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  • GUI device for throwing a ball

    - by Fredrik Johansson
    The hero has a ball, which shall be thrown with accuracy in a court on iPhone/iPad. The player is seen from above, in a 2D view. In game play, the player reach is between 1/15 and 1/6 of the height of the iPhone screen. The player will run, and try to outmaneuver his opponent, and then throw the ball at a specific location, which is guarded by the opponent (which is also shown on the screen). The player is controlled by a joystick, and that works ok, but how shall I control the stick? Maybe someone can propose a third control method? I've tried the following two approaches: Joystick: Hero has a reach of 1 meter, and this reach is marked with a semi-opaque circle around the player. The ball can be moved by a joystick. When the joystick is moved south, the ball is moved south within the reach circle. There is a direct coupling with the joystick and the position of the ball. I.e. when the joystick is moved max south, the ball is max south within the player reach. At each touch update the speed is calculated, and the Box2d ball position and ball speed are updated. NB, the ball will never be moved outside the reach as long as the player push the joystick. The ball is thrown by swiping the joystick to make the ball move, and then releasing the joystick. At release, the ball will get a smoothed speed of the joystick. Joystick Problem: The throwing accuracy gets bad, because the joystick can not be that big, and a small movement results in quite a large movement of the ball. If the user does not release before the end of the joystick maximum end point, the ball will stop, and when the user releases the joystick the speed of the ball will be zero. Bad... Touch pad A force is applied to the ball by a sweep on a touchpad. The ball is released when the sweep is ended, or when the ball is moved outside the player reach. As there is no one to one mapping between the swipe and the ball position, the precision can be improved. A large swipe can result in a small ball movement. Touch Pad Problem A touchpad is less intuitive. Users do not seem to know what to do with the touch pad. Some tap the touchpad, and then the ball just falls to the ground. As there is no one-to-one mapping, the ball can be moved outside the reach, and then it will just fall to the ground. It's a bit hard to control the ball, especially if the player also moves.

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  • SceneManagers as systems in entity system or as a core class used by a system?

    - by Hatoru Hansou
    It seems entity systems are really popular here. Links posted by other users convinced me of the power of such system and I decided to try it. (Well, that and my original code getting messy) In my project, I originally had a SceneManager class that maintained needed logic and structures to organize the scene (QuadTree, 2D game). Before rendering I call selectRect() and pass the x,y of the camera and the width and height of the screen and then obtain a minimized list containing only visible entities ordered from back to front. Now with Systems, originally in my first attempt my Render system required to get added all entities it should handle. This may sound like the correct approach but I realized this was not efficient. Trying to optimize It I reused the SceneManager class internally in the Renderer system, but then I realized I needed methods such as selectRect() in others systems too (AI principally) and make the SceneManager accessible globally again. Currently I converted SceneManager to a system, and ended up with the following interface (only relevant methods): /// Base system interface class System { public: virtual void tick (double delta_time) = 0; // (methods to add and remove entities) }; typedef std::vector<Entity*> EntitiesVector; /// Specialized system interface to allow query the scene class SceneManager: public System { public: virtual EntitiesVector& cull () = 0; /// Sets the entity to be used as the camera and replaces previous ones. virtual void setCamera (Entity* entity) = 0; }; class SceneRenderer // Not a system { vitual void render (EntitiesVector& entities) = 0; }; Also I could not guess how to convert renderers to systems. My game separates logic updates from screen updates, my main class have a tick() method and a render() method that may not be called the same times. In my first attempt renderers were systems but they was saved in a separated manager, updated only in render() and not in tick() like all other systems. I realized that was silly and simply created a SceneRenderer interface and give up about converting them to systems, but that may be for another question. Then... something does not feel right, isn't it? If I understood correctly a system should not depend on another or even count with another system exposing an specific interface. Each system should care only about its entities, or nodes (as optimization, so they have direct references to relevant components without having to constantly call the component() or getComponent() method of the entity).

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  • ArchBeat Link-o-Rama for 2012-06-29

    - by Bob Rhubart
    Backward-compatible vs. forward-compatible: a tale of two clouds | William Vambenepe "There is the Cloud that provides value by requiring as few changes as possible. And there is the Cloud that provides value by raising the abstraction and operation level," says William Vambenepe. "The backward-compatible Cloud versus the forward-compatible Cloud." Vambenepe was a panelist on the recent ArchBeat podcast Public, Private, and Hybrid Clouds. Andrejus Baranovskis's Blog: ADF 11g PS5 Application with Customized BPM Worklist Task Flow (MDS Seeded Customization) Oracle ACE Director Andrejus Baranovskis investigates "how you can customize a standard BPM Task Flow through MDS Seeded customization." Oracle OpenWorld 2012 Music Festival If, after a day spent in sessions at Oracle Openworld, you want nothing more than to head back to your hotel for a quiet evening spent responding to email, please ignore the rest of this message. Because every night from Sept 30 to Oct 4 the streets of San Francisco will pulsate with music from a vast array of bands representing more musical styles than a single human brain an comprehend. It's the first ever Oracle Music Festival, baby, 7:00pm to 1:00am every night. Are those emails that important...? Resource Kit: Oracle Exadata - includes demos, videos, product datasheets, and technical white papers. This free resource kit includes several customer case study videos, two 3D product demos, several product datasheets, and three technical architecture white papers. Registration is required for the who don't already have a free Oracle.com membership account. Some execs contemplate making 'Bring Your Own Device' mandatory | ZDNet "Companies and agencies are recognizing that individual employees are doing a better job of handling and managing their devices than their harried and overworked IT departments – who need to focus on bigger priorities, such as analytics and cloud," says ZDNet SOA blogger Joe McKendrick. Podcast Show Notes: Public, Private, and Hybrid Clouds All three parts of this discussion are now available. Featuring a panel of leading Oracle cloud computing experts, including Dr. James Baty, Mark T. Nelson, Ajay Srivastava, and William Vambenepe, the discussion covers an overview of the various flavors of cloud computing, the importance of standards, Why cloud computing is a paradigm shift—and why it isn't, and advice on what architects need to know to take advantage of the cloud. And for those who prefer reading to listening, a complete transcript is also available. Amazon AMIs and Oracle VM templates (Cloud Migrations) Cloud migration expert Tom Laszewski shares an objective comparison of these two resources. IOUC : Blogs : Read the latest news on the global user group community - June 2012! The June 2012 edition of "Are You a Member Yet?"—the quarterly newsletter about Oracle user group communities around the world. Webcast: Introducing Identity Management 11g R2 - July 19 Date: Thursday, July 19, 2012 Time: 10am PT / 1pm ET Please join Oracle and customer executives for the launch of Oracle Identity Management 11g R2, the breakthrough technology that dramatically expands the reach of identity management to cloud and mobile environments. Thought for the Day "The most important single aspect of software development is to be clear about what you are trying to build." — Bjarne Stroustrup Source: SoftwareQuotes.com

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  • CAM v2.0 ships – all new foundation version

