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• Windows Server Certified as Secure Global Desktop Clients with EBS 12

  - by Steven Chan (Oracle Development)

  Oracle Secure Global Desktop provides secure access to centralized applications—Microsoft Windows, UNIX, mainframe, and midrange—from a wide variety of popular client devices, including Windows PCs, Oracle Solaris workstations, Linux PCs, and thin clients. Secure Global Desktop is certified for use with Microsoft Windows Server 2003 and 2008 virtualized environments acting as desktop clients connecting to Oracle E-Business Suite Release 12 environments.  32-bit and 64-bit versions of Microsoft Windows Server are certified. These combinations may also be used in conjunction with Oracle VM, if required. How does this work? For example, a Secure Desktop Client can connect to a Secure Global Desktop environment.  That environment can be running Microsoft Server 2008.  That environment can be used, in turn, as a "desktop client" to access Oracle E-Business Suite Release 12.1.3. Requirements EBS 12.1.3 + Windows Server 2008 R2 (64-bit) Secure Global Desktop version 4.6 or higher Internet Explorer 8 (32-bit and 64-bit) or Internet Explorer 9 (32-bit and 64-bit) JRE Plug-in 1.6.0_32 (32-bit and 64-bit) or later 1.6 releases EBS 12.1.3 + Windows Server 2008 (32-bit) Secure Global Desktop version 4.6 or higher Internet Explorer 8 (32-bit) or Internet Explorer 9 (32-bit) JRE Plug-in 1.6.0_32 (32-bit) or later 1.6 releases EBS 12.1.3 + Windows Server 2003 R2 (64-bit) Secure Global Desktop version 4.6 or higher Internet Explorer 8 (32-bit and 64-bit) JRE Plug-in 1.6.0_32 (32-bit and 64-bit) or later 1.6 releases EBS 12.1.3 + Windows Server 2003 R2 (32-bit) Secure Global Desktop version 4.6 or higher Internet Explorer 8 (32-bit) JRE Plug-in 1.6.0_32 (32-bit) or later 1.6 releases References Oracle Secure Global Desktop with E-Business Suite Release 12.1.3 (Note 1491211.1) Related Articles Oracle VM Templates Available for E-Business Suite 12.1.3 Support Policies for Virtualization Technologies and Oracle E-Business Suite Webcast Replay Available: Virtualization and Cloud Deployments of Oracle E-Business Suite

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• ORACLE is WEB 2.0

  - by anca.rosu

  You never know what to expect in life, where it can take you and what kind of fulfillment it can offer you. It’s just like an amazing lottery with millions of winning tickets. My name is Paula, I am an Online Marketing Specialist at Oracle University and this is my story. Having graduated from a technical profile college, it seemed almost normal to follow the same career path. But I said no. I wanted to try something else, so I took an Advertising Masters Program and I really became in love with this entire industry. Advertising and the new impact of the Internet through social networking is my current fascination. I knew I had to work to incorporate both my skills intro one dream job. I want to believe that I have come to work at Oracle as part of a great plan that life has for me. It’s not the most glamorous job in advertising or in the fashion industry, but it’s everything you need to start investing in your development and to build relationships. A normal day at work begins at 9.30 at our Oracle Office in Bucharest. After a short chit-chat, coffee and some conference calls, marketing gets to work! Some of the members of my team are working besides me but others are based all over Europe. This is extremely useful when coordinating the EMEA Marketing for Oracle University, because this way it’s easier to keep an eye on these various locations. Even though it’s a team play, you need to speak up and make your mark. I am the kind of person that never stands-by and waits to be given directions, I am curious and intuitive. This makes things easier. In Oracle you really need to find your own way and to discover how to organize your time and how to get involved with people. People to people, this is the focus. But everything is up to you and it strongly depends on the type of personality that you have. I try to get involved in various activities, participate in Oracle Days Events, interact and meet all kinds of people. For those who are newly graduates or interns, Oracle has lots of trainings and webcasts you can attend to help you develop your career shape and to understand better the way the business works. You can also be awarded for ideas and setting the trends so that makes it worth it. What I like most about my job is the fact that I can come with ideas and bring them to life. For example Oracle University has a special seminar program called “Celebrity Seminars” where top industry speakers teach 1-day or 2-day condensed seminars. We thought of creating something exclusive and a video was the best idea. So my colleague and I became reporters for a day and interviewed this well-known speaker regarding his seminar. I think this is a good way to market this business. Live footage is a very good marketing tool so we are planning to use the video to target our online audiences via Facebook, Twitter or LinkedIn. This can even go in the newsletters that marketing sends regarding the Celebrity Seminars. This is what I meant when I said Oracle is a free spirited organization and you can surely find your place here among us. The best way to describe my job is WEB 2.0. The modern online approach comes to life while we are trying to sell our business. We need to be out there and we are responsible of spreading the buzz regarding our training offerings and our official courseware materials. There are so many new ways to interact with the target audience nowadays and I am so eager to discover the best online techniques! If you have any questions related to this article feel free to contact  [email protected].  You can find our job opportunities via http://campus.oracle.com Technorati Tags: WEB 2.0,Online Marketing,Oracle University,Bucharest,events,graduates,interns,training,webcast,seminar,newsletters,business,Facebook,Twitter,LinkedIn

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• Partner Blog: Hub City Media Introduces iPad Application for Oracle Identity Analytics

