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  • Taking web sites offline for demonstration

    While working in software development in general, and in web development for a couple of customers it is quite common that it is necessary to provide a test bed where the client is able to get an image, or better said, a feeling for the visions and ideas you are talking about. Usually here at IOS Indian Ocean Software Ltd. we set up a demo web site on one of our staging servers, and provide credentials to the customer to access and review our progress and work ad hoc. This gives us the highest flexibility on both sides, as the test bed is simply online and available 24/7. We can update the structure, the UI and data at any time, and the client is able to view it as it suits best for her/him. Limited or lack of online connectivity But what is going to happen when your client is not capable to be online - no matter for what reasons; here are some more obvious ones: No internet connection (permanently or temporarily) Expensive connection, ie. mobile data package, stay at a hotel, etc. Presentation devices at an exhibition, ie. using tablets or iPads Being abroad for a certain time, and only occasionally online No network coverage, especially on mobile Bad infrastructure, like ie. in Third World countries Providing a catalogue on CD or USB pen drive Anyway, it doesn't matter really. We should be able to provide a solution for the circumstances of our customers. Presentation during an exhibition Recently, we had the following request from a customer: Is it possible to let us have a desktop version of ResortWork.co.uk that we can use for demo purposes at the forthcoming Ski Shows? It would allow us to let stand visitors browse the sites on an iPad to view jobs and training directory course listings. Yes, sure we can do that. Eventually, you might think why don't they simply use 3G enabled iPads for that purpose? As stated above, there might be several reasons for that - low coverage, expensive data packages, etc. Anyway, it is not a question on how to circumvent the request but to deliver a solution to that. Possible solutions... or not? We already did offline websites earlier, and even established complete mirrors of one or two web sites on our systems. There are actually several possibilities to handle this kind of request, and it mainly depends on the system or device where the offline site should be available on. Here, it is clearly expressed that we have to address this on an Apple iPad, well actually, I think that they'd like to use multiple devices during their exhibitions. Following is an overview of possible solutions depending on the technology or device in use, and how it can be done: Replication of source files and database The above mentioned web site is running on ASP.NET, IIS and SQL Server. In case that a laptop or slate runs a Windows OS, the easiest way would be to take a snapshot of the source files and database, and transfer them as local installation to those Windows machines. This approach would be fully operational on the local machine. Saving pages for offline usage This is actually a quite tedious job but still practicable for small web sites Tool based approach to 'harvest' the web site There quite some tools in the wild that could handle this job, namely wget, httrack, web copier, etc. Screenshots bundled as PDF document Not really... ;-) Creating screencast or video Simply navigate through your website and record your desktop session. Actually, we are using this kind of approach to track down difficult problems in order to see and understand exactly what the user was doing to cause an error. Of course, this list isn't complete and I'd love to get more of your ideas in the comments section below the article. Preparations for offline browsing The original website is dynamically and data-driven by ASP.NET, and looks like this: As we have to put the result onto iPads we are going to choose the tool-based approach to 'download' the whole web site for offline usage. Again, depending on the complexity of your web site you might have to check which of the applications produces the best results for you. My usual choice is to use wget but in this case, we run into problems related to the rewriting of hyperlinks. As a consequence of that we opted for using HTTrack. HTTrack comes in different flavours, like console application but also as either GUI (WinHTTrack on Windows) or Web client (WebHTTrack on Linux/Unix/BSD). Here's a brief description taken from the original website about HTTrack: HTTrack is a free (GPL, libre/free software) and easy-to-use offline browser utility. It allows you to download a World Wide Web site from the Internet to a local directory, building recursively all directories, getting HTML, images, and other files from the server to your computer. HTTrack arranges the original site's relative link-structure. Simply open a page of the "mirrored" website in your browser, and you can browse the site from link to link, as if you were viewing it online. And there is an extensive documentation for all options and switches online. General recommendation is to go through the HTTrack Users Guide By Fred Cohen. It covers all the initial steps you need to get up and running. Be aware that it will take quite some time to get all the necessary resources down to your machine. Actually, for our customer we run the tool directly on their web server to avoid unnecessary traffic and bandwidth. After a couple of runs and some additional fine-tuning - explicit inclusion or exclusion of various external linked web sites - we finally had a more or less complete offline version available. A very handsome feature of HTTrack is the error/warning log after completing the download. It contains some detailed information about errors that appeared on the pages and the links within the pages that have been processed. Error: "Bad Request" (400) at link www.resortwork.co.uk/job-details_Ski_hire:tech_or_mgr_or_driver_37854.aspx (from www.resortwork.co.uk/Jobs_A_to_Z.aspx)Error: "Not Found" (404) at link www.247recruit.net/images/applynow.png (from www.247recruit.net/css/global.css)Error: "Not Found" (404) at link www.247recruit.net/activate.html (from www.247recruit.net/247recruit_tefl_jobs_network.html) In our situation, we took the records of HTTP 400/404 errors and passed them to the web development department. Improvements are to be expected soon. ;-) Quality assurance on the full-featured desktop Unfortunately, the generated output of HTTrack was still incomplete but luckily there were only images missing. Being directly on the web server we simply copied the missing images from the original source folder into our offline version. After that, we created an archive and transferred the file securely to our local workspace for further review and checks. From that point on, it wasn't necessary to get any more files from the original web server, and we could focus ourselves completely on the process of browsing and navigating through the offline version to isolate visual differences and functional problems. As said, the original web site runs on ASP.NET Web Forms and uses Postback calls for interaction like search, pagination and partly for navigation. This is the main field of improving the offline experience. Of course, same as for standard web development it is advised to test with various browsers, and strangely we discovered that the offline version looked pretty good on Firefox, Chrome and Safari, but not in Internet Explorer. A quick look at the HTML source shed some light on this, and there are conditional CSS inclusions based on the user agent. HTTrack is not acting as Internet Explorer and so we didn't have the necessary overrides for this browser. Not problematic after all in our case, but you might have to pay attention to this and get the IE-specific files explicitly. And while having a view at the source code, we also found out that HTTrack actually modifies the generated HTML output. In several occasions we discovered that <div> elements were converted into <table> constructs for no obvious reason; even nested structures. Search 'e'nd destroy - sed (or Notepad++) to the rescue During our intensive root cause analysis for a couple of HTML/CSS problems that needed some extra attention it is very helpful to be familiar with any editor that allows search and replace over multiple files like, ie. sed - stream editor for filtering and transforming text on Linux or my personal favourite Notepad++ on Windows. This allowed us to quickly fix a lot of anchors with onclick attributes and Javascript code that was addressed to ASP.NET files instead of their generated HTML counterparts, like so: grep -lr -e '.aspx' * | xargs sed -e 's/.aspx/.html?/g' The additional question mark after the HTML extension helps to separate the query string from the actual target and solved all our missing hyperlinks very fast. The same can be done in Notepad++ on Windows, too. Just use the 'Replace in files' feature and you are settled. Especially, in combination with Regular Expressions (regex). Landscape of browsers Okay, after several runs of HTML/CSS code analysis, searching and replacing some strings in a pool of more than 4.000 files, we finally had a very good match of an offline browsing experience in Firefox and Chrome on Linux. Next, we transferred that modified set of files to a Windows 8 machine for review on Firefox, Chrome and Internet Explorer 7 to 10, and a Mac mini running Mac OS X 10.7 to check the output on Safari and again on Chrome. Besides IE, for reasons already mentioned above, the results were identical. And last but not least it was about to check web site on tablets. Please continue to read on the following articles: Taking web sites offline for demonstration on Galaxy Tablet Taking web sites offline for demonstration on iPad

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  • Key ATG architecture principles

    - by Glen Borkowski
    Overview The purpose of this article is to describe some of the important foundational concepts of ATG.  This is not intended to cover all areas of the ATG platform, just the most important subset - the ones that allow ATG to be extremely flexible, configurable, high performance, etc.  For more information on these topics, please see the online product manuals. Modules The first concept is called the 'ATG Module'.  Simply put, you can think of modules as the building blocks for ATG applications.  The ATG development team builds the out of the box product using modules (these are the 'out of the box' modules).  Then, when a customer is implementing their site, they build their own modules that sit 'on top' of the out of the box ATG modules.  Modules can be very simple - containing minimal definition, and perhaps a small amount of configuration.  Alternatively, a module can be rather complex - containing custom logic, database schema definitions, configuration, one or more web applications, etc.  Modules generally will have dependencies on other modules (the modules beneath it).  For example, the Commerce Reference Store module (CRS) requires the DCS (out of the box commerce) module. Modules have a ton of value because they provide a way to decouple a customers implementation from the out of the box ATG modules.  This allows for a much easier job when it comes time to upgrade the ATG platform.  Modules are also a very useful way to group functionality into a single package which can be leveraged across multiple ATG applications. One very important thing to understand about modules, or more accurately, ATG as a whole, is that when you start ATG, you tell it what module(s) you want to start.  One of the first things ATG does is to look through all the modules you specified, and for each one, determine a list of modules that are also required to start (based on each modules dependencies).  Once this final, ordered list is determined, ATG continues to boot up.  One of the outputs from the ordered list of modules is that each module can contain it's own classes and configuration.  During boot, the ordered list of modules drives the unified classpath and configpath.  This is what determines which classes override others, and which configuration overrides other configuration.  Think of it as a layered approach. The structure of a module is well defined.  It simply looks like a folder in a filesystem that has certain other folders and files within it.  Here is a list of items that can appear in a module: MyModule: META-INF - this is required, along with a file called MANIFEST.MF which describes certain properties of the module.  One important property is what other modules this module depends on. config - this is typically present in most modules.  It defines a tree structure (folders containing properties files, XML, etc) that maps to ATG components (these are described below). lib - this contains the classes (typically in jarred format) for any code defined in this module j2ee - this is where any web-apps would be stored. src - in case you want to include the source code for this module, it's standard practice to put it here sql - if your module requires any additions to the database schema, you should place that schema here Here's a screenshots of a module: Modules can also contain sub-modules.  A dot-notation is used when referring to these sub-modules (i.e. MyModule.Versioned, where Versioned is a sub-module of MyModule). Finally, it is important to completely understand how modules work if you are going to be able to leverage them effectively.  There are many different ways to design modules you want to create, some approaches are better than others, especially if you plan to share functionality between multiple different ATG applications. Components A component in ATG can be thought of as a single item that performs a certain set of related tasks.  An example could be a ProductViews component - used to store information about what products the current customer has viewed.  Components have properties (also called attributes).  The ProductViews component could have properties like lastProductViewed (stores the ID of the last product viewed) or productViewList (stores the ID's of products viewed in order of their being viewed).  The previous examples of component properties would typically also offer get and set methods used to retrieve and store the property values.  Components typically will also offer other types of useful methods aside from get and set.  In the ProductViewed component, we might want to offer a hasViewed method which will tell you if the customer has viewed a certain product or not. Components are organized in a tree like hierarchy called 'nucleus'.  Nucleus is used to locate and instantiate ATG Components.  So, when you create a new ATG component, it will be able to be found 'within' nucleus.  Nucleus allows ATG components to reference one another - this is how components are strung together to perform meaningful work.  It's also a mechanism to prevent redundant configuration - define it once and refer to it from everywhere. Here is a screenshot of a component in nucleus:  Components can be extremely simple (i.e. a single property with a get method), or can be rather complex offering many properties and methods.  To be an ATG component, a few things are required: a class - you can reference an existing out of the box class or you could write your own a properties file - this is used to define your component the above items must be located 'within' nucleus by placing them in the correct spot in your module's config folder Within the properties file, you will need to point to the class you want to use: $class=com.mycompany.myclass You may also want to define the scope of the class (request, session, or global): $scope=session In summary, ATG Components live in nucleus, generally have links to other components, and provide some meaningful type of work.  You can configure components as well as extend their functionality by writing code. Repositories Repositories (a.k.a. Data Anywhere Architecture) is the mechanism that ATG uses to access data primarily stored in relational databases, but also LDAP or other backend systems.  ATG applications are required to be very high performance, and data access is critical in that if not handled properly, it could create a bottleneck.  ATG's repository functionality has been around for a long time - it's proven to be extremely scalable.  Developers new to ATG need to understand how repositories work as this is a critical aspect of the ATG architecture.   Repositories essentially map relational tables to objects in ATG, as well as handle caching.  ATG defines many repositories out of the box (i.e. user profile, catalog, orders, etc), and this is comprised of both the underlying database schema along with the associated repository definition files (XML).  It is fully expected that implementations will extend / change the out of the box repository definitions, so there is a prescribed approach to doing this.  The first thing to be sure of is to encapsulate your repository definition additions / changes within your own module (as described above).  The other important best practice is to never modify the out of the box schema - in other words, don't add columns to existing ATG tables, just create your own new tables.  These will help ensure you can easily upgrade your application at a later date. xml-combination As mentioned earlier, when you start ATG, the order of the modules will determine the final configpath.  Files within this configpath are 'layered' such that modules on top can override configuration of modules below it.  This is the same concept for repository definition files.  If you want to add a few properties to the out of the box user profile, you simply need to create an XML file containing only your additions, and place it in the correct location in your module.  At boot time, your definition will be combined (hence the term xml-combination) with the lower, out of the box modules, with the result being a user profile that contains everything (out of the box, plus your additions).  Aside from just adding properties, there are also ways to remove and change properties. types of properties Aside from the normal 'database backed' properties, there are a few other interesting types: transient properties - these are properties that are in memory, but not backed by any database column.  These are useful for temporary storage. java-backed properties - by nature, these are transient, but in addition, when you access this property (by called the get method) instead of looking up a piece of data, it performs some logic and returns the results.  'Age' is a good example - if you're storing a birth date on the profile, but your business rules are defined in terms of someones age, you could create a simple java-backed property to look at the birth date and compare it to the current date, and return the persons age. derived properties - this is what allows for inheritance within the repository structure.  You could define a property at the category level, and have the product inherit it's value as well as override it.  This is useful for setting defaults, with the ability to override. caching There are a number of different caching modes which are useful at different times depending on the nature of the data being cached.  For example, the simple cache mode is useful for things like user profiles.  This is because the user profile will typically only be used on a single instance of ATG at one time.  Simple cache mode is also useful for read-only types of data such as the product catalog.  Locked cache mode is useful when you need to ensure that only one ATG instance writes to a particular item at a time - an example would be a customers order.  There are many options in terms of configuring caching which are outside the scope of this article - please refer to the product manuals for more details. Other important concepts - out of scope for this article There are a whole host of concepts that are very important pieces to the ATG platform, but are out of scope for this article.  Here's a brief description of some of them: formhandlers - these are ATG components that handle form submissions by users. pipelines - these are configurable chains of logic that are used for things like handling a request (request pipeline) or checking out an order. special kinds of repositories (versioned, files, secure, ...) - there are a couple different types of repositories that are used in various situations.  See the manuals for more information. web development - JSP/ DSP tag library - ATG provides a traditional approach to developing web applications by providing a tag library called the DSP library.  This library is used throughout your JSP pages to interact with all the ATG components. messaging - a message sub-system used as another way for components to interact. personalization - ability for business users to define a personalized user experience for customers.  See the other blog posts related to personalization.

