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  • Quick guide to Oracle IRM 11g: Server installation

    - by Simon Thorpe
    Quick guide to Oracle IRM 11g index This is the first of a set of articles designed to assist with the successful installation, configuration and deployment of a document security solution using Oracle IRM. This article goes through a set of simple instructions which detail how to download, install and configure the IRM server, the starting point for building a document security solution. This article contains a subset of information from the official documentation and is focused on installing the server on Oracle Enterprise Linux. If you are planning to deploy on a non-Linux platform, you will need to reference the documentation for platform specific information. Contents Introduction Downloading the software Preparing a database Creating the schema WebLogic Server installation Installing Oracle IRM Introduction Because we are using Oracle Enterprise Linux in this guide, and before we get into the detail of IRM, i'd like to share some tips with Linux to make life a bit easier.Use a 64bit platform, IRM 11g runs just fine on a 32bit server but with 64bit you will build a more future proof service. Download and install the latest Java JDK package. Make sure you get the 64bit version if you are on a 64bit server. Configure Linux to use a good Yum server to simplify installing packages. For Oracle Enterprise Linux we maintain a great public Yum here. Have at least 20GB of free disk space on the partition you intend to install the IRM server. The downloads are big, then you extract them and then install. This quickly consumes disk space which you can easily recover by deleting the downloaded and extracted files after wards. But it's nice to have the disk space spare to keep these around in case you need to restart any part of the installation process again. Downloading the software OK, so before you can do anything, you need the software install kits. Luckily Oracle allows you to freely download every technology we create. You'll need to get the following; Oracle WebLogic Server Oracle Database Oracle Repository Creation Utility (rcu) Oracle IRM server You can use Microsoft SQL server 2005 or 2008, in this guide i've used Oracle RDBMS 11gR2 for Linux. Preparing the database I'm not going to go through the finer points of installing the database. There are many very good guides on installing the Oracle Database. However one thing I would suggest you think about is enabling TDE, network encryption and using Database Vault. These Oracle database security technologies are excellent for creating a complete end to end security solution. No point in going to all the effort to secure document access with IRM when someone can go directly to the database and assign themselves rights to documents. To understand this further, you can see a video of the IRM service using these database security technologies here. With a database up and running we need to create a schema to hold the IRM data. This schema contains the rights model, cryptographic keys, user account id's and associated rights etc. Creating the IRM database schema Oracle uses the Repository Creation Tool which builds your schema, extract the files from the rcu zip. Then in a terminal window; cd /oracle/install/rcu/bin ./rcu This will launch the Repository Creation Tool and you will be presented with the image to the right. Hit next and continue onto the next dialog. You are asked if you are going to be creating a new schema or wish to drop an existing one, you obviously just need to click next at this point to create a new schema. The RCU next needs to know where your database is so you'll need the following details of your database instance. Below, for reference, is the information for my installation. Hostname: irm.oracle.demo Port: 1521 (This is the default TCP port for the Oracle Database) Service Name: irm.oracle.demo. Note this is not the SID, but the service name. Username: sys Password: ******** Role: SYSDBA And then select next. Because the RCU contains schemas for many of the Oracle Technologies, you now need to select to just deploy the Oracle IRM schema. Open the section under "Enterprise Content Management" and tick the "Oracle Information Rights Management" component. Note that you also get the chance to select a prefix which defaults to "DEV" (for development). I usually change this to something that reflects my own install. PROD for a production system, INT for internal only etc. The next step asks for the passwords for the schema users. We are only creating one schema here so you just enter one password. Some brave souls store this password in an Excel spreadsheet which is then secure against the IRM server you're about to install in this guide. Nearing the end of the schema creation is the mapping of the tablespaces to the schema. Note I had setup a table space already that was encrypted using TDE and at this point I was able to select that tablespace by clicking in the "Default Tablespace" column. The next dialog confirms your actions and clicking on next causes it to create the schema and default data. After this you are presented with the completion summary. WebLogic Server installation The database is now ready and the next step is to install the application server. Oracle IRM 11g is a JEE application and currently only supported in Oracle WebLogic Server. So the next step is get WebLogic Server installed, which is pretty easy. Depending on the version you download, you either run the binary or for a 64 bit platform (like mine) run the following command. java -d64 -jar wls1033_generic.jar And in the resulting dialog hit next to start walking through the install. Next choose a directory into which you will install WebLogic Server. I like to change from the default and install into /oracle/. Then all my software goes into this one folder, all owned by the "oracle" user. The next dialog asks for your Oracle support information to ensure you are kept up to date. If you have an Oracle support account, enter your details but for most evaluation systems I leave these fields blank. Again, for evaluation or development systems, I usually stick with the "Typical" install type which you are next asked for. Next you are asked for the JDK which will be used for the server. When installing from the generic jar on a 64bit platform like in this guide, no JDK is bundled with the installer. But as you can see in the image on the right, that it does a good job of detecting the one you've got installed. Defaults for the install directories are usually taken, no changes here, just click next. And finally we are ready to install, hit next, sit back and relax. Typically this takes about 10 minutes. After the install, do not run the quick start, we need to deploy the IRM install itself from which we will create a new WebLogic domain. For now just hit done and lets move to the final step of the installation process. Installing Oracle IRM The last piece of the puzzle to getting your environment ready is to deploy the IRM files themselves. Unzip the Oracle Enterprise Content Management 11g zip file and it will create a Disk1 directory. Switch to this folder and in the console run ./runInstaller. This will launch the installer which will also ask for the location of the JDK. Look at the image on the right for the detail. You should now see the first stage of the IRM installation. The dialog warns you need to have a WebLogic server installed and have created the schema's, but you've just done all that above (I hope) so we are ready to go. The installer now checks that you have all the required libraries installed and other system parameters are correct. Because nearly all of my development and evaluation installations have the database server on the same system, the installer passes these checks without issue... Next... Now chose where to install the IRM files, you must install into the same Middleware Home as the WebLogic Server installation you just performed. Usually the installer already defaults to this location anyway. I also tend to change the Oracle Home Directory to Oracle_IRM so it's clear this is just an IRM install. The summary page tells you about space needed to deploy the files. Unfortunately the IRM install comes with all of the other Oracle ECM software, you can't just select the IRM files, everything gets deployed to disk and uses 1.6GB of space! Not fun, but Oracle has to package up similar technologies otherwise we would have a very large number of installers to QA and manage, again, not fun. Hit Install, time for another drink, maybe a piece of cake or a donut... on a half decent system this part of the install took under 10 minutes. Finally the installation of your IRM server is complete, click on finish and the next phase is to create the WebLogic domain and start configuring your server. Now move onto the next article in this guide... configuring your IRM server ready to seal your first document.

