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• Silverlight Cream for June 10, 2010 -- #879

  - by Dave Campbell

  In this Issue: Emiel Jongerius, Nokola, Christian Schormann, Tim Heuer, David Poll, Mike Snow(-2-), John Papa, and Charles Petzold. Shoutout: Viktor Larsson has a frank look at WP7 based on information from MIX10 and what was said this week in his post: Licking Windows Phone 7... yeah licking, not liking :) .. my guess is even that didn't allow him to keep it! If you haven't already noticed, the CodeProject reader's choice awards are out this week and Telerik won for their RadColorPicker and RadCalendar for Silverlight Telerik also needs congratulations for winning Telerik wins “Best of TechEd” award in the “Components and Middleware” category... check out that trophy... Steven Forte has a picture up of the Telerikers after getting the award. Koen Zwikstra has a new release of Silverlight Spy up that supports the latest release: Silverlight Spy 3.0.0.12 From SilverlightCream.com: Localization of XAML files in Silverlight Emiel Jongerius is back with another post, this time discussing Localizing XAM files... external links and source included. Coolest Silverlight Sound Library for Games I've Seen Yet Nokola talks up a Sound Library for Silverlight 4 Games ... and has links to a great demo, plus the source. SketchFlow: Firing Actions when a Storyboard is Complete Christian Schormann responded to some Twitter questions and demonstrates using the StoryboardCompleted trigger with a Navigate action. Hosting cross-domain Silverlight applications (XAP) Tim Heuer responds to a question from a reader and demonstrates how to host a XAP from a domain other than the one you're working on. Taking Microsoft Silverlight 4 Applications Beyond the Browser (TechEd WEB313) David Poll has all his material up from his TechEd presentation earlier this week on Silverlight OOB... and he covered some pretty extensive material ... check it out! Silverlight Tip of the Day #29 – Configuring Service Reference to Back to LocalHost Mike Snow has a couple new tips up... this first one is quick, but very useful... how to switch your service reference back to localhost without pulling out your hair. Silverlight Tip of the Day #30 – Sending Email from Silverlight In Mike Snow's latest tip, he shows how to send email from your Silverlight app... using a WCF service... and a step-by-step set of instructions. Creating Rich Interactions Using Blend 4: Transition Effects, Fluid Layout and Layout States (Silverlight TV #32) John Papa has Silverlight TV #32 up, and he's talking with Kenny Young of the Expression Blend team while Kenny uses some built-om effects and also creates some impressive examples from scratch -- code included. Simulating Touch Inertia on Windows Phone 7 Charles Petzold has a post up on simulating inertia on WP7... demos in WPF and then moves into WP7... math, source, and external links. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Gparted Partition Mount Points Alternate Between 2 Physical Disk Drives

  - by California Ken

  I'm running Ubuntu Server 14.04 on a system with 2 physical disk drives. I am frequently seeing mount errors on startup. When I check the drive partitions using GPARTED, I see that my two "non-system created" data partitions have the wrong disk assignments (i.e. sda1 vs sdb1) or visa-versa. If I hand edit /etc/fstab to match GPARTED, the system will boot error free one time. On the second restart I will get the "serious mount problem" error for the 2 data partitions and when I check GPARTED, the disk assignments have changed again (again, GPARTED and fstab don't match). A listing of my /etc/fstab is: /etc/fstab: static file system information. # Use 'blkid' to print the universally unique identifier for a device; this may be used with UUID= as a more robust way to name devices that works even if disks are added and removed. See fstab(5). # / was on /dev/sdb2 during installation UUID=766a06a4-e5af-484a-adf0-fa1e88da7212 / ext4 errors=remount-ro,user_xattr,acl,barrier=1 0 1 swap was on /dev/sda6 during installation UUID=8c42f835-ead3-43fb-88d8-196f5dfc3aa7 none swap sw 0 0 swap was on /dev/sdb3 during installation UUID=2214deec-ba98-47da-aea7-4e46998f3e57 none swap sw 0 0 /dev/fd0 /media/floppy0 auto rw,user,noauto,exec,utf8 0 0 /dev/sda1 /media/ken/Linux-Data ext3 defaults 0 2 /dev/sda5 /media/ken/Data2 ext4 defaults 0 2 The device designations in the last 2 lines are the ones in question. The fstab entries to NOT change between system restarts but the mount points in the GPARTED display do. Does anyone have a fix for this? Thanks Mr. Young and Mr Gedak, Following is my fstab file and two blkid outputs. The fstab output is correct. The first blkid output was after a reboot and is WRONG! The sda and sdb device partition data is reversed. The 2nd blkid output was after a second reboot (fstab not changed). It shows the sda and adb partition data CORRECTLY. I didn't see any duplicate UUIDs. Does anyone have any idea why the GPARTED and blkid outputs alternate on consecutive reboots? The alternating partition data is real since when the partition assignments are reversed, the boot sequence halts with disk mounting errers (I have to press "s" to skip the mounts). Thanks again. Ken I copied the contents of a text file showing my fstab and 2 blkid outputs. The text file contents show up in the text entry box but does not appear in the main body of the question. Is there a way I can attach the text file or edit this question so that the text is displayed for question viewers?

