that many teams that claim to be ‘Agile’ but are not, in fact, ‘agile’ by nature. Implementing ‘Agile’ methodologies that are so prescriptive actually goes against the very nature of Agile development where a team should anticipate, adapt and explore. Pete made a valid point that very few companies intentionally put up roadblocks to impede work, so if work is being blocked/delayed, why? This is where being agile as a team pays off because the team can inspect what’s going on, explore options and adapt their processes. It is through experimentation (and that means trying and failing as well as trying and succeeding) that a team will improve and grow leading to focussing on what really needs to be done to achieve X. So, that was it, the last talk of our conference. I was gutted that we had to miss the closing keynote from Matt Heusser, as Matt was another person I had spoken too a few times during the conference, but the flight would not wait, and just as well we left when we did because the traffic was a nightmare! My Takeaway Triple from Day 3: Release often and release small – don’t leave stuff on the shelf Keep the meaning of the word ‘agile’ in mind when working in ‘Agile Look at testing as more of a skill than a role  

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  • Visiting the Fire Station in Coromandel

    Hm, I just tried to remember how we actually came up with this cool idea... but it's already too blurred and it doesn't really matter after all. Anyway, if I remember correctly (IIRC), it happened during one of the Linux meetups at Mugg & Bean, Bagatelle where Ajay and I brought our children along and we had a brief conversation about how cool it would be to check out one of the fire stations here in Mauritius. We both thought that it would be a great experience and adventure for the little ones. An idea takes shape And there we go, down the usual routine these... having an idea, checking out the options and discussing who's doing what. Except this time, it was all up to Ajay, and he did a fantastic job. End of August, he told me that he got in touch with one of his friends which actually works as a fire fighter at the station in Coromandel and that there could be an option to come and visit them (soon). A couple of days later - Confirmed! Be there, and in time... What time? Anyway, doesn't really matter... Everything was settled and arranged. I asked the kids on Friday afternoon if they might be interested to see the fire engines and what a fire fighter is doing. Of course, they were all in! Getting up early on Sunday morning isn't really a regular exercise for all of us but everything went smooth and after a short breakfast it was time to leave. Where are we going? Are we there yet? Now, we are in Bambous. Why do you go this way? The kids were so much into it. Absolutely amazing to see their excitement. Are we there yet? Well, we went through the sugar cane fields towards Chebel and then down into the industrial zone at Coromandel. Honestly, I had a clue where the fire station is located but having Google Maps in reach that shouldn't be a problem in case that we might get lost. But my worries were washed away when our children guided us... "There! Over there are the fire engines! We have to turn left, dad." - No comment, the kids were right! As we were there a little bit too early, we parked the car and the kids started to explore the area and outskirts of the fire station. Some minutes later, as if we had placed an order a unit of two cars had to go out for an alarm and the kids could witness them leaving as closely as possible. Sirens on and wow!!! Ladder truck L32 - MAN truck with Rosenbauer built-up and equipment by Metz Taking the tour Ajay arrived shortly after that and guided us finally inside the station to meet with his pal. The three guys were absolutely well-prepared and showed us around in the hall, explaining that there two units out at the moment. But the ladder truck (with max. 32m expandable height) was still around we all got a great insight into the technique and equipment on the vehicle. It was amazing to see all three kids listening to Mambo as give some figures about the truck and how the fire fighters are actually it. The children and 'our' fire fighters of the day had great fun with the various fire engines Absolutely fantastic that the children were allowed to experience this - we had so much fun! Ajay's son brought two of his toy fire engines along, shared them with ours, and they all played very well together. As a parent it was really amazing to see them at such an ease. Enough theory Shortly afterwards the ladder truck was moved outside, got stabilised and ready to go for 'real-life' exercising. With the additional equipment of safety helmets, security belts and so on, we all got a first-hand impression about how it could be as a fire-fighter. Actually, I was totally amazed by the curiousity and excitement of my BWE. She was really into it and asked lots of interesting questions - in general but also technical. And while our fighters were busy with Ajay and family, I gave her some more details and explanations about the truck, the expandable ladder, the safety cage at the top and other equipment available. Safety first! No exceptions and always be prepared for the worst case... Also, the equipped has been checked prior to excuse - This is your life saver... Hooked up and ready to go... ...of course not too high. This is just a demonstration - and 32 meters above ground isn't for everyone. Well, after that it was me that had the asking looks on me, and I finally revealed to the local fire fighters that I was in the auxiliary fire brigade, more precisely in the hazard department, for more than 10 years. So not a professional fire fighter but at least a passionate and educated one as them. Inside the station Our fire fighters really took their time to explain their daily job to kids, provided them access to operation seat on the ladder truck and how the truck cabin is actually equipped with the different radios and so on. It was really a great time. Later on we had a brief tour through the building itself, and again all of our questions were answered. We had great fun and started to joke about bits and pieces. For me it was also very interesting to see the comparison between the fire station here in Mauritius and the ones I have been to back in Germany. Amazing to see them completely captivated in the play - the children had lots of fun! Also, that there are currently ten fire stations all over the island, plus two additional but private ones at the airport and at the harbour. The newest one is actually down in Black River on the west coast because the time from Quatre Bornes takes too long to have any chance of an effective alarm at all. IMHO, a very good decision as time is the most important factor in getting fire incidents under control. After all it was great experience for all of us, especially for the children to see and understand that their toy trucks are only copies of the real thing and that the job of a (professional) fire fighter is very important in our society. Don't forget that those guys run into the danger zone while you're trying to get away from it as much as possible. Another unit just came back from a grass fire - and shortly after they went out again. No time to rest, too much to do! Mauritian Fire Fighters now and (maybe) in the future... Thank you! It was an honour to be around! Thank you to Ajay for organising and arranging this Sunday morning event, and of course of Big Thank You to the three guys that took some time off to have us at the Fire Station in Coromandel and guide us through their daily job! And remember to call 115 in case of emergencies!

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  • Communities - The importance of exchange and discussion

    Communication with your environment is an essential part of everyone's life. And it doesn't matter whether you are actually living in a rural area in the middle of nowhere, within the pulsating heart of a big city, or in my case on a wonderful island in the Indian Ocean. The ability to exchange your thoughts, your experience and your worries with another person helps you to get different points of view and new ideas on how to resolve an issue you might be confronted with. Benefits of community work What happens to be common sense in your daily life, also applies to your work environment. Working in IT, or ICT as it is called in Mauritius, requires a lot of reading and learning. Not only during your lectures at the university but with your colleagues in a project assignment and hopefully with 'unknown' pals in the universe of online communities. At least I can say that I learned quite a lot from other developers code, their responses in various forums, their numerous blog articles, and while attending local user group meetings. When I started to work as a professional software developer (or engineer some may say) years ago I immediately checked the existence of communities on the programming language, the database technology and other vital information on software development in general. Luckily, it wasn't too difficult to find. My employer had a subscription of the monthly magazines and newsletters of a national organisation which also run the biggest forum in that area. Getting in touch with other developers and reading their common problems but also solutions was a huge benefit to my growth. Image courtesy of Michael Kappel (CC BY-NC 2.0) Active participation and regular contribution to this community gave me some nice advantages, too. Within three years I was listed as a conference speaker at the annual developer's conference and provided several sessions on different topics during consecutive years. Back in 2004, I took over the responsibility and management of the monthly meetings of a regional user group, and organised it for more than two years. Furthermore, I was invited to the newly-founded community program of Microsoft Germany (Community Leader/Insider Program - CLIP). My website on Active FoxPro Pages was nominated in the second batch of online communities. Due to my community work and providing advice to others, I had the honour to be awarded as Microsoft Most Valuable Professional (MVP) - Visual Developer for Visual FoxPro in the years 2006 and 2007. It was a great experience to meet with other like-minded people and I'm really grateful for that. Just in case, more details are listed in my Curriculum Vitae. But this all changed when I moved to Mauritius... Cyber island Mauritius? During the first months in Mauritius I was way too busy to think about community activities at all. First of all, there was the new company that had to be set up, the new staff had to be trained and of course the communication work-flows and so on with the project managers back in Germany had to be sorted out, too. Second, I had to get a grip of my private matters like getting the basics for my new household or exploring the neighbourhood, and last but not least I needed a break from the hectic and intensive work prior to my departure. As soon as the sea literally calmed down, I started to have conversations with my colleagues about communities and user groups. Sadly, it turned out that there were none, or at least no one was aware of any at that time. Oh oh, what did I do? Anyway, having this kind of background and very positive experience with off-line and on-line activities I decided for myself that some day I'm going to found a community in Mauritius for all kind of IT/ICT-related fields. The main focus might be on software development but not on a certain technology or methodology. It was clear to me that it should be an open infrastructure and anyone is welcome to join, to experience, to share and to contribute if they would like to. That was the idea at that time... Ok, fast-forward to recent events. At the end of October 2012 I was invited to an event called Open Days organised by Microsoft Indian Ocean Islands together with other local partners and resellers. There I got in touch with local Technical Evangelist Arnaud Meslier and we had a good conversation on communities during the breaks. Eventually, I left a good impression on him, as we are having chats on Facebook or Skype irregularly. Well, seeing that my personal and professional surroundings have been settled and running smooth, having that great exchange and contact with Microsoft IOI (again), and being really eager to re-animate my intentions from 2007, I recently founded a new community: Mauritius Software Craftsmanship Community - #MSCC It took me a while to settle down with the name but it was obvious that the community should not be attached to one single technology, like ie. .NET user group, Oracle developers, or Joomla friends (these are fictitious names). There are several other reasons why I came up with 'Craftsmanship' as the core topic of this community. The expression of 'engineering' didn't feel right with the fields covered. Software development in all kind of facets is a craft, and therefore demands a lot of practice but also guidance from more experienced developers. It also includes the process of designing, modelling and drafting the ideas. Has to deal with various types of tests and test methodologies, and of course should be focused on flexible and agile ways of acting. In order to meet and to excel a customer's request for a solution. Next, I was looking for an easy way to handle the organisation of events and meeting appointments. Using all kind of social media platforms like Google+, LinkedIn, Facebook, Xing, etc. I was never really confident about their features of event handling. More by chance I stumbled upon Meetup.com and in combination with the other entities (G+ Communities, FB Pages or in Groups) I am looking forward to advertise and manage all future activities here: Mauritius Software Craftsmanship Community This is a community for those who care and are proud of what they do. For those developers, regardless how experienced they are, who want to improve and master their craft. This is a community for those who believe that being average is just not good enough. I know, there are not many 'craftsmen' yet but it's a start... Let's see how it looks like by the end of the year. There are free smartphone apps for Android and iOS from Meetup.com that allow you to keep track of meetings and to stay informed on latest updates. And last but not least, there will be a Trello workspace to collect and share ideas and provide downloads of slides, etc. Sharing is caring! As mentioned, the #MSCC is present in various social media networks in order to cover as many people as possible here in Mauritius. Following is an overview of the current networks: Twitter - Latest updates and quickies Google+ - Community channel Facebook - Community Page LinkedIn - Community Group Trello - Collaboration workspace to share and develop ideas Hopefully, this covers the majority of computer-related people in Mauritius. Please spread the word about the #MSCC between your colleagues, your friends and other interested 'geeks'. Your future looks bright Running and participating in a user group or any kind of community usually provides quite a number of advantages for anyone. On the one side it is very joyful for me to organise appointments and get in touch with people that might be interested to present a little demo of their projects or their recent problems they had to tackle down, and on the other side there are lots of companies that have various support programs or sponsorships especially tailored for user groups. At the moment, I already have a couple of gimmicks that I would like to hand out in small contests or raffles during one of the upcoming meetings, and as said, companies provide all kind of goodies, books free of charge, or sometimes even licenses for communities. Meeting other software developers or IT guys also opens up your point of view on the local market and there might be interesting projects or job offers available, too. A community like the Mauritius Software Craftsmanship Community is great for freelancers, self-employed, students and of course employees. Meetings will be organised on a regular basis, and I'm open to all kind of suggestions from you. Please leave a comment here in blog or join the conversations in the above mentioned social networks. Let's get this community up and running, my fellow Mauritians!