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  • Skanska Builds Global Workforce Insight with Cloud-Based HCM System

    - by HCM-Oracle
    By David Baum - Originally posted on Profit Peter Bjork grew up building things. He started his work life learning all sorts of trades at his father’s construction company in the northern part of Sweden. So in college, it was natural for him to pursue a bachelor’s degree in construction engineering—but he broke new ground when he added a master’s degree in finance to his curriculum vitae. Written on a traditional résumé, Bjork’s current title (vice president of information systems strategies) doesn’t reveal the diversity of his experience—that he’s adept with hammer and nails as well as rows and columns. But a big part of his current job is to work with his counterparts in human resources (HR) designing, building, and deploying the systems needed to get a complete view of the skills and potential of Skanska’s 22,000-strong white-collar workforce. And Bjork believes that complete view is essential to Skanska’s success. “Our business is really all about people,” says Bjork, who has worked with Skanska for 16 years. “You can have equipment and financial resources, but to truly succeed in a business like ours you need to have the right people in the right places. That’s what this system is helping us accomplish.” In a global HR environment that suffers from a paradox of high unemployment and a scarcity of skilled labor, managers need to have a complete understanding of workforce capabilities to develop management skills, recruit for open positions, ensure that staff is getting the training they need, and reduce attrition. Skanska’s human capital management (HCM) systems, based on Oracle Talent Management Cloud, play a critical role delivering that understanding. “Skanska’s philosophy of having great people, encouraging their development, and giving them the chance to move across business units has nurtured a culture of collaboration, but managing a diverse workforce spread across the globe is a monumental challenge,” says Annika Lindholm, global human resources system owner in the HR department at Skanska’s headquarters just outside of Stockholm, Sweden. “We depend heavily on Oracle’s cloud technology to support our HCM function.” Construction, Workers For Skanska’s more than 60,000 employees and contractors, managing huge construction projects is an everyday job. Beyond erecting signature buildings, management’s goal is to build a corporate culture where valuable talent can be sought out and developed, bringing in the right mix of people to support and grow the business. “Of all the companies in our space, Skanska is probably one of the strongest ones, with a laser focus on people and people development,” notes Tom Crane, chief HR and communications officer for Skanska in the United States. “Our business looks like equipment and material, but all we really have at the end of the day are people and their intellectual capital. Without them, second only to clients, of course, you really can’t achieve great things in the high-profile environment in which we work.” During the 1990s, Skanska entered an expansive growth phase. A string of successful acquisitions paved the way for the company’s transformation into a global enterprise. “Today the company’s focus is on profitable growth,” continues Crane. “But you can’t really achieve growth unless you are doing a very good job of developing your people and having the right people in the right places and driving a culture of growth.” In the United States alone, Skanska has more than 8,000 employees in four distinct business units: Skanska USA Building, also known as the Construction Manager, builds everything at ground level and above—hospitals, educational facilities, stadiums, airport terminals, and other massive projects. Skanska USA Civil does everything at ground level and below, such as light rail, water treatment facilities, power plants or power industry facilities, highways, and bridges. Skanska Infrastructure Development develops public-private partnerships—projects in which Skanska adds equity and also arranges for outside financing. Skanska Commercial Development acts like a commercial real estate developer, acquiring land and building offices on spec or build-to-suit for its clients. Skanska's international portfolio includes construction of the new Meadowlands Stadium. Getting the various units to operate collaboratatively helps Skanska deliver high value to clients and shareholders. “When we have this collaboration among units, it allows us to enrich each of the business units and, at the same time, develop our future leaders to be more facile in operating across business units—more accepting of a ‘one Skanska’ approach,” explains Crane. Workforce Worldwide But HR needs processes and tools to support managers who face such business dynamics. Oracle Talent Management Cloud is helping Skanska implement world-class recruiting strategies and generate the insights needed to drive quality hiring practices, internal mobility, and a proactive approach to building talent pipelines. With their new cloud system in place, Skanska HR leaders can manage everything from recruiting, compensation, and goal and performance management to employee learning and talent review—all as part of a single, cohesive software-as-a-service (SaaS) environment. Skanska has successfully implemented two modules from Oracle Talent Management Cloud—the recruiting and performance management modules—and is in the process of implementing the learn module. Internally, they call the systems Skanska Recruit, Skanska Talent, and Skanska Learn. The timing is apropos. With high rates of unemployment in recent years, there have been many job candidates on the market. However, talent scarcity continues to frustrate recruiters. Oracle Taleo Recruiting Cloud Service, one of the applications in the Oracle Talent Management cloud portfolio, enables Skanska managers to create more-intelligent recruiting strategies, pulling high-performer profile statistics to create new candidate profiles and using multitiered screening and assessments to ensure that only the best-suited candidate applications make it to the recruiter’s desk. Tools such as applicant tracking, interview management, and requisition management help recruiters and hiring managers streamline the hiring process. Oracle’s cloud-based software system automates and streamlines many other HR processes for Skanska’s multinational organization and delivers insight into the success of recruiting and talent-management efforts. “The Oracle system is definitely helping us to construct global HR processes,” adds Bjork. “It is really important that we have a business model that is decentralized, so we can effectively serve our local markets, and interact with our global ERP [enterprise resource planning] systems as well. We would not be able to do this without a really good, well-integrated HCM system that could support these efforts.” A key piece of this effort is something Skanska has developed internally called the Skanska Leadership Profile. Core competencies, on which all employees are measured, are used in performance reviews to determine weak areas but also to discover talent, such as those who will be promoted or need succession plans. This global profiling system brings consistency to the way HR professionals evaluate and review talent across the company, with a consistent set of ratings and a consistent definition of competencies. All salaried employees in Skanska are tied to a talent management process that gives opportunity for midyear and year-end reviews. Using the performance management module, managers can align individual goals with corporate goals; provide clear visibility into how each employee contributes to the success of the organization; and drive a strategic, end-to-end talent management strategy with a single, integrated system for all talent-related activities. This is critical to a company that is highly focused on ensuring that every employee has a development plan linked to his or her succession potential. “Our approach all along has been to deploy software applications that are seamless to end users,” says Crane. “The beauty of a cloud-based system is that much of the functionality takes place behind the scenes so we can focus on making sure users can access the data when they need it. This model greatly improves their efficiency.” The employee profile not only sets a competency baseline for new employees but is also integrated with Skanska’s other back-office Oracle systems to ensure consistency in the way information is used to support other business functions. “Since we have about a dozen different HR systems that are providing us with information, we built a master database that collects all the information,” explains Lindholm. “That data is sent not only to Oracle Talent Management Cloud, but also to other systems that are dependent on this information.” Collaboration to Scale Skanska is poised to launch a new Oracle module to link employee learning plans to the review process and recruitment assessments. According to Crane, connecting these processes allows Skanska managers to see employees’ progress and produce an updated learning program. For example, as employees take classes, supervisors can consult the Oracle Talent Management Cloud portal to monitor progress and align it to each individual’s training and development plan. “That’s a pretty compelling solution for an organization that wants to manage its talent on a real-time basis and see how the training is working,” Crane says. Rolling out Oracle Talent Management Cloud was a joint effort among HR, IT, and a global group that oversaw the worldwide implementation. Skanska deployed the solution quickly across all markets at once. In the United States, for example, more than 35 offices quickly got up to speed on the new system via webinars for employees and face-to-face training for the HR group. “With any migration, there are moments when you hold your breath, but in this case, we had very few problems getting the system up and running,” says Crane. Lindholm adds, “There has been very little resistance to the system as users recognize its potential. Customizations are easy, and a lasting partnership has developed between Skanska and Oracle when help is needed. They listen to us.” Bjork elaborates on the implementation process from an IT perspective. “Deploying a SaaS system removes a lot of the complexity,” he says. “You can downsize the IT part and focus on the business part, which increases the probability of a successful implementation. If you want to scale the system, you make a quick phone call. That’s all it took recently when we added 4,000 users. We didn’t have to think about resizing the servers or hiring more IT people. Oracle does that for us, and they have provided very good support.” As a result, Skanska has been able to implement a single, cost-effective talent management solution across the organization to support its strategy to recruit and develop a world-class staff. Stakeholders are confident that they are providing the most efficient recruitment system possible for competent personnel at all levels within the company—from skilled workers at construction sites to top management at headquarters. And Skanska can retain skilled employees and ensure that they receive the development opportunities they need to grow and advance.

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  • ??????Oracle Service Cloud??

    - by hamsun
    Adriana Garjoaba,Oracle,2014?5?16? 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  • An Introduction to ASP.NET Web API