    - by drrwebber
    The latest release of the CAM editor toolset is now available on Sourceforge.net – search NIEM. In this all new version the support from Oracle has enabled a transformation of the editor underpinning Java framework and results in 3x performance improvement and 50% better memory utilization. The result of nearly six months of improvements are catalogued in the release notes. http://sourceforge.net/projects/camprocessor/files/CAM%20Editor/Releases/2.0/CAM_Editor_2-0_Release_Notes.pdf/download However here I’d like to talk about the strategic vision and highlight specific new go to features that make a difference for exchange schema designers and with a focus on the NIEM community. So why is this a foundation version? Basically the new drag and drop designer tool allows you to tailor your own dictionary collection of components and then simply select and position those into your resulting exchange structure. This is true global reuse enabled from a canonical domain dictionary collection. So instead of grappling with XSD Schema syntax, or UML model nuances – this is straightforward direct WYSIWYG visual engineering – using familiar sets of business components. Then the toolkit writes the complex XSD Schema for you, along with test samples, documentation, XMI/UML models, Mindmaps and more. So how do you get a set of business components? The toolkit allows you to harvest these from existing schema collections or enterprise data models, or as in the case of NIEM, existing domain dictionary collections. I’ve been using this for the latest IEEE/OASIS/NIST initiative on a Common Data Format (CDF) for elections management systems. So you can download those from OASIS and see how this can transform how you build actual business exchanges – improving the quality, consistency and usability – and dramatically allowing automated generation of artifacts you only dreamed of before – such as a model of your entire major exchange collection components. http://www.oasis-open.org/committees/documents.php?wg_abbrev=election So what we have here is a foundation version – setting the scene and the basis for changing how people can generate and manage information exchanges. A foundation built using the OASIS CAM standard combined with aspects of the NIEM Naming and Design Rules and the UN/CEFACT Core Components specifications and emerging work on OASIS CIQ name and address and ANSI/ISO code list schema. We still have a raft of work to do to integrate this into SOA best practices and extend the dictionary capabilities to assist true community development. Answering questions such as: - How good is my canonical component collection? - How much reuse is really occurring? - What inconsistencies and extensions are there in the dictionary components? Expect us to begin tackling these areas now that the foundation is in place. The immediate need is to develop training and self-start materials – so we will be focusing there for the next couple of months and especially leading up to the IJIS industry event in July in New Jersey, and the NIEM NTE event in August in Philadelphia. http://sourceforge.net/projects/camprocessor

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  • Remote Task Flow vs. WSRP Portlets

    - by Frank Nimphius
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A remote task flow is bounded task flow that is deployed as a stand-alone Java EE application on a remote server with its URL Invoke property set to url-invoke-allowed. The remote task flow is accessed either from a direct browser GET request or, when called from another ADF application, through the task flow call activity. For more information about how to invoke remote task flows from a task flow call activity see chapter 15.6.4 How to Call a Bounded Task Flow Using a URL of the Oracle Fusion Middleware Fusion Developer's Guide for Oracle Application Development Framework at http://docs.oracle.com/cd/E23943_01/web.1111/b31974/taskflows_activities.htm#CHDJDJEF Compared to WRSP portlets, remote task flows in Oracle JDeveloper 11g R1 and R2 have a functional limitation in that they cannot be embedded as a region on a page but require the calling ADF application to navigate off to another application and page. The difference between a remote task flow call using the task flow call activity and a simple redirect to a remote Java EE application is that the remote task flow has a state token attached that allows to restore the state of the calling application upon task flow return. A use case for a remote task flow call activity is a "yellow page lookup" scenario in which different ADF applications use an remote task flow to lookup people, products or similar to return a selected value to the calling application. Note that remote task flow calls need to be performed from a bounded or unbounded top level task flow of the calling application. If called from a region (using the parent call activity) in a page, the region state is not recovered upon task flow return. ADF developers recently have identified remote task flows as an architecture pattern to partition their ADF applications into independently deployed Java EE applications. While this sounds like a desirable use of the remote task flow feature, it is not possible to achieve for as long as remote task flows don't render as an ADF region.

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  • Is reliance on parametrized queries the only way to protect against SQL injection?

    - by Chris Walton
    All I have seen on SQL injection attacks seems to suggest that parametrized queries, particularly ones in stored procedures, are the only way to protect against such attacks. While I was working (back in the Dark Ages) stored procedures were viewed as poor practice, mainly because they were seen as less maintainable; less testable; highly coupled; and locked a system into one vendor; (this question covers some other reasons). Although when I was working, projects were virtually unaware of the possibility of such attacks; various rules were adopted to secure the database against corruption of various sorts. These rules can be summarised as: No client/application had direct access to the database tables. All accesses to all tables were through views (and all the updates to the base tables were done through triggers). All data items had a domain specified. No data item was permitted to be nullable - this had implications that had the DBAs grinding their teeth on occasion; but was enforced. Roles and permissions were set up appropriately - for instance, a restricted role to give only views the right to change the data. So is a set of (enforced) rules such as this (though not necessarily this particular set) an appropriate alternative to parametrized queries in preventing SQL injection attacks? If not, why not? Can a database be secured against such attacks by database (only) specific measures? EDIT Emphasis of the question changed slightly, in the light of the initial responses received. Base question unchanged. EDIT2 The approach of relying on paramaterized queries seems to be only a peripheral step in defense against attacks on systems. It seems to me that more fundamental defenses are both desirable, and may render reliance on such queries not necessary, or less critical, even to defend specifically against injection attacks. The approach implicit in my question was based on "armouring" the database and I had no idea whether it was a viable option. Further research has suggested that there are such approaches. I have found the following sources that provide some pointers to this type of approach: http://database-programmer.blogspot.com http://thehelsinkideclaration.blogspot.com The principle features I have taken from these sources is: An extensive data dictionary, combined with an extensive security data dictionary Generation of triggers, queries and constraints from the data dictionary Minimize Code and maximize data While the answers I have had so far are very useful and point out difficulties arising from disregarding paramaterized queries, ultimately they do not answer my original question(s) (now emphasised in bold).

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  • Rolling Along: PASS Board Year 2, Q2

    - by Denise McInerney
    Eighteen months into my time as a PASS Director I’m especially proud of what the Virtual Chapters have accomplished and want to share that progress with you. I'm also pleased that the organization has invested more resources to support the VCs. In this quarter I got to attend two conferences and meet more members of the SQL community. Virtual Chapters In the first six months of 2013 VCs have hosted more than 50 webinars, offering free technical education to over 6200 attendees. This is a great benefit to PASS members; thanks to the VC leaders, volunteers and speakers who contribute their time to produce these events. The Performance VC held their “Summer Performance Palooza”, an event featuring eight back-to-back sessions. Links to the session recordings can be found on the VCs web site. The new webinar platform, GoToWebinar, has been rolled out to all the VCs. This is a more stable, scalable platform and represents an important investment into the future of the VCs. A few new VCs are in the planning stages, including one focused on Security and one for Russian speakers. Visit the Virtual Chapter home page to sign up for the chapters that interest you. Each Virtual Chapter is offering a discount code for PASS Summit 2013. Be sure to ask your VC leader for the code to save $200 on Summit registration. 24 Hours of PASS The next 24HOP will be on July 31. This Summit Preview edition will feature 24 consecutive webcasts presented by experts who will be speaking at Summit in October. Registration for this free event is open now. And we will be using the GoToWebinar platform for 24HOP also. Business Analytics Conference April marked the first PASS Business Analytics Conference in Chicago. This introduced PASS to another segment of data professionals: the analysts and data scientists who work with the world’s growing collection of data. Overall the inaugural event was a success and gave us a glimpse into this increasingly important space. After Chicago the Board had several serious discussions about the lessons learned from this seven and what we should do next. We agreed to apply those lessons and continue to invest in this event; there will be a PASS Business Analytics Conference in 2014. I’m very pleased the next event will be in San Jose, CA, the heart of Silicon Valley, a place where a great deal of investment and innovation in data analytics is taking place. Global SQL Community Over the last couple of years PASS has been taking steps to become more relevant to SQL communities in different parts of the world. In May I had the opportunity to attend SQL Bits XI in Nottingham, England. It was enlightening to meet and talk with SQL professionals from around the U.K. as well as many other European countries. The many SQL Bits volunteers put on a great event and were gracious hosts. Budgets The Board passed the FY14 budget at the end of June. The  budget process can be challenging and requires the Board to make some difficult choices about where to allocate resources. Overall I’m satisfied with the decisions we made and think we are investing in the right activities and programs. Next Up The Board is meeting July 18-19 in Kansas City. We will be holding the Executive Committee election for the Exec Co that will take office in 2014. We will also be discussing plans for the next BA conference as well as the next steps for our Global Growth initiative. Applications for the upcoming Board of Directors election open on July 24. If you are considering running for the Board you can visit the PASS elections site to learn more about the election process. And I encourage anyone considering running to reach out to current and past Board members to learn about what the role entails. Plans for the next PASS Summit are in full swing. We are working on some fun new ideas to introduce attendees to the many ways to become involved in the SQL community.