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  • Building an Infrastructure Cloud with Oracle VM for x86 + Enterprise Manager 12c

    - by Richard Rotter
    Cloud Computing? Everyone is talking about Cloud these days. Everyone is explaining how the cloud will help you to bring your service up and running very fast, secure and with little effort. You can find these kinds of presentations at almost every event around the globe. But what is really behind all this stuff? Is it really so simple? And the answer is: Yes it is! With the Oracle SW Stack it is! In this post, I will try to bring this down to earth, demonstrating how easy it could be to build a cloud infrastructure with Oracle's solution for cloud computing.But let me cover some basics first: How fast can you build a cloud?How elastic is your cloud so you can provide new services on demand? How much effort does it take to monitor and operate your Cloud Infrastructure in order to meet your SLAs?How easy is it to chargeback for your services provided? These are the critical success factors of Cloud Computing. And Oracle has an answer to all those questions. By using Oracle VM for X86 in combination with Enterprise Manager 12c you can build and control your cloud environment very fast and easy. What are the fundamental building blocks for your cloud? Oracle Cloud Building Blocks #1 Hardware Surprise, surprise. Even the cloud needs to run somewhere, hence you will need hardware. This HW normally consists of servers, storage and networking. But Oracles goes beyond that. There are Optimized Solutions available for your cloud infrastructure. This is a cookbook to build your HW cloud platform. For example, building your cloud infrastructure with blades and our network infrastructure will reduce complexity in your datacenter (Blades with switch network modules, splitter cables to reduce the amount of cables, TOR (Top Of the Rack) switches which are building the interface to your infrastructure environment. Reducing complexity even in the cabling will help you to manage your environment more efficient and with less risk. Of course, our engineered systems fit into the cloud perfectly too. Although they are considered as a PaaS themselves, having the database SW (for Exadata) and the application development environment (for Exalogic) already deployed on them, in general they are ideal systems to enable you building your own cloud and PaaS infrastructure. #2 Virtualization The next missing link in the cloud setup is virtualization. For me personally, it's one of the most hidden "secret", that oracle can provide you with a complete virtualization stack in terms of a hypervisor on both architectures: X86 and Sparc CPUs. There is Oracle VM for X86 and Oracle VM for Sparc available at no additional  license costs if your are running this virtualization stack on top of Oracle HW (and with Oracle Premier Support for HW). This completes the virtualization portfolio together with Solaris Zones introduced already with Solaris 10 a few years ago. Let me explain how Oracle VM for X86 works: Oracle VM for x86 consists of two main parts: - The Oracle VM Server: Oracle VM Server is installed on bare metal and it is the hypervisor which is able to run virtual machines. It has a very small footprint. The ISO-Image of Oracle VM Server is only 200MB large. It is very small but efficient. You can install a OVM-Server in less than 5 mins by booting the Server with the ISO-Image assigned and providing the necessary configuration parameters (like installing an Linux distribution). After the installation, the OVM-Server is ready to use. That's all. - The Oracle VM-Manager: OVM-Manager is the central management tool where you can control your OVM-Servers. OVM-Manager provides the graphical user interface, which is an Application Development Framework (ADF) application, with a familiar web-browser based interface, to manage Oracle VM Servers, virtual machines, and resources. The Oracle VM Manager has the following capabilities: Create virtual machines Create server pools Power on and off virtual machines Manage networks and storage Import virtual machines, ISO files, and templates Manage high availability of Oracle VM Servers, server pools, and virtual machines Perform live migration of virtual machines I want to highlight one of the goodies which you can use if you are running Oracle VM for X86: Preconfigured, downloadable Virtual Machine Templates form edelivery With these templates, you can download completely preconfigured Virtual Machines in your environment, boot them up, configure them at first time boot and use it. There are templates for almost all Oracle SW and Applications (like Fusion Middleware, Database, Siebel, etc.) available. #3) Cloud Management The management of your cloud infrastructure is key. This is a day-to-day job. Acquiring HW, installing a virtualization layer on top of it is done just at the beginning and if you want to expand your infrastructure. But managing your cloud, keeping it up and running, deploying new services, changing your chargeback model, etc, these are the daily jobs. These jobs must be simple, secure and easy to manage. The Enterprise Manager 12c Cloud provides this functionality from one management cockpit. Enterprise Manager 12c uses Oracle VM Manager to control OVM Serverpools. Once you registered your OVM-Managers in Enterprise Manager, then you are able to setup your cloud infrastructure and manage everything from Enterprise Manager. What you need to do in EM12c is: ">Register your OVM Manager in Enterprise ManagerAfter Registering your OVM Manager, all the functionality of Oracle VM for X86 is also available in Enterprise Manager. Enterprise Manager works as a "Manger" of the Manager. You can register as many OVM-Managers you want and control your complete virtualization environment Create Roles and Users for your Self Service Portal in Enterprise ManagerWith this step you allow users to logon on the Enterprise Manager Self Service Portal. Users can request Virtual Machines in this portal. Setup the Cloud InfrastructureSetup the Quotas for your self service users. How many VMs can they request? How much of your resources ( cpu, memory, storage, network, etc. etc.)? Which SW components (templates, assemblys) can your self service users request? In this step, you basically set up the complete cloud infrastructure. Setup ChargebackOnce your cloud is set up, you need to configure your chargeback mechanism. The Enterprise Manager collects the resources metrics, which are used in a very deep level. Almost all collected Metrics could be used in the chargeback module. You can define chargeback plans based on configurations (charge for the amount of cpu, memory, storage is assigned to a machine, or for a specific OS which is installed) or chargeback on resource consumption (% of cpu used, storage used, etc). Or you can also define a combination of configuration and consumption chargeback plans. The chargeback module is very flexible. Here is a overview of the workflow how to handle infrastructure cloud in EM: Summary As you can see, setting up an Infrastructure Cloud Service with Oracle VM for X86 and Enterprise Manager 12c is really simple. I personally configured a complete cloud environment with three X86 servers and a small JBOD san box in less than 3 hours. There is no magic in it, it is all straightforward. Of course, you have to have some experience with Oracle VM and Enterprise Manager. Experience in setting up Linux environments helps as well. I plan to publish a technical cookbook in the next few weeks. I hope you found this post useful and will see you again here on our blog. Any hints, comments are welcome!

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  • Not attending the LUGM mini-meetup - 05. Oct 2013

    Not attending a meeting of the LUGM can be fun, too. It's getting a bit of a habit that Ish is organising small gatherings, aka mini-meetups, of the Linux User Group Mauritius/Meta (LUGM) almost every Saturday. There they mainly discuss and talk about various elements of using Linux as ones main operating systems and the possibilities you are going to have. On top of course, some tips & tricks about mastering the command line and initial steps in scripting or even writing HTML. In general, sounds like a good portion of fun and great spirit of community. Unfortunately, I'm usually quite busy with private and family matters during the weekend and so I already signalised that I wouldn't be around. Well, at least not physically... But this Saturday a couple of things worked out faster than expected and so I was hanging out on my machine. I made virtual contact with one of Pawan's messages over on Facebook... And somehow that kicked off some kind of an online game fun on basic configuration of Apache HTTPd 2.2.x, PHP 5.x and how to improve the overall performance of a newly installed blog based on WordPress. Default configuration files Nitin's website finally came alive and despite the dark theme and the hidden Apple 'fanboy' advertisement I was more interested in the technical situation. As with any new installation there is usually quite some adjustment to be done. And Nitin's page was no exception. Unfortunately, out of the box installations of Apache httpd and PHP are too verbose and expose too much information under the hood. You might think that this isn't really a problem at all, well, think about it again after completely reading this article. First, I checked the HTTP response headers - using either Chrome Developer Tools or Firefox Web Developer extension - of Nitin's page and based on that I advised him to lower the noise levels a little bit. It's not really necessary that detailed information about web server software and scripting language has to be published in every response made. Quite a number of script kiddies and exploits actually check for version specifics prior to an attack. So, removing at least version details hardens the system a little bit. In particular, I'm talking about these response values: Server X-Powered-By How to achieve that? By tweaking the configuration files... Namely, we are going to look into the following ones: apache2.conf httpd.conf .htaccess php.ini The above list contains some additional files, I'm talking about in the next paragraphs. Anyway, those are the ones involved. Tweaking Apache Open your favourite text editor and start to modify the apache2.conf. Eventually, you might like to have a quick peak at the file to see whether it is necessary to adjust it or not. Following is a handy combination of commands to get an overview of your active directives: # sudo grep -v '#' /etc/apache2/apache2.conf | grep -v '^$' | less There you keep an eye on those two Apache directives: ServerSignature Off ServerTokens Prod If that's not the case, change them as highlighted above. In order to activate your modifications you have to restart Apache httpd server. On Debian and Ubuntu you might use apache2ctl for that, on other distributions you might have to use service or run the init-scripts again: # sudo apache2ctl configtestSyntax OK# sudo apache2ctl restart Refresh your website and check the HTTP response header. Tweaking PHP5 (a little bit) Next, check your php.ini file with the following statement: # sudo grep -v ';' /etc/php5/apache2/php.ini | grep -v '^$' | less And check the value of expose_php = Off Again, if it's not as highlighted, change it... Some more Apache love Okay, back to Apache it might also be interesting to improve the situation about browser caching and removing more obsolete information. When you run your website against the usual performance checks like Google Page Speed and Yahoo YSlow you might see those check points with bad grades on a standard, default configuration. Well, this can be done easily. Configure entity tags (ETags) ETags are only interesting when you run your websites on a farm of multiple web servers. Removing this data for your static resources is very simple in Apache. As we are going to deal with the HTTP response header information you have to ensure that Apache is capable to manipulate them. First, check your enabled modules: # sudo ls -al /etc/apache2/mods-enabled/ | grep headers And in case that the 'headers' module is not listed, you have to enable it from the available ones: # sudo a2enmod headers Second, check your httpd.conf file (in case it exists): # sudo grep -v '#' /etc/apache2/httpd.conf | grep -v '^$' | less In newer (better said fresh) installations you might have to create a new configuration file below your conf.d folder with your favourite text editor like so: # sudo nano /etc/apache2/conf.d/headers.conf Then, in order to tweak your HTTP responses either check for those lines or add them: Header unset ETagFileETag None In case that your file doesn't exist or those lines are missing, feel free to create/add them. Afterwards, check your Apache configuration syntax and restart your running instances as already shown above: # sudo apache2ctl configtestSyntax OK# sudo apache2ctl restart Add Expires headers To improve the loading performance of your website, you should take some care into the proper configuration of how to leverage the browser's ability to cache certain resources and files. This is done by adding an Expires: value to the HTTP response header. Generally speaking it is advised that you specify a near-future, read: 1 week or a little bit more, for your static content like JavaScript files or Cascading Style Sheets. One solution to adjust this is to put some instructions into the .htaccess file in the root folder of your web site. Of course, this could also be placed into a more generic location of your Apache installation but honestly, I'd like to keep this at the web site level. Following some adjustments I'm currently using on this blog site: # Turn on Expires and set default to 0ExpiresActive OnExpiresDefault A0 # Set up caching on media files for 1 year (forever?)<FilesMatch "\.(flv|ico|pdf|avi|mov|ppt|doc|mp3|wmv|wav)$">ExpiresDefault A29030400Header append Cache-Control "public"</FilesMatch> # Set up caching on media files for 1 week<FilesMatch "\.(js|css)$">ExpiresDefault A604800Header append Cache-Control "public"</FilesMatch> # Set up caching on media files for 31 days<FilesMatch "\.(gif|jpg|jpeg|png|swf)$">ExpiresDefault A2678400Header append Cache-Control "public"</FilesMatch> As we are editing the .htaccess files, it is not necessary to restart Apache. In case that your web site doesn't load anymore or you're experiencing an error while trying to restart your httpd, check that the 'expires' module is actually an enabled module: # ls -al /etc/apache2/mods-enabled/ | grep expires# sudo a2enmod expires Of course, the instructions above a re not feature complete but I hope that they might provide a better default configuration for your LAMP stack. Resume of the day Within a couple of hours, and while being occupied with an eLearning course on SQL Server 2012, I had some good fun in helping and assisting other LUGM members while they were some kilometers away at Bagatelle. According to other blog articles it seems that Nitin had quite some moments of desperation. Just for the records: At no time it was my intention to either kick his butt or pull a leg on him. Simply, providing some input based on the lessons I've learned over the last couple of years configuring Apache HTTPd and PHP. Check out the other blogs, too: LUGM mini-meetup... Epic! Superb Saturday Linux Meetup And last but not least, the man himself: The end of a new beginning Cheers, and happy community'ing! Updates Due to our weekly Code & Coffee sessions in the MSCC community, I had a chance to talk to Nitin directly and he showed me the problems directly on his machine. This led to update this article hence the paragraphs on enabling the modules 'headers' and 'expires'.