  - by Tanu Sood

  About the Writer:Steve Giovannetti is CTO of Hub City Media, Inc., a company that specializes in implementation and product development on the Oracle Identity Management platform. Recently, Hub City Media announced the introduction of iPad application IdentityCert for Oracle Identity Analytics. This post explore the business use cases and application of IdentityCert.Hub City Media(HCM) has been deploying certification solutions based on Oracle Identity Analytics since it first appeared on the market as Vaau RBACx. With each deployment we've seen the same pattern repeat time and time again:1. Customers suffering under the weight of manual access certification regimens deploy Oracle Identity Analytics (OIA) for automated certification. 2. OIA improves the frequency, speed, accuracy, and participation of certifications across the organization. 3. Then the certifiers, typically managers and supervisors, ask, “Is there any easier way to do these certifications offline?”The current version of OIA has a way to export certification data to a spreadsheet.  For some customers, we've leveraged this feature and combined it with some of our own custom code to provide a solution based on spreadsheet exports and imports.  Customers export the certification to Microsoft Excel, complete it, and then import the spreadsheet to OIA. It worked well for offline certification, but if the user accidentally altered the format of the spreadsheet, the import of the data could fail. We were close to a solution but it wasn’t reliable.Over the past few years, we've seen the proliferation of Apple iOS devices, specifically the iPhone and iPad, in the enterprise.  As our customers were asking for offline certification, we noticed the same population of users traditionally responsible for access certification, were early adopters of the iPad. The environment seemed ideal for us to create an iPad application to support offline certifications using Oracle Identity Analytics. That’s why we created IdentityCert™.IdentityCert allows users to view their analytics dashboard, complete user certifications, and resolve policy violations with OIA, from their iPads.The current IdentityCert analytics dashboard displays the same charts that are available in the Oracle Identity Analytics product. However, we plan to expand the number of available analytics in future releases.The main function of IdentityCert is user certification which can be performed quickly and efficiently using a simple touch interface. Managers tap into a certification, use simple gestures to claim users and certify their access.  Certifications can be securely downloaded to IdentityCert and can be completed with or without a network connection. The user can upload the completed certifications once they are connected to a cellular or wi-fi network.Oracle Identity Analytics can generate policy violation notifications based on detective scans of identity warehouse or via preventative analysis of identity access requests. IdentityCert allows users to view all policy violations, resolve, or delegate them to appropriate users. IdentityCert also analyzes the policy violation expression and produces more human friendly descriptions of the policy violation which improves the ability of users to resolve the violation. IdentityCert can be deployed quickly into a customer's environment. It is deployed with Hub City Media's ID Services to connect Oracle Identity Analytics securely with the iPad application.Oracle Identity Management 11g R2 is an important evolutionary release. Oracle's Identity Management suite has more characteristics of a cohesive platform. This platform provides an integrated set of identity services that can be used to protect, manage, and audit security within the enterprise. At HCM we take the platform concept a step further and see it as an opportunity to create unique solutions for Oracle Identity Management customers. IdentityCert is our commitment to this platform. You can download IdentityCert from the Apple iOS App Store today. It includes a demo dataset that you can use to explore the functions of the product without any server infrastructure. Download it. Give it a try. We would appreciate your interest and welcome any feedback.Resources:Press Release: Hub City Media Introduces iPad Application IdentityCert™ for Oracle Identity AnalyticsApp Store Download: http://bit.ly/IdentityCertOracle Identity Governance Suite

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• Oracle Fusion Supply Chain Management (SCM) Designs May Improve End User Productivity

  - by Applications User Experience

  By Applications User Experience on March 10, 2011 Michele Molnar, Senior Usability Engineer, Applications User Experience The Challenge: The SCM User Experience team, in close collaboration with product management and strategy, completely redesigned the user experience for Oracle Fusion applications. One of the goals of this redesign was to increase end user productivity by applying design patterns and guidelines and incorporating findings from extensive usability research. But a question remained: How do we know that the Oracle Fusion designs will actually increase end user productivity? The Test: To answer this question, the SCM Usability Engineers compared Oracle Fusion designs to their corresponding existing Oracle applications using the workflow time analysis method. The workflow time analysis method breaks tasks into a sequence of operators. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time can be calculated. The workflow time analysis method has been recently adopted by the Applications User Experience group for use in predicting end user productivity. Using this method, a design can be tested and refined as needed to improve productivity even before the design is coded. For the study, we selected some of our recent designs for Oracle Fusion Product Information Management (PIM). The designs encompassed tasks performed by Product Managers to create, manage, and define products for their organization. (See Figure 1 for an example.) In applying this method, the SCM Usability Engineers collaborated with Product Management to compare the new Oracle Fusion Applications designs against Oracle’s existing applications. Together, we performed the following activities: Identified the five most frequently performed tasks Created detailed task scenarios that provided the context for each task Conducted task walkthroughs Analyzed and documented the steps and flow required to complete each task Applied standard time estimates to the operators in each task to estimate the overall task completion time Figure 1. The interactions on each Oracle Fusion Product Information Management screen were documented, as indicated by the red highlighting. The task scenario and script provided the context for each task.  The Results: The workflow time analysis method predicted that the Oracle Fusion Applications designs would result in productivity gains in each task, ranging from 8% to 62%, with an overall productivity gain of 43%. All other factors being equal, the new designs should enable these tasks to be completed in about half the time it takes with existing Oracle Applications. Further analysis revealed that these performance gains would be achieved by reducing the number of clicks and screens needed to complete the tasks. Conclusions: Using the workflow time analysis method, we can expect the Oracle Fusion Applications redesign to succeed in improving end user productivity. The workflow time analysis method appears to be an effective and efficient tool for testing, refining, and retesting designs to optimize productivity. The workflow time analysis method does not replace usability testing with end users, but it can be used as an early predictor of design productivity even before designs are coded. We are planning to conduct usability tests later in the development cycle to compare actual end user data with the workflow time analysis results. Such results can potentially be used to validate the productivity improvement predictions. Used together, the workflow time analysis method and usability testing will enable us to continue creating, evaluating, and delivering Oracle Fusion designs that exceed the expectations of our end users, both in the quality of the user experience and in productivity. (For more information about studying productivity, refer to the Measuring User Productivity blog.)