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  • Common Areas For Securing Web Services

    The only way to truly keep a web service secure is to host it on a web server and then turn off the server. In real life no web service is 100% secure but there are methodologies for increasing the security around web services. In order for consumers of a web service they must adhere to the service’s Service-Level Agreement (SLA).  An SLA is a digital contract between a web service and its consumer. This contract defines what methods and protocols must be used to access the web service along with the defined data formats for sending and receiving data through the service. If either part does not abide by the contract then the service will not be accessible for consumption. Common areas for securing web services: Universal Discovery Description Integration  (UDDI) Web Service Description Language  (WSDL) Application Level Network Level “UDDI is a specification for maintaining standardized directories of information about web services, recording their capabilities, location and requirements in a universally recognized format.” (UDDI, 2010) WSDL on the other hand is a standardized format for defining a web service. A WSDL describes the allowable methods for accessing the web service along with what operations it performs. Web services in the Application Level can control access to what data is available by implementing its own security through various methodologies but the most common method is to have a consumer pass in a token along with a system identifier so that they system can validate the users access to any data or actions that they may be requesting. Security restrictions can also be applied to the host web server of the service by restricting access to the site by IP address or login credentials. Furthermore, companies can also block access to a service by using firewall rules and only allowing access to specific services on certain ports coming from specific IP addresses. This last methodology may require consumers to obtain a static IP address and then register it with the web service host so that they will be provide access to the information they wish to obtain. It is important to note that these areas can be secured in any combination based on the security level tolerance dictated by the publisher of the web service. This being said, the bare minimum security implantation must be in the Application Level within the web service itself. Typically I create a security layer within a web services exposed Internet that requires a consumer identifier and a consumer token. This information is then used to authenticate the requesting consumer before the actual request is performed. Refernece:UDDI. (2010). Retrieved 11 13, 2011, from LooselyCoupled.com: http://www.looselycoupled.com/glossary/UDDIService-Level Agreement (SLA). (n.d.). Retrieved 11 13, 2011, from SearchITChannel: http://searchitchannel.techtarget.com/definition/service-level-agreement

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  • Create association between informations

    - by Andrea Girardi
    I deployed a project some days ago that allow to extract some medical articles using the results of a questionnaire completed by a user. For instance, if I reply on questionnaire I'm affected by Diabetes type 2 and I'm a smoker, my algorithm extracts all articles related to diabetes bubbling up all articles contains information about Diabetes type 2 and smoking. Basically we created a list of topic and, for every topic we define a kind of "guideline" that allows to extract and order informations for a user. I'm quite sure there are some better way to put on relationship two content but I was not able to find them on network. Could you suggest my a model, algorithm or paper to better understand this kind of problem and that helps me to find a faster, and more accurate way to extract information for an user?

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  • Is a yobibit really a meaningful unit? [closed]

    - by Joe
    Wikipedia helpfully explains: The yobibit is a multiple of the bit, a unit of digital information storage, prefixed by the standards-based multiplier yobi (symbol Yi), a binary prefix meaning 2^80. The unit symbol of the yobibit is Yibit or Yib.1[2] 1 yobibit = 2^80 bits = 1208925819614629174706176 bits = 1024 zebibits[3] The zebi and yobi prefixes were originally not part of the system of binary prefixes, but were added by the International Electrotechnical Commission in August 2005.[4] Now, what in the world actually takes up 1,208,925,819,614,629,174,706,176 bits? The information content of the known universe? I guess this is forward thinking -- maybe astrophyics or nanotech, or even DNA analysis really will require these orders of magnitude. How far off do you think all this is? Are these really meaningful units?

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  • Transfer some information from 1 workbook to another plus 1

    - by Cheryl
    I have 1 workbook with 4 sheets. Some of the information is auto entered from 1 sheet to another. I do not save when closing out. It is entered, printed and deleted. I need to get some of the information off those sheets to a seperate workbook that I save. Example: worksheet 1 info Name dob reason etc I am wondering if I can transfer that information to another sheet to be entered on row one and then the next one on row 2 and so on. Since I do not save the first workbook, will this work?

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  • Information about a file or directory

    - by Tim
    In Linux, the information about a file or directory is stored in its inode. I was wondering what is the data structure for information about a file or directory in Windows 7? How to get the information about a file or directory in Linux and in Windows 7, in terminal and command line window? Is the owner of a file or directory always its creator? Will it be able to change? Is there a creation timestamp for a file in Linux and in Windows 7? How to get it? Thanks and regards!

