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  • How did I get here? My route to Android, iPhone, Windows Phone 7, and interest in Mobile Devices

    - by Wallym
    I get asked all the time how/why I got interested in mobile and jumped on this fairly early.  I tend to give half answers because it wasn't just one thing that took me to mobile, but a whole host of separate ivents culminating in a specific event where I wasdoing market research in May/June 2008.  Let me throw out the events and the facts about me: I tend to like new, different, cool stuff.  I jumped on .NET early on.  I jumped on Ajax early on.  I don't jump on every new technology that comes down the road, I'm probably the only person on the planet that doesn't "get" MVC, though I acknowledge that a lot of people do and it solves a number of problems in the default settings of ASP.NET WebForms. I remember buying an early Windows CE device. It was interesting, but dang, this stylus thing sucks. After I lost my third stylus, i just gave up.  I got my first mobile phone in early 1999.  Reception was crappy, but I could see the value in being mobile. In 1999, I worked on a manufacturing systems project.  One piece of the projects was a set of handheld devices on the shop floor.  While the UI was a crappy DOS based, yes I said DOS as in Disk Operating System Version 6.22, I could see that the wireless world was a direction I wanted to be in. In 2000, Microsoft released the first public alpha of .NET.  Very cool stuff indeed.  One piece of the puzzle was a set of mobile controls for ASP.NET.  I build numerous test apps as well as mobile version using these mobile controls.  Now, the mobile UIs of the time were based on WML, which was crap. I could real all the analysis of mobile and read all about growth rates.  Now, you have to realize that growth rates can be impressive when dealing with small numbers, but I knew it was a comer. In our first book, I got talked out of mobile because of the line from the publisher "Wally, mobile doesn't sell." Blackberry was the dominant device of the mid 2000s.  Its users were referred to as "Crackberry addicts."  Unfortunately, the mobile development experience for native apps was crap and the web experience was fairly rough as well, but if they could get the ecosystem started, other phones and better blackberryies would come out.  I finally jumped into using a blackberry. Sometime around 2006, I heard "Wally, mobile doesn't sell" again.  Now, anyone that knows me knows that someone saying something like this to me means I'll keep trying it. The phones of the mid 2000s were moving to be more graphical, but there were too many that had this idea that they had to use a stylus.  Stylus suck.  They get lost too easily. I worked on a project in 2007 and 2008 for a startup trying to answer the question of "What is there to do where I am at?"  For some reason, they wanted to be tied to PCs.  As it became obvious that they were having problems, their investor asked us to do some market research and to figure out what the marketplace did want.  One of the important things that I figured out was the we lived in a mobile world and if you had a mobile app, it need to be on a mobile device, not tied to a desktop/laptop/netbook device.  If there was any single event, this was it - I was doing some market research and sat and talked to people in a bar/restaurant in Atlanta called "The Grove" on Lavista.  The consensus of the people that I talked to was that they wanted their data where ever they were at, laptop, pc, mobile, whereever. In 2007, Apple released the iPhone.  Wow, what an impressive device, even with all the problems of a 1st generation device.  I bought an iPod Touch 1st generation to understand touch better, one of the best decisions I ever made. I decided in late 2008, to make a move into cloud, for a number of reasons.  I was working on an example app.  In April, 2009, one of my friends at Microsoft said "don't mention my name with this, but you need an iPhone front end for this app."  How do you get on the iPhone.  Well, there are a number of ways including: ObjectiveC.  Its hard to teach an old dog new tricks, and this dog knows .NET, not ObjectiveC. HTML, web, javascript optimized interface.  yeah, this is possible. PhoneGap.  Now, this is interesting, take an html interface and get it to run on the iPhone, Android, Blackberry, and other platforms.  I thought that this way made the most sense for me until......... MonoTouch.  In May/June 2009, Novell announced a way for .NET/c# developers to write apps for the iPhone.  This is the way that made the most sense to me. Titanium by Appcelerator.  This is similar in concept to PhoneGap.  I haven't played with this much but do want to learn more about it. In July, 2009, I emailed one of my contacts at Wrox to see if they would be interested in a short MonoTouch ebook in their Wrox Blox format.  I fully expected another  response along the lines of "Wally, mobile doesn't sell."  The response I got was "Wally, iPhone is H O T, get started immediately, can you have this to me before Labor Day."  Not quite the response I expected.  Thankfully, we didn't make the Labor Day, first draft date. I kept pushing back because I had a feeling that things were not going to be quite as polished and feature rich as necessary.  After all, Novell doesn't have the resouces of Microsoft's developer division. The ebook shipped on November 30, 2009. On about December, 15, 2009, my editor emailed and said "Your ebook is selling really well, lets do a full book and it by March 1 so get started."  Thankfully, guys like Craig Dunn and Chris Hardy were interested along with Martin and Ror joinged us later on. I bought my wife an iPhone 3Gs in early 2010 to go along with all my iPod Touch devices. I tried to pretend in 2010 that I wasn't that interested in mobile and still had interest in the desktop technologies.  I love the technologies and continue to use them today, but that isn't where my interest is right now.  I'm just about all mobile all the time with my energies.  Our book shipped in the beginning of July, 2010 right in the middle of the Apple FUD.I've been looking at Mobile Web as a way around the AppStores and Apple FUD problems of 2010. With all the Apple self FUD, we became interested in Android.I went up to Dino Esposito at DevConnections in Las Vegas at introduced myself. I've always tried to keep up with what Dino has been doing. I was shocked, he wanted to meet me.  We must have talked for 1.5 hours. It was way more time than I deserved. If you get a chance, go and introduce yourself to Dino. He's a great guy. Microsoft released Windows Phone 7 in the Fall of 2010.  I'm not doing development on that platform at this time.  I think they have a very interesting user interface.  The devices are being positively reviewed.  For my purposes, the devices are limited at this point in time.  We'll see what 2011 brings as far as updates to the operating system.  I need multitasking/background processing and html5 in the browser. Add that as well as acceptance in the marketplace and I'll be more interested in the device. Obviosuly, I'm now working on a MonoDroid book . I own Android and iPhone/iOS devices.  I am currently working on some startup ideas and am exploring as much in that area as I can. For 2011, I'm planning on speaking at Android Developer's Conference (AnDevCon) and Mobile Connections.  I'm really excited about this. I have a couple of magazine articles coming out in 2011 on Android and iPhone development with the Mono technologies.is Mono "The Answer"? What's "The Question?" I think it will work for me.  It might work for you, it might not.  it depends on your situation.  Its the current horse that I am riding. I might find a better horse tomorrow. So, that's how I got here.  I'm in love with mobile.  Mobile native apps on the device as well as mobile web.  I'm into all this cool stuff.  Where are you at?

