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• Personal search – the future of search

  - by jamiet

  [Four months ago I wrote a meandering blog post on another blogging site entitled Personal search – the future of search. The points I made therein are becoming more relevant to what I'm reading about and hoping to get involved in in the future so I'm re-posting here to a wider audience to hopefully get some more feedback and guage reaction to it. This has been prompted by the book Pull by David Siegel that is forming my current holiday reading (recommended to me by a commenter on my previous post Interesting things – Twitter annotations and your phone as a web server) and in particular by Siegel's notion of us all in the future having a personal online data vault.] My one-time colleague Paul Dawson recently wrote an article called The Future of Search and in it he proposed some interesting ideas. Some choice quotes: The growth of Chinese search giant Baidu is an indicator that fully localised and tailored content and offerings have great traction with local audiences This trend is already driving an increase in the use of specialist searches … Look at how Farecast is now integrated into Bing for example, or how Flightstats is now integrated into Google. Search does not necessarily have to begin with a keyword, but could start instead with a click or a touch. Take a look at Retrievr. Start drawing a picture in the box and see what happens. This is certainly search without the need for typing in keywords search technology has advanced greatly in recent years. The recent launch of Microsoft Live Labs’ Pivot has given us a taste of what we can expect to see in the future This really got me thinking about where search might go in the future and as my mind wandered I realised that as the amount of data that we collect about ourselves increases so too will the need and the desire to search it. The amount of electronic data that exists about each and every person is increasing and in the near future I fully expect that we are going to be able to store personal data such as: A history of our location (in fact Google Latitude already offers this facility) Recordings of all our phone conversations Health information history (weight, blood pressure etc…) Energy usage Spending history What films we watch, what radio stations we listen to Voting history Of course, most of this stuff is already stored somewhere but crucially we don’t have easy access to it. My utilities supplier knows how much electricity I’m using but if I want to know for myself I have to go and dig through my statements (assuming I have kept them). Similarly my doctor probably has ready access to all of my health records, my bank knows exactly what I have spent my money on, my cable supplier knows what I watch on TV and my mobile phone supplier probably knows exactly where I am and where I’ve been for the past few years. Strange then that none of this electronic information is available to me in a way that I can really make use of it; after all, its MY information. Its MY data. I created it. That is set to change. As technologies mature and customers become more technically cognizant they will demand more access to the data that companies hold about them. The companies themselves will realise the benefit that they derive from giving users what they want and will embrace ways of providing it. As a result the amount of data that we store about ourselves is going to increase exponentially and the desire to search and derive value from that data is going to grow with it; we are about to enter the era of the “personal datastore” and we will want, and need, to search through it in order to make sense of it all. Its interesting then that today when we think of search we think of search engines and yet in these personal datastores we’re referring to data that search engines can’t touch because WE own it and we (hopefully) choose to keep it private. Someone, I know not who, is going to lead in this space by making it easy for us to search our data and retrieve information that we have either forgotten or maybe didn’t even know in the first place. We will learn new things about ourselves and about our habits; we will share these findings with whomever we choose; we will compare what we discover with others; we will collaborate for mutual benefit and, most of all, we will educate ourselves as to how to live our lives better. Search will be the means to that end, it will enable us to make sense of the wealth of information that we will collect day in day out. The future of search is personal, why would we be interested in anything else? @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Personal search – the future of search

  - by jamiet

  [Four months ago I wrote a meandering blog post on another blogging site entitled Personal search – the future of search. The points I made therein are becoming more relevant to what I'm reading about and hoping to get involved in in the future so I'm re-posting here to a wider audience to hopefully get some more feedback and guage reaction to it. This has been prompted by the book Pull by David Siegel that is forming my current holiday reading (recommended to me by a commenter on my previous post Interesting things – Twitter annotations and your phone as a web server) and in particular by Siegel's notion of us all in the future having a personal online data vault.] My one-time colleague Paul Dawson recently wrote an article called The Future of Search and in it he proposed some interesting ideas. Some choice quotes: The growth of Chinese search giant Baidu is an indicator that fully localised and tailored content and offerings have great traction with local audiences This trend is already driving an increase in the use of specialist searches … Look at how Farecast is now integrated into Bing for example, or how Flightstats is now integrated into Google. Search does not necessarily have to begin with a keyword, but could start instead with a click or a touch. Take a look at Retrievr. Start drawing a picture in the box and see what happens. This is certainly search without the need for typing in keywords search technology has advanced greatly in recent years. The recent launch of Microsoft Live Labs’ Pivot has given us a taste of what we can expect to see in the future This really got me thinking about where search might go in the future and as my mind wandered I realised that as the amount of data that we collect about ourselves increases so too will the need and the desire to search it. The amount of electronic data that exists about each and every person is increasing and in the near future I fully expect that we are going to be able to store personal data such as: A history of our location (in fact Google Latitude already offers this facility) Recordings of all our phone conversations Health information history (weight, blood pressure etc…) Energy usage Spending history What films we watch, what radio stations we listen to Voting history Of course, most of this stuff is already stored somewhere but crucially we don’t have easy access to it. My utilities supplier knows how much electricity I’m using but if I want to know for myself I have to go and dig through my statements (assuming I have kept them). Similarly my doctor probably has ready access to all of my health records, my bank knows exactly what I have spent my money on, my cable supplier knows what I watch on TV and my mobile phone supplier probably knows exactly where I am and where I’ve been for the past few years. Strange then that none of this electronic information is available to me in a way that I can really make use of it; after all, its MY information. Its MY data. I created it. That is set to change. As technologies mature and customers become more technically cognizant they will demand more access to the data that companies hold about them. The companies themselves will realise the benefit that they derive from giving users what they want and will embrace ways of providing it. As a result the amount of data that we store about ourselves is going to increase exponentially and the desire to search and derive value from that data is going to grow with it; we are about to enter the era of the “personal datastore” and we will want, and need, to search through it in order to make sense of it all. Its interesting then that today when we think of search we think of search engines and yet in these personal datastores we’re referring to data that search engines can’t touch because WE own it and we (hopefully) choose to keep it private. Someone, I know not who, is going to lead in this space by making it easy for us to search our data and retrieve information that we have either forgotten or maybe didn’t even know in the first place. We will learn new things about ourselves and about our habits; we will share these findings with whomever we choose; we will compare what we discover with others; we will collaborate for mutual benefit and, most of all, we will educate ourselves as to how to live our lives better. Search will be the means to that end, it will enable us to make sense of the wealth of information that we will collect day in day out. The future of search is personal, why would we be interested in anything else? @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• BIP and Mapviewer Mash Up I

  - by Tim Dexter

  I was out in Yellowstone last week soaking up various wildlife and a bit too much rain ... good to be back until the 95F heat yesterday. Taking a little break from the Excel templates; the dev folks are planing an Excel patch in the next week or so that will add a mass of new functionality. At the risk of completely mis leading you I'm going to hang back a while. What I have written so far holds true and will continue to do so. This week, I have been mostly eating 'mapviewer' ... answers on a post card please, TV show and character. I had a request to show how BIP can call mapviewer and render a dynamic map in an output. So I hit the books and colleagues for some answers. Mapviewer is Oracle's geographic information system, hereby known as GIS. I use it a lot in our BIEE demos where the interaction with the maps is very impressive. Need a map of California and its congressional districts? I have contacts; Jerry and David with their little black box of maps. Once in my possession I can build highly interactive, clickable maps that allow the user to drill into more information using a very friendly interface driving BIEE content and navigation. But what about maps in BIP output? Bryan Wise, who has written some articles on this blog did some work a while back with the PL/SQL API interface. The extract for the report called a function that in turn called the mapviewer server, passing a set of mapping requirements, it then returned a URL to a cached copy of that map. Easy to then have BIP render that image. Thats still very doable. You need to install a couple of packages and then load the mapviewer java APIs into the database. Then you can write your function to the APIs. A little involved? Maybe, but the database is doing all the heavy lifting for you. I thought I would investigate another method for getting the maps back into BIP. There is a URL interface you can call, this involves building an XML message to be passed to the mapviewer server. It's pretty straightforward to use on the mapviewer side. On the BIP side things are little more tricksy. After some unexpected messing about I finally got the ubiquitous Hello World map to render using the URL method. Not the most exciting map in the world, lots of ocean and a rather long URL to get it to render. http://127.0.0.1:9704/mapviewer/omserver?xml_request=%3Cmap_request%20title=%22Hello%20World%22%20datasource=%22cagis%22%20format=%22GIF_STREAM%22/%3E Notice all of the encoding in the URL string to handle the spaces, quotes, etc. All necessary to get BIP to make the call to the mapviewer server correctly without truncating the URL if it hits a real space rather than a %20. With that in mind constructing the URL was pretty simple. I'm not going to get into the content of the URL too much, for that you need to bone up on the mapviewer XML API. Check out the home page here and the documentation here. To make the template portable I used the standard CURRENT_SERVER_URL parameter from the BIP server and declared that in my template. <?param@begin:CURRENT_SERVER_URL;'myserver'?> Ignore the 'myserver', that was just a dummy value for testing at runtime it will resolve to: 'http://yourserver:port/xmlpserver' Not quite what we need as mapviewer has its own server path, in my case I needed 'mapviewer/omserver?xml_request=' as the fixed path to the mapviewer request URL. A little concatenation and substringing later I came up with <?param@begin:mURL;concat(substring($CURRENT_SERVER_URL,1,22),'mapviewer/omserver?xml_request=')?> Thats the basic URL that I can then build on. To get the Hello World map I need to add the following: <map_request title="Hello World" datasource="cagis" format="GIF_STREAM"/> Those angle brackets were the source of my headache, BIPs XSLT engine was attempting to process them rather than just pass them. Hok Min to the rescue ... again. I owe him lunch when I get out to HQ again! To solve the problem, I needed to escape all the characters and white space and then use native XSL to assign the string to a parameter. <xsl:param xdofo:ctx="begin"name="pXML">%3Cmap_request%20title=%22Hello%20World%22 %20datasource=%22cagis%22%20format=%22GIF_STREAM%22/%3E</xsl:param> I did not need to assign it to a parameter but I felt that if I were going to do anything more serious than Hello World like plotting points of interest on the map. I would need to dynamically build the URL, so using a set of parameters or variables that I then concatenated would be easier. Now I had the initial server string and the request all I then did was combine the two using a concat: concat($mURL,$pXML) Embedding that into an image tag: <fo:external-graphic src="url({concat($mURL,$pXML)})"/> and I was done. Notice the curly braces to get the concat evaluated prior to the image call. As you will see next time, building the XML message to go onto the URL can get quite complex but I have used it with some data. Ultimately, it would be easier to build an extension to BIP to handle the data to be plotted, it would then build the XML message, call mapviewer and return a URL to the map image for BIP to render. More on that next time ...

