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  • How to Save Hundreds or Thousands of Dollars on Cell Phone Service

    - by Chris Hoffman
    Cell phone contracts are bad. You get a seemingly cheap phone up front, but you more than pay for the cost of the phone over two years. Prepaid phone plans are surging in North America for a reason. Prepaid phone plans will be cheaper and more flexible than traditional contracts with big carriers for many people. However much you use your phone, there’s a good chance you can save money with a prepaid service. No More Contracts Here’s how cell phone service typically works in North America: You get a subsidized phone for “free”, $99, or $199. You sign up for a two-year contract and more than pay back the cost of that phone over the length of the contract. This is similar to leasing something or purchasing it on a credit card and paying it back over two years — you spend less up front, but you’re paying more in the long run. But this isn’t the only option. You could opt for a cheaper prepaid service that doesn’t lock you into a contract. If you don’t use your phone much, you could just pay for what you use and avoid the hefty cell phone bills. If you use your phone a lot, you could get a cheaper plan, too. Now, this certainly isn’t for everyone. If you want the latest iPhone or Galaxy smartphone every two years and require a 4G data connection, prepaid services may not be for you. On the other hand, if you don’t need the latest phone, you can save money here. You can also save a huge amount of money if you don’t use your phone much. Phone Options When you choose your prepaid or contract-free service, you’ll often be able to purchase a phone from them. You’ll generally be able to find dirt-cheap dumbphones and the cheapest, slowest Android phones for not very much money. If you are able to buy a top-of-the-line smartphone, you’ll have to pay the full, unsubsidized price. That’s $649 for either an iPhone 5S or Samsung Galaxy S4. Whatever phones the service provider offers, you could always buy a phone elsewhere — for example, you could buy an unsubsidized iPhone direct from Apple and then take it to your cell phone service of choice. Most services will allow you to get a SIM card and pop it into your existing phone rather than purchasing a phone. If you can get a hand-me-down smartphone, you can often save quite a bit of money. For example, you may have a family member upgrading from an iPhone 4S to an iPhone 5S. You could take their phone to a prepaid carrier and have a nicer phone on a cheap cell phone plan. If you brought an old smartphone to a big carrier like AT&T or Verizon, they wouldn’t give you a discount on your monthly plan. You’d have to pay the same amount of money every month as if you had gotten a subsidized phone. Google’s Nexus phones are also great options for people looking to buy smartphones and pay up-front. Google’s Nexus 4 offered a modern, almost top-of-the-line Android smartphone experience at $299 or $349 when it came out last year. Google will soon be releasing the Nexus 5 and it’s expected to be priced at $349. That’s certainly a lot more than a cheap phone, but it’s a fairly high-end smartphone at almost half the price of an iPhone 5S or Galaxy S4. Nexus phones can be purchased online from Google’s Play Store. Service Options When choosing a service, you need to consider what you actually use. If you’re someone who only uses your phone rarely, you can get plans that will allow you to pay as little as a few dollars per month. If you’re someone who’s usually in range of Wi-Fi, you may not need much data at all. If you want a plan with unlimited talk, texting, and data usage, you can get it for much cheaper than you’d pay on a major carrier like AT&T. The options here range from pay-as-you-go plans, like the ones offered by T-Mobile, which allow you to put a certain amount of money in and only drain that balance when you actually use minutes, texts, or data. If you only make a few calls and send a few texts per month, you’d only pay a few bucks. On the other end, Walmart’s Straight Talk service is a popular option that offers unlimited talk, texting, and data at $45 per month. Which service is right for you depends on a lot of things, including your usage and what each network’s coverage is like in your area. You’ll want to do some research of your own before choosing a service. Prepaid services also offer you even more flexibility after you choose one. If you’re not happy or a better deal comes along, you can switch — you’re not locked into your service for two years and you won’t pay an early termination fee. Image Credit: Intel Free Press on Flickr, Jon Fingas on Flickr, John Karakatsanis on Flickr, kendalkinggroup on Flickr     

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  • Beginner Geek: How to Use Multiple Monitors to Be More Productive

    - by Chris Hoffman
    Many people swear by multiple monitors, whether they’re geeks or just people who need to be productive. Why use just one monitor when you can use two or more and see more at once? Additional monitors allow you to expand your desktop, getting more screen real estate for your open programs. Windows makes it very easy to set up additional monitors, and your computer probably has the necessary ports. Why Use Multiple Monitors? Multiple monitors give you more screen real estate. Hook up multiple monitors to a computer and you can move your mouse back and forth between them, dragging programs between monitors as if you had an extra-large desktop. People who swear by multiple monitors use them to display multiple things on-screen at a time. Rather than Alt+Tabbing and task switching to glance at another window, you can just look over with your eyes and then look back to the program you’re using. Some examples of use cases for multiple monitors include: Coders who want to view their code on one display with the other display reserved for documentation. They can just glance over at the documentation and look back at their primary workspace. Anyone who needs to view something while working. Viewing a web page while writing an email, viewing another document while writing an something, or working with two large spreadsheets and having both visible at once. People who need to keep an eye on information, whether it’s email or up-to-date statistics, while working. Gamers who want to see more of the game world, extending the game across multiple displays. Geeks who just want to watch a video on one screen while doing something else on the other screen. Hooking Up Multiple Monitors Hooking up an additional monitor to your computer should be very simple. Most new computers come with more than one port for a monitor — whether DVI, HDMI, the older VGA port, or a mix. Some computers may include splitter cables that allow you to connect multiple monitors to a single port. Most laptops also come with ports that allow you to hook up an external monitor. Plug a monitor into your laptop’s DVI or VGA port and Windows will allow you to use both your laptop’s integrated display and the external monitor at once. This all depends on the ports your computer has and how your monitor connects. If you have an old VGA monitor lying around and you have a modern laptop with only DVI or HDMI connectors, you may need an adapter that allows you to plug your monitor’s VGA cable into the new port. Be sure to take your computer’s ports into account before you get another monitor for it. Managing Multiple Monitors With Windows Windows makes using multiple monitors easy. Just plug the monitor into the appropriate port on your computer and Windows should automatically extend your desktop onto it. You can now just drag and drop windows between monitors. To control how this works, right-click your Windows desktop and select Screen resolution. Choose an option from the Multiple displays box. The Extend option extends your desktop onto an additional monitor, while the other options are mainly useful if you’re using an additional monitor for presentations — for example, you could mirror your laptop’s desktop onto a large monitor or blank your laptop’s screen while it’s connected to a larger display. Be sure to arrange your monitors properly so Windows understands how your monitors are physically positioned. Windows 8 allows you to extend your Windows taskbar across multiple monitors. You’ll find this option in the taskbar’s options window — right-click the taskbar and select Properties. You can also choose where you want Windows to display taskbar buttons for open programs — on any monitor’s taskbar or only on the taskbar on the associated monitor. Windows 7 doesn’t have these convenient features built-in — your second monitor won’t have a taskbar. To extend your taskbar onto an additional monitor, you’ll need a third-party utility like the free and open-source Dual Monitor Taskbar. If you just have a single monitor, you can also use the Aero Snap feature to quickly place multiple Windows applications side by side. On Windows 7 or 8, press Windows Key + Left or Windows Key + Right to make the current window take up the left or right half of your display. You could also drag any window’s title bar to the left or right edges of your screen and release the window. How useful this feature is depends on your monitor’s size and resolution. If you have a large, high-resolution monitor, it will allow you to see a lot. If you have a smaller laptop monitor with the seemingly standard 1366×768 resolution, you won’t be able to see much of each snapped window at once, so snapping windows may not be practical. Image Credit: Chance Reecher on Flickr, Camp Atterbury Joint Maneuver Training Center on Flickr, Xavier Caballe on Flickr     

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  • Override an IOCTL Handler in PQOAL

    - by Kate Moss' Big Fan
    When porting or creating a BSP to a new platform, we often need to make change to OEMIoControl or HAL IOCTL handler for more specific. Since Microsoft introduced PQOAL in CE 5.0 and more and more BSP today leverages PQOAL to simplify the OAL, we no longer define the OEMIoControl directly. It is somehow analogous to migrate from pure Windows SDK to MFC; people starts to define those MFC handlers and forgot the WinMain and the big message loop. If you ever take a look at the interface between OAL and Kernel, PUBLIC\COMMON\OAK\INC\oemglobal.h, the pfnOEMIoctl is still there just as the entry point of Windows Program is WinMain since day one. (For those may argue about pfnOEMIoctl is not OEMIoControl, I will encourage you to dig into PRIVATE\WINCEOS\COREOS\NK\OEMMAIN\oemglobal.c which initialized pfnOEMIoctl to OEMIoControl. The interface is just to split OAL and Kernel which no longer linked to one executable file in CE 6, all of the function signature is still identical) So let's trace into PQOAL to realize how it implements OEMIoControl and how can we override an IOCTL handler we interest. First thing to know is the entry point (just as finding the WinMain in MFC), OEMIoControl is defined in PLATFORM\COMMON\SRC\COMMON\IOCTL\ioctl.c. Basically, it does nothing special but scan a pre-defined IOCTL table, g_oalIoCtlTable, and then execute the handler. (The highlight part) Other than that is just for error handling and the use of critical section to serialize the function. BOOL OEMIoControl(     DWORD code, VOID *pInBuffer, DWORD inSize, VOID *pOutBuffer, DWORD outSize,     DWORD *pOutSize ) {     BOOL rc = FALSE;     UINT32 i; ...     // Search the IOCTL table for the requested code.     for (i = 0; g_oalIoCtlTable[i].pfnHandler != NULL; i++) {         if (g_oalIoCtlTable[i].code == code) break;     }     // Indicate unsupported code     if (g_oalIoCtlTable[i].pfnHandler == NULL) {         NKSetLastError(ERROR_NOT_SUPPORTED);         OALMSG(OAL_IOCTL, (             L"OEMIoControl: Unsupported Code 0x%x - device 0x%04x func %d\r\n",             code, code >> 16, (code >> 2)&0x0FFF         ));         goto cleanUp;     }            // Take critical section if required (after postinit & no flag)     if (         g_ioctlState.postInit &&         (g_oalIoCtlTable[i].flags & OAL_IOCTL_FLAG_NOCS) == 0     ) {         // Take critical section                    EnterCriticalSection(&g_ioctlState.cs);     }     // Execute the handler     rc = g_oalIoCtlTable[i].pfnHandler(         code, pInBuffer, inSize, pOutBuffer, outSize, pOutSize     );     // Release critical section if it was taken above     if (         g_ioctlState.postInit &&         (g_oalIoCtlTable[i].flags & OAL_IOCTL_FLAG_NOCS) == 0     ) {         // Release critical section                    LeaveCriticalSection(&g_ioctlState.cs);     } cleanUp:     OALMSG(OAL_IOCTL&&OAL_FUNC, (L"-OEMIoControl(rc = %d)\r\n", rc ));     return rc; }   Where is the g_oalIoCtlTable? It is defined in your BSP. Let's use DeviceEmulator BSP as an example. The PLATFORM\DEVICEEMULATOR\SRC\OAL\OALLIB\ioctl.c defines the table as const OAL_IOCTL_HANDLER g_oalIoCtlTable[] = { #include "ioctl_tab.h" }; And that leads to PLATFORM\DEVICEEMULATOR\SRC\INC\ioctl_tab.h which defined some of IOCTL handler but others are defined in oal_ioctl_tab.h which is under PLATFORM\COMMON\SRC\INC\. Finally, we got the full table body! (Just like tracing MFC, always jumping back and forth). The format of table is very straight forward, IOCTL code, Flags and Handler Function // IOCTL CODE,                          Flags   Handler Function //------------------------------------------------------------------------------ { IOCTL_HAL_INITREGISTRY,                   0,  OALIoCtlHalInitRegistry     }, { IOCTL_HAL_INIT_RTC,                       0,  OALIoCtlHalInitRTC          }, { IOCTL_HAL_REBOOT,                         0,  OALIoCtlHalReboot           }, The PQOAL scans through the table until it find a matched IOCTL code, then invokes the handler function. Since it scans the table from the top which means if we define TWO handler with same IOCTL code, the first one is always invoked with no exception. Now back to the PLATFORM\DEVICEEMULATOR\SRC\INC\ioctl_tab.h, with the following table { IOCTL_HAL_INITREGISTRY,                   0,  OALIoCtlDeviceEmulatorHalInitRegistry     }, ... #include <oal_ioctl_tab.h> Note the IOCTL_HAL_INITREGISTRY handler are defined in both BSP's local ioctl_tab.h and the common oal_ioctl_tab.h, but due to BSP's local handler comes before "#include <oal_ioctl_tab.h>" so we know the OALIoCtlDeviceEmulatorHalInitRegistry always get called. In this example, the DeviceEmulator BSP overrides the IOCTL_HAL_INITREGISTRY handler from OALIoCtlHalInitRegistry to OALIoCtlDeviceEmulatorHalInitRegistry by manipulating the g_oalIoCtlTable table. (In some point of view, it is similar to message map in MFC) Please be aware, when you override an IOCTL handler in PQOAL, you may want to clone the original implementation to your BSP and change to meet your need. It is recommended and save you the redundant works but remember to rename the handler function (Just like the DeviceEmulator it changes the name of OALIoCtlHalInitRegistry to OALIoCtlDeviceEmulatorHalInitRegistry). If you don't change the name, linker may not be happy (due to name conflict) and the more important is by using different handler name, you could always redirect the handler back to original one. (It is like the concept of OOP that calling a function in base class; still not so clear? I am goinf to show you soon!) The OALIoCtlDeviceEmulatorHalInitRegistry setups DeviceEmulator specific registry settings and in the end, if everything goes well, it calls the OALIoCtlHalInitRegistry (PLATFORM\COMMON\SRC\COMMON\IOCTL\reginit.c) to do the rest.     if(fOk) {         fOk = OALIoCtlHalInitRegistry(code, pInpBuffer, inpSize, pOutBuffer,             outSize, pOutSize);     } Now you got the picture, whenever you want to override an IOCTL hadnler that is implemented in PQOAL just Clone the handler function to your BSP as a template. Simple name change for the handler function, and a name change in the IOCTL table header file that maps the IOCTL with the function Implement your IOCTL handler and whenever you need to redirect it back just calling the original handler function. It is the standard way of implementing a custom IOCTL and most Microsoft developers prefer. The mapping of IOCTL routine to IOCTL code is platform specific - you control the header file that does that mapping.