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  • Microsoft Kinect Sales Are 2X Faster Than iPad

    - by Gopinath
    Apple iPad broke many records and it was crowned as the fastest adopted digital device in the history. 2 million iPads were sold in two months and Apple fan boys are all happy with the news. Here comes some good news for Microsoft lovers – Microsoft’s Kinect is selling twice as fast as Apple iPads. In just 25 days after the launch, 2 million Kinects are sold across the globe – that means 100K Kinect sales per day. Very impressive! Kinect was originally released for XBox 360 gaming console but hackers and geeks are able to connect Kinect to Windows 7 PC to control computers using gestures. The possibilities Kinect usage in building natural user interfaces looks very promising. If this growth sustains after the festive season, Microsoft Kinect will displace iPad from the crown of fastest adopted digital device. More details at Xbox 360 Surpasses 2.5 Million Kinect Sensors Sold This article titled,Microsoft Kinect Sales Are 2X Faster Than iPad, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Role of Microsoft certifications ADO.Net, ASP.Net, WPF, WCF and Career?

    - by Steve Johnson
    I am a Microsoft fan and .Net enthusiast. I want to align my career in the lines of current and future .Net technologies. I have an MCTS in ASP.Net 3.5. The question is about the continuation of certifications and my career growth and maybe a different job! I want to keep pace with future Microsoft .Net technologies. My current job however doesn't allow so.So i bid to do .Net based certifications to stay abreast with latest .Net technologies. My questions: What certifications should i follow next? I have MCTS .Net 3.5 WPF(Exam 70-502) and MCTS .Net 3.5 WCF(Exam 70-504) in my mind so that i can go for Silverlight development and seek jobs related to Silverlight development. What other steps i need to take in order to develop professional expertise in technologies such as WPF, WCF and Silverlight when my current employer is reluctant to shift to latest .Net technologies? I am sure that there are a lot of people of around here who are working with .Net technologies and they have industrial experience. I being a new comer and starter in my career need to take right decision and so i am seeking help from this community in guiding me to the right path. Expert replies are much appreciated and thanks in advance. Best Regards Steve.

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  • SQL Server 2008 R2 Enterprise database has unexpected 4GB database size limit

    - by Jesse
    I have SQL Server 2008 R2 Enterprise installed on a local Windows 7 x64 workstation. When I create a database on the server, it unexpectedly has a 4GB size limit (Database properties in SQL Server Management Studio say size = 3934.38 MB, space available = 47.13 MB). Unfortunately the database needs more than 4GB, and Enterprise is not supposed to have a practical maximum size. I confirmed the database is on the Enterprise server: SELECT @@VERSIONMicrosoft SQL Server 2008 R2 (RTM) - 10.50.1600.1 (X64) Apr 2 2010 15:48:46 Copyright (c) Microsoft Corporation Enterprise Edition (64-bit) on Windows NT 6.1 <X64> (Build 7600: ) The database file is not set to restrict growth in SQL Server Management Studio, and there is plenty of hard drive space. The database was copied from SQL Express (which has a 4GB limit), but the same occurs with a fresh database creation. I've spent a couple of hours trying to figure this out and Google-searching, to no avail. Any ideas?

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  • Bruce Lee Software development.

    - by DesigningCode
    "Styles tend to not only separate men - because they have their own doctrines and then the doctrine became the gospel truth that you cannot change. But if you do not have a style, if you just say: Well, here I am as a human being, how can I express myself totally and completely? Now, that way you won't create a style, because style is a crystallization. That way, it's a process of continuing growth."- Bruce Lee This is kind of how I see software development. What I enjoyed in the the early days of Agile, things seemed very dynamic, people were working out all manner of ways of doing things. It was technique oriented, it was very fluid and people were finding all kinds of good ways of doing things.  Now when I look at the world of “Agile” it seems more crystalized.  In fact that seemed to be a goal, to crystalize the goodness so everyone can share.   I think mainly because it seems a heck of a lot easier to market.  People are more willing to accept a well defined doctrine and drink the Kool Aid.   Its more “corporate” or “professional”. But the process of crystalizing the goodness actually makes it bad.   But luckily in the world of software development there are still many people who are more focused on “how can I express myself totally and completely”.   We are seeing expressive languages, expressive frameworks, tooling that helps you to better express yourself, design techniques that allow you to better express your intent.    I love that stuff! So beware, be very cautious of anyone offering you new age wisdom based on crystals!

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  • Architect Day Artifacts

    - by Bob Rhubart
    In the last eight days the Oracle Technology Network Architect Day tour has stopped in Dallas, Anaheim (Disneyland, to be precise) , and at Oracle HQ in Redwood Shores,  CA. I was on-scene for the Dallas event, where I pulled a TMZ-style ambush on Chris Benedict from the Oracle Enterprise Solutions Group to capture this short video.     The other presenters escaped. But the slide decks from several of the presentations are now available on Slideshare:  IT Optimization: Reduce Data Center Costs and Set the Foundation for Future Growth as presented by Alan Levine, Oracle Enterprise Architect Senior Director Implementing Applications with SOA and Application Integration Architecture as presented by Vish Gaitonde, Director, Ecosystem Strategy, Application Integration Architecture Application Grid: Platform for Virtualization and Consolidation of Your Java Applications as presented by Sam Shah, Director, SOA and Integration, Oracle Enterprise Solutions Group Infrastructure Consolidation and Virtualization as presented by Steve Bennett, also a Director with the Oracle Enterprise Solutions Group Security in a Cloudy Architecture as presented by Geri Born, Security Specialist with the Oracle Enterprise Solutions Group I'll post more Architect Day presentations as soon as I track them down. A special thank you to Oracle ACE Directors Jordan Braunstein, Billy Tong, and Kai Yu, who were on hand in Dallas, and to fellow ACE Directors Basheer Khan and Floyd Teter for their participation in the Anaheim event.  (Floyd and his iPad came through again, allowing me to record the Anaheim panel discussion via Skype while sitting in my home office in Cleveland.) That audio, as well as audio from the panel discussion and a roundtable from the Dallas event, will be available soon as ArchBeat podcast programs. If you attended one of these events, a big thanks. Your active participation, your questions and input, are what these events are all about.  As new cities are added to the tour, we expect more of the same from the OTN architect community. And did I mention that the food is free? So stay tuned... del.icio.us Tags: oracle,otn,enterprise architecture,enterprise architect,archbeat,arch2arch,architect day Technorati Tags: oracle,otn,enterprise architecture,enterprise architect,archbeat,arch2arch,architect day   Cross-posted to the ArchBeat blog

