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  • Apache httpd Problem

    - by Christopher
    Hey, I am getting intermittent issues with my site. Pages often hang with huge loading times and sometimes fail to load. The httpd error logs contain the following: [Wed Feb 23 06:54:17 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5871 for worker proxy:reverse [Wed Feb 23 06:54:17 2011] [debug] proxy_util.c(1967): proxy: initialized single connection worker 0 in child 5871 for (*) [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5872 for worker proxy:reverse [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1873): proxy: worker proxy:reverse already initialized [Wed Feb 23 06:54:24 2011] [debug] proxy_util.c(1967): proxy: initialized single connection worker 0 in child 5872 for (*) [Wed Feb 23 06:59:15 2011] [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 5954 for worker proxy:reverse [Wed Feb 23 06:59:15 2011] [debug] proxy_util.c(1873): proxy: worker proxy:reverse already initialized The server is currently running with 800mb free memory, so it is not caused by lack of RAM. The current number of httpd procceses is 11. This does increase as the error persists and can rise up to 25+. Also, I am running Apache/2.2.3 (CentOS). Any suggestions would be greatly appreciated. Many thanks, Chris.

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  • High Apache CPU usage, but low nginx - Configured correctly?

    - by Buckers
    We've just moved a website of ours over to a brand new high-spec Linux server (1x Intel Xeon E3-1230 v2 @ 3.30GHz, 8GB DDR3 ECC, 2x 128GB SATA SSD RAID1). The server has been configured to use nginx but we're not sure if its working correctly. The site always loads very fast to us (http://www.onedirection.net), but Plesk often sends us reports that the Apache CPU usage percentage reaches high leves, yet when we look at the nginx percentage it's always very low. We've come from a Windows background so are very new to Linux, but shouldn't nginx run INSTEAD of apache? Here's a screenshot from Plesk showing the CPU usage: http://www.pixelkicks.co.uk/_download/plesk.JPG The website gets around 20,000 visitors per day, and we use W3 Total Cache to get it running as fast as possible. MySQL has been optimised well. Memory usage is only running at 2GB of the 8GB. Does this look right? How can we tell that nginx is doing most of the work? Thanks, Chris.

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  • Body of email breaks distribution list in exchange?

    - by widgisoft
    Hi, I have a very odd problem that I'm not sure is a programming issue or a server issue :-p. Basically I'm sending an email to an exchange distribution list that includes a PHP stack trace; during certain faults the trace includes really high level information such as the machine's environment variables (during file reads, etc.). I went through a copy of the email line by line until the email sent and it appears the line: [SUDO_COMMAND] => /etc/init.d/httpd restart is the culprit. Adding a string replacement in before the email is sent allows a successful send. What I don't understand is WHY these stream of characters are causing the issue ONLY on the distribution email. If I send the email to myself as well, i.e. "[email protected]; [email protected]", then I get the email fine. Re-ordering the list doesn't make a difference the group never gets the email. Because the individual gets the email and not the group I'm assuming the fault is with exchange and some rogue filtering - I've gone through it with the sysadmins and there's no filtering of any sort on that group... so maybe it's a bug? I can't find anyone else having recorded this specific fault so I figured I'd open it here. For now I'm just not using the distribution list but it'd be nice to eventually find the solution. Many thanks, Chris

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  • Connecting to MySQL Server from PHP Command Line (MAMP)

    - by Austin White
    First of all, I'm using Mac OSX 1.6, MAMP 1.9, PHP 5.3.4, and MySQL 5.1.44. I'm in the process of setting up a video encoding service for a site using Chris Boulton's PHP-Resque and Redis. Once the worker process is fired and the videos have been encoded, I need to save their locations to a mysql database. The php script is being run from the shell, so that is where the issue begins. I import the mysql settings and when it attempts to connect, I get the following errors: Warning: mysqli::mysqli(): php_network_getaddresses: getaddrinfo failed: nodename nor servname provided, or not known in /Users/austingym/Documents/Dropbox/Website/htdocs/homefree/lib/MySQLi_Extended.class.php on line 24 Warning: mysqli::mysqli(): [2002] php_network_getaddresses: getaddrinfo failed: nodename nor servn (trying to connect via tcp://MYSQL_SERVER:3306) in /Users/austingym/Documents/Dropbox/Website/htdocs/homefree/lib/MySQLi_Extended.class.php on line 24 Warning: mysqli::mysqli(): (HY000/2002): php_network_getaddresses: getaddrinfo failed: nodename nor servname provided, or not known in /Users/austingym/Documents/Dropbox/Website/htdocs/homefree/lib/MySQLi_Extended.class.php on line 24 Warning: mysqli::set_charset(): Couldn't fetch MySQLi_Extended in /Users/austingym/Documents/Dropbox/Website/htdocs/homefree/lib/MySQLi_Extended.class.php on line 32 I realize that the error is occurring because it's trying to connect to tcp://MYSQL_SERVER:3306, when MySQL is on port 8889. I've been reading about Mac OSX and MAMP errors regarding the mysql.sock and I've gone through multiple forums and tried various fixes, but none have worked. I've tried PATH=/Applications/MAMP/Library/bin/:/Applications/MAMP/bin/php5.3/bin/:/opt/local/bin:/opt/local/sbin:$PATH and sudo ln -s /Applications/MAMP/tmp/mysql/mysql.sock /tmp/mysql.sock but neither have worked. I even ran a search on my machine for "3306" to find where it's being set, but because that's the normal default, I'm guessing it's not being set explicitly. Any clues on how to fix this rather challenging error?

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  • Sync Two Exchange accounts or Ready Only access to subfolders

    - by cpgascho
    This is two questions kind of. The situation is as follows. I am running SBS 2008 with Exchange 2007. There is a shared account which has subfolders to keep track of the process of jobs that are coming into the company (ie: sales) I need to give other people in the company read access to this mailbox not full control. When I give ready only access to the root other users can only see the Inbox and not subfolders. Permissions have to be applied to each folder. One solution I have considered is creating a secondary mailbox that everyone could have full access too which would have a one way sync from the sales mailbox to the secondary mailbox. Then people could see what was happening without messing up the main mailbox by accident (at worst they would mess up the secondary mailbox) Ideally I could find a way to propgate the READ ONLY Permissiosn to all the subfolders. I have tried using PFDavAdmin to do this but have not been able to get it to connect successfully from Windows 7 To Exchange 2007 Any idea on how to 1. Propogate permissions (get PFDavAdmin to work??!) 2. Sync mailboxes 3. Other solution? Thanks Chris

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  • I need some help with either my SQL or my PHP I do not know which...