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  • Silverlight Cream Monday WP7 App Review # 1

    - by Dave Campbell
    I'm going to try something here... if it seems useful, I'll continue, if it doesn't, I'll stop... so give me feedback! There are *lots* of Apps in the WP7 Marketplace, and heaven help me, but the Marketplace sucks for finding stuff. I won't rehash what's already been said in the blogs, but I agree with one and all. I went out last Saturday to find 2 apps that I knew were released, and couldn't do so on my device. Even in the Zune app, it took quite a while to find them... ok, I'll back off a bit, because I just found out I can do 'Search' now if I know the name... I didn't think that was working before. So my thought is on Monday (like today), I will post a review of 5 apps/games I either use or have played with on my device. These are strictly my opinions, you understand, but hey... it's better than a poke in the eye with an iPhone! A few disclaimers:     Feel free to write me about your app and tell me about it. While it would be very cool to receive a whole bunch of xap files to review, at this point, for technical reasons, I'm unable to side-load my device. Since I plan on only doing this one day a week, and only 5, I may never get caught up, so if you send me some info, be patient. Re: games ... remember I'm old... I'm from the era of Colossal Cave and Zork. Duke-Nukem 2D and Captain Comic were awesome. I don't own an XBOX or any other game system, so take game reviews from my perspective -- who knows, it may be refreshing :) I won't pay for an app or game just to try it. If you expect me to test-drive your app, it's going to have to have a Free Trial. In this Issue:   Jingo! is the first app I bought, just to see what the experience was like. It's very much like a game we used to play in school in the Army in 1971 on paper we passed around. Sort of a cross between hangman and Mastermind, you try to figure out the hidden word in 5 tries. You get really good at 5-letter words after a while. I like this because you have to think, and you're not pressured by a clock Jingo! is by James Furdell and is $1.99 I reviewed René Schulte's Pictures Lab a while back, and have not changed my mind. This is an excellent app for playing with any photo on your device... one you've just taken, one you've synced from your PC, or one you've saved from email. I like this because you can get some cool effects for your photos, and it just works. Pictures Lab is by Schulte Software Development and is $1.99 Since I work as a consultant, and from home, I wanted something I could track my time with. I've test-driven all the contenders I could find so far on the phone, and so far I like ONTRACK! the best. If asked, I have some suggestions, but it's probably just the way I work or think. What I do like is I can tap a project to start/stop/restart a counter, and at the end of the day it shows me how much time I've been working. If there's a way to make an adjustment in case you forget to tap the counter, I don't know how to do it, and that's my biggest complaint. I like this because you can get a daily readout which you can also email as a spreadsheet. The daily results display is very good. ONTRACK! is by Qmino and is $2.99 Remember Item 4 above... I've been playing guitar for 48 years... obviously since before the invention of 'tuners', so I'm not as dependent upon these as some folks are. I've tried some in the past and have always felt I can do just as good by ear (I have perfect relative pitch). So, I gave this app by András Velvárt a dance just to see how it works, and it is surprisingly good. If you're used to one of the stage tuners this may take a little getting used to, but it does the job. The difference with this one is there is no real 'null' point inside which you can think your guitar is in tune. The soundwave stays visible on the device, and if it's moving to the right, your string is flat, if it's moving to the left, your string is sharp. Getting it exact might be tricky, but it is exact! If you need to rely on a tuner, this is a good choice in my opinion, exactly because of the sensitivity.. tune up with this and you're dead-on. Guitar Tuner is by Kinabalu Innovation Limited and is $0.99 Popper 2 is the WP7 version of a wildly popular game by Bill Reiss named Dr. Popper. You can get a trial, or you can now get a free lite version of the game. Popper 2 is a fast-paced bubble breaker game. I find it something fun to play when I just want to buzz out, but maybe the best review is that my daughter didn't want to give my phone back when I showed it to her, and always wants to grab my phone to play 'that game'. A fun distraction with great graphics and a great price Popper 2 is by Blue Rose Systems, LLC and is $1.29 Let me know what you think of the idea of doing reviews, or the layout/whatever, and Stay in the 'Light!   Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Short Season, Long Models - Dealing with Seasonality

    - by Michel Adar
    Accounting for seasonality presents a challenge for the accurate prediction of events. Examples of seasonality include: ·         Boxed cosmetics sets are more popular during Christmas. They sell at other times of the year, but they rise higher than other products during the holiday season. ·         Interest in a promotion rises around the time advertising on TV airs ·         Interest in the Sports section of a newspaper rises when there is a big football match There are several ways of dealing with seasonality in predictions. Time Windows If the length of the model time windows is short enough relative to the seasonality effect, then the models will see only seasonal data, and therefore will be accurate in their predictions. For example, a model with a weekly time window may be quick enough to adapt during the holiday season. In order for time windows to be useful in dealing with seasonality it is necessary that: The time window is significantly shorter than the season changes There is enough volume of data in the short time windows to produce an accurate model An additional issue to consider is that sometimes the season may have an abrupt end, for example the day after Christmas. Input Data If available, it is possible to include the seasonality effect in the input data for the model. For example the customer record may include a list of all the promotions advertised in the area of residence. A model with these inputs will have to learn the effect of the input. It is possible to learn it specific to the promotion – and by the way learn about inter-promotion cross feeding – by leaving the list of ads as it is; or it is possible to learn the general effect by having a flag that indicates if the promotion is being advertised. For inputs to properly represent the effect in the model it is necessary that: The model sees enough events with the input present. For example, by virtue of the model lifetime (or time window) being long enough to see several “seasons” or by having enough volume for the model to learn seasonality quickly. Proportional Frequency If we create a model that ignores seasonality it is possible to use that model to predict how the specific person likelihood differs from average. If we have a divergence from average then we can transfer that divergence proportionally to the observed frequency at the time of the prediction. Definitions: Ft = trailing average frequency of the event at time “t”. The average is done over a suitable period of to achieve a statistical significant estimate. F = average frequency as seen by the model. L = likelihood predicted by the model for a specific person Lt = predicted likelihood proportionally scaled for time “t”. If the model is good at predicting deviation from average, and this holds over the interesting range of seasons, then we can estimate Lt as: Lt = L * (Ft / F) Considering that: L = (L – F) + F Substituting we get: Lt = [(L – F) + F] * (Ft / F) Which simplifies to: (i)                  Lt = (L – F) * (Ft / F)  +  Ft This latest expression can be understood as “The adjusted likelihood at time t is the average likelihood at time t plus the effect from the model, which is calculated as the difference from average time the proportion of frequencies”. The formula above assumes a linear translation of the proportion. It is possible to generalize the formula using a factor which we will call “a” as follows: (ii)                Lt = (L – F) * (Ft / F) * a  +  Ft It is also possible to use a formula that does not scale the difference, like: (iii)               Lt = (L – F) * a  +  Ft While these formulas seem reasonable, they should be taken as hypothesis to be proven with empirical data. A theoretical analysis provides the following insights: The Cumulative Gains Chart (lift) should stay the same, as at any given time the order of the likelihood for different customers is preserved If F is equal to Ft then the formula reverts to “L” If (Ft = 0) then Lt in (i) and (ii) is 0 It is possible for Lt to be above 1. If it is desired to avoid going over 1, for relatively high base frequencies it is possible to use a relative interpretation of the multiplicative factor. For example, if we say that Y is twice as likely as X, then we can interpret this sentence as: If X is 3%, then Y is 6% If X is 11%, then Y is 22% If X is 70%, then Y is 85% - in this case we interpret “twice as likely” as “half as likely to not happen” Applying this reasoning to (i) for example we would get: If (L < F) or (Ft < (1 / ((L/F) + 1)) Then  Lt = L * (Ft / F) Else Lt = 1 – (F / L) + (Ft * F / L)  

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  • Mobile Apps for Oracle E-Business Suite

    - by Steven Chan (Oracle Development)
    Many things have changed in the mobile space over the last few years. Here's an update on our strategy for mobile apps for the E-Business Suite. Mobile app strategy We're building our family of mobile apps for the E-Business Suite using Oracle Mobile Application Framework.  This framework allows us to write a single application that can be run on Apple iOS and Google Android platforms. Mobile apps for the E-Business Suite will share a common look-and-feel. The E-Business Suite is a suite of over 200 product modules spanning Financials, Supply Chain, Human Resources, and many other areas. Our mobile app strategy is to release standalone apps for specific product modules.  Our Oracle Timecards app, which allows users to create and submit timecards, is an example of a standalone app. Some common functions that span multiple product areas will have dedicated apps, too. An example of this is our Oracle Approvals app, which allows users to review and approve requests for expenses, requisitions, purchase orders, recruitment vacancies and offers, and more. You can read more about our Oracle Mobile Approvals app here: Now Available: Oracle Mobile Approvals for iOS Our goal is to support smaller screen (e.g. smartphones) as well as larger screens (e.g. tablets), with the smaller screen versions generally delivered first.  Where possible, we will deliver these as universal apps.  An example is our Oracle Mobile Field Service app, which allows field service technicians to remotely access customer, product, service request, and task-related information.  This app can run on a smartphone, while providing a richer experience for tablets. Deploying EBS mobile apps The mobile apps, themselves (i.e. client-side components) can be downloaded by end-users from the Apple iTunes today.  Android versions will be available from Google play. You can monitor this blog for Android-related updates. Where possible, our mobile apps should be deployable with a minimum of server-side changes.  These changes will generally involve a consolidated server-side patch for technology-stack components, and possibly a server-side patch for the functional product module. Updates to existing mobile apps may require new server-side components to enable all of the latest mobile functionality. All EBS product modules are certified for internal intranet deployments (i.e. used by employees within an organization's firewall).  Only a subset of EBS products such as iRecruitment are certified to be deployed externally (i.e. used by non-employees outside of an organization's firewall).  Today, many organizations running the E-Business Suite do not expose their EBS environment externally and all of the mobile apps that we're building are intended for internal employee use.  Recognizing this, our mobile apps are currently designed for users who are connected to the organization's intranet via VPN.  We expect that this may change in future updates to our mobile apps. Mobile apps and internationalization The initial releases of our mobile apps will be in English.  Later updates will include translations for all left-to-right languages supported by the E-Business Suite.  Right-to-left languages will not be translated. Customizing apps for enterprise deployments The current generation of mobile apps for Oracle E-Business Suite cannot be customized. We are evaluating options for limited customizations, including corporate branding with logos, corporate color schemes, and others. This is a potentially-complex area with many tricky implications for deployment and maintenance.  We would be interested in hearing your requirements for customizations in enterprise deployments.Prerequisites Apple iOS 7 and higher Android 4.1 (API level 16) and higher, with minimum CPU/memory configurations listed here EBS 12.1: EBS 12.1.3 Family Packs for the related product module EBS 12.2.3 References Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Note 1641772.1) Oracle E-Business Suite Mobile Apps Administrator's Guide, Release 12.1 and 12.2 (Note 1642431.1) Related Articles Using Mobile Devices with Oracle E-Business Suite Apple iPads Certified with Oracle E-Business Suite 12.1 Now Available: Oracle Mobile Approvals for iOS The preceding is intended to outline our general product direction.  It is intended for information purposes only, and may not be incorporated into any contract.   It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision.  The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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  • The Customer Experience Imperative: A Game Changer for Brands

    - by Jeri Kelley
    By Anthony Lye, SVP, Cloud Applications Strategy, Oracle We know that customer experience has emerged as a primary differentiator for businesses today.  I’ve talked a lot about the new age of the empowered consumer. At Oracle we’ve spent a lot of time developing technologies and practices that our customers can implement to greatly improve their customer experience strategies. Of course I’m biased, but I think that we have created a portfolio of the best solutions on the planet to help organizations deal with the challenges of providing great customer experiences. We’ve done this because we started to witness some trends over the last few years. As the average person began to utilize social and mobile technologies more frequently and products commoditized, customer experience truly remained the only sustainable differentiator for businesses.In fact, we have seen that customer experience is often driving the success or the failure of a product or a brand. And as end customers have become more vocal about their experiences with companies on social and mobile channels, they now have the power to decide which brands will win and which brands will lose. To address this customer experience imperative, I believe that business today must do three things really well:Connect with your customers. You have to connect with customers whenever, wherever and however they want. Organizations must provide a great experience on their existing channels— the call center, the brick and mortar store, the field sales organizations, the websites and social properties. Businesses must also be great at managing and delivering journeys on these channels, while quickly adapting to embrace the new channels that emerge. You have to understand mobile. You have to understand social. You have to understand kiosks. These are all new routes to market, new channels where your customers may or may not show up. You have to interact with them where they are. You have to present information in a way that's meaningful to them. As well as providing what we would call a multichannel experience. We have to recognize that customers may start their experience on one channel, but end it on a different channel. It’s important that an organization’s technology solutions enable, not just a multichannel strategy, but a strategy that can power new channels and create customer journeys that cross these channels.Get to know your customers. Next, companies need to get to know the customer as intimately as the customer will allow. Today most customer interactions are anonymous, but it’s important for brands to know which customers drive value. Customers want to provide feedback. They want to share their opinions, but they want to know that those opinions are being heard and acted upon. For this to occur, we need to know much more about the customer and then reward them for their loyalty and for their advocacy.Enable connections. The last thing is to enable people to connect or transact with your brand. We've got to make it really, really simple for customers to do business with us. We can't make them repeat the steps; we can't make them tell us their identity for the fifth time as they move between organizations. These silos can no longer sustain or deliver a good customer experience. It's extremely important that companies be where customers want them to be—that we create profitable journeys for us and for them.Organizations have to make sure that there is a single source of truth that defines the customer. We have to make sure that the technology applications that we rely on understand not just the dimensions of multichannel, but of cross-channel too. We have to enable social at the very core of the overall architecture. We have to use historical analytics, real-time decisioning as well as predictive analytics to help personalize and drive an experience. And these are all technologies that IT needs, that IT is familiar with, but needs to enable for the line of business that in turn can enable for the end customer.  This means that we've got to make our solutions available to the customers in the cloud.In this new age of the empowered consumer, businesses have to focus on delivery mechanisms that reduce the overall TCO, while driving a rapid rate of innovation and a more rapid rate of deployment. At the Oracle Customer Experience Summit @ OpenWorld, I’ll discuss these issues and more. I hope that you can join us for what promises to be an unforgettable experience.

