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  • ??????Oracle Service Cloud??

    - by hamsun
    Adriana Garjoaba,Oracle,2014?5?16? 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Normal 0 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ?????? ????????(SUN)??? v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);}w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false 21 false false false EN-US ZH-CN X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:????; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} ? ?16????????,??????????????,??????????? ?! ????????,????????????????/?????,???????????????? ??????????? ??????????????????“??????????”????????????:??????????,? ???????????????????????Answer ID 1925? ????????????,?????:??????????????????????????????????????? ???,???????????????????,??????????????????????,???? ????????????? ???????????????????????????????????,??????????????????? ????????????????????????????? ????,????????????,????????????????????????,???????????? ???,????????????????,???????????? ? ???????????: o ? ????? o ?????????,? ?????????????????????????“???” o ?UMS??????? o ? ? o ????????? ? ???: Sarah Anderson?RightNow? ???4??????,????????????????????? ?????????????,????Oracle RightNow? ?: o RightNow Customer Service Administration o RightNow Analytics o RightNow Customer Portal Designer and Contact Center Experience Designer Administration o RightNow Marketing and Feedback ??RightNow????? RightNow??????????????,????????????????????? ????????RightNow??,?????????????????????,????????????,???????

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  • What is a good motivating example for dataflow concurrency?

    - by Alex Miller
    I understand the basics of dataflow programming and have encountered it a bit in Clojure APIs, talks from Jonas Boner, GPars in Groovy, etc. I know it's prevalent in languages like Io (although I have not studied Io). What I am missing is a compelling reason to care about dataflow as a paradigm when building a concurrent program. Why would I use a dataflow model instead of a mutable state+threads+locks model (common in Java, C++, etc) or an actor model (common in Erlang or Scala) or something else? In particular, while I know of library support in the languages above (and Scala and Ruby), I don't know of a single program or library that is a poster child user of this model. Who is using it? Why do they find it better than the other models I mentioned?

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  • Beginning GWT and Java - wich is the best route when coming from LAMP background?

    - by Cambiata
    Hi! I've worked a lot with php/mysql on linux servers, including frameworks, orm etc. Now I want to give GWT and Java a try! Installing GWT SDK, Eclipse plugin etc and running a "Hello world" is no problem... The server is running automagically in the background... But when it comes to setting it up my self, there seems to be confusingly many options. Jetty? Tomcat? Glassfish? How are those related/combinable to/with Apache? Are there any good resources or tutorials for setting up java development and server environments suited for one like me with PHP background? Maybe pointing out the possiblities of running PHP and Java on the same server? Regards / Jonas

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  • What are the lesser known but cool data structures ?

    - by f3lix
    There a some data structures around that are really cool but are unknown to most programmers. Which are they? Everybody knows linked lists, binary trees, and hashes, but what about Skip lists, Bloom filters for example. I would like to know more data structures that are not so common, but are worth knowing because they rely on great ideas and enrich a programmer's tool box. PS: I am also interested on techniques like Dancing links which make interesting use of the properties of a common data structure. EDIT: Please try to include links to pages describing the data structures in more detail. Also, try to add a couple of words on why a data structures is cool (as Jonas Kölker already pointed out). Also, try to provide one data-structure per answer. This will allow the better data structures to float to the top based on their votes alone.

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  • Should I use the Model-View-ViewModel (MVVM) pattern in Silverlight projects?

    - by Jon Galloway
    One challenge with Silverlight controls is that when properties are bound to code, they're no longer really editable in Blend. For example, if you've got a ListView that's populated from a data feed, there are no elements visible when you edit the control in Blend. I've heard that the MVVM pattern, originated by the WPF development community, can also help with keeping Silverlight controls "blendable". I'm still wrapping my head around it, but here are some explanations: http://www.nikhilk.net/Silverlight-ViewModel-Pattern.aspx http://mark-dot-net.blogspot.com/2008/11/model-view-view-model-mvvm-in.html http://www.ryankeeter.com/silverlight/silverlight-mvvm-pt-1-hello-world-style/ http://jonas.follesoe.no/YouCardRevisitedImplementingTheViewModelPattern.aspx One potential downside is that the pattern requires additional classes, although not necessarily more code (as shown by the second link above). Thoughts?

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  • Best OpenID library for Java

    - by Adam Crume
    I want users to be able to log into my website with OpenID, but I don't know which library to use. I know which ones are out there, but I would like to know which one would be best. I'm running JOnAS, but no web framework (no Spring, Struts, GWT, etc.). (Please don't chastise me for not using a web framework. I have my reasons.) For what it's worth, my web site is broken into multiple WARs, and I would prefer something that works well in that situation, but that's not a big deal. Does anyone have experience with the different libraries? Any experiences or wisdom you can share?

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  • Silverlight Cream for March 10, 2010 - 2 -- #811

    - by Dave Campbell
    In this Issue: AfricanGeek, Phil Middlemiss, Damon Payne, David Anson, Jesse Liberty, Jeremy Likness, Jobi Joy(-2-), Fredrik Normén, Bobby Diaz, and Mike Taulty(-2-). Shoutouts: Shawn Wildermuth blogged that they posted My "What's New in Silverlight 3" Video from 0reDev Last Fall Shawn Wildermuth also has a post up for his loyal followers: Where to See Me At MIX10 Jonas Follesø has presentation materials up as well: MVVM presentation from NDC2009 on Vimeo Adam Kinney updated his Favorite Tool and Library Downloads for Silverlight From SilverlightCream.com: Styling Silverlight ListBox with Blend 3 In his latest Video Tutorial, AfricanGeek is animating the ListBox control by way of Expression Blend 3. Animating the Silverlight Opacity Mask Phil Middlemiss has written a Behavior that lets you turn a FrameworkElement into an opacity mask for it's parent container... check out his tutorial and grab the code. AddRange for ObservableCollection in Silverlight 3 Damon Payne has a post up discussing the problem with large amounts of data in an ObservableCollection, and how using AddRange is a performance booster. Easily rotate the axis labels of a Silverlight/WPF Toolkit chart David Anson blogged a solution to rotating the axis labels of a Silverlight and WPF chart. Persisting the Configuration (Updated) Jesse Liberty has a good discussion on the continuation of his HyperVideo Platform talking about what all he is needing from the database in the form of configuration information... including the relationships. Animations and View Models: IAnimationDelegate Check out Jeremy Likness' IAnimationDelegate that lets your ViewModel fire and respond to animations without having to know all about them. Button Style - Silverlight Jobi Joy converted a WPF control template into Silverlight... and you'll want to download the XAML he's got for this :) A Simple Accordion banner using ListBox Jobi Joy also has an Image Accordian created in Expression Blend... and it's a 'drop this XAML in your User Control' kinda thing... again, go grab the XAML :) WCF RIA Services Silverlight Business Application – Using ASP.NET SiteMap for Navigation Fredrik Normén has a code-laden post up on RIA Services and the ASP.NET SiteMap. He is using the Silverlight Business app template that comes with WCF RIA Services. A Simple, Selectable Silverlight TextBlock (sort of)... Bobby Diaz shares with us his solution for a Text control that can be copied from in the same manner 'normal' web controls can be. He also includes a link to another post on the same topic. Silverlight 4 Beta Networking. Part 11 - WCF and TCP Mike Taulty has another pair of video tutorials up in his Networking series. This one is on WCF over TCP Silverlight 4 Beta Networking. Part 12 - WCF and Polling HTTP Mike Taulty's 12th networking video tutorial is on WCF with HTTP polling duplex. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    MIX10