    - by sico87
    Hello I am creating a CMS and some of the functionality of it that the images that are within the content are managable. I currently trying to display a table that shows the the content title and then the associated images, ideally I would like a layout similar to this, Content Title Image 1 Image 2 Image 3 Content Title 2 Image 1 Image 2 Content Title 3 Image 1 The SQL the returns the data is actually formed using Codeigniters Active Record class, function getAllContentImages() { $this->db->select('*'); $this->db->from('contentImagesTable'); $this->db->join('contentTable', 'contentTable.contentId = contentImagesTable.contentId'); $this->db->join('categoryTable', 'categoryTable.categoryId = contentTable.categoryId'); $query = $this->db->get(); return $query->result_array(); } The array that is returned is looks like this, I have cut the size down for readability. Array ( [0] => Array ( [contentImageId] => 25 [contentImageName] => green.png [contentImageType] => .png [contentImagePath] => /var/www/bangmarketing.bang/media/uploads/contentImages/2/green.png [isHeadlineImage] => 1 [contentImageDateUploaded] => 1265222654 [contentId] => 2 [dashboardUserId] => 0 [contentTitle] => sadsadsadassss [contentAbstract] => <p>Pllllleeeeeeeaaaaasssssseeeeee Work</p> [contentBody] => <p>Please work :-( please</p> [contentOnline] => 0 [contentAllowComments] => 0 [contentDateCreated] => 1265124038 [categoryId] => 1 [categoryTitle] => blogsss [categoryAbstract] => <p>asdsdsadasdsadfdsgdgdsgdsgssssssssssss</p> [categorySlug] => blog [categoryIsSpecial] => 0 [categoryOnline] => 1 [categoryDateCreated] => 1266588327 ) [1] => Array ( [contentImageId] => 28 [contentImageName] => yellow.png [contentImageType] => .png [contentImagePath] => /var/www/bangmarketing.bang/media/uploads/contentImages/7/yellow.png [isHeadlineImage] => 1 [contentImageDateUploaded] => 1265388055 [contentId] => 7 [dashboardUserId] => 0 [contentTitle] => Another Blog [contentAbstract] => <p>This is another blog and it is shit becuase this does not work</p> [contentBody] => <p>ioasfihfududfhdufhuishdfiudshfiudhsfiuhdsiufhusdhfuids</p> [contentOnline] => 1 [contentAllowComments] => 0 [contentDateCreated] => 1265388034 [categoryId] => 1 [categoryTitle] => blogsss [categoryAbstract] => <p>asdsdsadasdsadfdsgdgdsgdsgssssssssssss</p> [categorySlug] => blog [categoryIsSpecial] => 0 [categoryOnline] => 1 [categoryDateCreated] => 1266588327 ) [2] => Array ( [contentImageId] => 33 [contentImageName] => portaski.jpg [contentImageType] => .jpg [contentImagePath] => /var/www/bangmarketing.bang/media/uploads/contentImages/11/portaski.jpg [isHeadlineImage] => 1 [contentImageDateUploaded] => 1265714175 [contentId] => 11 [dashboardUserId] => 0 [contentTitle] => Portaski - new product and brand launch by Bang [contentAbstract] => <p>Bang's experience in new product development has helped launch PortaSki &ndash; the pocket-sized device which is set to revolutionise skiing.</p> [contentBody] => <p>After developing Portaski's brand identity and positioning, Bang re-designed the product and its packaging ahead of launch in late 2008.</p> <p>A media and PR strategy was devised and implemented using Bang's close relationship with two of the UK's most influential organisations in the Advertising and Media Buying industries. On-line advertising was supported with editorial reviews in the UK's leading broadsheets and tabloids, which combined with pin-point HTML direct mail to drive consumers to the new e-commerce site.</p> <p>Impressive month-on-month growth has been achieved since launch, and the direct marketing activity resulted in an unprecedented 2.71% of targets going on-line to purchase a PortaSki.</p> <p>For further information visit <a href="http://www.portaski.com" target="_blank">www.portaski.com</a></p> [contentOnline] => 1 [contentAllowComments] => 0 [contentDateCreated] => 1265718184 [categoryId] => 1 [categoryTitle] => blogsss [categoryAbstract] => <p>asdsdsadasdsadfdsgdgdsgdsgssssssssssss</p> [categorySlug] => blog [categoryIsSpecial] => 0 [categoryOnline] => 1 [categoryDateCreated] => 1266588327 ) [3] => Array ( [contentImageId] => 26 [contentImageName] => housingplus.jpg [contentImageType] => .jpg [contentImagePath] => /var/www/bangmarketing.bang/media/uploads/contentImages/5/housingplus.jpg [isHeadlineImage] => 1 [contentImageDateUploaded] => 1265284989 [contentId] => 5 [dashboardUserId] => 0 [contentTitle] => Bang launches Housing Plus [contentAbstract] => <p>Bang has launched Housing Plus, the new brand for the Central Borders Housing Group, along with new sub-brands Property Care and SSHA.</p> [contentBody] => <p>The Midlands based Group, with turnover in excess of &pound;21M, appointed Bang in 2008 following an open pitch of over 40 agencies. Bang's work began with an extensive marketing research strategy that challenged the Group's former positioning and brand structure.</p> <p>The research unveiled that the housing sector demanded a values-led Group. This led Bang to develop the brave &lsquo;Together for the Right Reasons' positioning for Housing Plus.</p> <p>Chris Garratt, Marketing Director at Bang explained "The housing sector has witnessed wholesale change in recent years. Much to tenant's dismay, many associations and Groups appear to be losing touch with their roots, we wanted to develop a Group for associations who place principles at the heart of their corporate strategy".</p> <p>The repositioned sub-brands also play an important role in the Group's revised brand by highlighting Housing Plus' willingness to embrace and nurture individual identities. Chris Garratt continued "By adopting a &lsquo;house of brands' hierarchy from the outset, Housing Plus has sent out a strong message to prospective strategic partners".</p> <p>Bang handled all aspects of work for the redevelopment of the three brands, including research, brand creation, naming, positioning, internal branding and communications, advertising, the brand launches, building the brands' on-line presence and the creation of a powerful brand film &ndash; which is already attracting significant interest from across the sector.</p> [contentOnline] => 1 [contentAllowComments] => 0 [contentDateCreated] => 1265285940 [categoryId] => 8 [categoryTitle] => News [categoryAbstract] => <p>The world at Bang Marketing moves fast, keep up to date w [categorySlug] => news [categoryIsSpecial] => 0 [categoryOnline] => 1 [categoryDateCreated] => 1265283717 ) I need a way that I can get all the content images associated with the same content title in one group and then display under the content title. Can anyone help?

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  • Iptables: "-p udp --state ESTABLISHED"

    - by chris_l
    Hi, let's look at these two iptables rules which are often used to allow outgoing DNS: iptables -A OUTPUT -p udp --sport 1024:65535 --dport 53 -m state --state NEW,ESTABLISHED -j ACCEPT iptables -A INPUT -p udp --sport 53 --dport 1024:65535 -m state --state ESTABLISHED -j ACCEPT My question is: How exactly should I understand the ESTABLISHED state in UDP? UDP is stateless. Here is my intuition - I'd like to know, if or where this is incorrect: The man page tells me this: state This module, when combined with connection tracking, allows access to the connection tracking state for this packet. --state ... So, iptables basically remembers the port number that was used for the outgoing packet (what else could it remember for a UDP packet?), and then allows the first incoming packet that is sent back within a short timeframe? An attacker would have to guess the port number (would that really be too hard?) About avoiding conflicts: The kernel keeps track of which ports are blocked (either by other services, or by previous outgoing UDP packets), so that these ports will not be used for new outgoing DNS packets within the timeframe? (What would happen, if I accidentally tried to start a service on that port within the timeframe - would that attempt be denied/blocked?) Please find all errors in the above text :-) Thanks, Chris

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  • Controlling clone access to multiple mercurial repos served via hgwebdir.cgi

    - by chrislawlor
    I'm trying to host multiple hg repositories to use for my clients. I need to control access to each repository individually - not just push access, but clone as well. I've got an .htaccess set which requires authentication globally: AuthUserFile /path/to/hgweb.passwd AuthGroupFile /dev/null AuthName "Chris Lawlor Client Mercurial Repositories" AuthType Basic <Limit GET POST PUT> Require valid-user </Limit> <FilesMatch "\.(htaccess|passwd|config|bak)$"> Order Allow,Deny Deny from all </FilesMatch> Then in each repository, I've got a .hg/hgrc file requiring a valid user [web] allow_push = <comma seperated user list> This almost does what I need. The problem is that I need to add ALL my clients to hgweb.passwd, which gives them clone access to ALL of the repositories. The only solution I can think of is to have another .htaccess and .passwd file in EACH repository. I don't really want to do that though, seems a little convoluted. I can already specify a list of authorized users for each repository in that repos' hgrc file with the allow_push setting. If only there were an allow_clone setting as well... All the documentation I've found for hgwebdir.cgi is incomplete. I've read: http://mercurial.selenic.com/wiki/HgWebDirStepByStep http://hgbook.red-bean.com/read/collaborating-with-other-people.html#sec:collab:cgi http://hgbook.red-bean.com/read/collaborating-with-other-people.html And others. I've yet to find a comprehensive list of hgrc settings. I guess this is as much an Apache question than a mercurial question. Unless I can find a better approach, I'll be going with a seperate .htaccess and .passwd file for each repo. This is a virtual host on Webfaction if it matters - set up roughly like this http://docs.webfaction.com/software/mercurial.html

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  • How to change .htaccess file to work right in localhost?

    - by Manolo Salsas
    I have this snippet code in my .htaccess file to prevent users from hotlinking the server's images: RewriteEngine On RewriteCond %{HTTP_REFERER} ^$ [OR] RewriteCond %{HTTP_REFERER} !^http://(www.)?itransformer.es/.*$ [NC] RewriteRule \.(gif|jpe?g|png|wbmp)$ http://itransformer.es [R,L] Of course, it is not working in my localhost, but don't know how to achieve it. My guess is that I should change the domain name with any wildcard. Any idea? Update I've finally found out the answer thanks to @Chris solution: RewriteCond %{HTTP_REFERER} ^$ [OR] RewriteCond %{HTTP_REFERER} ^https?://%{HTTP_HOST}/.*/usuarios/.*$ [NC] RewriteRule \.(gif|jpe?g|png|wbmp)$ http://%{HTTP_HOST} [R=301,L] The /usuarios/ directory is because I only want to deny direct access to files inside this directory. Update2 For some reason, it doesn't work again. Finally I think that I found out a better solution: RewriteCond %{REQUEST_FILENAME} .*/usuarios/.*$ [NC] RewriteRule \.(gif|jpe?g|png|wbmp)$ http://%{HTTP_HOST} [R=301,L] I say better solution because what I want to deny is direct access to a file (image). Update3 Well, after a while I discovered above wasn't exactly what I wanted, so the next is definitive: RewriteCond %{HTTP_REFERER} ^$ [OR] RewriteCond %{HTTP_REFERER} !^https?://itransformer.*$ [NC] RewriteRule /usuarios/.*\.(gif|jpe?g|png|wbmp)$ - [R=404,L] Just two doubts: If I change the above to: RewriteCond %{HTTP_REFERER} ^$ [OR] RewriteCond %{HTTP_REFERER} !^https?://%{HTTP_HOST}.*$ [NC] RewriteRule /usuarios/.*\.(gif|jpe?g|png|wbmp)$ - [R=404,L] it doesn't work. I don't understand why, because %{HTTP_HOST} is equal to itransformer in my localhost, and it should work. The second doubt is why is shown the default 404 page and not my custom page (that is shown in all other 404 responses).