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• Oracle Solaris Crash Analysis Tool 5.3 now available

  - by user12609056

  Oracle Solaris Crash Analysis Tool 5.3 The Oracle Solaris Crash Analysis Tool Team is happy to announce the availability of release 5.3.  This release addresses bugs discovered since the release of 5.2 plus enhancements to support Oracle Solaris 11 and updates to Oracle Solaris versions 7 through 10. The packages are available on My Oracle Support - simply search for Patch 13365310 to find the downloadable packages. Release Notes General blast support The blast GUI has been removed and is no longer supported. Oracle Solaris 2.6 Support As of Oracle Solaris Crash Analysis Tool 5.3, support for Oracle Solaris 2.6 has been dropped. If you have systems running Solaris 2.6, you will need to use Oracle Solaris Crash Analysis Tool 5.2 or earlier to read its crash dumps. New Commands Sanity Command Though one can re-run the sanity checks that are run at tool start-up using the coreinfo command, many users were unaware that they were. Though these checks can still be run using that command, a new command, namely sanity, can now be used to re-run the checks at any time. Interface Changes scat_explore -r and -t option The -r option has ben added to scat_explore so that a base directory can be specified and the -t op[tion was added to enable color taggging of the output. The scat_explore sub-command now accepts new options. Usage is: scat --scat_explore [-atv] [-r base_dir] [-d dest] [unix.N] [vmcore.]N Where: -v Verbose Mode: The command will print messages highlighting what it's doing. -a Auto Mode: The command does not prompt for input from the user as it runs. -d dest Instructs scat_explore to save it's output in the directory dest instead of the present working directory. -r base_dir Instructs scat_explore to save it's under the directory base_dir instead of the present working directory. If it is not specified using the -d option, scat_explore names it's output file as "scat_explore_system_name_hostid_lbolt_value_corefile_name." -t Enable color tags. When enabled, scat_explore tags important text with colors that match the level of importance. These colors correspond to the color normally printed when running Oracle Solaris Crash Analysis Tool in interactive mode. Tag Name Definition FATAL An extremely important message which should be investigated. WARNING A warning that may or may not have anything to do with the crash. ERROR An error, usually printer with a suggested command ALERT Used to indicate something the tool discovered. INFO Purely informational message INFO2 A follow-up to an INFO tagged message REDZONE Usually used when prnting memory info showing something is in the kernel's REDZONE. N The number of the crash dump. Specifying unix.N vmcore.N is optional and not required. Example: $ scat --scat_explore -a -v -r /tmp vmcore.0 #Output directory: /tmp/scat_explore_oomph_833a2959_0x28800_vmcore.0 #Tar filename: scat_explore_oomph_833a2959_0x28800_vmcore.0.tar #Extracting crash data... #Gathering standard crash data collections... #Panic string indicates a possible hang... #Gathering Hang Related data... #Creating tar file... #Compressing tar file... #Successful extraction SCAT_EXPLORE_DATA_DIR=/tmp/scat_explore_oomph_833a2959_0x28800_vmcore.0 Sending scat_explore results The .tar.gz file that results from a scat_explore run may be sent using Oracle Secure File Transfer. The Oracle Secure File Transfer User Guide describes how to use it to send a file. The send_scat_explore script now has a -t option for specifying a to address for sending the results. This option is mandatory. Known Issues There are a couple known issues that we are addressing in release 5.4, which you should expect to see soon: Display of timestamps in threads and clock information is incorrect in some cases. There are alignment issues with some of the tables produced by the tool.

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• Meet Matthijs, Dutch Inside Sales Representative for Oracle Direct

  - by Maria Sandu

  Today we would like to share some information around the Dutch Core Technology team in Malaga. Matthijs is one of the team members who decided to relocate from the Netherlands to Malaga to join Oracle Direct two years ago. Matthijs: “For the past two years I have been working as an Oracle Direct Core Technology Inside Sales representative for Named Accounts in the Netherlands, based in Malaga, Spain. In my case, working for the Dutch OD Core Technology team means that I am responsible for the Account Management of Larger companies in the Travel & Transportation and the Manufacturing, Retail & Distribution sector. I work together with the Oracle Field Account Managers and our Field Sales Management in the Netherlands where I am often the main point of contact for customers. This means that I deal with their requests and I manage their various issues, provide solutions and suggestions based on the Oracle Core Technology portfolio. I work on interesting projects with end-customers, making financial proposals and building business cases. It is a very interesting sales environment and for the last two years I improved my skills substantially. This month I will finish my Inside Sales career in Malaga to move to a position within Field Sales in the Netherlands. Oracle Direct has proven to be a great stepping stone for my career. Boost your personal development One of the reasons for joining Oracle was to boost my personal & career development. You can choose from various different trainings to follow all over Europe which enable you to reach both your personal and professional goals. Furthermore, you can decide your own career path and plan the steps necessary to achieve your goal. Many people aim to grow into Field Sales in their native countries, Business Development or Sales Management, but there are many possibilities once you decide to join Oracle. Overall, working at Oracle means working for an international company and one of the worldwide leaders in Enterprise Hardware & Software. Here you get all the tools necessary to develop yourself personally & professionally. Another great advantage of working for Oracle Direct is working from our office in Malaga, Southern Spain where we have over 400 employees from many countries across EMEA. It is a truly international environment! Working and living in Spain gives you an excellent opportunity to learn Spanish and of course enjoy the Spanish lifestyle, cuisine, beaches and much, much more!” Interview day Utrecht If you are inspired by the story of Matthijs and would like to explore the opportunity to join the Technology Sales team for the Dutch market in Malaga, let us know! We will organise an Interview day in the Oracle office in Utrecht on the 18th and 19th of September. We currently have multiple openings in the Core Technology team that focus on selling our Database portfolio in the Dutch market. We are looking for native Dutch speakers with a Bachelors degree, 2-5 years sales experience (ideally in IT) who are willing to relocate to Malaga for at least 2 years! For more information please contact [email protected] or [email protected].

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• You Have Questions

  - by Tom Caldecott-Oracle

  Oracle Consulting Experts Have Answers at Oracle OpenWorld Your thoughts are in the cloud. “How can I set up a private cloud that will work for my business?” “What will it take to move to an ERP, HCM, or CX cloud environment?”   You can attend Oracle Consulting sessions at Oracle OpenWorld and get answers. You can also walk up to one of the Oracle Consulting experts in the DEMOgrounds of the conference and learn about cloud implementation, engineered systems best practices, Oracle Applications upgrades, and more—just what you need to help maximize the value of your Oracle investments.   You might even get an answer to the “Ultimate Question of Life, the Universe, and Everything.” But you already know the answer, don’t you? 42. Learn more about Oracle Consulting at Oracle OpenWorld.        

