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• How to diagnose computer lockup/freezing problem

  - by Scott Mitchell

  I built a desktop computer a couple years back with the following specs: CPU: Intel Core 2 Quad Q9300 Yorkfield 2.5GHz 6MB L2 Cache LGA 775 95W Quad-Core Processor BX80580Q9300 Motherboard: EVGA 122-CK-NF68-T1 LGA 775 NVIDIA nForce 680i SLI ATX Intel Motherboard Video Card: Two EVGA 256-P2-N758-TR GeForce 8600GT SCC 256MB 128-bit GDDR3 PCI Express x16 SLI Supported Video Card PSU: SeaSonic S12 Energy Plus SS-550HT 550W ATX12V V2.3 / EPS12V V2.91 SLI Certified CrossFire Ready 80 PLUS Certified Active PFC Power Supply Memory: Two G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model F2-6400CL5D-4GBPQ Since its inception, the machine has periodically locked up, the regularlity having varied over the years from once a day to once a month. Typically, lockups happen once every few days. By "lockup" I mean my computer just freezes. The screen locks up, I can't move the mouse. Hitting keys on my keyboard that normally turn LEDs on or off on the keyboard (such as Caps Lock) no longer turn the LEDs on or off. If there was music playing at the time of the lockup, noise keeps coming out of the speakers, but it's just the current frequency/note that plays indefinitely. There is no BSOD. When such a lockup occurs I have to do a hard reboot by either turning off the computer or hitting the reset button. I have the most recent version of the NVIDIA hardware drivers, and update them semi-regularly, but that hasn't seemed to help. I am currently using Windows 7 x64, but was previously using Windows Server 2003 x64 and having the same lockup issues. My guess is that it's somehow video driver or motherboard related, but I don't know how to go about diagnosing this problem to narrow down which of the two is the culprit. Additional information re: cooling Regarding cooling... I've not installed any after-market cooling systems aside from two regular fans I scavenged from an older computer. The fan atop the CPU is the one that shipped with it. One of the two scavenged fans I added it located at the bottom tower of the corner, in an attempt to create some airflow from front to back. The second fan is pointed directly at the two video cards. SpeedFan installation and readings Per studiohack's suggestion, I installed SpeedFan, which provided the following temperature readings: GPU: 63C GPU: 65C System: 76C CPU: 64C AUX: 36C Core 0: 78C Core 1: 76C Core 2: 79C Core 3: 79C Update #3: Another Lockup :-( Well, I had another lockup last night. :-( SpeedFan reported the CPU temp at 38 C when it happened, and there was no spike in temperature leading up to the freeze. One thing I notice is that the freeze seems more likely to happen if I am watching a video. In fact, of the last 5 freezes over the past month, 4 of them have been while watching a video on Flickr. Not necessarily the same video, but a video nevertheless. I don't know if this is just coincidence or if it means anything. (As an aside, each night before bedtime my 2 year old daughter sits on my lap and watches some home videos on Flickr and, in the last month, has learned the phrase, "Uh oh, computer broke.") Update #4: MemTest86 and 3DMark06 Test Results: Per suggestions in the comments, I ran the MemTest86 overnight and it cycled through the 8 GB of memory 5 times without error. I also ran the 3DMark06 test without a problem (see my scores at http://3dmark.com/3dm06/15163549). So... what now? :-) Any further suggestions on what to check? Is there some way to get a stack trace or something when the computer locks like that? Thanks

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• Windows 7 search - sucky?

  - by Scott Evernden

  Is there an alternative to trying to remember all the advanced search options? Like an actual GUI as we had for windows XP? As powerful as Windows Search apparently is, I cannot possibly remember all the options available. How is a mere mortal like my Dad supposed to understand and retain all this? I get the shakes every time i need to find something on Win 7. Anyone have some relief?

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• Force OSX Users to Accept an AUP on First Login

  - by Scott Warren

  Is there a way to force users to accept an AUP the first time they log into an OSX computer? We want to keep them from doing anything until they accept and if they don't they will be logged out.

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• Keyboards for kiosk/outdoor/abusive environments?