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• Social Targeting: Who Do You Think You’re Talking To?

  - by Mike Stiles

  Are you the kind of person that tries to sell Clay Aiken CD’s outside Warped Tour concert venues? Then you don’t think a lot about targeting your messages to the right audience. For your communication to pack the biggest punch it can, you need to know where to throw it. And a recent study on social demographics might help you see social targeting in a whole new light. Pingdom’s annual survey of social network demographics shows us first of all that there is no gender difference between Facebook and Twitter. Both are 40% male, 60% female. If you’re looking for locales that lean heavily male, that would be Slashdot, Hacker News and Stack Overflow. The women are dominating Pinterest, Goodreads and Blogger. So what about age? 55% of tweeters are 35 and up, compared with 63% at Pinterest, 65% at Facebook and 70% at LinkedIn. As you can tell, LinkedIn supports the oldest user base, with the average member being 44. The average age at Facebook is 51, and it’s 37 at Twitter. If you want to aim younger, have you met Orkut yet? 83% of its users are under 35. The next sites in order as great candidates for the young market are deviantART, Hacker News, Hi5, Github, and Reddit. I know, other than Reddit, many of you might be saying “who?” But the list could offer an opportunity to look at the vast social world beyond Facebook, Twitter and Google+ (which Pingdom did not include in the survey at all due to a lack of accessible data). As for the average age of social users overall: 26% are 25-34 25% are 35-44 19% are 45-54 16% are 18-24  6% are 55-64  5% are 0-17  and 2% are 65 Now you know where you stand on the “cutting edge” scale for a person your age. You’re welcome. Certainly such demographics are a moving target and need to be watched and reassessed on a regular basis to make sure you’re moving in step with the people you want to talk to. For instance, since Pingdom’s survey last year, the age of the average Facebook user has gone up 2 years, while the age of the average Twitter user has gone down 2 years. With the targeting and analytics tools available on today’s social management platforms, there’s little need to market in the dark. Otherwise, good luck with those Clay CD’s.

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• Mark Zuckerberg tops the list of 50 Highest Rated CEOs. 3 Indian CEOs feature in the list.

  - by Gopinath

  Mark Zuckerberg, the CEO of Facebook is rated as the best CEO according to a report released by the popular employee reviews website Glassdoor.com. 50,000 employees reviews submitted to Glassdoor in the past 1 year are considered for preparing the rating list and Zukerberg topped the list with 99 percent approval to the question “Do you approve of the way your CEO is leading the company?”. Wow! That’s an amazing support to Zukergerg from his employees though stock market and share holders are not with him. Coincidently Facebook is also rated as the best company to work by Glassdoor in a recent survey. Here is the list of top 10 CEOs Mark Zuckerberg, Facebook; 99.3% Approval Bill McDermott & Jim Hagemann Snabe, SAP; 99% Approval Dominic Barton, McKinsey & Company; 97% Approval Jim Turley, Ernst & Young; 96% Approval John E. Schlifske, Northwestern Mutual; 96% Approval Frank D’Souza, Cognizant Technology Solutions; 96% Approval Joe Tucci, EMC; 96% Approval Paul E. Jacobs, QUALCOMM; 95% Approval Richard K. Davis, U.S. Bank; 95% Approval Pierre Nanterme, Accenture; 95% Approval 3 Indian CEOs in the top 50 list – TCS, Wipro & MindTree The list featured three Indian CEOs and all the three are leading Software IT Services organizations in India and creating thousands of IT jobs.  Natarajan Chandrasekaran – the CEO of TCS is at 25th position, Krishnakumar Natarajan – the CEO of MindTree is at 28th position and  Wipro’s T.K.Kurien is at 44th position. Glad to see Indian CEO joining the global ranks. Tech Heavy Weights Google, Apple, Amazon & Microsoft aren’t in top 10 Another thing to note from this report is that the CEO’s of technology heavy weights Google, Apple, Amazon and Microsoft are not in the top10 list- looks like their employees are not really happy with their bosses. At least not as happy as their peers at Facebook. Google CEO’s Larry Page is at 11th position, Jeff Bezos of Amazon at 16th position and Tim Cook of Apple is at 18th position. Well the Microsoft CEO is not even in the list of top 50!! You can read the complete list of ratings at Glassdoor.com’s blog. Photo Credit: Andrew Feinberg