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• Life at Oracle Russia: Stanislav, Tech Sales Manager

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Oracle is a place that brings together talented people from various countries and with a diversity of backgrounds. We often invite our employees to speak about their life at Oracle as we think It is important to share an insight into what working for our company looks like. This time we asked Stanislav to speak about his experience at Oracle. He is Technology Sales Manager at Oracle Russia. He joined the company in July 2011 as a Sales Representative for the Financial sector and had previously worked for another American IT company. He was promoted to a Management position in 2013. “I have been in this Industry for 15 years and I am now Technology Sales Manager, covering Database, BI and Fusion Middleware products. What I’ve learned in my role is that respect is one of the most important values a good professional should have. By respecting and embracing everyone’s opinions, we create a very good work environment that encourages innovation and change. It eventually leads to a stronger team where people listen to each other and value each other’s opinion. On the other hand, It is mandatory to have good knowledge about the area you work in and to continously seek to improve your expertise. Last but not least, working as a team is a top priority and It is something that I’ve learned at Oracle. There’s little you can achieve by yourself comparing to what you can do when you’re part of a team.” Stanislav shared the top three words that best describe his team and those were: professional, dynamic and smart. “The team I manage is a very professional, dynamic and smart one. I am really proud to work with such talented people! They are an asset to the Oracle business because they are the very best in the IT industry worldwide!” When asked why he would apply at Oracle if he was looking for a job, Stanislav responded “I would say because Oracle is a legend of the IT industry. It is a very dynamic company where you can fulfill your potential and gain extremely valuable knowledge. No doubt this is the number 1 IT company!” We invite you to explore our career opportunities on oracle.com/careers and to discover more stories about the life at Oracle on our blog. You can get the latest updates about careers within Oracle by following Oracle LinkedIn, CareersatOracle Facebook or joinOracleEMEA Twitter. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• And the Winner Is ...

  - by Oracle OpenWorld Blog Team

  If you know excellent Oracle technologists, now's your chance to nominate them for an award. by Karen Shamban It’s possible to win an Oracle Excellence Award in one of 12 categories this year—nominations are open now through July 17, 2012. Winning customers and partners will be hosted at Oracle OpenWorld or JavaOne 2012, where they can meet with Oracle executives, network with peers, and be featured in an upcoming edition of an Oracle publication such as Oracle Magazine. This year’s Oracle Excellence Award categories are: •    CIO of the Year•    Database Administrator of the Year•    Eco-Enterprise Innovation•    Java Business Innovation•    Leadership•    Oracle Fusion Middleware Innovation•    Proactive Support Champion–Global•    Specialized Partner of the Year–Europe, Middle East, and Africa•    Specialized Partner of the Year–Global•    Specialized Partner of the Year–North America•    Technologist of the Year Learn more about each award and nominate a deserving candidate now! Go to the Oracle Excellence Awards information page for details.

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• Oracle 9i Session Disconnections

  - by mlaverd

  I am in a development environment, and our test Oracle 9i server has been misbehaving for a few days now. What happens is that we have our JDBC connections disconnecting after a few successful connections. We got this box set up by our IT department and handed over to. It is 'our problem', so options like 'ask you DBA' isn't going to help me. :( Our server is set up with 3 plain databases (one is the main dev db, the other is the 'experimental' dev db). We use the Oracle 10 ojdbc14.jar thin JDBC driver (because of some bug in the version 9 of the driver). We're using Hibernate to talk to the DB. The only thing that I can see that changed is that we now have more users connecting to the server. Instead of one developer, we now have 3. With the Hibernate connection pools, I'm thinking that maybe we're hitting some limit? Anyone has any idea what's going on? Here's the stack trace on the client: Caused by: org.hibernate.exception.GenericJDBCException: could not execute query at org.hibernate.exception.SQLStateConverter.handledNonSpecificException(SQLStateConverter.java:126) [hibernate3.jar:na] at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:114) [hibernate3.jar:na] at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:66) [hibernate3.jar:na] at org.hibernate.loader.Loader.doList(Loader.java:2235) [hibernate3.jar:na] at org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2129) [hibernate3.jar:na] at org.hibernate.loader.Loader.list(Loader.java:2124) [hibernate3.jar:na] at org.hibernate.loader.hql.QueryLoader.list(QueryLoader.java:401) [hibernate3.jar:na] at org.hibernate.hql.ast.QueryTranslatorImpl.list(QueryTranslatorImpl.java:363) [hibernate3.jar:na] at org.hibernate.engine.query.HQLQueryPlan.performList(HQLQueryPlan.java:196) [hibernate3.jar:na] at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1149) [hibernate3.jar:na] at org.hibernate.impl.QueryImpl.list(QueryImpl.java:102) [hibernate3.jar:na] ... Caused by: java.sql.SQLException: Io exception: Connection reset at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:112) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:146) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:255) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:829) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1049) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at oracle.jdbc.driver.T4CPreparedStatement.executeMaybeDescribe(T4CPreparedStatement.java:854) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1154) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3370) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at oracle.jdbc.driver.OraclePreparedStatement.executeQuery(OraclePreparedStatement.java:3415) [ojdbc14.jar:Oracle JDBC Driver version - "10.2.0.4.0"] at org.hibernate.jdbc.AbstractBatcher.getResultSet(AbstractBatcher.java:208) [hibernate3.jar:na] at org.hibernate.loader.Loader.getResultSet(Loader.java:1812) [hibernate3.jar:na] at org.hibernate.loader.Loader.doQuery(Loader.java:697) [hibernate3.jar:na] at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:259) [hibernate3.jar:na] at org.hibernate.loader.Loader.doList(Loader.java:2232) [hibernate3.jar:na]

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• How to turn off the binary log for mysqld_multi instances?

  - by netvope

  MySQL supports running multiple mysqld on the same server. One of the ways is to use mysqld_multi. If the default MySQL server instance (as configured in the [mysqld] section in my.cnf) uses log-bin, it enables the binary log for all the other instances ([mysqld1], [mysqld2], etc). How can we override the setting for the other instances? We tried putting log-bin= or log-bin=OFF under [mysqld1], but that won't disable the binary log.