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  • links for 2011-03-15

    - by Bob Rhubart
    Dr. Frank Munz: Resize AWS EC2 Cloud Instances Dr Munz says: "You cannot dynamically resize a running cloud instance. E.g. there is no API call to ask for 2.2 GHz CPU speed instead of 1.8 GHz or to dynamically add another 3.5 GB of RAM." (tags: oracle cloud amazon ec2) Roddy Rodstein: Oracle VM Manager Architecture and Scalability Rodstein says: "Oracle VM Manager can be installed in an all-in-one configuration using the default Oracle 10g Express Database or in a more traditional two tier architecture with an OC4J web tier and a 10 or 11g database tier." (tags: oracle otn virtualization oraclevm) Mark Nelson: Getting started with Continuous Integration for SOA projects Nelson says: "I am exploring how to use Maven and Hudson to create a continuous integration capability for SOA and BPM projects. This will be the first post of several on this topic, and today we will look at setting up some simple continuous integration for a single SOA project." (tags: oracle maven hudson soa bpm) 5 New Java Champions (The Java Source) Tori Wieldt shares the big news. Congratulations to new Java Champs Jonas Bonér, James Strachan, Rickard Oberg, Régina ten Bruggencate, and Clara Ko. (tags: oracle java) Alert for Forms customers running Oracle Forms 10g (Grant Ronald's Blog) Ronald says: "While you might have been happily running your Forms 10g applications for about 5 years or so now, the end of premier support is creeping up and you need to start planning for a move to Oracle Forms 11g." (tags: oracle oracleforms) Brenda Michelson: Enterprise Architecture Rant #4,892 "I’m increasingly concerned about the macro-direction of our field, as we continue to suffer ivory tower enterprise architecture punditry, rigid frameworks and endless philosophical waxing." - Brenda Michelson (tags: entarch enterprisearchitecture ivorytower) Amitabh Apte: Enterprise Architecture - Different Perspectives "Business does not need Enterprise Architecture," says Apte, "it needs value and outcomes from the EA function." (tags: entarch enterprisearchitecture) First Ever MySQL on Windows Online Forum - March 16, 2011 (Oracle's MySQL Blog) Monica Kumar shares the details. (tags: oracle mysql mswindows) Jeff Davies: Running Multiple WebLogic and OSB Domains "There is a small 'gotcha' if you want to create multiple domains on a devevelopment machine," says Jeff Davies. But don't worry - there's a solution. (tags: oracle soa osb weblogic servicebus) The Arup Nanda Blog: Good Engineering "Engineering is not about being superficially creative," Nanda says, "it's about reliability and trustworthiness." (tags: oracle engineering software technology) Welcome to the SOA & E2.0 Partner Community Forum (SOA Partner Community Blog) (tags: ping.fm)

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  • Archbeat Link-O-Rama Top 10 Facebook Faves for October 20-26, 2013

    - by OTN ArchBeat
    What are the 4,460 fans of the OTN ArchBeat Facebook Page talking about? The list below represents the Top 10 most popular articles, blog posts, and other content from across the community. Enterprise Grade Deployment Considerations for Oracle Identity Manager AD Connector | Firdaus Fraz Oracle Fusion Middleware solution architect Firdaus Fraz illustrates provides best practice recommendations for setting up an enterprise deployment environment for the OIM connector for Microsoft Active Directory. A Roadmap for SOA Development and Delivery | Mark Nelson Do you know the way to S-O-A? Mark Nelson does. His latest blog post, part of an ongoing series, will help to keep you from getting lost along the way. The road ahead for WebLogic 12c | Edwin Biemond Oracle ACE Edwin Biemond shares his thoughts on announced new features in Oracle WebLogic 12.1.3 & 12.1.4 and compares those upcoming releases to Oracle WebLogic 12.1.2. Oracle GoldenGate 12c - New Release, New Features | Michael Rainey Rittman Mead's Michael Rainey takes you on guided tour through the GoldenGate 12c features that "are relevant to data warehouse and data migration work we typically see in the business intelligence world." Reproducing WebLogic Stuck Threads with ADF CreateInsert Operation and ORDER BY Clause | Andrejus Baranovsikis Another post from Oracle ACE Director Andrejus Baranovsikis on dealing with WebLogic Stuck Threads. This one includes a test case application you can download. The Impact of SaaS - The Times They Are A-Changin' | Floyd Teter Oracle ACE Director Floyd Teter shares some truly interesting insight gained in conversations with three Fortune 500 CIOs. Configure Oracle Identity Manager AD/LDAP Authentication | Arda Eralp A step-by-step how-to from a member of the Fusion Middleware Applications Consultancy team. Java-Powered Robot Named NAO Wows Crowds | Tori Wieldt Tori Wieldt interviews a robot and human. Updated ODI Statement of Direction | Robert Schweighardt Heads up Oracle Data Integrator fans! A new product statement of direction document is available, offering "an overview of the strategic product plans for Oracle’s data integration products for bulk data movement and transformation, specifically Oracle Data Integrator (ODI) and Oracle Warehouse Builder (OWB)." Oracle BI Apps 11.1.1.7.1 – GoldenGate Integration - Part 2: Setup and Configuration | Michael Rainey Michael Rainey continues his series with another technical article for you GoldenGate fans. Thought for the Day "Intuition will tell the thinking mind where to look next." — Jonas Salk, American medical researcher and virologist (October 28, 1914 – June 23, 1995) Source: brainyquote.com

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  • std::map default value for build-in type

    - by Qifa Zhao
    Recently, I was confused by the std::map operator[] function. In the MSDN library, it says: "If the argument key value is not found, then it is inserted along with the default value of the data type." I tryed to search much more exactly explanation for this issue. For example here: std::map default value In this page, Michael Anderson said that "the default value is constructed by the default constructor(zero parameter constructor)". Now my quest comes to this:"what the default value for the build-in type?". Was it compiler related? Or is there a standard for this issue by the c++ stardard committee? I did a test on visual studio 2008 for the "int" type, and found the "int" type is construted with the value 0.