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  • How to install (old) packages for Ubuntu 9.04?

    - by wchrisjohnson
    Based on some excellent feedback by Mark here (http://serverfault.com/questions/285598/should-i-clone-a-physical-server-to-create-a-vm-for-a-staging-server), today I was able to use the vmware converter to clone my production server for a staging server. However the nic won't come up no matter what I do. I attempted to inistall vmware tools, as I suspect that the fact that it is not installed might prevent the nic from working. (I have the nic set as a vmxnet3 card in the vm settings). The install failed because there were several dependencies missing as well as the Linux headers. Given that Ubuntu 9.04 has been EOL'd, the packages I need to install to get the vmware tools to install are no longer available. I doubt the ubuntu 9.04 install CD has the packages on it. What are my options? I'd rather not upgrade the version of Ubuntu yet, as the point of the vm right now is to maintain parity with the production server. Might I have better luck resetting the driver to use vmxnet2 instead of the vmxnet3? Thanks in advance! Chris

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  • 2.6.9 Kernel on virtual server (non upgradable) - any expected problems?

    - by chris_l
    Hi, I'm considering to rent a virtual server (for me personally). The product I'm currently looking at offers IMO fair pricing, very good hardware etc. The only problem is, that I won't be able to do an upgrade to a newer kernel than 2.6.9 (running Debian Etch). Also, I can't install my own kernel modules. (The server runs with Virtuozzo, so as far as I understand it, it just does some chroot instead of a real virtualization (?)) I want to run GlassFish, Postgres, Subversion, Trac and maybe some other things on it. It will also have to employ a firewall, and provide OpenSSL for https. Ideally, it would also be able to do AIO (asynchronous IO), which could speed up some server I/O. Should I expect problems with that old kernel version, in conjunction with the software I want to install (I'd like to use current versions of the software)? One thing I already found out, is that you can't do everything with iptables, since some kernel modules are missing/things are not build into the kernel. GlassFish v3 appears to run fine at first glance. I was able to test the server for a few hours. Installing my whole setup wasn't feasible in that time, but what I can say is, that it's amazingly fast for an entry-level vserver, especially hard disk and network performance (averaging at ca. 400MBit/s). So if the kernel won't be a problem, I'd really like to take it. Thanks, Chris PS Exact kernel version: 2.6.9-023stab051.3-smp

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  • Non-Dom Element Event Binding with jQuery

    - by Rick Strahl
    Yesterday I had a short discussion with Dave Reed on Twitter regarding setting up fake ‘events’ on objects that are hookable. jQuery makes it real easy to bind events on DOM elements and with a little bit of extra work (that I didn’t know about) you can also set up binding to non-DOM element ‘event’ bindings. Assume for a second that you have a simple JavaScript object like this: var item = { sku: "wwhelp" , foo: function() { alert('orginal foo function'); } }; and you want to be notified when the foo function is called. You can use jQuery to bind the handler like this: $(item).bind("foo", function () { alert('foo Hook called'); } ); Binding alone won’t actually cause the handler to be triggered so when you call: item.foo(); you only get the ‘original’ message. In order to fire both the original handler and the bound event hook you have to use the .trigger() function: $(item).trigger("foo"); Now if you do the following complete sequence: var item = { sku: "wwhelp" , foo: function() { alert('orginal foo function'); } }; $(item).bind("foo", function () { alert('foo hook called'); } ); $(item).trigger("foo"); You’ll see the ‘hook’ message first followed by the ‘original’ message fired in succession. In other words, using this mechanism you can hook standard object functions and chain events to them in a way similar to the way you can do with DOM elements. The main difference is that the ‘event’ has to be explicitly triggered in order for this to happen rather than just calling the method directly. .trigger() relies on some internal logic that checks for event bindings on the object (attached via an expando property) which .trigger() searches for in its bound event list. Once the ‘event’ is found it’s called prior to execution of the original function. This is pretty useful as it allows you to create standard JavaScript objects that can act as event handlers and are effectively hookable without having to explicitly override event definitions with JavaScript function handlers. You get all the benefits of jQuery’s event methods including the ability to hook up multiple events to the same handler function and the ability to uniquely identify each specific event instance with post fix string names (ie. .bind("MyEvent.MyName") and .unbind("MyEvent.MyName") to bind MyEvent). Watch out for an .unbind() Bug Note that there appears to be a bug with .unbind() in jQuery that doesn’t reliably unbind an event and results in a elem.removeEventListener is not a function error. The following code demonstrates: var item = { sku: "wwhelp", foo: function () { alert('orginal foo function'); } }; $(item).bind("foo.first", function () { alert('foo hook called'); }); $(item).bind("foo.second", function () { alert('foo hook2 called'); }); $(item).trigger("foo"); setTimeout(function () { $(item).unbind("foo"); // $(item).unbind("foo.first"); // $(item).unbind("foo.second"); $(item).trigger("foo"); }, 3000); The setTimeout call delays the unbinding and is supposed to remove the event binding on the foo function. It fails both with the foo only value (both if assigned only as “foo” or “foo.first/second” as well as when removing both of the postfixed event handlers explicitly. Oddly the following that removes only one of the two handlers works: setTimeout(function () { //$(item).unbind("foo"); $(item).unbind("foo.first"); // $(item).unbind("foo.second"); $(item).trigger("foo"); }, 3000); this actually works which is weird as the code in unbind tries to unbind using a DOM method that doesn’t exist. <shrug> A partial workaround for unbinding all ‘foo’ events is the following: setTimeout(function () { $.event.special.foo = { teardown: function () { alert('teardown'); return true; } }; $(item).unbind("foo"); $(item).trigger("foo"); }, 3000); which is a bit cryptic to say the least but it seems to work more reliably. I can’t take credit for any of this – thanks to Dave Reed and Damien Edwards who pointed out some of these behaviors. I didn’t find any good descriptions of the process so thought it’d be good to write it down here. Hope some of you find this helpful.© Rick Strahl, West Wind Technologies, 2005-2010Posted in jQuery  

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  • Learn About Oracle’s Strategy for a Simple, Modern User Experience at OpenWorld 2012

    - by Applications User Experience
    By Kathy Miedema, Oracle Applications User Experience If you’re interested in what the best possible user experience looks like, you’ll want to hear what Oracle’s Applications User Experience team is planning for OpenWorld 2012, Sept. 30-Oct. 4 in San Francisco. This year, we will talk Fusion, Fusion, Fusion. We were among the first to show Oracle Fusion Applications in the last couple of years, and we’ll be showing it again this year so you can see what Oracle is planning for the next generation of enterprise applications. Attend our sessions to learn more about the user experience strategy in which Oracle is investing. Simplicity is the driving force behind the demos that we are unveiling now, which you can see at OpenWorld. We want to create opportunities for productivity and efficiency, and deliver enterprise data across devices to help you do your work in the way best suited to your job and needs, said Jeremy Ashley, Vice President, Oracle Applications User Experience. You can see the new look for Fusion Applications at a general session led by Ashley at 3:30 p.m. on Wednesday, Oct. 3. You’ll also have the chance to learn more about tailoring in Oracle Fusion Applications, and gain a new understanding of the investment in the user experience behind Fusion Applications at our sessions (see session information below). Inside the Oracle Applications User Experience team’s on-site lab at Oracle OpenWorld 2011. Head to the demogrounds to see new demos from the Applications User Experience team, including the new look for Fusion Applications and what we’re building for mobile platforms. Take a spin on our eye tracker, a very cool tool that we use to research the usability of a particular design. Visit the Usable Apps OpenWorld page to find out where our demopods will be located. We are also recruiting participants for our on-site lab, in which we gather feedback on new user experience designs, and taking reservations for a charter bus that will bring you to Oracle headquarters for a lab tour Thursday, Oct. 4, or Friday, Oct. 5. Tours leave at 10 a.m. and 1:45 p.m. from the Moscone Center in San Francisco. You’ll see more of our newest designs at the lab tour, and some of our research tools in action. Can’t participate in a customer feedback session or take a lab tour this time around? Visit Usable Apps to participate or book a tour another time. For more information on any OpenWorld sessions, check the content catalog – also available at www.oracle.com/openworld. For information on Applications User Experience (Apps UX) sessions and activities, go to the Usable Apps OpenWorld page. APPS UX OPENWORLD SESSIONS Oracle’s Roadmap to a Simple, Modern User Experience Presenter: Jeremy Ashley, Vice President Applications User Experience, Oracle; with Debra Lilley, Fujitsu Consulting; Basheer Khan, Innowave; and Edward Roske, InterRelSession ID: CON9467Date: Wednesday, Oct. 3 Time: 3:30 - 4:30 p.m.Location: Moscone West - 3002/3004 Jeremy Ashley Oracle Fusion Applications: Transforming Insight into Action Presenters: Killian Evers and Kristin Desmond, OracleSession ID: CON8718Date: Thursday, Oct. 4Time: 11:15 a.m. - 12:15 p.m.Location: Moscone West - 2008 “FRIENDS OF UX” OPENWORLD SESSIONS Sessions by the Oracle Usability Advisory Board (OUAB) members: Advances in Oracle Enterprise Governance, Risk, and Compliance Manager  Presenters: Koen Delaure, KPMG Advisory NV, and Oracle Usability Advisory Board member; Russell Stohr, Oracle Session ID: CON9389Date: Tuesday, Oct. 2Time: 1:15 - 2:15 p.m.Location: Palace Hotel - Concert Optimize Oracle E-Busines Suite Procure-to-Pay: Cut Inefficiences/Fraud with Oracle GRC Apps Presenters: Koen Delaure, KPMG Advisory NV, and Solveig Wagner, Seadrill Management AS, both Oracle Usability Advisory Board members; and Swarnali Bag, OracleSession ID: CON9401Date: Monday, Oct. 1Time: 12:15 - 1:15 p.m.Location: Intercontinental - Sutter Showcase of JD Edwards EnterpriseOne Mobility Presenters: Jon Wells, Westmoreland Coal Co., Oracle Usability Advisory Board member; Rob Mills and Liz Davson, Town of Oakville; Keith Sholes and Louise Farner, Oracle Session ID: CON9123Date: Tuesday, Oct. 2Time: 1:15 - 2:15 p.m.Location: InterContinental - Grand Ballroom B Sessions by the Fusion User Experience Adovcates (FXA) Usability and Features of Oracle Fusion Applications, Built upon Oracle Fusion Middleware Presenters: Debra Lilley, Fujitsu Consulting and Oracle Usability Advisory Board member; John King, King Training ResourcesSession ID: UGF10371Date: Sunday, Sept. 30Time: 11 a.m. - 11:45 a.m. Location: Moscone West – 2010 Ten Things to Love About Oracle Fusion Project Portfolio Management  Presenter: Floyd Teter, EiS TechnologiesSession ID: CON6021Date: Tuesday, Oct. 2Time: 10:15 - 11:15 a.m.Location: Moscone West – 2003