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  • Coherence Warnings in WLS

    - by john.graves(at)oracle.com
    With 11g (10.3.4 WLS), coherence is now built into many applications.  I’ve been noticing errors in my OSB logs like these:####<10/03/2011 10:45:40 AM EST> <Warning> <Coherence> <osb-jeos> <osb_server1> <Logger@324239121 3.6.0.4> <<anonymous>> <> <583c1 0bfdbd326ba:-8c38159:12e9d02c829:-8000-0000000000000003> <1299714340643> <BEA-000000> <Oracle Coherence 3.6.0.4 (member=n/a): Unic astUdpSocket failed to set receive buffer size to 714 packets (1023KB); actual size is 12%, 89 packets (127KB). Consult your OS do cumentation regarding increasing the maximum socket buffer size. Proceeding with the actual value may cause sub-optimal performanc e.> ####<10/03/2011 10:45:40 AM EST> <Warning> <Coherence> <osb-jeos> <osb_server1> <Logger@324239121 3.6.0.4> <<anonymous>> <> <583c1 0bfdbd326ba:-8c38159:12e9d02c829:-8000-0000000000000003> <1299714340650> <BEA-000000> <Oracle Coherence 3.6.0.4 (member=n/a): Pref erredUnicastUdpSocket failed to set receive buffer size to 1428 packets (1.99MB); actual size is 6%, 89 packets (127KB). Consult y our OS documentation regarding increasing the maximum socket buffer size. Proceeding with the actual value may cause sub-optimal p erformance.> ####<10/03/2011 10:45:40 AM EST> <Warning> <Coherence> <osb-jeos> <osb_server1> <Logger@324239121 3.6.0.4> <<anonymous>> <> <583c1 0bfdbd326ba:-8c38159:12e9d02c829:-8000-0000000000000003> <1299714340659> <BEA-000000> <Oracle Coherence 3.6.0.4 (member=n/a): Mult icastUdpSocket failed to set receive buffer size to 714 packets (1023KB); actual size is 12%, 89 packets (127KB). Consult your OS documentation regarding increasing the maximum socket buffer size. Proceeding with the actual value may cause sub-optimal performa nce.> I was able to “fix” this on my ubuntu system by adding the following lines to the /etc/sysctl.conf file:# Setup networking for coherence # maximum receive socket buffer size, default 131071 net.core.rmem_max = 2000000 # maximum send socket buffer size, default 131071 net.core.wmem_max = 1000000 # default receive socket buffer size, default 65535 net.core.rmem_default = 2524287 # default send socket buffer size, default 65535 net.core.wmem_default = 2524287 .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }

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  • SPARC T4-4 Delivers World Record Performance on Oracle OLAP Perf Version 2 Benchmark

    - by Brian
    Oracle's SPARC T4-4 server delivered world record performance with subsecond response time on the Oracle OLAP Perf Version 2 benchmark using Oracle Database 11g Release 2 running on Oracle Solaris 11. The SPARC T4-4 server achieved throughput of 430,000 cube-queries/hour with an average response time of 0.85 seconds and the median response time of 0.43 seconds. This was achieved by using only 60% of the available CPU resources leaving plenty of headroom for future growth. The SPARC T4-4 server operated on an Oracle OLAP cube with a 4 billion row fact table of sales data containing 4 dimensions. This represents as many as 90 quintillion aggregate rows (90 followed by 18 zeros). Performance Landscape Oracle OLAP Perf Version 2 Benchmark 4 Billion Fact Table Rows System Queries/hour Users* Response Time (sec) Average Median SPARC T4-4 430,000 7,300 0.85 0.43 * Users - the supported number of users with a given think time of 60 seconds Configuration Summary and Results Hardware Configuration: SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 1 TB memory Data Storage 1 x Sun Fire X4275 (using COMSTAR) 2 x Sun Storage F5100 Flash Array (each with 80 FMODs) Redo Storage 1 x Sun Fire X4275 (using COMSTAR with 8 HDD) Software Configuration: Oracle Solaris 11 11/11 Oracle Database 11g Release 2 (11.2.0.3) with Oracle OLAP option Benchmark Description The Oracle OLAP Perf Version 2 benchmark is a workload designed to demonstrate and stress the Oracle OLAP product's core features of fast query, fast update, and rich calculations on a multi-dimensional model to support enhanced Data Warehousing. The bulk of the benchmark entails running a number of concurrent users, each issuing typical multidimensional queries against an Oracle OLAP cube consisting of a number of years of sales data with fully pre-computed aggregations. The cube has four dimensions: time, product, customer, and channel. Each query user issues approximately 150 different queries. One query chain may ask for total sales in a particular region (e.g South America) for a particular time period (e.g. Q4 of 2010) followed by additional queries which drill down into sales for individual countries (e.g. Chile, Peru, etc.) with further queries drilling down into individual stores, etc. Another query chain may ask for yearly comparisons of total sales for some product category (e.g. major household appliances) and then issue further queries drilling down into particular products (e.g. refrigerators, stoves. etc.), particular regions, particular customers, etc. Results from version 2 of the benchmark are not comparable with version 1. The primary difference is the type of queries along with the query mix. Key Points and Best Practices Since typical BI users are often likely to issue similar queries, with different constants in the where clauses, setting the init.ora prameter "cursor_sharing" to "force" will provide for additional query throughput and a larger number of potential users. Except for this setting, together with making full use of available memory, out of the box performance for the OLAP Perf workload should provide results similar to what is reported here. For a given number of query users with zero think time, the main measured metrics are the average query response time, the median query response time, and the query throughput. A derived metric is the maximum number of users the system can support achieving the measured response time assuming some non-zero think time. The calculation of the maximum number of users follows from the well-known response-time law N = (rt + tt) * tp where rt is the average response time, tt is the think time and tp is the measured throughput. Setting tt to 60 seconds, rt to 0.85 seconds and tp to 119.44 queries/sec (430,000 queries/hour), the above formula shows that the T4-4 server will support 7,300 concurrent users with a think time of 60 seconds and an average response time of 0.85 seconds. For more information see chapter 3 from the book "Quantitative System Performance" cited below. -- See Also Quantitative System Performance Computer System Analysis Using Queueing Network Models Edward D. Lazowska, John Zahorjan, G. Scott Graham, Kenneth C. Sevcik external local Oracle Database 11g – Oracle OLAP oracle.com OTN SPARC T4-4 Server oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 11/2/2012.

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  • What to do after a servicing fails on TFS 2010

    - by Martin Hinshelwood
    What do you do if you run a couple of hotfixes against your TFS 2010 server and you start to see seem odd behaviour? A customer of mine encountered that very problem, but they could not just, or at least not easily, go back a version.   You see, around the time of the TFS 2010 launch this company decided to upgrade their entire 250+ development team from TFS 2008 to TFS 2010. They encountered a few problems, owing mainly to the size of their TFS deployment, and the way they were using TFS. They were not doing anything wrong, but when you have the largest deployment of TFS outside of Microsoft you tend to run into problems that most people will never encounter. We are talking half a terabyte of source control in TFS with over 80 proxy servers. Its certainly the largest deployment I have ever heard of. When they did their upgrade way back in April, they found two major flaws in the product that meant that they had to back out of the upgrade and wait for a couple of hotfixes. KB983504 – Hotfix KB983578 – Patch KB2401992 -Hotfix In the time since they got the hotfixes they have run 6 successful trial migrations, but we are not talking minutes or hours here. When you have 400+ GB of data it takes time to copy it around. It takes time to do the upgrade and it takes time to do a backup. Well, last week it was crunch time with their developers off for Christmas they had a window of opportunity to complete the upgrade. Now these guys are good, but they wanted Northwest Cadence to be available “just in case”. They did not expect any problems as they already had 6 successful trial upgrades. The problems surfaced around 20 hours in after the first set of hotfixes had been applied. The new Team Project Collection, the only thing of importance, had disappeared from the Team Foundation Server Administration console. The collection would not reattach either. It would not even list the new collection as attachable! Figure: We know there is a database there, but it does not This was a dire situation as 20+ hours to repeat would leave the customer over time with 250+ developers sitting around doing nothing. We tried everything, and then we stumbled upon the command of last resort. TFSConfig Recover /ConfigurationDB:SQLServer\InstanceName;TFS_ConfigurationDBName /CollectionDB:SQLServer\instanceName;"Collection Name" -http://msdn.microsoft.com/en-us/library/ff407077.aspx WARNING: Never run this command! Now this command does something a little nasty. It assumes that there really should not be anything wrong and sets about fixing it. It ignores any servicing levels in the Team Project Collection database and forcibly applies the latest version of the schema. I am sure you can imagine the types of problems this may cause when the schema is updated leaving the data behind. That said, as far as we could see this collection looked good, and we were even able to find and attach the team project collection to the Configuration database. Figure: After attaching the TPC it enters a servicing mode After reattaching the team project collection we found the message “Re-Attaching”. Well, fair enough that sounds like something that may need to happen, and after checking that there was disk IO we left it to it. 14+ hours later, it was still not done so the customer raised a priority support call with MSFT and an engineer helped them out. Figure: Everything looks good, it is just offline. Tip: Did you know that these logs are not represented in the ~/Logs/* folder until they are opened once? The engineer dug around a bit and listened to our situation. He knew that we had run the dreaded “tfsconfig restore”, but was not phased. Figure: This message looks suspiciously like the wrong servicing version As it turns out, the servicing version was slightly out of sync with the schema. KB Schema Successful           KB983504 341 Yes   KB983578 344 sort of   KB2401992 360 nope   Figure: KB, Schema table with notation to its success The Schema version above represents the final end of run version for that hotfix or patch. The only way forward The problem was that the version was somewhere between 341 and 344. This is not a nice place to be in and the engineer give us the  only way forward as the removal of the servicing number from the database so that the re-attach process would apply the latest schema. if his sounds a little like the “tfsconfig recover” command then you are exactly right. Figure: Sneakily changing that 3 to a 1 should do the trick Figure: Changing the status and dropping the version should do it Now that we have done that we should be able to safely reattach and enable the Team Project Collection. Figure: The TPC is now all attached and running You may think that this is the end of the story, but it is not. After a while of mulling and seeking expert advice we came to the opinion that the database was, for want of a better term, “hosed”. There could well be orphaned data in there and the likelihood that we would have problems later down the line is pretty high. We contacted the customer back and made them aware that in all likelihood the repaired database was more like a “cut and shut” than anything else, and at the first sign of trouble later down the line was likely to split in two. So with 40+ hours invested in getting this new database ready the customer threw it away and started again. What would you do? Would you take the “cut and shut” to production and hope for the best?