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  • ArchBeat Link-o-Rama for 2012-03-20

    - by Bob Rhubart
    SOA! SOA! SOA!; OSB 11g Recipes and Author Interviews www.oracle.com Featured this week on the OTN Architect Homepage, along with the latest articles, white papers, blogs, events, and other resources for software architects. OTN Virtual Developer Day - Java - APAC Tuesday March 27th, 2012. 9:30 am to 2:00pm IST / 12:00pm to 4.30pm SGT / 3.00pm - 7.30pm AEDT Oracle Virtualization Newsletter - March Edition www.oracle.com News, white papers, webcasts, events, blogs, and more -- all focused on Oracle Virtualization products. 7 Signs an Enterprise is getting the post-PC thing | Ron Tolido www.capgemini.com Capgemini's Ron Tolido shares "indicators for enterprises that actually understand the power of mobility and the post-PC era." Gartner: Personal Cloud Will Replace the Personal Computer as the Center of Users' Digital Lives www.gartner.com The change, says Gartner, "will require enterprises to fundamentally rethink how they deliver applications and services to users." Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH www.neooug.org More than 20 sessions over 4 tracks, featuring 18 speakers, including Oracle ACE Director Cary Millsap, Oracle ACE Director Rich Niemiec, and Oracle ACE Stewart Brand. Register before April 15 and save. Oracle Hardware Systems: The Extreme Performance Tour - Dates and Locations Worldwide www.oracle.com Get the inside track on Oracle's hardware strategy and product roadmap from the people who know Oracle hardware best. And be sure to meet our global experts in the Extreme Performance exhibition area. Click the link for dates and locations worldwide. Oracle's ZFS Storage Appliance Simulator | Steen Schmidt blogs.oracle.com Take a test drive. Oracle Access Manager 11g - useful links | Dmitry Nefedkin blogs.oracle.com Dmitry Nefedkin shares a list of links to useful resources for those interested in Oracle Access Manager 11g. Oracle Linux Online Forum - March 27 event.on24.com Date: Tuesday, March 27, 2012 Time: 9:30 AM PT / 12:30 PM ET Leading Innovations in Enterprise Linux hosted by Oracle Executives Edward Screven and Wim Coekaerts. Customer Presentation: How Oracle Helps Reduce Cost and Improve Performance of Database Applications at Progressive Insurance Speaker: John Dome What's New in Oracle Linux Speakers: Waseem Daher, Chris Mason, Elena Zannoni, Lenz Grimmer Get More Value from your Linux Vendor Speakers: Sergio Leunissen, Chris Mason, Monica Kumar Thought for the Day "I have yet to see any problem, however complicated, which, when looked at in the right way, did not become still more complicated." —Poul Anderson

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  • ArchBeat Link-o-Rama Top 10 for November 1, 2012

    - by Bob Rhubart
    Hurricane Sandy Edition Power outages in the Cleveland area made it impossible to publish posts on Tuesday and Wednesday. In my neighborhood most are still without power. The sound of howling winds that dominated on Monday and Tuesday has been replaced by the sound of of portable generators. My internet connection was restored only after AT&T U-Verse crewmen hooked up a portable generator to power the relay station up the street. Bear in mind that Cleveland is 500 miles from the Atlantic coast. Mobile Development Platform Strategy Chart: ADF Mobile, WebCenter Sites, Portal, Content and Social "Unlike desktop web focused efforts, the world of mobile has undergone change at a feverish pace," says social enterprise expert John Brunswick. His extensive post charts various resources that will help you keep up. ADF Essentials - The Bare Necessities | Floyd Teter The experiment is over... And now Oracle ACE Director Floyd Teter shares his impressions after spending some time with Oracle ADF Essentials, the free version of Oracle ADF. Expanding the Oracle Enterprise Repository with functional documentation Capgemini middleware specialist Marc Kuijpers shares information on how Oracle Enterprise Repository can be configured "to contain functional assets, i.e. functional designs, use cases and a logical data model" to aid in SOA governance efforts. A review of Oracle SOA Suite 11g Administrator’s Handbook | RedStack "More so than any other single piece of content that I have seen on the topic, it provides the information that a SOA administrator needs to know in order to successfully configure, manage, monitor, troubleshoot and backup an Oracle SOA environment." So says Oracle Fusion Middleware A-Team solution architect Mark Nelson of Oracle SOA Suite 11g Administrator’s Handbook, by Ahmed Aboulnaga and Arun Pareek. Eating our own dog food – Oracle’s internal deployment of Oracle IDM Oracle Fusion Middleware A-Team member Brian Eidelman recommends the recent podcast on Oracle’s internal deployment of Oracle OAM and OID. "This was a big project that involved migrating a bunch of critical, high volume applications to leverage OAM and OID," says Eidelman. "So I suggest you tune in to see and hear more about how we deploy our own software." Thought for the Day "Anyone who says they're not afraid at the time of a hurricane is either a fool or a liar, or a little bit of both." — Anderson Cooper Source: BrainyQuote

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  • ArchBeat Link-o-Rama for 2012-09-19

    - by Bob Rhubart
    BPM Process Accelerator Packs – Update | Pat Shepherd Architect Pat Shepherd shares several resources relevant to the new Oracle Process Accelerators for Oracle Business Process Management. Oracle BI EE Management Pack Now Available for Oracle Enterprise Manager 12cR2 | Mark Rittman A handy and informative overview from Oracle ACE Director Mark Rittman. WebSockets on WebLogic Server | Steve Button "As there's no standard WebSocket Java API at this point, we've chosen to model the API on the Grizzly WebSocket API with some minor changes where necessary," says James "Buttso" Buttons. "Once the results of JSR-356 (Java API for WebSocket) becomes public, we'll look to implement and support that." Oracle Reference Architecture: Software Engineering This document from the IT Strategies from Oracle library focuses on integrated asset management and the need for efffective asset metadata management to insure that assets are properly tracked and reused in a manner that provides a holistic functional view of the enterprise. The tipping point for cloud management is nigh | Cloud Computing - InfoWorld "Businesses typically don't think too much about managing IT resources until they become too numerous and cumbersome to deal with on an ad hoc basis—a point many companies will soon hit in their adoption of cloud computing." — David Linthicum DevOps Basics: Track Down High CPU Thread with ps, top and the new JDK7 jcmd Tool | Frank Munz "The approach is very generic and works for WebLogic, Glassfish or any other Java application," say Frank Munz. "UNIX commands in the example are run on CentOS, so they will work without changes for Oracle Enterprise Linux or RedHat. Creating the thread dump at the end of the video is done with the jcmd tool from JDK7." Frank has captured the process in the posted video. OIM 11g R2 UI customization | Daniel Gralewski "OIM user interface customizations are easier now, and they survive patch applications--there is no need to reapply them after patching," says Fusion Middleware A-Team member Daniel Gralewski. "Adding new artifacts, new skins, and plugging code directly into the user interface components became an easier task." Daniel shows just how easy in this post. Thought for the Day "I have yet to see any problem, however complicated, which, when looked at in the right way, did not become still more complicated." — Poul Anderson (November 25, 1926 – July 31, 2001) Source: SoftwareQuotes.com