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  • Oracle Day 2013 Istanbul – 14.Kasim.2013

    - by TUFEKCIOGLU,FATIH
    Oracle Day 2013 Istanbul – 14.Kasim.2013 Yeni Teknolojiler. Yeni Dünya.  Sayfa duzgun goruntulenemiyorsa etkinlik takvimine asagidaki linkten ulasabilirsiniz : https://blogs.oracle.com/fatihtufekcioglu/resource/Oracle_Day_Istanbul_14.Kasim.2013_blogs.oracle.com.fatihtufekcioglu.html#! charset=iso-8859-1"> "> Hemen Kaydolun! Oracle Day 2013 Istanbul Istanbul Kongre Merkezi Taskisla Caddesi Harbiye 34367 Istanbul / Türkiye 14 Kasim 2013, Persembe 08:30 - 18:00 LCV: [email protected] Oracle Day 2013 Istanbul Yeni Teknolojiler. Yeni Dünya. 14 Kasim 2013 Sayin Davetlimiz, Teknoloji, dünyayi sürekli degistirmeye devam ediyor. Bulut bilisim, mobil çözümler, büyük veri ve nesnelerin interneti güçlerini birlestirerek, eski is modellerini altüst edip inovasyonu ön plana çikartiyorlar. Organizasyonlar ise bu yeni dünyaya ayak uydurmak için bir yandan sürekli degisimi saglamaya çalisirken, diger yandan da isletmelerini en iyi sekilde yönetmeye devam etmek zorundalar. Peki organizasyonlar bu dengeyi nasil koruyorlar? Oracle Day 2013 Istanbul'da birçok Oracle müsterisinden dinleyeceginiz basari hikayeleriyle bunun nasil mümkün oldugunu görebilirsiniz. Etkinlige katilarak: Teknolojinin, yeni is modellerini ve firsatlarini nasil atesledigini ögrenebilir, Inovasyonu ön plana çikartmak için bilgi teknolojilerini sadelestiren sirketlerin basari hikayelerini dinleyebilir, Sizinle ayni zorluklari tecrübe eden sektör profesyonelleriyle biraraya gelebilir, Oracle'dan en yeni ürün haberlerini ve duyurularini takip etme firsati bulabilirsiniz. Oracle ve is ortaklariyla bulusmak, müsteri basari hikayelerini dinlemek, sosyal ve mobil etkilesimler için firsatlar yakalamak, uygulamali demolar izlemek ve daha fazlasi için Oracle Day 2013 Istanbul'da bize katilmanizdan memnuniyet duyacagiz. Hemen Kaydolun. Saygilarimizla, Oracle Türkiye Oracle Is Ortagi Müsteri Basari Hikayesi TROUG Sunum Ingilizcedir Program 08:30-09:30 Kayit 09:30-10:00 Hos Geldiniz Filiz Dogan, Genel Müdür, Oracle Türkiye 10:00-10:30 Keynote Andrew Sutherland, SVP, EMEA Technology, Oracle 10:30-11:00 Yapi Kredi ve Oracle Cahit Erdogan, Bilisim Teknolojileri ve Operasyon Yönetimi Genel Müdür Yardimcisi, Yapi Kredi Bankasi 11:00-11:30 150. Yasinda Ziraat'te Teknolojinin Dünü, Bugünü, Yarini Yunus Uygur Kocaoglu, Ziraat Teknoloji Genel Müdürü & Bilgi Teknolojileri Yönetimi Genel Müdür Yardimcisi, Ziraat Bankasi 11:30-11:45 Oracle Day'de 5. Yil Sezgin Aslan, Is Gelistirme Grup Yöneticisi, Innova 11:45-13:00 Ögle Yemegi Salon 1 Salon 2 Salon 3 Salon 4 Salon 5 Salon 6 Salon 7 Salon 8 Bulut Bilisim Çözümleri Büyük Veri & Analitik Çözümler Mobil Dünyada Orta Katman Çözümleri Is Uygulamalari I Is Uygulamalari II Modern Veri Merkezi Oracle & Is Ortaklari Çözümleri & Basari Hikayeleri TROUG (Oracle User Group) 13:00-13:30 Bulutunuza Yön Verin! Big Data at Work: Transform Your Business with Analytics Your Blueprint For Driving Enterprise Mobile Strategy Empowering Modern Business in the Cloud - Is Optimizasyonu Hayal Degil! Degisime Dünden Hazir Olmak: "BAT E-Fatura Projesi” Panel: "Türkiye'de Nitelikli Bilisim Elemani Yetistirilmesi" Oracle Oracle Oracle Oracle Oracle Idea Teknoloji British American Tobacco Oracle TROUG 13:30-13:40 Kahve Molasi 13:40-14:10 12c ile Veritabani Buluta Tasindi, Peki ya Siz? Büyüklük Sizde Kalsin BT Öncüleri için Uygulama Sunucusu Platformu Vakif Emeklilik Muhasebe ve Lojistik Sistemler Dönüsüm Projesi JD Edwards EnterpriseOne: Kapsamli, Kullanici Dostu ve Yenilikçi Modern Veri Merkezleri için Etkin Oracle Sunuculari Ziraat Bankasi Exadata Basari Hikayesi Oracle Database 12c Önemli Özellikler (DB/DWH) Oracle Etiya Oracle Innova Oracle Oracle Ziraat Bankasi TROUG 14:10-14:20 Kahve Molasi 14:20-14:50 Oracle Bulutunuza Bir Mimarin Bakisi Odakliligin Gücü: Oracle BI Dashboard Kullanimiyla Performans Yönetimi Kurumsal Uygulamalarin Mobil Dünyaya Entegrasyonu Müsteri Karsisinda Tutarli, Etkin ve Tekil Durus: Mükemmel Müsteri Deneyimi Etkin Planlama ve Satin Alma ile Tedarik Zincirinden "Deger Zinciri"ne Dönüsüm Oracle Uygulamalari için Tasarlanmis Veri Depolama Sistemleri Bütünlesik Sistemler (Engineered Systems) için Platinum Hizmetler Sql/PLSQL Yeni Özellikler Oracle ING Oracle Oracle Oracle Oracle Oracle TROUG 14:50-15:00 Kahve Molasi 15:00-15:30 Oracle Enterprise Manager 12c: How Does It Support the Cloud? Veri Analizinde Yeni Yorum, Endeca ile Yeni Bakis Kurumsal Bilginin Yolculugu Basariya Giden Yol: Satis, Pazarlama ve Sosyal Medya Elele Kurumsal Performans Yönetimi (EPM) ile Is Potansiyelinizi Açiga Çikarin! Oracle Sunucu ve Veri Depolama Teknolojilerine Hizli Geçis - Avea Basari Hikayesi SAP Uygulamalari Oracle Engineered (Bütünlesik) Sistemler ile Daha Iyi Çalisiyor - Koçtas Basari Hikayesi Oracle EBS R12.2 Yeni Özellikler Oracle Gtech Oracle Innova Oracle Oracle Avea Oracle Koçtas TROUG 15:30-15:40 Kahve Molasi 15:40-16:10 Oracle Real Application Testing (RAT) ile Partitioning Islemleri, Oracle RAT'in Finansbank'taki Kullanim Alanlari Degisen Pazar Kosullarina Hizli Bütçe Revizyonu ile Adaptasyon Mobil Cihazlar için Erisim Yönetimi ve Güvenlik Yönetisim, Yasal Uyumluluk ve Süreç Optimizasyonu Lider Ise Alim Çözümü Taleo ile Bireysel Basaridan Kurumsal Basariya Oracle Bütünlesik Sistemleri ile Kendi Bulut Ortaminizi Yaratin Akçelik ERP Seçimi JDEdwards Exadata - Maximum Availability Architecture Best Practices Avea Finansbank IBTECH Gtech Oracle PwC Oracle Oracle Akçelik Kora Oracle 16:10-16:20 Kahve Molasi 16:20-16:50 Orta Katman da Bulutlu Hizli Veri mi Büyük Veri mi? Her Tür Süreç Ihtiyaci için Oracle BPM - Demo CRM Dünyasinin Tecrübeli Yildizi Siebel'in Bugünü ve Yarini Fusion ile IK Stratejilerinizi Bulutlara Tasimak Esnek ve Dinamik Veri Merkezi Altyapilari Kurulum Süresi En SADE ERP. Oracle Business Accelerator ile ERP'de Jet Hizi! Nefis: EDQ, OGG ve ODI Exadata Üzerinde Oracle Oracle Oracle KRBB Oracle Oracle AWR Oracle SADE Organik Labrys Danismanlik TROUG 16:50-18:00 Kokteyl & Oracle Infiniband Konseri PANELISTLER: Esref Adali: ITÜ Bilgisayar Mühendisligi Bölüm Baskani ve Bilisim Enstitüsü Bilgi Teknolojileri Programi Anabilim Dali Baskani Kemal Ciliz: TÜBISAD Yönetim Kurulu Baskani Zekeriya Besiroglu: Oracle Bilgisayar Programcilar Dernegi Yönetim Kurulu Baskani MODERATÖR: Cem Satana, Oracle Genel Müdür Yardimcisi ">Eger bir kamu kurumunun/kurulusunun çalisani veya görevlisi iseniz, bu etkinlige iliskin önemli etik kurallara iliskin bilgi için lütfen buraya tiklayiniz -- Copyright 2013, Oracle and/or its affiliates. All rights reserved. Bize Ulasin | Yasal Uyarilar | Gizlilik Beyani Etkinlik takvimi : https://blogs.oracle.com/fatihtufekcioglu/resource/Oracle_Day_Istanbul_14.Kasim.2013_blogs.oracle.com.fatihtufekcioglu.html#!

