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• Issues installing new drivers

  - by Luke

  I have a Windows XP Home SP3 system that won't detect anything on USB. It works on Ubuntu Live (off USB), and the USB keyboard and mouse work in the BIOS. Physically speaking, I'm sure it's fine. I installed the SMBus drivers and the USB driver from the motherboard's website, adn that went fine. If I plug anything in, it can detect the type of thing it is (i.e. keyboard, mouse, flash drive, etc) and even the name sometimes (i.e. Microsoft 5 button mouse), but won't accept any drivers. I have tried putting the Windows CD in the drive, but that didn't help. I have scanned for viruses and CHKDSK with no issues, and ran a MemTest86 with no issues. I am limited to one PS/2 connection for inputs, so I'm using the keyboard and haven't tried WU yet. A colleague suggested trying a new USB controller, so I put in a PCI one that only had drivers for 9x on the CD, so I assume that XP has them built in. It goes through the Found New Hardware wizard, but never actually finds drivers. I have also tried running SFC /SCANNOW and System Restore. SFC just flashes and goes away, making me believe it may be a hidden virus somewhere, but everything else seems to work, including MSE. I have reason to believe it's just an issue with detecting hardware, since even the USB Controller card can't seem to find drivers, but it can detect WHEN a USB device is connected Anyone else run into this, or have a suggestion short of re-installing Windows?

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• Where is my free space?

  - by Andrey

  A week ago I got a low disk space warning on my Vista x64 Ultimate box - 60 Mb free on the disk C; I cleaned up some downloaded msdn images and got 20 Gb freed up. Three days ago I got another notification, it looked suspicious but I didnt have time to deal with it and just moved some heavy stuff to another drive to free up about 17 Gb.... Today morning - 53Mb left on drive C, again! Now it looks really suspecious, so I downloaded TreeSize to see what's taking up the space, just to see it reporting only 121 GB out of 200 GB used, in other words I suppose to have about 79 Gb free. Then I went to Folder Options, enabled viewing of system and hidden files, rerun teh tool to see another 5 Gb added (which is expected). Then I open disk C in windows explorer, select all and right click Properties, to see it reporting teh same amount of files - 126 Gb. But when I look at Drive C properties, it reports that 200GB of 200 Gb are taken. I just scanned the drive with two different antiviruses - Symantec and AVG and found no viruses... I'm a little confused at this point, any ideas where is my free space, woudl be highly appreciated! Thank you! Andrey

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• Give back full control to a user on a disk from another computer

  - by Foghorn

  I have my friend's hard drive mounted externally. After messing with the permissions with TAKEOWN so I could fix some viruses, I have full control over their drive. The problem is, now it's stuck in a "autochk not found" reboot sequence. I think the problem is that the boot sector is invisible to the drive now. So my question is, How can I use icacls to give back the full ownership, when the user I am giving it to is not on my machine? I ran the TAKEOWN command from my windows 7 laptop, their machine is a windows xp Professional with three partitions, I only altered the one that has the boot sector. Here is the permissions that icacls shows: (Where my computer is %System% my username is ME, and the drive is E:\ C:\Users\ME icacls E:\* E:\$RECYCLE.BIN %System%\ME:(OI)(CI)(F) Mandatory Label\Low Mandatory Level:(OI)(CI)(IO)(NW) E:\ALLDATAW %System%\ME:(I)(OI)(CI)(F) E:\alrt_200.data %System%\ME:(OI)(CI)(F) E:\AUTOEXEC.BAT %System%\ME:(OI)(CI)(F) E:\AZ Commercial %System%\ME:(I)(OI)(CI)(F) E:\boot.ini %System%\ME:(OI)(CI)(F) E:\Config.Msi %System%\ME:(I)(OI)(CI)(F) E:\CONFIG.SYS %System%\ME:(OI)(CI)(F) E:\Documents and Settings %System%\ME:(I)(OI)(CI)(F) E:\IO.SYS %System%\ME:(OI)(CI)(F) E:\Mitchell1 %System%\ME:(I)(OI)(CI)(F) E:\MSDOS.SYS %System%\ME:(OI)(CI)(F) E:\MSOCache %System%\ME:(I)(OI)(CI)(F) E:\NTDClient.log %System%\ME:(OI)(CI)(F) E:\NTDETECT.COM %System%\ME:(OI)(CI)(F) E:\ntldr %System%\ME:(OI)(CI)(F) E:\pagefile.sys %System%\ME:(OI)(CI)(F) E:\Program Files %System%\ME:(I)(OI)(CI)(F) E:\RECYCLER %System%\ME:(I)(OI)(CI)(F) E:\RHDSetup.log %System%\ME:(OI)(CI)(F) E:\System Volume Information %System%\ME:(I)(OI)(CI)(F) E:\WINDOWS %System%\ME:(I)(OI)(CI)(F) Successfully processed 22 files; Failed processing 0 files C:\Users\ME