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  • How to create a virtual network with Azure Connect

    - by Herve Roggero
    If you are trying to establish a virtual network between machines located in disparate networks, you can either use VPN, Virtual Network or Azure Connect. If you want to establish a connection between machines located in Windows Azure, you should consider using the Virtual Network service. If you want to establish a connection between local machines and Virtual Machines in Windows Azure, you may be able to use your existing VPN device (assuming you have one), as long as the device is supported by Microsoft. If the VPN device you are using isn’t supported, or if you are trying to create a virtual network between machines from disparate networks (such as machines located in another cloud provider), you can use Azure Connect. This blog post explains how Azure Connect can help you create virtual networks between multiple servers in the cloud, various servers in different cloud environments, and on-premise. Note: Azure Connect is currently in Technical Preview. About Azure Connect Let’s do a quick review of Azure Connect. This technology implements an IPSec tunnel from machines to to a relay service located in the Microsoft cloud (Azure). So in essence, Azure Connect doesn’t provide a point-to-point connection between machines; the network communication is tunneled through the relay service. The relay service in turn offers a mechanism to enforce basic communication rules that you define through Groups. We will review this later. You could network two or more VMs in the Azure cloud (although you should consider using a Virtual Network if you go this route), or servers in the Azure cloud and other machines in the Amazon cloud for example, or even two or more on-premise servers located in different locations for which a direct network connection is not an option. You can place any number of machines in your topology. Azure Connect gives you great flexibility on how you want to build your virtual network across various environments. So Azure Connect makes sense when you want to: Connect machines located in different cloud providers Connect on-premise machines running in different locations Connect Azure VMs with on-premise (if you do not have a VPN device, or if your device is not supported) Connect Azure Roles (Worker Roles, Web Roles) with on-premise servers or in other cloud providers The diagram below shows you a high level network topology that involves machines in the Windows Azure cloud, other cloud providers and on-premise. You should note that the only required component in this diagram is the Relay itself. The other machines are optional (although your network is useful only if you have two or more machines involved). Relay agents are currently available in three geographic areas: US, Europe and Asia. You can change which region you want to use in the Windows Azure management portal. High Level Network Topology With Azure Connect Azure Connect Agent Azure Connect establishes a virtual network and creates virtual adapters on your machines; these virtual adapters communicate through the Relay using IPSec. This is achieved by installing an agent (the Azure Connect Agent) on all the machines you want in your network topology. However, you do not need to install the agent on Worker Roles and Web Roles; that’s because the agent is already installed for you. Any other machine, including Virtual Machines in Windows Azure, needs the agent installed.  To install the agent, simply go to your Windows Azure portal (http://windows.azure.com) and click on Networks on the bottom left panel. You will see a list of subscriptions under Connect. If you select a subscription, you will be able to click on the Install Local Endpoint icon on top. Clicking on this icon will begin the download and installation process for the agent. Activating Roles for Azure Connect As previously mentioned, you do not need to install the Azure Connect Agent on Worker Roles and Web Roles because it is already loaded. However, you do need to activate them if you want the roles to participate in your network topology. To do this, you will need to click on the Get Activation Token icon. The activation token must then be copied and placed in the configuration file of your roles. For more information on how to perform this step, visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg432964.aspx. Firewall Rules Note that specific firewall rules must exist to allow the agent to communicate through the Relay. You will need to allow TCP 443 and ICMPv6. For additional information, please visit MSDN at http://msdn.microsoft.com/en-us/library/windowsazure/gg433061.aspx. CA Certificates You can optionally require agents to sign their activation request with the Relay using a trusted certificate issued by a Certificate Authority (CA). Click on Activation Options to learn more. Groups To create your network topology you must first create a group. A group represents a logical container of endpoints (or machines) that can communicate through the Relay. You can create multiple groups allowing you to manage network communication differently. For example you could create a DEVELOPMENT group and a PRODUCTION group. To add an endpoint you must first install an agent that will create a virtual adapter on the machine on which it is installed (as discussed in the previous section). Once you have created a group and installed the agents, the machines will appear in the Windows Azure management portal and you can start assigning machines to groups. The next figure shows you that I created a group called LocalGroup and assigned two machines (both on-premise) to that group. Groups and Computers in Azure Connect As I mentioned previously you can allow these machines to establish a network connection. To do this, you must enable the Interconnected option in the group. The following diagram shows you the definition of the group. In this topology I chose to include local machines only, but I could also add worker roles and web roles in the Azure Roles section (you must first activate your roles, as discussed previously). You could also add other Groups, allowing you to manage inter-group communication. Defining a Group in Azure Connect Testing the Connection Now that my agents have been installed on my two machines, the group defined and the Interconnected option checked, I can test the connection between my machines. The next screenshot shows you that I sent a PING request to DEVLAP02 from DEVDSK02. The PING request was successful. Note however that the time is in the hundreds of milliseconds on average. That is to be expected because the machines are connecting through the Relay located in the cloud. Going through the Relay introduces an extra hop in the communication chain, so if your systems rely on high performance, you may want to conduct some basic performance tests. Sending a PING Request Through The Relay Conclusion As you can see, creating a network topology between machines using the Azure Connect service is simple. It took me less than five minutes to create the above configuration, including the time it took to install the Azure Connect agents on the two machines. The flexibility of Azure Connect allows you to create a virtual network between disparate environments, as long as your operating systems are supported by the agent. For more information on Azure Connect, visit the MSDN website at http://msdn.microsoft.com/en-us/library/windowsazure/gg432997.aspx. About Herve Roggero Herve Roggero, Windows Azure MVP, is the founder of Blue Syntax Consulting, a company specialized in cloud computing products and services. Herve's experience includes software development, architecture, database administration and senior management with both global corporations and startup companies. Herve holds multiple certifications, including an MCDBA, MCSE, MCSD. He also holds a Master's degree in Business Administration from Indiana University. Herve is the co-author of "PRO SQL Azure" from Apress and runs the Azure Florida Association (on LinkedIn: http://www.linkedin.com/groups?gid=4177626). For more information on Blue Syntax Consulting, visit www.bluesyntax.net. Special Thanks I would like thank those that helped me figure out how Azure Connect works: Marcel Meijer - http://blogs.msmvps.com/marcelmeijer/ Michael Wood - Http://www.mvwood.com Glenn Block - http://www.codebetter.com/glennblock Yves Goeleven - http://cloudshaper.wordpress.com/ Sandrino Di Mattia - http://fabriccontroller.net/ Mike Martin - http://techmike2kx.wordpress.com

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  • Free Document/Content Management System Using SharePoint 2010

    - by KunaalKapoor
    That’s right, it’s true. You can use the free version of SharePoint 2010 to meet your document and content management needs and even run your public facing website or an internal knowledge bank.  SharePoint Foundation 2010 is free. It may not have all the features that you get in the enterprise license but it still has enough to cater to your needs to build a document management system and replace age old file shares or folders. I’ve built a dozen content management sites for internal and public use exploiting SharePoint. There are hundreds of web content management systems out there (see CMS Matrix).  On one hand we have commercial platforms like SharePoint, SiteCore, and Ektron etc. which are the most frequently used and on the other hand there are free options like WordPress, Drupal, Joomla, and Plone etc. which are pretty common popular as well. But I would be very surprised if anyone was able to find a single CMS platform that is all things to all people. Infact not a lot of people consider SharePoint’s free version under the free CMS side but its high time organizations benefit from this. Through this blog post I wanted to present SharePoint Foundation as an option for running a FREE CMS platform. Even if you knew that there is a free version of SharePoint, what most people don’t realize is that SharePoint Foundation is a great option for running web sites of all kinds – not just team sites. It is a great option for many reasons, but in reality it is supported by Microsoft, and above all it is FREE (yay!), and it is extremely easy to get started.  From a functionality perspective – it’s hard to beat SharePoint. Even the free version, SharePoint Foundation, offers simple data connectivity (through BCS), cross browser support, accessibility, support for Office Web Apps, blogs, wikis, templates, document support, health analyzer, support for presence, and MUCH more.I often get asked: “Can I use SharePoint 2010 as a document management system?” The answer really depends on ·          What are your specific requirements? ·          What systems you currently have in place for managing documents. ·          And of course how much money you have J Benefits? Not many large organizations have benefited from SharePoint yet. For some it has been an IT project to see what they can achieve with it, for others it has been used as a collaborative platform or in many cases an extended intranet. SharePoint 2010 has changed the game slightly as the improvements that Microsoft have made have been noted by organizations, and we are seeing a lot of companies starting to build specific business applications using SharePoint as the basis, and nearly every business process will require documents at some stage. If you require a document management system and have SharePoint in place then it can be a relatively straight forward decision to use SharePoint, as long as you have reviewed the considerations just discussed. The collaborative nature of SharePoint 2010 is also a massive advantage, as specific departmental or project sites can be created quickly and easily that allow workers to interact in a variety of different ways using one source of information.  This also benefits an organization with regards to how they manage the knowledge that they have, as if all of their information is in one source then it is naturally easier to search and manage. Is SharePoint right for your organization? As just discussed, this can only be determined after defining your requirements and also planning a longer term strategy for how you will manage your documents and information. A key factor to look at is how the users would interact with the system and how much value would it get for your organization. The amount of data and documents that organizations are creating is increasing rapidly each year. Therefore the ability to archive this information, whilst keeping the ability to know what you have and where it is, is vital to any organizations management of their information life cycle. SharePoint is best used for the initial life of business documents where they need to be referenced and accessed after time. It is often beneficial to archive these to overcome for storage and performance issues. FREE CMS – SharePoint, Really? In order to show some of the completely of what comes with this free version of SharePoint 2010, I thought it would make sense to use Wikipedia (since every one trusts it as a credible source). Wikipedia shows that a web content management system typically has the following components: Document Management:   -       CMS software may provide a means of managing the life cycle of a document from initial creation time, through revisions, publication, archive, and document destruction. SharePoint is king when it comes to document management.  Version history, exclusive check-out, security, publication, workflow, and so much more.  Content Virtualization:   -       CMS software may provide a means of allowing each user to work within a virtual copy of the entire Web site, document set, and/or code base. This enables changes to multiple interdependent resources to be viewed and/or executed in-context prior to submission. Through the use of versioning, each content manager can preview, publish, and roll-back content of pages, wiki entries, blog posts, documents, or any other type of content stored in SharePoint.  The idea of each user having an entire copy of the website virtualized is a bit odd to me – not sure why anyone would need that for anything but the simplest of websites. Automated Templates:   -       Create standard output templates that can be automatically applied to new and existing content, allowing the appearance of all content to be changed from one central place. Through the use of Master Pages and Themes, SharePoint provides the ability to change the entire look and feel of site.  Of course, the older brother version of SharePoint – SharePoint Server 2010 – also introduces the concept of Page Layouts which allows page template level customization and even switching the layout of an individual page using different page templates.  I think many organizations really think they want this but rarely end up using this bit of functionality.  Easy Edits:   -       Once content is separated from the visual presentation of a site, it usually becomes much easier and quicker to edit and manipulate. Most WCMS software includes WYSIWYG editing tools allowing non-technical individuals to create and edit content. This is probably easier described with a screen cap of a vanilla SharePoint Foundation page in edit mode.  Notice the page editing toolbar, the multiple layout options…  It’s actually easier to use than Microsoft Word. Workflow management: -       Workflow is the process of creating cycles of sequential and parallel tasks that must be accomplished in the CMS. For example, a content creator can submit a story, but it is not published until the copy editor cleans it up and the editor-in-chief approves it. Workflow, it’s in there. In fact, the same workflow engine is running under SharePoint Foundation that is running under the other versions of SharePoint.  The primary difference is that with SharePoint Foundation – you need to configure the workflows yourself.   Web Standards: -       Active WCMS software usually receives regular updates that include new feature sets and keep the system up to current web standards. SharePoint is in the fourth major iteration under Microsoft with the 2010 release.  In addition to the innovation that Microsoft continuously adds, you have the entire global ecosystem available. Scalable Expansion:   -       Available in most modern WCMSs is the ability to expand a single implementation (one installation on one server) across multiple domains. SharePoint Foundation can run multiple sites using multiple URLs on a single server install.  Even more powerful, SharePoint Foundation is scalable and can be part of a multi-server farm to ensure that it will handle any amount of traffic that can be thrown at it. Delegation & Security:  -       Some CMS software allows for various user groups to have limited privileges over specific content on the website, spreading out the responsibility of content management. SharePoint Foundation provides very granular security capabilities. Read @ http://msdn.microsoft.com/en-us/library/ee537811.aspx Content Syndication:  -       CMS software often assists in content distribution by generating RSS and Atom data feeds to other systems. They may also e-mail users when updates are available as part of the workflow process. SharePoint Foundation nails it.  With RSS syndication and email alerts available out of the box, content syndication is already in the platform. Multilingual Support: -       Ability to display content in multiple languages. SharePoint Foundation 2010 supports more than 40 languages. Read More Read more @ http://msdn.microsoft.com/en-us/library/dd776256(v=office.12).aspxYou can download the free version from http://www.microsoft.com/en-us/download/details.aspx?id=5970

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  • Oracle Enterprise Manager 12c Ops Center Jump-Start for Partners

    - by Get_Specialized!
    Following the Normal 0 false false false EN-US X-NONE X-NONE Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} announcement at Oracle OpenWorld Tokyo, Partners can check out these resources to further learn about Oracle Enterprise Manager 12c Op Center and then use it to optimize your solution/services or offer new ones: Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Product Documentation Oracle Technical Network Resources Online Learning Series for Partners in the OPN Enterprise Manager KnowledgeZone Whitepaper Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Making Infrastructure-as-a-Service in the Enterprise a Reality IDC report: Oracle Enterprise Manager 12c Embraces the Cloud with Integrated Lifecycle Management Follow-up webcast April 12th  Total Cloud Control for Systems Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Enterprise Manager Ops Center 12c is no extra charge and included in the support contract of Oracle Systems customers.To learn more see the Ops Center Everywhere Program And if you're not already a member, be sure and join the Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Enterprise Manager KnowledgeZone on the Oracle PartnerNetwork  Portal