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• IE9 not rendering box-shadow Elements inside of Table Cells

  - by Rick Strahl

  Ran into an annoying problem today with IE 9. Slowly updating some older sites with CSS 3 tags and for the most part IE9 does a reasonably decent job of working with the new CSS 3 features. Not all by a long shot but at least some of the more useful ones like border-radius and box-shadow are supported. Until today I was happy to see that IE supported box-shadow just fine, but I ran into a problem with some old markup that uses tables for its main layout sections. I found that inside of a table cell IE fails to render a box-shadow. Below are images from Chrome (left) and IE 9 (right) of the same content: The download and purchase images are rendered with: <a href="download.asp" style="display:block;margin: 10px;"><img src="../images/download.gif" class="boxshadow roundbox" /></a> where the .boxshadow and .roundbox styles look like this:.boxshadow { -moz-box-shadow: 3px 3px 5px #535353; -webkit-box-shadow: 3px 3px 5px #535353; box-shadow: 3px 3px 5px #535353; } .roundbox { -moz-border-radius: 6px 6px 6px 6px; -webkit-border-radius: 6px; border-radius: 6px 6px 6px 6px; } And the Problem is… collapsed Table Borders Now normally these two styles work just fine in IE 9 when applied to elements. But the box-shadow doesn't work inside of this markup - because the parent container is a table cell.<td class="sidebar" style="border-collapse: collapse"> … <a href="download.asp" style="display:block;margin: 10px;"><img src="../images/download.gif" class="boxshadow roundbox" /></a> …</td> This HTML causes the image to not show a shadow. In actuality I'm not styling inline, but as part of my browser Reset I have the following in my master .css file:table { border-collapse: collapse; border-spacing: 0; } which has the same effect as the inline style. border-collapse by default inherits from the parent and so the TD inherits from table and tr - so TD tags are effectively collapsed. You can check out a test document that demonstrates this behavior here in this CodePaste.net snippet or run it here. How to work around this Issue To get IE9 to render the shadows inside of the TD tag correctly, I can just change the style explicitly NOT to use border-collapse:<td class="sidebar" style="border-collapse: separate; border-width: 0;"> Or better yet (thanks to David's comment below), you can add the border-collapse: separate to the .boxshadow style like this:.boxshadow { -moz-box-shadow: 3px 3px 5px #535353; -webkit-box-shadow: 3px 3px 5px #535353; box-shadow: 3px 3px 5px #535353; border-collapse: separate; } With either of these approaches IE renders the shadows correctly. Do you really need border-collapse? Should you bother with border-collapse? I think so! Collapsed borders render flat as a single fat line if a border-width and border-color are assigned, while separated borders render a thin line with a bunch of weird white space around it or worse render a old skool 3D raised border which is terribly ugly as well. So as a matter of course in any app my browser Reset includes the above code to make sure all tables with borders render the same flat borders. As you probably know, IE has all sorts of rendering issues in tables and on backgrounds (opacity backgrounds or image backgrounds) most of which is caused by the way that IE internally uses ActiveX filters to apply these effects. Apparently collapsed borders are yet one more item that causes problems with rendering. There you have it. Another crappy failure in IE we have to check for now, just one more reason to hate Internet Explorer. Luckily this one has a reasonably easy workaround. I hope this helps out somebody and saves them the hour I spent trying to figure out what caused this problem in the first place. Resources Sample HTML document that demonstrates the behavior Run the Sample© Rick Strahl, West Wind Technologies, 2005-2012Posted in HTML  Internet Explorer   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• Real-world SignalR example, ditching ghetto long polling

  - by Jeff

  One of the highlights of BUILD last week was the announcement that SignalR, a framework for real-time client to server (or cloud, if you will) communication, would be a real supported thing now with the weight of Microsoft behind it. Love the open source flava! If you aren’t familiar with SignalR, watch this BUILD session with PM Damian Edwards and dev David Fowler. Go ahead, I’ll wait. You’ll be in a happy place within the first ten minutes. If you skip to the end, you’ll see that they plan to ship this as a real first version by the end of the year. Insert slow clap here. Writing a few lines of code to move around a box from one browser to the next is a way cool demo, but how about something real-world? When learning new things, I find it difficult to be abstract, and I like real stuff. So I thought about what was in my tool box and the decided to port my crappy long-polling “there are new posts” feature of POP Forums to use SignalR. A few versions back, I added a feature where a button would light up while you were pecking out a reply if someone else made a post in the interim. It kind of saves you from that awkward moment where someone else posts some snark before you. While I was proud of the feature, I hated the implementation. When you clicked the reply button, it started polling an MVC URL asking if the last post you had matched the last one the server, and it did it every second and a half until you either replied or the server told you there was a new post, at which point it would display that button. The code was not glam: // in the reply setup PopForums.replyInterval = setInterval("PopForums.pollForNewPosts(" + topicID + ")", 1500); // called from the reply setup and the handler that fetches more posts PopForums.pollForNewPosts = function (topicID) { $.ajax({ url: PopForums.areaPath + "/Forum/IsLastPostInTopic/" + topicID, type: "GET", dataType: "text", data: "lastPostID=" + PopForums.currentTopicState.lastVisiblePost, success: function (result) { var lastPostLoaded = result.toLowerCase() == "true"; if (lastPostLoaded) { $("#MorePostsBeforeReplyButton").css("visibility", "hidden"); } else { $("#MorePostsBeforeReplyButton").css("visibility", "visible"); clearInterval(PopForums.replyInterval); } }, error: function () { } }); }; What’s going on here is the creation of an interval timer to keep calling the server and bugging it about new posts, and setting the visibility of a button appropriately. It looks like this if you’re monitoring requests in FireBug: Gross. The SignalR approach was to call a message broker when a reply was made, and have that broker call back to the listening clients, via a SingalR hub, to let them know about the new post. It seemed weird at first, but the server-side hub’s only method is to add the caller to a group, so new post notifications only go to callers viewing the topic where a new post was made. Beyond that, it’s important to remember that the hub is also the means to calling methods at the client end. Starting at the server side, here’s the hub: using Microsoft.AspNet.SignalR.Hubs; namespace PopForums.Messaging { public class Topics : Hub { public void ListenTo(int topicID) { Groups.Add(Context.ConnectionId, topicID.ToString()); } } } Have I mentioned how awesomely not complicated this is? The hub acts as the channel between the server and the client, and you’ll see how JavaScript calls the above method in a moment. Next, the broker class and its associated interface: using Microsoft.AspNet.SignalR; using Topic = PopForums.Models.Topic; namespace PopForums.Messaging { public interface IBroker { void NotifyNewPosts(Topic topic, int lasPostID); } public class Broker : IBroker { public void NotifyNewPosts(Topic topic, int lasPostID) { var context = GlobalHost.ConnectionManager.GetHubContext<Topics>(); context.Clients.Group(topic.TopicID.ToString()).notifyNewPosts(lasPostID); } } } The NotifyNewPosts method uses the static GlobalHost.ConnectionManager.GetHubContext<Topics>() method to get a reference to the hub, and then makes a call to clients in the group matched by the topic ID. It’s calling the notifyNewPosts method on the client. The TopicService class, which handles the reply data from the MVC controller, has an instance of the broker new’d up by dependency injection, so it took literally one line of code in the reply action method to get things moving. _broker.NotifyNewPosts(topic, post.PostID); The JavaScript side of things wasn’t much harder. When you click the reply button (or quote button), the reply window opens up and fires up a connection to the hub: var hub = $.connection.topics; hub.client.notifyNewPosts = function (lastPostID) { PopForums.setReplyMorePosts(lastPostID); }; $.connection.hub.start().done(function () { hub.server.listenTo(topicID); }); The important part to look at here is the creation of the notifyNewPosts function. That’s the method that is called from the server in the Broker class above. Conversely, once the connection is done, the script calls the listenTo method on the server, letting it know that this particular connection is listening for new posts on this specific topic ID. This whole experiment enables a lot of ideas that would make the forum more Facebook-like, letting you know when stuff is going on around you.

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• What Keeps You from Changing Your Public IP Address and Wreaking Havoc on the Internet?

  - by Jason Fitzpatrick

  What exactly is preventing you (or anyone else) from changing their IP address and causing all sorts of headaches for ISPs and other Internet users? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Whitemage is curious about what’s preventing him from wantonly changing his IP address and causing trouble: An interesting question was asked of me and I did not know what to answer. So I’ll ask here. Let’s say I subscribed to an ISP and I’m using cable internet access. The ISP gives me a public IP address of 60.61.62.63. What keeps me from changing this IP address to, let’s say, 60.61.62.75, and messing with another consumer’s internet access? For the sake of this argument, let’s say that this other IP address is also owned by the same ISP. Also, let’s assume that it’s possible for me to go into the cable modem settings and manually change the IP address. Under a business contract where you are allocated static addresses, you are also assigned a default gateway, a network address and a broadcast address. So that’s 3 addresses the ISP “loses” to you. That seems very wasteful for dynamically assigned IP addresses, which the majority of customers are. Could they simply be using static arps? ACLs? Other simple mechanisms? Two things to investigate here, why can’t we just go around changing our addresses, and is the assignment process as wasteful as it seems? The Answer SuperUser contributor Moses offers some insight: Cable modems aren’t like your home router (ie. they don’t have a web interface with simple point-and-click buttons that any kid can “hack” into). Cable modems are “looked up” and located by their MAC address by the ISP, and are typically accessed by technicians using proprietary software that only they have access to, that only runs on their servers, and therefore can’t really be stolen. Cable modems also authenticate and cross-check settings with the ISPs servers. The server has to tell the modem whether it’s settings (and location on the cable network) are valid, and simply sets it to what the ISP has it set it for (bandwidth, DHCP allocations, etc). For instance, when you tell your ISP “I would like a static IP, please.”, they allocate one to the modem through their servers, and the modem allows you to use that IP. Same with bandwidth changes, for instance. To do what you are suggesting, you would likely have to break into the servers at the ISP and change what it has set up for your modem. Could they simply be using static arps? ACLs? Other simple mechanisms? Every ISP is different, both in practice and how close they are with the larger network that is providing service to them. Depending on those factors, they could be using a combination of ACL and static ARP. It also depends on the technology in the cable network itself. The ISP I worked for used some form of ACL, but that knowledge was a little beyond my paygrade. I only got to work with the technician’s interface and do routine maintenance and service changes. What keeps me from changing this IP address to, let’s say, 60.61.62.75 and mess with another consumer’s internet access? Given the above, what keeps you from changing your IP to one that your ISP hasn’t specifically given to you is a server that is instructing your modem what it can and can’t do. Even if you somehow broke into the modem, if 60.61.62.75 is already allocated to another customer, then the server will simply tell your modem that it can’t have it. David Schwartz offers some additional insight with a link to a white paper for the really curious: Most modern ISPs (last 13 years or so) will not accept traffic from a customer connection with a source IP address they would not route to that customer were it the destination IP address. This is called “reverse path forwarding”. See BCP 38. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• RightNow CX @ OpenWorld: What to Experience

  - by Tony Berk

  We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM.   And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• Pace Layering Comes Alive