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• Windows XP Installation problems

  - by Samurai Waffle

  I'm having trouble installing Windows XP on a computer... My friend gave me her old computer, it was riddled with viruses and ran extremely slow. I did my best to clean it out, and after a bit I discovered it had a boot sector virus. So I downloaded the Ultimate Boot CD (installed it on a flash drive), and ran Darik's nuke and boot to completely wipe the hard drive. I then tried to reinstall Windows XP from a USB drive... It doesn't work. The computer just stalls and never boots. The computers dvd drive doesn't work, so I borrowed a spare drive that another friend had, and tried to run a Windows XP cd. For a bit I got the stop 7B error, but now it just stalls like the USB drive does. Since then I've booted back into the Ultimate Boot CD, and ran partition magic. Repartitioned the Hard Drive, and copied the files on the Windows cd to the hard drive. I was wondering if there is any way I can make it run the setup.exe off the hard drive. I have the UBCD at my disposal, but have yet to come up with a way to do it. Any help is greatly appreciated.

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• Windows 7 UAC (user access control) is being disabled on every reboot

  - by Christian Thamer

  To put it simply, I noticed UAC was disabled so I enabled it. I was prompted to reboot the computer for the changes to take effect. Upon my reboot I checked the settings again as I hadn't disabled UAC in the first place. It was again set to off (never notify). For the heck of it I repeated the process a couple of more times. Same result each time. I have Microsoft Security Essentials running a full scan nightly so I should be protected from viruses. I also did an on demand scan with the online tool at www.antivirus.com. Nothing was found. Other than the fact that UAC is being disabled on each reboot I have no other reason to suspect a virus. So my question is does anyone have insight into if this is a possible problem with a virus or other malware changing my UAC settings on each boot or is it possibly a problem with Windows and UAC itself? If it is malware are there suggestions for other products outside of the ones I have used to detect and remove it.

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• Windows - Website unaccessible only on windows pcs in LAN

  - by DorentuZ

  For serveral days now, a website isn't accessible on a single pc in the LAN. On the other pc's, it works just fine. And it's just a single website that's not accessible as far as I know of. The website generates a timeout on every single web browser I've tried (IE8, Firefox and Chrome). However, traceroute, nmap and telnet all work just fine. I've even tried multiple user accounts and safe mode, but that didn't work either. As a side note: using a linux live cd did work and I could access the website without any problems. The hosts file is the windows default, the ip- and dns settings on the network adapter normal as well. No strange processes are running and no viruses found. According to tcpview and netstat there are connections to the domain, but every request in the browser results in a timeout.. Any idea what's happening? Update: All of the computers on the network running Windows (any version) are showing this problem now. The website is still working under linux and mac osx. So, it has to be related to some kind of windows update (although I haven't installed any on one computer in the past week, which I've set to do manual updates only)..