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  • Loading XML file containing leading zeros with SSIS preserving the zeros

    - by Compudicted
    Visiting the MSDN SQL Server Integration Services Forum oftentimes I could see that people would pop up asking this question: “why I am not able to load an element from an XML file that contains zeros so the leading/trailing zeros would remain intact?”. I started to suspect that such a trivial and often-required operation perhaps is being misunderstood by the developer community. I would also like to add that the whole state of affairs surrounding the XML today is probably also going to be increasingly affected by a motion of people who dislike XML in general and many aspects of it as XSD and XSLT invoke a negative reaction at best. Nevertheless, XML is in wide use today and its importance as a bridge between diverse systems is ever increasing. Therefore, I deiced to write up an example of loading an arbitrary XML file that contains leading zeros in one of its elements using SSIS so the leading zeros would be preserved keeping in mind the goal on simplicity into a table in SQL Server database. To start off bring up your BIDS (running as admin) and add a new Data Flow Task (DFT). This DFT will serve as container to adding our XML processing elements (besides, the XML Source is not available anywhere else other than from within the DFT). Double-click your DFT and drag and drop the XMS Source component from the Tool Box’s Data Flow Sources. Now, let the fun begin! Being inspired by the upcoming Christmas I created a simple XML file with one set of data that contains an imaginary SSN number of Rudolph containing several leading zeros like 0000003. This file can be viewed here. To configure the XML Source of course it is quite intuitive to point it to our XML file, next what the XML source needs is either an embedded schema (XSD) or it can generate one for us. In lack of the one I opted to auto-generate it for me and I ended up with an XSD that looked like: <?xml version="1.0"?> <xs:schema attributeFormDefault="unqualified" elementFormDefault="qualified" xmlns:xs="http://www.w3.org/2001/XMLSchema"> <xs:element name="XMasEvent"> <xs:complexType> <xs:sequence> <xs:element minOccurs="0" name="CaseInfo"> <xs:complexType> <xs:sequence> <xs:element minOccurs="0" name="ID" type="xs:unsignedByte" /> <xs:element minOccurs="0" name="CreatedDate" type="xs:unsignedInt" /> <xs:element minOccurs="0" name="LastName" type="xs:string" /> <xs:element minOccurs="0" name="FirstName" type="xs:string" /> <xs:element minOccurs="0" name="SSN" type="xs:unsignedByte" /> <!-- Becomes string -- > <xs:element minOccurs="0" name="DOB" type="xs:unsignedInt" /> <xs:element minOccurs="0" name="Event" type="xs:string" /> <xs:element minOccurs="0" name="ClosedDate" /> </xs:sequence> </xs:complexType> </xs:element> </xs:sequence> </xs:complexType> </xs:element> </xs:schema> As an aside on the XML file: if your XML file does not contain the outer node (<XMasEvent>) then you may end up in a situation where you see just one field in the output. Now please note that the SSN element’s data type was chosen to be of unsignedByte (and this is for a reason). The reason is stemming from the fact all our figures in the element are digits, this is good, but this is not exactly what we need, because if we will attempt to load the data with this XSD then we are going to either get errors on the destination or most typically lose the leading zeros. So the next intuitive choice is to change the data type to string. Besides, if a SSIS package was already created based on this XSD and the data type change was done thereafter, one should re-set the metadata by right-clicking the XML Source and choosing “Advanced Editor” in which there is a refresh button at the bottom left which will do the trick. So far so good, we are ready to load our XML file, well actually yes, and no, in my experience typically some data conversion may be required. So depending on your data destination you may need to tweak the data types targeted. Let’s add a Data Conversion Task to our DFT. Your package should look like: To make the story short I only will cover the SSN field, so in my data source the target SQL Table has it as nchar(10) and we chose string in our XSD (yes, this is a big difference), under such circumstances the SSIS will complain. So will go and manipulate on the data type of SSN by making it Unicode String (DT_WSTR), World String per se. The conversion should look like: The peek at the Metadata: We are almost there, now all we need is to configure the destination. For simplicity I chose SQL Server Destination. The mapping is a breeze, F5 and I am able to insert my data into SQL Server now! Checking the zeros – they are all intact!

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  • SQL SERVER – ?Finding Out What Changed in a Deleted Database – Notes from the Field #041

    - by Pinal Dave
    [Note from Pinal]: This is a 41th episode of Notes from the Field series. The real world is full of challenges. When we are reading theory or book, we sometimes do not realize how real world reacts works and that is why we have the series notes from the field, which is extremely popular with developers and DBA. Let us talk about interesting problem of how to figure out what has changed in the DELETED database. Well, you think I am just throwing the words but in reality this kind of problems are making our DBA’s life interesting and in this blog post we have amazing story from Brian Kelley about the same subject. In this episode of the Notes from the Field series database expert Brian Kelley explains a how to find out what has changed in deleted database. Read the experience of Brian in his own words. Sometimes, one of the hardest questions to answer is, “What changed?” A similar question is, “Did anything change other than what we expected to change?” The First Place to Check – Schema Changes History Report: Pinal has recently written on the Schema Changes History report and its requirement for the Default Trace to be enabled. This is always the first place I look when I am trying to answer these questions. There are a couple of obvious limitations with the Schema Changes History report. First, while it reports what changed, when it changed, and who changed it, other than the base DDL operation (CREATE, ALTER, DELETE), it does not present what the changes actually were. This is not something covered by the default trace. Second, the default trace has a fixed size. When it hits that size, the changes begin to overwrite. As a result, if you wait too long, especially on a busy database server, you may find your changes rolled off. But the Database Has Been Deleted! Pinal cited another issue, and that’s the inability to run the Schema Changes History report if the database has been dropped. Thankfully, all is not lost. One thing to remember is that the Schema Changes History report is ultimately driven by the Default Trace. As you may have guess, it’s a trace, like any other database trace. And the Default Trace does write to disk. The trace files are written to the defined LOG directory for that SQL Server instance and have a prefix of log_: Therefore, you can read the trace files like any other. Tip: Copy the files to a working directory. Otherwise, you may occasionally receive a file in use error. With the Default Trace files, if you ask the question early enough, you can see the information for a deleted database just the same as any other database. Testing with a Deleted Database: Here’s a short script that will create a database, create a schema, create an object, and then drop the database. Without the database, you can’t do a standard Schema Changes History report. CREATE DATABASE DeleteMe; GO USE DeleteMe; GO CREATE SCHEMA Test AUTHORIZATION dbo; GO CREATE TABLE Test.Foo (FooID INT); GO USE MASTER; GO DROP DATABASE DeleteMe; GO This sets up the perfect situation where we can’t retrieve the information using the Schema Changes History report but where it’s still available. Finding the Information: I’ve sorted the columns so I can see the Event Subclass, the Start Time, the Database Name, the Object Name, and the Object Type at the front, but otherwise, I’m just looking at the trace files using SQL Profiler. As you can see, the information is definitely there: Therefore, even in the case of a dropped/deleted database, you can still determine who did what and when. You can even determine who dropped the database (loginame is captured). The key is to get the default trace files in a timely manner in order to extract the information. If you want to get started with performance tuning and database security with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Security, SQL Server, SQL Tips and Tricks, T SQL

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  • How customers view and interact with a company

    The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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  • Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    As more and more business is being conducted via online channels, engaging users and making them more productive and efficient though these online channels is becoming critical. These users could be customers, partners or employees and while the respective channels through which they interact might be different, these users do increasingly interact with your business through the Web, or mobile devices or now through various social mediums.  Businesses need a user engagement strategy and solution that allows them to deliver targeted and personalized content and applications to users through the various online mediums and touch points.  The customer experience today is made up of an ongoing set of interactions with organizations across many channels, online and offline.  The Direct channel (including sales reps, email and mail) is an important point of contact, as is the Contact Center.  Contact Centers rely on the phone as a means of interacting with customers, and also more now than ever, the Web as well.  However, the online organization is often managed separately from the Contact Center organization within a business. In-store is an important channel for retailers, offering Point-of-Service for human interactions, and Kiosks which enable self-service. Kiosks are a Web-enabled touch point but in-store kiosks are often managed by the head of retail operations, rather than the online organization.  And of course, the online channel, including customer interactions with an organization via digital means -- on the website, mobile websites, and social networking sites, has risen to paramount importance in recent years in the customer experience. Historically all of these channels have been managed separately. The result of all of this fragmentation is that the customer touch points with an organization are siloed.  Their interactions online are not known and respected in their dealings in-store.  Their calls to the contact center are not taken as input into what the website offers them when they arrive. Think of how many times you’ve fallen victim to this. Your experience with the company call center is different than the experience in-store. Your experience with the company website on your desktop computer is different than your experience on your iPad. I think you get the point. But the customer isn’t the only one we need to look at here, as employees and the IT organization have challenges as well when it comes to online engagement. There are many common tools and technologies that organizations have been using to try and engage users, whether it’s customers, employees or partners. Some have adopted different blog and wiki technologies (some hosted, some open source, sometimes embedded in platforms), to things like tagging, file sharing and content management, or composite applications for self-service applications and activity streams. Basically, there are so many different tools & technologies that each address different aspects of user engagement. Now, one of the challenges with this, is that if we look at each individual tool, typically just implementing for example a file sharing and basic collaboration solution, may meet the needs of the business user for one aspect of user engagement, but it may not be the best solution to engage with customers and partners, or it may not fit with IT standards such as integrating with their single sign on tools or their corporate website. Often, the scenario is that businesses are having to acquire multiple pieces and parts as well as build custom applications to meet their needs. Leaving customers and partners with a more fragmented way of interacting with the company. Every organization has some sort of enterprise balancing act between the needs of the business user and the needs and restrictions enforced by enterprise IT groups. As we’ve been discussing, we all know that the expectations for online engagement have changed since the days of the static, one-size fits all website. With these changes have come some very difficult organizational challenges as well. Today, as a business user, you want to engage with your customers, and your customers expect you to know who they are. They expect you to recall the details they’ve provided to you on your website, to your CSRs and to your sales people. They expect you to remember their purchases, their preferences and their problems. And they expect you to know who they are, equally well, across channels, including your web presence. This creates a host of challenges for today’s business users. Delivering targeted, relevant content online is now essential for converting prospects into customers and for engendering long term loyalty. Business users need the ability to leverage customer data from different sources to fuel their segmentation and targeting strategies and to easily set-up, manage and optimize online campaigns. Also critical, they need the ability to accomplish these things on-the-fly, at the speed of the marketplace, while making iterative improvements.  These changing expectations put a host of demands on the IT organization as well. The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance. And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more. So then, how do you solve these challenges and meet the growing demands of your users?  You need a solution that: Unifies every customer interaction across all channels Personalizes the products and content that interest the customer and to the device Delivers targeted promotions to the right customer Engages and improve employee productivity Provides self-service access to applications Includes embedded in-context social   So how then do you achieve this level of online engagement, complete customer experience and engage your employees? The answer: Oracle WebCenter. If you want to learn how to get there, we encourage you to attend this webcast on Thursday Drive Online Engagement with Intuitive Portals and Websites, where we'll talk about how you are able to transform your portal experience and optimize online engagement -- making your portals more interactive and more engaging across multiple channels. Register today!

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  • Managing Your First SharePoint Project or Team

    - by Mark Rackley
    (*editor’s note* If you have proper SharePoint Training, know the difference between a site and a site collection, and have the utmost respect for the knowledge of your SharePoint team skip this blog and go directly to meetdux.com, do not pass go, do not collect $200… otherwise, please proceed) Dear Mr. or Mrs. I-know-nothing-about-SharePoint-but-hey,-I-have-manager-in-my-title-so-I’ll-tell-you-how-to-your-job, Thank you so much for joining the Acme corporation. We appreciate your eagerness and willingness to jump in and help us accomplish all of our goals here at acme (these roadrunner rockets don’t make themselves). You may have noticed that we have this thing called SharePoint lying around and we have invested some time in money to make it not a complete piece of garbage. So, I thought I’d give you some pointers to help make your stay here enjoyable and productive. Yeah… you don’t really know SharePoint Just because you had a mysite at your last organization or had a SharePoint 2003 team site does NOT mean you comprehend the vastness that is SharePoint. You don’t know what’s going on behind the scenes. You don’t know what should and should not be done. No, we CAN’T just query the SQL database directly. Yes, it really does take that long. No, we can’t do that out-of-the-box. Your experience doesn’t mean as much as you think it means… Yes, I’m aware that you co-created the internet with Al Gore and have been managing projects since I was blowing up GI Joe figures with firecrackers, however SharePoint is not like anything you have worked with before from a management perspective. Please don’t tell us the proper way to do our job or tell us how “you” would do it, and PLEASE don’t utter the words “I used to do some .NET development so let me know if you get stuck and need some guidance.” It MAY be possible for a incredible project manager to manage a SharePoint project and not understand the technology, but if you force your ideas on us or treat us like we don’t really know what we’re doing then you will prove yourself to NOT be one of those types. Oh no you didn’t… Please don’t tell us how you can bring in a group of guys of Kazakhstan to do the project for $20/hr. There are many companies out there who can do some really crappy SharePoint work and we don’t want to be stuck maintaining their junk. Do you know what it means to deploy a solution? Neither do some of those companies out there. However, there are are few AWESOME consulting firms out there but $150/hr is cheap for these guys. Believe me, it’s worth it though. You get what you pay for! Show us some respect We truly do appreciate and value your opinion and experience, but when we tell you something is different in SharePoint don’t be condescending and dismiss OUR experience and opinions. We have spent a lot of time and energy learning a very complicated technology that can open up a world of possibilities when used properly. We just want to make sure it is used properly. It’s not the same as .NET development. It’s not like a regular web application. There’s more going on behind the scenes than you can possibly fathom. Have a little faith in us please and listen when we talk. You may actually learn a thing or two. Take some time to learn the technology There is hope… you don’t have to be totally worthless. Take some time to learn SharePoint. Learn what it is and what it can do. Invest some time in learning our SharePoint environment. What’s our logical architecture and taxonomy? What governance do we have in place? If you just thought “huh?” then yes, I’m talking to you. Sincerely, Your SharePoint Team (This rant is not pointed at any particular organization or person. If you think it’s about you, you are wrong. This is just a general rant based upon things people have told me and things I’ve seen. If you don’t think it applies to you, please move on. If you think you might be guilty of handling your SharePoint team the wrong way, then just please listen, learn, and have a little faith in your team. You all have the same goal in mind. Also, take the time to learn something about SharePoint, you will all be less frustrated with each other.)