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  • Architect Day Artifacts

    - by Bob Rhubart
    In the last eight days the Oracle Technology Network Architect Day tour has stopped in Dallas,  Anaheim (Disneyland, to be precise) , and at Oracle HQ in Redwood Shores,  CA. I was on-scene for the Dallas event, where I pulled a TMZ-style ambush on Chris Benedict from the Oracle Enterprise Solutions Group to capture this short video.     The other presenters escaped. But the slide decks from several of the presentations are now available on Slideshare:  IT Optimization: Reduce Data Center Costs and Set the Foundation for Future Growth as presented by Alan Levine, Oracle Enterprise Architect Senior Director Implementing Applications with SOA and Application Integration Architecture as presented by Vish Gaitonde, Director, Ecosystem Strategy, Application Integration Architecture Application Grid: Platform for Virtualization and Consolidation of Your Java Applications as presented by Sam Shah, Director, SOA and Integration, Oracle Enterprise Solutions Group Infrastructure Consolidation and Virtualization as presented by Steve Bennett, also a Director with the Oracle Enterprise Solutions Group Security in a Cloudy Architecture as presented by Geri Born, Security Specialist with the Oracle Enterprise Solutions Group I’ll post more Architect Day presentations as soon as I track them down. A special thank you to Oracle ACE Directors Jordan Braunstein, Billy Tong, and Kai Yu, who were on hand in Dallas, and to fellow ACE Directors Basheer Khan and Floyd Teter for their participation in the Anaheim event.  (Floyd and his iPad came through again, allowing me to record the Anaheim panel discussion via Skype while sitting in my home office in Cleveland.) That audio, as well as audio from the panel discussion and a roundtable from the Dallas event, will be available soon as ArchBeat podcast programs. If you attended one of these events, a big thanks. Your active participation, your questions and input, are what these events are all about.  As new cities are added to the tour, we expect more of the same from the OTN architect community. And did I mention that the food is free? So stay tuned… del.icio.us Tags: oracle,otn,enterprise architecture,enterprise architect,archbeat,arch2arch,architect day Technorati Tags: oracle,otn,enterprise architecture,enterprise architect,archbeat,arch2arch,architect day   Cross-posted to the Oracle Technology Network Blog

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  • MSDN article on jQuery Mobile

    - by Wallym
    My article on jQuery Mobile has been published.  Please check it out.There’s no doubt about it. Wherever developers look and whoever they talk to, mobile is at the top of the list. Talk to a C-level executive, and the conversation turns to mobile, and the question “How do I get me some of that?” comes up. Talk to other developers, and they tell you they’re targeting mobile devices. Mobile has become a big deal as smartphones have taken hold in the consumer marketplace.In the years leading up to the current focus on mobile applications and devices, Web developers have been adding more and more client-side functionality to their applications. You can see this in the use of client-side JavaScript libraries like jQuery.With the growth of the market for mobile devices, the ability to create applications that run across platforms is very important for developers and for businesses that are trying to keep their expenses in check. There are a set of applications, mostly in the area of content consumption (think Amazon.com), that run well in a mobile Web browser. Unfortunately, there are differences between Web browsers on various mobile devices. The goal of the recently introduced jQuery Mobile (jQM) library is to provide cross-browser support to allow developers to build applications that can run across the various mobile Web browsers and provide the same—or at least a very similar—user interface.The jQuery Mobile library was introduced in an alpha release in the fall of 2010 and released to manufacturing in November 2011. At the time of this writing, the current version of jQuery Mobile is 1.1.1. By the time you read this, jQuery Mobile will almost certainly have reached version 1.2.0. The library has been embraced by Microsoft, Adobe and other companies for mobile Web development. In August 2011, jQM had 32 percent market share compared with other mobile JavaScript frameworks such as iWebKit and jQTouch. This market share is impressive given that it started from zero little more than 12 months ago, and the 1.0 release is the first officially supported release.

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  • Talking JavaOne with Rock Star Raghavan Srinivas

    - by Janice J. Heiss
    Raghavan Srinivas, affectionately known as “Rags,” is a two-time JavaOne Rock Star (from 2005 and 2011) who, as a Developer Advocate at Couchbase, gets his hands dirty with emerging technology directions and trends. His general focus is on distributed systems, with a specialization in cloud computing. He worked on Hadoop and HBase during its early stages, has spoken at conferences world-wide on a variety of technical topics, conducted and organized Hands-on Labs and taught graduate classes.He has 20 years of hands-on software development and over 10 years of architecture and technology evangelism experience and has worked for Digital Equipment Corporation, Sun Microsystems, Intuit and Accenture. He has evangelized and influenced the architecture of numerous technologies including the early releases of JavaFX, Java, Java EE, Java and XML, Java ME, AJAX and Web 2.0, and Java Security.Rags will be giving these sessions at JavaOne 2012: CON3570 -- Autosharding Enterprise to Social Gaming Applications with NoSQL and Couchbase CON3257 -- Script Bowl 2012: The Battle of the JVM-Based Languages (with Guillaume Laforge, Aaron Bedra, Dick Wall, and Dr Nic Williams) Rags emphasized the importance of the Cloud: “The Cloud and the Big Data are popular technologies not merely because they are trendy, but, largely due to the fact that it's possible to do massive data mining and use that information for business advantage,” he explained. I asked him what we should know about Hadoop. “Hadoop,” he remarked, “is mainly about using commodity hardware and achieving unprecedented scalability. At the heart of all this is the Java Virtual Machine which is running on each of these nodes. The vision of taking the processing to where the data resides is made possible by Java and Hadoop.” And the most exciting thing happening in the world of Java today? “I read recently that Java projects on github.com are just off the charts when compared to other projects. It's exciting to realize the robust growth of Java and the degree of collaboration amongst Java programmers.” He encourages Java developers to take advantage of Java 7 for Mac OS X which is now available for download. At the same time, he also encourages us to read the caveats. Originally published on blogs.oracle.com/javaone.