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• Mustek 1200 CP driver SFC4.SYS bluescreens with BAD_POOL_HEADER

  - by Slink84

  I have Windows XP SP2. Recently it started bluescreening right after starting up with 'BAD_POOL_HEADER', 0x00000019 error caused by SFC4.SYS driver. After googling for a while I've found out that this is my Mustek's 1200 CP scanner driver. Booting in safe mode and uninstalling it solved the problem... And created another one: now I can't use my scanner. The weird thing is, that it has been working for a while on this PC without any problems. It all started suddenly, and I can't remember installing anything that might have affected it. Reverting to several earlier system restore points didn't help. I've tried re-installing it from the Mustek website, just in case if my copy got corrupted or infected by a virus, but it did not help - it still bluescreens. Also, I've installed Avast and scanned my PC - there were no viruses found. If anyone had such a problem before or has an idea what might have caused it, please help. ED: @Michael Todd: ...try installing on another PC... I've installed it on my friends PC. He has the same OS version, with the latest updates just like mine (he wasn't too happy, even after I've assured him that it is easy to fix by uninstalling that driver :] ). It worked fine - no bluescreens or whatsoever. So I think I've narrowed it down to either BIOS settings, or some wicked driver conflict. Next thing I'm going to try is to re-install XP, or install windows 7. I'm not too happy with a prospect of mucking about with BIOS settings...

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• network latency, TCP and UDP packets

  - by user115848

  Hello recently my network has started to cause me lots of problems. I have a cable modem, connected to a tp-link router (with some port forwarding). Everything was working fine then i started to get lots of udp (port 53) "UNREPLIED" logs in the router. Now there are tcp UNREPLIED logs too. This is causing lots of latency and failed connections when trying to connect to different internet sites. Also, we run an openfire server for spark connections, and I believe its causing connectivity issues for some users who are trying to connect using Spark (some people connect fine, others don't). Please see screen shot below for packet logs. It has to be something internally, as I connected straight to the comcast modem and i was able to connect to the internet and various sites as normal. I tried to swap out the router with a different and got the same issue. I scanned both my internal dns servers for viruses or malware and it came up empty. Another anomaly is that when i try to connect to www.cnn.com, i get redirected to the different site. I scanned my own machine for hijacks. Not sure if this is related to the networking issue. Please let me know if you have any ideas for troubleshooting.

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• How do I remove a USB drive's write protection?

  - by nate

  I have a SanDisk Cruser Blade USB stick that suddenly seems to be write protected. I tried running DiskPart but after I write the command "attributes disk clear readonly" it displays this: Microsoft DiskPart version 5.1.3565 ADD - Add a mirror to a simple volume. ACTIVE - Marks the current basic partition as an active boot partition. ASSIGN - Assign a drive letter or mount point to the selected volume. BREAK - Break a mirror set. CLEAN - Clear the configuration information, or all information, off the disk. CONVERT - Converts between different disk formats. CREATE - Create a volume or partition. DELETE - Delete an object. DETAIL - Provide details about an object. EXIT - Exit DiskPart EXTEND - Extend a volume. HELP - Prints a list of commands. IMPORT - Imports a disk group. LIST - Prints out a list of objects. INACTIVE - Marks the current basic partition as an inactive partition. ONLINE - Online a disk that is currently marked as offline. REM - Does nothing. Used to comment scripts. REMOVE - Remove a drive letter or mount point assignment. REPAIR - Repair a RAID-5 volume. RESCAN - Rescan the computer looking for disks and volumes. RETAIN - Place a retainer partition under a simple volume. SELECT - Move the focus to an object. It's like when you type help at the DiskPart prompt, so how do I get past this? This problem started when I plugged the stick into a laptop which had viruses, if that's any help.

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• Ubuntu questions - important

  - by asdasd

  They had installed some modified edubuntu's at school... So i have some questions about setting some things up: How we can play HD videos ? They are made for windows machines and are in .wmv format but we need to play them on our multimedia class but don't know how - which player, which codecs etc. How to edit properly the /etc/apt/sources file ? Anything we try to install via apt-get it just says that E:\ is not available. Please tell me which repositories to put in there so we could be able to install some tools. Where are usually viruses/trojans put in ubuntu ? I mean in which directories ? Because our computers are behaving really slow and we need to check for some malware manually - we are not even allowed to install any kind of AV software. So tell me the usual directories and places for hiding such files, how are they hiddem, how to recognize them etc. Any others nice tricks/tips that we need to know. Thank you very much in advance.

