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• Parallel installation of Office 2003 and Outlook 2010

  - by Marcel Janus

  we have a customer who is not willing to move from Office 2003 to Office 2010 but he now wants to use Office 365. As you know is Office 365 not compatible with Outlook 2003. Now he asked me if it's possible to buy and install Outlook 2010 and keep the rest as it is. I only found some guides for parallel installation of Office 2007 and Office 2010. So my question is if this solution will work. Or are there any issues known?

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• external pop email relay

  - by Pixman

  I want to offer to my customer this possibility : get her pop3 emails from external pop3 server forward the news emails to the new external pop3 server I have find lot of tools for sync imap accounts, or sync pop to imap, but i just want get pop and send to another email adress ! I search a answer for linux ( if i can make a simple daemon for make it's it's good ). Thanks a lot for your help. edit for more detail : For simplify my question, in my use case, it's just want to connect as client via pop protocol ( like a mail app ). And i check news emails, and forward to other email adress. I search about an app or code for create this on linux. In this situation have no access to mailbox dirs, or server configuration ( in this case i have already the answer by create a qmail hook ) Maybe, it's not the good website ? my question must be post on the stackoverflow part ?

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• Ebook stamper for ePub and/or Kindle formats?

  - by Nick Martin

  I've published an ebook in Adobe Acrobat PDF format. I sell this ebook DRM free and take what I consider a friendlier/less obtrusive approach of using a service to "stamp" the customer's name and email address onto each page of the ebook as a way to discourage piracy. I would like to take this same approach for selling the ebook in ePub and/or Kindle formats. Unfortunately, I haven't been able to find any stamping services for ePub or Kindle. Is DRM my only anti-piracy option when using ePub and Kindle? For a reference point, ebookstamper.com stamps ebooks in PDF format. No, they don't do anything other than PDF.

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• Problem getting video from DVD

  - by mabwi

  I have a DVD that a customer needs me to pull ~5 minutes of video from, and convert it to FLV to play on their website. I downloaded AVS Video Converter and tried to use it to convert the VOB file to FLV, with the thought of editing after, and also tried MPEG. Both times it froze up. I then tried to just copy the file from the DVD to my hard drive, thinking that maybe the disc access was slowing things down too much. I got a "Cyclic redundancy" error from Windows while doing that, and it stopped copying. Is the file corrupted? Is there any better way to get it from the DVD player? I only need 5 minutes of 1.5 hours, so if I can avoid converting the entire thing then editing, that would be awesome Thanks for your help

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• Port Forwarding on Actiontec GT704-WG Router Issues

  - by adamweeks

  I am trying to setup a server at customer's location that has the Actiontec GT704-WG DSL router. The port forwarding it not working at all. Here's the details: Server: OpenSuse Linux box with a static IP address of 192.168.1.200 Application running accepting connections on port 8060 Firewall disabled Local connections (within the network) working properly Router: Updated to latest firmware available DHCP range set to 192.168.1.69-192.168.1.199 to not have any conflicts with the server Firewall set to "off" Rule set in the "Applications" setting to forward 8060 TCP and UDP to 192.168.1.200 machine (I've tried using the "TCP,UDP" option as well as both individual options) I've also tried just simply putting the server in the DMZ to see if I could connect to anything, but still nothing. Looking for any clues before I call and waste hours explaining the issue to tech support.

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• Client-based program to track response time for online webservice

  - by Søren Haagerup

  I am helping a customer with general IT support, and they have a problem with a hosted web-based system being slow. The provider of the system blames the client's computer, and the client calls me for help. I blame the provider, but it is hard to get them to do something about it without rock-solid evidence. And every time the provider comes around for a TeamViewer session, everything of course runs smoothly. Does there exist a client program or browser plugin that tracks statistics about response time for specific web services?

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• How can I enable my users to view EPS, PSD, and AI files without the Adobe Creative Suite?