  - by Justin Scott

  We have a bunch of kiosks deployed into let's just say... abusive environments. The enclosures we had built are touch as nails, and the HP thin client computers are working great. The keyboards that were purchased for the project have been nothing but problems. They're a generic brand direct from a Chinese manufacturer. They're stainless steel with keys mounted from the inside and a trackball, but they've been deployed for only a month and nearly 20% of them are already out of service due to keys sticking, keys not working, trackball problems, water damage, and a variety of other issues. Are there any kiosk keyboards that can take a beating without breaking so easily? Ideally they should be tamper-proof (keys can't be removed), waterproof, lettering should be engraved into the keys, trackball, option for a single mouse button would be nice, and some protection to keep debris out of the keys so they don't stick (sticky cleaners, food debris, etc.). Does such a beast exist? Everything we've looked at is susceptible to easy damage. We need the M1 Abrams Tank of keyboards. Any suggestions?

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• Multiple Homed Windows 2008 Server / Windows 7 Client

  - by Daniel Scott

  I have a small Windows 2008 network, with some Windows 7 clients. The clients are both laptops with docking stations and I would like them to communicate with the Windows 2008 server (for filesharing) through the wired network whilst they're docked. Internet connectivity for all machines (clients and server) is via a Wireless LAN, so the wireless adapter in the Windows 7 clients stays active while they're docked. When the laptops are un-docked, it would be nice to still be able to contact the windows 2008 server for print sharing (and slower file sharing) - hence the server also being on the wireless LAN. The windows 2008 server is running Active Directory, DHCP and DNS. It controls DHCP leases on the wired network and holds the DNS records for "myserver.mycompany.local", which is what the filesharing clients connect to. Ideally I'd like the DNS records to return the wired IP first so that this is the address that the laptops will attempt initially - but there doesn't seem to be a way to do that? At present the server's IP on the wireless LAN comes out of an nslookup above the wired Lan IP. The multi-homing works perfectly - but in the wrong order! Switch on the wireless lan and ping myserver and it goes to the wireless IP. Disable the wireless on the client and do the same ping again and after a couple of seconds it starts pinging the wired address. Does anyone have any suggestions on how to make this work in a predictable order? - or even if it can work. Alternative 1? If it can't work, then would this work: Remove the wireless adapter from the server, put a wireless router/bridge on the wired network (set up to route to/from the wireless LAN's subnet), then configure the clients with two routes to the (now) single IP of the server with metrics favouring direct communication over the wired LAN first? Alternative 2? Should I instead single-home the laptops so all of their connectivity is via the wired-LAN while they're docked? (and route via the windows 2008 server - or a dedicated wireless bridge/router)? My concern here is that I'd like undocking to be seamless - and if the clients are in the middle of downloading something from the internet I wouldn't want whatever they're doing interupted as they switch IP addresses onto the Wireless network. Perhaps this isn't the case and I'm concerned over nothing? Any thoughts? :) UPDATE I seem to have cracked it (at least DNS entries come out in the order I hope for - and pinging the server with various combinations of wired, wireless and both interfaces enabled uses the IP I want) ... I set the binding order of the NICs on the Server (which is acting as Domain Controller, DHCP and DNS server) so that the Wired NIC is before the Wireless adapter. (Start -- type "Network Interfaces" -- Select "View Network Connections" -- Press Alt to show classic dropdown menus -- Advanced -- Advanced Settings) Now, an nslookup (from the client) of the server's hostname returns the Wired IP first, followed by the Wireless IP. The wired IP now seems to be used whenever it's contactable. Incidentally, the metrics on the wired and wireless routes (on the client) also favour the wired LAN (based on Windows' automatically assigned metrics) - but this was always the case, even when I was having trouble getting the wired IP to be "favoured". I'm not entirely sure if this is coincidence - or if a DNS server running on Windows, handing back IP addresses for itself does actually take the binding order of it's own network interfaces into account? It would be interesting to hear from someone who can confirm or deny that (or confirm that the binding order on the server plays a role for some other reason?)