    - by Rick Strahl
    Microsoft recently released ASP.NET MVC 4.0 and .NET 4.5 and along with it, the brand spanking new ASP.NET Web API. Web API is an exciting new addition to the ASP.NET stack that provides a new, well-designed HTTP framework for creating REST and AJAX APIs (API is Microsoft’s new jargon for a service, in case you’re wondering). Although Web API ships and installs with ASP.NET MVC 4, you can use Web API functionality in any ASP.NET project, including WebForms, WebPages and MVC or just a Web API by itself. And you can also self-host Web API in your own applications from Console, Desktop or Service applications. If you're interested in a high level overview on what ASP.NET Web API is and how it fits into the ASP.NET stack you can check out my previous post: Where does ASP.NET Web API fit? In the following article, I'll focus on a practical, by example introduction to ASP.NET Web API. All the code discussed in this article is available in GitHub: https://github.com/RickStrahl/AspNetWebApiArticle [republished from my Code Magazine Article and updated for RTM release of ASP.NET Web API] Getting Started To start I’ll create a new empty ASP.NET application to demonstrate that Web API can work with any kind of ASP.NET project. Although you can create a new project based on the ASP.NET MVC/Web API template to quickly get up and running, I’ll take you through the manual setup process, because one common use case is to add Web API functionality to an existing ASP.NET application. This process describes the steps needed to hook up Web API to any ASP.NET 4.0 application. Start by creating an ASP.NET Empty Project. Then create a new folder in the project called Controllers. Add a Web API Controller Class Once you have any kind of ASP.NET project open, you can add a Web API Controller class to it. Web API Controllers are very similar to MVC Controller classes, but they work in any kind of project. Add a new item to this folder by using the Add New Item option in Visual Studio and choose Web API Controller Class, as shown in Figure 1. Figure 1: This is how you create a new Controller Class in Visual Studio   Make sure that the name of the controller class includes Controller at the end of it, which is required in order for Web API routing to find it. Here, the name for the class is AlbumApiController. For this example, I’ll use a Music Album model to demonstrate basic behavior of Web API. The model consists of albums and related songs where an album has properties like Name, Artist and YearReleased and a list of songs with a SongName and SongLength as well as an AlbumId that links it to the album. You can find the code for the model (and the rest of these samples) on Github. To add the file manually, create a new folder called Model, and add a new class Album.cs and copy the code into it. There’s a static AlbumData class with a static CreateSampleAlbumData() method that creates a short list of albums on a static .Current that I’ll use for the examples. Before we look at what goes into the controller class though, let’s hook up routing so we can access this new controller. Hooking up Routing in Global.asax To start, I need to perform the one required configuration task in order for Web API to work: I need to configure routing to the controller. Like MVC, Web API uses routing to provide clean, extension-less URLs to controller methods. Using an extension method to ASP.NET’s static RouteTable class, you can use the MapHttpRoute() (in the System.Web.Http namespace) method to hook-up the routing during Application_Start in global.asax.cs shown in Listing 1.using System; using System.Web.Routing; using System.Web.Http; namespace AspNetWebApi { public class Global : System.Web.HttpApplication { protected void Application_Start(object sender, EventArgs e) { RouteTable.Routes.MapHttpRoute( name: "AlbumVerbs", routeTemplate: "albums/{title}", defaults: new { symbol = RouteParameter.Optional, controller="AlbumApi" } ); } } } This route configures Web API to direct URLs that start with an albums folder to the AlbumApiController class. Routing in ASP.NET is used to create extensionless URLs and allows you to map segments of the URL to specific Route Value parameters. A route parameter, with a name inside curly brackets like {name}, is mapped to parameters on the controller methods. Route parameters can be optional, and there are two special route parameters – controller and action – that determine the controller to call and the method to activate respectively. HTTP Verb Routing Routing in Web API can route requests by HTTP Verb in addition to standard {controller},{action} routing. For the first examples, I use HTTP Verb routing, as shown Listing 1. Notice that the route I’ve defined does not include an {action} route value or action value in the defaults. Rather, Web API can use the HTTP Verb in this route to determine the method to call the controller, and a GET request maps to any method that starts with Get. So methods called Get() or GetAlbums() are matched by a GET request and a POST request maps to a Post() or PostAlbum(). Web API matches a method by name and parameter signature to match a route, query string or POST values. In lieu of the method name, the [HttpGet,HttpPost,HttpPut,HttpDelete, etc] attributes can also be used to designate the accepted verbs explicitly if you don’t want to follow the verb naming conventions. Although HTTP Verb routing is a good practice for REST style resource APIs, it’s not required and you can still use more traditional routes with an explicit {action} route parameter. When {action} is supplied, the HTTP verb routing is ignored. I’ll talk more about alternate routes later. When you’re finished with initial creation of files, your project should look like Figure 2.   Figure 2: The initial project has the new API Controller Album model   Creating a small Album Model Now it’s time to create some controller methods to serve data. For these examples, I’ll use a very simple Album and Songs model to play with, as shown in Listing 2. public class Song { public string AlbumId { get; set; } [Required, StringLength(80)] public string SongName { get; set; } [StringLength(5)] public string SongLength { get; set; } } public class Album { public string Id { get; set; } [Required, StringLength(80)] public string AlbumName { get; set; } [StringLength(80)] public string Artist { get; set; } public int YearReleased { get; set; } public DateTime Entered { get; set; } [StringLength(150)] public string AlbumImageUrl { get; set; } [StringLength(200)] public string AmazonUrl { get; set; } public virtual List<Song> Songs { get; set; } public Album() { Songs = new List<Song>(); Entered = DateTime.Now; // Poor man's unique Id off GUID hash Id = Guid.NewGuid().GetHashCode().ToString("x"); } public void AddSong(string songName, string songLength = null) { this.Songs.Add(new Song() { AlbumId = this.Id, SongName = songName, SongLength = songLength }); } } Once the model has been created, I also added an AlbumData class that generates some static data in memory that is loaded onto a static .Current member. The signature of this class looks like this and that's what I'll access to retrieve the base data:public static class AlbumData { // sample data - static list public static List<Album> Current = CreateSampleAlbumData(); /// <summary> /// Create some sample data /// </summary> /// <returns></returns> public static List<Album> CreateSampleAlbumData() { … }} You can check out the full code for the data generation online. Creating an AlbumApiController Web API shares many concepts of ASP.NET MVC, and the implementation of your API logic is done by implementing a subclass of the System.Web.Http.ApiController class. Each public method in the implemented controller is a potential endpoint for the HTTP API, as long as a matching route can be found to invoke it. The class name you create should end in Controller, which is how Web API matches the controller route value to figure out which class to invoke. Inside the controller you can implement methods that take standard .NET input parameters and return .NET values as results. Web API’s binding tries to match POST data, route values, form values or query string values to your parameters. Because the controller is configured for HTTP Verb based routing (no {action} parameter in the route), any methods that start with Getxxxx() are called by an HTTP GET operation. You can have multiple methods that match each HTTP Verb as long as the parameter signatures are different and can be matched by Web API. In Listing 3, I create an AlbumApiController with two methods to retrieve a list of albums and a single album by its title .public class AlbumApiController : ApiController { public IEnumerable<Album> GetAlbums() { var albums = AlbumData.Current.OrderBy(alb => alb.Artist); return albums; } public Album GetAlbum(string title) { var album = AlbumData.Current .SingleOrDefault(alb => alb.AlbumName.Contains(title)); return album; }} To access the first two requests, you can use the following URLs in your browser: http://localhost/aspnetWebApi/albumshttp://localhost/aspnetWebApi/albums/Dirty%20Deeds Note that you’re not specifying the actions of GetAlbum or GetAlbums in these URLs. Instead Web API’s routing uses HTTP GET verb to route to these methods that start with Getxxx() with the first mapping to the parameterless GetAlbums() method and the latter to the GetAlbum(title) method that receives the title parameter mapped as optional in the route. Content Negotiation When you access any of the URLs above from a browser, you get either an XML or JSON result returned back. The album list result for Chrome 17 and Internet Explorer 9 is shown Figure 3. Figure 3: Web API responses can vary depending on the browser used, demonstrating Content Negotiation in action as these two browsers send different HTTP Accept headers.   Notice that the results are not the same: Chrome returns an XML response and IE9 returns a JSON response. Whoa, what’s going on here? Shouldn’t we see the same result in both browsers? Actually, no. Web API determines what type of content to return based on Accept headers. HTTP clients, like browsers, use Accept headers to specify what kind of content they’d like to see returned. Browsers generally ask for HTML first, followed by a few additional content types. Chrome (and most other major browsers) ask for: Accept: text/html, application/xhtml+xml,application/xml; q=0.9,*/*;q=0.8 IE9 asks for: Accept: text/html, application/xhtml+xml, */* Note that Chrome’s Accept header includes application/xml, which Web API finds in its list of supported media types and returns an XML response. IE9 does not include an Accept header type that works on Web API by default, and so it returns the default format, which is JSON. This is an important and very useful feature that was missing from any previous Microsoft REST tools: Web API automatically switches output formats based on HTTP Accept headers. Nowhere in the server code above do you have to explicitly specify the output format. Rather, Web API determines what format the client is requesting based on the Accept headers and automatically returns the result based on the available formatters. This means that a single method can handle both XML and JSON results.. Using this simple approach makes it very easy to create a single controller method that can return JSON, XML, ATOM or even OData feeds by providing the appropriate Accept header from the client. By default you don’t have to worry about the output format in your code. Note that you can still specify an explicit output format if you choose, either globally by overriding the installed formatters, or individually by returning a lower level HttpResponseMessage instance and setting the formatter explicitly. More on that in a minute. Along the same lines, any content sent to the server via POST/PUT is parsed by Web API based on the HTTP Content-type of the data sent. The same formats allowed for output are also allowed on input. Again, you don’t have to do anything in your code – Web API automatically performs the deserialization from the content. Accessing Web API JSON Data with jQuery A very common scenario for Web API endpoints is to retrieve data for AJAX calls from the Web browser. Because JSON is the default format for Web API, it’s easy to access data from the server using jQuery and its getJSON() method. This example receives the albums array from GetAlbums() and databinds it into the page using knockout.js.$.getJSON("albums/", function (albums) { // make knockout template visible $(".album").show(); // create view object and attach array var view = { albums: albums }; ko.applyBindings(view); }); Figure 4 shows this and the next example’s HTML output. You can check out the complete HTML and script code at http://goo.gl/Ix33C (.html) and http://goo.gl/tETlg (.js). Figu Figure 4: The Album Display sample uses JSON data loaded from Web API.   The result from the getJSON() call is a JavaScript object of the server result, which comes back as a JavaScript array. In the code, I use knockout.js to bind this array into the UI, which as you can see, requires very little code, instead using knockout’s data-bind attributes to bind server data to the UI. Of course, this is just one way to use the data – it’s entirely up to you to decide what to do with the data in your client code. Along the same lines, I can retrieve a single album to display when the user clicks on an album. The response returns the album information and a child array with all the songs. The code to do this is very similar to the last example where we pulled the albums array:$(".albumlink").live("click", function () { var id = $(this).data("id"); // title $.getJSON("albums/" + id, function (album) { ko.applyBindings(album, $("#divAlbumDialog")[0]); $("#divAlbumDialog").show(); }); }); Here the URL looks like this: /albums/Dirty%20Deeds, where the title is the ID captured from the clicked element’s data ID attribute. Explicitly Overriding Output Format When Web API automatically converts output using content negotiation, it does so by matching Accept header media types to the GlobalConfiguration.Configuration.Formatters and the SupportedMediaTypes of each individual formatter. You can add and remove formatters to globally affect what formats are available and it’s easy to create and plug in custom formatters.The example project includes a JSONP formatter that can be plugged in to provide JSONP support for requests that have a callback= querystring parameter. Adding, removing or replacing formatters is a global option you can use to manipulate content. It’s beyond the scope of this introduction to show how it works, but you can review the sample code or check out my blog entry on the subject (http://goo.gl/UAzaR). If automatic processing is not desirable in a particular Controller method, you can override the response output explicitly by returning an HttpResponseMessage instance. HttpResponseMessage is similar to ActionResult in ASP.NET MVC in that it’s a common way to return an abstract result message that contains content. HttpResponseMessage s parsed by the Web API framework using standard interfaces to retrieve the response data, status code, headers and so on[MS2] . Web API turns every response – including those Controller methods that return static results – into HttpResponseMessage instances. Explicitly returning an HttpResponseMessage instance gives you full control over the output and lets you mostly bypass WebAPI’s post-processing of the HTTP response on your behalf. HttpResponseMessage allows you to customize the response in great detail. Web API’s attention to detail in the HTTP spec really shows; many HTTP options are exposed as properties and enumerations with detailed IntelliSense comments. Even if you’re new to building REST-based interfaces, the API guides you in the right direction for returning valid responses and response codes. For example, assume that I always want to return JSON from the GetAlbums() controller method and ignore the default media type content negotiation. To do this, I can adjust the output format and headers as shown in Listing 4.public HttpResponseMessage GetAlbums() { var albums = AlbumData.Current.OrderBy(alb => alb.Artist); // Create a new HttpResponse with Json Formatter explicitly var resp = new HttpResponseMessage(HttpStatusCode.OK); resp.Content = new ObjectContent<IEnumerable<Album>>( albums, new JsonMediaTypeFormatter()); // Get Default Formatter based on Content Negotiation //var resp = Request.CreateResponse<IEnumerable<Album>>(HttpStatusCode.OK, albums); resp.Headers.ConnectionClose = true; resp.Headers.CacheControl = new CacheControlHeaderValue(); resp.Headers.CacheControl.Public = true; return resp; } This example returns the same IEnumerable<Album> value, but it wraps the response into an HttpResponseMessage so you can control the entire HTTP message result including the headers, formatter and status code. In Listing 4, I explicitly specify the formatter using the JsonMediaTypeFormatter to always force the content to JSON.  If you prefer to use the default content negotiation with HttpResponseMessage results, you can create the Response instance using the Request.CreateResponse method:var resp = Request.CreateResponse<IEnumerable<Album>>(HttpStatusCode.OK, albums); This provides you an HttpResponse object that's pre-configured with the default formatter based on Content Negotiation. Once you have an HttpResponse object you can easily control most HTTP aspects on this object. What's sweet here is that there are many more detailed properties on HttpResponse than the core ASP.NET Response object, with most options being explicitly configurable with enumerations that make it easy to pick the right headers and response codes from a list of valid codes. It makes HTTP features available much more discoverable even for non-hardcore REST/HTTP geeks. Non-Serialized Results The output returned doesn’t have to be a serialized value but can also be raw data, like strings, binary data or streams. You can use the HttpResponseMessage.Content object to set a number of common Content classes. Listing 5 shows how to return a binary image using the ByteArrayContent class from a Controller method. [HttpGet] public HttpResponseMessage AlbumArt(string title) { var album = AlbumData.Current.FirstOrDefault(abl => abl.AlbumName.StartsWith(title)); if (album == null) { var resp = Request.CreateResponse<ApiMessageError>( HttpStatusCode.NotFound, new ApiMessageError("Album not found")); return resp; } // kinda silly - we would normally serve this directly // but hey - it's a demo. var http = new WebClient(); var imageData = http.DownloadData(album.AlbumImageUrl); // create response and return var result = new HttpResponseMessage(HttpStatusCode.OK); result.Content = new ByteArrayContent(imageData); result.Content.Headers.ContentType = new MediaTypeHeaderValue("image/jpeg"); return result; } The image retrieval from Amazon is contrived, but it shows how to return binary data using ByteArrayContent. It also demonstrates that you can easily return multiple types of content from a single controller method, which is actually quite common. If an error occurs - such as a resource can’t be found or a validation error – you can return an error response to the client that’s very specific to the error. In GetAlbumArt(), if the album can’t be found, we want to return a 404 Not Found status (and realistically no error, as it’s an image). Note that if you are not using HTTP Verb-based routing or not accessing a method that starts with Get/Post etc., you have to specify one or more HTTP Verb attributes on the method explicitly. Here, I used the [HttpGet] attribute to serve the image. Another option to handle the error could be to return a fixed placeholder image if no album could be matched or the album doesn’t have an image. When returning an error code, you can also return a strongly typed response to the client. For example, you can set the 404 status code and also return a custom error object (ApiMessageError is a class I defined) like this:return Request.CreateResponse<ApiMessageError>( HttpStatusCode.NotFound, new ApiMessageError("Album not found") );   If the album can be found, the image will be returned. The image is downloaded into a byte[] array, and then assigned to the result’s Content property. I created a new ByteArrayContent instance and assigned the image’s bytes and the content type so that it displays properly in the browser. There are other content classes available: StringContent, StreamContent, ByteArrayContent, MultipartContent, and ObjectContent are at your disposal to return just about any kind of content. You can create your own Content classes if you frequently return custom types and handle the default formatter assignments that should be used to send the data out . Although HttpResponseMessage results require more code than returning a plain .NET value from a method, it allows much more control over the actual HTTP processing than automatic processing. It also makes it much easier to test your controller methods as you get a response object that you can check for specific status codes and output messages rather than just a result value. Routing Again Ok, let’s get back to the image example. Using the original routing we have setup using HTTP Verb routing there's no good way to serve the image. In order to return my album art image I’d like to use a URL like this: http://localhost/aspnetWebApi/albums/Dirty%20Deeds/image In order to create a URL like this, I have to create a new Controller because my earlier routes pointed to the AlbumApiController using HTTP Verb routing. HTTP Verb based routing is great for representing a single set of resources such as albums. You can map operations like add, delete, update and read easily using HTTP Verbs. But you cannot mix action based routing into a an HTTP Verb routing controller - you can only map HTTP Verbs and each method has to be unique based on parameter signature. You can't have multiple GET operations to methods with the same signature. So GetImage(string id) and GetAlbum(string title) are in conflict in an HTTP GET routing scenario. In fact, I was unable to make the above Image URL work with any combination of HTTP Verb plus Custom routing using the single Albums controller. There are number of ways around this, but all involve additional controllers.  Personally, I think it’s easier to use explicit Action routing and then add custom routes if you need to simplify your URLs further. So in order to accommodate some of the other examples, I created another controller – AlbumRpcApiController – to handle all requests that are explicitly routed via actions (/albums/rpc/AlbumArt) or are custom routed with explicit routes defined in the HttpConfiguration. I added the AlbumArt() method to this new AlbumRpcApiController class. For the image URL to work with the new AlbumRpcApiController, you need a custom route placed before the default route from Listing 1.RouteTable.Routes.MapHttpRoute( name: "AlbumRpcApiAction", routeTemplate: "albums/rpc/{action}/{title}", defaults: new { title = RouteParameter.Optional, controller = "AlbumRpcApi", action = "GetAblums" } ); Now I can use either of the following URLs to access the image: Custom route: (/albums/rpc/{title}/image)http://localhost/aspnetWebApi/albums/PowerAge/image Action route: (/albums/rpc/action/{title})http://localhost/aspnetWebAPI/albums/rpc/albumart/PowerAge Sending Data to the Server To send data to the server and add a new album, you can use an HTTP POST operation. Since I’m using HTTP Verb-based routing in the original AlbumApiController, I can implement a method called PostAlbum()to accept a new album from the client. Listing 6 shows the Web API code to add a new album.public HttpResponseMessage PostAlbum(Album album) { if (!this.ModelState.IsValid) { // my custom error class var error = new ApiMessageError() { message = "Model is invalid" }; // add errors into our client error model for client foreach (var prop in ModelState.Values) { var modelError = prop.Errors.FirstOrDefault(); if (!string.IsNullOrEmpty(modelError.ErrorMessage)) error.errors.Add(modelError.ErrorMessage); else error.errors.Add(modelError.Exception.Message); } return Request.CreateResponse<ApiMessageError>(HttpStatusCode.Conflict, error); } // update song id which isn't provided foreach (var song in album.Songs) song.AlbumId = album.Id; // see if album exists already var matchedAlbum = AlbumData.Current .SingleOrDefault(alb => alb.Id == album.Id || alb.AlbumName == album.AlbumName); if (matchedAlbum == null) AlbumData.Current.Add(album); else matchedAlbum = album; // return a string to show that the value got here var resp = Request.CreateResponse(HttpStatusCode.OK, string.Empty); resp.Content = new StringContent(album.AlbumName + " " + album.Entered.ToString(), Encoding.UTF8, "text/plain"); return resp; } The PostAlbum() method receives an album parameter, which is automatically deserialized from the POST buffer the client sent. The data passed from the client can be either XML or JSON. Web API automatically figures out what format it needs to deserialize based on the content type and binds the content to the album object. Web API uses model binding to bind the request content to the parameter(s) of controller methods. Like MVC you can check the model by looking at ModelState.IsValid. If it’s not valid, you can run through the ModelState.Values collection and check each binding for errors. Here I collect the error messages into a string array that gets passed back to the client via the result ApiErrorMessage object. When a binding error occurs, you’ll want to return an HTTP error response and it’s best to do that with an HttpResponseMessage result. In Listing 6, I used a custom error class that holds a message and an array of detailed error messages for each binding error. I used this object as the content to return to the client along with my Conflict HTTP Status Code response. If binding succeeds, the example returns a string with the name and date entered to demonstrate that you captured the data. Normally, a method like this should return a Boolean or no response at all (HttpStatusCode.NoConent). The sample uses a simple static list to hold albums, so once you’ve added the album using the Post operation, you can hit the /albums/ URL to see that the new album was added. The client jQuery code to call the POST operation from the client with jQuery is shown in Listing 7. var id = new Date().getTime().toString(); var album = { "Id": id, "AlbumName": "Power Age", "Artist": "AC/DC", "YearReleased": 1977, "Entered": "2002-03-11T18:24:43.5580794-10:00", "AlbumImageUrl": http://ecx.images-amazon.com/images/…, "AmazonUrl": http://www.amazon.com/…, "Songs": [ { "SongName": "Rock 'n Roll Damnation", "SongLength": 3.12}, { "SongName": "Downpayment Blues", "SongLength": 4.22 }, { "SongName": "Riff Raff", "SongLength": 2.42 } ] } $.ajax( { url: "albums/", type: "POST", contentType: "application/json", data: JSON.stringify(album), processData: false, beforeSend: function (xhr) { // not required since JSON is default output xhr.setRequestHeader("Accept", "application/json"); }, success: function (result) { // reload list of albums page.loadAlbums(); }, error: function (xhr, status, p3, p4) { var err = "Error"; if (xhr.responseText && xhr.responseText[0] == "{") err = JSON.parse(xhr.responseText).message; alert(err); } }); The code in Listing 7 creates an album object in JavaScript to match the structure of the .NET Album class. This object is passed to the $.ajax() function to send to the server as POST. The data is turned into JSON and the content type set to application/json so that the server knows what to convert when deserializing in the Album instance. The jQuery code hooks up success and failure events. Success returns the result data, which is a string that’s echoed back with an alert box. If an error occurs, jQuery returns the XHR instance and status code. You can check the XHR to see if a JSON object is embedded and if it is, you can extract it by de-serializing it and accessing the .message property. REST standards suggest that updates to existing resources should use PUT operations. REST standards aside, I’m not a big fan of separating out inserts and updates so I tend to have a single method that handles both. But if you want to follow REST suggestions, you can create a PUT method that handles updates by forwarding the PUT operation to the POST method:public HttpResponseMessage PutAlbum(Album album) { return PostAlbum(album); } To make the corresponding $.ajax() call, all you have to change from Listing 7 is the type: from POST to PUT. Model Binding with UrlEncoded POST Variables In the example in Listing 7 I used JSON objects to post a serialized object to a server method that accepted an strongly typed object with the same structure, which is a common way to send data to the server. However, Web API supports a number of different ways that data can be received by server methods. For example, another common way is to use plain UrlEncoded POST  values to send to the server. Web API supports Model Binding that works similar (but not the same) as MVC's model binding where POST variables are mapped to properties of object parameters of the target method. This is actually quite common for AJAX calls that want to avoid serialization and the potential requirement of a JSON parser on older browsers. For example, using jQUery you might use the $.post() method to send a new album to the server (albeit one without songs) using code like the following:$.post("albums/",{AlbumName: "Dirty Deeds", YearReleased: 1976 … },albumPostCallback); Although the code looks very similar to the client code we used before passing JSON, here the data passed is URL encoded values (AlbumName=Dirty+Deeds&YearReleased=1976 etc.). Web API then takes this POST data and maps each of the POST values to the properties of the Album object in the method's parameter. Although the client code is different the server can both handle the JSON object, or the UrlEncoded POST values. Dynamic Access to POST Data There are also a few options available to dynamically access POST data, if you know what type of data you're dealing with. If you have POST UrlEncoded values, you can dynamically using a FormsDataCollection:[HttpPost] public string PostAlbum(FormDataCollection form) { return string.Format("{0} - released {1}", form.Get("AlbumName"),form.Get("RearReleased")); } The FormDataCollection is a very simple object, that essentially provides the same functionality as Request.Form[] in ASP.NET. Request.Form[] still works if you're running hosted in an ASP.NET application. However as a general rule, while ASP.NET's functionality is always available when running Web API hosted inside of an  ASP.NET application, using the built in classes specific to Web API makes it possible to run Web API applications in a self hosted environment outside of ASP.NET. If your client is sending JSON to your server, and you don't want to map the JSON to a strongly typed object because you only want to retrieve a few simple values, you can also accept a JObject parameter in your API methods:[HttpPost] public string PostAlbum(JObject jsonData) { dynamic json = jsonData; JObject jalbum = json.Album; JObject juser = json.User; string token = json.UserToken; var album = jalbum.ToObject<Album>(); var user = juser.ToObject<User>(); return String.Format("{0} {1} {2}", album.AlbumName, user.Name, token); } There quite a few options available to you to receive data with Web API, which gives you more choices for the right tool for the job. Unfortunately one shortcoming of Web API is that POST data is always mapped to a single parameter. This means you can't pass multiple POST parameters to methods that receive POST data. It's possible to accept multiple parameters, but only one can map to the POST content - the others have to come from the query string or route values. I have a couple of Blog POSTs that explain what works and what doesn't here: Passing multiple POST parameters to Web API Controller Methods Mapping UrlEncoded POST Values in ASP.NET Web API   Handling Delete Operations Finally, to round out the server API code of the album example we've been discussin, here’s the DELETE verb controller method that allows removal of an album by its title:public HttpResponseMessage DeleteAlbum(string title) { var matchedAlbum = AlbumData.Current.Where(alb => alb.AlbumName == title) .SingleOrDefault(); if (matchedAlbum == null) return new HttpResponseMessage(HttpStatusCode.NotFound); AlbumData.Current.Remove(matchedAlbum); return new HttpResponseMessage(HttpStatusCode.NoContent); } To call this action method using jQuery, you can use:$(".removeimage").live("click", function () { var $el = $(this).parent(".album"); var txt = $el.find("a").text(); $.ajax({ url: "albums/" + encodeURIComponent(txt), type: "Delete", success: function (result) { $el.fadeOut().remove(); }, error: jqError }); }   Note the use of the DELETE verb in the $.ajax() call, which routes to DeleteAlbum on the server. DELETE is a non-content operation, so you supply a resource ID (the title) via route value or the querystring. Routing Conflicts In all requests with the exception of the AlbumArt image example shown so far, I used HTTP Verb routing that I set up in Listing 1. HTTP Verb Routing is a recommendation that is in line with typical REST access to HTTP resources. However, it takes quite a bit of effort to create REST-compliant API implementations based only on HTTP Verb routing only. You saw one example that didn’t really fit – the return of an image where I created a custom route albums/{title}/image that required creation of a second controller and a custom route to work. HTTP Verb routing to a controller does not mix with custom or action routing to the same controller because of the limited mapping of HTTP verbs imposed by HTTP Verb routing. To understand some of the problems with verb routing, let’s look at another example. Let’s say you create a GetSortableAlbums() method like this and add it to the original AlbumApiController accessed via HTTP Verb routing:[HttpGet] public IQueryable<Album> SortableAlbums() { var albums = AlbumData.Current; // generally should be done only on actual queryable results (EF etc.) // Done here because we're running with a static list but otherwise might be slow return albums.AsQueryable(); } If you compile this code and try to now access the /albums/ link, you get an error: Multiple Actions were found that match the request. HTTP Verb routing only allows access to one GET operation per parameter/route value match. If more than one method exists with the same parameter signature, it doesn’t work. As I mentioned earlier for the image display, the only solution to get this method to work is to throw it into another controller. Because I already set up the AlbumRpcApiController I can add the method there. First, I should rename the method to SortableAlbums() so I’m not using a Get prefix for the method. This also makes the action parameter look cleaner in the URL - it looks less like a method and more like a noun. I can then create a new route that handles direct-action mapping:RouteTable.Routes.MapHttpRoute( name: "AlbumRpcApiAction", routeTemplate: "albums/rpc/{action}/{title}", defaults: new { title = RouteParameter.Optional, controller = "AlbumRpcApi", action = "GetAblums" } ); As I am explicitly adding a route segment – rpc – into the route template, I can now reference explicit methods in the Web API controller using URLs like this: http://localhost/AspNetWebApi/rpc/SortableAlbums Error Handling I’ve already done some minimal error handling in the examples. For example in Listing 6, I detected some known-error scenarios like model validation failing or a resource not being found and returning an appropriate HttpResponseMessage result. But what happens if your code just blows up or causes an exception? If you have a controller method, like this:[HttpGet] public void ThrowException() { throw new UnauthorizedAccessException("Unauthorized Access Sucka"); } You can call it with this: http://localhost/AspNetWebApi/albums/rpc/ThrowException The default exception handling displays a 500-status response with the serialized exception on the local computer only. When you connect from a remote computer, Web API throws back a 500  HTTP Error with no data returned (IIS then adds its HTML error page). The behavior is configurable in the GlobalConfiguration:GlobalConfiguration .Configuration .IncludeErrorDetailPolicy = IncludeErrorDetailPolicy.Never; If you want more control over your error responses sent from code, you can throw explicit error responses yourself using HttpResponseException. When you throw an HttpResponseException the response parameter is used to generate the output for the Controller action. [HttpGet] public void ThrowError() { var resp = Request.CreateResponse<ApiMessageError>( HttpStatusCode.BadRequest, new ApiMessageError("Your code stinks!")); throw new HttpResponseException(resp); } Throwing an HttpResponseException stops the processing of the controller method and immediately returns the response you passed to the exception. Unlike other Exceptions fired inside of WebAPI, HttpResponseException bypasses the Exception Filters installed and instead just outputs the response you provide. In this case, the serialized ApiMessageError result string is returned in the default serialization format – XML or JSON. You can pass any content to HttpResponseMessage, which includes creating your own exception objects and consistently returning error messages to the client. Here’s a small helper method on the controller that you might use to send exception info back to the client consistently:private void ThrowSafeException(string message, HttpStatusCode statusCode = HttpStatusCode.BadRequest) { var errResponse = Request.CreateResponse<ApiMessageError>(statusCode, new ApiMessageError() { message = message }); throw new HttpResponseException(errResponse); } You can then use it to output any captured errors from code:[HttpGet] public void ThrowErrorSafe() { try { List<string> list = null; list.Add("Rick"); } catch (Exception ex) { ThrowSafeException(ex.Message); } }   Exception Filters Another more global solution is to create an Exception Filter. Filters in Web API provide the ability to pre- and post-process controller method operations. An exception filter looks at all exceptions fired and then optionally creates an HttpResponseMessage result. Listing 8 shows an example of a basic Exception filter implementation.public class UnhandledExceptionFilter : ExceptionFilterAttribute { public override void OnException(HttpActionExecutedContext context) { HttpStatusCode status = HttpStatusCode.InternalServerError; var exType = context.Exception.GetType(); if (exType == typeof(UnauthorizedAccessException)) status = HttpStatusCode.Unauthorized; else if (exType == typeof(ArgumentException)) status = HttpStatusCode.NotFound; var apiError = new ApiMessageError() { message = context.Exception.Message }; // create a new response and attach our ApiError object // which now gets returned on ANY exception result var errorResponse = context.Request.CreateResponse<ApiMessageError>(status, apiError); context.Response = errorResponse; base.OnException(context); } } Exception Filter Attributes can be assigned to an ApiController class like this:[UnhandledExceptionFilter] public class AlbumRpcApiController : ApiController or you can globally assign it to all controllers by adding it to the HTTP Configuration's Filters collection:GlobalConfiguration.Configuration.Filters.Add(new UnhandledExceptionFilter()); The latter is a great way to get global error trapping so that all errors (short of hard IIS errors and explicit HttpResponseException errors) return a valid error response that includes error information in the form of a known-error object. Using a filter like this allows you to throw an exception as you normally would and have your filter create a response in the appropriate output format that the client expects. For example, an AJAX application can on failure expect to see a JSON error result that corresponds to the real error that occurred rather than a 500 error along with HTML error page that IIS throws up. You can even create some custom exceptions so you can differentiate your own exceptions from unhandled system exceptions - you often don't want to display error information from 'unknown' exceptions as they may contain sensitive system information or info that's not generally useful to users of your application/site. This is just one example of how ASP.NET Web API is configurable and extensible. Exception filters are just one example of how you can plug-in into the Web API request flow to modify output. Many more hooks exist and I’ll take a closer look at extensibility in Part 2 of this article in the future. Summary Web API is a big improvement over previous Microsoft REST and AJAX toolkits. The key features to its usefulness are its ease of use with simple controller based logic, familiar MVC-style routing, low configuration impact, extensibility at all levels and tight attention to exposing and making HTTP semantics easily discoverable and easy to use. Although none of the concepts used in Web API are new or radical, Web API combines the best of previous platforms into a single framework that’s highly functional, easy to work with, and extensible to boot. I think that Microsoft has hit a home run with Web API. Related Resources Where does ASP.NET Web API fit? Sample Source Code on GitHub Passing multiple POST parameters to Web API Controller Methods Mapping UrlEncoded POST Values in ASP.NET Web API Creating a JSONP Formatter for ASP.NET Web API Removing the XML Formatter from ASP.NET Web API Applications© Rick Strahl, West Wind Technologies, 2005-2012Posted in Web Api   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • What is the Oracle Utilities Application Framework?