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• The Diabolical Developer: What You Need to Do to Become Awesome

  - by Tori Wieldt

  Wearing sunglasses and quite possibly hungover, Martijn Verburg's evil persona provided key tips on how to be a Diabolical Developer. His presentation at TheServerSide Java Symposium was heavy on the sarcasm and provided lots of laughter. Martijn insisted that developers take their power back and get rid of all the "modern fluff" that distract developers.He provided several key tips to become a Diabolical Developer:*Learn only from yourself. Don't read blogs or books, and don't attend conferences. If you must go on forums, only do it display your superiority, answer as obscurely as possible.*Work aloneBest coding happens when you alone in your room, lock yourself in for days. Make sure you have a gaming machine in with you.*Keep information to yourselfKnowledge is power. Think job security. Never provide documentation. *Make sure only you can read your code.Don't put comments in your code. Name your variables A,B,C....A1,B1, etc.If someone insists you format your in a standard way, change a small section and revert it back as soon as they walk away from your screen. *Stick to what you knowStay on Java 1.3. Don't bother learning abstractions. Write your application in a single file. Stuff as much code into one class as possible, a 30,000-line class is fine. Makes it easier for you to read and maintain.*Use Real ToolsNo "fancy-pancy" IDEs. Real developers only use vi.*Ignore FadsThe cloud is massively overhyped. Mobile is a big fad for young kids.The big, clunky desktop computer (with a real keyboard) will return.Learn new stuff only to pad your resume. Ajax is great for that. *Skip TestingTest-driven development is a complete waste of time. They sent men to the moon without unit tests.Just write your code properly in the first place and you don't need tests.*Compiled = Ship ItUser acceptance testing is an absolute waste of time. *Use a Single ThreadDon't use multithreading. All you need to do is throw more hardware at the problem.*Don't waste time on SEO.If you've written the contract correctly, you are paid for writing code, not attracting users.You don't want a lot of users, they only report problems. *Avoid meetingsFake being sick to avoid meetings. If you are forced into a meeting, play corporate bingo.Once you stand up and shout "bingo" you will kicked out of the meeting. Job done.Follow these tips and you'll be well on your way to being a Diabolical Developer!

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• Why a graduate program in South Africa?

  - by anca.rosu

  South Africa, like many other countries, is desperate for skills. Good, solid, technical skills – together with a get-up-and-go attitude – and the desire to work for a world-class organization that is leading the way! In addition, we have made a commitment in South Africa that we need to transform our organization and develop and empower Black individuals who historically have not had the opportunity to participate in the global economy. It is through this investment in our country's people that we contribute to the development of a nation capable of competing on the global stage. This makes for an exciting recipe! We have: Plenty of young and talented individuals who are eager to get stuck in and learn. Formal, recognized qualifications that form the basis for further development. A huge big global organization – Oracle – that is committed to developing these graduates and giving them an opportunity that is out of this world! Mix the above ‘ingredients’ together Tackle and remove potential “lumps & bumps” along the way as we learn and grow together Nurture and care for each other in a warm but tough environment What have we achieved? In most cases, the outcome is an awesome bunch of new talent that is well equipped to face the IT world. Where we have the opportunity and suitable headcount available to employ these graduates at Oracle we snap them up – alternatively our business partners and customers are always eager to recruit Oracle graduates into their organizations! These individuals go through real-life work place experience whilst at Oracle. In some cases they get to travel internationally. The excitement and buzz gets into their system and their blood becomes truly RED! Oracle RED! This is valuable talent and expertise to have in our eco-system and it’s an exciting program to be a part of not only as a graduate but as an Oracle employee too!   If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com. Technorati Tags: South Africa,technical skills,graduate program,opportunity,global organization,new talent

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• Enterprise 2.0 Conference recap

  - by kellsey.ruppel

  We had a great week in Boston attending the Enterprise 2.0 Conference. We learned a lot from industry thought leaders and had a chance to speak with a lot of different folks about social and collaboration technologies and trends.  Of all the conferences we attend, this one definitely has a different “feel”. It seems like the attendees are younger, they dress hipper, and there is much more livelihood all around. A few of the sessions addressed this, as the "millenials" or Generation Y, have been using Web 2.0 tools, such as Facebook and Twitter for many years now, and as they are entering the workforce they are expecting similar tools to be a part of how they accomplish their job tasks. It's important to note that it's not just Millenials that are expecting these technologies, as workers young and old alike benefit from social and collaboration tools. I’ve highlighted some of the takeaways I had, as well as a reaction from John Brunswick, who helped us in staffing the booth. Giving your employees choices is empowering, but if there is no course of action or plan, it’s useless. There is no such thing as collaboration without a goal. In a few years, social will become a feature in the “platform”, a component of collaboration. Social will become part of the norm – just like email is expected when you start a job at a company, Social will be too. 1 in 3 of your employees are using tools your company doesn't sanction (how scary is this?!) 25,000 pieces of content are created every second. Context is king. Social tools help us navigate and manage the complexities we face with information overload. We need to design products for the way people work. Consumerization of the enterprise - bringing social tools like Facebook to the organization. From John Brunswick: "The conference had solid attendance, standing as a testament to organizations making a concerted effort to understand what social tools exist to support their businesses.  Many vendors were narrowly focused and people we pleasantly surprised at the breadth of capability provided by Oracle WebCenter.  People seemed to feel that it just made sense that social technology provides the most benefit when presented in the context of key business data." Did you attend the conference? What were some of your key takeaways?