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• Virus ridden computer freezes on startup - can't access safe mode

  - by Eric

  Someone whom I love but who cannot be trusted with a live internet connection downloaded a particularly nasty virus that in turn downloaded a variety of unknown other viruses onto my home computer. The computer now freezes completely a few seconds after reaching the desktop and is unresponsive to any keyboard or mouse command. There are videos of my little kid on this hard drive that are not backed up and that I cannot bear to lose. But if I could get in there long enough to copy them off to an external drive I would have no problem doing a clean windows install to fix the problem; everything else is backed up online but the videos were too large. Normally I would start by going into safe mode but I have a large Dell monitor that doesn't show anything until the welcome screen appears. I think that I have gotten into the setup screen once or twice by mashing keys before I can see anything, but this monitor doesn't support that so I can't see what I'm doing to get it to boot from CD or anything else. I'm at my wits end. Any advice?

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• Bluescreen Stop 0x00000027 RDR_FILE_SYSTEM after cloning system on new HDD

  - by Daniel

  A couple of months ago I got a new 500GB HDD for my no-name-brand Laptop PC and I cloned the complete Win 7 Pro 32bit system with clonezilla from the old 70GB drive to the new one. At first everything was great, the new driver was immediately updated. But since then I get on a more and more frequent level (used to be every 2-3 days, but now it's more like 2-3 times a day) a BSOD Stop error. From the eventlog in Windows I know that there are two different error codes sppoking aroung: 0x00000027 (0xbaad0073, 0x9954f80c, 0x9954f3f0, 0x8ecd7c82) RDR_FILE_SYSTEM 0x00000044 (0x85443230, 0x00000eae, 0x00000000, 0x00000000) MULTIPLE_IRP_COMPLETE_REQUESTS I checked for viruses and did a complete HDD check using the Windows tool and WesternDigital tool (which is the producer of the new HDD) without results. I also looked for driver updates but couldn't find any. The name of the HDD as shown in the device manager is: WDC WD5000BPVT-00HXZT1 ATA Device. I'm really a noob regarding those kind of problems, so if you have any idea what I can try without losing all my data, let me know. Also, if any additional information are required.

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• I receive email not addressed to me - virus?

  - by Anne

  Every once in a while I receive email (on Gmail) that isn't addressed to me. Gmail puts it in the spam box, because it 'can't verify that it has been sent by [sender]'. The emails, when opened, contain confidential information about deliveries and paid bills (it does look an awful lot like 'real' mail from well-known companies, and it doesn't look like a scam, since the mail is informative - they give information instead of asking for credit card numbers ;-)), and I even got an email from "Facebook" that I requested a password change and that I have to 'click here' to change the password for [email address that isn't mine]. I am not the only addressee, there seems to be a whole list of Gmail addresses beginning with 'a'. The original addressee obviously has some sort of virus, and now I wonder if this could be a risk for me too. Is my email being sent around without my knowing too? I am not the kind of person who randomly clicks on shady links - I am very careful on the internet - but maybe there are other ways of catching viruses? Is there something I should do/check? Thank you for your help!

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• I can play "test" sounds, but no other audio works

  - by Callum

  I'm running Windows XP, and last night my PC was infected by a frustrating virus (one of those viruses that won't let you open virus checkers, etc). I finally killed it 2 hours later, but it involved some heavy duty anti-dote. One side effect is my audio is now gone. Except it's not entirely gone, because when I open the Realtek HD Audio Manager in the task bar, I can play all the "test" sounds. The speakers, the sound card, etc, are therefore working fine. But things like YouTube or Windows Media Player, there's no sound. I'm guessing there's a setting that needs to be reconfigured somewhere.. but where? Maybe relevant: One thing I did do last night was "play" with the system registry. Any help would be greatly appreciated. Thanks. SOLVED! The two hour battle with my computer virus resulted in my computer permanently thinking it was in Safe Mode, regardless of how it booted up. I was able to "fix" this by following the post by hsandler in this thread: http://www.petri.co.il/forums/showthread.php?t=23032&page=2 I then rebooted.. and let me tell you, the Windows Startup music has never sounded so sweet. Thanks to all, especially James, whose advice gave me a major clue as to what the problem was.