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  • Profit's COLLABORATE 10 Session Selections

    - by Aaron Lazenby
    COLLABORATE 2010 is a mere 11 days away (thanks for the reminder @ocp_advisor). Every year I publish my a list of the sessions I think reflect some of the more interesting people/trends in enterprise IT. I should be at all of these sessions, so drop by for a chat--I'll be the guy tapping out emails on my iPad... Monday, April 19 9:15 a.m. - Keynote: Transforming Customer Value, Delivering Highest Customer Service Location: Keynote Hall I never miss Charles Phillips when he speaks--it's one of the best opportunities to get an update on Oracle product developments and strategy. And there's certainly occasion for an update: this will be Phillips' first big presentation since the Oracle + Sun Strategy Update in late January. Phillips is appearing with Oracle Executive Vice President of Development Thomas Kurian which means there should be some excellent information about how customers are using Oracle's complete software and hardware stack to address enterprise IT challenges. The session should provide some excellent context for the rest of the week's session...don't miss it. 10:45 a.m. - Oracle Fusion Applications: Functional Overview Location: South Seas FI met Basheer Khan at COLLABORATE 08 in Denver and have followed his work ever since. He's a former member of the OAUG Board of Directors, an Oracle ACE, and a charismatic enterprise IT expert. Having worked with the Oracle Usability Advisory Board, Basheer should have some fascinating insights to share about the features and interface of Oracle's Fusine Applications. This session, along with Nadia Bendjedou's "10 Things You Can Do Today to Prepare for the Next Generation Applications" (on Tuesday, April 20 8:00 a.m. in room 3662) should give attendees the update they need about Oracle's next-generation applications.   1:15p.m. - E-Business Suite in the Amazon Cloud Location: South Seas HI did my first full-fledged cloud computing coverage at last year's COLLABORATE show (check out my interview with Oracle's Bill Hodak), where I first learned about Amazon's EC2 offering. I've since talked with several people who have provisioned server space on Amazon's cloud with great results. So I'm looking forward to watching the audience configure an instance of the Oracle E-Business Suite release 12 on the cloud while Chuck Edwards from Blue Gecko drives. This session should take some of the mist and vapor out of the cloud conversation.2:30 p.m. - "Zero Sign-on" to EBS - Enabling 96000 Users to Login to EBS Without User Maintenance Location: South Seas HI'll be sitting tight in South Seas H for the next session on Monday where Doug Pepka, a ten-year veteran of communications giant Comcast, will be walking attendees through a massive single sign-on (SSO) project across the enterprise. I'm working on a story about SSO for the August issue of Profit, so this session has real practical value to me. Plus the proliferation of user account logins--both personal and professional--makes this a critical usability/change management issue for IT leaders planning for successful long-term IT implementations.   Tuesday 8:00 am  - Information Architecture for Men in Kilts Location: SURF AGetting to a 8:00 a.m. presentation is a tall order in Las Vegas, but presenter Billy Cripe will make it worth your effort. Not only is the title of this session great, but the content should appeal to any IT strategist looking to push the limits of Web 2.0 technologies in the enterprise. Cripe is a product management director of Enterprise 2.0 and Enterprise Content Management at Oracle, author of Reshaping Your Business with Web 2.0, and a prolific blogger--he knows how information architecture is critical to and enterprise 2.0 implementation.    10:30a.m. - Oracle Virtualization: From Desktop to Data Center Location: REEF FData center virtualization is still one of the best ways to reduce the cost of running enterprise IT. With the addition of Sun products, Oracle has the industry's most comprehensive virtualization portfolio. I must admit, I'm no expert in this subject. So I'm looking forward to Monica Kumar's presentation so I can get up to speed.   Wednesday 8:00 a.m. - The Art of the Steal Location: Mandalay Bay Ballroom JMany will know Frank Abagnale from Steven Spielberg's 2002 film "Catch Me if You Can." The one-time con man and international fugitive who swindled $2.5 million in forged checks went on to help U.S. federal officials investigate fraud cases. Now the CEO of Abagnale and Associates, he has become an invaluable source to the business world on the subject of fraud and fraud protection. With identity theft and digital fraud still on the rise, this session should be an entertaining, and sobering, education on the threats facing businesses and customers around the world. A great way to start Wednesday.1:00 p.m. - Google Wave: Will it replace e-mail as we know it today? Location: SURF EBy many assessments (my own included), Google Wave is a bit of an open collaboration failure. It may seem like an odd reason for me to be excited about this session, but I'm looking forward to the chance to revisit the technology. Also, this is a great case study in connecting free, available Internet tools to existing enterprise computing environments--an issue that IT strategists must contend with as workers spreads out and choose their own productivity tools.  

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  • Upcoming User Group Events in 2011

    - by john.orourke(at)oracle.com
    At a recent customer event, someone asked me if Oracle had any plans to re-create the Hyperion Solutions Conference.  Unfortunately the answer is no.  With so many different product lines it would be challenging and costly for Oracle to run separate user conferences for every product line, and it would create too many events for customers with multiple products to attend.  So Oracle Open World is the company's main event for showcasing what's new and what's coming across all product lines.  If customers find Oracle OpenWorld too overwhelming or if the timing is bad, there are a number of other conferences, which are run by Oracle user groups and include a number of sessions focused on Oracle Hyperion EPM and BI products.  Here's a sneak preview of what's coming up for conferences in 2011 where you can network with other Hyperion users and learn what's new and what's coming in our products. Alliance 2011:  This conference is run by the Oracle Higher Education User Group (HEUG).  It's being held March 27 - 30th in lovely Denver, Colorado.  (a great location and time for skiers!)  This event is targeted at customers in Higher Education and Public Sector organizations and is expecting to draw over 3,500 attendees.  There will be a number of sessions focusing on Oracle Hyperion EPM and BI products in the Budgeting track, as well as the Reporting & BI track.  This includes product-focused sessions delivered by Oracle and partners, as well as case studies delivered by customers.  Here's a link to the registration page where you can get more information: http://www.heug.org/p/cm/ld/fid=255 Collaborate 2011:  This conference is run by three different user groups;  OAUG, IOUG and Quest.  It's being held April 10 - 14th in sunny Orlando, Florida.  (yes, sunshine and warmth!)  This event is targeted to customers with Oracle E-Business Suite, PeopleSoft, JD Edwards, Hyperion, Primavera and other products and is expected to draw over 5,000 attendees.  You'll find a number of sessions focused on Oracle Hyperion EPM and BI products in the BI/Data Warehousing/EPM track.  This includes product-focused sessions delivered by Oracle, our partners, and customers as well as a number of customer case studies.  There will also be an exhibit area with a number of demo pods focused on EPM and BI products.  Here's a link to the conference web site where you can get more information: http://collaborate.oaug.org/ Also, please note that the OAUG has a Hyperion SIG that runs focused EPM/Hyperion events throughout the year.  Here's a link to their web site where you can get more information: http://hyperionsig.oaug.org/ Kscope 2011:  Formerly the Kaleidoscope conference, this one is run by the Oracle Developer Tools User Group (ODTUG).  This conference is being held June 26 - 30th in Long Beach, CA. (surf's up!)  Historically, this event has focused on Oracle Development tools, but over the past few years the EPM and BI content has grown with over 100 sessions planned this year.  So this event is becoming a great venue for existing Hyperion customers to learn about the latest developments with Oracle Essbase, Hyperion Planning, Hyperion Financial Management, Oracle BI and other products.   You'll also find hands-on workshops, product demonstrations as well as EPM and BI Symposiums run by Oracle Development staff.  Here's a link to the web site where you can get more details.  http://www.kscope11.com/biepm UKOUG Conference Series:  EPM and Hyperion 2011:  For Hyperion customers in the UK, the UKOUG has a Hyperion SIG that runs a focused conference for EPM and Hyperion products.  The 2011 event is planned for June in London.  Here's a link to the web site for this event where you can get more information: http://hyperion.ukoug.org/default.asp?p=8461 In addition to these conferences, you can also find Oracle EPM and BI content at regional user group meetings globally as well as Marketing events run by Oracle.  Check the events page at www.oracle.com for the details on upcoming Marketing and regional User Group events.  So while Oracle will not be trying to replicate the Hyperion Solutions conference, the good news is that there are a number of other events available where customers can find out what's new and what's coming with Oracle EPM and BI products.  And these events are running at different times of the year in different locations - so you can pick the event that makes the most sense for your company from a timing and location standpoint. I'll be delivering a number of sessions at the Alliance and Collaborate conferences and hope to see many of our loyal customers and partners at these events.  And there's always Oracle OpenWorld coming up in October, for which the planning has already started.  I look forward to seeing you in 2011.