  - by Tanu Sood

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick hosts the IT Leaders Editorial on a monthly basis. By now, readers of this column are quite familiar with Oracle AppAdvantage, a unified framework of middleware technologies, infrastructure and applications utilizing a pace layered approach to enterprise systems platforms. 1. Standardize and Consolidate core Enterprise Applications by removing invasive customizations, costly workarounds and the complexity that multiple instances creates. 2. Move business specific processes and applications to the Differentiate Layer, thus creating greater business agility with process extensions and best of breed applications managed by cross- application process orchestration. 3. The Innovate Layer contains all the business capabilities required for engagement, collaboration and intuitive decision making. This is the layer where innovation will occur, as people engage one another in a secure yet open and informed way. 4. Simplify IT by minimizing complexity, improving performance and lowering cost with secure, reliable and managed systems across the entire Enterprise. But what hasn’t been discussed is the pace layered architecture that Oracle AppAdvantage adopts. What is it, what are its origins and why is it relevant to enterprise scale applications and technologies? It’s actually a fascinating tale that spans the past 20 years and a basic understanding of it provides a wonderful context to what is evolving as the future of enterprise systems platforms. It all begins in 1994 with a book by noted architect Stewart Brand, of ’Whole Earth Catalog’ fame. In his 1994 book How Buildings Learn, Brand popularized the term ‘Shearing Layers’, arguing that any building is actually a hierarchy of pieces, each of which inherently changes at different rates. In 1997 he produced a 6 part BBC Series adapted from the book, in which Part 6 focuses on Shearing Layers. In this segment Brand begins to introduce the concept of ‘pace’. Brand further refined this idea in his subsequent book, The Clock of the Long Now, which began to link the concept of Shearing Layers to computing and introduced the term ‘pace layering’, where he proposes that: “An imperative emerges: an adaptive [system] has to allow slippage between the differently-paced systems … otherwise the slow systems block the flow of the quick ones and the quick ones tear up the slow ones with their constant change. Embedding the systems together may look efficient at first but over time it is the opposite and destructive as well.” In 2000, IBM architects Ian Simmonds and David Ing published a paper entitled A Shearing Layers Approach to Information Systems Development, which applied the concept of Shearing Layers to systems design and development. It argued that at the time systems were still too rigid; that they constrained organizations by their inability to adapt to changes. The findings in the Conclusions section are particularly striking: “Our starting motivation was that enterprises need to become more adaptive, and that an aspect of doing that is having adaptable computer systems. The challenge is then to optimize information systems development for change (high maintenance) rather than stability (low maintenance). Our response is to make it explicit within software engineering the notion of shearing layers, and explore it as the principle that systems should be built to be adaptable in response to the qualitatively different rates of change to which they will be subjected. This allows us to separate functions that should legitimately change relatively slowly and at significant cost from that which should be changeable often, quickly and cheaply.” The problem at the time of course was that this vision of adaptable systems was simply not possible within the confines of 1st generation ERP, which were conceived, designed and developed for standardization and compliance. It wasn’t until the maturity of open, standards based integration, and the middleware innovation that followed, that pace layering became an achievable goal. And Oracle is leading the way. Oracle’s AppAdvantage framework makes pace layering come alive by taking a strategic vision 20 years in the making and transforming it to a reality. It allows enterprises to retain and even optimize their existing ERP systems, while wrapping around those ERP systems three layers of capabilities that inherently adapt as needed, at a pace that’s optimal for the enterprise.

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• Useful software for netbook?

  - by Moayad Mardini

  I'm looking for recommendations of good software that are particularly useful for netbooks. Software that run great on small screens and low CPU/RAM requirments. I'll start off with the following : Operating Systems: Ubuntu Netbook Remix. Easy Peasy: A fork of Ubuntu Netbook Remix that was once called UBuntu EEE. It isn't just for eeePCs though. Definitely worth a look if vanilla Netbook Remix isn't cutting it. (MarkM) Damn Small Linux (Source) Windows 7: With trimming the installation or compressing the Windows directory to fit on an 8GB SSD. (Will Eddins) nLite: A utility to install a lightweight version of Windows XP without the unnecessary components (like Media Player, Internet Explorer, Outlook Express, MSN Explorer, Messenger...). Utilites: TouchFreeze: To disable the touch pad while typing (Source) InSSIDer: Not only does it make it easier to find and keep a wireless connection, but it turns a netbook into the perfect mobile tool for troubleshooting wireless networks. (phenry) AltMove: Adds more functionality to your mouse for interacting with windows. (Rob) ASUS Font Resizer Utility and other tools by ASUS, specific to ASUS Eee PC series. Internet: Run FileZilla FTP client for a small screen : You can hide a lot of FileZilla's interface parts in the View menu, even the directory trees. Go into Settings = Interface and move the message log next to the transfer queue, if you haven't hidden them both or you want to see them. Select a theme with 16x16 icons. (Source) IDEs and Text Editors: Best lightweight IDE/Text Editor: A question on Stack Overflow that has many good suggestions of IDEs and general text editors for programmers. What’s a good linux C/C++ IDE for a low-res screen?: IDEs for Linux-powered netbooks. Online tools: Dropbox: Since the Netbook has limited disk space, you would like to use Cloud Apps like Dropbox and Ubuntu One so that you don't run out of space especially if you are on a holiday. Later when you go back to your desktop with big hard disk,you can take out the files from your dropbox repo. (Manish Sinha) Google products: like Docs, Calendar and Reader (aviraldg) Web sites and software lists: Netbookfiles.com: Netbook specific software downloads. Software Apps to Maximise your Netbook Battery Power: Netbooks are known for their portability. Not only are they small and lightweight but with their increased power efficiency, batteries can last much longer than conventional laptops. This also means you no longer have to carry a power adapter with you! Several brands emphasis the longevity of the battery as a strong selling point, and for those people who travel a lot, it sure is. Free Must-Have Netbook Apps: Finding software for netbooks can present challenges due to limited hard drive space, processor power, RAM, and screen real-estate. That doesn't mean you have to do without essential programs. The apps below cover all the bases -- entertainment, productivity, security, and communication -- without compromising on performance or usability. Best of all, they're free! Useful Netbook Software: With short battery lives and small resolution screens Netbooks, unlike many other computers on the market, could so with some specific software for their use. Now, not all of those I’ve found are specifically designed for Netbooks, but all are relevant. And they’re designed for Windows XP. The question is community wiki, so feel free to edit it. Updated, thank you all for suggestions.

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• Varnish POST problem "9 FetchError c backend write error: 11" for application/x-www-form-urlencoded content

  - by ompap

  Cutting a longish story short, we have managed to get a more precise error out of Varnishlog. Varnishlog tells us that we are sending a 31 TxRequest - POST 31 TxHeader - Content-Type: application/x-www-form-urlencoded but we are getting 9 FetchError c backend write error: 11 31 BackendClose - [backend name] 9 VCL_call c error 9 VCL_return c deliver 9 Length c 488 9 VCL_call c deliver 9 VCL_return c deliver 9 TxProtocol c HTTP/1.1 9 TxStatus c 503 We still do not know what this is exactly, but apparently Content-Type: application/x-www-form-urlencoded is not getting through as it should. Help still needed, please! Original message below. The title was "Varnish not letting Joomla users to log in - 503 guru meditation error", but I changed it to get more attention to the problem and not to the symptoms. Hello, We have a production site for a local newspaper which is currently behind an Apache reverse proxy, basicly the site on one server and the other being reserved as a reverse proxy only (well, there is more but that has no relevance here). Apache as a reverse proxy works, but could be faster. We want to change the reverse proxy to use Varnish instead of Apache on an Ubuntu 10.4 Server. The Varnish is version 2.10 installed directly from Ubuntu repos. Ubuntu 10.4 uses PHP 5.3.2. For anonymous surfers the site works wonderfully with Varnish. So far we can get very good speed out of Varnish, we just have a few problems with logging in or out. The big one is, that the users cannot log in: they get a Varnish 503 error page every time. The logs do not reveal the cause. It feels as if the request would never leave Varnish. So we are merely guessing - not a strong starting point. We have gone through what has been suggested on various plces on the web. We have increased the timeouts to backend xxx { .host = "xxx.xx"; .port = "http"; .connect_timeout = 60s; .first_byte_timeout = 60s; .between_bytes_timeout = 60s; } but we seem to get the 503 guru error page much faster than that, as in approx. 5 seconds. We have increased the Varnish headers size to 128 in daemon. In vcl_recv we have if (req.http.Authenticate || req.http.Authorization) { return(pass); } and in vcl_fetch ## auhtentication handling if (req.http.Authenticate || req.http.Authorization) { return(pass); } We do not strip cookies. We have tried to make sure that error pages are not cached. As said above, we cannot see anything in the backend Apache logs, apparently it never gets asked for Joomla user authentication. Varnish does not seem to get much mentioning with connection to Joomla. (We cannot dump Joomla, that selection has been done and we just have to live with what we have been given) Has anyone a working Varnish - Joomla combination? Thanks for reading. Please help. We need some hints - desperately. Any suggestions? ompap

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• PXE Boot not working

  - by Nishant

  Please explain the error in this screenshot DHCP Setting: This screenshot was taken after powering off the old comp hence he server interface is shown as the wireless card - it becomes 192.168.0.1 when I connect wires and power up the old laptop to boot via PXE. My scenario is simple. An old laptop and a new laptop . A cross over cable ( that I myself made from CAT 6 cable by cutting it and connecting 4 wires as mentioned in some doc). The new laptop ( tftp server ) has a Wirelss Card ( with which I am browsing and writing this ) . And the cable is connected between laptops . TFTP server ( new laptop details ) Windows IP Configuration Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::f511:3d4a:ca01:122e%16 IPv4 Address. . . . . . . . . . . : 192.168.0.1 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.2 Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Achilles Link-local IPv6 Address . . . . . : fe80::99b1:8ae0:9e6c:f300%11 IPv4 Address. . . . . . . . . . . : 192.168.2.3 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.2.1

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• Choice of an OS for a home ZFS NAS

  - by OlafM

  I am preparing a home NAS with an old Athlon 64 X2 3800+, 4 GB ECC RAM, Asus M2V MX motherboard, and a single 3 TB WDC Green (another one as mirror may be installed in the future). It's the cheapest solution I found that includes ECC memory and the higher energy consumption is offset by the lower (zero) cost of acquisition. The system will be used for: music storage and stream to other desktop computers; storage of the scanned dia slides (3-4k slides, 180 MB TIFF each one plus reduced quality JPEG version); stream of these photos to a local iPad 2 (maybe Plex App? not yet sure); (one additional) remote backup via rsync/ssh or ZFS send/receive. It will be controlled via remote ssh, maybe VNC, no monitor attached. Absolute requirement is a reliable ZFS solution, plus the ability to easily install packets/software/virtual machines and to update remotely (I will be the admin and I don't live near the NAS). I have mainly three options: NAS4free/FreeNAS OpenIndiana Solaris Express 11 (yeah yeah I know the license requirements, I will write a perl script on it to count it as development machine). Problems: NAS4free/FreeNAS (I tested only NAS4free) required embedded installation for remote upgrading, but full install for easy addition of software packets. Since I need at least AirVideo Server (linux/win) and Plex App (win/linux) to stream the photos and some videos to iPad (they both require virtualbox), but I cannot be there to install updates, NAS4free/FreeNAS are excluded. http://www.nas4free.org/general_information.html explains the issue: embedded can be remotely updated, full cannot. Solaris has also another advantage: Crashplan client supports Solaris and I'm already using it for other backups. I would like to leave the option open, even if I will be doing backups probably through zfs send/receive. NexentaStor was left out because zfs send/receive are not included in the free version. The question is now Solaris 11 Express over OpenIndiana. To ease the management, I will be using http://www.napp-it.org Which one would you suggest and why? I found lots of informations and it's difficult for me to decide. I think (from the napp-it manual) that Solaris has some additional options for SMB shares, but are they really needed at home? I think I won't even use ACLs, since normal unix-style permissions are enough. OpenIndiana has maybe more frequent updates (Solaris offers only security updates between releases), but again, do I need them? I don't think so. Moreover, this is a NAS that has to work and nothing else, I cannot risk having problems that require me to access the server. Isn't OpenIndiana a bit more... cutting edge (in the Solaris world)? I'm just asking, no need to focus on this for the answer :-) I would limit myself to these two options (SE11.1/OI) also because I will be making a NAS for me in the future (where high performances with Mac shares are also required) and Solaris has kernel support for AFP. I will use this server to gather experience as well. After this long question, thanks in advance! If you need additional info, let me know and I will update this post.