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• innobackupex - after restoring - quit without updating PID file

  - by clarkk

  After restoring a backup the server can't start.. restoring # tar -izxf /var/www/bak/db/2013-11-10-1437_mysql.tar.gz -C /var/www/bak/db_import # innobackupex --use-memory=1G --apply-log /var/www/bak/db_import # service mysql stop # mv /var/lib/mysql /var/lib/mysql-old # mkdir /var/lib/mysql # innobackupex --copy-back /var/www/bak/db_import # chown -R mysql:mysql /var/lib/mysql # service mysql start error log 131110 21:24:20 mysqld_safe Starting mysqld daemon with databases from /var/lib/mysql 2013-11-10 21:24:21 0 [Warning] TIMESTAMP with implicit DEFAULT value is deprecated. Please use --explicit_defaults_for_timestamp server option (see documentation for more details). 2013-11-10 21:24:21 6194 [Warning] Using pre 5.5 semantics to load error messages from /opt/mysql/server-5.6/share/english/. 2013-11-10 21:24:21 6194 [Warning] If this is not intended, refer to the documentation for valid usage of --lc-messages-dir and --language parameters. 2013-11-10 21:24:21 6194 [Note] Plugin 'FEDERATED' is disabled. /usr/local/mysql/bin/mysqld: Table 'mysql.plugin' doesn't exist 2013-11-10 21:24:21 6194 [ERROR] Can't open the mysql.plugin table. Please run mysql_upgrade to create it. 2013-11-10 21:24:21 6194 [Note] InnoDB: The InnoDB memory heap is disabled 2013-11-10 21:24:21 6194 [Note] InnoDB: Mutexes and rw_locks use GCC atomic builtins 2013-11-10 21:24:21 6194 [Note] InnoDB: Compressed tables use zlib 1.2.3 2013-11-10 21:24:21 6194 [Note] InnoDB: Using Linux native AIO 2013-11-10 21:24:21 6194 [Note] InnoDB: Not using CPU crc32 instructions 2013-11-10 21:24:21 6194 [Note] InnoDB: Initializing buffer pool, size = 128.0M 2013-11-10 21:24:21 6194 [Note] InnoDB: Completed initialization of buffer pool 2013-11-10 21:24:21 6194 [Note] InnoDB: Highest supported file format is Barracuda. 2013-11-10 21:24:22 6194 [Note] InnoDB: 128 rollback segment(s) are active. 2013-11-10 21:24:22 6194 [Note] InnoDB: Waiting for purge to start 2013-11-10 21:24:22 6194 [Note] InnoDB: 5.6.12 started; log sequence number 636992658 2013-11-10 21:24:22 6194 [Note] Server hostname (bind-address): '127.0.0.1'; port: 3306 2013-11-10 21:24:22 6194 [Note] - '127.0.0.1' resolves to '127.0.0.1'; 2013-11-10 21:24:22 6194 [Note] Server socket created on IP: '127.0.0.1'. 2013-11-10 21:24:22 6194 [ERROR] Fatal error: Can't open and lock privilege tables: Table 'mysql.user' doesn't exist 131110 21:24:22 mysqld_safe mysqld from pid file /var/run/mysqld/mysqld.pid ended mysql_upgrade /opt/mysql/server-5.6/bin/mysql_upgrade -u root -pxxxxx -P 3308 Warning: Using a password on the command line interface can be insecure. Looking for 'mysql' as: /opt/mysql/server-5.6/bin/mysql Looking for 'mysqlcheck' as: /opt/mysql/server-5.6/bin/mysqlcheck FATAL ERROR: Upgrade failed

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• Why MySQL sat for 2 minutes doing nothing?