    - by Anthony Shorten
    The Oracle Utilities Application Framework is a reusable, scalable and flexible java based framework which allows other products to be built, configured and implemented in a standard way. Note: Even though the Framework is built in java it can be integrated with COBOL based extensions for backward compatibility. When Oracle Utilities Customer Care & Billing was migrated from V1 to V2, it was decided that the technical aspects of that product be separated to allow for reuse and independence from technical issues. The idea was that all the technical aspects would be concentrated in this separate product (i.e. a framework) and allow all products using the framework to concentrate on delivering superior functionality. The product was named the Oracle Utilities Application Framework (oufw is the product code). The technical components are contained in the Oracle Utilities Application Framework which can be summarized as follows: Metadata - The Oracle Utilities Application Framework is responsible for defining and using the metadata to define the runtime behavior of the product. All the metadata definition and management is contained within the Oracle Utilities Application Framework. UI Management - The Oracle Utilities Application Framework is responsible for defining and rendering the pages and responsible for ensuring the pages are in the appropriate format for the locale. Integration - The Oracle Utilities Application Framework is responsible for providing the integration points to the architecture. Refer to the Oracle Utilities Application Framework Integration Overview for more details Tools - The Oracle Utilities Application Framework provides a common set of facilities and tools that can be used across all products. Technology - The Oracle Utilities Application Framework is responsible for all technology standards compliance, platform support and integration. There are a number of products from the Tax and Utilities Global Business Unit as well as from the Financial Services Global Business Unit that are built upon the Oracle Utilities Application Framework. These products require the Oracle Utilities Application Framework to be installed first and then the product itself installed onto the framework to complete the installation process. There are a number of key benefits that the Oracle Utilities Application Framework provides to these products: Common facilities - The Oracle Utilities Application Framework provides a standard set of technical facilities that mean that products can concentrate in the unique aspects of their markets rather than making technical decisions. Common methods of configuration - The Oracle Utilities Application Framework standardizes the technical configuration process for a product. Customers can effectively reuse the configuration process across products. Multi-lingual and Multi-platform - The Oracle Utilities Application Framework allows the products to be offered in more markets and across multiple platforms for maximized flexibility. Common methods of implementation - The Oracle Utilities Application Framework standardizes the technical aspects of a product implementation. Customers can effectively reuse the technical implementation process across products. Quicker adoption of new technologies - As new technologies and standards are identified as being important for the product line, they can be integrated centrally benefiting multiple products. Cross product reuse - As enhancements to the Oracle Utilities Application Framework are identified by a particular product, all products can potentially benefit from the enhancement. Note: Use of the Oracle Utilities Application Framework does not preclude the introduction of product specific technologies or facilities to satisfy market needs. The framework minimizes the need and assists in the quick integration of a new product specific piece of technology (if necessary). The Framework is not available as a product itself and is bundled with Tax and Utilities Global Business Unit prodicts. At the present time the following products are on the Framework: Oracle Utilities Customer Care And Billing (V2 and above) Oracle Enterprise Taxation Management (V2 and above) Oracle Utilities Business Intelligence (V2 and above) Oracle Utilities Mobile Workforice Management (V2 and above)