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  • What LTO 4 drive to buy

    - by pplrppl
    Evan Anderson mentioned in another solution you could buy a LTO-4 (autoloader, 1 tape / day) - $4,566.00 (the discussion included total cost of tapes for a specific rotation.) but I don't know specifics on what he or you would recommend for the actual drive and if necessary controller. Show me a newegg URL or CDW, Dell, or HP, or whatever your favorite vendor would be for your solution if you don't mind looking it up or just give me a brand and a model number and I'll be glad to do the leg work myself. I currently have on have on hand an external LTO 3 drive that uses LVD SCSI interface (and thus have a controller card that has an external LVD SCSI connector). If that card isn't sufficient to interface to a LTO 4 drive let me know. http://www.fujifilmusa.com/shared/bin/LTO_Overview.pdf shows minimum tape speeds for LTO4 and other LTO formats. It looks like the IBM LTO4 actually has a lower minimum speed than the IBM LTO3. Either way my average server is too slow to feed LTO3/4 without shoeshining so I'm looking for a drive with a low minimum write speed. If you trust the PDF from 2008 that makes my choices IBM LTO 4 full height IBM LTO 4 half height HP LTO 4 half height but presumably there are other options out there that weren't mentioned in the fuji PDF. Again I'm looking for a specific recommendation on a drive to buy (and the controller if needed).

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  • Cannot connect to remote mail server for sending emails in ASP.NET

    - by Dave
    I want to migrate a web application from a Windows Server 2003 to a Windows Server 2008 R2. All works fine except sending emails from the application. If I configure the application to use the smtp server on "localhost" it works, but changing it to the "real" host name (e.g. mail.example.org) no mail is sent. The error message says, that the remote server needs a secure connection or smtp authentication. But since it works when using "localhost" instead of the host name I doubt that this is the problem. Also it's unlikely a problem with the mail server, I also tried it with another one. So for me it seems like the firewall is blocking the outgoing connection to the mail server. I tried to open port 25, but it still did not work. Maybe I just did it the wrong way. Update: For clarifying my setup: I have a Windows Server 2008 R2 with hMailServer installed (set up for some of the hosted domains) For the website I'm talking about I need to use an external mail server (totally different hosting provider) Apparently I was a bit off the track. It seems like it works when using connecting to the local mail server either with the host name "localhost" or "mail.somedomain.com" (while somedomain.com is set up in my mail server). But when using the host name of the external mail server ("mail.externaldomain.com") it seems like it tries to connect to the local server again, although this domain is not set up in the mail server. Thanks to Evan Anderson for the tip to use telnet - why I have not thought of it myself?... :-) Note, the website www.externaldomain.com is hosted on my server but the DNS entries are maintained by the other hosting provider. "externaldomain.com" is the only entry which points to my server all other records (MX, subdomains) are pointing to the other server. So I think the question is now, how do i bring my server to connect to the external mailserver. Do I have to configure this in my mail server or is it a windows server thing?

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  • Python unicode problem

    - by Somebody still uses you MS-DOS
    I'm receiving some data from a ZODB (Zope Object Database). I receive a mybrains object. Then I do: o = mybrains.getObject() and I receive a "Person" object in my project. Then, I can do b = o.name and doing print b on my class I get: José Carlos and print b.name.__class__ <type 'unicode'> I have a lot of "Person" objects. They are added to a list. names = [o.nome, o1.nome, o2.nome] Then, I trying to create a text file with this data. delimiter = ';' all = delimiter.join(names) + '\n' No problem. Now, when I do a print all I have: José Carlos;Jonas;Natália Juan;John But when I try to create a file of it: f = open("/tmp/test.txt", "w") f.write(all) I get an error like this (the positions aren't exaclty the same, since I change the names) UnicodeEncodeError: 'ascii' codec can't encode character u'\xe9' in position 84: ordinal not in range(128) If I can print already with the "correct" form to display it, why I can't write a file with it? Which encode/decode method should I use to write a file with this data? I'm using Python 2.4.5 (can't upgrade it)

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  • vectorizing loops in Matlab - performance issues

    - by Gacek
    This question is related to these two: http://stackoverflow.com/questions/2867901/introduction-to-vectorizing-in-matlab-any-good-tutorials http://stackoverflow.com/questions/2561617/filter-that-uses-elements-from-two-arrays-at-the-same-time Basing on the tutorials I read, I was trying to vectorize some procedure that takes really a lot of time. I've rewritten this: function B = bfltGray(A,w,sigma_r) dim = size(A); B = zeros(dim); for i = 1:dim(1) for j = 1:dim(2) % Extract local region. iMin = max(i-w,1); iMax = min(i+w,dim(1)); jMin = max(j-w,1); jMax = min(j+w,dim(2)); I = A(iMin:iMax,jMin:jMax); % Compute Gaussian intensity weights. F = exp(-0.5*(abs(I-A(i,j))/sigma_r).^2); B(i,j) = sum(F(:).*I(:))/sum(F(:)); end end into this: function B = rngVect(A, w, sigma) W = 2*w+1; I = padarray(A, [w,w],'symmetric'); I = im2col(I, [W,W]); H = exp(-0.5*(abs(I-repmat(A(:)', size(I,1),1))/sigma).^2); B = reshape(sum(H.*I,1)./sum(H,1), size(A, 1), []); But this version seems to be as slow as the first one, but in addition it uses a lot of memory and sometimes causes memory problems. I suppose I've made something wrong. Probably some logic mistake regarding vectorizing. Well, in fact I'm not surprised - this method creates really big matrices and probably the computations are proportionally longer. I have also tried to write it using nlfilter (similar to the second solution given by Jonas) but it seems to be hard since I use Matlab 6.5 (R13) (there are no sophisticated function handles available). So once again, I'm asking not for ready solution, but for some ideas that would help me to solve this in reasonable time. Maybe you will point me what I did wrong.