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  • Best Practices - which domain types should be used to run applications

    - by jsavit
    This post is one of a series of "best practices" notes for Oracle VM Server for SPARC (formerly named Logical Domains) One question that frequently comes up is "which types of domain should I use to run applications?" There used to be a simple answer in most cases: "only run applications in guest domains", but enhancements to T-series servers, Oracle VM Server for SPARC and the advent of SPARC SuperCluster have made this question more interesting and worth qualifying differently. This article reviews the relevant concepts and provides suggestions on where to deploy applications in a logical domains environment. Review: division of labor and types of domain Oracle VM Server for SPARC offloads many functions from the hypervisor to domains (also called virtual machines). This is a modern alternative to using a "thick" hypervisor that provides all virtualization functions, as in traditional VM designs, This permits a simpler hypervisor design, which enhances reliability, and security. It also reduces single points of failure by assigning responsibilities to multiple system components, which further improves reliability and security. In this architecture, management and I/O functionality are provided within domains. Oracle VM Server for SPARC does this by defining the following types of domain, each with their own roles: Control domain - management control point for the server, used to configure domains and manage resources. It is the first domain to boot on a power-up, is an I/O domain, and is usually a service domain as well. I/O domain - has been assigned physical I/O devices: a PCIe root complex, a PCI device, or a SR-IOV (single-root I/O Virtualization) function. It has native performance and functionality for the devices it owns, unmediated by any virtualization layer. Service domain - provides virtual network and disk devices to guest domains. Guest domain - a domain whose devices are all virtual rather than physical: virtual network and disk devices provided by one or more service domains. In common practice, this is where applications are run. Typical deployment A service domain is generally also an I/O domain: otherwise it wouldn't have access to physical device "backends" to offer to its clients. Similarly, an I/O domain is also typically a service domain in order to leverage the available PCI busses. Control domains must be I/O domains, because they boot up first on the server and require physical I/O. It's typical for the control domain to also be a service domain too so it doesn't "waste" the I/O resources it uses. A simple configuration consists of a control domain, which is also the one I/O and service domain, and some number of guest domains using virtual I/O. In production, customers typically use multiple domains with I/O and service roles to eliminate single points of failure: guest domains have virtual disk and virtual devices provisioned from more than one service domain, so failure of a service domain or I/O path or device doesn't result in an application outage. This is also used for "rolling upgrades" in which service domains are upgraded one at a time while their guests continue to operate without disruption. (It should be noted that resiliency to I/O device failures can also be provided by the single control domain, using multi-path I/O) In this type of deployment, control, I/O, and service domains are used for virtualization infrastructure, while applications run in guest domains. Changing application deployment patterns The above model has been widely and successfully used, but more configuration options are available now. Servers got bigger than the original T2000 class machines with 2 I/O busses, so there is more I/O capacity that can be used for applications. Increased T-series server capacity made it attractive to run more vertical applications, such as databases, with higher resource requirements than the "light" applications originally seen. This made it attractive to run applications in I/O domains so they could get bare-metal native I/O performance. This is leveraged by the SPARC SuperCluster engineered system, announced a year ago at Oracle OpenWorld. In SPARC SuperCluster, I/O domains are used for high performance applications, with native I/O performance for disk and network and optimized access to the Infiniband fabric. Another technical enhancement is the introduction of Direct I/O (DIO) and Single Root I/O Virtualization (SR-IOV), which make it possible to give domains direct connections and native I/O performance for selected I/O devices. A domain with either a DIO or SR-IOV device is an I/O domain. In summary: not all I/O domains own PCI complexes, and there are increasingly more I/O domains that are not service domains. They use their I/O connectivity for performance for their own applications. However, there are some limitations and considerations: at this time, a domain using physical I/O cannot be live-migrated to another server. There is also a need to plan for security and introducing unneeded dependencies: if an I/O domain is also a service domain providing virtual I/O go guests, it has the ability to affect the correct operation of its client guest domains. This is even more relevant for the control domain. where the ldm has to be protected from unauthorized (or even mistaken) use that would affect other domains. As a general rule, running applications in the service domain or the control domain should be avoided. To recap: Guest domains with virtual I/O still provide the greatest operational flexibility, including features like live migration. I/O domains can be used for applications with high performance requirements. This is used to great effect in SPARC SuperCluster and in general T4 deployments. Direct I/O (DIO) and Single Root I/O Virtualization (SR-IOV) make this more attractive by giving direct I/O access to more domains. Service domains should in general not be used for applications, because compromised security in the domain, or an outage, can affect other domains that depend on it. This concern can be mitigated by providing guests' their virtual I/O from more than one service domain, so an interruption of service in the service domain does not cause an application outage. The control domain should in general not be used to run applications, for the same reason. SPARC SuperCluster use the control domain for applications, but it is an exception: it's not a general purpose environment; it's an engineered system with specifically configured applications and optimization for optimal performance. These are recommended "best practices" based on conversations with a number of Oracle architects. Keep in mind that "one size does not fit all", so you should evaluate these practices in the context of your own requirements. Summary Higher capacity T-series servers have made it more attractive to use them for applications with high resource requirements. New deployment models permit native I/O performance for demanding applications by running them in I/O domains with direct access to their devices. This is leveraged in SPARC SuperCluster, and can be leveraged in T-series servers to provision high-performance applications running in domains. Carefully planned, this can be used to provide higher performance for critical applications.

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  • Delivering the Integrated Portal Experience!

    - by Michael Snow
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Guest post by Richard Maldonado, Principal Product Manager, Oracle WebCenter Portal Organizations are still struggling to standardize on a user interaction platform which can meet the needs of all their target audiences.  This has not only resulted in inefficient and inconsistent experiences for their users, but it also creates inefficiencies (productivity and costs) for the departments that manage the applications and information systems.  Portals have historically been the unifying platform that provide IT with a common interface which can securely surface the most relevant interactions for a given user and/or group of users.  However, organizations have found that the technologies available have either not provided the flexibility necessary to address all of their use cases, or they rely too much on IT resources to manage, maintain, and evolve.  Empowering  the Business Groups The core issue that IT departments face with delivering portal experiences is having enough resources to respond and address the influx of requirements which come in from the business.  Commonly, when a business group wants a new portal site established for their group, they will submit a request to the IT dept, the IT dept then assigns a resource to an administrator and/or developer to build.  Unfortunately, this approach is not scalable, it can be a time consuming activity which requires significant interaction between the business owner and the IT resource.  A modern user interaction platforms should empower the business groups by providing them tools which they can use to build and manage the portal experiences without the need for IT's involvement.  And because business groups rarely have technical resources (developers) on staff, the tools must be easy enough that virtually any business user could use.  In addition, the tool must be powerful enough to allow them to build the experience that they need, things such as creating a whole new portal, add/manage page and page hierarchy, manage user/group access, add/modify components within the page, etc.  This balance between ease-of-use and flexibility is key to the successful adoption of tools which will ultimately reduce the burden on IT, respond to the needs of the business, and deliver high-value experiences for the users.  Ready or Not, Here They Come: Smartphones and Tablets Recently, several studies have highlighted that smartphone and tablet-style devices have overtaken PC's in both sales and usage.  This shift is further driving organizations to revaluate how they're delivering data, information, and applications to their users.  Users are expecting to get the same level of access and interaction, but in a ways which are optimized for the capabilities of the device that they are using.  Expect More With the ever growing number of new IT projects and flat/shrinking budgets, organizations are looking for comprehensive solutions which can deliver integrated web experiences that are tailored for the users and optimized for mobile devices.  Piecing together a number of point solutions is no longer an option.  A modern portal technology should not only address the traditional needs of integrating and surfacing back-end applications/information, but it should enable the business through easy-to-use tools and accelerate the delivery of mobile optimized experiences.   v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} 12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} WebCenter in Action Series: Qualcomm Provides a Seamless Experience for Customers with Oracle WebCenter Featuring Qualcomm & Keste 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} 12.00 Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-fareast- mso-bidi-font-family:"Times New Roman";}

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  • BI Applications overview

    - by sv744
    Welcome to Oracle BI applications blog! This blog will talk about various features, general roadmap, description of functionality and implementation steps related to Oracle BI applications. In the first post we start with an overview of the BI apps and will delve deeper into some of the topics below in the upcoming weeks and months. If there are other topics you would like us to talk about, pl feel free to provide feedback on that. The Oracle BI applications are a set of pre-built applications that enable pervasive BI by providing role-based insight for each functional area, including sales, service, marketing, contact center, finance, supplier/supply chain, HR/workforce, and executive management. For example, Sales Analytics includes role-based applications for sales executives, sales management, as well as front-line sales reps, each of whom have different needs. The applications integrate and transform data from a range of enterprise sources—including Siebel, Oracle, PeopleSoft, SAP, and others—into actionable intelligence for each business function and user role. This blog  starts with the key benefits and characteristics of Oracle BI applications. In a series of subsequent blogs, each of these points will be explained in detail. Why BI apps? Demonstrate the value of BI to a business user, show reports / dashboards / model that can answer their business questions as part of the sales cycle. Demonstrate technical feasibility of BI project and significantly lower risk and improve success Build Vs Buy benefit Don’t have to start with a blank sheet of paper. Help consolidate disparate systems Data integration in M&A situations Insulate BI consumers from changes in the OLTP Present OLTP data and highlight issues of poor data / missing data – and improve data quality and accuracy Prebuilt Integrations BI apps support prebuilt integrations against leading ERP sources: Fusion Applications, E- Business Suite, Peoplesoft, JD Edwards, Siebel, SAP Co-developed with inputs from functional experts in BI and Applications teams. Out of the box dimensional model to source model mappings Multi source and Multi Instance support Rich Data Model    BI apps have a very rich dimensionsal data model built over 10 years that incorporates best practises from BI modeling perspective as well as reflect the source system complexities  Thanks for reading a long post, and be on the lookout for future posts.  We will look forward to your valuable feedback on these topics as well as suggestions on what other topics would you like us to cover. I Conformed dimensional model across all business subject areas allows cross functional reporting, e.g. customer / supplier 360 Over 360 fact tables across 7 product areas CRM – 145, SCM – 47, Financials – 28, Procurement – 20, HCM – 27, Projects – 18, Campus Solutions – 21, PLM - 56 Supported by 300 physical dimensions Support for extensive calendars; Gregorian, enterprise and ledger based Conformed data model and metrics for real time vs warehouse based reporting  Multi-tenant enabled Extensive BI related transformations BI apps ETL and data integration support various transformations required for dimensional models and reporting requirements. All these have been distilled into common patterns and abstracted logic which can be readily reused across different modules Slowly Changing Dimension support Hierarchy flattening support Row / Column Hybrid Hierarchy Flattening As Is vs. As Was hierarchy support Currency Conversion :-  Support for 3 corporate, CRM, ledger and transaction currencies UOM conversion Internationalization / Localization Dynamic Data translations Code standardization (Domains) Historical Snapshots Cycle and process lifecycle computations Balance Facts Equalization of GL accounting chartfields/segments Standardized values for categorizing GL accounts Reconciliation between GL and subledgers to track accounted/transferred/posted transactions to GL Materialization of data only available through costly and complex APIs e.g. Fusion Payroll, EBS / Fusion Accruals Complex event Interpretation of source data – E.g. o    What constitutes a transfer o    Deriving supervisors via position hierarchy o    Deriving primary assignment in PSFT o    Categorizing and transposition to measures of Payroll Balances to specific metrics to support side by side comparison of measures of for example Fixed Salary, Variable Salary, Tax, Bonus, Overtime Payments. o    Counting of Events – E.g. converting events to fact counters so that for example the number of hires can easily be added up and compared alongside the total transfers and terminations. Multi pass processing of multiple sources e.g. headcount, salary, promotion, performance to allow side to side comparison. Adding value to data to aid analysis through banding, additional domain classifications and groupings to allow higher level analytical reporting and data discovery Calculation of complex measures examples: o    COGs, DSO, DPO, Inventory turns  etc o    Transfers within a Hierarchy or out of / into a hierarchy relative to view point in hierarchy. Configurability and Extensibility support  BI apps offer support for extensibility for various entities as automated extensibility or part of extension methodology Key Flex fields and Descriptive Flex support  Extensible attribute support (JDE)  Conformed Domains ETL Architecture BI apps offer a modular adapter architecture which allows support of multiple product lines into a single conformed model Multi Source Multi Technology Orchestration – creates load plan taking into account task dependencies and customers deployment to generate a plan based on a customers of multiple complex etl tasks Plan optimization allowing parallel ETL tasks Oracle: Bit map indexes and partition management High availability support    Follow the sun support. TCO BI apps support several utilities / capabilities that help with overall total cost of ownership and ensure a rapid implementation Improved cost of ownership – lower cost to deploy On-going support for new versions of the source application Task based setups flows Data Lineage Functional setup performed in Web UI by Functional person Configuration Test to Production support Security BI apps support both data and object security enabling implementations to quickly configure the application as per the reporting security needs Fine grain object security at report / dashboard and presentation catalog level Data Security integration with source systems  Extensible to support external data security rules Extensive Set of KPIs Over 7000 base and derived metrics across all modules Time series calculations (YoY, % growth etc) Common Currency and UOM reporting Cross subject area KPIs (analyzing HR vs GL data, drill from GL to AP/AR, etc) Prebuilt reports and dashboards 3000+ prebuilt reports supporting a large number of industries Hundreds of role based dashboards Dynamic currency conversion at dashboard level Highly tuned Performance The BI apps have been tuned over the years for both a very performant ETL and dashboard performance. The applications use best practises and advanced database features to enable the best possible performance. Optimized data model for BI and analytic queries Prebuilt aggregates& the ability for customers to create their own aggregates easily on warehouse facts allows for scalable end user performance Incremental extracts and loads Incremental Aggregate build Automatic table index and statistics management Parallel ETL loads Source system deletes handling Low latency extract with Golden Gate Micro ETL support Bitmap Indexes Partitioning support Modularized deployment, start small and add other subject areas seamlessly Source Specfic Staging and Real Time Schema Support for source specific operational reporting schema for EBS, PSFT, Siebel and JDE Application Integrations The BI apps also allow for integration with source systems as well as other applications that provide value add through BI and enable BI consumption during operational decision making Embedded dashboards for Fusion, EBS and Siebel applications Action Link support Marketing Segmentation Sales Predictor Dashboard Territory Management External Integrations The BI apps data integration choices include support for loading extenral data External data enrichment choices : UNSPSC, Item class etc. Extensible Spend Classification Broad Deployment Choices Exalytics support Databases :  Oracle, Exadata, Teradata, DB2, MSSQL ETL tool of choice : ODI (coming), Informatica Extensible and Customizable Extensible architecture and Methodology to add custom and external content Upgradable across releases