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  • Talking JavaOne with Rock Star Raghavan Srinivas

    - by Janice J. Heiss
    Raghavan Srinivas, affectionately known as “Rags,” is a two-time JavaOne Rock Star (from 2005 and 2011) who, as a Developer Advocate at Couchbase, gets his hands dirty with emerging technology directions and trends. His general focus is on distributed systems, with a specialization in cloud computing. He worked on Hadoop and HBase during its early stages, has spoken at conferences world-wide on a variety of technical topics, conducted and organized Hands-on Labs and taught graduate classes.He has 20 years of hands-on software development and over 10 years of architecture and technology evangelism experience and has worked for Digital Equipment Corporation, Sun Microsystems, Intuit and Accenture. He has evangelized and influenced the architecture of numerous technologies including the early releases of JavaFX, Java, Java EE, Java and XML, Java ME, AJAX and Web 2.0, and Java Security.Rags will be giving these sessions at JavaOne 2012: CON3570 -- Autosharding Enterprise to Social Gaming Applications with NoSQL and Couchbase CON3257 -- Script Bowl 2012: The Battle of the JVM-Based Languages (with Guillaume Laforge, Aaron Bedra, Dick Wall, and Dr Nic Williams) Rags emphasized the importance of the Cloud: “The Cloud and the Big Data are popular technologies not merely because they are trendy, but, largely due to the fact that it's possible to do massive data mining and use that information for business advantage,” he explained. I asked him what we should know about Hadoop. “Hadoop,” he remarked, “is mainly about using commodity hardware and achieving unprecedented scalability. At the heart of all this is the Java Virtual Machine which is running on each of these nodes. The vision of taking the processing to where the data resides is made possible by Java and Hadoop.” And the most exciting thing happening in the world of Java today? “I read recently that Java projects on github.com are just off the charts when compared to other projects. It's exciting to realize the robust growth of Java and the degree of collaboration amongst Java programmers.” He encourages Java developers to take advantage of Java 7 for Mac OS X which is now available for download. At the same time, he also encourages us to read the caveats.

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  • IOUG Webcast Series on Identity Management

    - by Tanu Sood
    Identity Management for Business Empowerment Identity Management has gone from the realm of IT tools to being a business solution. Security and Identity Management offer confidence in doing secure and compliant business. But more than that, Identity Management today contributes to business growth with secure social, cloud, mobile and internal & external ecosystem enablement. Cloud computing has heightened the interest in user access security, mobile computing brings access to information beyond the enterprise and a bring your own device culture in-house, social media has added a new dimension to user identity and increasing security compliance pressure has made organizations rethink their roles and entitlements strategy. To discuss the industry trends, maturity and framework for security, compliance and business empowerment with identity management, Oracle is proud to collaborate with IOUG to launch a series of live webcasts. Covering a span of topics from identity platform to entitlements managements, privilege access management and cloud, mobile and social security, these webcasts will provide direct access to subject matter experts and technology specialists. Hear first-hand about best practices, a pragmatic approach to security implementation, customer success stories and more. Register today for the individual webcasts or the series. And just a reminder that the conversation starts at COLLABORATE 12 in Las Vegas from April 22nd – 26th. In addition to our conference sessions, as an added value this year, we are offering a half-day deep dive session on Oracle Identity Management: Building a Security and Compliance Framework for Oracle Systems. The session is scheduled for Sunday, April 22nd from 9 am to 3 pm and will cover relevant topics such as: • A Primer on Identity Management • Security and Compliance with Oracle Identity Management • Security for Oracle Applications, Fusion Applications• Managing Identities in The Cloud and Mobile World • Best Practices: Building an Identity Roadmap and Getting Started To get a head start on your compliance and security program, pre-register for this session today.

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  • Is Openness at the heart of the EU Digital Agenda?

    - by trond-arne.undheim
    At OpenForum Europe Summit 2010, to be held in Brussels, Autoworld, 11 Parc du Cinquantenaire on Thursday 10 June 2010, a number of global speakers will discuss whether it indeed provides an open digital market as a catalyst for economic growth and if it will deliver a truly open e-government and digital citizenship (see Summit 2010). In 2008, OpenForum Europe, a not-for-profit champion of openness through open standards, hosted one of the most cited speeches by Neelie Kroes, then Commissioner of Competition. Her forward-looking speech on openness and interoperability as a way to improve the competitiveness of ICT markets set the EU on a path to eradicate lock-in forever. On the two-year anniversary of that event, Vice President Kroes, now the first-ever Commissioner of the Digital Agenda, is set to outline her plans for delivering on that vision. Much excitement surrounds open standards, given that Kroes is a staunch believer. The EU's Digital Agenda promises IT standardization reform in Europe and vows to recognize global standards development organizations (fora/consortia) by 2010. However, she avoided the term "open standards" in her new strategy. Markets are, of course, asking why she is keeping her cards tight on this crucial issue. Following her speech, Professor Yochai Benkler, award-winning author of "The Wealth of Networks", and Professor Nigel Shadbolt, appointed by the UK Government to work alongside Sir Tim Berners-Lee to help transform public access to UK Government information join dozens of speakers in the quest to analyse, entertain and challenge European IT policy, people, and documents. Speakers at OFE Summit 2010 include David Drummond, Senior VP Corporate Development and Chief Legal Officer, Google; Michael Karasick, VP Technology and Strategy, IBM; Don Deutsch, Vice President, Standards Strategy and Architecture for Oracle Corp; Thomas Vinje, Partner Clifford Chance; Jerry Fishenden, Director, Centre for Policy Research, and Rishab Ghosh, head, collaborative creativity group, UNU-MERIT, Maastricht (see speakers). Will openness stay at the heart of EU Digital Agenda? Only time will show.