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• viable part-time career in IT/programming?

  - by Rider

  Hi, I'd like to ask for some career advice from you people. Is there a viable job/career that can be done in programming/IT for the long term? Right now, I am thinking about website (PHP?) developer path. My background: I have a degree in computer science and have been a programmer/system analyst for almost 10 years. Lately I took a big break from programming and studied for a B.arch. degree (yes architecture), only to discover that architecture offers zero (0) jobs where I'm from, for 3 years already (and no, I am not going to move and the grass in not greener in other places). I have never been particularly interested in programming, in fact I was bored by it. But I was always quite good at both programming and system analysis, and very valued by practically all my employers. On the other hand, I have never been valued or offered a good job in any other field (although I can do many things, like design, architecture, translations, documentation, teaching, etc etc.) I guess the human component has been always more important for me in programming jobs - I value all the good people I worked with, but not projects. However, I have about zero skills or desire to be a project manager. I also have close to zero skills for selling myself. I like it best when I can do "my thing", have my niche, have an ownership of some project. Right now my career perspective is to do part time programming and to part time teach yoga. I have already started the yoga teaching part. Do you think that part time programming is viable? And what niche works best for that? I have considered web development, QA, or software development in a company like I did before. However, my fear is that when you do programming part-time, you get the most boring coding work, only to see your colleagues move to more interesting projects and up their respective career ladders. I also fear that part-timers are not especially needed either. And, since I don't share much enthusiasm at programming, I'd rather not be around young programmers boiling with geeky enthusiasm about coding, but rather QA mindset with people from different backgrounds and life paths might work better for me. Thanks for any advice, --Rider

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• Java Spotlight Episode 104: Devoxx 4 Kids

  - by Roger Brinkley

  Stephan Jannsen talks about the new Devoxx 4 Kids that he launched this last weekend in Belgium. Right-click or Control-click to download this MP3 file. You can also subscribe to the Java Spotlight Podcast Feed to get the latest podcast automatically. If you use iTunes you can open iTunes and subscribe with this link:  Java Spotlight Podcast in iTunes. Show Notes News WebSocket JSR Early Draft (JSR 356) JAX-RS 2 Public Draft (JSR 339) JMS2, JAX-RS 2, WebSocket, JSON integrated in GlassFish 4 Promoted Builds Java EE 7 Revised Scope - Q2 2013 JavaOne Content Available for Free Please try Oracle's Java Uninstall Applet OpenJDK Community and Project Scorecard Experimental new utility to detect issues in javadoc comments PermGen Elimination project is promoting JDK bug migration milestone: JIRA now the system of record Project Jigsaw: On the next train New OpenJDK Projects: ThreeTen & Project Sumatra Events Oct 15-17, JAX London, London, United Kingdom Oct 20, Devoxx 4 Kids Français, Brussels, Belgium Oct 22-23, Freescale Technology Forum - Japan, Tokyo, Japan Oct 23-25, EclipseCon Europe, Ludwigsburg, Germany Oct 30-Nov 1, Arm TechCon, Santa Clara, United States of America Oct 31, JFall, Hart van Holland, Netherlands Nov 2-3, JMaghreb, Rabat, Morocco Nov 5-9, Øredev Developer Conference, Malmö, Sweden Nov 13-17, Devoxx, Antwerp, Belgium Nov 20-22, DOAG 2012, Nuremberg, Germany Dec 3-5, jDays, Göteborg, Sweden Dec 4-6, JavaOne Latin America, Sao Paolo, Brazil Feature InterviewStephan Janssen is a serial entrepreneur that has founded several successful organizations such as the Belgian Java User Group (BeJUG) in 1996, JCS Int. in 1998, JavaPolis in 2002 and now Parleys.com in 2006. He has been using Java since its early releases in 1995 with experience of developing and implementing real world Java solutions in the finance and manufacturing industries. Today Stephan is the CTO of the Java Competence Center at RealDolmen. He was selected by BEA Systems as the first European (independent) BEA Technical Director. He has also been recognized by the Server Side as one of the 54 Who is Who in Enterprise Java 2004. Sun has recognized in 2005 his efforts for the Java Community and has engaged him in the Java Champion project. He has spoken at numerous Java and JUG conferences around the world.Devoxx 4 KidsNew to Java Programming Center -- Young Developers What’s Cool "Here is the draft proposal to add a public Base64 utility class for JDK8." Default methods for jdk8: request for code review Raspberry Pi Model B now ships with 512MB of RAM JDuchess roadshow on the Island of Java. Nety and Mila from Meruvian.First week roadshowSecond week roadshowThird week part 1

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• Started wrong with a project. Should I start over?