  - by Alex R

  This was a one-time thing, not reproducible... But I saved the show innodb status output. Can anybody tell what's going on here? The simple insert took almost 3 minutes to complete. | InnoDB | | ===================================== 110201 15:58:10 INNODB MONITOR OUTPUT ===================================== Per second averages calculated from the last 34 seconds ---------- SEMAPHORES ---------- OS WAIT ARRAY INFO: reservation count 11963, signal count 11766 --Thread 1824 has waited at .\btr\btr0cur.c line 443 for 118.00 seconds the sema phore: S-lock on RW-latch at 09D6453C created in file .\buf\buf0buf.c line 550 a writer (thread id 1824) has reserved it in mode wait exclusive number of readers 1, waiters flag 1 Last time read locked in file .\buf\buf0flu.c line 599 Last time write locked in file .\btr\btr0cur.c line 443 Mutex spin waits 0, rounds 527817, OS waits 7133 RW-shared spins 2532, OS waits 1226; RW-excl spins 1652, OS waits 1118 ------------ TRANSACTIONS ------------ Trx id counter 0 95830 Purge done for trx's n:o < 0 95814 undo n:o < 0 0 History list length 11 LIST OF TRANSACTIONS FOR EACH SESSION: ---TRANSACTION 0 0, not started, OS thread id 3704 MySQL thread id 551, query id 2702112 localhost 127.0.0.1 root show innodb status ---TRANSACTION 0 95829, not started, OS thread id 3132 MySQL thread id 534, query id 2702020 localhost 127.0.0.1 root ---TRANSACTION 0 95828, not started, OS thread id 3152 MySQL thread id 527, query id 2701973 localhost 127.0.0.1 root ---TRANSACTION 0 95827, ACTIVE 118 sec, OS thread id 1824 inserting, thread decl ared inside InnoDB 500 mysql tables in use 1, locked 1 1 lock struct(s), heap size 320, 0 row lock(s) MySQL thread id 526, query id 2701972 localhost 127.0.0.1 root update INSERT INTO log_searchcriteria (userid,search_criteria,date,search_type) VALUES ( NAME_CONST('userid',NULL), NAME_CONST('search_criteria',_latin1' SELECT SQL_C ALC_FOUND_ROWS idx_search.CTCX_LATITUDE, idx_search.CTCX_LONGITUDE, idx_search.b uilding_id, idx_search.LN_LIST_NUMBER, idx_search.LP_LIST_PRICE, idx_search.HSN_ ADRESS_HOUSE_NUMBER, idx_search.STR_ADDRESS_STREET, idx_search.CP_ADDRESS_COMPAS S_POINT, idx_search.UN_UNIT, idx_search.CIT_CITY, idx_search.ZP_ZIP_CODE, idx_se arch.AR_AREA_NAME, idx_search.BR_BEDROOMS, idx_search.BTH_BATHS, idx_search.ST_S TATUS, idx_search.CTCX_STYLE_TYPE, idx_s -------- FILE I/O -------- I/O thread 0 state: wait Windows aio (insert buffer thread) I/O thread 1 state: wait Windows aio (log thread) I/O thread 2 state: wait Windows aio (read thread) I/O thread 3 state: wait Windows aio (write thread) Pending normal aio reads: 0, aio writes: 1, ibuf aio reads: 0, log i/o's: 0, sync i/o's: 0 Pending flushes (fsync) log: 0; buffer pool: 0 151006 OS file reads, 120758 OS file writes, 6844 OS fsyncs 0.00 reads/s, 0 avg bytes/read, 0.00 writes/s, 0.00 fsyncs/s ------------------------------------- INSERT BUFFER AND ADAPTIVE HASH INDEX ------------------------------------- Ibuf: size 1, free list len 5, seg size 7, 24664 inserts, 24664 merged recs, 4612 merges Hash table size 553253, node heap has 629 buffer(s) 0.00 hash searches/s, 0.00 non-hash searches/s --- LOG --- Log sequence number 5 2318193115 Log flushed up to 5 2318193115 Last checkpoint at 5 2318129891 0 pending log writes, 0 pending chkp writes 3036 log i/o's done, 0.00 log i/o's/second ---------------------- BUFFER POOL AND MEMORY ---------------------- Total memory allocated 213459462; in additional pool allocated 1720192 Dictionary memory allocated 240416 Buffer pool size 8192 Free buffers 0 Database pages 7563 Modified db pages 18 Pending reads 0 Pending writes: LRU 0, flush list 18, single page 0 Pages read 150973, created 28788, written 115137 0.00 reads/s, 0.00 creates/s, 0.00 writes/s No buffer pool page gets since the last printout -------------- ROW OPERATIONS -------------- 1 queries inside InnoDB, 0 queries in queue 1 read views open inside InnoDB Main thread id 2992, state: flushing buffer pool pages Number of rows inserted 794294, updated 89203, deleted 13698, read 1453084305 0.00 inserts/s, 0.00 updates/s, 0.00 deletes/s, 0.00 reads/s ---------------------------- END OF INNODB MONITOR OUTPUT ============================ Thanks

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• How do i enable innodb on ubuntu server 10.04

  - by Matt

  Here is my entire my.cnf [client] port = 3306 socket = /var/run/mysqld/mysqld.sock # Here is entries for some specific programs # The following values assume you have at least 32M ram # This was formally known as [safe_mysqld]. Both versions are currently parsed. [mysqld_safe] socket = /var/run/mysqld/mysqld.sock nice = 0 [mysqld] key_buffer = 224M sort_buffer_size = 4M read_buffer_size = 4M read_rnd_buffer_size = 4M myisam_sort_buffer_size = 12M query_cache_size = 44M # # * Basic Settings # # # * IMPORTANT # If you make changes to these settings and your system uses apparmor, you may # also need to also adjust /etc/apparmor.d/usr.sbin.mysqld. # user = mysql socket = /var/run/mysqld/mysqld.sock port = 3306 basedir = /usr datadir = /var/lib/mysql tmpdir = /tmp skip-external-locking # # Instead of skip-networking the default is now to listen only on # localhost which is more compatible and is not less secure. bind-address = 127.0.0.1 # # * Fine Tuning # #key_buffer = 16M max_allowed_packet = 16M thread_stack = 192K thread_cache_size = 8 # This replaces the startup script and checks MyISAM tables if needed # the first time they are touched myisam-recover = BACKUP #max_connections = 100 #table_cache = 64 #thread_concurrency = 10 # # * Query Cache Configuration # query_cache_limit = 1M #query_cache_size = 16M # # * Logging and Replication # # Both location gets rotated by the cronjob. # Be aware that this log type is a performance killer. # As of 5.1 you can enable the log at runtime! #general_log_file = /var/log/mysql/mysql.log #general_log = 1 log_error = /var/log/mysql/error.log # Here you can see queries with especially long duration #log_slow_queries = /var/log/mysql/mysql-slow.log #long_query_time = 2 #log-queries-not-using-indexes # # The following can be used as easy to replay backup logs or for replication. # note: if you are setting up a replication slave, see README.Debian about # other settings you may need to change. #server-id = 1 #log_bin = /var/log/mysql/mysql-bin.log expire_logs_days = 10 max_binlog_size = 100M #binlog_do_db = include_database_name #binlog_ignore_db = include_database_name # # * InnoDB # # InnoDB is enabled by default with a 10MB datafile in /var/lib/mysql/. # Read the manual for more InnoDB related options. There are many! # # * Security Features # # Read the manual, too, if you want chroot! # chroot = /var/lib/mysql/ # # For generating SSL certificates I recommend the OpenSSL GUI "tinyca". # # ssl-ca=/etc/mysql/cacert.pem # ssl-cert=/etc/mysql/server-cert.pem # ssl-key=/etc/mysql/server-key.pem [mysqldump] quick quote-names max_allowed_packet = 16M [mysql] #no-auto-rehash # faster start of mysql but no tab completition [isamchk] key_buffer = 16M # # * IMPORTANT: Additional settings that can override those from this file! # The files must end with '.cnf', otherwise they'll be ignored. # !includedir /etc/mysql/conf.d/ And here is my show engines call....i have no idea what i need to do to enable innodb show engines; +------------+---------+----------------------------------------------------------------+--------------+------+------------+ | Engine | Support | Comment | Transactions | XA | Savepoints | +------------+---------+----------------------------------------------------------------+--------------+------+------------+ | MyISAM | DEFAULT | Default engine as of MySQL 3.23 with great performance | NO | NO | NO | | MRG_MYISAM | YES | Collection of identical MyISAM tables | NO | NO | NO | | BLACKHOLE | YES | /dev/null storage engine (anything you write to it disappears) | NO | NO | NO | | CSV | YES | CSV storage engine | NO | NO | NO | | MEMORY | YES | Hash based, stored in memory, useful for temporary tables | NO | NO | NO | | FEDERATED | NO | Federated MySQL storage engine | NULL | NULL | NULL | | ARCHIVE | YES | Archive storage engine | NO | NO | NO | +------------+---------+----------------------------------------------------------------+--------------+------+------------+ 7 rows in set (0.00 sec)

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• How to prevent bad queries from breaking replication?