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  • Data management in unexpected places

    - by Ashok_Ora
    Normal 0 false false false EN-US X-NONE X-NONE Data management in unexpected places When you think of network switches, routers, firewall appliances, etc., it may not be obvious that at the heart of these kinds of solutions is an engine that can manage huge amounts of data at very high throughput with low latencies and high availability. Consider a network router that is processing tens (or hundreds) of thousands of network packets per second. So what really happens inside a router? Packets are streaming in at the rate of tens of thousands per second. Each packet has multiple attributes, for example, a destination, associated SLAs etc. For each packet, the router has to determine the address of the next “hop” to the destination; it has to determine how to prioritize this packet. If it’s a high priority packet, then it has to be sent on its way before lower priority packets. As a consequence of prioritizing high priority packets, lower priority data packets may need to be temporarily stored (held back), but addressed fairly. If there are security or privacy requirements associated with the data packet, those have to be enforced. You probably need to keep track of statistics related to the packets processed (someone’s sure to ask). You have to do all this (and more) while preserving high availability i.e. if one of the processors in the router goes down, you have to have a way to continue processing without interruption (the customer won’t be happy with a “choppy” VoIP conversation, right?). And all this has to be achieved without ANY intervention from a human operator – the router is most likely to be in a remote location – it must JUST CONTINUE TO WORK CORRECTLY, even when bad things happen. How is this implemented? As soon as a packet arrives, it is interpreted by the receiving software. The software decodes the packet headers in order to determine the destination, kind of packet (e.g. voice vs. data), SLAs associated with the “owner” of the packet etc. It looks up the internal database of “rules” of how to process this packet and handles the packet accordingly. The software might choose to hold on to the packet safely for some period of time, if it’s a low priority packet. Ah – this sounds very much like a database problem. For each packet, you have to minimally · Look up the most efficient next “hop” towards the destination. The “most efficient” next hop can change, depending on latency, availability etc. · Look up the SLA and determine the priority of this packet (e.g. voice calls get priority over data ftp) · Look up security information associated with this data packet. It may be necessary to retrieve the context for this network packet since a network packet is a small “slice” of a session. The context for the “header” packet needs to be stored in the router, in order to make this work. · If the priority of the packet is low, then “store” the packet temporarily in the router until it is time to forward the packet to the next hop. · Update various statistics about the packet. In most cases, you have to do all this in the context of a single transaction. For example, you want to look up the forwarding address and perform the “send” in a single transaction so that the forwarding address doesn’t change while you’re sending the packet. So, how do you do all this? Berkeley DB is a proven, reliable, high performance, highly available embeddable database, designed for exactly these kinds of usage scenarios. Berkeley DB is a robust, reliable, proven solution that is currently being used in these scenarios. First and foremost, Berkeley DB (or BDB for short) is very very fast. It can process tens or hundreds of thousands of transactions per second. It can be used as a pure in-memory database, or as a disk-persistent database. BDB provides high availability – if one board in the router fails, the system can automatically failover to another board – no manual intervention required. BDB is self-administering – there’s no need for manual intervention in order to maintain a BDB application. No need to send a technician to a remote site in the middle of nowhere on a freezing winter day to perform maintenance operations. BDB is used in over 200 million deployments worldwide for the past two decades for mission-critical applications such as the one described here. You have a choice of spending valuable resources to implement similar functionality, or, you could simply embed BDB in your application and off you go! I know what I’d do – choose BDB, so I can focus on my business problem. What will you do? /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • My Feelings About Microsoft Surface

    - by Valter Minute
    Advice: read the title carefully, I’m talking about “feelings” and not about advanced technical points proved in a scientific and objective way I still haven’t had a chance to play with a MS Surface tablet (I would love to, of course) and so my ideas just came from reading different articles on the net and MS official statements. Remember also that the MVP motto begins with “Independent” (“Independent Experts. Real World Answers.”) and this is just my humble opinion about a product and a technology. I know that, being an MS MVP you can be called an “MS-fanboy”, I don’t care, I hope that people can appreciate my opinion, even if it doesn’t match theirs. The “Surface” brand can be confusing for techies that knew the “original” surface concept but I think that will be a fresh new brand name for most of the people out there. But marketing department are here to confuse people… so I can understand this “recycle” of an existing name. So Microsoft is entering the hardware arena… for me this is good news. Microsoft developed some nice hardware in the past: the xbox, zune (even if the commercial success was quite limited) and, last but not least, the two arc mices (old and new model) that I use and appreciate. In the past Microsoft worked with OEMs and that model lead to good and bad things. Good thing (for microsoft, at least) is market domination by windows-based PCs that only in the last years has been reduced by the return of the Mac and tablets. Google is also moving in the hardware business with its acquisition of Motorola, and Apple leveraged his control of both the hardware and software sides to develop innovative products. Microsoft can scare OEMs and make them fly away from windows (but where?) or just lead the pack, showing how devices should be designed to compete in the market and bring back some of the innovation that disappeared from recent PC products (look at the shelves of your favorite electronics store and try to distinguish a laptop between the huge mass of anonymous PCs on displays… only Macs shine out there…). Having to compete with MS “official” hardware will force OEMs to develop better product and bring back some real competition in a market that was ruled only by prices (the lower the better even when that means low quality) and no innovative features at all (when it was the last time that a new PC surprised you?). Moving into a new market is a big and risky move, but with Windows 8 Microsoft is playing a crucial move for its future, trying to be back in the innovation run against apple and google. MS can’t afford to fail this time. I saw the new devices (the WinRT and Pro) and the specifications are scarce, misleading and confusing. The first impression is that the device looks like an iPad with a nice keyboard cover… Using “HD” and “full HD” to define display resolution instead of using the real figures and reviving the “ClearType” brand (now dead on Win8 as reported here and missed by people who hate to read text on displays, like myself) without providing clear figures (couldn’t you count those damned pixels?) seems to imply that MS was caught by surprise by apple recent “retina” displays that brought very high definition screens on tablets.Also there are no specifications about the processors used (even if some sources report NVidia Tegra for the ARM tablet and i5 for the x86 one) and expected battery life (a critical point for tablets and the point that killed Windows7 x86 based tablets). Also nothing about the price, and this will be another critical point because other platform out there already provide lots of applications and have a good user base, if MS want to enter this market tablets pricing must be competitive. There are some expansion ports (SD and USB), so no fixed storage model (even if the specs talks about 32-64GB for RT and 128-256GB for pro). I like this and don’t like the apple model where flash memory (that it’s dirt cheap used in thumdrives or SD cards) is as expensive as gold (or cocaine to have a more accurate per gram measurement) when mounted inside a tablet/phone. For big files you’ll be able to use external media and an SD card could be used to store files that don’t require super-fast SSD-like access times, I hope. To be honest I really don’t like the marketplace model and the limitation of Windows RT APIs (no local database? from a company that based a good share of its success on VB6+Access!) and lack of desktop support on the ARM (even if the support is here and has been used to port office). It’s a step toward the consumer market (where competitors are making big money), but may impact enterprise (and embedded) users that may not appreciate Windows 8 new UI or the limitations of the new app model (if you aren’t connected you are dead ). Not having compatibility with the desktop will require brand new applications and honestly made all the CPU cycles spent to convert .NET IL into real machine code in the past like a huge waste of time… as soon as a new processor architecture is supported by Windows you still have to rewrite part of your application (and MS is pushing HTML5+JS and native code more than .NET in my perception). On the other side I believe that the development experience provided by Visual Studio is still miles (or kilometres) ahead of the competition and even the all-uppercase menu of VS2012 hasn’t changed this situation. The new metro UI got mixed reviews. On my side I should say that is very pleasant to use on a touch screen, I like the minimalist design (even if sometimes is too minimal and hides stuff that, in my opinion, should be visible) but I should also say that using it with mouse and keyboard is like trying to pick your nose with boxing gloves… Metro is also very interesting for embedded devices where touch screen usage is quite common and where having an application taking all the screen is the norm. For devices like kiosks, vending machines etc. this kind of UI can be a great selling point. I don’t need a new tablet (to be honest I’m pretty happy with my wife’s iPad and with my PC), but I may change my opinion after having a chance to play a little bit with those new devices and understand what’s hidden under all this mysterious and generic announcements and specifications!

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  • BizTalk 2009 - Custom Functoid Wizard

    - by StuartBrierley
    When creating BizTalk maps you may find that there are times when you need perform tasks that the standard functoids do not cover.  At other times you may find yourself reapeating a pattern of standard functoids over and over again, adding visual complexity to an otherwise simple process.  In these cases you may find it preferable to create your own custom functoids.  In the past I have created a number of custom functoids from scratch, but recently I decided to try out the Custom Functoid Wizard for BizTalk 2009. After downloading and installing the wizard you should start Visual Studio and select to create a new BizTalk Server Functoid Project. Following the splash screen you will be presented with the General Properties screen, where you can set the classname, namespace, assembly name and strong name key file. The next screen is the first set of properties for the functoid.  First of all is the fuctoid ID; this must be a value above 6000. You should also then set the name, tooltip and description of the functoid.  The name will appear in the visual studio toolbox and the tooltip on hover over in the toolbox.  The descrition will be shown when you configure the functoid inputs when using it in a map; as such it should provide a decent level of information to allow the functoid to be used. Next you must set the category, exception mesage, icon and implementation language.  The category will affect the positioning of the functoid within the toolbox and also some of the behaviours of the functoid. We must then define the parameters and connections for our new functoid.  Here you can define the names and types of your input parameters along with the minimum and maximum number of input connections.  You will also need to define the types of connections accepted and the output type of the functoid. Finally you can click finish and your custom functoid project will be created. The results of this process can be seen in the solution explorer, where you will see that a project, functoid class file and a resource file have been created for you. If you open the class file you will see that the following code has been created for you: The "base" function sets all the properties that you previsouly detailed in the custom functoid wizard.  public TestFunctoids():base()  {    int functoidID;    // This has to be a number greater than 6000    functoidID = System.Convert.ToInt32(resmgr.GetString("FunctoidId"));    this.ID = functoidID;    // Set Resource strings, bitmaps    SetupResourceAssembly(ResourceName, Assembly.GetExecutingAssembly());    SetName("FunctoidName");                     SetTooltip("FunctoidToolTip");    SetDescription("FunctoidDescription");    SetBitmap("FunctoidBitmap");    // Minimum and maximum parameters that the functoid accepts    this.SetMinParams(2);    this.SetMaxParams(2);    /// Function name that needs to be called when this Functoid is invoked.    /// Put this in GAC.    SetExternalFunctionName(GetType().Assembly.FullName,     "MyCompany.BizTalk.Functoids.TestFuntoids.TestFunctoids", "Execute");    // Category for this functoid.    this.Category = FunctoidCategory.String;    // Input and output Connection type    this.OutputConnectionType = ConnectionType.AllExceptRecord;    AddInputConnectionType(ConnectionType.AllExceptRecord);   } The "Execute" function provides a skeleton function that contains the code to be executed by your new functoid.  The inputs and outputs should match those you defined in the Custom Functoid Wizard.   public System.Int32 Execute(System.Int32 Cool)   {    ResourceManager resmgr = new ResourceManager(ResourceName, Assembly.GetExecutingAssembly());    try    {     // TODO: Implement Functoid Logic    }    catch (Exception e)    {     throw new Exception(resmgr.GetString("FunctoidException"), e);    }   } Opening the resource file you will see some of the various string values that you defined in the Custom Functoid Wizard - Name, Tooltip, Description and Exception. You can also select to look at the image resources.  This will display the embedded icon image for the functoid.  To change this right click the icon and select "Import from File". Once you have completed the skeleton code you can then look at trying out your functoid. To do this you will need to build the project, copy the compiled DLL to C:\Program Files\Microsoft BizTalk Server 2009\Developer Tools\Mapper Extensions and then refresh the toolbox in visual studio.

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  • Taking the Plunge - or Dipping Your Toe - into the Fluffy IAM Cloud by Paul Dhanjal (Simeio Solutions)

    - by Greg Jensen
    In our last three posts, we’ve examined the revolution that’s occurring today in identity and access management (IAM). We looked at the business drivers behind the growth of cloud-based IAM, the shortcomings of the old, last-century IAM models, and the new opportunities that federation, identity hubs and other new cloud capabilities can provide by changing the way you interact with everyone who does business with you. In this, our final post in the series, we’ll cover the key things you, the enterprise architect, should keep in mind when considering moving IAM to the cloud. Invariably, what starts the consideration process is a burning business need: a compliance requirement, security vulnerability or belt-tightening edict. Many on the business side view IAM as the “silver bullet” – and for good reason. You can almost always devise a solution using some aspect of IAM. The most critical question to ask first when using IAM to address the business need is, simply: is my solution complete? Typically, “business” is not focused on the big picture. Understandably, they’re focused instead on the need at hand: Can we be HIPAA compliant in 6 months? Can we tighten our new hire, employee transfer and termination processes? What can we do to prevent another password breach? Can we reduce our service center costs by the end of next quarter? The business may not be focused on the complete set of services offered by IAM but rather a single aspect or two. But it is the job – indeed the duty – of the enterprise architect to ensure that all aspects are being met. It’s like remodeling a house but failing to consider the impact on the foundation, the furnace or the zoning or setback requirements. While the homeowners may not be thinking of such things, the architect, of course, must. At Simeio Solutions, the way we ensure that all aspects are being taken into account – to expose any gaps or weaknesses – is to assess our client’s IAM capabilities against a five-step maturity model ranging from “ad hoc” to “optimized.” The model we use is similar to Capability Maturity Model Integration (CMMI) developed by the Software Engineering Institute (SEI) at Carnegie Mellon University. It’s based upon some simple criteria, which can provide a visual representation of how well our clients fair when evaluated against four core categories: ·         Program Governance ·         Access Management (e.g., Single Sign-On) ·         Identity and Access Governance (e.g., Identity Intelligence) ·         Enterprise Security (e.g., DLP and SIEM) Often our clients believe they have a solution with all the bases covered, but the model exposes the gaps or weaknesses. The gaps are ideal opportunities for the cloud to enter into the conversation. The complete process is straightforward: 1.    Look at the big picture, not just the immediate need – what is our roadmap and how does this solution fit? 2.    Determine where you stand with respect to the four core areas – what are the gaps? 3.    Decide how to cover the gaps – what role can the cloud play? Returning to our home remodeling analogy, at some point, if gaps or weaknesses are discovered when evaluating the complete impact of the proposed remodel – if the existing foundation wouldn’t support the new addition, for example – the owners need to decide if it’s time to move to a new house instead of trying to remodel the old one. However, with IAM it’s not an either-or proposition – i.e., either move to the cloud or fix the existing infrastructure. It’s possible to use new cloud technologies just to cover the gaps. Many of our clients start their migration to the cloud this way, dipping in their toe instead of taking the plunge all at once. Because our cloud services offering is based on the Oracle Identity and Access Management Suite, we can offer a tremendous amount of flexibility in this regard. The Oracle platform is not a collection of point solutions, but rather a complete, integrated, best-of-breed suite. Yet it’s not an all-or-nothing proposition. You can choose just the features and capabilities you need using a pay-as-you-go model, incrementally turning on and off services as needed. Better still, all the other capabilities are there, at the ready, whenever you need them. Spooling up these cloud-only services takes just a fraction of the time it would take a typical organization to deploy internally. SLAs in the cloud may be higher than on premise, too. And by using a suite of software that’s complete and integrated, you can dramatically lower cost and complexity. If your in-house solution cannot be migrated to the cloud, you might consider using hardware appliances such as Simeio’s Cloud Interceptor to extend your enterprise out into the network. You might also consider using Expert Managed Services. Cost is usually the key factor – not just development costs but also operational sustainment costs. Talent or resourcing issues often come into play when thinking about sustaining a program. Expert Managed Services such as those we offer at Simeio can address those concerns head on. In a cloud offering, identity and access services lend to the new paradigms described in my previous posts. Most importantly, it allows us all to focus on what we're meant to do – provide value, lower costs and increase security to our respective organizations. It’s that magic “silver bullet” that business knew you had all along. If you’d like to talk more, you can find us at simeiosolutions.com.