  - by solidsnake

  I'm a beginner web developer (one year of experience). A couple of weeks after graduating, I got offered a job to build a web application for a company whose owner is not much of a tech guy. He recruited me to avoid theft of his idea, the high cost of development charged by a service company, and to have someone young he can trust onboard to maintain the project for the long run (I came to these conclusions by myself long after being hired). Cocky as I was back then, with a diploma in computer science, I accepted the offer thinking I can build anything. I was calling the shots. After some research I settled on PHP, and started with plain PHP, no objects, just ugly procedural code. Two months later, everything was getting messy, and it was hard to make any progress. The web application is huge. So I decided to check out an MVC framework that would make my life easier. That's where I stumbled upon the cool kid in the PHP community: Laravel. I loved it, it was easy to learn, and I started coding right away. My code looked cleaner, more organized. It looked very good. But again the web application was huge. The company was pressuring me to deliver the first version, which they wanted to deploy, obviously, and start seeking customers. Because Laravel was fun to work with, it made me remember why I chose this industry in the first place - something I forgot while stuck in the shitty education system. So I started working on small projects at night, reading about methodologies and best practice. I revisited OOP, moved on to object-oriented design and analysis, and read Uncle Bob's book Clean Code. This helped me realize that I really knew nothing. I did not know how to build software THE RIGHT WAY. But at this point it was too late, and now I'm almost done. My code is not clean at all, just spaghetti code, a real pain to fix a bug, all the logic is in the controllers, and there is little object oriented design. I'm having this persistent thought that I have to rewrite the whole project. However, I can't do it... They keep asking when is it going to be all done. I can not imagine this code deployed on a server. Plus I still know nothing about code efficiency and the web application's performance. On one hand, the company is waiting for the product and can not wait anymore. On the other hand I can't see myself going any further with the actual code. I could finish up, wrap it up and deploy, but god only knows what might happen when people start using it. What do you think I should do?

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• Why should I not do a masters degree

  - by aurel

  I have left university on July 2010 where I studied web design (as we all know you learn more by your self but that’s not the issue at the moment). Since then I have not managed to find a job (apart from a one month work experience), from the way things are going, and by taking into account the fact that all my university friends are in the same situation, I don’t think that I am going to find a job soon (within the industry) Now as we all do, even though I don’t have a job, I am still working on personal projects and try to keep up to date (I don’t need a job or uni to do this) – but I am thinking, because there is not work available, would it be worth going back to uni for a master degree? I know I don’t need it and I know that is unlikely that I will learn anything important, as I believe in self learning, and in most cases it is a lot more effective (but I have to say I don’t mind going back to school) The only reason I am thinking of doing the master is, (and this is where I need your help): If it takes me a year to get a job, then on the interview, would the employer think “what the hell did this guy do since he left university” – now if I go to university that would solve this problem. Or I’m I making up a problem that does not exist Plus, I know that employers need examples of sites that I have been working on, at the moment I only have 3 (as when working on personal projects, where their is not time limit I tend drag things in order to get them perfect, and they never get perfect) – so by going back to uni, then this problem maybe solved I said all this as I have read a lot about the fact that you don’t need to have a masters degree to work on web design market (and I totally agree) but considering my concern, the question is should I do a masters course to avoid just spending hours in my room working and learning in my own (but that it would be hard to convince employers that I was really learning in my room) Maybe because I’m still young age 22 not that old anyway :), but I don’t have the “dream” of being rich, so if I were to tell the truth I don’t really care of the fact that I don’t have a job (at the moment), because regardless, I am working on what I love every day, but I know that in the future when I will need the job I may find it harder to get one, if I neglect doing so now Every time I ask a question that I’m not sure about, I keep going on and on, but I really hope you get what I am trying to get across. By the way the course that I am looking at for a masters says that it would teach me how to do these: e-commerce e-government e-science e-learning I don’t know any of them, a part from e-commerce Thanks

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• Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

  - by Richard Lefebvre

  At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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• My co-worker has not been doing such a good job for the past decade. What do I do? [closed]