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• Windows Fax and Scan

  - by Scott

  I'm trying to setup Fax Server on Server 2008 R2. The role installs fine. However from Windows Fax and Scan - Tools - Fax Accounts... I am unable to setup an account. I get the following error. "There was a nerror in configuring the account. Please contact your administrator." I've tried a number of things including removing the Fax Server role and reinstalling. No change. Removing registry keys specified in other forums. No change. In my attempts today I at one point did have the fax printer installed but removed it while I was trying to get x64 and x32 drivers installed. Now I can't get it back. Any ideas?

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• Remote File Copy - Win Server 2008

  - by Scott

  I'd like to copy backup archives from a remote server to my client machine. In the past, I've installed an FTP server on the remote machine and directed local server backups to dump into that directory. I'd then FTP in from my client machine. Just wondering if there is a simpler way to do this using Win 7 (Client) Win Server 2008? Robocopy? RDC command line options? For example, I can easily remote desktop in and drag the files from the server to my local machine. If there is an easy command line way to do this, then I don't have to setup an FTP server which is ideal. Thanks.

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• Windows 7 compact dynamic VHD

  - by Scott Ivey

  In windows 7 we now have the ability to create and attach VHD files as drives. Does anyone know how we can compact the dynamic disks from within windows 7?

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• ID protect vs Nominet domain privacy

  - by Antony Scott

  I currently use 1and1 as my domain registrar but am considering using another company in order to get a 10 year registration. I've noticed a couple of companys are charging for privacy, but Ive done it myself with my domain via the Nominet website. Is there a difference? The only one I can see is that my name is listed in the WHOIS information, whereas with these ID protect services my name is withheld.

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• Installing sqlite gem fails on AWS Linux instance with sqlite-devel libraries installed

  - by Scott

  Hi, I'm running an instance built off ami-595a0a1c. I am trying to install the sqlite3 (or sqlite) gem and it's failing with the below error: $ sudo gem install sqlite3 Building native extensions. This could take a while... ERROR: Error installing sqlite3: ERROR: Failed to build gem native extension. /usr/bin/ruby extconf.rb checking for sqlite3.h... no sqlite3.h is missing. Try 'port install sqlite3 +universal' or 'yum install sqlite3-devel' and check your shared library search path (the location where your sqlite3 shared library is located). extconf.rb failed * Could not create Makefile due to some reason, probably lack of necessary libraries and/or headers. Check the mkmf.log file for more details. You may need configuration options. Provided configuration options: --with-opt-dir --without-opt-dir --with-opt-include --without-opt-include=${opt-dir}/include --with-opt-lib --without-opt-lib=${opt-dir}/lib --with-make-prog --without-make-prog --srcdir=. --curdir --ruby=/usr/bin/ruby --with-sqlite3-dir --without-sqlite3-dir --with-sqlite3-include --without-sqlite3-include=${sqlite3-dir}/include --with-sqlite3-lib --without-sqlite3-lib=${sqlite3-dir}/lib Gem files will remain installed in /usr/lib64/ruby/gems/1.8/gems/sqlite3-1.3.3 for inspection. Results logged to /usr/lib64/ruby/gems/1.8/gems/sqlite3-1.3.3/ext/sqlite3/gem_make.out Typically, this just means you need to install the development libraries and everything is cool. However, I have installed the sqlite-devel packages and still no dice. Since this is the Amazon Linux instance, I'd rather not add more repositories than the ones Amazon provides if possible. What can i do to get this thing to compile? Thanks for any insight! From a brand new instance, here's what I've done: $ sudo yum install rubygems ruby-devel $ sudo gem update --system $ sudo gem install rails $ rails new app $ cd app $ rails server Could not find gem 'sqlite3 (= 0)' in any of the gem sources listed in your Gemfile. $ sudo yum install sqlite-devel $ sudo gem install sqlite (or sqlite3 -- same result) See breakage above

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• Change Groupwise 7 User Password from NetWare Server Console

  - by Scott Wolf

  I have a Groupwise 7 server in place that we use for testing purposes. The previous administrator didn't bother to make a note of any of the account passwords on the machine. I have access to the Server Console...but I can't login via ConsoleOne or anything like that. Is there a command line utility that I can run from the Server Console to reset a Groupwise user password? I just need to have one account up and running for testing. If there's a CLI utility I can use to be able to create a new account, that would work just as well. Any help would be greatly appreciated...I'm kinda stuck at this point.