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  • Simplifying Human Capital Management with Mobile Applications

    - by HCM-Oracle
    By Aaron Green If you're starting to think 'mobility' is a recurring theme in your reading, you'd be right. For those who haven't started to build organisational capabilities to leverage it, it's fair to say you're late to the party. The good news: better late than never. Research firm eMarketer says the worldwide smartphone audience will total 1.75 billion this year, while communications technology and services provider Ericsson suggests smartphones will triple to 5.6 billion globally by 2019. It should be no surprise, smart phone adoption is reaching the farthest corners of the globe; the subsequent impact of enterprise applications enabled by these devices is driving business performance improvement and will continue to do so. Companies using advanced workforce analytics can add significantly to the bottom line, while impacting customer satisfaction, quality and productivity. It's a statement that makes most business leaders sit forward in their chairs. Achieving these three standards is like sipping The Golden Elixir for the business world. No-one would argue their importance. So what are 'advanced workforce analytics?' Simply, they're unprecedented access to workforce trends and performance markers. Many are made possible by a mobile world and the enterprise applications that come with it on smart devices. Some refer to it as 'the consumerisation of IT'. As this phenomenon has matured and become more widely appreciated it has impacted the spectrum of functional units within an enterprise differently, but powerfully. Whether it's sales, HR, marketing, IT, or operations, all have benefited from a more mobile approach. It has been the catalyst for improvement in, and management of, the employee experience. The net result of which is happier customers. The obvious benefits but the lesser realised impact Most people understand that mobility allows for greater efficiency and productivity, collaboration and flexibility, but how that translates into business outcomes within the various functional groups is lesser known. In actuality mobility has helped galvanise partnerships between cross-functional groups within the enterprise. Where in some quarters it was once feared mobility could fragment a workforce, its rallying cry of support is coming from what you might describe as an unlikely source - HR. As the bedrock of an enterprise, it is conceivable HR might contemplate the possible negative impact of a mobile workforce that no-longer sits in an office, at the same desks every day. After all, who would know what they were doing or saying? How would they collaborate? It's reasonable to see why HR might have a legitimate claim to try and retain as much 'perceived control' as possible. The reality however is mobility has emancipated human capital and its management. Mobility and enterprise applications are expediting decision making. Google calls it Zero Moment of Truth, or ZMOT. It enables smoother operation and can contribute to faster growth. From a collaborative perspective, with the growing use of enterprise social media, which in many cases is being driven by HR, workforce planning and the tangible impact of change is much easier to map. This in turn provides a platform from which individuals and teams can thrive. With more agility and ability to anticipate, staff satisfaction and retention is higher, and real time feedback constant. The management team can save time, energy and costs with more accurate data, which is then intelligently applied across the workforce to truly engage with staff, customers and partners. From a human capital management (HCM) perspective, mobility can help you close the loop on true talent management. It can enhance what managers can offer and what employees can provide in return. It can create nested relationships and powerful partnerships. IT and HR - partners and stewards of mobility One effect of enterprise mobility is an evolution in the nature of the relationship between HR and IT from one of service provision to partnership. The reason for the dynamic shift is largely due to the 'bring your own device' (BYOD) movement, which is transitioning to a 'bring your own application' (BYOA) scenario. As enterprise technology has in some ways reverse-engineered its solutions to help manage this situation, the partnership between IT (the functional owner) and HR (the strategic enabler) is deeply entrenched. And it has to be. The CIO and the HR leader are faced with compliance and regulatory issues and concerns around information security and personal privacy on a daily basis, complicated by global reach and varied domestic legislation. There are tens of thousands of new mobile apps entering the market each month and, unlike many consumer applications which get downloaded but are often never opened again after initial perusal, enterprise applications are being relied upon by functional groups, not least by HR to enhance people management. It requires a systematic approach across all applications in use within the enterprise in order to ensure they're used to best effect. No turning back, and no desire to With real time analytics on performance and the ability for immediate feedback, there is no turning back for managers. In my experience with Oracle, our customers' operational efficiency is at record levels. It's clear as a result of the combination of individual KPIs and organisational goals, CIOs have been able to give HR leaders the ability to build predictive models that feed into an enterprise organisations' evolving strategy. It also helps them ensure regulatory compliance much more easily. Once an arduous task, with mobile enabled automation and quality data, compliance is simpler. Their world has changed for the better. For the CIO, mobility also assists them to optimise performance. While it doesn't come without challenges, mobile-enabled applications and the native experience users have with them means employees don't need high-level technical expertise to train users. It reduces the training and engagement required from the IT team so they can focus on other things that deliver value to the bottom line; all the while lowering the cost of assets and related maintenance work by simplifying processes. Rewards of a mobile enterprise outweigh risks With mobile tools allowing us to increasingly integrate our personal and professional lives, terms like "office hours" are becoming irrelevant, so work/life balance is a cultural must. Enterprises are expected to offer tools that enable workers to access information from anywhere, at any time, from any device. Employees want simplicity and convenience but it doesn't stop at private enterprise. This is a societal shift. Governments, which traditionally have been known to be slower to adopt newer technology, are also offering support for local businesses to go mobile. Several state government websites have advice on how to create mobile apps and more. And as recently as last week the Victorian Minister for Technology Gordon Rich-Phillips unveiled his State government's ICT roadmap for the next two years, which details an increased use of the public cloud, as well as mobile communications, and improved access to online data-sets. Tech giants are investing significantly in solutions designed to simplify mobile deployment and enablement. The mobility trend is creating a wave of change in the industry and driving transformation in the enterprise. If you're not on that wave, the business risk continues to rise as your competitiveness drops. Aaron is the Vice President of HCM Strategy at Oracle Corporation where he is responsible for researching and identifying emerging trends in the practice of Human Resources and works to deliver industry-leading technology solutions. Other responsibilities include, ownership of Oracle's innovative HCM solutions across JAPAC and enabling organisations to transform and modernise their workforce tools. Follow him on Twitter @aaronjgreen

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  • PASS Summit 2010 BI Workshop Feedbacks

    - by Davide Mauri
    As many other speakers already did, I’d like to share with the SQL Community the feedback of my PASS Summit 2010 Workshop. For those who were not there, my workshop was the “BI From A-Z” and the main objective of that workshop was to introduce people in the BI world not only from a technical point of view but insist a lot on the methodological and “engineered” approach. The will to put more engineering in the IT (and specially in the BI field) is something that has been growing stronger and stronger in me every day for of this last 5 years since is simply envy the fact that Airbus, Fincatieri, BMW (just to name a few) can create very complex machine “just” using putting people together and giving them some rules to follow (Of course this is an oversimplification but I think you get what I mean). The key point of engineering is that, after having defined the project blueprint, you have the possibility to give to a huge number of people, the rules to follow, the correct tools in order to implement the rules easily and semi-automatically and a way to measure the quality of the results. Could this be done in IT? Very big question, so my scope is now limited to BI. So that’s the main point of my workshop: and entry-level approach to BI (level was 200) in order to allow attendees to know the basics, to understand what tools they should use for which purpose and, above all, a set of rules and tools in order to make a BI solution scalable in terms of people working on it, while still maintaining a very good quality. All done not focusing only on the practice but explaining the theory behind to see how it can help *a lot* to build a correct solution despite the technology used to implement it. The idea is to reach a point where more then 70% of the work done to create a BI solution can be reused even if technologies changes. This is a very demanding challenge nowadays with the coming of Denali and its column-aligned storage and the shiny-new DAX language. As you may understand I was looking forward to get the feedback since you may have noticed that there’s a lot of “architectural” stuff in IT but really nothing on “engineering”. So how the session could be perceived by the attendees was really unknown to me. The feedback could also give a good indication if the need of more “engineering” is something I feel only by myself or if is something more broad. I’m very happy to be able to say that the overall score of 4.75 put my workshop in the TOP 20 session (on near 200 sessions)! Here’s the detailed evaluations: How would you rate the usefulness of the information presented in your day-to-day environment? 4.75 Answer:    # of Responses 3    1         4    12        5    42               How would you rate the Speaker's presentation skills? 4.80 Answer:    # of Responses 3 : 1         4 : 9         5 : 45               How would you rate the Speaker's knowledge of the subject? 4.95 Answer:    # of Responses 4 :  3         5 : 52               How would you rate the accuracy of the session title, description and experience level to the actual session? 4.75 Answer:    # of Responses 3 : 2         4 : 10         5 : 43               How would you rate the amount of time allocated to cover the topic/session? 4.44 Answer:    # of Responses 3 : 7         4 : 17        5 : 31               How would you rate the quality of the presentation materials? 4.62 Answer:    # of Responses 4 : 21        5 : 34 The comments where all very positive. Many of them asked for more time on the subject (or to shorten the very last topics). I’ll make treasure of these comments and will review the content accordingly. We’ll organize a two-day classes on this topic, where also more examples will be shown and some arguments will be explained more deeply. I’d just like to answer a comment that asks how much of what I shown is “universally applicable”. I can tell you that all of our BI project follow these rules and they’ve been applied to different markets (Insurance, Fashion, GDO) with different people and different teams and they allowed us to be “Adaptive” against the customer. The more the rules are well defined and the more there are tools that supports their implementations, the easier is to add new people to the project and to add or change solution features. Think of a car. How come that almost any mechanic can help you to fix a problem? Because they know what to expect. Because there a rules that allow them to identify the problem without having to discover each time how the car has been implemented build. And this is of course also true for car upgrades/improvements. Last but not least: thanks a lot to everyone for coming!