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  • Oracle WebCenter at the Enterprise 2.0 Conference

    - by Brian Dirking
    We had a great week at the E20 Conference, presenting in four sessions – Andy MacMillan gave a session titled Today’s Successful Enterprises are Social Enterprises and was on a panel that Tony Byrne moderated; Christian Finn spoke on a panel on Unified Communications Unified Communications + Social Computing = Best of Both Worlds?, Mark Bennett spoke on a panel on The Evolution of Talent Management. The key areas of focus this year were sentiment analysis, adoption and community building, the benefits of failure, and social’s role in process applications. Sentiment analysis. This was focused not on external audiences but more on employee sentiment. Tim Young showed his internal "NikoNiko" project, where employees use smilies to report their current mood. The result was a dashboard that showed the company mood by department. Since the goal is to improve productivity, people can see which departments are running into issues and try and address them. A company might otherwise wait until the end of the quarter financials to find out that there was a problem and product didn’t ship. This is a way to identify issues immediately. Tim is great – he had the crowd laughing as soon as he hit the stage, with his proposed hastag for his session: by making it 138 characters long, people couldn’t say much behind his back. And as I tweeted during his session, I loved his comment that complexity diffuses energy - it sounds like something Sun Tzu would say. Another example of employee sentiment analysis was CubeVibe. Founder and CEO Aaron Aycock, in his 3 minute pitch or die session talked about how engaged employees perform better. It was too bad he got gonged, he was just picking up speed, but CubeVibe did win the vote – congratulations to them. Internal adoption, community building, and involvement. On this topic I spoke to Terri Griffith, and she said there is some good work going on at University of Indiana regarding this, and hinted that she might be blogging about it in the near future. This area holds lots of interest for me. Amongst our customers, - CPAC stands out as an organization that has successfully built a community. So, I wonder - what are the building blocks? A strong leader? A common or unifying purpose? A certain level of engagement? I imagine someone has created an equation that says “for a community to grow at 30% per month, there must be an engagement level x to the square root of y, where x equals current community size, and y equals the expected growth rate, and the result is how many engagements the average user must contribute to maintain that growth.” Does anyone have a framework like that? The net result of everyone’s experience is that there is nothing to do but start early and fail often. Kevin Jones made this the focus of his keynote. He talked about the types of failure and what they mean. And he showed his famous kids at work video: Kevin’s blog also has this post: Social Business Failure #8: Workflow Integration. This is something that we’ve been working on at Oracle. Since so much of business is based in enterprise applications such as ERP and CRM (and since Oracle offers e-Business Suite, Siebel, PeopleSoft, and JD Edwards, as well as Fusion Applications), it makes sense that the social capabilities of Oracle WebCenter is built right into these applications. There are two types of social collaboration – ad-hoc, and exception handling. When you are in a business process and encounter an exception, you immediately look for 1) the document that tells you how to handle it, or 2) the person who can tell you how to handle it. With WebCenter built into these processes, people either search their content management system, or engage in expertise location and conversation. The great thing is, THEY DON’T HAVE TO LEAVE THE APPLICATION TO DO IT. Oracle has built the social capabilities right into the applications and business processes. I don’t think enough folks were able to see that at the event, but I expect that over the next six months folks will become very aware of it. WebCenter also provides the ability to have ad-hoc collaboration, search, and expertise location that folks need when they are innovating or collaborating. We demonstrated Oracle Social Network. It’s built on our Oracle WebCenter product to provide social collaboration inside and outside of your company. When we showed it to people, there were a number of areas that they commented on that were different from the other products being shown at the conference: Screenshots from within the product Many authors working on documents simultaneously Flagging people for follow up Direct ability to call out to people Ability to see presence not just if someone is online, but which conversation they are actively in Great stuff, the conference was full of smart people that that we enjoy spending time with. We’ll keep up in the meantime, but we look forward to seeing you in Boston.

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  • Real-world SignalR example, ditching ghetto long polling

    - by Jeff
    One of the highlights of BUILD last week was the announcement that SignalR, a framework for real-time client to server (or cloud, if you will) communication, would be a real supported thing now with the weight of Microsoft behind it. Love the open source flava! If you aren’t familiar with SignalR, watch this BUILD session with PM Damian Edwards and dev David Fowler. Go ahead, I’ll wait. You’ll be in a happy place within the first ten minutes. If you skip to the end, you’ll see that they plan to ship this as a real first version by the end of the year. Insert slow clap here. Writing a few lines of code to move around a box from one browser to the next is a way cool demo, but how about something real-world? When learning new things, I find it difficult to be abstract, and I like real stuff. So I thought about what was in my tool box and the decided to port my crappy long-polling “there are new posts” feature of POP Forums to use SignalR. A few versions back, I added a feature where a button would light up while you were pecking out a reply if someone else made a post in the interim. It kind of saves you from that awkward moment where someone else posts some snark before you. While I was proud of the feature, I hated the implementation. When you clicked the reply button, it started polling an MVC URL asking if the last post you had matched the last one the server, and it did it every second and a half until you either replied or the server told you there was a new post, at which point it would display that button. The code was not glam: // in the reply setup PopForums.replyInterval = setInterval("PopForums.pollForNewPosts(" + topicID + ")", 1500); // called from the reply setup and the handler that fetches more posts PopForums.pollForNewPosts = function (topicID) { $.ajax({ url: PopForums.areaPath + "/Forum/IsLastPostInTopic/" + topicID, type: "GET", dataType: "text", data: "lastPostID=" + PopForums.currentTopicState.lastVisiblePost, success: function (result) { var lastPostLoaded = result.toLowerCase() == "true"; if (lastPostLoaded) { $("#MorePostsBeforeReplyButton").css("visibility", "hidden"); } else { $("#MorePostsBeforeReplyButton").css("visibility", "visible"); clearInterval(PopForums.replyInterval); } }, error: function () { } }); }; What’s going on here is the creation of an interval timer to keep calling the server and bugging it about new posts, and setting the visibility of a button appropriately. It looks like this if you’re monitoring requests in FireBug: Gross. The SignalR approach was to call a message broker when a reply was made, and have that broker call back to the listening clients, via a SingalR hub, to let them know about the new post. It seemed weird at first, but the server-side hub’s only method is to add the caller to a group, so new post notifications only go to callers viewing the topic where a new post was made. Beyond that, it’s important to remember that the hub is also the means to calling methods at the client end. Starting at the server side, here’s the hub: using Microsoft.AspNet.SignalR.Hubs; namespace PopForums.Messaging { public class Topics : Hub { public void ListenTo(int topicID) { Groups.Add(Context.ConnectionId, topicID.ToString()); } } } Have I mentioned how awesomely not complicated this is? The hub acts as the channel between the server and the client, and you’ll see how JavaScript calls the above method in a moment. Next, the broker class and its associated interface: using Microsoft.AspNet.SignalR; using Topic = PopForums.Models.Topic; namespace PopForums.Messaging { public interface IBroker { void NotifyNewPosts(Topic topic, int lasPostID); } public class Broker : IBroker { public void NotifyNewPosts(Topic topic, int lasPostID) { var context = GlobalHost.ConnectionManager.GetHubContext<Topics>(); context.Clients.Group(topic.TopicID.ToString()).notifyNewPosts(lasPostID); } } } The NotifyNewPosts method uses the static GlobalHost.ConnectionManager.GetHubContext<Topics>() method to get a reference to the hub, and then makes a call to clients in the group matched by the topic ID. It’s calling the notifyNewPosts method on the client. The TopicService class, which handles the reply data from the MVC controller, has an instance of the broker new’d up by dependency injection, so it took literally one line of code in the reply action method to get things moving. _broker.NotifyNewPosts(topic, post.PostID); The JavaScript side of things wasn’t much harder. When you click the reply button (or quote button), the reply window opens up and fires up a connection to the hub: var hub = $.connection.topics; hub.client.notifyNewPosts = function (lastPostID) { PopForums.setReplyMorePosts(lastPostID); }; $.connection.hub.start().done(function () { hub.server.listenTo(topicID); }); The important part to look at here is the creation of the notifyNewPosts function. That’s the method that is called from the server in the Broker class above. Conversely, once the connection is done, the script calls the listenTo method on the server, letting it know that this particular connection is listening for new posts on this specific topic ID. This whole experiment enables a lot of ideas that would make the forum more Facebook-like, letting you know when stuff is going on around you.