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  • Patching and PCI Compliance

    - by Joel Weise
    One of my friends and master of the security universe, Darren Moffat, pointed me to Dan Anderson's blog the other day.  Dan went to Toorcon which is a security conference where he went to a talk on security patching titled, "Stop Patching, for Stronger PCI Compliance".  I realize that often times speakers will use a headline grabbing title to create interest in their talk and this one certainly got my attention.  I did not go to the conference and did not see the presentation, so I can only go by what is in the Toorcon agenda summary and on Dan's blog, but the general statement to stop patching for stronger PCI compliance seems a bit misleading to me.  Clearly patching is important to all systems management and should be a part of any organization's security hygiene.  Further, PCI does require the patching of systems to maintain compliance.  So it's important to mention that organizations should not simply stop patching their systems; and I want to believe that was not the speakers intent. So let's look at PCI requirement 6: "Unscrupulous individuals use security vulnerabilities to gain privileged access to systems. Many of these vulnerabilities are fixed by vendor- provided security patches, which must be installed by the entities that manage the systems. All critical systems must have the most recently released, appropriate software patches to protect against exploitation and compromise of cardholder data by malicious individuals and malicious software." Notice the word "appropriate" in the requirement.  This is stated to give organizations some latitude and apply patches that make sense in their environment and that target the vulnerabilities in question.  Haven't we all seen a vulnerability scanner throw a false positive and flag some module and point to a recommended patch, only to realize that the module doesn't exist on our system?  Applying such a patch would obviously not be appropriate.  This does not mean an organization can ignore the fact they need to apply security patches.  It's pretty clear they must.  Of course, organizations have other options in terms of compliance when it comes to patching.  For example, they could remove a system from scope and make sure that system does not process or contain cardholder data.  [This may or may not be a significant undertaking.  I just wanted to point out that there are always options available.] PCI DSS requirement 6.1 also includes the following note: "Note: An organization may consider applying a risk-based approach to prioritize their patch installations. For example, by prioritizing critical infrastructure (for example, public-facing devices and systems, databases) higher than less-critical internal devices, to ensure high-priority systems and devices are addressed within one month, and addressing less critical devices and systems within three months." Notice there is no mention to stop patching one's systems.  And the note also states organization may apply a risk based approach. [A smart approach but also not mandated].  Such a risk based approach is not intended to remove the requirement to patch one's systems.  It is meant, as stated, to allow one to prioritize their patch installations.   So what does this mean to an organization that must comply with PCI DSS and maintain some sanity around their patch management and overall operational readiness?  I for one like to think that most organizations take a common sense and balanced approach to their business and security posture.  If patching is becoming an unbearable task, review why that is the case and possibly look for means to improve operational efficiencies; but also recognize that security is important to maintaining the availability and integrity of one's systems.  Likewise, whether we like it or not, the cyber-world we live in is getting more complex and threatening - and I dont think it's going to get better any time soon.

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  • Unleash the Power of Cryptography on SPARC T4

    - by B.Koch
    by Rob Ludeman Oracle’s SPARC T4 systems are architected to deliver enhanced value for customer via the inclusion of many integrated features.  One of the best examples of this approach is demonstrated in the on-chip cryptographic support that delivers wire speed encryption capabilities without any impact to application performance.  The Evolution of SPARC Encryption SPARC T-Series systems have a long history of providing this capability, dating back to the release of the first T2000 systems that featured support for on-chip RSA encryption directly in the UltraSPARC T1 processor.  Successive generations have built on this approach by support for additional encryption ciphers that are tightly coupled with the Oracle Solaris 10 and Solaris 11 encryption framework.  While earlier versions of this technology were implemented using co-processors, the SPARC T4 was redesigned with new crypto instructions to eliminate some of the performance overhead associated with the former approach, resulting in much higher performance for encrypted workloads. The Superiority of the SPARC T4 Approach to Crypto As companies continue to engage in more and more e-commerce, the need to provide greater degrees of security for these transactions is more critical than ever before.  Traditional methods of securing data in transit by applications have a number of drawbacks that are addressed by the SPARC T4 cryptographic approach. 1. Performance degradation – cryptography is highly compute intensive and therefore, there is a significant cost when using other architectures without embedded crypto functionality.  This performance penalty impacts the entire system, slowing down performance of web servers (SSL), for example, and potentially bogging down the speed of other business applications.  The SPARC T4 processor enables customers to deliver high levels of security to internal and external customers while not incurring an impact to overall SLAs in their IT environment. 2. Added cost – one of the methods to avoid performance degradation is the addition of add-in cryptographic accelerator cards or external offload engines in other systems.  While these solutions provide a brute force mechanism to avoid the problem of slower system performance, it usually comes at an added cost.  Customers looking to encrypt datacenter traffic without the overhead and expenditure of extra hardware can rely on SPARC T4 systems to deliver the performance necessary without the need to purchase other hardware or add-on cards. 3. Higher complexity – the addition of cryptographic cards or leveraging load balancers to perform encryption tasks results in added complexity from a management standpoint.  With SPARC T4, encryption keys and the framework built into Solaris 10 and 11 means that administrators generally don’t need to spend extra cycles determining how to perform cryptographic functions.  In fact, many of the instructions are built-in and require no user intervention to be utilized.  For example, For OpenSSL on Solaris 11, SPARC T4 crypto is available directly with a new built-in OpenSSL 1.0 engine, called the "t4 engine."  For a deeper technical dive into the new instructions included in SPARC T4, consult Dan Anderson’s blog. Conclusion In summary, SPARC T4 systems offer customers much more value for applications than just increased performance. The integration of key virtualization technologies, embedded encryption, and a true Enterprise Operating System, Oracle Solaris, provides direct business benefits that supersedes the commodity approach to data center computing.   SPARC T4 removes the roadblocks to secure computing by offering integrated crypto accelerators that can save IT organizations in operating cost while delivering higher levels of performance and meeting objectives around compliance. For more on the SPARC T4 family of products, go to here.

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  • Remove duplicates from a list of nested dictionaries

    - by user2924306
    I'm writing my first python program to manage users in Atlassian On Demand using their RESTful API. I call the users/search?username= API to retrieve lists of users, which returns JSON. The results is a list of complex dictionary types that look something like this: [ { "self": "http://www.example.com/jira/rest/api/2/user?username=fred", "name": "fred", "avatarUrls": { "24x24": "http://www.example.com/jira/secure/useravatar?size=small&ownerId=fred", "16x16": "http://www.example.com/jira/secure/useravatar?size=xsmall&ownerId=fred", "32x32": "http://www.example.com/jira/secure/useravatar?size=medium&ownerId=fred", "48x48": "http://www.example.com/jira/secure/useravatar?size=large&ownerId=fred" }, "displayName": "Fred F. User", "active": false }, { "self": "http://www.example.com/jira/rest/api/2/user?username=andrew", "name": "andrew", "avatarUrls": { "24x24": "http://www.example.com/jira/secure/useravatar?size=small&ownerId=andrew", "16x16": "http://www.example.com/jira/secure/useravatar?size=xsmall&ownerId=andrew", "32x32": "http://www.example.com/jira/secure/useravatar?size=medium&ownerId=andrew", "48x48": "http://www.example.com/jira/secure/useravatar?size=large&ownerId=andrew" }, "displayName": "Andrew Anderson", "active": false } ] I'm calling this multiple times and thus getting duplicate people in my results. I have been searching and reading but cannot figure out how to deduplicate this list. I figured out how to sort this list using a lambda function. I realize I could sort the list, then iterate and delete duplicates. I'm thinking there must be a more elegant solution. Thank you!