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  • How to display information contained in XML file from another website

    - by Tristan
    Hello, I have an XML file ( XML file I produce ) which contains information about my parteners. I want them to display on their website information relative to them by picking them into the XML file. I have no idea to do that, ecxept that i need to write a 'parser' in javascript to display information. could you please provide me examples to do that ? (how to write a parser, how to display only information for one partener ?) Thank you, Regards

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  • cannot modify header information [closed]

    - by mohanraj
    Possible Duplicate: cannot modify header information Warning: Cannot modify header information - headers already sent by (output started at C:\xampp\htdocs\register&login\logout.php:1) in C:\xampp\htdocs\register&login\logout.php on line 4 Warning: Cannot modify header information - headers already sent by (output started at C:\xampp\htdocs\register&login\logout.php:1) in C:\xampp\htdocs\register&login\logout.php on line 5 Warning: Cannot modify header information - headers already sent by (output started at C:\xampp\htdocs\register&login\logout.php:1) in C:\xampp\htdocs\register&login\logout.php on line 6

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  • JMX Based Monitoring - Part Four - Business App Server Monitoring

    - by Anthony Shorten
    In the last blog entry I talked about the Oracle Utilities Application Framework V4 feature for monitoring and managing aspects of the Web Application Server using JMX. In this blog entry I am going to discuss a similar new feature that allows JMX to be used for management and monitoring the Oracle Utilities business application server component. This feature is primarily focussed on performance tracking of the product. In first release of Oracle Utilities Customer Care And Billing (V1.x I am talking about), we used to use Oracle Tuxedo as part of the architecture. In Oracle Utilities Application Framework V2.0 and above, we removed Tuxedo from the architecture. One of the features that some customers used within Tuxedo was the performance tracking ability. The idea was that you enabled performance logging on the individual Tuxedo servers and then used a utility named txrpt to produce a performance report. This report would list every service called, the number of times it was called and the average response time. When I worked a performance consultant, I used this report to identify badly performing services and also gauge the overall performance characteristics of a site. When Tuxedo was removed from the architecture this information was also lost. While you can get some information from access.log and some Mbeans supplied by the Web Application Server it was not at the same granularity as txrpt or as useful. I am happy to say we have not only reintroduced this facility in Oracle Utilities Application Framework but it is now accessible via JMX and also we have added more detail into the performance tracking. Most of this new design was working with customers around the world to make sure we introduced a new feature that not only satisfied their performance tracking needs but allowed for finer grained performance analysis. As with the Web Application Server, the Business Application Server JMX monitoring is enabled by specifying a JMX port number in RMI Port number for JMX Business and initial credentials in the JMX Enablement System User ID and JMX Enablement System Password configuration options. These options are available using the configureEnv[.sh] -a utility. These credentials are shared across the Web Application Server and Business Application Server for authorization purposes. Once this is information is supplied a number of configuration files are built (by the initialSetup[.sh] utility) to configure the facility: spl.properties - contains the JMX URL, the security configuration and the mbeans that are enabled. For example, on my demonstration machine: spl.runtime.management.rmi.port=6750 spl.runtime.management.connector.url.default=service:jmx:rmi:///jndi/rmi://localhost:6750/oracle/ouaf/ejbAppConnector jmx.remote.x.password.file=scripts/ouaf.jmx.password.file jmx.remote.x.access.file=scripts/ouaf.jmx.access.file ouaf.jmx.com.splwg.ejb.service.management.PerformanceStatistics=enabled ouaf.jmx.* files - contain the userid and password. The default configuration uses the JMX default configuration. You can use additional security features by altering the spl.properties file manually or using a custom template. For more security options see JMX Security for more details. Once it has been configured and the changes reflected in the product using the initialSetup[.sh] utility the JMX facility can be used. For illustrative purposes I will use jconsole but any JSR160 complaint browser or client can be used (with the appropriate configuration). Once you start jconsole (ensure that splenviron[.sh] is executed prior to execution to set the environment variables or for remote connection, ensure java is in your path and jconsole.jar in your classpath) you specify the URL in the spl.runtime.management.connnector.url.default entry. For example: You are then able to track performance of the product using the PerformanceStatistics Mbean. The attributes of the PerformanceStatistics Mbean are counts of each object type. This is where this facility differs from txrpt. The information that is collected includes the following: The Service Type is captured so you can filter the results in terms of the type of service. For maintenance type services you can even see the transaction type (ADD, CHANGE etc) so you can see the performance of updates against read transactions. The Minimum and Maximum are also collected to give you an idea of the spread of performance. The last call is recorded. The date, time and user of the last call are recorded to give you an idea of the timeliness of the data. The Mbean maintains a set of counters per Service Type to give you a summary of the types of transactions being executed. This gives you an overall picture of the types of transactions and volumes at your site. There are a number of interesting operations that can also be performed: reset - This resets the statistics back to zero. This is an important operation. For example, txrpt is restricted to collecting statistics per hour, which is ok for most people. But what if you wanted to be more granular? This operation allows to set the collection period to anything you wish. The statistics collected will represent values since the last restart or last reset. completeExecutionDump - This is the operation that produces a CSV in memory to allow extraction of the data. All the statistics are extracted (see the Server Administration Guide for a full list). This can be then loaded into a database, a tool or simply into your favourite spreadsheet for analysis. Here is an extract of an execution dump from my demonstration environment to give you an idea of the format: ServiceName, ServiceType, MinTime, MaxTime, Avg Time, # of Calls, Latest Time, Latest Date, Latest User ... CFLZLOUL, EXECUTE_LIST, 15.0, 64.0, 22.2, 10, 16.0, 2009-12-16::11-25-36-932, ASHORTEN CILBBLLP, READ, 106.0, 1184.0, 466.3333333333333, 6, 106.0, 2009-12-16::11-39-01-645, BOBAMA CILBBLLP, DELETE, 70.0, 146.0, 108.0, 2, 70.0, 2009-12-15::12-53-58-280, BPAYS CILBBLLP, ADD, 860.0, 4903.0, 2243.5, 8, 860.0, 2009-12-16::17-54-23-862, LELLISON CILBBLLP, CHANGE, 112.0, 3410.0, 815.1666666666666, 12, 112.0, 2009-12-16::11-40-01-103, ASHORTEN CILBCBAL, EXECUTE_LIST, 8.0, 84.0, 26.0, 22, 23.0, 2009-12-16::17-54-01-643, LJACKMAN InitializeUserInfoService, READ_SYSTEM, 49.0, 962.0, 70.83777777777777, 450, 63.0, 2010-02-25::11-21-21-667, ASHORTEN InitializeUserService, READ_SYSTEM, 130.0, 2835.0, 234.85777777777778, 450, 216.0, 2010-02-25::11-21-21-446, ASHORTEN MenuLoginService, READ_SYSTEM, 530.0, 1186.0, 703.3333333333334, 9, 530.0, 2009-12-16::16-39-31-172, ASHORTEN NavigationOptionDescriptionService, READ_SYSTEM, 2.0, 7.0, 4.0, 8, 2.0, 2009-12-21::09-46-46-892, ASHORTEN ... There are other operations and attributes available. Refer to the Server Administration Guide provided with your product to understand the full et of operations and attributes. This is one of the many features I am proud that we implemented as it allows flexible monitoring of the performance of the product.