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• Two network interfaces and two IP addresses on the same subnet in Linux

  - by Scott Duckworth

  I recently ran into a situation where I needed two IP addresses on the same subnet assigned to one Linux host so that we could run two SSL/TLS sites. My first approach was to use IP aliasing, e.g. using eth0:0, eth0:1, etc, but our network admins have some fairly strict settings in place for security that squashed this idea: They use DHCP snooping and normally don't allow static IP addresses. Static addressing is accomplished by using static DHCP entries, so the same MAC address always gets the same IP assignment. This feature can be disabled per switchport if you ask and you have a reason for it (thankfully I have a good relationship with the network guys and this isn't hard to do). With the DHCP snooping disabled on the switchport, they had to put in a rule on the switch that said MAC address X is allowed to have IP address Y. Unfortunately this had the side effect of also saying that MAC address X is ONLY allowed to have IP address Y. IP aliasing required that MAC address X was assigned two IP addresses, so this didn't work. There may have been a way around these issues on the switch configuration, but in an attempt to preserve good relations with the network admins I tried to find another way. Having two network interfaces seemed like the next logical step. Thankfully this Linux system is a virtual machine, so I was able to easily add a second network interface (without rebooting, I might add - pretty cool). A few keystrokes later I had two network interfaces up and running and both pulled IP addresses from DHCP. But then the problem came in: the network admins could see (on the switch) the ARP entry for both interfaces, but only the first network interface that I brought up would respond to pings or any sort of TCP or UDP traffic. After lots of digging and poking, here's what I came up with. It seems to work, but it also seems to be a lot of work for something that seems like it should be simple. Any alternate ideas out there? Step 1: Enable ARP filtering on all interfaces: # sysctl -w net.ipv4.conf.all.arp_filter=1 # echo "net.ipv4.conf.all.arp_filter = 1" >> /etc/sysctl.conf From the file networking/ip-sysctl.txt in the Linux kernel docs: arp_filter - BOOLEAN 1 - Allows you to have multiple network interfaces on the same subnet, and have the ARPs for each interface be answered based on whether or not the kernel would route a packet from the ARP'd IP out that interface (therefore you must use source based routing for this to work). In other words it allows control of which cards (usually 1) will respond to an arp request. 0 - (default) The kernel can respond to arp requests with addresses from other interfaces. This may seem wrong but it usually makes sense, because it increases the chance of successful communication. IP addresses are owned by the complete host on Linux, not by particular interfaces. Only for more complex setups like load- balancing, does this behaviour cause problems. arp_filter for the interface will be enabled if at least one of conf/{all,interface}/arp_filter is set to TRUE, it will be disabled otherwise Step 2: Implement source-based routing I basically just followed directions from http://lartc.org/howto/lartc.rpdb.multiple-links.html, although that page was written with a different goal in mind (dealing with two ISPs). Assume that the subnet is 10.0.0.0/24, the gateway is 10.0.0.1, the IP address for eth0 is 10.0.0.100, and the IP address for eth1 is 10.0.0.101. Define two new routing tables named eth0 and eth1 in /etc/iproute2/rt_tables: ... top of file omitted ... 1 eth0 2 eth1 Define the routes for these two tables: # ip route add default via 10.0.0.1 table eth0 # ip route add default via 10.0.0.1 table eth1 # ip route add 10.0.0.0/24 dev eth0 src 10.0.0.100 table eth0 # ip route add 10.0.0.0/24 dev eth1 src 10.0.0.101 table eth1 Define the rules for when to use the new routing tables: # ip rule add from 10.0.0.100 table eth0 # ip rule add from 10.0.0.101 table eth1 The main routing table was already taken care of by DHCP (and it's not even clear that its strictly necessary in this case), but it basically equates to this: # ip route add default via 10.0.0.1 dev eth0 # ip route add 130.127.48.0/23 dev eth0 src 10.0.0.100 # ip route add 130.127.48.0/23 dev eth1 src 10.0.0.101 And voila! Everything seems to work just fine. Sending pings to both IP addresses works fine. Sending pings from this system to other systems and forcing the ping to use a specific interface works fine (ping -I eth0 10.0.0.1, ping -I eth1 10.0.0.1). And most importantly, all TCP and UDP traffic to/from either IP address works as expected. So again, my question is: is there a better way to do this? This seems like a lot of work for a seemingly simple problem.