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  • Planning for the Recovery

    - by john.orourke(at)oracle.com
    As we plan for 2011, there are many positive signs in the global economy, but also some lingering issues. Planning no longer is about extrapolating past performance and adjusting for growth. It is now about constantly testing the temperature of the water, formulating scenarios, assessing risk and assigning probabilities.  So how does one plan for recovery and improve forecast accuracy in such a volatile environment?  Here are some suggestions from a recent article I wrote, which was published in the December Financial Planning & Analysis (FP&A) newsletter from the AFP (Association of Financial Professionals): Increase the frequency of forecasting Get more line managers involved in the planning and forecasting process Re-consider what's being measured - i.e. key financial and operational metrics Incorporate risk and probability into forecasts Reduce reliance on spreadsheets - leverage packaged EPM applications To learn more about these best practices, check out the FP&A section of the AFP website and register to receive the FP&A newsletter.  AFP recently launched a new topic area focused on the FP&A function and items of interest to this group of finance professionals.  In addition to the FP&A quarterly newsletter, AFP will be publishing articles, running webinars and will have an FP&A track in their annual conference, which is in Boston next November.  Brian Kalish, AFP's Finance Lead, is hoping this initiative creates a valuable networking and information-sharing resource for FP&A professionals. Here's a link to the FP&A page on the AFP web site:  http://www.afponline.org/pub/res/topics/topics_fpa.html If you register on the site you can access and subscribe to the FP&A newsletter and other resources. Best of luck in your planning for 2011 and beyond!   

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  • Right-Time Retail Part 3

    - by David Dorf
    This is part three of the three-part series.  Read Part 1 and Part 2 first. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Marketing Real-time isn’t just about executing faster; it extends to interactions with customers as well. As an industry, we’ve spent many years analyzing all the data that’s been collected. Yes, that data has been invaluable in helping us make better decisions like where to open new stores, how to assort those stores, and how to price our products. But the recent advances in technology are now making it possible to analyze and deliver that data very quickly… fast enough to impact a potential sale in near real-time. Let me give you two examples. Salesmen in car dealerships get pretty good at sizing people up. When a potential customer walks in the door, it doesn’t take long for the salesman to figure out the revenue at stake. Is this person a real buyer, or just looking for a fun test drive? Will this person buy today or three months from now? Will this person opt for the expensive packages, or go bare bones? While the salesman certainly asks some leading questions, much of information is discerned through body language. But body language doesn’t translate very well over the web. Eloqua, which was acquired by Oracle earlier this year, reads internet body language. By tracking the behavior of the people visiting your web site, Eloqua categorizes visitors based on their propensity to buy. While Eloqua’s roots have been in B2B, we’ve been looking at leveraging the technology with ATG to target B2C. Knowing what sites were previously visited, how often the customer has been to your site recently, and how long they’ve spent searching can help understand where the customer is in their purchase journey. And knowing that bit of information may be enough to help close the deal with a real-time offer, follow-up email, or online customer service pop-up. This isn’t so different from the days gone by when the clerk behind the counter of the corner store noticed you were lingering in a particular aisle, so he walked over to help you compare two products and close the sale. You appreciated the personalized service, and he knew the value of the long-term relationship. Move that same concept into the digital world and you have Oracle’s CX Suite, a cloud-based offering of end-to-end customer experience tools, assembled primarily from acquisitions. Those tools are Oracle Marketing (Eloqua), Oracle Commerce (ATG, Endeca), Oracle Sales (Oracle CRM On Demand), Oracle Service (RightNow), Oracle Social (Collective Intellect, Vitrue, Involver), and Oracle Content (Fatwire). We are providing the glue that binds the CIO and CMO together to unleash synergies that drive the top-line higher, and by virtue of the cloud-approach, keep costs at bay. My second example of real-time marketing takes place in the store but leverages the concepts of Web marketing. In 1962 the decline of personalized service in retail began. Anyone know the significance of that year? That’s when Target, K-Mart, and Walmart each opened their first stores, and over the succeeding years the industry chose scale over personal service. No longer were you known as “Jane with the snotty kid so make sure we check her out fast,” but you suddenly became “time-starved female age 20-30 with kids.” I’m not saying that was a bad thing – it was the right thing for our industry at the time, and it enabled a huge amount of growth, cheaper prices, and more variety of products. But scale alone is no longer good enough. Today’s sophisticated consumer demands scale, experience, and personal attention. To some extent we’ve delivered that on websites via the magic of cookies, your willingness to log in, and sophisticated data analytics. What store manager wouldn’t love a report detailing all the visitors to his store, where they came from, and which products that examined? People trackers are getting more sophisticated, incorporating infrared, video analytics, and even face recognition. (Next time you walk in front on a mannequin, don’t be surprised if it’s looking back.) But the ultimate marketing conduit is the mobile phone. Since each mobile phone emits a unique number on WiFi networks, it becomes the cookie of the physical world. Assuming congress keeps privacy safeguards reasonable, we’ll have a win-win situation for both retailers and consumers. Retailers get to know more about the consumer’s purchase journey, and consumers get higher levels of service with the retailer. When I call my bank, a couple things happen before the call is connected. A reverse look-up on my phone number identifies me so my accounts can be retrieved from Siebel CRM. Then the system anticipates why I’m calling based on recent transactions. In this example, it sees that I was just charged a foreign currency fee, so it assumes that’s the reason I’m calling. It puts all the relevant information on the customer service rep’s screen as it connects the call. When I complain about the fee, the rep immediately sees I’m a great customer and I travel lots, so she suggests switching me to their traveler’s card that doesn’t have foreign transaction fees. That technology is powered by a product called Oracle Real-Time Decisions, a rules engine built to execute very quickly, basically in the time it takes the phone to ring once. So let’s combine the power of that product with our new-found mobile cookie and provide contextual customer interactions in real-time. Our first opportunity comes when a customer crosses a pre-defined geo-fence, typically a boundary around the store. Context is the key to our interaction: that’s the customer (known or anonymous), the time of day and day of week, and location. Thomas near the downtown store on a Wednesday at noon means he’s heading to lunch. If he were near the mall location on a Saturday morning, that’s a completely different context. But on his way to lunch, we’ll let Thomas know that we’ve got a new shipment of ASICS running shoes on display with a simple text message. We used the context to look-up Thomas’ past purchases and understood he was an avid runner. We used the fact that this was lunchtime to select the type of message, in this case an informational message instead of an offer. Thomas enters the store, phone in hand, and walks to the shoe department. He scans one of the new ASICS shoes using the convenient QR Codes we provided on the shelf-tags, but then he starts scanning low-end Nikes. Each scan is another opportunity to both learn from Thomas and potentially interact via another message. Since he historically buys low-end Nikes and keeps scanning them, he’s likely falling back into his old ways. Our marketing rules are currently set to move loyal customer to higher margin products. We could have set the dials to increase visit frequency, move overstocked items, increase basket size, or many other settings, but today we are trying to move Thomas to higher-margin products. We send Thomas another text message, this time it’s a personalized offer for 10% off ASICS good for 24 hours. Offering him a discount on Nikes would be throwing margin away since he buys those anyway. We are using our marketing dollars to change behavior that increases the long-term value of Thomas. He decides to buy the ASICS and scans the discount code on his phone at checkout. Checkout is yet another opportunity to interact with Thomas, so the transaction is sent back to Oracle RTD for evaluation. Since Thomas didn’t buy anything with the shoes, we’ll print a bounce-back coupon on the receipt offering 30% off ASICS socks if he returns within seven days. We have successfully started moving Thomas from low-margin to high-margin products. In both of these marketing scenarios, we are able to leverage data in near real-time to decide how best to interact with the customer and lead to an increase in the lifetime value of the customer. The key here is acting at the moment the customer shows interest using the context of the situation. We aren’t pushing random products at haphazard times. We are tailoring the marketing to be very specific to this customer, and it’s the technology that allows this to happen in near real-time. Conclusion As we enable more right-time integrations and interactions, retailers will begin to offer increased service to their customers. Localized and personalized service at scale will drive loyalty and lead to meaningful revenue growth for the retailers that execute well. Our industry needs to support Commerce Anywhere…and commerce anytime as well.