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  • How to add security zone information to files?

    - by user33938
    I recently enabled "Do not preserve zone information in file attachments", to get rid that annoying "Do you want to run this program" security warning. Now, how can I add this information to a file that doesn't have it? I would like to get that warning back on certain files.

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  • how to diagnosis and resolve: /usr/lib64/libz.so.1: no version information available

    - by matchew
    I had a hell of a time installing lxml for python2.7 on centOs5.6. For some background, python2.7 is an alternative installation of python on centOS5.6 which comes with python2.4 installed. it was bulit from source per its instrucitons ./configure make make altinstall However, after about 20 hours of trying I managed to find a workable solution and was able to install lxml. Until, I notice the following error at the top of the interpreter: python2.7: /usr/lib64/libz.so.1: no version information available (required by python2.7) Python 2.7.2 (default, Jun 30 2011, 18:55:26) [GCC 4.1.2 20080704 (Red Hat 4.1.2-50)] on linux2 Type "help", "copyright", "credits" or "license" for more information. >>> print 'Sheeeeut!' this error is printed out everytime I run a script. For example: $ ./test.py /usr/local/bin/python2.7: /usr/lib64/libz.so.1: no version information available (required by /usr/local/bin/python2.7) the script runs flawlessly, but this error is bothersome. After some digging I have seem to believe I have a wrong version of libz installed, that it is either an older version or built for a different platform. I'm not quite sure how, I've only installed libz through yum, as far as I know. Although, I can't quite remember every little thing I tried in my twenty hours of trying. You may also be intereted in what my lib64 folder looks like, here is some information $ ls -ltrh libz* -rwxr-xr-x 1 root root 84K Jan 9 2007 libz.so.1.2.3 -rwxr-xr-x 1 root root 107K Jan 9 2007 libz.a -rwxr-xr-x 1 root root 154K Feb 22 23:30 libzdb.so.7.0.2 lrwxrwxrwx 1 root root 13 Apr 20 20:46 libz.so.1 -> libz.so.1.2.3 lrwxrwxrwx 1 root root 15 Jun 30 18:43 libzdb.so.7 -> libzdb.so.7.0.2 lrwxrwxrwx 1 root root 13 Jul 1 11:35 libz.so -> libz.so.1.2.3 lrwxrwxrwx 1 root root 15 Jul 1 11:35 libzdb.so -> libzdb.so.7.0.2 notice: the items that Say Jul 1st or Jun 30th are from me. I had initially moved these files into a backup folder as they seeemed to be 1. duplicates and 2. had a date after/during my problems I alluded to earlier that I had with lxml One inclination is to completely remove python2.7 and re-install. I think having it install to /usr/local/ was a poor default choice. However, without the make uninstall option being present it seems to be a time consuming task for a solution I am not quite sure would solve my problem.

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  • Remove identifying information from SSH.

    - by The Rook
    When I do an nmap -sV 127.0.0.1 -p 22 of my system I get the following information: SF-Port22-TCP:V=4.62%I=7%D=11/9%Time=4916402C%P=i686-pc-linux-gnu%r(NULL,2 SF:7,"SSH-2.0-OpenSSH_5.1p1\x20Debian-3ubuntu1\r\n"); How do I go about chaining these two pieces of information? i686-pc-linux-gnu and SSH-2\.0-OpenSSH_5\.1p1\x20Debian-3ubuntu1.

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  • How to test if DNS information has propagated?

    - by Andrew
    I set up a new DNS entry for one of my subdomains (I haven't set up any Apache virtual hosts or anything like that yet). How can I check that the DNS information has propagated? I assumed that I could simply ping my.subdomain.com and assume that if it could resolve, it would show the IP address I specified in the A record. However, I don't know if I am assuming correctly. What is the best way to check this information?

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  • grabbing/parsing iSCSI iface information

    - by chrisg
    I'm writing a puppet provider for iSCSI and want to grab information about the ifaces (in my case HBAs) we have, is there a better way than doing this: iscsiadm -m iface -I be2iscsi.00:00:00:00:00:00|grep iface.ipaddress|sed -e 's/iface.ipaddress = //' it looks pretty ugly, but the -n switch doesn't seem to work unless you're in --op=update is there a better way to grab this information, in particular in ruby?