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• If a managed network switch were to overheat, would you consider it no longer reliable?

  - by Scott Szretter

  Here is the scenario - I have a network switch, one of several in a stack. It's fan failed. Soon, there were reports of users with network issues. After quickly replacing the fan, the users were fine, network issues were resolved. I assume the unit was overheating, and thus failing somehow. Today someone suggested to me, that I should not assume the unit is 100% reliable anymore. So what do you think, would an overheat condition (less than 1 day with the fan stopped) potentially cause permanent damage that could at some point come to the surface as future network failures/issues? If it matters, we are talking managed switches such as 3Com/HP SuperStack , ProCurve or PWR-Plus.

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• What does "Use mandatory profiles on the RD Session Host server" do?

  - by Scott Chamberlain

  The description for "Use mandatory profiles on the RD Session Host server" is a little ambiguous: This policy setting allows you to specify whether Remote Desktop Services uses a mandatory profile for all users connecting remotely to the RD Session Host server. If you enable this policy setting, Remote Desktop Services uses the path specified in the Set path for Remote Desktop Services Roaming User Profile policy setting as the root folder for the mandatory user profile. All users connecting remotely to the RD Session Host server use the same user profile. If you disable or do not configure this policy setting, mandatory user profiles are not used by users connecting remotely to the RD Session Host server. I have a situation where only some users need to use mandatory profiles for logging in to a Remote Desktop Session Host. If I have some users with ntuser.dat and some users ntuser.man in their roaming profile what will RD Session Host do To a user who has ntuser.man in their roaming profile and has the setting set to Disabled? To a user who has ntuser.dat in their roaming profile and has the setting set to Enabled?

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• How to easily use Windows 7 search advanced options?

  - by Scott Evernden

  Is there an alternative to trying to remember all the advanced search options? Like an actual GUI as we had for windows XP? As powerful as Windows Search apparently is, I cannot possibly remember all the options available. How is a mere mortal like my Dad supposed to understand and retain all this? I get the shakes every time i need to find something on Win 7. Anyone have some relief? Part 2: Why does it RE-run a search if i add a column and try to sort on that?

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• IIS seems to be caching files on a system share?

  - by scott novell

  Switching over to windows 2008 and IIS 7.5 and it seems whenever I make a change to a css file on a system share it does not show through the browser for a few mins. It is shown through the browser using an ISAPI filter. I have turned off output caching in IIS and also turned off caching on the share itself. The browser is not caching either forcing a 200 and it is cached. Any ideas

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• How can I fix my vista PCs screen resolution and refresh rate

  - by Antony Scott

  I have a media PC running media portal hooked up to my HDTV via HDMI. The TV is a couple of years old now, so only supports 1080i, which is 1920x1080@25Hz. I've got it connected to my PC via a HDMI compatible AV receiver. If I power up the amp (wait for it to boot fully) followed by the TV| and finally the PC, all is well and I get a picture. If I deviate from that sequence, or don't wait for the amp to book up fully, or even switch the amp to another video input (for example, my PS3). The PC sees this and defaults the screen resolution/refresh rate to 1920x1080@60Hz. So, I end up with a blank screen. To fix this I have to use UltraVNC from a PC and change the refresh rate back to 25Hz. So, is there a way to turn off that auto detection, or to manually define what resolution/refresh rates the monitor can do. I'm using the on-board Radeon 3200 video and do not have any of the AMD software installed as it seems to cause problems with video playback. So, I'm looking for a native vista fix, or possible some 3rd party software.

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• Getting MSExchange transport Error on Server 2003 SP2

  - by Scott

  I am getting the following Error messages and do not know how to fix it. Event Type: Error Event Source: MSExchangeTransport Event Category: (8) Event ID: 3017 Date: 4/29/2010 Time: 1:21:12 PM User: N/A Computer: NETSRV Description: A non-delivery report with a status code of 5.3.5 was generated for recipient rfc822;[email protected] (Message-ID <19104335.51321272561635734.JavaMail.SYSTEM@PARROT). Causes: A looping condition was detected. (The server is configured to route mail back to itself). If you have multiple SMTP Virtual Servers configured on your Exchange server, make sure they are defined by a unique incoming port and that the outgoing SMTP port configuration is valid to avoid looping between local virtual servers. Thanks for any help you can provide.