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  • Newsletter sent with drupal goes to Spam Folder [closed]

    - by HerrSerker
    Possible Duplicate: How could I prevent my mail from being recognized as spam? I'm sending a newsletter with drupals simplenews module The website is hosted on an 1und1 server in germany (as seen in in header domains online.de and kundenserver.de) When I send it, it goes to Spam folder in Yahoo & GMail Mailbox, but not in Spam Folder in web.de, hotmail and GMX Mailboxes Here is, what I have in the Mail Header (for yahoo in this example) Received: from 12.345.678.90 (EHLO sXXXXXXXXX.online.de) (12.345.678.90) by mtaXXX.mail.kks.yahoo.co.jp with SMTP; Fri, 15 Jun 2012 18:45:24 +0900 Received: from [127.0.0.1] (helo=infongdXXXXX.rtr.kundenserver.de) by sXXXXXXXXX.online.de with esmtp (Exim 4.72) (envelope-from <[email protected]>) id 1SfT5k-00068r-Q8 for [email protected]; Fri, 15 Jun 2012 11:45:20 +0200 Received: from 83.136.130.41 (IP may be forged by CGI script) by infongdXXXXX.rtr.kundenserver.de with HTTP id 0Z04SW-1SQTKp3LPr-00YxYk; Fri, 15 Jun 2012 11:45:20 +0200 From: SENDER <[email protected]> To: "[email protected]" <[email protected]> Date: Fri, 15 Jun 2012 11:45:20 +0200 Subject: This is the subject of the newsletter Thread-Topic: This is the subject of the newsletter Thread-Index: Ac1K3nT42juzo7uCSkq5dTlby1ZvpQ== List-Unsubscribe: <http://www.example.com/newsletter/confirm/remove/XXXXXXXXX> X-MS-Has-Attach: X-Auto-Response-Suppress: All X-MS-TNEF-Correlator: x-originating-ip: [12.345.678.90] authentication-results: mtaXXX.mail.kks.yahoo.co.jp from=example.com; domainkeys=neutral (no sig); dkim=neutral (no sig) [email protected] errors-to: "SENDER" <[email protected]> received-spf: none (sXXXXXXXXX.online.de: domain of [email protected] does not designate permitted sender hosts) x-apparently-to: [email protected] via 123.45.67.890; Fri, 15 Jun 2012 18:45:25 +0900 x-sender-info: <[email protected]> content-length: 13762 Content-Type: multipart/alternative; boundary="_000_7471797868716571796675707173696675806577726778666766687_" MIME-Version: 1.0 I cannot see any direct spam filter message in this. But I'm kind of stunned by the Received: from 83.136.130.41 (IP may be forged by CGI script) part. After I searched a bit, it seems, that this is a special 'feature' of 1und1 Mail servers. Here are my questions: Is it possible that, if I get rid of the 'Ip maybe forged' part, that the Mail is not regarded as spam anymore? If so, Does anyone know, how I can get rid of it in drupal?

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  • Consolidating Oracle E-Business Suite R12 on Oracle's SPARC SuperCluster

    - by Giri Mandalika
    An Optimized Solution for Oracle E-Business Suite (EBS) R12 12.1.3 is now available on oracle.com.     The Oracle Optimized Solution for Oracle E-Business Suite This solution was centered around the engineered system, SPARC SuperCluster T4-4. Check the business and technical white papers along with a bunch of relevant useful resources online at the above optimized solution page for EBS. What is an Optimized Solution? Oracle's Optimized Solutions are designed, tested and fully documented architectures that are tuned for optimal performance and availability. Optimized solutions are NOT pre-packaged, fully tuned, ready-to-install software bundles that can be downloaded and installed. An optimized solution is usually a well documented architecture that was thoroughly tested on a target platform. The technical white paper details the deployed application architecture along with various observations from installing the application on target platform to its behavior and performance in highly available and scalable configurations. Oracle E-Business Suite R12 Use Case Multiple E-Business Suite R12 12.1.3 application modules were tested in this optimized solution -- Financials (online - oracle forms & web requests), Order Management (online - oracle forms & web req uests) and HRMS (online - web requests & payroll batch). The solution will be updated with additional application modules, when they are available. Oracle Solaris Cluster is responsible for the high availability portion of the solution. Performance Data For the sake of completeness, test results were also documented in the optimized solution white paper. Those test results are mainly for educational purposes only. They give good sense of application behavior under the circumstances the application was tested. Since the major focus of the optimized solution is around highly available and scalable configurations, the application was configured to me et those criteria. Hence the documented test results are not directly comparable to any other E-Business Suite performance test results published by any vendor including Oracle. Such an attempt may lead to skewed, incorrect conclusions. Questions & Requests Feel free to direct your questions to the author of the white papers. If you are a potential customer who would like to test a specific E-Business Suite application module on any non-engineered syste m such as SPARC T4-X or engineered system such as SPARC SuperCluster, contact Oracle Solution Center.