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  • top tweets WebLogic Partner Community – March 2012

    - by JuergenKress
    Send us your tweets @wlscommunity #WebLogicCommunity and follow us on twitter http://twitter.com/wlscommunity PeterPaul ? RT @JDeveloper: EJB 3 Deployment guide for WebLogic Server Version: 10.3.4.0 dlvr.it/1J5VcV Andrejus Baranovskis ?Open ADF PopUp on Page Load fb.me/1Rx9LP3oW Sten Vesterli ? RT @OracleBlogs: Using the Oracle E-Business Suite SDK for Java on ADF Applications ow.ly/1hVKbB <- Neat! No more WS calls Java Buddy ?JavaFX 2.0: Example of MediaPlay java-buddy.blogspot.com/2012/03/javafx… Georges Saab Build improvements coming to #openJDK for #jdk8 mail.openjdk.java.net/pipermail/buil… NetBeans Team Share your #Java experience! JavaOne 2012 India call for papers: ow.ly/9xYg0 GlassFish ? GlassFish 3.1.2 Screencasts & Videos – bit.ly/zmQjn2 chriscmuir ?G+: New blog post: ADF Runtimes vs WLS versions as of JDeveloper 11.1.1.6.0 – bit.ly/y8tkgJ Michael Heinrichs New article: Creating a Sprite Animation with JavaFX blog.netopyr.com/2012/03/09/cre… Oracle WebLogic ? #WebLogic Devcast Webinar Series for March: Enterprise Java Scale Out, JPA, Distributed Grid Data Cache bit.ly/zeUXEV #Coherence Andrejus Baranovskis ?Extending Application Module for ADF BC Proxy User DB Connection fb.me/Bj1hLUqm OTNArchBeat ? Oracle Fusion Middleware on JDK 7 | Mark Nelson bit.ly/w7IroZ OTNArchBeat ? Java Champion Jonas Bonér Explains the Akka Platform bit.ly/x2GbXm Adam Bien ? (Java) FX Experience Tools–Feels Like Native Mac App: FX Experience Tools application comes with a native Mac O… bit.ly/waHF3H GlassFish ? GlassFish new recruit and Eclipse integration progress – bit.ly/y5eEkk JDeveloper & ADF Prototyping ADF Libraries dlvr.it/1Hhnw0 Eric Elzinga ?Oracle Fusion Middleware on JDK 7, bit.ly/xkphFQ ADF EMG ? Working with ADF in Arabic, Hebrew or other right-to-left-written language? Oracle UX asks for your help. groups.google.com/forum/?fromgro… Java ? A simple #JavaFX Login Form with a TRON like effect ow.ly/9n9AG JDeveloper & ADF ? Logging in Oracle ADF Applications dlvr.it/1HZhcX OTNArchBeat ? Oracle Cloud Conference: dates and locations worldwide bit.ly/ywXydR UK Oracle User Group ? Simon Haslam, ACE Director present on #WebLogic for DBAs at #oug_ire2012 j.mp/zG6vz3 @oraclewebcenter @oracleace #dublin Steven Davelaar ? Working with ADF and not a member of ADF EMG? You miss lots of valuable info, join now! sites.google.com/site/oracleemg… Simon Haslam @MaciejGruszka: Oracle plans to provide Forms & Reports plug-in for OVAB next year to help deployment. #ukoug MW SIG GlassFish ? Introducing JSR 357: Social Media API – bit.ly/yC8vez JAX London ? Are you coming to Java EE workshops by @AdamBien at JAX Days? Save £100 by registering today. #jaxdays #javaee jaxdays.com WebLogic Community ?Welcome to our Munich WebLogic 12c Bootcamp in Munich! If you also want to attend a training register for the Community oracle.com/partners/goto/… chriscmuir ? My first webcast for Oracle! (be kind) Basing ADF Business Component View Objects on More that one Entity Object bit.ly/ArKija OTNArchBeat ? Oracle Weblogic Server 12c is available on Oracle Solaris 11 (SPARC and x86) bit.ly/xE3TLg JDeveloper & ADF ? Basing ADF Business Component View Objects on More that one Entity Object – YouTube dlvr.it/1H93Qr OTNArchBeat ? Application-Driven Virtualization with Oracle Virtual Assembly Builder | Ronen Kofman bit.ly/wF1C1N Oracle WebLogic ? Steve Button’s blog: WebLogic Server Singleton Services ow.ly/1hOu4U Barbara Ann May ?@oracledevtools: New update: #NetBeans IDE 7.1.1, with support for #GlassFish 3.1.2 bit.ly/mOLcQd #java #developer OTNArchBeat ? Using Coherence with JDeveloper: bit.ly/AkoEQb WebLogic Community ? WebLogic Partner Community Newsletter February 2012 wp.me/p1LMIb-f3 GlassFish ? GlassFish 3.1.2 – new Podcast episode : bit.ly/wc6oBE Frank Nimphius ?Cool! Open JDeveloper 11.1.1.5, go help–>check for updates. First thing shown is that 11.1.1.6 is available. Never miss a new release Adam Bien ?5 Minutes (Video) With Java EE …Or With NetBeans + GlassFish: This screencast covers a 5-minute development of a… bit.ly/xkOJMf WebLogic Community ? Free Oracle WebLogic Certification Application Grid Implementation Specialist wp.me/p1LMIb-eT OTNArchBeat ?Oracle Coherence: First Steps Using Clusters and Basic API Usage | Ricardo Ferreira bit.ly/yYQ3Wz GlassFish ? JMS 2.0 Early Draft is here – bit.ly/ygT1VN OTNArchBeat ? Exalogic Networking Part 2 | The Old Toxophilist bit.ly/xuYMIi OTNArchBeat ?New Release: GlassFish Server 3.1.2. Read All About It! | Paul Davies bit.ly/AtlGxo Oracle WebLogic ?OTN Virtual Developer Day: #WebLogic 12c & #Coherence ost-conference on-demand page live with bonus #Virtualbox lab – bit.ly/xUy6BJ Oracle WebLogic ? Steve Button’s blog: WebLogic Server 11g (10.3.6) Documentation ow.ly/1hJgUB Lucas Jellema ? Just published an article on the AMIS blog: technology.amis.nl/2012/03/adf-11… ADF 11g – programmatically sorting rich table columns. Java Certification ? New Course! Learn how to create mobile applications using Java ME: bit.ly/xZj1Jh Simon Haslam ? @MaciejGruszka WebLogic 12c can run against 11g domain config without changes …and can rollback to 11. #ukoug MW SIG Justin Kestelyn ? Learn Advanced ADF, free and online bit.ly/wEKSRc WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: twitter,WebLogic,WebLogic Community,OPN,Oracle,Jürgen Kress,WebLogic 12c