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  • Oracle IRM video demonstration of seperating duties of document security

    - by Simon Thorpe
    One thing an Information Rights Management technology should do well is separate out three main areas of responsibility.The business process of defining and controlling the classifications to which content is secured and the definition of the roles employees, customers, partners and contractors have when accessing secured content. Allow IT to manage the server and perform the role of authorizing the creation of new classifications to meet business needs but yet once the classification has been created and handed off to the business, IT no longer plays a role on the ongoing management. Empower the business to take ownership of classifications to which their own content is secured. For example an employee who is leading an acquisition project should be responsible for defining who has access to confidential project documents. This person should be able to manage the rights users have in the classification and also be the point of contact for those wishing to gain rights. Oracle IRM has since it's creation in the late 1990's had this core model at the heart of its design. Due in part to the important seperation of rights from the documents themselves, Oracle IRM places the right functionality within the right parts of the business. For example some IRM technologies allow the end user to make decisions about what users can print, edit or save a secured document. This in practice results in a wide variety of content secured with a plethora of options that don't conform to any policy. With Oracle IRM users choose from a list of classifications to which they have been given the ability to secure information against. Their role in the classification was given to them by the business owner of the classification, yet the definition of the role resides within the realm of corporate security who own the overall business classification policies. It is this type of design and philosophy in Oracle IRM that makes it an enterprise solution that works beyond a few users and a few secured documents to hundreds of thousands of users and millions of documents. This following video shows how Oracle IRM 11g, the market leading document security solution, lets the security organization manage and create classifications whilst the business owns and manages them. If you want to experience using Oracle IRM secured content and the effects of different roles users have, why not sign up for our free demonstration.

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  • The Complementary Roles of PLM and PIM

    - by Ulf Köster
    Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

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  • How customers view and interact with a company

    The Harvard Business Review article written by Rayport and Jaworski is aptly titled “Best Face Forward” because it sheds light on how customers view and interact with a company. In the past most business interaction between customers was performed in a face to face meeting where one party would present an item for sale and then the other would decide whether to purchase the item. In addition, if there was a problem with a purchased item then they would bring the item back to the person who sold the item for resolution. One of my earliest examples of witnessing this was when I was around 6 or 7 years old and I was allowed to spend the summer in Tennessee with my Grandparents. My Grandfather had just written a book about the local history of his town and was selling them to his friends and local bookstores. I still remember he offered to pay me a small commission for every book I helped him sell because I was carrying the books around for him. Every sale he made was face to face with his customers which allowed him to share his excitement for the book with everyone. In today’s modern world there is less and less human interaction as the use of computers and other technologies allow us to communicate within seconds even though both parties may be across the globe or just next door. That being said, customers view a company through multiple access points called faces that represent the ability to interact without actually seeing a human face. As a software engineer this is a good and a bad thing because direct human interaction and technology based interaction have both good and bad attributes based on the customer. How organizations coordinate business and IT functions, to provide quality service varies based on each individual business and the goals and directives put in place by its management. According to Rayport and Jaworski, the type of interaction used through a particular access point may lend itself to be people-dominate, machine-dominate, or a combination of both. The method by which a company communicates information through an access point is a strategic choice that relates costs and customer outcomes. To simplify this, the choice is based on what can give the customer the best experience interacting with the company when the cost of the interaction is also a factor. I personally see examples of this every day at work. The company website is machine-dominate with people updating and maintaining information, our groups department is people dominate because most of the customer interaction is done at the customers location and is backed up by machine based data sources, and our sales/member service department is a hybrid because employees work in tandem with machines in order for them to assist customers with signing up or any other issue they may have. The positive and negative aspects of human and machine interfaces are a key aspect in deciding which interface to use when allowing customers to access a company or a combination of the two. Rayport and Jaworski also used MIT professor Erik Brynjolfsson preliminary catalog of human and machine strengths. He stated that humans outperform machines in judgment, pattern recognition, exception processing, insight, and creativity. I have found this to be true based on the example of how sales and member service reps at my company handle a multitude of questions and various situations with a lot of unknown variables. A machine interface could never effectively be able to handle these scenarios because there are too many variables to consider and would not have the built-in logic to process each customer’s claims and needs. In addition, he also stated that machines outperform humans in collecting, storing, transmitting and routine processing. An example of this would be my employer’s website. Customers can simply go online and purchase a product without even talking to a sales or member services representative. The information is then stored in a database so that the customer can always go back and review there order, and access their selected services. A human, no matter how smart they are would never be able to keep track of hundreds of thousands of customers let alone know what they purchased or how much they paid. In today’s technology driven economy every company must offer their customers multiple methods of accessibly in order to survive. The more of an opportunity a company has to create a positive experience for their customers, in my opinion, they more likely the customer will return to that company again. I have noticed this with my personal shopping habits and experiences. References Rayport, J., & Jaworski, B. (2004). Best Face Forward. Harvard Business Review, 82(12), 47-58. Retrieved from Business Source Complete database.