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  • links for 2011-03-02

    - by Bob Rhubart
    Oracle Technology Network Architect Day: Denver Registration is now open. Sessions will cover IT Optimization and consolidation, cloud computing, the evolving role of enterprise IT, and more. (tags: oracle otn entarch event denver) SOA Suite Integration: Part 2: A basic BPEL process (The Shorten Spot) The latest post in Anthony's Shorten's series about SOA Suite integration with Oracle Utilities Application Framework. (tags: oracle otn soa bpel soasuite) ADF: How to create web service based ADF pages The first in promised series of three posts on the topic by Marianne Horsch. (tags: oracle soa webservices adf) David Butler: MDM Poised for Growth (Oracle Master Data Management) David says: "Businesses are talking about the need to fix master data before they can successfully move forward on SOA initiatives. And the growing demands for compliance continue to be a major driver." (tags: oracle otn mdm) Cloud governance is about more than security | The Pervasive Data Center - CNET News Legal and regulatory procedures, transparency, service levels, indemnification, and more are all part of a broader governance landscape that requires IT to work closely with business users. Read this blog post by Gordon Haff on The Pervasive Data Center. (tags: ping.fm) Senthilkumar Rajendran's Blog: Horizontal Scaling OBIEE 11g (tags: ping.fm) InfoQ: Searching Without Objectives Kenneth O. Stanley considers that innovation is stifled when we are strictly following a high goal, and we would progress more when we are inclined to discovery rather than following an objective. (tags: ping.fm) InfoQ: Brownfield Software - Industrial Waste or Business Fertilizer? Josh Graham addresses 10 myths related to working on legacy software, attempting to prove that one can make good use of legacy code without having to rewrite the entire thing. (tags: ping.fm)

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  • Webinar: NoSQL - Data Center Centric Application Enablement

    - by Charles Lamb
    NoSQL - Data Center Centric Application Enablement AUGUST 6 WEBINAR About the Webinar The growth of Datacenter infrastructure is trending out of bounds, along with the pace in user activity and data generation in this digital era. However, the nature of the typical application deployment within the data center is changing to accommodate new business needs. Those changes introduce complexities in application deployment architecture and design, which cascade into requirements for a new generation of database technology (NoSQL) destined to ease that complexity. This webcast will discuss the modern data centers data centric application, the complexities that must be dealt with and common architectures found to describe and prescribe new data center aware services. Well look at the practical issues in implementation and overview current state of art in NoSQL database technology solving the problems of data center awareness in application development. REGISTER NOW>> MORE INFORMATION >> NOTE! All attendees will be entered to win a guest pass to the NoSQL Now! 2013 Conference & Expo. About the Speaker Robert Greene, Oracle NoSQL Product Management Robert GreeneRobert Greene is a principle product manager / strategist for Oracle’s NoSQL Database technology. Prior to Oracle he was the V.P. Technology for a NoSQL Database company, Versant Corporation, where he set the strategy for alignment with Big Data technology trends resulting in the acquisition of the company by Actian Corp in 2012. Robert has been an active member of both commercial and open source initiatives in the NoSQL and Object Relational Mapping spaces for the past 18 years, developing software, leading project teams, authoring articles and presenting at major conferences on these topics. In his previous life, Robert was an electronic engineer developing first generation wireless, spread spectrum based security systems.

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  • ArchBeat Link-o-Rama for 11/22/2011