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• Choice of an OS for a home ZFS NAS

  - by OlafM

  I am preparing a home NAS with an old Athlon 64 X2 3800+, 4 GB ECC RAM, Asus M2V MX motherboard, and a single 3 TB WDC Green (another one as mirror may be installed in the future). It's the cheapest solution I found that includes ECC memory and the higher energy consumption is offset by the lower (zero) cost of acquisition. The system will be used for: music storage and stream to other desktop computers; storage of the scanned dia slides (3-4k slides, 180 MB TIFF each one plus reduced quality JPEG version); stream of these photos to a local iPad 2 (maybe Plex App? not yet sure); (one additional) remote backup via rsync/ssh or ZFS send/receive. It will be controlled via remote ssh, maybe VNC, no monitor attached. Absolute requirement is a reliable ZFS solution, plus the ability to easily install packets/software/virtual machines and to update remotely (I will be the admin and I don't live near the NAS). I have mainly three options: NAS4free/FreeNAS OpenIndiana Solaris Express 11 (yeah yeah I know the license requirements, I will write a perl script on it to count it as development machine). Problems: NAS4free/FreeNAS (I tested only NAS4free) required embedded installation for remote upgrading, but full install for easy addition of software packets. Since I need at least AirVideo Server (linux/win) and Plex App (win/linux) to stream the photos and some videos to iPad (they both require virtualbox), but I cannot be there to install updates, NAS4free/FreeNAS are excluded. http://www.nas4free.org/general_information.html explains the issue: embedded can be remotely updated, full cannot. Solaris has also another advantage: Crashplan client supports Solaris and I'm already using it for other backups. I would like to leave the option open, even if I will be doing backups probably through zfs send/receive. NexentaStor was left out because zfs send/receive are not included in the free version. The question is now Solaris 11 Express over OpenIndiana. To ease the management, I will be using http://www.napp-it.org Which one would you suggest and why? I found lots of informations and it's difficult for me to decide. I think (from the napp-it manual) that Solaris has some additional options for SMB shares, but are they really needed at home? I think I won't even use ACLs, since normal unix-style permissions are enough. OpenIndiana has maybe more frequent updates (Solaris offers only security updates between releases), but again, do I need them? I don't think so. Moreover, this is a NAS that has to work and nothing else, I cannot risk having problems that require me to access the server. Isn't OpenIndiana a bit more... cutting edge (in the Solaris world)? I'm just asking, no need to focus on this for the answer :-) I would limit myself to these two options (SE11.1/OI) also because I will be making a NAS for me in the future (where high performances with Mac shares are also required) and Solaris has kernel support for AFP. I will use this server to gather experience as well. After this long question, thanks in advance! If you need additional info, let me know and I will update this post. UPDATES Given the first answers, I will strongly suggest the person paying the hardware to insert a second HD. Better 2x2TB than 1x3TB (3 TB is oversized anyway). I was trying to keep the initial costs down to spread them over a longer period, but better having something good from the beginning.

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• SQL Server 2008 R2 Reporting Services - The Word is But a Stage (T-SQL Tuesday #006)

  - by smisner

  Host Michael Coles (blog|twitter) has selected LOB data as the topic for this month's T-SQL Tuesday, so I'll take this opportunity to post an overview of reporting with spatial data types. As part of my work with SQL Server 2008 R2 Reporting Services, I've been exploring the use of spatial data types in the new map data region. You can create a map using any of the following data sources: Map Gallery - a set of Shapefiles for the United States only that ships with Reporting Services ESRI Shapefile - a .shp file conforming to the Environmental Systems Research Institute, Inc. (ESRI) shapefile spatial data format SQL Server spatial data - a query that includes SQLGeography or SQLGeometry data types Rob Farley (blog|twitter) points out today in his T-SQL Tuesday post that using the SQL geography field is a preferable alternative to ESRI shapefiles for storing spatial data in SQL Server. So how do you get spatial data? If you don't already have a GIS application in-house, you can find a variety of sources. Here are a few to get you started: US Census Bureau Website, http://www.census.gov/geo/www/tiger/ Global Administrative Areas Spatial Database, http://biogeo.berkeley.edu/gadm/ Digital Chart of the World Data Server, http://www.maproom.psu.edu/dcw/ In a recent post by Pinal Dave (blog|twitter), you can find a link to free shapefiles for download and a tutorial for using Shape2SQL, a free tool to convert shapefiles into SQL Server data. In my post today, I'll show you how to use combine spatial data that describes boundaries with spatial data in AdventureWorks2008R2 that identifies stores locations to embed a map in a report. Preparing the spatial data First, I downloaded Shapefile data for the administrative boundaries in France and unzipped the data to a local folder. Then I used Shape2SQL to upload the data into a SQL Server database called Spatial. I'm not sure of the reason why, but I had to uncheck the option to create a spatial index to upload the data. Otherwise, the upload appeared to run successfully, but no table appeared in my database. The zip file that I downloaded contained three files, but I didn't know what was in them until I used Shape2SQL to upload the data into tables. Then I found that FRA_adm0 contains spatial data for the country of France, FRA_adm1 contains spatial data for each region, and FRA_adm2 contains spatial data for each department (a subdivision of region). Next I prepared my SQL query containing sales data for fictional stores selling Adventure Works products in France. The Person.Address table in the AdventureWorks2008R2 database (which you can download from Codeplex) contains a SpatialLocation column which I joined - along with several other tables - to the Sales.Customer and Sales.Store tables. I'll be able to superimpose this data on a map to see where these stores are located. I included the SQL script for this query (as well as the spatial data for France) in the downloadable project that I created for this post. Step 1: Using the Map Wizard to Create a Map of France You can build a map without using the wizard, but I find it's rather useful in this case. Whether you use Business Intelligence Development Studio (BIDS) or Report Builder 3.0, the map wizard is the same. I used BIDS so that I could create a project that includes all the files related to this post. To get started, I added an empty report template to the project and named it France Stores. Then I opened the Toolbox window and dragged the Map item to the report body which starts the wizard. Here are the steps to perform to create a map of France: On the Choose a source of spatial data page of the wizard, select SQL Server spatial query, and click Next. On the Choose a dataset with SQL Server spatial data page, select Add a new dataset with SQL Server spatial data. On the Choose a connection to a SQL Server spatial data source page, select New. In the Data Source Properties dialog box, on the General page, add a connecton string like this (changing your server name if necessary): Data Source=(local);Initial Catalog=Spatial Click OK and then click Next. On the Design a query page, add a query for the country shape, like this: select * from fra_adm1 Click Next. The map wizard reads the spatial data and renders it for you on the Choose spatial data and map view options page, as shown below. You have the option to add a Bing Maps layer which shows surrounding countries. Depending on the type of Bing Maps layer that you choose to add (from Road, Aerial, or Hybrid) and the zoom percentage you select, you can view city names and roads and various boundaries. To keep from cluttering my map, I'm going to omit the Bing Maps layer in this example, but I do recommend that you experiment with this feature. It's a nice integration feature. Use the + or - button to rexize the map as needed. (I used the + button to increase the size of the map until its edges were just inside the boundaries of the visible map area (which is called the viewport). You can eliminate the color scale and distance scale boxes that appear in the map area later. Select the Embed map data in this report for faster rendering. The spatial data won't be changing, so there's no need to leave it in the database. However, it does increase the size of the RDL. Click Next. On the Choose map visualization page, select Basic Map. We'll add data for visualization later. For now, we have just the outline of France to serve as the foundation layer for our map. Click Next, and then click Finish. Now click the color scale box in the lower left corner of the map, and press the Delete key to remove it. Then repeat to remove the distance scale box in the lower right corner of the map. Step 2: Add a Map Layer to an Existing Map The map data region allows you to add multiple layers. Each layer is associated with a different data set. Thus far, we have the spatial data that defines the regional boundaries in the first map layer. Now I'll add in another layer for the store locations by following these steps: If the Map Layers windows is not visible, click the report body, and then click twice anywhere on the map data region to display it. Click on the New Layer Wizard button in the Map layers window. And then we start over again with the process by choosing a spatial data source. Select SQL Server spatial query, and click Next. Select Add a new dataset with SQL Server spatial data, and click Next. Click New, add a connection string to the AdventureWorks2008R2 database, and click Next. Add a query with spatial data (like the one I included in the downloadable project), and click Next. The location data now appears as another layer on top of the regional map created earlier. Use the + button to resize the map again to fill as much of the viewport as possible without cutting off edges of the map. You might need to drag the map within the viewport to center it properly. Select Embed map data in this report, and click Next. On the Choose map visualization page, select Basic Marker Map, and click Next. On the Choose color theme and data visualization page, in the Marker drop-down list, change the marker to diamond. There's no particular reason for a diamond; I think it stands out a little better than a circle on this map. Clear the Single color map checkbox as another way to distinguish the markers from the map. You can of course create an analytical map instead, which would change the size and/or color of the markers according to criteria that you specify, such as sales volume of each store, but I'll save that exploration for another post on another day. Click Finish and then click Preview to see the rendered report. Et voilà...c'est fini. Yes, it's a very simple map at this point, but there are many other things you can do to enhance the map. I'll create a series of posts to explore the possibilities. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Thursday Community Keynote: "By the Community, For the Community"