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  • WebCenter Customer Spotlight: Hitachi Data Systems

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Watch this Webcast to see a live demo on how HDS creates multilingual content for their 35+ regional websites  Solution SummaryHitachi Data Systems (HDS) provides mid-range and high-end storage systems, software and services. It is a wholly owned subsidiary of Hitachi Ltd. HDS is based in Santa Clara, California, and has over 5,300 employees in more then 100 countries and regions. HDS's main objectives were to provide a consistent message across all their sites, to maintain a tight governance structure across their messages and related content, expand the use of the existing content management systems and implement a centralized translation management system. HDS implemented a global web content management system based on Oracle WebCenter Content and integrated the Lingotek translation management system to manage their multilingual content. The implemented solution provides each Geo with the ability to expand their web offering to meet local market needs, while staying aligned with the Corporate Web Guidelines Company OverviewHitachi Data Systems (HDS) provides mid-range and high-end storage systems, software and services. It is a wholly owned subsidiary of Hitachi Ltd. and part of the Hitachi Information Systems & Telecommunications Division. The company sells through direct and indirect channels in more than 170 countries and regions. Its customers include of 50 percent of the Fortune 100 companies. HDS is based in Santa Clara California and has over 5,300 employees in more than 100 countries and regions. Business ChallengesHDS has over 35 global websites and the lack of global web capabilities led to inconsistency of messaging, slower time to market and failed to address local language needs. There was an extensive operational overhead due to manual and redundant processes. Translation efforts where superficial, inconsistent and wasteful and the lack of translation automation tools discouraged localization.  HDS's main objectives were to provide a consistent message across all their sites, to maintain a tight governance structure across their messages and related content, expand the use of the existing content management systems and implement a centralized translation management system. Solution DeployedHDS implemented a global web content management system based on Oracle WebCenter Content. The solution supports decentralized publishing for their 35+ global sites to address local market needs while ensuring editorial and brand review trough embedded review processes. They integrated the Lingotek translation management system into Oracle WebCenter Content to manage their multilingual content. Business Results Provides each Geo with the ability to expand their web offering to meet local market needs, while staying aligned with the Corporate Web Guidelines Enables end-to-end content lifecycle management across multiple languages Leverage translation memory for reuse and consistency Reduce time to market with central repository of translated content Additional Information HDS Webcast Oracle WebCenter Content Lingotek website

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  • It is CX a new concept?

    - by Isabel F. Peñuelas
    The Marketing Industry and the Web Industry are talking about CX since some time. However it is only very recently that the concept has reached some common meaning accepted by the analysts’ and the IT community. The new CX model depends on two previous facts: the expansion of the social media, and the impact of the new advanced features of mobile devices regarding brand-customer interaction. CXsers vs UXers First there is some need of disambiguity between User Experience and Customer Experience. User Experience -UX, is a much well established concept related with the design of user interactions for particular devices. UX people are interested on multiple touch points of digital interfaces while CX people are interested on all kind of interfaces including physical ones. UX is an evolution of Web Usability, while CX is a marketing concept. UX is an instrument of User Experience. CX in fact is all about Connections and Interactions. Connections Dan Draper, the creative director Mad Men, understands very well that to market effectively means to connect with people, and the best way to connect to people is to use the connections people have with other people: understanding Social Media connections and taking the customer pulse of customers on those medias, and are strong facilitators of CX strategies.  Interactions We can very simply define CX as the relationship that a customer establishes with a brand through multiple touch points (interactions, channels) through the entire life cycle of his relationship- direct or indirect with the brand. Interactions can be grouped on Customer Journeys through multiple touch points defined as the path a customer follows to achieve a goal. Processes A customer journey today usually starts at the moment he surfs the Web, then he takes a purchase decision; purchases the product;  request a particular service and finally recommends or do not recommends the product.  Customer Journeys are processes, and to analyze customer journeys there exists today a broad offering of modern Customer Journey tools very similar actually to the use cases or UML activity diagrams for IT systems design. As a summary CX is nothing more and nothing less than applying process analysis methods for better understanding how to create value through customer interactions across the multiple user´s touch points with the brand.

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  • How to recognize an optimus laptop?

    - by kellogs
    kellogs@kellogs-K52Jc ~ $ lspci 00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 18) 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 18) 00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06) 00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06) 00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06) 00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06) 00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06) 00:1c.5 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 6 (rev 06) 00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06) 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6) 00:1f.0 ISA bridge: Intel Corporation Mobile 5 Series Chipset LPC Interface Controller (rev 06) 00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 4 port SATA AHCI Controller (rev 06) 00:1f.6 Signal processing controller: Intel Corporation 5 Series/3400 Series Chipset Thermal Subsystem (rev 06) 02:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network Adapter (PCI-Express) (rev 01) 03:00.0 System peripheral: JMicron Technology Corp. SD/MMC Host Controller (rev 80) 03:00.2 SD Host controller: JMicron Technology Corp. Standard SD Host Controller (rev 80) 03:00.3 System peripheral: JMicron Technology Corp. MS Host Controller (rev 80) 03:00.4 System peripheral: JMicron Technology Corp. xD Host Controller (rev 80) 03:00.5 Ethernet controller: JMicron Technology Corp. JMC250 PCI Express Gigabit Ethernet Controller (rev 03) ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 05) ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 05) ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 05) ff:02.1 Host bridge: Intel Corporation Core Processor QPI Physical 0 (rev 05) ff:02.2 Host bridge: Intel Corporation Core Processor Reserved (rev 05) ff:02.3 Host bridge: Intel Corporation Core Processor Reserved (rev 05) kellogs@kellogs-K52Jc ~ $ inxi -SGx System: Host: kellogs-K52Jc Kernel: 3.5.0-17-generic x86_64 (64 bit, gcc: 4.7.2) Desktop: KDE 4.9.5 (Qt 4.8.3) Distro: Linux Mint 14 Nadia Graphics: Card: Intel Core Processor Integrated Graphics Controller bus-ID: 00:02.0 X.Org: 1.13.0 drivers: intel (unloaded: fbdev,vesa) Resolution: [email protected] GLX Renderer: Mesa DRI Intel Ironlake Mobile GLX Version: 2.1 Mesa 9.0.3 Direct Rendering: Yes kellogs@kellogs-K52Jc ~ $ lshw [...] *-display description: VGA compatible controller product: Core Processor Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 18 width: 64 bits clock: 33MHz capabilities: vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:44 memory:d0000000-d03fffff memory:c0000000-cfffffff ioport:e080(size=8) Manufacturer advertises the K52Jc model which I bought as optimus enabled. However, no traces of it in the output above. Of course, Bumblebee would not start on this machine. Should I rest assured that is a defective / un-optimused machine ?

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  • TechEd North America 2012 – Day 1 #msTechEd

    - by Marco Russo (SQLBI)
    Yesterday I and Alberto delivered the PreCon day about BISM Tabular in Analysis Services 2012. We received very good feedback and now I am looking forward to meet people that read our blogs and our books! Ping me on Twitter at @marcorus if you want to contact me during the conference. This is my schedule for the next few days: ·         Monday, June 11, 2012 o   10:30am-12:30pm I will be in the Technical Learning Center area, at the Breaktrough Insights (station #8) in the Database & Business Intelligence area (dedicated to SQL Server 2012) o   I will try to watch some sessions in the afternoon o   6:30pm-7:00pm I will be at the O’Reilly booth meeting book readers and doing some book signing ·         Tuesday, June 12, 2012 o   12:30pm-3:30pm I will be in the Technical Learning Center area, at the Breaktrough Insights (station #8) in the Database & Business Intelligence area (dedicated to SQL Server 2012) o   5:00pm-6:15pm I will attend the Alberto’s session DBI413 Many-to-Many Relationships in BISM Tabular (room S330E) o   6:15pm-9:00pm Community Night & Ask the Experts, we’ll discuss about Analysis Services, Tabular and Multidimensional! ·         Wednesday, June 13, 2012 o   11:15am-11:30am Don’t miss this special demo session at the Private Cloud, Public Cloud and Data Platform Theater in the Technical Learning Center area (next to the SQL Server 2012 zone). I and Alberto will present Querying multi-billion rows with many to many relationships in SSAS Tabular (xVelocity) and you’re invited to guess the response time of DAX queries on a 4 billion rows table with many-to-many relationships before we run them! We’ll give away some 8GB USB key if you guess the right answer! o   12:30pm-1:00pm I and Alberto will have a book signing session at the TechEd Bookstore o   3:00pm-5:00pm I will be in the Technical Learning Center area, at the Breaktrough Insights (station #8) in the Database & Business Intelligence area (dedicated to SQL Server 2012) ·         Thursday, June 14, 2012 o   2:45pm-4:00pm I will deliver my DBI319 BISM: Multidimensional vs. Tabular breakthrough session in room S320A. I expect many questions here! And if you want to learn more about Analysis Services Tabular, we announced two more online sessions of our SSAS Tabular Workshop: ·         July 2-3, 2012 - SSAS Workshop Online - America's time zone ·         September 3-4, 2012 - SSAS Workshop Online - America's time zone Register now if you are interested, the early bird for the July session expires on June 19, 2012! I will also deliver a SSAS Workshop in Oslo (Norway) on August 27-28, 2012.  

