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• La gamme Exalogic d'Oracle s'enrichit et offre des performances extrêmes pour les applications Java

  La gamme Exalogic d'Oracle s'enrichit Et offre un choix encore plus étendu de solutions de consolidation et des performances extrêmes pour les applications Java Dans la foulée de la présentation de ses tous nouveaux serveurs SPARC Supercluster T3, http://www.developpez.com/actu/24664...s-de-plus-IBM/ Oracle vient d'annonce Oracle Exalogic Elastic Cloud T3-1B, un nouveau modèle qui permet aux systèmes intégrés Oracle Exalogic Elastic Cloud de bénéficier des caractéristiques des serveurs SPARC Solaris en matière de performance, d'évoluti...

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• Exklusive Einladung zum Open Day bei Oracle in Potsdam!

  - by britta wolf

  Liebe Studenten, Absolventen und Young Professionals, wir laden euch am 8. November 2012  zum Oracle Open Day in unsere Potsdamer-Niederlassung ein! Professoren aller Studienrichtungen sind ebenfalls herzlich willkommen! Der Open Day bietet die tolle Gelegenheit OracleDirect in Potsdam in spannenden Vorträgen und Führungen kennen zu lernen. Ausserdem wird ein Job-Speeddating veranstaltet und am Abend ist ein informeller Networking-Event geplant. Ihr habt die einmalige Chance mit unserem Management-Team und Mitarbeitern ins Gespräch zu kommen.Wir freuen uns auf einen interessanten Austausch mit Interessenten aller Studien- und Berufsrichtungen! Führung I: 16:00 -17:00 Uhr Führung II: 17:30-18:30 Uhr Standort: Schiffbauergasse 14, 14467 Potsdam  Sowohl für die Führung (2 x 20 Teilnehmer), als auch für die Abendveranstaltung ist eine Anmeldung per Email bis zum 05. November erforderlich. Kontakt: [email protected]  (Telefon: 0331 200 7122)

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• Oracle E-Business Financials Recommended Patch Collections (RPCs) for R12.1.3 Have Been Released for August 2012

  - by Oracle_EBS

  What is a Recommended Patch Collection (RPC)? An RPC is a collection of recommended patches consolidated into a single, downloadable patch, ready to be applied. The RPCs are created with the following goals in mind: Stability: Address issues that occur often and interfere with the normal completion of crucial business processes, such as period close--as observed by Oracle Development and Global Customer Support. Root Cause Fixes: Deliver a root cause fix for data corruption issues that delay period close, normal transaction flow actions, performance, and other issues. Compact: While bundling a large number of important corrections, we have kept the file footprint as small as possible to facilitate uptake and minimize testing. Reliable: Reliable code with multiple customer downloads and comprehensive testing by QA, Support and Proactive Support. RPCs are available for the following products: Cash Management Collections E-Business Tax Financials for India Fixed Assets General Ledger Internet Expenses iReceivables Loans Payables Payments Receivables Subledger Accounting For the latest Financials Recommended Patch Collections (RPCs), please view: EBS: R12.1 Oracle Financials Recommended Patches [Doc ID 954704.1].

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• Business Process Management – What’s new in Oracle BPM 11.1.1.7.0 Webcast July 4th 2013

  - by JuergenKress

  Business-Driven. Complete. Best Practice. Business processes are at the heart of what makes or breaks a business—and what differentiates it from the competition. Business processes that deliver operational efficiency, business visibility, excellent customer experience, and agility give the enterprise an edge over the competition. Business managers need process management tools that enable them to make impactful changes. Oracle has been always a leader in this area and the new version of Oracle BPM 11g takes that even further by providing complete web based process modeling, simulation and implementation including designing the user interface and business logic. That provides business users with ability to take complete control over the business processes without sacrificing the vast service integration capabilities delivered traditionally by IT using SOA approach. Oracle Business Process Management is the industry's most complete and business user-friendly BPM solution. Register today for this webcast and find out more on the latest and most exciting new features which are now available in Oracle BPM Suite. Agenda Introduction do Oracle BPM 11g Exciting new features in this release Revamped Process Composer Simulations Web Forms Process Player Adaptive Case Management Instance Revisioning Other features Demonstration Q&A For details please visit the registration page. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: BPM,Webcast,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• PHP/Oracle Connectivity randomly "drops out"

  - by user20555

  Hi! Here's the current situation - I have two web servers (for now named A and B) and two database servers (named C and D). The web servers are quite old, and are running an early version of Apache 2 + PHP4, while the DB servers are running Oracle 9i and 10g respectively. We're experiencing a strange problem connecting (via PHP code) to database A while on web server B only. Web server A has no issues at all... Randomly, web server B will report a "Not connected to Oracle" error (3114). I can't see a real pattern with this, but refreshing a few times seems to fix the issue. Apparently there are no drop-outs on the network interface, which leads me to believe that there's some misconfiguration between PHP/Apache and Oracle (which uses connection pooling). We're running SunOS 5.8... Any ideas?

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• Monday at Oracle OpenWorld 2012 - Must See Session: “Using the Right Tools, Techniques, and Technologies for Integration Projects”

  - by Lionel Dubreuil

  Don’t miss this “CON8669 - Using the Right Tools, Techniques, and Technologies for Integration Projects“ session with Timothy Hall - Sr. Director, Oracle: Date: Monday, Oct 1, Time: 3:15 PM - 4:15 PM Location: Moscone South - 308 Every integration project brings its own unique set of challenges. There are many tools and techniques to choose from. How do you ensure that you have a means of consistently and repeatedly making decisions about which tools, techniques, and technologies are used? In working with many customers around the globe, Oracle has developed a set of criteria to help evaluate a variety of common integration questions. This session explores these criteria and how they have been further organized into decision trees that offer a repeatable means for ensuring that project teams are given the same guidance from project to project. Using these techniques, the presentation shows how you can reduce risk and speed productivity for your projects Objectives for this session are to: Discuss common questions that arise at the start of integration projects Review various decision criteria and approaches for getting to a consistent set of answers Explore how these techniques can be used to reduce risk and speed productivity

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• Join the Cloud - Just Like Lending Club

  - by Di Seghposs

  See why Lending Club, the leading platform for investing in and obtaining personal loans, selected Oracle Fusion Financials to help improve decision-making and workflow, implement robust reporting, and take advantage of the scalability and cost savings provided by the cloud. Watch the Lending Club video. Additional Resources: Oracle ERP Cloud Service Video Oracle ERP Cloud Service Executive Strategy Brief Oracle Fusion Financials Quick Tour of Oracle Fusion Financials

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• Nashorn ?? JDBC ? Oracle DB ?????