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• nginx crashes on ssl after about a minute

  - by Scott

  Here are my configuration files ssl.conf # HTTPS server # server { listen 443 ssl; server_name api.domain.com; error_log /var/log/nginx/api.error.log; location / { root /var/www/api.domain.com; index index.html index.php index.php; try_files $uri $uri/ /index.php?$args; } ssl on; ssl_certificate /etc/nginx/api.domain.com.crt; ssl_certificate_key /etc/nginx/api.domain.com.key; ssl_session_timeout 5m; ssl_protocols SSLv2 SSLv3 TLSv1; ssl_ciphers HIGH:!aNULL:!MD5; ssl_prefer_server_ciphers on; # pass the PHP scripts to FastCGI server listening on 127.0.0.1:9000 location ~ \.php$ { # root html; fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_split_path_info ^(.+\.php)(.*)$; fastcgi_param SCRIPT_FILENAME /var/www/api.domain.com$fastcgi_script_name; fastcgi_param HTTPS on; include fastcgi_params; } location ~ /\.ht { deny all; } } nginx.conf user nginx; worker_processes 1; error_log /var/log/nginx/error.log; pid /var/run/nginx.pid; events { worker_connections 1024; } http { include /etc/nginx/mime.types; default_type application/octet-stream; log_format main '$remote_addr - $remote_user [$time_local] "$request" ' '$status $body_bytes_sent "$http_referer" ' '"$http_user_agent" "$http_x_forwarded_for"'; access_log /var/log/nginx/access.log main; sendfile on; #tcp_nopush on; #keepalive_timeout 0; keepalive_timeout 65; gzip on; include /etc/nginx/conf.d/*.conf; } I have a server running on port 80 that runs with no issues. As soon as I turn on this api server running on ssl, it works for about a minute and then crashes and gives a 504 Gateway Time-out. Running nginx/1.2.3

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• SAN cache memory upgrade

  - by Scott Lundberg

  We currently have an IBM DS4300 Dual Controller Fibre SAN. It is a good box, but getting pretty old. It came with 256MB of cache per controller. Recently we replaced the batteries in one of the controllers and noticed that the cache is a DDR PC2100 ECC DIMM. Of course, we are thinking about how cheap this RAM is now and is there any good reason we can't upgrade the RAM. IBM used to have a "Turbo" upgrade to this box that doubled the cache and had a bunch of software features for about 10K USD. Since that product has been end-of-lifed, I don't think we can get that upgrade and we don't need the software upgrades (FlashCopy, StorageCopy, etc). Besides the obvious potential warranty issue, what if any issues would we expect to see if attempting to put 2 - 1GB DIMMS in this unit? Any other things I am missing here? EDIT: Memory label: Samsung CN 0433 PC2100U-25331-A1 M381L3223ETM-CB0 256MB DDR PC2100 CL2.5 ECC

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• How to edit CSV file without changing or formatting values (ideally in Neo/Open-Office)?

  - by Scott Saunders

  I often need to edit CSV files that will later be imported into databases. I need to reorder columns, change values, delete lines, etc. I use NeoOffice for this now - it's basically Open Office with some Mac UI stuff tweaked. Often, though NeoOffice tries to be "helpful" and reformats fields it thinks are dates, rounds numbers to some number of decimals, etc. This breaks the file import and/or changes important data values. How can I prevent this from happening? I need to edit the fields exactly as they would appear in a text editor, with absolutely no changes to the data in the fields.

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• How do I configure IIS so my Web.config is determined by URL?

  - by Scott Stafford

  I am running a test rig with IIS6 serving an ASP.NET (and Sharepoint) web site. We have several clients, and so we have custom root Web.config files for each client. For this test rig, I want to just serve straight from the Trunk of our source control. However, I'd like to be able to select different root Web.config files based on the URL (or port or whatever) I use to access the site, so I can just use one checkout of the source and run all the sites with their appropriate settings. Is this possible?