  - by stijn

  Possible Duplicate: How do I approach a coworker about his or her code quality? I started working with him almost a decade ago and back then I had never really programmed before, being a young hardware engineer. Right now however I have made quite some progress in all areas being part of software design and i am much, much more skilled than my co-worker who is 15 years older and has been programming more than twice as long. He is super nice and definitely smart enough, but lately his lack of skill and performance are starting to drag me down because we're more and more working on the same codebase. And soon we are going to do a quite ambitious start from scratch creating a whole new hard/software system. I feel it is time to address all issues now, but i do not know how to start. Here are some of the things that I would like to see him improve on: no consistent usage of style, spaces nor tabs (eg if(something ) a =b ) adds newlines around pieces of code to make it easier to read, then commits those with messages like 'no changes made' overall commit messages are useless and so are most of the comments, if there are any (eg 'remove solves for bug Rik' if Rik reported a bug). There is no function/class documentation. lots of spelling errors, in both English and native language, which sometimes are mixed 6/7/8 level deep deep nesting is no exception, a lot of functions start with one level already like if(ptr!=Null){ even when ptr is the result of allocation via new in the constructor numerous source files have over 10k lines of those lines, a major part is simply a result of copy-pasting functionality instead of using a function. This includes copying comments so we end up with 50 occurrences of var=NULL; //TODO TEST this!!!!!!! another part is hundreds of lines of dead code knows what versioning does, yet comments out old code and places new code underneath it when making changes coding skills are below par, especially for the type of rather high precision applications we do. Yet somehow, after a lot of trying and testing, stuff starts to work. But then breaks again some time later because every change casues a waterfall effect. violates every single item in the C++ FAQ lite, practices every bad practice I can think of still doesn't know how to properly use the debugger, but spends hours inspecting messy logfiles in notepad on a tiny laptop screen. Does not make any adjustments to the settings of the software he uses. Never uses keyboard shortcuts. does not seem to progress or learn new things at all. Work rather slow, mostly due to the lack of planning and incorrect usage of tools. How does one deal with this? For starters, how do I make him aware of all these problems? Should I tell the staff about it? And the next step, how to get him to learn new things and adopt another way of working?

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• Why can't the IT industry deliver large, faultless projects quickly as in other industries?

  - by MainMa

  After watching National Geographic's MegaStructures series, I was surprised how fast large projects are completed. Once the preliminary work (design, specifications, etc.) is done on paper, the realization itself of huge projects take just a few years or sometimes a few months. For example, Airbus A380 "formally launched on Dec. 19, 2000", and "in the Early March, 2005", the aircraft was already tested. The same goes for huge oil tankers, skyscrapers, etc. Comparing this to the delays in software industry, I can't help wondering why most IT projects are so slow, or more precisely, why they cannot be as fast and faultless, at the same scale, given enough people? Projects such as the Airbus A380 present both: Major unforeseen risks: while this is not the first aircraft built, it still pushes the limits if the technology and things which worked well for smaller airliners may not work for the larger one due to physical constraints; in the same way, new technologies are used which were not used yet, because for example they were not available in 1969 when Boeing 747 was done. Risks related to human resources and management in general: people quitting in the middle of the project, inability to reach a person because she's on vacation, ordinary human errors, etc. With those risks, people still achieve projects like those large airliners in a very short period of time, and despite the delivery delays, those projects are still hugely successful and of a high quality. When it comes to software development, the projects are hardly as large and complicated as an airliner (both technically and in terms of management), and have slightly less unforeseen risks from the real world. Still, most IT projects are slow and late, and adding more developers to the project is not a solution (going from a team of ten developer to two thousand will sometimes allow to deliver the project faster, sometimes not, and sometimes will only harm the project and increase the risk of not finishing it at all). Those which are still delivered may often contain a lot of bugs, requiring consecutive service packs and regular updates (imagine "installing updates" on every Airbus A380 twice per week to patch the bugs in the original product and prevent the aircraft from crashing). How can such differences be explained? Is it due exclusively to the fact that software development industry is too young to be able to manage thousands of people on a single project in order to deliver large scale, nearly faultless products very fast?