  - by nulll

  For my personal experience, mysql replication is fragile. I know that there area many things not to do beacuse they could break replication, but we are humans and the error could always occur. So I was thinking... is there a way to enforce mysql replication? Something that prevents queries that are dangerous for the replication to be runt? In other words I'm searching for something that saves replication even if I accidentally run evil queries.

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• Visual Studio 2010 Hosting :: Connect to MySQL Database from Visual Studio VS2010

  - by mbridge

  So, in order to connect to a MySql database from VS2010 you need to 1. download the latest version of the MySql Connector/NET from http://www.mysql.com/downloads/connector/net/ 2. install the connector (if you have an older version you need to remove it from Control Panel -> Add / Remove Programs) 3. open Visual Studio 2010 4. open Server Explorer Window (View -> Server Explorer) 5. use Connect to Database button 6. in the Choose Data Source windows select MySql Database and press Continue 7. in the Add Connection window - set server name: 127.0.0.1 or localhost for MySql server running on local machine or an IP address for a remote server - username and password - if the the above data is correct and the connection can be made, you have the possibility to select the database If you want to connect to a MySql database from a C# application (Windows or Web) you can use the next sequence: //define the connection reference and initialize it MySql.Data.MySqlClient.MySqlConnection msqlConnection = null; msqlConnection = new MySql.Data.MySqlClient.MySqlConnection(“server=localhost;user id=UserName;Password=UserPassword;database=DatabaseName;persist security info=False”);     //define the command reference MySql.Data.MySqlClient.MySqlCommand msqlCommand = new MySql.Data.MySqlClient.MySqlCommand();     //define the connection used by the command object msqlCommand.Connection = this.msqlConnection;     //define the command text msqlCommand.CommandText = "SELECT * FROM TestTable;"; try {     //open the connection     this.msqlConnection.Open();     //use a DataReader to process each record     MySql.Data.MySqlClient.MySqlDataReader msqlReader = msqlCommand.ExecuteReader();     while (msqlReader.Read())     {         //do something with each record     } } catch (Exception er) {     //do something with the exception } finally {     //always close the connection     this.msqlConnection.Close(); }.

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• Oracle Australia Supports MS Sydney to Gong Ride by Chris Sainsbury

  - by user769227

  What is the Sydney to Gong Ride? The Gong Ride is a one of a kind fundraising event. You can pedal 90 km from Sydney to Wollongong on any day of the year but it's only on the first Sunday of November that you'll experience the camaraderie, fellowship, unity, safey, scenery and sense of achievement for pedalling in support of people living with MS. Well done to the 22 members of the Oracle Sydney to Gong ride on Sunday 6 November. For many, this was the first time riding over distance – officially a 90km event, by GPS about 84km. The event started in Sydney Park, Newtown. We left in a few separate groups between 6.30 and 7.30am – and finished with times between 2 hours 45 mins and 6 hours. With 10,000 riders there was a lot of congestion at the start but that soon thinned out as we left Sydney. It was a great spring day for the event but at 34 degrees it was getting pretty warm once we left the shade of the Royal National Park and carried on over the Sea Cliff bridge and down the coast road towards Wollongong. Unfortunately Dan managed to get himself a facial scrub when someone clipped his front wheel on the descent from Bald Hill lookout. No major incidents thankfully and Dan soldiered on. Most importantly everyone had a good time (even Dan) and we raised $5,800 for Multiple Sclerosis Australia. In total more than $3.7m was raised for this good cause.

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• Gartner Market Share: Oracle is #1 in PPM for WW revenues

  - by Melissa Centurio Lopes

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} By Sylvie Mackenzie, PMP The Gartner report published March 2014, Market Share: All Software Markets, Worldwide, 2013 shows Oracle as the leader in the Project and Portfolio Management space, with a market share of 22.5% and growth rate of 4.9%. Gartner WW PPM Vendor Share, 2013

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• Oracle Enterprise Manager 11g Will Arrive Tomorrow (4/22/2010)

  - by chung.wu

  Launch Checklist: . Software - checked . User Manual - checked . Release Notes - checked . Launch Venue - checked . Camera - checked . Sound System - checked . Network Connection - checked . Catering - checked . Webcast Setup - checked . Las Vegas Simulcast - checked Checked ... checked ... checked ... We are in the final hours of preparing for Oracle Enterprise Manager 11g launch. Team OEM has descended in New York City to get ready, and our team in Las Vegas is in place for the simulcast. We are going to be making some noise. In fact, we made so much noise this morning that we even woke up the stock market. :-) This is going to be an awesome launch event. Please join us either in person or over the web by registering using one of the links below. Click here to register for the live event in New York City. Click here to register for the webcast. The simulcast event at Collaborate will be held in Palm B room on Level 3 of Mandalay Bay Convention Center starting at 9:45 a.m. local time.