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• graphics performance better on battery?

  - by Scott Beeson

  Anyone have any idea why my laptop would perform (considerably) better while on battery than while plugged in? It's a Dell Latitude E6420 with Windows 8 Pro. I tried mirroring all the settings in the selected power plan from "On battery" to "Plugged In" and that didn't help. I then just restored the defaults for all power plans (balanced and high performance). I'm still seeing the same results. The best example where it is most noticeable (don't laugh) is Sim City Social in Chrome. I'm probably seeing a performance increase of 5x on battery versus plugged in. This is easily reproducible too. I'm very confused. Could it be caused by dust? The laptop isn't that old and there is no visible dust. I'm not going to take it apart to check the insides as it's a corporate laptop. Could it be overheating? Battery Sim City Social: 68 degrees max Civ V: 77 degrees max Charger Sim City Social: 68 Civ V: did not test See answer below... I'm retarded

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• Any way to move Office Starter To-Go to a non-flash drive?

  - by Scott Bussinger

  Microsoft's Office Starter edition has an interesting option to create a portable version on a USB flash drive using the "Microsoft Office Starter To-Go Device Manager". This creates a portable version of the Word and Excel starter editions (limited versions of the normal applications that include ads). This would be great for use in Virtual Machines since it requires no registration and has a perpetual license. But I want to copy the files off of the flash drive and just store them in the VHD. The problem is that it appears when you try to run the office.exe executable from anywhere but the USB drive you get the error "Microsoft Office Starter To-Go cannot be launched because it is installed on an unsupported device." Any ideas what it is objecting to and is there a legal workaround for this? A limited but legal and portable version of Word and Excel is a great idea. But tying it specifically to a USB flash drive seems a bit odd. They don't seem to care how many of those flash drives you create so it's not clear what the restrictions are about.

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• Has the hardware in my modem gone bad?

  - by Tyler Scott

  I contacted CenturyLink about my modem recently and received useless and unrelated information. The problem seems to be that the modem will no longer save settings, the web interface is unusable except in internet explorer for some reason, and the modem keeps resetting. CenturyLink claimed it had to do with signal strength but I checked and it is currently between good and outstanding according to this. All of the lights remain green even when it starts acting up and I lose internet and shortly before it crashes and reboots. Does anyone have any idea what is going on or what I can do to fix it? (Asking CenturyLink again is obviously not going to help.) Update 1: Accessing the syslog from the web interface causes a crash. After it reboots, the log looks like as follows: 01/01/1970 12:01:29 AM Ethernet Ethernet client connected ,ip(192.168.0.2), mac(1c:6f:65:4c:6d:3b) 01/01/1970 12:01:38 AM Wireless 802.11 client connected ,ip(192.168.0.18), mac(d0:df:c7:c2:73:ca) 01/01/1970 12:01:41 AM System Event Line 0: VDSL2 link up, Bearer 0, us=20128, ds=40127 01/01/1970 12:01:43 AM dhcp6s[2028] dhcp6_ctl_authinit: failed to open /etc/dhcp6sctlkey: No such file or directory 01/01/1970 12:01:50 AM dhcp6s[2469] dhcp6_ctl_authinit: failed to open /etc/dhcp6sctlkey: No such file or directory 01/01/1970 12:01:52 AM radvd[2306] poll error: Interrupted system call 01/01/1970 12:01:56 AM PPP Link PPP server detected. 01/01/1970 12:01:56 AM PPP Link PPP session established. 01/01/1970 12:01:56 AM PPP Link PPP LCP UP. 01/01/1970 12:01:56 AM System Event Received valid IP address from server. Connection UP. 06/05/2014 08:16:01 AM radvd[2511] poll error: Interrupted system call 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:03 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:04 AM System Event Dead loop on virtual device tun6rd, fix it urgently! 06/05/2014 08:16:04 AM dhcp6s[3236] dhcp6_ctl_authinit: failed to open /etc/dhcp6sctlkey: No such file or directory 06/05/2014 08:16:08 AM Wireless 802.11 client connected ,ip(192.168.0.7), mac(44:6d:57:c4:d7:08) I also get it to crash on various other pages. I am guessing the web server is unstable.

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