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• Help writing server script to ban IP's from a list

  - by Chev_603

  I have a VPS that I use as an openvpn and web server. For some reason, my apache log files are filled with thousands of these hack attempts: "POST /xmlrpc.php HTTP/1.0" 404 395 These attack attempts fill up 90% of my logs. I think it's a WordPress vulnerability they're looking for. Obviously they are not successful (I don't even have Wordpress on my server), but it's annoying and probably resource consuming as well. I am trying to write a bash script that will do the following: Search the apache logs and grab the offending IP's (even if they try it once), Sort them into a list with each unique IP on a seperate line, And then block them using the IP table rules. I am a bash newb, and so far my script does everything except Step 3. I can manually block the IP's, but that's tedious and besides, this is Linux and it's perfectly capable of doing it for me. I also want the script to be customizable so that I (or anyone else who wants to use it) can change the variables to suit whatever situation I/they may deal with in the future. Here is the script so far: #!/bin/bash ##IP LIST GENERATOR ##Author Chev Young ##Script to search Apache logs and list IP's based on custom filters ## ##Define our variables: DIRECT=~/Script ##Location of script&where to put results/temp files LOGFILE=/var/log/apache2/access.log ## Logfile to search for offenders TEMPLIST=xml_temp ## Temporary file name IP_LIST=ipstoban ## Name of results file FILTER1=xmlrpc ## What are we looking for? (Requests we want to ban) cd $DIRECT if [ ! -f $TEMPLIST ];then touch $TEMPLIST ##Create temp file fi cat $LOGFILE | grep $FILTER1 >> $DIRECT/$TEMPLIST ## Only interested in the IP's, so: sed -e 's/\([0-9]\+\.[0-9]\+\.[0-9]\+\.[0-9]\+\).*$/\1/' -e t -e d $DIRECT/$TEMPLIST | sort | uniq > $DIRECT/$IP_LIST rm $TEMPLIST ## Clean temp file echo "Done. Results located at $DIRECT/$IP_LIST" So I need help with the next part of the script, which should ban the IP's (incoming and perhaps outgoing too) from the resulting $IP_LIST file. I don't care if it utilizes UFW or IPTables directly, as long as it bans the IP's. I'd probably run it as a cron task. What I'm having trouble with is understanding how to use line of the result file as a seperate variable to do something like: ufw deny $IP1 $IP2 $IP3, ect Any ideas? Thanks.

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• Group Policy drive maps fail with Error Code: 0x80070043

  - by Topherhead

  I'm running a Server 2008 R2 domain with all Windows 7 x64 bit client machines. All drives are mapped using Group Policy. Which were previously on a NAS We just built a new, huge, fast server. So I'm in the process of migrating all the network drives from the NAS to the new fileserver(fs). The old drive maps were mapped using group policy so I just went in and updated to the new server and selected the "Replace" option. But the drives just plain do not map. I do an RSOP on my machine and the error for the drive map is: Result: Failure (Error Code: 0x80070043) The other odd thing, though it may or may not have anything to do with it, is that the winning GPO shown is shown with its SID instead of its name. The SID is correct though. Accessing the shares through Explorer works fine, and mapping them manually works fine. Any ideas? Thanks Chris

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• HP network discovery service flooding network with SLP / SRVLOC requests

  - by Chipmunk

  I am having trouble with "HP Network discovery service" which I think is responsible for flooding my network with SLP/SRVLOC requests. This has happened on multiple occasions on different devices where some HP printer software installed. Have I misconfigured something in my network that causes this? Or is the HP service at fault? The destination address (224.0.1.60) and SLP confirm that it is a HP service that is doing this. Also the service url in the packets read: "service:x-hpnp-discover:" further confirms this. Why is this happening? I doubt HP would release faulty software like this? So this leaves me thinking that maybe some settings on the HP Procurves are not set up properly? Comments and suggestions welcome, thank you. Kind regards, Chris

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• Migrating users and mailboxes from postfix / Maildir to Postfix with Mysql backend

  - by Chrispy

  So I've got 60 or so users on a hand rolled postfix installation on openbsd and I'd like to move their mailboxes to our new mail server running iRedMail (postfix, vmail/mysql back end) Does anyone know of a good way to do this? Preferably a script I can run to keep syncing the users mailboxes as MX records get updated? I presume one way (though I don't have all their passwords!) would be to have a command line imap client that simulated the users copying their mail themselves but I'm sure there must be a shell / php script to migrate users? Anyone got any bright ideas? Chris.

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• MacBookPro RAM: CL7 or CL9

  - by chris_l

  Hi, I want to increase the RAM in my MacBookPro 15", 2.53 GHz, Mid-2009. I currently have 4GB, and I want 6GB (and upgrade to 8GB later - I think this should work with my model: http://forums.macrumors.com/showthread.php?t=573906) Now I see two offers: 1x4GB DDR3 1333 CL9 9-9 (149 EUR) 1x4GB DDR3 1066 CL7 7-7 (192 EUR). Both are from the same brand (Transcend), both are labeled "For MacBook/MacBookPro". Now I have no idea, which of these would work better with the 2GB RAM module from my currently installed memory (Running at 1067 MHz, according to System Profiler - but with what CL setting?) Would the 1333 CL9 RAM be set to CL7 when running at 1066 MHz? Thanks, Chris PS Should I expect problems when I later upgrade to 8GB with a different module (in case the same module won't be produced anymore)?