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  • How to run a local and external website on same computer with 2 NIC's, 2 Routers and 3 seperate networks?

    - by CandN
    Hello and hopefully I can get some answers to my question, though I think I'm making it more complicated for myself than it has to be. My business is a used auto dealership, and I'm in the process of connecting it to the world - via ethernet from the business server [running Xubuntu] to the ISP's ethernet router/modem, so that I can host our own website (no more than 5-10 people probably visiting at any time - mainly paying their bill), as well as set up a web based internal-intranet site - via DD-WRT Router on the 2nd NIC on the business server - that'll be accessed over Wifi from employees personal devices. On the other end of this is trying to offer free wifi to customers that is completely seperate of the 2 mentioned above networks. Quick Rundown: 1. Web Site for Customers to access. I'm going to use no-ip.org for DNS for the moment being, so I'll have a site that customers can access from anywhere in the world at "mybiz.no-ip.org". This will be forwarded to NIC #1 on the server, possibly at an address like "108.69.." as its being provided an IP from the ISP's modem/router, that is from Time Warner, and they allow NO! configuration options. Web Site for employees to access. I'm trying not to use the server too much as a desktop, only for critical situations, so having a backend thats seperate from the front-facing website is critical. This will be the DD-WRT router hardwired into NIC #2 on the server. This WiFi will be password accessible. Public WiFi for customers. The DD-WRT can seperate networks if I'm correct, I just can't seem to understand how to seperate the 2 and still have internet access on both. I've done it before, but the "Public" wifi (with no password set to connect) kept dropping the connection like a problem was happening that I couldn't figure out. So if I could do a little drawing, this is how it would/should possibly look. ISP -- [Sends Public Facing IP of 108.69.*.1/8] -- ISP Modem Router ISP Modem Router (Ethernet Only) -- [Gives Private IP 108.69.*.2] -- Server NIC #1 Server NIC #1 -- [Gives Private IP 108.69.*.3] -- DD-WRT Router DD-WRT Router -- [DHCP Enabled Giving IP's 172.16.0.0/16] -- Employees Network | | --------- [DHCP Enabled Giving IP's 192.168.1.0/24] -- Public WIFI Hope it's not too confusing, but it anyone could give me some good direct tutorials on how to accomplish this, or if YOU know, then it'll be alot of help. Thanks to all in advance. Need anything else to be explained? Don't hesitate to ask! *Using The LAMP stack with Webmin/VirtualMin -Customer site is located in /var/www2/ -Private Employees site is located in /var/www/ Using no-ip.org's dynamic client updater

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  • Should Exterrnal USB hard drive auto mount Ubuntu 12.04.01 LTS

    - by Chris Good
    I want to have external USB hard drives automatically mounted when plugged in. I have 2 drives exactly the same except for volume label. They both have the same UUID. I want to be easily able to swap them as I'm using them for backups and want to keep 1 at home for off site backup. I've set up the /etc/fstab so they should mount at different places based on their volume label: /etc/fstab : LABEL=Passport1 /media/Passport1 ntfs defaults,windows_names,locale=en_US.utf8 0 0 LABEL=Passport2 /media/Passport2 ntfs defaults,windows_names,locale=en_US.utf8 0 0 blkid shows : ... /dev/sdc1: LABEL="Passport2" UUID="4E1AEA7B1AEA6007" TYPE="ntfs" /dev/sdd1: LABEL="Passport1" UUID="4E1AEA7B1AEA6007" TYPE="ntfs" They both mount automatically during reboot but do not mount when just plugged in to a running system. I've read lots of stuff about this, much of it is old so I'm not sure if it applies. I've read some stuff that says the mounts should happen automatically when plugged in, and lots of other stuff that says you have to install other software to make this happen, although much of it just seems to set up the fstab. What's the real story? Here is /var/log/syslog when drive is plugged in: Dec 14 11:22:58 ausyvutims1 kernel: [66221.300196] usb 1-1: new high-speed USB device number 6 using ehci_hcd Dec 14 11:22:58 ausyvutims1 mtp-probe: checking bus 1, device 6: "/sys/devices/pci0000:00/0000:00:11.0/0000:02:03.0/usb1/1-1" Dec 14 11:22:58 ausyvutims1 mtp-probe: bus: 1, device: 6 was not an MTP device Dec 14 11:22:58 ausyvutims1 kernel: [66221.656020] scsi7 : usb-storage 1-1:1.0 Dec 14 11:22:59 ausyvutims1 kernel: [66222.661534] scsi 7:0:0:0: Direct-Access WD My Passport 0748 1016 PQ: 0 ANSI: 6 Dec 14 11:22:59 ausyvutims1 kernel: [66222.666466] scsi 7:0:0:1: Enclosure WD SES Device 1016 PQ: 0 ANSI: 6 Dec 14 11:22:59 ausyvutims1 kernel: [66222.667739] sd 7:0:0:0: Attached scsi generic sg3 type 0 Dec 14 11:22:59 ausyvutims1 kernel: [66222.667913] ses 7:0:0:1: Attached Enclosure device Dec 14 11:22:59 ausyvutims1 kernel: [66222.668047] ses 7:0:0:1: Attached scsi generic sg4 type 13 Dec 14 11:22:59 ausyvutims1 kernel: [66222.678473] sd 7:0:0:0: [sdc] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB) Dec 14 11:22:59 ausyvutims1 kernel: [66222.687700] sd 7:0:0:0: [sdc] Write Protect is off Dec 14 11:22:59 ausyvutims1 kernel: [66222.687705] sd 7:0:0:0: [sdc] Mode Sense: 47 00 10 08 Dec 14 11:22:59 ausyvutims1 kernel: [66222.701076] sd 7:0:0:0: [sdc] No Caching mode page present Dec 14 11:22:59 ausyvutims1 kernel: [66222.701081] sd 7:0:0:0: [sdc] Assuming drive cache: write through Dec 14 11:22:59 ausyvutims1 kernel: [66222.738062] sd 7:0:0:0: [sdc] No Caching mode page present Dec 14 11:22:59 ausyvutims1 kernel: [66222.738068] sd 7:0:0:0: [sdc] Assuming drive cache: write through Dec 14 11:22:59 ausyvutims1 kernel: [66222.754558] sdc: sdc1 Dec 14 11:22:59 ausyvutims1 kernel: [66222.792006] sd 7:0:0:0: [sdc] No Caching mode page present Dec 14 11:22:59 ausyvutims1 kernel: [66222.792012] sd 7:0:0:0: [sdc] Assuming drive cache: write through Dec 14 11:22:59 ausyvutims1 kernel: [66222.792016] sd 7:0:0:0: [sdc] Attached SCSI disk Dec 14 11:22:59 ausyvutims1 ata_id[16971]: HDIO_GET_IDENTITY failed for '/dev/sdc': Invalid argument Thanks for any help offered

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  • Is the Internet Making us Smarter or Not?