    - by Bob Rhubart
    A Brief Introduction on Migrating to an Oracle-based Cloud Environment | Tom Laszewski "Before you can start migrating to the cloud, you must define what the cloud means to you," says Tom Laszeski. "The cloud is not a specific software or hardware product; contrary to what many technology vendors would have you believe." Custom Exception Registration for ADF BC EO Attribute | Andrejus Baranovskis "Sometimes customers prefer to implement business logic validation completely in Java, without using ADF BC declarative/Groovy validation rules," says Oracle ACE Director Andrejus Baranovskis. "Thats fine, we can code business logic validation in ADF and implement different custom validation methods on VO/EO level." Oracle Exadata Virtual Conference - Jan 20 2012 The Exadata SIG, along with IOUG, is organizing the First Exadata Virtual Conference, to be held on January 20, 2012. Proposals for presentations are now being accepted. Smooth Sailing or Rough Waters: Navigating Policy Administration Modernization | Helen Pitts "It’s no surprise that fueling growth, both now and in the future, continues to be a key driver for modernization" says Helen Pitts. "Why? Inflexible, hard-coded, legacy systems require customization by IT every time a change is required." Architects putting on the Ritz; Info integration book learning; Platform for SAS Grid Computing This week on the Architect Home Page on OTN. Webcast: Introducing Oracle WebLogic Server 12c: Developer Deep Dive - Dec 1 - 11am PT / 2pm ET Learn how Oracle WebLogic Server 12c enables rapid development of modern, lightweight Java EE 6 applications. Discover how you can leverage the latest development technologies, tools and standards when deploying to Oracle WebLogic Server across both conventional and Cloud environments. Architecture all day. Oracle Technology Network Architect Day - Phoenix, AZ - Dec14. Free registration. When: December 14, 2011 Where: The Ritz-Carlton, Phoenix, 2401 East Camelback Road, Phoenix, AZ 85016 Registration is free, but seating is limited.

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  • Thursday at OpenWorld: Identity Management

    - by Tanu Sood
    Before you know it, we are at the last day at Oracle OpenWorld. But just the same, Thursday is packed with informational, educational and networking opportunities. Here’s what is in store for you today: Thursday, October 4, 2012 CON5749: Solutions for Migration of Oracle Waveset to Oracle Identity Manager 11:15 a.m. – 12:15 p.m., Moscone West 3008 Many customers of Oracle Waveset (formerly Sun Identity Manager) are planning a migration to the strategic provisioning product Oracle Identity Manager. There are several approaches to migrating to Oracle Identity Manager. Presented by Hub City Media and Oracle, this session covers these various approaches to help you select the optimum choice for your implementation. CON9640: Evolving Identity Management 12:45 p.m. – 1:45 p.m., Moscone West 3008 Identity management requirements have evolved and are continuing to evolve as organizations seek to secure cloud and mobile access.  Customers are seeing good success reducing costs and supporting business growth with by embracing a service-oriented, platform approach to addressing identity management requirements.  This session will explore these emerging requirements and share best practices for evolving your implementation. CON9662: Securing Oracle Applications with the Oracle Enterprise Identity Management Platform 2:15 p.m. – 3:15 p.m., Moscone West 3008 Oracle Enterprise Identity Management solutions are designed to secure access and simplify compliance to Oracle Applications.  Whether you are an EBS customer looking to upgrade from Oracle Single Sign-on or a Fusion Application customer seeking to leverage the Identity instance as an enterprise security platform, this session with Qualcomm and Oracle will help you understand how to get the most out of your investment. HOL10479: Integrated Identity Governance 12:45 p.m. – 1:45 p.m., Marriott Marquis – Salon 1/2 This hands-on lab demonstrates Oracle’s integrated and self-service-oriented identity governance solution, which includes simple access request, business-user-friendly access certification, closed-loop remediation, and both standard and privileged accounts. For a complete listing, refer to the Focus on Identity Management document. And as always, you can find us on @oracleidm on twitter and FaceBook. Use #oow and #idm to join in the conversation.

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  • Partner WebCasts: EMEA Alliances and Channels Hardware Webinars, July 2012

    - by rituchhibber
    Dear partner Oracle is pleased to invite you to the following webcasts dedicated to our EMEA partner community and designed to provide you with important news on our SPARC and Storage product portfolios. Please ensure you don't miss these unique learning opportunities! 1. How to Make Money Selling SPARC! 3PM CET (2pm UKT), Tuesday, July 10, 2012 The webcast will be hosted by - Rob Ludeman, from SPARC Product Management, and Thomas Ressler, WWA&C Alliances Consultant. Agenda: To bring our partners timely, valuable information, focused on increase in their success during selling SPARC systems. The webcast will be focused and targeted on specific topics and will last approximately in 30 minutes.You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW 2. Introduction to Oracle’s New StorageTek SL150 Modular Tape Library 3pm CET (2pm UK), Thursday, July 12, 2012 This webcast will help you to understand Oracle's New StorageTek SL150 Modular tape library which is the first scalable tape library designed for small and midsized companies that are experiencing high growth. Built from Oracle software and StorageTek library technology, it delivers a cost-effective combination of ease of use and scalability, resulting in overall TCO savings. During the webcast Cindy McCurley, from Tape Product Management will introduce you to the latest addition to the Oracle Tape Storage product portfolio, the SL150 Modular Tape Library. This 60 minutes webcast will cover the product’s features, positioning, unique selling points and a competitive overview on StorageTek. You can submit your questions via WebEx chat and there will be a live Q&A session at the end of the webcast. REGISTER NOW Delivery Format This FREE online LIVE eSeminar will be delivered over the Web and Conference Call. Note: Please join the call 10 minutes before the scheduled start time. We look forward to your participation. Best regards, Giuseppe Facchetti EMEA Partner Business Development Manager, Oracle Hardware Sales Sasan Moaveni EMEA Storage Sales Manager, Oracle Hardware Sales

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  • Incremental backups in Quickbooks 2005

    - by Nathan DeWitt
    My church uses Quickbooks 2005. They have a backup to a 512 MB thumbdrive. They have been backing up about every week for the past 18 months. The filesize of the backups have grown from 14 MB to about 23 MB. I was planning on giving them a 1 or 2 GB thumb drive and calling it a day, but when I dumped this info into Excel and projected out the growth rate, I found that we'll hit 1 GB in July, and 10 GB in about another 18 months, and then 100 GB about 18 months after that. It looks to me like Quickbooks saves all the transactions with every backup. Is there a way to force incremental backups? If this is the way it is, that's fine, but I'd rather not keep buying another order of magnitude of storage space every 18 months. Can I safely delete the previous backups, and just keep the recent 2 or 3 months worth? Thanks.