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  • Delight and Excite

    - by Applications User Experience
    Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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  • Oracle B2B - Synchronous Request Reply

    - by cdwright
    Introduction So first off, let me say I didn't create this demo (although I did modify it some). I got it from a member of the B2B development technical staff. Since it came with only a simple readme file, I thought I would take some time and write a more detailed explanation about how it works. Beginning with Oracle SOA Suite PS5 (11.1.1.6), B2B supports synchronous request reply over http using the b2b/syncreceiver servlet. I’m attaching the demo to this blog which includes a SOA composite archive that needs to be deployed using JDeveloper, a B2B repository with two agreements that need to be deployed using the B2B console, and a test xml file that gets sent to the b2b/syncreceiver servlet using your favorite SOAP test tool (I'm using Firefox Poster here). You can download the zip file containing the demo here. The demo works by sending the sample xml request file (req.xml) to http://<b2bhost>:8001/b2b/syncreceiver using the SOAP test tool.  The syncreceiver servlet keeps the socket connection open between itself and the test tool so that it can synchronously send the reply message back. When B2B receives the inbound request message, it is passed to the SOA composite through the default B2B Fabric binding. A simple reply is created in BPEL and returned to B2B which then sends the message back to the test tool using that same socket connection. I’ll show you the B2B configuration first, then we’ll look at the soa composite. Configuring B2B No additional configuration necessary in order to use the syncreceiver servlet. It is already running when you start SOA. After importing the GC_SyncReqRep.zip repository file into B2B, you’ll have the typical GlobalChips host trading partner and the Acme remote trading partner. Document Management The repository contains two very simple custom XML document definitions called Orders and OrdersResponse. In order to determine the trading partner agreement needed to process the inbound Orders document, you need to know two things about it; what is it and where it came from. So let’s look at how B2B identifies the appropriate document definition for the message. The XSD’s for these two document definitions themselves are not particularly interesting. Whenever you're dealing with custom XML documents, B2B identifies the appropriate document definition for each XML message using an XPath Identification Expression. The expression is entered for each of these document definitions under the document administration tab in the B2B console. The full XPATH expression for the Orders document is  //*[local-name()='shiporder']/*[local-name()='shipto']/*[local-name()='name']/text(). You can see this path in the XSD diagram below and how it uniquely identifies this message. The OrdersReponse document is identified in the same way. The XPath expression for it is //*[local-name()='Response']/*[local-name()='Status']/text(). You can see how it’s path differs uniquely identifying the reply from the request. Trading Partner Profile The trading partner profiles are very simple too. For GlobalChips, a generic identifier is being used to identify the sender of the response document using the host trading partner name. For Acme, a generic identifier is also being used to identify the sender of the inbound request using the remote trading partner name. The document types are added for the remote trading partner as usual. So the remote trading partner Acme is the sender of the Orders document, and it is the receiver of the OrdersResponse document. For the remote trading partner only, there needs to be a dummy channel which gets used in the outbound response agreement. The channel is not actually used. It is just a necessary place holder that needs to be there when creating the agreement. Trading Partner Agreement The agreements are equally simple. There is no validation and translation is not an option for a custom XML document type. For the InboundAgreement (request) the document definition is set to OrdersDef. In the Agreement Parameters section the generic identifiers have been added for the host and remote trading partners. That’s all that is needed for the inbound transaction. For the OutboundAgreement (response), the document definition is set to OrdersResponseDef and the generic identifiers for the two trading partners are added. The remote trading partner dummy delivery channel is also added to the agreement. SOA Composite Import the SOA composite archive into JDeveloper as an EJB JAR file. Open the composite and you should have a project that looks like this. In the composite, open the b2bInboundSyncSvc exposed service and advance through the setup wizard. Select your Application Server Connection and advance to the Operations window. Notice here that the B2B binding is set to Receive. It is not set for Synchronous Request Reply. Continue advancing through the wizard as you normally would and select finish at the end. Now open BPELProcess1 in the composite. The BPEL process is set as a Synchronous Request Reply as you can see below. The while loop is there just to give the process something to do. The actual reply message is prepared in the assignResponseValues assignment followed by an Invoke of the B2B binding. Open the replyResponse Invoke and go to the properties tab. You’ll see that the fromTradingPartnerId, toTradingPartner, documentTypeName, and documentProtocolRevision properties have been set. Testing the Configuration To test the configuration, I used Firefox Poster. Enter the URL for the b2b/syncreceiver servlet and browse for the req.xml file that contains the test request message. In the Headers tab, add the property ‘from’ and give it the value ‘Acme’. This is how B2B will know where the message is coming from and it will use that information along with the document type name to find the right trading partner agreement. Now post the message. You should get back a response with a status of ‘200 OK’. That’s all there is to it.

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  • At times, you need to hire a professional.

    - by Phil Factor
    After months of increasingly demanding toil, the development team I belonged to was told that the project was to be canned and the whole team would be fired.  I’d been brought into the team as an expert in the data implications of a business re-engineering of a major financial institution. Nowadays, you’d call me a data architect, I suppose.  I’d spent a happy year being paid consultancy fees solving a succession of interesting problems until the point when the company lost is nerve, and closed the entire initiative. The IT industry was in one of its characteristic mood-swings downwards.  After the announcement, we met in the canteen. A few developers had scented the smell of death around the project already hand had been applying unsuccessfully for jobs. There was a sense of doom in the mass of dishevelled and bleary-eyed developers. After giving vent to anger and despair, talk turned to getting new employment. It was then that I perked up. I’m not an obvious choice to give advice on getting, or passing,  IT interviews. I reckon I’ve failed most of the job interviews I’ve ever attended. I once even failed an interview for a job I’d already been doing perfectly well for a year. The jobs I’ve got have mostly been from personal recommendation. Paradoxically though, from years as a manager trying to recruit good staff, I know a lot about what IT managers are looking for.  I gave an impassioned speech outlining the important factors in getting to an interview.  The most important thing, certainly in my time at work is the quality of the résumé or CV. I can’t even guess the huge number of CVs (résumés) I’ve read through, scanning for candidates worth interviewing.  Many IT Developers find it impossible to describe their  career succinctly on two sides of paper.  They leave chunks of their life out (were they in prison?), get immersed in detail, put in irrelevancies, describe what was going on at work rather than what they themselves did, exaggerate their importance, criticize their previous employers, aren’t  aware of the important aspects of a role to a potential employer, suffer from shyness and modesty,  and lack any sort of organized perspective of their work. There are many ways of failing to write a decent CV. Many developers suffer from the delusion that their worth can be recognized purely from the code that they write, and shy away from anything that seems like self-aggrandizement. No.  A resume must make a good impression, which means presenting the facts about yourself in a clear and positive way. You can’t do it yourself. Why not have your resume professionally written? A good professional CV Writer will know the qualities being looked for in a CV and interrogate you to winkle them out. Their job is to make order and sense out of a confused career, to summarize in one page a mass of detail that presents to any recruiter the information that’s wanted. To stand back and describe an accurate summary of your skills, and work-experiences dispassionately, without rancor, pity or modesty. You are no more capable of producing an objective documentation of your career than you are of taking your own appendix out.  My next recommendation was more controversial. This is to have a professional image overhaul, or makeover, followed by a professionally-taken photo portrait. I discovered this by accident. It is normal for IT professionals to face impossible deadlines and long working hours by looking more and more like something that had recently blocked a sink. Whilst working in IT, and in a state of personal dishevelment, I’d been offered the role in a high-powered amateur production of an old ex- Broadway show, purely for my singing voice. I was supposed to be the presentable star. When the production team saw me, the air was thick with tension and despair. I was dragged kicking and protesting through a succession of desperate grooming, scrubbing, dressing, dieting. I emerged feeling like “That jewelled mass of millinery, That oiled and curled Assyrian bull, Smelling of musk and of insolence.” (Tennyson Maud; A Monodrama (1855) Section v1 stanza 6) I was then photographed by a professional stage photographer.  When the photographs were delivered, I was amazed. It wasn’t me, but it looked somehow respectable, confident, trustworthy.   A while later, when the show had ended, I took the photos, and used them for work. They went with the CV to job applications. It did the trick better than I could ever imagine.  My views went down big with the developers. Old rivalries were put immediately to one side. We voted, with a show of hands, to devote our energies for the entire notice period to getting employable. We had a team sourcing the CV Writer,  a team organising the make-overs and photographer, and a third team arranging  mock interviews. A fourth team determined the best websites and agencies for recruitment, with the help of friends in the trade.  Because there were around thirty developers, we were in a good negotiating position.  Of the three CV Writers we found who lived locally, one proved exceptional. She was an ex-journalist with an eye to detail, and years of experience in manipulating language. We tried her skills out on a developer who seemed a hopeless case, and he was called to interview within a week.  I was surprised, too, how many companies were experts at image makeovers. Within the month, we all looked like those weird slick  people in the ‘Office-tagged’ stock photographs who stare keenly and interestedly at PowerPoint slides in sleek chromium-plated high-rise offices. The portraits we used still adorn the entries of many of my ex-colleagues in LinkedIn. After a months’ worth of mock interviews, and technical Q&A, our stutters, hesitations, evasions and periphrastic circumlocutions were all gone.  There is little more to relate. With the résumés or CVs, mugshots, and schooling in how to pass interviews, we’d all got new and better-paid jobs well  before our month’s notice was ended. Whilst normally, an IT team under the axe is a sad and depressed place to belong to, this wonderful group of people had proved the power of organized group action in turning the experience to advantage. It left us feeling slightly guilty that we were somehow cheating, but I guess we were merely leveling the playing-field.

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  • How to set up spf records to send mail from google hosted apps to gmail addresses

    - by Chris Adams
    Hi there, I'm trying to work out why email I send from one domain I own is rejected by another that I own, and while I think it may be related to how I've setup spf records, I'm not sure what steps I need to take to fix it. Here's the error message I receive: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550-Verification failed for <[email protected]> 550-No Such User Here 550 Sender verify failed (state 14). Here's the response from [email protected] Delivered-To: [email protected] Received: by 10.86.92.9 with SMTP id p9cs85371fgb; Wed, 2 Sep 2009 22:33:32 -0700 (PDT) Received: by 10.90.205.4 with SMTP id c4mr2406190agg.29.1251956007562; Wed, 02 Sep 2009 22:33:27 -0700 (PDT) Return-Path: <[email protected]> Received: from verifier.port25.com (207-36-201-235.ptr.primarydns.com [207.36.201.235]) by mx.google.com with ESMTP id 26si831174aga.24.2009.09.02.22.33.25; Wed, 02 Sep 2009 22:33:26 -0700 (PDT) Received-SPF: pass (google.com: domain of [email protected] designates 207.36.201.235 as permitted sender) client-ip=207.36.201.235; Authentication-Results: mx.google.com; spf=pass (google.com: domain of [email protected] designates 207.36.201.235 as permitted sender) [email protected]; dkim=pass [email protected] DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=auth; d=port25.com; h=Date:From:To:Subject:Message-Id:In-Reply-To; [email protected]; bh=GRMrcnoucTl4upzqJYTG5sOZMLU=; b=uk6TjADEyZVRkceQGjH94ZzfVeRTsiZPzbXuhlqDt1m+kh1zmdUEoiTOzd89ryCHMbVcnG1JajBj 5vOMKYtA3g== DomainKey-Signature: a=rsa-sha1; c=nofws; q=dns; s=auth; d=port25.com; b=NqKCPK00Xt49lbeO009xy4ZRgMGpghvcgfhjNy7+qI89XKTzi6IUW0hYqCQyHkd2p5a1Zjez2ZMC l0u9CpZD3Q==; Received: from verifier.port25.com (127.0.0.1) by verifier.port25.com (PowerMTA(TM) v3.6a1) id hjt9pq0hse8u for <[email protected]>; Thu, 3 Sep 2009 01:26:52 -0400 (envelope-from <[email protected]>) Date: Thu, 3 Sep 2009 01:26:52 -0400 From: [email protected] To: [email protected] Subject: Authentication Report Message-Id: <[email protected]> Precedence: junk (auto_reply) In-Reply-To: <[email protected]> This message is an automatic response from Port25's authentication verifier service at verifier.port25.com. The service allows email senders to perform a simple check of various sender authentication mechanisms. It is provided free of charge, in the hope that it is useful to the email community. While it is not officially supported, we welcome any feedback you may have at <[email protected]>. Thank you for using the verifier, The Port25 Solutions, Inc. team ========================================================== Summary of Results ========================================================== SPF check: pass DomainKeys check: neutral DKIM check: neutral Sender-ID check: pass SpamAssassin check: ham ========================================================== Details: ========================================================== HELO hostname: fg-out-1718.google.com Source IP: 72.14.220.158 mail-from: [email protected] ---------------------------------------------------------- SPF check details: ---------------------------------------------------------- Result: pass ID(s) verified: [email protected] DNS record(s): stemcel.co.uk. 14400 IN TXT "v=spf1 include:aspmx.googlemail.com ~all" aspmx.googlemail.com. 7200 IN TXT "v=spf1 redirect=_spf.google.com" _spf.google.com. 300 IN TXT "v=spf1 ip4:216.239.32.0/19 ip4:64.233.160.0/19 ip4:66.249.80.0/20 ip4:72.14.192.0/18 ip4:209.85.128.0/17 ip4:66.102.0.0/20 ip4:74.125.0.0/16 ip4:64.18.0.0/20 ip4:207.126.144.0/20 ?all" ---------------------------------------------------------- DomainKeys check details: ---------------------------------------------------------- Result: neutral (message not signed) ID(s) verified: [email protected] DNS record(s): ---------------------------------------------------------- DKIM check details: ---------------------------------------------------------- Result: neutral (message not signed) ID(s) verified: NOTE: DKIM checking has been performed based on the latest DKIM specs (RFC 4871 or draft-ietf-dkim-base-10) and verification may fail for older versions. If you are using Port25's PowerMTA, you need to use version 3.2r11 or later to get a compatible version of DKIM. ---------------------------------------------------------- Sender-ID check details: ---------------------------------------------------------- Result: pass ID(s) verified: [email protected] DNS record(s): stemcel.co.uk. 14400 IN TXT "v=spf1 include:aspmx.googlemail.com ~all" aspmx.googlemail.com. 7200 IN TXT "v=spf1 redirect=_spf.google.com" _spf.google.com. 300 IN TXT "v=spf1 ip4:216.239.32.0/19 ip4:64.233.160.0/19 ip4:66.249.80.0/20 ip4:72.14.192.0/18 ip4:209.85.128.0/17 ip4:66.102.0.0/20 ip4:74.125.0.0/16 ip4:64.18.0.0/20 ip4:207.126.144.0/20 ?all" ---------------------------------------------------------- SpamAssassin check details: ---------------------------------------------------------- SpamAssassin v3.2.5 (2008-06-10) Result: ham (-2.6 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- -0.0 SPF_PASS SPF: sender matches SPF record -2.6 BAYES_00 BODY: Bayesian spam probability is 0 to 1% [score: 0.0000] 0.0 HTML_MESSAGE BODY: HTML included in message I've registered the spf records for my domain, as advised here Both domains pass validate according to Kitterman's spf record testing tools, so I'm somewhat confused about this. I also have the catchall address set up on the stemcel.co.uk domain here, but I don't have one setup for chrisadams.me.uk. Instead, we have the following forwarders setup [email protected] to [email protected] [email protected] to [email protected] [email protected] to [email protected] [email protected] to [email protected] Any ideas how to get this working? I'm not sure what I should be looking for here.