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  • Quick guide to Oracle IRM 11g: Server configuration

    - by Simon Thorpe
    Quick guide to Oracle IRM 11g index Welcome to the second article in this quick quide to Oracle IRM 11g. Hopefully you've just finished the first article which takes you through deploying the software onto a Linux server. This article walks you through the configuration of this new service and contains a subset of information from the official documentation and is focused on installing the server on Oracle Enterprise Linux. If you are planning to deploy on a non-Linux platform, you will need to reference the documentation for platform specific information. Contents Introduction Create IRM WebLogic Domain Starting the Admin Server and initial configuration Introduction In the previous article the database was prepared, the WebLogic Application Server installed and the files required for an IRM server installed. But we don't actually have a configured system yet. We need to now create a WebLogic Domain in which the IRM server will run, then configure some of the settings and crypography so that we can create a context and be ready to seal some content and test it all works. This article doesn't cover the configuration of SSL communication from client to server. This is quite a big topic and a separate article has been dedicated for this area. In these articles I also use the hostname, irm.company.internal to reference the IRM server and later on use the hostname irm.company.com in reference to the public facing service. Create IRM WebLogic Domain First step is creating the WebLogic domain, in a console switch to the newly created IRM installation folder as shown below and we will run the domain configuration wizard. [oracle@irm /]$ cd /oracle/middleware/Oracle_IRM/common/bin [oracle@irm bin]$ ./config.sh First thing the wizard will ask is if you wish to create a new or extend an existing domain. This guide is creating a standalone system so you should select to create a new domain. Next step is to choose what technologies from the Oracle ECM Suite you wish this domain to host. You are only interested in selecting the option "Oracle Information Rights Management". When you select this check box you will notice that it also selects "Oracle Enterprise Manager" and "Oracle JRF" as these are dependencies of the IRM server. You then need to specify where you wish to place the domain files. I usually just change the domain name from base_domain or irm_domain and leave the others with their defaults. Now the domain will have a single user initially and by default this user is called "weblogic". I usually change this account name to "sysadmin" or "administrator", but in this guide lets just accept the default. With respects to the next dialog, again for eval or dev reasons, leave the server startup mode as development. The JDK should also be automatically detected. We now need to provide details of the database. This guide is using the Oracle 11gR2 database and the settings I used can be seen in the image to the right. There is a lot of configuration that can now be done for the admin server, any managed servers and where the deployments reside. In this guide I am leaving all of these to their defaults so do not check any of the boxes. However I will on this blog be detailing later how you can go back and setup things such as automated startup of an IRM server which require changes to these default settings. But for now, lets leave it all alone and just click next. Now we are ready to install. Note that from this dialog you can scroll the left window and see there are going to be two servers created from the defaults. The AdminServer which is where you modify settings for the WebLogic Server and also hosts the Oracle Enterprise Manager for IRM which allows to monitor the IRM service performance and also make service related settings (which we shortly do below) and the IRM_server1 which hosts the actual IRM services themselves. So go right ahead and hit create, the process is pretty quick and usually under 10 minutes. When the domain creation ends, it will give you the URL to the admin server. It's worth noting this down and the URL is usually; http://irm.company.internal:7001 Starting the Admin Server and initial configuration First thing to do is to start the WebLogic Admin server and review the initial IRM server settings. In this guide we are going to run the Admin server and IRM server in console windows, in another article I will discuss running these as background services. So for now, start a console and run the Admin server by doing the following. cd /oracle/middleware/user_projects/domains/irm_domain/ ./startWebLogic.sh Wait for the server to start, you are looking for the following line to be reported in the console window. <BEA-00360><Server started in RUNNING mode> First step is configuring the IRM service via Enterprise Manager. Now that the Admin server is running you can point a browser at http://irm.company.internal:7001/em. Login with the username and password you supplied when you created the domain. In Enterprise Manager the IRM service administrator is able to make server wide configuration. However finding where to access the pages with these settings can be a bit of a challenge. After logging in on the left you'll see a tree containing elements of the Enterprise Manager farm Farm_irm_domain. Open up Content Management, then Information Rights Management and finally select the IRM node. On the right then select the IRM menu item, navigate to the Administration section and now we have four options, for now, we are just going to look at General Settings. The image on the right proves that a picture is worth a thousand words (or 113 in this case). The General Settings page allows you to set the cryptographic algorithms used for protecting sealed content. Unless you have a burning need to increase the key lengths or you need to comply to a regulation or government mandate, AES192 is a good start. You can change this later on without worry. The most important setting here we need to make is the Server URL. In this blog article I go over why this URL is so important, basically every single piece of content you protect with Oracle IRM is going to have this URL embedded in it, so if it's wrong or unresolvable, then nobody can open the