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  • GPO Software Uninstall Not Taking Place

    - by burmat
    I am having some trouble with my software GPO's and can't seem to find any answers using Google. I successfully deployed software using my policy but when I delete another, the uninstallation of the software does not take place. What I did: Deployed software using a GPO, used gpupdate /force on the workstation to update, reboot, and install the software Deleted another software installation by: Right-Click All Tasks Remove 'Immediately uninstall the software from users and computers' From there, I did another gpupdate /force to try and get the GPO to refresh and uninstall the software on the workstation. This did not work. I then forced replication between my domain controllers and ran another gpupdate /force on the workstation and this did not uninstall the software. There are not error logs or indications that the uninstall is being triggered when I go into the event viewer, and I know for a fact that the policy is working in other aspects. So my questions is: Where do I look next to find the answer as to why GPO software deployments are working but un-installations are not, based off of what I have already tried? Thank you in advance. UPDATE: After using gpresult /z, there is no indication of a pending un-installation or removal of software. Under the section entitled "Software Installations", the software I am trying to uninstall is not listed. There is no other indication that the software I am trying to uninstall even exists. I also turned on RSoP logging and did (yet another) gpupdate /force to yield no blatant results. There is no indication that an uninstall event was even triggered, let alone incapability or failure. Although I am sure I marked it to uninstall in case of two events (the falling out of the scope of management, as well as the removal of the entry), I am beginning to think the entry just never triggered something that should have been triggered. UPDATE #2: After troubleshooting this (frustrating) application assignment, I have chalked it up as a fluke. I have tested with other software to make sure that the uninstall of other application assignments is actually working, so I am assuming it is something related to the package directly. There is the possibility that my problem resides in something related to what @joeqwerty linked in a comment below but because I can't go back in time, I don't think I will be able to prove it. I will probably be running a script via another GPO to guarantee the un-installation of left over package installs. For now, Evan Anderson is getting the answer because of the debugging information I was able to put to good use. Thank you to everyone that helped contribute so far!

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  • NET Math Libraries

    - by JoshReuben
    NET Mathematical Libraries   .NET Builder for Matlab The MathWorks Inc. - http://www.mathworks.com/products/netbuilder/ MATLAB Builder NE generates MATLAB based .NET and COM components royalty-free deployment creates the components by encrypting MATLAB functions and generating either a .NET or COM wrapper around them. .NET/Link for Mathematica www.wolfram.com a product that 2-way integrates Mathematica and Microsoft's .NET platform call .NET from Mathematica - use arbitrary .NET types directly from the Mathematica language. use and control the Mathematica kernel from a .NET program. turns Mathematica into a scripting shell to leverage the computational services of Mathematica. write custom front ends for Mathematica or use Mathematica as a computational engine for another program comes with full source code. Leverages MathLink - a Wolfram Research's protocol for sending data and commands back and forth between Mathematica and other programs. .NET/Link abstracts the low-level details of the MathLink C API. Extreme Optimization http://www.extremeoptimization.com/ a collection of general-purpose mathematical and statistical classes built for the.NET framework. It combines a math library, a vector and matrix library, and a statistics library in one package. download the trial of version 4.0 to try it out. Multi-core ready - Full support for Task Parallel Library features including cancellation. Broad base of algorithms covering a wide range of numerical techniques, including: linear algebra (BLAS and LAPACK routines), numerical analysis (integration and differentiation), equation solvers. Mathematics leverages parallelism using .NET 4.0's Task Parallel Library. Basic math: Complex numbers, 'special functions' like Gamma and Bessel functions, numerical differentiation. Solving equations: Solve equations in one variable, or solve systems of linear or nonlinear equations. Curve fitting: Linear and nonlinear curve fitting, cubic splines, polynomials, orthogonal polynomials. Optimization: find the minimum or maximum of a function in one or more variables, linear programming and mixed integer programming. Numerical integration: Compute integrals over finite or infinite intervals, over 2D and higher dimensional regions. Integrate systems of ordinary differential equations (ODE's). Fast Fourier Transforms: 1D and 2D FFT's using managed or fast native code (32 and 64 bit) BigInteger, BigRational, and BigFloat: Perform operations with arbitrary precision. Vector and Matrix Library Real and complex vectors and matrices. Single and double precision for elements. Structured matrix types: including triangular, symmetrical and band matrices. Sparse matrices. Matrix factorizations: LU decomposition, QR decomposition, singular value decomposition, Cholesky decomposition, eigenvalue decomposition. Portability and performance: Calculations can be done in 100% managed code, or in hand-optimized processor-specific native code (32 and 64 bit). Statistics Data manipulation: Sort and filter data, process missing values, remove outliers, etc. Supports .NET data binding. Statistical Models: Simple, multiple, nonlinear, logistic, Poisson regression. Generalized Linear Models. One and two-way ANOVA. Hypothesis Tests: 12 14 hypothesis tests, including the z-test, t-test, F-test, runs test, and more advanced tests, such as the Anderson-Darling test for normality, one and two-sample Kolmogorov-Smirnov test, and Levene's test for homogeneity of variances. Multivariate Statistics: K-means cluster analysis, hierarchical cluster analysis, principal component analysis (PCA), multivariate probability distributions. Statistical Distributions: 25 29 continuous and discrete statistical distributions, including uniform, Poisson, normal, lognormal, Weibull and Gumbel (extreme value) distributions. Random numbers: Random variates from any distribution, 4 high-quality random number generators, low discrepancy sequences, shufflers. New in version 4.0 (November, 2010) Support for .NET Framework Version 4.0 and Visual Studio 2010 TPL Parallellized – multicore ready sparse linear program solver - can solve problems with more than 1 million variables. Mixed integer linear programming using a branch and bound algorithm. special functions: hypergeometric, Riemann zeta, elliptic integrals, Frensel functions, Dawson's integral. Full set of window functions for FFT's. Product  Price Update subscription Single Developer License $999  $399  Team License (3 developers) $1999  $799  Department License (8 developers) $3999  $1599  Site License (Unlimited developers in one physical location) $7999  $3199    NMath http://www.centerspace.net .NET math and statistics libraries matrix and vector classes random number generators Fast Fourier Transforms (FFTs) numerical integration linear programming linear regression curve and surface fitting optimization hypothesis tests analysis of variance (ANOVA) probability distributions principal component analysis cluster analysis built on the Intel Math Kernel Library (MKL), which contains highly-optimized, extensively-threaded versions of BLAS (Basic Linear Algebra Subroutines) and LAPACK (Linear Algebra PACKage). Product  Price Update subscription Single Developer License $1295 $388 Team License (5 developers) $5180 $1554   DotNumerics http://www.dotnumerics.com/NumericalLibraries/Default.aspx free DotNumerics is a website dedicated to numerical computing for .NET that includes a C# Numerical Library for .NET containing algorithms for Linear Algebra, Differential Equations and Optimization problems. The Linear Algebra library includes CSLapack, CSBlas and CSEispack, ports from Fortran to C# of LAPACK, BLAS and EISPACK, respectively. Linear Algebra (CSLapack, CSBlas and CSEispack). Systems of linear equations, eigenvalue problems, least-squares solutions of linear systems and singular value problems. Differential Equations. Initial-value problem for nonstiff and stiff ordinary differential equations ODEs (explicit Runge-Kutta, implicit Runge-Kutta, Gear's BDF and Adams-Moulton). Optimization. Unconstrained and bounded constrained optimization of multivariate functions (L-BFGS-B, Truncated Newton and Simplex methods).   Math.NET Numerics http://numerics.mathdotnet.com/ free an open source numerical library - includes special functions, linear algebra, probability models, random numbers, interpolation, integral transforms. A merger of dnAnalytics with Math.NET Iridium in addition to a purely managed implementation will also support native hardware optimization. constants & special functions complex type support real and complex, dense and sparse linear algebra (with LU, QR, eigenvalues, ... decompositions) non-uniform probability distributions, multivariate distributions, sample generation alternative uniform random number generators descriptive statistics, including order statistics various interpolation methods, including barycentric approaches and splines numerical function integration (quadrature) routines integral transforms, like fourier transform (FFT) with arbitrary lengths support, and hartley spectral-space aware sequence manipulation (signal processing) combinatorics, polynomials, quaternions, basic number theory. parallelized where appropriate, to leverage multi-core and multi-processor systems fully managed or (if available) using native libraries (Intel MKL, ACMS, CUDA, FFTW) provides a native facade for F# developers