  - by Janice J. Heiss

  Sharat Chander, JavaOne Community Chairperson, began Thursday's Community Keynote. As part of the morning’s theme of "By the Community, For the Community," Chander noted that 60% of the material at the 2012 JavaOne conference was presented by Java Community members. "So next year, when the call for papers starts, put-in your submissions," he urged.From there, Gary Frost, Principal Member of Technical Staff, AMD, expanded upon Sunday's Strategy Keynote exploration of Project Sumatra, an OpenJDK project targeted at bringing Java to heterogeneous computing platforms (which combine the CPU and the parallel processor of the GPU into a single piece of silicon). Sumatra entails enhancing the JVM to make maximum use of these advanced platforms. Within this development space, AMD created the Aparapi API, which converts Java bytecode into OpenCL for execution on such GPU devices. The Aparapi API was open sourced in September 2011.Whether it was zooming-in on a Mandelbrot set, "the game of life," or a swarm of 10,000 Dukes in a space-bound gravitational dance, Frost's demos, using an Aparapi/OpenCL implementation, produced stunningly faster display results. He indicated that the Java 9 timeframe is where they see Project Sumatra coming to ultimate fruition, employing the Lamdas of Java 8.Returning to the theme of the keynote, Donald Smith, Director, Java Product Management, Oracle, explored a mind map graphic demonstrating the importance of Community in terms of fostering innovation. "It's the sharing and mixing of culture, the diversity, and the rapid prototyping," he said. Within this topic, Smith, brought up a panel of representatives from Cloudera, Eclipse, Eucalyptus, Perrone Robotics, and Twitter--ideal manifestations of community and innovation in the world of Java.Marten Mickos, CEO, Eucalyptus Systems, explored his company's open source cloud software platform, written in Java, and used by gaming companies, technology companies, media companies, and more. Chris Aniszczyk, Operations Engineering,Twitter, noted the importance of the JVM in terms of their multiple-language development environment. Mike Olson, CEO, Cloudera, described his company's Apache Hadoop-based software, support, and training. Mike Milinkovich, Executive Director, Eclipse Foundation, noted that they have about 270 tools projects at Eclipse, with 267 of them written in Java. Milinkovich added that Eclipse will even be going into space in 2013, as part of the control software on various experiments aboard the International Space Station. Lastly, Paul Perrone, CEO, Perrone Robotics, detailed his company's robotics and automation software platform built 100% on Java, including Java SE and Java ME--"on rat, to cat, to elephant-sized systems." Milinkovic noted that communities are by nature so good at innovation because of their very openness--"The more open you make your innovation process, the more ideas are challenged, and the more developers are focused on justifying their choices all the way through the process."From there, Georges Saab, VP Development Java SE OpenJDK, continued the topic of innovation and helping the Java Community to "Make the Future Java." Martijn Verburg, representing the London Java Community (winner of a Duke's Choice Award 2012 for their activity in OpenJDK and JCP), soon joined Saab onstage. Verburg detailed the LJC's "Adopt a JSR" program--"to get day-to-day developers more involved in the innovation that's happening around them."  From its London launching pad, the innovative program has spread to Brazil, Morocco, Latvia, India, and more.Other active participants in the program joined Verburg onstage--Ben Evans, London Java Community; James Gough, Stackthread; Bruno Souza, SOUJava; Richard Warburton, jClarity; and Cecelia Borg, Oracle--OpenJDK Onboarding. Together, the group explored the goals and tasks inherent in the Adopt a JSR program--from organizing hack days (testing prototype implementations), to managing mailing lists and forums, to triaging issues, to evangelism—all with the goal of fostering greater community/developer involvement, but equally importantly, building better open standards. “Come join us, and make your ecosystem better!" urged Verburg.Paul Perrone returned to profile the latest in his company's robotics work around Java--including the AARDBOTS family of smaller robotic vehicles, running the Perrone MAX platform on top of the Java JVM. Perrone took his "Rumbles" four-wheeled robot out for a spin onstage--a roaming, ARM-based security-bot vehicle, complete with IR, ultrasonic, and "cliff" sensors (the latter, for the raised stage at JavaOne). As an ultimate window into the future of robotics, Perrone displayed a "head-set" controller--a sensor directed at the forehead to monitor brainwaves, for the someday-implementation of brain-to-robot control.Then, just when it seemed this might be the end of the day's futuristic offerings, a mystery voice from offstage pronounced "I've got some toys"--proving to be guest-visitor James Gosling, there to explore his cutting-edge work with Liquid Robotics. While most think of robots as something with wheels or arms or lasers, Gosling explained, the Liquid Robotics vehicle is an entirely new and innovative ocean-going 'bot. Looking like a floating surfboard, with an attached set of underwater wings, the autonomous devices roam the oceans using only the energy of ocean waves to propel them, and a single actuated rudder to steer. "We have to accomplish all guidance just by wiggling the rudder," Gosling said. The devices offer applications from self-installing weather buoy, to pollution monitoring station, to marine mammal monitoring device, to climate change data gathering, to even ocean life genomic sampling. The early versions of the vehicle used C code on very tiny industrial micro controllers, where they had to "count the bytes one at a time."  But the latest generation vehicles, which just hit the water a week or so ago, employ an ARM processor running Linux and the ARM version of JDK 7. Gosling explained that vehicle communication from remote locations is achieved via the Iridium satellite network. But because of the costs of this communication path, the data must be sent in very small bursts--using SBD short burst data. "It costs $1/kb, so that rules everything in the software design,” said Gosling. “If you were trying to stream a Netflix video over this, it would cost a million dollars a movie. …We don't have a 'big data' problem," he quipped. There are currently about 150 Liquid Robotics vehicles out traversing the oceans. Gosling demonstrated real time satellite tracking of several vehicles currently at sea, noting that Java is actually particularly good at AI applications--due to the language having garbage collection, which facilitates complex data structures. To close-out his time onstage, Gosling of course participated in the ceremonial Java tee-shirt toss out to the audience…In parting, Chander passed the JavaOne Community Chairperson baton to Stephen Chin, Java Technology Evangelist, Oracle. Onstage in full motorcycle gear, Chin noted that he'll soon be touring Europe by motorcycle, meeting Java Community Members and streaming live via UStream--the ultimate manifestation of community and technology!  He also reminded attendees of the upcoming JavaOne Latin America 2012, São Paulo, Brazil (December 4-6, 2012), and stated that the CFP (call for papers) at the conference has been extended for one more week. "Remember, December is summer in Brazil!" Chin said.

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• Sync Your Pidgin Profile Across Multiple PCs with Dropbox

  - by Matthew Guay

  Pidgin is definitely our favorite universal chat client, but adding all of your chat accounts to multiple computers can be frustrating.  Here’s how you can easily transfer your Pidgin settings to other computers and keep them in sync using Dropbox. Getting Started Make sure you have both Pidgin and Dropbox installed on any computers you want to sync.  To sync Pidgin, you need to: Move your Pidgin profile folder on your first computer to Dropbox Create a symbolic link from the new folder in Dropbox to your old profile location Delete the default pidgin profile on your other computer, and create a symbolic link from your Dropbox Pidgin profile to the default Pidgin profile location This sounds difficult, but it’s actually easy if you follow these steps.  Here we already had all of our accounts setup in Pidgin in Windows 7, and then synced this profile with an Ubuntu and a XP computer with fresh Pidgin installs.  Our instructions for each OS are based on this, but just swap the sync order if your main Pidgin install is in XP or Ubuntu. Please Note:  Please make sure Pidgin isn’t running on your computer while you are making the changes! Sync Your Pidgin Profile from Windows 7 Here is Pidgin with our accounts already setup.  Our Pidgin profile has a Gtalk, MSN Messenger, and Facebook Chat account, and lots of log files. Let’s move this profile to Dropbox to keep it synced.  Exit Pidgin, and then enter %appdata% in the address bar in Explorer or press Win+R and enter %appdata%.  Select the .purple folder, which is your Pidgin profiles and settings folder, and press Ctrl+X to cut it. Browse to your Dropbox folder, and press Ctrl+V to paste the .purple folder there. Now we need to create the symbolic link.  Enter  “command” in your Start menu search, right-click on the Command Prompt shortcut, and select “Run as administrator”. We can now use the mklink command to create a symbolic link to the .purple folder.  In Command Prompt, enter the following and substitute username for your own username. mklink /D “C:\Users\username\Documents\My Dropbox\.purple” “C:\Users\username\AppData\Roaming\.purple” And that’s it!  You can open Pidgin now to make sure it still works as before, with your files being synced with Dropbox. Please Note:  These instructions work the same for Windows Vista.  Also, if you are syncing settings from another computer to Windows 7, then delete the .purple folder instead of cutting and pasting it, and reverse the order of the file paths when creating the symbolic link. Add your Pidgin Profile to Ubuntu Our Ubuntu computer had a clean install of Pidgin, so we didn’t need any of the information in its settings.  If you’ve run Pidgin, even without creating an account, you will need to first remove its settings folder.  Open your home folder, and click View, and then “Show Hidden Files” to see your settings folders. Select the .purple folder, and delete it. Now, to create the symbolic link, open Terminal and enter the following, substituting username for your username: ln –s /home/username/Dropbox/.purple /home/username/ Open Pidgin, and you will see all of your accounts that were on your other computer.  No usernames or passwords needed; everything is setup and ready to go.  Even your status is synced; we had our status set to Away in Windows 7, and it automatically came up the same in Ubuntu. Please Note: If your primary Pidgin account is in Ubuntu, then cut your .purple folder and paste it into your Dropbox folder instead.  Then, when creating the symbolic link, reverse the order of the folder paths. Add your Pidgin Profile to Windows XP In XP we also had a clean install of Pidgin.  If you’ve run Pidgin, even without creating an account, you will need to first remove its settings folder.  Click Start, the Run, and enter %appdata%. Delete your .purple folder. XP does not include a way to create a symbolic link, so we will use the free Junction tool from Sysinternals.  Download Junction (link below) and unzip the folder. Open Command Prompt (click Start, select All Programs, then Accessories, and select Command Prompt), and enter cd followed by the path of the folder where you saved Junction.   Now, to create the symbolic link, enter the following in Command Prompt, substituting username with your username. junction –d “C:\Documents and Settings\username\Application Data\.purple” “C:\Documents and Settings\username\My Documents\My Dropbox\.purple” Open Pidgin, and you will see all of your settings just as they were on your other computer.  Everything’s ready to go.   Please Note: If your primary Pidgin account is in Windows XP, then cut your .purple folder and paste it into your Dropbox folder instead.  Then, when creating the symbolic link, reverse the order of the folder paths. Conclusion This is a great way to keep all of your chat and IM accounts available from all of your computers.  You can easily access logs from chats you had on your desktop from your laptop, or if you add a chat account on your work computer you can use it seamlessly from your home computer that evening.  Now Pidgin is the universal chat client that is always ready whenever and wherever you need it! Links Downlaod Pidgin Download and signup for Dropbox Download Junction for XP Similar Articles Productive Geek Tips Add "My Dropbox" to Your Windows 7 Start MenuUse Multiple Firefox Profiles at the Same TimeEasily Add Facebook Chat to PidginPut Your Pidgin Buddy List into the Windows Vista SidebarBackup and Restore Firefox Profiles Easily TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Download Free iPad Wallpapers at iPad Decor Get Your Delicious Bookmarks In Firefox’s Awesome Bar Manage Photos Across Different Social Sites With Dropico Test Drive Windows 7 Online Download Wallpapers From National Geographic Site Spyware Blaster v4.3