    - by BuckWoody
    I’ve been reading recently about an exchange among some very bright folks, some who posit that the Internet with its instant-on, sometimes-right, big-statement-wins mentality is making people think in a more shallow way, teaching us to rely on others as experts and diluting our logical thought process. Others state that it broadens our perspective and extends our mental reach. Whenever I see this kind of exchange on two ends of a spectrum, I begin to wonder if both sides might be correct.   I can certainly say that I have changed my way of learning, reading, and social interactions because of the Internet. And my tolerance for reading long missives has indeed gone down. I tend to (mentally and literally) “bookmark” things I never seem to have time to get back to. But I also agree that I’ve been exposed to thoughts, ideas and people I never would have encountered any other way. So how to deal with this dichotomy?   Well, I’m going to go off and think about it. No, I’m really going to go off for a full week to a cabin I’ve rented in a National Forest in the Midwest. It has no indoor plumbing, phones, Internet connections or anything else – only a bed to sleep in and a place to cook a little. I’m taking one book, some paper, and a guitar with me and that’s it. I plan to spend my days walking, reading a little, playing a little on the guitar, but mostly just thinking. Those of you who know me might find this unusual. I’m an always-on, hyper-caffeinated, overly-busy, connected person. I haven’t taken a vacation in five years, at least for more than two or three days at a time. Even then, I keep us on the move constantly – our vacations aren’t cruises or anything like that. I check e-mail, post and all that. When I’m not on vacation, I live with and leverage lots of technology, and work with those that do the same. This, however, is a really “unplugged” event, and I’m hoping that it will let me unpack the things I’ve been stuffing in my head. I plan to spend a lot of time on a single subject, writing notes, thinking, and writing more notes.   So after I post tomorrow's “quote of the day” I’ll be “going dark” for a week. No twitter, FaceBook, LinkedIn, e-mail, chat, none of my five blogs will get updated, and I’ll have to turn in my two articles for InformIT.com early. I won’t have access to my college class portal, so my students will be without me for a week. I will really be offline. I’ll see you in a week – hopefully a little more educated. See you then.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Is the Internet Making us Smarter or Not?

    - by BuckWoody
    I’ve been reading recently about an exchange among some very bright folks, some who posit that the Internet with its instant-on, sometimes-right, big-statement-wins mentality is making people think in a more shallow way, teaching us to rely on others as experts and diluting our logical thought process. Others state that it broadens our perspective and extends our mental reach. Whenever I see this kind of exchange on two ends of a spectrum, I begin to wonder if both sides might be correct.   I can certainly say that I have changed my way of learning, reading, and social interactions because of the Internet. And my tolerance for reading long missives has indeed gone down. I tend to (mentally and literally) “bookmark” things I never seem to have time to get back to. But I also agree that I’ve been exposed to thoughts, ideas and people I never would have encountered any other way. So how to deal with this dichotomy?   Well, I’m going to go off and think about it. No, I’m really going to go off for a full week to a cabin I’ve rented in a National Forest in the Midwest. It has no indoor plumbing, phones, Internet connections or anything else – only a bed to sleep in and a place to cook a little. I’m taking one book, some paper, and a guitar with me and that’s it. I plan to spend my days walking, reading a little, playing a little on the guitar, but mostly just thinking. Those of you who know me might find this unusual. I’m an always-on, hyper-caffeinated, overly-busy, connected person. I haven’t taken a vacation in five years, at least for more than two or three days at a time. Even then, I keep us on the move constantly – our vacations aren’t cruises or anything like that. I check e-mail, post and all that. When I’m not on vacation, I live with and leverage lots of technology, and work with those that do the same. This, however, is a really “unplugged” event, and I’m hoping that it will let me unpack the things I’ve been stuffing in my head. I plan to spend a lot of time on a single subject, writing notes, thinking, and writing more notes.   So after I post tomorrow's “quote of the day” I’ll be “going dark” for a week. No twitter, FaceBook, LinkedIn, e-mail, chat, none of my five blogs will get updated, and I’ll have to turn in my two articles for InformIT.com early. I won’t have access to my college class portal, so my students will be without me for a week. I will really be offline. I’ll see you in a week – hopefully a little more educated. See you then.   Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • A brief note for customers running SOA Suite on AIX platforms

    - by christian
    When running Oracle SOA Suite with IBM JVMs on the AIX platform, we have seen performance slowdowns and/or memory leaks. On occasion, we have even encountered some OutOfMemoryError conditions and the concomittant Java coredump. If you are experiencing this issue, the resolution may be to configure -Dsun.reflect.inflationThreshold=0 in your JVM startup parameters. https://www.ibm.com/developerworks/java/library/j-nativememory-aix/ contains a detailed discussion of the IBM AIX JVM memory model, but I will summarize my interpretation and understanding of it in the context of SOA Suite, below. Java ClassLoaders on IBM JVMs are allocated a native memory area into which they are anticipated to map such things as jars loaded from the filesystem. This is an excellent memory optimization, as the file can be loaded into memory once and then shared amongst many JVMs on the same host, allowing for excellent horizontal scalability on AIX hosts. However, Java ClassLoaders are not used exclusively for loading files from disk. A performance optimization by the Oracle Java language developers enables reflectively accessed data to optimize from a JNI call into Java bytecodes which are then amenable to hotspot optimizations, amongst other things. This performance optimization is called inflation, and it is executed by generating a sun.reflect.DelegatingClassLoader instance dynamically to inject the Java bytecode into the virtual machine. It is generally considered an excellent optimization. However, it interacts very negatively with the native memory area allocated by the IBM JVM, effectively locking out memory that could otherwise be used by the Java process. SOA Suite and WebLogic are both very large users of reflection code. They reflectively use many code paths in their operation, generating lots of DelegatingClassLoaders in normal operation. The IBM JVM slowdown and subsequent OutOfMemoryError are as a direct result of the Java memory consumed by the DelegatingClassLoader instances generated by SOA Suite and WebLogic. Java garbage collection runs more frequently to try and keep memory available, until it can no longer do so and throws OutOfMemoryError. The setting sun.reflect.inflationThreshold=0 disables this optimization entirely, never allowing the JVM to generate the optimized reflection code. IBM JVMs are susceptible to this issue primarily because all Java ClassLoaders have this native memory allocation, which is shared with the regular Java heap. Oracle JVMs don't automatically give all ClassLoaders a native memory area, and my understanding is that jar files are never mapped completely from shared memory in the same way as IBM does it. This results in different behaviour characteristics on IBM vs Oracle JVMs.