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• Customer Obsession at the Core of Oracle Eloqua’s New Multichannel Marketing Enhancements

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Check out some highlights from the Eloqua Experience conference and find out why customer obsession is at the core of Oracle Eloqua’s new multichannel marketing enhancements  /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Process Oracle OER Events using a simple Web Service

  - by Bob Webster

  This post provides an example of a simple web service that processes Oracle Enterprise Repository (OER) Events. The service receives events from OER and utilizes the OER REX API to implement simple OER automations for selected event types. The web service example implements the following: When a new Asset is Submitted to OER: The Asset is automatically Accepted by a defined user. When an Asset is Accepted: The Asset is automatically assigned  to a defined user for review. If the accepted asset is of type Service The Version meta data attribute is set based on the version id contained in the suffix of the Service Namespace.      When an Asset is Registered: If the registered Asset is of type Service The related Assets ( Interface and Endpoint are also automatically registered. The sample web service is not intended to replace the out of the Box OER BPM Based workflows, but the service can be utilized in cases where only simple automation is required and the developer has a Java skill set. The service is a lightweight web application that can be easily deployed to the same server as OER or on a different server. Read the complete post here

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• SSL: Alternative Netzwerkverschlüsselung für Oracle Datenbanken

  - by Heinz-Wilhelm Fabry (DBA Community)

  Das Netzwerk bietet eine extrem kritische Angriffsfläche in jeder Sicherheitsarchitektur. Einerseits ist kaum zu verhindern, dass externe oder auch interne Angreifer auf das Netzwerk zugreifen: So sieht etwa jemand, der Zugriff auf einen sogenannten Netzwerksniffer hat (zum Beispiel auf das weit verbreitete Wireshark) alle Daten, die im Netzwerk übertragen werden. Andererseits gehen alle Befehle, die an eine Oracle Datenbank geschickt werden - mit Ausnahme der Informationen zu Benutzernamen und Passwort beim LOGIN - sowie alle Daten, die aus einer Datenbank ausgegeben werden, im Klartext über das Netzwerk. Das Risiko,  über das Netzwerk Daten 'zu verlieren', ist daher nur in den Griff zu bekommen, wenn man den Datenstrom verschlüsselt. Die einfachste Lösung zur Verschlüsselung des Datenstroms bietet ASO mit der sogenannten nativen Verschlüsselung über SQL*Net. Sie ist bei Bedarf und ohne Neustart der Datenbank ganz einfach und im Extremfall mit einer einzigen Einstellung in der Konfigurationsdatei SQLNET.ORA zu implementieren, nämlich mitSQLNET.ENCRYPTION_SERVER = REQUIREDWegen der einfachen Umsetzung wird diese Variante von der ganz überwiegenden Mehrheit der ASO Anwender bevorzugt eingesetzt. Im Rahmen der Datenbank Community wurde das Verfahren auch schon näher betrachtet. Allerdings lässt sich mit der ASO auch die Verschlüsselung des Netzwerks über SSL implementieren. Wie das aufzusetzen ist beschreibt dieser Tipp. Er versteht sich als erstes How-To zur Einarbeitung in die Thematik.

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• Bright Minds in Singapore: Oracle Graduate Hiring

  - by user769227

   Last week I was in Singapore and had the opportunity to take part in our graduate interviewing that we are currently undertaking as part of our ASEAN hiring. I always feel fortunate to get the chance to meet and talk with students in the APAC region and taking time to meet some of the students we interviewed in Singapore last week is no exception. The excitement and enthusiasm of many of the students that I spoke to last week really stands out but what really brought some of them to the forefront for me was their creative ways of thinking and the level of professionalism that I saw in the students. Some of the presentation and communication skills that I saw displayed would rival experienced IT Consultants in the industry.  We still have more interviews to follow up from last week, but I am confident that of the students we had the chance to meet last week some of them will go on to have bright and successful careers here at Oracle.  To all the students that came in and spent the day with us, I want to thank you for giving us your time and for sharing your thoughts and ideas with us. From a business perspective I think you all will go on and do great things and from a personal stand point I enjoyed many of the conversations I had and feel lucky to meet with you. Best of luck with the remainder of your interviews and I hope to see some of you in the halls on my next visit to Singapore.

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• Oracle BPM overview and roadmap session on Monday, October 1st

  - by Manoj Das

  Bhagat Nainani and I, Manoj Das, will present a session on Oracle BPM overview and road map on Monday, October 1 2012, from 12:15-1:15 PM at Moscone South - 308. Since last OpenWorld, many good things have happened. Many customers have gone live with their BPM 11g deployments, some of whom were nominated for the Innovation Awards. From a product perspective, we delivered 11.1.1.6 and 11.1.1.7 is just around the corner. We will discuss some of the highlights related to both customer successes and product features. In particular, we will present some of the exciting new capabilities that we are introducing in 11.1.1.7 around business analyst driven model-to-execution, more comprehensive unified BPM suite, more flexible and manageable BPM. Another significant development is the release of Process Accelerators. We have not only released accelerators, we have ourselves deployed and are using them internally. We will talk about accelerators as well as our learnings. As the title suggests, we will also share some aspects of our roadmap - there are some very exciting things brewing that I can't wait to share with you on Monday. Hoping to see you on Monday. Again, the session is in Moscone South - 308 from 12:15-1:15. Looking forward to your tweets on the session - remember to use #oraclebpm and #oow. Finally, as always, feel free to ask Bhagat and me any questions you have, during the session as well as after the session.

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• Travelocity Delivers Superior Customer Experience and Reduces Operating Costs with Oracle RightNow

  - by Tony Berk

  Turning the spotlight to our newest member of the CRM and Customer Experience (CX) family, RightNow, we highlight one of many customer success stories.  Travelocity is a leading provider of consumer-direct travel services for the leisure and business traveler. It markets and distributes travel-related products and services directly to individuals through Travelocity and its various brand websites and contact centers, and websites owned by its supplier and distribution partners. Before RightNow, Travelocity was running one system for its agent desktop and a separate email solution. Toggling between systems was inefficient and cumbersome. The RightNow contact center solution enables Travelocity to react at a moment’s notice and get customers the information they need before, during, and after their trip while maximizing agent productivity and driving revenue. Superior customer experience is one key reason why Travelocity continues to be a leader in the industry. The RightNow contact center solution supports Travelocity across its global brands with multi-channel support to provide superior care however customers communicate with the company—via phone, email, web, chat or mobile. Click here to learn more about Travelocity's use of Oracle RightNow and review other RightNow success stories.

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