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  • Need help diagnosing network performance issues

    - by tokes
    I am currently working in a developing country as a system analyst for a government department. My area of expertise is software projects, but I've come across a few issues with the network setup in my office. (Unfortunately, being a developing country, there's not a lot of professional help available for this sort of thing.) Most recently, I am trying to diagnose a problem with slowness on the network. Our office is connected to the internet via an ADSL wireless modem/router (called Router). The modem is connected via ethernet to a switch (called Switch). The modem also acts as a wireless access point (called Wireless1), though because it is in a room at the end of the floor, it's range is limited. There are ethernet ports installed around the office. The cables of these all lead back to the same switch. In closer vicinity to the bulk of the client computers, there is another wireless router that acts as an access point for those clients (called Wireless2). That router is connected via ethernet to a wall port, and therefore to Switch. There is also a Windows server which acts as a DNS server (called DNSBox) which is located in the same room and is connected directly to Switch. ---Internet----------| Router/Wireless1 192.168.10.1 ---------------| |----|=========| DNSBox | |-------------------- 192.168.10.4 --------------------| Switch |---Other clients---- | |-------------------- |----|=========| Wireless2 ------------------| 192.168.10.198 One final thing to mention about the network setup. All clients are configured with manual IP addresses. Their router/gateway is set to the IP address of Router, and their DNS server is set to the IP address of DNSBox (with a secondary IP set to an external IP - that of our ISP's DNS server). Here are the symptoms we are experiencing: Clients connected to Wireless2 AP experience slow and unstable connections to the internet. (Slow here is defined as speeds of ~1KB/s, though ping response times seem to be as normal.) Clients connected via ethernet to Switch also experience the same slowness. Clients connected to Wireless1 AP (i.e. connecting via wireless directly to the ADSL modem) experience normal connections to the internet. Clients connected via ethernet to Router (i.e. connecting via ethernet directly to the ADSL modem) also experience normal connections to the internet. I also tried to gauge the connection performance between two machines on the network via ethernet: A file transfer between two clients who were both directly connected to Switch was the fastest; A file transfer between one client directly connected to Switch, and one client directly connected to Router (which is directly connected to Switch) performed much slower; A file transfer between two clients directly connected to Router also performed slowly. Things I have attempted to diagnose the problem: Restarted Switch -- no change. We tried unplugging ethernet jacks from Switch 4 at a time and testing the internet connection. The thought here was that perhaps a client on the network has contracted a virus, and is possibly spamming the network with traffic? (Not very technical, I know.) Unfortunately we couldn't get any significant increases in performance using this method. There were a couple of times when it seemed to be better, but then the connection speed quickly dropped back to slow/dead pace. I didn't want to unplug all jacks from Switch because I was concerned that users might be affected or that I would re-plug in the jacks incorrectly (should I even be worried about that? a port is a port on a switch, right?) I tried swapping the ethernet cable used to connect Router to Switch -- no change in performance. I tried swapping the port used on Switch for Router -- no change in performance. Anyone got any ideas on what this could be? Should I be mentioning specific brand names/models of the hardware used? Virii outbreaks are common in this country/office -- what could I be doing to figure out if a virus is at fault? If it is a virus, it doesn't seem to be generating a lot of traffic to/from the internet, because a) I can still get a good speed if I am directly connected to Router / Wireless1 and b) our ISP data usage has not risen suspiciously. Thanks for your help! Update #1 Here are the specs of some of the hardware: Switch is an Edimax ES3132RL 32-Port 10/100 Rackmount Switch Router is a D-Link DSL-G604T Update #2 I just tried unplugging everything except a laptop and Router from Switch. Speeds are still slow. I guess that means that Router / Switch are not being flooded? It seems more and more likely that the cause is something to do with the interaction between Router and Switch. However, I still can't find any useful resources on setting the LAN speed for either (and I'm not well-versed in these advanced networking configurations).

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  • Problem simulating HTTP POST using HttpClient

    - by user560904
    I am trying to programatically send a HTTP Post request using HttpClient to http://ojp.nationalrail.co.uk/en/s/planjourney/query but it is not liking the request I send it. I copied the headers and body from what Chrome browser sends so it is identical but it doesn't like what I send as the HTML mentions there's an error. <div class="padding"> <h1 class="sifr"><strong>Sorry</strong>, something went wrong</h1> <div class="error-message"> <div class="error-message-padding"> <h2>There is a problem with the page you are trying to access.</h2> <p>It is possible that it was either moved, it doesn't exist or we are experiencing some technical difficulties.</p> <p>We are sorry for the inconvenience.</p> </div> </div> </div> Here is my Java program which uses HttpClient: package com.tixsnif; import org.apache.http.*; import org.apache.http.client.HttpClient; import org.apache.http.client.entity.UrlEncodedFormEntity; import org.apache.http.client.methods.HttpPost; import org.apache.http.impl.client.DefaultHttpClient; import org.apache.http.message.BasicNameValuePair; import org.apache.http.protocol.HTTP; import java.io.*; import java.util.*; import java.util.zip.GZIPInputStream; public class WebScrapingTesting { public static void main(String[] args) throws Exception { String target = "http://ojp.nationalrail.co.uk/en/s/planjourney/query"; HttpClient client = new DefaultHttpClient(); HttpPost httpPost = new HttpPost(target); BasicNameValuePair[] params = { new BasicNameValuePair("jpState", "single"), new BasicNameValuePair("commandName", "journeyPlannerCommand"), new BasicNameValuePair("from.searchTerm", "Basingstoke"), new BasicNameValuePair("to.searchTerm", "Reading"), new BasicNameValuePair("timeOfOutwardJourney.arrivalOrDeparture", "DEPART"), new BasicNameValuePair("timeOfOutwardJourney.monthDay", "Today"), new BasicNameValuePair("timeOfOutwardJourney.hour", "10"), new BasicNameValuePair("timeOfOutwardJourney.minute", "15"), new BasicNameValuePair("timeOfReturnJourney.arrivalOrDeparture", "DEPART"), new BasicNameValuePair("timeOfReturnJourney.monthDay", "Today"), new BasicNameValuePair("timeOfReturnJourney.hour", "18"), new BasicNameValuePair("timeOfReturnJourney.minute", "15"), new BasicNameValuePair("_includeOvertakenTrains", "on"), new BasicNameValuePair("viaMode", "VIA"), new BasicNameValuePair("via.searchTerm", "Station name / code"), new BasicNameValuePair("offSetOption", "0"), new BasicNameValuePair("_reduceTransfers", "on"), new BasicNameValuePair("operatorMode", "SHOW"), new BasicNameValuePair("operator.code", ""), new BasicNameValuePair("_lookForSleeper", "on"), new BasicNameValuePair("_directTrains", "on")}; httpPost.setHeader("Host", "ojp.nationalrail.co.uk"); httpPost.setHeader("User-Agent", "Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-US) AppleWebKit/534.10 (KHTML, like Gecko) Chrome/8.0.552.231 Safari/534.10"); httpPost.setHeader("Accept-Encoding", "gzip,deflate,sdch"); httpPost.setHeader("Accept", "text/html,application/xhtml+xml,application/xml;q=0.9,**/*//*;q=0.8"); httpPost.setHeader("Accept-Language", "en-us,en;q=0.8"); httpPost.setHeader("Accept-Charset", "ISO-8859-1,utf-8;q=0.7,*;q=0.7"); httpPost.setHeader("Origin", "http://www.nationalrail.co.uk/"); httpPost.setHeader("Referer", "http://www.nationalrail.co.uk/"); httpPost.setHeader("Content-Type", "application/x-www-form-urlencoded"); httpPost.setHeader("Cookie", "JSESSIONID=B2A3419B79C5D999CA4806B459675CCD.app201; Path=/"); UrlEncodedFormEntity urlEncodedFormEntity = new UrlEncodedFormEntity(Arrays.asList(params)); urlEncodedFormEntity.setContentEncoding(HTTP.UTF_8); httpPost.setEntity(urlEncodedFormEntity); HttpResponse response = client.execute(httpPost); InputStream input = response.getEntity().getContent(); GZIPInputStream gzip = new GZIPInputStream(input); InputStreamReader isr = new InputStreamReader(gzip); BufferedReader br = new BufferedReader(isr); String line = null; while((line = br.readLine()) != null) { System.out.printf("\n%s", line); } client.getConnectionManager().shutdown(); } } I keep the JSESSION ID updated if it expires but there seems to be another problem that I cannot see. Am I missing something rather obvious? He

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  • If Nvidia Shield can stream a game via WiFi (~150-300Mbps), where is the 1-10Gbps wired streaming?

    - by Enigma
    Facts: It is surprising and uncharacteristic that a wireless game streaming solution is the *first to hit the market when a 1000mbps+ Ethernet connection would accomplish the same feat with roughly 6x the available bandwidth. 150-300mbps WiFi is in no way superior to a 1000mbps+ LAN connection aside from well wireless mobility. Throughout time, (since the internet was created) wired services have **always come first yet in this particular case, the opposite seems to be true. We had wired internet first, wired audio streaming, and wired video streaming all before their wireless counterparts. Why? Largely because the wireless bandwidth was and is inferior. Even today despite being significantly better and capable of a lot more, it is still inferior to a wired connection. Situation: Chief among these is that NVIDIA’s Shield handheld game console will be getting a microconsole-like mode, dubbed “Shield Console Mode”, that will allow the handheld to be converted into a more traditional TV-connected console. In console mode Shield can be controlled with a Bluetooth controller, and in accordance with the higher resolution of TVs will accept 1080p game streaming from a suitably equipped PC, versus 720p in handheld mode. With that said 1080p streaming will require additional bandwidth, and while 720p can be done over WiFi NVIDIA will be requiring a hardline GigE connection for 1080p streaming (note that Shield doesn’t have Ethernet, so this is presumably being done over USB). Streaming aside, in console mode Shield will also support its traditional local gaming/application functionality. - http://www.anandtech.com/show/7435/nvidia-consolidates-game-streaming-tech-under-gamestream-brand-announces-shield-console-mode ^ This is not acceptable to me for a number of reasons not to mention the ridiculousness of having a little screen+controller unit sitting there while using a secondary controller and screen instead. That kind of redundant absurdity exemplifies how wrong of a solution that is. They need a second product for this solution without the screen or controller for it to make sense... at which point your just buying a little computer that does what most other larger computers do better. While this secondary project will provide a wired connection, it still shouldn't be necessary to purchase a Shield to have this benefit. Not only this but Intel's WiDi claims game streaming support as well - wirelessly. Where is the wired streaming? All that is required, by my understanding, is the ability to decode H.264 video compression and transmit control/feedback so by any logical comparison, one (Nvidia especially) should have no difficulty in creating an application for PC's (win32/64 environment) that does the exact same thing their android app does. I have 2 video cards capable of streaming (encoding) H.264 so by right they must be capable of decoding it I would think. I should be able to stream to my second desktop or my laptop both of which by hardware comparison are superior to the Shield. I haven't found anything stating plans to allow non-shield owners to do this. Can a third party create this software or does it hinge on some limitation that only Nvidia can overcome? Reiteration of questions: Is there a technical reason (non marketing) for why Nvidia opted to bottleneck the streaming service with a wireless connection limiting the resolution to 720p and introducing intermittent video choppiness when on a wired connection one could achieve, presumably, 1080p with significantly less or zero choppiness? Is there anything limiting developers from creating a PC/Desktop application emulating the same H.264 decoding functionality that circumvents the need to get an Nvidia Shield altogether? (It is not a matter of being too cheap to support Nvidia - I have many Nvidia cards that aren't being used. One should not have to purchase specialty hardware when = hardware already exists) Same questions go for Intel Widi also. I am just utterly perplexed that there are wireless live streaming solution and yet no wired. How on earth can wireless be the goto transmission medium? Is there another solution that takes advantage of H.264 video compression allowing live streaming over a wired connection? (*) - Perhaps this isn't the first but afaik it is the first complete package. (**) - I cant back that up with hard evidence/links but someone probably could. Edit: Maybe this will be the solution I am looking for but I still find it hard to believe that they would be the first and after wireless solutions already exist. In-home Streaming You can play all your Windows and Mac games on your SteamOS machine, too. Just turn on your existing computer and run Steam as you always have - then your SteamOS machine can stream those games over your home network straight to your TV! - http://store.steampowered.com/livingroom/SteamOS/

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  • WinQual: Why would WER not accept code-signing certificates?