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• Robotic Arm &ndash; Hardware

  - by Szymon Kobalczyk

  This is first in series of articles about project I've been building  in my spare time since last Summer. Actually it all began when I was researching a topic of modeling human motion kinematics in order to create gesture recognition library for Kinect. This ties heavily into motion theory of robotic manipulators so I also glanced at some designs of robotic arms. Somehow I stumbled upon this cool looking open source robotic arm: It was featured on Thingiverse and published by user jjshortcut (Jan-Jaap). Since for some time I got hooked on toying with microcontrollers, robots and other electronics, I decided to give it a try and build it myself. In this post I will describe the hardware build of the arm and in later posts I will be writing about the software to control it. Another reason to build the arm myself was the cost factor. Even small commercial robotic arms are quite expensive – products from Lynxmotion and Dagu look great but both cost around USD $300 (actually there is one cheap arm available but it looks more like a toy to me). In comparison this design is quite cheap. It uses seven hobby grade servos and even the cheapest ones should work fine. The structure is build from a set of laser cut parts connected with few metal spacers (15mm and 47mm) and lots of M3 screws. Other than that you’d only need a microcontroller board to drive the servos. So in total it comes a lot cheaper to build it yourself than buy an of the shelf robotic arm. Oh, and if you don’t like this one there are few more robotic arm projects at Thingiverse (including one by oomlout). Laser cut parts Some time ago I’ve build another robot using laser cut parts so I knew the process already. You can grab the design files in both DXF and EPS format from Thingiverse, and there are also 3D models of each part in STL. Actually the design is split into a second project for the mini servo gripper (there is also a standard servo version available but it won’t fit this arm).  I wanted to make some small adjustments, layout, and add measurements to the parts before sending it for cutting. I’ve looked at some free 2D CAD programs, and finally did all this work using QCad 3 Beta with worked great for me (I also tried LibreCAD but it didn’t work that well). All parts are cut from 4 mm thick material. Because I was worried that acrylic is too fragile and might break, I also ordered another set cut from plywood. In the end I build it from plywood because it was easier to glue (I was told acrylic requires a special glue). Btw. I found a great laser cutter service in Kraków and highly recommend it (www.ebbox.com.pl). It cost me only USD $26 for both sets ($16 acrylic + $10 plywood). Metal parts I bought all the M3 screws and nuts at local hardware store. Make sure to look for nylon lock (nyloc) nuts for the gripper because otherwise it unscrews and comes apart quickly. I couldn’t find local store with metal spacers and had to order them online (you’d need 11 x 47mm and 3 x 15mm). I think I paid less than USD $10 for all metal parts. Servos This arm uses five standards size servos to drive the arm itself, and two micro servos are used on the gripper. Author of the project used Modelcraft RS-2 Servo and Modelcraft ES-05 HT Servo. I had two Futaba S3001 servos laying around, and ordered additional TowerPro SG-5010 standard size servos and TowerPro SG90 micro servos. However it turned out that the SG90 won’t fit in the gripper so I had to replace it with a slightly smaller E-Sky EK2-0508 micro servo. Later it also turned out that Futaba servos make some strange noise while working so I swapped one with TowerPro SG-5010 which has higher torque (8kg / cm). I’ve also bought three servo extension cables. All servos cost me USD $45. Assembly The build process is not difficult but you need to think carefully about order of assembling it. You can do the base and upper arm first. Because two servos in the base are close together you need to put first with one piece of lower arm already connected before you put the second servo. Then you connect the upper arm and finally put the second piece of lower arm to hold it together. Gripper and base require some gluing so think it through too. Make sure to look closely at all the photos on Thingiverse (also other people copies) and read additional posts on jjshortcust’s blog: My mini servo grippers and completed robotic arm  Multiply the robotic arm and electronics Here is also Rob’s copy cut from aluminum My assembled arm looks like this – I think it turned out really nice: Servo controller board The last piece of hardware I needed was an electronic board that would take command from PC and drive all seven servos. I could probably use Arduino for this task, and in fact there are several Arduino servo shields available (for example from Adafruit or Renbotics).  However one problem is that most support only up to six servos, and second that their accuracy is limited by Arduino’s timer frequency. So instead I looked for dedicated servo controller and found a series of Maestro boards from Pololu. I picked the Pololu Mini Maestro 12-Channel USB Servo Controller. It has many nice features including native USB connection, high resolution pulses (0.25µs) with no jitter, built-in speed and acceleration control, and even scripting capability. Another cool feature is that besides servo control, each channel can be configured as either general input or output. So far I’m using seven channels so I still have five available to connect some sensors (for example distance sensor mounted on gripper might be useful). And last but important factor was that they have SDK in .NET – what more I could wish for! The board itself is very small – half of the size of Tic-Tac box. I picked one for about USD $35 in this store. Perhaps another good alternative would be the Phidgets Advanced Servo 8-Motor – but it is significantly more expensive at USD $87.30. The Maestro Controller Driver and Software package includes Maestro Control Center program with lets you immediately configure the board. For each servo I first figured out their move range and set the min/max limits. I played with setting the speed an acceleration values as well. Big issue for me was that there are two servos that control position of lower arm (shoulder joint), and both have to be moved at the same time. This is where the scripting feature of Pololu board turned out very helpful. I wrote a script that synchronizes position of second servo with first one – so now I only need to move one servo and other will follow automatically. This turned out tricky because I couldn’t find simple offset mapping of the move range for each servo – I had to divide it into several sub-ranges and map each individually. The scripting language is bit assembler-like but gets the job done. And there is even a runtime debugging and stack view available. Altogether I’m very happy with the Pololu Mini Maestro Servo Controller, and with this final piece I completed the build and was able to move my arm from the Meastro Control program.   The total cost of my robotic arm was: $10 laser cut parts $10 metal parts $45 servos $35 servo controller ----------------------- $100 total So here you have all the information about the hardware. In next post I’ll start talking about the software that I wrote in Microsoft Robotics Developer Studio 4. Stay tuned!

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• Coming to OpenWorld? A must attend session…

  - by Ruma Sanyal

  Normal 0 false false false EN-US X-NONE X-NONE NTT Docomo, Inc. is the predominant mobile phone operator in Japan. The name is officially an abbreviation of the phrase, "do communications over the mobile network", and is also from a compound word dokomo, meaning "everywhere" in Japanese.  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} One of the most important of NTT Docomo’s systems is ALADIN, which is a nationwide operating system shared with its eight regional subsidiaries. ALADIN has five primary functions: customer management, phone number management, information processing and storage, sales information management, and credit investigation. To enhance cost efficiency and help ensure stable operation of ALADIN, NTT Docomo has employed Oracle WebLogic Server as a new application platform. Further information on this can be found here. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Last year at OpenWorld, NTT Docomo was honored as an Innovation Award Winner for: · Implementing real time sales and contract management system enabling all services requested by customers for immediate activations before customer leaves the Docomo store · A robust disaster recovery strategy, room to grow the business, and ability to move custom Java development to a platform with built in standards - WebLogic · Better performance, better reliability, better stability, and smooth migration v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Meet This Year's Most Impressive Innovators! This year we continue to honor customers for their most innovative and cutting-edge solutions using Oracle Fusion Middleware. Join us in celebrating award recipients’ great achievements and commitment to innovation.   Oracle Fusion Middleware: Meet This Year's Most Impressive Innovators Session ID: CON7029 Tuesday September 30, 2014 @ 5-5:45 pm (PST) Yerba Buena Center for the Arts  YBCA Theater (next to Moscone North) 700 Howard St., San Francisco, CA, 94103 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Emit Knowledge - social network for knowledge sharing

  - by hajan

  Emit Knowledge, as the words refer - it's a social network for emitting / sharing knowledge from users by users. Those who can benefit the most out of this network is perhaps all of YOU who have something to share with others and contribute to the knowledge world. I've been closely communicating with the core team of this very, very interesting, brand new social network (with specific purpose!) about the concept, idea and the vision they have for their product and I can say with a lot of confidence that this network has real potential to become something from which we will all benefit. I won't speak much about that and would prefer to give you link and try it yourself - http://www.emitknowledge.com Mainly, through the past few months I've been testing this network and it is getting improved all the time. The user experience is great, you can easily find out what you need and it follows some known patterns that are common for all social networks. They have some real good ideas and plans that are already under development for the next updates of their product. You can do micro blogging or you can do regular normal blogging… it’s up to you, and the way it works, it is seamless. Here is a short Question and Answers (QA) interview I made with the lead of the team, Marijan Nikolovski: 1. Can you please explain us briefly, what is Emit Knowledge? Emit Knowledge is a brand new knowledge based social network, delivering quality content from users to users. We believe that people’s knowledge, experience and professional thoughts compose quality content, worth sharing among millions around the world. Therefore, we created the platform that matches people’s need to share and gain knowledge in the most suitable and comfortable way. Easy to work with, Emit Knowledge lets you to smoothly craft and emit knowledge around the globe. 2. How 'old' is Emit Knowledge? In hamster’s years we are almost five years old start-up :). Just kidding. We’ve released our public beta about three months ago. Our official release date is 27 of June 2012. 3. How did you come up with this idea? Everything started from a simple idea to solve a complex problem. We’ve seen that the social web has become polluted with data and is on the right track to lose its base principles – socialization and common cause. That was our start point. We’ve gathered the team, drew some sketches and started to mind map the idea. After several idea refactoring’s Emit Knowledge was born. 4. Is there any competition out there in the market? Currently we don't have any competitors that share the same cause. What makes our platform different is the ideology that our product promotes and the functionalities that our platform offers for easy socialization based on interests and knowledge sharing. 5. What are the main technologies used to build Emit Knowledge? Emit Knowledge was built on a heterogeneous pallet of technologies. Currently, we have four of separation: UI – Built on ASP.NET MVC3 and Knockout.js; Messaging infrastructure – Build on top of RabbitMQ; Background services – Our in-house solution for job distribution, orchestration and processing; Data storage – Build on top of MongoDB; What are the main reasons you've chosen ASP.NET MVC? Since all of our team members are .NET engineers, the decision was very natural. ASP.NET MVC is the only Microsoft web stack that sticks to the HTTP behavioral standards. It is easy to work with, have a tiny learning curve and everyone who is familiar with the HTTP will understand its architecture and convention without any difficulties. 6. What are the main reasons for choosing ASP.NET MVC? Since all of our team members are .NET engineers, the decision was very natural. ASP.NET MVC is the only Microsoft web stack that sticks to the HTTP behavioral standards. It is easy to work with, have a tiny learning curve and everyone who is familiar with the HTTP will understand its architecture and convention without any difficulties. 7. Did you use some of the latest Microsoft technologies? If yes, which ones? Yes, we like to rock the cutting edge tech house. Currently we are using Microsoft’s latest technologies like ASP.NET MVC, Web API (work in progress) and the best for the last; we are utilizing Windows Azure IaaS to the bone. 8. Can you please tell us shortly, what would be the benefit of regular bloggers in other blogging platforms to join Emit Knowledge? Well, unless you are some of the smoking ace gurus whose blogs are followed by a large number of users, our platform offers knowledge based segregated community equipped with tools that will enable both current and future users to expand their relations and to self-promote in the community based on their activity and knowledge sharing. 10. I see you are working very intensively and there is already integration with some third-party services to make the process of sharing and emitting knowledge easier, which services did you integrate until now and what do you plan do to next? We have “reemit” functionality for internal sharing and we also support external services like: Twitter; LinkedIn; Facebook; For the regular bloggers we have an extra cream, Windows Live Writer support for easy blog posts emitting. 11. What should we expect next? Currently, we are working on a new fancy community feature. This means that we are going to support user groups to be formed. So for all existing communities and user groups out there, wait us a little bit, we are coming for rescue :). One of the top next features they are developing is the Community Feature. It means, if you have your own User Group, Community Group or any other Group on which you and your users are mostly blogging or sharing (emitting) knowledge in various ways, Emit Knowledge as a platform will help you have everything you need to promote your group, make new followers and host all the necessary stuff that you have had need of. I would invite you to try the network and start sharing knowledge in a way that will help you gather new followers and spread your knowledge faster, easier and in a more efficient way! Let’s Emit Knowledge!