  - by Homma

  ???? ????????????Nashorn ?? JavaScript ??????? JDBC ? API ??????Oracle DB ?????????????????????? ?????????????????????JDBC ? API ??????????????? ????????? URL ? https://blogs.oracle.com/nashorn_ja/entry/nashorn_jdbc_1 ??? ???? ???? DB ????Oracle Linux 6.5 ?? Oracle 11.2.0.3.0 ?????????????? JDBC ????????????? DB ????????????????? ???? ?Oracle Database JDBC ???????????????????????Nashorn ?? JavaScript ?????????????????????? JDBC ? Oracle DB ??????? Nashorn ?? JavaScript ??????? JDBC ? Oracle DB ?????? JavaScript ?????? DB ???????????????? JavaScript ?????? oracle ????????? JavaScript ?????? DB ?????????????????????????????????DB ???????????? JavaScript ???????????????????????? oracle ?????????? JDBC ??????????????????????? ???? DB ?????? ?????? DB ???????????? SQL> create user test identified by "test"; SQL> grant connect, resource to test; Java 8 ??????? ???? JDK 8 ?????????????????????????????? 8u5 ???? Java 8 ??????? ???????? JDK ? yum ??????????????? # yum install ./jdk-8u5-linux-x64.rpm JDK ????????????????????? # java -version java version "1.8.0_05" Java(TM) SE Runtime Environment (build 1.8.0_05-b13) Java HotSpot(TM) 64-Bit Server VM (build 25.5-b02, mixed mode) Nashorn ????? oracle ??????????PATH ??????? $ vi ~/.bash_profile PATH=${PATH}:/usr/java/latest/bin export PATH $ . ~/.bash_profile jjs ?????????????????? $ jjs -fv nashorn full version 1.8.0_05-b13 ????????????? JDBC ?????????????? JDBC ?????????JDBC ?????? ??????????????????? ???????? JDBC ????????????????????????? ?????????????? JavaScript ??????????jjs ???????????????????? Nashorn ? JavaScript ?????????????????? JDBC ??????? jjs ????? -cp ?????? JDBC ????? JAR ??????????? $ vi version.js var OracleDataSource = Java.type("oracle.jdbc.pool.OracleDataSource"); var ods = new OracleDataSource(); ods.setURL("jdbc:oracle:thin:test/test@localhost:1521:orcl"); var conn = ods.getConnection(); var meta = conn.getMetaData(); print("JDBC driver version is " + meta.getDriverVersion()); $ jjs -cp ${ORACLE_HOME}/jdbc/lib/ojdbc6.jar version.js JDBC driver version is 11.2.0.3.0 ??????JavaScript ???????? JDBC ?????????? (11.2.0.3.0) ????????? Java.type() ??????? JavaClass ??????? new ????? Java ??????????????????????????? Java ???????????????????? ????????????????????????????????????????????????????? ?????????????????????????????????????? Java ??????????????? JavaScript ???????????????????????????????? ?????? ???????????????? jjs ???????????Nashorn ??????????????jjs ??????????????????????????? $ jjs -cp ${ORACLE_HOME}/jdbc/lib/ojdbc6.jar jjs> var OracleDataSource = Java.type("oracle.jdbc.pool.OracleDataSource"); jjs> var ods = new OracleDataSource(); jjs> ods.setURL("jdbc:oracle:thin:test/test@localhost:1521:orcl"); null jjs> var conn = ods.getConnection(); jjs> var meta = conn.getMetaData(); jjs> print("JDBC driver version is " + meta.getDriverVersion()); JDBC driver version is 11.2.0.3.0 ???????? JDBC ?????????? (11.2.0.3.0) ????????? ?????????????????????????????????????????????????????????JDBC ?????????????????????? ??? Nashorn ???????? JDBC ? API ????????????? API ???????????????? ???????? JavaScript ?????????????????????????????????? ???????????? JDBC ? DB ???????????????? JDBC ??????????????????????????? ???? Oracle Database JDBC?????? 11g????2(11.2) ??????? jjs ?????????? Nashorn User's Guide Java Scripting Programmer's Guide Oracle Nashorn: A Next-Generation JavaScript Engine for the JVM

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• Java EE and GlassFish Server ??????????

  - by Hiro

  "The Aquarium"????·??????????????????????????GlassFish Server??????????????????????? ?????????????????????????????????????????GlassFish Server??????????????????????????????????? GlassFish Server???????·????????(????????????????????)????????? ????·?????????????"GlassFish Server 4"???????????????????2014????????·???(????·???????GlassFish Server 4.1)?????????????? ????????????Oracle Fusion Middleware 11g?Media Pack??Oracle GlassFish Server 3.1.2??????????????????????????????(????Oracle GlassFish Server 4.x)?????????????? Oracle GlassFish Server 3.1.2????????????????????Oracle GlassFish Server 2.1.x???3.1.x????????·????·???????????????????? ?????

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• ??????????Oracle???????????????????????·????! |WebLogic Channel|??????

  - by ???02

  ?? ???????·??·?????????????????????????????????????????????????????????????????????????????????????????????????!?????????????????????·????????????????!???????????!????????????????????????????? ????????????????????GUI??? Oracle Enterprise Manager Grid Control??????????????·???????GUI????JRockit Flight Recorder??????????????2??????????WebLogic Server ? Oracle Database ???????????????????????????????????????????????????¦Database?Application Server??????¦????????????????????¦???????????????????????¦?????????·????????¦Oracle Enterprise Manager Grid Control????????????¦JRockit Flight Recorder????????????????????????????????????????????2???????????????????????http://www.oracle.com/technetwork/jp/ondemand/application-grid/id-000954-404639-ja.pdf<wmv> http://otndnld.oracle.co.jp/ondemand/otn-seminar/movie/id_000948.wmv<mp4> http://otndnld.oracle.co.jp/ondemand/otn-seminar/movie/mp4/id_000948.mp4

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• ?????????????????????!??????????????????

  - by OTN-J Master

  ????????????????????????? ??????????????????????????( ePub ????Mobi ??)???????? ???????????????????????????????????????????????????????????????????????????????????????????????????? Oracle Database 11g ????2 (11.2) ?????? Oracle Fusion Middleware 11g Release 1 (11.1.1) ?????? Oracle WebLogic Server 12c Release 1 Oracle JDeveloper 11g Release 2  Oracle Enterprise Manager 12c Release 1 (12.1) ?????? ????????????????????????????????????????????????????? ???????????

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• Interoperability between Weblogic 10.3.1 and Oracle BPM 10.3.1

  - by alfredozn

  Hi, Im migrating an ALBPM 6.5 running on a WLS 10.0 to an Oracle BPM 10.3.1 running on WLS 10.3.1 I got some problems with the Oracle driver because the old driver (weblogic.jdbcx.oracle.OracleDataSource) was definitely removed from the server and is not longer supported. Instead I used the thin driver (oracle.jdbc.xa.OracleXADataSource), the database migration was executed succesfully but after that, when I try to deploy the engine ear in WebLogic I got exceptions asociated to the driver: [ (cont) ] Main: Caused by: weblogic.application.ModuleException: [HTTP:101216]Servlet: "engineStartup" failed to preload on startup in Web application: "/albpmServices/albpm_engine". [ (cont) ] Main: fuego.directory.DirectoryRuntimeException: Exception [java.sql.SQLException: Invalid column type]. [ (cont) ] Main: at fuego.directory.DirectoryRuntimeException.wrapException(DirectoryRuntimeException.java:85) [ (cont) ] Main: at fuego.directory.provider.jdbc.oracle.OraclePersistenceManager.mapSQLException(OraclePersistenceManager.java:145) [ (cont) ] Main: at fuego.directory.provider.jdbc.datadirect.oracle.DataDirectOraclePersistenceManager.mapSQLException(DataDirectOraclePersistenceManager.java:51) [ (cont) ] Main: at fuego.directory.provider.jdbc.JDBCServiceAccessor.mapSQLException(JDBCServiceAccessor.java:78) [ (cont) ] Main: at fuego.directory.provider.jdbc.JDBCObjectPropertiesAccessor.fetchAllDirectoryProperties(JDBCObjectPropertiesAccessor.java:442) [ (cont) ] Main: at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) I was looking around for a solution but all is pointing to use the old driver, I think isn't a good practice to force the server to use this driver after Oracle remove it completely. Any suggestions or similar experiences??

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• Character set issues with Oracle Gateways, SQL Server, and Application Express

  - by Brian Deterling

  I am migrating data from a Oracle on VMS that accesses data on SQL Server using heterogeneous services (over ODBC) to Oracle on AIX accessing the SQL Server via Oracle Gateways (dg4msql). The Oracle VMS database used the WE8ISO8859P1 character set. The AIX database uses WE8MSWIN1252. The SQL Server database uses "Latin1-General, case-insensitive, accent-sensitive, kanatype-insensitive, width-insensitive for Unicode Data, SQL Server Sort Order 52 on Code Page 1252 for non-Unicode Data" according to sp_helpsort. The SQL Server databases uses nchar/nvarchar or all string columns. In Application Express, extra characters are appearing in some cases, for example 123 shows up as %001%002%003. In sqlplus, things look ok but if I use Oracle functions like initcap, I see what appear as spaces between each letter of a string when I query the sql server database (using a database link). This did not occur under the old configuration. I'm assuming the issue is that an nchar has extra bytes in it and the character set in Oracle can't convert it. It appears that the ODBC solution didn't support nchars so must have just cast them back to char and they showed up ok. I only need to view the sql server data so I'm open to any solution such as casting, but I haven't found anything that works. Any ideas on how to deal with this? Should I be using a different character set in Oracle and if so, does that apply to all schemas since I only care about one of them.