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  • Can Kind People Finish First?

    - by Oracle Accelerate for Midsize Companies
    by Jim Lein, Oracle Midsize Programs In an earlier post, I expressed my undying love for KIND Snacks' products. This month's Oracle Profit magazine features an interview with KIND Healthy Snacks Founder and CEO Daniel Lubetzky entitled "Better Business". Lubetzky expresses his vision for making KIND a "not for profit only" company.  All great companies start with a good idea. In this case, that one great idea was to offer a healthy snack with ingredients you can "see and pronounce". That's one of things I really like about this company--that coupled with the fact that their snacks taste great. They compete in an over crowded playing field but I've found that it's rare to find an energy snack that both tastes good and is good for you.  A couple of interesting facts I learned from reading this article: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} 9 out of 10 consumers who try a KIND bar will purchase a KIND product again and recommend it to others KIND has the highest Net Promoter Score among the top 10 brands in the nutritional bar category (I confess I've never heard about this rating before but now that I have it's pretty cool) KIND's coporate mantra, "Do the Kind Thing" both encourages people to do random acts of kindness and provides easy mechanisms for doing so. Not coincidentally, I think, KIND is indeed a story about how nice guys can finish first. KIND has doubled in size every year for the last ten  years and now employees over 300 people, with sales exceeding $120M annually. Growth Applies Pressures One thing I know for certain from interacting our with fast growing customers over the last fifteen years is that growth applies myriad pressures across the organization--resources, processes, technology systems, and leadership agility. And it's easy to forget that Oracle was once an entrepreneurial startup and experienced all those same pressures that other growing companies are experiencing today. When asked by Profit Editor in Chief Aaron Lazenby, " What sort of pressure does KIND"s growth and success place on operations?", Lubetzky responded, "We have a demand planning process right now that is manual to a significant extent, and it just takes so much management time. It takes us days and sometimes weeks to produce information that is critical to our business—and by the time we get the results, we need revised data. Our sales leadership could go out selling, but instead they’re talking to our team about forecasts." Hitching Your Wagon to Oracle Lubetzky and his team selected Oracle for what I believe is our company's greatest strength: hitch your wagon to Oracle and you can trust that we will be there for the long run with the solutions you need and financial staying power. In Lubetzky's words, "The KIND philosophy requires you to have a long-term view of things; taking shortcuts may be the fastest way to get things done, but in the long term that can come back and bite you. Oracle is the type of company—and has the kind of platform—that is here for the long term. It’s not going to go away tomorrow. And Oracle is going to invest all the necessary resources into staying ahead of the game and improving." o next time you're in the supermarket or an REI (my favorite store in the world) or any of the other 80,000 locations that carry KIND, give one a try. Maybe some day you'll want to become a KIND Brand Ambassador.   Looking for more news and information about Oracle Solutions for Midsize Companies? Read the latest Oracle for Midsize Companies Newsletter Sign-up to receive the latest communications from Oracle’s industry leaders and experts Jim Lein I evangelize Oracle's enterprise solutions for growing midsize companies. I recently celebrated 15 years with Oracle, having joined JD Edwards in 1999. I'm based in Evergreen, Colorado and love relating stories about creativity and innovation whether they be about software, live music, or the mountains. The views expressed here are my own, and not necessarily those of Oracle.

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  • Content in Context: The right medicine for your business applications

    - by Lance Shaw
    For many of you, your companies have already invested in a number of applications that are critical to the way your business is run. HR, Payroll, Legal, Accounts Payable, and while they might need an upgrade in some cases, they are all there and handling the lifeblood of your business. But are they really running as efficiently as they could be? For many companies, the answer is no. The problem has to do with the important information caught up within documents and paper. It’s everywhere except where it truly needs to be – readily available right within the context of the application itself. When the right information cannot be easily found, business processes suffer significantly. The importance of this recently struck me when I recently went to meet my new doctor and get a routine physical. Walking into the office lobby, I couldn't help but notice rows and rows of manila folders in racks from floor to ceiling, filled with documents and sensitive, personal information about various patients like myself.  As I looked at all that paper and all that history, two things immediately popped into my head.  “How do they find anything?” and then the even more alarming, “So much for information security!” It sure looked to me like all those documents could be accessed by anyone with a key to the building. Now the truth is that the offices of many general practitioners look like this all over the United States and the world.  But it had me thinking, is the same thing going on in just about any company around the world, involving a wide variety of important business processes? Probably so. Think about all the various processes going on in your company right now. Invoice payments are being processed through Accounts Payable, contracts are being reviewed by Procurement, and Human Resources is reviewing job candidate submissions and doing background checks. All of these processes and many more like them rely on access to forms and documents, whether they are paper or digital. Now consider that it is estimated that employee’s spend nearly 9 hours a week searching for information and not finding it. That is a lot of very well paid employees, spending more than one day per week not doing their regular job while they search for or re-create what already exists. Back in the doctor’s office, I saw this trend exemplified as well. First, I had to fill out a new patient form, even though my previous doctor had transferred my records over months previously. After filling out the form, I was later introduced to my new doctor who then interviewed me and asked me the exact same questions that I had answered on the form. I understand that there is value in the interview process and it was great to meet my new doctor, but this simple process could have been so much more efficient if the information already on file could have been brought directly together with the new patient information I had provided. Instead of having a highly paid medical professional re-enter the same information into the records database, the form I filled out could have been immediately scanned into the system, associated with my previous information, discrepancies identified, and the entire process streamlined significantly. We won’t solve the health records management issues that exist in the United States in this blog post, but this example illustrates how the automation of information capture and classification can eliminate a lot of repetitive and costly human entry and re-creation, even in a simple process like new patient on-boarding. In a similar fashion, by taking a fresh look at the various processes in place today in your organization, you can likely spot points along the way where automating the capture and access to the right information could be significantly improved. As you evaluate how content-process flows through your organization, take a look at how departments and regions share information between the applications they are using. Business applications are often implemented on an individual department basis to solve specific problems but a holistic approach to overall information management is not taken at the same time. The end result over the years is disparate applications with separate information repositories and in many cases these contain duplicate information, or worse, slightly different versions of the same information. This is where Oracle WebCenter Content comes into the story. More and more companies are realizing that they can significantly improve their existing application processes by automating the capture of paper, forms and other content. This makes the right information immediately accessible in the context of the business process and making the same information accessible across departmental systems which has helped many organizations realize significant cost savings. Here on the Oracle WebCenter team, one of our primary goals is to help customers find new ways to be more effective, more cost-efficient and manage information as effectively as possible. We have a series of three webcasts occurring over the next few weeks that are focused on the integration of enterprise content management within the context of business applications. We hope you will join us for one or all three and that you will find them informative. Click here to learn more about these sessions and to register for them. There are many aspects of information management to consider as you look at integrating content management within your business applications. We've barely scratched the surface here but look for upcoming blog posts where we will discuss more specifics on the value of delivering documents, forms and images directly within applications like Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards Enterprise One, Siebel CRM and many others. What do you think?  Are your important business processes as healthy as they can be?  Do you have any insights to share on the value of delivering content directly within critical business processes? Please post a comment and let us know the value you have realized, the lessons learned and what specific areas you are interested in.