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  • A basic T4 template for generating Model Metadata in ASP.NET MVC2

    - by rajbk
    I have been learning about T4 templates recently by looking at the awesome ADO.NET POCO entity generator. By using the POCO entity generator template as a base, I created a T4 template which generates metadata classes for a given Entity Data Model. This speeds coding by reducing the amount of typing required when creating view specific model and its metadata. To use this template, Download the template provided at the bottom. Set two values in the template file. The first one should point to the EDM you wish to generate metadata for. The second is used to suffix the namespace and classes that get generated. string inputFile = @"Northwind.edmx"; string suffix = "AutoMetadata"; Add the template to your MVC 2 Visual Studio 2010 project. Once you add it, a number of classes will get added to your project based on the number of entities you have.    One of these classes is shown below. Note that the DisplayName, Required and StringLength attributes have been added by the t4 template. //------------------------------------------------------------------------------ // <auto-generated> // This code was generated from a template. // // Changes to this file may cause incorrect behavior and will be lost if // the code is regenerated. // </auto-generated> //------------------------------------------------------------------------------   using System; using System.ComponentModel; using System.ComponentModel.DataAnnotations;   namespace NorthwindSales.ModelsAutoMetadata { public partial class CustomerAutoMetadata { [DisplayName("Customer ID")] [Required] [StringLength(5)] public string CustomerID { get; set; } [DisplayName("Company Name")] [Required] [StringLength(40)] public string CompanyName { get; set; } [DisplayName("Contact Name")] [StringLength(30)] public string ContactName { get; set; } [DisplayName("Contact Title")] [StringLength(30)] public string ContactTitle { get; set; } [DisplayName("Address")] [StringLength(60)] public string Address { get; set; } [DisplayName("City")] [StringLength(15)] public string City { get; set; } [DisplayName("Region")] [StringLength(15)] public string Region { get; set; } [DisplayName("Postal Code")] [StringLength(10)] public string PostalCode { get; set; } [DisplayName("Country")] [StringLength(15)] public string Country { get; set; } [DisplayName("Phone")] [StringLength(24)] public string Phone { get; set; } [DisplayName("Fax")] [StringLength(24)] public string Fax { get; set; } } } The gen’d class can be used from your project by creating a partial class with the entity name and setting the MetadataType attribute.namespace MyProject.Models{ [MetadataType(typeof(CustomerAutoMetadata))] public partial class Customer { }} You can also copy the code in the metadata class generated and create your own ViewModel class. Note that the template is super basic  and does not take into account complex properties. I have tested it with the Northwind database. This is a work in progress. Feel free to modify the template to suite your requirements. Standard disclaimer follows: Use At Your Own Risk, Works on my machine running VS 2010 RTM/ASP.NET MVC 2 AutoMetaData.zip Mr. Incredible: Of course I have a secret identity. I don't know a single superhero who doesn't. Who wants the pressure of being super all the time?

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  • Logging connection strings

    If you some of the dynamic features of SSIS such as package configurations or property expressions then sometimes trying to work out were your connections are pointing can be a bit confusing. You will work out in the end but it can be useful to explicitly log this information so that when things go wrong you can just review the logs. You may wish to develop this idea further and encapsulate such logging into a custom task, but for now lets keep it simple and use the Script Task. The Script Task code below will raise an Information event showing the name and connection string for a connection. Imports System Imports Microsoft.SqlServer.Dts.Runtime Public Class ScriptMain Public Sub Main() Dim fireAgain As Boolean ' Get the connection string, we need to know the name of the connection Dim connectionName As String = "My OLE-DB Connection" Dim connectionString As String = Dts.Connections(connectionName).ConnectionString ' Format the message and log it via an information event Dim message As String = String.Format("Connection ""{0}"" has a connection string of ""{1}"".", _ connectionName, connectionString) Dts.Events.FireInformation(0, "Information", message, Nothing, 0, fireAgain) Dts.TaskResult = Dts.Results.Success End Sub End Class Building on that example it is probably more flexible to log all connections in a package as shown in the next example. Imports System Imports Microsoft.SqlServer.Dts.Runtime Public Class ScriptMain Public Sub Main() Dim fireAgain As Boolean ' Loop through all connections in the package For Each connection As ConnectionManager In Dts.Connections ' Get the connection string and log it via an information event Dim message As String = String.Format("Connection ""{0}"" has a connection string of ""{1}"".", _ connection.Name, connection.ConnectionString) Dts.Events.FireInformation(0, "Information", message, Nothing, 0, fireAgain) Next Dts.TaskResult = Dts.Results.Success End Sub End Class By using the Information event it makes it readily available in the designer, for example the Visual Studio Output window (Ctrl+Alt+O) or the package designer Execution Results tab, and also allows you to readily control the logging by choosing which events to log in the normal way. Now before somebody starts commenting that this is a security risk, I would like to highlight good practice for building connection managers. Firstly the Password property, or any other similar sensitive property is always defined as write-only, and secondly the connection string property only uses the public properties to assemble the connection string value when requested. In other words the connection string will never contain the password. I have seen a couple of cases where this is not true, but that was just bad development by third-parties, you won’t find anything like that in the box from Microsoft.   Whilst writing this code it made me wish that there was a custom log entry that you could just turn on that did this for you, but alas connection managers do not even seem to support custom events. It did however remind me of a very useful event that is often overlooked and fits rather well alongside connection string logging, the Execute SQL Task’s custom ExecuteSQLExecutingQuery event. To quote the help reference Custom Messages for Logging - Provides information about the execution phases of the SQL statement. Log entries are written when the task acquires connection to the database, when the task starts to prepare the SQL statement, and after the execution of the SQL statement is completed. The log entry for the prepare phase includes the SQL statement that the task uses. It is the last part that is so useful, how often have you used an expression to derive a SQL statement and you want to log that to make sure the correct SQL is being returned? You need to turn it one, by default no custom log events are captured, but I’ll refer you to a walkthrough on setting up the logging for ExecuteSQLExecutingQuery by Jamie.

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  • Pet Store Loyalty Programs: I'm Not Loyal Yet!

    - by ruth.donohue
    After two years of constantly being asked (aka "pestered) by my now eight-year-old daughter for a dog (or any pet that is more interactive than a goldfish), I've finally compromised with a hamster purely by chance. Friends of ours had recently brought home a female hamster, and (surprise, surprise) two weeks later, they were looking for homes for 11 baby hamster pups. Since the pups were not yet ready to be weaned from their mother, my daughter and I had several weeks to get ready -- and we spent that extra time visiting a number of local pet stores and purchasing an assortment of hamster books, toys, exercise equipment, food, bedding, and cage -- not cheap! Now, I'm usually an online shopper (i.e. I love reading user reviews and comparing prices), but for kids, there is absolutely no online substitute for actually walking into a store and physically picking out something you want. We have two competing pet shops within close proximity to where we live, and I signed up for their rewards programs to get discounts on select items. I'm sure it takes a while to get my data into the system (after all, I did fill out a form the old-fashioned way), but as it has been more than two weeks for one store and over a week for the other, the window of opportunity is getting smaller as we by now pretty much have most of what we think we need. Everything I've purchased has been purely hamster or small animal related, so in an ideal world, the stores would have me easily figured out as a hamster owner. Here is what I would be expecting of a loyalty rewards program: Point me to some useful links, either information provied by the company or external websites where I can learn more. Any value-add a business can provide to make my life easier makes me a much more loyal customer. What things can I expect as a new pet owner? Any hamster communities? Any hamster-related events? Any vets that specialize in small animals in the vicinity? Send me an email with other related products I may be interested in. Upsell and cross-sell to me. We've go the basics and a couple of luxuries, but at this point, I'm pretty excited (surprisingly) about the hamster, and my daughter is footing the bill with her birthday and Christmas money. She and I would be more than happy to spend her money! Get this information to me faster. As I mentioned, my window of opportunity is getting smaller, as eithe rmy daughter's money will run out on other things or we'll start losing the thrill of buying new hamster toys and treats. I realize this is easier said than done, and undoubtedly, the stores are getting value knowing my basic customer information and purchase history. Buth, they could really benefit by delivering a loyalty program that really earned my loyalty. "Goldeen" needs a new water bottle, yogurt chips, and chew toys as he doesn't seem to like the ones we bought. So for now, I'll just go to whichever store is the most convenient. Oh, and just for fun (not related to this post), here are a couple of videos my daughter really got a kick out of watching: Hamster on a Piano Tic in a Spin-Dryer