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• Migrate from Oracle to MySQL

  - by Cassy

  Hi together. We ran into serious performance problems with our Oracle database and we would like to try to migrate to a MySQL-based database (either MySQL directly or, more preferrable, Infobright). The thing is, we need to let the old and the new system overlap for at least some weeks if not months, before we actually know, if all features of the new database match our needs. So, here is our situation: The Oracle database consists of multiple tables with each millions of rows. During the day, there are literally thousands of statements, which we cannot stop for migration. Every morning, new data is imported into the Oracle database, replacing some thousands of rows. Copying this process is not a problem, so we could, in theory, import in both databases in parallel. But, and here lies the challenge, for this to work, we need to have an export from the Oracle database with a consistent state from one day. (We cannot export some tables on Monday and some others on Tuesday, etc.) This means, that at least the export should be finished in less than one day. Our first thought was to dump the schema, but I wasn't able to find a tool to import an Oracle dump file into mysql. Exporting tables in CSV files might work, but I'm afraid it could take too long. So my question now is: What should I do? Is there any tool to import Oracle dump files into MySQL? Does anybody have any experience with such a large-scale migration? Thanks in advance, Cassy PS: Please, don't suggest performance optimization techniques for Oracle, we already tried a lot :-)

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• IntellIJ editor doesn't appear

  - by neveu

  I updated my IntellIJ install to the latest version (11.1.4) and now the Editor window doesn't appear. Double-clicking on the file, jump-to-source, nothing happens. No error message, it just doesn't appear. If I double-click on an xml layout file the preview window works, but no Editor window. Have installed and reinstalled; went back to an earlier version and it doesn't work there either. I'm at a loss. Any ideas? Update: Editor works if I create a new project. Update 2: idea.log file includes this (I don't know what ins.android.sdk.AndroidSdkData is): 2012-11-04 20:40:52,481 [ 2677] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/macros.xml file is null 2012-11-04 20:40:52,481 [ 2677] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/macros.xml 2012-11-04 20:40:52,482 [ 2678] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/quicklists.xml file is null 2012-11-04 20:40:52,482 [ 2678] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/quicklists.xml 2012-11-04 20:40:52,564 [ 2760] INFO - pl.stores.ApplicationStoreImpl - 76 application components initialized in 1285 ms 2012-11-04 20:40:52,575 [ 2771] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/customization.xml file is null 2012-11-04 20:40:52,575 [ 2771] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/customization.xml 2012-11-04 20:40:52,674 [ 2870] INFO - ij.openapi.wm.impl.IdeRootPane - App initialization took 3385 ms 2012-11-04 20:40:53,136 [ 3332] INFO - TestNG Runner - Create TestNG Template Configuration 2012-11-04 20:40:53,138 [ 3334] INFO - TestNG Runner - Create TestNG Template Configuration 2012-11-04 20:40:53,253 [ 3449] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/dynamic.xml file is null 2012-11-04 20:40:53,253 [ 3449] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/dynamic.xml 2012-11-04 20:40:53,280 [ 3476] INFO - api.vfs.impl.local.FileWatcher - 1 paths checked, 0 mapped, 202 mks 2012-11-04 20:40:53,366 [ 3562] INFO - ellij.project.impl.ProjectImpl - 137 project components initialized in 403 ms 2012-11-04 20:40:53,563 [ 3759] INFO - .module.impl.ModuleManagerImpl - 4 modules loaded in 197 ms 2012-11-04 20:40:53,625 [ 3821] INFO - api.vfs.impl.local.FileWatcher - 6 paths checked, 0 mapped, 150 mks 2012-11-04 20:40:54,187 [ 4383] INFO - .roots.impl.DirectoryIndexImpl - Directory index initialized in 271 ms, indexed 1611 directories 2012-11-04 20:40:54,207 [ 4403] INFO - pl.PushedFilePropertiesUpdater - File properties pushed in 18 ms 2012-11-04 20:40:54,237 [ 4433] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/plainTextFiles.xml file is null 2012-11-04 20:40:54,237 [ 4433] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/plainTextFiles.xml 2012-11-04 20:40:54,246 [ 4442] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/gant_config.xml file is null 2012-11-04 20:40:54,246 [ 4442] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/gant_config.xml 2012-11-04 20:40:54,253 [ 4449] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/gradle.xml file is null 2012-11-04 20:40:54,253 [ 4449] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/gradle.xml 2012-11-04 20:40:55,855 [ 6051] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/IntelliLang.xml file is null 2012-11-04 20:40:55,855 [ 6051] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/IntelliLang.xml 2012-11-04 20:40:56,995 [ 7191] INFO - leEditor.impl.EditorsSplitters - splitter 2012-11-04 20:40:56,996 [ 7192] INFO - leEditor.impl.EditorsSplitters - splitter 2012-11-04 20:40:57,233 [ 7429] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/codeStyleSettings.xml file is null 2012-11-04 20:40:57,233 [ 7429] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/codeStyleSettings.xml 2012-11-04 20:40:57,234 [ 7430] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/projectCodeStyle.xml file is null 2012-11-04 20:40:57,234 [ 7430] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/projectCodeStyle.xml 2012-11-04 20:40:58,145 [ 8341] INFO - indexing.UnindexedFilesUpdater - Indexable files iterated in 3911 ms 2012-11-04 20:40:58,146 [ 8342] INFO - indexing.UnindexedFilesUpdater - Unindexed files update started: 0 files to update 2012-11-04 20:40:58,146 [ 8342] INFO - indexing.UnindexedFilesUpdater - Unindexed files update done in 0 ms 2012-11-04 20:40:58,362 [ 8558] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/fileColors.xml file is null 2012-11-04 20:40:58,362 [ 8558] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $PROJECT_CONFIG_DIR$/fileColors.xml 2012-11-04 20:41:00,420 [ 10616] INFO - ins.android.sdk.AndroidSdkData - For input string: "20.0.1" java.lang.NumberFormatException: For input string: "20.0.1" at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48) at java.lang.Integer.parseInt(Integer.java:458) at java.lang.Integer.parseInt(Integer.java:499) at org.jetbrains.android.sdk.AndroidSdkData.parsePackageRevision(AndroidSdkData.java:86) at org.jetbrains.android.sdk.AndroidSdkData.<init>(AndroidSdkData.java:73) at org.jetbrains.android.sdk.AndroidSdkData.parse(AndroidSdkData.java:167) at org.jetbrains.android.sdk.AndroidPlatform.parse(AndroidPlatform.java:83) at org.jetbrains.android.sdk.AndroidSdkAdditionalData.getAndroidPlatform(AndroidSdkAdditionalData.java:119) at org.jetbrains.android.facet.AndroidFacet.addResourceFolderToSdkRootsIfNecessary(AndroidFacet.java:532) at org.jetbrains.android.facet.AndroidFacet.access$500(AndroidFacet.java:103) at org.jetbrains.android.facet.AndroidFacet$3.run(AndroidFacet.java:440) at com.intellij.ide.startup.impl.StartupManagerImpl$6.run(StartupManagerImpl.java:230) at com.intellij.ide.startup.impl.StartupManagerImpl.runActivities(StartupManagerImpl.java:203) at com.intellij.ide.startup.impl.StartupManagerImpl.access$100(StartupManagerImpl.java:41) at com.intellij.ide.startup.impl.StartupManagerImpl$4.run(StartupManagerImpl.java:170) at com.intellij.openapi.project.DumbServiceImpl.updateFinished(DumbServiceImpl.java:213) at com.intellij.openapi.project.DumbServiceImpl.access$1000(DumbServiceImpl.java:51) at com.intellij.openapi.project.DumbServiceImpl$IndexUpdateRunnable$1$3.run(DumbServiceImpl.java:363) at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:702) at java.awt.EventQueue.access$400(EventQueue.java:82) at java.awt.EventQueue$2.run(EventQueue.java:663) at java.awt.EventQueue$2.run(EventQueue.java:661) at java.security.AccessController.doPrivileged(Native Method) at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87) at java.awt.EventQueue.dispatchEvent(EventQueue.java:672) at com.intellij.ide.IdeEventQueue.defaultDispatchEvent(IdeEventQueue.java:699) at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:538) at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:420) at com.intellij.ide.IdeEventQueue.dispatchEvent(IdeEventQueue.java:378) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:296) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:201) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188) at java.awt.EventDispatchThread.run(EventDispatchThread.java:122) 2012-11-04 20:41:00,459 [ 10655] INFO - ins.android.sdk.AndroidSdkData - For input string: "20.0.1" java.lang.NumberFormatException: For input string: "20.0.1" at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48) at java.lang.Integer.parseInt(Integer.java:458) at java.lang.Integer.parseInt(Integer.java:499) at org.jetbrains.android.sdk.AndroidSdkData.parsePackageRevision(AndroidSdkData.java:86) at org.jetbrains.android.sdk.AndroidSdkData.<init>(AndroidSdkData.java:73) at org.jetbrains.android.sdk.AndroidSdkData.parse(AndroidSdkData.java:167) at org.jetbrains.android.sdk.AndroidPlatform.parse(AndroidPlatform.java:83) at org.jetbrains.android.sdk.AndroidSdkAdditionalData.getAndroidPlatform(AndroidSdkAdditionalData.java:119) at org.jetbrains.android.facet.AndroidFacet.addResourceFolderToSdkRootsIfNecessary(AndroidFacet.java:532) at org.jetbrains.android.facet.AndroidFacet.access$500(AndroidFacet.java:103) at org.jetbrains.android.facet.AndroidFacet$3.run(AndroidFacet.java:440) at com.intellij.ide.startup.impl.StartupManagerImpl$6.run(StartupManagerImpl.java:230) at com.intellij.ide.startup.impl.StartupManagerImpl.runActivities(StartupManagerImpl.java:203) at com.intellij.ide.startup.impl.StartupManagerImpl.access$100(StartupManagerImpl.java:41) at com.intellij.ide.startup.impl.StartupManagerImpl$4.run(StartupManagerImpl.java:170) at com.intellij.openapi.project.DumbServiceImpl.updateFinished(DumbServiceImpl.java:213) at com.intellij.openapi.project.DumbServiceImpl.access$1000(DumbServiceImpl.java:51) at com.intellij.openapi.project.DumbServiceImpl$IndexUpdateRunnable$1$3.run(DumbServiceImpl.java:363) at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209) at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:702) at java.awt.EventQueue.access$400(EventQueue.java:82) at java.awt.EventQueue$2.run(EventQueue.java:663) at java.awt.EventQueue$2.run(EventQueue.java:661) at java.security.AccessController.doPrivileged(Native Method) at java.security.AccessControlContext$1.doIntersectionPrivilege(AccessControlContext.java:87) at java.awt.EventQueue.dispatchEvent(EventQueue.java:672) at com.intellij.ide.IdeEventQueue.defaultDispatchEvent(IdeEventQueue.java:699) at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:538) at com.intellij.ide.IdeEventQueue._dispatchEvent(IdeEventQueue.java:420) at com.intellij.ide.IdeEventQueue.dispatchEvent(IdeEventQueue.java:378) at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:296) at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:211) at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:201) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:196) at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:188) at java.awt.EventDispatchThread.run(EventDispatchThread.java:122) 2012-11-04 20:41:01,305 [ 11501] INFO - tor.impl.FileEditorManagerImpl - Project opening took 8374 ms 2012-11-04 20:41:01,719 [ 11915] INFO - dom.attrs.AttributeDefinitions - Found tag with unknown parent: AndroidManifest.AndroidManifestCompatibleScreens 2012-11-04 20:41:07,522 [ 17718] INFO - roid.compiler.tools.AndroidApt - [/Users/neveu/Dev/android-sdk-macosx/platform-tools/aapt] [package] [-m] [--non-constant-id] [-J] [/private/var/folders/xb/hg6cdxt51rs8lylmmjw0fk8m0000gp/T/android_apt_autogeneration6157451500950136901tmp] [-M] [/Users/neveu/Dev/magic_android/3rdParty/facebook/AndroidManifest.xml] [-S] [/Users/neveu/Dev/magic_android/3rdParty/facebook/res] [-I] [/Users/neveu/Dev/android-sdk-macosx/platforms/android-14/android.jar] 2012-11-04 20:41:08,706 [ 18902] INFO - roid.compiler.tools.AndroidApt - [/Users/neveu/Dev/android-sdk-macosx/platform-tools/aapt] [package] [-m] [-J] [/private/var/folders/xb/hg6cdxt51rs8lylmmjw0fk8m0000gp/T/android_apt_autogeneration3143184519400737414tmp] [-M] [/Users/neveu/Dev/magic_android/AndroidManifest.xml] [-S] [/Users/neveu/Dev/magic_android/res] [-I] [/Users/neveu/Dev/android-sdk-macosx/platforms/android-15/android.jar] 2012-11-04 20:41:08,763 [ 18959] INFO - roid.compiler.tools.AndroidIdl - [/Users/neveu/Dev/android-sdk-macosx/platform-tools/aidl] [-p/Users/neveu/Dev/android-sdk-macosx/platforms/android-15/framework.aidl] [-I/Users/neveu/Dev/magic_android/magic/src] [-I/Users/neveu/Dev/magic_android/src] [-I/Users/neveu/Dev/magic_android/3rdParty/Tapjoy] [-I/Users/neveu/Dev/magic_android/gen] [/Users/neveu/Dev/magic_android/src/com/android/vending/billing/IMarketBillingService.aidl] [/Users/neveu/Dev/magic_android/gen/com/android/vending/billing/IMarketBillingService.java] 2012-11-04 20:41:14,004 [ 24200] INFO - dom.attrs.AttributeDefinitions - Found tag with unknown parent: AndroidManifest.AndroidManifestCompatibleScreens 2012-11-04 20:41:18,781 [ 28977] INFO - s.impl.stores.FileBasedStorage - Document was not loaded for $APP_CONFIG$/cachedDictionary.xml file is null 2012-11-04 20:41:18,782 [ 28978] INFO - .impl.stores.XmlElementStorage - Document was not loaded for $APP_CONFIG$/cachedDictionary.xml