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• Edubuntu video playback and apt-get

  - by asdasd

  They had installed some modified edubuntu's at school... So i have some questions about setting some things up: How we can play HD videos ? They are made for windows machines and are in .wmv format but we need to play them on our multimedia class but don't know how - which player, which codecs etc. How to edit properly the /etc/apt/sources file ? Anything we try to install via apt-get it just says that E:\ is not available. Please tell me which repositories to put in there so we could be able to install some tools. Where are usually viruses/trojans put in ubuntu ? I mean in which directories ? Because our computers are behaving really slow and we need to check for some malware manually - we are not even allowed to install any kind of AV software. So tell me the usual directories and places for hiding such files, how are they hiddem, how to recognize them etc. Any others nice tricks/tips that we need to know. Thank you very much in advance.

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• Periodic internet connection drops

  - by sterlingholt

  My setup is a dsl modem, and a dlink di 524M router. I'm also using a Witopia VPN which runs through OpenVPN. I've been having trouble with the internet connection dropping very frequently. It comes back shortly, without even a router/modem/computer restart. This happens as frequently as every ten minutes. Occasionally (not often) it will last as long as an hour or two without dropping. When it drops, I can get it back almost immediately by clicking Reconnect in the OpenVPN GUI and letting that do it's thing. It's worth noting that I'm in China. Calling support is a bit difficult because of that. Also I don't really understand all of the router's software, although I've got it generally figured out. I've tried a bunch of stuff, attempts to diagnose and/or fix the problem. No success with any of the following: I've power cycled both the modem and the router. I've tried an ethernet connection to the router. I've connected without the VPN. I've disabled IEEE authentication on all connections. I've checked for viruses. I've tried lifting it off the ground so as to prevent overheating.

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• Windows 7 Aero theme's "greyed out" - no found fix

  - by Robsta

  Brand new machine that was working fine then randomly it changed the theme when I booted into a sort of "basic" theme (white task bar, no see through windows etc) I've done and attempted many fixes and I still don't understand why it doesn't work. I've tried these two solutions: "How to enable Windows 7 Aero Theme" and "Windows 7 Aero Themes Greyed out" These solutions included registy changes, stopping/starting services, and force starting the aero theme. The closest I got seems to be when I went into: Control panel (category view) Find and fix problems (System and Security) Display Aero Desktop Effects I follow through the wizard and let it do its thing and then I get an error window that pops up: Personalization - "This theme can't be applied to the desktop. Try clicking a diffrent theme." That's what I get from the wizard. What can I do? My drivers are all up to date, there are no viruses on the computer, directx is installed and updated, and the registry is all correct. EDIT: When I boot the computer, I get a notification stating that windows failed to communicate with the windows desktop services.

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• How do I install Windows XP from an external hard drive?

  - by Plasmer

  I'm trying to install Windows XP Media Center edition by copying the install disc image to an external hard drive and making it bootable. Has anyone had success getting this to work on systems that can't boot from dvds/floppies? I'm basically working from this guide: http://www.dl4all.com/other/21495-install-windows-xp-from-usb.html Update - 2/15/10 I used WinToFlash on my laptop to format my usb hard drive from my install dvd (Windows XP Media Center Version 2005 with Update Rollup 2 from Dell) and selected "boot from usb device" at the boot selection menu and the windows installer started up. However, an error message came up saying that: "A problem has been detected and windows has been shut down to prevent damage to your computer." Originally on my desktop machine, I had 1 150Gb SATA drive, and 2 150 Gb SATA drives striped together using RAID. From the hard drive diagnostics, it appears the windows install on one of the RAIDed disks lost a block and this has been preventing me from booting up. I replaced the standalone drive with a new 1Tb SATA drive and disconnected the other hard drives. Could the message be indicating a virus is on the unformatted drive? or the usb hard drive? Update 2 - 2/15/10 The external hard drive didn't find any viruses when scanned. I tried installing Vista Home Premium 64bit SP1 using WinToFlash and that installed successfully onto the new 1Tb drive. WinToFlash was really easy to use and helped a lot, thanks!