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• Resizing text in an HTML 5 page using JQuery

  - by nikolaosk

  This is going to be the ninth post in a series of posts regarding HTML 5. You can find the other posts here, here , here , here, here , here , here and here.In this post I will demonstrate how to implement a very common feature found in websites today, enabling the visitor to increase or decrease the font size of a page. You can use the JQuery code I will write in this post for HTML pages which do not follow the HTML 5 standard. As I said earlier we need to write JavaScript to implement this functionality.I will use the very popular JQuery Library. Please download the library (minified version) from http://jquery.com/downloadIn this hands-on example I will be using Expression Web 4.0.This application is not a free application. You can use any HTML editor you like.You can use Visual Studio 2012 Express edition. You can download it here. The HTML markup for the page follows. <!DOCTYPE html><html lang="en">  <head>    <title>HTML 5, CSS3 and JQuery</title>        <meta http-equiv="Content-Type" content="text/html;charset=utf-8" >    <link rel="stylesheet" type="text/css" href="style.css">     <script type="text/javascript" src="jquery-1.8.2.min.js">        </script><script type="text/javascript">$(function() {    $('a').click(function() {        var getfont = $('p').css('font-size');        var mynum = parseFloat(getfont, 10);        var newmwasure = getfont.slice(-2);                $('p').css('font-size', mynum / 1.2 + newmwasure);                if(this.id == 'increase') {            $('p').css('font-size', mynum * 1.4 + newmwasure);        }     })    })</script>       </head>  <body>      <div id="header">      <h1>Learn cutting edge technologies</h1>      <h2>HTML 5, JQuery, CSS3</h2>    </div>    <div id="resize">    <a href="" id="increase">Increase Font</a>       |        <a href="" id="decrease">Decrease Font</a>        </div>        <div id="main">          <h2>HTML 5</h2>                        <article>          <p>            HTML5 is the latest version of HTML and XHTML. The HTML standard defines a single language that can be written in HTML and XML. It attempts to solve issues found in previous iterations of HTML and addresses the needs of Web Applications, an area previously not adequately covered by HTML.          </p>          </article>      </div>             </body>  </html>  There is nothing difficult or fancy in the HTML markup above. I have a link to the external JQuery library and the JQuery code is included inside the .html page.I have two links on this page that will increase/decrease the font size of the contents enclosed inside the <p></p> tags.Let me explain what the JQuery code does.When the user clicks on the link, I store in a variable the current font size of the <p> element that I get back from the CSS function. var getfont = $('p').css('font-size'); So now we have the original value. That will return a value like "16px" "1.2em".Then I need to get the unit of measurement (px,em).I use the slice() function. var newmwasure = getfont.slice(-2); Then I want to get only the numeric part of the returning value.I do that using the parseFloat() function.Have a look at the parseFloat() function.Finally with this bit of code I choose a ratio (I am devising a very simple algorithm for increasing and decreasing) and apply it to the <p> element. I still use the CSS function. You can get but also set the font size for a particular element with the CSS function.So I check for the id=increase and if this matches I will increase the font size of the <p> element.If it does not match we will decrease the font size.   $('p').css('font-size', mynum / 1.2 + newmwasure);                if(this.id == 'increase') {            $('p').css('font-size', mynum * 1.4 + newmwasure);  The code for the css file (style.css) followsbody{background-color:#eaeaea;}p{font-size:0.8em;font-family:Tahoma;}#resize{width:200px;background-color:#dadada;}#resize a {text-decoration:none;}The above CSS rules are very easy to understand. Now I save all my work.I view my page on the browser for the first time.Have a look at the picture below Now I increase the font size by clicking the respective linkHave a look at the picture below  Finally I decrease the font size by clicking on the respective linkHave a look at the picture below   Once more we see that the power and simplicity of JQuery library enables us to write less code but accomplish a lot at the same time. Hope it helps!!  

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• The Business of Winning Innovation: An Exclusive Blog Series

  - by Kerrie Foy

  "The Business of Winning Innovation” is a series of articles authored by Oracle Agile PLM experts on what it takes to make innovation a successful and lucrative competitive advantage. Our customers have proven Agile PLM applications to be enormously flexible and comprehensive, so we’ve launched this article series to showcase some of the most fascinating, value-packed use cases. In this article by Keith Colonna, we kick-off the series by taking a look at the science side of innovation within the Consumer Products industry and how PLM can help companies innovate faster, cheaper, smarter. This article will review how innovation has become the lifeline for growth within consumer products companies and how certain companies are “winning” by creating a competitive advantage for themselves by taking a more enterprise-wide,systematic approach to “innovation”.   Managing the Science of Innovation within the Consumer Products Industry By: Keith Colonna, Value Chain Solution Manager, Oracle The consumer products (CP) industry is very mature and competitive. Most companies within this industry have saturated North America (NA) with their products thus maximizing their NA growth potential. Future growth is expected to come from either expansion outside of North America and/or by way of new ideas and products. Innovation plays an integral role in both of these strategies, whether you’re innovating business processes or the products themselves, and may cause several challenges for the typical CP company, Becoming more innovative is both an art and a science. Most CP companies are very good at the art of coming up with new innovative ideas, but many struggle with perfecting the science aspect that involves the best practice processes that help companies quickly turn ideas into sellable products and services. Symptoms and Causes of Business Pain Struggles associated with the science of innovation show up in a variety of ways, like: · Establishing and storing innovative product ideas and data · Funneling these ideas to the chosen few · Time to market cycle time and on-time launch rates · Success rates, or how often the best idea gets chosen · Imperfect decision making (i.e. the ability to kill projects that are not projected to be winners) · Achieving financial goals · Return on R&D investment · Communicating internally and externally as more outsource partners are added globally · Knowing your new product pipeline and project status These challenges (and others) can be consolidated into three root causes: A lack of visibility Poor data with limited access The inability to truly collaborate enterprise-wide throughout your extended value chain Choose the Right Remedy Product Lifecycle Management (PLM) solutions are uniquely designed to help companies solve these types challenges and their root causes. However, PLM solutions can vary widely in terms of configurability, functionality, time-to-value, etc. Business leaders should evaluate PLM solution in terms of their own business drivers and long-term vision to determine the right fit. Many of these solutions are point solutions that can help you cure only one or two business pains in the short term. Others have been designed to serve other industries with different needs. Then there are those solutions that demo well but are owned by companies that are either unable or unwilling to continuously improve their solution to stay abreast of the ever changing needs of the CP industry to grow through innovation. What the Right PLM Solution Should Do for You Based on more than twenty years working in the CP industry, I recommend investing in a single solution that can help you solve all of the issues associated with the science of innovation in a totally integrated fashion. By integration I mean the (1) integration of the all of the processes associated with the development, maintenance and delivery of your product data, and (2) the integration, or harmonization of this product data with other downstream sources, like ERP, product catalogues and the GS1 Global Data Synchronization Network (or GDSN, which is now a CP industry requirement for doing business with most retailers). The right PLM solution should help you: Increase Revenue. A best practice PLM solution should help a company grow its revenues by consolidating product development cycle-time and helping companies get new and improved products to market sooner. PLM should also eliminate many of the root causes for a product being returned, refused and/or reclaimed (which takes away from top-line growth) by creating an enterprise-wide, collaborative, workflow-driven environment. Reduce Costs. A strong PLM solution should help shave many unnecessary costs that companies typically take for granted. Rationalizing SKU’s, components (ingredients and packaging) and suppliers is a major opportunity at most companies that PLM should help address. A natural outcome of this rationalization is lower direct material spend and a reduction of inventory. Another cost cutting opportunity comes with PLM when it helps companies avoid certain costs associated with process inefficiencies that lead to scrap, rework, excess and obsolete inventory, poor end of life administration, higher cost of quality and regulatory and increased expediting. Mitigate Risk. Risks are the hardest to quantify but can be the most costly to a company. Food safety, recalls, line shutdowns, customer dissatisfaction and, worst of all, the potential tarnishing of your brands are a few of the debilitating risks that CP companies deal with on a daily basis. These risks are so uniquely severe that they require an enterprise PLM solution specifically designed for the CP industry that safeguards product information and processes while still allowing the art of innovation to flourish. Many CP companies have already created a winning advantage by leveraging a single, best practice PLM solution to establish an enterprise-wide, systematic approach to innovation. Oracle’s Answer for the Consumer Products Industry Oracle is dedicated to solving the growth and innovation challenges facing the CP industry. Oracle’s Agile Product Lifecycle Management for Process solution was originally developed with and for CP companies and is driven by a specialized development staff solely focused on maintaining and continuously improving the solution per the latest industry requirements. Agile PLM for Process helps CP companies handle all of the processes associated with managing the science of the innovation process, including: specification management, new product development/project and portfolio management, formulation optimization, supplier management, and quality and regulatory compliance to name a few. And as I mentioned earlier, integration is absolutely critical. Many Oracle CP customers, both with Oracle ERP systems and non-Oracle ERP systems, report benefits from Oracle’s Agile PLM for Process. In future articles we will explain in greater detail how both existing Oracle customers (like Gallo, Smuckers, Land-O-Lakes and Starbucks) and new Oracle customers (like ConAgra, Tyson, McDonalds and Heinz) have all realized the benefits of Agile PLM for Process and its integration to their ERP systems. More to Come Stay tuned for more articles in our blog series “The Business of Winning Innovation.” While we will also feature articles focused on other industries, look forward to more on how Agile PLM for Process addresses innovation challenges facing the CP industry. Additional topics include: Innovation Data Management (IDM), New Product Development (NPD), Product Quality Management (PQM), Menu Management,Private Label Management, and more! . Watch this video for more info about Agile PLM for Process

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• Why JSF Matters (to You)