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• Oracle Solaris: Zones on Shared Storage

  - by Jeff Victor

  Oracle Solaris 11.1 has several new features. At oracle.com you can find a detailed list. One of the significant new features, and the most significant new feature releated to Oracle Solaris Zones, is casually called "Zones on Shared Storage" or simply ZOSS (rhymes with "moss"). ZOSS offers much more flexibility because you can store Solaris Zones on shared storage (surprise!) so that you can perform quick and easy migration of a zone from one system to another. This blog entry describes and demonstrates the use of ZOSS. ZOSS provides complete support for a Solaris Zone that is stored on "shared storage." In this case, "shared storage" refers to fiber channel (FC) or iSCSI devices, although there is one lone exception that I will demonstrate soon. The primary intent is to enable you to store a zone on FC or iSCSI storage so that it can be migrated from one host computer to another much more easily and safely than in the past. With this blog entry, I wanted to make it easy for you to try this yourself. I couldn't assume that you have a SAN available - which is a good thing, because neither do I! What could I use, instead? [There he goes, foreshadowing again... -Ed.] Developing this entry reinforced the lesson that the solution to every lab problem is VirtualBox. Oracle VM VirtualBox (its formal name) helps here in a couple of important ways. It offers the ability to easily install multiple copies of Solaris as guests on top of any popular system (Microsoft Windows, MacOS, Solaris, Oracle Linux (and other Linuxes) etc.). It also offers the ability to create a separate virtual disk drive (VDI) that appears as a local hard disk to a guest. This virtual disk can be moved very easily from one guest to another. In other words, you can follow the steps below on a laptop or larger x86 system. Please note that the ability to use ZOSS to store a zone on a local disk is very useful for a lab environment, but not so useful for production. I do not suggest regularly moving disk drives among computers. In the method I describe below, that virtual hard disk will contain the zone that will be migrated among the (virtual) hosts. In production, you would use FC or iSCSI LUNs instead. The zonecfg(1M) man page details the syntax for each of the three types of devices. Why Migrate? Why is the migration of virtual servers important? Some of the most common reasons are: Moving a workload to a different computer so that the original computer can be turned off for extensive maintenance. Moving a workload to a larger system because the workload has outgrown its original system. If the workload runs in an environment (such as a Solaris Zone) that is stored on shared storage, you can restore the service of the workload on an alternate computer if the original computer has failed and will not reboot. You can simplify lifecycle management of a workload by developing it on a laptop, migrating it to a test platform when it's ready, and finally moving it to a production system. Concepts For ZOSS, the important new concept is named "rootzpool". You can read about it in the zonecfg(1M) man page, but here's the short version: it's the backing store (hard disk(s), or LUN(s)) that will be used to make a ZFS zpool - the zpool that will hold the zone. This zpool: contains the zone's Solaris content, i.e. the root file system does not contain any content not related to the zone can only be mounted by one Solaris instance at a time Method Overview Here is a brief list of the steps to create a zone on shared storage and migrate it. The next section shows the commands and output. You will need a host system with an x86 CPU (hopefully at least a couple of CPU cores), at least 2GB of RAM, and at least 25GB of free disk space. (The steps below will not actually use 25GB of disk space, but I don't want to lead you down a path that ends in a big sign that says "Your HDD is full. Good luck!") Configure the zone on both systems, specifying the rootzpool that both will use. The best way is to configure it on one system and then copy the output of "zonecfg export" to the other system to be used as input to zonecfg. This method reduces the chances of pilot error. (It is not necessary to configure the zone on both systems before creating it. You can configure this zone in multiple places, whenever you want, and migrate it to one of those places at any time - as long as those systems all have access to the shared storage.) Install the zone on one system, onto shared storage. Boot the zone. Provide system configuration information to the zone. (In the Real World(tm) you will usually automate this step.) Shutdown the zone. Detach the zone from the original system. Attach the zone to its new "home" system. Boot the zone. The zone can be used normally, and even migrated back, or to a different system. Details The rest of this shows the commands and output. The two hostnames are "sysA" and "sysB". Note that each Solaris guest might use a different device name for the VDI that they share. I used the device names shown below, but you must discover the device name(s) after booting each guest. In a production environment you would also discover the device name first and then configure the zone with that name. Fortunately, you can use the command "zpool import" or "format" to discover the device on the "new" host for the zone. The first steps create the VirtualBox guests and the shared disk drive. I describe the steps here without demonstrating them. Download VirtualBox and install it using a method normal for your host OS. You can read the complete instructions. Create two VirtualBox guests, each to run Solaris 11.1. Each will use its own VDI as its root disk. Install Solaris 11.1 in each guest.Install Solaris 11.1 in each guest. To install a Solaris 11.1 guest, you can either download a pre-built VirtualBox guest, and import it, or install Solaris 11.1 from the "text install" media. If you use the latter method, after booting you will not see a windowing system. To install the GUI and other important things, login and run "pkg install solaris-desktop" and take a break while it installs those important things. Life is usually easier if you install the VirtualBox Guest Additions because then you can copy and paste between the host and guests, etc. You can find the guest additions in the folder matching the version of VirtualBox you are using. You can also read the instructions for installing the guest additions. To create the zone's shared VDI in VirtualBox, you can open the storage configuration for one of the two guests, select the SATA controller, and click on the "Add Hard Disk" icon nearby. Choose "Create New Disk" and specify an appropriate path name for the file that will contain the VDI. The shared VDI must be at least 1.5 GB. Note that the guest must be stopped to do this. Add that VDI to the other guest - using its Storage configuration - so that each can access it while running. The steps start out the same, except that you choose "Choose Existing Disk" instead of "Create New Disk." Because the disk is configured on both of them, VirtualBox prevents you from running both guests at the same time. Identify device names of that VDI, in each of the guests. Solaris chooses the name based on existing devices. The names may be the same, or may be different from each other. This step is shown below as "Step 1." Assumptions In the example shown below, I make these assumptions. The guest that will own the zone at the beginning is named sysA. The guest that will own the zone after the first migration is named sysB. On sysA, the shared disk is named /dev/dsk/c7t2d0 On sysB, the shared disk is named /dev/dsk/c7t3d0 (Finally!) The Steps Step 1) Determine the name of the disk that will move back and forth between the systems. root@sysA:~# format Searching for disks...done AVAILABLE DISK SELECTIONS: 0. c7t0d0 /pci@0,0/pci8086,2829@d/disk@0,0 1. c7t2d0 /pci@0,0/pci8086,2829@d/disk@2,0 Specify disk (enter its number): ^D Step 2) The first thing to do is partition and label the disk. The magic needed to write an EFI label is not overly complicated. root@sysA:~# format -e c7t2d0 selecting c7t2d0 [disk formatted] FORMAT MENU: ... format fdisk No fdisk table exists. The default partition for the disk is: a 100% "SOLARIS System" partition Type "y" to accept the default partition, otherwise type "n" to edit the partition table. n SELECT ONE OF THE FOLLOWING: ... Enter Selection: 1 ... G=EFI_SYS 0=Exit? f SELECT ONE... ... 