    - by Ian Boyd
    In 2005 i tried to establish a WinQual account with Microsoft, so i could pick up our (if any) crash dump files submitted automatically through Windows Error Reporting (WER). i was not allowed to have my crash dumps, because i don't have a Verisign certificate. Instead i have a cheaper one, generated by a Verisign subsidiary: Thawte. The method in which you join is: you digitally sign a sample exe they provide. This proves that you are the same signer that signed apps that they got crash dumps from in the wild. Cryptographically, the private key is needed to generate a digital signature on an executable. Only the holder of that private key can create a signature with for the matching public key. It doesn't matter who generated that private key. That includes certificates that are generated from: self-signing Wells Fargo DigiCert SecureTrust Trustware QuoVadis GoDaddy Entrust Cybertrust GeoTrust GlobalSign Comodo Thawte Verisign Yet Microsof's WinQual only accepts digital certificates generated by Verisign. Not even Verisign's subsidiaries are good enough (Thawte). Can anyone think of any technical, legal or ethical reason why Microsoft doesn't want to accept code-signing certificates? The WinQual site says: Why Is a Digital Certificate Required for Winqual Membership? A digital certificate helps protect your company from individuals who seek to impersonate members of your staff or who would otherwise commit acts of fraud against your company. Using a digital certificate enables proof of an identity for a user or an organization. Is somehow a Thawte digital certificate not secure? Two years later, i sent a reminder notice to WinQual that i've been waiting to be able to get at my crash dumps. The response from WinQual team was: Hello, Thanks for the reminder. We have notified the appropriate people that this is still a request. In 2008 i asked this question in a Microsoft support forum, and the response was: We are only setup to accept VeriSign Certificates at this point. We have not had an overwhelming demand to support other types of certificates. What can it possibly mean to not be "setup" to accept other kinds of certificates? If the thumbprint of the key that signed the WinQual.exe test app is the same as the thumbprint that signed the executable who's crash dump you got in the wild: it is proven - they are my crash dumps, give them to me. And it's not like there's a special API to check if a Verisign digital signature is valid, as opposed to all other digital signatures. A valid signature is valid no matter who generated the key. Microsoft is free to not trust the signer, but that's not the same as identity. So that is my question, can anyone think of any practical reason why WinQual isn't setup to support digital signatures? One person theorized that the answer is that they're just lazy: Not that I know but I would assume that the team running the winQual system is a live team and not a dev team - as in, personality and skillset geared towards maintenance of existing systems. I could be wrong though. They don't want to do work to change it. But can anyone think of anything that would need to be changed? It's the same logic no matter what generated the key: "does the thumbprint match". What am i missing?

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  • Recommended ASP.NET Shared Hosting (USA)

    - by coffeeaddict
    Ok, I have to admit I'm getting fed up with www.discountasp.net's pricing model and this annoyance has built up over the past 8 years or so. I've been with them for years and absolutely love them on the technical side, however it's getting ridiculously expensive for so little that you get. I mean here's my scenario: 1) I am running 2 SQL Server databases which costs me $10/ea per month so that's $20/month for 2 and I only get 500 mb disk space which is horrible 2) I am paying $10/mo just for the hosting itself which I only get 1 gig of disk space! I mean common! 3) I am simply running 2 small apps (Screwturn Wiki & Subtext Blog)...so I don't really care if it's up 99% or not, it's not worth paying a total of $300 just to keep these 2 apps running over discountasp.net Anyone else feel the same? Yes, I know they have great support, probably have great servers running behind this but in the end I really don't care as long as my site is up 95% or better. Yes, the hosting toolset rocks. But you know I bet you I can find a similar set somewhere else. I like how I can totally control IIS 7 at discountasp and I can control my own app pool etc. That's very powerful and essential. But anyone have any good alternatives to discountasp that gives me close to the same at a much more reasonable cost point? I mean http://www.m6.net/prices.aspx gives you 10 SQL Databases for $7 and 200 gigs disk space! I don't know about their tools or support but just looking at those numbers and some other hosts I've seen, I feel that discountasp.net is way out of line. They don't even offer any purchasing discounts such as it would be nice if my 2nd SQL Server is only $5/month not $10...stuff like this, to make it much more realistic and fair. Opinions (people who do have discountasp.net, people who have left them, or people who have another host they like)??? But geez $300 just to host a couple DBs and lightweight open source apps? Not worth the price they are charging. I'm almost at a price point that enables me to get a decent dedicated server! I really don't care about beta ASP.NET frameworks support. Not a big deal to me. If you have alternative suggestions rather than your experience with discountasp, I'd like to know how their toolset is. Do you have complete control over your DB in terms of adding users, and same goes for the web app pool, etc.? Discountasp.net's control panel rocks. I don't want to loose the ability to at least control and add virtual directories, recycle my dedicated app pool myself, backup my sql database myself, through tools which is what discountasp does give you. I'd also want to know that the hoster at least gets the latest and greatest in terms of non-beta ASP.NET related frameworks available to its shared hosters.

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  • I'm looking for an online ASP.NET tutor.

    - by pkiyan
    $15/hr. I know it's not much but... Hi. I'm looking for an ASP.NET tutor. I want to use a remote desktop application so we can see each others screens and use Skype or phone to communicate with. You won't need to come up with any lessons or anything like that. I was thinking we could spend an hour or two each time we logged in to build a decent sized website from scratch. That's basically it. I'm a beginner with about 2 months experience with ASP.NET so we won't have to start from the very beginning, but pretty close. I wanted this site to have a little complexity to it and not just a website for beginners, but something I could study for a while. I'll pay you through PayPal or some other method if you prefer. By the way, it doesn't have to be a website that we work on together. I'll listen to other suggestions too. Maybe we could use an open source site/app to walk-through and study and modify. I've looked at 'My Web Pages Starter Kit 1.30', 'SubText 2.1.2', 'nopCommerce 1.5', and some others. They were all beyond me, and I couldn't make sense of any of the source code. But if you use and are really familiar with an open source app/site that I can download, we could study that. Here are some technical specs about the site I'd like to build/study: ASP.NET 2.0+ (preferably 3.5+, but I don't really care) C# / VB.NET ( don't really care, I suck at both. This is more about ASP.NET and helping me understand the structure of an ASP.NET website and the .NET framework in general. ) SQL Server ( I have SQL Server 2008 express and would someday like to learn how to use this thing. ) JavaScript / AJAX ( at least some use of this ) XML ( basically, I'd like to spend some time in the web.config file, and have some sense of what's going on in there. ) ASP.NET Folders ( I'd like to work with all of the ASP.NET folders if possible: App_Code, App_GlobalResources, etc.. and understand what does/doesn't go in them. Hopefully we can build more than one theme too. ) Assemblies ( how do you create a .dll and use it across different websites? maybe you could suggest a third party .dll that we could use ) Web Service ( I read about this once but didn't really get it ) I can't think of anything else but the above will definitely keep me busy. Hopefully we could make use of a lot of the server controls too (the nav controls gave me a headache when I tried customizing them). Is someone willing to help? I'll pay through PayPal 15 bucks an hour. I live in the Dallas, Texas (US) area so we'd have to synchronize time zones and agree on a day(s)/time of the week. I prefer working at night and on the weekends because I work during the week but whatever your schedule allows too. If you'd like to help me, can you post: years of experience with ASP.NET, your Time zone and time you're available and any ideas you might have about how you'd like to tutor? THANK YOU.

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  • How to play audio in Java Application

    - by user577829
    I'm making a java application and I need to play audio. I'm playing mainly small sound files of my cannon firing (its a cannon shooting game) and the projectiles exploding, though I plan on having looping background music. I have found two different methods to accomplish this, but both don't work how I want. The first method is literally a method: public void playSoundFile(File file) {//http://java.ittoolbox.com/groups/technical-functional/java-l/sound-in-an-application-90681 try { //get an AudioInputStream AudioInputStream ais = AudioSystem.getAudioInputStream(file); //get the AudioFormat for the AudioInputStream AudioFormat audioformat = ais.getFormat(); System.out.println("Format: " + audioformat.toString()); System.out.println("Encoding: " + audioformat.getEncoding()); System.out.println("SampleRate:" + audioformat.getSampleRate()); System.out.println("SampleSizeInBits: " + audioformat.getSampleSizeInBits()); System.out.println("Channels: " + audioformat.getChannels()); System.out.println("FrameSize: " + audioformat.getFrameSize()); System.out.println("FrameRate: " + audioformat.getFrameRate()); System.out.println("BigEndian: " + audioformat.isBigEndian()); //ULAW format to PCM format conversion if ((audioformat.getEncoding() == AudioFormat.Encoding.ULAW) || (audioformat.getEncoding() == AudioFormat.Encoding.ALAW)) { AudioFormat newformat = new AudioFormat(AudioFormat.Encoding.PCM_SIGNED, audioformat.getSampleRate(), audioformat.getSampleSizeInBits() * 2, audioformat.getChannels(), audioformat.getFrameSize() * 2, audioformat.getFrameRate(), true); ais = AudioSystem.getAudioInputStream(newformat, ais); audioformat = newformat; } //checking for a supported output line DataLine.Info datalineinfo = new DataLine.Info(SourceDataLine.class, audioformat); if (!AudioSystem.isLineSupported(datalineinfo)) { //System.out.println("Line matching " + datalineinfo + " is not supported."); } else { //System.out.println("Line matching " + datalineinfo + " is supported."); //opening the sound output line SourceDataLine sourcedataline = (SourceDataLine) AudioSystem.getLine(datalineinfo); sourcedataline.open(audioformat); sourcedataline.start(); //Copy data from the input stream to the output data line int framesizeinbytes = audioformat.getFrameSize(); int bufferlengthinframes = sourcedataline.getBufferSize() / 8; int bufferlengthinbytes = bufferlengthinframes * framesizeinbytes; byte[] sounddata = new byte[bufferlengthinbytes]; int numberofbytesread = 0; while ((numberofbytesread = ais.read(sounddata)) != -1) { int numberofbytesremaining = numberofbytesread; sourcedataline.write(sounddata, 0, numberofbytesread); } } } catch (Exception e) { e.printStackTrace(); } } The problem with this is that my entire program stops until the sound file is finished, or at least nearly finished. The second method is this: File file = new File("Launch1.wav"); AudioClip clip; try { clip = JApplet.newAudioClip(file.toURL()); clip.play(); } catch (Exception e) { e.getMessage(); } The problem I have here is that every time the sound file ends early or doesn't play at all depending on where I place the code. Is their any way to play sound without the above mentioned problems? Am I doing something wrong? Any help is greatly appreciated.

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  • Please recommend me intermediate-to-advanced Python books to buy.

    - by anonnoir
    I'm in the final year, final semester of my law degree, and will be graduating very soon. (April, to be specific.) But before I begin practice, I plan to take 2 two months off, purely for serious programming study. So I'm currently looking for some Python-related books, gauged intermediate to advanced, which are interesting (because of the subject matter itself) and possibly useful to my future line of work. I've identified 2 possible purchases at the moment: Natural Language Processing with Python. The law deals mostly with words, and I've quite a number of ideas as to where I might go with NLP. Data extraction, summaries, client management systems linked with document templates, etc. Programming Collective Intelligence. This book fascinates me, because I've always liked the idea of machine learning (and I'm currently studying it by the side too, for fun). I'd like to build/play around with Web 2.0 applications; and who knows if I can apply some of the things I learn to my legal work. (E.g. Playground experiments to determine how and under what circumstances judges might be biased, by forcing algorithms to pore through judgments and calculate similarities, etc.) Please feel free to criticize my current choices, but do at least offer or recommend other books that I should read in their place. My budget can deal with 4 books, max. These books will be used heavily throughout the 2 months; I will be reading them back to back, absorbing the explanations given, and hacking away at their code. Also, the books themselves should satisfy 2 main criteria: Application. The book must teach how to solve problems. I like reading theory, but I want to build things and solve problems first. Even playful applications are fine, because games and experiments always have real-world applications sooner or later. Readability. I like reading technical books, no matter how difficult they are. I enjoy the effort and the feeling that you're learning something. But the book shouldn't contain code or explanations that are too cryptic or erratic. Even if it's difficult, the book's content should be accessible with focused reading. Note: I realize that I am somewhat of a beginner to the whole programming thing, so please don't put me down. But from experience, I think it's better to aim up and leave my comfort zone when learning new things, rather than to just remain stagnant the way I am. (At least the difficulty gives me focus: i.e. if a programmer can be that good, perhaps if I sustain my own efforts I too can be as good as him someday.) If anything, I'm also a very determined person, so two months of day-to-night intensive programming study with nothing else on my mind should, I think, give me a bit of a fighting chance to push my programming skills to a much higher level.

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