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• Is this normal or does my AVG anitivirus have a virus? [closed]

  - by user390480

  Possible Duplicate: Computer is infected by a virus or a malware, what do I do now? [Note: This is not a duplicate and should not be closed as a duplicate as this is nothing like the other question. I am not asking if I have a virus, nor am I asking "what do I do now". I know that I have a virus and I know what to do. However, I am asking if these are normal AVG ads or if it has been taken over.] My Windows XP PC started acting strange and I am right now actually in Linux running off of a USB drive. I am running Avast under Linux and it has discovered some viruses on my XP drive. Some of the strange things happening in XP were: I could not get to Google.com My Hosts file was set to hidden and read only My Hosts file had an entry of ::1 And AVG had ads in it I've never seen before. Maybe it is normal but I Binged for AVG anti-virus and become.com but found no information. (The red lines and question mark are by me) Any thoughts?

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• How can I report a website that uses the webmail APIs to send spam?

  - by Igoru

  I've signed up for a cool job website that, unfortunately, asks you if you want to "invite your friends", and if you say so, you can give them access to your Gmail contacts to send the invite. However, contrary to what everyone would be expecting, they don't give you a list of who you want to invite; instead, they simply directly send spam to your entire contact list, like old-fashioned Outlook viruses. When you complain about this with them, they simply say "we will check the application and see if there is anything that might be confusing for the users". For me and some other friends (that felt for the same prank), this is a clear break on web best practices and a big disrespect on the users' trust. Thus, I would like to know what can we do to stop the website of using Gmail/Yahoo/Outlook APIs to send spam this way. P.S.: I wonder what would happen if I've given this website the access to post in my Facebook timeline as well. I've got a couple of calls from relatives asking about the email and I wonder how many unrelated people got this spam, like HR addresses from my past and whatnot.

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• UAC being turned off every time Windows 7 starts

  - by Mehper C. Palavuzlar

  I have strange problem on my HP laptop. This began to happen recently. Whenever I start my machine, Windows 7 Action Center displays the following warning: You need to restart your computer for UAC to be turned off. I never disable UAC, but obviously some process or virus (I'm not sure, only guessing) causes this. As soon as I get this warning, I head for the UAC settings, and re-enable UAC to dismiss this warning. This is a bothersome situation as I really don't know what causes the problem. I have run a full scan on the computer for any probable virus activity, but TrendMicro OfficeScan said that no viruses have been found. Malwarebytes' Anti-malware could not find any malicious items either. There are no other strange incidents on the machine. Everthing works fine except this bizarre incident. How can I learn what process is trying to turn off UAC? What way should I follow to overcome this problem?

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• Why is dwm.exe using so much memory?

  - by Leonard Challis

  I've scoured the web, but I'm sick of reading "scan your computer for viruses" and "upgrade your RAM" on answers to similar questions to this. I understand that dwm.exe is for (simply put) caching bitmaps for things like Aero-peek and similar, but as far as I have read it shouldn't be using vast amounts of memory. My colleague and I both have 4GB of RAM, Core 2 Duo, blah, blah -- essentially they're pretty capable. His dwm.exe is running at around 30mb, mind is currently running at about half a gig, though it does fluctuate quite a lot. This is the same while running the exact same applications (currently Zend studio, FireFox (with firemin - low memory usage), Outlook). Every so often I will get a notification asking me if I want to switch to Aero Basic because it's using too much memory, and sometimes it will just switch itself to basic and let me know why. I know it's possible to stop it switching, but I want to know why it is using too much memory otherwise it's just papering over the cracks. One thing to add is this seems to have started after a robbery on Monday, where two of my monitors were stolen, and I had to temporarily use a couple of alternative monitors. I am now using brand new monitors but the problem is the same. All drivers installed and working seemingly fine. Any ideas why the usage is so high? We are using windows 7 64-bit Professional.

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• Printer spooler service stop running when sent print job

  - by Hanan N.