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  • Tip #19 Module Private Visibility in OSGi

    - by ByronNevins
    I hate public and protected methods and classes.  It requires so much work to change them in a huge project like GlassFish.  Not to mention that you may well have to support those APIs forever.  They are highly overused in GlassFish.  In fact I'd bet that > 95% of classes are marked as public for no good reason.  It's just (bad) habit is my guess. private and default visibility (I call it package-private) is easier to maintain.  It is much much easier to change such classes and methods around.  If you have ANY public method or public class in GlassFish you'll need to grep through a tremendous amount of source code to find all callers.  But even that won't be theoretically reliable.  What if a caller is using reflection to access public methods?  You may never find such usages. If you have package private methods, it's easy.  Simply grep through all the code in that one package.  As long as that package compiles ok you're all set.  There can' be any compile errors anywhere else.  It's a waste of time to even look around or build the "outside" world.  So you may be thinking: "Aha!  I'll just make my module have one giant package with all the java files.  Then I can use the default visibility and maintenance will be much easier.  But there's a problem.  You are wasting a very nice feature of java -- organizing code into separate packages.  It also makes the code much more encapsulated.  Unfortunately to share code between the packages you have no choice but to declare public visibility. What happens in practice is that a module ends up having tons of public classes and methods that are used exclusively inside the module.  Which finally brings me to the point of this blog:  If Only There Was A Module-Private Visibility Available Well, surprise!  There is such a mechanism.  If your project is running under OSGi that is.  Like GlassFish does!  With this mechanism you can easily add another level of visibility by telling OSGi exactly which public you want to be exposed outside of the module.  You get the best of both worlds: Better encapsulation of your code so that maintenance is easier and productivity is increased. Usage of public visibility inside the module so that you can encapsulate intra-module better with packages. How I do this in GlassFish: Carefully plan out at least one package that will contain "true" publics.  This is the package that will be exported by OSGi.  I recommend just one package. Here is how to tell OSGi to use it in GlassFish -- edit osgi.bundle like so:-exportcontents:     org.glassfish.mymodule.truepublics;  version=${project.osgi.version} Now all publics declared in any other packages will be visible module-wide but not outside the module. There is one caveat: Accessing "module-private" items outside of the module is controlled at run-time, not compile-time.  The compiler has no clue that a public in a dependent module isn't really public.  it will happily compile it.  At runtime you will definitely see fireworks.  The good news is that you don't have to wait for the code path that tries to use the "module-private" items to fire.  OSGi will complain loudly when that module gets loaded.  OSGi will refuse to load it.  You will see an error like this: remote failure: Error while loading FOO: Exception while adding the new configuration : Error occurred during deployment: Exception while loading the app : org.osgi.framework.BundleException: Unresolved constraint in bundle com.oracle.glassfish.miscreant.code [115]: Unable to resolve 115.0: missing requirement [115.0] osgi.wiring.package; (osgi.wiring.package=org.glassfish.mymodule.unexported). Please see server.log for more details. That is if you accidentally change code in module B to use a public that is really a "module-private" in module A, then you will see the error immediately when you try to test whatever you were changing in module B.

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  • Processing Text and Binary (Blob, ArrayBuffer, ArrayBufferView) Payload in WebSocket - (TOTD #185)

    - by arungupta
    The WebSocket API defines different send(xxx) methods that can be used to send text and binary data. This Tip Of The Day (TOTD) will show how to send and receive text and binary data using WebSocket. TOTD #183 explains how to get started with a WebSocket endpoint using GlassFish 4. A simple endpoint from that blog looks like: @WebSocketEndpoint("/endpoint") public class MyEndpoint { public void receiveTextMessage(String message) { . . . } } A message with the first parameter of the type String is invoked when a text payload is received. The payload of the incoming WebSocket frame is mapped to this first parameter. An optional second parameter, Session, can be specified to map to the "other end" of this conversation. For example: public void receiveTextMessage(String message, Session session) {     . . . } The return type is void and that means no response is returned to the client that invoked this endpoint. A response may be returned to the client in two different ways. First, set the return type to the expected type, such as: public String receiveTextMessage(String message) { String response = . . . . . . return response; } In this case a text payload is returned back to the invoking endpoint. The second way to send a response back is to use the mapped session to send response using one of the sendXXX methods in Session, when and if needed. public void receiveTextMessage(String message, Session session) {     . . .     RemoteEndpoint remote = session.getRemote();     remote.sendString(...);     . . .     remote.sendString(...);    . . .    remote.sendString(...); } This shows how duplex and asynchronous communication between the two endpoints can be achieved. This can be used to define different message exchange patterns between the client and server. The WebSocket client can send the message as: websocket.send(myTextField.value); where myTextField is a text field in the web page. Binary payload in the incoming WebSocket frame can be received if ByteBuffer is used as the first parameter of the method signature. The endpoint method signature in that case would look like: public void receiveBinaryMessage(ByteBuffer message) {     . . . } From the client side, the binary data can be sent using Blob, ArrayBuffer, and ArrayBufferView. Blob is a just raw data and the actual interpretation is left to the application. ArrayBuffer and ArrayBufferView are defined in the TypedArray specification and are designed to send binary data using WebSocket. In short, ArrayBuffer is a fixed-length binary buffer with no format and no mechanism for accessing its contents. These buffers are manipulated using one of the views defined by one of the subclasses of ArrayBufferView listed below: Int8Array (signed 8-bit integer or char) Uint8Array (unsigned 8-bit integer or unsigned char) Int16Array (signed 16-bit integer or short) Uint16Array (unsigned 16-bit integer or unsigned short) Int32Array (signed 32-bit integer or int) Uint32Array (unsigned 16-bit integer or unsigned int) Float32Array (signed 32-bit float or float) Float64Array (signed 64-bit float or double) WebSocket can send binary data using ArrayBuffer with a view defined by a subclass of ArrayBufferView or a subclass of ArrayBufferView itself. The WebSocket client can send the message using Blob as: blob = new Blob([myField2.value]);websocket.send(blob); where myField2 is a text field in the web page. The WebSocket client can send the message using ArrayBuffer as: var buffer = new ArrayBuffer(10);var bytes = new Uint8Array(buffer);for (var i=0; i<bytes.length; i++) { bytes[i] = i;}websocket.send(buffer); A concrete implementation of receiving the binary message may look like: @WebSocketMessagepublic void echoBinary(ByteBuffer data, Session session) throws IOException {    System.out.println("echoBinary: " + data);    for (byte b : data.array()) {        System.out.print(b);    }    session.getRemote().sendBytes(data);} This method is just printing the binary data for verification but you may actually be storing it in a database or converting to an image or something more meaningful. Be aware of TYRUS-51 if you are trying to send binary data from server to client using method return type. Here are some references for you: JSR 356: Java API for WebSocket - Specification (Early Draft) and Implementation (already integrated in GlassFish 4 promoted builds) TOTD #183 - Getting Started with WebSocket in GlassFish TOTD #184 - Logging WebSocket Frames using Chrome Developer Tools, Net-internals and Wireshark Subsequent blogs will discuss the following topics (not necessary in that order) ... Error handling Custom payloads using encoder/decoder Interface-driven WebSocket endpoint Java client API Client and Server configuration Security Subprotocols Extensions Other topics from the API

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  • Deduping your redundancies

    - by nospam(at)example.com (Joerg Moellenkamp)
    Robin Harris of Storagemojo pointed to an interesting article about about deduplication and it's impact to the resiliency of your data against data corruption on ACM Queue. The problem in short: A considerable number of filesystems store important metadata at multiple locations. For example the ZFS rootblock is copied to three locations. Other filesystems have similar provisions to protect their metadata. However you can easily proof, that the rootblock pointer in the uberblock of ZFS for example is pointing to blocks with absolutely equal content in all three locatition (with zdb -uu and zdb -r). It has to be that way, because they are protected by the same checksum. A number of devices offer block level dedup, either as an option or as part of their inner workings. However when you store three identical blocks on them and the devices does block level dedup internally, the device may just deduplicated your redundant metadata to a block stored just once that is stored on the non-voilatile storage. When this block is corrupted, you have essentially three corrupted copies. Three hit with one bullet. This is indeed an interesting problem: A device doing deduplication doesn't know if a block is important or just a datablock. This is the reason why I like deduplication like it's done in ZFS. It's an integrated part and so important parts don't get deduplicated away. A disk accessed by a block level interface doesn't know anything about the importance of a block. A metadata block is nothing different to it's inner mechanism than a normal data block because there is no way to tell that this is important and that those redundancies aren't allowed to fall prey to some clever deduplication mechanism. Robin talks about this in regard of the Sandforce disk controllers who use a kind of dedup to reduce some of the nasty effects of writing data to flash, but the problem is much broader. However this is relevant whenever you are using a device with block level deduplication. It's just the point that you have to activate it for most implementation by command, whereas certain devices do this by default or by design and you don't know about it. However I'm not perfectly sure about that ? given that storage administration and server administration are often different groups with different business objectives I would ask your storage guys if they have activated dedup without telling somebody elase on their boxes in order to speak less often with the storage sales rep. The problem is even more interesting with ZFS. You may use ditto blocks to protect important data to store multiple copies of data in the pool to increase redundancy, even when your pool just consists out of one disk or just a striped set of disk. However when your device is doing dedup internally it may remove your redundancy before it hits the nonvolatile storage. You've won nothing. Just spend your disk quota on the the LUNs in the SAN and you make your disk admin happy because of the good dedup ratio However you can just fall in this specific "deduped ditto block"trap when your pool just consists out of a single device, because ZFS writes ditto blocks on different disks, when there is more than just one disk. Yet another reason why you should spend some extra-thought when putting your zpool on a single LUN, especially when the LUN is sliced and dices out of a large heap of storage devices by a storage controller. However I have one problem with the articles and their specific mention of ZFS: You can just hit by this problem when you are using the deduplicating device for the pool. However in the specifically mentioned case of SSD this isn't the usecase. Most implementations of SSD in conjunction with ZFS are hybrid storage pools and so rotating rust disk is used as pool and SSD are used as L2ARC/sZIL. And there it simply doesn't matter: When you really have to resort to the sZIL (your system went down, it doesn't matter of one block or several blocks are corrupt, you have to fail back to the last known good transaction group the device. On the other side, when a block in L2ARC is corrupt, you simply read it from the pool and in HSP implementations this is the already mentioned rust. In conjunction with ZFS this is more interesting when using a storage array, that is capable to do dedup and where you use LUNs for your pool. However as mentioned before, on those devices it's a user made decision to do so, and so it's less probable that you deduplicating your redundancies. Other filesystems lacking acapability similar to hybrid storage pools are more "haunted" by this problem of SSD using dedup-like mechanisms internally, because those filesystem really store the data on the the SSD instead of using it just as accelerating devices. However at the end Robin is correct: It's jet another point why protecting your data by creating redundancies by dispersing it several disks (by mirror or parity RAIDs) is really important. No dedup mechanism inside a device can dedup away your redundancy when you write it to a totally different and indepenent device.

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  • Different fan behaviour in my laptop after upgrade, what to do now?