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  • Fusion CRM ISV program is gaining weight: Examples of certified add-on's

    - by Richard Lefebvre
    The Fusion CRM ISV program is gaining traction. Please find below few examples of the partners having certified their add-on's to seamlessly work on top of Oracle Fusion CRM. For more information, please contact [email protected] ·         Opportunity-to-Quote.  Big Machines now integrates seamlessly to Oracle Fusion CRM, enabling customers with complex products and services and multiple sales channels to streamline the entire opportunity-to-quote process, including product selection, configuration, pricing, quoting, and approval workflows.  Create a custom hyperlink in the Opportunity to invoke Big Machines CPQ application to create a quote and sync up with the Fusion CRM custom quote object using the CRUD operations. The quote can be updated using the custom button in the custom tab in the opportunity details. See: http://www.bigmachines.com/oracle.php  ·         SaaS Billing and Subscription Management.  Is your prospect/customer asking whether top billing partners support Fusion CRM?  Positioning an integrated CRM solution for billing usage and subscription based services?  Need to implement a billable solution on the Oracle Java Cloud Service?  Aria Systems and Zuora have recently engaged with Oracle to deepen their integrations to Fusion CRM and team with Oracle for joint opportunities.  ·         Google Apps, SharePoint, Email-CRM Integrations o   Do your prospects use Google Apps in their business operations?  A “Best of AppExchange” award winner recently completed their integration for Fusion CRM.  CirrusInsight plugs Fusion CRM web services directly into Gmail, allowing you to search existing opportunity or contact, provide account information, and create an interaction such as phone call, appointment, or email against a customer or contact in Fusion CRM directly from Gmail.  o   An EMEA / France based partner, Aryvart provides bi-directional synchronization of appointments and tasks between Google calendar and Oracle Fusion CRM. For customers, it means adopting Oracle Fusion CRM while continuing to use Google calendar for appointments. o   Looking to lower the barrier and expand in SharePoint accounts?  InFact Group (EMEA / France & Germany) provides Microsoft SharePoint Connector for Oracle Fusion CRM. With this solution, you can store documents attached to an opportunity, into Microsoft SharePoint repository. For customers, it means adopting Oracle Fusion CRM while continuing to collaborate across existing content management infrastructure. o   Need to connect to MacMail, GroupWise, or Outlook/Exchange?  Omni Technology is a partner whose Riva CRM Integration recently engaged for support Fusion CRM as a key platform. Migration Tools from competitive CRMs, to Oracle Fusion CRM.  Data Migration Tools from legacy CRMs, to Oracle Fusion CRM.  A partner with the tools and techniques to speed adoption, Conemis provides data integration tools to export data from legacy CRM, and import into Oracle Fusion CRM via WebServices APIs. For customers, it means reducing cost of data migration from legacy CRM system into Oracle Fusion CRM. 

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  • Amazon Product Advertising API SOAP Namespace Changes

    - by Rick Strahl
    About two months ago (twowards the end of February 2012 I think) Amazon decided to change the namespace of the Product Advertising API. The error that would come up was: <ItemSearchResponse > was not expected. If you've used the Amazon Product Advertising API you probably know that Amazon has made it a habit to break the services every few years or so and I guess last month was about the time for another one. Basically the service namespace of the document has been changed and responses from the service just failed outright even though the rest of the schema looks fine. Now I looked around for a while trying to find a recent update to the Product Advertising API - something semi-official looking but everything is dated around 2009. Really??? And it's not just .NET - the newest thing on the sample/APIs is dated early 2011 and a handful of 2010 samples. There are newer full APIs for the 'cloud' offerings, but the Product Advertising API apparently isn't part of that. After searching for quite a bit trying to trace this down myself and trying some of the newer samples (which also failed) I found an obscure forum post that describes the solution of getting past the namespace issue. FWIW, I've been using an old version of the Product Advertising API using the old Microsoft WSE3 services (pre-WCF), which provides some of the WS* security features required by the Amazon service. The fix for this code is to explicitly override the namespace declaration on each of the imported service method signatures. The old service namespace (at least on my build) was: http://webservices.amazon.com/AWSECommerceService/2009-03-31 and it should be changed to: http://webservices.amazon.com/AWSECommerceService/2011-08-01 Change it on the class header:[Microsoft.Web.Services3.Messaging.SoapService("http://webservices.amazon.com/AWSECommerceService/2011-08-01")] [System.Xml.Serialization.XmlIncludeAttribute(typeof(Property[]))] [System.Xml.Serialization.XmlIncludeAttribute(typeof(BrowseNode[]))] [System.Xml.Serialization.XmlIncludeAttribute(typeof(TransactionItem[]))] public partial class AWSECommerceService : Microsoft.Web.Services3.Messaging.SoapClient { and on all method signatures:[Microsoft.Web.Services3.Messaging.SoapMethodAttribute("http://soap.amazon.com/ItemSearch")] [return: System.Xml.Serialization.XmlElementAttribute("ItemSearchResponse", Namespace="http://webservices.amazon.com/AWSECommerceService/2011-08-01")] public ItemSearchResponse ItemSearch(ItemSearch ItemSearch1) { Microsoft.Web.Services3.SoapEnvelope results = base.SendRequestResponse("ItemSearch", ItemSearch1); return ((ItemSearchResponse)(results.GetBodyObject(typeof(ItemSearchResponse), this.SoapServiceAttribute.TargetNamespace))); } It's easy to do with a Search and Replace on the above strings. Amazon Services <rant> FWIW, I've not been impressed by Amazon's service offerings. While the services work well, their documentation and tool support is absolutely horrendous. I was recently working with a customer on an old AWS application and their old API had been completely removed with a new API that wasn't even a close match. One old API call resulted in requiring three different APIs to perform the same functionality. We had to re-write the entire piece from scratch essentially. The documentation was downright wrong, and incomplete and so scattered it was next to impossible to follow. The examples weren't examples at all - they're mockups of real service calls with fake data that didn't even provide everything that was required to make same service calls work. Additionally there appears to be just about no public support from Amazon, only peer support which is sparse at best - and getting a hold of somebody at Amazon, even for pay seems to be mythical task. It's a terrible business model they have going. I can't see why anybody would put themselves through this sort of customer and development experience. Sad really, but an experience we see more and more these days. Nobody puts in the time to document anything anymore, leaving it to devs to figure this stuff out over and over again… </rant>© Rick Strahl, West Wind Technologies, 2005-2012Posted in CSharp  Web Services   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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  • Windows Azure Use Case: Web Applications

    - by BuckWoody
    This is one in a series of posts on when and where to use a distributed architecture design in your organization's computing needs. You can find the main post here: http://blogs.msdn.com/b/buckwoody/archive/2011/01/18/windows-azure-and-sql-azure-use-cases.aspx  Description: Many applications have a requirement to be located outside of the organization’s internal infrastructure control. For instance, the company website for a brick-and-mortar retail company may want to post not only static but interactive content to be available to their external customers, and not want the customers to have access inside the organization’s firewall. There are also cases of pure web applications used for a great many of the internal functions of the business. This allows for remote workers, shared customer/employee workloads and data and other advantages. Some firms choose to host these web servers internally, others choose to contract out the infrastructure to an “ASP” (Application Service Provider) or an Infrastructure as a Service (IaaS) company. In any case, the design of these applications often resembles the following: In this design, a server (or perhaps more than one) hosts the presentation function (http or https) access to the application, and this same system may hold the computational aspects of the program. Authorization and Access is controlled programmatically, or is more open if this is a customer-facing application. Storage is either placed on the same or other servers, hosted within an RDBMS or NoSQL database, or a combination of the options, all coded into the application. High-Availability within this scenario is often the responsibility of the architects of the application, and by purchasing more hosting resources which must be built, licensed and configured, and manually added as demand requires, although some IaaS providers have a partially automatic method to add nodes for scale-out, if the architecture of the application supports it. Disaster Recovery is the responsibility of the system architect as well. Implementation: In a Windows Azure Platform as a Service (PaaS) environment, many of these architectural considerations are designed into the system. The Azure “Fabric” (not to be confused with the Azure implementation of Application Fabric - more on that in a moment) is designed to provide scalability. Compute resources can be added and removed programmatically based on any number of factors. Balancers at the request-level of the Fabric automatically route http and https requests. The fabric also provides High-Availability for storage and other components. Disaster recovery is a shared responsibility between the facilities (which have the ability to restore in case of catastrophic failure) and your code, which should build in recovery. In a Windows Azure-based web application, you have the ability to separate out the various functions and components. Presentation can be coded for multiple platforms like smart phones, tablets and PC’s, while the computation can be a single entity shared between them. This makes the applications more resilient and more object-oriented, and lends itself to a SOA or Distributed Computing architecture. It is true that you could code up a similar set of functionality in a traditional web-farm, but the difference here is that the components are built into the very design of the architecture. The API’s and DLL’s you call in a Windows Azure code base contains components as first-class citizens. For instance, if you need storage, it is simply called within the application as an object.  Computation has multiple options and the ability to scale linearly. You also gain another component that you would either have to write or bolt-in to a typical web-farm: the Application Fabric. This Windows Azure component provides communication between applications or even to on-premise systems. It provides authorization in either person-based or claims-based perspectives. SQL Azure provides relational storage as another option, and can also be used or accessed from on-premise systems. It should be noted that you can use all or some of these components individually. Resources: Design Strategies for Scalable Active Server Applications - http://msdn.microsoft.com/en-us/library/ms972349.aspx  Physical Tiers and Deployment  - http://msdn.microsoft.com/en-us/library/ee658120.aspx

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Divya Malik
    A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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  • Major Analyst Report Chooses Oracle As An ECM Leader

    - by brian.dirking(at)oracle.com
    Oracle announced that Gartner, Inc. has named Oracle as a Leader in its latest "Magic Quadrant for Enterprise Content Management" in a press release issued this morning. Gartner's Magic Quadrant reports position vendors within a particular quadrant based on their completeness of vision and ability to execute. According to Gartner, "Leaders have the highest combined scores for Ability to Execute and Completeness of Vision. They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. In addition, they dominate in one or more technology or vertical market. Leaders deliver a suite that addresses market demand for direct delivery of the majority of core components, though these are not necessarily owned by them, tightly integrated, unique or best-of-breed in each area. We place more emphasis this year on demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of Web 2.0 and XML capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation." "To extend content governance and best practices across the enterprise, organizations need an enterprise content management solution that delivers a broad set of functionality and is tightly integrated with business processes," said Andy MacMillan, vice president, Product Management, Oracle. "We believe that Oracle's position as a Leader in this report is recognition of the industry-leading performance, integration and scalability delivered in Oracle Enterprise Content Management Suite 11g." With Oracle Enterprise Content Management Suite 11g, Oracle offers a comprehensive, integrated and high-performance content management solution that helps organizations increase efficiency, reduce costs and improve content security. In the report, Oracle is grouped among the top three vendors for execution, and is the furthest to the right, placing Oracle as the most visionary vendor. This vision stems from Oracle's integration of content management right into key business processes, delivering content in context as people need it. Using a PeopleSoft Accounts Payable user as an example, as an employee processes an invoice, Oracle ECM Suite brings that invoice up on the screen so the processor can verify the content right in the process, improving speed and accuracy. Oracle integrates content into business processes such as Human Resources, Travel and Expense, and others, in the major enterprise applications such as PeopleSoft, JD Edwards, Siebel, and E-Business Suite. As part of Oracle's Enterprise Application Documents strategy, you can see an example of these integrations in this webinar: Managing Customer Documents and Marketing Assets in Siebel. You can also get a white paper of the ROI Embry Riddle achieved using Oracle Content Management integrated with enterprise applications. Embry Riddle moved from a point solution for content management on accounts payable to an infrastructure investment - they are now using Oracle Content Management for accounts payable with Oracle E-Business Suite, and for student on-boarding with PeopleSoft e-Campus. They continue to expand their use of Oracle Content Management to address further use cases from a core infrastructure. Oracle also shows its vision in the ability to deliver content optimized for online channels. Marketers can use Oracle ECM Suite to deliver digital assets and offers as part of an integrated campaign that understands website visitors and ensures that they are given the most pertinent information and offers. Oracle also provides full lifecycle management through its built-in records management. Companies are able to manage the lifecycle of content (both records and non-records) through built-in retention management. And with the integration of Oracle ECM Suite and Sun Storage Archive Manager, content can be routed to the appropriate storage media based upon content type, usage data or other business rules. This ensures that the most accessed content is instantly available, and archived content is stored on a more appropriate medium like tape. You can learn more in this webinar - Oracle Content Management and Sun Tiered Storage. If you are interested in reading more about why Oracle was chosen as a Leader, view the Gartner Magic Quadrant for Enterprise Content Management.