  - by ObligatoryMoniker

  I have many user's who work on a sales floor and need to be able to open these files just to view them so that they can confirm that the artwork they are getting from a customer is correct before passing it on. I do not want to purchase Adobe Creative Suite licenses for these users so that they can simply view these documents. What is the cheapest and best alternative to the Adobe Creative suite that will realistically open all (or at least some) of the files they are likely to receive? Currently I have tried to use XnView with Ghostscript, Inkscape, and Adobe Acrobat Reader but even with all these combined we still can't open many of the files that we receive.

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• Web service not accessible from behind corporates firewalls - how come?

  - by Niro

  We run a Saas serving a widget which is embedded in customer websites. The service include static javascript code hosted on amazon S3 and dynamic part hosted on EC2 with Scalr (using scalr name servers). We received some feedback from users behind corporate firewalls that they cant access our service (while they can access the sites including the widget). This does not make sense to me since the service is using normal http calls on port 80 and our URL is quite new without any reason to be banned by firewalls. My questions are: 1. Why is the service is not accessible and what can I do about it? 2. Is it possible that one of the following is blocked by corporate firewalls: Amazon s3, the dynamic IP address provided by amazon, Scalr name servers. Any other possible reasons, way to check them and remedies for this? Thanks!

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• How can Facebook's session get mixed up because of NAT and/or Proxy

  - by Alex

  Have received some reports from a customer (a very large company) they reported issues from clients who are using Facebook. These clients claim that once in a while when they log in to Facebook they end up in someone else's session. I know that network is NATed then Proxied before getting to Facebook.com. Although I'm not able to explain how this issue can occur. Is it possible that the Proxy is not sending the right session back to the clients? How can they end up with someone else's session since Facebook is cookie based session?? Anyone seen this before?

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• Iphone 3GS to laptop Syncing

  - by Chris

  I use my Iphone calender to store all my appointments and customer information etc rather than my Outlook calender on my laptop most of the time. To the best of my knowledge I have never lost any info before, but after syncing the two devices today my calender is now empty on both. I had thought that syncing would mean taking the information on both devices, amalgamating it and populating both devices with the same info? Two questions: a) Is there anyway of retrieving the lost information? (or am I sunk?) b) Is there any way of averting such disaster in the future? Whilst I suspect that "Read the manual - Idiot!" would be the correct response, any help really is greatly appreciated!

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• MDaemon vs Exchange (2007-2010). Which way should we choose ?

  - by Deniz

  We are at the verge of a mail server decision. We do currently use 2 mail servers : MDaemon 10 and Exchange 2003. We are planning to use a company and customer wide one point solution. Our main candidates are MDaemon 11 and Exchange 2007 or 2010. We would like to learn other users experiences on those solutions. The server-side experiences, the user-side experiences , TCO, support options etc. And if there where other solutions (maybe MDaemon 11 + Exchange or anything else) you could suggest ?

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• Can installing URL Rewrite 2.0 on production IIS 7.5 have a negative impact?

  - by Olaf

  We have a Windows 2008 R2 server with IIS 7.5 and a lot of customer websites. Being no sys-admin but a developer, I hate to touch that wonderfully running system. However, I'd like to update the IIS plugin URL Rewrite to version 2.0 via Web Platform Installer. I do not want to do anything that might compromise the server, hence the question: can I expect it to work with at least a 99% chance? I did not find any bug reports or reviews on the web, so I'd like to hear an expert on that.

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• Is Family Tree Maker 2011 the right upgrade for a FTM 11 user?

  - by bill weaver

  My father has used Family Tree Maker for years, but hasn't upgraded since version 11. It is difficult to tell from reviews at Amazon and other places whether upgrading to FTM 2011 is a good choice. File incompatibilities and upgrade woes sound like customer service is lacking, and i've read reports of it uploading your data to their database but then trying to sell you a download of data. Looking at the ancestry.com site makes me think it's solely about selling add-ons and upgrades. On the other hand, the feature set seems fairly rich and the software has a pretty strong following. I was able to get Gramps working on my system, but that's not going to work for my dad. Any advice on a good upgrade path?