    - by student
    After upgrading from lubuntu 13.10 to 14.04 the fan of my laptop seems to run much more often than in 13.10. When it runs, it doesn't run continously but starts and stops every second. fwts fan results in Results generated by fwts: Version V14.03.01 (2014-03-27 02:14:17). Some of this work - Copyright (c) 1999 - 2014, Intel Corp. All rights reserved. Some of this work - Copyright (c) 2010 - 2014, Canonical. This test run on 12/05/14 at 21:40:13 on host Linux einstein 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64. Command: "fwts fan". Running tests: fan. fan: Simple fan tests. -------------------------------------------------------------------------------- Test 1 of 2: Test fan status. Test how many fans there are in the system. Check for the current status of the fan(s). PASSED: Test 1, Fan cooling_device0 of type Processor has max cooling state 10 and current cooling state 0. PASSED: Test 1, Fan cooling_device1 of type Processor has max cooling state 10 and current cooling state 0. PASSED: Test 1, Fan cooling_device2 of type LCD has max cooling state 15 and current cooling state 10. Test 2 of 2: Load system, check CPU fan status. Test how many fans there are in the system. Check for the current status of the fan(s). Loading CPUs for 20 seconds to try and get fan speeds to change. Fan cooling_device0 current state did not change from value 0 while CPUs were busy. Fan cooling_device1 current state did not change from value 0 while CPUs were busy. ADVICE: Did not detect any change in the CPU related thermal cooling device states. It could be that the devices are returning static information back to the driver and/or the fan speed is automatically being controlled by firmware using System Management Mode in which case the kernel interfaces being examined may not work anyway. ================================================================================ 3 passed, 0 failed, 0 warning, 0 aborted, 0 skipped, 0 info only. ================================================================================ 3 passed, 0 failed, 0 warning, 0 aborted, 0 skipped, 0 info only. Test Failure Summary ================================================================================ Critical failures: NONE High failures: NONE Medium failures: NONE Low failures: NONE Other failures: NONE Test |Pass |Fail |Abort|Warn |Skip |Info | ---------------+-----+-----+-----+-----+-----+-----+ fan | 3| | | | | | ---------------+-----+-----+-----+-----+-----+-----+ Total: | 3| 0| 0| 0| 0| 0| ---------------+-----+-----+-----+-----+-----+-----+ Here is the output of lsmod lsmod Module Size Used by i8k 14421 0 zram 18478 2 dm_crypt 23177 0 gpio_ich 13476 0 dell_wmi 12761 0 sparse_keymap 13948 1 dell_wmi snd_hda_codec_hdmi 46207 1 snd_hda_codec_idt 54645 1 rfcomm 69160 0 arc4 12608 2 dell_laptop 18168 0 bnep 19624 2 dcdbas 14928 1 dell_laptop bluetooth 395423 10 bnep,rfcomm iwldvm 232285 0 mac80211 626511 1 iwldvm snd_hda_intel 52355 3 snd_hda_codec 192906 3 snd_hda_codec_hdmi,snd_hda_codec_idt,snd_hda_intel snd_hwdep 13602 1 snd_hda_codec snd_pcm 102099 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel snd_page_alloc 18710 2 snd_pcm,snd_hda_intel snd_seq_midi 13324 0 snd_seq_midi_event 14899 1 snd_seq_midi snd_rawmidi 30144 1 snd_seq_midi coretemp 13435 0 kvm_intel 143060 0 kvm 451511 1 kvm_intel snd_seq 61560 2 snd_seq_midi_event,snd_seq_midi joydev 17381 0 serio_raw 13462 0 iwlwifi 169932 1 iwldvm pcmcia 62299 0 snd_seq_device 14497 3 snd_seq,snd_rawmidi,snd_seq_midi snd_timer 29482 2 snd_pcm,snd_seq lpc_ich 21080 0 cfg80211 484040 3 iwlwifi,mac80211,iwldvm yenta_socket 41027 0 pcmcia_rsrc 18407 1 yenta_socket pcmcia_core 23592 3 pcmcia,pcmcia_rsrc,yenta_socket binfmt_misc 17468 1 snd 69238 17 snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_hda_codec_idt,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi soundcore 12680 1 snd parport_pc 32701 0 mac_hid 13205 0 ppdev 17671 0 lp 17759 0 parport 42348 3 lp,ppdev,parport_pc firewire_ohci 40409 0 psmouse 102222 0 sdhci_pci 23172 0 sdhci 43015 1 sdhci_pci firewire_core 68769 1 firewire_ohci crc_itu_t 12707 1 firewire_core ahci 25819 2 libahci 32168 1 ahci i915 783485 2 wmi 19177 1 dell_wmi i2c_algo_bit 13413 1 i915 drm_kms_helper 52758 1 i915 e1000e 254433 0 drm 302817 3 i915,drm_kms_helper ptp 18933 1 e1000e pps_core 19382 1 ptp video 19476 1 i915 I tried one answer to the similar question: loud fan on Ubuntu 14.04 and created a /etc/i8kmon.conf like the following: # Run as daemon, override with --daemon option set config(daemon) 1 # Automatic fan control, override with --auto option set config(auto) 1 # Status check timeout (seconds), override with --timeout option set config(timeout) 2 # Report status on stdout, override with --verbose option set config(verbose) 1 # Temperature thresholds: {fan_speeds low_ac high_ac low_batt high_batt} set config(0) {{0 0} -1 55 -1 55} set config(1) {{0 1} 50 60 55 65} set config(2) {{1 1} 55 80 60 85} set config(3) {{2 2} 70 128 75 128} With this setup the fan goes on even if the temperature is below 50 degree celsius (I don't see a pattern). However I get the impression that the CPU got's hotter in average than without this file. What changes from 13.10 to 14.04 may be responsible for this? If this is a bug, for which package I should report the bug?

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  • Inheritance Mapping Strategies with Entity Framework Code First CTP5 Part 1: Table per Hierarchy (TPH)

    - by mortezam
    A simple strategy for mapping classes to database tables might be “one table for every entity persistent class.” This approach sounds simple enough and, indeed, works well until we encounter inheritance. Inheritance is such a visible structural mismatch between the object-oriented and relational worlds because object-oriented systems model both “is a” and “has a” relationships. SQL-based models provide only "has a" relationships between entities; SQL database management systems don’t support type inheritance—and even when it’s available, it’s usually proprietary or incomplete. There are three different approaches to representing an inheritance hierarchy: Table per Hierarchy (TPH): Enable polymorphism by denormalizing the SQL schema, and utilize a type discriminator column that holds type information. Table per Type (TPT): Represent "is a" (inheritance) relationships as "has a" (foreign key) relationships. Table per Concrete class (TPC): Discard polymorphism and inheritance relationships completely from the SQL schema.I will explain each of these strategies in a series of posts and this one is dedicated to TPH. In this series we'll deeply dig into each of these strategies and will learn about "why" to choose them as well as "how" to implement them. Hopefully it will give you a better idea about which strategy to choose in a particular scenario. Inheritance Mapping with Entity Framework Code FirstAll of the inheritance mapping strategies that we discuss in this series will be implemented by EF Code First CTP5. The CTP5 build of the new EF Code First library has been released by ADO.NET team earlier this month. EF Code-First enables a pretty powerful code-centric development workflow for working with data. I’m a big fan of the EF Code First approach, and I’m pretty excited about a lot of productivity and power that it brings. When it comes to inheritance mapping, not only Code First fully supports all the strategies but also gives you ultimate flexibility to work with domain models that involves inheritance. The fluent API for inheritance mapping in CTP5 has been improved a lot and now it's more intuitive and concise in compare to CTP4. A Note For Those Who Follow Other Entity Framework ApproachesIf you are following EF's "Database First" or "Model First" approaches, I still recommend to read this series since although the implementation is Code First specific but the explanations around each of the strategies is perfectly applied to all approaches be it Code First or others. A Note For Those Who are New to Entity Framework and Code-FirstIf you choose to learn EF you've chosen well. If you choose to learn EF with Code First you've done even better. To get started, you can find a great walkthrough by Scott Guthrie here and another one by ADO.NET team here. In this post, I assume you already setup your machine to do Code First development and also that you are familiar with Code First fundamentals and basic concepts. You might also want to check out my other posts on EF Code First like Complex Types and Shared Primary Key Associations. A Top Down Development ScenarioThese posts take a top-down approach; it assumes that you’re starting with a domain model and trying to derive a new SQL schema. Therefore, we start with an existing domain model, implement it in C# and then let Code First create the database schema for us. However, the mapping strategies described are just as relevant if you’re working bottom up, starting with existing database tables. I’ll show some tricks along the way that help you dealing with nonperfect table layouts. Let’s start with the mapping of entity inheritance. -- The Domain ModelIn our domain model, we have a BillingDetail base class which is abstract (note the italic font on the UML class diagram below). We do allow various billing types and represent them as subclasses of BillingDetail class. As for now, we support CreditCard and BankAccount: Implement the Object Model with Code First As always, we start with the POCO classes. Note that in our DbContext, I only define one DbSet for the base class which is BillingDetail. Code First will find the other classes in the hierarchy based on Reachability Convention. public abstract class BillingDetail  {     public int BillingDetailId { get; set; }     public string Owner { get; set; }             public string Number { get; set; } } public class BankAccount : BillingDetail {     public string BankName { get; set; }     public string Swift { get; set; } } public class CreditCard : BillingDetail {     public int CardType { get; set; }                     public string ExpiryMonth { get; set; }     public string ExpiryYear { get; set; } } public class InheritanceMappingContext : DbContext {     public DbSet<BillingDetail> BillingDetails { get; set; } } This object model is all that is needed to enable inheritance with Code First. If you put this in your application you would be able to immediately start working with the database and do CRUD operations. Before going into details about how EF Code First maps this object model to the database, we need to learn about one of the core concepts of inheritance mapping: polymorphic and non-polymorphic queries. Polymorphic Queries LINQ to Entities and EntitySQL, as object-oriented query languages, both support polymorphic queries—that is, queries for instances of a class and all instances of its subclasses, respectively. For example, consider the following query: IQueryable<BillingDetail> linqQuery = from b in context.BillingDetails select b; List<BillingDetail> billingDetails = linqQuery.ToList(); Or the same query in EntitySQL: string eSqlQuery = @"SELECT VAlUE b FROM BillingDetails AS b"; ObjectQuery<BillingDetail> objectQuery = ((IObjectContextAdapter)context).ObjectContext                                                                          .CreateQuery<BillingDetail>(eSqlQuery); List<BillingDetail> billingDetails = objectQuery.ToList(); linqQuery and eSqlQuery are both polymorphic and return a list of objects of the type BillingDetail, which is an abstract class but the actual concrete objects in the list are of the subtypes of BillingDetail: CreditCard and BankAccount. Non-polymorphic QueriesAll LINQ to Entities and EntitySQL queries are polymorphic which return not only instances of the specific entity class to which it refers, but all subclasses of that class as well. On the other hand, Non-polymorphic queries are queries whose polymorphism is restricted and only returns instances of a particular subclass. In LINQ to Entities, this can be specified by using OfType<T>() Method. For example, the following query returns only instances of BankAccount: IQueryable<BankAccount> query = from b in context.BillingDetails.OfType<BankAccount>() select b; EntitySQL has OFTYPE operator that does the same thing: string eSqlQuery = @"SELECT VAlUE b FROM OFTYPE(BillingDetails, Model.BankAccount) AS b"; In fact, the above query with OFTYPE operator is a short form of the following query expression that uses TREAT and IS OF operators: string eSqlQuery = @"SELECT VAlUE TREAT(b as Model.BankAccount)                       FROM BillingDetails AS b                       WHERE b IS OF(Model.BankAccount)"; (Note that in the above query, Model.BankAccount is the fully qualified name for BankAccount class. You need to change "Model" with your own namespace name.) Table per Class Hierarchy (TPH)An entire class hierarchy can be mapped to a single table. This table includes columns for all properties of all classes in the hierarchy. The concrete subclass represented by a particular row is identified by the value of a type discriminator column. You don’t have to do anything special in Code First to enable TPH. It's the default inheritance mapping strategy: This mapping strategy is a winner in terms of both performance and simplicity. It’s the best-performing way to represent polymorphism—both polymorphic and nonpolymorphic queries perform well—and it’s even easy to implement by hand. Ad-hoc reporting is possible without complex joins or unions. Schema evolution is straightforward. Discriminator Column As you can see in the DB schema above, Code First has to add a special column to distinguish between persistent classes: the discriminator. This isn’t a property of the persistent class in our object model; it’s used internally by EF Code First. By default, the column name is "Discriminator", and its type is string. The values defaults to the persistent class names —in this case, “BankAccount” or “CreditCard”. EF Code First automatically sets and retrieves the discriminator values. TPH Requires Properties in SubClasses to be Nullable in the Database TPH has one major problem: Columns for properties declared by subclasses will be nullable in the database. For example, Code First created an (INT, NULL) column to map CardType property in CreditCard class. However, in a typical mapping scenario, Code First always creates an (INT, NOT NULL) column in the database for an int property in persistent class. But in this case, since BankAccount instance won’t have a CardType property, the CardType field must be NULL for that row so Code First creates an (INT, NULL) instead. If your subclasses each define several non-nullable properties, the loss of NOT NULL constraints may be a serious problem from the point of view of data integrity. TPH Violates the Third Normal FormAnother important issue is normalization. We’ve created functional dependencies between nonkey columns, violating the third normal form. Basically, the value of Discriminator column determines the corresponding values of the columns that belong to the subclasses (e.g. BankName) but Discriminator is not part of the primary key for the table. As always, denormalization for performance can be misleading, because it sacrifices long-term stability, maintainability, and the integrity of data for immediate gains that may be also achieved by proper optimization of the SQL execution plans (in other words, ask your DBA). Generated SQL QueryLet's take a look at the SQL statements that EF Code First sends to the database when we write queries in LINQ to Entities or EntitySQL. For example, the polymorphic query for BillingDetails that you saw, generates the following SQL statement: SELECT  [Extent1].[Discriminator] AS [Discriminator],  [Extent1].[BillingDetailId] AS [BillingDetailId],  [Extent1].[Owner] AS [Owner],  [Extent1].[Number] AS [Number],  [Extent1].[BankName] AS [BankName],  [Extent1].[Swift] AS [Swift],  [Extent1].[CardType] AS [CardType],  [Extent1].[ExpiryMonth] AS [ExpiryMonth],  [Extent1].[ExpiryYear] AS [ExpiryYear] FROM [dbo].[BillingDetails] AS [Extent1] WHERE [Extent1].[Discriminator] IN ('BankAccount','CreditCard') Or the non-polymorphic query for the BankAccount subclass generates this SQL statement: SELECT  [Extent1].[BillingDetailId] AS [BillingDetailId],  [Extent1].[Owner] AS [Owner],  [Extent1].[Number] AS [Number],  [Extent1].[BankName] AS [BankName],  [Extent1].[Swift] AS [Swift] FROM [dbo].[BillingDetails] AS [Extent1] WHERE [Extent1].[Discriminator] = 'BankAccount' Note how Code First adds a restriction on the discriminator column and also how it only selects those columns that belong to BankAccount entity. Change Discriminator Column Data Type and Values With Fluent API Sometimes, especially in legacy schemas, you need to override the conventions for the discriminator column so that Code First can work with the schema. The following fluent API code will change the discriminator column name to "BillingDetailType" and the values to "BA" and "CC" for BankAccount and CreditCard respectively: protected override void OnModelCreating(System.Data.Entity.ModelConfiguration.ModelBuilder modelBuilder) {     modelBuilder.Entity<BillingDetail>()                 .Map<BankAccount>(m => m.Requires("BillingDetailType").HasValue("BA"))                 .Map<CreditCard>(m => m.Requires("BillingDetailType").HasValue("CC")); } Also, changing the data type of discriminator column is interesting. In the above code, we passed strings to HasValue method but this method has been defined to accepts a type of object: public void HasValue(object value); Therefore, if for example we pass a value of type int to it then Code First not only use our desired values (i.e. 1 & 2) in the discriminator column but also changes the column type to be (INT, NOT NULL): modelBuilder.Entity<BillingDetail>()             .Map<BankAccount>(m => m.Requires("BillingDetailType").HasValue(1))             .Map<CreditCard>(m => m.Requires("BillingDetailType").HasValue(2)); SummaryIn this post we learned about Table per Hierarchy as the default mapping strategy in Code First. The disadvantages of the TPH strategy may be too serious for your design—after all, denormalized schemas can become a major burden in the long run. Your DBA may not like it at all. In the next post, we will learn about Table per Type (TPT) strategy that doesn’t expose you to this problem. References ADO.NET team blog Java Persistence with Hibernate book a { text-decoration: none; } a:visited { color: Blue; } .title { padding-bottom: 5px; font-family: Segoe UI; font-size: 11pt; font-weight: bold; padding-top: 15px; } .code, .typeName { font-family: consolas; } .typeName { color: #2b91af; } .padTop5 { padding-top: 5px; } .padTop10 { padding-top: 10px; } p.MsoNormal { margin-top: 0in; margin-right: 0in; margin-bottom: 10.0pt; margin-left: 0in; line-height: 115%; font-size: 11.0pt; font-family: "Calibri" , "sans-serif"; }