  Every time i am sending a print job to the printer, i am don't get any response from the printer, and at the printer job list at the status of the job, i see that there was an Error, but it don't give me any clue on what could be the problem. After some investigation i found that every time that i send the print job to the printer the printer spooler service stops to run, then after a second or two it start again (i think that this behavior is related to the printer spooler settings to rerun it self after it stops). Things that i have tried so far: Remove and Install again the Driver. After removing the driver, i have removed the unnecessary registry keys according to this article from Microsoft, these are: Rename all files and folders in: c:\windows\system32\spool\drivers\w32x86 Remove anything but Drivers Print and Processors: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86 Remove anything in here: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors but: BJ Language Monitor Local Port Microsoft Document Imaging Writer Monitor Microsoft Shared Fax Monitor Standard TCP/IP Port USB Monitor WSD Port Disconnect and Reconnect the Printer. Clean the computer from Viruses & Spywares. Currently i am stuck, i have no more things to try, if anybody know about any kind of solution please let me know about it. Since i am want to keep this post as general problem that relate to the printer spooler, and not just my particular problem, i didn't included inside the windows version & the printer model, they are (although i think that it isn't relate just for that particular model): Windows 7 32bit, HP Officejet 4500 G510g-m (connect to the computer via USB). Thanks.

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• Small business server 2011 standard - applications randomly closing for remote desktop users

  - by Ash King

  Small business server 2011 standard - applications randomly closing for remote desktop users I have an issue where when you are connected through remote desktop (doesn't matter whether you have administrative rights or not). What happens: Any application that you run (outlook, word, excel, notepad, cmd etc..) the application will randomly crash and produce an error as such: Faulting application name: EXCEL.EXE, version: 14.0.6112.5000, time stamp: 0x4e9b2b30 Faulting module name: ieframe.dll, version: 8.0.7600.16930, time stamp: 0x4eeb0187 Exception code: 0xc0000005 Fault offset: 0x0000000000131e03 Faulting process id: 0x3d4c Faulting application start time: 0x01cecf3491388e43 Faulting application path: C:\Program Files\Microsoft Office\Office14\EXCEL.EXE Faulting module path: C:\Windows\System32\ieframe.dll Report Id: 1c06abd4-3b2b-11e3-bd8d-001999b270e9 I noticed the ieframe.dll, but its not constant for every application that crashes, e.g.: Faulting application name: OUTLOOK.EXE, version: 14.0.6109.5005, time stamp: 0x4e79b6c0 Faulting module name: PSTOREC.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4a5be02a Exception code: 0xc0000005 Fault offset: 0x000007fef39c7158 Faulting process id: 0x43f8 Faulting application start time: 0x01cecf33fe5eec26 Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE Faulting module path: PSTOREC.DLL Report Id: 0c0f5934-3b2b-11e3-bd8d-001999b270e9 I am unable to perform a sfc /scannow command due to the cmd.exe crashing as well.. I have performed a virus scan on the server which did originally pick up 5 viruses: riskware.tool.ck -> File riskware.tool.ck - > Memory Process trojan.agent.bdavgen -> File trojan.agent -> File HiJack.comsysapp -> Registry Data But after removing these and rebooting the machine we have had no luck Has anyone else ever come across this issue before? Also to elaborate it is happening as frequently as every minute.

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• Network Security Device/Software

  - by Campo

  We currently run Symantec Antivirus Corporate 10.2. The software is really easy to manage on a network but the actual virus detection isn't bad but the malware detection is crap. We recently were infected with a email bot that got us put on some block lists. This has been resolved. I cannot have that happen again. I would like to find a program as easy to manage as symantec that I can install on all the user's workstations as well as the servers. We run a windows 2003 domain. We have a couple 2008 test servers in the environment. Most of the workstations are xp though I am using windows 7 and symantect is not compatible with this OS... So we need a solution that would cover all those operating systems. If it could be installed on macs too that would be a bonus though not necessary at all. This software must detect: Viruses AND Malware I am looking for something that combines the features in anti-malware programs like malwarebytes or spybot with an antivirus program like symantec or AVG. Alternatively if there is a piece of hardware that is a firewall, router, and packet inspection for virus/spam that would be the most ideal solution. I then could supplement with a piece of software that could pickup what the hardware misses. Thank you for your suggestions.

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