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• Apple file sharing: bind to a specific interface

  - by Cesar

  My customer have an office small office with just a wifi router. He use this router for internet connectivity and file transfer operations between the desktops. Recently the file transfer activity between desktop (all osx based) is increased a lot so he bought a switch (no connected to the router, too far away) for transfer the file over the cable instead over the wifi. Problem: How to bind the file sharing service just to the Ethernet interface and exclude the wifi interface ? (actually the service binds to the wifi automatically and there are no options about the interface binding)

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• How do I remove a URL from Google without having to have a Google E-mail Account

  - by PP

  Really simple question. I do not want a Google account. I just want Google to stop making requests every 2 minutes for a URL it should never have known about (apparently Google harvests URLs from search requests as well as private e-mails, not just from actual web pages). But when I search Google help for removing URLs it appears I have to use their "webmaster tools" which require logging into a GMail account! How do I tell Google not to index my URL without becoming a customer? Note: I already return 404 for the URLs in question using a rewrite rule - this appears to make zero difference to the crawler which continually attempts to fetch the page every 2 minutes.

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• SharePoint Server 2007 and HTML Forms - How to control access rights

  - by Anarkie

  I'm working with Hosted SharePoint 2007 with Forms Server. I need to allow client access to submit HTML forms designed in Infopath. Problem is, I need to make sure the clients don't see the library. There is sensitive data that will be on these forms. I also need to have a repeated library that is based on the Internal Admin records and requirements. Outside of making a seperate library per customer, does anyone have any suggestions? My Goal: 1: Customers enter their requests through a link or provided page 2: Internally address the requests and perform required arrangements, add billing and payment fields 3: Have SharePoint metrics, reports, etc... based on the provided intormation and status. Thanks in Advance!!

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• 2 sited hosted in NGINX with separate SSL certs. IE8 posting invalid when starting at one site going to the other

  - by Dave Johnsen

  If users with IE8 go directly to www.xyz.com, SSL cert is fine. Users going directly to www.zyx.com have no issues with cert. If users start at one site and go to the other, they get invalid cert with xyz being used on zyx which should not be happening. Reading the forums NGINX has SNI enabled and I have the correct version of OpenSSL to be able to handle multiple certs. IE8 seems to be the issue but these are customer facing sites. Is there a fix to make NGINX work for the customers experiencing the issue.

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• nginx rewrite rule for using domain host to redirect to specific internal directory

  - by user85836

  I'm new to Nginx rewrites and looking for help in getting a working and minimal rewrite code. We would like to use urls like 'somecity.domain.com' on campaign materials and have the result go to city-specific content within the 'www' site. So, here are use cases, if the customer enters: www.domain.com (stays) www.domain.com domain.com (goes to) www.domain.com www.domain.com/someuri (stays the same) somecity.domain.com (no uri, goes to) www.domain.com/somecity/prelaunch somecity.domain.com/landing (goes to) www.domain.com/somecity/prelaunch somecity.domain.com/anyotheruri (goes to) www.domain.com/anyotheruri Here's what I've come up with so far, and it partially works. What I can't understand is how to check if there is no path/uri after the host, and I'm guessing there is probably a way better way to do this. if ($host ~* ^(.*?)\.domain\.com) { set $city $1;} if ($city ~* www) { break; } if ($city !~* www) { rewrite ^/landing http://www.domain.com/$city/prelaunch/$args permanent; rewrite (.*) http://www.domain.com$uri$args permanent; }

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• Localized database for customers

  - by Jim

  The company I work for, has just moved to AWS - and currently they have one very large central database with the instance currently located in America. However, one of their clients has requested that all of their data is held in the EU. So creating an AWS instance in Ireland isn't a problem, the problem is the database and how to manage it. We were considering having another database that runs in the EU for European customers, and use a different primary key step, so that the primary keys will never conflict in case the two locations need to be merged in the future. The problem is, if we have a customer that uses our system in both America, and the EU we would have to create 2 accounts for that user, and reporting across both regions would not be possible as the connection time would be too high. Is there an alternative to set this up?

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• Email server for huge number of subscriber

  - by bogha

  My question is that my company is thinking of providing a free email account for each of its customers. As a new company we will assume that our corporate email system will be MS Exchange server which will support about 1000 employees. They are asking why not adding the customer list to be a part of Exchange users. My suggestion was to separate the two systems, for the corporate we can use Exchange but for customers (around 30000) we have to use a Linux based system. My only argument was that Linux can be used for enterprise services like this and Microsoft may fail. What do you suggest? And if you are with me on choosing Linux as the server platform, what do you suggest to use as an alternative for Exchange in Linux? Thank you.