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  • SQL SERVER – Free Print Book on SQL Server Joes 2 Pros Kit

    - by pinaldave
    Rick Morelan and I were discussing earlier this month that what we can give back to the community. We believe our books are very much successful and very well received by the community. The five books are a journey from novice to expert. The books have changed many lives and helped many get jobs as well pass the SQL Certifications. Rick is from Seattle, USA and I am from Bangalore, India. There are 12 hours difference between us. We try to do weekly meeting to catch up on various personal and SQL related topics. Here is one of our recent conversations. Rick and Pinal Pinal: Good Morning Rick! Rick: Good Morning…err… Good Evening to you – Pinal! Pinal: Hey Rick, did you read the recent email which I sent you – one of our reader is thanking us for writing Joes 2 Pros series. He wants to dedicate his success to us. Can you believe it? Rick: Yeah, he is very kind but did you tell him that it is all because of his hard work on learning subject and we have very little contribution in his success. Pinal: Absolutely, I told him the same – I said we just wrote the book but it is he who learned from it and proved himself in his job. It is all him! We were just igniters. Rick: Good response. Pinal: Hey Rick! Are we doing enough for the community? What can we do more? Rick: Hmmm… Let us do something more. Pinal: Remember once we discussed the idea of if anyone who buys our Joes 2 Pros Combo Kit in the next 2 weeks – we will send them SQL Wait Stats for free. What do you say? Rick: I agree! Great Idea! Let us do it. Free Giveaway Well Rick and I liked the idea of doing more. We have decided to give away free SQL Server Wait Stats books to everybody who will purchase Joes 2 Pros Combo Kit between today (Oct 15, 2012) and Oct 26, 2012. This is not a contest or a lucky winner opportunity. Everybody who participates will qualify for it. Combo Availability USA – Amazon India - Flipkart | Indiaplaza Note1: USA kit contains FREE 5 DVDs. India Kit does not contain 5 DVDs due to legal issues. Note2: Indian Kit is priced at special Indian Economic Price. Qualify for Free Giveaway You must have purchased our Joes 2 Pros Combo Kit of 5 books between Oct 15, 2012 and Oct 26, 2012. Purchase before Oct 15, 2012 and after Oct 26, 2012 will not qualify for this giveaway. Send your original receipt (email, order details) to following addresses: “[email protected];[email protected]” with the subject line “Joes 2 Pros Kit Promotion Free Offer”. Do not change the subject line or your email may be missed.  Clearly mention your shipping address with phone number and pin/zip code. Send your receipt before Oct 30, 2012. We will not entertain any conversation after Oct 30, 2012 cut off date. The Free books will be sent to USA and India address only. Availability USA - Amazon | India - Flipkart | Indiaplaza Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Book Review, SQLServer, T SQL, Technology

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Divya Malik
    A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on the Oracle Applications blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com

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  • Launch Webcast Q&A: Oracle WebCenter Suite 11g - The Platform for the Modern User Experience

    - by howard.beader(at)oracle.com
    Did you have a chance to watch the Oracle WebCenter Suite 11g Launch Webcast yet? Andy MacMillan presented some great information on the webcast and answered quite a few of your questions in the Q&A session as well. For your reading pleasure we have captured a number of the questions and answers and they are summarized below: Question: Can you tell me what should our Portal strategy be for integrating and extending our Oracle enterprise applications? Answer: We recommend that you look at this in two steps, the first would be to ensure that you have a good understanding of our common user experience architecture. Internally our product teams at Oracle are already investing in this quite heavily today for Fusion Applications and this is driving natural convergence from a UX strategy standpoint. The second step would be to look at how best to componentize the back office applications so that the business users across your organization can take advantage of these -- don't make it just about putting a new skin on top of what you already have from an application standpoint, instead look at how best to embed the social computing capabilities as part of the solution for your business users. Question: We are currently using the BEA WebLogic Portal now, should we stay on WLP or should we be looking at moving to WebCenter or when should we move to WebCenter? Answer: Our strategy has been called "Continue & Converge", this theme means that you can continue to use WebLogic or Plumtree portals until your organization is ready to move to WebCenter and in the mean time you can continue to deploy what you need to in your organization of WLP or WCI Portals with the full support of Oracle. In addition WebCenter Services can be leveraged for social computing to complement what you are already doing today and enable your organization to take advantage of some of the latest and greatest social computing capabilities. We have migration scripts and conversion capabilities available as well as programs where Oracle can help you evaluate your options to decide how best to move forward. WebCenter provides the best of the best capabilities and will enable you to take advantage of new capabilities that may not exist in your current portal today. In the end though it's up to you as a customer as to when you want to make the transition to Oracle WebCenter Suite. Question: Can you tell me how is Oracle leveraging WebCenter internally and for its Application and Middleware product UX strategies? Answer: Internally, Oracle is leveraging WebCenter for our employees and thus far we are seeing significant updates with our users taking advantage of the business activity streams, team spaces and collaboration capabilities. From a product strategy standpoint, our product teams are taking advantage of the common user experience architecture and leveraging WebCenter to provide social and collaborative capabilities to the Oracle Applications and providing new types of composite applications with what is coming with Fusion Applications. WebCenter also provides a common user experience across all the products in the Oracle Fusion Middleware family as well. Question: Our organization is currently using SharePoint, but we are also an Oracle Applications customer, how should we be thinking about WebCenter as we move forward? Answer: Great question. Typically, we are seeing organizations using SharePoint for its core use cases of small team collaboration and file server replacement. WebCenter can connect to SharePoint as a content source to feed into WebCenter quite easily and it leverages the robust Oracle ECM product under WebCenter as well. In addition, SharePoint team sites can be connected to WebCenter utilizing our SharePoint connector. With Oracle WebCenter though, we are really targeting business users and enterprise applications, thus affecting positive change on the processes that drive the business to improve productivity across your organization. Question: Are organizations today using WebCenter as a Web platform for externally facing public websites? Answer: Yes, we are seeing a convergence around web content management and portal types of websites with customers converting them from just broadcasting content to making it a much richer personalized experience and also exposing back-office applications as well. Web Content Management capabilities are already embedded in WebCenter so that organizations can take advantage now of the benefits a personalized web experience provides for your customers. This is simply a short summary of a few of the questions addressed on the webcast, please tune in now to learn more about Oracle WebCenter, the user experience platform for the enterprise and the web! The Oracle WebCenter Suite 11g Launch Webcast can be found here

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  • Installing SharePoint 2010 in one machine with built in database

    - by sreejukg
    It is very easy to deploy SharePoint 2010 in a single server using the built-in database. Normally one need to choose such installation for evaluation purposes. When installing with default settings, setup installs Microsoft SQL server 2008 express database along with SharePoint. After installing SharePoint, you need to run SharePoint products and technology configuration wizard which will install central admin website and creates the configuration database and content database for SharePoint sites. Limitations 1. You can not perform this installation on a domain controller 2. The maximum size for express edition database is 4 GB SharePoint 2010 only supports 64 bit operating systems. The installation steps are for windows server r2 64 bit enterprise edition. Installation steps The first screen for the installation is as follows As a first step you need to install the s/w prerequisites. Click on the corresponding link Click next, here you have to agree on the license terms. Select the checkbox and then click next. The installation will starts. The progress will be updated in the screen. This may take some time as during this process, there are some components needs to be downloaded from internet. Make sure you are connected to the internet, then only the installation will become a success. If any error occurs, it will display the error, you need to configure in order to continue. If everything ok you will receive the following success page. Click finish to exit the installation window. Now from the first screen, select Install SharePoint server. This will install SharePoint and SQL server 2008 express edition. First you need to enter the product key for SharePoint. Enter the product key and clicks continue. Now you need to accept the license agreement. Select the checkbox and click on continue. Select the installation type you want.   Now click on the standalone button. In production scenario, you need to select the server farm installation. This article only cover the first option, installing server farm is not in the scope of this article. Once you click on the standalone, the installation starts and you can view the progress as below. If any error occurred during installation, you will get the details and link to the log file. Refer log file and fix the corresponding issue and then start the installation again. If installation completes without any error, you will see the below screen. Make sure you selected the check box “Run the SharePoint products Configuration Wizard now” and click close. The SharePoint products configuration wizard starts. Click next; you will get the following warning Click yes and the configuration steps starts. You can view the progress for each step. Once completed the below screen appears to the user. Click finish to complete the installation. Now SharePoint installation is completed. You can navigate to SharePoint central administration website from the administrative tools and start building your portal. Good luck

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  • Challenges and Opportunities to Drive Change in the Healthcare System Explored at America’s Health Insurance Plans Exchange Conference and Institute 2013

    - by elaine blog
    The program theme at the June America’s Health Insurance Plans (AHIP) Exchange Conference and AHIP’s Institute 2013 was Transforming Our Health Care System: Navigating and Succeeding in the New Marketplace.  Topics included care delivery transformation, innovation for a new healthcare eco system, Health Insurance Exchanges, the nexus of consumerism, retail and healthcare, driving value through improved operations and leveraging technology, data and innovation to transform care. Oracle participated as a sponsor of both conferences, signaling the significant investment and activity Oracle continues to make in helping health plans, providers and government agencies become more efficient and more relevant in the healthcare market place. AHIP is a national trade association representing the health insurance industry. AHIP’s members provide health and supplemental benefits to more than 200 million Americans through employer-sponsored coverage, the individual insurance market and public programs such as Medicare and Medicaid.   AHIP advocates for public policies that expand access to affordable health care. Health plans are focusing on the Health Insurance Exchanges and the opportunities they offer to provide better access and higher quality healthcare.  With the opportunities come operational challenges to implementation and innovative technology solutions to consider.   At the Exchange Conference, Oracle hosted a breakfast symposium on “Strategies for Success:  Driving Business Transformation in the Growing Health Insurance Exchange Market”. With Health Insurance Exchanges as catalysts for change, attendees learned about how to achieve integration within an Exchange and deploy new business strategies to support health reform initiatives. Discussion covered steps and processes to successfully establish and implement enrollment systems, quote to card activities, program pricing, claims billing, automated claims processing and new customer service tools. Piyush Pushkar, COO of Benefitalign, an Oracle partner that provides solutions to adopt innovative business models for retail, HIX, consumer-centric health plan and benefits administration, spoke on the state of the Exchanges in the U.S. and the activities health plans are engaged in to support individuals entering the healthcare system, including sales automation, member enrollment automation/portals and integration strategies with the Exchanges. The Oracle and Benefitalign partnership allows seamless integration between a health plan enrollment solution with the HIX individual market and allows for the health plan to customize and characterize the offerings available to the HIX that may or may not be available through other channels.  This approach can benefit the health plan through separation of interests, but also because some state-run HIXs require such separation. Janice W. Young, Program Director, Payer IT Strategies, IDC Health Insights, reviewed a survey of health plans on their investment priorities for this last year as well as this year.  She also identified the 2013-2015 strategies of go/get to market with front end and compliance investments; leveraging existing business processes and internal technologies; and establishing best practices.  Of key interest to the audience was a reform era payer solutions platform overview mapping technologies to support the business operations. David Bonham of the Oracle Health Insurance organization moderated the panel and spoke on Oracle’s presence in healthcare and products for payers to help them drive efficiencies and gain a competitive advantage in an ever changing market. Oracle serves healthcare stakeholders with applications such as billing, rating and underwriting, analytics, CRM, enrollment, and products for processing of health insurance claims including pricing and benefits administration, as well as payment of providers through alternative, non-fee for service reimbursement methods. Oracle in Healthcare….Did you know? More than 80 healthcare payers run Oracle applications. More than 300 leading healthcare providers run Oracle applications. 10 out of the top 12 fortune Global 500 healthcare organizations run Oracle applications. For more information on Oracle solutions for healthcare payers, please visit oracle.com/insurance or these individual solution pages: Oracle Health Insurance Components Oracle Insurance Insbridge Rating and Underwriting Oracle Insurance Revenue Management and Billing Oracle Documaker Oracle Healthcare Oracle CRM Related Resources Webcast On Demand: Strategies for Success: Driving Business Transformation in the Growing Health Insurance Exchange Market Strategy Brief: Executing on the Individual Mandate: Opportunities and Challenges for Healthcare Payers White Paper: White paper: Navigating Alternative Provider Reimbursement Models of the Future Strategy Brief: Enterprise Rating Agility Improves Payer Response to Healthcare Reform Podcast: Technology Implications of Healthcare Reform Don’t forget to keep up with us year-round: Facebook: www.facebook.com/oracleinsurance Twitter: www.twitter.com/oracleinsurance YouTube: www.youtube.com/oracleinsurance

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  • Teeing Off With Chris Leone at OpenWorld 2012

    - by Kathryn Perry
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Chris Leone, Senior Vice President, Oracle Applications Development Monday morning in downtown San Francisco - lots of sunshine, plenty of traffic, and sidewalks chocked full of people with fresh faces and blister free feet. Let the week of Oracle OpenWorld begin! For a great Applications start, Chris Leone packed the house with his Fusion Applications overview session - he covered strategy, scope, roadmaps, and customer successes. Fusion Apps, the world's best SaaS suite, is built on 100 percent standards. Chris talked about its information driven user experience, its innovative design, and the choice of deployment. People can run Fusion in the cloud, in a managed / hosted environment, or on premise -- or they can use a combination of these three models. About seventy percent of our customers go with SaaS. Release 5 of Fusion Apps will become available soon. The cadence of releases will be three times a year. The key drivers are to accelerate business success (no rip and replace) and to simplify business processes. Chris told the audience that organic Fusion is the centerpiece of our cloud solutions, rounded out with acquired offerings such as Taleo Recruiting and RightNow Customer Service. From the cloud solutions, customers can expect real time and predictive BI, social capabilities, choice of deployment, and more productivity because of a next generation UX called FUSE. Chris's demo showed a super easy, new UI that touts self service navigation. We'll blog about FUSE in the very near future. Chris said the next 365 days of Fusion Apps would include more localization, more industries, more power, more mobile, and more configurability. The audience was challenged to think hard about how Fusion could be part of their three-to-five year plans. Chris set up a great opportunity for you to follow up with your customers as they explore the possibilities.

