Now Available:Oracle Utilities Customer Self Service Version 2.1
- by Roxana Babiciu
The Oracle Utilities Global Business Unit is pleased to announce the general availability of Oracle Utilities Customer Self Service 2.1. It is ready for customers and partners to download and install via the Oracle Software Delivery Cloud. Key Features & Benefits: Oracle Utilities Customer Self Service 2.1 includes several new capabilities and enhancements including significantly improved Commercial Account Management and Advanced Notification Management using a new Oracle Utilities Notification Center module (licensed separately). These include the following:
Advanced Notification Management
Online Issues and Forms Management • Budget Management and Billing for Billed Budgets
Prepaid User Dashboard
Enhanced Usage Details Web Presentment
Start/Stop/Transfer Service Automation
Payment Arrangement Automation
Account Sets Management for Large Commercial Customers
Multiple Account Usage Data Aggregation, Comparison, and Data Download
Multiple Account Financial History
Mobile Outage Maps
More information can be found on OPN