6 format label ... Specify Label type[1]: 1 Ready to label disk, continue? y format quit root@sysA:~# ls /dev/dsk/c7t2d0 /dev/dsk/c7t2d0 Step 3) Configure zone1 on sysA. root@sysA:~# zonecfg -z zone1 Use 'create' to begin configuring a new zone. zonecfg:zone1 create create: Using system default template 'SYSdefault' zonecfg:zone1 set zonename=zone1 zonecfg:zone1 set zonepath=/zones/zone1 zonecfg:zone1 add rootzpool zonecfg:zone1:rootzpool add storage dev:dsk/c7t2d0 zonecfg:zone1:rootzpool end zonecfg:zone1 exit root@sysA:~# oot@sysA:~# zonecfg -z zone1 info zonename: zone1 zonepath: /zones/zone1 brand: solaris autoboot: false bootargs: file-mac-profile: pool: limitpriv: scheduling-class: ip-type: exclusive hostid: fs-allowed: anet: ... rootzpool: storage: dev:dsk/c7t2d0 Step 4) Install the zone. This step takes the most time, but you can wander off for a snack or a few laps around the gym - or both! (Just not at the same time...) root@sysA:~# zoneadm -z zone1 install Created zone zpool: zone1_rpool Progress being logged to /var/log/zones/zoneadm.20121022T163634Z.zone1.install Image: Preparing at /zones/zone1/root. AI Manifest: /tmp/manifest.xml.RXaycg SC Profile: /usr/share/auto_install/sc_profiles/enable_sci.xml Zonename: zone1 Installation: Starting ... Creating IPS image Startup linked: 1/1 done Installing packages from: solaris origin: http://pkg.us.oracle.com/support/ DOWNLOAD PKGS FILES XFER (MB) SPEED Completed 183/183 33556/33556 222.2/222.2 2.8M/s PHASE ITEMS Installing new actions 46825/46825 Updating package state database Done Updating image state Done Creating fast lookup database Done Installation: Succeeded Note: Man pages can be obtained by installing pkg:/system/manual done. Done: Installation completed in 1696.847 seconds. Next Steps: Boot the zone, then log into the zone console (zlogin -C) to complete the configuration process. Log saved in non-global zone as /zones/zone1/root/var/log/zones/zoneadm.20121022T163634Z.zone1.install Step 5) Boot the Zone. root@sysA:~# zoneadm -z zone1 boot Step 6) Login to zone's console to complete the specification of system information. root@sysA:~# zlogin -C zone1 Answer the usual questions and wait for a login prompt. Then you can end the console session with the usual "~." incantation. Step 7) Shutdown the zone so it can be "moved." root@sysA:~# zoneadm -z zone1 shutdown Step 8) Detach the zone so that the original global zone can't use it. root@sysA:~# zoneadm list -cv ID NAME STATUS PATH BRAND IP 0 global running / solaris shared - zone1 installed /zones/zone1 solaris excl root@sysA:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 17.6G 11.2G 6.47G 63% 1.00x ONLINE - zone1_rpool 1.98G 484M 1.51G 23% 1.00x ONLINE - root@sysA:~# zoneadm -z zone1 detach Exported zone zpool: zone1_rpool Step 9) Review the result and shutdown sysA so that sysB can use the shared disk. root@sysA:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 17.6G 11.2G 6.47G 63% 1.00x ONLINE - root@sysA:~# zoneadm list -cv ID NAME STATUS PATH BRAND IP 0 global running / solaris shared - zone1 configured /zones/zone1 solaris excl root@sysA:~# init 0 Step 10) Now boot sysB and configure a zone with the parameters shown above in Step 1. (Again, the safest method is to use "zonecfg ... export" on sysA as described in section "Method Overview" above.) The one difference is the name of the rootzpool storage device, which was shown in the list of assumptions, and which you must determine by booting sysB and using the "format" or "zpool import" command. When that is done, you should see the output shown next. (I used the same zonename - "zone1" - in this example, but you can choose any valid zonename you want.) root@sysB:~# zoneadm list -cv ID NAME STATUS PATH BRAND IP 0 global running / solaris shared - zone1 configured /zones/zone1 solaris excl root@sysB:~# zonecfg -z zone1 info zonename: zone1 zonepath: /zones/zone1 brand: solaris autoboot: false bootargs: file-mac-profile: pool: limitpriv: scheduling-class: ip-type: exclusive hostid: fs-allowed: anet: linkname: net0 ... rootzpool: storage: dev:dsk/c7t3d0 Step 11) Attaching the zone automatically imports the zpool. root@sysB:~# zoneadm -z zone1 attach Imported zone zpool: zone1_rpool Progress being logged to /var/log/zones/zoneadm.20121022T184034Z.zone1.attach Installing: Using existing zone boot environment Zone BE root dataset: zone1_rpool/rpool/ROOT/solaris Cache: Using /var/pkg/publisher. Updating non-global zone: Linking to image /. Processing linked: 1/1 done Updating non-global zone: Auditing packages. No updates necessary for this image. Updating non-global zone: Zone updated. Result: Attach Succeeded. Log saved in non-global zone as /zones/zone1/root/var/log/zones/zoneadm.20121022T184034Z.zone1.attach root@sysB:~# zoneadm -z zone1 boot root@sysB:~# zlogin zone1 [Connected to zone 'zone1' pts/2] Oracle Corporation SunOS 5.11 11.1 September 2012 Step 12) Now let's migrate the zone back to sysA. Create a file in zone1 so we can verify it exists after we migrate the zone back, then begin migrating it back. root@zone1:~# ls /opt root@zone1:~# touch /opt/fileA root@zone1:~# ls -l /opt/fileA -rw-r--r-- 1 root root 0 Oct 22 14:47 /opt/fileA root@zone1:~# exit logout [Connection to zone 'zone1' pts/2 closed] root@sysB:~# zoneadm -z zone1 shutdown root@sysB:~# zoneadm -z zone1 detach Exported zone zpool: zone1_rpool root@sysB:~# init 0 Step 13) Back on sysA, check the status. Oracle Corporation SunOS 5.11 11.1 September 2012 root@sysA:~# zoneadm list -cv ID NAME STATUS PATH BRAND IP 0 global running / solaris shared - zone1 configured /zones/zone1 solaris excl root@sysA:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 17.6G 11.2G 6.47G 63% 1.00x ONLINE - Step 14) Re-attach the zone back to sysA. root@sysA:~# zoneadm -z zone1 attach Imported zone zpool: zone1_rpool Progress being logged to /var/log/zones/zoneadm.20121022T190441Z.zone1.attach Installing: Using existing zone boot environment Zone BE root dataset: zone1_rpool/rpool/ROOT/solaris Cache: Using /var/pkg/publisher. Updating non-global zone: Linking to image /. Processing linked: 1/1 done Updating non-global zone: Auditing packages. No updates necessary for this image. Updating non-global zone: Zone updated. Result: Attach Succeeded. Log saved in non-global zone as /zones/zone1/root/var/log/zones/zoneadm.20121022T190441Z.zone1.attach root@sysA:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 17.6G 11.2G 6.47G 63% 1.00x ONLINE - zone1_rpool 1.98G 491M 1.51G 24% 1.00x ONLINE - root@sysA:~# zoneadm -z zone1 boot root@sysA:~# zlogin zone1 [Connected to zone 'zone1' pts/2] Oracle Corporation SunOS 5.11 11.1 September 2012 root@zone1:~# zpool list NAME SIZE ALLOC FREE CAP DEDUP HEALTH ALTROOT rpool 1.98G 538M 1.46G 26% 1.00x ONLINE - Step 15) Check for the file created on sysB, earlier. root@zone1:~# ls -l /opt total 1 -rw-r--r-- 1 root root 0 Oct 22 14:47 fileA Next Steps Here is a brief list of some of the fun things you can try next. Add space to the zone by adding a second storage device to the rootzpool. Make sure that you add it to the configurations of both zones! Create a new zone, specifying two disks in the rootzpool when you first configure the zone. When you install that zone, or clone it from another zone, zoneadm uses those two disks to create a mirrored pool. (Three disks will result in a three-way mirror, etc.) Conclusion Hopefully you have seen the ease with which you can now move Solaris Zones from one system to another.