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• How to put 1000 lightweight server applications in the cloud

  - by Dan Bird

  The company I work for sells a commercial desktop/server app that runs on any non dedicated Windows PC or server and uses Tomcat for all interactions with the application. Customers are asking that we host their instance of the application so they don't have to run it locally on their own servers. The app is lightweight and an average server, in theory, could handle 25-50 instances before users would notice a slowdown. However only 1 instance can run per Windows instance (because the application writes to a common registry branch) so we'd need something like VMWare to create 25-50 Windows instances. We know we eventually need to reprogram to make it truly cloud-worthy but what would you recommend for a server farm or whatever for this? We don't have the setup to purchase our own servers so we must use a 3rd party. We have budgeted $500 - $1000 per year per customer for this service. Thanks in advance for your suggestions, experiences and guidance.

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• How to check if a server runs in pressing mode

  - by Ice

  Hi there, Layout: i have at customer side a server (win2003 R2 SP2 standard edition 32-bit) with a sql-server 2005 and some databases. This system starts with the /3GB-Switch. The system reports 3.25 GB RAM and taskmanager reports the process of sqlserver.exe with 2758255 K as the process with the highest consumption. The OS separates RAM for applications and for itself, normaly 50:50. But here we have the /3GB-Switch aktivated and i think the part for the applications is more than 50% of RAM. Knowledge (or better not knowledge): Somebody told me that if the OS runs out of memory within his part of RAM, the server runs into pressing mode. Questions: What is this pressing mode? Is pressing mode possible at all in this szenario? What should be done to get more performance out of this sql-server, beside optimizing the database and all this stuff.

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• How to configure auto-logon in Active Directory

  - by Jonas Stensved

  I need to improve our account management (using Active Directory) for a customer support site with 50+ computers. The default "AD"-way is to give each user their own account. This adds up with a lot of administration with adding/disabling/enabling user accounts. To avoid this supervisors have started to use shared "general" accounts like domain\callcenter2 etc and I don't like the idea of everyone knowing and sharing accounts and passwords. Our ideal solution would be to create a group with computers which requires no login by the user. I.e. the users just have to start the computer. Should I configure auto-logon with a single user account like domain\agentAccount? Is there anything else to consider if I use the same account for all users? How do I configure the actual auto-logon with a GPO on the group? Is there a "Microsoft way" without 3rd party plugins? Or is there a better solution?

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• PostgreSQL disaster recovery options

  - by Alex

  My customer has quite a large (the total "data" folder size is 200G) PostgreSQL database and we are working on a disaster recovery plan. We have identified three different types of disasters so far: hardware outage, too much load and unintentional data loss due to erroneously executed bad migration (like DELETE or ALTER TABLE DROP COLUMN). First two types seem to be easy to mitigate but we can't elaborate a good mitigation plan for the third type. I proposed to use ZFS and frequent (hourly) snapshots but "ZFS" means "OpenIndiana" these days and our Ops engineers do not have much expertise in it, so using OpenIndiana imposes another risk. Colleagues try to convince me that restoring from PostgreSQL PITR backup can be as fast as restoring from a ZFS snapshot but I highly doubt that replaying, say, 50G of archived WALs can be considered "fast". What other options are we missing? Is ZFS an only viable alternative? Can we get a fast Pg DB restore time in the Linux environment?

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• On Windows 7, how can I tell if a recording is multi-channel without third party tools? [migrated]

  - by engineerchuan

  A customer has an audio that is confidential and can't send it to me. He also would not like to install other tools. He has a basic Windows 7 install. Is there any way to tell whether the recording is one channel or two channel? Normally, I would just get the audio and soxi it. Or, I would tell him to install Audacity or equivalent sound editor and open it up. I also thought that if you right clicked and looked at the size, bit rate, and length, you could get number of channels but bit rate already factors in number of channels. Sorry I'm not giving you a lot to work with.

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