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  • Pay in the future should make you think in the present

    - by BuckWoody
    Distributed Computing - and more importantly “-as-a-Service” models of computing have a different cost model. This is something that sounds obvious on the surface but it’s often forgotten during the design and coding phase of a project. In on-premises computing, we’re used to purchasing a server and all of the hardware infrastructure and software licenses needed not only for one project, but several. This is an up-front or “sunk” cost that we consume by running code the organization needs to perform its function. Using a direct connection over wires you’ve already paid for, we don’t often have to think about bandwidth, hits on the data store or the amount of compute we use - we just know more is better. In a pay-as-you-go model, however, each of these architecture decisions has a potential cost impact. The amount of data you store, the number of times you access it, and the amount you send back all come with a charge. The offset is that you don’t buy anything at all up-front, so that sunk cost is freed up. And financial professionals know that money now is worth more than money later. Saving that up-front cost allows you to invest it in other things. It’s not just that you’re using things that now cost money - it’s that the design itself in distributed computing has a cost impact. That can be a really good thing, such as when you dynamically add capacity for paying customers. If you can tie back the cost of a series of clicks to what a user will pay to do so, you can set a profit margin that is easy to track. Here’s a case in point: Assume you are using a large instance in Windows Azure to compute some data that you retrieve from a SQL Azure database. If you don’t monitor the path of the application, you may not know what you are really using. Since you’re paying by the size of the instance, it’s best to maximize it all the time. Recently I evaluated just this situation, and found that downsizing the instance and adding another one where needed, adding a caching function to the application, moving part of the data into Windows Azure tables not only increased the speed of the application, but reduced the cost and more closely tied the cost to the profit. The key is this: from the very outset - the design - make sure you include metrics to measure for the cost/performance (sometimes these are the same) for your application. Windows Azure opens up awesome new ways of doing things, so make sure you study distributed systems architecture before you try and force in the application design you have on premises into your new application structure.

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  • Oracle Spatial and Graph – A year in review

    - by Mandy Ho
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} What a great year for Oracle Spatial! Or shall I now say, Oracle Spatial and Graph, with our official name change this summer. There were so many exciting events and updates we had this year, and this blog will review and link to some of the events you may have missed over the year. We kicked off 2012 with our webinar: Situational Analysis at OnStar with Oracle Spatial and Graph. We collaborated with OnStar’s Emergency Strategy and Outreach expert, Jeff Joyner ,on how Onstar uses Google Earth Visualization, NAVTEQ data and Oracle Database to deliver fast, accurate emergency services to its customers. In the next webinar in our 2012 series, Oracle partner TARGUSinfo showcased how to build a robust, scalable and secure customer relationship management systems – with built-in mapping and spatial analysis, and deployed in the cloud. This is a very cool system using all Oracle technologies including Oracle Database and Fusion Middleware MapViewer. Attendees learned how to gather market insight, score prospects and customers and perform location analysis. The replay is available here. Our final webinar of the year focused on using Oracle Business Intelligence tools, along with Oracle Spatial and Graph to perform location-aware predictive analysis. Watch the webcast here: In June, we joined up with the Location Intelligence conference in Washington, DC, and had a very successful 2012 Oracle Spatial User Conference. Customers and partners from the US, as well as from EMEA and Asia, flew in to share experiences and ideas, and get technical updates from Oracle experts. Users were excited to hear about spatial-Exadata performance, and advances in MapViewer and BI. Peter Doolan of Oracle Public Sector kicked off the event with a great keynote, and US Census, NOAA, and Ordnance Survey Great Britain were just a few of the presenters. Presentation archive here. We recognized some of the most exceptional partners and customers for their contributions to advancing mainstream solutions using geospatial technologies. Planning for 2013’s conference has already started. Please contribute your papers for consideration here. http://www.locationintelligence.net/ We also launched a new Oracle PartnerNetwork Spatial Specialization – to enable partners to get validated in the marketplace for their expertise in taking solutions to market. Individuals can also get individual certifications. Learn more here. Oracle Open World was not to disappoint, with news regarding our next Oracle Spatial and Graph release, as well as the announcement of our new Oracle Spatial and Graph SIG board! Join the SIG today. One more exciting event as we look to 2013. Spatial and location technologies have a dedicated track at the January BIWA SIG Summit – on January 9-10 in Redwood Shores, CA. View the agenda and register here: www.biwasummit.org. We thank you for all your support during the year of 2012 and look towards an even more exciting 2013! Wishing you and your family a prosperous New Year and Happy Holidays!

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  • SEO to ensure visibility for a narrow, non-competitive, non-commercial site

    - by hen3ry
    I'm webmaster of a non-commercial site in English. A non-native-English speaker asked me why our site doesn't produce hits in Google searches she conducts for relevant keywords in her native language. I asked her for a list of keywords in her native language, and I naively tried inserting those into the META info in the page headers and waited a couple of weeks. No help. A little searching informed me that Google doesn't use the META info, and has not done so for a very long time. D'oh! To be entirely concrete, suppose the StackExchange folks want Russian speakers to find this site, Pro Webmasters. The direct translation in Russian of "webmaster" --thanks, Google Translator-- is: "?????????". (Not sure this will render properly, but that's not essential to my question.) Assuming Pro Webmasters has a common template for all pages it generates, inserting "?????????" into the Keywords META for that template won't help, it seems. What could StackExchange do to make this site visible to users searching with the Russian keyword "?????????" ? Pretty much all the advice I've seen boils down to this, if I understand correctly: use the desired search term often (but not too often) among site content, and the problem will be solved. That's great, but I don't think sprinkling "?????????" visibly all over Pro Webmasters is going to fly. Just for completeness, crawlers must be long immune to the invisible-to-visitors scheme, e.g, format "?????????" in a tiny text size in a color the same as an existing background, e.g. white-over-white. Or, put that text inside a div styled: ' style="visibility: hidden" '. Probably some other equivalents. I can only think of one slightly effective method, along these lines: place an unobtrusive link on the common template to a page titled "for international users" , and on that page list desired synonyms for "webmaster" in various languages on that page. A test case --admittedly, just one-- using my site implies that a Google search for "international users" ????????? will produce a hit for this page, and thus make the site minimally visible, despite the fact that the page will almost never be visited. At the moment, anyway. Note: All the SEO discussions I have found so far are about competitive and --almost certainly-- commercial sites. To repeat: my site is non-commercial, and it is about an obscure, narrow topic that is of interest to only a small number of people worldwide. This isn't about clawing our way to the top of competitive rankings, just making this content minimally visible to interested non-native-English speakers. Ideas? TIA