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• Systems Solutions at COLLABORATE12

  - by ferhat

  Want to connect with fellow Oracle users and learn more about how to maximize your Oracle software environments with Oracle Systems?   Pack your bags for Las Vegas!   COLLABORATE 12  is right around the corner! COLLABORATE 12 Conference will be held at the Mandalay Bay in Las Vegas, NV 22-26 April, 2012. This is an event designed and delivered by users just like you with sessions, interactive panel discussions and hands-on learning opportunities packed with first-hand experiences, case studies and practical “how-to” content.. This year’s event includes a number of educational sessions and demos for users interested in learning from the experts how to use Oracle Optimized Solutions to get the most out of their Oracle Technology and Application software. Oracle Optimized Solutions are proven blueprints that eliminate integration guesswork by combing best in class hardware and software components to deliver complete system architectures that are fully tested, and include documented best practices that reduce integration risks and deliver better application performance.  And because they are highly flexible by design,  Oracle Optimized Solutions   can be implemented as an end-to-end solution or easily adapted into existing environments. Follow Oracle Infrared at Twitter, Facebook, Google+, and LinkedIn  to catch the latest news, developments, announcements, and inside views from  Oracle Optimized Solutions. Please come by our Exhibition Booth #1273 to see the demos and meet 1-1 with the experts behind a number of  Oracle Optimized Solutions  including those for JD Edwards EnterpriseOne, E-Business Suite, PeopleSoft HCM, Oracle WebCenter, and Oracle Database.  Exhibitor Showcase Booth #1273 DAY TIME TITLE Monday  April 23 6:00 pm - 8:00 pm Welcome Reception in the Exhibitor Showcase Tuesday  April 24 10:15 am - 4:00 pm Exhibitor Showcase Open 1:00 pm - 2:00 pm Dedicated Exhibitor Showcase Time 5:30 pm - 7:00 pm Exhibitor Showcase Happy Hour Wednesday  April 25 10:30 am - 3:00 pm Exhibitor Showcase Open 2:15 pm -3:00 pm Afternoon Break in Exhibitor Showcase  There are also a number of deep dive, educational sessions covering deployment best practices using Oracle’s engineered systems and best-in-class hardware, operating system and virtualization technologies.  Education Sessions DAY TIME TITLE LOCATION Monday  April 23 9:45 am - 10:45 am Architecting and Implementing Backup and Recovery Solutions Surf E Tuesday  April 24 2:00 pm – 3:00 pm Oracle's High Performance Systems for JD Edwards EnterpriseOne Mandalay Bay GH 4:30 pm - 5:30 pm Virtualization Boot Camp: What's New with Oracle VM Server for x86 Mandalay Bay C 9:30 am - 10:30 am Oracle on Oracle VM - Expert Panel Mandalay Bay L Wednesday  April 25 9:30 am - 10:30 am Cloud Computing Directions: Part II Understanding Oracle's Cloud Directions South Seas E  And don’t forget the keynotes and software roadmap sessions! Keynotes and Roadmap Sessions DAY TIME TITLE LOCATION Sunday  April 22 3:20 pm – 4:20 pm Oracle’s Cloud Computing Strategy Breakers B Monday  April 23 11:00 am – 12:00 pm JD Edwards - Vision, Promises and Execution: IT'S THE WAY WE ROLL and Why it Matters! Mandalay Bay A 11:00 am – 12:00 pm PeopleSoft Executive Update and Roadmap Mandalay Bay J 1:15 pm - 2:15 pm Oracle Database - Engineered for Innovation Mandalay Bay L 2:30 pm - 3:30 pm Oracle E-Business Suite Applications Strategy and General Manager Update Mandalay Bay D Tuesday  April 24 9:15 am - 10:15 am IT at Oracle: The Art of IT Transformation to Enable Business Growth Mandalay Bay Ballroom H