secured documents. Note that in our environment we have yet to do any SSL configuration of the service. If you intend to build a server without SSL, then use http as the protocol instead of https. But I would recommend using SSL and setting this up is described in the next article. I would also probably up the device count from 1 to 3. This means that any user can retrieve rights to access content onto 3 computers at any one time. The default of 1 doesn't really make sense in development, evaluation nor even production environments and my experience is that 3 is a better number. Next step is to create the keystore for the IRM server. When a classification (called a context) is created, Oracle IRM generates a unique set of symmetric keys which are used to secure the content itself. These keys are then encrypted with a set of "wrapper" asymmetric cryptography keys which are stored externally to the server either in a Java Key Store or a HSM. These keys need to be generated and the following shows my commands and the resulting output. I have greyed out the responses from the commands so you can see the input a little easier. [oracle@irmsrv ~]$ cd /oracle/middleware/wlserver_10.3/server/bin/ [oracle@irmsrv bin]$ ./setWLSEnv.sh CLASSPATH=/oracle/middleware/patch_wls1033/profiles/default/sys_manifest_classpath/weblogic_patch.jar:/oracle/middleware/patch_ocp353/profiles/default/sys_manifest_classpath/weblogic_patch.jar:/usr/java/jdk1.6.0_18/lib/tools.jar:/oracle/middleware/wlserver_10.3/server/lib/weblogic_sp.jar:/oracle/middleware/wlserver_10.3/server/lib/weblogic.jar:/oracle/middleware/modules/features/weblogic.server.modules_10.3.3.0.jar:/oracle/middleware/wlserver_10.3/server/lib/webservices.jar:/oracle/middleware/modules/org.apache.ant_1.7.1/lib/ant-all.jar:/oracle/middleware/modules/net.sf.antcontrib_1.1.0.0_1-0b2/lib/ant-contrib.jar: PATH=/oracle/middleware/wlserver_10.3/server/bin:/oracle/middleware/modules/org.apache.ant_1.7.1/bin:/usr/java/jdk1.6.0_18/jre/bin:/usr/java/jdk1.6.0_18/bin:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin:/home/oracle/bin Your environment has been set. [oracle@irmsrv bin]$ cd /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig/ [oracle@irmsrv fmwconfig]$ keytool -genkeypair -alias oracle.irm.wrap -keyalg RSA -keysize 2048 -keystore irm.jks Enter keystore password: Re-enter new password: What is your first and last name? [Unknown]: Simon Thorpe What is the name of your organizational unit? [Unknown]: Oracle What is the name of your organization? [Unknown]: Oracle What is the name of your City or Locality? [Unknown]: San Francisco What is the name of your State or Province? [Unknown]: CA What is the two-letter country code for this unit? [Unknown]: US Is CN=Simon Thorpe, OU=Oracle, O=Oracle, L=San Francisco, ST=CA, C=US correct? [no]: yes Enter key password for (RETURN if same as keystore password): At this point we now have an irm.jks in the directory /oracle/middleware/user_projects/domains/irm_domain/config/fmwconfig. The reason we store it here is this folder would be backed up as part of a domain backup. As with any cryptographic technology, DO NOT LOSE THESE KEYS OR THIS KEY STORE. Once you've sealed content against a context, the keys will be wrapped with these keys, lose these keys, and you can't get access to any secured content, pretty important. Now we've got the keys created, we need to go back to the IRM Enterprise Manager and set the location of the key store. Going back to the General Settings page in Enterprise Manager scroll down to Keystore Settings. Leave the type as JKS but change the location to; /oracle/Middleware/user_projects/domains/irm_domain/config/fmwconfig/irm.jks and hit Apply. The final step with regards to the key store is we need to tell the server what the password is for the Java Key Store so that it can be opened and the keys accessed. Once more fire up a console window and run these commands (again i've greyed out the clutter to see the commands easier). You will see dummy passed into the commands, this is because the command asks for a username, but in this instance we don't use one, hence the value dummy is passed and it isn't used. [oracle@irmsrv fmwconfig]$ cd /oracle/middleware/Oracle_IRM/common/bin/ [oracle@irmsrv bin]$ ./wlst.sh ... lots of settings fly by... Welcome to WebLogic Server Administration Scripting Shell Type help() for help on available commands wls:/offline>connect('weblogic','password','t3://irmsrv.us.oracle.com:7001') Connecting to t3://irmsrv.us.oracle.com:7001 with userid weblogic ... Successfully connected to Admin Server 'AdminServer' that belongs to domain 'irm_domain'. Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead. wls:/irm_domain/serverConfig>createCred("IRM","keystore:irm.jks","dummy","password") Location changed to domainRuntime tree. This is a read-only tree with DomainMBean as the root. For more help, use help(domainRuntime)wls:/irm_domain/serverConfig>createCred("IRM","key:irm.jks:oracle.irm.wrap","dummy","password") Already in Domain Runtime Tree wls:/irm_domain/serverConfig> At last we are now ready to fire up the IRM server itself. The domain creation created a managed server called IRM_server1 and we need to start this, use the following commands in a new console window. cd /oracle/middleware/user_projects/domains/irm_domain/bin/ ./startManagedWebLogic.sh IRM_server1 This will start up the server in the console, unlike the Admin server, you need to provide the username and password for the service to start. Enter in your weblogic username and password when prompted. You can change this behavior by putting the password into a boot.properties file, read more about this in the WebLogic Server documentation. Once running, wait until you see the line; <Notice><WebLogicServer><BEA-000360><Server started in RUNNING mode> At this point we can now login to the Oracle IRM Management Website at the URL. http://irm.company.internal:1600/irm_rights/ The server is just configured for HTTP at the moment, no SSL involved. Just want to ensure we can get a working system up and running. You should now see a login like the image on the right and you can now login using your weblogic username and password. The next article in this guide goes over adding SSL and now testing your server by actually adding a few users, sealing some content and opening this content as a user.