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  • PASS Summit 2013 Review

    - by Ajarn Mark Caldwell
    As a long-standing member of PASS who lives in the greater Seattle area and has attended about nine of these Summits, let me start out by saying how GREAT it was to go to Charlotte, North Carolina this year.  Many of the new folks that I met at the Summit this year, upon hearing that I was from Seattle, commented that I must have been disappointed to have to travel to the Summit this year after 5 years in a row in Seattle.  Well, nothing could be further from the truth.  I cheered loudly when I first heard that the 2013 Summit would be outside Seattle.  I have many fond memories of trips to Orlando, Florida and Grapevine, Texas for past Summits (missed out on Denver, unfortunately).  And there is a funny dynamic that takes place when the conference is local.  If you do as I have done the last several years and saved my company money by not getting a hotel, but rather just commuting from home, then both family and coworkers tend to act like you’re just on a normal schedule.  For example, I have a young family, and my wife and kids really wanted to still see me come home “after work”, but there are a whole lot of after-hours activities, social events, and great food to be enjoyed at the Summit each year.  Even more so if you really capitalize on the opportunities to meet face-to-face with people you either met at previous summits or have spoken to or heard of, from Twitter, blogs, and forums.  Then there is also the lovely commuting in Seattle traffic from neighboring cities rather than the convenience of just walking across the street from your hotel.  So I’m just saying, there are really nice aspects of having the conference 2500 miles away. Beyond that, the training was fantastic as usual.  The SQL Server community has many outstanding presenters and experts with deep knowledge of the tools who are extremely willing to share all of that with anyone who wants to listen.  The opening video with PASS President Bill Graziano in a NASCAR race turned dream sequence was very well done, and the keynotes, as usual, were great.  This year I was particularly impressed with how well attended were the Professional Development sessions.  Not too many years ago, those were very sparsely attended, but this year, the two that I attended were standing-room only, and these were not tiny rooms.  I would say this is a testament to both the maturity of the attendees realizing how important these topics are to career success, as well as to the ever-increasing skills of the presenters and the program committee for selecting speakers and topics that resonated with people.  If, as is usually the case, you were not able to get to every session that you wanted to because there were just too darn many good ones, I encourage you to get the recordings. Overall, it was a great time as these events always are.  It was wonderful to see old friends and make new ones, and the people of Charlotte did an awesome job hosting the event and letting their hospitality shine (extra kudos to SQLSentry for all they did with the shuttle, maps, and other event sponsorships).  We’re back in Seattle next year (it is a release year, after all) but I would say that with the success of this year’s event, I strongly encourage the Board and PASS HQ to firmly reestablish the location rotation schedule.  I’ll even go so far as to suggest standardizing on an alternating Seattle – Charlotte schedule, or something like that. If you missed the Summit this year, start saving now, and register early, so you can join us!

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  • Blink-Data vs Instinct?

    - by Samantha.Y. Ma
    In his landmark bestseller Blink, well-known author and journalist Malcolm Gladwell explores how human beings everyday make seemingly instantaneous choices --in the blink of an eye--and how we “think without thinking.”  These situations actually aren’t as simple as they seem, he postulates; and throughout the book, Gladwell seeks answers to questions such as: 1.    What makes some people good at thinking on their feet and making quick spontaneous decisions?2.    Why do some people follow their instincts and win, while others consistently seem to stumble into error?3.    Why are some of the best decisions often those that are difficult to explain to others?In Blink, Gladwell introduces us to the psychologist who has learned to predict whether a marriage will last, based on a few minutes of observing a couple; the tennis coach who knows when a player will double-fault before the racket even makes contact with the ball; the antiquities experts who recognize a fake at a glance. Ultimately, Blink reveals that great decision makers aren't those who spend the most time deliberating or analyzing information, but those who focus on key factors among an overwhelming number of variables-- i.e., those who have perfected the art of "thin-slicing.” In Data vs. Instinct: Perfecting Global Sales Performance, a new report sponsored by Oracle, the Economist Intelligence Unit (EIU) explores the roles data and instinct play in decision-making by sales managers and discusses how sales executives can increase sales performance through more effective  territory planning and incentive/compensation strategies.If you are a sales executive, ask yourself this:  “Do you rely on knowledge (data) when you plan out your sales strategy?  If you rely on data, how do you ensure that your data sources are reliable, up-to-date, and complete?  With the emergence of social media and the proliferation of both structured and unstructured data, how do you know that you are applying your information/data correctly and in-context?  Three key findings in the report are:•    Six out of ten executives say they rely more on data than instinct to drive decisions. •    Nearly one half (48 percent) of incentive compensation plans do not achieve the desired results. •    Senior sales executives rely more on current and historical data than on forecast data. Strikingly similar to what Gladwell concludes in Blink, the report’s authors succinctly sum up their findings: "The best outcome is a combination of timely information, insightful predictions, and support data."Applying this insight is crucial to creating a sound sales plan that drives alignment and results.  In the area of sales performance management, “territory programs and incentive compensation continue to present particularly complex challenges in an increasingly globalized market," say the report’s authors. "It behooves companies to get a better handle on translating that data into actionable and effective plans." To help solve this challenge, CRM Oracle Fusion integrates forecasting, quotas, compensation, and territories into a single system.   For example, Oracle Fusion CRM provides a natural integration between territories, which define the sales targets (e.g., collection of accounts) for the sales force, and quotas, which quantify the sales targets. In fact, territory hierarchy is a core analytic dimension to slice and dice sales results, using sales analytics and alerts to help you identify where problems are occurring. This makes territoriesStart tapping into both data and instinct effectively today with Oracle Fusion CRM.   Here is a short video to provide you with a snapshot of how it can help you optimize your sales performance.  

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  • ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

    - by Richard Lefebvre
    Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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  • Sitting Pretty

    - by Phil Factor
    Guest Editorial for Simple-Talk IT Pro newsletter'DBAs and SysAdmins generally prefer an expression of calmness under adversity. It is a subtle trick, and requires practice in front of a mirror to get it just right. Too much adversity and they think you're not coping; too much calmness and they think you're under-employed' I dislike the term 'avatar', when used to describe a portrait photograph. An avatar, in the sense of a picture, is merely the depiction of one's role-play alter-ego, often a ridiculous bronze-age deity. However, professional image is important. The choice and creation of online photos has an effect on the way your message is received and it is important to get that right. It is fine to use that photo of you after ten lagers on holiday in an Ibiza nightclub, but what works on Facebook looks hilarious on LinkedIn. My splendid photograph that I use online was done by a professional photographer at great expense and I've never had the slightest twinge of regret when I remember how much I paid for it. It is me, but a more pensive and dignified edition, oozing trust and wisdom. One gasps at the magical skill that a professional photographer can conjure up, without digital manipulation, to make the best of a derisory noggin (ed: slang for a head). Even if he had offered to depict me as a semi-naked, muscle-bound, sword-wielding hero, I'd have demurred. No, any professional person needs a carefully cultivated image that looks right. I'd never thought of using that profile shot, though I couldn't help noticing the photographer flinch slightly when he first caught sight of my face. There is a problem with using an avatar. The use of a single image doesn't express the appropriate emotion. At the moment, it is weird to see someone with a laughing portrait writing something solemn. A neutral cast to the face, somewhat like a passport photo, is probably the best compromise. Actually, the same is true of a working life in IT. One of the first skills I learned was not to laugh at managers, but, instead, to develop a facial expression that promoted a sense of keenness, energy and respect. Every profession has its own preferred facial cast. A neighbour of mine has the natural gift of a face that displays barely repressed grief. Though he is characteristically cheerful, he earns a remarkable income as a pallbearer. DBAs and SysAdmins generally prefer an expression of calmness under adversity. It is a subtle trick, and requires practice in front of a mirror to get it just right. Too much adversity and they think you're not coping; too much calmness and they think you're under-employed. With an appropriate avatar, you could do away with a lot of the need for 'smilies' to give clues as to the meaning of what you've written on forums and blogs. If you had a set of avatars, showing the full gamut of human emotions expressible in writing: Rage, fear, reproach, joy, ebullience, apprehension, exasperation, dissembly, irony, pathos, euphoria, remorse and so on. It would be quite a drop-down list on forums, but given the vast prairies of space on the average hard drive, who cares? It would cut down on the number of spats in Forums just as long as one picks the right avatar. As an unreconstructed geek, I find it hard to admit to the value of image in the workplace, but it is true. Just as we use professionals to tidy up and order our CVs and job applications, we should employ experts to enhance our professional image. After all you don't perform surgery or dentistry on yourself do you?

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