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• Collaborate10 &ndash; THEconference

  - by jean-pierre.dijcks

  After spending a few days in Mandalay Bay's THEHotel, I guess I now call everything THE... Seriously, they even tag their toilet paper with THEtp... I guess the brand builders in Vegas thought that once you are on to something you keep on doing it, and granted it is a nice hotel with nice rooms. THEanalytics Most of my collab10 experience was in a room called Reef C, where the BIWA bootcamp was held. Two solid days of BI, Warehousing and Analytics organized by the BIWA SIG at IOUG. Didn't get to see all sessions, but what struck me was the high interest in Analytics. Marty Gubar's OLAP session was full and he did some very nice things with the OLAP option. The cool bit was that he actually gets all the advanced calculations in OLAP to show up in OBI EE without any effort. It was nice to see that the idea from OWB where you generate an RPD is now also in AWM. I think it makes life so much simpler to generate these RPD's from your data model. Even if the end RPD needs some tweaking, it is all a lot less effort to get something going. You can see this stuff for yourself in this demo (click here). OBI EE uses just SQL to get to the calculations, and so, if you prefer APEX, you can build you application there and get the same nice calculations in an APEX application. Marty also showed the Simba MDX driver used with Excel. I guess we should call that THEcoolone... and it is very slick and wonderfully useful for all of you who actually know Excel. The nice thing is that you leverage pure Excel for all operations (no plug-ins). That means no new tools to learn, no new controls, all just pure Excel. THEdatabasemachine Got some very good questions in my "what makes Exadata fast" session and overall, the interest in Exadata is overwhelming. One of the things that I did try to do in my session is to get people to think in new patterns rather than in patterns based on Oracle 9i running on some random hardware configuration. We talked a little bit about the often over-indexing and how everyone has to unlearn all of that on Exadata. The main thing however is that everyone needs to get used to the shear size of some of the components in a Database machine V2. 5TB of flash cache is a lot of very fast data storage, half a TB of memory gets quite interesting as well. So what I did there was really focus on some of the content in these earlier posts on Upward ILM and In-Memory processing. In short, I do believe the these newer media point out a trend. In-memory and other fast media will get cheaper and will see more use. Some of that we do automatically by adding new functionality, but in some cases I think the end user of the system needs to start thinking about how to leverage all this new hardware. I think most people got very excited about these new capabilities and opportunities. THEcoolkids One of the cool things about the BIWA track was the hand-on track. Very cool to see big crowds for both OLAP and OWB hands-on. Also quite nice to see that the folks at RittmanMead spent so much time on preparing for that session. While all of them put down cool stuff, none was more cool that seeing Data Mining on an Apple iPAD... it all just looks great on an iPAD! Very disappointing to see that Mark Rittman still wasn't showing OWB on his iPAD ;-) THEend All in all this was a great set of sessions in the BIWA track. Lots of value to our guests (we hope) and we hope they all come again next year!

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• Know Your Audience, And/Or Your Customer

  - by steve.diamond

  Yesterday I gave an internal presentation to about 20 Oracle employees on "messaging," not messaging technology, but embarking on the process of building messages. One of the elements I covered was the importance of really knowing and understanding your audience. As a humorous reference I included two side-by-side photos of Oakland A's fans and Oakland Raiders fans. The Oakland A's fans looked like happy-go-lucky drunk types. The Oakland Raiders fans looked like angry extras from a low budget horror flick. I then asked my presentation attendees what these two groups had in common. Here's what I heard. --They're human (at least I THINK they're human). --They're from Oakland. --They're sports fans. After that, it was anyone's guess. A few days earlier we were putting the finishing touches on a sales presentation for one of our product lines. We had included an upfront "lead in" addressing how the economy is improving, yet that doesn't mean sales executives will have any more resources to add to their teams, invest in technology, etc. This "lead in" included miscellaneous news article headlines and statistics validating the slowly improving economy. When we subjected this presentation to internal review two days ago, this upfront section in particular was scrutinized. "Is the economy really getting better? I (exclamation point) don't think it's really getting better. Haven't you seen the headlines coming out of Greece and Europe?" Then the question TO ME became, "Who will actually be in the audience that sees and hears this presentation? Will s/he be someone like me? Or will s/he be someone like the critic who didn't like our lead-in?" We took the safe route and removed that lead in. After all, why start a "pitch" with a component that is arguably subjective? What if many of our audience members are individuals at organizations still facing a strong headwind? For reasons I won't go into here, it was the right decision to make. The moral of the story: Make sure you really know your audience. Harness the wisdom of the information your organization's CRM systems collect to get that fully informed "customer view." Conduct formal research. Conduct INFORMAL research. Ask lots of questions. Study industries and scenarios that have nothing to do with yours to see "how they do it." Stop strangers in coffee shops and on the street...seriously. Last week I caught up with an old friend from high school who recently retired from a 25 year career with the USMC. He said, "I can learn something from every single person I come into contact with." What a great way of approaching the world. Then, think about and write down what YOU like and dislike as a customer. But also remember that when it comes to your company's products, you are most likely NOT the customer, so don't go overboard in superimposing your own world view. Approaching the study of customers this way adds rhyme, reason and CONTEXT to lengthy blog posts like this one. Know your audience.

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• Podcast Show Notes: Collaborate 10 Wrap-Up - Part 1

  - by Bob Rhubart

  OK, I know last week I promised you a program featuring Oracle ACE Directors Mike van Alst (IT-Eye) and Jordan Braunstein (TUSC) and The Definitive Guide to SOA: Oracle Service Bus author Jeff Davies. But things happen. In this case, what happened was Collaborate 10 in Las Vegas. Prior to the event I asked Oracle ACE Director and OAUG board member Floyd Teter to see if he could round up a couple of people at the event for an impromtu interview over Skype (I was here in Cleveland) to get their impressions of the event. Listen to Part 1 Floyd, armed with his brand new iPad, went above and beyond the call of duty. At the appointed hour, which turned out to be about hour after the close of Collaborate 10,  Floyd had gathered nine other people to join him in a meeting room somewhere in the Mandalay Bay Convention Center. Here’s the entire roster: Floyd Teter - Project Manager at Jet Propulsion Lab, OAUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Mark Rittman - EMEA Technical Director and Co-Founder, Rittman Mead,  ODTUG Board Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Chet Justice - OBI Consultant at BI Wizards Blog | Twitter | LinkedIn | Oracle Mix | Oracle ACE Profile Elke Phelps - Oracle Applications DBA at Humana, OAUG SIG Chair Blog | LinkedIn | Oracle Mix | Book | Oracle ACE Profile Paul Jackson - Oracle Applications DBA at Humana Blog | LinkedIn | Oracle Mix | Book Srini Chavali - Enterprise Database & Tools Leader at Cummins, Inc Blog | LinkedIn | Oracle Mix Dave Ferguson – President, Oracle Applications Users Group LinkedIn | OAUG Profile John King - Owner, King Training Resources Website | LinkedIn | Oracle Mix Gavyn Whyte - Project Portfolio Manager at iFactory Consulting Blog | Twitter | LinkedIn | Oracle Mix John Nicholson - Channels & Alliances at Greenlight Technologies Website | LinkedIn Big thanks to Floyd for assembling the panelists and handling the on-scene MC/hosting duties.  Listen to Part 1 On a technical note, this discussion was conducted over Skype, using Floyd’s iPad, placed in the middle of the table.  During the call the audio was fantastic – the iPad did a remarkable job. Sadly, the Technology Gods were not smiling on me that day. The audio set-up that I tested successfully before the call failed to deliver when we first connected – I could hear the folks in Vegas, but they couldn’t hear me. A frantic, last-minute adjustment appeared to have fixed that problem, and the audio in my headphones from both sides of the conversation was loud and clear.  It wasn’t until I listened to the playback that I realized that something was wrong. So the audio for Vegas side of the discussion has about the same fidelity as a cell phone. It’s listenable, but disappointing when compared to what it sounded like during the discussion. Still, this was a one shot deal, and the roster of panelists and the resulting conversation was too good and too much fun to scrap just because of an unfortunate technical glitch.   Part 2 of this Collaborate 10 Wrap-Up will run next week. After that, it’s back on track with the previously scheduled program. So stay tuned: RSS del.icio.us Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas Technorati Tags: oracle,otn,collborate 10,c10,oracle ace program,archbeat,arch2arch,oaug,odtug,las vegas