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  • Getting Started Building Windows 8 Store Apps with XAML/C#

    - by dwahlin
    Technology is fun isn’t it? As soon as you think you’ve figured out where things are heading a new technology comes onto the scene, changes things up, and offers new opportunities. One of the new technologies I’ve been spending quite a bit of time with lately is Windows 8 store applications. I posted my thoughts about Windows 8 during the BUILD conference in 2011 and still feel excited about the opportunity there. Time will tell how well it ends up being accepted by consumers but I’m hopeful that it’ll take off. I currently have two Windows 8 store application concepts I’m working on with one being built in XAML/C# and another in HTML/JavaScript. I really like that Microsoft supports both options since it caters to a variety of developers and makes it easy to get started regardless if you’re a desktop developer or Web developer. Here’s a quick look at how the technologies are organized in Windows 8: In this post I’ll focus on the basics of Windows 8 store XAML/C# apps by looking at features, files, and code provided by Visual Studio projects. To get started building these types of apps you’ll definitely need to have some knowledge of XAML and C#. Let’s get started by looking at the Windows 8 store project types available in Visual Studio 2012.   Windows 8 Store XAML/C# Project Types When you open Visual Studio 2012 you’ll see a new entry under C# named Windows Store. It includes 6 different project types as shown next.   The Blank App project provides initial starter code and a single page whereas the Grid App and Split App templates provide quite a bit more code as well as multiple pages for your application. The other projects available can be be used to create a class library project that runs in Windows 8 store apps, a WinRT component such as a custom control, and a unit test library project respectively. If you’re building an application that displays data in groups using the “tile” concept then the Grid App or Split App project templates are a good place to start. An example of the initial screens generated by each project is shown next: Grid App Split View App   When a user clicks a tile in a Grid App they can view details about the tile data. With a Split View app groups/categories are shown and when the user clicks on a group they can see a list of all the different items and then drill-down into them:   For the remainder of this post I’ll focus on functionality provided by the Blank App project since it provides a simple way to get started learning the fundamentals of building Windows 8 store apps.   Blank App Project Walkthrough The Blank App project is a great place to start since it’s simple and lets you focus on the basics. In this post I’ll focus on what it provides you out of the box and cover additional details in future posts. Once you have the basics down you can move to the other project types if you need the functionality they provide. The Blank App project template does exactly what it says – you get an empty project with a few starter files added to help get you going. This is a good option if you’ll be building an app that doesn’t fit into the grid layout view that you see a lot of Windows 8 store apps following (such as on the Windows 8 start screen). I ended up starting with the Blank App project template for the app I’m currently working on since I’m not displaying data/image tiles (something the Grid App project does well) or drilling down into lists of data (functionality that the Split App project provides). The Blank App project provides images for the tiles and splash screen (you’ll definitely want to change these), a StandardStyles.xaml resource dictionary that includes a lot of helpful styles such as buttons for the AppBar (a special type of menu in Windows 8 store apps), an App.xaml file, and the app’s main page which is named MainPage.xaml. It also adds a Package.appxmanifest that is used to define functionality that your app requires, app information used in the store, plus more. The App.xaml, App.xaml.cs and StandardStyles.xaml Files The App.xaml file handles loading a resource dictionary named StandardStyles.xaml which has several key styles used throughout the application: <Application x:Class="BlankApp.App" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" xmlns:local="using:BlankApp"> <Application.Resources> <ResourceDictionary> <ResourceDictionary.MergedDictionaries> <!-- Styles that define common aspects of the platform look and feel Required by Visual Studio project and item templates --> <ResourceDictionary Source="Common/StandardStyles.xaml"/> </ResourceDictionary.MergedDictionaries> </ResourceDictionary> </Application.Resources> </Application>   StandardStyles.xaml has style definitions for different text styles and AppBar buttons. If you scroll down toward the middle of the file you’ll see that many AppBar button styles are included such as one for an edit icon. Button styles like this can be used to quickly and easily add icons/buttons into your application without having to be an expert in design. <Style x:Key="EditAppBarButtonStyle" TargetType="ButtonBase" BasedOn="{StaticResource AppBarButtonStyle}"> <Setter Property="AutomationProperties.AutomationId" Value="EditAppBarButton"/> <Setter Property="AutomationProperties.Name" Value="Edit"/> <Setter Property="Content" Value="&#xE104;"/> </Style> Switching over to App.xaml.cs, it includes some code to help get you started. An OnLaunched() method is added to handle creating a Frame that child pages such as MainPage.xaml can be loaded into. The Frame has the same overall purpose as the one found in WPF and Silverlight applications - it’s used to navigate between pages in an application. /// <summary> /// Invoked when the application is launched normally by the end user. Other entry points /// will be used when the application is launched to open a specific file, to display /// search results, and so forth. /// </summary> /// <param name="args">Details about the launch request and process.</param> protected override void OnLaunched(LaunchActivatedEventArgs args) { Frame rootFrame = Window.Current.Content as Frame; // Do not repeat app initialization when the Window already has content, // just ensure that the window is active if (rootFrame == null) { // Create a Frame to act as the navigation context and navigate to the first page rootFrame = new Frame(); if (args.PreviousExecutionState == ApplicationExecutionState.Terminated) { //TODO: Load state from previously suspended application } // Place the frame in the current Window Window.Current.Content = rootFrame; } if (rootFrame.Content == null) { // When the navigation stack isn't restored navigate to the first page, // configuring the new page by passing required information as a navigation // parameter if (!rootFrame.Navigate(typeof(MainPage), args.Arguments)) { throw new Exception("Failed to create initial page"); } } // Ensure the current window is active Window.Current.Activate(); }   Notice that in addition to creating a Frame the code also checks to see if the app was previously terminated so that you can load any state/data that the user may need when the app is launched again. If you’re new to the lifecycle of Windows 8 store apps the following image shows how an app can be running, suspended, and terminated.   If the user switches from an app they’re running the app will be suspended in memory. The app may stay suspended or may be terminated depending on how much memory the OS thinks it needs so it’s important to save state in case the application is ultimately terminated and has to be started fresh. Although I won’t cover saving application state here, additional information can be found at http://msdn.microsoft.com/en-us/library/windows/apps/xaml/hh465099.aspx. Another method in App.xaml.cs named OnSuspending() is also included in App.xaml.cs that can be used to store state as the user switches to another application:   /// <summary> /// Invoked when application execution is being suspended. Application state is saved /// without knowing whether the application will be terminated or resumed with the contents /// of memory still intact. /// </summary> /// <param name="sender">The source of the suspend request.</param> /// <param name="e">Details about the suspend request.</param> private void OnSuspending(object sender, SuspendingEventArgs e) { var deferral = e.SuspendingOperation.GetDeferral(); //TODO: Save application state and stop any background activity deferral.Complete(); } The MainPage.xaml and MainPage.xaml.cs Files The Blank App project adds a file named MainPage.xaml that acts as the initial screen for the application. It doesn’t include anything aside from an empty <Grid> XAML element in it. The code-behind class named MainPage.xaml.cs includes a constructor as well as a method named OnNavigatedTo() that is called once the page is displayed in the frame.   /// <summary> /// An empty page that can be used on its own or navigated to within a Frame. /// </summary> public sealed partial class MainPage : Page { public MainPage() { this.InitializeComponent(); } /// <summary> /// Invoked when this page is about to be displayed in a Frame. /// </summary> /// <param name="e">Event data that describes how this page was reached. The Parameter /// property is typically used to configure the page.</param> protected override void OnNavigatedTo(NavigationEventArgs e) { } }   If you’re experienced with XAML you can switch to Design mode and start dragging and dropping XAML controls from the ToolBox in Visual Studio. If you prefer to type XAML you can do that as well in the XAML editor or while in split mode. Many of the controls available in WPF and Silverlight are included such as Canvas, Grid, StackPanel, and Border for layout. Standard input controls are also included such as TextBox, CheckBox, PasswordBox, RadioButton, ComboBox, ListBox, and more. MediaElement is available for rendering video or playing audio files. Some of the “common” XAML controls included out of the box are shown next:   Although XAML/C# Windows 8 store apps don’t include all of the functionality available in Silverlight 5, the core functionality required to build store apps is there with additional functionality available in open source projects such as Callisto (started by Microsoft’s Tim Heuer), Q42.WinRT, and others. Standard XAML data binding can be used to bind C# objects to controls, converters can be used to manipulate data during the data binding process, and custom styles and templates can be applied to controls to modify them. Although Visual Studio 2012 doesn’t support visually creating styles or templates, Expression Blend 5 handles that very well. To get started building the initial screen of a Windows 8 app you can start adding controls as mentioned earlier. Simply place them inside of the <Grid> element that’s included. You can arrange controls in a stacked manner using the StackPanel control, add a border around controls using the Border control, arrange controls in columns and rows using the Grid control, or absolutely position controls using the Canvas control. One of the controls that may be new to you is the AppBar. It can be used to add menu/toolbar functionality into a store app and keep the app clean and focused. You can place an AppBar at the top or bottom of the screen. A user on a touch device can swipe up to display the bottom AppBar or right-click when using a mouse. An example of defining an AppBar that contains an Edit button is shown next. The EditAppBarButtonStyle is available in the StandardStyles.xaml file mentioned earlier. <Page.BottomAppBar> <AppBar x:Name="ApplicationAppBar" Padding="10,0,10,0" AutomationProperties.Name="Bottom App Bar"> <Grid> <StackPanel x:Name="RightPanel" Orientation="Horizontal" Grid.Column="1" HorizontalAlignment="Right"> <Button x:Name="Edit" Style="{StaticResource EditAppBarButtonStyle}" Tag="Edit" /> </StackPanel> </Grid> </AppBar> </Page.BottomAppBar> Like standard XAML controls, the <Button> control in the AppBar can be wired to an event handler method in the MainPage.Xaml.cs file or even bound to a ViewModel object using “commanding” if your app follows the Model-View-ViewModel (MVVM) pattern (check out the MVVM Light package available through NuGet if you’re using MVVM with Windows 8 store apps). The AppBar can be used to navigate to different screens, show and hide controls, display dialogs, show settings screens, and more.   The Package.appxmanifest File The Package.appxmanifest file contains configuration details about your Windows 8 store app. By double-clicking it in Visual Studio you can define the splash screen image, small and wide logo images used for tiles on the start screen, orientation information, and more. You can also define what capabilities the app has such as if it uses the Internet, supports geolocation functionality, requires a microphone or webcam, etc. App declarations such as background processes, file picker functionality, and sharing can also be defined Finally, information about how the app is packaged for deployment to the store can also be defined. Summary If you already have some experience working with XAML technologies you’ll find that getting started building Windows 8 applications is pretty straightforward. Many of the controls available in Silverlight and WPF are available making it easy to get started without having to relearn a lot of new technologies. In the next post in this series I’ll discuss additional features that can be used in your Windows 8 store apps.

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