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  • Bancassurers Seek IT Solutions to Support Distribution Model

    - by [email protected]
    Oracle Insurance's director of marketing for EMEA, John Sinclair, attended the third annual Bancassurance Forum in Vienna last month. He reports that the outlook for bancassurance in EMEA remains positive, despite changing market conditions that have led a number of bancassurers to re-examine their business models. Vienna is at the crossroads between mature Western European markets, where bancassurance is now an established best practice, and more recently tapped Eastern European markets that offer the greatest growth potential. Attendance at the Bancassurance Forum was good, with 87 bancassurance attendees, most in very senior positions in the industry. The conference provided the chance for a lively discussion among bancassurers looking to keep abreast of the latest trends in one of Europe's most successful distribution models for insurance. Even under normal business conditions, there is a great demand for best practice sharing within the industry as there is no standard formula for success.  Each company has to chart its own course and choose the strategies for sales, products development and the structure of ownership that make sense for their business, and as soon as they get it right bancassurers need to adapt the mix to keep up with ever changing regulations, completion and economic conditions.  To optimize the overall relationship between banking and insurance for mutual benefit, a balance needs to be struck between potentially conflicting interests. The banking side of the house is looking for greater wallet share from its customers and the ability to increase profitability by bundling insurance products with higher margins - especially in light of the recent economic crisis, where margins for traditional banking products are low and completion high. The insurance side of the house seeks access to new customers through a complementary distribution channel that is efficient and cost effective. To make the relationship work, it is important that both sides of the same house forge strategic and long term relationships - irrespective of whether the underlying business model is supported by a distribution agreement, cross-ownership or other forms of capital structure. However, this third annual conference was not held under normal business conditions. The conference took place in challenging, yet interesting times. ING's forced spinoff of its insurance operations under pressure by the EU Commission and the troubling losses suffered by Allianz as a result of the Dresdner bank sale were fresh in everyone's mind. One year after markets crashed, there is now enough hindsight to better understand the implications for bancassurance and best practices that are emerging to deal with them. The loan-driven business that has been crucial to bancassurance up till now evaporated during the crisis, leaving bancassurers grappling with how to change their overall strategy from a loan-driven to a more diversified model.  Attendees came to the conference to learn what strategies were working - not only to cope with the market shift, but to take advantage of it as markets pick up. Over the course of 14 customer case studies and numerous analyst presentations, topical issues ranging from getting the business model right to the impact on capital structuring of Solvency II were debated openly. Many speakers alluded to the need to specifically design insurance products with the banking distribution channel in mind, which brings with it specific requirements such as a high degree of standardization to achieve efficiency and reduce training costs. Moreover, products must be engineered to suit end consumers who consider banks a one-stop shop. The importance of IT to the successful implementation of bancassurance strategies was a theme that surfaced regularly throughout the conference.  The cross-selling opportunity - that will ultimately determine the success or failure of any bancassurance model - can only be fully realized through a flexible IT architecture that enables banking and insurance processes to be integrated and presented to front-line staff through a common interface. However, the reality is that most bancassurers have legacy IT systems, which constrain the businesses' ability to implement new strategies to maintaining competitiveness in turbulent times. My colleague Glenn Lottering, who chaired the conference, believes that the primary opportunities for bancassurers to extract value from their IT infrastructure investments lie in distribution management, risk management with the advent of Solvency II, and achieving operational excellence. "Oracle is ideally suited to meet the needs of bancassurance," Glenn noted, "supplying market-leading software for both banking and insurance. Oracle provides adaptive systems that let customers easily integrate hybrid business processes from both worlds while leveraging existing IT infrastructure." Overall, the consensus at the conference was that the outlook for bancassurance in EMEA remains positive, despite changing market conditions that have led a number of bancassurers to re-examine their business models. John Sinclair is marketing director for Oracle Insurance in EMEA. He has more than 20 years of experience in insurance and financial services.    

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  • Hello World - My Name is Christian Finn and I'm a WebCenter Evangelist

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}  Good Morning World! I'd like to introduce a new member of the Oracle WebCenter Team, Christian Finn. We decided to let him do his own intros today. Look for his guest posts next week and he'll be a frequent contributor to WebCenter blog and voice of the community. Hello (Oracle) World! Hi everyone, my name is Christian Finn. It’s a coder’s tradition to have “hello world” be the first output from a new program or in a new language. While I have left my coding days far behind, it still seems fitting to start my new role here at Oracle by saying hello to all of you—our customers, partners and my colleagues. So by way of introduction, a little background about me. I am the new senior director for evangelism on the WebCenter product management team. Not only am I new to Oracle, but the evangelism team is also brand new. Our mission is to raise the profile of Oracle in all of the markets/conversations in which WebCenter competes—social business, collaboration, portals, Internet sites, and customer/audience engagement. This is all pretty familiar turf for me because, as some of you may know, until recently I was the director of product management at Microsoft for Microsoft SharePoint Server and several other SharePoint products. And prior to that, I held management roles at Microsoft in marketing, channels, learning, and enterprise sales. Before Microsoft, I got my start in the industry as a software trainer and Lotus Notes consultant. I am incredibly excited to be joining Oracle at this time because of the tremendous opportunity that lies ahead to improve how people and businesses work. Of all the vendors offering a vision for social business, Oracle is unique in having best of breed strength in market (or coming soon) in all three critical areas: customer experience management; the middleware and back-end applications that run your business; and in the social, collaboration, and content technologies that are the connective tissue between them. Everyone else can offer one or two of the above, but not all three unified together. So it is a great time to come board and there’s a fantastic team of people hard at work on building great products for you. In the coming weeks and months you’ll be hearing much more from us. For now, we’ll kick things off with some blog posts here on the WebCenter blog. Enjoy the reads and please share your thoughts with me over Twitter on @cfinn.

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  • New Release Overview Part 2

    - by brian.harrison
    To continue our discussion of the next release of WCI, lets take a look at a few other new features that have been developed and tested. Password Management With customer implementations starting to go more external, we were finding that these customers wanted to use the native users within the portal because the customer did not want to provide an LDAP server that is externally facing. However, the portal does not provide anything close to the same level of password policy that a standard LDAP environment would provide. With that being the case, we made the decision to provide the same kind of password policies directly within WCI that a standard LDAP environment would have. Password Expiration - In how many days will a password expire which will force the user to change their password? Also, in how many days prior to expiration with the user be notified that their password is about the expire? Password Rotation - How many of your previous passwords will you not be able to use when changing your password? Password Policies - What are the requirements for the password that is being created by the user? Number of Characters Numbers Required Symbols Required Capitalization Required Easily Configurable - Configuration is handled through the Portal Settings utility within Administration. All options are available on the main page of the utility. In addition to the configuration options that were mention above, there has also been a complete rewrite of the Change Password screen to provide better information to the user when they are changing their password. The Change Password will now provide a red light/green light listing of all the policies the user must meet for the changed password to be successful. As the user is typing the password, the red lights will change to green lights as the policies as met. In addition, text will show next to the password text box stating what policy has not been met yet. NOTE: The password policy functionality is not held within the User Editor page within Administration. We did not want to remove the option for Administrators to change a user's password on the fly in the case of a password reset situation. Miscellaneous Features In addition to the Password Management feature, there are a few other features that are related to WCI that should be mentioned. Consolidated Installer - Instead of having up to 12 or 13 different installers, one for each of the main products and separate services, we are going to only provide two installers. One that will be used for Collaboration and its respective images. The second will contain WCI and all of the relevant services required for a WCI architecture as well as the IDK, .NET App Accelerator, SharePoint Console as well as all Content Web Services and Identity Services. Updated Documentation - Most of us are aware that the documentation hasn't been properly kept up to date with the last couple of releases. We are doing everything that we can to remedy this with the next release by consolidating and reviewing everything that is available. We are making sure to fill in the gaps that are already there, add in all documentation for the functionality as well as clearing anything that is no longer valid based on the newly released version. I hope that you enjoyed reading through this new release information. Next time we will start to talk about the new functionality that will be available within the next release of Collaboration. If there is anything in particular that you would like to get more detail about, then please don't hesitate to send me a comment.

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  • How to I do install DB2 ODBC?

    - by Justin
    I have been trying, with no success, to install a IBM DB2 ODBC driver so that my PHP server can connect to a database. I've tried installing the db2_connect and get all sorts of problems, I tried install I Access for Linux and the RPM did not install right nor did using alien breed any useful results. I've also tried the DB2 Runtime v8.1, no success. If I attempt to run the rpm it claims I need dependencies that I can't find in apt-get. Yum is also not very helpful as it appears I don't have any repositories installed or lists... Running the simple RPM gives me this result in terminal: # rpm -ivh iSeriesAccess-7.1.0-1.0.x86_64.rpm rpm: RPM should not be used directly install RPM packages, use Alien instead! rpm: However assuming you know what you are doing... error: Failed dependencies: /bin/ln is needed by iSeriesAccess-7.1.0-1.0.x86_64 /sbin/ldconfig is needed by iSeriesAccess-7.1.0-1.0.x86_64 /bin/rm is needed by iSeriesAccess-7.1.0-1.0.x86_64 /bin/sh is needed by iSeriesAccess-7.1.0-1.0.x86_64 libc.so.6()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libc.so.6(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libc.so.6(GLIBC_2.3)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libdl.so.2()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libdl.so.2(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libgcc_s.so.1()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libm.so.6()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libm.so.6(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libodbcinst.so.1()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libodbc.so.1()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libpthread.so.0()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libpthread.so.0(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libpthread.so.0(GLIBC_2.3.2)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 librt.so.1()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 librt.so.1(GLIBC_2.2.5)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libstdc++.so.6()(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libstdc++.so.6(CXXABI_1.3)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 libstdc++.so.6(GLIBCXX_3.4)(64bit) is needed by iSeriesAccess-7.1.0-1.0.x86_64 Using alien and running the dkpg gives me thes headaque: $ alien iSeriesAccess-7.1.0-1.0.x86_64.rpm --scripts # dpkg -i iseriesaccess_7.1.0-2_amd64.deb (Reading database ... 127664 files and directories currently installed.) Preparing to replace iseriesaccess 7.1.0-2 (using iseriesaccess_7.1.0-2_amd64.deb) ... Unpacking replacement iseriesaccess ... post uninstall processing for iSeriesAccess 1.0...upgrade /var/lib/dpkg/info/iseriesaccess.postrm: line 8: [: upgrade: integer expression expected Setting up iseriesaccess (7.1.0-2) ... post install processing for iSeriesAccess 1.0...configure iSeries Access ODBC Driver has been deleted (if it existed at all) because its usage count became zero odbcinst: Driver installed. Usage count increased to 1. Target directory is /etc odbcinst: Driver installed. Usage count increased to 3. Target directory is /etc Processing triggers for libc-bin ... ldconfig deferred processing now taking place So it seems the files installed right, well my odbc driver shows up but db2cli.ini is no where to be found. So several questions. Is there a better alternative to connect php to db2, say an ubuntu package I can just install? Can someone direct me to the steps that makes my ubuntu server works well with the RPM so I can build my db2 instance? Also remember I'm connection to an I Series remotely. I'm not using the DB2 Express C thing, even if I did try it to get the db2 php functions to work. And I don't have zend but I think I have every other package on the ubuntu repositories. Help, thank you!

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  • Common business drivers that lead to creating and sustaining a project

    Common business drivers that lead to creating and sustaining a project include and are not limited to: cost reduction, increased return on investment (ROI), reduced time to market, increased speed and efficiency, increased security, and increased interoperability. These drivers primarily focus on streamlining and reducing cost to make a company more profitable with less overhead. According to Answers.com cost reduction is defined as reducing costs to improve profitability, and may be implemented when a company is having financial problems or prevent problems. ROI is defined as the amount of value received relative to the amount of money invested according to PayperclickList.com.  With the ever increasing demands on businesses to compete in today’s market, companies are constantly striving to reduce the time it takes for a concept to become a product and be sold within the global marketplace. In business, some people say time is money, so if a project can reduce the time a business process takes it in fact saves the company which is always good for the bottom line. The Social Security Administration states that data security is the protection of data from accidental or intentional but unauthorized modification, destruction. Interoperability is the capability of a system or subsystem to interact with other systems or subsystems. In my personal opinion, these drivers would not really differ for a profit-based organization, compared to a non-profit organization. Both corporate entities strive to reduce cost, and strive to keep operation budgets low. However, the reasoning behind why they want to achieve this does contrast. Typically profit based organizations strive to increase revenue and market share so that the business can grow. Alternatively, not-for-profit businesses are more interested in increasing their reach within communities whether it is to increase annual donations or invest in the lives of others. Success or failure of a project can be determined by one or more of these drivers based on the scope of a project and the company’s priorities associated with each of the drivers. In addition, if a project attempts to incorporate multiple drivers and is only partially successful, then the project might still be considered to be a success due to how close the project was to meeting each of the priorities. Continuous evaluation of the project could lead to a decision to abort a project, because it is expected to fail before completion. Evaluations should be executed after the completion of every software development process stage. Pfleeger notes that software development process stages include: Requirements Analysis and Definition System Design Program Design Program Implementation Unit Testing Integration Testing System Delivery Maintenance Each evaluation at every state should consider all the business drivers included in the scope of a project for how close they are expected to meet expectations. In addition, minimum requirements of acceptance should also be included with the scope of the project and should be reevaluated as the project progresses to ensure that the project makes good economic sense to continue. If the project falls below these benchmarks then the project should be put on hold until it does make more sense or the project should be aborted because it does not meet the business driver requirements.   References Cost Reduction Program. (n.d.). Dictionary of Accounting Terms. Retrieved July 19, 2009, from Answers.com Web site: http://www.answers.com/topic/cost-reduction-program Government Information Exchange. (n.d.). Government Information Exchange Glossary. Retrieved July 19, 2009, from SSA.gov Web site: http://www.ssa.gov/gix/definitions.html PayPerClickList.com. (n.d.). Glossary Term R - Pay Per Click List. Retrieved July 19, 2009, from PayPerClickList.com Web site: http://www.payperclicklist.com/glossary/termr.html Pfleeger, S & Atlee, J.(2009). Software Engineering: Theory and Practice. Boston:Prentice Hall Veluchamy, Thiyagarajan. (n.d.). Glossary « Thiyagarajan Veluchamy’s Blog. Retrieved July 19, 2009, from Thiyagarajan.WordPress.com Web site: http://thiyagarajan.wordpress.com/glossary/

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