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  • An Alphabet of Eponymous Aphorisms, Programming Paradigms, Software Sayings, Annoying Alliteration

    - by Brian Schroer
    Malcolm Anderson blogged about “Einstein’s Razor” yesterday, which reminded me of my favorite software development “law”, the name of which I can never remember. It took much Wikipedia-ing to find it (Hofstadter’s Law – see below), but along the way I compiled the following list: Amara’s Law: We tend to overestimate the effect of a technology in the short run and underestimate the effect in the long run. Brook’s Law: Adding manpower to a late software project makes it later. Clarke’s Third Law: Any sufficiently advanced technology is indistinguishable from magic. Law of Demeter: Each unit should only talk to its friends; don't talk to strangers. Einstein’s Razor: “Make things as simple as possible, but not simpler” is the popular paraphrase, but what he actually said was “It can scarcely be denied that the supreme goal of all theory is to make the irreducible basic elements as simple and as few as possible without having to surrender the adequate representation of a single datum of experience”, an overly complicated quote which is an obvious violation of Einstein’s Razor. (You can tell by looking at a picture of Einstein that the dude was hardly an expert on razors or other grooming apparati.) Finagle's Law of Dynamic Negatives: Anything that can go wrong, will—at the worst possible moment. - O'Toole's Corollary: The perversity of the Universe tends towards a maximum. Greenspun's Tenth Rule: Any sufficiently complicated C or Fortran program contains an ad hoc, informally-specified, bug-ridden, slow implementation of half of Common Lisp. (Morris’s Corollary: “…including Common Lisp”) Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law. Issawi’s Omelet Analogy: One cannot make an omelet without breaking eggs - but it is amazing how many eggs one can break without making a decent omelet. Jackson’s Rules of Optimization: Rule 1: Don't do it. Rule 2 (for experts only): Don't do it yet. Kaner’s Caveat: A program which perfectly meets a lousy specification is a lousy program. Liskov Substitution Principle (paraphrased): Functions that use pointers or references to base classes must be able to use objects of derived classes without knowing it Mason’s Maxim: Since human beings themselves are not fully debugged yet, there will be bugs in your code no matter what you do. Nils-Peter Nelson’s Nil I/O Rule: The fastest I/O is no I/O.    Occam's Razor: The simplest explanation is usually the correct one. Parkinson’s Law: Work expands so as to fill the time available for its completion. Quentin Tarantino’s Pie Principle: “…you want to go home have a drink and go and eat pie and talk about it.” (OK, he was talking about movies, not software, but I couldn’t find a “Q” quote about software. And wouldn’t it be cool to write a program so great that the users want to eat pie and talk about it?) Raymond’s Rule: Computer science education cannot make anybody an expert programmer any more than studying brushes and pigment can make somebody an expert painter.  Sowa's Law of Standards: Whenever a major organization develops a new system as an official standard for X, the primary result is the widespread adoption of some simpler system as a de facto standard for X. Turing’s Tenet: We shall do a much better programming job, provided we approach the task with a full appreciation of its tremendous difficulty, provided that we respect the intrinsic limitations of the human mind and approach the task as very humble programmers.  Udi Dahan’s Race Condition Rule: If you think you have a race condition, you don’t understand the domain well enough. These rules didn’t exist in the age of paper, there is no reason for them to exist in the age of computers. When you have race conditions, go back to the business and find out actual rules. Van Vleck’s Kvetching: We know about as much about software quality problems as they knew about the Black Plague in the 1600s. We've seen the victims' agonies and helped burn the corpses. We don't know what causes it; we don't really know if there is only one disease. We just suffer -- and keep pouring our sewage into our water supply. Wheeler’s Law: All problems in computer science can be solved by another level of indirection... Except for the problem of too many layers of indirection. Wheeler also said “Compatibility means deliberately repeating other people's mistakes.”. The Wrong Road Rule of Mr. X (anonymous): No matter how far down the wrong road you've gone, turn back. Yourdon’s Rule of Two Feet: If you think your management doesn't know what it's doing or that your organisation turns out low-quality software crap that embarrasses you, then leave. Zawinski's Law of Software Envelopment: Every program attempts to expand until it can read mail. Zawinski is also responsible for “Some people, when confronted with a problem, think 'I know, I'll use regular expressions.' Now they have two problems.” He once commented about X Windows widget toolkits: “Using these toolkits is like trying to make a bookshelf out of mashed potatoes.”

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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