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  • To Make Diversity Work, Managers Must Stop Ignoring Difference

    - by HCM-Oracle
    By Kate Pavao - Originally posted on Profit Executive coaches Jane Hyun and Audrey S. Lee noticed something during their leadership development coaching and consulting: Frustrated employees and overwhelmed managers. “We heard from voices saying, ‘I wish my manager understood me better’ or ‘I hope my manager would take the time to learn more about me and my background,’” remembers Hyun. “At the same token, the managers we were coaching had a hard time even knowing how to start these conversations.”  Hyun and Lee wrote Flex to address some of the fears managers have when it comes to leading diverse teams—such as being afraid of offending their employees by stumbling into sensitive territory—and also to provide a sure-footed strategy for becoming a more effective leader. Here, Hyun talks about what it takes to create innovate and productive teams in an increasingly diverse world, including the key characteristics successful managers share. Q: What does it mean to “flex”? Hyun: Flexing is the art of switching between leadership styles to work more effectively with people who are different from you. It’s not fundamentally changing who you are, but it’s understanding when you need to adapt your style in a situation so that you can accommodate people and make them feel more comfortable. It’s understanding the gap that might exist between you and others who are different, and then flexing across that gap to get the result that you're looking for. It’s up to all of us, not just managers, but also employees, to learn how to flex. When you hire new people to the organization, they're expected to adapt. The new people in the organization may need some guidance around how to best flex. They can certainly take the initiative, but if you can give them some direction around the important rules, and connect them with insiders who can help them figure out the most critical elements of the job, that will accelerate how quickly they can contribute to your organization. Q: Why is it important right now for managers to understand flexing? Hyun: The workplace is becoming increasingly younger, multicultural and female. The numbers bear it out. Millennials are entering the workforce and becoming a larger percentage of it, which is a global phenomenon. Thirty-six percent of the workforce is multicultural, and close to half is female. It makes sense to better understand the people who are increasingly a part of your workforce, and how to best lead them and manage them as well. Q: What do companies miss out on when managers don’t flex? Hyun: There are high costs for losing people or failing to engage them. The estimated costs of replacing an employee is about 150 percent of that person’s salary. There are studies showing that employee disengagement costs the U.S. something like $450 billion a year. But voice is the biggest thing you miss out on if you don’t flex. Whenever you want innovation or increased productivity from your people, you need to figure out how to unleash these things. The way you get there is to make sure that everybody’s voice is at the table. Q: What are some of the common misassumptions that managers make about the people on their teams? Hyun: One is what I call the Golden Rule mentality: We assume when we go to the workplace that people are going to think like us and operate like us. But sometimes when you work with people from a different culture or a different generation, they may have a different mindset about doing something, or a different approach to solving a problem, or a different way to manage some situation. When see something that’s different, we don't understand it, so we don't trust it. We have this hidden bias for people who are like us. That gets in the way of really looking at how we can tap our team members best potential by understanding how their difference may help them be effective in our workplace. We’re trained, especially in the workplace, to make assumptions quickly, so that you can make the best business decision. But with people, it’s better to remain curious. If you want to build stronger cross-cultural, cross-generational, cross-gender relationships, before you make a judgment, share what you observe with that team member, and connect with him or her in ways that are mutually adaptive, so that you can work together more effectively. Q: What are the common characteristics you see in leaders who are successful at flexing? Hyun: One is what I call “adaptive ability”—leaders who are able to understand that someone on their team is different from them, and willing to adapt his or her style to do that. Another one is “unconditional positive regard,” which is basically acceptance of others, even in their vulnerable moments. This attitude of grace is critical and essential to a healthy environment in developing people. If you think about when people enter the workforce, they're only 21 years old. It’s quite a formative time for them. They may not have a lot of management experience, or experience managing complex or even global projects. Creating the best possible condition for their development requires turning their mistakes into teachable moments, and giving them an opportunity to really learn. Finally, these leaders are not rigid or constrained in a single mode or style. They have this insatiable curiosity about other people. They don’t judge when they see behavior that doesn’t make sense, or is different from their own. For example, maybe someone on their team is a less aggressive than they are. The leader needs to remain curious and thinks, “Wow, I wonder how I can engage in a dialogue with this person to get their potential out in the open.”

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  • Excel code question

    - by karatekid
    I have 2 different excel files(all people and special people) that i want to kick special people from all people. Cant find a way.. if you don't understand check my example: all people special people ---------- -------------- 1-john 1-john 2-jim 2-marry 3-mariah 4-russel 5-marry I want: all people special people ---------- -------------- 1-jim 1-john 2-mariah 2-marry 3-russel

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  • Been doing .NET for several years and am thinking about a platform change. Where do people suggest I go?