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  • MTN WMS Implementation Story

    - by aditya.agarkar
    MTN is Africa's largest cellular phone company serving millions of customers across 21 countries. MTN uses Oracle WMS to manage its distribution activities and its sizzling growth. Just for perspective, since 2004, Africa has been the fastest growing mobile phone market in the world. If you want to know more about MTN and the WMS Project at MTN, a summarized view of MTN WMS project is here. The WMS Project at MTN was presented at Oracle Open World in 2007. The extensive automation at MTN includes interface with Conveyor for item transport, High Speed Sorter for item routing, Put to Light for packing accuracy, ASRS Carousel/Lift for inventory Security and Storage Optimization, Check Weight Scale for shipping accuracy, Automated Carton Erectors for package creation and Automated Carton Labeling. Subsequent to this presentation and their go-live in 2007, the MTN warehouse has scaled new heights. The volume has grown manifolds (as can be expected in a fast growing cellular market). Oracle WMS has been able to scale very well to the increase in volume, just as it was designed to do. Here are a couple of videos that highlight the WMS operations at MTN:  1) Video Interview with Margaretha Theart (Warehouse Manager at MTN) 2) Automation Video at MTN (Hat tip: Syed Imran) Enjoy!

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  • Apple Giving Away $10,000 On The Occasion of 10 Billion App Store Downloads

    - by Gopinath
    Apple got yet another reason to brag it’s App Store success – nearly 10 billion apps  downloaded around the world. To show off this, they put a big banner over here   To celebrate the occasion, Apple will give $10,000 iTunes Gift Card to the person who downloads the 10th billion app, either free or paid app. Rules and regulations of the contest are available here. Apple’s App Store is a huge success and it’s at the centre of it’s smart devices eco system – iPhone, iPad and iPod. In April 2009 the store marked 1 billionth download, September 2009 2 billionth and in January 2010, 3 billionth app downloaded. In less than an year the number downloads has seen 3 fold growth and all set to reach 10 billions. This article titled,Apple Giving Away $10,000 On The Occasion of 10 Billion App Store Downloads, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Case Study: Polystar Improves Telecom Networks Performance with Embedded MySQL

    - by Bertrand Matthelié
    Polystar delivers and supports systems that increase the quality, revenue and customer satisfaction of telecommunication services. Headquarted in Sweden, Polystar helps operators worldwide including Telia, Tele2, Telekom Malysia and T-Mobile to monitor their network performance and improve service levels. Challenges Deliver complete turnkey solutions to customers integrating a database ensuring high performance at scale, while being very easy to use, manage and optimize. Enable the implementation of distributed architectures including one database per server while maintaining a low Total Cost of Ownership (TCO). Avoid growing database complexity as the volume of mobile data to monitor and analyze drastically increases. Solution Evaluation of several databases and selection of MySQL based on its high performance, manageability, and low TCO. The MySQL databases implemented within the Polystar solutions handle on average 3,000 to 5,000 transactions per second. Up to 50 million records are inserted every day in each database. Typical installations include between 50 and 100 MySQL databases, up to 300 for the largest ones. Data is then periodically aggregated, with the original records being overwritten, as the need for detailed information becomes unnecessary to operators after a few weeks. The exponential growth in mobile data traffic driven by the proliferation of smartphones and usage of social media requires ever more powerful solutions to monitor, analyze and turn network data into actionable business intelligence. With MySQL, Polystar can deliver powerful, yet easy to manage, solutions to its customers. MySQL-based Polystar solutions enable operators to monitor, manage and improve the service levels of their telecom networks in over a dozen countries from a single location. The new and innovative MySQL features constantly delivered by Oracle help ensure Polystar that it will be able to meet its customer’s needs as they evolve. “MySQL has been a great embedded database choice for us. It delivers the high performance we need while remaining very easy to use, manage and tune. Power and simplicity at its best.” Mats Söderlindh, COO at Polystar.

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  • Calculating Cloud Service Costs [closed]

    - by capdragon
    Possible Duplicate: Can you help me with my capacity planning? I would like to scale a web application to the Cloud and wanted to know if anyone had any experience calculating costs and could tell me how I would go about that. I have NO experience with cloud services at all. Currently my production environment consists of two web servers and one database server. If the application continues on a linear growth path, eventually, I want to scale to the cloud to avoid any more long term commitments to extra hardware. I want to be able to create a similar environment I have now as a baseline. Have this as my fixed cost that I will always have. I also want to calculate my variable costs that will increase with more users or bandwidth. I don't have a preferred cloud vendor. Amazon, Rackspace, Terremark or any other is fine as long as understand how to calculate my fixed and variable costs.

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  • Oracle Buys Compendium - Adds Leading Content Marketing Platform to Oracle Eloqua Marketing Cloud

    - by Richard Lefebvre
    News Facts Oracle today announced that it has acquired Compendium, a cloud-based content marketing provider that helps companies plan, produce and deliver engaging content across multiple channels throughout their customers’ lifecycle. Compendium’s data-driven approach aligns relevant content with customer data and profiles to help companies more effectively attract prospects, engage buyers, accelerate conversion of prospects to opportunities, increase adoption, and drive revenue growth. Compendium’s innovative solution complements Oracle’s industry leading Eloqua Marketing Cloud which is a part of Oracle’s comprehensive Customer Experience solution. The combination of Oracle Eloqua Marketing Cloud with Compendium is expected to enable modern marketers to align persona-based content to customers’ digital body language to increase “top-of-funnel” customer engagement, improve the quality of sales leads, realize the highest return on their marketing investment, and increase customer loyalty. More information on this announcement can be found at http://www.oracle.com/compendium. Supporting Quotes “As customers increasingly access information through online and mobile channels, the buying process is shifting from sales-driven to marketing-driven. Now, more than ever, marketers are challenged to deliver relevant and engaging content across multiple channels and throughout the customer lifecycle,” said Thomas Kurian, Executive Vice President, Oracle Development. “By adding Compendium’s content marketing platform to Oracle Eloqua Marketing Cloud, customers will be able to capture more prospects, improve the customer experience and drive top line revenue.” “Oracle Eloqua Marketing Cloud is uniquely positioned to capture a prospect’s digital body language to help companies know each buyer’s demographics, behaviors and influencers,” said Chris Baggott, Compendium CEO. “By combining this buyer profile with Compendium’s data-driven content marketing platform, marketers will be able to deliver the right content, to the right individual across the right channel at the right time. We are very excited to now be a part of the industry’s most complete marketing cloud solution, giving us a global stage to deliver innovative content marketing solutions.” Supporting Resources About Oracle and Compendium General Presentation Customer and Partner Letter FAQ

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