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• Correct way to treat iptables init failure?

  - by chris_l

  Hi, I'm initializing my iptables rules via /etc/network/if-pre-up.d/iptables, using iptables-restore. This works fine, but I'm a bit worried about what would happen, if that script failed for some reason (maybe the saved iptables file is corrupt or whatever). In case the script failed, I'd like to: Start up my network interfaces without any iptables rules Start up OpenSSH server But not any other services like web server, ... (and maybe stop running instances) Is there a good canonical way to do that? Going into a lower init stage? - I haven't done that in a long time, and I think a lot about init has changed in recent years (?) - which stage should I drop to, and would the OpenSSH server and my network interfaces still run? Thanks Chris (On Debian Lenny)

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• Migrating Shared Hosting and Email

  - by Chrisc

  Hey Guys, I know there has already been a question that has been posted here about migrating shared hosting accounts, but wanted to get a second opinion on my plan to move hosting providers. My business is moving our shared hosting account (hosting and email) to a new provider, and would like to have minimal downtime. Here is our current plan: Create a backup of our old site Upload our site to the new host Set up duplicate email accounts with our new host Change the name server records on our domain to point to our new host Leave our old site up long enough for DNS records to propagate completely. I'm hoping this should result in little downtime for both website and email. Because of the volume of high-importance emails our company receives on a daily basis downtime is very expensive and not tolerated. Thanks, Chris

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• Ubuntu 10.10 strange USB file Permissions

  - by Christian Hubinger

  Hi, I'm developing a cross-plattform application that is delivered an run dirctly form an USB stick. As FAT32 ist the only FS working well for this (rw on windos/linux/mac) we use it as the FS for the stick. My Problem is that from Ubuntu 10.4 - 10.10 something changed at mounting the stick is mounted with files: rw-rw-r directories: rwxrwxr-x and (that is really strange) the Win32 Version of the application app.exe: rwxrwxr-x I tried for quit a while to find out where this is configured but could not find it - simple udev rule with MODE="0777" simpyl gets ignored. Any kind of idea help is very, very welcome, as not being able to find a solution for this is a real show stopper. thanks in advance and kind regards, Chris

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• Manual Duplex printing for Mac (and/or Linux)

  - by chris_l

  My printers don't support automatic duplex printing. I'm looking for a solution for my Mac and Linux computers that I've seen with most Windows printer drivers: Check "Manual duplex" in the printer screen Printer starts printing one side A dialog appears, asking me to flip the pages Printer prints the other side. One thing I can do, is print odd pages, then reopen the dialog and print even pages, but this is very inconvenient, especially when I only want to print a certain page range of the document as the Mac dialog forgets my previous page range every time. It gets even more inconvenient, when printing 2-up double sided, or when changing additional settings for this one printout. Is there maybe some tool, that can do this? Or maybe a "virtual printer driver" that can sit somewhere between the dialog and the actual printer driver, which manages these steps? (The Windows tool http://en.wikipedia.org/wiki/FinePrint can do something like that, but I don't need all of its features - and I need it on Mac/Linux) Thanks, Chris

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• syslogd: Logfile format (not configuration format)

  - by chris_l

  Hi, I'd like to parse logfiles. Is the logfile format of syslogd the same for all systems? On my system (Debian Lenny), it's: Mar 7 04:22:40 my-host-name ... (I'm not much interested in the ... part) Can I rely on this? And is there maybe some more-or-less official description? The manpage of syslogd describes the config format, but not the logfile format. Ideally, the description would give the fields official names like (date, time, host, entry) or (datetime, hostname, message). Maybe additionally some regular expressions. I'd like to use the names and regexes in my script, to avoid an unnecessary deviation from the standard, and to make sure, that the script runs everywhere. Thanks Chris

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• Manual Duplex for Mac (and/or Linux)

  - by chris_l

  Hi, my printers don't support automatic duplex printing. I'm looking for a solution for my Mac (BTW, also for Linux) that I've seen with most Windows printer drivers: Check "Manual duplex" in the printer screen Printer starts printing one side A dialog appears, asking me to flip the pages Printer prints the other side. One thing I can do, is "print odd pages", then reopen the dialog and "print even pages", but this is very inconvenient, especially when I only want to print a certain page range of the document (the Mac dialog forgets my previous page range every time). It gets even more inconvenient, when printing 2-up double sided, or when changing additional settings for this one printout. So is there maybe some tool, that can do this? Or maybe a "virtual printer driver" that can sit somewhere between the dialog and the actual printer driver, which manages these steps? (The Windows tool http://en.wikipedia.org/wiki/FinePrint can do something like that, but I don't need all of its features - and I need it on Mac/Linux) Thanks, Chris

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