    - by rsteckly
    Hi, I've been programming in .NET for several years now and am thinking maybe its time to do a platform switch. Any suggestions about which platform would be the best to learn? I've been thinking about going back to C++ development or just focusing on T-SQL within the Microsoft stack. I'm thinking of switching because: a) I feel that the .NET platform is increasingly becoming commodified--meaning that its more about learning a GUI and certain things to click around than really understanding programming. I'm concerned that this will lend itself to making developers on that stack increasingly paid less. b) It's very frustrating to spend your entire day essentially debugging something that should work but doesn't. Usually, Microsoft releases something that suggests anyone can just click here and there and poof there's your application. Most of the time it doesn't work and winds up sucking so much more time than it was supposed to save. c) I recently led a team in a small startup to build a WPF application. We were really hit hard with people complaining about having to download the runtime. Our code was also not portable to any other platform. Added to which, the ram usage and slowness to load of the app was remarkable for its size. I researched it and we could not find a way to optimize it. d) I'm a little concerned about being wedded to the Windows platform. What are the pros and cons of adding another platform and which platform do people suggest? Thanks!

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  • Why do people have to use multiple versions of jQuery in the same page?

    - by reprogrammer
    I have noticed that sometimes people have to use multiple versions of jQuery in the same page (See question 1 and question 2). I assume people have to carry old versions of jQuery because some pieces of their code is based on an older version of jQuery. Obviously, this approach causes inefficiency. The ideal solution is to refactor the old code to use the newer jQuery API. I wonder if there are tools that automate the process of upgrading a piece of code to use a newer version of jQuery. I've never written programs in in either Javascript or jQuery. So, I'd like to hear from programmers experienced in these language about their opinion on this issue. In particular, I'd like to know the following. How much of problem it is to have to load multiple versions of jQuery? Have you ever had to load multiple versions of any other library in the same page? Do you know of any refactoring tools that helps you migrate your code to use the updated API? Do you think such a refactoring tool is useful? Are you willing to use it?

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  • Why do people have to use multiple versions of jQuery on the same page?

    - by reprogrammer
    I have noticed that sometimes people have to use multiple versions of jQuery in the same page (See question 1 and question 2). I assume people have to carry old versions of jQuery because some pieces of their code is based on an older version of jQuery. Obviously, this approach causes inefficiency. The ideal solution is to refactor the old code to use the newer jQuery API. I wonder if there are tools that automate the process of upgrading a piece of code to use a newer version of jQuery. I've never written programs in in either Javascript or jQuery. So, I'd like to hear from programmers experienced in these language about their opinion on this issue. In particular, I'd like to know the following. How much of problem it is to have to load multiple versions of jQuery? Have you ever had to load multiple versions of any other library in the same page? Do you know of any refactoring tools that helps you migrate your code to use the updated API? Do you think such a refactoring tool is useful? Are you willing to use it?

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  • Making a simple searchable directory of people and their skills in a day - Which technologies?

    - by gav
    Hi All, I am working with a small theatre company. Currently they have a list of people on paper with notes about their skills next to each one. I want to create a database / directory for them so that they can add, delete, update and search for people. It is a very simple and common scenario I know but the issue here is that I only have a day to build a working solution. The search has to be very simple At first I was thinking LAMP but I'd rather not have to create it all from scratch and host it myself. That lead me to Google Spreadsheet as a database, this has the advantage that they already use google docs for everything and if my front end goes tits up they can still get to the data. Presuming none of you can think of some existing software which does exactly what I want the next step is to make a front end for the database. You can create forms for Google Spreadsheets but they only let you add new entries, I can make a Google Gadget but that will only let me implement the search as the Google Visualisation API provides read only access. It's at this point I'm stuck, should I just create a Java Servlet front end for the Google Spreadsheet and use the Java API to add, search and update? I know this is a broad question but I'm just asking 'What would you do?' to implement this system with a day's development time? Gav

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  • is it ok to forget about people without javascript turn on?

    - by Lizard
    I am currently building a new style ecommerce shopping cart to test various scenarios and get the best conversion rates. Alot of this will be Javascript based. So I am trying to establish whether we are now in a time where we can simply say we happy to drop support for people with javascript turned off? Thanks for your help help and advice in advance.

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  • Why do some people prefer "T const&" over "const T&"?

    - by Michael Aaron Safyan
    So, I realize that const T& and T const& are identical and both mean a reference to a const T. In both cases, the reference is also constant (references cannot be reassigned, unlike pointers). I've observed, in my somewhat limited experience, that most C++ programmers use const T&, but I have come across a few people who use T const&. Is this just a personal preference? Why is one chosen over the other?

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  • Are people really using Google App Engine, or they are just playing with it because "the cloud is co

    - by Bozho
    Since there are 1500+ questions for google-app-engine, I was wondering: what are people actually using it for? are they doing something for their companies or startups? are they just playing around with it because "the cloud is cool"? are they using it because it's the "java free hosting"? (answers from actual GAE users are preferable, but logical assumptions from others are welcome) Update: I was asking (as tagged) about the Java aspect of GAE.

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  • Do we still need backup code for people who have javascript disabled?

    - by SLC
    I hear about it a bit in tutorials that I watch, that certain things won't work if javascript is disabled. Occasionally I see workarounds. The question is, are these relevent? I can't imagine anyone not having a javascript enabled browser nowadays, except the most ancient of phones, and chances are your page won't render on them properly anyway. Do people still bother to write backup code for javascript being disabled?

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