  - by reza_rahman

        "Those who have knowledge, don’t predict. Those who predict, don’t have knowledge."                                                                                                    – Lao Tzu You may have noticed Thoughtworks recently crowned the likes AngularJS, etc imminent successors to server-side web frameworks. They apparently also deemed it necessary to single out JSF for righteous scorn. I have to say as I was reading the analysis I couldn't help but remember they also promptly jumped on the Ruby, Rails, Clojure, etc bandwagon a good few years ago seemingly similarly crowing these dynamic languages imminent successors to Java. I remember thinking then as I do now whether the folks at Thoughtworks are really that much smarter than me or if they are simply more prone to the Hipster buzz of the day. I'll let you make the final call on that one. I also noticed mention of "J2EE" in the context of JSF and had to wonder how up-to-date or knowledgeable the person writing the analysis actually was given that the term was basically retired almost a decade ago. There's one thing that I am absolutely sure about though - as a long time pretty happy user of JSF, I had no choice but to speak up on what I believe JSF offers. If you feel the same way, I would encourage you to support the team behind JSF whose hard work you may have benefited from over the years. True to his outspoken character PrimeFaces lead Cagatay Civici certainly did not mince words making the case for the JSF ecosystem - his excellent write-up is well worth a read. He specifically pointed out the practical problems in going whole hog with bare metal JavaScript, CSS, HTML for many development teams. I'll admit I had to smile when I read his closing sentence as well as the rather cheerful comments to the post from actual current JSF/PrimeFaces users that are apparently supposed to be on a gloomy death march. In a similar vein, OmniFaces developer Arjan Tijms did a great job pointing out the fact that despite the extremely competitive server-side Java Web UI space, JSF seems to manage to always consistently come out in either the number one or number two spot over many years and many data sources - do give his well-written message in the JAX-RS user forum a careful read. I don't think it's really reasonable to expect this to be the case for so many years if JSF was not at least a capable if not outstanding technology. If fact if you've ever wondered, Oracle itself is one of the largest JSF users on the planet. As Oracle's Shay Shmeltzer explains in a recent JSF Central interview, many of Oracle's strategic products such as ADF, ADF Mobile and Fusion Applications itself is built on JSF. There are well over 3,000 active developers working on these codebases. I don't think anyone can think of a more compelling reason to make sure that a technology is as effective as possible for practical development under real world conditions. Standing on the shoulders of the above giants, I feel like I can be pretty brief in making my own case for JSF: JSF is a powerful abstraction that brings the original Smalltalk MVC pattern to web development. This means cutting down boilerplate code to the bare minimum such that you really can think of just writing your view markup and then simply wire up some properties and event handlers on a POJO. The best way to see what this really means is to compare JSF code for a pretty small case to other approaches. You should then multiply the additional work for the typical enterprise project to try to understand what the productivity trade-offs are. This is reason alone for me to personally never take any other approach seriously as my primary web UI solution unless it can match the sheer productivity of JSF. Thanks to JSF's focus on components from the ground-up JSF has an extremely strong ecosystem that includes projects like PrimeFaces, RichFaces, OmniFaces, ICEFaces and of course ADF Faces/Mobile. These component libraries taken together constitute perhaps the largest widget set ever developed and optimized for a single web UI technology. To begin to grasp what this really means, just briefly browse the excellent PrimeFaces showcase and think about the fact that you can readily use the widgets on that showcase by just using some simple markup and knowing near to nothing about AJAX, JavaScript or CSS. JSF has the fair and legitimate advantage of being an open vendor neutral standard. This means that no single company, individual or insular clique controls JSF - openness, transparency, accountability, plurality, collaboration and inclusiveness is virtually guaranteed by the standards process itself. You have the option to choose between compatible implementations, escape any form of lock-in or even create your own compatible implementation! As you might gather from the quote at the top of the post, I am not a fan of crystal ball gazing and certainly don't want to engage in it myself. Who knows? However far-fetched it may seem maybe AngularJS is the only future we all have after all. If that is the case, so be it. Unlike what you might have been told, Java EE is about choice at heart and it can certainly work extremely well as a back-end for AngularJS. Likewise, you are also most certainly not limited to just JSF for working with Java EE - you have a rich set of choices like Struts 2, Vaadin, Errai, VRaptor 4, Wicket or perhaps even the new action-oriented web framework being considered for Java EE 8 based on the work in Jersey MVC... Please note that any views expressed here are my own only and certainly does not reflect the position of Oracle as a company.

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• why jQuery.parseJSON is not a function?

  - by Pandiya Chendur

  I use the following jquery statements and i am getting the error, jQuery.parseJSON is not a function my function is, function Iteratejsondata() {var HfJsonValue = { "Table": [{ "Emp_Id": "3", "Identity_No": "", "Emp_Name": "Jerome", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Supervisior", "Desig_Description": "Supervisior of the Construction", "SalaryBasis": "Monthly", "FixedSalary": "25000.00" }, { "Emp_Id": "4", "Identity_No": "", "Emp_Name": "Mohan", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Acc ", "Desig_Description": "Accountant", "SalaryBasis": "Monthly", "FixedSalary": "200.00" }, { "Emp_Id": "5", "Identity_No": "", "Emp_Name": "Murugan", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Mason", "Desig_Description": "Mason", "SalaryBasis": "Weekly", "FixedSalary": "150.00" }, { "Emp_Id": "6", "Identity_No": "", "Emp_Name": "Ram", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Mason", "Desig_Description": "Mason", "SalaryBasis": "Weekly", "FixedSalary": "120.00" }, { "Emp_Id": "7", "Identity_No": "", "Emp_Name": "Raja", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Mason", "Desig_Description": "Mason", "SalaryBasis": "Weekly", "FixedSalary": "135.00" }, { "Emp_Id": "8", "Identity_No": "", "Emp_Name": "Raja kumar", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Mason Helper", "Desig_Description": "Mason Helper", "SalaryBasis": "Weekly", "FixedSalary": "105.00" }, { "Emp_Id": "9", "Identity_No": "", "Emp_Name": "Lakshmi", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Mason Helper", "Desig_Description": "Mason Helper", "SalaryBasis": "Weekly", "FixedSalary": "100.00" }, { "Emp_Id": "10", "Identity_No": "", "Emp_Name": "Palani", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Carpenter", "Desig_Description": "Carpenter", "SalaryBasis": "Weekly", "FixedSalary": "200.00" }, { "Emp_Id": "11", "Identity_No": "", "Emp_Name": "Annamalai", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Carpenter", "Desig_Description": "Carpenter", "SalaryBasis": "Weekly", "FixedSalary": "220.00" }, { "Emp_Id": "12", "Identity_No": "", "Emp_Name": "David", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Steel Fixer", "Desig_Description": "Steel Fixer", "SalaryBasis": "Weekly", "FixedSalary": "220.00" }, { "Emp_Id": "13", "Identity_No": "", "Emp_Name": "Chandru", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Steel Fixer", "Desig_Description": "Steel Fixer", "SalaryBasis": "Weekly", "FixedSalary": "220.00" }, { "Emp_Id": "14", "Identity_No": "", "Emp_Name": "Mani", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Steel Helper", "Desig_Description": "Steel Helper", "SalaryBasis": "Weekly", "FixedSalary": "175.00" }, { "Emp_Id": "15", "Identity_No": "", "Emp_Name": "Karthik", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Wood Fixer", "Desig_Description": "Wood Fixer", "SalaryBasis": "Weekly", "FixedSalary": "195.00" }, { "Emp_Id": "16", "Identity_No": "", "Emp_Name": "Bala", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Wood Fixer", "Desig_Description": "Wood Fixer", "SalaryBasis": "Weekly", "FixedSalary": "185.00" }, { "Emp_Id": "17", "Identity_No": "", "Emp_Name": "Tamil arasi", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Wood Helper", "Desig_Description": "Wood Helper", "SalaryBasis": "Weekly", "FixedSalary": "185.00" }, { "Emp_Id": "18", "Identity_No": "", "Emp_Name": "Perumal", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Cook", "Desig_Description": "Cook", "SalaryBasis": "Weekly", "FixedSalary": "105.00" }, { "Emp_Id": "19", "Identity_No": "", "Emp_Name": "Andiappan", "Address": "Madurai", "Date_Of_Birth": "", "Desig_Name": "Watchman", "Desig_Description": "Watchman", "SalaryBasis": "Weekly", "FixedSalary": "150.00"}] }; //var jsonObj = eval('(' + HfJsonValue + ')'); var jsonObj = jQuery.parseJSON(HfJsonValue); and my page looks like this <div id="Pagination" class="page-numbers"></div> <br style="clear:both;" /> <div id="Searchresult"></div> <div id="hiddenresult" style="display:none;"> </div> <script type="text/javascript"> var pagination_options = { num_edge_entries: 2, num_display_entries: 8, callback: pageselectCallback, items_per_page: 3 } function pageselectCallback(page_index, jq) { var items_per_page = pagination_options.items_per_page; var offset = page_index * items_per_page; var new_content = $('#hiddenresult div.resultsdiv').slice(offset, offset + items_per_page).clone(); $('#Searchresult').empty().append(new_content); return false; } function initPagination() { var num_entries = $('#hiddenresult div.resultsdiv').length; // Create pagination element $("#Pagination").pagination(num_entries, pagination_options); } $(document).ready(function() { Iteratejsondata(); initPagination(); }); </script> I ve inspected through firebug and saw all jquery files have been downloaded but why this is hapenning? Any suggestion....

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• CSS * {margin: 0;padding: 0;} override

  - by StealthRT

  Hey all, i am in need of some help with figuring out how to override the "* {margin: 0;padding: 0;}" in my css. The reason why is that i have this css: .postcomments { width: 547px; padding: 5px 5px 5px 5px; margin: 0 0 5px 0;} .postcomments a { text-decoration: underline;} .postcomments ul { margin: 0; padding: 0; list-style-type: none;} .postcomments ul li { width: 547px; margin: 0 0 5px 0; padding: 0; list-style-type: none;} .postcomments .right { color: #474747; font-size: 11px; background: #fff url('http://www.nextbowluser.com/img/ucBG.gif') no-repeat top left; line-height: 17px; padding: 5px 0 0 0; width: 430px; position: relative; float: right; min-height: 50px;} .postcomments .right .bottom { padding: 0 5px 15px 5px; background: #fff url('http://www.nextbowluser.com/img/ucBG.gif') no-repeat bottom right; min-height: 50px;} .postcomments .arrow { left: -15px; top: 20px; position: absolute;} .avatar { border: none !important;} .postcomments .left {float: left; margin: 0 7px 0 0;} .postcomments .gravatar { background: #fff; width: 80px; height: 60px; margin: 0 0px 0 0; padding: 3px;} .postcomments .name { font-size: 11px; margin: 2px 0 0 0; color: #000;} .avatar { border: none !important;} and it displays just fine WITHOUT the * {margin: 0;padding: 0;}: 1st comment 2nd comment 3rd comment However, when i add that to the CSS, it makes the comments stack wrong: 1st comment 2nd comment 3rd comment I would just take out the * {margin: 0;padding: 0;} but some other things on the page needs that in order for that to be displayed correctly. So my question is, how can i override the {margin: 0;padding: 0;} for just that postcomments part of the page? Thanks! :o) David

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