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• Cloud Apps News @#OOW12

  - by Natalia Rachelson

  All eyes were on Oracle this past week and the news cycle was in full swing. What better time to make some key announcements that were guaranteed to create buzz ... and so we did. The name of the game was Cloud! Here are the key Cloud announcements for Apps, which included Fusion Tap that enables mobility across all Cloud Apps, HCM customer momentum in the Cloud, and our very first ERP Cloud Services customer. Oracle Unveils Oracle Fusion Tap for the iPadOracle Fusion Tap - Productivity Amplified Anywhere, Anytime "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce - not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"  "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." The entire release is available here http://www.oracle.com/us/corporate/press/1855392 Customers Live on Oracle Fusion Human Capital ManagementOracle HCM Cloud Service Helps Power HR's Contribution to the Business "More than 25 of the 100-plus customers who have selected Oracle Fusion Human Capital Management (HCM) are already live. Ardent Leisure, Peach Aviation, Toshiba Medical Systems and Zillow have deployed Oracle HCM Cloud Service and are using it to transform their HR operations. They join companies such as Principal Financial Group and Elizabeth Arden, who are already using Oracle HCM Cloud Service to help manage international growth and deliver pervasive, role-based, configurable solutions to their employees. With these recent go-lives, Oracle takes a leading position in successfully bringing live HCM customers in the cloud."  "As a technology company, Zillow looked to a partner who could scale with us. Zillow has gone live on Oracle HCM Cloud Service, which will give us the ability automate and streamline HR operations for our employees in the near future," said Sarah Bilton, Senior Director HR, Zillow. Read the entire release here http://www.oracle.com/us/corporate/press/1859573 Lending Club Selects Oracle ERP Cloud Service to Help Increase Insight and EfficienciesOracle ERP Cloud Service Provides an Open Architecture, Best-of-Breed Decision-Making, and Scalability in the Cloud "Lending Club, the leading platform for investing in and obtaining personal loans, has selected Oracle ERP Cloud Service to help improve decision-making and workflow, implement robust reporting, and take advantage of the inherent scalability and cost savings provided by the cloud. With more than 76,000 borrowers and 90,000 investors Lending Club utilizes technology and innovation to reduce the cost of traditional banking and offer borrowers better rates and investors better returns.  After an extensive search, Lending Club selected Oracle ERP Cloud Service due to the breadth and depth of capabilities and ongoing innovation of Oracle ERP Cloud Service, as well as Oracle's open architecture, industry leadership and commitment to partners." "Lending Club is an innovative, data-intensive, high-growth company and we needed a solution and partner that could match us," said Carrie Dolan, CFO, Lending Club. "We conducted a thorough review of our options, and Oracle ERP Cloud Service was the clear winner in terms of capabilities and business value as well as commitment to us as a customer." Read the entire release here http://www.oracle.com/us/corporate/press/1859020

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• Is This Your Idea of Disaster Recovery?

  - by rickramsey

  Don't just make do with less. Protect what you've got. By, for instance, deploying Oracle Solaris 10 inside a zone cluster. "Wait," you say, "what is a zone cluster?" It is a zone deployed across different physical servers. "Who would do that!" you ask in a mild panic. Why, an upstanding sysadmin citizen interested in protecting his or her employer's investment with appropriate high availability and disaster recovery. If one server gets wiped out by Hurricane Sandy along with pretty much the entire East Coast of the USA, your zone continues to run on the other server(s). Provided you set them up in Edinburgh. This white paper (pdf) explains what a zone cluster is and how to use it. If a white paper reminds you of having to read War and Peace in school, just use this Oracle RAC and Solaris Cluster Cheat Sheet, instead. "But wait!" you exclaim. "I didn't realize Solaris 10 offered zone clusters!" I didn't, either! And in an earlier version of this blog post I said that zone clusters were only available with Oracle Solaris 11. But Karoly Vegh pointed me to the documentation for Oracle Solaris Cluster 3.3, which explains how to manage zone clusters in Oracle Solaris 10. Bite my fist! So, the point I was trying to make is not just that you can run Oracle Solaris 10 zone clusters, but that you can run them in an Oracle Solaris 11 environment. Now let's return to our conversation and pick up where we left off ... "Oh no! Whatever shall I do?" Fear not. Remember how Oracle Solaris 11 lets you create a Solaris 10 branded zone inside a system running Oracle Solaris 11? Well, the Solaris Cluster engineers thought that was a bang-up idea, and decided to extend Oracle Solaris Cluster so that you could run your Solaris 10 applications inside the protective cocoon of an Oracle Solaris 11 zone cluster. Take advantage of the installation improvements and network virtualization capabilities of Oracle Solaris 11 while still running your application on Oracle Solaris 10. You Luddite, you. That capability is in the latest release of Oracle Solaris Cluster, version 4.1, which became available last Friday. "Last Friday! Is it too late to get a copy?" You can still get a free copy from our download center (see below). And, if you'd like to know what other goodies the 4.1 release of Oracle Solaris Cluster provides, see: What's New In Oracle Solaris Cluster 4.1 (pdf) Free download Oracle Solaris Cluster 4.1 (SPARC or x86) Tech Article: How to Upgrade to Oracle Solaris Cluster 4.0, by Tim Read. As always, you can get the latest information about Oracle Solaris Cluster, plus technical how-to articles, documentation, and more from Oracle Solaris Cluster Resource Page for Sysadmins and Developers. And don't forget about the online launch of Oracle Solaris 11.1 and Oracle Solaris Cluster 4.1, scheduled for Nov 7. "I feel so much better, now!" Think nothing of it. That's what we're here for. - Rick Website Newsletter Facebook Twitter

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• Free Advanced ADF eCourse, part II

  - by Frank Nimphius

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A second part of the advanced Oracle ADF online training is available for free. Lynn Munsinger and her team worked hard to deliver this second part of the training as close to the release of the first installment as possible. This two part advanced ADF training provides you with a wealth of advanced ADF know-how and insight for you to adopt in a self-paced manner. Part 1 (though I am sure you have this bookmarked): http://tinyurl.com/advadf-part1 Part 2 (the new material): http://tinyurl.com/advadf-part2 Quoting Lynn: "This second installment provides you with all you need to know about regions, including best practices for implementing contextual events and other region communication patterns. It also covers the nitty-gritty details of building great looking user interfaces, such as how to work with (not against!) the ADF Faces layout components, how to build page templates and declarative components, and how to skin the application to your organization’s needs. It wraps up with an in-depth look at layout components, and a second helping of additional region considerations if you just can’t get enough. Like the first installment, the content for this course comes from Product Management. This 2nd eCourse compilation is a bit of a “Swan Song” for Patrice Daux, a long-time JDeveloper and ADF curriculum developer, who is retiring the end of this month. Thanks for your efforts, Patrice, and bon voyage!" Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Indeed: Great job Patrice! (and all others involved)

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• Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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• Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

  - by user66267

  Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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