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  • Oracle Customer Reference Forum – Apex IT – Oracle Sales Cloud

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Apex IT, an Oracle Platinum Partner, wins Nucleus Research's ROI Award with a 724% return. Learn how you can improve your ROI with Oracle Sales and Marketing Cloud. We are pleased to invite you to a discussion with Apex IT on industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. Apex IT works with clients large and small, assisting them at all stages in the process: organizing ideas and developing strategies, selecting the most appropriate package, implementing it for best results, and keeping systems optimized with long-term support. Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. Speakers: Bryan Hinz, Vice President of Business Development, Apex IT (Speaker) Chris Haven, Senior Director Product Management, Oracle (Moderator) Organization Profile: Since 1997, Apex IT has helped public sector, corporate and higher education clients use technology to streamline their processes and increase productivity and profitability. Based on products and best practices from Oracle our experts provide a full range of enterprise solutions including CX/CRM and related applications that support marketing, sales, and service; HR and HR Helpdesk; and Business Intelligence. Our project approach is results-driven and our attitude is people-focused. Industry: Professional Services Products/Services: Oracle Sales Cloud Organization Website: http://apexit.com/ Event Description: In this informal reference call, you will have the opportunity to hear Apex IT discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and benefits achieved since going live. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call. Why Oracle: Apex IT needed a mobile-enabled sales force automation tool that could promote account collaboration and integrate with Microsoft Outlook. Oracle Sales Cloud met these needs and Apex IT’s requirements for: Improved collaborative selling Improved quality of customer engagement and information Improved business development Improved pipeline management Please plan to register at least three hours prior to the event taking place in order to participate and get the dial-in information associated in due time. After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Apex IT will revise the registrants list and may dismiss registrations as they see fit. Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event. Register Now! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Feb 2nd Links: Visual Studio, ASP.NET, ASP.NET MVC, JQuery, Windows Phone

    - by ScottGu
    Here is the latest in my link-listing series.  Also check out my Best of 2010 Summary for links to 100+ other posts I’ve done in the last year. [I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu] Community News MVCConf Conference Next Wednesday: Attend the free, online ASP.NET MVC Conference being organized by the community next Wednesday.  Here is a list of some of the talks you can watch live. Visual Studio HTML5 and CSS3 in VS 2010 SP1: Good post from the Visual Studio web tools team that talks about the new support coming in VS 2010 SP1 for HTML5 and CSS3. Database Deployment with the VS 2010 Package/Publish Database Tool: Rachel Appel has a nice post that covers how to enable database deployment using the built-in VS 2010 web deployment support.  Also check out her ASP.NET web deployment post from last month. VsVim Update Released: Jared posts about the latest update of his VsVim extension for Visual Studio 2010.  This free extension enables VIM based key-bindings within VS. ASP.NET How to Add Mobile Pages to your ASP.NET Web Forms / MVC Apps: Great whitepaper by Steve Sanderson that covers how to mobile-enable your ASP.NET and ASP.NET MVC based applications. New Entity Framework Tutorials for ASP.NET Developers: The ASP.NET and EF teams have put together a bunch of nice tutorials on using the Entity Framework data library with ASP.NET Web Forms. Using ASP.NET Dynamic Data with EF Code First (via NuGet): Nice post from David Ebbo that talks about how to use the new EF Code First Library with ASP.NET Dynamic Data. Common Performance Issues with ASP.NET Web Sites: Good post with lots of performance tuning suggestions (mostly deployment settings) for ASP.NET apps. ASP.NET MVC Razor View Converter: Free, automated tool from Terlik that can convert existing .aspx view templates to Razor view templates. ASP.NET MVC 3 Internationalization: Nadeem has a great post that talks about a variety of techniques you can use to enable Globalization and Localization within your ASP.NET MVC 3 applications. ASP.NET MVC 3 Tutorials by David Hayden: Great set of tutorials and posts by David Hayden on some of the new ASP.NET MVC 3 features. EF Fixed Concurrency Mode and MVC: Chris Sells has a nice post that talks about how to handle concurrency with updates done with EF using ASP.NET MVC. ASP.NET and jQuery jQuery Performance Tips and Tricks: A free 30 minute video that covers some great tips and tricks to keep in mind when using jQuery. jQuery 1.5’s AJAX rewrite and ASP.NET services - All is well: Nice post by Dave Ward that talks about using the new jQuery 1.5 to call ASP.NET ASMX Services. Good news according to Dave is that all is well :-) jQuery UI Modal Dialogs for ASP.NET MVC: Nice post by Rob Regan that talks about a few approaches you can use to implement dialogs with jQuery UI and ASP.NET MVC.  Windows Phone 7 Free PDF eBook on Building Windows Phone 7 Applications with Silverlight: Free book that walksthrough how to use Silverlight and Visual Studio to build Windows Phone 7 applications. Hope this helps, Scott

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  • Silverlight Cream for March 24, 2010 -- #819

    - by Dave Campbell
    In this Issue: Nokola, Tim Heuer, Christian Schormann, Brad Abrams, David Kelley, Phil Middlemiss, Michael Klucher, Brandon Watson, Kunal Chowdhury, Jacek Ciereszko, and Unni. Shoutouts: Michael Klucher has a short post up For Love of the Game (Development)…, where he's looking for some input from the developer community. Shawn Hargreaves has a link post up of all the Windows Phone MIX10 presentations Chris Cavanagh has a Soft-Body Physics for Windows Phone 7 post up that goes along with one he did 1-1/2 years ago! Jeff Weber posted An Open Letter To Microsoft Regarding The Silverlight Game Development Community Pete Brown posted his MIX10 Recap ... lots of information, and discussion of what he was up to ... I liked the Trivia app Pete... glad to hear that was yours :) I've changed my mind and added a WP7 tag to SilverlightCream. I'll straighten out all the Mobile plus Silverlight links to point at the WP7 tab hopefully tonight. From SilverlightCream.com: EasyPainter Source Pack 3: Adorners, Mouse Cursors and Frames Nokola has been busy with EasyPainter adding in Custom, Extensible Mouse Cursors and Customizable Adorners with extensible adorner frames, and best of all... all with source code! Simulate Geo Location in Silverlight Windows Phone 7 emulator Among the things we don't have in our WP7 emulators is Geo Location... Tim Heuer comes to the rescue with a simulator for it... too cool, Tim! Blend 4: About Path Layout, Part II Christian Schormann is back with Part 2 of his tutorial sequence on the new Path Layout. Really good info and definitely cool presentations of the control. Silverlight 4 + RIA Services - Ready for Business: Exposing OData Services Brad Abrams continues his series with a post on exposing OData services. This looks like a great tutorial on the topic... will probably resolve some questions I've been having :) No Silverlight and Preloader Experience(ish) - in 10 seconds... David Kelley exposes the code he uses on his site, designed to be friendly to Silverlight and non-Silverlight users alike. Merged Dictionaries of Style Resources and Blend Phil Middlemiss has a nice article up on Merged Dictionaries and using multiple resource dictionaries that the app chooses, but also be compatible with Prism and Blend while not eating your system resources out of house and home. XNA Game Studio and Windows Phone Emulator Compatibility Michael Klucher has a definitive post up about getting your XNA and system up-to-speed for WP7... a must-read if you've been running any of the other XNA drops. Windows Phone 7 301 Redirect Bug Brandon Watson reports a 301 Redirect bug on WP7 ... see the code and how he got it, then follow along as he explains all the debug paths he took and what the resolution (?) really is :) Silverlight 4: How to use the new Printing API? Kunal Chowdhury has a tutorial up on printing with Silverlight 4 RC... from the project layout to printing and then printing a smaller section... all good Printing problem in Silverlight 4.0 RC - loading images in code behind Jacek Ciereszko also is writing about printing, and in his case he had problems with loading an image dynamically and printing it... plus he provides a solution to the 'blank page' problem. ToolboxExampleAttribute - a new extension point in Blend 4 (and a few other extensibility related changes) Unni has an article up about Expression Blend 4's new ToolboxExampleAttribute which allow you to have multiple examples of the same type resulting in different XAML produced. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone    MIX10

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  • EVENT RECAP: Oracle Day & Product Fair - Ft. Lauderdale

    - by cwarticki
    Are you attending any of the Oracle Days and other Events? They are fantastic!  Keep track of the Oracle Events by following @OracleEvents on Twitter.  Also, stay in the know by subscribing to one of the several Oracle Newsletters. Those will also keep you posted of upcoming in-person and webcast events. From the Oracle Events website, simply navigate to your geography and refine your options to locate what interests you. You can also perform keyword searches. Today, I had the opportunity to participate in the Oracle Day & Product Fair in Ft. Lauderdale, Florida  Thanks to those who stopped by to ask your support questions and watched me demo My Oracle Support features and best practices. (Bob Stanoch, Sales Consulting Manager giving the 2nd keynote address on Exadata below) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It was a pleasant surprise to run into my former Oracle colleague Josh Tieso.  Josh (pictured right) is Sr. Oracle DBA at United Healthcare. He used to work for Oracle Support years ago but for the last 6 years at UHC. Josh is a member of the ERP DBA team, working with Exalogic, Oracle ERP R12, & RAC. Along the exhibit/vendor row, I met with Marco Gangano, National Sales Manager at Mythics. It was great getting to meet Marco and I look forward to working with his company with regards to Support Best Practices. In addition, Lissette Paez (left) was representing TAM Training.  TAM Training is an Oracle University, award-winning training partner.  They cover training across the scope of Oracle products with 7 facilities in the U.S.  Lissette and I have done a couple of these Oracle Days before.  It's great to see familiar faces.  A little while ago, I was down in this area to work with Citrix with an onsite session on Support Best Practices.  Pablo Leon and Alberto Gonzalez (right)came to chat with me over at the Support booth.  They wanted to know when I was giving my session.  Unfortunately, not this time guys. I'm on booth duty only. Keep in touch. Many thanks to our sponsors: BIAS, Cloudera, Intel and TekStream Solutions.Come attend one of the many Oracle Days & other events planned for you. -Chris WartickiGlobal Customer Management

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