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  • Storing Arbitrary Contact Information in Ruby on Rails

    - by Anthony Chivetta
    Hi, I am currently working on a Ruby on Rails app which will function in some ways like a site-specific social networking site. As part of this, each user on the site will have a profile where they can fill in their contact information (phone numbers, addresses, email addresses, employer, etc.). A simple solution to modeling this would be to have a database column per piece of information I allow users to enter. However, this seems arbitrary and limited. Further, to support allowing users to enter as many phone numbers as they would like requires the addition of another database table and joins. It seems to me that a better solution would be to serialize all the contact information entered by a user into a single field in their row. Since I will never be conditioning a SQL query on this information, such a solution wouldn't be any less efficient. Ideally, I would like to use a vCard as my serialization format. vCards are the standard solution to storing contact information across the web, and reusing tested solutions is a Good Thing. Alternative serialization formats would include simply marshaling a ruby hash, or YAML. Regardless of serialization format, supporting the reading and updating of this information in a rails-like way seems to be a major implementation challenge. So, here's the question: Has anyone seen this approach used in a rails application? Are there any rails plugins or gems that make such a system easy to implement? Ideally what I would like is an acts_as_vcard to add to my model object that would handle editing the vcard for me and saving it back to the database.

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  • Finding useful crash-information in Windows 8 Consumer Preview

    - by Lukas Knuth
    I'm currently diving into C# and wanted to play around with the new Metro-styled-applications introduced with Windows 8, so I updated my Windows 7 to Windows 8 Consumer Preview. The problem I'm facing right now is, that the system freezes after 3-5 minutes. It does not take any input from the keyboard or mouse and it does not recover (at least not in less then 10 minutes). Since I have a background in Linux, I'd like to find some information about the cause of the freeze, but I have no idea where to search. I checked the system-logs (under "System Control" - "Management") but they only record that the system was shut down unexpectedly (doe to the face that I held down the power-button to reboot the PC). There is no useful crash-information in there. I don't want to spend hours on randomly reinstalling drivers and doing things that "might help". Isn't there any place I can find some useful information about the freeze? Before you ask: I installed Windows 8 as an updated on my old Windows 7 installation (which worked fine by the way). My hardware fits the minimum requirements (specs can be found here, the MacMini 3,1 model with 2GHz processor). I have updated the graphics-card drivers to the newest Windows 8 drivers from nVidia.

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  • What data should I use to create an autofill "destination" field like Facebook or the Trip Advisor s

    - by sbar
    In order to create a “destination” auto filter input field on our website, I need a data source that provides a hierarchical data set of Region, Country, County/State, City and Town (plus an area like the Peak District National Park if at all possible) I know sites like Trip Advisor and Facebook seem to have very robust datasets for this. When you type, it brings up a match list with the hierarchy displayed (e.g. if you type Boston you get 6 results as there are multiply places called Boston – the hierarchy allows you to pick the correct option) There are many data sources out there but they either lack hierarchy or do not seem to be easily updatable or complete. I had expected this to be an easy task given the amount of site that have a destination or location autofill field. However, i cannot find a datasource or method that works. any help would be much appreciated. Tks,

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  • Information on the BMPP File Extension/Format

    - by Angel Brighteyes
    I am looking for information on the file type BMPp. Namely I need an application that can create this file type, preferably open source or free. Wikipedia says for BMP File Format that 'BMPp' is a "type code", which is the "mechanism used by pre-OSX Macs ... to denote a files format..." (Look in the little info-box of general information under "Type code"). Continuing my research, I found an old 2009 archived mailing list "Re: Incorrect png file type 'PNG' that talks about something related to another problem a developer is having. In the response he talks about there being variant file types, and lists BMPp as being linked to an old version of Graphics Converter. The company Lemkesoft sells Graphics Converter, which I am not willing to purchase. I can't imagine that the only program in existence to make a BMPp file is that program. There has got to be another way to make that file type, other than creating a BMP file and just renaming it to BMPp (unless of course it is really that easy)? This is the first time I've run into this file format, and it took a bit on Google, Bing, and Wikipedia to find the information that I've posted here. Any further help would be appreciated.

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  • To 'seal' or to 'wrap': that is the question ...

    - by Simon Thorpe
    If you follow this blog you will already have a good idea of what Oracle Information Rights Management (IRM) does. By encrypting documents Oracle IRM secures and tracks all copies of those documents, everywhere they are shared, stored and used, inside and outside your firewall. Unlike earlier encryption products authorized end users can transparently use IRM-encrypted documents within standard desktop applications such as Microsoft Office, Adobe Reader, Internet Explorer, etc. without first having to manually decrypt the documents. Oracle refers to this encryption process as 'sealing', and it is thanks to the freely available Oracle IRM Desktop that end users can transparently open 'sealed' documents within desktop applications without needing to know they are encrypted and without being able to save them out in unencrypted form. So Oracle IRM provides an amazing, unprecedented capability to secure and track every copy of your most sensitive information - even enabling end user access to be revoked long after the documents have been copied to home computers or burnt to CD/DVDs. But what doesn't it do? The main limitation of Oracle IRM (and IRM products in general) is format and platform support. Oracle IRM supports by far the broadest range of desktop applications and the deepest range of application versions, compared to other IRM vendors. This is important because you don't want to exclude sensitive business processes from being 'sealed' just because either the file format is not supported or users cannot upgrade to the latest version of Microsoft Office or Adobe Reader. But even the Oracle IRM Desktop can only open 'sealed' documents on Windows and does not for example currently support CAD (although this is coming in a future release). IRM products from other vendors are much more restrictive. To address this limitation Oracle has just made available the Oracle IRM Wrapper all-format, any-platform encryption/decryption utility. It uses the same core Oracle IRM web services and classification-based rights model to manually encrypt and decrypt files of any format on any Java-capable operating system. The encryption envelope is the same, and it uses the same role- and classification-based rights as 'sealing', but before you can use 'wrapped' files you must manually decrypt them. Essentially it is old-school manual encryption/decryption using the modern classification-based rights model of Oracle IRM. So if you want to share sensitive CAD documents, ZIP archives, media files, etc. with a partner, and you already have Oracle IRM, it's time to get 'wrapping'! Please note that the Oracle IRM Wrapper is made available as a free sample application (with full source code) and is not formally supported by Oracle. However it is informally supported by its author, Martin Lambert, who also created the widely-used Oracle IRM Hot Folder automated sealing application.

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  • Content Encryption Options in Oracle IRM 11g

    - by martin.abrahams
    Another of the innovations in Oracle IRM 11g is a wider choice of encryption algorithms for protecting content. The choice is now as illustrated below. As you see, three of the choices are marked as FIPS options, where FIPS refers to the Federal Information Processing Standard Publication 140-2, a U.S. government security standard for accreditation of cryptographic modules.

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  • New Oracle IRM 11g presentation video

    - by Simon Thorpe
    In amongst all the end of year activity we've been able to start the creation of some new YouTube video's of the Oracle IRM 11g release. First on the agenda was to show the core features of Oracle IRM with the new 11g server. We also created a demonstration of the simple ways content can be secured without any training on the end users part and without impacting their existing day to day practice of using sensitive information. Have a look at this video...

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